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1523615
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Long Term Care (1)
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Sarah C. Massengale Files (Ford Administration)
Sarah Massengale's Health, Social Security and Welfare Files
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The original documents are located in Box 17, folder "Long Term Care (1)" of the Sarah C. Massengale Files at the Gerald R. Ford Presidential Library. Copyright Notice The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Gerald R. Ford donated to the United States of America her copyrights in all of her husband's unpublished writings in National Archives collections. Works prepared by U.S. Government employees as part of their official duties are in the public domain. The copyrights to materials written by other individuals or organizations are presumed to remain with them. If you think any of the information displayed in the PDF is subject to a valid copyright claim, please contact the Gerald R. Ford Presidential Library. Some items in this folder were not digitized because it contains copyrighted materials. Please contact the Gerald R. Ford Presidential Library for access to these materials. THE JOURNAL OF Long-Term Care LIBRARY GERALD ? FORD Adminstration Long-Term Care AMERICAN COLLEGE Facility Improvement-A Nationwide Research Effort Long-Term Care Program Management-An Intersystem Approach roce 196° NURSING TRATORS VIRTUS, HOME Nursing Home Administrator Roles: An Overview <<<<<< QUALITY COMMUNICATING COORDINATING CARE TEAC STUDY PLAN ADVOCATING MANAGING LEADING POLICY MAKING CONVOCATION ATLANTA-76 A quarterly publication of the American College of Nursing Home Administrators WINTER 1976 VOLUME IV, NO. 1 TABLE The Journal of Long-Term Care Administration THE JOURNAL OF OF Long-Term Care CONTENTS Adminstration J. Albin Yokie, Editor Robert Burmeister, Ph.D., Managing Editor Suzanne Wood, Assistant Editor Ellen Korth, Assistant Managing Editor Susan Hutsell, Assistant Editor Editorial EDITORIAL ADVISORY BOARD J. Albin Yokie iii Frederick H. Gibbs Samuel Levey George Washington University City University of New York Guest Editorial: Long-Term Care's Finest Hour Washington, D.C. New York, New York Gerald A. Bishop 1 Patricia Cahill W. Dean Mason Association of University Programs Kennedy Memorial Christian Home in Health Administration Martinsville, Indiana Long-Term Care Facility Improvement - A Nationwide Washington, D.C. Charles Parmalee Research Effort Harvey Wertlieb De Paul and Mt. St. Vincent Faye G. Abdellah, R.N., Ed.D., L.L.D., F.A.A.N. and Randolph Hills Nursing Home Retirement and Nursing Centers Wheaton, Maryland Seattle, Washington Rita K. Chow, R.N., Ed.D., F.A.A.N. 5 Robert Able Robert S. Rebalsky University of Colorado Medical Center Saunders House This article is adapted from the presentation at the First Denver, Colorado Philadelphia, Pennsylvania North American Sypmposium on Long-Term Care Adminis- Louise Broderick Stuart Wesbury, Jr. University of Missouri School of tration held July 28 30, 1975, in Toronto, Ontario, Canada. Broadway Home San Diego, California Medicine Its content provides a basis for the development and imple- Columbia, Missouri Nicholas Demisay mentation of a national strategy for long-term care in the Clove Lakes Nursing Home Muriel B. Wilbur areas of gerentology, mental retardation and developmental Staten Island, New York Babson College Babson Park, Massachusetts disabilities. Sidney Friedman Jewish Home for the Aged Charles Yeilding Millbrae, California Lewisville Nursing Home Long-Term Care Program Management - Annabelle Kleppick Lewisville, Texas An Intersystem Approach University of Pittsburgh Jonathan M. Metsch, Dr. P.H. 20 Pittsburgh, Pennsylvania Volume IV, Number 1 This paper discusses the manner in which a specific subset of The Journal of Long-Term Care Administration is published quarterly by the systems concepts, the intersystem model and program man- American College of Nursing Home Administrators ©1976 by the President and agement, are applicable to the planning and management of a Board of Governors of the College. All rights reserved. Permission to reproduce comprehensive health care program in the long-term care in- and quote material is granted only to scholars for legitimate use in learning en- stitution. vironments. This waiver does not extend to use of material in anthologies or col- lections. Annual subscription is $9.00 per year in the U.S.A. and Canada; all other coun- tries $12.00. Single copy of current issue is $2.50. Direct change of address and subscription correspondence to The Journal of Long-Term Care Administration, Subscription Services, American College of Nursing Home Administrators, 4650 East-West Highway, Washington, D.C. 20014. Winter 1976 Second class postage paid at Washington, D.C. and additional mailing offices. NOTE.-DO NOT USE THIS ROUTE SLIP TO DATE SHOW FORMAL CLEARANCES OR APPROVALS 4/27/76 TO: AGENCY BLDG. ROOM Sarah Massengale APPROVAL REVIEW X PER CONVERSATION SIGNATURE NOTE AND SEE ME V AS REQUESTED COMMENT NOTE AND RETURN NECESSARY ACTION FOR YOUR INFORMATION PREPARE REPLY FOR SIGNATURE OF REMARKS: (Fold here for return) To From Decker Anstrom PHONE BUILDING ROOM 245-2205 Donohoe 4030 FORM HEW-30 REV. 11/56 ROUTE SLIP *U.S. GOVERNMENT PRINTING OFFICE: 1974 620-399/3503 1-3 LONG-TERM CARE FACILITY IMPROVEMENT STUDY LIBRARY Introductory Report July 1975 HEALTH. OF DELICATION. PARTNENT ANCHORA AND U.S.A. U.S. DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE Public Health Service Office of Nursing Home Affairs LONG-TERM CARE FACILITY IMPROVEMENT STUDY Introductory Report July 1975 U.S. DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE Public Health Service Office of Nursing Home Affairs ГОИС-ДЕВИ Statement by the YOUTS ТИЗМЭѴОЯЧМІ YTIJIOA7 Assistant Secretary for Health The quality of care being provided in the Na- The preparation and distribution of this sta- tion's skilled nursing facilities is quite properly a tistical report and recommendations does not matter of serious concern to a great many individ- mark the end of the efforts underway. Validation uals, to the health professions, and to agencies of surveys will continue through 1975 and will in Government that both regulate these facilities and fact be increased. Like the initial survey reported channel vast amounts of public moneys to pay for here, these validation site visits will be unan- their services. That concern, obviously, is height- nounced. In addition, a departmental management ened by disclosures of seriously deficient care, by information system is being designed SO that in- sometimes tragic evidence of inadequate fire and formation obtained either through surveys or safety protection, and by allegations of fraud the through periodic certification inspections can victims of which are not only the patients them- quickly identify those facilities that are not in selves but also the taxpayers whose dollars are compliance with existing regulations. supposed to be providing high quality care in Obviously, the States carry the primary burden safe, comfortable, and properly managed facili- of monitoring the performance of skilled nursing ties. facilities, thus the State surveyor has a critical In response to a Presidential initiative and to and continuing responsibility to evaluate not the will of the Congress as expressed in Public merely the physical surroundings and facilities of Law 92-603, the Department of Health, Educa- nursing homes but also the health status of the tion, and Welfare is engaged in a broad campaign people residing in them. For this reason the De- aimed at improving the performance of long- partment has placed strong emphasis on the train- term care facilities. This report presents the re- ing, credentialing, and licensing of State survey- sults of a key element in the campaign, namely a ors and on the training of providers and health survey of skilled nursing facilities that was con- personnel at all levels. In addition, the nursing ducted to obtain a clearer picture of the care actu- home ombudsman demonstrations that the De- ally being provided, the health status of patients partment has funded, and the results of which and residents, and the physical environment and are now being evaluated, appear to offer nursing managerial setting as they affect both the quality home residents a much-needed voice in the care and the cost of skilled nursing care. and services being provided them. While the primary purpose of the survey was I hope that this report will receive wide circula- data collection, a purpose that has, I believe, been tion both because the information it contains of- fully met, the longer range and more significant fers a uniquely perceptive view of the health of goal involves identifying the need for change in persons residing in skilled nursing facilities, and the roles and responsibilities of the Department more important because it can provide the basis for constructive cooperation among all of us who and other agencies and organizations that have a are seeking the best possible life for present and legal or professional responsibility for the serv- future residents of skilled nursing facilities. ices and care rendered in the Nation's skilled nursing facilities. THEODORE COOPER, M.D. For sale by the Superintendent of Documents, U.S. Government Printing Office Washington, D.C. 20402 Price $2.15 Stock Number 017-001-00397-2 iii We are grateful for the extraordinary contributions of the many dedicated individuals who made Foreword this Long-Term Care Facility Improvement Survey possible. This collaboratively prepared report is the result of Federal key staff listed here and in appendix B. "Nursing home care is a field with a brief past Part of this plan will be to develop a uniform and an important future. We have come a long scorecard for grading nursing home care. An "A" DEPARTMENTAL RESOURCE PERSONS way in a short time."¹ would then mean the same thing in any State in One forward step was accomplished when the the country. Caspar W. Weinberger Theodore Cooper, M.D., Ph.D. President signed Public Law 92-603 to establish a This report is limited to the presentation of the Secretary Assistant Surgeon General common definition of care and mandate a single findings of the Long-Term Care Facility Im- DHEW Assistant Secretary for Health set of nursing home standards for health, safety, provement Study. The findings are different from Washington, D.C. DHEW environment, and staffs in skilled nursing homes. those of other studies particularly because for the Washington, D.C. These Federal standards were issued January 1974. first time a patient assessment form specifically Frank C. Carlucci On June 21, 1974, the Department announced designed for long-term care facilities was used on Under Secretary John D. Young the special long-term care improvement campaign, a national basis.² Most existing survey forms cur- DHEW Assistant Secretary, Comptroller consisting of four projects. rently used to survey nursing homes are designed Washington, D.C. DHEW The first was a visit to a sample of skilled nurs- for short term, acute care facilities such as hos- Washington, D.C. ing homes across the Nation by teams from the pitals. Further, since the main purpose of the sur- Peter Franklin, M.Ed., M.B.A. Department's 10 regional offices and headquarters. vey was fact finding no effort was made to utilize Special Assistant to the Secretary Faye G. Abdellah, R.N., Ed.D., LL.D., F.A.A.N. The purpose was to identify the needs and deter- the survey findings for certification purposes. Only DHEW Assistant Surgeon General mine where the Department's emphasis should be skilled nursing facilities were included in the Washington, D.C. Chief Nurse Officer, Public Health Service (PHS) to improve the quality of care and provide a safe survey. and environment in nursing homes. The staff of the National Center for Health Director, Office of Nursing Home Affairs A second element of the campaign involved Statistics provided continuing consultation and DHEW setting up a Long-Term Care Management In- assistance in selecting the sample and in designing Rockville, Maryland formation System with a rapid response capability. the sampling procedures. These are described in The system must be capable of responding to the detail in the report. steady demand for quick information about sur- The Federal regulations governing Skilled Nurs- STAFF veys, certification status, Life Safety Code inspec- ing Facilities published in the January 17 and tions and other matters. This system will link up October 3, 1974, regulations were used as a basis Rita K. Chow, R.N., Ed.D., F.A.A.N. Claire F. Ryder, M.D., M.P.H. the data-gathering apparatus at headquarters, re- for comparing the survey findings. These Federal Deputy Chief Nurse Officer, PHS and Chief, Division of Policy Development gional, and State offices. regulations represent minimum standards and ap- Deputy Director, Office of Nursing Home Affairs Office of Nursing Home Affairs, PHS A third project will be to establish a monthly pear in appendix F. DHEW cost of care index for long-term care. The plan is It was not the intention of the survey to sub- DHEW Rockville, Maryland Rockville, Maryland to arrive at a national index and 10 regional in- stantiate the common allegations made about lack dices-and one for Skilled and another for Inter- of care in nursing homes. The survey process did Helen V. Foerst, R.N., M.A. mediate facilities. The indices will gauge admin- not permit the collection of data and information, Editorial Assistance: Assistant Chief Nurse Officer, PHS istration, nursing, food, and costs and will help to for example, about patients left sitting in chairs DHEW Kenneth H. Flieger guide Federal and State reimbursement policies. for extended periods of time nor the extent of use Rockville, Maryland Special Assistant to the Assistant Secretary for Another project in this campaign will be to of various types of physical restraints and locked Health develop uniform inspections and uniform ratings rooms for patient control. No assumptions or DHEW for nursing homes. Wayne Richev, Jr., M.A. Washington, D.C. U.S. Department of Health, Education, and Wel- Associate Director 1 Remarks by Under Secretary Frank C. Carlucci, De- fare, Health Administration. Patient Classification for Office of Nursing Home Affairs, PHS partment of Health, Education, and Welfare, before the Long-Term Care: Users Manual. DHEW Pub. No. (HRA) DHEW Meeting of State Surveyors, St. Petersburg, Fla., June 21, 74-3107. (Washington, D.C.: U.S. Government Printing 1974. Rockville, Maryland Office, December 1973). V iv judgments can be made about the physical and should be based on what the individual needs, and mental abuse of patients. A realistic picture of not be limited to institutional care. patient's needs for care associated with their We are truly grateful to the large number of pathophysiologic and psychosocial conditions and persons who contributed to this survey research the related practice and service requirements to project, especially the Department's Office of satisfy these needs was sought. Nursing Home Affairs staff and the Regional Di- In many cases, the social and economic needs of rectors of the Offices of Long-Term Care Stand- Contents older people can be met much better through pro- ards Enforcement. (See appendix E.) grams that permit self-sufficiency for older people in their own homes. It is important to make it pos- sible for older people to keep functioning in their Page Page own homes. We have not yet begun to realize the FAYE G. ABDELLAH, Statement by the Assistant Secretary for Health and safety of the environ- full possibilities-human and economic-of ex- Assistant Surgeon General Health 1 ment 13 panding home health services. Long-term care U.S. Public Health Service. Social services 14 Departmental Resource Persons 4 Training 14 Needed action 14 Foreword 6 4. Characteristics of Facilities and Patients 17 Chapter Number of facilities 17 1. Historical Overview of DHEW'S Facilities in the study 17 Efforts in Long-Term Care 10 Number of patients 18 2. Survey Methodology 16 Demographic characteristics 18 Survey purpose and format 3 Age 18 Research plan 3 Sex 19 Race 19 The sample and how it was se- lected 5 Marital status 19 Selection of nursing homes 5 Educational and economic character- Selection of residents 6 istics 20 20 Reliability of the estimates 7 Educational attainment Methods and procedures 7 Occupation 20 The study team 7 Family income 20 Selection of team members 8 5. Health Status 22 Orientation and training of team members 8 Activities of daily living 22 Survey instruments 9 Bathing 23 Content of the instruments Dressing 23 9 Eating 23 How survey instruments were de- veloped 9 Toileting 23 Survey procedures 9 Mobility 24 Bladder and bowel function 24 3. Summary of Findings and Im- Orientation and behavior 25 plications Communication of needs 25 Health care needs of patients and Condition of the skin 26 residents 11 Impairments in sensory perception 28 Nutritional needs 12 Patient diagnoses 29 Pharmaceutical services 12 Dentition 32 Physician services 12 Rehabilitative services 12 6. The Patient Care Setting Other health professional involve- Administrative and fiscal manage- ment 13 ment 33 Administrative and fiscal manage- The governing body 33 ment 13 Nursing home administrator 34 vi vii Page Page Table Page Table Page Patient care policies 35 Social services and activities pro- 5. Number and percent of patients by 30. Distribution, number and percent of Personnel management 36 grams 62 sex and race 19 decubitus ulcer sites among pa- Use of outside resources for con- Social work programs 62 6. Number and percent of male patients tients who do not walk, who are sultative services 37 Activities programs 64 by race 19 not transferred, and who are not Summary of findings 38 Conclusions and implications 67 7. Number and percent of female wheeled 27 Conclusions and implications 38 19 31. Number and percent of patients with 39 8. Historical Development of Sur- patients by race Fiscal management 8. Number and percent of patients by exudative ulcers and the frequency Health and safety of the environ- veyor and Provider Training marital status 20 of treatment of the ulcers. 28 ment 39 Programs 69 9. Last year of schooling completed by 32. Classification of patients according Conclusions and implications 41 Implications for provider training 71 patients in skilled nursing fa- to visual perception 28 Training issues 72 cilities 20 33. Classification of patients according 7. Patient Care Services 43 Training costs 74 10. Usual occupation of patients in to hearing acuity 29 Physician services 43 skilled nursing facilities 20 34. Classification of patients according Admission data 44 Bibliography 75 11. Current employment status of pa- to speaking ability 29 Continuing care 44 tients in skilled nursing facilities 21 35. Primary diagnoses recorded on ad- Summary of findings 46 Appendix 12. Number and percent of patients by mission by diagnostic group and Conclusions and implications 46 sex and family income 21 by age 30 A Instructions for Selecting a Sample Rehabilitative services 48 of Residents for the Long-Term 36. All diagnoses recorded on admission Specialized rehabilitative services 48 13. Number and percent of male pa- Care Facility Improvement 21 by diagnostic group and by age 30 Utilization of specialized rehabili- tients by family income Campaign 78 37. Most prevalent diagnostic groups tative services 49 14. Number and percent of female pa- (recorded postadmission) by age 31 Frequency of treatments 49 B Estimation and Variance Specifica- tients by family income 21 38. Rank order of most common diag- Characteristics of the services 49 tions for the Long-Term Care Fa- 15. Bathing ability of patients 23 nostic groups by time of recording Space and equipment 50 cility Improvement Campaign 84 16. Dressing ability of patients 23 and age group 31 Summary of findings 51 c Preparation of the Data for 17. Eating ability of patients 23 39. Patients' status of dentition 32 Conclusions and implications 51 Analysis 86 18. Toileting ability of patients 23 40. Number and percent of SNFs Pharmaceutical services 51 D General Instructions for Members 19. Bladder function of patients 24 which have adopted rules and Drug prescribing 52 of the Survey Team 88 20. Bowel function of patients 24 regulations pertaining to the health Drug ordering 52 21. Patient's orientation as to time, care of patients 35 Dispensing of medications 52 E Acknowledgements 90 place, and person-spheres 25 41. Number and percent of SNFs in Drug distributing 53 F Social Security Amendments of 22. Patients classified according to ap- which the administrator enforces Administering and recording 53 1972 (Public Law 92-603) (Sum- propriate behavior 25 rules and regulations pertaining to Drug monitoring 54 mary of Sections Affecting Long- the level of health care provided 35 23. Patients' ability to communicate Storing and inventorying 54 Term Care Facilities) 103 needs 26 42. Number and percent of SNFs in Supervising pharmaceutical serv- which the governing body has ices 55 134 24. Number and percent of decubitus Glossary adopted rules and regulations for ulcers among patient population Coordinating pharmaceutical serv- the general operation of the fa- 56 Table and site frequency among those ices cility 35 patients with decubitus ulcers 26 Drug counseling 56 1. Number of facilities classified ac- 43. Number and percent of SNFs that Summary of findings 56 cording to whether pharmacist 25. Walking status of patients with verify the licensure and registra- decubitus ulcers 26 Conclusions and implications 57 provides written comments con- tion of staff at time of employment Nutrition and dietetic services 57 cerning review to the medical 26. Number and percent of difficulties by bed size 37 Supervision of staff and related director 7 of joint motion, upper body, among 44. Number and percent of SNFs that factors patients with decubitus ulcers 27 58 2. Number and percent of skilled nurs- annually verify current status of Dietetic personnel 58 ing facilities in the national sample 27. Number and percent of difficulties of licensure or registration of staff by Documentation 59 survey by bed size 18 joint motion, lower body, among bed size 37 Menus and nutritional adequacy 59 3. Number and percent of skilled nurs- patients with decubitus ulcers 27 45. Number and percent of SNFs in Frequency of meals 60 ing facilities in the national sample 28. Number and percent of fractures or which there is evidence that staff Other nutritional care issues 60 survey by type of control 18 dislocations among patients with utilizes training 37 Sanitation and safety 60 4. Number and percent distribution of decubitus ulcers 27 46. Percentage of SNFs having agree- Facilities, space and equipment 61 patients in skilled nursing facilities 29. Transfer status among patients with ments with outside resources for Conclusions and implications 61 by age 19 decubitus ulcers 27 services by size of facility 37 viii ix Page Table Page Table Table Page Table Page 47. Number and percent of SNFs in 58. Number and percent of facilities 74. Patients menus planned in writing 81. Patients in skilled nursing facilities which the consultant apprises the employing or contracting for spe- and not in writing related to having psychosocial data recorded_ 63 administrator through written re- cialized rehabilitative services 49 other characteristics 59 82. Number of patients in facilities with ports of continuing assessment of 59. Number and percentage of facilities 75. Number and percent of patients policies affecting continuity of the service provided. 37 providing rehabilitative personnel receiving assistance with eating information, by documentation of 48. Number and percent of SNFs in specializing in physical therapy, when indicated 60 psychosocial data 63 which the consultant apprises the speech therapy and occupational 76. Communication of information con- 83. Number of patients stating they felt administrator through written re- therapy by bed size of facility 49 cerning dietetic needs of patients they received the care they required ports of his recommendations 38 to the dietetic service 60 by SNF programs and policies 64 49. Number and percent of SNFs in 60. Frequency of physical therapy treat- 49 77. SNFs meeting certain sanitation 84. Staffing patterns for activities pro- which the consultant apprises the ments and safety factors related to food grams by bed size 64 administrator through written re- 61. Characteristics of the physical ther- and food service 61 85. Patients having activities data ports of plans for implementation apy service provided patients 50 78. Assessment of certain SNF factors recorded 64 of his recommendations 38 62. Quality indicators related to special- in food preparation and service in 86. Space and equipment available in 50A. Number and percent of skilled nurs- ized rehabilitative services pro- relation to the equipment in use 61 facilities for activities programs 65 ing facilities and range in number vided in SNFs 50 79. Number of SNFs with full and of deficiencies 40 63. Space and equipment available to. part time social work program Figure 50B. Number and percent of skilled nurs- provide specialized rehabilitative staff by bed size 62 1. Flow chart 4 ing facilities in the deficiency range services in SNFs 50 80. Utilization of social work staff in 2. Regional distribution of 288 facilities between 0-9 41 64. Number and percent of patients selected activities 63 surveyed 6 51. Number and percent of skilled nurs- ing facilities not meeting life safety receiving drugs by drug category code requirements by order of in rank order 52 magnitude 41 65. Information contained on patient's 52. Number and percent of skilled nurs- individual prescription labels 53 ing facilities meeting life safety 66. Number and percent of facilities by code requirements by order of type of information contained on magnitude 41 the drug profile record 54 53. Review of the total program of care 67. Kinds of pharmaceutical service ac- by the attending physician during tivities rendered by pharmacists a visit at least every 30 days (in the 4 months immediately preceding to skilled nursing facilities 55 survey) by length of stay 45 68. Hours per week that skilled nursing 54. Review of the total program of facilities are provided pharmaceu- care by the attending physician tical services by a pharmacist(s) 56 during a visit at least every 30 69. Number and percent of facilities days (in the 4 months immediately employing a qualified dietetic serv- preceding survey) by length of stay ice supervisor either full time or and by whether the physician saw part time 58 the patient at the time of each visit 45 70. Management and supervisory func- 55. Patients receiving specialized reha- tions performed by qualified die- bilitative services in skilled nursing tetic service supervisors in facilities_ 58 facilities 48 71. Type of services provided by the 56. Estimated need for specialized re- dietitian in 5,909 SNFs 58 habilitative services among pati- 72. Dietary characteristics of SNFs with ents in skilled nursing facilities 48 insufficient dietetic personnel on 57. Patients identified as needing spe- duty over a 12-hour period 59 cialized rehabilitative services and the estimated number and percent 73. Dietary characteristics of SNFs with receiving and not receiving these sufficient dietetic personnel on duty services 48 over a 12-hour period 59 xi CHAPTER 1 Historical Overview of DHEW's Efforts in Long-Term Care In 1965, Congress passed Public Law 89-97 and long-term care. A brief review of the accomplish- established Medicare and Medicaid under Titles ments are in the subsequent paragraphs. XVIII and XIX of the Social Security Act to Development of uniform standards for skilled help meet the health care needs of the over 65, and nursing facilities (SNFs).-In January 1974, the poor. One of the benefits provided coverage of uniform Federal regulations governing partici- care rendered by a certified nursing home. Certifi- pation of skilled nursing facilities in Titles XVIII cation was obtained by demonstrating compliance and XIX were published, and interpretive guide- with Federal regulations directed toward assuring lines for professional and consumer groups as an acceptable quality of care. Since the mid-sixties, well as instructional guidelines and forms for sur- the regulations have gone through an evolutionary veyors were developed. The process by which these process-from ensuring safety to a greater focus are developed seeks to assure that standards are on the need for achieving an optimum quality of reasonable, yet adhere to sound professional prac- life and care-keeping in mind the need to provide tice. The regulations provide a streamlined ef- the technical assistance to States to support their ficient mechanism for inspecting and certifying efforts to upgrade nursing homes. In 1972, the nursing homes receiving Federal funds and places Congress approved creation of unified standards special emphasis on the health and safety of and regulations governing skilled nursing facili- patients. ties under Titles XVIII and XIX. On October 3, 1974, additional standards were The Nursing Home Improvement Program, re- published in final form after having been pub- sulting from President Nixon's August 1971 mes- lished as Notice of Proposed Rulemaking on May 1 sage and subsequent administration interest and for comment. Requirements for medical direction, directives, has intensified and broadened activities 7-day registered nurse coverage, discharge plan- already underway and initiated new activities ning and patients' rights were established. These where needed. Response to these priorities has four standards have been long awaited to en- focused on improving the quality of care and life hance the quality of care and life that ONHA through innovation, experimentation, evaluation, and the Department had made a commitment to and technical assistance. improve. One of the initiatives was to provide a Depart- In January 1974, the regulations governing In- mental focal point for standards enforcement and termediate Care Facilities (ICF) were also pub- facility improvement, and further development lished, creating in response to congressional legis- and coordination of long-term care policy in the lation, a new level of care to be provided under Department. These responsibilities were assigned the Medicaid program. to the Office of Nursing Home Affairs (ONHA), Public Health Service. Additional responsibilities Working with DHEW, the Department of assigned to this Office have been expanded to in- Housing and Urban Development established a clude aging in the Public Health Service and guaranteed loan program called for by Public Law Home Health Services. The staff of ONHA co- 93-204. Provisions of the program, published in ordinates long-term care program aspects of the FEDERAL REGISTER of August 12, 1974, will as- agencies throughout the Department. In the same sist facility administrators to purchase and install way that ONHA's original responsibilities have fire safety equipment which would enable them to expanded, SO have the other initiatives been modi- meet the Life Safety Code (LSC) requirements of fied to respond to continuing needs in the area of the SNF and ICF regulations. 1 The Life Safety Code Survey training sessions disciplinary teams from other facilities. Materials CHAPTER 2 were held for State and regional office personnel. from earlier contracts have been produced for Approximately 230 State people attended these distribution. sessions which were geared to improving interpre- Research and development and data collection.- tation and documentation requirements and survey Through contracts and grants, studies are being techniques. In addition, a contract has been en- conducted by the DHEW in the areas of (1) qual- tered into with an outside consultant for the de- ity of care; (2) assessment of alternatives to in- Survey Methodology velopment of an audiovisual training program stitutional care; and (3) data collection. ONHA which can be used by State survey personnel to coordinates these efforts throughout the Depart- improve their understanding and application of ment to avoid duplication. LSC requirements. During 1974, the nationwide sample survey of On June 21, 1974, Under Secretary Frank C. mum number acceptable if the data collected were Ombudsman demonstration.-The seven nursing nursing homes, their residents, and staff, was com- Carlucci announced the Long-Term Care Facility to be regarded as nationally representative. home ombudsman demonstration projects which pleted by the National Center for Health Statis- Improvement Campaign, an accelerated project It is essential that the purpose of the campaign were initiated following the initiatives were trans- tics. Data (including cost data) based on a sub- directed toward upgrading the quality of care pro- surveys be carefully distinguished from surveys ferred from the Public Health Service to the Ad- sample (nearly 300 of the 2,112 homes included in vided in the Nation's nursing homes. A multi- conducted for the purpose of certifying homes for ministration on Aging (AoA) in 1973. An assess- the survey) has been published. Surveys are faceted effort, the campaign will ultimately ad- participation in the Medicare and Medicaid pro- ment of the experiences of the various models for planned on a continuing basis for every 2 years. dress a number of diverse issues relating to long- grams. The campaign surveys were conducted resolving grievances of patients in nursing homes This means that essential trend information as term care, including development of a computer- solely as a data collection process with no formal has been completed. The AoA plans to expand well as current estimates on this rapidly expand- ized information system, development of a month- relation to the certification procedure. these units as part of its advocacy role for aging. ing sector of the health care delivery system will ly cost of care index, and a nationwide uniform The survey instrument used differed markedly In fiscal year 1976, AoA plans to assign one full- be available for planning, providing, and estab- inspection and rating program for nursing homes. in format, content, and underlying philosophy time person to each State to provide leadership in lishing standards for long-term care. At that time, the importance of this project was from previous instruments and particularly from developing an ombudsman program in that State. Several other data programs within the Depart- emphasized, not only because of its immediate im- those used for certification purposes under Titles Surveyor training.-On August 7, 1974, Public ment include long-term care information from the pact, but even more importantly because of the XVIII and XIX. The underlying premise of the Law 93-368 extended for 3 years (until June 30, Bureau of Health Insurance (SSA), Medical role it will play in future planning for long-term Titles XVIII and XIX survey form is that by 1977) the 100 percent Federal funding of salaries Services Administration (SRS) as well as the Ex- care as the campaign progresses. and training of surveyors of long-term care facili- perimental Health Services Delivery Systems measuring the capacity of a facility to provide an ties which was provided for in the original intia- (HRA). Attention will be given to consolidating acceptable quality of care, the Federal Govern- tives. In accordance with recommendations, con- these data at headquarters and regional offices. SURVEY PURPOSE AND FORMAT ment may assume that the facility is in fact pro- tinued support was needed to ensure that States Section 222 of P.L. 92-603.-Experiments and viding care of that quality. In short, the XVIII could complete inspections required to certify fa- Demonstration Projects on Reimbursement. The To appreciate the purpose of the surveys, it is and XIX forms measure capacity and infer qual- cilities and assist them to maintain compliance Secretary was authorized to undertake studies, ex- helpful to consider them in the context of the ity. The survey report form used in the campaign with regulations. Each region has a Health Fa- periments, or demonstration projects with respect overall campaign. In order to achieve the cam- was in some respects more ambitious than its pred- cility Survey Improvement Program coordinator to: Various forms of prospective reimbursement paign's broad goal of upgrading nursing home ecessors in that its objective was to measure quality to identify specific need for surveyor training. of facilities; ambulatory surgical center; inter- services, it was deemed necessary to assess care- directly without reliance on surveyor's inferences Provider training.-Through contracts awarded mediate and skilled care and homemaker services fully and objectively the current status of this level and assumptions. by the Division of Long-Term Care, National Cen- (with respect to the extended care benefit under of care. In short, baseline data were necessary to Because the Office of Nursing Home Affairs ter for Health Services Research, HRA, patient Medicare); elimination or reduction of the 3-day identify needs, develop programs to meet those (ONHA) serves as the Departmental and Public care personnel throughout the country, represent- prior hospitalization requirement for admission to needs, and measure the overall success of the initia- Health Service focal point for Long-Term Care ing all categories, were provided with opportuni- a skilled nursing facility; determination of the tives undertaken. The role of the surveys was to and nursing home affairs, ONHA staff was asked ties for short-term training. The total reached by most appropriate methods of reimbursing for the collect this baseline data. to take the leadership role to plan, conduct, and such opportunities since this initiative was imple- services of physicians' assistants and nurse prac- Using a scientific approach for data collection, coordinate the Long-Term Care Facility Im- mented is over 100,000. Long-term care coordina- titioners; provision of day care services to older steps were taken in accordance with established provement Campaign's survey research project. tors have been designated in all DHEW regions persons eligible under Medicare and Medicaid; statistical and research principles to eliminate bi- (The sequential progression of six phases during and nine regions have identified a "center of excel- and, possible means of making the services of ases which might otherwise destroy the integrity clinical psychologists more generally available 1974 and 1975 are shown on the flow chart-figure lence" within their jurisdiction, a long-term care of the surveys. For example, all visits were un- facility where onsite training can be given to inter- under Medicare. 1.) announced to assure that a true profile of the home's normal operations was obtained; homes to be surveyed were selected randomly on a regional RESEARCH PLAN basis and with no prior knowledge concerning The initial campaign plan was made with an ad those facilities ultimately selected. Originally, the hoc executive committee of representatives from total figure of 304 visits was selected as the mini- various segments of the Federal health sector who 3 2 served in an advisory capacity. These representa- sists of representatives from Michigan State Uni- jects, such as assessing health care needs in skilled it was necessary to ensure that all regions of the tives included health professionals from such com- versity, Harvard University, Johns Hopkins Uni- nursing facilities. country and all sizes of institutions were repre- ponents as the National Center for Health Statis- versity, Syracuse University, and others (see ap- sented in the sample. To achieve this objective, the tics, National Center for Health Services Re- pendix B). These key individuals had assisted search, Bureau of Quality Assurance of the in the original development of the patient classi- THE SAMPLE AND HOW IT WAS SELECTED following procedures were used: Health Services Administration, Social Security fication approach and the Patient Classification 1. The U.S. Department of Health, Education, The nursing home survey was intended to pro- Administration, Social and Rehabilitation Serv- for Long-Term Care Users Manual that were and Welfare (DHEW) 1974 list of all nurs- ice, Administration on Aging, and Office of Re- used in this survey. vide a picture of skilled nursing homes in the ing homes in the United States participating gional Operations. Task forces were formed to Dissemination of findings.-The fourth phase United States participating in the Medicare/ in both the Medicare and Medicaid programs obtain professional expertise to select the survey (see flow chart) was marked by the publication Medicaid programs and the care being provided to were divided into the 10 DHEW regions. format and instruments. of the Long-Term Care Facility Improvement benéficiaries in these homes. Survey instruments (See map of these regions and the number of homes surveyed.) Consultation.-Outside as well as Federal con- Study: Interim Report. After completion of the and procedures were designed to collect baseline 2. These lists were sent to the regional offices to sultants were brought into the project at frequent Introductory Report (phase V), there will be information on the quality of care and its related determine which homes were skilled nursing intervals during the team training phase, when subsequent monographs (phase VI) that will pre- costs to guide decision-makers in planning future homes and which were currently participat- data were being prepared for analysis, and during sent in-depth data analyses of drug prescribing programs in long-term care. ing in the Medicare/Medicaid programs and the data analysis stages. One advisory group con- patterns, nursing care, and other important sub- Since it was impossible to survey all 7,526 skilled which were currently in operation. 3. The researchers then took the lists of Medi- nursing facilities participating in the Medicare/ 1974 1975 care/Medicaid certified skilled nursing fa- Medicaid programs at the time of survey, conduc- cilities from the 10 regions and divided them JUNE JULY AUG. SEPT. OCT. NOV. DEC. JAN. FEB. MAR. APRIL MAY JUNE tion of a sample survey was necessary. In this into 3 categories based on size: kind of survey, sampling is the process of choos- those with less than 50 beds ing part of a group (the sample) about which those with 50-99 beds OBTAIN PREPARE we wish to make generalized statements SO that those with 100 beds and over TEAM TRAINING CONSULTATION DATA FOR ANALYSIS the selected part will represent the total group- 4. Using these three strata (bed-size categories), in this case, all 7,526 skilled nursing homes. three lists of homes were made for each ANALYZE A two-stage stratified random sampling design region. Homes were listed in the following DATA START I II III IV V VI was employed. The initial stage involved the order: alphabetically by State within the selection of homes. In the sampling process, homes region, alphabetically by county within the were divided into three groups or strata based on State, and alphabetically by name within the LTCFIS TASK FORCE MEETINGS county. their size. In the second stage, a sample of patients 5. To ensure that certain nursing homes were DEPLOY was drawn from the homes in the sample. The not overburdened with DHEW surveys, INITIAL HEADQUARTERS random selection procedures gave an equal chance those homes used by the Department's Na- LTCFIC PLAN TEAM MEMBERS LTCFIS ADVISORY & EXECUTIVE MEETINGS for every skilled nursing home participating in tional Center for Health Statistics Nursing the Medicare/Medicaid programs to be selected in Home Survey conducted in 1973 were re- the sample. In turn, every Medicare/Medicaid pa- moved from the lists. Since the National OBTAIN INPUT AND COMMUNICATE WITH DHEW REGIONAL OFFICES tient in these homes also had an equal chance of Center for Health Statistics plans to include in its 1975 survey facilities with 500 or more being selected. beds, homes of this size were eliminated. The particular sampling process used resulted There were 32 of these homes at the time of in the selection of 288 homes. (Figure 2-Map.) the survey. KEY: I OMB CLEARANCE From this sample, it is possible to make general- 6. Homes were then selected from each of the II DEPLOY AND COORDINATE 15 SURVEY TEAMS TO 10 REGIONS TO GATHER DATA III ized statements about the 7,526 skilled nursing 30 lists by using the following random start COMPLETE DATA GATHERING IV PUBLISH INTERIM REPORT homes. The specific procedures for selecting both procedures: V PUBLISH INTRODUCTORY REPORT the home and patient samples are described in de- The first home was randomly selected from VI PUBLISH MONOGRAPHS tail below. In general, the samples were designed the list. Thus, each nursing home had the same probability of being selected as any to make reliable national estimates. other home. Using the home selected in the first step Figure 1 Selection of Nursing Homes as the starting point every 30th home on the list was selected if it were on the list Implementation of LTCFIS Research Plan Since the study was designed to obtain a na- whose bed-size category was less than 50; tional picture of all types of skilled nursing homes every 25th home was selected if it were on the list whose bed-size category was be- participating in the Medicare/Medicaid program, tween 50-99; and every 10th home was 4 5 588-459 U.S. DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE The number of residents to be surveyed varied The relative standard error in table 1 may be Regional Boundaries and Regional Offices depending on the size of the home. The number interpreted as follows: The sample estimated is REGION I: BOSTON, MASS. (20) REGION VI: DALLAS, TEXAS (18) ranged from all Medicare/Medicaid patients who that in 5,352 or 81.2 percent of all homes the phar- II: NEW YORK, N.Y. (26) VII: KANSAS CITY, MO. (11) were available at the time of the survey in homes macist did not provide written comments to the III: PHILADELPHIA, PA. (25) VIII: DENVER, COLORADO (16) IV: ATLANTA, GEORGIA (29) IX: SAN FRANCISCO, CALIF. (53) of 15 residents or less to 1 out of every 35 for homes medical director. A relative standard error of 0.04 Washington V: CHICAGO, ILLINOIS (70) X: SEATTLE, WASHINGTON (20) Maine having up to 500 residents. (See appendix A for is equivalent to 214 homes or 3.2 percent. Hence, Montana the forms and instructions used in selecting the the chances are about 2 out of 3 that in the total Seattle North Dakota Minnesota Vt. sample patients.) population, the number of homes in which the Oregon pharmacist did not provide comments to the medi- = Boston South Dakota Wisconsin Mass cal director lay between 5,352 ± 214 homes, or RELIABILITY OF THE ESTIMATES Wyoming V New York equivalently 81.2 + 3.2 percent. Similarly, the R.I. California Idaho VIII Pennsylvania New York In interpreting the findings from this survey, chances are 19 out of 20 that the number of homes Nevada lowa Utah Ohio Philadelphia New Jersey Nebraska the reader should keep in mind that this was a sam- in the total population where the pharmacist did Indiana Md VII Chicago Del. ple survey, and that the sample was designed to not provide written comment is 5,352± (2X214) IX Colorado 3 Virginia III Missouri make national estimates. Since all 7,526 skilled or a range of 4,934-5,770. A comparable range in Kansas Illinois San Francisco Virginia nursing homes were not surveyed, it is only possi- percent of all homes is 74.8-87.6 percent. Denver Kansas City North Carolina ble to present information or to make the national As in all sampling surveys, certain difficulties Kentucky Arizona estimates based on the 288 homes in the sample. In were encountered in the execution of the sampling New Mexico Oklahoma Tennessee Arkansas Texas Georgia S. Carolina other words, the 288 homes have to represent all plan. For example as mentioned previously, 9 of 7,526 homes. The estimates made from a sample the 16 homes were not surveyed either because they IV Mississippi Atlanta survey will of course not be quite the same as if a were closed or were no longer participating in the complete census had been done. Statisticians refer Medicare/Medicaid programs when the surveyors VI Dallas Alabama to the difference between the estimate which is went into the field. In other cases, Medicare/ Florida Louisiana made on the basis of a sample and that which Medicaid patients were not available for inter- would be obtained from a complete census as the views. To overcome these and other difficulties. "standard error of the estimate". The relative estimation procedures were introduced into the standard error of an estimate is obtained through data during the analysis stage. Essentially, the es- a mathematical procedure in which the standard timating procedures used corrected for "nonre- error of an estimate is divided by the estimate itself sponse". They included correcting for missing data Figure 2 and is then expressed as a percent of an estimate. when (a) Homes in the sampling frame were not The chances are about 68 out of 100 that an esti- surveyed; (b) when Medicare/Medicaid patients Regional Distribution of 288 Facilities Surveyed mate from the sample would differ from the com- were not available; (c) when particular forms plete census by less than the standard error. The were missing; and (d) when individual question- chances are about 95 out of 100 that the difference naire items were incomplete. The technical details would be less than twice the standard error and of the estimation procedures are explained in ap- selected if it were on the list whose bed-size Selection of Residents category was 100 beds or more. about 99 out of 100 that it would be less than 21/2 pendix A along with the formulas employed. One of the aims of the survey was to determine times as large. The following table 1 illustrates These procedures were used to ensure that homes the status of nursing home residents. Since it was this estimation procedure and what it means in selected in the sample in these three bed-size cate- not feasible to obtain detailed information about interpreting the data in this report. METHODS AND PROCEDURES gories were represented in the same proportion all of the residents in the homes selected for study, The Study Team as they are among all 7,526 skilled nursing homes. it was necessary to institute procedures for select- These procedures resulted in the selection of 354 ing a sample of residents. Designers of the study Table 1.-Number of facilities classified according to whether pharmacist Fifteen study teams of DHEW employees were homes. Because of time, staff, and money con- felt that because of time constraints it would not provides written comments concerning review to the medical director used to collect the survey data. Each team was com- straints the 354 homes were reduced to 304 homes. be feasible to obtain reliable information on any Written comments provided to medical director posed of a physician, nurse, administrator, nutri- Random selection procedures were again applied more than 15 patients in a home. The following tionist, pharmacist, physical therapist, fire safety to each of 354 homes to eliminate 50 homes. In procedures were used to obtain the sample patients. Relative Count Percent standard engineer, and a social worker. Each of the 10 spite of all of the precautions taken to ensure When arriving at a home, surveyors obtained a error DHEW regions supplied 1 team, the remaining 5 that this sampling would be as accurate as possible, roster of current residents who were being reim- Yes teams were staffed from Public Health Service it was found when going into the field that 16 bursed through the Medicare/Medicaid programs. 1,239 18.8 0.18 No 5,352 81.2 .04 Headquarters. Fifteen additional health profes- homes were either no longer participating in the Random start selection procedures of the same Total Medicare/Medicaid program or did not have type as described in the sixth step of the nursing 6,591 100.0 sionals were also selected from headquarters to patients that could be included for study. This re- home sampling procedures were then used to Unknown serve as replacements in case of absences of mem- 1,301 duced the sample to 288 homes. select the sample Medicare/Medicaid residents. bers of the regular teams. 7 6 Selection of Team Members certained, 1- to 3-day intensive training programs determine if patients were properly placed in the ice in the years 1965-69. During these workshops Public Health Service Headquarters and the 10 were conducted for the campaign survey. The sur- facility. researchers and those delivering and monitoring DHEW regional offices asked for volunteers from vey purpose, format, and survey research method- During the training sessions, extensive instruc- care attempted to develop a uniform system of the 8 disciplines outlined above to serve as sur- ology were made explicit through comprehensive tion was provided to the surveyors on their own patient assessment by combining data systems in lectures and discussions. veyors. The credentials of the volunteers were pre- duties and responsibilities during the survey pe- operation at the time. It became evident, however, sented to the study directors. The qualifications of The orientation emphasized that the campaign's riod. Each discipline was given special instruc- that the problem was more complex than a mere potential surveyors were then individually re- broad goal was to upgrade nursing home services, tions in order to complete their portion( of the interdigitation of terminology because of differ- viewed to determine whether they met special cri- SO it was deemed necessary to assess carefully and survey forms. Content of the survey instruments ences among the systems in scope, structure, type teria established by the researchers. objectively the current status and level of nurs- were discussed item by item to ensure that there of scale or measurement, and methods of applica- Priority in selection of team members were given ing home care. It was conveyed that baseline data was comparable understanding of all survey items. tion. It became apparent that a research approach to candidates having the following qualifications: were to be obtained to identify needs, develop pro- In addition, considerable time was spent in the was necessary. A collaborative effort was then grams to meet those needs, and measure the over- training sessions in the discussion of the survey undertaken by four research groups to develop a Health status and physical stamina that per- all success of the initiatives undertaken. research methodology, including such topics as patient assessment system, based on their own and mit a rigorous travel schedule. Work experience in nursing home standards It was emphasized that as a data collection tool survey sampling and survey techniques. others' experience, that would be useful for a va- formulation, survey and certification proce- the survey process must be utilized in a scientifi- riety of purposes and that could be recommended dures and standards enforcement. cally valid manner. For this reason, steps were Recent clinical or work experience in a health SURVEY INSTRUMENTS for general use in the long-term care field. The taken in accordance with established statistical four research groups included Case Western Re- field closely related to or associated with the and research principles to eliminate biases which Content of the Instruments serve University Medical School; Harvard Uni- nursing home fields of practice. Personal qualification-demonstrated high might otherwise destroy the integrity of surveys. In general, the forms were designed to measure versity's Center for Community Health and Medi- standards of performance, and an ability to All visits were unannounced to obtain a profile of the cost and quality of care rendered to include cal Care; Johns Hopkins University, School of work well with others, an objective attitude, the home's normal operations. For this reason the physical, nutritional, rehabilitative, and men- Hygiene and Public Health, and Syracuse Uni- and sound judgment. only, a strictly limited number of people in the tal health status of the recipients of care. versity Research Corp. Developmental activities Special criteria were established for each disci- Nation knew the identity of a home to be sur- Four basic instruments were used to collect of the four groups have included conceptualiza- pline. For example, the criteria for physicians were veyed until the day of the visit. Homes to be sur- data about the home: tion and construction of the patient assessment as follows: veyed were selected randomly on a regional basis form used in this survey. Prior to use in this sur- 1. Identifying form-included basic character- Educational Background: to attain the number acceptable for nationally rep- istics of the home such as bed size. vey, the instrument had been field tested for fea- resentative data. 2. Financial form-used to assess the costs of sibility, reliability, and usefulness and proved to Graduation from an accredited medical school. Residency training in geriatrics, internal med- It was essential that the purpose of the cam- providing care. be a successful instrument. icine, or family practice preferred. paign surveys be carefully distinguished from sur- 3. Fire safety form-measures the conformance Other instruments.-To evaluate the services of of facilities with established safety and fire veys conducted for the purpose of certifying skilled nursing facilities (SNFs), it was neces- Knowledge and Experience: standards. Knowledge of medical audit and utilization homes for participation in the Medicare and Medi- 4. Facility specific form-consists of the sec- sary to identify basic measurable elements com- review. caid programs. That is, the campaign surveys tions on management, patient care policies, mon to all facilities. After considerable deliber- Recent clinical experience in geriatrics, chronic nursing, rehabilitation, pharmaceutical, nu- ation it soon became clear that the requirements were to be conducted solely as a data collection illness, or rehabilitation preferred but not trition and dietetics, and psychosocial fac- contained in the conditions of participation for process with no formal relation to the certification mandatory. tors. SNFs in the Medicare and Medicaid programs procedure under Titles XVIII and XIX. Two basic forms were used to collect data about As a further example, nurses were selected on could serve as a nucleus for developing survey The central tool of the surveyor was considered the patient: the basis of their educational background and ex- perience, such as: to be his or her professional training and expe- 1. Patient assessment form.-This instrument questions since these requirements represent basic describes the individual patient at the time standards of service. In this respect only, the sur- rience, since the questions on the various forms of the survey. Data are provided about a pa- vey questions bear resemblance to the survey and Current license to practice in a State as a regis- were drawn from the basic tenets of the several tient's status from several perspectives: his certification process for SNF's from which it was tered nurse. disciplines represented on the teams. In the final physical function, his impairments, his medi- divorced. Other questions on generally accepted Advanced education or experience in adminis- cal risk status, and his sociodemographic sta- tration, supervision, geriatrics, or rehabilita- analysis the surveyor's common sense, courtesy, service and practice standards were incorporated tus. tion. professional expertise, and initiative were consid- 2. Patient specific form.-This form describes and an initial set of survey questions were de- Knowledge and Experience: ered invaluable contributions. the care being provided to the patient and veloped. After undergoing field tests and at least Emphasis in this health care survey of a includes: patient care policies, medical care four different reviews by qualified Federal per- Experience in nursing service administration, including diagnosis, nursing care, rehabili- randomly selected national sample of nursing sonnel in each field of practice, a final set of ques- supervision, or ward management, and tation, pharmaceutical, nutrition and die- Experience in geriatrics and rehabilitation tions were developed, approved, and used for the homes was placed upon assessment of the quality tetics, and psychosocial aspects of care. nursing. survey. of care (health, nutritional, and psychosocial) in Orientation and Training of Team Members relation to costs as they affect the provider, con- How Survey Instruments Were Developed SURVEY PROCEDURES sumer, Federal Government, and the evaluation of Patient assessment form.-The patient assess- After the manpower requirements for the na- safety and environmental factors. A patient classi- ment form is the outgrowth of a series of work- Since the survey was intended to provide infor- tional sample survey of nursing homes were as- fication assessment tool, for example, was used to shops sponsored by the U.S. Public Health Serv- mation about the normal operations of sampled 8 9 homes, the survey team arrived unannounced. The and Medicaid patients. Using the forms and pro- CHAPTER 3 administrator on the team usually acted as the cedures given to him, he randomly selected the team leader. On arrival at the home, he introduced sample patients. himself and asked to speak to the home's adminis- Individual team members then proceeded to ob- trator. (If the administrator was not at the home, tain the information for their portion of the sur- he asked to speak to the person in charge.) The purpose of the survey was explained and a letter of vey instruments. These data were collected by di- introduction from the Under Secretary of DHEW rect observation of the operation of the facility, Summary of Findings and Implications was presented. In describing the survey, both the discussions with facility staff, review of records, team leader and the letter of introduction stressed etc. (a) The research nature of the survey; (b) the as- Upon completion of the data collection over a surance that the survey was in no way related to period of 8-16 hours (1-2 days) the team reassem- The population characteristics of 283,915 pa- Slightly more than two-thirds (68 percent or 193,- certification surveys for participation in the Medi- bled. The facility administrator and the staff were tients in skilled nursing facilities are changing- 137) needed assistance with their toileting. asked for their suggestions and recommendations predominantly still an elderly population but one Approximately half of all patients were incon- care/Medicaid program; and (c) the assurance in which the proportion of residents under 65 years that all data were confidential and that homes and for DHEW programs which would meet their tinent of either urine (54.7 percent) or feces (50.1 of age is 22 percent (62,886). These individuals are patients in the homes would be identified by num- needs. These recommendations were recorded. Be- percent). Over 5 percent had either an indwelling primarily those who are mentally retarded or de- ber only. fore leaving the nursing home, the team leader urinary catheter or an external device or ostomy velopmentally disabled. The increased attention At the conclusion of this introductory session, checked to determine if all team members had fully for bladder drainage. being given to the latter requires study of the the team leader then obtained the list of Medicare completed their forms. The long-term patient with limited mobility is special needs of these individuals and their appro- prone to have pressure sores. A relatively low per- priate placement. The usual occupations in which the patient is en- cent (9.2) of patients in this study was found to gaged or was engaged for the major part of his have bedsores, which is surprising in view of the employment were skilled, semiskilled, and un- large percent of incontinent patients. skilled work. About 8 percent had been engaged in As to their orientation and state of awareness, professional, technical, or managerial activities. over half of the patients studied had difficulty in Information on family income of skilled nurs- their awareness of their situation in respect to ing facility patients indicates the extent of their time, place, and self-identification. One out of limited financial resources. It was found that 67.3 every seven of the patients was not aware of the percent had less than $3,000 family income or no environment or was comatose. income at all. The majority of patients, i.e., 70.4 percent, had The survey did not include intermediate care sight impairments, including 2.6 percent that were facilities (ICFs) where a larger number of men- blind and 50.7 percent who wore corrective lenses. tally retarded and developmentally disabled are Hearing and speech impairments were found in found. This year's March 18 deadline requiring the 32.9 and 32 percent, respectively. survey/certification of the intermediate care fa- An age differential became evident in the diag- cilities has highlighted the importance of address- nostic profile. Two out of 3 of those under 65 had ing the needs for controlled health and safety neurological diseases; 1 in 4, mental retardation; supervision of shelter and residential facilities. and 1 in 5 had a neurosis or psychosis. For 2 out of The Department is exploring the need to under- 3 patients 65 and over, the primary diagnoses take a survey of ICFs. were cardiovascular and cerebrovascular disease, senility, and accidents. Health Care Needs of Patients and Residents In ascertaining the dental health status of 210,- The high degree of dependency of patients on 411 patients, it was found that only 8.1 percent the nursing staff for activities of daily living had no missing teeth. Edentulousness with den- raises important questions for consideration. It tures accounted for 46.8 percent of the patients was found, for example, that 93.9 percent (263,- studied. Seven percent had some teeth missing, 551) required assistance with bathing. About 72 but a restoration compensated for the loss. The percent (202,000) required the services of another remaining 38.1 percent of the patients required person when dressing. Those who required as- teeth replaced, including full dentures, but had sistance in order to eat amounted to 50.1 percent. none. 10 11 Nutritional Needs Physician Services nursing facilities needed specialized rehabilitative made to determine the body of knowledge and The nutritional requirements of the aged are A determination of physician involvement as services that they were not receiving, e.g., 47.9 per- preparation needed by administrators of nursing the same as for other adults, although they need cent needed physical therapy, 35 percent needed homes. There are implications that State nursing measured by a review of the patient's total program more proteins and fewer carbohydrates. Also, the of care during a visit of at least every 30 days was occupational therapy, and 13 percent needed home licensure programs are licensing individuals fact that almost half were edentulous and had speech therapy. State surveyors need to become who are ineffective administrators. It is recom- most difficult to assess. The records for 4 out of 5 dentures and over a third required teeth to be re- more cognizant of the need for these services and mended that a review of nursing home administra- patients did show a physician's signature at least placed but had no dentures, indicates that food health personnel, particularly physicians and tor licensure procedures be undertaken to deter- every 30 days in 4 months prior to the survey. The preparation should be selected from basic food nurses need to be acutely aware of the importance mine what statutory or regulatory changes are proportion was higher, i.e., 9 out of 10, for those groups due to possible chewing difficulty. All too of ordering and seeing that they are provided. An needed to assure that only fully qualified individ- in the facility less than 4 months. About 9 out of often the edentulous patient is given gruel instead underlying issue is the slow and inadequate reim- uals are licensed. 10 patients are seen by their physician during a of a nutritionally balanced diet. bursement of rehabilitative services while in Evaluation of the fiscal management aspect of visit to the institution, and in 1 in 5 cases, the phys- About 4 of 10 patient care plans showed perti- others abuse of the program was apparent. the survey was directed at finding data to base ician sees the patient, but does not review the care national estimates of the cost of care in a skilled nent information about diet and dietetic problems. plan. In 3 to 4 percent of patients studied, the Menus were planned in writing for 89.3 percent of nursing facility SO that such data could be related physician reviews the care plan, but does not see Other Health Professional Involvement to a cost-of-care index. The lack of uniform cost the patients in the sample. There were 51,666 pa- the patient. tients who refused more than half of the meal Reference is made frequently to the high turn- accounting procedures presented the major diffi- Survey physicians reported patients' records as over of health personnel, particularly RNs, LPNs, served them. Only 27 percent (1,530) were offered culty in obtaining valid and reliable fiscal data. "incomplete", "mixedup," "not signed". This raises and aides in nursing homes. Yet what provision is appropriate substitutes. Approximately 1 out of Under Public Law 92-603, section 249 such proce- a question about the validity of using a record re- made for retirement plans, fringe benefits compa- 5 facilities had a more than 14-hour span between dures will be mandated by July 1976. It is recom- view as a source of information on nursing home rable to hospitals, and opportunities for inservice mended that research be undertaken to determine a substantial evening meal and breakfast. There patients. The over-reliance on the recording of pri- and continuing education The need for technical the relationship of the costs of nursing care to the was no documented evidence in 28 percent of the mary and secondary diagnoses often did not reflect facilities that bedtime nourishments were routinely assistance for all levels of personnel is paramount, services provided and thus identify the differences the reason for continued care. Attending phys- offered to patients to the extent medically possible. particularly training tools such as self-instruc- between SNF care and ICF care. Further, cost icians under-reported many impairments such tional multi-media training modules. hypotheses need to be tested concerning the type as loss of sight, hearing, amputations, etc., as of control and ownership of nursing homes, the Pharmaceutical Services well as senility or chronic brain syndrome. An im- Administrative and Fiscal Management size and the major source of cost reimbursement. Survey pharmacists found that most skilled portant finding was that one-third of the diagnoses recorded subsequent to admission may be directly In evaluating the administrative management nursing facilities are well on their way toward linked to the quality of care provided in the nurs- of skilled nursing facilities the survey team looked Health and Safety of the Environment achieving the capacity to render pharmaceutical services in accordance with accepted professional ing home, e.g. decubitus ulcers, genito-urinary and to see how well the management function was Specifically in this area surveyors looked to see respiratory infections, and fractures. Laboratory being performed in relation to the governing how well SNFs met the requirements of the 1967 practices. Every effort should be made to incorpo- services were inadequately used by physicians. body, the nursing home administrator, personnel Life Safety Code published by the National Fire rate a drug ordering system in the facility whereby the pharmacist works directly from a physician's Over-medication may be attributed to the phys- management, and outside resources. Protection Association and a statutory require- order form. Further, it is important that the at- ician not discontinuing orders no longer needed. It was found that the governing body frequent- ment of Medicare and Medicaid regulations. Each An important implication of the findings is that ly does not discharge its obligations in an effec- facility was evaluated as a whole in addition to tending physician countersign all verbal orders quality assessment by physicians requires careful tive manner. Policies, usually in policy manuals, reviewing each standard, thus the design features within a maximum of 48 hours. Research is also examination of the patients, including laboratory were often not implemented. Patient care policies of a facility were taken into account. It was found needed that would objectively identify the nature, tests and should not be limited to record review. were found to lack the input from health care that few facilities met all Life Safety Code require- extent, and frequency of clinically significant drug professionals other than physicians and nurses. therapy problems in long-term care facilities. Survey physicians found that some long-stay ments, that is, 6.1 percent. Sixty-six percent had There is a need to promote the development of patients no longer were in need of skilled nursing There was a lack of coordination between person- 1-9 requirements that were not met. Most im- care. This should have been identified by periodic nel management practices and personnel re- portant, many of these requirements could be met pharmaceutical service committees in skilled nurs- ing facilities. The issue of appropriate reimburse- medical review. There is a dire need for greater sources. A critical finding was the lack of oppor- with little or no additional expense, e.g., illumina- physician involvement and for assessment tools tunities for career development and continuing tion of exit signs. One-fourth of the facilities were ment of the pharmacist needs to be studied. that confirm that services needed are provided. education. Outside resources were often not uti- of fire resistive construction and one-fourth of pro- This is such an important complex area that the lized and the findings and recommendations of tected wood frame construction. The remaining Office of Nursing Home Affairs is undertaking an consultants not followed. Rehabilitative Services facilities were primarily of protected noncombusti- indepth analysis of drugs ordered for patients The fact that governing bodies of a large number ble construction, protected ordinary construction, classified as cathartics, analgesics, and antipyre- These services included physical therapy, oc- of SNFs do not carry out their duties and responsi- or ordinary construction. tics, and tranquilizers. This separate analysis will cupational therapy, and speech therapy. The sur- bilities effectively inhibits the delivery of high State surveyors need to become qualified in fire be reported in a later monograph. vey findings showed that many patients in skilled quality of care. It is recommended that a study be safety regulations to make valid judgments par- 12 13 ticularly with respect to recommending waivers. social work, occupational therapy, and therapeu- and should be redesigned to assess patient care in 3. A complete analysis of the entire fiscal ap- Nursing home administrators also need this tic recreation leadership to monitor discharge long-term care facilities. There must be a shift proach of reimbursement of facilities for services information. planning, transfer arrangements, develop pro- from the facility's capability to provide services provided including uniform cost accounting pro- In addition, regional validation surveys need to grams in facilities, to identify problems, and de- to the patients and residents to assessing the serv- cedures, rate setting, provider/ownership arrange- be increased to assure that State fire authorities are velop therapeutic problems. The Department is ices actually being provided to them. ments, rentals, and so forth. Well-conceived accurately assessing compliance with the Life exploring the need to revise Federal regulations to The survey findings document that paper com- experiments by States need to be encouraged. Safety Code. emphasize implementation of policies and sound pliance alone provides insufficient evidence to show Exploration is also needed of reimbursement programs, and provide staff for technical assist- that quality care is being provided to patients in approaches based on provider's ability to maintain ance. a safe environment. A high percent of skilled patients and residents mobile and behaviorally Social Services The necessity for further research concerning nursing homes showed that the governing bodies motivated. The Department has several efforts un- In assessing the importance of psychosocial serv- psychosocial treatment methodologies, such as of those institutions did not adopt their own pol- derway which focus on these problems. ices to assist in maintaining patient physical, social, reality-orientation techniques is evidenced by the icies, rules, and regulations nor did they imple- 4. Alternatives to institutional care such as and mental health, it was found that SNF patients, findings. ment them. Recommendations of utilization re- home health care and day care must be given the as a whole, represent patients, whose needs tax view committees were not acted upon by one out of highest priority. Steps need to be taken immedi- facilities for the highest level of staff skill and five facilities. Further, recommendations not acted ately to explore ways in which such alternatives Training understanding. upon by governing bodies of facilities included can be utilized and such services increased. The Many of these patients suffer from complex Survey findings identified and reinforced the those of pharmaceutical committees (42 percent), Department is supporting several demonstration physical and emotional problems. The factor of need for continuing and accelerated training ac- patient care policies (27 percent), and infection experiments under section 222 (Public Law 92- longevity combined with diminution of actual tivities for all disciplines and levels of provider control (44 percent). 603) to determine alternative approaches to in- physical capabilities is often a source of deep frus- personnel, both on a single-discipline and on a It is difficult to assess the quality of medical care stitutional care and costs of services provided un- tration and patient embarrassment. multi-discipline basis in order to meet the needs that patients are receiving on the basis of record der different combinations of home health care, Findings indicate that in a number of facilities, of the elderly. The implicit scope of need was review alone. The survey documents this finding. day care, and intermediate care. efforts were made to provide daily activity at each found to require the concerted efforts of the Fed- For example, a patient may have a diagnosis, a The milestone legislation Public Law 93-641, patient's appropriate level of functioning irre- eral Government, States, professional, and pro- physician visit at least every 30 days, a monthly "National Health Planning and Resources spective of physical condition. However, in the vider organizations, health educators, and con- review of his care and still show evidences of poor Development Act of 1974," is being studied very greater number of facilities, there was very lim- sumers. quality medical care. Whether this is due to an erroneous diagnosis or an overlooked problem, or carefully by the Department particularly with re- ited understanding of the importance of psycho- Each of the study teams in the eight disciplines ference to alternatives to institutional care. social services. The goal of enriching the daily en- concerned with health care delivery noted an ab- signing of patients' records 6 months in advance vironment of residents was frequently cited in the sence of orientation of personnel in rehabilitative warrants further study. The survey report provides documentation to policies but rarely implemented. Recording of the concepts and psychosocial needs of elderly pa- The Office of Nursing Home Affairs (ONHA) show that deterioration of patients' conditions can patient's social and emotional status, interests, tients in the facilities they studied. An additional with the Bureau of Quality Assurance of the be linked directly to institutionalization and pro- and adjustments was either incomplete, or if concern of all disciplines included that of the Health Services Administration, Social Security longed bed rest. This was true for 2 out of 5 documented, was rarely readily available for psychosocial impact on the patient resulting from Administration, and Social and Rehabilitation patients under 65 years of age and for 1 out of 3 staff use. translocation from home or hospital and the sub- Service is undertaking a complete review of the patients over 65. Further, one-third of the diag- Data indicate that most of the facilities sur- sequent institutionalization in a long-term care total survey/certification process. The Depart- noses recorded subsequent to admission can be veyed were in the process of developing required facility. The need for increased personnel capabil- ment of Health, Education, and Welfare, region linked directly to the quality of care provided in patient care plans. However, achievement of a ities for effectively dealing with resultant patient IV, is now training State surveyors and nursing the nursing home. Physical and emotional regular review of patient status, evaluation of behaviors was also evident. the kinds of care being given, and documentation Implications of the findings include the need home providers to use a patient assessment ap- rehabilitation or maintaining patients at a given for research and the subsequent identification of proach both as a management tool and as an eval- level is stated as a goal in policies of nursing homes by way of progress notes in the patient record was in an initial stage in most facilities. Relative- multiple sources of public and private funding in ulation tool. The Department is exploring ways in but seldom achieved. ly few facilities had the trained rehabilitative or order to spread the financial burden of training which a patient assessment approach can be used 5. Training of health personnel at all levels social services staff with skills needed to achieve in the survey/certification process. must be intensified and continued on a national equitably. Combined nationwide resources are re- these goals for the total patient population. quired from all concerned in order to respond to 2. Nationwide training, credentialing, certifica- basis. Physicians, nurses, and other health per- As the importance of the psychosocial dimen- the multitude of continuing provider training tion, and licensure of all State surveyors must be sonnel need to be attracted to long-term care sions of patient care are recognized, the corres- achieved as rapidly as possible. A valid and reli- facilities. Training, career mobility, and other needs that have been identified. ponding level and quality of such care in SNFs able method of survey assessment and quality con- fringe benefits need to be considered. States and must be raised. The social and emotional needs of trol, as an integral part of the survey/certification providers must assume the major responsibilities NEEDED ACTION the patient must receive equal attention with that process depends on the judgments of the trained for these efforts. given to physical and medical aspects. 1. A total review of the survey/certification surveyors. The Bureau of Quality Assurance In summary, the findings of the Department's State and local agencies need to identify ways process. Present survey items reflect the regula- working with the Office of Nursing Home Affairs Long-Term Care Survey have provided a baseline in which their personnel can receive the necessary tions which, in turn, are based on a hospital model is addressing these problems. for a program for action through a working part- 15 14 nership of the surveyors, the providers, consum- plementation of a national strategy for long-term ers, and associations working together with the care for older Americans, the mentally retarded, CHAPTER 4 Federal and State governments. Thus this re- and developmentally disabled who require quality port provides a basis for the development and im- care in a safe environment. Characteristics of Facilities and Patients The central focus of the national survey of to provide but who do require care above the level skilled nursing facilities was the patient. It is of room and board. recognized that the long-term care patients differs The distribution of homes participating in Medi- from patients in acute care settings in terms of care and Medicaid programs follows. ICFs were their physical, functional, and psychosocial con- not included in the survey. ditions and needs. To acquire a thorough knowl- edge of the requirements for upgrading care in Skilled nursing facilities 7, 526 long-term facilities basic information on the Medicare only (301) characteristics of the patients served was essen- Medicaid only (3,280) tial. A profile of patients could provide an under- Both Medicare and Medicaid (3,945) standing of the factors affecting the needs and Intermediate care facilities 9,000 demands for care. It could serve as a basis for decisions on ways to effect change and improve- Total 16,526 ments in the delivery of patient care services and a continuing meaningful Federal role in long-term Facilities in the Study care. The sample survey of skilled nursing facilities resulted in a national sample for study purposes Number of Facilities of 6,591 facilities participating in the Medicare National estimates, as of July 1974, of the num- and Medicaid programs, about 87.6 percent of all ber of nursing homes, defined as facilities which participating facilities. By bed size, the sample provide some level of nursing care, participating homes comprised close to 20 percent with less than in the Medicare (Title XVIII) and Medicaid 50 beds and approximately 40 percent of homes in (Title XIX) programs was 16,526 (1). About 7,526 each stratum 50-99 beds and 100 beds or more as homes or 45 percent were certified as skilled shown in table 2. nursing facilities (SNFs) for patients who re- The stratification of the sample homes by type quire skilled nursing and rehabilitation services on of control or ownership is shown in table 3. As a daily basis to help them achieve their optimal noted, close to 73 percent of SNFs in the survey level of functioning. Among the 7,526 SNFs, 3,945 are proprietary homes and 27 percent are under or 52 percent had multiple certification as Medi- voluntary nonprofit, government, and religious care and Medicaid providers. Of 3,581 SNFs cer- auspices. This stratification reflects the national tified as single providers, 90 percent were Med- picture of ownership of nursing homes when all icaid facilities only. type of nonprofit homes are grouped together, More than half of all participating homes, about In the 1973-74 sample survey of nursing homes of 9,000 or 54 percent are intermediate care facilities the National Center for Health Statistics, provi- (ICFs) participating in the Medicaid program sional data revealed that 73 percent of nursing They provide health related care and services to homes in the Nation were operated under proprie- individuals who do not require the degree of care tary auspices and 27 percent under nonprofit aus- 16 and treatment that a hospital or SNF is designed pices (2). The sample size probably does not per- 17 Table 2.-Number and percent of skilled nursing facilities in the national and Medicaid programs, termination of program Table 4.-Number and percent distribution of patients in skilled nursing facilities Table 6.-Number and percent of male patients by race by age sample survey by bed size benefits, disallowance of reimbursement claims, as Male patients Bed size Percent well as, resident turnover or admissions and dis- Race(s) Age group(s) Number Percent Number Number Percent charges preclude the ready availability of mutu- ally exclusive and definitive data. 283,915 100.0 All races Total 6,591 100.0 Total 76,845 100.0 In July 1974 there were approximately 30 mil- 4,838 1.7 White Under 20 66,691 86.8 Less than 50 beds 1,239 18.8 lion beneficiaries enrolled in the Medicare and Med- 20 64 58,048 20.4 Negro/black 7,417 9.6 50 to 99 beds 2,675 40.6 15,139 5.3 Spanish American 100 beds or over 65 to 69 1,899 2.5 2,677 40.6 icaid programs who qualified as potential patients 28,384 10.0 Asian American 120 .2 70 to 74 35,954 12.7 Other 718 .9 in the 7,526 participating skilled nursing facilities. 75 to 79 80 to 84 52,984 18.7 The national sample of Medicare and Medicaid 56,769 20.0 85 to 89 90 and over 31,799 11.2 beneficiaries surveyed in the 6,591 facilities re- Table 3.-Number and percent of skilled nursing facilities in the national ported in this survey resulted in a population of Table 7.-Number and percent of female patients by race sample survey by type of control 283,914 patients. Information on the demographic Type of control Number Percent and economic characteristics of these patients and Sex Female patients their educational and employment experience is Race(s) Number Percent Total 6,591 100.0 presented below. Women outnumbered men in the skilled nursing facilities by more than 2 to 1. Only 27.1 percent of All races 207,067 100.0 Proprietary 4,803 72.9 Voluntary nonprofit 711 10.8 the nursing home patients were male, compared White 190,136 91.8 Government 465 7.0 DEMOGRAPHIC CHARACTERISTICS with 72.9 percent female. The predominance of the Negro/black 12,535 6.1 Religious 612 9.3 female patient is clearly shown within each racial Spanish American 2,520 1.2 The most outstanding demographic characteris- Asian American 820 .4 classification as well. (See table 5.) Other 1,056 .5 tics of the patients surveyed in the 6,591 skilled nursing facilities described a survey population mit valid estimates of those homes classified as which in general is not unlike that of nursing home Race nonprofit because of their small number in the residents as revealed in previous studies (4) They Slightly less than 10 percent of the patients in- sample. As a matter of interest, it appears from present the classic profile of nursing home patients cluded in the SNF survey represented minority the white population (5). If the racial distribu- the crude data that proprietary owners may tend who are very aged, predominately female, unmar- tion of SNF patients is related to their distribu- groups. Included were the black, Spanish Ameri- can, Asian American, and other racial groups. The tion in the total population, there is a disparity to have fewer small homes than nonprofit owners. ried, and almost exclusively white. in the utilization rates between the white and non- The data suggest that about one-third of volun- largest population of the nonwhite patients were white races. From a cursory look at the data it tary nonprofit, government and religious homes in of the black race, 7 percent. Spanish Americans Age appears that the proportions are 0.14 and 0.10 the survey had 50 beds or less while one-sixth of comprised 1.6 percent and Asian Americans 0.3 percent respectively (6). This does not take into proprietary homes were under 50 beds. Today, the primary focus of the skilled nursing percent. The distribution of male and female pa- account differences in morbidity, mortality and facility is still the care of the elderly, although as tients by race is shown in tables 6 and 7. longevity of the two groups. These factors have Number of Patients a long-term care facility the SNF is a setting for Previous studies of nursing home residents have not been compared for this report. the care of individuals with a wide array of chronic tended to show a low utilization rate by other than It has also been noted that the nonwhite popula- In the 1973-74 National Center for Health Sta- diseases and disabling conditions irrespective of tion receive more health-related care outside the tistics survey of nursing homes, there were 1,098,- age. It is known that the population with develop- institution or in the home than the white (7). This 500 residents in the Nation's 16,100 homes (3). mental disabilities in nursing homes includes the Table 5.-Number and percent of patients by sex and race has led to the postulation by some that the in- Data available at the time of survey indicate that mentally retarded, persons afflicted with congenital ability to pay for care and the availability of care 29 percent of all nursing home patients receive heart disease, chronic renal disease, multiple scle- Both sexes Male total Female total at home or elsewhere may be factors influencing total skilled nursing care financed by Medicaid and 4 rosis, and other related conditions of relatively Race(s) Number Percent Number Percent Number Percent the inequality in the utilization of nursing homes percent receive such care financed by Medicare. younger patients. by minorities and their lower proportion in com- An estimate on this basis would yield a patient Approximately 78 percent of all patients in All races 283,912 100.0 76,845 27.1 207,067 73.0 parison to their numbers in the skilled nursing population of 351,520 beneficiaries in skilled nurs- SNF's were 65 years of age and over; they totaled White facilities. 256,827 90.5 66,691 23.5 190,136 67.0 ing facilities. 221,029. Almost 50 percent were 80 years of age Negro/black 19,952 7.0 7,417 2.6 12,535 4.4 Spanish American It is difficult to estimate the number of Medicare 4,419 1.6 1,899 .7 2,520 .9 or older. Patients in the eighth decade of life were Asian American 940 .3 120 .0 820 .3 Marital Status and Medicaid beneficiaries who are patients in Other the largest proportion of all ages. An additional 1,774 .6 718 .3 1,056 .4 skilled nursing facilities. The reporting system The marital status of patients clearly depicts 11 percent were 90 years of age and over. For all and patterns in certification and termination of patients under age 65, the proportion was 22 per- 1 Uniform procedures were used in computations; there may be a minor difference the higher survival rate for women in our society. skilled nursing beds and facilities in the Medicare together. between the sum total figure and the total obtained when the subtotals are added Less than one out of every eight patients was cent and the total number 62,886. (See table 4.) 1 18 19 married at the time of survey. The greatest number skilled and unskilled services. As shown in table Table 11.-Current employment status of patients in skilled nursing facilities Table 13.-Number and percent of male patients by family income did not have spouses. Most individuals (60.6 per- cent) were widowed. A few persons had termi- 10, almost one-third of all patients were employed as farmers, skilled service or clerical workers with Patients By male sex Employment status Percent Family income totals nated their marriages through separation or number Number Percent an additional one-fifth employed as unskilled la- divorce. A sizable number (18.7 percent) of in- borers. Homemakers accounted for slightly more 283,916 100.0 Total All incomes 78,186 100.0 dividuals had never married (see table 8) and of than one-fourth of all occupations. Nearly one- 183,190 64.5 these the higher proportion were also women. seventh of patients had never been employed. Retired $15,000 or more 1,437 1.8 Never employed 87,292 30.8 $10,000 to $14,999 254 .3 11,413 4.0 Currently unemployed $7,000 to $9,999 522 .7 Table 8.-Number and percent of patients by marital status Currently employed 1,668 .6 Table year of schooling completed by patients in skilled nursing facilities $5,000 to $6,999 2,009 2.6 353 .1 Sick leave $3,000 to $4,999 6,141 7.8 Less than $3,000 46,417 59.4 Both sexes total Male total 1 Female total Patients No income 21,406 27.4 Marital status Years of schooling completed Number Percent Number Percent Number Percent Number Percent Total all groups 283,914 27.1 207,024 72.9 Total The characteristically associated levels of edu- Table 14.-Number and percent of female patients by family income 100.0 76,890 283,915 100.0 cational attainment, employment, and family in- By female sex Married 37,754 13.3 18,184 6.4 19,570 6.9 Less than 8 Widowed 84,559 171,812 60.6 come is not wholly applicable to SNF patients, be- Family income totals 26,007 9.2 51.4 8 29.9 Number Percent 145,804 Separated 62,781 5,567 2.0 2,200 .8 3,367 1 or more years high school 22.1 1.2 37,882 cause of their age; retired, unemployed, or never Divorced 15,520 5.4 High school diploma 13.3 6,602 2.3 8,918 3.1 36,488 employed status; and the various factors influ- All incomes 205,731 100.0 Single 53,261 18.7 8.4 10.3 High school (trade) diploma 12.8 23,896 29,365 8,173 One or more college 2.9 10,359 3.6 encing their family and economic situations which $15,000 or more 588 .3 Baccalaureate degree 11,257 were not studied. However, it appears that patient $10,000 to $14,999 878 .4 Advanced college degree 4.0 1 Uniform procedures were used in computations; there may be a minor difference 3,499 $7,000 to $9,999 1,232 .6 together. between the sum total figure and the total obtained when the subtotals are added No schooling 1.2 28,917 and family financial resources are very limited. $5,000 to $6,999 2,953 1.4 10.2 As presented in table 12, over 68 percent of all $3,000 to $4,999 8,966 4.4 Less than $3,000 148,532 72.2 family income was less than $3,000 a year. An No income 42,582 20.7 EDUCATIONAL AND ECONOMIC CHARACTERISTICS Table 10.-Usual occupation of patients in skilled nursing facilities additional 22 percent of families had no income. This indicates that 90 percent were below poverty References The education and employment experiences of Patients level. Occupation 1. U.S. Department of Health, Education and Welfare, the beneficiary population of skilled nursing fa- Public Health Service, Office of Nursing Home Af- cilities participating in the Medicare and Medi- Number Percent fairs. Chart Booklet 1974 Regulations for Skilled caid programs as well as their level of income pro- Table 12.-Number and percent of patients by sex and family income Nursing Facilities and Intermediate Care Facilities. All vides insight into the sociological factors affect- 283,915 100.0 November 1974, p. 2. ing the utilization and the role of these facilities Clerical, sales, craftsmen, foremen, etc. 91,204 2. U.S. Department of Health, Education, and Welfare, 32.0 Housewives Both sexes Male sex Female sex 78,110 27.5 Public Health Service, National Center for Health within the health care system. Unskilled laborers Family income totals 54,381 19.2 Number Percent Statistics. "1973-74 Nursing Home Survey," Monthly Never employed 37,931 Number Percent Number Percent 13.4 Professional, technical, managerial Vital Statistics Report, Vol. 23, No. 6, Supplement. 21,493 7.6 Educational Attainment Members of Armed Forces 796 .3 All incomes 283,917 100.0 78,186 27.6 205,731 72.4 September 5, 1974, p. 2. 3. Ibid., p. 2. Data on the educational attainment of patients 4. National Center for Health Statistics. Measures of Very few patients in skilled nursing homes were $15,000 or more 2,025 .7 1,437 .5 588 .2 may well reflect their age, the social structure at $10,000 to $14,999 1,132 4 254 .1 878 .3 Chronic Illness Among Residents of Nursing and in the labor force. While close to 70 percent were $7,000 to $9,999 1,754 6 522 .2 1,232 .4 Personal Care Homes. June-August 1969, Vital and the time of their youth, the values placed on edu- participants at some time, 64 percent were re- $5,000 to $6,999 4,962 1.7 2,009 .7 2,953 1.0 Health Statistics, U.S. Series 12, No. 24 (HRA) cation, and their educational opportunities. About $3,000 to $4,999 15,107 5.4 6,141 2.2 8,966 3.2 74-1709 (Washington: Government Printing Office, 30 percent of all patients had less than 8 years of tired. The fact that over 95 percent of patients Less than $3,000 194,949 68.7 46,417 16.4 148,532 52.3 No income 63,988 22.5 21,406 7.5 42,582 15.0 May 1974), pp. 5-8. schooling. An additional 22.1 percent had com- were not employed and were not seeking employ- 5. Ibid., pp. 6-7. ment is shown in table 11. pleted 8 years. Less than 9 percent of all patients 6. U.S. Department of Commerce, Bureau of the Census. Statistical Abstract of the United States 1974. 95th had ever attended college. (See table 9.) Annual Edition. (Washington, D.C.: U.S. Govern- Family Income ment Printing Office, 1974), p. 26. It is not surprising that proportionately males Occupation 7. National Center for Health Statistics: Home Care Information on the family income of patients tended to have slightly higher levels of family in- for Persons 55 Years and Over: United States, July The educational levels of patients are in turn re- was also sought. Income is the sum of the dollar come than females. This is particularly so for in- 1966-June 1968. Vital and Health Statistics, Series 10, flected in their occupational patterns. Few pro- amounts of money received by all members of the come in the highest bracket, $15,000 and over. No. 73. DHEW Pub. No. (HSM) 72-1062. Washington, fessional workers are represented among skilled family annually as wages or salary, net self- However, distribution of income at all levels for D.C.: U.S. Government Printing Office, July 1972. nursing home patients. Their usual occupations employment income, or other income from pen- both sexes was similar in that the majority had 8. U.S. Department of Health, Education, and Welfare, Health Resources Administration. Patient Classifica- (8), defined as the occupation in which the pa- sions, investments, public welfare, or assistance as less than $3,000 family income with a substantial tion for Long-Term Care: Users Manual. DHEW Pub. tient is engaged or was engaged for the major part defined for the 1970 census. Family refers to two number receiving no income at all. (See tables 13 No. (HRA) 74-3107. (Washington, D.C.: U.S. Gov- of his employment career, were in skilled, semi- or more people related by blood, marriage, or and 14.) ernment Printing Office, December 1973), p. 30. adoption, living together in the same household. 20 21 588-459 3 CHAPTER 5 Table 16.-Dressing ability of patients Bathing About 93.9 percent of all patients or 263,551 re- Patients Dressing ability Number Percent quired assistance, either partial (60.2 percent) or complete assistance (32.7 percent) with their bath. Total 283,913 100.0 The latter group of 92,702 patients did not partici- Health Status pate to any extent as shown in table 15. Dresses aided by person. 125,605 44.2 Dresses aided by person and device 4,760 1.7 Is dressed 72,206 25.4 Dresses without help 46,044 16.2 Dresses with aid of device 1,034 4 Is not dressed 34,264 12.1 Table 15.-Bathing ability of patients The Nation's skilled nursing facility (SNF) nursing home staff a picture of the functional population of all ages has a variety of pathophys- status of the patient that enables them to plan a Patients iologic conditions and problems commonly de- Bathing ability realistic program relative to the patient's needs Number Percent scribed as accidental or developmental disabil- for care. Table 17.-Eating ability of patients ities, chronic illnesses, and diseases of the aging. 283,912 100.0 The easily recognized components of nursing Total These conditions are usually associated with some care in a skilled nursing facility are concerned with 43.6 Patients 123,815 Bathes aided by person 47,034 16.6 Eating ability type of extent of impairment in the biological, be- Bathes aided by person and device Number Percent the bathing, dressing, feeding, and toileting of 92,702 32.7 havioral, and physiological capacities and per- Is bathed patients. They include assisting patients with 18,871 6.6 Bathes without help Bathes self with aid of device 1,490 .5 Total 283,913 100.0 formance of individuals that are interrelated and walking and transferring to wheelchairs or to Feeds self aided by person. 93,267 32.8 interact with social and psychological changes in- carry out prescribed special therapies. The admin- Eats aided by person and device 3,006 1.1 cluding changes in mental health. For the pre- Is spoon fed. 46,160 16.2 istration of drugs, care of catheters, bladder irriga- 2,533 is 9 dominantly aged population, there are varying Is fed parenterally tions and dressings of wounds are nursing func- degrees of deterioration in all capacities that are Dressing Feeds self without help 133,377 47.0 Feeds self aided by device 3,635 1.3 tions. The responsibility of the nursing service to Unknown 1,935 .7 cumulative. Each patient's condition was assessed deal with pain and comfort, provide emotional As measured in this survey, dressing is the com- as part of the survey to determine his/her needs and psychological support, identify adverse reac- plex behavior of putting on, fastening, and taking for care and the potential demand for services tions to medications and treatments or altered pa- off all items of clothing, braces, and artificial limbs commensurate with these needs. tient status and patterns of behavior are less that are worn daily by the patient. Getting and re- placing these items from closets and drawers is con- Toileting obvious. Many other functions and activities that ACTIVITIES OF DAILY LIVING contribute to quality care could be described. sidered part of dressing. Approximately 72 per- Toileting is the act of getting to and from the In the absence of other in-house health profes- cent of patients or more than 202,000 required the toilet room for bowel and bladder functions, trans- A readily available and objective method to de- services of another individual when dressing. sionals, the management, provision and continuity ferring on and off the toilet, cleansing self after termine the patient's requirements for basic care About 17 percent dressed themselves unaided by elimination and, arranging clothes. Slightly more and dependency on the nursing home staff is to of total care in skilled nursing facilities becomes primarily the responsibility of the nursing service. another. The remaining patients, about 12 percent, than two-thirds (68 percent) of all patients, a assess the varying degrees of ability he/she has in The components of care may be assessed, directed, were not dressed. These relationships are shown in total of 193,137 needed assistance with their toi- coping with the activities of daily living (ADL). and supervised by professionals other than nurses. table 16. leting. The toilet room was not used by 82,968 Evaluation of the patient's usual performance in bathing, dressing, eating, toileting, and mobility, Their execution is most often delegated to the nurs- patients (29.2 percent). (See table 18.) as well as the patient's bladder and bowel func- ing service, and care is carried out by the least Eating The four measures of self-function in patient's tion; orientation as to time, place, and persons; prepared members of the health team, the aides. A activities of daily living, bathing, dressing, eat- Eating concerns the process of getting food communication of needs; and behavior are included heavy load of responsibility for patient care co- from a plate or receptacle into the mouth without in this report. These activities serve as measures of ordination and management is borne by the nurs- regard to social niceties. The process requires co- ing service administrator. Table 18.-Toileting ability of patients the patient's biological and psychosocial function- ordination, tactile sense, and manipulative skill ing in terms of his/her capacity to function alone The varied and multiple functions and responsi- in handling utensils. Patients were almost evenly Patients or require assistance of another person, mechani- bilities assumed and carried out by the nursing divided between those who required assistance of Toileting ability Number Percent cal aids or devices. service in SNFs is reflected in the reports on each some kind in order to eat (50.1 percent) and those Viewed in their totality, these activities give the who were able to eat unaided (48.3 percent). Total 283,915 100.0 of the other services. The dimensions of nursing care will be described in a separate monograph. A About 2,500 patient were fed parenterally (0.9 73,061 25.7 Uses toilet without help 1 Katz, S., and others, "Studies of Illness in the Aged, Uses toilet aided by device 17,717 6.3 The Index of ADL: A Standardized Measure of Biological few aspects are highlighted in this report since percent) and the eating ability of the remaining Uses toilet aided by person. 73,155 25.8 and Psychosocial Function". Journal of American Medical they are well defined areas of nursing responsi- few was unknown (0.7 percent) as shown in table Uses toilet aided by person and device 37,014 13.0 82,968 29.2 Does not use toilet room Association. 185 914, 1963. bility. 17. 22 23 ing, and toileting reveals that at least half of all ble 19). The remaining patients, however, had dependent in both functions. When patients had personality characteristics. In appropriate behav- patients are dependent upon the skilled nursing bladder control difficulties. The majority (54.7 surgical openings of devices, they most often did ior on this basis is described as passive, disruptive, home staff for assistance in carrying out one or percent) were incontinent of urine at least occa- not care for themselves. This fact raises the ques- and other acts detrimental to life, comfort and more activity. Patients, as a whole, were least sionally. About 5.7 percent of patients had either tion of patients' potential for rehabilitation, an- property. Patient behavior was assessed from staff able to function independently and required as- an indwelling catheter, an external device or an other responsibility of the nursing home staff. reports, recordings, and observation of patients' sistance in bathing followed by dressing, toileting, ostomy to compensate for their biological bladder actions of this nature. and eating. A small proportion of patients were dysfunction. Orientation and Behavior For 58.4 percent of patients behavior was suit- self-functioning by virtue of the use of special About half of all patients had difficulty with able to the environment although 41.1 percent of aids. The performance of bathing, dressing, eat- bowel sphincter control at least occasionally. Less The effects of developmental disabilities, of patients exhibited behavioral problems. Patients ing, and toileting require complex organized than 1 percent had had surgical intervention to chronic illness, and aging on mental functions are manifesting inappropriate behavior for the most neurological and locomotor responses. Dependence correct previous pathological conditions (table complex, difficult to measure, and have wide vari- part equally divided between those who were pas- of patients in more than one activity or a combi- 20). ation among individuals. The awareness of an in- sive, those disruptive and those with other detri- nation of activities is usual and suggested by the The status of patients' bladder and bowel func- dividual within his environment can range from mental behavior as shown in table 22. data. These relationships will be explored and tions poses another area of considerable depend- oriented to disoriented. Oriented means the pa- It appears from the profile of the orientation described in a future report. ence on the nursing home staff for assistance and tient is aware of who he is, where he is and what and behavior patterns of patients in the skilled care. More patients had full control of bowel func- time, day, month, or year it is. Disoriented means nursing facilities that a sizeable proportion pre- tion than bladder. Half may be dependent at some the patient is unaware of time, place, and his iden- sent major management problems both in terms Mobility time for care in one functional area. The data in- tity. Disorientation may be in one of more spheres of providing a safe environment and in rendering The mobility status of patients involving walk- dicate that at least 10 percent of patients may be as time only or time and place and the patient may care. The inappropriate behavior and disorienta- have alternating periods of awareness-unaware- ing, wheeling, stair climbing, or functional ability tion which ranged from 41.1 to 54.2 percent of pa- ness or intermittent disorientation. As a practical to move about physically has not been analyzed tients requires nursing expertise of the highest matter clinical intuition and impressions are tradi- for this report. The number of chairfast and bed- Table 19.-Bladder function of patients order. What has been termed nursing psychiatry fast patients and the transferring of patients be- tionally used as a basis of screening for mental is believed by some to probably constitute the Patients functions and impairment. Answers were sought tween the bed, chair, and wheelchair is being ex- most important vehicle of patient management in Bladder function Number Percent to simple questions about orientation of the amined. It is interesting to note that 13.2 percent care of the long-term care patient. Bathing, dress- skilled nursing facility patient for time, place, and of patients or 37,437 were fully ambulatory and ing, and feeding of the disoriented patient can Total 283,914 100.0 person spheres. able to leave the facility and walk outdoors at challenge all the conventional techniques and skill No problem 112,492 39.6 The answers to these simple questions indicated known to nurses. It may be just as difficult to elicit will. The reasons for institutionalization of these Incontinent of urine 155,392 54.7 that over half of all patients had some degree a response and stimulate participation in care patients is immediately questioned. While alter- External device 912 .3 of difficulty in their awareness of the existing situ- from the passive patient so that he will utilize his natives to skilled nursing home care are suggested, ation with reference to time, place and identity of (a) Self-care full potential for carrying out his activities of they need to be ruled out by analysis of these pa- 46 0 (b) Not self-care 866 .3 self. One-seventh of patients had no awareness of daily living. tients' care plans and examination of the services their environment at any time or were comatose. being received. Indwelling catheter 14,701 5.2 (See table 21.) (a) Self-care 755 .3 Another concern in long-term care is the be- Communication of Needs (b) Not self-care 13,946 4.9 Bladder and Bowel Function havioral capacities of patients and whether their Another consideration in the care of the long- Ostomy 417 .2 patterns of behavior are appropriate to the nurs- term patient is the ability to make known by any The physiologic process of elimination from the (a) Self-care 45 0 ing home environment as distinguished from their means his needs for physical, mental, and social bladder and bowel is referred to as continence. In- (b) Not self-care 372 .2 continence is the involuntary loss of urine and/ Table 21.-Patient's orientation as to time, place, and person-spheres Table 22.-Patients classified according to appropriate behavior or feces. The process of elimination may take place through an external opening resulting from a sur- Table 20.-Bowel function of patients Patients Patients gical procedure (ostomy) such as a colostomy or Orientation state(s) Behavior classified Number Percent a device such as a catheter may be used in the Number Percent Patients process. The function was assessed in terms of con- Bowel function Number Percent Total trol without regard to influencing factors as con- 283,914 100.0 Total 283,914 100.0 Oriented stipation and medications. In cases where patients Total 283,913 100.0 165,847 58.4 Disoriented 130,130 45.8 1. Appropriate 153,784 54.2 had surgical openings or external or internal de- 2. Inappropriate 116,578 41.1 No problem 139,467 49.1 vices were used, need for assistance with care was Incontinent of feces 142,188 50.1 (a) Some spheres, some time (60,544) (21.3) (a) Wanders; passive (38,627) (13.6) Ostomy 2,258 .8 (b) Some spheres, all the time (33,508) (11.8) (b) Aggressive; disruptive (42,006) (14.8) determined. (c) All spheres, some time (d) All sphres, all the time (15,915) (5.6) (c) Inappropriate-other (35,945) (12.7) Approximately 40 percent of patients manifest- (a) Self-care 367 .1 (e) Comatose (41,292) (14.5) (b) Not self-care 1,891 .7 (2,525) (1.0) 3. Comatose. 1,489 0.5 ed no problem with bladder sphincter control (ta- 24 25 comfort. In its broadest sense, communication can Considering their diagnoses, functional status, Approximately 7 of every 10 patients (18,271 of Table 29 -Transfer status among patients with decubitus ulcers be regarded as a system of significant symbols and dependency, a relatively low number of pa- 26,812) with a decubitus ulcer also had an associ- ated difficulty with joint motion of the upper body, Method of transfer Number Percent which permit ordered human interaction. If a pa- tients in skilled nursing facilities had bedsores, tient can communicate he can transmit his needs 26,037 or 9.2 percent, and of these the majority had e.g., shoulder, elbow, wrist, etc. Limited movement Total 26,498 100.0 effectively through the use of language and thus but one site. This fact speaks well for the nursing was most frequently cited (59.6 percent). (See table 26.) Transfer without any help 2,036 7.7 his needs can be understood. This patient has an services. (See table 24.) Transfer with help of device 388 1.5 advantage over the patient who must communicate It is well to remember that every patient who is Approximately 85 out of every 100 patients (22,- Transfer with aid of person. 9,651 36.3 nonverbally by substituting gestures, pointing or 882 of 26,773) with a decubitus ulcer also had an Is transferred 9,322 35.2 bedridden for an extended period of time, is a Transferred with device and person 2,457 9.3 using written means for spoken and understood possible candidate for a decubitus ulcer or pressure associated difficulty with joint motion of the lower Bedfast 2,643 10.0 words. sore. Because elderly patients are more prone to body, e.g., hip, knee, ankle, etc. Limited movement Most patients (74.5 percent) in the survey com- skin breakdown due to decline in circulation and was most frequently cited (45.7 percent). (See municated verbally and an additional 6.9 percent a tendency toward dry skin, extra care of the skin table 27.) Approximately 3 out of every 10 patients with Diagnoses of patients with decubitus ulcers.- communicated on a nonverbal level. However, in and preventive measures are indicated. These in- Approximately 15 percent (3,931) of all patients respect to the attention that is necessary for the clude protection of the patient against pressure an ulcer (8,093 of 26,614) also had a fracture or with decubitus ulcers (26,765) were diagnosed as patient with whom contact relationships and re- and the maintenance of proper body alignment. dislocation. The majority of fractures or 70.3 per- sponse must be established, a sizeable number 52,- cent of them (5,690) were fractures of the hip. being diabetic. The presence of anemia was found Patients with certain diseases and/or conditions in 6.3 percent (1,677) of patients with decubitus 745 patients or 18.6 percent did not communicate require particular attention and these patients in- (See table 28.) ulcers. Alcoholism and drug were rarely present verbally or nonverbally. (See table 23.) clude those with: Diabetes, arteriosclerosis, pa- Fewer than 10 percent of all patients with de- The lack of ability of patients to communicate tients with neurologic damage, e.g., paraplegia and cubitus ulcers (2,424 of 26,498) were self sufficient among these patients. The data show alcoholism for 454 or 1.7 percent of 26,613 patients and drug illustrates yet another dimension of long-term those deprived of sensory feedback, e.g., the blind. in their ability to transfer without the assistance of abuse in 217 or 0.8 percent of 26,746 patients. care. Additional information on patients' speak- Patients with limited movement, e.g., wheelchair another person. (See table 29.) Decubitus ulcer sites.-It has been established ing ability is described in the following section. patients as well as those who are bedfast, should that prolonged concentration of body weight on a be observed most carefully. Table 26.-Number and percent of difficulties of joint motion, upper body, small area of soft tissue over a bony prominence, It is significant to note that 75.6 percent of all among patients with decubitus ulcers CONDITION OF THE SKIN e.g., the heel is the leading cause of decubitus ul- patients with decubitus ulcers (20,086 of 26,554) cer formation. Table 30 gives the number and dis- The long-term care patient with limitations on did not walk. And of equal interest is the fact Difficulties, joint motion upper body Number Percent tribution of the various sites of decubitus ulcers mobility is particularly susceptible to decubitus that only 1,113 of the remaining 6,468 patients did ulcers or bedsores. Prevention as well as thera- Total 18,271 100.0 among the patient population. It will be noted that walk without any assistance. The assistance of the sacrum, hip, heel, and spine were the four most peutic measures are nursing functions. The basic other persons or devices or both were needed by Limited movement 10,884 59.6 Immobility 1,180 6.5 prevalent sites of decubitus ulcers. A larger pro- causes of bedsores are a blocking of blood flow to the 5,355 other patients. (See table 25.) Instability 757 4.1 portion of patients having ulcers in these sites as the affected area and lack of normal movement. A Combinations (of above) 5,450 29.8 compared to other parts of the body did not walk, combination of external etiological factors of Table 24.-Number and percent of decubitus ulcers among patient population transfer out of bed or use the wheelchair. pressure, temperature, and moisture plus multiple and site frequency among those patients with decubitus ulcers Treatment and care of decubitus ulcers.-Pre- internal debilitating and nutritional associated Table 27.-Number and percent of difficulties of joint motion lower body vention of the decubitus ulcers is most important. factors influence the formation of ulcers. Pres- Patient population Number Percent among patients with decubitus ulcers Care is often difficult, painful for the patient and sure, however, is considered the fundamental cau- sative agent. The obvious external causative fac- Total, all patients 100.0 Difficulties, joint motion lower body Number Percent 283,907 Table 30.-Distribution, number and percent of decubitus ulcer sites among tors are one that nurses can conceivably control. Ulcer-free patients 257,870 90.8 Total 22,882 100.0 patients who do not walk, who are not transferred, and who are not wheeled The prevention and care of bedsores requires Patients with decubitus ulcers 26,037 9.2 technical skill and attention to the causative fac- Limited movement 10,456 45.7 One site only Various mobility/immobility attributes (16,770) (5.9) Immobility 2,026 8.9 tors and the application of the full talents of Two sites (4,709) (1.7) Instability 883 3.8 Various sites of Does not walk Is not transferred Is not wheeled Three or more si tes nurses. (4,558) (1.6) Combinations (of above) 9,517 41.6 decubitus ulcers Number Per- Number Per- Number Per- cent cent cent Table 25.-Walking status of patients with decubitus ulcers All Sites. 29,726 100.0 5,080 100.0 11,737 100.0 Table 23.-Patients' ability to comunicate needs Table 28 Number and percent of fractures or dislocations among patients Patients with decubitus ulcers Degrees of walking ability Sacrum coccyx 11,008 37.0 1,210 23.8 3,714 31.6 Number Percent Shoulder blade 1,366 4.6 325 6.3 433 3.7 Patients Communication state(s) Elbow 780 2.6 207 4.1 301 2.6 Fractures or dislocations Number Percent Number Percent Heel 3,572 12.0 544 10.7 1,364 11.6 Total, all 26,554 100.0 Foot (other heel) 2,946 10.0 593 11.7 1,364 11.6 Total Total 8,093 100. 0 Knee 889 3.0 184 3.6 1,008 8.6 283,913 100.0 Does not walk 20,086 75.6 Hip 5,808 19.5 1,457 28.7 215 1.8 Walks with help/person 2,451 9.2 Hip fracture, right or left 5,543 68.5 859 2.9 184 3.6 2,871 24.5 Verbally Spine (upper) 211,491 74.5 Nonverbally Walks with help person/device 1,693 6.4 Hip fracture, right and left 147 1.8 Ribs (chest) 479 1.6 0 0 252 2.2 19,677 6.9 Walks with help/device Does not communicate 1,211 4.6 Fracture or dislocation, not hip 2,403 29.7 Other 2,019 6.8 376 7.4 215 1.8 52,745 18.6 Walks without help 1,113 4.2 27 26 challenges the skill of the medical and nursing pose of classification of patients, impairments in staff. Decubitus ulcers can present complications understandable. Among the defects are articula- care services. In long-term care, diagnosis alone that require additional nursing care to prevent fur- sight range from "no impairment" to being "le- tory defects, stuttering, voice problems, conditions is not meaningful. The patient's functional status ther ulceration and damage to the skin and under- gally blind." The majority of skilled nursing fa- associated with impaired hearing, organic dis- and limitations must be related to his clinical lying tissue. One sign of progressing deteriora- cility patients (70.4 percent of 200,005) were as- orders and retarded speech development. For the status. The chronically ill present great variability sessed as having sight impairment. Of these 2.6 tion of ulcers is the presence of exudate-serous purpose of classifying patients, speech impair- in stages and severity of illness. In addition, the fluid or pus. Table 31 shows the number of pa- percent (7,441) were legally blind; 50.7 percent ments ranged from "no impairment" to "does not aged characteristically have more than one chronic tients that had exudative ulcers and the frequency (149,682) wore corrective lenses/glasses; and 15.1 speak." Some terms used in the classification are condition, disease, or disability. Patient care re- of treatment given to these patients. For 56.4 per- percent (42,882) were not users of eyeglasses. (See defined for clarification. Aphasia is a defect or loss quirements must be measured in terms of the ag- table 32.) cent of patients with draining ulcers, treatment of the power of expression by speech. Dysarthric gregate of physical, functional, and psychosocial was given twice a day or more often. Hearing.-Hearing is the act, faculty, or proc- means imperfect articulation in speech. needs at given points in time. The data of decubitus ulcers present a classic ess of perceiving sound through the ear. For the Each of the speech impairments, stuttering, The physician traditionally refers to the needs picture of one aspect of nursing care in the skilled purpose of classification of patients, impairment nursing facility. It emphasizes the particular at- ranges from "no impairment" to "does not hear." dysarthria, aphasia, jargon, and no speech were of patients in terms of diagnostic categories. The identified with no single defect occurring in more diagnoses of the patients in the survey are pre- tention that the long-term patient demands. Pa- Hearing was assessed in terms of the patient's re- than 8.8 percent of patients. Normal speech was sented below. They illustrate the multivaried med- tients must be examined frequently and observed sponse to normally audible and shouting voice most frequent for 68 percent of patients. (See ical conditions that must be considered in plan- for any abnormal signs or changes in their physi- sound waves. To understand the findings, it should be explained that for the aging, hearing changes table 34.) ning long-term care. Further correlations between cal status and functioning. The techniques of care include a gradual loss of high frequency sounds Among the patients surveyed, visual impair- patients' functional status and diagnoses could ex- embrace all of the nursing judgment and skill re- quired for the short-term patient. In addition, it and distortion of environmental sounds, for exam- ments occurred with greatest frequency or 70.4 pand on definitive care requirements. percent followed by hearing and speech impair- The review of records both on admission and must incorporate a fuller measure of prevention, ple traffic in the street or dripping faucets. Loss of high frequency sound impairs speech discrimi- ments which were of almost equal frequency, hear- subsequent to admission made possible identifica- health maintenance, and restorative care in terms nation. Shouting which is a high frequency sound ing in 32.9 percent of patients and speech in 32 tion of the traditional medical descriptors of of particular disease states, disabilities, and func- percent. patients: tional status, and patient care needs. is distorted. The person with a high frequency loss needs to be addressed clearly and slowly in a lower 1. The primary diagnoses judged to be the rea- pitched voice, rather than by shouting. Hearing PATIENT DIAGNOSES son for admission to the facility (table 35). IMPAIRMENTS IN SENSORY PERCEPTION aids which amplify sound do not help the person 2. The aggregate of diagnoses identified on ad- with high frequency sound loss. Diagnosis is a common basis for defining pa- mission to the facility (table 36). Characteristically, long-term care patients have tients' needs for care and in organizing patient 3. The diagnoses identified subsequent to ad- No impairment in hearing was found for 67.1 mission (table 37). many impairments. Those impairments related to percent of patients (190,407). At the other ex- sensory perception may be: congenital, associated In these three tables there are significant differ- treme, a relatively small number of patients did Table 33.-Classification of patients according to hearing acuity with developmental disabilities, the sequelae of ences demonstrated in comparison of age groups disease or accidents, or constitute deterioration in not hear, 1.2 percent or 3,364 patients. The largest Patients (i.e., those under 65 and those 65 and over) and of function due to the aging process. The sensory number of patients with impairments responded Hearing state(s) Number admission and postadmission diagnoses. to a loud voice, not shouting. These 60,286 patients Percent perception of the patients in the skilled nursing In table 35 it is clear that the primary diagnoses facilities was assessed by descriptors without ref- were 21.2 percent of total patients in the survey 100.0 for nearly two-thirds of those under 65 years of and 64.5 percent of those with hearing impair- All 283,913 erence to their etiology. The descriptors constitute age is pathology of the nervous system, i.e., neuro- a scale of severity of impairment without judg- ments. Very few patients identified as having No impairment 190,407 67.1 Impairment one or both ears 89,212 31.4 hearing losses wore hearing aids, 4.6 percent of logical disease, mental retardation, neuroses and (a) Hears loud voice no shouting (60,286) (21.2) ment about the contribution of the impairment to the overall disability of the patient. 12,907 patients. (See table 33.) (b) Hears normal and loud voice with hearing aid. (9,543) (3.4) psychoses, stroke, and chronic brain disease. On (c) Hears only shouting no hearing aid (16,019) (5.6) the other hand, for the same proportion of patients Sight.-Sight is the act, faculty, or process of Speech.-Numerous defects and disorders pro- (d) Hears only shouting with hearing aid (3,364) (1.2) perceiving objects through the eye. For the pur- duce speech that is indistinet, unpleasant or not over the age of 65, the diagnoses judged to be the Does not hear 4,294 1.5 primary reason for institutionalization are heart disease, chronic brain disease (including senility), Table 32.-Classification of patients according to visual perception stroke, fractures and generalized arteriosclerosis Table 31 -Number and percent of patients with exudative ulcers and the fre- Table 34.-Classification of patients according to speaking ability quency of treatment of the ulcers and hyptertension. As would be expected, those Patients Visual state(s) Patients under 65 enter the nursing home for develop- Patients Number Percent Speaking state(s) Frequency of treatment Number Percent mental disabilities and their sequelae; those 65 and Number Percent over for the disorders and accidents common to the All 283,912 100.0 All 283,913 100.0 Total aging process. 8,061 100.0 No impairment 83,907 29.6 Once day or less Impairment one eye (with glasses) Normal speech. 192,957 68.0 Table 36 provides a broader perspective of the 2,764 34.4 3,787 1.3 Twice day Impairment both eyes (with glasses) Stuttering (not d/sarthria) 7,423 2.6 145,895 51.4 diagnostic profile of patients admitted to nursing 3,083 38.2 Dysarthria (with intelligible speech) 25,002 8.8 More than twice day Impairment one eye (no glasses) 1,470 18.2 3,010 1.1 Aphasic (conveys thoughts) 9,485 3.3 homes since it shows all diagnoses recorded on None 744 Impairment both eyes (no glasses) 39,872 9.2 14.0 Speaks (makes no sense) 24,317 8.6 Legally blind 7,441 2.6 admission. Again, an age differential is clearly Does not speak 24,729 8.7 evident. Of those under 65, two out of five have an 28 29 Table 35.-Primary diagnoses recorded on admission by diagnostic group and by age 65 and over (7.3 percent) than in those under 65 findings relating to medical needs for care and Under 65 (5.2 percent). Postadmission diagnoses of dis- services as indicated by diagnoses: All ages 65 and over Diagnoses Number Percent Number eases that are more related to the aging process Percent 1. The primary diagnoses on admission for two Number Percent than to institutionalization occurred more fre- out of three patients under 65 years of age Total 283,300 100.0 100.0 232,900 quently in the 65 and over. One in four diagnoses were pathology of the nervous system, pri- 50,400 100.0 44,300 in this age group was for diseases of the eye and marily developmental disabilities and their Heart disease 15.6 Chronic brain disease 2,500 5.0 41,900 18.0 Stroke 3,700 7.3 35,500 15.2 ear, musculoskeletal or cardiovascular systems. In sequelae. 39,200 13.8 2. For two out of three patients 65 and over, the 30,300 10.7 Fractures 3,900 7.7 26,400 11.3 24,800 those under 65, only one in six diagnoses was for 8.8 Neurological disease 1,700 3.4 primary diagnoses were of cardiovascular 23,100 9.9 19,000 6.7 Generalized arteriosclerosis and hypertension 9,600 19.0 9,500 4.1 these conditions. and cerebrovascular disease, senility, and 17,300 6.1 Neuroses and psychoses 1,300 2.6 16,000 6.9 15,200 5.4 These differing characteristics are summarized accidents. Diabetes 5,700 11.3 9,500 4.1 14,300 3.4 12,600 in table 38, which shows the comparative rank 3. For those under 65, the diagnoses recorded 5.0 Diseases of musculoskeletal system 1,700 5.4 13,400 4.7 Mental retardation 2,000 4.0 11,300 4.9 order of both primary and all diagnoses made on postadmission are those infectious diseases 9,300 3.3 Neoplasms 9,000 17.9 400 .2 or disorders generally related to institution- 8,400 3.0 Diseases of respiratory system. 1,800 3.6 6,600 2.8 admission and of diagnoses made postadmission alization and prolonged bed rest in two out 6,600 2.3 Diseases of digestive system 800 1.6 5,700 2.4 6,500 2.3 for these two age groups. of five cases. In those 65 and over, this pro- Diseases of genito-urinary system 600 1.1 6,000 2.6 3,700 1.3 Diseases of eye and ear 500 1.0 3,200 1.3 In summary, the following were the significant portion was one in three. 3,300 1.2 Other 600 1.1 2,700 1.2 27,700 9.8 5,000 10.0 22,700 9.7 Table 37.-Most prevalent diagnostic groups (recorded postadmission) by age Table 36.-All diagnoses recorded on admission by diagnostic group and by age Age Group All ages All Ages Cumulative Under 65 65 and Over Under 65 Diagnoses 65 and over Diagnoses Total Number Percent (percent) Number 2 Percent Number Percent Number Percent1 Number Percent 2 Number Percent Diseases of genito-urinary system 11,500 11.8 11.8 1,700 7.4 9,700 13.1 Heart disease 108,200 Chronic brain disease 38.1 7,800 15.2 100,400 431 Decubitus ulcers and other skin conditions 9,500 9.8 21.6 2,600 11.3 6,900 9.3 83,000 29.2 Generalized arteriosclerosis and hypertension 6,900 13.5 76,100 9,500 9.8 31.4 1,600 6.9 7,900 10.6 32.7 Diseases of eye and ear 64,800 22.8 Diseases of musculoskeletal system 6,800 13.3 57,900 24.9 Diseases of musculoskeletal system 7,200 7.4 38.8 900 3.9 6,300 8.5 55,800 46.1 2,700 11.7 4,300 5.8 Stroke 19.7 6,100 11.9 49,700 21.4 Diseases of respiratory system 7,100 7.3 51,300 Fractures 18.1 6,900 13.5 44,400 7,100 7.3 53.4 1,100 4.8 6,000 8.1 19.1 Heart disease 46,200 16.3 Neurological disease 4,400 8.6 41,800 6,700 6.9 60.3 1,200 5.2 5,400 7.3 18.0 Fractures Diabetes 43,800 15.4 21,500 42.0 22,300 9.6 Diseases of digestive system 6,600 6.8 67.1 2,000 8.7 4,600 6.2 40,700 14.3 Neuroses and psychoses 6,100 11.9 34,600 14.9 34,100 12.0 Diseases of digestive system 10,500 20.5 23,600 10.1 30,700 10.8 Diseases of genito-urinary system 4,000 7.8 26,700 11.5 29,600 10.3 Diseases of eye and ear 5,500 10.7 24,100 10.4 1 Total postadmission diagnoses equals 97,400. 28,400 10.0 Diseases of respiratory system 5,900 11.5 22,500 9.7 2 Total postadmission diagnoses among the under 65-age group equals 23,100. 21,400 7.5 Neoplasms 3,400 6.6 18,000 7.7 3 Total postadmission diagnoses among 65 and over age group equals 74,300. 15,800 Mental retardation 5.6 3,300 6.4 12,500 5.4 Note-Not all patients had a postadmission diagnosis and there were multiple diagnoses for some patients. Other 14,900 5.2 13,700 26.8 1,200 (4) 52,700 18.6 11,600 22.7 41,100 17.7 1 Percentages are based on a total of 283,900 patients. Table 38.-Rank order of most common diagnostic groups by time of recording and age group 2 Percentages are based on a total of 51,200 patients. 3 Percentages are based on a total of 232, patients. 4 Less than 0.1 percent. Primary diagnoses on admission All diagnoses on admission All diagnoses postadmission Rank order 5 Includes major surgery, endocrine disease (other than diabetes mellitus), anemias, nutritional disease, and decubitus ulcers and other skin disorders. Under 65 65 and over Under 65 65 and over Under 65 65 and over Note.-Percentages add up to more than 100 because of multiple diagnoses recorded on admission for same patients. 1 Neurological disease Heart disease Neurological disease Heart disease Diseases of respiratory Diseases of genito- system. urinary system. identified neurological disease, one in four is men- 2 Mental retardation Chronic brain disease. Mental retardation Chronic brain disease. Decubitus ulcers and Diseases of eye and ear. patterns for the two age groups. See table 37. For other skin diseases. tally retarded, and one in five has a neurosis or 3 those under 65, nearly two out of five of the diag- Neuroses and psychoses Stroke Neuroses and psychoses General arteriosclerosis Diseases of digestive Decubitus ulcers and and hypertension. system. other skin diseases. psychosis. For those 65 and over, over two in five noses recorded are diseases of the respiratory, gas- 4. Stroke Fractures Heart disease Diseases of musculo- Diseases of genito- Diseases of musculo- have heart disease; nearly one in three have skeletal system. urinary system. skeletal system. trointestinal, or genito-urinary systems or decubi- 5 Stroke Diseases of eye and ear. Heart disease. chronic brain disease; one in four have generalized Chronic brain disease General arteriosclerosis Chronic brain disease tus ulcers, in other words, mainly infectious dis- and hypertension. arteriosclerosis or hypertension; and one in five 6, Heart disease Diabetes Stroke Fractures Fractures Fractures eases or disorders generally related to institution- 7 Diseases of musculo- Diseases of musculo- General arteriosclerosis Diabetes Heart disease. Diseases of digestive have stroke or a disease of musculoskeletal system, alization and prolonged bed rest. For those over skeletal system. skeletal system. and hypertension. system. i.e., arthritis. 8 Neoplasms Neuroses and psychoses. Diseases of musculo- Diseases of digestive Diseases of musculo- Diseases of respiratory 65, of the diagnoses recorded subsequent to ad- skeletal system. system. skeletal system. system. Finally, the diseases or disorders diagnosed mission, one in three was for these conditions. 9 Diabetes Neurological disease Diabetes Diseases of genito- following admission also demonstrate differing urinary system. Fractures occurred slightly more frequently in the 10 Fractures Neoplasms Diseases of eye and ear Neuroses and psychoses. 30 31 DENTITION Findings.-Among the 210,411 patients repre- CHAPTER 6 That good dental health is an essential compo- sented in the report, only 8.1 percent had no miss- nent of good general health is by now a truism. ing teeth. (See table 39.) An additional 7 percent What needs to be emphasized, however, is that had some missing teeth, but a restoration compen- while maintaining a sound dentition preserves the sated for the loss. Edentulousness with dentures masticatory function and all that implies with accounted for an additional 46.8 percent of the respect to nutrition, it also adds immeasurably to patients. The remaining 38.1 percent of the pa- one's appearance, ability to speak, and sense of tients required tooth replacements, including full The Patient Care Setting well-being. dentures, but had none. Despite this, the universality of dental disease Though some prostheses had been provided for and its generally nonfatal character tends to foster 53.8 percent of the patients, the extent to which complacency concerning its prevention and treat- these needed repair or replacement-a not uncom- The physical environment, administration, and the governing body must perform such duties as ment. Yet dental diseases are not self-healing; mon service requirement-was not determined. fiscal management of all health care institutions (2): most are irreversible and become more severe with- Similarly, neither the extent to which patients including skilled nursing facilities (SNF) are the a. Adoption of bylaws, patient care policies, ad- out treatment. It is in this context that the dental with teeth required extractions because of dental basic support for all services offered. The size of ministrative policies and rules and regulations health problems of the long-term patient must be caries or periodontal disease nor the need for oral the facility, its configuration, administrative, and which govern and direct the operation of the weighed. hygiene services, a particularly common need fiscal policies and how they are implemented de- facility. These policies and rules and regula- Survey methods.-There were no dentists on the among the ill and aged, was documented. Thus, termine the extent of services offered, the resources tions must be reviewed and revised as neces- survey teams nor were patients routinely examined employed in rendering services, their quality, and sary; these data undoubtedly underestimate the preva- b. appointment of a competent, licensed admin- to determine dental health status. Instead, team lence and severity of dental problems among the the efficacy of services (1). istrator with full responsibility for operating physicians attempted to determine whether pa- surveyed population and, therefore, any conclu- This section of the report will describe the health the nursing home in accordance with policies tients selected in the survey had significant unmet sions drawn from them with respect to dental and safety environment of SNFs and management established by the board; dental health problems. This was done by review service needs should take this into account. and fiscal practices based on data available at the c. conducting meetings periodically and for spe- cific purposes to take care of ongoing policy of medical records and by interviewing facility time of survey. personnel. Additional information was obtained Table 39.-Patients status of dentition and operational matters of the nursing home. Governing body members must attend these when the physicians saw and talked with the meetings. Minutes of the meetings must be patients. Patient ADMINISTRATIVE AND FISCAL MANAGEMENT Dentition status kept as they are legal records of decisions Notwithstanding the limitations of this proce- Number Percent made. Such decisions must be transmitted to The major concern in evaluating the adminis- those having direct operational responsi- dure for determining the dental health status of Total trative management of SNFs in the survey was bility; and the patients-particularly the lack of attention to 210,411 100.0 how well the management function was being per- d. provision of assurance that the nursing home soft tissue problems which are prevalent among No teeth missing 16,958 8.1 Some missing formed. The issues are divided into discussion of is operated in compliance with applicable adults and impact significantly with respect to 53,310 25.4 Federal, State, and local laws. (a) Compensated The governing body, the nursing home adminis- treatment needs-it did provide a gross measure 14,593 7.0 (b) Not compensated of tooth loss among the surveyed population. It- 38,717 18.4 trator, personnel management, and outside If a facility does not have an identifiable govern- Edentulous resources. ing body or if the governing body does not func- also indicated the extent to which this loss had 140,143 66.5 tion effectively, many of the activities carried out been compensated for by restorations and pros- (a) With plates 98,761 46.8 thetic appliances. (b) Without plates in the facility diminish, especially the quality of 41,382 19.7 The Governing Body patient care. In 96.9 percent (6,389) of the facili- Federal regulations require that every nursing ties a governing body or a designated person func- home must have an identifiable authority having tioning in the same capacity with full legal full legal and moral responsibility for all aspects authority and responsibility for the operation of of facility operations. This authority might be the facility was identified. Although most homes called the "governing body," "board of directors," have a governing body, the frequency of meetings "board of trustees," "owners," or other appropriate prescribed by the adopted bylaws was not complied designation. The individual or group, regardless with in 16 percent (1,057) of the facilities. of the formal name, has responsibilities and duties The minutes of the governing body should show with which it is charged and of which it cannot actions taken in formally adopting bylaws and be relieved by delegation. The degree to which policies, including patient care policies, subsequent these responsibilities and duties are conscientiously revisions made, action taken on recommendations fulfilled, have a direct relationship to the effective- made by various facility committees that require ness of the facility's performance. Representing governing body consideration, and the appoint- minimum standards and as a basis for comparison, ment of the administrator. In 50.4 percent (3,320) 32 33 of the facilities, the recorded minutes of the gov- The administrator evaluates and implements Table 40.-Number and percent of SNFs which have adopted rules and Patient Care Policies erning body meetings were considered complete recommendations from the facility's committees, regulations pertaining to the health care of patients and/or adequate. The larger the home the greater In order to meet all needs of the patients, the and maintains liaison with the governing body, the likelihood of finding the minutes complete. The Health care rules and medical staff, and other professional and supervi- patient care policies of the facility should be de- Bed size Facilities Total regulations difference between the small and large facility in veloped with the advice of representatives of all sory staff (4). A qualified alternate employee to Yes No having adequate minutes is 20 percent. In other health care disciplines. In at least 98 percent of serve as administrator should be designated in facilities the minutes did not reflect the details writing. The administrator usually establishes the Total Number 6,591 6,142 449 facilities with written patient care policies, nurses 93.2 6.8 of the matters discussed and did not provide ade- Percent 100.0 and physicians participated in their development. overall atmosphere of the home. Interest in pa- quate information on the decisions made. Fre- tients receiving quality care will also be reflected 49 Number 1,242 1,167 75 This same high degree of participation by other quently the content of the minutes reflected cor- Percent 100.0 94.0 6.0 by the staff. The opposite will usually prevail if health professionals, however, was not found. For 50 99 Number 2,682 2,453 228 porate financial matters to the exclusion of those the administrator has other interests. Percent 100.0 91.5 8.5 instance, participation by pharmacists occurred Number 2,668 2,522 146 matters directly affecting the quality of patient in 64.1 percent (4,226) by dietitians in 54.9 per- It was found in the survey that 29.2 percent 100 and over Percent 100.0 94.5 5.5 care. (1,926) of the administrators had not been SO des- cent (3,617) and by a physical or occupational Apparently in many nursing homes, either the therapist in 43 percent (2,836) of the facilities. ignated in writing by the governing body. In 96.7 governing body did not hold meetings in accord- Of major importance are the services included in percent (6,372) of the facilities, however, there a facility's patient care policies. Nearly all facili- ance with the frequency stated in its own bylaws were administrators, whether designated in writ- Table 41.-Number and percent of SNFs in which the administrator enforces rules and regulations pertaining to the level of health care provided ties have policies covering admission of patients or did not record the substance of such meetings. ing or not who were responsible for the overall and nursing services. A number of facilities did This inattention to its bylaws and to operational management of the facility. Enforced health care matters indicates that frequently, governing Bed size Facilities Total rules and regulations not have policies in the following areas: Dental Administrative policies were in writing in 93.8 Yes No services, 917 facilities or 13.9 percent; restorative bodies do not fully meet their obligations and re- percent (6,179) of the facilities. In 19.5 percent services, 898 facilities or 13.6 percent; categories of sponsibilities. Additionally, the governing bodies (1,284) of these facilities, however, these policies Total Number 6,591 5,294 1,297 patients accepted, 1,007 facilities or 15.3 percent; of a large number of facilities, apparently did not had not been adopted by the governing body and Percent 100.0 80.3 19.7 categories of patients not accepted, 1,290 facilities understand the necessity for keeping minutes that in 29.1 percent (1,915) of facilities, the policies 1 49 Number 1,245 988 257 or 19.6 percent; and for social services, 1,077 facili- were complete enough to reflect the details of had not been implemented. Further, 19.5 percent Percent 100.0 79.4 20.6 ties or 16.3 percent. It is apparent that most facili- 50 99 Number 2,689 2,161 528 matters discussed at meetings and decisions made. (1,284) of the facilities failed to revise these poli- Percent 100.0 80.3 19.7 ties have patient care policies, administrative poli- 100 and over Number 2,657 2,145 512 cies to meet changing requirements. cies, and rules and regulations pertaining to the Percent 100.0 80.7 19.3 Nursing Home Administrator Findings related to administrative policies in- health care of patients. A disturbing aspect of the dicated that similar conditions would exist rela- findings, however, is the tendency towards "paper The administrator is fully responsible for the tive to the adoption and implementation of rules compliance" as evidenced by the high percentage day-to-day operation of the nursing home and is Table 42.-Number and percent of SNFs in which the governing body has of facilities in which the governing body did not and regulations for the health care of patients. accountable to the governing body alone. Ap- adopted rules and regulations for the general operation of the facility adopt their own policies and rules and regulations, This was found to be the case. In 93.2 percent pointed by the governing body, the administrator or if adopted, policies were not fully implemented (6,142) of the facilities, rules and regulations per- Rules and regulations is delegated in writing the responsibility for Bed size Facilities Total by the administrator. taining to the health care of patients were estab- Yes No operating the home in accordance with policies, The facility establishes committees as necessary lished, but in 19.7 percent (1,297) of the facilities, rules, regulations, and operating procedures Total Number 6,591 5,303 1,287 to develop policies and procedures dealing with the administrator did not enforce these rules and Percent 100.0 80.5 19.5 utilization review, pharmaceutical services, patient adopted by the governing body (3). regulations; and in 19.5 percent (1,287) of the fa- 49 The governing body should appoint an ad- Number 1,239 1,127 111 care, infection control and other services of areas cilities, there was no documentation that the gov- Percent 100.0 91.0 9.0 deemed appropriate. Committees meet on a regular ministrator who is currently licensed by the State 50 99 Number 2,675 1,968 707 erning body had adopted the rules and regulations Percent 100.0 73.6 26.4 basis to review, discuss, and revise policies as nec- and qualified by education and experience to effec- for the health care of patients. In 95.1 percent 100 and over Number 2,677 2,208 470 essary. Minutes of meetings are recorded and con- tively manage the facility. The administrator is Percent 100.0 82.5 17.5 (6,267) of the facilities, patient care policies are in tain recommendations which are submitted to the normally charged with defining the objectives of writing but in 22.3 percent (1,471) of the facilities administrator for appropriate action (5). the facility and transmitting them to the profes- policies have not been adopted by the governing Action to implement recommendations of facil- sional staff and other employees SO that they know body and in 39.3 percent (2,593) of the facilities, a person in writing. In order to maintain continu- ity committees is important in order for the facility what is expected of them. The administrator has the policies have not been implemented. (Tables ity of management of the facility during the ab- to maintain the delivery of high quality care. It responsibility for effectively coordinating staff 40, 41, and 42.) sence of the appointed administrator, another is the duty and responsibility of the administrator efforts to assure the delivery of high quality pa- In many facilities, when the administrator is qualified employee should be authorized to assume to consider and act on recommendations submitted tient care. Employment of an adequate number of absent, it appears there may be uncertainty as to the duties of the administrator. The appointment by committees. He must, of course, refer to the gov- qualified personnel by the facility and mainte- who has the authority to act in that capacity. It should be in writing to ensure that the authority erning body for consideration, those recommenda- nance of appropriate personnel records for each was found that in 34.5 percent (2,274) of the fa- of the administrator has been properly delegated tions requiring major policy decisions. It appears employee are fundamental. cilities the administrator had not designated such to a specific person. that administrators in many facilities do not re- 34 35 spond to the recommendations of the facility's ity, and the requirements of State licensing regu- Table 43.-Number and percent of SNFs that verify the licensure and Table 45.-Number and percent of SNFs in which there is evidence that registration of staff at time of employment by bed size staff utilizes training committees. Recommendations of the utilization lations and Federal qualifications standards (11). review committee were not acted upon by the ad- The survey found that nearly all facilities main- Verify licensure and Utilize training Bed size Facilities Total registration Facilities Total ministrator in 18.7 percent (1,229) of the facili- tain a personnel record for each of its employees. Yes No Yes No ties. The pharmaceutical committee recommenda- The content of the record did not, however, pro- tions were not acted upon in 42.2 percent (2,782) vide evidence that management was as selective as Number 6,591 4,856 1,735 Total Number 6,591 5,492 1,098 Percent 100.0 73.7 26.3 of facilities, the patient care policy committee rec- it should have been as to whom they hired, espe- Percent 100.0 83.3 16.7 ommendations in 27.1 percent (1,787) of facilities, cially in respect to the employees' health and qual- 49 Number 1,245 952 293 and the infection control committee recommenda- ifications. While 96.2 percent (6,341) of the facili- Percent 100.0 76.4 23.6 tions in 44.3 percent (2,922) of the facilities. ties required an application for employment, 35.3 50 99 Number 2,689 2,197 492 Table 46.-Percentage of SNFs having agreements with outside resources for services by size of facility Percent 100.0 81.7 18.3 percent (2,324) did not maintain evidence of a 100 and over Number 2,657 2,344 313 Percent 100.0 88.2 11.8 Bed size preemployment health examination; 26.2 percent Personnel Management Services All 1-49 50-99 100 and over (1,724) did not provide a position description; Nursing home management has the responsibil- 32.2 percent (2,123) did not have a current health Table 44.-Number and percent of SNFs that annually verify current status of licensure or registration of staff by bed size Physical therapy. 51.0 29.3 52.8 59.4 ity for providing the best possible care to all pa- record; and 23.5 percent (1,548) did not include Speech therapy 32.9 14.6 33.7 40.7 tients and to employ a staff trained and qualified the employees' current license or registration num- Occupational therapy 22.7 11.8 20.6 30.0 Verify licensure or Pharmacy. 79.1 57.8 85.5 82.4 to perform their duties. (6). Clearly, the quality ber in their personnel record. Omission of these Bed size Facilities Total registration Dietary 68.9 53.0 68.6 76.8 of health care in a facility can be no better than the important items and data from employee person- Yes No Social service 38.9 21.3 37.4 48.4 Medical records 63.4 38.0 67.3 71.4 quality of personnel the facility employs (7). nel records raises a major question as to the ad- Other 61.7 48.3 60.9 68.6 The process for employment of qualified per- ministrators' real concern for employing staff Total Number 6,591 5,288 1,303 Percent 100.0 80.2 19.8 sonnel begins with the application. This important having appropriate qualifications and providing tool should provide basic information about the high quality service. 49 Number 1,242 837 405 Percent 100.0 67.4 32.6 administrator containing recommendations, plans background, skills, education, license or registra- As for professional personnel requiring a li- 50 99 Number 2,683 2,192 491 Percent 100.0 81.7 18.3 for their implementation and continuing assess- tion number, working experience, and other related cense, it was found that one-sixth of the facilities 100 and over Number 2,666 2,259 407 ment of the services provided. These reports are essential information (8). The facility should ver- did not verify the license or registration number Percent 100.0 84.7 15.3 used by the administrator to followup on recom- ify the information contained in the application of the applicant at the time of employment, and mendations made and to evaluate the performance form and, above all, the license or registration one of five facilities did not recheck annually, or of the services for which consultation was pro- number of the prospective employee to be sure it is biannually, as appropriate, to verify the current no evidence in over one-fourth of the facilities to vided. It is through these reports, as well as other valid and current (9). Additionally, verification of status of the license. In both instances, the smaller indicate that the staff applied what was learned contacts, that communication between the consult- required licenses of current employees must be facilities had the highest percentage of negative (table 45). ant and administrator is maintained and serv- made at time of each renewal. responses. (Tables 43 and 44.) ices improved. A preemployment health examination for pro- The administrator should take an active part Use of Outside Resources for Consultative Services Review of consultants' activities indicates that spective employees is necessary to determine if they in the development of the staff through well such reports are either not made or are incomplete. are of sufficient good health to discharge their planned and constructed inservice educational ac- If the facility does not employ a qualified per- The data indicate that in 42.5 percent (2,802) of duties, are free from communicable diseases, and tivities directly related to the work performed by son(s) to render a specific required or offered the facilities, the reports do not apprise the ad- are physically and mentally fit for the position. A the staff in performing their duties (12). service, the facility must contract with an outside ministrator of a continuing assessment of the serv- personnel record should be maintained for each Nearly one-fifth (1,313) of the facilities did not resource, a person or agency that renders direct ices provided. In 38.4 percent (2,534) of the facil- employee. These records deserve careful attention conduct an ongoing staff development program. service to patients, or acts as a consultant. The ities, the reports do not include recommendations as they should contain the application, references, As for subject matter, 21.9 percent (1,379) of the services most frequently furnished in this manner of the consultants, and in 45.4 percent (2,994) of performance evaluations, status of health, position facilities did not provide an orientation program; are physical, occupational, and speech therapies; the facilities, these reports do not contain plans employed in, insurance, salary, inservice education, skills training was not carried on in 22 percent consultation for dietary, social, and pharmaceu- for implementing recommendations if any were and similar information which provides a profile (1,452) of the facilities; staff was not provided an tical services and medical records administration. made (tables 47, 48, and 49). of the individual (10). opportunity to participate in an ongoing education Data indicate that there was a wide variation In order to maintain an adequate staff to meet program in 37.1 percent (2,445) of the facilities; in homes having written agreements with outside the needs of the facility, the administrator must and of major importance, the supervisory staff was resources to provide services not otherwise avail- Table 47.-Number and percent of SNFs in which the consultant apprises the administrator through written reports of continuing assessment of the anticipate the staffing needs. The factors to be not provided with leadership/supervisory training able in the facility. In almost all cases, the larger service provided considered include the diversity of tasks to be per- in nearly two-thirds (4,015) of the facilities. the facility the more likelihood there was of find- formed, the need for replacements due to turnover, Not only were specific types of inservice educa- ing such an agreement (table 46). Reports of services provided Facilities Total the requirements for certain levels and kind of Once an agreement is negotiated, there must be Yes No tional programs often absent, 20.2 percent (1,334) staff performance, the services offered to patients, of the facilities did not maintain staff develop- evidence that the services of the consultant are Number 6,591 3,789 2,802 the various types of specific functions performed ment records containing the names of attendees provided. When acting as a consultant, the out- Percent 100.0 57.5 42.5 by the facility, the number of patients in the facil- and the subject matter covered. Also, there was side resource must furnish regular reports to the FORD 37 36 588-459 O LIBRARY Table 48.-Number and percent of SNFs in which the consultant apprises it is quite possible that many are not fully aware FISCAL MANAGEMENT 3. Future surveys taking 1 and 2 into con- the administrator through written reports of his recommendations sideration should be conducted to obtain of their responsibilities. Clearly, these individuals The goals of the financial information aspect of data for a cost-of-care index. need direction in how they can best perform their the survey were: (1) To obtain data upon which 4. More research should be done on the relation- Reports of recommendations Facilities Total duties and responsibilities more effectively and to base national estimates of the cost of care in a ship of the costs of nursing home care to the Yes No ensure that the nursing home they operate will quality of services provided SO that the differ- skilled nursing facility (SNF) certified under the ences between SNF care and ICF care can be Number 6,591 4,057 2,534 provide care of high quality. Medicare program, the Medicaid program, or determined. Percent 100.0 61.6 38.4 Additionally, it would be helpful to develop and both; (2) to test the applicability of this survey 5. Future surveys should be undertaken to esti- issue concrete examples, applicable to each type of method for setting up a monthly cost-of-care index mate the cost of improving each facility so facility sponsorship, of the kinds of matters prop- that it meets the standards of the Medicare on a national and regional basis; and (3) to ex- Table 49.-Number and percent of SNFs in which the consultant apprises erly requiring governing body action, as well as and Medicaid programs for which it is the administrator through written reports of plans for implementation of his plore the possibility of identifying relationships certified. recommendations model minutes and mechanism and procedures for between the cost data reported and data re- transmitting their decisions to the administrator ported on facilities, administrators, and patient Rigorous cost hypotheses concerning the type Reports of plans for recom- and staff of the facility. This could be similar to characteristics. of control and ownership of nursing homes, the Facility Total mendations the kinds of assistance, such as seminars and man- Unfortunately, the cost data obtained were not size, the major source of cost reimbursement and Yes No uals, provided by and through the American Hos- other factors that influence the financial variables of the caliber sufficient to allow these goals to be pital Association to hospital trustees. Number 6,591 fulfilled. The fact that survey visits were unan- need to be tested. Application here of the statisti- 3,597 2,994 Percent 100.0 54.6 45.4 2. The nursing home administrator is not con- cal method of regression analysis may be useful nounced aided the objectivity of the data collected sistently "managing" to contribute to care of high SO that the researcher can examine the influence for the other assessment measures, but the unavail- quality. Patients in these facilities are probably of each important factor on a dependent variable. ability of the cost data at the time of the visit led Summary of Findings* not receiving the quality of services to which they Particular attention could be given to the influence are entitled. to sizable nonresponses for many financial infor- on total expense per patient per day of (1) Dif- The governing body frequently does not dis- 3. As indicated, a large number of facilities do mation survey items. The cost data were often not ferent proportions of Medicare and Medicaid charge its obligations in a consistently effec- not have written agreements with outside re- on hand in the facility but retained in an ac- patients (or beds) to total patients (or beds) in an tive manner. The administrator's overall direction for the sources for the provision of health care services countant's office or in the corporate headquarters institution; (2) the type of control of the skilled of a nursing home chain. Because the Office of nursing facility; and (3) the payroll expenses, operation of the facility is not always con- and consultation. The data do not indicate the sonant with his professional status and re- proportion of these facilities which in fact fur- Nursing Home Affairs promised the SNFs that especially employee wages. For example, a regres- sponsibilities. nished needed health services to their patients and their identity would be held in strict confidence, sion analysis of the differences between private Policies of the facility are in most instances obtained consultation despite the absence of agree- it was not possible to follow up on the non- pay patients' charges and the Medicare or Medi- documented but often not implemented. Patient care policies often lack input from ments. The failure of the facility, however, to responses. caid patients' costs might be fruitful. health care professionals other than physi- formalize the responsibilities of those practitioners Another problem was the use of many different cians and nurses. and consultants by written agreements leads to a accounting systems. Under these circumstances, HEALTH AND SAFETY OF THE ENVIRONMENT Personnel management practices do not ap- lack of clarity in defining their role and responsi- the surveyors assessing cost factors were instructed pear to contribute to personnel resources that bility in providing services. Furthermore, because Both Congress and the Department recognize enhance the quality of patient care rendered. to record data from Medicare on State Medicaid of uncertainty, the full scope of services required the need for providing a nursing home environ- Management does not consistently provide the Cost Reports whenever possible and to use the opportunity for or encourage staff to develop by many patients may not be provided. Ultimately, ment which adequately protects patients against facility's financial statements only when the pro- new skills and update existing ones. the lack of written agreements adversely affects health and fire hazards. The requirements man- Outside resources are often not utilized, and gram cost reports were not available. facility performance and the quality of care pro- dated by Congress in the Medicare and Medicaid when they are, management frequently fails Although data analyses could not be made as vided and facilities should be consistent in obtain- law are those contained in the institutional occu- to act upon their findings and recommenda- anticipated, inferences and implications can be pancy section of the 1967 Life Safety Code. The tions. ing agreements with outside resources. 4. There are clear implications that State nurs- drawn from the very fact that obtaining financial code is a publication of the National Fire Protec- information was SO difficult: ing home licensure programs are licensing individ- tion Association and its requirements are intended Conclusions and Implications uals who are ineffective administrators. A review 1. The unannounced survey method is inappro- to provide a reasonable degree of safety against 1. There is considerable evidence that the gov- of nursing home administrator licensure proce- priate for obtaining cost data as data were not only fire but also its by-products, i.e., smoke, erning bodies of a large number of facilities do dures should be explored to determine what statu- not readily available and the confidentiality heat, and toxic fumes. requirement precluded following up on non- The Life Safety Code requirements generally not properly carry out their duties and responsi- tory or regulatory changes are needed to ensure responsive financial information data sources. bilities in an effective manner, thus inhibiting the 2. Efforts should be made toward achieving a address the following areas: Fire and smoke con- that only fully qualified and capable individuals delivery of high quality care. The education, back- are licensed as nursing home administrators. national uniform system of accounts for tainment, safe and orderly evacuation of patients, Further, consideration should be given to require nursing homes. Nursing home accounting and limiting the potential fuel for fire. In all cases, grounds, interests, and motives of members of gov- the suspension or revocation of the license of an systems do not appear to be able to maintain these requirements must be met. However, what erning bodies of nursing facilities are varied and monthly statements because of accruals. administrator whose facility is found to have a specific individual requirements a facility must There appears to be a need for a continuing * Federal regulations are used as a minimum standard pattern of serious deficiencies in successive certifi- panel to assist in developing a uniform meet to be in compliance with these general ob- and as a basis for comparison. cation surveys. system. jectives are in great part determined by the facili- 39 38 ty's construction type. In other words, buildings ments that were not met. It is to be noted that a Table 50B.-Number and percent of skilled nursing facilities in the deficiency Table 52.-Number and percent of skilled nursing facilities meeting Life Safety that have a lesser resistance to fire will have more substantial majority of facilities 4,813 (73 per- range between 0-9 Code requirements by order of magnitude stringent requirements than those that have a cent) had fewer than 10 requirements that were not met. The distribution of deficiencies among Deficiency range 0-9 Number of Percent of Survey Facilities greater resistance to fire. Therefore, it is essential facilities facilities code Requirement that a building be evaluated as a whole rather than No. Number Percent these facilities (0-9 deficiencies) is shown in table evaluating one requirement at a time. Addition- 50B. It is to be noted that 293 facilities (6 percent) Total, 0-9 4,813 1 100.0 4-5 Proper windows in patient rooms 6,418 97.4 ally, the code recognizes that while the ideal is to be had no deficiencies with an additional 476 others 293 6.1 4-6 Proper doors in fire and smoke partitions 6,408 97.2 0 sought, it is more often than not unattainable. Ac- or (9.9 percent) with but a single deficiency. There 476 9.9 4-2 Door width 6,378 96.8 1 550 11.4 4-1 Travel distance to exits 6,362 96.5 cordingly, it provides for exemptions to code re- were certain requirements that were more fre- 2 411 8.6 3-8 Horizontal exits 6,360 96.5 3. quirements where the State fire authority can 521 10.8 6-6 Absence of space heaters 6,339 96.2 quently found to be "not met" than others. (See 4. 631 13.1 3-1 Stairs and smokeproof towers meet required classification 6,248 94.8 document that correction of a deficiency would not table 51.) Many of the requirements shown in 5. 647 13.5 3-10 Room egress 6,201 94.1 6. enhance patient safety and would cause undue table 51 can be met with little or no additional 7. 628 13.0 3-6 Accessibility to exits 6,142 93.2 92.6 255 5.3 5-4 Automatic emergency lighting 6,104 hardship on the provider. For example, the code expense. Examples include: Illumination of exit 8. 399 8.3 5-11 Manually operated fire alarm system 6,096 92.5 9 requires that patient room doors be not less than 6-2 Portable fire extinguishers 6,086 92.3 signs, weekly testing of fire alarm systems, posting 6-8 Fire protection plan is in effect and available 6,062 92.0 40 inches in width. If the doors in question are 35 of smoking regulations, electrical monitoring of 6-3 Proper maintenance of fire extinguishers 6,050 91.8 The total 4,813 is correct for the 0-9 group of facilities. A difference of 2 (4,811 inches in width the fire authority could waive the 3-7 Capacity of exits 6,033 91.5 sprinkler control valves, and the posting of evac- rather than 4,813) will be found when the subgroup totals are added together due to 4-3 Proper locks on patient room doors 5,985 90.8 requirement. uation plans. These are indicated in table 52. having the subgroup totals calculated separately. 3-9 Corridors are of required width 5,841 88.6 In any event, the requirements must be consid- 5-3 Proper emergency lighting 5,836 88.5 The data also revealed that there were eight 5-5 Interior finish of walls and ceilings meet required classifi- ered together with the design features of a facility, construction types among the 6,591 facilities. The Table 51.-Number and percent of skilled nursing facilities not meeting Life cation 5,815 88.2 including furniture arrangements, in order to Safety Code requirements by order of magnitude 6-13 Noncombustible wastebaskets 5,801 88.0 number by type in descending order of frequency 6-11 Furnishings and decorations do not obstruct exits 5,747 87.2 make a decision as to whether or not a particular is as follows: 3-5 Proper number and type of exits 5,552 84.2 facility provides adequate protection against fire Survey Facilities 5-1 Proper illumination of exit and directional signs 5,551 84.2 code Requirement Type Number Percent no. Number Percent 6-10 Fire drills 5,546 84.1 hazards. For this reason, it is not possible to judge All types 6, 591 100. 0 whether a facility provides adequate safeguards Fire resistive 740 26. 4 4-8 Proper illumination of exit signs 3,433 52.1 against fire hazards solely on the basis of the num- Protected wood frame 1,668 25. 3 6-1 Weekly testing of fire alarm system 3,210 48.7 ber of requirements not met. Protected noncombustible 6-14 Adoption, implementation, and posting of smoking regu- 2. Nursing home administrators need to be 866 13. 1 lations 2,454 37.2 knowledgeable about fire safety requirements; The recently revised Fire Safety Survey Report Protected ordinary 634 9.6 6-4 Fire protection of hazardous areas 2,161 32.8 Ordinary 619 9.4 5-10 Electrical monitoring of main sprinkler control valve 2,058 31.2 and Form developed by the Federal Government and Mixed types 568 8.6 6-12 Flame retardant draperies and curtains 1,940 29.4 3. The Office of Long Term Care Standards En- presently used by State surveyors to inspect long- 6-5 Maintenance of air conditioning and ventilating equip- forcement in the DHEW regional offices need Wood frame 320 9 ment. 1,925 29.2 term care facilities was selected as one of the Long- to increase regional validation surveys to Noncombustible 176 2.7 2-10 Doors to hazardous areas are not to be held open auto- Term Care Facility Improvement Campaign in- matically 1,759 26.7 assure that State fire authorities are accu- Among the eight construction types, over one- 5-8 Maintenance, testing, and inspection of automatic sprin- rately assessing Life Safety Code compliance. struments with minor modifications. The objective kler system 1,663 25.2 of this part of the survey was to ascertain the fourth (26.4 percent) were of fire-resistive con- 2-1 Compliance with construction requirement. 1,491 22.6 struction. This is the type of construction which is 5-7 Automatic sprinkler protection 1,451 22.0 number and type of fire safety requirements that 2-2 Proper separation of corridor walls from sleeping rooms 1,445 21.9 References were met or not met. There was no investigation most resistive to fire and it does not require an 5-9 Electrical interconnection of sprinkler system with fire 1. U.S. Department of Health, Education, and Welfare. as to whether the State fire authority had excused automatic sprinkler system. Protected wood frame alarm system 1,402 21.3 4-7 Proper notice on stairwell doors 1,280 19.4 Public Health Service. Nursing Homes Environmen- the provider from meeting the requirement, nor construction, on the other hand, is more susceptible 6-9 Evacuation plan is posted in prominent locations 1,275 19.3 tal Health Factors. PHS Pub. No. 1009 (Washington, 2-3 Proper door to patient rooms and treatment room 1,264 19.2 whether the provider had plans to, or was in the to fire and the Life Safety Code requires that fa- 7-1 Nonflammable medical gas systems 1,067 16.2 D.C.: U.S. Government Printing Office, February process of meeting the requirements. Conse- cilities of this type of construction have automatic 1967), p. iii. 2. General Services Administration. Office of the Fed- quently, no conclusions are drawn concerning the sprinkler systems. The Life Safety Code contains eral Register. Code of Federal Regulations, Title 20, number of facilities that are or are not in compli- definitions for the various construction types (13). Conclusions and Implications Employee's Benefits, Chapter III Social Security Ad- ance with code requirements. The data obtained ministration, Department of Health, Education, and were analyzed to determine program implications. In deciding whether or not an individual facility Welfare 405.1120 Conditions of Participation Gov- The Fire Safety Survey Report Form consists Table 50A.-Number and percent of skilled nursing facilities and range in complies with the Life Safety Code requirements, erning Body and Management, Washington, D.C.: U.S. number of deficiencies Government Printing Office, Apr. 1, 1974, p. 521. of 61 requirements against which a facility is State surveyors must exercise a great deal of pro- 3. Springer, Eric W., et al. "The Administrator." Nurs- surveyed, not less than once annually, by the State Number of deficiencies Number of Percent of fessional judgment. The number, type, and the ing Home Law Manual. (Pittsburgh Aspen Systems fire authority. The analysis of the fire safety data facilities facilities interrelation of deficiencies are considered. Thus a Corporation, 1972), p. 12. when projected to the total number of long-term Total, to 36 6,591 100.0 judgment must be made on a case-by-case basis. 4. Ibid, pp. 1-22. care facilities indicated that few facilities actually Data obtained in the study indicate that: 5. U.S. Department of Health, Education, and Welfare, 0 9. met all of the Life Safety Code requirements. 4,813 73.0 Bureau of Quality Assurance, Interpretive Guidelines 10 19 1,341 20.3 Table 50A shows the breakdown for the 6,591 fa- 20 29 388 5.9 1. State surveyors need to be better qualified to and Survey Procedures for the Application of the Con- 30 36 49 .8 assess fire safety requirements that are not ditions of Participation for Skilled Nursing Facilities. cilities (100 percent) that have 0 to 36 require- met; Nov. 6, 1974, pp. 86 and 100. 40 41 CHAPTER 7 6. Mathieu, Robert P. Hospital and Nursing Home Man- Nursing Home. (Boston: Caliners Publishing Co., Inc., agement. (Philadelphia: W. B. Saunders Co., 1971), 1972), p. 20. p. 5. 10. McQuillan, Florence L., op. cit., p. 70. 7. McQuillan, Florence L. Fundamentals of Nursing 11. Rogers, op. cit., p. 17. Home Administration. (Philadelphia W. B. Saun- 12. McQuillan, Florence L., op. cit., p. 70. ders Co., 1974), p. 77. 13. National Fire Protection Association. Code for Safety 8. U.S. Department of Health, Education, and Welfare, to Life from Fire in Buildings and Structures. NFPA Bureau of Quality Assurance, op. cit., p. 4. No. 101-1967. Boston: National Fire Protection As- Patient Care Services 9. Rogers, Wesley, Wiley. General Administration in the sociation, 1967. 209 pp. For the long-term care patient, the goals of care The discussion of each service generally includes are to manage disease states; correct, restore, or a description of measurement criteria, discussion maintain biological functions; and support the of findings in the specific area of inquiry, con- psychosocial needs that arise as a consequence of clusions reached, and implications of the findings. chronic illness, the aging process or institutionali- Priorities for action are detailed in the introduc- zation. The components of care are monitoring tory chapter on summary findings, implications, and maintaining vital functions, curative care, and recommendations. rehabilitation, prevention, and guidance in psy- chosocial problems. The services through which care is provided strive to assist the patient to PHYSICIAN SERVICES become maximally independent in functioning, in The medical care and management of the long- carrying out their own programs of required term care patient presents a particular challenge therapy and in attaining or maintaining their to the physician. The pathology and symptomatol- optimal level of health and well-being. ogy presented by the chronically ill and aged and Providing patient care in terms of the individ- ual's physical, functional and psychosocial needs their unique response to prescribed treatment de- mand keen discernment and an individualized requires an overall assessment of the patient's condition and the needs for care and the develop- medical care plan. Perhaps no other group re- ment of a patient care plan by the total profes- quires a higher level of performance of the art sional staff specifying the services to be given and and application of the science of medicine. the goals to be accomplished. Evaluating the re- Traditionally, nursing homes have not had a sults of care and the patient's response is equally full-time house staff and daily medical supervision as important for obtaining indications of the ade- by the private attending physicians is often absent. quacy of care given and additional requirements. The attending physician has primary professional In the survey, services provided in skilled nursing and legal responsibility for the medical assessment facilities to the beneficiaries of the Medicare and and management of his patients in skilled nurs- Medicaid programs were examined as they related ing facilities. This includes establishing a diag- to the service requirements of these patients. nosis, prescribing treatments, diet, medications, The survey did not include an inventory of num- and rehabilitative therapies and providing su- bers and kinds of personnel employed by the pervision and followup of those patients under skilled nursing facilities. Some data and informa- his care. tion are included relative to staffing patterns for It was recognized from the beginning that the specialized services and arrangements for con- data gathered about physician care, although sultative and supervisory services. The 1973-74 allowing significant statements about the type and Nursing Home Survey conducted by the National timing of health care delivery, would not be suf- Center for Health Statistics contains data on the ficient to evaluate the "quality" of physician serv- number and type of full-time equivalent employees ices in the settings surveyed. It is quite difficult to providing care (1). Nursing staff are categorized assess the quality of medical care that patients are by level of education and training and other per- receiving on the basis of a questionnaire survey. sonnel are classified by professional and nonpro- This problem resides in the nature of the medical fessional status. care process. A patient may have a diagnosis, a 43 42 record that shows a physician visits at least every example, a discharge summary was received from month, a review of this care every 30 days, etc., the transferring institution in nearly 75 percent alternate schedule may be justified by the phy- the early months (up to 4 months) of institution- and still receive poor quality medical care. of the cases; and in nearly 90 percent of these sician up to every 60 days. In the immediate 4 alization where a schedule of visits every 30 days Whether this is due to an erroneous diagnosis or cases, this discharge summary was received in months preceding the survey, the attending phy- is applied in 9 out of 10 patients. Three out of four an overlooked problem, or signing patients' rec- advance of, or at the time of, admission. In addi- sician had carried out visits every 30 days for longer-stay patients had their program of care ords 6 months in advance needs further study. tion, for two-thirds of the patients where the dis- nearly 4 out of 5 patients. Table 53 shows that the reviewed by their physician every 30 days. Thus, an assessment of the quality of care de- charge summary was not received or was judged length of stay in the institution affects only slight- Table 54 shows a composite answer to the ques- livered is related to the state of the art of evaluat- by the surveyor to be inadequate, additional in- ly the proportion of patients whose physicians tion of whether a physician visited the institution ing quality of care, the nature of the survey, and formation had been received within 48 hours of review and revise their plan of care except for to review the care plan and at the same time ac- information provided. Reliance only on a patient's admission. One in seven patients had no discharge records provides only a partial picture of the pa- summary, or additional information; or it was tient's condition and services provided. impossible to determine that basic information Table 53.-Review of the total program of care by the attending physician during a visit at least every 30 days (in the 4 months immediately preceding survey) by While other team members were usually able to length of stay had been submitted to the nursing home in time discuss their specialty areas with the appropriate to allow for appropriate immediate care follow- Program of care reviewed facility representative, physicians or medical di- ing admission. Notations by the survey physicians Total Yes No rectors were seldom available to team physicians. indicated that in many instances the information Length of stay Therefore, team physicians relied on the follow- Number Percent Number Percent Number Percent was supplied later than 48 hours as required by ing: (1) The facility's written policies and pro- regulations and a few days to a few weeks elapsed Total 283,400 100.0 221,700 78.2 61,700 21.8 cedures; (2) the medical records of the selected before the admitting nursing home had informa- patients; and (3) interviews with pertinent per- 100.0 41,200 90.4 4,400 9.6 tion as to medical findings, diagnoses, or immedi- Less than mo 45,600 4 to 12 mo 46,200 100.0 34,400 74.5 11,800 25.5 sons from the facility staff. The medical record ate orders for many patients. 1 to yr 74,400 100.0 58,600 78.8 15,800 21.2 perusal was limited to the current chart, except More than 3 yr 61,500 100.0 45,000 73.2 16,500 26.8 On the other hand, in terms of patients trans- Unspecified 55,700 100.0 42,500 76.3 13,200 23.7 where review of old records was necessary to de- ferred from the community, the physician ex- termine admission information for long-stay pa- amined 56 percent of them within 48 hours yet tients. Selected patients were seen or examined as he provided medical findings for only 31 percent deemed necessary. Many items such as discharge of the patients, diagnoses for 41 percent, and im- summaries, supplemental information on admis- Table 54.-Review of the total program of care by the attending physician during a visit at least every 30 days (in the 4 months immediately preceding survey) by mediate orders for almost 42 percent. These per- length of stay and by whether the physician saw the patient at the time of each visit sion, progress notes, or records of histories taken centages also reflect that in nearly 50 percent of and physical examinations done were not in the the records, information of this nature was im- Program of care reviewed record at all, or if recorded, were inadequate, late, Physician saw possible to determine. Of greatest concern was the Length of stay patient Total Yes No incomplete, or unsigned by the physician. The fact that many patients' charts on admission re- Number Percent Number Percent Number Percent patient who had been in the nursing home for vealed no evidence that the patient had the bene- Grand total Total 283,306 100.0 221,646 78.2 61,660 21.8 years was apt only to have very recent records, and fit of a physician's examination or medical assess- initial old records were not available for review. ment. For those transferred from the community, Yes 259,126 91.5 212,863 75.1 46,263 16.4 No 24,180 8.5 8,783 3.1 15,397 5.4 30.9 percent fell into this category. For those Less than mo Total 45,543 100.0 41,172 90.4 4,371 9.6 Admission Data transferred from another institution, the percent- age who had neither a discharge summary nor ad- Yes 42,856 94.1 40,397 88.7 2,459 5.4 Information on medical findings, diagnoses, No 2,687 5.9 775 1.7 1,912 4.2 functional status, and response to previous treat- ditional information provided within 48 hours of admission was about half of that, or 16.7 percent. 12 mo Total 46,131 100.0 34,356 74.5 11,775 25.5 ment and care, as well as orders to initiate care are Yes 43,350 94.0 33,394 72.4 9,956 21.6 essential for appropriate immediate care of pa- No 2,781 6.0 962 2.1 1,819 3.9 tients following admission. Efforts were made by Continuing Care Total 74,366 100.0 58,624 78.8 15,742 21.2 the physicians on the survey teams to determine Continuing physician care following admission Yes. 69,485 93.4 56,510 76.0 12,975 17.4 the availability of such information supplied by was another concern of the survey physicians. As No 4,881 6.6 2,114 2.8 2,767 3.8 the attending physician on patients admitted from a minimum standard and basis of comparison, the Over yr Total 61,525 100.0 44,998 73.1 16,527 26.9 the community. Discharge summaries and orders Federal regulations require that the attending Yes 54,835 89.1 42,499 69.0 12,336 20.1 received from transferring facilities were also physician carry out a review of the patient's total No 6,690 10.9 2,499 4.1 4,191 6.8 sought by team physicians. program of care during a visit at least once every Unspecified Total 55,741 100.0 42,496 76.3 13,245 23.7 Comparison of patients in terms of the transfer location reveals some interesting differences. For 30 days. After the first 90 days, for the patient Yes 48,600 87.2 40,063 71.9 8,537 15.3 requiring skilled nursing, not rehabilitation, an No 7,141 12.8 2,433 4.4 4,708 8.4 44 45 from the community, where the appropriate diag- tion of the patients, including laboratory tests tually saw the patient. It also shows only a slight stable at three out of four for those institution- nostic work-up had not been done. where needed. It was recognized, however, that diminution of the percentage of patients actually alized longer. 5. One diagnostic category, senility or chronic this would be both costly and time consuming, seen by the physician as the length of stay in- 5. About 9 out of 10 patients were actually brain syndrome, may be underrecorded on admis- would require the use of physicians active in clini- creases from 94.1 percent for those in the institu- seen by their physician during a visit to the insti- sion because of the fear the attending physician cal practice and licensed in the States where the tion less than 4 months, to 89.1 percent for those tution and in one in five cases, the physician saw has of "labeling" a patient and subsequently risk- nursing homes were to be surveyed, not to mention there over 3 years. A more definite trend down- the patient but did not review the care plan. In ing his classification as "custodial." Further, since the added and almost impossible burden of ob- ward from 88.7 percent to 69 percent can be seen only 3 to 4 percent of patients, the physi- the attending physician may see the patient only taining patient consent and attending physician as the length of stay increases when both questions cian reviewed the care plan but did not actually briefly and intermittently, and seldom does a com- approval on an "unannounced" visit. are applied, i.e., review of the care plan and pa- see the patient. plete physical examination to determine patient 11. The future role and involvement of the med- tient seen by physician. It also appears that after status, he may not recognize the development of ical director should be vital in programs of cor- the first 4 months of institutionalization, the phy- Conclusions and Implications this condition subsequent to admission. rection of the observed areas of poor quality- sician sees the patient but does not review the 6. One-third of the diagnoses recorded subse- poor medical records, inadequate laboratory test- care plan in about one out of five cases, whereas 1. One needs to question the validity of using a quent to admission may be directly linked to the ing, failure to see and/or examine the patient, in- the reverse of this, where the care plan is reviewed record review as a source of information on nurs- quality of care provided in the nursing home, e.g., appropriate or overmedication, etc. The medical but the patient is not seen occurs in only 3 to 4 ing home patients. Physicians reported records as decubitus ulcers, genito-urinary and respiratory director (required by January 1, 1976 unless percent of cases depending on the length of stay. "incomplete", "mixed up", "not signed". For long- infections, and fractures. Others, such as arthritis, waiver is given to the nursing home) would review Again of greatest concern are the patients who stay patients, the only record available was of re- may be the result of immobilization but also might the policies of the nursing home and revise them have the advantage of neither of these physician cent origin, the rest of the record was stored else- represent an acute flare-up of a longstanding con- as needed. Acting as liaison between the adminis- services. This percentage is about the same for all where. dition. Some diagnoses, such as blindness, deaf- trator and attending physicians, he would work patients about 4 percent except for those in the 2. The reliance of the survey on the recording of ness, probably represent worsening conditions, un- toward the improvement of quality of medical institution over 3 years where it is nearly 7 per- primary and secondary diagnoses on admission is reported on admission and be discovered during the care for all patients. It is expected that the medi- cent. influenced by several factors. Examples of these course of care. Finally, it should be noted that ac- cal director in most nursing homes would be part are: cidental injury is not totally or even well repre- time, but it was possible for our survey physicians Summary of Findings a. For reimbursement purposes (Medicare) pri- sented by recorded diagnoses of fractures and dis- in less than 2 days to uncover conditions, mostly by mary diagnosis must be tied in with reason locations. Many injuries were of minor character record review and discussion without staff, that, if The following summary of findings presents the for hospitalization, whether or not it is the and never recorded, and when recorded in prog- remedied, would greatly improve the quality of major indicators of the extent of physician in- reason for nursing home care. ress notes, were not presented as diagnoses and care rendered in the institution. volvement and medical care in skilled nursing b. Many physicians did not identify primary thus were not recorded in the survey. 12. Review of the records, and observation, re- facilities: and secondary diagnoses as such, merely list- 1. A discharge summary was received for three ing several diagnoses, of equal importance, 7. Generally, it was evident that laboratory vealed that some of the patients, usually long-stay, which may actually be the situation. services were inadequately used, either in terms of were no longer in need of skilled nursing care. In out of four patients admitted from an institution, c. Whichever diagnoses were identified on ad- reaching an accurate diagnosis, or in monitoring other words, they were not eligible for continuing of which two-thirds were received in advance of mission may not be the reason for continued the care given. reimbursement under Medicaid. Periodic medical or at least at the time of admission. care. 8. In terms of overmedication, it appears that review should have identified such patients no 2. For two out of three patients whose discharge 3. There was underreporting of many impair- in some instances it is due to failure on the part longer needing skilled nursing care and if cus- summaries were not received or were inadequate, ments such as amputations, loss of sight, or of of the physician to discontinue orders no longer todial beds were not available in the facility, ap- additional information was received by the institu- hearing, etc., for several reasons: needed. In other cases, however, there was no propriate referral to and placement in other com- tion within 48 hours after admission. Of the total, clinical evidence of the need for potentially munity resources should have been carried out. for one patient in seven, evidence of any discharge a. The diagnosis (etiology) was listed rather summary or additional information could not be than sequelae, e.g., glaucoma-but not im- dangerous drugs. 13. Although for four out of five patients, the found in the record. paired vision. 9. Because the attending physician often failed attending physician had made monthly visits to b. The impairment was longstanding and al- to do a physical examination, or provide medical the facility, these often were reported to be per- 3. In terms of patients transferred from out though appearing in the record of physicians' findings and orders for the patient on admission functory and did not include a careful assessment of institutional settings, over one-half were not examinations, was not identified as a diag- directly from the community, one might ask if the of the patient's medical care needs. Some patients examined by the attending physician within 48 nosis, or condition on admission, e.g., ampu- tation of leg following gangrene. 3-day prior hospitalization required to qualify for never saw the physician at all, particularly long- hours of admission, only 3 in 10 had recorded c. Impairments were not recognized because of Medicare extended care benefits is in addition an stay patients. Thus, in too many cases, the attend- medical findings, and 4 in 10 immediate physi- lack of accurate testing on admission or dur- opportunity to provide a complete work-up neces- ing physician spent less and less time on those who cian's orders for care. ing the course of care, e.g., no vision and hear- sary for adequate continuing care. might indeed have needed his services more. 4. In the immediate 4 months preceding the sur- ing tests were conducted to determine if im- 10. In terms of the survey itself, the physicians 14. It was unfortunate that a dentist could not vey, the records showed that attending physicians pairment was present. were quick to point out that assessment of quality have been a member of the team, but as in several had made visits every 30 days to review the plan 4. Other diagnoses were not recorded by the at- of care through record review alone was inade- areas, physical therapists covered occupational of care for four out of five patients. This propor- tending physician at the time of admission, pos- quate. This suggests that quality assessment by therapy, social workers covered recreational activ- tion was higher-9 out of 10-for those in the sibly because he was unaware of the condition. physicians would require more careful examina- ities, the physician had to cover this part of the facility less than 4 months, but remained fairly This is most apparent in those transferred directly 47 46 assessment. Even though only a gross estimate of Specialized Rehabilitative Services need was possible, dental health seemed to be the may have more than one specialized rehabilitative Frequency of Treatments The majority of patients in SNFs receiving service need. In relation to need, physical therapy largest problem existing among the younger pa- tients, i.e., those primarily with developmental specialized rehabilitative services were receiving was more often provided than the other two ther- Data on the frequency with which patients re- disabilities who had been transferred from an- physical therapy; 40,949 patients or about 14 per- apies. Almost 90 percent of patients in need of ceived physical therapy was available for 37,368 other institution to the nursing home. Since the cent of the patient population. Less than 4 percent occupational therapy and an equal proportion in of the 40,949 patients receiving this service. Esti- other institution was most frequently a State fa- received occupational therapy and about 1 percent need of speech therapy were not receiving the mated frequencies of treatment reveal that 55.8 cility for the mentally retarded, one can hypothe- received speech therapy (table 55). service. About 70 percent of patients needing percent of these patients receiving physical ther- size that dental care was poor or nonexistent in The therapist surveyors judgment of the need physical therapy were not receiving it. apy received these services at least once a day. An that institution. for physical therapy, occupational therapy, and additional 29 percent received these treatments two speech therapy was based on a review of the pa- or three times each week. The remaining patients Utilization of Specialized Rehabilitative Services tient's diagnosis, observed functional status, medi- either received them on a weekly or less frequent REHABILITATIVE SERVICES cal records, and discussion with staff, patients and Nursing homes were utilizing physical thera- basis (6.7 percent) or the frequency of their treat- other survey team members. The following esti- pists more frequently than other rehabilitative ment was not determined or not available (8.1 per- A large number of long-term care patients have mates of need were made: Among the total patient specialists. It was estimated that 72.2 percent of cent) (table 60). Estimates regarding the fre- been disabled by chronic illness or injury and re- population of 283,912, 47.9 percent needed physi- skilled nursing facilities in the nation employed quency of speech therapy and occupational therapy quire specialized rehabilitative services and long cal therapy, 35 percent needed occupational ther- or contracted with physical therapists to provide could not be determined from the available data. periods of care and supervision. The objectives of apy, and 13 percent needed speech therapy. (See services. Approximately 40 percent of SNFs pro- such services include restoring patients to their table 56.) vided the services of speech therapists and about highest possible levels of physical, psychological, A patient's estimated need for specialized reha- 32 percent had arrangements to provide occupa- Table 60.-Frequency of physical therapy treatments and social functions; to prevent deformities; to bilitative services is compared with the estimated tional therapy (table 58). retard the rate of deterioration in progressively number receiving each of these services, that is, Patients Frequency of treatment(s) degenerating conditions; and to teach patients to physical therapy, occupational therapy and speech Number Percent Table 58.-Number and percent of SNFs employing or contracting for function effectively and independently within therapy in table 57. It is to be noted that a patient specialized rehabilitative services their limitations. Such services include tests, Total 37,368 100.0 Facilities measurements and various therapeutic modalities Table 55.-Patients receiving specialized rehabilitative services in skilled (1) Atleast once a day. 20,864 55.8 nursing facilities Specialized rehabilitative services Number Percent (2) Two or three times week 10,980 29.4 and procedures directed at improving such func- (3) Once week or less 2,509 6.7 tions as eating, toileting, dressing, sitting, turning, Patients (4) Frequency not available or not determined 3,015 8.1 Specialized rehabilitative services Total 6,591 100.0 standing, walking, wheeling, transferring, and the Number Percent Physical therapy 4,757 72.2 use of prosthetic devices. They are also concerned Occupational therapy 2,640 40.1 Total 283,913 100.0 Speech therapy 2,094 31.8 with verbal and nonverbal communication, the re- Characteristics of the Services direction of interests, and motivating, encourag- Physical therapy. 40,949 14.4 Occupational therapy 10,818 3.8 It is important in providing rehabilitative serv- ing, and keeping patients physically, mentally and Speech therapy 3,988 1.4 Skilled nursing facilities of 100 beds or more on ices that the plan for therapy be written and be socially active. The three principal rehabilitative the average were more likely to provide physical coordinated with the patient's total plan of care. services considered in this survey were physical, Table 56.-Estimated need for specialized rehabilitative services among patients therapy, speech therapy, and/or occupational ther- Information on patients' plans of care were avail- in skilled nursing facilities (SNFs) occupational, and speech therapy. apy. These services were somewhat less likely to be able for 39,360 of the 40,949 patients receiving This portion of the survey was accomplished by Total patients Estimated need available in homes having between 50 and 90 beds physical therapy. For slightly more than half of Specialized rehabilitative services qualified physical therapists who evaluated the Number Percent Number Percent and least likely to be available in facilities with these patients receiving physical therapy services physical, occupational, and speech therapy serv- fewer than 50 beds (table 59). (55.8 percent), written plans of care were coordi- Physical therapy. 283,912 100.0 133,438 47.0 ices provided by the facilities, in collaboration Occupational therapy 283,912 100.0 99,369 35.0 with the other members of the multidiscipline sur- Speech therapy 283,912 100.0 36,908 13.0 vey team. The therapists assessed patient's needs Table 59.-Number and percent of SNFs providing rehabilitative personnel specializing in physical therapy, speech therapy, and occupational therapy by for service, and examined the organizational struc- Table 57.-Patients identified as needing specialized rehabilitative services bed size of facility and the estimated number and percent receiving and not receiving these ture, physical facilities, coordination of services, services and other conditions under which the services were Facilities providing services Total Specialized Estimated need Receiving service Not receiving Bed size strata rendered. They also reviewed factors related to Physical therapy Speech therapy Occupational therapy rehabilitative service services Number Percent Number Percent Number Percent Number Percent quality of services, and completed selected sections Number Percent Number Percent Number Percent of the patient assessment portion of the survey. All strata Physical therapy 133,438 100.0 40,949 30.7 92,489 69.3 6,591 100.0 4,757 100.0 2,640 100.0 2,094 100.0 This report contains the significant findings of Occupational therapy 99,369 100.0 10,818 10.9 88,551 89.1 0 49 beds 1,239 18.8 694 14.6 362 13.7 289 13.8 the rehabilitative services aspects of this survey Speech therapy 36,908 100.0 3,988 10.8 32,920 89.2 50 99 beds 2,675 40.6 1,949 41.0 860 32.6 679 32.4 100 or more beds effort. 2,677 40.6 2,114 44.4 1,418 53.7 1,126 53.8 1 Note a patient may have more than one specialized rehabilitative service need. 48 49 ten policies for preventive maintenance is as fol- nated with the patients' total plan of care. The At least 8 of every 10 providers of specialized necessary, to assist facilities to meet them. This lows: Physical therapy-3,737 facilities or 56.7 nursing staff participated in the rehabilitative pro- rehabilitative services met the Medicare/Medicaid implies: (a) A need for better trained surveyors; grams of about 58 percent of the patients receiving Qualification Requirements. About half of the percent; occupational therapy-2,039 facilities or (b) an increased utilization of specialized rehab- 30.9 percent; and speech therapy-1,566 facilities physical therapy services. These figures suggest facilities had written organizational plans for ilitative personnel to survey skilled nursing fa- or 23.8 percent. that coordinating the patient's specialized reha- achieving objectives of the various specialized re- cilities; and (c) provision for consultation to the bilitative service plan of care with the total plan habilitative services. Except for speech therapy at Without preventive maintenance policies, de- facilities and to other disciplines who are required of care may influence whether the nursing service least half of all facilities had written service pro- terioration of this equipment is more likely to go to survey specialized rehabilitation services. unobserved, subjecting patients and staff to un- participates in the patient's rehabilitative program cedures. (See table 62.) 3. It is urgent that attention be given to necessary hazards. (table 61). This type of data unfortunately was the financial reimbursement aspects of these serv- not available for either occupational therapy or ices. Slow and inadequate reimbursement appears Space and Equipment speech therapy. Summary of Findings to affect the delivery of appropriate services in The most desirable arrangement is to have the many instances while in other situations fiscal Table 61.-Characteristics of the physical therapy service provided patients facility provide a specific space with sufficient The survey substantiates that there are many abuse of the program appears to be occurring. patients in skilled nursing facilities who need Patients equipment for patients needing specialized reha- specialized rehabilitative services that are not re- Characteristics of service Total Frequency of finding bilitative services. These provisions are often lack- PHARMACEUTICAL SERVICES ceiving them. number Number Percent ing. Accommodations for physical therapy were The survey further substantiates that there is a Pharmaceutical services are an essential and found most often. (See table 63.) Sixty-five per- significant lack of other critical elements in the Treatments according to written plan 39,360 26,397 cent of SNFs had a specific space for physical integral component of the total spectrum of serv- 67.1 Therapy plan identifies objectives 39,360 23,335 59.3 specialized rehabilitation services of facilities: therapy services while a slightly smaller propor- ices provided to patients in skilled nursing facili- Plan identifies procedures and modalities 39,360 27,379 69.6 1. Many facilities are not observing the prin- Written plan coordinated with total plan of tion, 57 percent, had sufficient equipment. ties. Of the various therapies (physical, occupa- ciples of electrical safety, particularly with care 39,360 21,975 55.8 Surveyors looked at equipment to determine tional, speech, etc.), chemotherapy has become a Nursing staff participates in rehabilitation occupational therapy and speech therapy program 39,360 22,702 whether: (1) Equipment used for therapy was principal element in the restoration of the pa- 57.7 equipment. safe and structurally sound; (2) accepted electri- tient to optimal physiological and psychological 2. Preventive maintenance policies and proced- cal safety principles were met; and (3) preven- ure for rehabilitative equipment are absent in body function. Only a small number of patients, 45,009 or about tive maintenance was being carried out. many facilities. The delivery of quality chemotherapeutic or 16 percent of patients in skilled nursing facilities The continued safety of the specialized reha- 3. Many rehabilitative plans of care do not in- pharmaceutical services in the institutional setting clude treatment objectives. bilitation services equipment is of concern because requires the combined talents of three professions: had baseline data from initial rehabilitation tests 4. There is a lack of documentation of baseline and measurements recorded in their medical rec- many of the facilities providing services did not Medicine, pharmacy, and nursing. The goal that data from initial rehabilitative tests and ords when such tests were applicable. About 11 have written policies for preventive maintenance measurements in patients' medical records. these three disciplines strive to attain is to assure percent of patients (or 31,553) had joint motion for their specialized rehabilitation equipment. The 5. Many specialized rehabilitation plans of care that the right drug is prescribed for the patient's are not being coordinated with patient's total condition; that the prescribed drug is administered measurements and/or strength tests and measure- number and proportion of facilities lacking writ- plans of care. to the right patient, in the right dose and dosage in- ments recorded when such tests were applicable. 6. Frequently, nursing personnel do not par- Table 63.-Space and equipment available to provide specialized rehabilitative terval; that the drug achieves its desired effect; The surveyors were asked to determine whether services in SNFs ticipate in patient's rehabilitative programs. and that it does SO without resulting in signifi- selected factors related to the quality of services cant adverse effects. were being met. These indicators were: (1) Person Facilities Conclusions and Implications providing specialized rehabilitative service met the Sufficient Equipment The attainment of this goal is dependent on a Rehabilitative services Specific Space Medicare/Medicaid Qualification Requirements; Number Percent Number Percent 1. Since January 17, 1974, Federal regulations number of functions, each of which have many (2) the organization plans for achieving the objec- for Medicare and Medicaid patients require that facets. These functions may be classified as fol- Physical therapy 4,284 65.0 3,758 57.0 Occupational therapy 1,826 27.7 1,343 20.4 participating facilities not admit nor retain lows: tives of the service were written; and (3) written service procedures for the discipline were available. Speech therapy 889 13.5 713 10.8 patients in need of specialized rehabilitative serv- 1. Drug prescribing; ices unless they are provided, either directly or 2. Drug ordering (from the pharmacy by nurs- under arrangements with outside resources. Fed- ing personnel): Table 62.-Quality indicators related to specialized rehabilitative services provided in SNFs eral and State agencies responsible for surveying 3. Drug dispensing; and certifying skilled nursing facilities need to 4. Drug distributing; Facilities meeting factors related to services take appropriate action to make certain that sur- 5. Drug administering and recording; Selected factors Physical Therapy Occupational Therapy Speech Therapy 6. Drug monitoring; veyors carefully assess facilities: admission poli- 7. Drug storing and inventorying; Number Percent Number Percent Number Percent cies, the services they provide, and their patients' 8. Supervising pharmaceutical services; needs to assure that facilities comply with this 9. Coordinating pharmaceutical services; and Discipline met medicare qualification requirements. 4,311 91.3 1,739 83.0 2,340 89.1 regulation. 10. Drug counseling. Written organizational plans for achieving objectives of service 2,776 58.8 1,154 55.1 1,336 50.9 Written service procedures 2,573 54.5 1,086 51.9 1,085 41.3 2. The need exists for surveyors to become more The principal facets of each of these functions will cognizant of the reasons for these requirements be examined in an effort to determine to what ex- in specialized rehabilitative services, and when tent the attainment of the above goal is being 50 51 achieved in skilled nursing facilities in this coun- shown since some drugs can be classified in more required for the correct administration of medica- the pharmacist has access to the original physi- try. It should be noted that these functions are a than a single category. For example, an analgesic tion. The patient's individual prescription label cian's order and the degree to which orders are measure of the capacity of a facility to attain the with codeine may also be classified as a controlled contained each of the following items of informa- transmitted verbally. In turn, the location of the stated goal. The actual attainment of that goal is substance. The detailed discussion of drugs will tion in close to 99 percent of the time: patient's pharmacy may affect the amount of time the phar- dependent upon the diligence and professionalism be in a forthcoming monograph. name, prescribing physician's name, name of drug, macist has available and spends in the SNF for with which each professional carries out his or her strength of drug and the prescription number. patient counseling, staff development, drug regi- responsibility. Eighty-eight percent of the time the labels con- men review and policy development for SNF Drug Ordering tained the date dispensed and dispensing instruc- pharmaceutical services. This aspect of the drug distribution system is of tions. Accessory and/or cautionary statements ap- The primary source of drug supply for SNFs is Drug Prescribing particular importance in that a significant num- peared on 72 percent of the labels and the quantity the community pharmacy. Currently, almost 89 Although determining whether the right drug ber of medication errors are created at this point. dispensed was a surprisingly high 63 percent. On percent of the facilities are being served profes- is prescribed for the patient's condition is a critical It is believed by pharmacists that the interpreta- the average, 87 percent of the labels included all sionally by community pharmacists. The remain- element in providing quality pharmaceutical serv- tion and transposition of drug orders afford the of the information listed below (table 65). ing 11 percent are being supplied by hospital ices, this survey did not attempt to assess this par- greatest opportunity for medication errors. The The imperative nature of the information con- pharmacies and pharmacy units located within the ticular function of the service. Since peer review is most accepted manner of eliminating or reducing tained on a prescription label cannot be argued. SNFs. a more appropriate mechanism, the survey did, errors at this point is through the use of a physi- Any diminution in label information results in the While the survey finding for the numbers of however, measure physicians' prescribing pat- cian's order form that provides the pharmacist the patients being placed at greater risk with respect community pharmacies were of a significant na- terns by therapeutic categories. The categories original physician's order or a direct copy thereof to medication errors. ture, the data for the other sources were not indi- from which drugs are most frequently prescribed as his working document. The survey attempted Pharmacists traditionally take great pride in the vidually significant. are shown in table 64. to determine the degree to which drugs were or- completeness of their labels. The findings of this There are a number of speculations that can dered in this manner. The data reveal that the survey substantiate this attitude. The survey did be made from this data, but no definitive conclu- pharmacist receives the original or direct copy of not attempt to define the professional interpreta- Administering and Recording sions can be made from these gross statistics. An- the physician's order form 24.2 percent of the time. tion of labeling ascribed to by each pharmacist; The administration of drugs is another poten- alysis of the individual drugs prescribed in each Verbal orders present a particular problem rel- nor were State pharmacy laws and regulations tial major source of medication errors in the skilled of these categories by individual patient will re- ative to drug ordering in that the person receiving taken into consideration. In many instances, State nursing facility. Medication errors have been re- veal more interesting information from which the verbal order may misinterpret it. With the laws do not require the pharmacist to include on ported in the literature to occur at a rate of from more definitive conclusions about drug prescribing myriad of drugs that are pronounced similarly, the label all of the items included in the survey. 15 to 50 percent (2) (3). may be made. This analysis may alter the figures the opportunity for error is increased when orders A medication error is said to occur when a medi- are given verbally. With this realization, the orig- Drug Distributing cation is administered to the wrong patient, the Table 64.-Number and percent of patients receiving drugs by drug category in inal Medicare regulations required that the attend- wrong drug or dosage strength is administered, rank order ing physician countersign these orders within 48 For the skilled nursing facility, the physician's the wrong dosage form is administered or medica- Patients hours. The survey data show that physicians coun- orders can be filled and drugs distributed from a tions are administered at the wrong time. Proper Drug category Number Percent Rank tersign verbal orders within 48 hours 71.5 percent community pharmacy, from a pharmacy in a hos- drug administration is essential to protect the of the time and that nurses receive and sign these pital of which the SNF is a part or from a phar- health and safety of the patient. Prompt and ac- Cathartics 1,839 53.3 1 verbal orders 96 percent of the time. macy within the SNF itself. The location of the curate recording of the administration of drugs is Analgesics and antipyretics 1,645 47.7 2 Tranquilizers 1,549 44.8 3 Although a significant number of pharmacists source of supply of drugs can influence the effec- an essential element of drug administration. The Other 1,258 36.4 4 are dispensing from the original or direct copy of tiveness of pharmaceutical services. The proximity survey attempted to identify who administers Diuretics 1,169 33.8 5 Vitamins 1,149 33.3 6 the physician's orders and a significant number of or remoteness of the pharmacy and pharmacist to medication and the degree to which proper re- Sedatives and hypnotics 1,147 33.2 7 physicians are countersigning verbal orders within the SNF largely determines the degree to which Cardiac drugs 1,000 28.9 8 cording takes place. Skin and mucous membranes 613 17.7 9 48 hours, the possibility of medication errors oc- Except in a small percentage of the facilities Antiinfectives 559 16.9 10 curring through the drug ordering process remains Antacids and absorbents 489 14.2 11 Table 65.-Information contained on patient's individual prescription labels surveyed, registered or licensed practical nurses Antihistamine 479 13.8 12 great. administer drugs to patients and to a great extent Hypotensives 428 12.4 13 Eye, ear, nose, and throat 408 11.8 14 Prescription label drugs are recorded as having been administered. Information Spasmolytics 394 11.4 15 Dispensing of Medications Number Percent The data show that licensed nursing personnel Insulin and antidiabetic agents 384 11.1 16 Controlled substances (Schedule II) 372 10.7 17 administer the medications 92.5 percent of the Electrolyte replacements 345 9.9 18 The physician's order sheet is the legal document Name of patient. 6,367 96.6 time while unlicensed personnel administer drugs Vasodilating agents 298 8.6 19 for dispensing drugs. The medication sheet, med- Date dispensed 5,804 88.1 Antidepressants 289 8.4 20 Prescribing physician's name 7.4 ication card, Kardex, and prescription label are 6,213 94.3 7.5 percent of the time in the SNF. The nurse Anticonvulsants 257 21 Name of drug. 6,418 97.4 makes a written record of each dose administered Estrogens/androgens 121 3.5 22 controls in the correct administration of medica- Strength of drug 6,330 96.0 Thryroid replacements and antithyroid agents 87 2.5 23 Quantity dispensed 4,133 62.7 to a patient 93.3 percent of the time. Written Adrenals 77 2.2 24 tions. The prescription label is the single most Dispensing instructions 5,793 87.9 records included the documentation of nonpre- Anticoagulants 37 1.0 25 important documentation in the process of admin- Accessory or cautionary statement 4,754 72.1 Prescription number 6,091 92.4 scription medication administered 91.4 percent of istering drugs. It should contain all information the time. Past experiences in the certification proc- 1 Category reference: American Society of Hospital Pharmacists Formulary Service. 52 588-459 53 ess raises the question of the validity of the data but are experiencing some problems in developing that shows that only a small number of unlicensed appropriate methodologies and effective reporting Comprehensive Drug Abuse Prevention and Con- Supervising Pharmaceutical Services personnel are administering drugs. On January relationships. Patient drug profiles are often used trol Act of 1970. Another important aspect in the 13, 1975, the Department, through its Office of to assist pharmacists in monitoring the drug ther- storing of drugs is the assurance that the integrity The activities of the pharmacist in the long-term Nursing Home Affairs, issued a policy statement apy. These patient drug profile records were re- of thermolabile and photosensitive drugs is main- care facility can be categorized into three func- to assure that unlicensed personnel who admin- ported to be maintained by about 65 percent of tained, and that drugs are stored in an orderly tions: (1) Dispensing or supplying drugs to the ister drugs receive training in drug administra- the pharmacists. Eighty-six percent of the drug fashion thereby precluding confusion and error facility; (2) monitoring the patients' drug tion. profile records were located at places other than in preparing drugs for administration. In view therapy; and (3) supervising the overall phar- the SNF, presumably in pharmacies. The patient of the enormous dollar volume of drugs and the maceutical service. Although these functions are A significant number of facilities do not govern drug profile records often do not contain informa- presence of significant amounts of controlled sub- often carried out by the same individual, it is not the administration of drugs with a stop order policy. The administration of drugs not specifi- tion (i.e., drug sensitivities, chronic diseases) stances in the nursing homes, it becomes necessary uncommon to find two or more pharmacists pro- cally limited as to the time and number of doses which would help the pharmacist in monitoring to constantly maintain the security of these prod- viding services, each with some degree of spe- should be controlled by established written stop drug therapy. Information contained on the ucts (4). The legal aspects of controlled drugs, cialization. For example, each of the pharmacists order policies. The data showed that an automatic SNFs' drug profile records is shown in table 66. mandate complete records of receipt and disposi- in a pharmacy may dispense drugs to the SNF; a stop order policy was in effect at 77.2 percent of About 68 percent of the pharmacists reported tions. Proper drug storage and inventory increases single individual may review the drug regimen; the SNFs. Of those SNFs with a stop order policy, that they reviewed the drug regimen at least the efficiency of the pharmaceutical service and while yet another may provide overall supervision 54.1 percent had the approval of the Pharmaceu- monthly. Forty-six percent of those reviewing the aids in reducing medication errors. of the pharmaceutical service. Supervision is a key drug regimen, reported that they provide written In 31 percent of the facilities there is a separate element since all of the various activities related tical Services Committee. A major effort is needed for the implementation of automatic stop order comments concerning the review to the registered drug storage room. This room is separate and dis- to drug use, distribution, and control must be nurse; 45 percent to the administrator; 27 percent tinct from the drug medication room usually properly coordinated for effective pharmaceutical policies or other control methods when drugs are to the attending physician; and 19 percent to the found in conjunction with the nurses station services. not specifically limited as to time or number of doses. medical director. Only 21 percent of the pharma- wherein medications are "set up," "measured," While the survey did not assess the extent of the cists reported that they participated in the devel- or "poured" prior to administration. pharmacists' activities in each functional area, opment of patient medication therapy plans. If Survey data revealed that over 86 percent of all some data were obtained which helped to evaluate Drug Monitoring the drug regimen review is to be effective in im- facilities utilize the individual patient prescrip- the extent of the pharmacists' activities in moni- proving overall drug therapy in long-term care tion system, while the remaining 14 percent is toring the patients' drug therapy and in supervis- The appropriate use of pharmaceuticals in long- facilities, the methods and procedures used will made up of floor stock systems and variations of ing the pharmaceutical services. Although most term care facilities has been a matter of concern need to be improved. the unit dose system. for a number of years. The original Medicare of this data are discussed elsewhere in the report, There appears to be a certain laxness in inven- a brief summary of the kinds of pharmaceutical regulations required that the physician and nurse torying controlled drugs in skilled nursing facili- review orders for the patient at least monthly to service activities that SNFs are rendered by phar- Storage and Inventorying ties, particularly in maintaining records for veri- macists follows in table 67. determine whether or not the drug therapy of the patient was appropriate for the diagnoses and The security of medications at all points of its fication of receipt and disposition of controlled In view of the many activities which were re- substances as required by the condition's of par- whether or not adverse drug reactions and drug movements from manufacture to the patient must ported as being performed by the pharmacists, interreactions were occurring. It became common be assured. In the institutional setting it is impor- ticipation for SNFs. The fact that 21 percent of the small number of hours spent in providing tant that the drug storage be secure to prevent facilities do not maintain proper disposition rec- pharmacy services, questions about the overall ef- practice for the physician's orders to be consoli- dated or "recapped" into a single sheet of the unauthorized use and that periodic inventories of ords of controlled drugs, indicates weakness in fectiveness of pharmacy supervision and of the drugs are performed to determine if unauthorized this area. Separate records are maintained for physician's order form and for the physician and pharmaceutical services can be raised. If the phar- use is occurring. This is of particular importance controlled drugs in 79 percent of the facilities nurse to review the orders at monthly intervals. macist is expected to provide more services than On February 19, 1974, new regulations for skilled with respect to drugs listed as being subject to the surveyed. Over 95 percent of these controlled he can do in the time he spends in the facility, drug records contained each of the following items nursing facilities became effective which required the overall quality of pharmaceutical services is Table 66.-Number and percent of SNFs by type of information contained of information: Patient's name, name of drug, the pharmacist to review the drug regimen of each apt to be diminished. The amount of time per week on the drug profile record strength of drug, date administered and balance patient in the SNF at least monthly and to report remaining. The time and dose administered were any irregularities to the medical director and ad- Facilities Information present 91 percent and 93 percent respectively. Table 67.-Kinds of pharmaceutical service activities rendered by ministrator. The national survey of nursing homes Number Percent On the other hand, there seems to be a misuse pharmacists to skilled nursing facilities attempted to identify problems in drug therapy 6,131 93.0 and to obtain data on the new role of the pharma- Name of patient of professional nursing time in inventorying con- Facilities 2,579 39.1 trolled drugs at each shift change. The inordinate Pharmaceutical service activities Age cist in monitoring the drug regimen of SNF 4,254 64.5 Number Percent Drug sensitivities 2,091 31.7 Chronic diseases amount of time devoted to controlled drug counts patients. 5,834 88.5 Date prescription filled The pharmacist's role, his proficiency and com- Prescription number 5,397 81.9 by nursing personnel at shift change may deprive Prepare a written report for the Pharmaceutical Service Committee Name of drug 6,115 92.8 4,867 73.9 the patients of many hours of professional nurs- 3,041 46.1 Maintain a drug profile 4,298 65.2 munication patterns in monitoring the drug ther- Directions Date to be refilled 2,037 31.5 ing service. Eighty percent of the facilities utilize Review the drug regimen of patients at least monthly 4,496 68.2 apy of SNF patients are still being developed. 5,868 89.0 Conduct inservice training sessions with personnel 4,482 68.0 Name of prescriber the services of two nurses to inventory controlled Responsible for medications throughout the SNF 5,337 81.0 Pharmacists are willing to review drug regimens drugs at each shift change. Periodically check drugs and biologicals for deterioration 5,791 87.9 54 55 maceutical services in skilled nursing facilities. 4. There is a need to promote the development that a pharmacist provides pharmaceutical serv- Drug Counseling But this coordinative mechanism must be nurtured of pharmaceutical service committees in skilled ices in skilled nursing facilities was determined Another important function in the provision of and supported by its professional disciplines in the nursing facilities to a greater extent and more im- by the survey as follows in table 68. quality pharmaceutical service is that of drug years ahead in order for it to fully realize its po- portantly, to encourage and assist them to actually counseling. This entails the provision of drug in- tential for improving patient care. achieve their coordinative task. Emphasis should Coordinating Pharmaceutical Services formation to patients and to the nursing staff. The The supervision of pharmaceutical services like- be placed by State agency surveyors on the im- principle activity within drug counseling has to wise holds considerable promise for effecting an plementation of the requirement for establishing An extremely critical element in the provisions do with staff development. The current regula- efficient and high quality service, but the data a pharmaceutical services committee and in deter- of quality pharmaceutical services in the skilled tions contain a standard on staff development that show that this element of the service must also be mining that the pharmaceutical services committee nursing facility, and one that has in the past had requires that an ongoing educational program for improved in order for the pharmacist to assist is actively discharging its responsibilities. Tech- little attention, is the coordination of the activities the development and improvement of the skills medical and nursing personnel in enhancing the nical assistance should be provided in order of pharmacy, nursing and medical personnel. Be- of all the facility's personnel be planned and con- quality of care rendered to skilled nursing facility to aid these committees in performing their cause each of these disciplines performs an essen- ducted. This requirement includes inservice train- patients. responsibilities. tial role in the provisions of this service, it is im- ing the pharmacist could develop for nursing serv- 5. The amount of time the pharmacist spends in perative that each is aware of the others' activities ice and other appropriate personnel with respect and how their respective activities are combined Conclusions and Implications the SNF may be due to the inability of the phar- to drug ordering, storage, distribution, adminis- macist to receive adequate reimbursement for his into an efficient and effective whole. Achievement tration, and monitoring. 1. Assiduous attention to strict drug ordering services. The issue of appropriate reimbursement of this coordination may be accomplished in many The survey sought information on the phar- procedures is required to prevent errors in drug should be studied and some steps taken to correct ways. Inservice training is one mechanism. In- macist's involvement in inservice training sessions. ordering. Wherever feasible, the pharmacist the inequities in reimbursement, if it is proved formal discussions between these disciplines is A significant number of pharmacists from the should be working from the original physician's to be the problem. another. The formal mechanism for accomplishing community pharmacy sector, 63.6 percent, con- order or a direct copy thereof. Intensive efforts this coordination is through the development and ducted inservice training programs; of the phar- should be made to incorporate a drug ordering NUTRITION AND DIETETIC SERVICES operation of a pharmaceutical services committee macists from a pharmacy within the facility, 66.9 system in the SNF whereby the pharmacist works whose task it is to oversee the entire service and to percent conducted training; and of the hospital from a physician's order form. Also, increased ef- The basic nutritional requirements for the aged develop and implement comprehensive policy for pharmacists serving SNFs, 82.4 percent conducted forts should be made to assure that the attending are essentially the same as for other adults. How- it. training sessions. physician countersigns all verbal orders within a ever, the need for calories is not as great as activ- The requirement for a pharmaceutical services maximum of 48 hours. A study might be designed ity is decreased and the basal metabolic rate is committee for skilled nursing facilities is rela- and conducted to determine the effectiveness of lower. Generally, nutritional needs of the elderly tively new (February 19, 1974). The survey data Summary of Findings various mechanisms, their availability, cost, and can be met by following the basic four food plan reveal that within 9 months in 69.4 percent of Considering all the functions and levels of per- the degree to which they reduce error rates. each day. The groups are milk and milk products, facilities, (4,575 out of a universe of 6,591) a phar- formance that constitute quality pharmaceutical 2. The State surveyors need to be encouraged meat and fish, breads and cereals, and fruits and maceutical services committee had been estab- services that have been examined in this report, it to utilize more fully the information contained in vegetables. If the diet is adequate, vitamin and lished. These committees are still in the process of is fair to conclude that most skilled nursing facil- the SNF interpretative guidelines on pharmaceu- mineral supplements are seldom necessary. development and have yet to fully implement their ities are well on their way toward achieving the tical services and to further the greater implemen- To prevent inadequate fluid intake, many older charge of coordinating and overseeing phar- capacity to render pharmaceutical services in ac- tation of standards for these services. Providers persons need to be reminded to drink sufficient maceutical services. Of the 4,575 facilities which cordance with accepted professional practices. of long-term care need to be aware of the impor- fluids. One of the biggest dietary problems is to had established pharmaceutical services commit- The review of the patients' drug regimen by tance of controlled substances and the storing and assure sufficient roughage to maintain natural tees, the data show that 80 percent were meeting the pharmacist holds great promise for improving inventorying of drugs. State agency pharmacy regular elimination. at least quarterly, that 72.2 percent were docu- the monitoring of the patients' chemotherapy, but consultants should work more closely with com- Food preparation methods should allow for menting their activities, findings, and recommenda- this challenge will require diligent applications of munity pharmacists to spread this information. slower digestive processes and poorer chewing tions, and that 66.5 percent were receiving the the pharmacist's knowledge, and the cooperation Studies might be conducted to determine the ability. The presence and fit of dentures may affect pharmacists' written report to guide their activ- of and coordination with the nursing and medical amount of time spent by nursing personnel in the choice of foods. ities and recommendations. profession in order for this review to benefit the counting controlled drugs at each shift change A substantial proportion of individuals 60 years patient. To assist pharmacists in this task, the De- and, surveillance should be increased to assure that of age and older consume less food than needed to partment has already sponsored a successful train- only trained personnel administer medication. meet nutrient standards for their age, sex, and Table 68.-Hours per week that skilled nursing facilities are provided ing program now nearing its completion which 3. A research program should be undertaken to weight-especially calcium, vitamins A and C pharmaceutical services by a pharmacist(s) identify objectively the nature, extent, and fre- will enhance their skills in reviewing drug regi- (5). Facilities mens and in interacting with nursing and medical quency of clinically significant drug therapy prob- The long-term care patient's care plan, there- Hours per week services provided Number Percent lems in long-term care facilities SO that the fore, must include nutrition goals to meet identified personnel in this regard. pharmacist would be better equipped to know Less than 5 hr. 4,362 The development and effective operation of a needs. To carry out therapeutic diets prescribed 66.2 5 10 hr 1,201 18.2 where to concentrate his time in reviewing drug 10 to 20 hr 729 pharmaceutical services committee also hold con- by the physician, a hygienic dietetic serv- 11.1 regimens. More than 20 hr 299 4.5 siderable promise for the improvement of phar- ice, managed by a qualified dietetic service super- 57 56 visor(s) with an adequate number of supportive facility varied widely from less than one-half Documentation day per month to full time, i.e., 35 or more hours scribed diets were found on 77.5 percent of pa- staff is required. Proper equipment, ample stor- tients' records. age and space for food preparation and service, per week. Some States require at least weekly Approximately 4 out of 10 patient care plans are necessary for efficient work and personnel visits with the number of hours per week based showed pertinent information about diet, goals, upon the size of the facility. and action steps to resolve dietetic problems. How- Menus and Nutritional Adequacy satisfaction. Good food in pleasant surroundings in the com- Information provided by the nutritionist team ever, there was infrequent evidence of interven- pany of others, adds to the enjoyment of eating. member indicated that the quality of dietetic serv- tion by the dietitian to help resolve dietetic prob- Menus were planned in writing for 89.3 percent Modification of established eating habits may be lems of individual patients. For example, malnu- of the patients in the sample. There was a positive ice provided by the facility was directly related to necessary to maintain or improve the nutritional the amount of time spent by the dietition. It is trition exacerbates and delays healing of decubitus correlation between the patient's menu being status of some patients. Since food habits are ulcers. Nevertheless, only 5.5 percent (1,449) of planned in writing and the nutritional adequacy not surprising, considering the limited amount of of his or her meals; also, between the written established early in life, assisting a patient to time many dietitians provide, that they are more the patients with decubitus ulcers had dietary menu and the accuracy in preparing and serving change long-standing eating patterns can be ac- likely to provide assistance with policy develop- progress notes or problem statements written by the meal as ordered (table 74). complished only by exercising great tact and skill. ment and inservice education for dietetic service the dietitian contained in their medical records. A current therapeutic diet manual approved by A proper climate for eating makes any indicated employees than to provide the more time consum- In only 7.6 percent of the medical records belong- the dietitian available to attending physicians, change in eating habits more likely. ing responsibilities of continuing liaison with ing to patients on therapeutic diets were there nursing and dietetic personnel was not available medical and nursing staffs and counseling of pa- entries made by the facility's dietitian to indicate in only 23 percent of the facilities (1,530). There tients. Data on 89.6 percent (5,909) of the facil- Supervision of Staff and Related Factors the patients response. Progress notes or problem were 51,666 patients who refused more than half ities in table 71 illustrate the type of service pro- statements indicating individual response to pre- of the meal served to them. Only 27 percent of Approximately 4 of every 10 facilities surveyed vided by the dietitian. had a full time qualified dietetic service super- Table 71.-Type of services provided by the dietitian in 5,909 SNFs visor (table 69). Table 72.-Dietary characteristics of SNFs with insufficient dietetic personnel on duty over a 12-hr period Facilities Characteristics noted Characteristics not noted Table 69.-Number and percent of facilities employing a full-time qualified Services identified Number Percent Dietary characteristics Number of facilities Number dietetic service supervisor Percent Number Percent Total all 5,909 100.0 Percent Span between evening meal and breakfast 14 hr or less 1,909 1,240 65.0 669 35.0 Full-time qualified dietetic service supervisor Number Foods prepared by methods that conserve flavor and appearance 1,909 1,242 65.1 667 34.9 Continuing liaison with medical and nursing staffs 3,182 53.9 Foods served in a form to meet individual needs 1,909 1,486 77.8 423 22.2 3,306 55.9 6,591 100.0 Patient counseling Bedtime nourishments routinely offered to all patients (not contraindicated). 1,909 1,017 53.3 892 46.7 Total all Assistance in development of dietetic policies 4,352 73.7 Assistance with inservice education 4,877 82.5 Employed 2,644 40.1 3,947 59.9 Not employed Table 73.-Dietary characteristics of SNFs with sufficient dietetic personnel on duty over a 12-hr period Dietetic Personnel Characteristics noted Characteristics not noted Appropriate management and supervisory Dietary characteristics Number of The survey findings indicated that 28.96 percent facilities Number Percent Number Percent functions were performed more frequently in facilities with a full time qualified dietetic service of facilities had insufficient dietetic personnel on duty over a 12-hour period. There was a significant Span between evening meal and breakfast 14 hr or less 4,682 3,940 84.2 742 15.8 supervisor than in facilities without such a full Foods prepared by methods that conserve flavor and appearance 4,682 4,152 88.7 530 11.3 relationship between sufficient dietetic personnel Foods served in a form to meet individual needs 4,682 4,177 89.2 505 10.8 time qualified supervisor. These relationships are and proper spacing of meals; preparation of food Bedtime nourishments routinely offered to all patients (not contraindicated). 4,682 3,694 78.9 988 21.1 shown in table 70. Ninety percent of skilled nursing facilities by methods to conserve nutritive value, flavor, and (SNFs) received some consultation or supervision appearance; food service in a form to meet indi- Table 74.-Patients menus planned in writing and not in writing related to other characteristics of their dietetic service from a qualified dietitian. vidual needs and the routine offering of bedtime The amount of time spent by the dietitian in the nourishments. (Tables 72 and 73.) Patient menus Food planning, other characteristics Total patients In writing Not in writing Table 70.-Management and supervisory functions performed by dietetic service supervisors Number Percent Number Percent Number Percent Total facilities In facilities employing full In facilities not employing a time qualified supervisor full time qualified supervisor Meal plans 283,911 100.0 253,485 89.3 30,426 10.7 Management and supervisory functions Number Percent Meals as planned 283,911 100.0 253,874 100.0 30,037 100.0 Number Percent Number Percent Nutritionally adequate 100.0 259,030 91.2 243,699 96.0 15,331 51.1 6,591 100.0 2,644 100.0 3,947 Nutritionally inadequate 24,881 8.8 10,175 4.0 14,706 48.9 Total all 81.6 2,470 93.4 2,908 73.7 5,378 Meals prepared and served 283,911 100.0 253,485 90.2 30,426 100.0 Orientation, work assignments, food handling, techniques, personnel 65.4 2,290 86.6 2,019 51.2 Menu planning, recommending supplies for purchase, record maintenance 4,309 3,584 54.4 1,898 71.8 1,686 42.7 As ordered 240,578 84.7 228,743 9.8 11,835 38.9 Participation in regularly scheduled conferences Not as ordered. 43,333 15.3 24,742 57.1 18,591 61.1 58 59 them or 14,035 were offered appropriate substi- Frequently, patients are admitted to skilled Facilities, Space and Equipment this time, such problems frequently are over- tutes. One can surmise, therefore, that it is the ex- nursing facilities from hospitals. In the interest of There were positive correlations between proper looked by the skilled nursing facility's staff. ception rather than the rule for providers to make continuity of care, pertinent information for im- dietetic preparation equipment and the following: A range of acceptable labor time per meal this offer. mediate care of the patient should be transmitted Foods served at proper temperatures; the practice served for all supportive dietetic personnel. by the hospital to the skilled nursing facility. Just of food preparation methods that conserve nutri- This would help providers and surveyors to over half of the patients (54 percent) who had been Frequency of Meals tive value, flavor, and appearance; and sanitary assess whether there are sufficient supportive transferred to their facilities from hospitals had conditions in food storage, preparation, distribu- personnel scheduled over a period of 12 or At least three meals or their equivalent should any transfer information containing pertinent diet tion, and service (table 78). There was a finding of more hours each day to carry out the func- be served daily with not more than a 14-hour span information. inadequate work space in dietetic areas in one out tions of the dietetic service properly. between a substantial evening meal and breakfast. Nursing service personnel should be aware of the of every four facilities. Utilization of information.-Dietetic personnel Patients experience discomfort resulting from an nutritional needs and observe the food and fluid need to utilize data from routine weighing of pa- overlong span between the last substantial meal of intake of patients. There must be an established procedure to inform the dietetic service of diet Conclusions and Implications tients and other available measures as a part of a one day and breakfast of the next day. system for regular assessment of food intake and Approximately one out of five facilities had an orders and patient's dietetic problems. In the sur- Standards enforcement.-Enforcement of com- nutritional health; monitor returned food from overlong span between these two meals (i.e., more vey, however, reports from nursing service were pliance with existing Federal regulations would patients and offering replacements that constitute than 14 hours). There was no documented evidence received by the dietetic service for only 56.2 percent result in significant improvement in the dietetic "similar nutritive value"; and assure that all in 28.5 percent of the facilities (1,880 of 6,591) of those patients having dietetic problems (table services in SNFs. The Department is exploring the menus, especially those for special diets, are plan- that bedtime nourishments were routinely offered 76). need for the following changes in Federal regu- ned in advance and records kept of the menus to patients to the extent medically possible. Bed- lations: actually served. Also needed are more effective time nourishments also help elderly patients, who have variable appetites at mealtime, to prevent Sanitation and Safety A range of the minimum number of hours per transfer agreements to improve continuity of care week for the dietitian to spend in the facility through the flow of pertinent information about hunger sensations in the night (tables 72 and 73). The survey indicated that 94.2 percent of facili- based on bed capacity or the number of pa- the patient's dietetic problems and needs. ties disposed of waste properly and 84.3 percent tients in the facility. This would help ensure Studies or special projects.-Reports of studies Other Nutritional Care Issues had written reports of sanitation inspections by sufficient time for dietitians to aid full-time and projects published in journals or other media State or local authorities on file. In somewhat fewer Data show that 19,224 patients or 18.8 percent staff members in identifying and resolving available to nursing home personnel can have a of 102,436 patients needing help in eating were not facilities, i.e., 76.7 percent dietetic employees were nutrition problems of individual patients. At beneficial influence on the nutritional care of pa- given prompt assistance upon receipt of their trays. practicing hygenic food handling techniques. In The number of patients needing self-help eating almost three out of four facilities or 75.5 percent, devices was 32,609. Surveyors found such devices surveyors answered yes to the question "Is food Table 77.-SNFs meeting certain sanitation and safety factors related to food and food service in use by only 21, 485 or 65.9 percent of these pa- stored, prepared, distributed, and served under Total Meeting Not meeting Sanitary and safety factors tients (table 75). sanitary conditions (Table 77.) Number Percent Number Percent Number Percent Table 75.-Number and percent of patients receiving assistance with eating when indicated Total, all 6,591 100.0 82.6 17.4 Proper waste disposal 6,591 100.0 6,208 94.2 383 5.8 Patients requiring assistance Filed written inspection reports-State or local 6,591 100.0 5,554 84.3 1,037 15.7 Employee hygienic food handling 6,591 100.0 76.7 1,537 Type of assistance required Total Receiving assistance Not receiving assistance 5,054 23.3 Sanitary conditions regarding food storage, preparation, service, etc. 6,591 100.0 4,973 75.5 1,618 24.5 Number Percent Number Percent Number Percent Total, all 135,045 100.0 104,697 77.5 30,348 22.5 102,436 100.0 83,212 81.2 19,224 18.8 Table 78.-Assessment of certain SNF factors in food preparation and service in relation to the equipment in use Assistance in eating needed Self-help eating devices indicated 32,609 100.0 21,485 65.9 11,124 34.1 Total Proper equipment present Proper equipment not present Food preparation and service Number Percent Number Percent Number Percent Table 76.-Communication of information concerning dietetic needs of patients to the dietetic service Total, all 6,591 100.0 5,706 86.6 885 13.4 Foods served: Patient information Proper temperature 5,417 100.0 4,549 84.0 868 16.0 Kind of patient information Total Communicated Not communicated Not at proper temperature 1,174 100.0 521 44.4 653 55.6 Number Percent Number Percent Number Percent Preparation methods: Conserve value, food, etc 5,386 100.0 4,560 84.7 826 15.3 Do not conserve value, etc 1,205 100.0 517 42.9 688 57.1 Total, all 360,178 100.0 197,720 54.9 162,458 45.1 Sanitary conditions, food storage, service, etc.: Present 4,973 100.0 4,215 84.8 758 15.2 Transfer information contained pertinent dietetic inputs 217,993 100.0 117,817 54.0 100,176 46.0 Not present 1,618 100.0 836 51.7 782 48.3 Nursing service reports patient's problems to dietetic service 142,185 100.0 79,903 56.2 62,282 43.8 61 60 tients. Several studies and projects suggested by would include the services of either a full or part Table 80.-Utilization of social work staff in selected activities the findings of this report are as follows: time social worker (qualified by at least a Bache- Table 82.-Number of patients in facilities with policies affecting continuity of information, by documentation of psychosocial data Performance/Cost.-Study relating to nutri- lor's degree) on the staff, or a designated staff Facilities utilizing tional care assessment of patients to the fre- member suited by training and experience to per- Major social work responsibilities and contributions social work staff Facility has transfer Facility has written agreements with quency of visits by dietitian and amount of form social service functions, or, in the absence of Number Percent Kinds of documentation of psychosocial discharge planning local hospitals data program time spent in the facility. a qualified staff person, an effective arrangement Number Percent Number Percent Personnel turnover.-Study to determine ef- Total facilities with social work staff 3,241 100.0 fective and feasible measures to reduce dietetic with an individual or with a public or private Patients' records include social and agency to provide consultation from a qualified Participation in patient's admission process to determine service personnel turnover. emotional information transferred psychosocial care needs and treatment approach 2,010 62.0 Assessment tool.-Development and testing social worker. The team social workers checked from referring source Participation in development of patient's care plan and its 98,321 36.5 80,425 40.4 Medical record indicates social and of a nutritional assessment tool which SNF job descriptions, qualifications, contracts, records ongoing evaluation 2,277 70.3 emotional needs Work with both family and patient concerning continuity of 131,310 48.7 108,592 54.4 personnel and State surveyors can use. of amount and times of consultation, and services Medical record indicates social service family and community ties 2,239 69.1 Cultural/Ethnic preferences.-Project to findings performed before deciding that a social work pro- Participation in staff development programs 2,140 66.0 123,998 46.0 99,300 49.8 identify and determine ways to satisfy cul- Medical record indicates referrals of gram was or was not in effect for a particular social problems to other agencies 29,103 10.8 tural food preferences when patients of an 83,535 41.9 Medical record indicates actions taken ethnic group represent a small minority of facility. 913). Documentation of referrals of social prob- to meet patient's social and emotional patients in the facility. needs Staff resources for social work programs.- 93,306 36.5 21,337 10.8 Time study.-Project to demonstrate time re- lems to other agencies is particularly minimal, a Patient records document how patient is quired for the dietitian to perform all profes- Based on findings, 3,241 (49.2 percent) of long- total of 29,907, and of this small total over 90 per- protected against physical or mental abuse 104,995 39.0 sional dietetic responsibilities including coun- term care facilities have staff for social work pro- 83,205 41.8 cent are recorded in facilities having social work seling a significant number of patients and/ grams. As those reviewing the findings had hy- program staff. Table 81 illustrates that two-thirds 1 The standard error in calculation was 29 percent. or their families. pothesized in advance, the bed size of the facility Nutritional status.-Study of nutritional sta- or more of such recording is done in facilities with affected staffing patterns. Table 79 shows that so- tus of patients and identification of conditions social work staff. contributing to nutritional problems of this cial work programs are found more frequently in Flow of psychosocial information.-There is a population. facilities of larger bed size. Approximately 1,732 discrepancy between the minimal recording of so- Patient's perception of care received.-Many pa- (26.3 percent) of facilities had full time social cial data and the frequency of written facility tients are not able, because of degree of illness or work staff. SOCIAL SERVICES AND ACTIVITIES PROGRAMS policies facilitating the admission, discharge, or disorientation, to report to an interviewer whether Utilization of social work resources.-The pres- transfer of patients. For instance, 94.9 percent they believe they are receiving the care they re- The quality of life in long-term care institutions ence of staff to perform social service functions (269,489) of patients were in facilities having quire. During the study, 27.1 percent of patients has become the concern of many groups, including does not always mean that these staff members are written transfer agreements with local hospitals (77,025) were unable to respond. However, 63.1 health professionals, private citizens, community engaged in activities with or on behalf of the pa- at the time of the survey. However, surveyor re- percent of patients (179,134) indicated they were groups, legislatures, and patients themselves. One tients that make the most appropriate use of their views of records coming from these hospitals receiving the care required, and 9.8 percent (27,- of the critical issues of care in skilled nursing facil- skills. Four functions considered to be important showed excellent data relating to medical and 755) responded negatively. The study determined ities is the maximum preservation of each person's in ensuring that patients' psychosocial needs re- health status, but for only 36.5 percent (98,321) of ceive staff attention were evaluated. In about two- for each facility whether or not various policies lifestyle within the care setting. To implement the patients was there social and emotional in- this concept it is necessary that each individual's thirds of the facilities where staff was available, formation which might assist the admitting fa- and programs deemed desirable to support social lifestyle and psychosocial needs be known by all they were involved to the maximum, as table 80 cility to make the initial and long-term adjustment functioning and to create a warm, humane envi- care personnel, especially nursing, SO that the pa- shows. This reflects a staff comment frequently of the patient happier. Table 82 gives the num- ronment were being implemented. Data on patients tient can be encouraged and supported in the di- encountered in facilities. "There is no real time to ber of patients who are in long-term care facilities reported as believing they were receiving the care rection of personal and social autonomy. Major do anything properly." with written policies indicating interest in facili- they required were reviewed to see what relation- roles in identifying these needs and implementing Recording of psychosocial data on patients' tating the continuity of care and the flow of in- ships might exist between their responses and such efforts to change the environment belong to social charts.-Less than one-half of patients in long- formation, and who have psychosocial data in- facility policies. These data are shown in table workers, occupational therapists, therapeutic term care facilities have psychosocial data re- cluded on their records. 83. recreators, and nurses by reasons of training, skill, corded on their charts (136,765 or less versus 283,- and commitment. Consequently, how well social, emotional, economic, and daily activities needs of Table 81.-Patients in skilled nursing facilities having psychosocial data recorded Table 79.-Number of SNFs with full and part time social work program patients were being addressed in skilled nursing staff by bed size In facilities with social work In facilities without social facilities was assessed. program staff work program staff Kinds of psychosocial data recorded Bed size Number Percent Number Percent Number Percent by size Social Work Programs Patients' records contain social and emotional information from referring source 70,086 67.9 33,143 32.1 The social workers serving on the survey teams Total all sizes 3,241 49.2 Medical records indicate social and emotional needs 98,911 72.3 37,854 27.7 Medical records indicate social service findings 100,010 78.6 27,180 21.4 determined after reviewing personnel records Under 50 beds 487 38.9 Medical records indicate referral of social problems are made to other agencies. 27,305 91.3 2,602 8.7 whether there was a social work program being 50 to 99 beds 1,151 43.0 Medical records indicate actions taken to meet patients' social and emotional needs 82,439 79.8 20,863 20.2 100 beds and over 1,603 60.2 Patients' records document that the facility protects against physical and mental abuse 72,534 67.3 35,529 32.7 implemented in each facility. Such a program 62 63 Table 86.-Space and equipment available in SNFs for activities programs Table 83.-Number of patients stating they felt they received the care they Recording of activities data on patient's required, by SNF programs and policies charts.-Although more patients were in homes All facilities having space Facilities with qualified coordinator Facilities with qualified consultant with activities coordinators than in facilities us- Space and equipment Number Percent Number Patient response Percent Number Percent Characteristics of facility programs and policies Number Percent ing consultants (137,400 versus 55,410) there is no striking difference in the percentage of patients on Totals 6,591 100.0 2,903 100.0 1,840 100.0 Policies allowing patients to manage their own financial affairs. 71,357 70.0 whose charts activities data are recorded, except Space: Program involving continuity of care, beginning with preadmis- for the actual patient participation in activities Noisy recreation 5,355 81.2 2,466 84.9 1,419 77.1 sion evaluation and continuing throughout the period the recorded on the medical record. Recording was Large spectator 5,347 81.1 2,462 84.8 1,526 82.9 patient is in the facility 95,947 68.5 Outdoor activities 5,226 79.3 2,276 78.4 1,496 81.3 Programs to welcome and orient the patient as a new resident more apt to be done by the staff person than the Personal activities 5,116 77.6 2,247 77.4 1,480 80.4 of the nursing home community 145,818 66.9 Storage 4,933 74.8 2,271 78.2 1,636 88.9 Written policies stating how referrals are made for patients consultant, as shown in table 85. Preparation 4,521 68.6 2,105 72.5 1,399 76.0 needing financial and other assistance 86,627 66.7 Space and equipment available.-Areas of space Office 4,521 68.6 2,065 71.1 1,271 69.0 Policies encouraging visits by patients prior to admision 99,568 65.8 Private interview available (without interfering with meals or other 4,311 65.4 1,938 66.7 1,267 68.9 Program where staff understands the need for an adjustment Work-type setting 3,865 58.6 1,862 64.1 1,081 58.8 period for both patients and relatives 149,109 65.3 activities) for a variety of group and/or independ- Equipment: Equipment available for meeting patients, Policies defining limits for use of physical and chemical re- interests 4,651 70.6 2,105 72.5 straints for patients 112,001 64.9 ent patient activities, as well as equipment to sup- 1,418 77.0 Policy to give patients or representatives a periodic accounting if patient does not manage own finances 103,022 62.5 ply patient needs and interests as indicated, were Written policies that referring agencies must participate in the surveyed during the study. As illustrated in table psychological preparation of the patient and family for the 60.4 86, a high percentage of facilities were found to standard setting. Significant areas of patient needs scribed as carrying over a hospital orientation and nursing home experience prior to patient's arrival 35,842 have activity areas available. In fact, more facili- have been identified; gaps in service described atmosphere in the operation of the home. The goal ties had activity areas than had qualified direc- failure to use best current knowledge observed; of enriching the daily environment of residents tion for any activities which might be initiated and questions for further study raised. was frequently cited in the policies, but rarely im- Activities Programs (70.9 percent). However, in many instances, fa- A great number of these patients in skilled nurs- plemented. Facilities in both urban and rural cilities appear to have qualified staff but not ade- ing facilities suffer from emotional as well as com- areas used volunteers or were interested in recruit- In determining whether a facility had effective activities direction, the surveyors looked at the quate space for activity programs. It was noted plex physical problems. They are members of a ing them. The volunteer program was most often qualifications of both the person responsible for co- that only 65.4 percent of facilities (4,311) had group whose needs would be difficult to fully part of the responsibilities of the activities coordi- ordinating patient activities and the resources for space for private interviewing. Privacy is an im- identify and meet completely. One reason is be- nator and was used to enhance limited staff re- consultation available. A qualified activities co- portant consideration in maintaining individual- cause many of the patients in the sample could sources and increase the variety of activities of- ordinator can be an occupational therapist, occu- ity for residents of long-term care facilities. not be interviewed because of combined physical/ fered in this program area. Recruitment, program emotional deterioration. pational therapy assistant, therapeutic "recrea- organization, and supervision of volunteers was tor", a qualified social worker, or a person who has Psychosocial services.-A number of excellent recognized as time-consuming, but was also seen as Summary of Findings completed an approved course and has had 2 years facilities were surveyed, where staff expertise com- one method of interpreting the facility to the experience in patient activities. If the person re- The findings and conclusions have been based bined with warmth and concern to provide indi- wider community. Facilities in predominantly ru- sponsible did not meet these qualifications, then on statistical data from the psychosocial sections vidualized patient care-covering both physical ral areas have special problems in arranging for consultation from an occupational therapist, social of the survey instrument. The data were obtained health and social/emotional needs. In such facili- training opportunities for their staff, in being in- worker, or therapeutic "recreator" was considered by review of individual facility policies, proce- ties efforts were made to provide daily activity at formed about training resources available, and in dures, and contracts; patient care plans and med- each patient's appropriate level of functioning ir- keeping up-to-date in knowledge. In the majority necessary. Staff resources for activities direction.-Activi- ical records; interviews with staff and patients; respective of physical condition. of facilities surveyed, recording of the patient's ties direction by either qualified coordinators or and professional observation. The patterns which However, in the greater number of facilities, personal history, social and emotional status, in- consultants was found in 71.9 percent of facilities have emerged from these analyses while subject there was very limited understanding of the im- terests, and adjustment, is either nonexistent in (4,473) 44 percent (2,903) have staff coordina- to further validation from subsequent or other portance of psychosocial services to assist in main- significant particulars, or if documented is rarely tors; and 27.9 percent (1,840) use consultants. Ta- surveys, have been sufficiently consistent to have taining patient physical, social, and mental health. in one location SO that staff in daily contact with ble 84 shows staffing patterns by bed size of implications for Federal program direction and In these facilities staff/patient and patient/patient the patient have ready access to such information. facility. interaction was minimal. Many patients were Patient needs for services.-The survey findings on patient characteristics pointed out that many Table 85.-Patients having activities data recorded found sitting in rows in the facility lobby and Table 84.-Staffing patterns for activities programs by bed size halls, not communicating, and waiting for the patients were withdrawn and noncommunicative. In facilities with In facilities with (See section on patient characteristics.) Only 13.3 Activities direction resources Kinds of activities activities coordinator activities consultant next meal 1 or 2 hours ahead of time. The activities data recorded percent (37,754) of the patients have living Bed size Qualified coordinator Qualified consultant Number Percent Number Percent or social programs were directed primarily toward Number Number the active resident. spouses; 78 percent of the patients surveyed were Percent Percent 65 years of age or older, with one-third aged 75-84; Patients activities needs and 44.0 1,840 27.9 interests on medical record. 65,535 51.0 31,620 50.8 The administrator and/or director of nursing another third over 85 years of which a hardy 4.8 Total all sizes 2,903 Actual participation in activities set the climate and working tone in most of the Under 50 beds 294 24.2 296 23.8 on medical record 60,381 52.3 37.9 percent were over the century mark. The factor of 43,815 homes, affecting significantly the level and quality 50 to 99 beds 1,284 47.4 825 30.7 Response to activities on medi- longevity, and the large number of patients in the 100 beds and over 1,325 49.7 719 cal record 40,982 48.1 27,223 54.6 27.0 of patient care. A number of facilities were de- upper age groups pose immediate problems and 65 64 questions in terms of levels of care offered in rela- except for crisis situations. Hours of work re- tion to patient care needed. Studies have shown ported for such staff ranged from 6-14 hours per Conclusions and Implications needs and activities participation. Both kinds of that for many adults over 65 there is actual dimi- week. Staff members were most likely to be in- 1. There must be recognition of, and implemen- information are vital to evaluation and indi- nution of physical capabilities, including a greater volved in seeking financial reimbursement for pa- tation at the Federal, State and local levels, of the vidualization of care. risk of sensory and language impairment through tient care, other environmental manipulation, or importance of the psychosocial dimensions of pa- Social work and activities personnel need to vascular and neurological diseases. For example, in responding to a problem situation in regard to tient care if the level and quality of such care in utilize appropriate helping techniques to meet it is estimated that at least 88 percent of individuals patient behavioral symptoms which upset the rou- skilled nursing facilities are to be raised. The social psychosocial needs, and approaches for creating, over 65 have some degree of hearing loss (6). This tine, or involved relatives. and emotional needs of the patient must receive supporting, and restoring the lifestyle of the resi- disability is often a source of deep frustration and The time spent by social service consultants in equal attention with that given to the physical and dent in the direction of personal social autonomy. embarrassment to many patients, and occurs at given facilities was generally reported as being medical aspects. There are great variations among 4. Development of information is needed on re- the very time that the patient recognizes his need very limited. A number of these consultants had States in technical resources and capacity to as- sources and methods traditional and new for for assistance in self-care, and when his self- contracts with from 6-17 facilities in a given geo- sist facilities in utilizing and providing for psy- meeting the psychosocial and lifestyle needs of pa- esteem may be low because of emotional stress. graphic area, a pattern which is seen in other dis- chosocial needs of patients. State and local agen- tients. Surveyors indicate that some techniques Review of patient records indicated that a pro- ciplines as well. Services performed were pri- cies need social work, occupational therapy, and have been effective in meeting the needs of patients gressive decline occurs in many patients' mental marily in providing inservice training as re- therapeutic recreation leadership (consultants) in with specific problems. Reality orientation is one and physical functioning after admission. Phys- quested, assisting with program direction or care addition to nursing to monitor programing in fa- technique which has been documented and in- ical and emotional rehabilitation or maintaining consultation, and in some instances, providing cilities, identify problems and develop corrective formation about it developed under the President's patients at a given level is stated as a goal in poli- supervision for a student or the activities staff. action programs (consultation, staffing changes, initiative. Many other such techniques need to be cies. Relatively few facilities surveyed had quali- While many came in on a regular basis, there were training peer review, and standard interpreta- documented for effectiveness and have informa- fied rehabilitative or social services staff needed a number of instances where the consultant was tion). Surveyors reported instances where social tion developed and disseminated about them. to achieve these goals for the SNF patients. Sur- on "call," with services to be offered unspecified. service staff had been discharged by a facility 5. Efforts must be made to get more adequate veyors noted that in a large number of facilities, In terms of disciplines represented, consultants when such staff were no longer mandated under social information on patients coming from hos- patients' dependency attitudes were reinforced included social workers with master's degrees in Federal regulations. Where States required social pitals. The Department is exploring the need for continuously by the manner in which staff ad- social work, sociologists, psychologists, and work consultants to be available when there were hospitals participating in Medicare and Medicaid dressed them by first name and often as though County Department of Public Welfare Assistance no social workers on staff, a number of examples programs to be required to have social workers in- speaking to a child. This prevalent attitude con- staff. were cited of consultant contracts undated and SO volved in discharge planning which includes con- trasts sharply with survey data which shows that Psychosocial needs of patients were frequently general that there was no specification of the time sideration of SNF/ICF placement. Survey data two-thirds of the patients (66.1 percent or translated into patient activities and recreation. to be given, or the nature of the services to be show that 94.9 percent of survey patients were in 187,920) whose "usual living arrangements" Most facilities had coordinators or aides acting in provided. facilities with current transfer agreements with could be identified had maintained themselves in that capacity who were helpful and usually re- 2. The Department is exploring the need to re- hospitals. However, the review of patients' records the community within the previous 24 months. A sponsive in terms of patient needs. However, both vise Federal regulations to emphasize implemen- coming from the hospital showed that 36.5 percent more detailed breakdown of community residence because of inadequate skills and limited numbers tation of policies and programing, rather than had information of social and emotional status underscores again the importance for staff to be of activities staff, the greatest portion of program emphasizing the presence of policies and one staff transferred with them, even though the records aware of the need to strengthen and maintain the time was devoted to working with alert, mobile member or consultant in service areas. The data contained excellent information on medical and capacity of patients to make decisions and retain patients, rather than "problem" or room-bound indicate many facilities have the appropriate health status. This points up the need for social their dignity. About 35.3 percent of patients (or patients. policies and minimum staff required by regula- work involvement in discharge planning on the 39,148) who had lived in a private residence, lived Survey data indicate that most of the facilities tion but have not implemented the policy or pro- part of the referring institution to prepare the alone; 88.5 percent (or 5,173) of those who lived surveyed were in the process of developing required vided enough staff and consultant support to meet patient and family for placement. in rooms, lived alone. patient care plans which set forth individual pa- patient needs. Activities personnel are identified As a whole it must be concluded that in a high tient needs, interests, and goals. However, achieve- as working with the alert mobile patients. It was proportion of the facilities surveyed, there are ment of a regular review of patient status, evalua- not possible from the data to determine whether References many patients with high levels of emotional and tion of the nature of the care being given, and or not these patients were alert and mobile be- 1. U.S. Department of Health, Education, and Welfare, life-adjustment problems; chronic difficulties in their interpersonal relations, isolated or noncom- documentation by way of progress notes in the cause of their participation in activities. Leaving Public Health Service, National Center for Health municative, unwilling or unable to accept the fa- patient record was in a beginning stage in most the question of whether other patients might have Statistics. "1973-74 Nursing Home Survey," Monthly facilities. The implied need to use patient-care improved, if offered programing to meet their Vital Statistics Report, Vol. 23, No. 6, Supplement. cility environment, exhibiting either unacceptable September 5, 1974, pp. 6-9. behavior and/or withdrawal and depression. conferences-a team approach-to assist in the interests and needs. 2. Cheung, Alan, Ron Kayne, and Margaret M. McCar- 3. Consultants in social work and activities need ran. A Prospective Study of Drug Preparation and Ad- Staffing.-While 49.1 percent of the facilities process of providing individualized patient care surveyed were reported as having social services was in evidence primarily only in those facilities to be more aware of the importance of and inter- ministration in Extended Care Facilities, Unpub- lished study. p. 67. program staff, in only 26.3 percent were they em- with good patient care and administrative direc- pretation of information on care plans and ac- 3. Crawley, Henry K., III, Fred M. Eckel, and Don C. tion and were implemented by trained nursing and tivities participation. The data indicate that McLead. "Comparison of a Traditional and Unit Dose ployed full time. For the part-time staff the time devoted to direct patient services was very limited, psychosocial staff. consultants are not encouraging certain kinds of Drug Distribution System in a Nursing Home," Drug recording such as what was done to meet identified Intelligence and Clinical Pharmacy, 5:166-171, June 1971. 66 67 4. Brady, Edward S. et al, "An Application of Clinical Dietary Intake and Biochemical Findings, DHEW CHAPTER 8 Pharmacy in Extended Care Facilities," Drugs and the Publication No. (HRA) 74-1219-1, Washington, D.C., Elderly, Los Angeles, Ethel Percy Andrews Gerontology U.S. Government Printing Office. Society, University of Southern California, 1973. pp. 6. Hull, Raymond H., "Presbycusis : An Epidemiological 65-69. Approach." Paper presented at workshop on Geriatric 5. Preliminary Findings of the First Health and Nutri- Aural Rehabilitation held in Rockville, Md., February tion Examination Survey, United States, 1971-72: 25, 1975. Historical Development of Surveyor and Provider Training Programs In 1916, a group of concerned physicians was essential. Early in 1967, the Division of Medi- organized and conducted a survey of 2,000 hos- cal Care Administration (DMCA), U.S. Public pitals to examine the existing hospital conditions. Health Service, launched a comprehensive sur- Response indicated that only 30 percent of these veyor training program. hospitals met the physicians' very minimal quali- This new unit charged with the responsibility fying standards. From this discouraging and to perform those health related functions recog- humble beginning, the Joint Commission on Ac- nized that these responsibilities included the fur- creditation of Hospitals (JCAH) was formed. nishing of health consultation to providers and State and local health facility licensure laws were the training of surveyors and other State person- developed and the present Medicare and Medicaid nel performing certification functions in order survey and certification procedures were estab- to effectively support Medicare activities. The lished. Nursing Homes and Related Facilities Branch Following the enactment of Medicare legisla- within DMCA was charged with the responsibility tion in 1965, conditions of participation by health to develop and quickly implement such a program facilities in the Medicare program were provision- on a national scale. al upon their having met the comprehensive Fed- Implementation in 1967 of the State-Public eral health and safety certification standards. Health Service (PHS) Cooperative Nursing Home Since Federal certification standards were much Improvement Program required long-range fund- more stringent than those for State licensure, ing and commitment of personnel for success in many State agencies were unable to meet the improving surveys and nursing homes. In Au- added responsibilities brought on by Medicare and gust 1967, the National Communicable Disease did not conduct inspections for licensure. Center, Atlanta, Ga., contracted to develop and In order to comply with the arrangement, the conduct a prototype surveyor training course that States recognized the urgency to organize new was expected to be utilized by various universities units to perform the certification functions and throughout the United States. to obtain qualified administrative and professional While this first formal effort to develop and staffing. However, there was only a short 6 to 8- conduct a comprehensive course to train surveyors month period from the signing of the agreement was in many respects successful, it required con- by the State to the start of the hospital phase of siderable modification and new direction. Mean- the Medicare program on July 1, 1966. while, other aspects of the State-Public Health Subsequent experience gained by the State agen- Service Cooperative Nursing Home Improvement cies in surveying and certifying extended care Program continued. facilities, home health agencies, and independent In May 1968, the Nursing Home Branch spon- laboratories showed clearly that a national Fed- sored the first conference of State Nursing Home eral Government sponsored program to train Licensure Personnel which was held in Dallas, health facility surveyors to conduct surveys and Tex. Recommendations were made on matters per- to provide technical assistance to nursing homes taining to the improvement of the quality of care to enable them to meet conditions of participation in nursing homes and similar facilities. All aspects 68 69 588-459 75 - of the State-PHS Cooperative Nursing Home Im- to effectively support Medicare depends equally seminars and workshops for dietitians and other sumer needs and to provide adequate patient care provement Program were reviewed and subse- upon the ratio and availability of well-trained food service personnel; and (4) a national training in long-term care facilities, is not only dependent quently endorsed in their entirety by representa- individuals and the application of health man- system for medical record consultants employed upon the adequate training and cooperative inter- tives from 47 States, Puerto Rico, and the District power resources to consumer needs. In order to by long-term care facilities. action among surveyors and providers, but is also of Columbia. meet these needs, the U.S. Public Health Service In 1973, six regional training centers were dependent upon reliable up-to-date knowledge of Many of the recommendations made at the con- recognized that those duties include the furnishing created to train multidisciplinary teams within existing conditions and patterns of health care in ference were implemented, including the forma- of health consultation to providers. each geographic area with the focus on combined nursing homes. tion and establishment of the National Associ- Responsibility for directing Federal resources on-the-job and didactic training. In 1974, each of For the purpose of obtaining this information, ation of Directors of State Health Facility licen- toward short-term training of personnel employed these centers was provided continuation funds survey and subsequent assessment mechanisms sure and certification programs. Of major impor- in long-term care facilities was initiated and con- allowing for further innovative development and were developed. Designers of the survey were tance was that the surveyor training program was tinues in the Division of Long-Term Care (Na- implementation of the training programs, includ- hopeful that the knowledge resulting from this endorsed and accepted by the States. This was tional Center for Health Services Research). ing inservice training for nursing personnel in survey and future surveys and information from needed to accelerate its development and imple- Their goal has been to institute short-term train- their own facilities and communities. This on- the Long-Term Care Management Information mentation as a university-based training program ing courses, sufficiently diversified geographically going program has led to modifications which are System will serve as an evaluation guide to mem- and to ensure its success as the keystone to the by discipline, and by types of training methods responsive to varying regional and State needs bers of the long-term health care professions. It is overall nursing home improvement program. used, and assure an approach and measurable ef- Also, in 1974, three additional centers were funded also hoped that those concerned with efforts to im- On August 6, 1971, President Nixon announced fect on the upgrading of the abilities of nursing and two contracts that called for development of prove long-term care by means of a positive, con- the Eight-Point Improvement Program which was home personnel in meeting patient care responsi- training aids and materials were completed, with structive program might glean from the data some designed to significantly improve the quality of bilities, through improving the quality of care both programs currently in production. Program meaningful information upon which improvements care provided in these homes. Since then, over given the nursing home patient. development in 1974 also included the establish- may be based. 2,000 State and Federal survey and certification Since the 1970 proposal for a national training ment of a long-term care media center which will However, the data should be directly related to personnel have attended specialized university- program and the inception of provider training serve as a central repository for the training and improving the availability and accessibility of based surveyor training courses in 10 regions, activities with the administration's Eight-Point educational materials developed through con- long-term health care, and the survey mechanism ranging from 1,809 participants in the basic course, Nursing Home Initiatives of 1971 and the subse- tracts SO that these materials will be more readily should also provide substantial assistance in as- 255 in the advanced course, and 255 in the super- quent yearly appropriation by Congress of $1.8 available to providers throughout the country. suring the eventual achievement of successful col- visory course. million, there has been continued growth of train- Plans for a continuation of the training effort in laborative local, State, and Federal improvement Improved performance of health facility sur- ing opportunities for professional and parapro- 1975 call for activities to be centered in those gen- efforts. veyors employed by the States has been ap- fessional long-term health care personnel. As of eral areas being brought to focus as a result of proached in three ways: (1) Establishing mini- December 1974, approximately 78,000 provider new skilled nursing facility and intermediate care IMPLICATIONS FOR PROVIDER TRAINING mum qualifications for surveyors; (2) providing personnel within 12 health disciplines are re- facility regulations. These include training in re- a uniform training program; and (3) developing ported as having received training. Of this num- habilitation skills for all levels of nursing per- In a statement released August 6, 1971, the an interim credentialing method for the certifica- ber, 18,927 were trained as a result of contracts sonnel, as well as training for community phar- President outlined a "Plan of Action" to upgrade tion of surveyors. In addition to the surveyor with national professional organizations; 14,470 macists, dietary consultants, food supervisors, the quality of care in the Nation's nursing homes training program, plans are currently underway as a result of State-based contracts; 4,013 as a medical directors to skilled nursing facilities, that included a new program of short-term train- to identify and update necessary basic course mod- result of the nationwide long-term care training medical record consultants, and social work des- ing for personnel regularly involved in providing ifications; to design a new advanced course to in- system, and the remainder 40,944, as a result of ignees. By making these training models and pro- services to residents. He stated, "In too many clude substantive programmatic concerns and regional office purchase orders. totypes available for wide national use, it is hoped cases, those who provide nursing home care- specialty needs; to conduct national and regional In 1974, to further the Department of Health, that impact will be made on the approximately though they have been generally well prepared- conferences for State survey agency directors, su- Education, and Welfare's efforts toward upgrad- 580,000 employees working in the Nation's nurs- have not been adequately trained to meet the pervisors, and consultants. As an interim method ing the quality of care in nursing homes by im- ing homes and long-term care facilities. special needs of the elderly. Our new program of credentialing surveyors, a contract to validate proving the skills of those responsible for provid- To date, there are no requirements for the train- will help correct this deficiency." In the ensuing an existing survey task inventory and produce an ing that care, 16 contracts for State and national ing of nurse aides in or for nursing home em- 3 years following the President's initiatives, a occupational analysis was let. From this occupa- training programs were awarded, totaling almost ployment. Identification of specific needs in this variety of training activities designed to upgrade tional analysis, surveyor performance criteria and $1.3 million. These programs were designed to area and initiation of a training program will re- the knowledge and skills of long-term care pro- standards will be established and a skills and include: (1) The instruction of nurse aides em- quire the collaborative efforts of the Federal Gov- vider personnel were developed under a variety knowledge test for credentialing will be developed. ployed in long-term care facilities in rural areas ernment, States, surveyors, and providers in order of auspices. The Department of Health, Educa- An optimal level of long-term health care is of four states; (2) the nationwide training of to continue to strengthen the national long-term tion, and Welfare allocated a total of more than dependent not only upon the development and ap- medical directors in skilled nursing facilities (to care education system in 1975. $6 million for this purpose, programed by the plication of regulatory standards. The ability of achieve compliance with legislative mandates, The implementation and enforcement of Fed- Public Health Service's Health Resources Ad- the facilities to meet performance criteria needed mandatory by December 1975) (3) nationwide eral regulatory policy in an effort to meet con- ministration (Division of Long-Term Care, Na- 70 71 tional Center for Health Services Research) and professionals. The concept of an episode of acute cies, and similar areas to ensure significant im- periods in a steam table. Employees fail to prac- the Alcohol, Drug Abuse, and Mental Health illness coming to an eventual close is not relevant provement in the management of nursing homes. tice hygienic food handling techniques." Training Administration (Division of Manpower and for long-term care; however, this is the concept In order to assure an appropriate curriculum, a courses for cooks in vocational schools as well as Training Programs, National Institute of Mental for which most health care personnel have been study should be made to determine the body of on the job training should be encouraged. Health). Training opportunities were provided educated. All eight of the study team disciplines knowledge and preparation needed by an admin- Since 1972 basic orientation courses have been for over 85,000 provider personnel in all cate- concerned with health care delivery noted an istrator to effectively manage a nursing home SO offered for social workers and activities personnel gories during 1972, 1973, and 1974. Considering absence of orientation of personnel toward long- that it can deliver high quality patient care. groups under the President's nursing home initi- the fact that the potential trainee population totals term rehabilitation concepts and in-depth knowl- Intensification of the long-term care provider atives but training has not been of a career devel- over 1 million persons at any point, and allowing edge regarding psychosocial needs of patients in training program is needed to reach as many phar- opment, in-depth technique training, or program for the turnover rate of personnel which is esti- the facilities they studied. These concepts are macists as possible to assist them in maintaining development nature. Uniform training curricula mated to range from 30 percent to over 100 per- common to all disciplines and are essential to pro- and improving their professional competence and and methodologies must be developed. In addition, cent annually in various categories, it is apparent viding quality care to residents. The 10 most com- to keep them informed of various program re- teachers must be recruited and trained to dissem- that a strategy for programs of ongoing and con- mon diagnostic groupings found among the pa- quirements. Training should be designed and con- inate the information especially into rural areas. tinuing education are essential for improvement tients studied all have rehabilitative and psy- ducted to improve the quality of pharmaceutical Some training needs are unique to the role that of services in the long-term care field. chosocial implications for training needs of services and coordination with the nursing and each discipline plays as a part of the health team; The Long-Term Care Facility Improvement patient care personnel. It is particularly note- medical personnel on appropriate aspects of drug others will relate to the role the discipline plays Study findings reinforced the need for continuing worthy that nearly two-thirds of the patients storage, distribution, administration, and moni- in concert with other team members. For example, and stepped-up training activities for all disci- studied had diagnoses that related to the nervous toring. Considerable support should be given to nutrition consultants, food service supervisors, plines and levels of provider personnel, both on a system. These data should indicate the need for stimulating training programs which will enhance and dietary aides need specific training in the single discipline and on a multidiscipline basis. all personnel to be capable of effectively dealing the skills of the pharmacist in monitoring the drug unique nutritional needs of the institutionalized This need was especially apparent in the area of with disordered behavior (chronic brain disease, therapy of specific disease states and improve his elderly, the impact that inactivity and illness have quality of life or psychosocial aspects of patient senility, neurosis and psychosis.)¹ ability to communicate effectively with prescrib- on appetite, nutritional needs, and spacing of care. It is significant that the identification of An additional concept of concern to all disci- ing physicians. feedings. In addition, however, knowledge of po- training needs was an implicit goal of the study. plines providing care in the long-term care facility The dietitian's continuing education should in- tentially hazardous food-drug interaction is essen- Every study team and each disciplinary group, is that of psychological impact on the patient as clude current concepts and practice of diet therapy tial for adequate planning of dietary regimen and upon completion of the study, identified areas of a result of institutionalization. Translocation of a for the geriatric patient; special patient needs require collaboration and communication between needed training. The scope of need is such as to person from home or hospital to a long-term care because of physical disabilities or impairments; dietary, nursing, pharmacy, and medical personnel. require the concerted efforts of the Federal gov- facility brings with it a host of "losses" to the and appropriate learning experiences to help them The above points indicate both the need for ernment, States, professional and provider orga- resident-loss of health, independence, status, identify and meet dietetic-related training needs discipline specific training as well as interdiscipli- nizations, health educators, and consumers. family, and friends. All or any of these have a of other SNF staff, improve liaison with medical nary training. Both these needs are addressed in potential for precipitating disordered behavior and nursing staff, document problems and prog- Federally supported training activities conducted Training Issues and depression, factors that must be dealt with ress appropriately in patients' medical records, in fiscal year 1975 and planned for fiscal year 1976, A variety of training issues are identified by this by all levels of personnel in the facility. Appro- and indicate goals and action steps in patient care but maximizing of this training at State and local study including: priately designed training programs can prepare plans. levels must be planned for by providers in order staff to be aware of, alert and responsive to the For both the dietitian and the dietetic service to impact on service delivery in individual long- 1. multidisciplinary/interdisciplinary concerns; 2. single discipline concerns; need for psychosocial support that the long-term supervisor, training in management techniques is term care facilities. 3. need for resources and opportunities; care facility can provide as a part of its service. needed for time economy and to establish work The report of the social work study members 4. career development and upward mobility op- This report includes the findings of each of the priorities. There is a need to promote interagency provides another example of both discipline- portunities, especially for paraprofessional eight disciplines represented on the study team. efforts on State and local levels to strengthen a specific and multidisciplinary training needs. The and support personnel; Patients in these facilities are probably not re- network of approved educational programs for primary responsibility for ensuring that psycho- 5. alternatives needs. for meeting continuing education ceiving the quality of services to which they are dietetic service supervisors. social and continuity of care needs of long-term entitled. Many nursing home administrators need Administrators need training to understand nu- care residents are met, rests with social service per- As was noted in 1971 by the President, while technical assistance and training in a number of tritional needs of patients at this level of care in sonnel. Although 49.1 percent of the facilities sur- most personnel in long-term care facilities have areas such as the fundamentals of nursing home order to provide adequate staffing, equipment, and veyed had social work staff, only 26.3 percent been adequately trained for their specific disci- administration, personnel management practices, space for the dietetic services. (1,732 facilities) employed them on a full-time pline, most have not received specialized training the development and maintenance of personnel Cooks are often employed without prior train- basis. Since such social service staff are of prime to meet the needs of the elderly, the predominant records, the proper utilization of consultants and ing or experience in quantity food production. importance in ensuring that psychosocial needs are population in nursing homes and related long- outside health care resources, the development and Comments in surveyors' summary statements fre- receiving staff attention. The data indicate a need term care facilities. The majority of elderly per- implementation of staff training and facility poli- quently focused on problems of food preparation. for training of other personnel to fill this gap and sons suffer from one or more chronic illnesses— 1 The findings of other studies including those of inter- "Even though only a few patients require sodium training of social work consultant to impart this the average for nursing home residents is four mediate care facilities estimate this figure to be closer to restriction, all food is prepared without salt. Food knowledge and skill to the staff. Again, this is an chronic conditions requiring attention of health 80 percent. is prepared too far in advance and held for long area that has been addressed by the Public Health 72 73 Service training contracts and additional work is job satisfaction related to feelings of adequacy and essential, especially at the facility level. competence-both factors of training and job The essential point is that training needs and a preparation. variety of alternatives for accomplishing training One factor requiring further study is the de- exist. The Federal Government has supported gree to which opportunities for upward career mo- demonstrations of various alternatives, and the bility, provided by training and education, are a initial development of training activities, but the factor in job satisfaction and reduced turnover accomplishment of an ongoing and continuing pro- rates. 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Boston, Little, Brown and Com- and Stratton, 1968. 84-89, August 1971. ning for Continuity of Care. Richmond, Virginia Re- pany, 1969. 27. U.S. Department of Health, Education, and Welfare. 13. Rodman, Morton J. "Drug Therapy Today Drugs for gional Medical Program, Inc., September 1974. 208 pp. 6. Downey, Gregg W. "Must a Transfer Order Be a Nursing Home Care. Washington, D.C., The Depart- Treating Anxiety," RN, 36:9:57, 59-60, 63-64, 68, 5. Donabedian, Avedis. "Evaluating the Quality of Medi- Death Sentence for SNF Patients?" Modern Health ment, 1973. September 1973. cal Care." Milbank Memorial Fund Quarterly, Care, 4:44-47, October 1974. 28. U.S. Department of Health, Education, and Welfare. 4:3:166-203, July 1966. 7. Etzioni, Amitai, Alfred J. Kahn, and Sheila B. Kam- "Skilled Nursing Facilities: Standards for Certifica- 6. Downey, Gregg W. "American Medical Association Social Services erman. Public Management of Health and Home Care tion and Participation in Medicare and Medicaid Pro- Seminar Seeks Ways to Improve Medical Services in for the Aged and Disabled: "Alternatives to Nursing grams." In Federal Register, 39:12, Part II. Wash- 1. Forman, Allan. "The Nursing Home Ombudsman Dem- Nursing Homes." Modern Nursing Home, 29:6:17-19, Homes." A Position Paper. New York, Center for Pol- December 1972. ington, D.C., The Department, January 17, 1974. onstration Program:" Health Services Reports, icy Research, Columbia University, January 1975. 89 :128-133, March-April 1974. 7. Gladue, J. Raymond. "The Role of the Physician in 8. Farrell, John R. "PSROs and Internal Audit Review." the Nursing Home: Past, Present, and Future." Jour- 2. Mell, Labe B. "Cost Containment-The Result of So- Hospital Progress, :64-66, October 1973. Pharmacy cial Services." The Journal of Long-Term Care Ad- nal of American Geriatrics Society, 21 :444-449, Octo- ber 1973. 9. "Federal Regulations Force Changes in Nursing Home 1. Brands, Alvira Bernice. "Factors Influencing Geriatric ministration, :4-10, Fall 1974. 8. Goldman, Ralph. "Geriatrics as a Specialty-Problems Care." Hospital Practice, 10:2:134-136, 138, February Nursing Practice in the Drug Therapy Regimen of 3. Putman, Phyllis A. "Nurse Awareness and Psychoso- 1975. cial Function in the Aged." Gerontologist, 3:163-166, and Prospects." Gerontology, 14:468-471, December 10. Gold, Jacob G. and Saul M. Kaufman. "Development Aged Patients in Selected Nursing Homes." Unpub- 1974. lished D.N.Sc. dissertation, The Catholic University of 1973. of Care of Elderly: Tracing the History of Institu- 9. Howard, John B. and Kenneth E. Strong. "The Nurs- tional Facilities." Gerontologist, :262-274, Win- America, 1975. 4. The Psychosocial Needs of the Aged: Selected Papers. ing Home Medical Director and Quality Care." The 2. DiPalma, Joseph R. "Drug Therapy Today: Enzymes Gerontology Center, University of Southern California, ter 1970. Journal of Long-Term Care Administration, :3-8, Used as Drugs." RN, 35 1:53-58, January 1972. Los Angeles, 1973. Winter, 1974-75. 11. Greenwald, Shayna R. and Margaret W. Linn. "Inter- 3. DiPalma, Joseph R. "Drug Therapy Today: Precau- 5. U.S. Department of Health, Education, and Welfare. 10. Kavaler, Florence and Mrs. Perry G. Haber. "Delivery correlation of Data on Nursing Homes." Gerontologist, tions with the Anticoagulants." RN, 34:10, 57, 60, 62, A Social Work Guide for Long-Term Care Facilities. 11:337-340, Winter 1971. Models for Nursing Home Health Care Services: The 64, October 1971. Washington, D.C., The Department, 1974. New York City Experience." Nursing Home, :8:6-8, 12. "Guess Who's Coming to the Nursing Home?" Modern 33-34, August-September 1973. Health Care, :40-43, July 1974. 11. Kleh, Jack. "Better Patient Care Role of Medical Di- 13. Harvard Center for Community Health and Medical rector." Journal of American College of Nursing Home Care. Summary of Proceedings, Third Invitational Administrators, :3:11-18, Spring 1973. Conference on Nursing Home Care. Boston, May 30, 1974. 12. Lawson, Ian R. "Professional Standards Review Or- ganization and Care of the Elderly." Journal of Amer- 14. Hefferin, Elizabeth A. and Ruth E. Hunter. "Nursing ican Medical Association, 229:311-313, July 15, 1974. Observation and Care Planning for the Hospitalized 13. Levey, Samuel, et al. "An Appraisal of Nursing Home Aged." Gerontologist, 15 :57-60, February 1975. Care." Journal of Gerontology, 28 :222-228, 1973. 15. Heidell, B. "Sensory Training Puts Patient in Touch." Modern Nursing Home, 8:39-43, 1972. 76 77 APPENDIX A RESIDENT CONTROL RECORD Page of Pages Nursing Home Name MFI Bed Size Nursing Home Id Number Recode Total SNF Residents in Home: residents Total SNF Residents in Sample: residents LIST OF SNF RESIDENTS IN THE FACILITY Instructions for Sample Name of SNF Line Sample Name of SNF Line designation Resident* No. designation Resident* No. SW SW Selecting a Sample of Residents TE TE b C b C for the Long-Term Care a 01 51 02 52 Facility Improvement Campaign 03 53 04 54 05 55 06 56 07 57 The National Center for Health Statistics' staff 08 58 trol record. (A copy of this form is on the next 09 59 devised the method and wrote the instructions for page.) 10 60 selecting a sample of approximately 40 residents 2. List all SNF residents both Title XVIII and 11 61 per facility for the Long-Term Care Facility Im- Title XIX) on the form, one resident per line. (See 12 62 provement Campaign. As required, the sampling 13 63 above definition of "resident".) Be careful not to 14 64 instructions can be redesigned to reflect the num- skip any lines when you are preparing the list. Any 15 65 ber of residents which can be examined during a manner of recording residents in the list is ac- 16 66 team visit. ceptable (i.e., names, facility's resident identifica- 17 67 A new form-the Resident Control Record— 18 68 tion number, etc.) as long as the manner allows was included as part of the packet of question- 19 69 identification of the residents selected for the 20 70 naires for each facility visit and received Office sample. 21 71 of Management and Budget clearance. It was es- 72 3. The total SNF residents in the facility equals 22 sential to the statistical weighting of the sample the line number of the last resident entered on the 23 73 that the resident control record is included in the 24 74 resident control record. Enter this number on the 25 75 packet of completed questionnaires. The sampling line provided at the top of the resident control 26 76 instructions were emphasized during the training record. 27 77 sessions. 28 78 4. Use table 1 to determine the correct sample 29 79 designation. Select the interval in the column 30 80 HOW TO COMPLETE headed "Total SNF residents in the home" which 31 81 THE RESIDENT CONTROL RECORD AND corresponds to the total number of SNF resi- 32 82 SELECT THE SAMPLE OF RESIDENTS 33 83 dents entered on the resident control record. The 34 84 Purpose sample designation, "Start with" (SW), "Take 35 85 every" (TE), can be found in table 1 by reading 36 86 The resident control record has only one pur- across the row to the appropriate SW and TE col- 37 87 pose: to list all SNF residents (both Title XVIII umns. Enter the SW and TE numbers from table 1 38 88 and Title XIX) of the facility for the purpose of in the appropriate lines in column "a" of the resi- 39 89 40 90 selecting a sample to collect survey data. A resi- dent control record. Once you have recorded the 41 91 dent is defined as an individual domiciled in the sample, you can verify its overall accuracy by 42 92 facility for the purpose of receiving specialty checking the column on table 1 headed "Range for 43 93 care. A resident is not a discharged patient. 44 94 sample of SNF residents". The total number of 45 95 residents in the sample should fall within the 46 96 97 Selecting the Sample range listed in this column. 47 48 98 1. Enter the name of the nursing home, its iden- Example.-Assume that you recorded 74 SNF 49 99 residents on the resident control record. Seventy- 50 100 tification number, and the MFI bed size recode on four falls in the interval between 61-90 in the Initials, facility identification number, or any other type of identifier can be used in the list as long as the residents chosen for the the lines provided at the top of the resident con- first column of table 1. Reading across the table, sample can be identified so that their records can be examined. 78 79 LIST OF SNF RESIDENTS IN THE FACILITY LIST OF SNF RESIDENTS IN THE FACILITY Sample Name of SNF Line No. Sample Name of SNF Sample Name of SNF Line designation Sample Name of SNF Line designation residents* designation resident No. designation resident No. SW 1 SW 1 SW 1,2 SW 1,2 TE 2 TE 2 TE 3 TE 3 a b C a b a b C a b C Adams 01 Adams 01 Williams 51 App 02 App 02 Vincent 52 Andrews 03 Andrews 03 Yost 53 Art 04 Art 04 Zemil 54 Baker 05 Baker 05 55 Bett 06 Bett 06 56 Bibe 07 Bic 07 57 Bic 08 Bitten 08 58 Bitten 09 Cobb 09 59 Bauer 10 Coby 10 60 Cobb Consent 11 61 Colby 12 Core 12 62 13 Corr 13 63 14 Cott 14 64 15 Dee 15 65 ILLUSTRATION 1: Partial View of Resident Control Record Dint 16 66 Dor 17 67 the SW would be 1, the TE would be 2, and the Table 1.-Sample designations for obtaining a sample of SNF residents in Farr 18 68 nursing homes Finch 19 69 number of sample residents will fall somewhere Fizz 20 70 between 31-45. Total SNF residents Start with Take every Range for sample of Flair 21 71 in home SNF residents 5. The sampling procedure is as follows: start Gale 22 72 Gamel 23 73 with the number of the line designated as SW and 1-45 1 Take all 1-45 Gore 24 74 circle the line number in column "c" of that person 46-60 1,2 3 31-40 Hill 25 75 61-90 1 2 31-45 as the individual first selected for the sample. Next, 91-120 3 3 30-40 Hope 26 76 121-160 3 4 30-40 Horn 27 77 count down from that line the number of lines 161-200 4 5 32-40 Jackson 28 78 designated in the TE instruction, circle the line 201-240 3 6 34-40 Jones 29 79 241-280 1 7 35-40 number in column "C" and so on until you have June 281-320 30 8 8 35-40 80 gone through the entire list of residents of the 321-360 2 9 36-40 Kain 31 81 361-400 3 10 36-40 Keets 32 82 home. 401-440 9 11 36-40 King 33 83 441-480 10 12 36-40 Example.-When the SW number is 1 and TE Kole 34 84 481-520 7 13 37-40 number is 2, you would start with resident num- 521-560 9 14 37-40 Lambert 35 85 561-600 2 15 38-40 Long 36 86 ber 01. Circle that resident's line number and 601-640 1 16 38-40 Lost 37 87 count down 2 lines to line 03, circle line 03, and 641-680 1 17 38-40 McKay 38 88 681-720 7 18 38-40 count down 2 more lines to line number 05, circle 721-760 10 19 38-40 Mang 39 89 761-800 14 20 38-40 Melton 40 90 line number 05 and SO on until you have gone 801-840 11 21 38-40 Moore 41 91 through the entire list of residents of the home. 841-880 7 22 38-40 Nickel 42 92 881-920 2 23 39-40 The resident line numbers that you have circled Norman 921-960 9 24 39-40 93 are the persons who will be included in the 961-1000 4 25 39-40 Raft 44 94 1001-1040 5 26 39-40 Rick 45 95 sample. See illustration 1 for an example of the 1041-1080 10 27 39-40 Rust 96 resident control record when SW is 1 and TE 1081-1120 13 28 39-40 Sills 47 1121-1160 25 29 38-40 97 is 2. 1161-1200 9 30 39-40 Smith 48 98 1201-1240 29 31 38-40 Tackel 49 99 6. Count the total number of sample residents 1241-1280 17 32 39-40 Tucker 50 100 (i.e., the line numbers circled in column "c") and 1281-1320 13 33 39-40 1321-1360 24 34 39-40 ILLUSTRATION 2: Example of Step 1 for Selecting a Resident Sample When SW Is 1, 2 and TE 18 3. enter this on the appropriate line at the top of the 1361-1400 14 35 39-40 resident control record. 1401-1440 26 36 39-40 1441-1480 34 37 39-40 7. It is very important to do this sampling care- 1481-1520 32 38 39-40 1521-1560 14 39 39-40 fully and correctly as this will affect the variation 1561-1600 36 40 39-40 in the national estimates. 1601-1640 8 41 39-40 81 80 LIST OF SNF RESIDENTS IN THE FACILITY Regardless of the number of SNF residents, the When More Form(s) Are Needed Sample Name of SNF Line Sample Name of SNF Line sample selection is done in exactly the same way, designation resident No designation resident No. with only the SW and TE numbers changing. The resident control record has room for listing SW 1,2 SW 1,2 TE 3 However, the sampling of residents for facilities 100 residents if more lines are needed, use another TE 3 C which have 46-60 SNF residents represent a "spe- resident control record and renumber the lines be- a b C a b ginning with 101. If a 3rd record is needed, re- Adams 01 Williams 51 cial case" in that it is done in the same way but in App 02 Vincent two steps. number starting with 201, and SO on until all SNF 52 Andrews 03 Yost 53 Example.-Assume that you recorded 54 SNF resident's names have been recorded. Art 04 Zemil 54 residents on the residents control record. Fifty- The nursing home name, identification number, Baker 05 55 56 four falls in the interval of 46-60 in the column MFI bed size recode, total SNF residents in the Bett 06 Bic 07 57 head "Total SNF residents" in table 1. Reading home and in the sample, the SW and TE numbers Bitten 08 58 across table 1, the SW numbers are 1 and 2, the should be completed on the additional form (s), Cobb 09 59 the same as on the first form. Recording this infor- 10 60 TE number is 3 and number of sample residents Coby mation is essential, because it will be impossible to Consent 61 will fall somewhere between 31-40. Since there identify the facility without it. The TE number Core 12 62 are two SW numbers, the sampling is done in 13 63 will run past the first to the second form, past the Corr two steps. In step 1, you start with 1 and take Cott 14 64 second form to the third, and SO on. For example, 15 65 Dee every 3. Thus, you would start with resident 01, when the TE number is 10 and the last resident Dint 16 66 circle his line number, take every third resident number sampled was 93, seven lines will be counted Dor 17 67 thereafter and circle their line numbers (i.e., cir- Farr 18 68 on page 1 and three lines on page 2, and the 103d Finch 19 69 cle line numbers 04, 07, 10, 13, 16, * * 43, 46, resident selected for the sample. Fizz 20 70 49, 52). See illustration 2 for the example of Flair 21 71 step 1. Gale 22 72 Selecting the Subsample for the Gamel 23 73 In step 2, you would return to the beginning Densen Patient Classification Instrument Gore 24 74 of the list, start with resident 02, circle his line Hill 25 75 number and take every third resident thereafter The subsampling procedure is as follows: start Hope 26 76 and circle their line numbers (i.e., circle line with the first SNF resident selected in the sample Horn 27 77 28 78 numbers 05, 08, 11, 17, ** 44, 47, 50, 53). (i.e., the first resident whose line number is Jackson circled). Put a second circle around that resident's Jones 29 79 As noted above, the number of sample residents June 30 80 will fall somewhere between 31-40. If you count line number and count down 10 sample residents Kain 31 81 (10 circled resident line numbers), put a second 32 82 the number of circled lines in illustration 3, the Keets circle around that resident's line number and so on King 33 83 precise number of sample residents is 36. until you have gone through the entire sample of Kole 34 84 8. After the sample is selected, remember to in- Lambert 35 85 residents (circled line numbers only). The sample clude the resident control record in the packet with Long 36 86 resident line numbers that you have put a second Lost 37 87 all the other questionnaires. Its inclusion is circle on are the persons who will be in the sub- McKay 38 88 extremely important because the information on sample for the Densen Patient Classification In- Mang 39 89 the resident control record is essential to the sta- strument. The number of residents in this subsam- Melton 40 90 Moore 91 tistical weighting of the sample so that the data ple will never be less than one or more than five. Nickel 42 92 will represent information on all SNF residents The number of residents will usually be three or Norman 43 93 in the Nation. four. Raft 44 94 Rick 45 95 Rust 46 96 Sills 47 97 Smith 48 98 Tackel 49 99 Tucker 50 100 ILLUSTRATION 3: Example of the Completed Sample Selection (i.e., Step 2 Is Completed) When SW Is 1, 2 and TE Is 3. 82 83 B W₂ₙᵢ=the second stage weight for in-scope procedure, two pseudo PSU's must be formed in sample residents in the ith home of each of the three bed-size stratum. The bed size the hth stratum. stratum is indicated by the bed size recode, which nₙᵢ=number of in-scope sample residents is 1, 2, or 3. Within each stratum arrange the homes from the ith home of the hth stratum. by region, alphabetical by State within region, nₙᵢ=number of responding in-scope sample alphabetical by county within State, alphabetical Estimation and Variance Specifications residents from the ith home in the by city within county, and alphabetical by name for the Long-Term Care hth stratum. within city. The pseudo PSU A will contain the Nₕᵢ=total number of in-scope residents in first listed home in the stratum and every second Facility Improvement Campaign the i'ⁿ home of the hth stratum. home after that, i.e., the first, third, fifth, and so The estimator X" is the estimator for an on. The pseudo PSU B in the stratum will contain aggregate. Similar estimates for proportions, the remaining homes, i.e., the second, fourth, sixth, ratios, etc., are computed as follows: and SO on. The following section specifies the estimation where: For a proportion, the numerator would be X" as To construct a variance estimate for resident and variance specifications for the Long-Term Zₙᵢ=the measure of characteristic for the ith computed above with: type estimates, first compute an estimate of the Care Facility Improvement Campaign as de- home in the hth stratum. if the jth in-scope resident of the form Xₖ" from the Kth half-sample. This estimate veloped by the National Center for Health Statis- Then the estimated ratio is R' = X'/Z'. ith home in the hth is like X" computed from the whole sample (see tics. The following instructions for calculation of stratum has the characteristic. For a proportion of homes having a particular resident type estimates), except that all records the variance estimates require information on the 0 otherwise. characteristic, the numerator would be X' as should be weighted by 2 before summing. Then, region, State, county, and city of the facility to computed above with The denominator would be computed by the given an estimate Xₖ" from each replication, the be maintained on the data tape. formula 1 if the ith home in the hth stratum variance of X" is estimated by Xₕ= has the characteristic. 8 ESTIMATION AND VARIANCE 0 otherwise. (Xₖ"-X")². SPECIFICATIONS FOR 1974 ONHA SURVEY The denominator would be computed as follows: where Home Type Estimates for residents who are in-scope and The variance for home type estimates is com- 3 mₙ Xₙᵢ Xₘⱼ= in the ith home of the hth stratum puted in the same way as the variance for resident The estimator recommended for use in the otherwise type estimates except Xₖ' is like X' for home type ONHA survey is an inflation estimator. Specifically, where For a ratio statistic of the form R=X/Z, the estimates with all records being weighted by 2 be- 1 if the ith home in the hth stratum is estimate X would again be X", and for Z use fore summing. in-scope. These procedures should also be used for esti- where: otherwise mating the variance of rates, percentages, and so Xₙᵢ=measure of characteristic for the i'' Then P'=X'/M'. where on, as well as aggregates. home in the hth stratum. W₁ₙ₁=The first stage weight of the ith home Zₙᵢⱼ=the measure of characteristic for the in the hth stratum. jth sample resident of the ith home in Resident Type Estimates the hth stratum. Table 2.-ONHA survey replicate indicators NOTE:-The weights W₁ₕᵢ are given in table 1 of this document. The estimator recommended for use is again Then the estimated ratio is R"=X"/Z. Stratum Pseudo PSU Replicate indicators mₙ =number of in-scope sample homes re- an inflation estimator. sponding in the hth stratum, where a A 11101000 home is in scope if it is a skilled nursing That is: Variance Estimate 1 B 00010111 home. A 01110100 2 mₙ'=number of sample homes clarified as The variance estimation procedure to be used is B 10001011 A 00111010 being in-scope at survey time in the the balanced half-sample replication procedure. 3 B 11000101 hth stratum. mₙ =number of sample homes selected from There will be eight balanced half-sample replicates Example: The first half sample replicate contains PSU A from stratum 1, PSU B from the hth stratum. whose composition is shown in table 2. For the statum 2, and PSU B from stratum 3. The estimator X' is the estimator of an aggre- gate. The estimator for proportions, ratios, etc., where: are computed as follows. Xrᵢⱼ=the measure of characteristic for the For a ratio statistic of the form R=X/Z, the estimate of X would be X' shown above and for jth in-scope sample resident in the Z use the estimator ith home of the hth stratum. (An in-scope resident is a resident receiv- ing skilled nursing care under the Medicare or Medicaid programs.) LIBRARY 84 85 588-459 APPENDIX C Diagnostic category ICDA Code 13. Diseases of digestive system Disease of esophagus, stomach and duodenum (530-537). Hernia of abdominal cavity (550-553). Other diseases of intestine and peritoneum (560-569). Disease of liver, gall bladder, and pancreas (570-577). Symptoms referable to upper GI tract (784). Symptoms referable to abdomen and lower GI tract (785). Preparation of the Data for Analysis 14. Diseases of genitourinary sys- Diseases of genitourinary system (580-629). tem. Symptoms referable to genitourinary system (786). Uremia (792). 15. Diseases of eye and ear Other diseases and conditions of eye (370-379). DIAGNOSTIC CATEGORIES Diseases of ear and mastoid process (380-389). Combined blindness and deafness (special code). Team physicians transcribed the actual di- all diagnoses on returned questionnaires by a 16. Other Other category includes: agnoses to the survey form as they appeared on group of three physicians, who mutually clarified Disease of thyroid gland (240-246). patients' charts, identifying primary and second- non-specific diagnoses and agreed on the diagnostic Disease of other endocrine glands excluding diabetes mellitus (250-258). ary diagnoses on admission and other diagnoses groups used in the reported tables. The diagnostic Avitaminosis and other nutritional deficiencies (260-269). Congenital disorders of amino acid metabolism (270-279). postadmission. To assure consistent coding the categories used with appropriate ICDA Code are Disease of the blood and blood-forming organs (280-289). corresponding ICDA designation was assigned to shown below. Infections of skin and subcutaneous tissue (680-686). Other inflammatory conditions of skin and subcutaneous tissue (690-698). Diagnostic category ICDA Code Chronic ulcer of skin (707). 1. Heart Disease Chronic rheumatic (393-398). Hypertensive (402, 404). Ischemic (410-414). Other forms (420-429). 2. Chronic brain disease Mental disorders not specified as psychotic associated with physical condition (309). Other disease of brain (347). Generalized ischemic cerebrovascular disease (437). Senility without mention of psychosis (794). 3. Stroke Cerebrovascular disease (except generalized ischemic) (430-436, 438). 4. Fractures Fractures (800-829). Dislocations without fracture (830-839). 5. Neurological disease Late effects of acute poliomyelitis (044). Syphilis of central nervous system (094). Inflammatory disease of central nervous system (320-324). Hereditary and familial disease of nervous system (330-333). Other diseases of central nervous system (340-349). Disease of nerves and peripheral ganglia (350-358). Congenital anomalies of brain and spinal cord (740-743). Down's disease (759). 6. Generalized arteriosclerosis Hypertensive disease (400-401). and hypertension. Disease of arteries, arterioles and capillaries (440-448). Diseases of veins and lymphatics and other diseases of circulatory system (450- 458). 7. Neuroses and psychoses Psychoses (290-299). Neuroses, personality disorders and other nonpsychotic mental disorders (300-309). 8. Diabetes Diabetes Mellitus (250). 9. Diseases of musculoskeletal Diseases of musculoskeletal system and connective tissue (710-738). system. 10. Mental retardation Mental retardation (310-315). 11. Neoplasms Neoplasms-all sites (140-239). 12. Diseases of respiratory sys- Pulmonary embolism and infarction (450). tem. Acute respiratory disease except influenza (460-466). Influenza (470-474). Pneumonia (480-486). Bronchitis, emphysema and asthma (490-493). Other diseases of respiratory system (510-519). Symptoms referable to respiratory system (783). 86 87 APPENDIX D 2. Conduct survey of records of patients in the 2. Conduct survey of records of patients in the sample using the rehabilitative patient specific sample using the psychosocial patient specific cri- criteria forms. teria forms. 3. Conduct observation/interview of patients in 3. Conduct observation/interview of patients in the sample using the rehabilitative patient specific the sample using the psychosocial patient specific criteria forms. criteria forms. General Instructions for Members of the Survey Team Pharmacist Responsibilities Fire Safety Engineer Responsibilities 1. Conduct the pharmaceutical facility specific 1. Conduct life safety code survey. criteria survey. 2. Assist other surveyors as necessary. 2. Conduct the pharmaceutical patient specific A SUMMARY paring the work sheets. This condition responsibil- criteria survey on the patients in the sample. ity will require implementation of activities which Administrative Surveyor Responsibilities 1. The random selection and the survey team is will enable the members of the team to review each to concern itself only with SNF patients in the of the selected patient's medical record and to Dietitian Responsibilities As team leader for the survey Title XVIII and Title XIX programs. No ICF conduct necessary interviews and observations. 1. Conduct nutrition and dietetics facility sur- 1. Responsible for the overall survey effort. patients. No private patients. 2. Act as a consultant to the team members to vey using the nutrition and dietetics facility spe- 2. Entry and exit conference. 2. If facility has no SNF XVIII/XIX patients assist in finalizing judgments concerning the medi- cific criteria forms. 3. Survey schedule for survey. do all of the survey except the patient specific cal condition of a patient. 2. Conduct survey of records of patients in the 4. Management section of quality of care survey criteria sections and the patient assessment work- 3. Review the medical record and assist in con- sample using the nutrition and dietetics patient form. sheets. ducting interviews and observation of the ran- specific criteria forms. 5. Financial information survey. 3. You are to survey for the current status of domly selected patients. 3. Conduct observation/interview of patients in 6. Control over all survey forms and security of the facility and its SNF patients. Review records 4. Survey patient care policies of the survey. confidentiality. of the randomly selected patients only. the sample using the nutrition and dietetics pa- 5. Survey the medical unit of the survey. tient specific criteria forms. 7. Collecting, assembling, and reviewing for ac- 4. This is a fact-finding survey, not a certifica- 6. For each randomly selected patient, prepare curacy and completion (all forms). tion or licensure survey. Be tactful. that portion of the patient assessment worksheet 8. Select patients for record review, observa- 5. All report forms and other information is which pertains to the current primary diagnosis Social Worker Responsibilities tion and interview. confidential. Do not lose any forms or instructions (or if not available, the primary admitting diag- or other material provided. Keep the material 1. Conduct psychosocial facility survey using the 9. Complete the LTCFI survey identification nosis) and each current secondary diagnosis. In secure at all times. psychosocial facility specific criteria forms. sheet for each facility. addition, record the drugs currently prescribed for 6. Definitions appearing in the FEDERAL REG- the patient which fall within the categories listed. ISTER of Jan. 17, 1974 are to be used for this survey. 7. Review for accuracy and completeness the 7. Identification Procedures-use code numbers patient assessment report. only for all forms. Names of Facility, patients, personnel, city, State or any other information is not to be entered on the forms with the exception Registered Nurse Responsibilities of the patient selection form. Your forms are al- 1. Conduct nursing facility survey using the ready coded. After patients have been selected nursing facility specific criteria forms. use only the number opposite the patient's name 2. Conduct survey of records of patients in the appearing on the patient selection form, on the sample using the nursing patient specific criteria patient specific criteria form and patient assess- forms. ment worksheet. 3. Conduct observation/interview of patients in the sample using the nursing patient specific cri- Instructions for Physician Member of Team teria forms. 4. Conduct assessment of selected patients in The physician member of the survey team will be sample using patient assessment worksheet. responsible for the overall patient assessment ac- tivity and in that regard will: 1. Coordinate the survey activities of the other Rehabilitative Responsibilities professional specialists in conducting the patient 1. Conduct rehabilitative facility survey using specific criteria sections of the survey and in pre- the rehabilitative facility specific criteria forms. 88 89 APPENDIX E Ms. Mary Lou Lane, Director PARTICIPANTS Office of Long-Term Care Standards Miss Jean Bainter Enforcement Nurse Consultant Region VI Research and Development Branch Dallas, Tex. Division of Long-Term Care Miss Carol Larson, R.N. Rockville, Md. Health Services Administration Mr. William Cox Acknowledgments Bureau of Quality Assurance Physical Therapy Consultant Rockville, Md. Division of Provider Standards and Certification Mr. Benjamin Latt Bureau of Quality Assurance Health Resources Administration Rockville, Md. Division of Long-Term Care The Office of Nursing Home Affairs gratefully Mr. Phillip Bettendorf Mr. Charles U. Erdeljon Rockville, Md. acknowledges the splendid cooperation and the Tulane University Health Services Administration New Orleans, La. Miss Mary R. Lester Indian Health Service significant contribution of all persons who directly Office of the Secretary Rockville, Md. Ms. Leah Bigelow or indirectly participated in the Long-Term Care Office of the Regional Director Office of Nursing Home Certification Mrs. Bernice Harper, Director Office of Long-Term Care Standards Region x Social Worker Facility Survey and the preparation of this report. Seattle, Wash. Enforcement, Region II Division of Long-Term Care Without their breadth of experience and expertise New York, N.Y. Mrs. Barbara McNitt, R.N., Rockville, Md. in a wide number of health fields and in long-term Ms. Martha E. Clark Associate Dr. William Jesse care, this study would have been impossible. We Division of Quality Standards Harvard Center for Community Health and Medical Care Health Services Administration Region VI Boston, Mass. Division of Peer Review have attempted to list the names of those who par- ticipated directly to whom we are indebted for as- Dallas, Tex. Mr. Michael J. Oliva. Rockville, Md. Ms. Betty Cornelius Office of the Regional Director Mr. Nicholas Olimpio sistance. This brief list does not reveal their ex- Division of Long-Term Care Office of Long-Term Care Standards Enforcement National Institutes of Health tensive academic credentials. National Center for Health Services Region VIII Bethesda, Md. At this time we also wish to express our sincere Research and Development Denver, Colo. Ms. Charlotte Smith appreciation to all programs and agencies and the Rockville, Md. Dietitian Advisor Dr. Claire F. Ryder, Chief many individuals who indirectly supported the Mr. William Cox Division of Policy Development Division of Provider Standards and Certification Physical Therapy Consultant Office of Nursing Home Affairs Bureau of Quality Assurance survey in other countless ways. The interest and Division of Provider Standards Rockville, Md. Rockville, Md. enthusiasm envidenced by all who participated and Certification Dr. Hugh Sloan directly and indirectly in the survey and in the Bureau of Quality Assurance LIFE SAFETY CODE TASK FORCE Office of the Regional Director Rockville, Md. preparation of this introductory report indicate Office of Long-Term Care Standards Enforcement Mr. Michael Morelli, Chairman Mrs. Angela Ernitz, Associate that steady progress will continue to be made in Region IX Social Science Analyst Harvard Center for Community Health San Francisco, Calif. Office of Nursing Home Affairs improving long-term care in the Nation. and Medical Care Rockville, Md. Ms. Charlotte Smith Boston, Mass. Bureau of Quality Assurance Mr. Richard Hall PARTICIPANTS Rockville, Md. ORIENTATION AND TRAINING PROGRAM Division of Quality Standards Mr. Richard Amerikian Region V Mr. Michael Spodnik, Jr. Health Services Administration Mr. Ronald Eggers, Coordinator Chicago, Ill. Division of Provider Standards and Certification Bureau of Quality Assurance Deputy Director Dr. Steven D. Helgerson Bureau of Quality Assurance Rockville, Md. Office of Long-Term Care Standards Enforcement Division of Quality Standards Rockville, Md. Mr. Donald Brooks, Chairman Region VI Region x Mr. Roger W. Turenne Office of Facilities, Engineering and Property Manage- Dallas, Tex. Seattle, Wash. Office of the Regional Director ment and Technical Standards Committee Dr. Samuel Kidder Office of Long-Term Care Standards Enforcement Washington, D.C. PARTICIPANTS Pharmacist Region IV Mr. Richard Davidson Bureau of Quality Assurance Atlanta, Ga. Dr. Thomas Antone Social and Rehabilitation Service Deputy Chief Rockville, Md. Mr. David E. Watson, Director Medical Services Administration Division of Standards Enforcement Mr. John Kerns Office of Long-Term Care Standards Enforcement Washington, D.C. Administrator Region VII Coordination Mr. Howard Nickelsen Office of Nursing Home Affairs Bureau of Quality Assurance Kansas City, Mo. Social Security Administration Rockville, Md. Baltimore, Md. Rockville, Md. Mr. Ronald E. LaNeve QUALITY OF CARE TASK FORCE Mr. Julian Smariga, Deputy Director Mr. Donald E. Baker Office of the Regional Director Office of Architecture and Engineering Pharmacist Office of Long-Term Care Standards Mr. Arthur Barker, Chairman Division of Facilities Utilization Division of Quality Standards Enforcement Nursing Home Specialist Health Care Facilities Service Region IV Region III Office of Nursing Home Affairs Bureau of Health Resource Development Atlanta, Ga. Philadelphia, Pa. Rockville, Md. Rockville, Md. 90 91 SELECTION OF PERSONNEL TASK FORCE Mrs. Angela Ernitz, Associate Mr. Maurice Hartman, Chief Ronald S. Eggers LONG-TERM CARE Harvard Center for Community Health and Medical Care Fiscal and Administration Branch Office of the Regional Director Boston, Mass. Social Security Administration Office of Long-Term Care Standards Enforcement Miss Helen Foerst, Chairman Baltimore, Md. Region VI Assistant Chief Nurse Officer Dr. Charles D. Flagle, Professor Dallas, Tex. Office of Nursing Home Affairs Department of Public Health Administration Mr. Keith Hoffman Rockville, Md. Johns Hopkins University Technical Services Branch Sidney V. Gottlieb School of Hygiene and Public Health Division of Health Resources Public Health Service Baltimore, Md. Mathematic Statistician National Institutes of Health PARTICIPANTS Mrs. Ellen W. Jones, Assistant Director Rockville, Md. Bethesda, Md. Ms. Dorothy Aird Harvard Center for Community Health and Medical Care Robert G. Griffiths Mr. Michael Spodnik, Jr. Health Services Administration Boston, Mass. Acting Director Public Health Service Bureau of Quality Assurance Dr. Sidney Katz, Professor and Director Division of Provider Standards and Certification Health Resources Administration Rockville, Md. Bureau of Quality Assurance Bureau of Health Planning and Resource Development Office of Health Services, Education and Research Michigan State University Rockville, Md. Rockville, Md. Mrs. Louise Anderson, Chief Health Manpower Development Branch East Lansing, Mich. F. Gene Headley Mrs. Joan Van Nostrand, Acting Chief Commissioned Corps Personnel Public Health Service Mrs. Barbara McNitt, R.N. Long-Term Care Statistics Branch Rockville, Md. St. Elizabeth's Hospital Associate Division of Health Resources Alcohol, Drug Abuse, and Mental Health Administration Miss Mary Ann Fugitt Harvard Center for Community Health and Medical Care Utilization Statistics Washington, D.C. Nursing Home Specialist Boston, Mass. Rockville, Md. Office of Nursing Home Affairs Robert F. Hickman Rockville, Md. Ms. Beverlee Myers, Deputy Commissioner Dr. Eugene W. Veverka, Deputy Director Office of the Regional Director Division of Medical Assistance Regional Programs Implementations Office of Long-Term Care Standards Enforcement Dr. William Munier Department of Social Services Office of Regional Affairs Health Services Administration Region VIII Albany, N.Y. Washington, D.C. Bureau of Quality Assurance Denver, Colo. Rockville, Md. Dr. Anthony Robbins, Commissioner of Health Sylvestre Lee Vermont State Health Department Dr. Hugh Sloan Burlington, Vt. ADMINISTRATORS Office of the Regional Director Health Resources Administration Office of Long-Term Care Standards Enforcement Bureau of Health Services Research Mr. Glenn C. Williams, Chief David L. Allen Region IX Rockville, Md. Nursing Home Rate Setting Division Office of the Regional Director San Francisco, Calif. Bureau of Health Care Administration Office of Long-Term Care Standards Enforcement Rowland W. McDermott Michigan Department of Public Health Region V Office of the Regional Director COST TASK FORCE State of Michigan Chicago, Ill. Office of Long-Term Care Standards Enforcement Lansing, Mich. Reuben A. Baybars Region IV Dr. Michael Fitzmaurice, Chairman Economist Public Health Service Atlanta, Ga. Health Insurance Studies EXECUTIVE COMMITTEE Health Services Administration Hugh Miller Social Security Administration Indian Health Service Office of the Regional Director Bethesda, Md. Mr. Ronald Eggers, Chairman Rockville, Md. Office of Long-Term Care Standards Enforcement Deputy Director Region IV Eugene Burger PARTICIPANTS Office of Long-Term Care Standards Enforcement Atlanta, Ga. Office of the Regional Director Mr. Al Baker Region VI Office of Long-Term Care Standards Enforcement Paul O'Donnell, Jr. Special Assistant for Cost Monitoring Dallas, Tex. Region II Office of the Regional Director Office of the Deputy Assistant Secretary for Planning and New York, N.Y. Office of Long-Term Care Standards Enforcement Evaluation-Health Region III PARTICIPANTS Washington, D.C. Rolland L. Cox Philadelphia, Pa. Dr. Rita Chow, Deputy Director Mr. Willis W. Atwell Office of the Regional Director Paul Panneton Field Liaison Staff Office of Long-Term Care Standards Enforcement Office of Nursing Home Affairs Region VII Public Health Service Rockville, Md. Administration on Aging Washington, D.C. Kansas City, Mo. Health Resources Administration Bureau of Health Manpower Mrs. Joan Van Nostrand, Acting Chief Long-Term Care Statistics Branch Dr. Jonathan Bates Harvey Demsky Rockville, Md. Division of Health Resources Special Assistant to Deputy Assistant Secretary for Office of the Regional Director James W. Rolofson Utilization Statistics Health Office of Long-Term Care Standards Enforcement Public Health Service Rockville, Md. Office of the Assistant Secretary for Health Region II Food and Drug Administration Washington, D.C. New York, N.Y. Rockville, Md. Ms. Mary Jo Gibson Howard E. Dickinson AD Hoc ADVISORY COMMITTEE Gary M. Silman Special Assistant to the Director Office of the Regional Director Public Health Service Dr. Paul M. Densen, Director Utilization Control Division Office of Long-Term Care Standards Enforcement Division of Financing and Health Economics Harvard Center for Community Health and Medical Care Social and Rehabilitation Service Region VIII Region VI Boston, Mass. Washington, D.C. Denver, Colo. Dallas, Tex. 92 93 588-459 Jerry B. Thompson Nelson L. Hettler Philip R. Paul Frances J. Contreras Office of the Regional Director Office of the Regional Director Office of the Regional Director Office of the Regional Director Office of Long-Term Care Standards Enforcement Regional Office of Facilities Engineering and Construction Regional Office of Facilities Engineering and Construction Office of Long-Term Care Standards Enforcement Region x Region II Region III Region IX Seattle, Wash. New York, N.Y. Philadelphia, Pa. San Francisco, Calif. Donald W. Trent Keith S. Hord William V. Phillips Mary Eileen G. Damian Office of the Regional Director Public Health Service Office of the Regional Director Office of the Regional Director Office of Long-Term Care Standards Enforcement Office of Long-Term Care Standards Enforcement Office of Long-Term Care Standards Enforcement National Institutes of Health Region IV Bethesda, Md. Region VI Region III Atlanta, Ga. Myron S. Hurwitz Dallas, Tex. Philadelphia, Pa. Nancy Damich Ernest A. Weinerman Public Health Service Richard S. Pike Public Health Service Office of the Regional Director Health Resources Administration Office of the Regional Director National Institutes of Health Office of Long-Term Care Standards Enforcement Bureau of Health Planning and Resource Development Regional Office of Facilities Engineering and Construction Bethesda, Md. Region I Rockville, Md. Region II New York, N.Y. Elizabeth J. Federer Boston, Mass. Jeremiah C. Iandolo Office of the Regional Director Kenneth L. Winters Office of the Regional Director Harold H. Rhodes Office of Long-Term Care Standards Enforcement Public Health Service Regional Office of Facilities Engineering and Construction Office of the Regional Director Region V Division of Quality Standards Region III Regional Office of Facilities Engineering and Construction Chicago, Ill. Region VI Philadelphia, Pa. Region II Fred D. Garcia Dallas, Tex. New York, N.Y. Daniel Jacobs Office of the Regional Director Office of the Regional Director Charles M. Slaymaker, Jr. Office of Long-Term Care Standards Enforcement Regional Office of Facilities Engineering and Construction Office of the Regional Director Region VIII FIRE SAFETY ENGINEERS Region V Regional Office of Facilities Engineering and Construction Denver, Colo. Chicago, Ill. Region V Lester Arnow Nona Gish Chicago, Ill. Office of the Regional Director Donald E. Kelley Office of the Secretary Office of the Secretary Strone Sparks Office of Nursing Home Certification Regional Offce of Facilities Engineering and Construction Region II Office of Facilities Engineering and Property Management Public Health Service Region x Washington, D.C. Health Resources Administration Seattle, Wash. New York, N.Y. Bureau of Health Manpower Franz W. Krebs Maxie Hardin Tommie L. Bowen Rockville, Md. Office of the Secretary Office of the Regional Director Office of the Regional Director Office of Facilities Engineering and Property Management Burt L. Utt Office of Long-Term Care Standards Enforcement Regional Office of Facilities Engineering and Construction Washington, D.C. Office of the Regional Director Region VI Region IV Regional Office of Facilities Engineering and Construction Dallas, Tex. George W. LaRoe Atlanta, Ga. Region VII Office of the Regional Director Beverly J. Higgins Kansas City, Mo. Clyde H. Dorsett Office of Long-Term Care Standards Enforcement Office of the Regional Director Public Health Service George F. Winn Office of Long-Term Care Standards Enforcement Region VI National Institute of Mental Health Office of the Regional Director Region VII Dallas, Tex. Bethesda, Md. Regional Office of Facilities Engineering and Construction Kansas City, Mo. Daniel A. McNiven Region I Arlene Kanai Stanley R. Dube Office of the Regional Director Boston, Mass. Public Health Service Public Health Service Regional Office of Facilities Engineering and Construction Health Services Administration Health Resources Administration Region IX Indian Health Service Bureau of Health Manpower San Francisco, Calif. NURSES Rockville, Md. Rockville, Md. Martin T. Moffitt Joanne C. Kremer Raymond B. Eakle Marcile Backs Office of the Regional Director Office of the Regional Director Office of the Regional Director Public Health Service Regional Office of Facilities Engineering and Construction Office of Long-Term Care Standards Enforcement Health Resources Administration Regional Office of Facilities Engineering and Construction Region VII Region II National Center for Health Services Research Region VIII New York, N.Y. Kansas City, Mo. Rockville, Md. Denver, Colo. Nina Lee Charles Dee Moore Leah Bigelow Public Health Service Donald Gooch Office of the Regional Director Office of the Regional Director Health Services Administration Office of the Secretary Nursing Home Certification Office of Long-Term Care Standards Enforcement Bureau of Community Health Services Office of Facilities Engineering and Property Management Region x Region II Division of Clinical Services Washington, D.C. Seattle, Wash. New York, N.Y. Bethesda, Md. V. Richard Hale Bernard J. Parodi Mildred R. Burns Mary R. Lester Office of the Regional Director Office of the Regional Director Public Health Service Office of the Secretary Regional Office of Facilities Engineering and Construction Regional Office of Facilities Engineering and Construction Division of Quality Standards Office of Nursing Home Certification Region IV Region II Region IV Region x Atlanta, Ga. New York, N.Y. Atlanta, Ga. Seattle, Wash. 94 95 Goldie C. Moore Rebecca Kay Dillon Audrey Paulbitski Donald E. Baker Public Health Service Public Health Service Public Health Service Hospital Public Health Service National Institutes of Health Health Services Division Region IX Division of Quality Standards Bethesda, Md. Region II San Francisco, Calif. Region IV Margaret Petruzzo New York, N.Y. Jo Ann Pegues Atlanta, Ga. Public Health Service Anne Claire Donovan Office of the Regional Director John S. Cipriano National Institutes of Health Public Health Service Aging Services Public Health Service Bethesda, Md. Health Resources Administration Region VIII Food and Drug Administration Bureau of Health Planning and Resource Development Denver, Colo. Rockville, Md. Judy Rossow Public Health Service Rockville, Md. Marian Petkoff Lou Coccodrilli St. Elizabeth's Hospital Public Health Service Public Health Service Cora Beth Duncan Alcohol, Drug Abuse, and Mental Health Administration St. Elizabeth's Hospital Health Resources Administration Public Health Service Alcohol, Drug Abuse, and Mental Health Administration Division of Health Resources Washington, D.C. Division of Health Services Washington, D.C. Development Bernice Szukalla Region IV Geraldine M. Piper Region II Office of the Regional Director Atlanta, Ga. Public Health Service New York, N.Y. Office of Long-Term Care Standards Enforcement Marilyn Farrand Division of Resources Development Thomas D. DeCillis Region VIII Public Health Service Health Manpower and Development Branch Public Health Service Denver, Colo. National Institutes of Health Region IV Food and Drug Administration Helen M. Tate Bethesda, Md. Atlanta, Ga. Rockville, Md. Office of the Regional Director Marie L. Goulet Elizabeth A. Prendergast Robert Eaton Office of Long-Term Care Standards Enforcement Public Health Service Public Health Service Public Health Service Region IV Division of Quality Standards Division of Health Services Food and Drug Administration Atlanta, Ga. Region II Region II Rockville, Md. Violet D. Wright New York, N.Y. New York, N.Y. Charles U. Erdeljon Public Health Service Mary Lou Haskins Jeanne M. Reid Public Health Service Division of Health Services Office of the Reigonal Director Public Health Service Health Services Administration Region VI Office of Long-Term Care Standards Enforcement National Institutes of Health Indian Health Service Dallas, Tex. Region I Bethesda, Md. Rockville, Md. Boston, Mass. Lois R. Seidler George Freedman Public Health Service Public Health Service NUTRITIONISTS Ramona Higgins Division of Quality Standards Health Resources Administration Public Health Service Region VII Bureau of Health Planning and Resource Development R. LaJeune Bradford Region III Kansas City, Mo. Rockville, Md. Office of the Regional Director Philadelphia, Pa. Charlotte Smith Santos L. Garza Office of Long-Term Care Standards Enforcement Debra S. Kessler Public Health Service Public Health Service Region VIII Public Health Service Bureau of Quality Assurance Division of Health Services Denver, Colo. Food and Drug Administration Rockville, Md. Region VI Mary Bruchac Rockville, Md. Florence Smith Dallas, Tex. Public Health Service Hospital Julia J. Kula Office of Human Development John T. Gimon Region IX Public Health Service Administration on Aging Office of the Regional Director San Francisco, Calif. Health Resources Administration Washington, D.C. Office of Long-Term Care National Center for Health Services Research Alice M. Stang Standards Enforcement H. Mariel Caldwell Rockville, Md. Public Health Service Region III Public Health Service Health Resources Administration Philadelphia, Pa. Division of Health Services Doris E. Lauber Indian Health Service Barry Gordon Maternal and Child Health Office of the Regional Director Rockville, Md. Public Health Service Region V Office of Long-Term Care Standards Enforcement Region IX Dorothy Stringfellow Division of Health Services Chicago, Ill. Public Health Service Region II San Francisco, Calif. Martha E. Clark Food and Drug Administration New York, N.Y. Public Health Service Sallie Norcott Rockville, Maryland Richard Hall Public Health Service Public Health Service Division of Quality Standards Health Resources Administration Diviison of Quality Standards Region VI Bureau of Health Manpower PHARMACISTS Region V Dallas, Tex. Rockville, Md. Chicago, Ill. Mary Brice Deaver Isabel Patterson Mary Lou Anderson Paul H. Honda Public Health Service Public Health Service Office of the Regional Director Office of the Regional Director Regional Health Administrator Division of Health Services Office of Long-Term Care Office of Long-Term Care Office of the State Coordinator Maternal and Child Health Standards Enforcement Standards Enforcement Region VI Region III Region I Region VIII Dallas, Tex. Boston, Mass. Philadelphia, Pa. Denver, Colo. 96 97 Juanita P. Horton Sam G. Wynn, Jr. Jimmy Ray Jones Johnathan T. Spry Public Health Service Office of the Regional Director Public Health Service Office of Personnel Management Division of Financing and Health Office of Long-Term Care San Francisco, Calif. Commissioned Personnel Operations Division Economics Standards Enforcement Rockville, Md. Thomas Ray Jones Dallas, Tex. Region VI Office of the Regional Director Eleanor A. Stapin Gwendolyn Johnson Dallas, Tex. Office of Long-Term Care Standards Enforcement Public Health Service Public Health Service Region VIII National Institutes of Health Food and Drug Administration Denver, Colo. Bethesda, Md. PHYSICAL THERAPISTS Rockville, Md. Marsha H. Lampert Lynn A. Talbot Richard M. King John B. Allis Public Health Service Public Health Service Office of the Regional Director Office of the Regional Director National Institutes of Health Office of the Secretary Office of Long-Term Care Office of Long-Term Care Bethesda, Md. Assistant Secretary for Health Standards Enforcement Standards Enforcement Commissioned Personnel Operations Division Ronald E. LaNeve Region IX Rockville, Md. Region VIII Office of the Regional Director San Francisco, Calif. Denver, Colo. Office of Long-Term Care Standards Enforcement John M. Tuveson John P. Koclanes Robert K. Baus Region III Public Health Service Hospital Office of the Regional Director Public Health Service Philadelphia, Pa. San Francisco, Calif. Office of Long-Term Care Indian Health Service John Larson William Wallis Standards Enforcement Alaska Native Health Service Public Health Service Hospital Office of the Regional Director Region VIII Rockville, Md. San Francisco, Calif. Office of Long-Term Care Standards Enforcement Denver, Colo. Louise Bezdek Region VI Ronald F. Leonard Ramona McCarthy Dallas, Tex. Public Health Service Office of the Regional Director Public Health Service National Institutes of Health Office of Long-Term Care Standards Enforcement Wendy Wheat Food and Drug Administration Bethesda, Md. Region IX Office of the Regional Director Rockville, Md. James Wolfe Bredon San Francisco, Calif. Office of Long-Term Care Standards Enforcement Samuel Merrill Region VIII Bureau of Medical Service Roger Nelson Public Health Service Denver, Colo. Division of Hospitals and Clinics Public Health Service Hospital Division of Quality Standards Region IV San Francisco, Calif. Region I Atlanta, Ga. Michael J. Oliva PHYSICIANS Boston, Mass. William E. Cox Office of the Regional Director Nicholas Olimpio Public Health Service Office of Long-Term Care Standards Enforcement Gordon Allen, M.D. Public Health Service Bureau of Quality Assurance Public Health Service Region VIII National Institutes of Health Rockville, Md. National Institutes of Health Denver, Colo. Bethesda, Md. Bethesda, Md. Harold Egbert Gordon S. Pocock William B. Sisco Bureau of Medical Services Lenore Bajda, M.D. Office of the Regional Director Public Health Service Hospital Public Health Service Hospital Public Health Service Office of Long-Term Care Standards Enforcement Region IX Seattle, Wash. National Institutes of Health Region IX San Francisco, Calif. Bethesda, Md. Perry S. Esterson San Francisco, Calif. James L. Snowden Public Health Service Jonathan R. Bates, M.D. Jon R. Robinson Public Health Service Office of Assistant Secretary for Health Outpatient Clinic Public Health Service National Institutes of Health Washington, D.C. Washington, D.C. Division of Health Services Bethesda, Md. Region VII John M. Boyce, M.D. Neil Hartman Center for Disease Control H. C. Skip Watters Office of the Regional Director Kansas City, Mo. Public Health Service Bureau of Epidemiology Office of Long-Term Care Standards Enforcement Joseph R. Scally Atlanta, Ga. Division of Quality Standards Region V Office of the Regional Director Region V William R. Budge, M.D. Chicago, Ill. Chicago, Ill. Office of Long-Term Care Standards Enforcement Center for Disease Control Kirk Hillman Region IX Atlanta, Ga. Donald H. Williams Public Health Service San Francisco, Calif. Office of the Secretary Robert Chandler, M.D. Office of Nursing Home Health Services Administration Walter Schneiderwind Office of the Regional Director Certification Bureau of Medical Services Public Health Service Office of Long-Term Care Standards Enforcement Region x Public Health Service Hospital Health Services Administration Region VIII Seattle, Wash. Staten Island, N.Y. Region II Denver, Colo. New York, N.Y. Bobbie L. Wolf James C. Hufsey Philomen P. Ciarla, M.D. Public Health Service Public Health Service Andrew L. Smith Public Health Service Division of Quality Standards Division of Health Services Public Health Service Food and Drug Administration Region VII Region VI Outpatient Clinic Division of Drug Experience Kansas City, Mo. Dallas, Tex. Washington, D.C. Rockville, Md. 98 99 Harold T. Conrad, M.D. David Kneapler, M.D. Roland B. Williams, M.D. Walter Levi Office of the Regional Director Public Health Service Health Services Administration Public Health Service Office of Long-Term Care Standards Enforcement Food and Drug Administration Bureau of Quality Assurance Health Resources Administration Region IX Rockville, Md. San Francisco, Calif. Rockville, Md. Bureau of Health Planning and Resource Development Randall H. Lortscher, M.D. Rockville, Md. J. Lyle Conrad, M.D. Public Health Service Center for Disease Control Douglas A. Mahy Region VIII SOCIAL WORKERS Bureau of Epidemiology Office of the Regional Director Denver, Colo. Atlanta, Ga. Office of Long-Term Care Standards Enforcement Frank Melewicz, M.D. Mari Alsop Region v Emmett Cooper, M.D. Center for Disease Control St. Elizabeth's Hospital Chicago, Ill. Public Health Service Laboratory Bureau Alcohol, Drug Abuse, and Mental Health Administration National Institutes of Health Atlanta, Ga. Washington, D.C. Norma A. Marler Social and Rehabilitation Service Bethesda, Md. Roger J. Meyer, M.D. C. Ellis Barnham Assistance Payments Administration Ernest S. Cunningham, M.D. Social and Rehabilitation Service Public Health Service Region VI Public Health Service Office of Regional Commissioner Division of Health Services Dallas, Tex. Division of Health Services Region V Region VII Anne L. Martin Region VI Chicago, Ill. Kansas City, Mo. Public Health Service Dallas, Tex. David C. Miller, M.D. Division of Health Services Audrey T. Barker Leslie G. Ford, M.D. Center for Disease Control Alcohol, Drug Abuse, and Mental Health Administration Office of the Regional Director Health Services Administration Bureau of Smallpox Eradication Rockville, Md. Office of Long-Term Care Standards Enforcement Bureau of Quality Assurance Atlanta, Ga. Region IX Minnie O. McBeth Rockville, Md. William Niemeck, M.D. San Francisco, Calif. Social Security Administration Bernard Frankel, M.D. Public Health Service Bureau of Disability Insurance Public Health Service Lawrence T. Barrett Division of Health Services Region IV National Institutes of Health Public Health Service Region VI Atlanta, Ga. Bethesda, Md. Health Resources Administration Dallas, Tex. Marjorie E. McKinney National Center for Health Services Research Joseph M. Gambrell, M.D. Public Health Service Fred J. Payne, M.D. Rockville, Md. Public Health Service National Institutes of Health Public Health Service Health Services Administration Catherine M. Casey Bethesda, Md. Health Resources Administration Region IV Bureau of Health Manpower Public Health Service Darlene Morris Atlanta, Ga. Rockville, Md. Division of Health Services Office of the Regional Director George C. Gardiner, M.D. Region II Office of Long-Term Care Standards Enforcement Public Health Service Michael Peterson, M.D. New York, N.Y. Region V Public Health Service Office of Regional Health Administrator Chicago, Ill. Region III Food and Drug Administration Michael B. Casey Philadelphia, Pa. Rockville, Md. Office of the Regional Director Dave Ragan Office of Long-Term Care Standards Enforcement Public Health Service Peter Graze, M.D. Richard V. Phillipson, M.D. Region VIII Alcohol, Drug Abuse, and Mental Health Administration Public Health Service Alcohol, Drug Abuse, and Mental Health Administration Food and Drug Administration National Institute on Drug Abuse Denver, Colo. National Institute of Mental Health Region V Rockville, Md. Division of Resource Development Harold Feldman Chicago, Ill. Rockville, Md. Michael A. Hattwick, M.D. Public Health Service Bennie Robinson Center for Disease Control Kenneth E. Powell, M.D. Alcohol, Drug Abuse, and Mental Health Administration Social and Rehabilitation Service Bureau of Epidemiology Center for Disease Control Region I Region V Atlanta, Ga. Bureau of Epidemiology Boston, Mass. Chicago, Ill. Atlanta, Ga. Steven D. Helgerson, M.D. Janet O. Frank Sandra Rothman Public Health Service Robert T. Rutherford, M.D. Alcohol, Drug Abuse, and Mental Health Administration Office of the Regional Director Division of Quality Standards Public Health Service Rockville, Md. Aging Service Region x Food and Drug Administration Region VIII Seattle, Wash. Rockville, Md. Sharon Gambo Denver, Colo. Joseph T. Herbelin, M.D. John D. Stroud, M.D. Office of Human Development Cheryl Santos Public Health Service Public Health Service Administration on Aging Social and Rehabilitation Service Division of Quality Standards Division of Resource Development Region V Medical Services Administration Region VII Region V Chicago, Ill. Region I Kansas City, Mo. Chicago, Ill. Boston, Mass. Jewel L. Jackson William F. Jesse, M.D. Karl A. Western, M.D. Jesna Swan Social and Rehabilitation Service Health Services Administration Center for Disease Control Office of the Regional Director Community Services Administration Bureau of Quality Assurance Office of Long-Term Care Standards Enforcement Bureau of Epidemiology Region VI Rockville, Md. Region III Atlanta, Ga. Dallas, Tex. Philadelphia, Pa. 100 101 Hugh Sloan OFFICE OF NURSING HOME AFFAIRS APPENDIX F Office of the Regional Director Staff Office of Long-Term Care Standards Enforcement Region IX Florence E. Gareau, Special Assistant San Francisco, Calif. Guy Harriman, Chief Stewart M. Swayze Division of Standards Enforcement Coordination Public Health Service Health Services Administration Margaret Ouelette, Program Analyst Rockville, Md. James Pinto, Computer Systems Analyst Social Security Amendments of 1972 Roger W. Turenne Public Law 92-603 Office of the Regional Director Office of Long-Term Care Standards Enforcement Support Staff Region IV Deloris Agee Barbara Dwiggins Atlanta, Ga. Reta C. America Sylvia G. Fisher Joyce Sutton Zutell Janet Blanken Juliette Gross SUMMARY OF SECTIONS AFFECTING Public Health Service Naomi Danzig Polly Kuzminski practical matter, can only be provided in a skilled LONG-TERM CARE FACILITIES Region II Constance DeVries Judy Sander nursing facility on an inpatient basis. New York, N.Y. Marie Wharen Sections 246 and 247 Institutional Standards: Skilled Nursing Facilities Sections 265, 267, and 277 Professional Services: These H.R. 1 sections establish a common defini- Skilled Nursing Facilities tion of care and a single set of health, safety, en- vironmental, and staffing standards for institu- These H.R. 1 sections change the requirements tions (redesignated Skilled Nursing Facilities for certain professional services as conditions of under section 278) formerly identified as Extended participation for skilled nursing facilities. Au- Care Facilities under Medicare and Skilled Nurs- thorizes States to provide specialized consultation services. ing Homes under Medicaid. Section 265.-Specifies that provision of medical Section 246.-Requires, effective July 1, 1973, social services will not be required as a condition uniform standards for the participation of skilled of participation for skilled nursing facilities under nursing facilities under both Medicare and Medic- Medicare. Amends section 1861(j). Effective upon aid. It incorporates the present Medicare re- enactment. quirements and adds certain additional require- Section 267.-Provides that to the extent that ments: a skilled nursing facility must: (a) Sup- law or regulation requires the presence of a reg- ply complete information to the Secretary as to istered nurse for more than 40 hours a week the facility ownership; (b) cooperate in a program Secretary may grant a waiver of such requirement of independent medical evaluation and audit of if: (1) The facility is located in a rural area and patients; (c) adhere to the Life Safety Code; (d) supply of skilled nursing facility services in such make all information required to be filed with the area is insufficient to meet needs of patients re- Secretary available to Federal and State employ- siding therein; (2) the facility has one full-time ees for administration of Title XVIII and XIX; RN who is regularly on duty 40 hours a week; and (e) meet the institutional planning require- (3) the facility is caring only for patients whom ments of section 234 (effective April 1, 1973) under Medicare. physicians have certified can go without RN serv- ices for a 48-hour period; and (4) if the facility Section 247.-Establishes, effective January 1, has patients for whom physicians have indicated 1973, a common definition of care requirement for a need for daily skilled nursing services, the facil- services provided in skilled nursing facilities. The Medicare definition of covered extended care serv- ity has made arrangements for an RN or physician ices is broadened and the section makes the same to spend time at the facility as needed to provide definition applicable for skilled nursing services services on uncovered days. Amends section 1861 under Medicaid. Skilled nursing facility services (j). Effective upon enactment. are defined as those services provided directly by Section 277.-Permits State agencies to provide or requiring the supervision of skilled nursing specialized consultant services for Medicare pa- personnel or skilled rehabilitation services which tients in SNF's, upon request by the SNF. Amends the patient needs on a daily basis and which, as a section 1864(a). Effective upon enactment. 102 103 Sections 239 (Part), 249A, 249B, 299L for other requirements concerning medical cer- Section 298.-Technical amendment to Public days following completion of each survey, the per- Certification Functions: tifications and utilization controls. Law 92-223 under section 1902(a) (31) (A) to tinent findings of surveys of any health care fa- Skilled Nursing and Intermediate Care Facilities Section 207 (part).-Adds a new section 1903 eliminating the phrase "which provides more than cility, laboratory, clinic, agency, or organization. (g) to provide for a reduction in Federal match- a minimum level of health care services." These H.R. 1 sections broaden the authority of the Secretary to certify skilled nursing facilities ing for institutional services for Medicaid eligibles Sections 228, 249, and 299 for participation in Medicare and Medicaid, and after a specified number of days unless the State Section 246 (part), Reimbursement Requirements: prescribe related functions for State health agency makes a satisfactory showing that it has 249A (part), 249C, 299A, 299D Skilled Nursing and Intermediate Care Facilities agencies. in effect an effective system of utilization controls, Disclosure Requirements: Section 239.-Effective January 1973, this sec- meeting requirements set forth in this section; and Skilled Nursing and Intermediate These H.R. 1 sections add additional require- to require the Secretary to validate a State's utili- Care Facilities tion specifies the same State Health Agency (or ments relating to reimbursement levels for skilled other appropriate medical agency) shall be re- zation control procedures by sample on-site sur- These H.R. 1 sections require disclosure of vari- nursing homes and intermediate care facilities. sponsible for certifying facilities for participation veys (as referenced to by sections 238, 239, 246). ous types of information by the Secretary to ap- Section 228.-For purposes of making payment in Medicare and Medicaid. Section 228.-Requires advance coverage ap- propriate State agencies, by the Secretary and for services, the Secretary is authorized to estab- Section 249A.-Authorizes the Secretary to cer- proval of length of stays in skilled nursing facili- State agencies to the public, and by providers to lish, by diagnosis or medical condition, minimum tify for participation in Title XIX those facilities ties and for the need of home health agency serv- the Secretary and State agencies. periods of time after hospitalization during which which he certifies under Title XVIII. Makes uni- ices based upon diagnosis, plan of treatment, and Section 246 section 1861 a patient would be presumed eligible under Medi- other requirements of eligibility. Effective date Effective July 1, 1973, requires all skilled nursing care for skilled nursing facility and home health form the term of agreements. Under Section 246, July 1, 1973. the Secretary is also given authority to waive Life facilities participating in Title XVIII to disclose care benefits. The attending physicians will certify Section 237.-Amends new section 1903(1) to Safety Code requirements under Title XVIII and to the Secretary or his delegate full and complete prior to or on admission to SNF or home health require participating hospitals and skilled nursing information as to ownership and to report any services that the condition is one designated in XIX. facilities to have Title XIX cases reviewed by the changes in ownership. It also requires that all in- the regulations and furnish a plan of treatment. Section 249B.-From October 1, 1972 to July 1, same utilization review (UR) committee that re- formation obtained under this section be made Certification and patient stays are to be reviewed 1974 authorizes 100 percent reimbursement for views Title XVIII cases, or one that meets Title available to Federal and State employees for pur- and the provisions may be suspended for the costs incurred in surveying skilled nursing facili- XVIII standards; and permits the Secretary to poses consistent with effective administration of physician involved if there is abuse of the advance ties and intermediate care facilities under Med- waive this requirement if the State demonstrates the Medicare and Medicaid programs. approval procedure. The section specifically re- icaid. it has a superior alternative (as required in sec- Section 249A (part).-Requires the Secretary to stricts the retroactive application of regulations Section 299L.-Authorizes the Secretary to cer- tion 207). notify the Sate agency administering the Medic- pertinent to these provisions. The effective date is tify, under Medicaid, intermediate care facilities Section 238.-Amends 1814(a) (7) and 1861 aid program, of his approval or disapproval of January 1, 1973. and skilled nursing facilities located on Indian (4) by adding to the utilization review require- any institution which applies for certification as Section 249.-Requires the States to develop reservations. ment, "including any finding made in the course of a skilled nursing facility under Title XVIII. This methods of reimbursing SNF's and ICF's on a a sample or other review of admissions to the in- provision is effective with respect to agreements basis reasonably related to cost, and to implement stitution". (as referenced to by sections 207, 239, filed under section 1866, on, or after enactment but these methods under Medicaid after approval by Section 269 246). accepted by the Secretary on or after enactment. the Secretary, by July 1, 1976. Reimbursement Qualifications of Health Personnel: Skilled Nursing Facilities Section 239 (part).-Amends section 1902(a) Section 249C.-Requires the Secretary to make methods found acceptable by the Secretary for (9) to require the State Health Agency, or equiv- available to State agencies administering Title Medicaid would be adapted for the purpose of Permits States to waive permanently licensure alent to establish a plan for advising the single XIX and to the public, certain information ob- Medicare reimbursement. The Secretary may ad- requirements for persons who served as nursing State agency with respect to conduct of utilization, tained by him regarding the performance of car- just the rates upward (not to exceed 10 percent) home administrators for the 3-year period prior to medical, and independent professional review. riers, intermediaries, State agencies, and providers for requirements under Medicare not otherwise the establishment of the State's licensing program. of services under Medicaid and Medicare. This re- taken into account in computation of Medicaid Section 246 (part).-Part of this section re- quirement is effective with respect to reports com- rates. Percentage adjustments may be made on a Amends section 1908(d). Effective upon enact- quires skilled nursing facilities under both Medi- geographic basis of classes of facilities rather than ment. care and Medicaid to institute a common program pleted after the third calendar month following on an institution-by-institution basis. of independent professional evaluation and audit enactment (February 1973). Section 299.-Provides that for Federal match- of all patients in the skilled nursing facility. Ef- Section 299A.-Effective January 1, 1973, re- Sections 207 (part), 228, 237, ing purposes under Medicaid, until January 1, fective date July 1, 1973. 238, 239 (part), 246 (part), 248, and 298 quires any intermediate care facility participating 1975, a State may not reduce non-Federal expendi- Medical Audit and Utilization Review: Section 248.-Authorizes extension of the 14- in Title XIX to disclose to the State licensing tures for patients receiving intermediate care serv- Skilled Nursing and Intermediate Care Facilities day transfer requirement for skilled nursing facil- agency full and complete information as to the ices in public institutions for the mentally re- ity medicare benefits to 28 days if appropriate bed These H.R. 1 sections require a common pro- ownership of such facility and to report any tarded below the average amount expended for space is not available in the geographical area, in gram of independent professional evaluation of all changes of ownership. such services in these institutions in the four which a patient resides, or longer than 28 days if patients in skilled nursing facilities and inter- Section 299D.-Effective before May 1, 1973, re- the patient's condition is not appropriate for im- quarters immediately preceding the quarter in mediate care facilities, identify certain State re- mediate provision of skilled nursing services. Ef- quires the Secretary and the appropriate State which the State elects to provide such services sponsibilities for utilization review, and provide fective upon enactment. agency to make available to the public, within 90 under Title XIX. 105 104 and 297 1972, did not have a Medicaid program in oper- THURSDAY, JANUARY 17, 1974 Requirements: ation. Exempts transfer of ICF's from Title XI Care Facilities to Title XIX in these instances until the State has WASHINGTON, D.C. a Title XIX program in effect. Effective date: Oc- 1 sections clarify coverage for ICF tober 30, 1972. Volume 39 Number 12 Medicaid and provide technical Section 297.-Provides coverage for intermedi- NATIONAL ARCHIVES OF THE UNITED to Public Law 29-223. ate care furnished in mental and tuberculosis in- PART III THE 1934 SHIPS 92.-Allows Federal matching for in- stitutions to individuals age 65 or older. Effective care in States which, on January 1, date: January 1973. DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE Social and Rehabilitation Service federal Social Security Administration SKILLED NURSING FACILITIES Standards for Certification and Participation in Medicare and Medicaid Programs No. 12-Pt. III-1 107 2238 RULES AND REGULATIONS RULES AND REGULATIONS 2239 Title 20-Employees' Benefits (1) The director of nursing services comes of age under State law. The regu- action could be taken to reinstate this FR 18620) are adopted, with the noted factorily completed or that the facility CHAPTER III-SOCIAL SECURITY ADMIN- may not serve as a charge nurse in a lations had been silent on this point. as a mandatory requirement without fur- changes. In addition, some parts of the has made substantial effort and progress ISTRATION, DEPARTMENT OF HEALTH, facility with an average daily total OC- State laws typically provide opportunity ther legislative action. regulations were redrafted for clarifica- in correcting such deficiencies and has EDUCATION, AND WELFARE cupancy of 60 or more. This require- for an individual to personally enforce ment had been an average daily occu- (6) The suggestion that there be a tion purposes, in line with the comments resubmitted in writing a plan of correc- [Regs. 5, further amended] rights accruing during their minority specific ratio of nursing staff to patients received. tion acceptable to the Secretary. pancy of 50 or more. This brings the re- once majority is reached. While this PART 405-FEDERAL HEALTH INSUR- quirement in line with most other Fed- was not accepted because the variation change may require retention of records (Secs. 1102, 1814, 1832, 1833, 1861, 1863, 1865, (b) (1) Where the Secretary deter- ANCE FOR THE AGED AND DISABLED eral and State standards. from facility to facility in the composi- 1866, 1871, 49 Stat. 647, as amended, 79 Stat. mines that the health and safety of pro- for a considerable length of time, protec- Skilled Nursing Facilities (2) In the case of patients needing tion of its nursing staff, physical layout, 294, as amended, 79 Stat. 313-327, as gram beneficiaries will not be jeopar- tion for both the minor patient and the laboratory and radiological services in a patient needs and the services necessary amended, 79 Stat. 331 (42 U.S.C. 1302, 1395f, dized thereby, the term of an agreement facility is provided, should litigation On July 12, 1973, there was published facility not providing such services, the to meet those needs precludes setting 1395k, 13951, 1395x, 1395z, 1395bb, 1395cc, may be extended for a period of 2 full occur. such a figure. A minimum ratio could re- 1395hh)) calendar months, if the Secretary finds in the FEDERAL REGISTER (38 FR 18620) a requirement was added that the facility The following summarizes those sub- notice of proposed rulemaking which set sult in all facilities striving only to reach Effective date. These amendments that such extension is necessary to: assist the patient in arranging for trans- stantive comments that were not forth proposed amendments to regula- that minimum and could result in other shall be effective February 19, 1974. (i) Prevent irreparable harm to such portation to the provider of such accepted. facilities hiring unneeded staff to satisfy facility; or tions relating to the conditions of par- services. This addition reflects a similar (1) The suggestion that the time for (Catalog of Federal Domestic Assistance Pro- requirement for dental services; as with an arbitrary ratio figure. However, as a (ii) Prevent hardship to the program ticipation for skilled nursing facilities, consultation for the dietitian or phar- gram No. 13.800, Health Insurance for the means of closely monitoring the ade- beneficiaries being furnished items and the certification procedures for providers the dental services provision, transpor- macist consultant be specified either in Aged and Disabled-Hospital Insurance) and suppliers of services, the provider tation of patients for laboratory and quacy of staffing in skilled nursing facil- services by such facility; or hours or number of visits weekly was not and supplier appeals processes, and im- radiological services is not covered under ities, Medicare has adopted a provision Dated: December 19, 1973. (2) If the Secretary finds it imprac- accepted because a rigidly accepted num- plementation of provisions of the Social Medicare. that now appears in title XIX regula- J. B. CARDWELL, ticable within such term to determine ber of hours or visits is no assurance of Security Amendments of 1972 (Pub. L. (3) The paragraph concerning ap- tions thereby further achieving uniform- Commissioner of Social Security. whether such facility is complying with quality of the service provided. The regu- 92-603) affecting the foregoing. proved drugs and biologicals which lack ity between the two programs. This pro- the provisions of the Act and regulations lations are, to the extent possible, per- Interested parties were given the op- vision calls for the facility to submit Approved: December 27, 1973. issued thereunder. substantial evidence of effectiveness for formance standards, and rely upon the portunity to submit within 30 days data, quarterly staffing reports to the State CASPAR W. WEINBERGER, (c) (1) Except as provided in para- all indications has been deleted. Depart- professional judgment of the surveyor in views, or arguments on the proposed ment-wide regulations on this subject, agency, and this is reflected in these Secretary of Health, Education, graph (b) of this section, the term of an determining whether quality service in- amendments. The comment period was amendments in Subpart K, § 405.1121 and Welfare. agreement may not be extended and such applicable to all providers and suppliers herent in the standard has been achieved. extended by the Secretary for an addi- (b) agreement shall terminate at the close participating in Federal programs, will (2) Concern was expressed about the be published in the near future. In the (7) Several suggestions were made Regulation No. 5 of the Social Security of the last day of its specified term and tional 30 days to September 13, 1973, and requirement that a facility assume finan- notice of this extension appeared in the that there was insufficient provision for Administration, as amended (20 CFR will not be automatically renewable from meantime, current regulations and poli- cial responsibility when arranging with FEDERAL REGISTER of August 14, 1973. protection of the patient's rights. The Part 405), are further amended as set term to term. cies relating to drugs and biologicals re- an outside resource to provide therapy forth below: Comments were received from many main in effect. regulations do specifically provide that (2) The nonrenewal of an agreement and certain other services. It was sug- sources (including representatives of na- the facility must have rules on the pro- Subpart F-Agreements, Elections, under the conditions described in this (4) Those provisions concerning the gested that the patient be billed directly tional, State and local organizations) tection of the personal and property Contracts, Nominations, and Notices section is not a termination of the term of a provider agreement were re- by the person(s) furnishing the services. The provision was retained because these rights of patients; and that patient care agreement by the Secretary pursuant concerned with skilled nursing services vised to extend the term of agreement 1. The heading for Subpart F is revised and with the qualifications and duties of to 60 days after the date specified for policies include provisions to protect to the provisions discussed in § 405.614. services are part of extended care serv- to read as set forth above. health care personnel rendering services the correction of deficiencies to enable these rights. Additionally, discriminatory A determination by the Secretary not ices under Part A and billing for other the State agency to survey and process treatment in skilled nursing facilities § 405.601, 405.602 [Amended] to accept such facility for participation under Medicare. All of the comments re- services under Part A is done by the fa- ceived on the proposed regulations have their recommendation to the Secretary would be barred by the continued re- 2. In §§ 405.601 and 405.602, the words following the end of such term shall be cility. Furthermore, the Part A payment been carefully considered. before the agreement expires. quirement that the facilities must be in an initial determination relating to the "extended care facility" are revised to mechanism provides safeguards against The most substantive comments re- (5) The definition of a social worker compliance with title VI of the Civil read "skilled nursing facility." facility's qualifications as a provider of overutilization and exorbitant fees, and services for the period immediately fol- ceived recommended the inclusion of re- has been revised to include a graduate Rights Act of 1964. However, as previ- 3. A new § 405.604 is added to read as focusing responsibility on the facility en- ously indicated, a "bill of rights" for pa- lowing such term and the facility shall quirements for: (1) A medical director of a school of social work approved or follows: ables the surveyor to readily review the accedited by the Council on Social Work tients will be published under the notice be entitled to a hearing with respect to or organized medical staff for skilled circumstances under which the services of proposed rulemaking procedures. § 405.604 Term agreements with skilled such determination. (See Subpart O of nursing facilities; (2) 7-day registered Education. This will permit a social are offered. nurse services; (3) a discharge planning worker with either a master's or bacca- Some criticism of the revised format nursing facilities. this part.) (3) Request was made that during the program; and (4) a "bill of rights" for of the conditions of participation was Effective with respect to provider (3) Where the Secretary determines laureate degree in social work to serve appeals process, benefits should continue patients in such facilities. Since these expressed. The skilled nursing facility agreements accepted for filing on or after that he will not accept an agreement as a qualified consultant. to be paid to a facility that had been items were not included in the proposed regulations are designed as performance October 30, 1972, an agreement with a with a skilled nursing facility for the (6) The definitions of qualified profes- terminated from participation in the regulations as published, and are of con- sionals in § 405.1101 frequently make standards; greater specificity would di- skilled nursing facility shall be for a period immediately following the end of program. This request was rejected be- siderable impact, they are not included reference to the standards of various minish their applicability to all facili- specified term and such term shall be the term of such facility's existing agree- cause facilities are terminated from pro- ment, the Secretary shall give notice of in these final regulations. However, they national professional organizations. The ties. Additionally, State agency survey- determined by the Secretary in the fol- gram participation when the health and will be published with notice of proposed ors have recently undergone extensive lowing manner: such determination to the facility at least Department has examined the current safety of patients can no longer be as- rulemaking at a later date to afford training to enhance their understanding (a) (1) The term of an agreement may 30 days and to the public at least 15 days standards of those organizations and is sured and only after the facility has been ample opportunity for comments. Fur- of the program and the survey process. be for a period of 12 full calendar months before the end of such term. Each notice adopting them. The Secretary will ex- given notice of the nature of its deficien- thermore, under another notice of pro- amine future changes in the standards Th e S e performance-oriented require- where the facility is in full compliance by the Secretary shall state the reasons cies and been given ample time to make posed rulemaking, to be published at a ments will provide these surveyors cri- with the standards contained in Subpart for such determination, the effective date of these organizations and determine the necessary improvements. When this later date, additional changes in the teria on which to base their assessment K of this part. for the termination of the existing agree- whether such changes should be re- utilization review standards will be decision has been made, it is not possible of an individual facility's performance. (2) Where the facility is not in full ment, and the applicability of such ter- flected in regulations. issued. to justify continuing payment to a facil- compliance with standards contained in mination as it relates to the services of (7) Several provisions of existing reg- Further, certification requirements for A number of the comments recom- ity beyond the 30-days benefits provided ulations which were not included in the all providers and suppliers of services Subpart K of this part the term of an the facility. in the statute for those beneficiaries ad- mended that: (1) Patient care policies (hospitals, skilled nursing facilities, agreement may: (d) Notwithstanding the preceding proposed regulations as published on mitted to the facility prior to the effec- be available to the public; (2) the fre- July 12, 1973, have now been reinstated home health agencies, providers of out- (i) Be restricted to a term that ends provisions of this section, an agreement tive date of termination. quency of physician visits be clearly de- after reviewing comments that their de- patient physical therapy services, inde- no later than the 60th day following the filed by an extended care facility (now fined; (3) all nursing service staff re- (4) Request was also made that Med- letion could have an adverse effect on icaid provide hearings for all facilities pendent laboratories, and portable X-ray end of the time period specified for the defined as a skilled nursing facility) ceive training in rehabilitative nursing; patient care. These were: Time require- services) are now centralized in the new correction of deficiencies in a written which was accepted by the Secretary that had been terminated or where (4) the definition of qualifications of ments for physical examination of the Subpart T. plan which the Secretary has approved: prior to October 30, 1972, and which was agreements had not been renewed. This certain health specialists be clarified; patient at admission; the attending In the definition found in § 405.1101 Provided, That such term shall not ex- in effect on such date, shall be for a appeals process will be determined by (5) there should be a requirement for physician must arrange for the medical State practices consonant with Medicaid (a) (2), administrator of skilled nursing ceed 12 full calendar months; or specified term ending at the close of care of the patient in his absence; duties being a State-administered program. facility, the length of supervisory man- (ii) Provide a conditional term of 12 December 31, 1973. daily rounds by the charge nurse; and (6) the director of nursing services par- assigned food service employees outside agement experience required was revised full months, subject to an automatic 4. Section 405.605 is revised to read ticipates at least annually in continuing (5) Numerous comments were re- the dietetic service cannot interfere with ceived from social workers. consumer from one year to three years to assure cancellation clause that the agreement as follows: education. These comments were ac- their dietetic work assignments; and adequate experience to direct adminis- will terminate at the close of a predeter- cepted and the regulations clarified groups and organizations, protesting the space, supplies, and equipment must be trative activities in such health facilities. mined date which shall be no later than § 405.605 Provider of services; scope of optional provision of social services by term. accordingly. provided for a patient activities program. This technical change reflects current the 60th day following the end of the The following changes have been skilled nursing facilities. This change is (8) A provision was added to require the result of amendments found in sec- title XIX requirements for administra- time period specified for the correction As used in section 1866 of the Act and made to reflect other comments that the retention of the medical records of tors and thereby further achieves con- of deficiencies: Provided, That such date this Part 405, the term "provider of were received: tion 265 of Pub. L. 92-603, the Social minors until 3 years after the patient be- formance between the two programs. will occur within such 12-month term, services" (or "provider") refers only to Security Amendments of 1972; hence, no The amendments as announced under unless the Secretary determines that all a hospital, a skilled nursing facility, or the notice of proposed rulemaking (38 required corrections have been satis- a home health agency (see Subparts J, FEDERAL REGISTER, VOL. 39, NO. 12-THURSDAY, JANUARY 17, 1974 FEDERAL REGISTER, VOL. 39, NO. 12-THURSDAY, JANUARY 17, 1974 108 109 THURSDAY, OCTOBER 3, 1974 35774 RULES AND REGULATIONS WASHINGTON, D.C. Title 20-Employees' Benefits the outside resource bill the facility for ARCHIVES (j) A new provision has been added OF THE CHAPTER III-SOCIAL SECURITY ADMIN- covered services rendered directly to the which provides that if married, the pa- Volume 39 Number 193 ISTRATION, DEPARTMENT OF HEALTH, patient. Considering the strong protests, tient is assured privacy for visits by his/ NATIONAL UNITED EDUCATON, AND WELFARE and that Medicaid has had administra- her spouse, and if both are inpatients. tive problems with the reimbursement they are permitted to share a room, [Regs. 5] procedure, any reference in § 405.1121(i) unless medically contraindicated and PART II THE SAINS PART 405-FEDERAL HEALTH INSUR- to billing procedures has been deleted. Its documented by the attending physician ANCE FOR THE AGED AND DISABLED deletion, however, does not mean that, in the medical record. 1934 (1965 ) under Medicare, outside resources fur- This paragraph (k) also was clarified Skilled Nursing Facilities nishing services to inpatients of a facil- to reflect that the rights and respon- ity under an arrangement with the facil- sibilities in paragraphs (k) (1) through On May 1, 1974, there was published ity may bill the patient for services which (4) as they pertain to a patient found in the FEDERAL REGISTER (39 FR 15230) constitute provider services. Further- by his physician to be medically in- a notice of proposed rulemaking which more, pursuant to section 1861(w) of the capable of understanding these rights set forth proposed amendments to regu- Social Security Act, such services fur- devolve to such patient's guardian. next lations relating to the conditions of par- nished under an arrangement must be of kin, etc. ticipation for skilled nursing facilities. billed through the provider exclusively. 4. Seven-day registered nurse services, Included in the proposed amendments Appropriate revisions to incorporate this §§ 405.1124 and 405.1124(c) As proposed, were several additional provisions to the principle will be transferred to the per- this revises the requirement for the em- Medicare-Medicaid common standards DEPARTMENT OF tinent subparts of Regulations No. 5 at ployment of a regisered nurse to at least for skilled nursing facilities, which re- a later date. the day tour of duty on 7 days a week. sulted from comments received with re- 3. Patients' rights, § 405.1121(k). On For purposes of classification, a cross ref- spect to the conditions of participation the basis of numerous comments re- erence to the waiver provision for this published as proposed rules on July 12, requirement was inserted after the con- HEALTH, 1973 (38 FR 18620) Because of the sub- ceived, including some 135 letters pro- testing the separation of married couples dition of participation. Most comments stantive nature of these provisions, they in skilled nursing facilities, the following regarding this provision were supportive were not included in the final regula- substantive changes were made in the and in addition suggested stronger re- tions published on January 17, 1974 (39 patients' rights provision in consid- quirements in line with some State re- EDUCATION, AND FR 2238), but were published in proposed eration of the viewpoints expressed, and quirements. form on May 1. In addition to the pro- the revised phrases are in italics: The requirement for a registered nurse posed provisions resulting from those comments (a medical director, 7-day (a) Policies and procedures regarding on the day tour of duty is considered to patients' rights are to be available to be reasonable and necessary as a Federal WELFARE registered nurse services, discharge plan- the public, as well as to patients, guard- standard and does not preclude higher ning, and patients' rights), other provi- ians, and others identified in the pro- State requirements. sions designed to clarify or expand upon posed regulations: Regarding waivers of this provision, existing regulations were included in the (b) Written acknowledgement by the some requests were received that waivers proposed rulemaking. Interested parties patient that he has been fully informed be considered for urban as well as rural were given the opportunity to submit Social Security Administration of these rights is required; skilled nursing facilities. However, sec- within 30 days data, views. and argu- (c) The patient is fully informed of tion 267 of Pub. L. 92-603, the Social ments on the proposed amendments. his medical condition, by a physician, Security Amendments of 1972, provides Comments were received from many unless medically contraindicated (as that waiver of the 7-day registered nurse sources (including representatives of documented by a physican in his medical requirement applies to rural skilled nurs- national, State, and local organizations) record); ing facilities. In addition, § 405.1911(a) concerned with skilled nursing services, (d) Reasons for patient transfer or regarding waivers was revised to parallel the quality of patient care, and the rights discharge are now delineated to include: the waiver language for medical direction of these patients. All of the comments Medical, for the welfare of the patient in skilled nursing facilities in that the received, including earlier public com- or others, or for nonpayment for stay facility must make good faith efforts to SKILLED NURSING ments and those reported from Senator (except where prohibited by the pro- meet the 7-day registered nursing Frank E. Moss' subcommittee hearings, gram(s)), with such actions documented requirement. have been carefully considered. in the medical record; 5. Administration of drugs, § 405.1124 The following summarizes the changes (e) The patient is encouraged to exer- (g). Several comments were received re- FACILITIES made in consideration of comments cise his rights as a patient, and as a questing that the phrase "in compliance received: citizen; with State and local laws" be added to 1. Dietitian (qualified consultant), (f) Delegation by the patient to the this section. This comment was not ac- 8 405.1101(f) proposed revision facility of the right to manage his funds cepted because it was felt that, in addi- corrected a typographical error in this now requires a quarterly accounting and tion to meeting State and local laws as Health Insurance For the Aged and definition, by adding "or" between specifies that the delegation be in con- stipulated in § 405.1120, an appropriate clauses (1) and (2) to proyide that a formance with State laws; Medicare-Medicaid requirement would Disabled; General Administration dietitian need meet only one of the (g) Further limitations are placed on be that drugs be administered only by alternatives in this definition. No adverse the use of restraints (that they be used physicians, licensed nursing personnel, or comments were received regarding this only if authorized by a physician for a other staff who have completed a State- change. However, an additional change specified and limited period of time; approved program in medication admin- was made for purposes of clarity and that is, their use must be necessary to istration. These controls permit only consistency. This was to change the protect the patient from injury to him- qualified staff to administer medication. phrase "on the publication of this pro- self or others); while making the best utilization of vision" to January 17, 1974, the date the (h) These regulations provide for the health manpower. final conditions of participation were patient to send as well as receive mail 6. Staffing for specialized rehabilita- published. unopened unless medically contrain- tive services, § 405.1126(a). The majority 2. Use of outside resources, $ 405.1121 dicated as documented by his physician of comments received were in opposition (i). This provision is addressed to the in the medical record; to this proposal because it was inter- situation where a skilled nursing facility (i) The patient retains and uses his preted to mean that nonqualified per- ordinarily furnishes a specific service to personal clothing and possessions, as its patients through an outside resource. space permits, unless to do so would in- sonnel could perform the professional Considerable comment was received in fringe upon rights of other patients, and activities of a therapist if under the su- opposition to the proposed amendment, unless medically contraindicated and pervision of a physician qualified in phys- which would except an independent documented by his physician in his ical medicine. This was not the intent of laboratory from the requirement that medical record: the revision, however. The regulation has FEDERAL REGISTER, VOL. 39, NO. 193-THURSDAY, OCTOBER 3, 1974 129 Discharge summary Information from the transferring facility concerning medical findings, diagnoses, functional status, and response to previous treatment and care, as well as orders to initiate care of the patient. Drug administration An act in which a single dose of an identified drug, or combination of drugs, is given to a patient. Dysarthic Term referring to the imperfect articulation in speech. Glossary Edentulous Condition which occurs when all teeth are missing; toothlessness. If a person has a set of plates and does not use them, he is classified as edentulous. Endocrine Pertaining to internal secretions applied to organs whose function is to secrete into the blood or lymph a substance that has a specific effect on another organ or part. Aide A person who acts as an assistant. Facility personnel Persons employed by the nursing home. Facility specific form Form which consists of the sections on management, patient care policies, nursing Ambulatory Term referring to the ability to move at will. rehabilitation, pharmaceutical, nutrition and dietetics, and psychosocial behavior. Analgesic An agent that alleviates pain without causing loss of consciousness. Financial form Form used to assess the costs of providing care in the nursing home. Anemia Medical diagnosis of a condition in which the blood is deficient in red blood cells, Fire door A fire-resistive door assembly, including frame and hardware, which under standard in hemoglobin, or in total volume. Types of anemia include aplastic anemia, B-12 test conditions, meets the fire protective requirements for the location in which it is deficiency (pernicious) anemia, folic acid deficiency anemia, or sickel cell disease. to be used. Antipyretic An agent that reduces fever. Fire partition Floor-to-ceiling partition capable of retarding or stopping fire at a tested, specified rate. Aphasia Defect or loss of the power of expression by speech. Fire safety form A printed form which measures the conformance of facilities with established safety Arteriosclerosis A condition marked by loss of elasticity, thickening, and hardening of the arteries. and fire standards. Baseline data Data or information collected which is necessary to identify needs, develop programs Flame retardant Having or providing comparatively low flammability or flame-spread properties. and meet those needs, and to measure the overall success of the initiatives Fracture A broken bone. undertaken. Functional status. Measure of the degree of ability to cope with the activities of daily living. Bathing Process of washing the body or body parts. It includes taking a sponge, shower, or Geriatrics A branch of medicine that deals with the problems and diseases of old age and tub bath and getting to or obtaining the bathing water or equipment. aging people. Campaign survey (s) Surveys of long term care facilities conducted solely as a data collection process Governing body An identifiable authority in every nursing home having full legal and moral respon- with no formal relation to the certification procedure under Title XVIII and XIX. sibility for all aspects of facility operations. This authority might be called "governing body," "board of directors," "board of trustees," or other appropriate Cathartic A medicine that quickens and increases the evacuation from the bowels. designation. Chronic Marked by long duration or frequent recurrence. Health care facilities Facilities defined in terms of State licensure requirements that are designed for individuals with health needs. Clinical status Measure of the stage and severity of illness. Hypertension Medical diagnosis of a condition in which there exists an abnormally "high" blood Comatose Pertaining to a state of profound unconsciousness from which the patient cannot be pressure measurement. aroused, even by powerful stimulation. Identifying form A typed form used to collect data about the basic characteristics of the nursing home, such as bed size. Communication A system of significant symbols which permit ordered human interaction. Incontinence Involuntary loss of urine and/or feces. Consultant Qualified individual who provides professional advice or services. Indwelling catheter A hollow cylinder passed through the urethra into the bladder and retained there Continence Physiologic process of elimination from the bladder and bowel, if required. to keep the bladder drained of urine. Licensed practical nurse (LPN) A nurse who is a graduate of an approved school of practical nursing and/or is Demographic characteristics Profile of personal characteristics, including age, sex, marital status, and race. licensed by waiver to practice as a practical nurse. Also named licensed vocational Dentition status Description of the number, kind, and arrangement of teeth in the jaw. nurse (LVN). Life Safety Code Publication of the National Fire Protection Association, which includes those Decubitus ulcer Break in the skin exposing deeper tissue caused by pressure on soft tissues while requirements which are intended to provide a reasonable degree of safety against patient is lying down. Two other names which refer to the same condition are fire. bedsores and pressure sores. Long term care Services for symptomatic treatment, maintenance, and rehabilitative services for Diabetes A deficiency condition marked by habitual discharge of an excessive quantity of patients of all age groups in various health care settings. urine: particularly diabetes mellitus. Intermediate care facility (ICF) Facility certified by the Federal Government to provide an intermediate level of Diagnosis Common basis for defining patient needs for care and in organizing patient care care. Facility providing health related care and services to individuals who do not services. require the degree of care and treatment that a hospital or SNF is designed to provide but who do require care above the level of room and board. ICFs were not Dietitian A person who has a baccalaureate degree and has completed a dietetic internship included in the survey. or coordinated undergraduate program approved by the American Dietetic Associa- tion, or who has the equivalent of such education and training. Long Term Care Facility Improve- An accelerated project directed toward upgrading the quality of care provided in ment Campaign (LTCFIC) the Nation's nursing homes. Digestive Pertaining to the process or act of converting food into materials fit to be absorbed Medicaid and assimilated. Health care coverage under Title XIX of the 1965 amendments to the Social Security Act (Public Law 89-97). 134 135 Medical director The physician designated to help ensure the adequacy and appropriateness of the Region A large territorial area that is delimited by the Department of Health, Education, medical care provided to patients/residents. and Welfare on the basis of geographic, economic, cultural, or a combination of the three categories. Medical record Clinical documentation of an individual's medical care. Medical record administrator A registered record administrator who has successfully passed an appropriate Registered nurse (RN) A nurse who is a graduate of an approved school of nursing and who is licensed to examination conducted by the American Medical Record Association, or who has practice as a registered nurse. the equivalent of such education or training. Rehabilitative patient care Equivalent to restorative patient care. Medicare Health care coverage under Title XVIII of the 1965 amendments of the Social Resident An individual domiciled in the intermediate care facility for the purpose of receiving Security Act (Public Law 89-97). specialty care. Medication Any substance or drug, that is taken orally, injected, inserted, or topically or Respiratory Pertaining to the act or function of breathing. otherwise administered to a patient. Mental illness A medical diagnosis of psychosis, anxiety, depression, or other psychiatric illness. Restorative nursing service That aspect of nursing care oriented toward restoring an individual to his former capabilities. Neoplasm Any new and abnormal growth such as a tumor. Neurological disorders Diseases of the central nervous system and peripheral nerves. Sample A representative part of a group. Nursing home(s) Facilities which provide some level of nursing care, participating in the Medicare Skilled nursing facility (SNF) Facility certified by the Federal Government to provide a skilled level of care. (Title XVIII and Medicaid (Title XIX) programs. Facility or nursing home for patients who require skilled nursing and rehabilita- Nursing home administrator Person who is fully responsible for the day-to-day operation of the nursing home. tion services on a daily basis to help them achieve their optimal level of functioning. Nursing service Patient care services pertaining to the curative, restorative, and preventive aspects Social worker An individual who is registered by the State, where applicable, has received at least of nursing that are performed and/or supervised by a registered nurse pursuant to the baccalaureate degree and has met the requirements of a 2-year curriculum in a the medical care plan of the practitioner and the nursing care plan. school of social work that is accredited by the Council on Social Work Education, Nutritionist A person who specializes in the science of nutrition. or who has the equivalent of such education and training. Orientation pattern Range or degree of awareness of an individual within his environment, as to loca- Sociological factors Profile of characteristics including educational level attained, occupation, income, tion, identity and time of day, month or year. and employment status. Ostomy Surgical procedure that establishes an external opening into such parts of the body Standard error of estimate Statistical term which refers to the difference between the estimate which is made as the ureter(s), colon, ileum, etc. on the basis of a sample and that which would be obtained from a complete census. Pathophysiologic Descriptive term which refers to a variety of conditions and problems commonly Stratified random sampling design- Research procedure which ensures that every skilled nursing home participating in described as accidental or developmental disabilities, chronic illnesses, and diseases the Medicare/Medicaid program has an equal chance of being selected as a member of the aging. of the survey sample. Patient assessment form Form developed and used in this survey which contains questions to be answered Stratum A statistical sampling of various populations. which described the individual patient at the time of the survey. Data are provided about the patient's status from several perspectives: his physical functioning, Stroke A sudden cerebrovascular accident. impairments, medical risk status, and social demographic status. Survey instrument Types of forms used to describe and record the characteristics of items being Patient care policies Policies adopted by the governing body of the facilities concerning the rules and measured. regulations for the care of patients. Study team A leader and seven members who composed the 15 groups employed by DHEW who Patient care plan A written program of care for the patient (a working tool) that is based on the visited the selected sample of nursing homes to collect data. assessment of individual needs, identifies the role of each service in meeting these needs, and the supportive measures each service will use to complement each other Tranquilizer An agent which acts on the emotional state, quieting or calming the patient without to accomplish the overall goal of care. affecting clarity or consciousness. Patient population Beneficiaries in skilled nursing facilities. Transfer agreement A written arrangement to provide for reciprocal transfer of patients/residents between health care facilities. Patient specific form Form developed and used in this survey which describes the care being provided to the patient at the time of the survey. Data are provided about patient care policies, medical care including diagnosis, nursing care, rehabilitation, pharmaceutical, nutrition and dietetics, and psychosocial aspects of care. Patient classification assessment tool Data collection tool used to determine if patients are properly placed in a facility. Pharmacist An apothecary or druggist. Physical therapist An individual who is licensed by the State and is a graduate of a program in physical therapy approved by the Council on Medical Education of the American Medical Association and the American Physical Therapy Association, or who has the equiva- lent of such education and training. Postadmission diagnosis Medical description of patient condition(s) identified after admission to facility. Primary diagnosis Medical description (s) of the main reason for admission to the facility. Proprietary homes Privately owned nursing homes. This category does not include those homes which are under voluntary nonprofit, Government, and religious auspices. Random selection procedure Statistical procedure used to ensure that homes selected in the sample were repre- sented in the same proportion as they are among the total number of skilled nursing LIBRARY facilities. 136 137 U.S. GOVERNMENT PRINTING OFFICE 1975-O-588-459 U.S. DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE POSTAGE AND FEES PAID Public Health Service U.S. DEPARTMENT OF H.E.W. HEW 391 U.S.MAIL OFFICE OF NURSING HOME AFFAIRS 5600 Fishers Lane Rockville, Maryland 20852 OFFICIAL BUSINESS Penalty for Private Use, $300 DHEW Publication No. (OS) 76-50021 Nursey homes Long tem care FACT SHEET Long-Term Care Facility Improvement Study INTRODUCTORY REPORT BACKGROUND THE FINDINGS On June 21, 1974, the Department of A complete report of the survey findings Health, Education, and Welfare announced (Long-Term Care Facility Improvement a campaign to improve long-term patient Study: Introductory Report) contains care in nursing homes. One of the three broad sections: PATIENT projects in this campaign was a survey of CHARACTERISTICS, FACILITY skilled nursing facilities. The survey MANAGEMENT, and PATIENT CARE. asked three basic questions: Who are the Another section presents recommenda- patients? How are nursing homes tions for NEEDED ACTION. FORD managed? How good is patient care? PATIENT CHARACTERISTICS THE SURVEY WHO ARE THE PATIENTS? Designed cooperatively by several government organizations and consultants They are old: the median age is 82, and from leading universities, the survey was 50% are over 80. 73% are women; 90% conducted by teams of specially trained are Caucasian. 87% are single (mostly experts. Each team consisted of a widowed). 52% completed grade school; physician, a nurse, an administrator, a 16% graduated from high school; 4% nutritionist, a pharmacist, a physical finished college. therapist, a fire safety engineer, and a social worker. They are retired, or have never worked (95%). 60% were formerly skilled, To insure statistical reliability, the semi-skilled, or clerical workers; nursing homes surveyed were chosen farmers; or housewives. 8% were in proportionally from ten regional lists. professional or managerial positions. Homes and patients in them were selected At present, 68% have less than $3, 000 by random sampling techniques. All annual income from all sources, and 22% visits were unannounced. have no income at all. The survey covered 288 homes -- enough IN WHAT DAILY ACTIVITIES DO to provide a reliable sample of all skilled PATIENTS NEED HELP? nursing facilities. The survey data were processed according to approved statisti- They cannot bathe without difficulty: 60% cal techniques. The result is a valid, need some help, and 33% more cannot comprehensive picture of long-term bathe themselves at all. 72% require nursing home care. help in dressing. 34% need some help in U.S. DEPARTMENT OF HEALTH, EDUCATION, Single copies of the full document, AND WELFARE Long-Term Care Facility Improvement Study: Introductory Report, may be Public Health Service obtained from the Office of Nursing Office of Nursing Home Affairs Home Affairs, 5600 Fishers Lane, Room 17B07, Rockville, Md. 20852. eating, and 16% must be fed by others. or none at all. 29% of facility admini- HOW WELL ARE FIRE CODES MET? HOW ARE PATIENTS' NUTRITIONAL 45% must be helped in using the toilet; strators are not so-designated in writing NEEDS MET? 29% cannot use it at all. 50% experience by their governing bodies. At least one fire safety deficiency was some degree of incontinence from found in 96% of all facilities (though in Most facilities have the services of a occasional to total. 87% are not fully Administrative policies are made and 69%, there are fewer than 10 deficien- dietician (part-time, in 90% of all cases). ambulatory; 9% suffer pressure sores revised as needed in 80% of cases. cies). The points most commonly found Dieticians spend anywhere from half a because of reduced ability to move in Physicians and nurses contribute to deficient are: properly illuminated exit day to 20 days at a facility each month. bed. patient care policy planning 98% of the signs, 52%; weekly testing of alarm Dietetic service supervisors are also time, but other specialists are consulted system, 49%; enforcement of smoking retained: 60% part-time. In 29% of WHAT OTHER IMPAIRMENTS HAVE less often: pharmacists, 64% of the time; regulations, 37%; fire protection of facilities, too few nutrition staff are on THEY? dieticians, 55%; therapists, 43%. hazardous areas, 33%; electrical moni- duty in any 12-hour period to permit toring of main sprinkler valve, 31%. preparation of meals immediately prior Impaired vision is suffered by 68%; 3% WHAT ARE STAFF EMPLOYMENT to serving. 60% of all patients' overall more are legally blind. 33% have at PRACTICES? PATIENT CARE care plans lack dietary information. least some hearing loss. 32% have some degree of speech impairment. 92% are Written job descriptions are not provided WHAT PHYSICIAN SERVICES ARE More than 14 hours between major meals missing some or all natural teeth, and to prospective employees in 26% of cases. PROVIDED? is allowed by 20% of facilities. 28% do 38% lack compensating restorations or 35% of facilities do not require pre- not offer an appropriate snack at dentures. 54% show some confusion as employment health examinations. 22% do Of the patients who have been in a bedtime. 73% of patients who reject half to time, place, or their own identity (27% not verify the registration or license nursing home less than four months, 90% or more of a meal are not offered an occasionally and 27% continuously). 41% numbers of professional staff upon hiring are reviewed by a physician at least appropriate substitute. 19% of patients display inappropriate behavior them, and 20% do not re-check these every 30 days. For long-term patients, who need help in feeding themselves do typically wandering or disruptiveness. numbers periodically. 32% do not the proportion reviewed monthly by a not receive it promptly at each meal. maintain employee health records. physician drops to 75%. Of the physi- 34% who need mechanical devices to help WHAT ARE THEIR MEDICAL cians who review their cases monthly, them eat do not receive them. CONDITIONS? HOW DO FACILITIES UPGRADE 90% actually see their patients and 80% STAFF SKILLS? examine the overall care plans. WHAT EFFORTS AT REHABILITATION Patients' commonest primary and secon- ARE MADE? dary diagnoses when admitted to skilled Staff development programs are com- nursing facilities are: heart disease, pletely lacking in 20% of facilities. HOW RELIABLE ARE PHARMA- 38%; chronic brain disease, 29%; Where they do exist, these programs are CEUTICAL SERVICES? Of the patients who need physical therapy generalized arteriosclerosis and often incomplete: 22% of the facilities do 31% receive it; 11% of those needing hypertension, 23%; diseases of the not provide an orientation program; 22% Pharmacists are not able to work occupational therapy get it; and 11% who musculo-skeletal system, 20%; stroke, do not offer skills training; 37% do not directly from a physician's written drug could benefit from speech therapy get it. 18%; fractures, 16%; neurological provide an ongoing education program; order 76% of the time. 28% of the time, disease, 15%. and 66% have no leadership training physicians do not confirm their drug Skilled physical therapists are retained program for supervisory personnel. orders in writing within a two-day period. by 72% of all facilities. 40% retain FACILITY MANAGEMENT Staff members do not apply the training occupational therapists, and 32% have they receive 26% of the time. Drugs are administered only by licensed speech therapists. Of facilities offering HOW ARE POLICIES MADE AND personnel 93% of the time. Pharmacists physical therapy, 56% have it at least IMPLEMENTED? HOW DO FACILITIES MANAGE THEIR make at least monthly reviews of daily and 29% offer it 2 or 3 times a week. FINANCES? patients' overall drug profiles in 68% of For 33% of patients undergoing therapy, In 16% of the facilities, the governing cases. 69% of facilities do not have there is no written therapy plan. And bodies (responsible for overall policy) The survey was unable to determine this, separate rooms for drug storage. Con- 84% of patient records do not contain meet less frequently than their by-laws partly because there is no uniformity of trolled drugs are properly inventoried in baseline data for use in determining require, and 50% keep inadequate minutes accounting procedures. 79% of all facilities. therapy needs. HOW ARE SOCIAL AND PSYCHOLOGICAL NEEDED ACTION NEEDS MET? Several clear needs for action emerge The proportion of facilities employing from the survey findings. These needs staff for social work is 49% (26% include: full-time). 62% of the time, patients' psychosocial needs are evaluated as A total review of the survey/certification part of the admitting process. In those process. facilities with social work staff, 70% of patients have written plans for psycho- social care. Family counseling is Nationwide training and certification of carried on 66% of the time. all state surveyors. In 72% of all facilities, social activities programs are conducted by qualified staff A complete analysis of the entire fiscal (working part-time in 28% of cases). approach to reimbursement for services About 50% of medical records note provided. patients' needs for activities and their responses to them. 75% of all facilities have space available for activities, and Alternatives to institutional care, such 71% have equipment available. as home health care and day care. LONG TERM OF HEALTH. EDUCATION: Department of CARE Health, Education, and Welfare DEPART REPARTMENT : Washington, D.C. 20201 USA Sarah- Date: Per request. If you have questions The attached may be of interest to you. please call. Trene Schully LH 57450 Room 5448 North Frank E. Samuel, Jr. 330 Independence Avenue, S.W. Deputy Assistant Secretary Telephone: (202) 245-7450 for Legislation (Health) OREGAT U.S.A. EDUCATION HEALTH DEPARTMENT OF HEALTH, EDUCATION. AND WELFARE Sent to OMB for clearance 11/20/75 not cleared asof 12/5 The Honorable Al Ullman DRAFT OF PROPOSED REPORT Chairman, Committee on Ways and Means House of Representatives Washington, D.C. 20515 Dear Mr. Chairman: This is in response to your request of February 19, 1975, for a report on H.R. 2268 and your request of October 29, 1975, for a report on H.R. 9607, identical bills "To amend title XVIII of the Social Security Act to establish a program of long-term care services within the Medicare program, to provide for the creation of community long-term care centers and State long-term care agencies as part of a new administrative structure for the organization and delivery of long-term care services, to provide a significant role for persons eligible for long-term care benefits in the administration of the program, and for other purposes." We are greatly concerned about the serious problem of financing and providing access to adequate long-term care for the elderly and disabled. However, we are opposed to enactment of the bills because Medicare is not the appropriate vehicle for financing long-term care. The bills would establish under Medicare a voluntary program of long-term care benefits for aged and disabled individuals. This program would be financed from premiums paid by those who enroll in the program and Federal and State general revenue funds. The bills would also provide for establishment of community long-term care centers throughout the country, and State long-term care agencies to coordinate and arrange for the organization and delivery of long-term care services. Long-term care necessarily includes a high proportion of social services and income support. The Medicare health insurance mechanism, which is designed to provide protection against unexpected costs of short-term acute illness, is not easily adaptable to these long-term and less medically oriented types of care and support. Moreover, many of the types of benefits proposed in the bills are similar to those services currently included in Medicaid and the social services programs (titles XIX and XX of the Social Security Act). The additional cost FORD of adding these long-term care benefits to Medicare would be $5 to $10 billion in the first year. LIBRARY Page 2 - The Honorable Al Ullman In addition to our general objections to the bills, we are particularly troubled by one of their specific provisions. Under the bills, a person's social security cash benefits would be reduced by two-thirds beginning with the seventh consecutive month he receives institutional services as an inpatient, or foster home care for which payment is provided under the proposed new long-term care services program, apparently because he would not need as much in the way of social security benefits. This reduction in cash benefits would go contrary to the basic purpose of the social security program--to replace, in part, earnings from work that are lost when a worker retires in old age, becomes disabled, or dies. The amount of a person's benefits is not based on his or her individual need at a given time or under given circumstances, but is, instead, based on the average monthly earnings the person had in work covered under the social security program. The enactment of a provision that would reduce a person's monthly social security benefit because his living costs are being met through other means would, we believe, set an undesirable precedent for relating social security benefits to individual need or personal circumstances. We therefore recommend that the bills not be favorably considered. We are advised by the Office of Management and Budget that there is no objection to the presentation of this report from the standpoint of the Administration's program. Sincerely, Secretary HEALTH. OF FINICATION FOR RELEASE ONLY UPON DELIVERY DEPART any PARTMENT DEPARTMENT DEPARTMENT OF HEALTH, EDUCATION. AND WELFARE U.S.A. STATEMENT OF PETER FRANKLIN SPECIAL ASSISTANT TO THE SECRETARY BEFORE THE SUBCOMMITTEE ON HEALTH AND LONG-TERM CARE SELECT COMMITTEE ON AGING U.S. HOUSE OF REPRESENTATIVES WEDNESDAY, NOVEMBER 19, 1975 FORD is LIBRARY GERALD MR. CHAIRMAN AND MEMBERS OF THE SUBCOMMITTEE: I am pleased to appear before you today to review with you the Department's efforts in an important part of our health care system--home health care and related services for the elderly. As you know, the Federal government will invest over $17 billion for the financing and direct provision of hospital and medical services for the aged in 1976. During FY 1975, Medicare payments for services to the elderly amounted to $13.9 billion; and the Federal share for the elderly under the Medicaid program was $2.4 billion. These FY 1975 figures do not include expenditures by the Department for other health services for the elderly rendered by Community Health Centers, Community Mental Health Centers, Health Maintenance Organizations, Vocational Rehabilitation and Developmentally Disabled programs, or the National Health Service Corps. And these FY 1975 figures do not in- clude expenditures for research and development programs directly related to the health and well-being of the elderly. For ex- ample, the proposed budget for the National Institute on Aging of the National Institutes of Health is over $16.2 million for FY 1976. - 2 - The Subcommittee has requested that we focus our remarks today on three specific areas of interest: home health services for the elderly, health clinics for the elderly, and multi-purpose centers for the elderly. After I review the first two topics with you, Dr. Arthur Fleming, Commissioner of the Administration on Aging, will discuss the multi- purpose centers. Home Health Care The Department of Health, Education, and Welfare encourages the development of an access to home health services through the efforts of several programs. These several programs have attempted to be catalysts for community development of effective home health care mechanisms. The health financing activities have sought to provide financial access to Federal beneficiaries in need of services that can be provided by home health agencies. The human resource programs have encouraged the integration of home health services with other services for the ill, elderly, and poor. Additionally, the Office of Nursing Home Affairs chairs an Interagency Task Force on home health services. This Task Force includes representation from the Public Health Service, the Social Security Administration, the Social and Rehabilitation Service, the Administration on Aging and the - 3 - Office of the Secretary. It is through this group that the Office of Nursing Home Affairs coordinates all the Department's home health services activities. The Task Force was specifically asked to develop a plan that would provide for increased Federal participation in both the utilization and reimbursement of home health services for Medicare and Medicaid recipients, and to show ways that would be available to develop, expand, and improve home health services. Since January, Interagency efforts have produced tangible results, all of which respond to recommendations by the GAO. For example: The staff has reviewed State Medicaid programs, and we will, for the first time, know what population is being served and what kinds of services are in fact provided and covered by reimbursements. This analysis will clearly define the extent of the current programs. -Proposed new home health regulations, which I will discuss later, have been published this year. --SSA staff has carried out a careful study of Medicare guidelines and fiscal intermediary practices and is now preparing a report that will provide a background to Interagency discussions for revision of these guidelines where needed. - 4 - Today, when our nation's medical care system is producing an unprecedented escalation of cost, there is a great need to foster use of more economical approaches to the delivery of health care to American people, and especially to our older population. Home health care is one such approach. Properly run home health care programs have demonstrated an ability to expand the capacity of a delivery system by providing needed care while conserving some forms of scarce and costly resources, both institutional and professional. The appropriate use of home health care services can also have a restraining influence on overall medical care costs. It is also possible, however, that use of home health services may add more services to the medical care system and increase costs. At this point, it is not pos- sible to draw firm conclusions from the evidence on the cost effectiveness of home health services. Home health services cannot and should not be looked upon as a replacement for medical care that must be delivered in an institutional setting. Rather, home health care should be viewed as a component of a comprehensive health care delivery system--an alternative for treatment and medical support for those who do not need institutional care. Obviously, there are - 5 - times when institutional care is essential, just as there are times when home health care is more appropriate. Ideally, the aim should be a balanced system, enabling patients to continue participation in home and community life as long as possible, and the availability of an insti- tutional care setting when that is necessary or desirable. We are unable to say, however, to what extent this type of system is now available to Americans or to estimate its costs and benefits. For the past four years, the Department has been undergoing an extensive review of the broad spectrum of long-term care, with a view to developing a comprehensive approach to provision of adequate long-term care services for persons of all ages. Home health service is an integral part of this review. Mr. Chairman, in the hearing before your Subcommittee and the Senate Subcommittee on Long-Term Care on October 28, Departmental witnesses testified on HEW's programs which are designed to develop home health services as a more effective resource for health care delivery. GERALD FORD LIBRARY - 6 - I would like to review briefly the Department's involvement with home health care, through the Public Health Service, the Social Security Administration, and the Social and Rehabilition Service. Public Health Service Since 1796, health professionals have been deeply involved in overseeing both the program organization and development of medical services in the home, and in supervising quality control to ensure appropriate and effective patient care. For the past two decades, the Public Health Service has supported the concept of home care as that phase of comprehensive medical care that provides medical, nursing, social and other services as well as ancillary services to the patient who requires intermittent care in the home. Even after enactment of Medicare and Medicaid to finance home health services to the aged and the poor, the Public Health Service continued efforts to promote, develop and expand home health services through organizing workshops and conferences, stimulating non-governmental involvement in sponsorship, by distribution of literature, development of technical assistance materials and data, and by conducting and funding research and development projects. - 7 - In January of this year the Secretary reaffirmed the Public Health Service as the lead agency for coordinating and monitoring the implementation of the Department's short- term home health care improvement efforts. This responsibility has been assigned to the Office of Nursing Home Affairs. We recognize that home health services, when prescribed by a physician and when properly monitored, offer an effective alternative to long-term care for some patients. Neverthe- less, we do not believe that it is either necessary or desirable for the Federal government to undertake a new narrow categorical grant program for home health agencies such as that authorized in recent legislation. There already are over 2,000 certified home health agencies participating under Medicare and Medicaid programs. These Medicaid and Medicare services have expended rapidly in recent years and will continue to do SO due to several proposed changes which I will be explaining later in my testimony. Moreover, reimburse- ment from these programs will be available to finance services by new home health agencies to program beneficiaries. Medicare Home health services for the aged and disabled are an important component of the coverage provided under the Medi- care program, which is administered by the Social Security - 8 - Administration. Under Medicare, home health benefits were designed primarily to meet specific, medically-related, home care needs of patients who do not require the round-the-clock care or supervision by a registered nurse that is available in hospitals and skilled nursing facilities. Such patients nevertheless suffer from conditions of such severity that they are confined to their homes under the care of a physician and are in need of either skilled nursing care on an inter- mittent basis, or physical therapy or speech pathology. As of July 9, 1975, there were 2,123 home health agencies participating in the Medicare program. In order to participate, these agencies must meet prescribed standards relating to qualifications of personnel providing services and to mainten- ance of appropriate records and other conditions deemed necessary to protect the health and safety of beneficiaries. For fiscal year 1972, home health expenditures amounted to $59 million. Home health benefit payments increased to $110 million for fiscal year 1974 and are estimated to reach $185 million in FY 1977. The Social Security Amendments enacted in 1972 contain several provisions which may significantly affect the structure of Medicare home health benefits in the future. - 9 - Under Section 222 of the Social Security Amendments (P.L. 92-603), the Department is funding research and demonstration projects using, when medically appropriate, certain day care and homemaker services as alternative options to institutionalization in hospitals and skilled nursing facilities. Through these experiments we hope to determine whether such coverage would provide quality and effectively lower long-range costs by reducing the demand for higher cost institutional care. We also hope to ascertain the costs of providing various types and groupings of alternative services and to evaluate alternative eligibility regulations. The 1972 Amendments should also improve overall administra- tion of home health benefits in that we are authorized to establish in advance specific minimum numbers of home health visits, under Part A, which a patient would be presumed to require following hospitalization. On July 9, 1975, the implementing regulations were promulgated for a 30-day public comment period (later extended) and drew a large number of responses. I would like to re-emphasize that the limits set forth in these regulations are only guaranteed minimums and that other services and additional periods of coverage may be approved and reimbursed. Implementa- tion of this authority should reduce uncertainty on the part - 10 - of physicians and patients as to whether or not home health care services would be covered, thereby encouraging prompt discharge from institutional care to the home care setting. Another significant new regulation was proposed in the June 9 Federal Register which would greatly expand the ability of home health agencies to provide a large range of services by allowing such agencies to contract with a proprietary provider of home health services. A further change in the rules governing proprietary home health care providers has been included as part of the Administration's proposed "Social Security Amendments of 1975," transmitted to the Congress as draft legislation. Section 302 of this proposal would repeal the requirement that proprietary agencies be licensed under State law and subject them to the same licensure requirements as public and private nonprofit agencies. In this way we hope to increase the number of participating home health agencies and make home health services more accessible. - 11 - A number of bills have been introduced in the House which would expand the scope of the Medicare home health benefit. Most, such as H.R. 4772, introduced by Representative Koch, seek to encourage the use of home health services by making these services available to patients who require less intensive treatment and by providing an expanded number of home health visits and services to beneficiaries. We share the concerns of the sponsors of this and similar legislation that the costs of hospital and other institutional services are high and could be reduced in part by the substitution of appropri- ate high quality home health services. We would caution, however, that such substitutions can be effective only if they are professionally controlled to prevent misutilization. Nevertheless, we are opposed to such legislation because there is inadequate justification for making such changes at this time. We are hopeful that the results of the experiments now under- way under Section 222 will provide a basis for identifying additional, more definitive research which will provide a sound basis for any proposed changes in the present home health benefit package. - 12 - Medicaid As you know, Title XIX, known as Medicaid, is administered by the Medical Services Administration of the Social and Re- habilitation Services. It provides Federal matching payments for State expenditures for health care for the poor. States participating in the program must generally provide payment for specified types of medical assistance to recipients of cash assistance--poor persons aged 65 and over, low-income blind and disabled individuals and poor families with dependent children. In addition, States may extend their programs to cover the medically needy--those persons who have incomes above the cash assistance eligibility levels but whose income is insufficient to pay for medical care. The Medicaid program devotes over $5 billion, or 38 percent of its expenditures, to the area of long-term care. Almost all of these funds are for institutional care. Over one million Medicaid recipients spent some time this year in a nursing home, mental or tuberculosis hospital as a long-term care patient. - 13 - As I stated before, we recognize that hospital and nursing home care are essential elements of a continum of care; how- ever, so too are suitable alternatives, such as a viable home care program, for Medicaid patients who can be maintained in their own homes. Although home health services are mandatory under Medicaid, it has been recognized for some time that clarification of existing home health regulations was necessary in order that the service be adequately implemented by the States as a mechanism of non-institutional care. On August 21, the Department published proposed regulations which clarified mandatory and optional home health services and recipient eligibility. The proposed regulations also would expand the number of qualified providers capable of delivering home health services. Although the 30-day comment period was scheduled to close September 20, that date was extended to October 7 because of the quantity and quality of comments received. We have received well over 1,000 comments and we are presently analyzing them in order to prepare final regulations. - 14 - Dr. Keith Weikel, Commissioner of the Medicaid program, discussed the proposed regulations in detail before your Subcommittee on October 28. However, I would like to state again that the intent of the regulations to implement the law and permit the use of home health care where such care is appropriate and determined by a physician to be necessary. Moreover, the regulations clarify and define services that were mandated by Congress. In summary, the proposed regulations: (1) Clarify which home health services are required and which are optional with States. The States must provide nursing services (RN or LPN as appropriate), home health aide services, and medical supplies, equipment and appliances suitable for home use. They may, at their option, pro- vide physical, occupational, or speech therapy. Any service, whether required or optional, must first be found necessary by the patient's physician and must be included in a written plan of care developed by the - 15 - -- physician and home health agency personnel, and reviewed by him as the patient's condition requires. This re- vision will assure that all States will reimburse a basic package, and at the same time encourage expansion of coverage of other optional services. (2) Clarify which recipients are eligible. Some States have limited home health care to those who need "skilled" care or those either leaving or about to enter institu- tions. No such limitation appears either in statute or regulation, and it should not, since many persons need some home care to maintain or recover their health in order to avoid institutionalization. They should receive home care before they reach the crisis point of institutionalization. The revised regulation clearly repeats the statutory requirement that all "categorically needy" persons age 21 or over must receive home health services when de- termined necessary by the physician (the categoically needy are generally those eligible for cash payments under SSI or AFDC). The revision also clarifies that certain groups chosen by the State to be eligible for nursing home care must also be eligible for home health services, and that the State may provide home care to all Medicaid eligibles if it wishes to do so. This clarification ex- pands the population eligible for coverage. - 16 - (3) Expand the types of agencies which may participate under Medicaid, in addition to those certified under Medicare. Under the proposed expansion, agencies offering the single service of either nursing or home health aide services as well as proprietary agencies may be certified for Medicaid if they meet certain prescribed Federal standards. These changes are intended to make home health services more available to Medicaid recipients and thus in future years decrease the need for institutional services under Medicaid. The proposed standards for such agencies parallel those for the Medicare program whereever possible. The objection to single-service agencies is that they may pro- vide only fragmented care for patients who need multiple services. We do not think this concern is valid, since in all cases a registered nurse must make an initial home eval- uation visit and must supervise the care given by home health aides. This will provide coordination of care and guard against fragmentation of services. Allowing single-service agencies of this type to participate will overcome the current lack of care for recipients who need only one service provided in a community and who live in neighborhoods where multi- service agencies do not exist. - 17 - We realize that there is potential for abuse of the program by both proprietary and non-proprietary providers of home health care services, just as there is potential for fraud and abuse by proprietary and non-prorietary providers of all types of services. As you know, the Commissioner of the Medical Services Administration has made the fraud and abuse surveillance effort one of his highest priorities. It is the Department's intention, to include home health within this effort. We believe the proposed regulatory changes will be instru- mental in expanding access to home health care for Medicaid recipients. However, as we stated on October 28, the regulations are not final. We are in the process of review- ing the many comments received. On November 17, the Department held a major meeting with members of proprietary and non-proprietary home health service agencies, consumer groups and staff from State program and licensing agencies to discuss the proposed changes in Medicaid regulations. The major issues were removal of the restrictions on provision of home health services by proprietary agencies, the feasibility of strong State and Federal monitoring of providers and inclusion of provider offering only a single service. - 18 - A number of valuable concepts and ideas were offered which the Department will take into consideration in developing final regulations. Another provision of H.R. 4772, introduced by Representative Koch, would make home health services available to all Medi- caid recipients, both medically and categorically needy, without regard to the recipient's entitlement to skilled nursing services. At present, home health services are required to be provided to all categorically needy individuals 21 years of age or over, to all categorically needy individuals under 21 years of age if the State provides skilled nursing facility services for such individuals and to all correspond- ing groups of medically needy individuals for whom skilled nursing services are provided. As noted earlier, the proposed regulations would clarify the entitlement of the categorically needy to home health services, without regard to their need for skilled care. However, we oppose mandating the expansion of these services to individuals other than those currently entitled. There are other objectionable provisions in H.R. 4772. For example, rent payments under the Medicaid program. The Department will submit a report on the bill shortly. - 19 - Mr. Chairman, I would like to discuss briefly health clinics for the elderly and then proceed with Dr. Fleming's presenta- tion on multi-purpose centers. Outpatient Clinics for the Elderly Your letter of invitation to participate in this hearing also mentioned the need for "outpatient clinics designed specifically to meet the medical needs of the elderly." While we are aware that the elderly need care on an outpatient basis, we would be opposed to establishment of clinics whose sole purpose would be to treat the elderly. The Department believes that health care for the elderly should be provided through existing health care delivery systems serving the general population. It has been the Depart- ment' S philosophy to avoid segregating the aged from the mainstream of society, but instead to integrate their invole- ment with all age groups. We believe one of the most detrimental attitudes that can be expressed by society is to treat the aged separately, thereby creating a new minority segment of our population. However, we recognize the fact that aged people do have problems peculiar to their age group. We are concerned that those who provide treatment to older people are fully oriented to the nature and scope of their problems and that they are prepared to treat them with the most effective methods known. FORD is LIBRARY 078870 - 20 - The aged have more health care needs than any other popu- lation group within our society. This Administration, as have past Administrations, recognizes this need and seeks, therefore, to provide the aged an adequate number of entry points into the health care system so that they readily may secure adequate primary care services. If, as with other population groups, there are needs which must be handled by a medical specialist, then the primary care physician would refer the person to the appropriate medical specialty. To establish separate clinics to treat all the medical needs of the older patients, generally, would be wasteful and duplicative. The Department is continuing to follow the policies and approaches which have been developed since the passage of Medicare which are: (1) to provide financial re- sources to assist the elderly in purchasing their own medical care; (2) to allow the elderly citizen freedom of choice in choosing a physician; and to promote and preserve the physi- cian-patient relationship. To have the Federal government as a general policy promote and establish out-patient clinics for the elderly through new categorical program authorities would not contribute to the welfare of the aged nor would it make effective use of the health service delivery capacity which now exists. Mr. Chairman, I would like to turn to Dr. Flemming for a discussion of multi-purpose centers for the elderly and then we would be pleased to answer any questions the Committee has. file- long term care MEMORANDUM DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE Public Health Service TO : Sarah Massengale DATE: OCT 29 1975 Special Assistant to the President FROM : Director, Division of Policy Development Office of Nursing Home Affairs SUBJECT: Re: Provider/Consumer Meeting of October 14 As we discussed a few days ago, I am enclosing a copy of the paper Dr. Carl Adams presented at our Provider/Consumer Symposium on Patient Assessment. The full agenda is also enclosed to give you an idea of how the subject was handled from the Federal Government, provider and consumer points of view. Dr. Abdellah's notes are also attached. Dr. Adams' paper is evidence of how the industry is giving full support to this concept. It deals with how his chain of nursing homes is using patient assessment as a management tool toward improving patient care. Dr. Abdellah, in her remarks, stressed ONHA's and HEW's concern that patient assessment also become a viable tool in the survey and certification process. The ongoing cooperative project in Region IV brings these two interests together. We are planning to edit all papers from the October symposium and make it a part of the monograph we are preparing now on Patient Assessment as it pertains to the Nursing Home Improvement Survey. We will be happy to send you the completed document as soon as it is available. Claire Ryder Claire F. Ryder, M.D., M.P.H. Enclosure OFFICE OF NURSING HOME AFFAIRS PUBLIC HEALTH SERVICE DEPARTMENT OF HEALTH, EDUCATION, AND WELFARE AGENDA SYMPOSIUM ON PATIENT ASSESSMENT: AN ESSENTIAL FACTOR IN IMPROVING QUALITY OF CARE Tuesday, October 14, 1975 1:00 PM to 4:00 PM Snow Room, HEW North 1:00 - Welcome and Introductory Remarks Peter Franklin, M.Ed., M.B.A. Special Assistant to the Secretary Moderator - Claire F. Ryder, M.D., M.P.H. 1:15 - Faye G. Abdellah, Ed.D., LL.D. "Patient Assessment: Vantage Point Federal Role" 1:45 - Joan Quinn, R.N., M.S.N. "Patient Assessment: Vantage Point Researcher" 2:15 - Carl E. Adams, M.D. "Patient Assessment: Vantage Point Provider" 2:45 - Coffee Break FORD 3:00 - Iris Schneider, M.A. "Patient Assessment: Vantage Point Consumer" LIBRARY 3:30 - Questions and Answers 4:00 - Adjournment Secretary David Mathews hopes to join us at some point during the program as his schedule permits. "PATIENT ASSESSMENT AND THE PROVIDER" October, 1975 Carl E. Adams, M.D. Chairman, Medical Advisory Committee American Health Care Association Washington, D.C. Chairman of the Board National Health Corporation Murfreesboro, Tennessee GERALD LIBRARY FORD PATIENT ASSESSMENT AND THE PROVIDER Patient assessment, as used, is the summarization of the patient's identifying and population characteristics (social demography); the diagnoses and/or conditions; the functioning status as to physical, mental and psychosocial; the medical care, health care and social care needs; the services rendered, the treatments given and the outcomes. The idea of patient assessment is not new. For many years patient assessments have been done in one way or another, perhaps for as long as there have been patients and Health Care or Medical Care Practitioners. The use of a broad base of information and uniformity is new in long-term care patient assessment. The items to be discussed are methodology or the process of doing the patient assessment, its use in the quality assurance program and its use as an aid in management. It becomes apparent that quality assurance and good management are practically synonymous and that the one follows the other. METHODOLOGY The patient assessment is done on admission, continued stay, with change of level of care, discharge or death. The essential tools for doing patient assessment are: 1. A dictionary of definitions of terms, descriptors and identifiers used (The Denson - Jones User's Manual) 2. An abstract form (There are many different forms in process of development.) 3. A procedure manual with instructions for completing the specific abstract form It is important that the person or persons completing the abstract and responsible for its correctness and accuracy be knowledgeable in its use. This personnel may include the physician advisor or medical director, the director of nurses, charge nurse, coordinator, or other persons knowldegeable and capable in its use. The in-house social worker is a possible resource person. The abstract form is in duplicate. The original is retained by the facility and placed in the patient's medical record. The duplicate (NCR copy) is sent for data processing. The time consumed in completing the initial abstracts is about 15 minutes. Subsequent abstracts require 3-4 minutes each. The abstract is completed in a uniform manner at the indicated time. On arrival at the data processing point the completed abstract is audited, edited and a detail listing of the abstract material is printed out in code form. The detail listing is the data base for all future printouts. The printouts from the detail listing include, but are not limited to the patient assessment, profiles, and other profiles as special groups of patients, special types of care, facility and practitioner profiles. The facility summary, other summaries including special groups as company (corporate), area, state, regional, national, and a condensed summary of comparative statistics of critical items are available. Level of care summaries, as skilled and intermediate, may be done. These printouts constitute the tools gained from patient assessment for use as aids in evaluating patient care and management efficiency. QUALITY ASSURANCE This is the foundation for the justification of patient assessment. Quality assurance includes in its envelope the assurance that: 1. The patient needs the care, that is, medical necessity exists 2. The care needed is being given 3. The care is being given in the most appropriate setting as regards quality and cost. -2- The use of the patient assessment facilitates the review of the patient in the entirety and aids in the evaluation of the patient in many ways. Staff The Coordinator has use of the assessments and profiles when doing admission certification or preparing for utilization review. A review of the patient's status can be more readily evaluated and decisions made with more uniformity as to the need for recertification or review. The Physician has an aid for use in reviewing the patient's problems, conditions, status and the services, treatments and medications. Changes in the patient's condition are noted; the drug review and profile helps to monitor the medications. The Director of Nurses has available a complete set of profiles of all of the patients in the facility for use in checking or discussing any patient or group of patients. These profiles are updated monthly. Changes in a patient's condition may be noted and attention given. The profiles do not replace making rounds and visiting patients, but they do help in identifying needs and areas of concern. Indications may be noted for the moving of patients to areas with different staffing or for implementing involvement of the patient in particular programs of activity or rehabilitation. The Patient Care Plan is more complete and comprehensive as a result of having the patient assessment and patient profile for a point of reference. Also the nursing assessment history blends with the patient profile and the patient care plan. All of the department heads and the staff may use the profiles and summaries in a manner similar to what has been described, with adaptation to their individual or special needs. Improvement of efficiency and functioning of the staff is noted with implementation of the patient assessment program. There is an improvement in the attitude and objectivity of the staff. A meaning comes into the charting and the efforts of the -3- staff. Accuracy and completeness come to have a new meaning as it is recognized that the information is being seen and used by others. The staff personnel become better aware of each patient's condition and treatments. The completion of the abstracts and the patient profile printouts on all patients in a uniform and orderly manner gives a better base for comparison and evaluation. Social service, activities, rehabilitation and dietary departments can each find their work made easier and more comprehensive. The medical records area is greatly improved. The patient assessment is oriented toward identifying the conditions and problems confronting the patient and the treatments being given. The improvement in charting, recording and accurate coding make the diagnostic index and the cross-referencing possible and more meaningful. The coding of accidents and incidents, the recording of decubitii and the originof their occurrence, as well as the progress of the condition, the uniform definition of restraints and the incidence of use all bring the items into focus and give a basis for comparison that evaluations may be arrived at for recognition of achievement or that attention may be given to correction of problems. The facility summary calls attention to the use of different services and the percentage participation of the patients in relation to the incidence of problems or conditions. Further identification is made by noting the diagnostic summary and the individual patient profile or assessment which can be readily identified for study and/or evaluation. Frequency and type of social visitations are noted. Patients' psychosocial problems or needs are recognized. Drugs as to types or kinds and numbers of medications are identified. The time saved in retrieving information is material. Utilization Review There is increased organized information available for use in the different components of evaluation as in: -4- Concurrent Review 1. Admission Certification has the diagnosis, needs and conditions of the patient identified on the completed abstract form. This form is replaced in the medical record by the patient profile printout. The admission assessment and profile may become a permanent part of the medical record for documentary evidence and remains as a constant for future reference. Also a copy of the assessment may be sent to the state agency for verification of the reasons for the need for admission. 2. Continued Stay Review The profile may be used to evaluate the need for recertification and to evaluate the services, treatments and medications in relation to the diagnosis, problems and conditions. Any change in the patient's condition since admission or last review is noted, as are changes in treatments. The required level of care is compared to the source of payment for evaluation of the propriety of the care and the need for continued stay. 3. Discharge Planning a) The patient may be followed in sequential manner as to problems, conditions and required services, treatments and medications. b) The coordinator, social worker, director of nurses, physician and Utilization Review Committee are better able to evaluate and FORD make decisions with the use of the patient profile. LIBRARI c) The information is available to all in a uniform manner. The patient profile saves a great deal of time by virtue of it not being necessary to gather and write information on forms, as the information is already in an organized arrangement on the profile. -5- The profile indicates many things including diagnosis, problems, conditions, treatments, medications, as well as the frequency of physician visits and the incidence of consultations. Outcomes and discharge destination are noted, in addition to admission source, age and length of stay. Medical Audit (Medical Care Evaluation Studies) The profiles of groups of patients as to diagnosis, problems, or conditions, services rendered, treatments given or medications, length of stay, age, required level of care, source of payment, etc., all lend themselves for use in evaluating the care given to the patients. From the facility summary can be noted the percentages of different problems and treatments as tube feeding, multiple injections, the participation in physical therapy and the outcomes are noted as related to frequency of treatments and indications for giving the therapy. Frequency and types of social visitations are noted. Patients' psychosocial problems or needs are recognized. Medications as to number and kinds are identified. Drug review indicates frequency of errors, reactions, interactions, allergies, toxicities, etc. Physician visits as to frequency and type are identified and with the physician's code number the physician profile can be developed. Medical care evaluation and studies have the bulk of the source material collected, assimilated, organized and tabulated for use in doing evaluations and studies or for making decisions. Problems are identified and the mechanics are provided for gathering the data needed for the study regarding the quality of the basic care of all of the patients; groups of patients by diagnosis, procedures, services, treatments or medications. Educational needs may be recognized and correct programs implemented. -6- Profiles are developed for the: 1. Consumer a. Patient - - (individual) b. Population group, as the types and kinds of patients of a given facility, community, area, state, etc. 2. Provider a. Physician as to types or kinds of patients, practices regarding admission or care, treatments and other characteristics as regards quality of care and cost. b. Other practitioners as physical therapists, dietitians, social service workers, activity directors, etc. C. Institutional - types and kinds of patients, services offered, and amount of participation in, treatments given and outcomes. 3. Modalities of Care a. Drug services b. Rehabilitative departments C. Nursing care d. Dietary departments e. Medical records f. Others The committees, such as the pharmaceutical services, infection and medical records all find the material and information useful in evaluation and decision FORD making. Research becomes a feasible and effective method as new innovative programs LIBRARY and ideas can be tried and evaluated. The items mentioned in the foregoing are but a few of the many that may be identified with a few minutes of effort, study and evaluation. -7- Through the documentation in permanent form as a part of the medical record patient assessment lends itself to being capable of being monitored as to accuracy and validity by either in-house or external methods. The assessments, profiles and summaries include the information necessary for PSRO and can be modified to adapt to the changing needs. The collected material provides a data base for use in the development of norms, standards and criteria and gives information for evaluation of differences in individual localities and regions. MANAGEMENT Management finds many uses for the patient assessment and its profiles and summaries. The Administrator has available a current printout of the patient profiles, the other profiles, and the summaries. The patient profiles are a source for ready reference concerning the different medical, health and social aspects of the patient. It becomes easy to keep in touch with the welfare and condition of the patients. It is no longer necessary to go to the nurses station or the director of nurses, etc. for each bit of information. The profiles and summaries offer information as to the types and kinds of patients, their ages, number and kinds of problems, frequency and kinds of diagnoses, the services, treatments and medications. This information offers a method for monitoring the required level of care, the payment source, the discharge planning and its adequacy. Better information is available as to why certain patients remain in the facility. Discussions with families and others can be carried on with more clarity and depth of understanding. By doing patient assessment at the time of admission proper level of care determinations may be made, compliance requirements may be met and unnecessary admissions may be avoided. -8- The Administrator and the Staff can use the profiles and summaries in interdepartmental meetings for evaluation and determination of adequacy of staffing. The percentage patient participation in the different programs of activities, rehabilitation and training give an index as to the adequacy of the staff, available equipment and allocated floor space. Study of the problems or impairments indicate the need or lack of need for personnel in the respective areas. A study of the incidents and accidents gives an alert as to hazards, type of care, medication problems, as tranquilizers, smoking or flammable agents, or laxness in supervision of patient activities. At the same time excellence of care may be noted for example, by seeing a smaller number of accidents. Performance Evaluation This becomes a practical matter of using critical items and looking at numbers and percentages in a realistic manner. The participation of the patients, the treatments given, the services rendered and the outcomes are seen by management in relation to hours of labor per patient day and the allocation of the labor as to areas or departments. Nursing stations may be compared to one another. Characteristic patterns of personnel behavior will develop. The Governing or Corporate body find the assessments, profiles and summaries of value in evaluating the patient care and the efficiency and adequacy of the operation. Comparisons may be made between different facilities in the same corporate structure or in other groups. Cost Determinations The services provided, the types and kinds of patients cared for and the outcomes are seen in a more accurate and valid relation in comparison to cost. Health Service Areas have information available as to needs, supply of types of personnel and physical facilities and numbers of patients receiving or needing care and their diagnosis, problems, treatments, etc. The population area from which -9- the patients come may be identified through use of the zip code number. There is available information for use in determining need for and the present available services. Health Care Insurors (Proprietory and Non-Proprietory) Health care insurors are provided a method of evaluation of patients in long-term care facilities, as to age, diagnosis, conditions, length of stay, procedures, treatments, medications and outcomes as to risk and cost. Sources of payment as self-pay, government programs and private insurance coverage, etc., and the relative percentages of each are identified. This information has previously been available for Medicare Skilled Patients; however, no valid information has been available for Medicaid Skilled, Medicaid Intermediate Care, private pay or those covered under the various health care plans other than Blue Cross. Public Relations The information is available to properly inform the public, the consumer groups and families or friends of patients. Statements in the media and those made by critical agencies may be properly handled and when true the acknowledgement can be made and information given as to what is being done to remedy, improve or correct the situation. In summary patient assessment is a valuable, if not indispensable, tool for use in any program of quality assurance. The information gathered is essential regardless of the method used. It is important to continue to concentrate on important and critical items and to discard the unimportant items as they are found to be unnecessary. Patient assessment, utilization review and self-assessment are critical and necessary components in the totality of giving better patient care. -10- Many peer review groups, state and national survey agencies find considerable help in evaluating the area of patient care through the use of the assessments, profiles and summaries, The utilization review and indeed the entire facility and its performance can be monitored by the PSRO, the state agency and HEW through the use of the assessment information. Management has a bottom line opportunity to use patient assessment for quality assurance and managerial improvement as to proper allocation of labor and costs with accurate and valid information as to the adequacy of each. Just as financial statements show the results of financial management, the patient assessment gives the information for the evaluation of the patient care and effectiveness of the management system. The patient assessments, profiles and summaries provide an opportunity for dialogue of a constructive nature between the provider, consumer, government and intermediaries. -11- List of Illustrations # 1 -- Abstract Form # 2 -- Abstract Detail (Detail Listing) # 3 -- Patient Profile # 4 -- Facility Summary (Extracts) (2 pages) # 5 -- -- Diagnosis Summary (Extract) # 6 -- Condensed Summary (Critical Items) FORD is LIBRARY 077839 LONG TERM CARE CONTINUED STAY AND MEDICAL CARE EVALUATION ABSTRACT 1. PHYSICIAN CODE 2. PROVIDER NO. 3. MEDICAL RECORD NO. DATE THIS 4 1 ADMISSION 3 CONTINUED STAY MO. DAY YR EXPRESSION ABSTRACT 2 CHANGE OF CARE 4 DISCHARGE 27 1 VERBALLY 3 LANG. BARRIER OF NEEDS 2 NONVERBAL 4 DOES NOT COMM. I BASIC DATA CODE DAILY SPOUSE-CHILDREN-CODE: 2 WK S M F M&PH MO. DAY YR 28 SOCIAL MINISTER 3 WEEK SEX & 5 CONTACTS FRIENDS & OTHER 1 MALE 2 FEMALE 4 MONTH BIRTH DATE MAIL & PHONE 5 INFREQ. 5 NEVER 6 RACE & ETH 1 WHITE 3 BLACK 5 RED 7 YELLOW ACTIVITY ACTIVITIES CODE 1 OPTIMAL ACT R A&C REST NICORIGIN = MEXICAN 4 PUERTO RICAN 6 OTHER 29 PARTICI- RELIGION 2 MODERATE 7 MARITAL ARTS & CRAFTS 3 SLIGHT 1 SINGLE 3 MARR. 5 DIVORCED PATION RESTORATIVE SERVICES 4 NONE STATUS 2 WIDOWED 4 SEP. 6 UNKNOWN LIVING 1 ALONE 4 WINON-RELATIVES IV EVALUATION POTENTIAL PROJECTED 8 ARRANGE 2 W/SPOUSE 5 FOSTER HOME LOS MENTS 3 W/RELATIVES 6 INSTITUTION PROJECTED : ADMISSION 3 CONTINUED STAY 30 9 ZIP CODE LOS 2 CHANGE OF CARE PATIENT'S HOME ADDRESS REHAB. 31 OPTIMAL 3 SLIGHT NACTIVE POTENTIAL 2 MODERATE 4 NONE RELIGIOUS 1 PROT 3 JEWISH 5 CATH. 10 STATUS 2 7TH D ADVENTIST 4 MOHAM. 6 MORMON LEVEL 1 SKILLED 5 PERSONAL/CUSTODIAL 7 ORIENT ICF 6 ROOM RESERVED 32 OF 1 YRS 4 GRAM. SCH 6 HIGH SCH. 3 ICF-M.R. 7 HOME HEALTH SERV. 11 5 GRAD. STUDY 7 MASTERS CARE EDUCATION 2 BACH. DEG. 4 SPECIAL THERAPY 8 RESIDENTIAL 3 HS TECH INDOOR OUTDOOR Y REHABILITATION SERVICE 12 OCCUPATION 1 BLUE COLLAR 3 WHITE COLLAR 5 LABORER CLASS 2 HOUSEWIFE 4 PROFESSIONAL 6 OTHER 1 P.T. 6 MEAL TRAINING 33 TYPES 2 SPEECH THERAPY 7 REALITY RE-ORI'T NEVER WORKED 4 WORKING PART TIME 3 VISUAL THERAPY 8 REC. THERAPY 13 WORK 2 WORKING FULLTIME 5 SICK LEAVE 4 O.T. 9 GAIT TRAINING STATUS 3 RETIRED W/PENSION 6 RETIRED W/O PEN. 5 BLAD/BOW. TRG. 0 NONE FREQ. OF 1 DAILY 4 MONTHLY 34 01 SELF PAY 06 MEDICARE 11 CHAMPUS SERVICE OR 2 2-3 WEEKLY 5 OCCASIONALLY 6 NONE SOURCES OF 02 MEDICAID SK. 07 MEDICAID ICF THERAPY 3 WEEKLY 14 03 BLUE CROSS 08 VETERANS 1ST 2ND 3RD PAYMENT 04 WORKMEN'S COMP. 09 CHARITY RESULTS OF 35 1 OPTIMAL 3 NO IMPROVEMENT 05 NO PAYMENT 10 OTHER (SPECIFY) SERVICE 2 MOO. IMPROV. 1 HOME 6 CUSTODIAL VI CONSULTATIONS TRANSFER 2 FOSTER HOME 7 PSYCH FACILITY 15 DESTINATION ORG. HOME CARE 3 COUNTY HOME FACILITY CODE : NURSHOME 9 OTHER 1 PHYSICIAN 5 SOC. SERVICES 3 HOSPITAL TYPES PODIATRIST 36 6 O.T. 3 DENTIST 7 SPEECH THER. 1 PHYSICAL THER. 3 OTHER II DIAGNOSIS & MAJOR COMPLAINT FREQ. OF : DAILY 4 MONTHLY PROJECTED 37 CONSUL 2 2.3 X WEEKLY 5 OCCASIONALLY SPECIFY CDA LOS TATION 3 WEEKLY 6 NONE PRIMARY 16 DIAGNOSIS VII PHYSICIAN VISITS 1 ROUTINE 3 SPECIAL 38 TYPE 2 EMERGENCY 4 CONSULTATION FREQ. OF DAILY 5 EVERY 30 DAYS OTHER 39 2 WEEK 6 EVERY 60 DAYS PHYSICIAN 17 2 EVERY DAYS 7 INFREQUENTLY DIAGNOSES VISITS 4 EVERY is Davs 8 NEVER VIII SPECIAL TREATMENTS & SERVICE 01 DECUBITUS CARE 07 STERILE CRESSINGS 02 TUBE FDG. 08 RESTRAINTS SPECIAL 03 TRACH CARE 09 DRUG REGULATION 40 TREATMENT 04 SUCTIONING 10 MULTIPLE INJ. 05 THER. DIET 11 IRRIGATIONS 06 SPEC OSTOMY CARE 12 02 THERAPY- FLU VACCINE INCIDENTS & YES NO LABORATORY MORPHOLOGY X-RAY 18 ACCIDENTS SERVICES CHEMISTRY 5 BLOOD CT. 1 CHEST LIST ABOVE IF TO BE CODED was SUGAR 6 PRO. TIME 2 BONES Blood Tests CHOLESTEROL 7 L.W C.T. 3 ABDOMEN Other Tests 41 3 B.U.N. 8 OTHER 4 OTHER XII III PROBLEM IDENTIFICATION Spec. Exams 4 OTHER « Treatment SPECIAL TEST CODE NO HELP Code X-Rays & 9 URINE 1 TB 4 EATING-FEEDING T. 3. Skin Test OPROFILE 2 HELP 2 CULTURES $ MOBILITY 5 WALKING 1 19 3 OTHERS 1 SELF CARE 6 BATHING STATUS 7 TOILETING 01 TRANQUILIZERS 2 WHEELCHAIR 12 INSULIN 8 TRANSFER 2 02 SED./HYPNOTICS 13 HYPOGLYCEMIC 2 SED-FAST 03 ANTIMICROBIALS 14 DIURETICS Blander Bower 04 ANTINEOPLASTICS 15 VITAMINS/IRON BOWEL & : CONTINENT 4 CATH/HOSPITAL 05 VASODILATORS 16 HORMONES 20 BLADDER OCCAS. INCONTINENT 5 CATH/ NO HOSP 42 06 ANTIHYPERTENSIVES1T LAX./ST SOFTNERS 3 INCONTINENT 6 COLOSTOMY MEDICATIONS 07 CARDIAC DRUGS 18 ANTACIOS 08 ANTICOAGULANTS 19 ANTICONVULSANTS 09 NARCOTICS Code 20 ANTIHISTAMINES CODE 1 IMPAIRMENT 3 HEARING 10 PAIN RELIEVERS SPECIAL OTHER (SEE 2 COMPLETE LOSS 1 SWALLOWING 11 STEROIDS PROCEDURE MANUAL) 21 SENSES & 1 VISION 5 TOUCH 01 ALLERGY 07 2+ MEDS CONDITIONS 2 SPEECH 6 MOVING 2 02 DRUG INTERACTION DRUG SAME RX. EFFECT 43 03 FOOD/DRUG INTERACTION 08 ERROR/DRUG REVIEW 04 EXCESSIVE USE 09 ERROR/TIME 1 CONTENT 5 INSOMNIA 05 TOXICITY 10 ERROR/AMOUNT 22 EXPRESSION 2 RESTLESS 6 ANGRY 06 PROBLEM WITH AOMINISTRATION 3 UNCOMFORTABLE T P 7 DEPRESSED R à 0 OF FEELING 4 PAIN 44 VITAL SIGNS 1 STABLE 3 CHEERFUL 3. INCREASED T.P.R.S.D. 2. UNSTABLE 4. DECREASED MENTAL AND PSYCHOSOCIAL AGE WEIGHT INDEX 45 WEIGHT 1. NORMAL 2. INCREASED 3. DECREASED MENTAL & CLEAR 3 DISORIENTED 23 ORIENT STA 2 OCC. DISORIENTED 4 UNKNOWN 1 WELL 5 DETERIORATING PATIENT 2 MAX REHAB. 6 EXPIRED AUTOPSY) BEHAVIOR 1 APPROPRIATE 3 FREQ. INAPP 46 STATUS 3 PART REHAB. 7 EXPIRED NO AUTOPSY) 24 PATTERN = OCC. INAPP 4 INAPPROPRIATE 4 STATIONARY 8 CORONER TOBACCO TOB ALC COF CODE: EXCESSIVE 4 NONE DEATH AS SHOWN ON DEATH CERTIFICATE CDA 25 HABITS ALCOHOL 2 MODERATE 5 NEVER 47 COFFEE 3 SLIGHT CONFORMANCE TIME CODE 1 OPTIMAL T 26 A WITH FAC 3 AREAS AVERAGE STANDARDS BEHAVIOR 3 POOR ILLUSTRATION # 1 Abstract Form LONG TERM CARE PROGRAM AUSTRACT DETAIL TN# 7440147 83-BEDS 32-SK 51-INT AUGUST 1975 PG 1 COMBINED CARE I BASIC DATA MEDICAL PHYSICIAN ABSTRACT SEX & AGE RAC M 1. ZIP REL E OCC WORK PAYMENT TRANSF L P RECORD # CODE TYPE & DATE BIRTH DATE 5 A A-I 0 1-0 SOURCES DEST C S 21 18001 3 8/31/75 2 2/05/81 94 1 2 2 37130 1 2 I 07 5 1107 2 4 424 18001 1 8/09/75 1 6/10/81 94 1 2 3 37130 1 1 5 3 01 1 1996 2 5 42 18001 3 8/31/75 1 6/18/81 94 1 2 3 37130 I 1 5 3 01 1 1996 2 5 86 18003 3 8/31/75 2 11/14/06 68 1 2 1 37130 1 3 6 01 1 1996 2 3 245 18001 3 8/31/75 2 8/28/90 85 1 2 3 37130 1 1 2 1 07 1 1996 2 4 11 DIAGNOSIS AND MAJOR COMPLAINT MEDICAL PRIM LOS DX A LOS DX B DX C DX 0 VITAL WGT INCIO DEATH PHY-VISIT L PMT DAYS RECORD # DIAG TPRSD & LOS CAUSE TYPE FREQ C SRC NSF 21 820.2 999 713.0 999 41111 2 1 6 2 07 3180 42* 09.9 30 437.9 30 309.9 11111 2 2 01 42 09.9 30 437.9 30 309.9 11111 2 1 6 2 01 22 86 344.2 F707.0 11111 2 1 5 2 01 2202 245 820. 999 342. 999 11111 1 1 6 2 07 1347 III PROBLEM IDENTIFICATION MEDICAL MOBILITY 8 6 8 -SENSES- EXPAS MEN BEH PABIT CONFR EXP SOCIAL ACTIVIT DEATH L PMT DAYS RECORD # NHLP HELP BBC IMP. LOSS FEELS IAC TAB SMFP ARCR CAUSE C SRC NSF 21 247 68 11 36 1 1 2 552 222 1 25 3 4 3341 2 C7 3180 42*4 5678 l' 1 16 7 2 1 553 1 2 01 42 4 5678 11 16 7 2 1 553 222 1 5 6 6 6 4444 2 01 22 86 2467 8 53 6 1 1 1 544 322 1 3641 3343 2 01 2202 245 4 2678 33 2 6 1 3 3 554 333 1 1634 2332 2 07 1347 - IV EVALUATION POTENTIAL- -V REHAB. SERVICE- -VI CONSULTATIONS- -vii PHYSICIAN VISITS- MEDICAL PROJECT REHAB L TYPES FREQ RESULT TYPES FREQ TYPE FREQ DEATH L PMT DAYS RECORD # TYP LOS PUT C CAUSE C SHC NSF 21 3 999 3 2 1 6 2 07 3180 42* 1 999 3 2 2 01 42 3 399 3 2 1 6 2 01 22 86 3 999 2 2 4 2 2 1 5 2 01 2202 245 3 999 3 2 1 6 2 07 1347 VIII SPECIAL TREATMENTS E SERVICE MEDICAL SPECIAL TREATMENT SERVICES MEDICATIONS DEATH L PMT DAYS RECORD # LAB X/RAY TESTS CAUSE C SRC NSF 21 15 06 20 10 2 07 3180 42% 15 20 01 03 18 2 01 42 02 958 15 20 01 03 18 2 01 22 96 2 01 2202 245 05 01 20 18 10 2 07 1347 ILLUSTRATION # 2 (Detail Listing) FORD LIBRARY PHYSICIAN CODE- 25001 DATE OF BIRTH 9/19/90 AGE- 84 SEX-F RACE-WHITE OCCUPATION -HOUSE WF MARITAL STATUS-WIDOWED PROVIDER NBR. 7440147 ADMISSION DATE 12/03/74 ADMISSION SUURCE-NORS. HOME WORK STATUS-NEVER WK RELIGION-PROTESTANT MEDICAL RECORD- 358 DISCHARGE DATE / / TRANSFER DESTIN.- EDUCATION -GRAM.SCH ZIP CODE- 37211 ADM. DIAG. 820. FRACTURE OF NECK OF FEMUR LIVING ARNG-INSTITUTION ADMISSION 04/30/75 05/31/75 06/30/75 ADMISSION 04/30/75 05/31/75 06/30/75 LEVEL OF CARE ICF ICF ICF ICF REHAB TYPE NONE P.T. P.T. P.T. SOURCE PYMNT MED.ICF MED.ICF MED.ICF MED.ICF 3 PRIMARY DX 820, 820. 820. 820. 4 5 FRACTURE OF NECK OF FEMUR OTHER DX 998.5 998.5 998.5 998.5 599.0 599.0 599.0 599.0 795. 795. 795. 795. REHAB FREQUENCY NONE DAILY DAILY DAILY 10 11 INC. ACCID. NO NO NO NO 12 13 10 SELF CARE NO NO NO NO 14 MOBIL HELP BEDFAST 15 12 EAT-FEED REHAB RESULTS MOD IMPV MOD IMPV MOD IMPV 16 17 13 BATHING BATHING BATHING BATHING TOILET TOTLET TOTLET is TRANSFER TRANSFER TRANSFER 21 16 1/ BLADDER CATH/NHO CONT. OC.INC. OC.INC. CONSULT TYPE 23 15 BOWEL OC.INC. CONT. OC.INC. OC.INC. 24 25 SENSES IMP. 26 20 27 21 HEARING SWALLOW PHYSICIAN VISIT ROUTINE ROUTINE ROUTINE 29 JO 23 MOVING MOVING MOVING MOVING FREQUENCY EVERY 60 EVERY 60 EVERY 60 31 24 SENSES LOSS SP. TREATMENTS IRRIGATN DEC.CARE 32 25 STER.OR. 33 DEC.CARE 34 26 35 27 36 37 28 38 29 EXP. FEELING RESTLESS UNCOMFT CONTENT CONTENT 39 30 UNCOMFT 40 41 31 42 LAB OTHER 43 45 34 MENTAL STATE OC/DISOR OC/DISOR CLEAR CLEAR 46 35 BEHAVIOR FREQ/INA OCC/INAP APPROPRT APPROPRI 47 38 HABITS TOB. NONE NEVER NEVER NEVER 48 49 37 ALC. NONE NEVER NEVER NEVER X-RAY 50 38 COF. NONE NONE NONE NONE 51 39 CONF. FAC. ST. 52 53 40 TIME AVERAGE AVERAGE AVERAGE 54 41 AREA POOR AVERAGE AVERAGE TESTS 55 42 BEHAVIOR AVERAGE AVERAGE AVERAGE 56 57 43 EXP. NEEDS VERBALLY VERBALLY VERBALLY VERBALLY 58 44 SOCIAL CONTACT MEDICATIONS CARDIAC TRANQUZR TRANQUZR TRANQUZR 45 SPOUSE-CHD MONTHLY MONTHLY MONTHLY DIURETIC CARDIAC CARDIAC CARDIAC 46 MINISTER NEVER NEVER NEVER DIURETIC DIURETIC DIURETIC 61 62 47 FRIENDS-OT. NEVER MONTHLY MONTHLY VIT/IRON VIT/IRON VIT/IRON 63 43 MAIL-PHONE NEVER INFREQ INFREQ 65 49 ACTIVITIES NONE SLIGHT SLIGHT 50 RELIGION NONE SLIGHT SLIGHT 67 51 ARTS CRAFTS NONE NONE NONE 66 69 52 RESTORATIVE NONE MODERATE MODERATE 70 53 REHAB POTENTIAL SLIGHT SLIGHT MODERATE SLIGHT 71 54 PROJ. L.O.S. EXTENDED EXTENDED EXTENDED EXTENDED 55 TEMP. STABLE 74 56 PULSE. STABLE PATIENT STATUS PAR.REHB STATION. STATION. STATION. 75 RESP. STABLE DEATH DIAG SYSTOLIC STABLE DIASTOLIC STABLE WT. INDEX NORMAL ILLUSTRATION # 3 Patient Profile LONG TERM CARE PROGRAM FACILITY SUMMARY TN# 7440147 83-BEDS 32-SK 51-INT AUGUST 1975 PG 1 COMBINED CARE ADMISSIONS LEVEL OF CARE CONT. STAY DISCHARGES DEATHS ITEM NUM. % NUM. % NUM. of NUM. : NUM. % -SEX- MALE 4 33 18 22 1 13 1 100 FEMALE 8 67 65 78 7 88 TOTAL PATIENTS 12 100 83 100 8 100 1 100 -RACE AND ETHNIC ORIGIN- WHITE 11 92 75 90 7 88 1 100 BLACK 1 8 8 10 1 13 MEXICAN PUERTO RICAN RED YELLOW OTHER -AGE DISTRIBUTION- UNCER 60 5 6 60-64 1 8 4 5 2 25 65-69 2 2 70-74 3 25 8 10 2 25 75-79 4 33 21 25 1 13 80-84 2 17 17 20 1 100 85-89 1 8 20 24 2 25 90-94 1 8 6 7 1 13 95-99 1 1 100 AND OVER AVERAGE AGE 77 78 75 83 -MARITAL STATUS- SINGLE 4 5 MARRIED 2 17 17 20 2 25 1 100 SEPARATED DIVORCED 2 2 WICCWED 10 83 60 72 6 75 UNKNOWN -OCCUPATION CLASS- PROFESSIONAL 3 25 4 5 WHITE COLLAR 7 8 BLUE COLLAR 1 8 3 4 1 13 LAPORER 2 17 15 18 1 13 1 100 HOUSEWIFE 6 50 50 60 6 75 OTHER 3 4 UNKNOWN 1 1 -WORK STATUS- WORKING FULL TIME 1 8 7 8 1 13 WORKING PART TIME 1 8 1 1 SICK LEAVE RETIRED WITH PENSION 3 25 9 11 1 100 RETIRED WITHOUT PENSION 2 17 21 25 2 25 NEVER WORKED 5 42 48 58 4 50 UNKNOWN 3 4 1 13 -PRIMARY SCURCE OF PAYMENT- SELF PAY 6 50 25 30 3 38 1 100 BLUE CROSS MEDICARE 1 8 4 5 MEDICAID SKILLED MEDICIAD ICF 5 42 54 65 5 63 VETERANS CHAMPUS WORKMENS COMPENSATION CHARITY OTHER NO PAYMENT -LEVEL OF CARE- SKILLED 4 5 1 100 ICF 12 100 79 95 8 100 ICF M.R. SPECIAL THERAPY PERSONAL/CUSTODIAL ROOM RESERVED HOME HEALTH SERVICE RESIDENTIAL FORD ILLUSTRATION # 4 Facility Summary (2 pages) Extracts to give examples of information available. LIBRARY LONG TERM CARE PROGRAM FACILITY SUMMARY TN# 7440147 83-BEDS 32-SK 51-INT AUGUST 1975 PG 2 COMBINED CARE ACMISSIONS LEVEL OF CARE CONT. STAY DISCHARGES DEATHS ITEM NUM. % NUM. : NUM. : NUM. : NUM. : -TRANSFER DEST., DISCHARGES ONLY- HOSPITAL 3 38 PSYCHIATRIC FACILITY HOME 4 50 ORGANIZED HOME CARE FOSTER HOME NURSING HOME 1 13 COUNTY HOME CUSTODIAL OTHER -NUMBER OF DIAGNOSES- ONE 4 33 20 24 2 25 TWO 2 17 27 33 4 50 1 100 THREE 3 25 20 24 1 13 FOUR 3 25 11 13 1 13 FIVE AND ABOVE 5 6 -INCIDENTS & ACCIDENTS- YES 4 5 NONE 12 100 79 95 8 100 1 100 -MOBILITY STATUS WITH NO HELP- SELF CARE 1 8 2 2 WHEELCHAIR 4 5 BEC-FAST EATING-FEEDING 9 75 73 88 7 88 WALKING 1 8 15 18 1 13 BATHING 5 6 TOILETING 18 22 1 13 TRANSFER 16 19 -MOBILITY STATUS WITH HELP- SELF CARE WHEELCHAIR 9 11 1 13 BEC-FAST 1 1 EATING-FEEDING 2 17 9 11 1 13 1 100 WALKING 10 83 45 54 5 63 1 100 BATHING 11 92 75 90 8 100 1 100 TOILETING 11 92 55 66 6 75 1 100 TRANSFER 8 67 55 66 8 100 -DECUBITUS PROBLEM- HAD WHEN ADMITTED 1 1 1 13 DEVELOPED DURING NSF STAY 2 2 NO PROBLEM 12 100 80 96 7 88 1 100 -SPECIAL TREATMENTS- DECUBITUS CARE 1 1 IV/TUBE FEEDING 4 5 1 13 1 100 TRACH. CARE SUCTIONING 1 1 THER. DIET 1 1 SPEC. OSTOMY CARE 1 1 STERILE CRESSINGS 1 1 RESTRAINTS DRUG REGULATION MULTIPLE INJECTIONS 3 4 IRRIGATIONS 1 8 4 5 02 THERAPY 1 1 FLU VACCINE NO SPECIAL TREATMENTS 11 92 73 88 7 88 -MEDICATIONS- TRANQUILIZERS 6 50 44 53 5 63 HYPNOTICS 2 17 26 31 2 25 ANTIBIOTICS 4 33 13 16 1 13 CHEMOTHERAPY VASODILATORS 20 24 1 13 ANTI-HYPERTENSIVES 14 17 CARDIAC DRUGS 7 58 27 33 3 38 ANTICOAGULANTS NARCOTICS 4 5 PAIN RELIEVERS 6 50 43 52 4 50 STEROIDS 8 10 INSULIN 2 17 3 4 1 13 ANTI-DIABETICS 3 4 DURETICS 1 8 19 23 2 25 VITAMINS 2 17 20 24 1 13 2 MEDS SAME RX EFFECT 3 4 HORMONES 7 8 OTHER 7 58 38 46 2 25 ERROR LAXATIVES 9 75 46 55 3 38 NONE 1 8 2 2 1 100 -PATIENT STATUS- WELL MAXIMUM REHABILITATION 1 1 PARTIAL REHABILITATION 2 17 12 14 1 13 STATIONARY 7 58 61 73 6 75 DETERIORATING 3 25 9 11 1 13 EXPIRED WITH AUTOPSY EXPIRED WITHOUT AUTOPSY 1 100 CORONER ILLUSTRATION # 4 Facility Summary (continued) 113255 5 LONG TERM CARE PROGRAM DIAGNOSES REPORT TN# 7440147 APR-JUN 1975 PAGE 16 SKILLED CARE DISCHARGED ALIVE I 2 -PROBLEM IDENTIF- 3 D MEBTBBSMP LC PRIM 4 E OAAOLOEES VA PAYMI 5 PRIM SECONDARY DIAGNOSES MEDICAL S PAI BITLAWNNY LR SOURCE a DIAG DX A DX B DX C DX D RECORD # AGE LOS I STAT LNHIDLSIC -TREATMENTS- -MEDICATIONS-- E , a 713 , 82.1 411 83 371 4 101100001 14 02 07 18 1 SELF 10 " 82.5 418 71 251 3 101100001 14 07 10 1 SELF 12 13 162 MALIGNANT NEOPLASM OF TRACHEA. BRONCHUS E LUNG 14 162.1 492. 44058 65 5111100001 02 10 12 01 02 05 09 18 1 SELF 15 16 401 ESSENTIAL BENIGN HYPERTENSION " 401. 438.0 424 81 20 4 , 101100001 14 05 02 07 06 03 1 M/CARE 18 19 427 SYMPTOMATIC HEART DISEASE 20 427.0 412.9 Y10.0 319.1 447 79 175 5 111O00001 10 12 02 06 07 18 1 M/CARE 21 22 438 OTHER & ILL-DEFINED CEREBROVASCULAR DISEASE 23 438. 435 72 12 1 4 101100000 14 05 07 02 14 18 1 M/CARE 14 25 26 27 118195 LONG TERM CARE PROGRAM IN# 7440147 83-BEDS 32-SK 51-INT APR-JUN 1975 P G 16 SKILLED CARE DISCHARGED ALIVE # COUNT MR# MOBLIY EATING BATHING TOTLET BLADDR BOWEL SPECL MENTAL PSYCHO LOS PAYMENT LEVEL TRANSFER ? FEEDING SENSES SOCIAL SOURCE CARE DEST. 3 4 435 12 MEDICARE SKILLED HOME 5 1 6 , 411 37 SELF PAY SKILLED HOME a 418 I 1 1 25 SELF PAY SKILLED HOME , 424 20 MEDICARE SKILLED NURS HM 10 1 " 12 447 1 17 MEDICARE SKILLED HOSPITAL 13 1 14 15 440 1 1 1 1 6 SELF PAY SKILLED HOSPITAL 16 - 17 6 TOT PATIENTS 18 19 for PATS E % # of # N # - # % # % # $ # M # % # % 20 PROBLEM TYPE 6 100 2 33 6 100 5 83 5 83 21 22 PROBLEM GROUP NONE ONL TWO THREE FOUR FIVE SIX SEVEN EIGHT NINE 23 TOT PAIS L % 1 17 4 67 1 17 24 ILLUSTRATION # 5 Diagnosis Summary (Discharged Alive Done on Admission, Continued Stay, Discharged Alive, and Death CRITICAL ITEMS REPORT JUNE, 1975 PG. 1 CRITICAL ITEMS REPORT JUNE, 1975 PG. 2 PROVIDER NO. 7440147 PROVIDER NO. 7440147 FACILITY COMPANY STATE REGIONAL NATIONAL FACILITY COMPANY STATE REGIONAL NATIONAL Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Corb Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Comb INCIDENTS & ACCIDENTS BED CAPACITY 83 2438 1439 2468 2541 1 1 2 3 3 1 2 2 2 3 3 2 3 3 Avg. Daily Census 80 2310 1418 2341 2413 : Occupancy 95 99 95 95 SELF CARE 96 2 2 4 15 12 2 12 11 4 14 11 4 15 12 , ADMISSIONS 5 22 27 96 150 246 32 126 158 96 154 250 96 158 254 # DISCHARGES 3 10 13 52 144 196 14 113 127 52 141 193 52 144 195 ADL # DEATHS 3 3 30 23 53 7 19 26 30 22 52 30 23 53 Help with walking or wheelchair 63 59 58 61 55 87 49 57 56 61 53 56 61 55 56 TOTAL PATIENTS 11 86 97 758 1788 2546 85 1432 1517 760 1768 2528 760 1843 2603 Bedfast 36 2 6 16 7 10 35 10 12 16 9 11 16 9 11 Help with eating 45 10 14 36 21 26 48 24 25 36 21 26 36 21 26 AVERAGE AGE 73 80 79 78 77 77 75 78 76 78 77 77 78 77 77 CATHETER On admission 2 2 % SEX Male 36 20 22 30 30 30 24 30 30 30 30 30 30 30 30 12 5 7 18 5 6 12 5 7 12 4 7 Female 64 80 78 70 70 70 76 70 70 70 70 70 70 70 70 During stay 27 9 11 9 5 6 20 5 6 9 5 6 9 5 6 RACE White 91 92 92 91 92 91 INCONTINENCE 92 92 92 91 92 91 91 92 91 Bladder 17 Black 9 8 8 9 8 8 15 18 13 17 9 22 17 17 22 17 18 22 17 18 7 7 7 9 8 8 8 8 Bowel Other 1 9 17 16 31 1 1 1 20 23 35 20 21 31 15 23 31 20 24 PRIMARY SOURCE OF PAYMENT SOCIAL CONTACTS Self 36 28 29 13 28 24 Spouse (none) 9 16 15 24 29 27 19 27 27 24 28 27 24 28 27 15 31 30 13 28 24 13 28 23 32 3 11 Minister (none) 27 56 53 Medicare 12 16 15 19 18 18 12 16 15 12 15 14 55 2 8 56 2 5 32 3 12 32 3 11 Medicaid Skilled 47 2 15 Friends (none) 7 6 5 7 7 8 6 7 5 7 7 5 7 7 9 1 1 47 2 15 47 2 15 Medicaid ICF 3 63 45 Mail & phone (none) 18 23 23 13 17 16 21 17 18 13 18 16 13 17 9 16 69 62 15 61 58 3 63 45 3 63 46 All Other 1 - 4 4 4 3 4 4 4 4 4 4 4 4 ACTIVITY PARTICIPATION 17 22 33 23 26 38 24 25 33 23 REQUIRED LEVEL OF CARE Activities (none) 55 26 33 23 26 100 30 Arts 8 crafts (none) 64 28 32 50 44 46 55 49 49 50 45 47 50 45 47 Skilled 100 11 100 6 100 30 100 29 91 64 Religion (none) 27 16 18 31 21 24 36 21 22 31 21 24 31 22 24 ICF 99 88 92 87 91 64 91 65 Personal/Custodial 1 1 1 1 1 RESTORATIVE (none) 45 16 20 30 32 31 34 29 30 30 31 All Other 1 1 8 6 31 30 31 31 7 , 8 6 8 6 ADMISSION SOURCE REHABILITATION Hospital 100 59 67 82 61 69 Physical therapy 36 14 16 16 10 11 38 14 15 16 12 13 16 11 12 93 64 72 82 61 69 82 61 69 Home 23 13 21 17 Speech therapy 1 2 1 1 19 5 25 20 13 21 17 13 21 17 3 Occupational therapy 9 30 28 3 2 1 1 1 1 1 3 Nursing Home 18 15 17 12 2 3 8 7 3 17 12 3 17 12 All Other 2 2 0 1 1 2 2 0 2 2 0 PHYSICIAN VISITS TRANSFER DESTINATION (Discharge Only) at least q30d 91 15 24 88 30 46 79 23 26 88 33 48 88 30 47 Hospital 67 15 56 46 48 at least q60d 9 84 75 1 61 43 12 68 65 1 57 41 1 50 45 46 56 45 48 56 46 48 59 42 Home 33 80 19 35 infrequently 1 1 9 8 8 4 7 7 7 Nurs Ing Home 20 15 23 16 19 35 8 9 8 36 37 35 19 8 18 14 17 17 16 18 23 16 All Other 2 3 3 1 1 2 3 3 2 3 3 CRITICAL ITEMS REPORT JUNE, 1975 PG. 3 CRITICAL ITEMS REPORT JUNE, 1975 PG. 4 PROVIDER NO. 7440147 PROVIDER NO. 7440147 FACILITY COMPANY STATE REGIONAL NATIONAL FACILITY COMPANY STATE REGIONAL NATIONAL Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Comb 5k ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Comb Sk ICF Corb LABORATORY 36 8 11 20 10 13 19 8 10 20 10 13 20 10 13 X-RAY 18 2 4 2 4 3 8 5 5 2 4 3 2 4 3 VITAL SIGNS PROBLEM TPR 27 17 19 22 12 19 29 17 18 22 17 19 22 18 19 SPECIAL TEST 1 4 2 2 1 2 1 B/P 2 37 30 30 2 31 35 34 39 32 32 31 34 33 31 34 33 WEIGHT PROBLEM SPECIAL TREATMENTS Increased 15 13 Special Skin Care 9 5 5 10 4 6 28 5 7 10 5 6 10 5 6 5 4 5 4 Decreased 27 15 6 8 7 8 8 ? 5 4 16 8 7 : 5 4 IV/tube feeding 12 36 1 5 7 1 3 33 1 3 7 1 3 7 1 3 8 7 Trach care 9 1 1 4 1 1 Suction 18 2 4 1 2 12 1 4 2 4 2 Therapeutic Diet 9 8 34 25 28 35 26 27 34 25 28 34 25 28 Special ostomy care 9 1 1 1 1 4 1 1 1 I 1 1 Sterile Dressing 9 1 2 8 2 - 11 2 3 8 2 4 8 2 4 Restraints 10 4 6 7 5 5 10 6 7 10 5 7 Drug Regulations 55 5 16 6 7 55 5 5 5 5 Multiple Injections 55 6 11 53 4 16 3 4 5 3 4 5 3 .4 Irrigations 27 12 13 15 7 10 26 8 9 15 7 10 15 7 10 02 18 2 2 1 1 7 1 1 2 1 1 2 1 Flu Vaccine 1 1 1 1 1 None 36 78 73 39 61 54 15 59 57 39 59 53 39 60 53 DECUBITUS PROBLEM On adm. 9 2 3 4 1 2 13 1 2 4 1 2 4 2 During stay 9 2 3 1 1 1 2 - 1 1 1 1 1 1 1 No problem 82 95 94 95 98 97 85 97 97 95 98 97 95 98 97 MEDICATIONS Tranquilizer 64 58 59 60 57 58 54 57 57 60 59 59 60 58 58 Hypnotics 36 24 26 35 26 28 34 22 23 35 24 27 35 25 28 Antibiotics 27 10 12 17 13 14 28 13 14 17 13 14 17 13 14 Narcotics 27 3 6 10 3 5 20 3 4 10 3 5 10 3 5 Insulin 3 3 6 4 4 7 4 4 6 4 4 6 4 4 2 med with same # Rx effect 1 1 14 6 9 7 7 7 14 7 9 14 7 9 Error 1 None 1 1 1 3 3 2 3 3 1 3 2 1 3 3 ILLUSTRATION # 6 Condensed Summary - Comparative Statistics