Ask the Scholar

Document scope · 1 page
doc
Scholar
Ask about this object, its catalog metadata, its source description, or the page inventory. For page-specific OCR and visual context, open one of the page chats.

Scholar Source Context

Document identity
localId
323153389
label
Cal Tech Commencement 6/14/91 [OA 8324] [2]
core
doc
dtoType
document
pageCount
1
Source metadata
Source extras
naId
323153389
levelOfDescription
fileUnit
recordType
description
ocrSource
nara-archive
Single page context
seq
1
pageIndex
0
type
document
mediaId
b4c97d4dd4a29657
ocrText
Originally Processed With FOIA(s): FOIA Number: S S FOIA MARKER This is not a textual record. This is used as an administrative marker by the George Bush Presidential Library Staff. Record Group/Collection: George H.W. Bush Presidential Records Collection/Office of Origin: Speechwriting, White House Office of Series: Speech File Backup Files Subseries: Chron File, 1989-1993 OA/ID Number: 13760 Folder ID Number: 13760-006 Folder Title: Cal Tech Commencement 6/14/91 [OA 8324] [2] Stack: Row: Section: Shelf: Position: G 26 21 4 6 Cover Story AT&T'S JOHNSON EXAMINES THE SUPERCONDUCTING TAPE DEVELOPED WITH TEAM MEMBER BATLOGG 'OUR LIFE HAS CHANGED' THE LIGHTBULB, THE TRANSISTOR-NOW THE SUPERCONDUCTOR REVOLUTION W ith the poise of Harry Houdi- cal revolution. Because it can conduct tists compare the importance of these ni. Bertram Batlogg reaches electricity with no power losses to resis- advances in superconductors to the in- into his coat pocket. Slowly, tance, the tape material promises to vention of the transistor. But to Jack S. he draws out a piece of flexible green have an enormous technological-and Kilby, co-inventor of the integrated cir- tape and holds it aloft. There is silence. economic-impact. Such so-called super- cuit, that's an understatement. "This is Then gasps and exclamations ripple conductors could speed the way to a much broader," he says. "It could im- through the crowd. "I think our life has quantum leap in both electrical and elec- pact almost everything." changed," says Batlogg, who heads sol- tronic technology. The normally staid physicists at the id-state materials research at AT&T Bell A torrent of developments is pointing New York meeting apparently agreed. Laboratories. The 3,500 physicists jam- to applications ranging from superfast Like rock music fans waiting to get into ming the ballroom and surrounding hall- computers to trains that float on mag- a concert. the crowd began gathering ways at the New York Hilton burst into netic fields, from less costly power gen- for what they dubbed the "Woodstock of shouts and applause. eration and transmission to fusion ener- physics" 2½ hours ahead of time. When The simple tape that Batlogg bran- gy. Although it may take 20 years the doors opened for a hastily scheduled LAWRENCE BARNS dished at the annual meeting of the before the full potential of these labora- 7:30 p.m. session on superconductivity, American Physical Society on Mar. 18 tory discoveries is realized, the economic scientists shoved and jostled each other was indeed the pennant of a technologi- impact could be enormous. Some scien- for the 1,150 seats. The rest craned to BUSINESS WEEK/APRIL 6. 1987 COVER STORY hear from the hallways or watched on IBM Fellow, which frees the company's video monitors outside. "I came to see distinguished scientists to pursue proj- history," declared one scientist as he el- THE MERCURY ects of their own choosing. With the bowed his way to a seat. He wasn't dis- appointed. More than 50 researchers re- SOARS FOR freedom to explore, Müller took a cue from research in the U.S. and France to ported brand-new experimental results. SUPERCONDUCTORS examine a little-known group of oxides Several revealed information phoned in containing copper and nickel. Normally from their laboratories just hours earli- insulators, the materials had displayed er. With only five minutes allotted to some intriguing metallic properties. So each. the session ran until 3 a.m. for nearly three years, Müller and his The advances have been a long time colleague, J. Georg Bednorz, mixed hun- coming. In 1911, Dutch scientist Heike dreds of compounds and tested them for Onnes first observed that some metals signs of superconductivity. In January, became superconductive when cooled to -28F (240K) Now numerous re- 1986, they measured superconductivity almost absolute zero-the point at which search groups report indica- all motion of atoms ceases. That opened tions of superconductivity at at a record-breaking 30K in an oxide temperatures a conventional containing lanthanum, barium, and cop- tantalizing prospects for huge markets. freezer could achieve. per. Müller, who expected a rise of sev- But the only way to get near that ultra- eral degrees at best, was incredulous. cold temperature of -459F-or zero on Bednorz, a former student of Müller's, the Kelvin scale that scientists prefer- was SO excited he wanted to report the was cooling with costly liquid helium. results immediately. But Müller refused. CHASING THE GRAIL So the search began The history of superconductor research for materials that would exhibit super- is littered with unsubstantiated claims conductivity at warmer temperatures. and the tarnished reputations of the sci- The effort, however, was slow and dis- entists who made them. Fearful that his couraging. In 1941, scientists discovered peers would denounce the results, he in- alloys of niobium that became supercon- sisted on additional tests. "I didn't want ductive at 15K. By 1973 the best super- to ridiculize myself," he recalls. conductor operated at 23K-warm Only after they had confirmed their enough to make a few applications, such findings did Müller and Bednorz publish as magnets for medical imaging, eco- a paper. And then many U.S. scientists nomical. But this was far from the phys- missed the paper when it was published icists' Holy Grail of "room temperature" -284F (98K) In February, 1987, last April because Müller chose a Ger- superconductors. Many despaired that scientists at University of Hous- man journal not widely read in the U.S. such materials were even possible. ton push the limit beyond the Some who did read it doubted the find- In just the last four months. however, 77K temperature at which ings. "I just couldn't take the claims se- researchers in the U.S., Europe. Japan. semiconductors can be cooled riously," says one physicist who now re- and China churned out a stunning set of by liquid nitrogen. grets his skepticism. discoveries. They created a group of ma- THE COLD RUSH. By fall, however, a terials that become superconductors at handful of research teams was experi- temperatures that can be achieved with menting with Müller's compound. In De- inexpensive liquid nitrogen. That made cember. reports discussed at a Boston frigid superconductors red-hot. "It's the scientific meeting created a sensation. most exciting development in physics for Müller's work had been confirmed by a decades." declares Neil W. Ashcroft. di- -390F (39K) By the end of 1986, Tokyo University research team led by rector of the Laboratory of Atomic & researchers have developed Shoji Tanaka and another group at the Solid State Physics at Cornell Universi- oxides that push the tempera- University of Houston headed by phys- ty. "The pace of discoveries can hardly ture up by 16F. ics professor Ching-Wu "Paul" Chu. Im- be matched." And the dream of room- mediately, scientists at more than a doz- temperature materials is no longer un- 406F (30K) In January, 1986, en labs, including AT&T, Argonne thinkable. "We've knocked down barri- IBM scientists observe super- National Laboratory, and the University ers and removed our blinders about conductivity in a copper oxide. of California at Berkeley, began experi- what's possible," says Paul A. Fleury, ments on the substance. director of the physical research lab at 419F (23K) Improvements in It was easy to jump on the research AT&T Bell Labs. niobium alloys raised the tem- bandwagon: The promising oxides can No one. least of all K. Alex Müller. a perature by only 14F by 1973. be whipped up in the chemistry lab of physicist from International Business any junior college. Simply grind the Machines Corp.'s Zurich research labora- chemicals with a mortar and pestle and tories. expected the barriers to higher- 433F (15K) Limited applica- heat them in a furnace. Regrind the re- temperature superconductors to tumble tions become practical in 1941 with the discovery of a niobium sult. press it into pellets, and heat it so quickly. It was Müller who set off the alloy that can be cooled with again with oxygen. So by the end of current research rush a little more than liquid helium. December, researchers at AT&T, the Uni- a year ago with the discovery of a super- versity of Tokyo, the Institute of Phys- conducting oxide of copper. Hunched in 452F (410) In 1911 scientists ics. Academia Sinica in Beijing, and the a chair during a lull in the New York observe superconductivity in University of Houston announced they meeting, the 59-year-old Müller seems ill certain metals at nearly abso had cooked up oxides that smashed at ease with the attention he is getting. lite zero. Müller's record. "It was so unexpected," he says quietly, The scientists have been at it ever stroking his beard. the Ket since. Chu and his close-knit team of six Müller holds the prestigious post of pushed the temperature of Müller's ox- ROB DOYI COVER STORY BUSINESS WEEK/APRIL 6. 1987 95 Cover Story look better," observes one physicist At a press conference during the meeting, Tanaka claimed the Japanese were first to experiment on certain com- pounds. Chu jumped up to add that his lab, too, was working on the same com- pounds at that date. Such incidents are "just the tip of the iceberg," says Chu. Although Chu and Tanaka used to com- pare work, the communication stopped once Chu began experiments on yttrium. "It's frantic, mass hysteria," says Paul M. Grant, manager of magnetism and collective phenomena at IBM'S Alma- den Research Center in San Jose, Calif. "Everyone's exhausted." Grant, whose weeks of midnight research sessions re- sulted in the identification of the struc- ture of one of the oxides, has the dark circles under his eyes to prove it. And the research is progressing so rapidly that it has outstripped the usual chan- nels of scientific communication. At YOU'RE GETTING WARMER: THE UNIVERSITY OF HOUSTON'S CHU WITH SUPERCONDUCTOR Physical Review Letters, the leading physics journal, more than 50 supercon- ide to 52.2K. "But I knew we wouldn't ing still other elements such as calcium ducting research papers await publica- go higher unless we found a new materi- and lutetium, they concocted a dozen dif- tion. 'Recently' in this field now means al," Chu says. ferent oxides that become superconduc- two days ago," says M. Brian Maple. So he decided to substitute another tors above 90K. professor of physics at the University of element. called yttrium, for the lantha- With so many teams after the ulti- California at San Diego. num in Müller's oxide. Working with mate superconductor and the prizes it GETTING PRACTICAL The race to push su- University of Alabama scientists under might bring-perhaps even a Nobel- perconducting materials out of the lab Wu-Maw Kuen, the researchers soon re- the tension among key researchers is has barely begun, however. Just because corded signs of superconductivity at a becoming almost palpable. At the Physi- a substance loses its electrical resistance torrid 100K in that oxide. "But we came cal Society meeting in New York, the when it's dipped in a cold, liquefied gas back the next day, and it had disap- scientists assiduously noted the dates does not mean it will be much good in peared." recalls the 45-year-old Chu. The when they observed high temperatures, the real world. To be practical. supercon- researchers began an intense cat-and- developed compounds, or completed oth- ductors have to be fashioned into wires. mouse game with the material, trying to er ground-breaking work. "Everyone is cores of magnets, and the thin coatings stabilize the superconducting properties writing history to make themselves that form the foundation of computer at that high temperature. circuits. And the materials, which are The team tested dozens of recipes basically ceramics, are brittle-and frag- with little success, but Chu's optimism ile. "It is a long road between discovery never flagged. "He always looks on the and use of the devices." says Robert J. bright side," says Pei-Herng Hor. one of Cava, a chemist at Bell Labs. his Taiwanese-born colleagues. By early But scientists already are pulling off February the team scored: The research- the basic developments that lay the ers found a stable compound that was foundation for commercial applications. superconductive at 98K, well above the One key finding is that the materials temperature at which inexpensive liquid may make possible the most powerful nitrogen could be used for cooling. electromagnets ever built. Tests at Wes- 'SCIENCE SUPERSTAR.' Chu kept mum for tinghouse and AT&T indicate that the two weeks. but rumors quickly lifted the new superconductors can withstand veil of secrecy. Researchers at IBM. magnetic fields up to 10 times greater AT&T, and the University of California at than those possible with such materials (10P) GROUP, (BOTTOM) WAI TER GALAHAN Berkeley immediately set out to discover as niobium. That could open the way to the secret ingredient. "Chu ran the four- such applications as tiny but extremely minute mile in superconductivity," de- powerful electrical motors and higher- clares James E. Shirber, manager of sol- resolution medical imaging machines. id-state physics at Sandia National By March, both IBM and Stanford Uni- Laboratory. "He broke the barrier to liq- versity had used techniques common in uid nitrogen." When the news got out. the semiconductor industry to produce a Chu earned the nickname "Science Su- superconducting thin film that could be perstar" from his staff. used in computers. At Stanford, Theo- That could prove to be an elusive title. dore H. Geballe, a professor of applied Within weeks Tanaka, Z. X. Zhao from physics, fashioned a film into a proto- the Institute of Physics in Beijing, AT&T, IBM'S K. ALEX MULLER: HIS DISCOVERIES type device that might be an ultrahigh- and IBM were pacing Chu. By substitut- YEAR AGO KICKED OFF THE RESEARCH FRENZY speed data pathway between computer BUSINESS WEEK/APRIL 6. 1987 COVER STORY chips. An AT&T team that included Ber- tram Batlogg and ceramist David John- son used ceramic processing technology THE U.S. HAS THE ADVANCES, to make its tape and small donut-shaped BUT JAPAN MAY HAVE THE ADVANTAGE magnets. Japan's Fujikura Ltd. and Su- mitomo Electric Industries Ltd. have W hen a Houston laboratory amount of the academic work is aimed made prototype superconducting wires. announced a major advance at applications of the new knowledge, The prospect of high-temperature su- in superconductivity re- such as thin superconducting films for perconductors shooting out of the lab- search in February, Japan Inc. wasted computer chips. oratory has scientists lusting nearly as no time. Its Ministry of International But not everyone is satisfied. Ching- much after potential profits as scientific Trade & Industry immediately began Wu "Paul" Chu, the University of prizes. Just as semiconductor technology assembling a consortium of govern- Houston physicist who is the leading created Silicon Valley, the new supercon- ment, industry, and university re- U.S. superconductivity researcher at ductors may well create an "Oxide Val- searchers. A MITI official describes the the moment, thinks more action is ley." Already, some researchers are talk- ministry's goal with missionary zeal: to needed to meet the combined weight of ing about starting companies. And exploit the "fantastic world of future Japan's governmental, financial, and Henry Kolm. who left Massachusetts In- industries" promised by new materials industrial resources. "We cannot af- sititute of Technology to found a compa- that conduct electricity with virtually ford not to move the same way as the ny to develop superconductivity applica- no loss of power. Japanese," he says. "We really have tions a decade ago, believes the new Both leading U.S. universities and to have a coordinated effort this oxides will open the door to venture capi- major industrial companies such as In- time." In between those standing pat tal. "People didn't consider helium prac- ternational Business Machines Corp. and the activists, there are a lot of tical." he savs. Liquid nitrogen cooling, and American Telephone & Telegraph people just scratching their heads. however. "is not far from frozen-food Co. are playing a pioneering role in the "Maybe," says one official half-joking- technology." spectacular scientific advances. But ly, "what we ought to do is have some But just who owns the rights to the some experts fear that the Japanese kind of conference to see what we new technology promises to be a major ability to organize their research into a ought to do." muddle. The U.S. Patent Office is al- program with strong commercial goals 'FIRST WIDGET.' But one aggressive ready sifting through dozens of applica- could give them the edge in moving the government science administrator is tions on everything from the structure research out of the laboratory. not waiting. James A. Ionson, the as- of oxides to manufacturing processes At the moment. declaring a winner trophysicist who heads the Office of and devices. IBM and AT&T both contend in the superconductivity race is prema- Innovative Science & Technology for they have claims for broad patent pro- ture. But leaders of the nation's sci- the Pentagon's Strategic Defense Ini- tection. but "it may be some time before ence Establishment marvel at the tiative Organization. is already busy we find out who has what rights." ad- speed of MITI'S action. "I wouldn't call forming his own consortium. He has mits George Indig. a patent attorney at what they have done ominous, but it lined up an unnamed university, a fed- AT&T. Observers are predicting messy certainly is a sign of intensifying ag- eral research laboratory, and a handful shootouts in the courts. gressiveness." savs Roland W. of small companies. Ionson's consor- The rush of discoveries also leaves Schmitt. General Electric Co.'s chief tium will have a specific target: vastly physicists with some loose ends. For one scientist and chairman of the National improved space-based infrared sensors thing. they can't fully explain why the Science Board. Adds Carl H. Rosner. for detecting enemy missiles. "My con- oxides are such superior superconduc- president of Intermagnetics General cern is that if we don't pull the science tors. "It may be several years before we Corp.: "The Japanese have long recog- into a technology fast. we're going to know what's going on. but there may be nized the tremendous potential of be beaten to the punch." says Ionson. no theoretical limit to how high the tem- superconductivity. whereas the people "I think we've got to build the first perature can go.' says Robert in this country have been very short- widget." Schreifer. a professor at the University sighted." Early proof that the science can be of California at Santa Barbara who won HEAD-SCRATCHING No one government converted into a product might, as Ion- a Nobel for developing a theory of su- agency coordinates U.S. attempts to son hopes, be enough to spur vigorous perconductivity. Indeed. by the time the exploit the new science. Nor does any- development. But there are no guaran- New York meeting broke up. labs in the one know precisely how much the U.S. tees. Even in the basic science, the in- U.S. and Europe had reported signs of spends on superconductivity research. ternational competiton is fierce, and superconductivity well above 100K. But the National Science Foundation, other nations are already scrambling Such reports are spurring a frenzy of which funded much of the recent U.S. hard for products because the potential activity in Chu's Houston laboratory. research, estimates that federal agen- payoffs appear to be so great. Further- Shoes are scattered under desks. and cies are funneling at least S8 million a more, there are signs that the time jackets and shirts are hung in corners. year to universities. from discovery to application may be as the researchers work around the American scientists and industrial- exceptionally short. clock. The full-sized refrigerator is ists share the assumption that; as in Superconductivity is likely to be a crammed with Chinese take-out food. the past, the U.S. system doesn't need severe test of the highly individualistic "When you are No. 1. you always have a push from the government to bring American system. Even as basic find- to work to keep it." says Hor. "You innovative technologies to market. ings are still pouring out of the labora- hardly sleep." And Chu has his sights "The discoveries have been so spectac- tories, the stark reality of the competi- clearly on another record-125K. By ular that the level of activity is enor- tive marketplace looms. And Ionson's mid-March rumors were circulating that mous in every laboratory in the U.S. embryonic consortium is no match for he might be close. "Will history repeat with any capability in superconductiv- MITI'S directed Japanese effort. In this itself? Who can tell." says Chu grinning. ity," argues Schmitt. And Frank Press, case, the U.S. may have to consider By Emily T. Smith in New York. with president of the National Academy of imitating Japan for a change. Jo Ellen Davis in Houston and bureau Sciences, notes that a surprising By Evert Clark in Washington reports COVER STORY BUSINESS WEEK/APRIL 6. 1987 97 Cover Story THE NEW WORLD OF SUPERCONDUCTIVITY Technologies and products once only dreamed of are suddenly coming within reach nexhaustible, cheap energy from fu- business, it will probably be 1990 before water. And even with complicated and sion, desktop computers as powerful full-fledged products show up. For elec- very expensive insulation systems, liquid as today's number-crunchers, trains trical utilities, it could take 10 to 20 helium escapes far more rapidly than that fly above their rails at airplane years before the revolutionary new su- liquid nitrogen, which can be protected speeds-all suddenly have taken a giant perconductors make a meaningful im- with simple plastic-foam insulation. step closer to reality. But while scien- pact on power distribution. The chal- The idea that it may soon be economi- tists developing a new breed of "warm" lenge of scaling up lab results "could be cally feasible to put superconductivity to superconductors are planting the seeds formidable," cautions Paul M. Grant, work in myriad uses is sparking develop- of an almost Utopian tomorrow, it will manager of magnetics research for In- ment projects at hundreds of companies be up to engineers to reap the harvest. ternational Business Machines Corp. worldwide. The payoffs would be enor- That won't happen overnight. The nov- SCOTCH AND WATER. Until now, super- mous. And if room-temperature super- el materials that researchers are churn- conductivity has been limited to a few conductors are ultimately discovered. ing out in laboratories still have to be applications because the materials avail- the world could be transformed. Such transferred to the factory floor. Signifi- able had to be cooled to extraordinarily "hot" materials could provide new tools cant hurdles must be cleared before an frigid temperatures with expensive liq- for every technology related to electric- experimental circuit for a superconduct- uid helium. "Liquid helium costs about ity. But just the prospect of supercon- ing computer can be turned into mass- the same as Scotch," says Walter L. ductivity at liquid-nitrogen temperatures produced chips. A small sample of wire Robb, senior vice-president for corporate is enough to excite most industrial is a long way from cables that will span research and development at General engineers. the nation. Electric Co. Liquid nitrogen is 10% as Practical nitrogen-cooled superconduc- Even in the fleet-footed electronics costly-roughly on a par with bottled tors could save the utilities billions- FOUR TECHNOLOGIES THAT WILL BE (LEFT 10 HGHT) /IMAGE BANK, SEI12. CHARI R/HI STAR register POWER SYSTEMS If electricity can be transmitted vast distances ELECTRONICS Nothing since the transistor promises to overhaul without loss, the country's electrical demands could be met by computer iscience as drastically as superconductivity. The experi- burning less fuel. As it is, copper wires waste enough power to mental microcircuit above; produced by International Business Ma- light up the West Coast. Power plants will become more efficient chines Corp., heralds the dawn of a new age in electronics. Tomor- by using generators made with superconducting electromagnets. row's electronic systems will pack 100 or more times as much And giant electromagnets could even be used to store electricity information-crunching power in smaller boxes. With powerful mag- for use during peak hours. Smaller and more powerful supercon- nets and more sensitive detectors, inedical imaging systems will ducting electric motors will cut industrial power bills. give doctors dramatically sharper pictures 98 BUSINESS WEEK/APRIL 6, 1987 COVER STORY and save enough energy to put 50 or into cable that can stand up to high pow- and transistors. Faris worked on super- more power plants in mothballs. Copper er loads and alternating current, 10 or 12 conducting microchip devices known as wires may be the conductor of choice "feeder" lines might be affordable. Josephson junctions at IBM. When Big now, but they lose a lot of power. The Interest in using powerful supercon- Blue decided in 1983, after 14 years of copper soaks up 5% to 15% of the elec- ducting magnets to build high-speed work. that the technology was a no-go, tricity flowing through long-haul trans- trains that levitate above their tracks Faris left and founded Hypres Inc. In mission lines. and still more disappears has also flagged in the U.S., because of February, less than four years later, in local distribution lines. For Pacific high capital costs. That interest, too, Hypres unveiled the first system based Gas & Electric Co., these losses amount could be reviving. But the eventual on Josephson junctions. Now, Faris as- to $200 million a year—"plenty of incen- builders of these so-called maglev trains serts that Hypres will be the first to tive to use a new conductor." says are more likely to be in either West Ger- build chips using the new materials, be- Virgil G. Rose, PG&E's vice-president for many or Japan, which have continued to cause "no one else in the world has a operations. fund serious research, or Canada, which manufacturing line producing JJ chips." With so much at stake, there has been still supports a modest effort. SUPERCHIPS. That distinction isn't likely interest in developing transmission lines William F. Hayes, a senior research to last long. Major electronics compa- and power generators even with existing officer with Canada's National Research nies. from IBM to Varian Associates, are superconducting technology. Research Council and a maglev believer, bubbles racing to explore the new superconduc- began in the late 1960s but eventually over with anticipation. The new super- tors. "Guys are working like maniacs." ground to a halt as the energy crisis conductors will have "a tremendous im- says John K. Hulm, director of corpo- faded and the cost of cooling with liquid pact on maglev," says Hayes. "The ma- rate research at Westinghouse Electric helium stayed stubbornly high. One line jor problems were refrigerating units Corp. "I haven't seen anything like this was actually built in the U.S., a 300-ft.- and reliability. All that's eliminated in years." Westinghouse wants to use long test installation at Brookhaven Na- now." And trains aren't the only vehicles Josephson junctions, which are up to tional Laboratory. It showed that the that could benefit. Hayes predicts that 1.000 times faster than conventional sili- technology could not compete with a superconducting motors one-half to one- con transistors, to build radar systems it conventional system unless all the power third the size of normal motors will one believes would outperform any now needs of a city were fed through one day power ships. They could also help available. At Varian. a leading maker of line to minimize cooling costs. savs Carl eliminate urban air pollution by making equipment used in semiconductor fabri- H. Rosner. president of Intermagnetics electric cars practical. cation. a crash effort is under way to General Corp. But because of the inher- America's best shot at exploiting the verify the work on superconducting thin ent unreliability of such a system. no new technology is probably in electron- films being done at nearby Stanford Uni- city would dream of putting all of its ics. There. superconductivity will usher versity. Such films could be the starting watts into one cable. If the new super- in what Sadeg M. Faris calls "the third point for tomorrow's superchips. conducting carriers can be fashioned age of electronics," after vacuum tubes Health care is another area where su- THE FIRST TO FEEL THE IMPACT TRANSPORTATION "Flying" trains should get a big lift from inex SCIENCE In their never-ending quest for knowledge, physicists pensive and lightweight superconducting magnets and motors. So- want to smash atomic particles into smaller smithereens or, con- called magnetic levitation systems. such as the experimental Japa- versely, to fuse atoms together and mimic the energy-generating nese train above. use powerful magnetic fields to lift the entire furnace inside the sun. To "bottle" an ultrahot fusion reaction in a train off the track, so it floats on a cushion of air as it rushes along so-called tokamak device such as this one at Princeton University, at speeds of up to 300 mph. That's twice as fast as Japan's famous magnets more powerful than any now available will be needed. "bullet trains." Smaller, more efficient superconducting motors Magnets made with the new materials could also boost the power could power ships and electric cars. of future atom-smashers. BUSINESS WEEK/APRIL 6. 1987 99 perconductors could have an early im- pact. Nuclear magnetic resonance (NMR) Information Processing scanners rely on powerful superconduct- TELECOMMUNICATIONS ing magnets to produce unprecedented views of the body's organs. The new materials promise magnets 10 times more powerful than those now used. And if NMR machines shed the cost and bulk associated with their present cool- ing systems for helium, the market for CAN GTE KEEP them could be a lot bigger. "You could site NMRs in smaller hospitals, even clin- FOILING THE RAIDERS? ics," says Dr. Paul Winson, director of business development at Britain's Ox- It's retrenching, building defenses, and hunting for prey ford Instruments Group PLC. the leading supplier of NMR magnets. Diasonics Inc., which has sold more than 100 NMR scan- ners. estimates that cooling with liquid nitrogen might save $100,000 per year in operating costs per machine. The new superconducting materials may also produce magnets that give the- oretical physicists a closer look inside atomic particles. Just eliminating the he- lium needed to cool the 10.000 giant magnets in the proposed superconduct- ing supercollider would lop S160 million off the projected $4.4 billion cost of the atom smasher-plus cut energy usage by 257. Researchers argue that waiting for the ability to eliminate helium should not hold back the project. which earned a green light from the President early this year. but they say the possibility of replacing those magnets should be kept open. "We could use them to upgrade the energy of the instrument four or fivefold." says Stanley G. Wojeicki. dep- uty director of the project. "That would CHAIRMAN BROPHY: ANALYSTS SAY GTE'S STOCK IS STILL UNDERVALUED give you a tremendous increase in scien- titic reach." H ow much restructuring is leverage]. But I don't believe you're Ultimately, physicists hope the new enough? For Theodore F. making any contribution to the future. superconductors will hold the key to Brophy, chairman and chief exec- Brophy's problem is that while he practical nuclear fusion. Such reactors utive of GTE Corp.. sales or joint ven- has hiked GTE's total stock-market worth need powerful magnets to contain the tures of operations accounting for 10% to almost $14 billion. some Wall Street intense heat of the reaction. which will of annual revenues is plenty. But Wall analysts say that is still barely half the be even hotter than the sun. The U.S. Street. which is still hunting for under- company's breakup value. And just over magnetic fusion effort has been trimmed valued breakup candidates, is giving the horizon are some fundamental by 20 since 1985. to S345 million this Brophy no respite. Despite a protective changes in the phone business that could year. and Princeton University's Plasma thicket of regulators, asset-rich and un- make a breakup more possible. Physics Laboratory, the site of the ma- derleveraged phone companies such as CABLE EXPERIMENT. One is deregulation jor U.S. fusion project. is being outspent GTE are no longer immune. The Bell Sys- Already 13 states have stopped regulat- by rival projects in Europe and Japan. tem breakup proved their pieces are ing phone profits based on assets and The new superconductors, hopes Robert worth more than the whole. So, the equity invested. Now they let companies M. Hill. a senior scientist at SRI Interna- steel-willed, patrician Brophy is being earn whatever they can-so long as they tional. could revive fusion's prospects. challenged to boost shareholder values. hold down rates and maintain good ser- They may even boost Star Wars. The That pressure escalated last fall, when vice. Under previous "rate-base" regula- Strategic Defense Initiative Organiza- Canada's Belzberg family bought a less- tion, a phone company buyer could earn tion's Office of Innovative Science & than-5% stake in S15 billion GTE and money only on the depreciated historical Technology has already marked $500.000 called for its partial breakup. Brophy cost, or book value. of the assets ac- for superconductor research this year checked the threat by winning share- quired. With deregulation, a buyer could and plans to buck it to S2 million next holder approval in December to stagger pay more than book value and still reap year. The interest is easy to fathom. Af- the elections of directors and adopt an a good return on equity if he could cut ter all. space-borne systems built with 80% voting rule on takeovers. GTE also costs or boost revenues. superconductors wouldn't have to be split its shares 3 for 2, boosted the divi- A second factor is new technology. By cooled: In space, "room temperature" is dend 13%, and began a 3% stock buy- the early 1990s, customers will have ac- even colder than liquid nitrogen. back. That pushed its shares up 23%, to cess to a basketful of voice, video, and By John W. Wilson in San Francisco a less vulnerable $43. As for more re- data services over telephone lines. Many and Otis Port in New York, with bureau structuring, says Brophy: "You can im- of these will be unregulated. Whoever reports prove net income for a time [with more owns the computerized phone network 100 BUSINESS WEEK/APRIL 6. :987 INFORMATION PROCESSING COVER STORY Ringing in the Future by Changing the Past SUMMARY: The video-fax-phone of "Back to the Future Part II" is from ness in their portfolios, they could use their 2015. But its availability could be fewer years away - or so claim the financial clout and economies of scale - Bell telephone companies, which charge that regulations in the 1984 not to mention a telephone network that AT&T breakup have prevented them from entering the future of touches virtually every home in the nation telecommunications. An appeal of the consent decree is being heard. - to drive the industry back into the future. A decision favorable to the Bells may hang on whether the court sees But other factors are also keeping the the firms as having a First Amendment right to distribute information. superphone on hold. Cost, for one, is hob- bling the process of wholesale innovation, teven Spielberg's latest box but also that documents, letters and photos not just in terms of affordability but in S office blockbuster, "Back to could simultaneously be passed along by terms of policy. It is virtually carved in the Future Part II," proffers a fax. It would be like handing papers stone that universal service will be the guid- high-tech vision of home life through a mail slot. No waiting. No travel. ing principle of the U.S. telephone indus- in 2015. Dominating the Contracts could be signed and validated in try. "The problem for the phone compa- tacky living room furnish- video conferences by card-reading ma- nies," says Kraemer, "is how you get every- ings and looking like video chines, similar to those in use today that thing done in volume so that you can drive wallpaper (which rolls up and out of sight verify credit card transactions. your unit cost down to get universality." BASED ON PHOTOS BY RICHARD KOZAK AND JANICE RUBIN like a window shade) is the telephone. In effect, the phone would create an of- There is an even larger question of Apart from its striking video features, such fice without walls, where contact and inter- whether there will be a residential market as caller identification (address, occupa- action, the camaraderie of the workplace, for such superphones. Industry watchers tion, politics ), this telephone differs could go on among workers in widely sep- say the public has shown little enthusiasm from the humble household instrument of arated locations. The Tokyo and New York the 1990s in that, along with voice, it si- offices would share one "wall" or "win- multaneously transmits facsimile. And in dow," supplied by phone, through which turn this combination - voice. video and workers could look in on one another. Time data (that's the fax) - leads from the future and distance might not go away, but they right back to the present. certainly would be rendered transparent. "What you see in the movie is really For now, however, that future waits on no big reach on today's telecommunica- hold, at least according to some of the key tions technology," says Joseph Kraemer, players - the Bell operating companies head of the international telecommunica- that were born with the consent decree that tions consulting group at the Big Six ac- broke up the American Telephone & Tele- counting firm Touche Ross. According to graph Co. in 1984. The decree turned him, video-fax-phones are right around the AT&T into a long-distance company and technology corner. "Even the security de- created seven regional companies, known vice portrayed in the movie of using your as the Baby Bells, with 22 subsidiaries that thumbprint to get in and out of the door is handle local service. Since all calls, even used today in industrial applications." long distance, must begin and end locally, Spielberg makes the future of telephony the Baby Bells maintain a virtual monopoly look like fun. But his cinematic creation on local service. manages to portray one subtle but very im- To protect and promote competition portant here-and-now truth about the ubiq- from this monopoly, the decree banned the uitous telephone: Today and in the future, Bells from three lines of business: informa- it will form the glue for a raft of services: tion services (electronic shopping, for ex- broadcast, cable and high-definition TV; ample), manufacturing (video telephones, facsimile, publishing. research. shopping, say) and long distance. These restrictions, marketing, polling: electronic directories argue the Bell companies, keep them from and mail; computing services; and so on. providing the revolutionary services today's The effect of being able to transmit all humdrum telephone is capable of offering. these services simultaneously will be to While no one expects the Bell compa- destroy time and distance, as H. G. Wells nies to be allowed back into long-distance might have put it. That means that relatives service (at least until there is competition or business acquaintances across the conti- for local service), they have been scrab- nent would not only appear on-screen when bling to get into information services and NON reached by phone (if they want to, that is) manufacturing. With these lines of busi- Pearce: "Restrictions make no sense." INSIGHT JANUARY 8. 1990 9 the Supreme Court. As it is, he is one of the nation's preeminent judges. His opinions are famous for detail and clarity. He says his aim in this is accessibility. "People should be able to understand what the courts are say- ing." He particularly avoids bureau- cratese, which litters complicated is- Also heating up the issue are personnel sues like telecommunications. shifts on the regulatory front that augur well "I am just a simple District Court for policy changes in Congress. The rocky judge," he says. It is something he relations during the Reagan years between often points out. "I merely carry out the Federal Communications Commission, what the decree says. This has all been the chief regulatory agency for the phone affirmed by the Supreme Court." In companies, and Congress are said to be on this he is perhaps too humble. firmer footing because of changes in lead- Fundamental to Greene's reading ership. A new chairman, Alfred C. Sikes, of the consent decree is the notion that has been installed at the FCC, and two new only by regulating the Baby Bells' commissioners have taken up three of the monopoly of local telephone service four vacant posts on the commission, with can competition sprout up and flour- the final appointment expected imminently RICHARD ish. The decree pronounces competi- from the tardy Bush administration. tion as the greater good on this issue Over at the Commerce Department's of communications. The irony for a National Telecommunications and Infor- Judge Harold H. Greene of the great, unapologetic, liberal judge is mation Administration, which advises the U.S. District Court in Washington that in supporting the line of business executive on regulatory policy, a new ad- may be the only truly historical figure restrictions against the Bell compa- ministrator, Janice Obuchowsky (former in the current debate over the Bell nies, he is enforcing what he sees as administrator Sikes having moved to the companies. Greene was in charge of a conservative principle: the unhin- FCC), has promised an important new pol- writing the Civil Rights Act of 1964 dered promotion of competition. icy report on the nation's telecommunica- and the Voting Rights Act of 1965, "Businessmen who tout the advan- tions infrastructure by early January. the most important civil rights legis- tage of competition, which is the These movements on the rules side, lation of the era. He presided over the whole capitalistic ethos, say, 'Well coupled with wrangling in the courts and consent decree that broke up the larg- yeah, competition's not important in pressure on Congress, have the financial est company in U.S. history, AT&T. telecommunication.' I ask why is it community on alert. "The pressure is clear- With a Democrat in the White House, important in- department stores. and ly there that you would look for something he would have been a candidate for not in communications?" to break in the next 12 to 18 months," says Touche Ross's Kraemer. By that he means some change in the way the Bell companies are regulated, with Congress possibly leg- for the idea of high-tech telephony, as evi- the so-called audio and videotex services. islating policy away from the courts. denced by the ho-hum reception for prod- The National Cable Television Association Kraemer's firm recently surveyed 500 of ucts currently being ramped up by the tele- and the National Association of Broadcast- the top business executives in the United phone companies - shopping services, ers, both rich and powerful lobbies, side States. Fully 86 percent favored turning the caller identification, voice messaging. Says with the publishers. They fear that changes Bell companies loose from at least one Tom Cohen, counsel to the Senate Com- in phone regulations would let the Bell antitrust constraint, that of information ser- merce, Science and Transportation Com- companies compete freely with (and to the vices, allowing them to compete in televi- mittee, "No one is banging down the door disadvantage of) the TV industry. sion and telephone - everything the news- for changes in their telephone service." Who wins the battle for this putatively paper publishers and TV interests fear. The Of course, the public wasn't clamoring vast and lucrative market will be decided firm gives the appellate court a better than for Henry Ford in the days of the horse and either in Congress or in the courts, where, even chance of allowing the Bells to offer buggy, either. And "in 1970 no one from in recent months, a key court appeal and such services. the public was pounding on the door of the factional changes on the Hill suggest new FCC asking for cable television," says Alan action on the telecommunications horizon. omplicating everything Pearce, then an economist at the Federal In December the U.S. Court of Appeals for C are the raging economies Communications Commission. "No one the District of Columbia Circuit began of the telephone busi- was screaming, 'I want my MTV.' hearing oral arguments on an appeal that ness. In the United States Already, powerful forces are contesting could have a powerful effect on the consent alone, the assets of the for position in the prospective market. The decree, freeing the Bells to provide in- industry are valued at American Newspaper Publishers Associa- formation services such as electronic phone $242.3 billion. The in- tion, for one; opposes the Bell companies directories. dustry employs 680,000 people. In 1989 its in their quest to publish information elec- In January, as Congress reconvenes, investment in new construction and equip- tronically. The publishers fear the com- telecommunications is said to be high on ment totaled $20 billion. Revenues ex- panies could use their monopolistic grasp the agenda. Rep. Edward J. Markey, chair- ceeded a mind-boggling $89 billion. With over the local telephone network to the man of the Commerce and Science Sub- 1.7 billion telephone conversations taking detriment of the competition the publishers committee on Telecommunications and Fi- place each day, it is little wonder that the want to provide - namely, newspapers nance, is upbeat about the chance for new industry is constantly chafing. offering their own information services legislation in the coming session. "It's go- The fact is, there has never been a ma- over phone lines. This would include sports ing to be a very, very busy year," says the jor overhaul of the Communications Act of phones or electronic classified advertising, Massachusetts Democrat. 1934, despite the revolution in technology 10 / JANUARY 8, 1990 R. more than 10,000 companies; stock market updates; a job-search list; film and TV reviews; a listing of day-care facilities; senior citizen services; a special section for French-language speakers; car clubs; infor- mation on local contractors; and recipes and wine information. The terminal, which until December was the only one of its kind in service by a JANICE RUBIN FOR INSIGHT Bell company, is essentially a domestic version of the successful Minitel videotex terminal, which has been in use in France since 1986 and has more than 5 million users. French phone subscribers can get the terminals free on request. (Touche Ross, in Videotex user LeMay says, "I like the horoscope, biorhythms, things like that." its survey, found that many U.S. executives felt that the French phone system outper- that has produced satellites, personal com- It is limited in that users cannot carry on formed the U.S. system, which has long puters, videocassette recorders, digital telephone conversations while simulta- been the unofficial international standard technology, fiber-optic cable, high-defini- neously sending faxes, but experiments for quality.) tion TV, cellular telephones, mass informa- taking place elsewhere around the country LeMay, who says she spends $10 to $15 tion storage and answering machines. promise to remedy this. a month on SourceLine, uses it primarily A touchstone telecommunications re- As of August, the SourceLine system for games and entertainment, as do most port published in 1988 by the telecommuni- boasted 185 services for telephone users, users. "I like the horoscope section," she cations and information administration, among them: new business legislation re- says, "biorhythms, things like that." An known as Telecom 2000, reflected this eco- ports; career counseling services; a direct avid newspaper reader, she does not bother nomic energy and declared: "As America line to the local Better Business Bureau,- with the system's news service. Recently, progresses toward the 21st Century, the where a user may look up the records of when she needed to consult a physician, horizon offers vistas of matchless promise, potential and opportunities. New technol- ogies, embodied in commercial innovation driven by the economic engine of competi- telephone. "What I try to emphasize," tive enterprise, can help satisfy our nation's he says, sounding very much the bu- critical needs in new ways. Today is reaucrat, "is that we have to be the 'Information Age,' and telecommunica- flexible. Telecommunications is a tions comprises its chief transport system." highly dynamic sector. Today satel- Bell Atlantic dittoed that optimism in a lites provide us with much of our te- crystal ball-gazing booklet, "Delivering the lephony service. We've got multime- Promise: A Vision of Tomorrow's Commu- dia used in a variety of circumstances. nications Consumer." The company fancied We're in a period where we're rapidly the telephone being transmuted into a video increasing data speed, rapidly devel- screen that "will be a combination of many oping audio." products and technologies: TV; radio; ste- He is best known for the unusual reo; video recorder and player; audio tape notion with a commonplace ring: recorder; computer; high-speed graphic "video dial tone," a concept he pro- printer; facsimile machine." mulgated as chief of the National Peggy LeMay, a 34-year-old bookkeep- RICHARD KOZAK INSIGHT Telecommunications and Information er in Houston, is among the first in the Administration. The idea is that country to have a working view of the someday the telephone and the televi- Information Age as projected by the movie sion will merge into a single medium. industry, wished for by the Bell companies Until now, however, video dial and promised in the Telecom 2000 report. tone has been just a buzzword. Sikes, She has a video terminal similar to a com- at NTIA, was constrained to merely puter screen plugged into her telephone, a The soft-spoken chairman of the advocate his ideas (although at the present-day precursor to the Spielbergian Federal Communications Commis- very highest levels). At the FCC, video wallpaper. sion, Alfred C. Sikes, is a technician things are different. Sikes makes and The little gray and black plastic unit with the heart of a visionary. He notes enforces the rules. If he can get along supplied by Southwestern Bell Telephone, with real pleasure, for instance, that with Congress, he could have the a wholly owned subsidiary of Southwestern when his daughter registered for col- power to direct the industry toward the Bell Corp., does not yet carry live full- lege recently, she was able to do so by vision of video dial tone. motion video pictures, but it allows a user to send and receive data, even facsimiles. INSIGHT JANUARY 8, 1990 11 INATIONAL GEOGRAPHIC SOCIETY Jestination: The Serengeti PRODIGY.cm UF SERVICE Pineapple Sauce LOOK Please type your and [RETURN] hfdb84a THE [LUB:' Place For Younger Members ETURN] ******* 4 6.02.04 Prodigy offers geographic data to young users - and home shopping for adults. This isn't exactly good news to tations. "Southwestern Bell is doing better Southwestern Bell, but the company views than most gateways because of its termi- its Houston experience as merely a trial nals," he says. The phone company gives run. Company officials seem content with terminals to users for a trial period of sev- its 16,500 subscribers (more than eight eral months before charging monthly fees. JCPenney times the size of any similar Bell company That is when people begin signing off. service), 70 percent of whom use the ter- Arlen estimates that 400 customers a minal provided by Southwestern Bell (oth- month drop Southwestern's service, al- ers use their home computers). though he notes that at the same time it is What distinguishes SourceLine from growing at a not unpromising rate of 10 more established videotex services - such percent a year. as CompuServe (489,000 subscribers, plus "The Bell company gateways would do another 53,000 from its recent purchase of better," Arlen says, "if they made a commit- the Source), GEnie (135,654) and Delphi ment to strong management. They don't (about 60,000) - is that it is provided by have the personnel, and they don't promote Starts won a Bell company through what is known as a gateway. Gateways are often aptly com- 1 pared with shopping malls. They provide I I the facilities for a variety of stores, in this case, information providers. The Aca- demic American Encyclopedia, for exam- RECREPENS RUBRIDNE she was able to target one near her home ple, is an information provider frequently through the service. But, she complains, found on gateway services such as Source- "there were only four or five to choose Line. A stay-at-home shopping service from." such as Comp-U-Store is another. The Bell PREMON A self-described computer fanatic, companies do not actually provide the in- LeMay thinks the system would be more formation on their gateways; they are pro- successful if users could get information on hibited from doing so by the consent de- the spur of the moment - a doctor, the cree. To use the analogy, the Bell com- day's horoscope. This is precisely what panies may own the mall but not a store in such services were conceived to do: to the mall. speed the user past the ballast of useless The Directory of On-Line Databases, information that clutters the workaday which tracks such information services, world. But such services are far from living totes up 75 gateways in service around the up to their promise. "The system is slow country. Only seven (counting Nynex and time-consuming," she says. "If I need Corp.'s promised Boston gateway) belong something fast, like where to go, what to to Bell companies in the United States; they do, what to see, I look elsewhere." reach approximately 25,000 households. In a Yankelovich Clancy Schulman poll, Bell Canada counts 24,000 households on 1,206 adults were asked whether they its gateway. thought a terminal like the one used by Gary H. Arlen, publisher of the au- LeMay would be an attractive item to own. thoritative communications industry news- TELIC ALCATEL Sixty-two percent replied no. There is a letter Interactivity Report, says the Bells' Luddite lurking in lots of people. gateway services are not living up to expec- French Minitel boasts of 5 million users. 12 INSIGHT / JANUARY 8, 1990 communications. Young, smart and fast-tracked, the Wellesley College graduate and onetime editor of The Georgetown Law Journal is the stuff Dewar's ads are made of, although she is much too serious for that. their products." An exception to the tenta- The former executive director for tive approach to gateways taken by the Bell international affairs at the Nynex companies is Prodigy Services of White Corp. is concerned that the United Plains, N.Y., a joint venture between Sears, States remain an influential competi- Roebuck and Co. and International Busi- tor in the global communications mar- ness Machines Corp. It has widely pro- ket. Although she finds the word com- moted its services and spent heavily on a petitiveness worn, she preaches its start-up that has been estimated to have cost importance. A pragmatist, she told an astronomical $250 million to $600 mil- the Telecommunications Industry As- lion. This, in the videotex industry, with sociation in a speech in November that "economic miracles must not be total sales of only $113 million for all of 1988. achieved through market manipu- Prodigy is designed for use strictly on lation, whether that manipulation home computers, whose market is growing comes in the form of dumping in the The administrator of the National at 20 percent a year. After a $49.95 sign-up U.S. market or creating trade barriers Telecommunications and Information in domestic markets." fee, which includes computer software and Administration, Janice Obuchow- three months of free usage, Prodigy A middle-of-the-road Republican, sky, serves as assistant secretary for charges a monthly fee of $9.95. Obuchowsky is still groping for her communications and information at Since its start-up in September 1988, public sector style. Already she gives the Commerce Department. Her ad- Prodigy claims to have reached 160,000 signs of being a percentage player, ministration allocates radio spectrum one who fits well in the Bush admin- households with more than 250,000 mem- to the government and manages the istration. She is long on the bromides bers (having grown 60 percent during the Institute for Telecommunications Sci- of bureaucracy: "Our educational sys- past three months). The service predicted ences in Boulder, Colo., and provides tem has seemingly lost its ability to early last spring (Insight, May 1) that it grants for the facilities of public tele- consistently produce students with a would be available in 20 markets by year's vision. sure grasp of basic knowledge," she end; it had reached 22 by November. In the Most important, however, she is said in the same speech -hardly a process, it has helped rescue the wheezing the president's chief adviser on tele- controversial view. telebanking industry, signing on 13 finan- cial services after institutions such as Chemical Banking Corp. threw in the towel on their own products. Bell companies have simply sidestepped SourceLine-style terminal, users could re- Altogether, Prodigy offers a substantial the business. quest a list of only those plumbers who list of 750 editorial features and 250 shop- Ameritech, the Great Lakes regional work in their neighborhood and are avail- ping information opportunities (compared Bell, shows little interest in the gateway able for service 24 hours a day. with 185 on SourceLine). The Wall Street concept and says it prefers to take a wait- With the addition of an up-to-date clas- Journal's summer centennial issue named and-see approach. Pacific Telesis, the West sified advertising section, an electronic yel- the Sears-IBM venture one of 66 com- Coast regional, simply dumped its gateway low pages would pose a real threat to news- panies "for the future." plans in October, complaining that court papers ($12.5 billion, or 38 percent, of "Where Prodigy may be running into rulings were keeping it and its sister com- advertising revenue comes from classi- problems is with its advertisers," says Ar- panies from providing the sort of smart, fieds), because users would not have to len. The service depends on advertisements interactive product it thinks the public scan narrow columns of agate type, circling to make a profit, as well as to subsidize the wants. the items that interest them. They could monthly user fee, which must be kept low make requests and the system would re- to make the service available to more users t's all Kabuki," says Arlen, who spond. When looking for a used car, for and thus more attractive to the advertisers. I believes that the Bell companies example, a user could request a listing of "They're getting more advertisers," main- are using theatrics to make a all 1987 Oldsmobiles that have low mile- tains Arlen, "but it took them a long time point: namely, that given the age, air-conditioning and a price below to crawl through the 200-advertiser level." right to sell information services, $8,000. He thinks advertising has once again pla- to own the stores as well as the The phone companies say the electronic teaued. "The issue is how much business mall, they could bring the mar- use of directories would provide them with the advertisers are doing. No one can prove ketplace to life. Fundamental to the mall the capital instrument necessary to install that they're jumping for joy." concept, say the Bell companies, is the and subsidize the cost of terminals in every Arlen's tempered optimism for gateway- need for an "anchor" - a Macy's, Nord- home. They cite the example of Minitel, videotex stems from the product's discour- strom or Neiman Marcus: one service that which underwrites free distribution of its aging history of flameouts. The Source, for will attract customers to all the others. terminals by substituting them for its print- instance, one of the first and most success- In Bell operating company parlance, ed yellow and white pages. Although Mini- ful information services offered to the that means yellow pages. More specifi- tel says it will begin charging (about $1.75 home computer audience, sputtered out in TELIC ALCATEL cally, electronic yellow pages, which allow per month) for an upgraded generation of the mid-1980s, losing 37 percent of its for searches not only according to business terminals now being installed, the advertis- subscribers, and got swallowed by Compu- - a plumber or electrician but by loca- ing on the directory service has proved Serve last June. So tough has the service tion and special services. For example, by profitable. been to sell to the public that two regional using an electronic yellow pages on a While Minitel is structured like a Bell INSIGHT JANUARY 8, 1990 13 RICHARD INSIGHT company gateway (it provides the mall but School. "That's not what they do. They that has yearly operating revenues of $12.7 does not open competing shops, at least for would be good at purchasing content, not billion, as does Nynex, an entrepreneurial the most part), it does own its profitable producing it. They would do well as distrib- start-up firm could easily be outmatched in white pages and is part owner in the private utors." a long, drawn-out legal battle. company that produces its yellow pages. To Even so, they are limited on distribution "The Bell companies would have every that extent, at least, Minitel owns the mall because of the monopoly they have on the incentive to disadvantage their competi- and one or two of the stores. local telephone network. In essence, their tion," says U.S. District Judge Harold H. "This is why these restrictions on the situation potentially allows them crippling Greene, who, for the past six years, has Baby Bells make no sense," says Pearce, control over the competition. As a matter administered the consent decree. "Two or now with Bellcore, or Bell Communica- of practice, for example, the Bell com- three years ago, when the issue of loosen- tions Research (AT&T's portion of what panies automatically keep records of all ing restrictions on information services was had been Bell Laboratories before the calls within their network - where they first before me, the regional companies breakup). "Those are purely artificial re- begin and where they end. If, as in an said, 'If you will just let us into the trans- strictions that don't apply anywhere else in example offered by the newspaper publish- mission of information, we will bring about the world. It is ironic that British Telecom ers, a competitor offered its own informa- new markets.' They said they weren't after can offer information services in the U.S., tion service through a Bell gateway, the information services. They told me that but Nynex [the New England and New Bell company could potentially determine they could do everything they wanted if York regional Bell] cannot, and British who is calling the competing service, at they were simply allowed into the transmis- Telecom can use Nynex's facilities to do it." what hours and from what parts of the sion business. So I let them in. Now they A curb on AT&T's entering information phone company's calling area. The Bells say, 'If only we had information services, services was lifted last August. The com- would thus have all the information they we could do magnificent things.' pany, too, had been restricted by the con- need about their competition to begin sent decree, but for only seven years. Early poaching its customers. reene, 66, says that as speculation was that AT&T might enter the This is, of course, a doomsday scenario long as the issue is in his market by forming partnerships or purchas- that would not likely escape regulators at hands - that means un- ing an information provider like Dow Jones the FCC, but it is also true that because the til he seeks senior status News Retrieval or Mead Data Central. To Bell companies control the telephone net- G (semiretirement for fed- date, it has done neither. work, they could offer comparable services eral judges) four or five "There's no reason to assume that at comparable times on better terms. Or years from now or until AT&T or the Bell companies will be suc- they could see to it that their calls got Congress takes the matter into its own cessful if they enter information services," priority treatment over their competition hands - he will not allow the phone com- says Gerald R. Faulhaber, an associate pro- through quicker and better connections. panies to originate information. This, he fessor of public policy and management at Complaints to regulators would not likely believes, will expedite competition with the the University of Pennsylvania's Wharton yield quick remedies. With a Bell company monopolistic Bell operating companies. 14 JANUARY 8, 1990 "It is inappropriate for a federal court judge to be making public policy in this critical area of telecommunications," says Rep. Edward J. Markey. "The only reason I would change my want, simply by punching in a code on the opinion about lifting the restrictions would subsidize their costs to local customers as remote control. be if the Bell companies got enough com- we do," says Markey. The Bell companies With the ability to transmit full-motion petition to end their monopoly over the are bound to assure universal service, while TV pictures over telephone lines a techno- local exchanges," he says. The overwhelm- independent boutique operations may cus- logical breath away, an advanced switching ing majority of calls, about 80 percent of tom-tailor products strictly for the lucrative device recently announced by GTE prom- high-end business market. the 1.7 billion local or long-distance calls ises to allow video stores to be networked made daily in the United States, originate, "The major benefits from the new tech- together. That means the stores could nologies aren't directed at the home mar- terminate or both with a Bell company. transmit their films over the phone lines so ket," notes Robert W. Crandall of the It is the consent decree that keeps the that any number of couch potatoes might competition going, the judge contends. Brookings Institution. "They're aimed at call up any film they wished, even if 10 or There are, however, indications at the mar- businesses. In the U.S. today, nearly two- more decided to watch "Back to the Fu- thirds of all telecommunications is business gins of competition that the Bell companies ture" at the same moment. oriented." are beginning to feel pressured. Large cor- David Markey, a top lobbyist for Bell- porations, for example, are developing For the residential consumer, competi- South, the regional company that set up the their own private networks. Rockwell In- tion has produced lower prices for long- nation's first Bell gateway in 1988, in At- ternational, for one, can ring its offices the distance calls, down nearly 40 percent lanta, says competition from the indepen- world over, without the local exchange ser- since the consent decree. But by way of dent companies is brisk. "In New York," he innovations, apart from audio and videotex vices of a Bell company. says, "if an independent company got the gateways, the phone companies have of- About 1,400 independent telephone right 100 buildings wired together, they'd fered little, just the proverbial bells and companies have sprung up since 1984. have one helluva business." However, most of the business is dominated whistles, costing on average $2.20 for each The point is that it is not necessary to clang or tweet. Some of the latest such by a handful of firms, five of which control wire an entire nation together to take a offerings: repeat call ($2 a month) auto- about 95 percent of the independent net- sizable financial bite out of the market. matically redials a busy phone; return call work. GTE is the largest, operating 9 per- "The independent companies don't have to ($4) remembers the last incoming call and cent of the nation's network. In many cases, the "independents" have proved to be more adventurous innovators than their Bell counterparts. In part, this is because of the restrictions imposed on the Baby Bells. In fact, the Bell system has traditionally been slow on the uptake, re- luctant to introduce new services. In the Talking Telecom years before the breakup, AT&T was con- tinually issuing warnings that such now- Talking telecom is like talking POP: Point of Presence. The phys- commonplace items as the answering ma- Prussian. It's not really a different lan- ical connection at which the local tele- chine would somehow play havoc with the guage, but you have to be in the caste phone company joins the long-dis- phone network. to know what it means. tance carrier. To that extent. being the only show in Here is a current lexicon of town has often worked to the Bell com- telecom talk: POTS: Plain Old Telephone Service. panies' competitive disadvantage. They Opposite of CLASS. have not been forced to keep pace with Busy Hour: Usually comes right change. "The mentality of the Bell compa- before happy hour. Prime time for the Roaming Agreement: The nies," says Arlen, "is to put the equipment phone company. Any 60-minute pe- in place and depreciate it. In 19761 wanted terms struck by cellular phone com- riod during the day when telecom- panies among themselves to carry call waiting for my home. They told me that munication volume reaches maxi- each other's calls. it wouldn't be available in my area until mum. 1988, in 12 years. Sure enough, in 1988, I Twisted Pairs: Not a rock group. got the form that told me call waiting was CLASS: Custom Local Area Signal- Not people to avoid. The oldest and available. That was because in 1963 they ing Service. The switch that allows for still most common form of telephone put in a switch in my neighborhood that had call forwarding, caller ID. In this wiring. a 25-year depreciation span." case, something you can buy. Even today, the most advanced experi- X.25: CCITT standard governing ments with the phone system are being ESP: Enhanced Service Provider. A the interface between data terminals spurred by the independents. In Cerritos, business that sells CLASS. Calif., about 10 miles southeast of Los and data circuit termination equip- ment for terminals operating the Angeles, GTE is testing two futuristic Group Access Bridge: Allows packet mode on packet-switched data transmission systems, one of which prom- participants in a conference call to network. At least that's what "A Quick ises to offer viewers (only five at first) a come and go as they please. Or as the Guide to the New Telecom Lingo" pay-per-view video jukebox. In theory, the boss allows. says. jukebox allows household couch potatoes to call up any film they wish, anytime they INSIGHT JANUARY 8, 1990 15 hearings on related matters in 1989. "It is inappropriate," says the congressman, "for a federal court judge to be making public policy in perpetuity in this critical area of telecommunications. The statement brings Markey in line with his committee chairman, Michigan RICHARD KOZAK INSIGHT Democrat John D. Dingell, as well as Texas Democrat Jack Brooks, the new chairman of the Judiciary Committee and its Eco- nomic and Commercial Law Subcommit- tee. Brooks, who is still something of an Arlen says the Bell company gateways are not meeting expectations. unknown on the issues, could prove to be a spoiler. He held hearings on the antitrust redials a missed call; caller ID ($6.50) Antitrust Division, worked on the govern- issue before the subcommittee in August. sho: the phone number of the caller. ment's case. "The question isn't really There, he expressed misgivings about the Chesapeake & Potomac Telephone Co. whether discrimination is possible," she opening of information services to the Bell in Washington, a Bell Atlantic company, says. "It is whether the extent of the risk companies. Nothing will emerge from the offers all three for $11.18 a month, or that anticompetitive conduct will actually House without Judiciary Committee ap- $134.16 a year. Nine other services, such occur will cause an adverse effect on com- proval. Brooks was ill for much of the fall as speed calling, call forwarding and call petition. We assessed that and the various and unavailable for comment. block. are also available. Phone companies regulatory safeguards, and concluded that In 1988 the House failed to consider a believe that if subscribers unflinchingly pay while there is possibility for discrimination, communications bill, known as Swift- $24 to $40 a month for cable TV plus it would not impede competition." Tauke (for sponsors Thomas J. Tauke, an premium channels, then telephone users No matter what the appellate court de- Iowa Republican, and Al Swift, a Washing- might be fair game for the extra charges of cides, pressure on Congress is creating po- their enhanced services. litical realignments and the potential for agreement, if not yet legislation. ow much more it will The Senate Commerce Committee's H cost for features like Cohen sees little hope for a bill in 1990 that video wallpaper is will free the Bell companies from the con- anybody's guess. For sent decree. "If the Congress thought the now, the battle is over court was out of line, you would have seen who gets the right to legislation by now," he says. offer the service. The More to the point, Cohen cites as miss- big contenders are the Bell companies, the ing any sort of ground swell of public opin- cable television companies, the indepen- ion that might move Congress to legislate. dents or some upstart entrepreneur. He quotes former House Speaker Thomas The first inkling of an answer may come P. O'Neill Jr.: "All politics is local." from the District of Columbia Circuit. The "The thing that really matters," Cohen court is hearing an appeal on Greene's rul- adds, "is whether my bosses' constituents ing that the Bell companies should not be are complaining. You only hear from them allowed into information services. Richard on pocketbook issues. That's why there's Levine. who helped draft the consent de- so much talk now about reregulating cable cree and now is associate national director television. What the public cares about is for telecommunications regulatory services cost and quality. at Touche Ross, thinks an answer might Before Congress recessed in December, come in six to nine months. Cohen's boss, Sen. Ernest F. Hollings, a A quick ruling hinges on whether the South Carolina Democrat, introduced leg- court sees the Bell companies as having the islation to allow the Bells into manufactur- same First Amendment rights to distribute ing, citing a need to jump start U.S. com- information as newspaper publishers. Says petitiveness. Levine, "There's a 60 percent or better "Politicians are problem solvers," Co- chance that something will come out of the hen continues. "They get credit for that. appeal that will increase the Bell com- Russell Long said, 'Don't ask me to come panies' ability to provide information ser- in and deal with something speculative, vices." something the public doesn't see as a prob- The Justice Department, which negoti- lem. There's no credit in it, and if I screw ated the consent decree, is wading into the up I get the blame.' appeal on the side of the Bell companies. Cohen says the Senate is waiting for the Nancy Garrison, assistant chief of the com- House to take the lead. All eyes are on Laying cable in Cerritos, where GTE is munications and finance section of the Markey's subcommittee, which held seven testing its video jukebox system 16 8, 1990 strictions on manufacturing and infor- mation services established during the breakup of AT&T. The trade press, perhaps overly optimistic, is expect- ing a "Free the BOCs" bill for the Bell operating companies from him before January is out. ton Democrat), which aimed to free the Questioned directly about such a Bell companies from business restrictions. bill, the Massachusetts Democrat ap- Swift-Tauke Part 2, the bill's sequel, failed again to attract support in 1989. pears to go grabbing for his prepared talking points. Gary Arlen reports that Markey will The question I have," he begins, introduce a bill of his own in early January is, what should the structure and reg- to allow the Bell companies into informa- ulation of the telecommunications in- tion services. "One goal of Markey's bill dustry be in order that there will be will be to limit the scope of Judiciary Com- long-term benefits to the consumers mittee involvement," Arlen wrote in the through the promotion of competi- December Interactivity Report. tion?" "The question that I have made the To answer that question, Markey centerpiece of our discussion this year," must first produce the legislation nec- says Rep. Markey, "has been which pow- The Bush administration is waiting essary to get the matter away from the ers, and in what time frame and in what for Congress to make the first move courts. He has been discussing that for regulatory framework, we could create leg- on telecommunications policy. In nearly a year. Ultimately he will have islation that would provide the maximum Congress, the Senate is waiting on the to contend with Alfred C. Sikes and benefit to consumers through the promo- House, where the Judiciary Commit- the FCC, because it is they who will tion of competition." What he means is tee is keeping a close eye on the Tele- have to guarantee those "long-term open to debate, but aides in Congress say communications and Finance Sub- benefits" to consumers. he wants to free the Bell companies while committee. There, all eyes are on the Markey sees himself helping to finding a regulatory framework that will subcommittee chairman, Edward J. shape this large and critical industry. also protect competition. Markey. To do so, however, he will have to Markey's cake-and-eat-it commitment He is giving clear signals that he begin making some difficult deci- may be politic, but it is not out of the realm thinks he might be able to find a way sions. Those will probably have to of the possible, particularly because of to free the Bell companies from re- wait until after the 1990 election. changes in the FCC. During the Reagan years, Congress criticized the commission for playing fast and loose with deregu- lation. Two former chairmen, Mark Fowler try with such substantial revenues - and is no policy for now," she says. "We're and Dennis Patrick after him, challenged growing profits - the level (and extent) of trying to keep our powder dry until the issue the Hill on such issues as the fairness doc- innovation seems remarkably small." resurfaces as a legislative proposal." trine, which was favored by Congress and Narrowing his sights on the Bell com- She seems to be champing at the bit, opposed by the FCC. The commission said panies, he made clear that instead of put- however, convinced that competition can be it cheated broadcasters of their First ting their money into innovation, they were protected through regulation. "The reality," Amendment rights. The doctrine required using it to carve up established markets. she says, "is that the regulatory process has equal time over the airwaves for contrasting "Many of the Bell companies in recent been revolutionized since divestiture, and political views. years have spent huge sums purchasing cel- there is a smart, seasoned, centrist team at The new commission chairman, Sikes, lular mobile telephone properties, amounts the FCC that can carry out those rules. is better liked on the Hill. "I have had a that dwarf their expenditures on network "There's also competition," she adds, working relationship with Al Sikes for most innovations and experiments." "and while it's not strong enough to dis- of the 1980s," says Markey of the former Asked if he thought allowing the Baby cipline the Bell companies in the market- administrator of the National Telecom- Bells into information services would place, it's not a bunch of naive babes in the munications and Information Administra- change that, he demurs. "I've seen them woods, either. Most of them are capable of tion. "He has a pragmatic approach to tele- become more competitive, in part because policing the Baby Bells and reporting a communications policy which makes legis- of domestic competition. I think more grievance that slips through the regulators' lation possible." competition will force them to be more net." Sikes, who favors allowing the Bell entrepreneurial." The choice of who gets to sell the con- companies into information services and Missing in action on the issues is the sumer video wallpaper hinges on whether manufacturing, expresses confidence that Bush administration. The National Tele- allowing the Bell companies entry into in- regulation can replace the consent decree communications and Information Admin- formation services will stimulate competi- while still protecting competition. "We istration, the president's policy adviser, is tion or stifle it. There is agreement that the have to make certain that information en- busy with new studies but still awaiting a process will be one of inclusion rather than trepreneurs will be able to take advantage signal from the Economic Policy Council exclusion. But there is no mandate as yet of the public network, because they're the on the administration position. "Histori- to set opinions herding around one particu- ones who are going to keep the Bell operat- cally," says Administrator Obuchowsky, lar point of view, and the challenge of doing ing companies alert." "we have been opposed to the restrictions so is at least as great as trying to get hippos Sikes has sharply pointed up the tele- on information services. With the advent of to perform ballet. "Back to the Future Part phone industry's shortcomings. In an Octo- the Bush administration, we decided to step II" may have successfully portrayed the ber speech to the United States Telephone back and take a fresh look at where we're telephone of tomorrow, but the next few Association, a powerful lobby supporting going." She admits that the administration months will explain how we get there. the Bell companies, he said, "For an indus- is waiting for others to take the lead. "There Jeff Shear INSIGHT 8, 1990 17 BATTLING THE TELCOS In the fiber-optic nightmare of publishers and broadcasters, Americans will soon be getting their news from editors at the phone company. For most of us, the telephone change the role of the telephone is simply a device for calling Aunt system, enabling it to deliver, Sally or driving our new fax ma- among other things, high-defini- chine. But the telephone lines tion television signals. Informa- that enter homes in tion is a hot commod- America have far ity. The potential con- greater potential to sumers are as numer- serve and entertain ous as telephone us. Already, using users, and the stakes existing copper lines, are in the billions. The telephones can deliver CHUCK O'REAR/WOODFIN CAMP fight is on. instant news to video- How will informa- display screens and tion be delivered in provide a broad array the future and who of related information will control the means services ranging from access to of delivering it? Because the pre- the local library to data bases sent telephone network has the worldwide. But that's only the potential to be the chief informa- RAY DRIVER beginning. tion carrier, access to the single In the not-so-distant future, wire attached to the telephone is fiber optics will dramatically the prize. The blistering fight for BY JEROME AUMENTE May 1990 21 control pits the newspaper publishing. ple who invent this technology think such things as traffic reports to cellular broadcasting and cable television indus- that anybody can run around being a car phones or wire service news sum- tries against the seven Regional Bell journalist. But it's a profession, and maries, he says. "We don't want to be Operating Companies (known as either they are going to have to get into the only information provider. In fact, RBOCs or telcos), which control 80 per- the journalism business and hire jour- we don't even want to provide the ma- cent of all local phone service in the nalists or they are going to have to jority of it. We just want to be one United States. work with the people who are journal- among many." What the seven telcos want is noth- ists already. Gunter says arguments that the ing less than permission to produce and "The public is very smart. They Bell companies will stifle diversity is a sell news and information in voice, don't want someone whom AT&T hired "hollow" one and that news media oppo- video and text formats over their own writing about Bush's speech last night. nents are motivated more by business lines-not just carry other concerns. As to fears that people's messages. U.S. Dis- they control the single wire trict Court Judge Harold into the home that someday Greene, who has presided might carry the bulk of over the break-up of AT&T video, voice and text serv- for a decade, had barred the ices, Gunter says existing leg- RBOCs from getting into The issue, say the islative and regulatory safe- the information business in Regional Bell guards will prevent monop- 1987. His rationale: As oly abuses. proprietors of a single-line, Operating Companies, And, he adds wryly, no- they would have an unfair where in the Constitution is monopoly on the opportu- nity to sell other services. is free speech. The there a clause saying, "You have the right to free speech With a $21 million war chest to help get their mes- problem, say the unless you are a telephone company." sage across to Congress and broadcasters and the public, the RBOCs have mounted a vigorous legis- lative campaign in Congress publishers, is control and in the courts to elimi- of information. Fiber Optics nate those restrictions. On April 3 a three-judge panel Are Coming at the U.S. Court of Appeals One thing is certain: in Washington handed the The inevitable replacement RBOCs a crucial victory, of copper telephone wires by overturning a key portion of fiber optics-the communica- Greene's '87 ruling. The tions equivalent of replacing court sent the case back to a small stream with Niagara Greene, directing him to use Falls. Quantity is the ob- different criteria in deter- vious advantage of fiber op- mining whether to lift the tics over the copper wires restrictions on information used for POTS (Plain Old services. Telephone Service). Instead The issue, say the of one wire, laser impulses RBOCs, is free speech. The are transmitted through— problem, say the broadcast- potentially-thousands of ers and publishers, is con- thin glass strands, each a trol of information. But no- channel for voice, data, text body is denying that the and video services. communications landscape How the contest be- will change dramatically if tween the telcos and the tra- the phone companies can ditional information indus- bring television and radio tries is resolved could very programs, text information, well determine how quickly online services, and voice services, in- They want a journalist who knows how the United States will move toward cluding audiotex and voice mail, to indi- to ask the questions that need to be creation of a nationwide fiber-optic net- vidual consumers. If the telcos were asked. Can AT&T really get into the work to replace the copper wires. also the owners and producers of that journalism business? It is not their area "Fiber is going to come," says John information, the change would have an of expertise. It is just like me wanting D. Abel, executive vice president of even greater impact-possibly changing to go around and run a phone com- operations at the National Association the nature of the information received. pany." of Broadcasters (NAB). "There are a lot And that the broadcasters and pub- Vowing a fight all the way to the of reasons why it should come, and it's lishers find unacceptable. U.S. Supreme Court, BellSouth Vice NAB's view that it is good for America. "I think it's silly," says Nancy President John R. Gunter says, "We are It is a very powerful thing to have such Woodhull, president of Gannett News not a news-gathering agency and don't unlimited broad-band capability. It is Service. "The credibility of the informa- intend to become one." But the company like building the new interstate trans- tion is extremely important. Some peo- would like the opportunity to provide portation system for America-only this 22 WASHINGTON JOURNALISM REVIEW is a communication system." revenues from basic service are strictly With five billion phones worldwide, limited to providing that service and he says, the day will come when a user are not allowed to be used to seed other can dial up "every product of human money-making ventures. endeavor, all books that have ever been W. Terry Maguire, senior vice pres- produced, all journal articles and maga- ident of the American Newspaper Pub- zines, all newspapers, all television pro- lishers Association (ANPA), helped grams, all movies, photographs of fa- guide the tactical moves in the long mous art works-anything that you can fight with the telephone industry. He put in a digital storage device. We can says ANPA steadfastly opposes the give you a menu at home that you can RBOCs getting into the information busi- access that includes all television sta- ness in their own service areas: "It is tions, all radio stations." fairly simple-the fact that there is Making that happen will require only one telephone line in town. There construction of a local fiber network are no other alternatives, including with an optical switch to let electrical cable, capable of doing what a telephone WASHINGTON and optical signals interact, as well as can do to move information. It is the WEEK sufficient storage capacity to handle only medium in town, and our concern content. Most experts predict the hur- is that if the phone company owns or IN REVIEW: dles can be overcome. controls some information, it is going to have the incentive to favor the informa- Exploring tion in which it has an ownership inter- est to the detriment of information the issues Monster where it does not have control or finan- cial interest." that shape Monopolies? our times Abel insists the Bells must keep out of the information-ownership busi- In The Courts Each week, noted jour- ness "to prevent a monster being cre- nalists analyze the ated like the cable industry, which has Last summer Judge Greene allowed events that affect our ownership of the distribution facilities a seven-year ban to elapse on AT&T's lives on "Washington and ownership of the content for ability to enter into electronic publish- multichannel capability." ing. His reasoning: There was sufficient Week in Review," public With a virtual monopoly in most competition in the long-distance area- television's longest- areas, cables have enormous powers- a move ANPA supported. Now, with the running public affairs including the ability to determine what Appeals Court ruling, Greene has to signals are carried and what signals are reconsider letting the Bell companies program. not carried. Disputes such as these can get into the information business. Now in its 23rd year, make for strange bedfellows. Broadcast- He has already allowed the RBOCs "Washington Week in ers, who resent the advantages of the to initiate videotex and gateways (in- Review" provides a prob- cable industry, want to see it re- formation-service clearinghouse lines) to regulated-made to carry its broadcast- be used by other information providers ing in-depth look at what ing signals and ordered to pay for over- to do billing, handle voice mail, mes- is happening in the air broadcast programs it now provides sage storage and forwarding. But all nation and the world. to its subscribers. To that end, they are "content-neutral"-the telcos cannot have been discussing with the phone change or enhance the information. Ford Motor Company, industry what role a fiber network Newspapers feel the RBOCs in its 11th consecutive would offer as an alternative to cable. should be kept out of the field of infor- year, is proudly joined These discussions give NAB an interest- mation ownership. They see their posi- ing bargaining chip and a pressure tion vis-a-vis the RBOCs as somewhat by Ford Aerospace in point in the cable controversy. unique. Certainly entry of the Bell com- underwriting this Still, the NAB adamantly objects panies into the information field would informative program. to any content origination by the Bell represent competition that would likely "Washington Week in companies, and any joint ventures or erode newspaper readership and adver- ownership of information originators. tising revenue. But the ANPA's Ma- Review" is produced by NAB also vehemently opposes moves by guire also feels newspapers have a spe- WETA in Washington, the telcos to purchase cable interests cial function-that of unifying readers D.C. Consult your local anywhere, calling them backdoor at- in an information market already frag- listings for day and time tempts to get into the information busi- mented by special interests. He sees the ness. newspaper as an anchor-with the in your community. The NAB's Abel reflects concerns, phone being able to deliver complemen- shared by publishers and cablecasters, tary services. that the telcos would engage in preda- Newspapers already use phone tory pricing. NAB fears the telcos would lines for certain distributive services- Ford use telephone revenues to subsidize new audiotex, videotex and fax-to provide information services and displace tradi- on-demand news and information, pro- tional media operations. At present. mote full reports in the next day's paper May 1990 23 and generate new revenues through companies own the lines and run them. lumber yard, for example, but provide voice and online computer services. "They have a bottleneck monopoly," he that day's plywood prices-all with a ANPA's Telecommunications De- said, "and now they want to get into the single phone call. Someday, he predicts, partment reports that more than 20 publishing business on their own. The there will be video supplements to the newspapers run interactive audiotex, RBOCs already control the medium, voice and paper products. mostly ad-supported, with readers using and now they want to control the mes- Just as video-cassette recorder touch-tone phones for news and infor- sage. That is not a level playing field. It sales took off when movie rentals gener- mation. Some papers have pay-per-call is not even just a home-field advantage. ated buyer interest, the videotex field ventures to access classified ads. News- It is like asking their competitors to needs to be jump-started, Gunter says. papers are on every RBOC gateway, play ball in a swamp." He believes electronic yellow pages and at least five papers now use fax Johnson further claimed that many could be the "anchor tenant in the delivery of news and informa- electronic mall" to attract a tion-called faxpapers. mass of average household- The publishers do not ers to dial-up computer- oppose the RBOCs going based services. He points to into information services out- the thriving government- side their service areas, supported videotex system where they would not have Newspapers take the in France, which has 11,500 a monopoly advantage or ac- electronic publishing information providers and cess to crucial marketing nearly a million users. The data on phone use. revenue potential French have found the elec- Several congressional tronic phone directory, committees are considering seriously. The field which garners 20 percent of legislation that would let all inquiries, the largest sin- the RBOCs into the elec- tronic information business. has an annual growth gle draw. There are already Bell companies do provide rate of 17.9 percent nearly 5 million miles of gateway lines, but the key is fiber in long-distance and open access. David E. Easterly, presi- and employs 1.2 switching-station connectors in the United States, and dent of Cox Newspapers, told the House Subcommit- million people. Gunter says a local phone- fiber network is inevitable. tee on Telecommunications Predictions vary as to when and Finance that Bell compa- the cross-over point will nies publishing on their own occur when fiber becomes lines could hurt competitors more economical to install by "being slow in handling than copper wire. Some fore- service problems; drag their cast it as early as 1992- feet in sharing market data, 1995; conservative esti- and in subtle ways, deploy mates put it 10 years away. their own advanced technol- ogy to favor their own serv- ices." He said that happened in Atlanta and West Palm Cable Beach where a Cox newspa- per could not get a special- access number to start a Company voice mailbox service-only Fears to find BellSouth later start- ing its own. The National Cable Televi- Newspapers take the sion Association (NCTA), fac- electronic publishing reve- ing major competition from nue potential seriously. East- a phone-fiber network, says erly testified the field has RBOCs are trying to slip an annual growth rate of into the television business 17.9 percent and employs 1.2 million of the RBOCs "have resisted fully devel- because they need the revenues it would people in the information-services indus- oping the gateways in the hopes of generate to justify a fiber network. try. He counted 1.6 million videotex dismantling Judge Greene's restriction NCTA claims the conversion would cost service customers and an expected 45 on them and entering the information anywhere from $450 billion to $900 percent growth rate. Electronic data- market with an inherent advantage." billion. base services generated $6.2 billion in BellSouth's Gunter says the indi- Gunter says the fiber network esti- 1988, had 1.5 million customers and vidual RBOCs differ as to how much mates are "wild numbers" incorrectly forecast a $15 billion annual business they want to get into information con- projected by extrapolating prototype lab by 1992. tent, but BellSouth has a keen interest costs. He says normal replacement of Although electronic information in it. It wants to protect its lucrative copper-wire systems and installation in services are flourishing, Newsday Pub- directory business, and as it moves new construction of homes and offices lisher Robert M. Johnson testified be- toward electronic delivery, offer audio- by BellSouth will cover a significant fore Congress that the Bell operating tex supplements-not only locate the part of its fiber installation. 24 WASHINGTON JOURNALISM REVIEW Paul Rogoski, public relations di- miles. "Fiber can do it more effectively. rector for the United States Telephone It is not affected by weather. It has Association (USTA), the trade associa- great security and high quality. Fiber is tion for most of the nation's local carri- definitely a superior medium, and ers, says a local fiber network will cost switched broadband facilities are the DAVIS, about $220 billion and notes the phone ultimate in what can be done on a companies spend $21 billion a year now terrestrial basis," he says. GRAHAM & to upgrade lines so that the cost would In the meantime, small, local be covered over a 10-year period. phone companies, not affected by the STUBBS But arguments over installation ban on content control which limits the costs mask the real concerns of the larger RBOCs, are experimenting with cable companies. John Wolfe, spokes- full fiber-to-the-home services. And Alice Neff Lucan, Esq. man for NCTA, says the cable compa- Bellcore, the research arm of the Bell is providing newsroom nies have faced decades of "anticom- companies, is testing fiber in 12 cities to petitive conduct" from the telcos, who deliver television signals from the net- legal advice in unsuccessfully fought to keep cable off works to local television affiliates. the areas of: telephone poles. "Since divestiture, our Everyone is waiting to see what Forced Disclosure of concern is with the incredible monopoly AT&T will do with its newfound free- Information and power granted to the local ex- dom to get into the electronic informa- change carriers," he says. "The phone tion business. But like a giant ocean- Access to Government companies talk about a one-wire world liner, it takes time to shift direction. Records where there is one wire, their wire, AT&T is fibered, but it must wait for going into every home and they also the local carriers-the bottlenecks-to Prepublication Counseling control the content going over that fiber up and open the full range of Access to Court Records wire-and in terms of the diversity-of- delivery possibilities. Copyright Protection voices argument, that is deadly. While AT&T says officially it has USTA's Rogoski counters that it is nothing to report, insiders say the cor- in the telco's interest to encourage max- poration is talking with Nintendo. The 1200 19th Street, N.W. imum use to generate revenues-not video-game powerhouse may be the open- Suite 500 stifle it. He said the competing in- ing wedge into a general home-con- dustries, consumer groups, the FCC and sumer market for electronic services. Washington, D.C. 20036 state regulatory agencies will provide Sources at Bell Laboratories say they (202) 822-1033 adequate oversight to prevent abuses. are conducting various electronic pub- Meanwhile, the NCTA's Wolfe says lishing experiments, including one with the cable industry is active in Congress the Japanese. "trying to blow away the smokescreen In reality, AT&T was so focused on the phone companies have laid out. reorganization after divestiture that [The telcos] are trying to create the some say it actually used the ban Give Yourself impression that unless they are able to against getting into information serv- get into TV content, they can't possibly ices as a breather until it got its new The WJR bring America the promise of fiber." house in order. After a shaky start with Wolfe says that if the telcos "are computers, it has hit its mark in net- Advantage successful in wiring the entire country working services. Now its various busi- for fiber, you wouldn't need broadcast ness and consumer entities are looking television anymore." When pressed, he at a range of enhanced information It's easy to reference past arti- also concedes the same would apply to services to sell via phone links. cles when you have a complete cable television. There is no doubt that What should not be forgotten is set of WJR issues from months fiber-delivered television would have a that in the early 1980s AT&T partici- and years gone by. profound impact on viewers. NAB's Abel pated in a variety of joint ventures with says the end of the over-air broadcast- newspapers and broadcasters who were Just send $2.95 plus $1.50 for ing would be bad for America because it trying videotex experiments. Its Ven- would end free television access. He ture One activities with CBS and IBM postage and handling to Back notes that even today, with 58 percent actually formed the prototype for Prod- Issues, WJR, 2233 Wisconsin of the households subscribing to cable, igy, a growing national videotex service. Avenue, N.W., Suite 442, 62 percent of all TV sets are not actu- Owned by IBM and Sears, Prodigy grew Washington, D.C. 20007. ally hooked into cable, which means out of Venture One research. only 38 percent get a wired signal. Wire Now AT&T has the green light Do it today and give yourself delivery might have similar limitations. from the courts and Judge Greene to the advantage of a complete If fiber does come, Abel says broad- harvest its own electronic publishing collection of WJR issues. casters could use its higher band capac- crops. With the recent reversal of ity for high-definition television, while Greene's ruling, broadcasters and pub- still offering conventional TV for over- lishers worry that the telcos may not be Washington air signals. Fiber could also help ease far behind. Review interconnection service problems for tel- evision networks that feed local affili- Bulk rates (10 or more copies) ates. He says it is silly to send a signal Professor Jerome Aumente is director of available upon request. 22,300 miles into space and bounce it the Journalism Resources Institute at back when it is only going 35 land Rutgers University in New Jersey. May 1990 25 Factory of the future A survey The Economist FACTORY OF THE FUTURE The challenge into an idea best expressed as "economy of variety". The chart on the next page shows where The factory is being reinvented from scratch. Traditional this technological push is leading-into a production lines are being ripped apart to make room for magic kingdom where elements of the mass-production of Henry Ford and the flexible "make-anything" machinery. Nicholas Valéry com- craftsmanship of Peter Fabergé co-exist. ments on the coming battle for competitiveness between More than anything attempted so far, more than any amount of retooling, more than all manufacturers East and West the brave efforts to solve manufacturing problems by hurling raw technology at Imagine, if you will. an engineer sitting at lines with men crawling all over them-a them-this finally is what the ephemeral computer terminal punching in data for the feature of manufacturing everywhere since factory of the future is really all about. design of a new product and sketching the early days of the carmaking dynasties— High-tech manufacturing is America's freely with a lightpen on the screen before are being ripped apart and replaced with answer to all the onslaughts on its markets him. Happy with the design. he presses a clusters of all-purpose machines huddled in made this past decade by aggressive com- button and the details are passed electroni- cells run by computers and served by petitors from East Asia. Midwife at the cally to another computer running software nimble-fingered robots. The whole shape of birth of this brand new form of automation that checks to see whether the design's the industrial landscape is changing in the has been the Pentagon, concerned that yet stresses and strains are within prescribed process. more of its contractors might be bruised by limits. The information then zips along to a The name of the game in manufacturing near-bankruptcy as Lockheed and Chrysler third computer which generates instruc- has become, not simply quality or low cost, were, and that tanks tomorrow may have to tions that command the tools in the work- but "flexibility"-the quest to give the be bought from Toyota instead. shop to machine. assemble and store the customer his or her own personalised de- The catch-all title for the set of technol- engineer's product ready for distribution- sign, but with the cheapness and availabil- ogies involved is CIM (computer-integrated all done automatically, without hassle, de- ity of mass-produced items. Savile Row at manufacturing). Popularisers portray CIM lay or hefty manhandling, and all before the High Street prices. In short, nothing less as a plant that pools all its data-whether morning's coffee break. One more satisfied than a whole new style of manufacturing is from manufacturing, marketing, planning, customer. in the process of being defined. As firms personnel and finance departments-so Welcome to the "factory of the future". seek to add extra value by customising their that the factory's machine tools may be For the first time in three-quarters of a products. while managing somehow still to reprogrammed instantly, and as often as century, the factory is being reinvented make them at affordable prices, the concept necessary, in order to make whatever cus- from scratch. Long, narrow production of "economy of scale" is being transformed tomers demand or the business forecasts THE ECONOMIST MAY 30 1987 4 SURVEY FACTORY OF THE FUTURE suggest. Want a new left-handed double- trappings of an industrial crusade, CIM (or home electronics, appliances, clothing, and threaded widget in pink plastic? Whiz- something much like it) is the big stick so on) there are nowadays at least half a bang, you've got one. This is how the America is going to be wielding in the dozen leading brand names, each with a big factory of the future is supposed to coming battle for global competitiveness. investment in shiny new production equip- function. At stake, says the Department of Com- ment that requires a market share of any- Actually, a few heroic attempts come merce in Washington, is nothing less than thing from 25% to 40% to get its money pretty close. All told, there are now 30 or so the future of the country's manufacturing back. With that kind of overcapacity, the factories working in the United States that base, worth $300 billion a year and employ- manufacturers need markets twice as large exploit CIM extensively; many of them (like ing 20m Americans. Determined not to be as they have just to break even. Such a level LTV's Vought plant that produces the B-1B left too far behind are the Europeans, with of demand is not around-neither at home bomber) are veiled heavily in secrecy. In 27m people employed in a manufacturing nor in the now soft-currency markets Europe, perhaps half that number are in sector that contributes $240 billion to the abroad. So ritual seppuku in boardrooms operation. And in Japan, almost none. Community's economy. And then there are across Japan as famous firms go bust or None? Few Japanese manufacturers have the Japanese, possessors of the most pro- withdraw from the business? as yet anything like enough software savvy ductive manufacturing industry of all, Don't you believe it. In image-conscious to crunch the numbers for a CIM plant. And where 15m workers generate $350 billion a Japan, to admit defeat would mean un- that may be a blessing in disguise. For, as year. With a wholly different perspective on speakable loss of corporate face. Besides, many an American firm has found, the manufacturing, the Japanese have their many of Japan's leading manufacturers factory of the future can be as disaster- own ideas about how to build a factory of belong to big diversified groups, so most prone as anything conjured up by Charlie the future. Who, then, is the most likely to can (just about) afford to stay in the game Chaplin or Fritz Lang. Even so, CIM has survive in these difficult, promising, chal- for the time being and meanwhile raise the become a kind of holy grail. With all the lenging, modern times? stakes. This means launching the next generation of products long before the factories for making the present ones have When markets go into moved out of the red. At the same time, each competitor is being forced to put up overdrive even more money for the next cycle of investment, in an urgent attempt to capture the market share needed the next time Product cycles are shortening dramatically. Car models, once in production round. for 12 years or more, are now being replaced every six years. Electronic Product-life cycles are therefore being gadgets no longer remain in production for three years, but three months. shortened, in some cases to months instead Factories are having to become more responsive, more flexible and capable of years. Retailers reckon that the average of making anything life of an electronic gizmo on the streets of Tokyo today is indeed no more than three The personal tape-players made for last The "me now" generation has arrived with months. winter's market were bright pastel shades— a vengeance in Japan. easier to spot when dropped on the snowy But it is not all demand pull. Many What would slopes. This spring, customers want them manufacturers searching for a way out of waterproofed as well-for use by the pool the recession marched their troops blindly Henry think? or on the beach when the warm weather into the same market niches. Big Japanese The need for greater responsiveness to comes. Back then to the drawing-board so manufacturers have been arguably among consumer tastes means becoming more that yet another new design can be on the the blindest-and certainly the quickest to flexible in terms of what you,can make and shelves in three months' time. cannabalise their own businesses. how. That, in turn, means achieving a In the early 1980s, the product life of So much so that in Japan's leading better balance between the cost of building most manufactured goods was still averag- manufacturing industries (semiconductors, new plants on the one hand and the unit ing around six years. Big-ticket items cost of the goods produced by them like cars stayed in production (with Best of both worlds on the other. minor face lifts) far longer-even a This is age-old dilemma. It has dozen years or more. Domestic ap- 1,000 bothered every factory planner since pliances such as refrigerators and Adam Smith. A pragmatist ever, washing machines lasted typically "Magic kingdom Henry Ford deemed flexibility im- for five years. Four years separated 100 successive generations of microchips. Even in consumer electronics, pro- Transfer line Productivity possible (correct at the time) and plumped instead for the most inflexi- ble manufacturing process ever de- duct life-cycles rarely dipped below vised-which came to be known as three years. Volume, '000 units a year (log scale) 10 the transfer line. The production That has all changed-for which Dedicated automation notions forged in Detroit over the blame consumers as well as manufac- Flexibility past three-quarters of a century have turers. Since the last recession, many 1.0 been adopted around the world, and of the young with jobs now have not just in motor manufacturing. better-paying jobs; and the wealth Flexible manufacturing system Today, the sound is the same every- has spread to new markets-in East 0.1 where as production lines rumble Asia particularly. With it has gone Manufacturing cell along to the clank and roar of dedi- the voracious consumption habits of cated tools cranking out a single young westerners. Rich, cocky and NN C machine tools) 0-01 model in vast numbers. acquisitive, teenagers in Tokyo are 10 100 1,000 demanding instant gratification, too. Vanety, number of products (log scale) Manufacturers nowadays refer to this as "hard automation", meaning THE ECONOMIST MAY 30 1987 FACTORY OF THE FUTURE SURVEY 7 it cannot be reprogrammed but must be That day is still a long way off. Outside a ume/high-variety end of the manufacturing ripped out and scrapped whenever a new few craft industries, no one (not even spectrum. At the same time, they are trying model is to be made. The motor industry is Toyota) has yet managed to "build to to turn FMS into a competitor to the transfer still the biggest fritterer on such dedicated order"; everyone else "builds for stock". A line used in high-volume/low-variety fac- automation. Carmakers get little change few charmed suppliers (mainly in the food tories around the world. out of S300m when rejigging a plant to business) manufacture for the next day or Their ultimate ambition, of course, is to produce a new model. Whatever they may two's demand. Though their orders may be develop flexible manufacturing processes say, they are still hostage to the twin firm, they are nevertheless forecasts based that offer the best of both worlds-the tyrannies of conventional manufacturing: on statistical guesswork. The impact of customisation possible with CNC machines. economies of scale and standardised "build to order" on carmakers-let alone but with the unit costs that today can be products. on firms producing more personalised achieved only on dedicated transfer lines. Not so firms nearer the other end of the items like clothing, consumer gadgets or The first major experiment, costing an manufacturing spectrum-in the batch- even publications-would shake up such estimated $130m over the next five years, production business. Every week, a com- businesses dramatically. has been started on ways of manufacturing pany making, say, roller bearings may need That, however, would be nothing com- in this magic kingdom. Predictably it is to produce hundreds turned to half a dozen pared with the impact of an innovation that being carried out by MITI, the industry- leading machine tool makers are trying to sponsoring ministry in Japan. It is the accomplish. They are looking for way of ultimate expression of a concept of factory pushing flexible machining systems (FMS) automation that began with the first crude more into the domain of the simple but even attempt 25 years ago to get a machine to do more adaptable CNC tools at the low-vol- a job the way a man does. March of the iron men The new tools moving on to the factory floor are nimbler, more dextrous, even talkative-and a good deal cleverer all round Iron men have been on the march for more like the subtlety of a human. But their than a quarter of a century now. Since the sensors at least let them pick up misplaced first industrial robot joined the production parts or make adjustments for inaccuracies line at General Motors in 1961, American in the objects they handle. For the first manufacturers have recruited 20,000 steel- time, they can start doing rudimentary collar workers, replacing many times that inspection jobs. number of blue-collar equivalents. In Wes- Another first for the new breed of clever tern Europe, the robot population has pro- robots is an ability to tackle manipulative pagated even more-to an estimated 28,000 tasks that are not supposed to arise on units today. But where western manufac- carefully laid-out production lines, but do turers seem to prefer their robots sprinkled so in the messy human world where com- lightly through their workforces (around ponents come higgledy-piggledy together different diameters, thousands of a more six per 10,000 industrial workers), Japanese before being assembled. Such jobs include popular size. and just a handful of special firms have embraced them (36 robots per peering into, say, a bin of assorted elec- ones for particular customers. Here the use 10,000 industrial workers). In modern Ja- tronic bits and picking out the correct of a flexible machining centre (FMC) or pan, more than 80,000 industrial robots are resistor or diode from the jumbled pile, tools with computerised numerical control flexing their muscles around the clock. then inserting its leads into tiny holes in a (CNC) are a far better choice than any Building robots has become a $1 billion printed-circuit board. dedicated transfer line (TL). business. Until recently, the biggest cus- All this technological wizardry has really There is a snag, of course. The unit costs tomers for them were the motor manufac- been conjured up in order to endow robots of parts produced in a flexible plant are turers, who have used robots mainly for with the priceless, most human-like capaci- substantially higher than those of a produc- spot-welding and spraying paint. Now the ty of all: the ability to communicate with tion line running flat out. Against that, the electrical and electronics industries, espe- other members of their tribe. Chattering investment is far less. More to the point, cially in Japan, are the biggest buyers. In among themselves, the robots and machin- flexible tooling allows additional models to the process, the way robots are being used is ery used in a flexible factory can now report be added to the company's product range at becoming more complex. Carmakers were the minutest of details about things like only marginal cost. happy to have them wielding tools (such as deterioration of their cutting edges or back- Flexibility also confers a curious bonus- spray guns) and working on parts clamped lash building up in their bearings. That one which, if ever exploited to the full, to an assembly line; electronics firms want allows the computerised supervisors to could have a remarkable impact on manu- robots to be able to pick up fiddly bits (like make automatic compensations for such facturing economics. This concerns the way microchips and circuit boards) and join errors, thereby keeping the products being a flexible factory's output can be more them together. Robots are therefore gra- manufactured within even tighter toler- easily tuned to meet demand on a daily, duating to the far trickier tasks involved in ances. weekly or seasonal basis. The implication is light assembly. As well as arms and fingers, eyes and that a highly flexible plant, operated in a To do so, they need to be a good deal ears, a tongue to talk with and a rudimenta- CIM-like manner. would be able to take smarter than their "senseless" predeces- ry brain, it would be handy if some customers' orders direct from a show- sors. The second-generation robots now members of the robot brigade were also room's terminals and use them to drive the joining production lines are being equipped endowed with feet-better still, a set of machine tools-the customer, so to speak, with such senses as touch and sight. They wheels. This is what the mobile cousin of as manufacturer. cannot, of course, see or feel with anything the smart robot has been given. The AGV THE ECONOMIST MAY 30 1987 8 SURVEY FACTORY OF THE FUTURE Even so, FMS units-costing anything from Making it with microchips 1990: $38.9bn* $5m to $20m to install-are the building World market for industrial automation 10% blocks out of which the factories of the future are constructed. And the number of 1985: $11-3bn 39% 4% them being installed around the world is Computerised Automatic testing 12% manufactures 30% 5% doubling every two years. NC machine tools Designer tools 12% 5% Having intelligent machines capable of Material making anything is one thing. Getting a transport 6% picture into their mind's eye of what to equipment 9% Programmable make-and a recipe for how to produce it- 2% Process controls 8% is quite another. To accomplish this, im- 1% controllers 21% Robots 5% provements have to be made in the process Manufacturing information by which components are designed. So start systems 2% first in the drawing office. CNC machine tools 1% 28% Walk into any design shop and if you see Source: International Data Corporation dozens of draftsmen at drawing-boards, the *Industrial forecasts company has yet to join the CAD/CAM (automated guided vehicle) is a little un- one product which is turned out in this way, generation. Computer-aided design/com- manned truck that follows a cable buried the higher the overall cost. puter-aided manufacturing started life beneath the gangway to ferry components In more sophisticated cells, the metal- more than a decade ago, mainly as an throughout a plant. The significant point is cutting is done on a machining centre-a ambitious first attempt to provide some of that, without AGVS trundling around the kind of universal CNC machine capable of the benefits of CIM. At the heart of a factory floor, the whole concept of "just-in- carrying out most workshop tasks (includ- CAD/CAM work-station is a powerful desk- time" delivery would never have got out of ing drilling, milling, boring, tapping and top computer that can manipulate complex the storeroom door. threading) without having to change its geometrical shapes rather than the simple grip on the workpiece. The trade-off with numbers and words handled by the more Islands of automation such a flexible machining cell is the loss of a common personal computers seen around Using fleets of little robot trucks to fetch little of CNC's instant adaptability in return offices today. The designer makes sketches and carry parts from the warehouse in for a bit more efficiency in manufacturing. either on the terminal's screen with a small batches, even in single units at a time, The full- power of this approach comes, "lightpen" or traces out shapes by steering puts an end to the pallets and binloads of however, only when AGVS and smart robots a marker around the screen using a tiny half-finished widgets littering the factory are allowed to join in-linking cells organi- "mouse". The wiggly lines produced man- floor. Thus, with machine tools fed just-in- cally into a collection of machine tools ually are straightened automatically by the time, components are not allowed to stack under the supervision of a computer. computer. up anywhere around the plant, wasting This is big boys' stuff: it is what produc- Inside the work-station's memory are time and clocking up interest charges while tion engineers mean when they refer to FMS details of dozens of standard shapes waiting nothing is happening to them. With just-in- (flexible manufacturing systems). As FMS to be whistled up at the press of a button. time delivery inside the plant itself (tradi- equipment clusters into cells around the Rectangles are drawn simply by specifying tionally it has been used to schedule deliver- factory, "islands of automation" arise like three corners, circles by their centres and ies from outside suppliers), big savings can volcanic eruptions from the shopfloor. This radii; the computer fills in the rest. And then be made to what manufacturers call is still a far cry from full-blooded CIM; laborious chores like altering sizes, perspec- work-in-progress-half-finished compon- before it can qualify as such, the "islands" tives or cross-sectional views are all done in ents winding their way through the various have to be linked together into a computer- a trice by the software. manufacturing stages. For the company, ised archipelago of machining centres, all Graphics equipment like this is not economies here have a direct effect on the communicating with one another and with cheap. Work-stations from firms such as bottom line; for customers, they mean computers in other departments of the firm. Pixar, Silicon Graphics, Dana Computer much faster deliveries. Nor is this all. Just-in-time allows engi- neers to start clustering their flexible ma- chine tools into compact "cells" where all the tools needed to make a particular product lie within easy reach. Once a component arrives at a manufacturing cell, 157 all the machining operations happen to it 0 on the spot-so no time is wasted moving it to the next machine tool, adding to its work-in-progress bill. At its simplest, a cell may contain just a single CNC (computerised numerical con- trol) machine tool. This offers the greatest flexibility of all, allowing a manufacturer to make as many differen: types of compon- ents as he has programs for driving his CNC machine. Inevitably. though, there is a catch: CNC machines are not the cheapest way of making things: and the more of any THE ECONOMIST MAY 30 1987 10 SURVEY FACTORY OF THE FUTURE Favourites in the factory stakes Gross fixed investment, 1984 C $on 200 400 600 800 1,000 1.200 1,400 1.600 Total OECD United States Number of flexible manufacturing systems in use by 1990 Japan Japan 220 United States Machines & Other West Germany 150 equipment West Germany 70 France France of which: 45 Britain metal processing machines Britain 35 Italy Italy 30 Source COMAU-Studi and Stellar, which draw in 3-D and living ually usher in the factory of the future. MAP, so too have the big users of machine colour. cost anything from $50,000 to The task itself is not difficult; indeed, tools in other industries. All told, more $125.000 apiece. Apollo, Sun Microsys- many communications networks have been than 1,000 manufacturers have rallied to tems. Hewlett-Packard and Digital Equip- installed in factories around the world. the MAP crusade. ment sell simpler versions that produce Their one snag is that, so far, they have General Motors has a lot riding on MAP. engineering drawings on monochrome been proprietary systems that let just indivi- Over the past eight years, it has spent $40 screens in 2-D for around $20,000. Even a dual brands of equipment talk among them- billion on new manufacturing equipment modest design office might need a couple of selves. Manufacturers want to be able to and factories in an effort to turn itself into dozen work-stations, setting the firm back hook all their machines together, irrespec- the cheapest carmaker in America. But the $500.000 or more. tive of who supplied them, into a single company has gobbled up so much new Fortunately, graphics technology is gossiping network. And they want to be technology in a hurry that it has left itself changing fast. In March, Apple Computer able to wire up their factories just like suffering from indigestion. Its factories are announced a beefed-up version of its little telephone companies wire up office stuffed with some 200,000 programmable Macintosh home computer which. for blocks-with standardised cables, sockets tools waiting to be hooked up to a commu- $7.000. will now perform many of the and switchboards, installed if necessary by nications network. In desperation, GM CAD/CAM design jobs currently done on bought Electronic Data Systems (EDS), pay- work-stations costing three times as much. ing $2.6 billion for the Texas firm and later So can one of IBM'S latest personal comput- stumping up a further $740m to buy out ers. Not surprisingly, Sun has recently EDS's critical founder, Mr Ross Perot. and slashed the price of the most popular work- his associates. station. Any number of powerful little General Motors knows that time is run- engineering work-stations will soon be ning out; that without MAP many of the available at affordable prices. benefits of factory automation will be If all CAD/CAM had ever done was to 6 squandered. All its clever high-tech tools telescope design tasks that took weeks or will remain deaf and dumb-capable of months with pencil and T-square down to doing an honest day's work, but unable to 8 just several days in front of a computer use their time intelligently. A year ago, GM terminal. it would have earned its keep. But started wiring up its first factory, a truck- CAD/CAM does much more. The software assembly plant in Pontiac, Michigan, con- used can turn the geometrical data about taining 21 types of machines from 13 the widget's shape and function into com- different suppliers. Since then, it has con- puterised instructions for driving the ma- a host of different suppliers, but all con- nected up machines in several more fac- chine tools that will make it. So designs forming to one international convention. tories to its computers, and has set a whipped up by the firm's engineers to meet, Noble aims, but tricky. deadline of 1990 for having all its new say. a customer's order or a modification to Tired of waiting for the International flexible manufacturing plants communicat- an existing product can be down in the Standards Organisation to come up with a ing via MAP to the corporate-planning and workshop being made within days instead common lingo, the world's biggest user of marketing departments. of the weeks or months it took when computerised machine tools, General Mo- To help it achieve this, GM has forged a everything had to be drawn,by hand. tors of Detroit, has imposed its own "manu- strategic alliance with Boeing. While keep- facturing automation protocol" (known ing tabs on the 30,000 nuts, bolts, bits and Common lingo simply as MAP) on the rest of the industry. pieces that go into a modern motor car is One thing is missing: a means for communi- All MAP is is a set of rules that govern how, difficult enough, the problems involved in cating instructions to the machines on the in an ideal world, machines of any make tracking the 3.5m individual parts used in factory floor from, say, the design office should communicate with one another. building an airliner are horrendous. Like and scheduling department. Equally impor- Nevertheless. such rules, backed by GM's GM in the motor industry. Boeing has been tant. the "islands of automation" need to be clout in the marketplace. have brought a forced within the aircraft industry to take able to communicate with one another if margin of sanity to the business. Not only the initiative, too. the flexible machining centres are to be have firms making industrial communica- But unlike a carmaker that cranks out allowed to graduate into CIM and so event- tions and computers begun to embrace vehicles at a rate of one or more a minute. THE ECONOMIST MAY 30 1987 12 SURVEY FACTORY OF THE FUTURE building big civil jets involves almost as reason. Boeing calls its communications rough list of orders, materials and time slots much painstaking inspection as construc- standard TOP (technical and office on various machines. The manufacturer tion. with a production rate that rarely protocol). then spends most of his week on the exceeds half a dozen aircraft a month. Not Because of their different approaches, telephone tracking down supplies, while surprisingly, where GM's approach is to get MAP and TOP turn out to be complementary trying to keep his machines running and its "islands of automation" to talk to one rather than competitive. Engineers from new orders flowing in. It is the way that another. Boeing's is to build bridges the two firms have spent the past three "job shops"} have functioned everywhere between the "islands of information" that years pooling efforts to make the two for ages. But job shops live on more vigor- spring up wherever computers are used to protocols compatible. They are now five- ously in Japan than anywhere in America automate the flow of documents. For that sevenths of the way there. or Europe (save perhaps Italy). And inside every Matsushita or Toshiba, despite their Where the slow lane is quicker modern flexible factories, reigns a long and honoured tradition of jobbing. too. Unlike their counterparts in America or Japan is lagging behind in building factories of the future, but it is streets Europe, most firms in Japan are not bound ahead in using the flexible machine tools that will one day go into them by fixed ideas about the rules of mass production. Without the strong "Ford- Japan may have few. if any, factories of the ism" traditions of America and (by imita- future. but it is a bigger user of flexible tion) Europe, Japanese production manag- machine tools than any other manufactur- ers view the challenge of flexible ing nation. Since the early 1980s. Japan has manufacturing more as a matter of simply been spending twice as much as America or automating a job shop-rather than trying Europe on factory automation. More than vainly to make a rigid transfer line some- half the equipment it has bought have been how become flexible. And they have computerised numerically controlled (CNC) learned to appreciate the value of making machine tools-one of the essential ingredi- frequent incremental improvements to their ents for flexible manufacturing. The result processes rather than the occasional giant today is that 40% of the world's nifty leaps favoured by American firms. "make-anything" machines are busy bea- The differences are enormous. For a vering away in Japan. More to the point, start, a Japanese firm converting to FMS two out of three of them are in small- to tooling will spend roughly a third more medium-sized firms. money doing so than is common among That is not all. Japanese manufacturers competitors elsewhere. The extra cash goes are getting more out of their computerised on equipment to make the changing of dies tools than firms in the West. Mr Ramchan- and cutting edges quicker, the handling of dran Jaikumar, a researcher at Harvard materials easier, warehouse operations Business School, reports* that two out of slicker, and additional robots visibly every- five workers in Japanese factories using where to ensure that, if necessary, the plant computerised tools are engineering gradu- can be run unattended. The extra cost is ates who have been trained to use such more than paid for by these benefits alone. equipment at university. Similar firms in All the other advantages of unmanned America have one college-trained engineer manufacturing-including even higher for every dozen workers. Compared with quality and still lower inventories-are American plants, Mr Jaikumar says, chines had come grinding to a halt. More thrown in free. Japanese factories have an average of 2.5 times important still, the machines themselves as many CNC machines, five times as many had been built stronger than comparable engineers and four times as many people Toyota-ism means units elsewhere. trained to use the machines. How is it that Japanese firms have em- war on waste Moreover, their utilisation rate (the percen- braced the FMS part of flexible manufactur- "Ford-ism" had its day-though to a lesser tage of time the machines are actually ing more readily-and more pragmatical- extent-in Japan, too. But it is "Toyota- cutting metal) is 84%, compared with 52% ly-than rivals in the West, and yet have ism" that is propelling Japanese firms into in the United States. The difference, be- largely failed where American companies the new era of flexible manufacturing. The lieves Mr Jaikumar, can be summed up in a have succeeded in mastering the intricacies reasons go far deeper than the attractions of single word: reliability. of CIM? Certainly, the shortage of software the fashionable kanban method for order- Reliability is crucial if you want to run a skills in Japan has had some effect, though ing supplies when-and only when-they workshop with no men around and the this is not the problem today that it was a are needed. Important, yes, but Japanese lights turned out. And most Japanese man- decade ago. The answer may be as much managers have been able to see at first hand ufacturers want to do precisely that. In one historical as cultural. just what a modest role kanban has played recent survey, no fewer than 18 out of a Forget for a moment the well-oiled hum in Toyota's overall success. sample of 60 FMS installations in Japan were of production lines at big companies like Essentially. kanban (which translates lit- found to be running unattended throughout Matsushita. Toshiba. Toyota or Nissan. erally as "shop sign") is the same as the the night. To do this. their designers had Much of manufacturing in Japan takes American "chit" system for arranging just- anticipated the more obvious glitches, solv- place amid the clatter of uncovered ma- in-time deliveries of components. Both are ing production problems long before ma- chinery in back-street workshops, where ideally suited for repetitive mass produc- the ways of organising production have not tion jobs, where cars, television sets or "Postindustrial manufacturing" by Ramchan- changed since the days of the Shogun. washing machines are made in large vo- dran Jaikumar. Harvard Business Review, Nov- Locals refer to it as the seiban system. lumes but with little variety. However, ember-December 1986. What passes for scheduling here is just a when it comes to the flexible factory, THE ECONOMIST MAY 30 1987 FACTORY OF THE FUTURE SURVEY 13 neither is actually as useful as the American Here, again. Toyota's approach has been technique known as MRP (manufacturing characteristically creative. Its engineers re- resources planning). The only problem with designed the dies so all of them now have MRP today is that it has become embedded standard fittings and the same height- in cumbersome computer programs. hence no calibration is needed when they For all their problems, the attraction of are being installed in a press. They then just-in-time methods for ordering parts is redesigned the presses, so that today the old that they dispense with a good deal of the dies are slid out while the new ones are slid paperwork. No magic is needed, just a card in. Finally, they invented various quick- or chit which travels with a container of release fasteners to save operators from thingummies. When the last gets used up, having to tighten dozens of nuts and bolts. the card is returned to the thingummy Mr Hartley reports cases of dies being supplier where it simply becomes a docu- changed on 1,000-ton presses at Toyota in ment authorising the release of yet another ten minutes, compared with at least four to batch of thingummies, which are de- six hours elsewhere. On one particular spatched to the customer along with the forge for making bolts, Toyota cut the time same (or identical) card. taken to change the dies from eight hours to Two things happen as a result. First, Rule two emerged from studies of the less than one minute. manufacturers quickly learn that the fewer time material spent gathering dust-appar- Imagine the implications of such a pro- the number of cards in circulation, the less ently 60% or more of its total duration in duction process. The amount of stock car- likely are thingummies to pile up at ma- the workshop. Make savings here, said ried internally gets slashed from (typically) chining stations, gumming up the works Toyota, of hours or days (say, by using 30,000 sets of pressings, forgings or die- and clocking up inventory charges. Second, kanban internally to abolish storerooms) castings to 1,000 of each at most. Practical- the battle to reduce the number of cards instead of trying to save seconds by speed- ly all the parts that go to make the finished encourages shopfloor managers to be espe- ing up individual production processes. product (the model of car in Toyota's case) cially vigilant, hunting down and removing Rule three concerned ways of getting a are themselves now manufactured on the production bottlenecks in their depart- greater variety of parts, quicker, from exist- same day that the product itself is assem- ments. All of which translates into less time ing machinery-in short, by reducing the bled and moved out of the factory. and money spent making thingummies. batch size. The biggest problem with most For Toyota, that means no more financ- But one of the bigger mistakes outsiders machine tools is setting them up (getting ing of large batches of finished vehicles of make is to believe that mastering the mys- their shaping surfaces or cutting-edges different shapes, sizes and colours to meet teries of kanban is all there is to Toyota's mounted and adjusted) ready to start work- its dealers' requests. Instead, it holds a wizardry on the shopfloor. Nothing could ing on a particular batch of jobs. Because small assortment but with a variety wide be further from the truth. Mr John Hartley, changing dies (the "male" and "female" enough to meet all but the finickiest of an industrial commentator based in Tokyo, shapes used to press sheets of metal into tastes-and, for the rare exceptions, the likens it to the tip of an iceberg*: contoured parts) can take up to a day to factory can turn out a car of the buyer's Kanban represents only about 10% of the complete, press shops have traditionally own choosing and deliver it to him within whole [Toyota] system, and companies that been run to provide a month's worth of five days rather than five weeks. omit to do anything about the other 90% of components for the production lines. The With that kind of service, few customers their processes are doomed to fail. same goes for die-casting machines and have the time-let alone the inclination-to In developing their production system, forges. Obvious answer: lick the problem of change their minds and go elsewhere. The Toyota's engineers went on the warpath set-up time. Then dies can be changed way Toyota does it, flexible manufacturing against waste. Apart from scrap and over- hourly instead of monthly, batch sizes is a far cry from any CIM-based factory of production, everything else that did not add brought down to dozens instead of thou- the future-but, for all that, it is an awe- value to a product was considered waste- sands, and variety mixed in along the way. some competitive weapon. from unprocessed material waiting to be machined to components that had been made too soon. Above all, idle operators Back to earth with a bump were singled out as especially wasteful. With equipment depreciated over time and The "moon-shot" approach to flexible manufacturing gets results-but at a labour a fixed overhead, idle men were price few of even America's richest companies can afford to repeat clearly far more expensive to have around than idle machines. Toyota estimated that The biggest names in American manufac- decades earlier putting a man on the moon. the cost ratio of men to machines was three- turing have all been captivated by CIM- The biggest of the spenders has been to-one and rising. and all have been burned to some extent by General Motors (GM), starting with the So. rule one at Toyota: don't bother it. With a wave of the wand, computer- $500m Hamtramck factory it built on a 77- "balancing" the machines in a production integrated manufacturing promised a way acre bulldozed site on Detroit's east side. line (getting them all to complete their tasks of turning out an array of new products The plant contains the largest standing within the time taken by the slowest), but using the same manufacturing plant, at a army of robots to be seen anywhere-some focus instead on how workers spend their pace the salesmen were demanding, a qua- 260 articulated contraptions for welding, time. Nowadays, the machines in Toyota's lity that was high and yet affordable, and all painting and assembling motor cars, 50 factories are arranged so that operators can to the individualised whim of the custom- mobile robots for fetching parts from handle several at once, even if it means er-a way, in short, to roll back the all- stores, and everywhere computers reaching leaving one or two idle while the man conquering Japanese. During the heady in and checking the quality of the work- moves among them. years from 1981 to 1986, American firms manship. Hamtramck is a technological spent nearly $50 billion installing the tools tour de force, a "factory for the day-after- "Fighting the recession in manufacture", by of flexible manufacturing-almost as tomorrow". John Hartley. IFS/McGraw-Hill. 1986. much, in real terms, as NASA spent two Hamtramck's only problem is that it THE ECONOMIST MAY 30 1987 14 SURVEY FACTORY OF THE FUTURE ponents that are only 15 minutes old rather away at computer-integrated manufactur- than 90 days; are so reliable that they need ing without committing themselves to over- servicing roughly once every four years ly ambitious projects. As a rule, they have instead of annually; and cost $1,000 less tended first to computerise their machine than the Selectric models they replace. Dr tools, creating "islands of automation". David Ellerman, IBM'S automation expert Next, they have streamlined their schedul- on the Lexington project, says the plant is ing departments, slimming down the so flexible "it could build a couple of wadges of bumph they produce. Only then hundred IBM product lines-even video have they linked the two departments to- recorders, microwave ovens, cameras, at- gether, so the machines receive their in- taché cases." structions and materials precisely when, Of course, IBM has no intention of mus- and only when, they are needed. cling into home appliances or consumer Past master at this step-by-step approach gadgets. Nevertheless, it is having trouble is Hewlett-Packard (HP). Within its own barely matches the quality and productivity finding enough things to keep Lexington business of making test equipment, instru- of an aging GM plant at Fremont in Califor- busy. Critics say that IBM over-automated; ments and computers for the engineering nia, where the world's largest motor manu- that the plant is nowhere near as flexible as community, HP has a broad diversified mix facturer has a joint venture with Toyota claimed; and that the computer company of products, many being made in small stamping out copies of compact Japanese got nothing like enough manufacturing numbers-a natural case, if ever there was cars for the American market. Fremont bang for its buck. IBM admits that, if it had one, for CIM. Since 1983, HP has been does it all without fancy automation, just a to do it all over again, it would do it lot of painstaking Toyota-style manage- differently. ment. And it has-on several occasions. The Buick City at Flint in Michigan has also flexible factories that IBM has started sprin- been a bit of a disappointment for the gurus kling across America and Europe attempt of high-tech manufacturing at GM. The to be nothing like as clever as its Lexington $400m factory has all the ingredients for showcase. Moreover, to ensure that they success-including flexible tooling that always have plenty to do, the new automat- needs only a third the inventory of a ed plants in Texas, Florida, California, conventional assembly plant. Yet it has Scotland and Hampshire tend to make taken twice as long to get cars rolling off the whole families of products-such as print- line, and many of its touted benefits are ed-circuit boards, personal computers and beginning to look somewhat illusory. information-storage devices. All of which has brought GM up short. It America's largest dozen or so firms that consolidating its manufacturing into a is now having serious doubts about how have embarked on costly CIM-like adven- handful of highly flexible plants specialising much technology to use in its Saturn pro- tures have learned that the "moon shot" either in a group of related products (print- ject, a bold $3.5 billion attempt at Spring approach certainly gets results and pro- ed-circuit cards, for example) or a particu- Hill, Tennessee, to rewrite the rules of vides useful experience, but at a price that lar type of technology (surface-mounting of making motor cars. Meanwhile, the firm few, if any, of them can afford to repeat. components). has started laying off middle managers and For a few brief years, America's brave high- The interesting thing is that improved engineers, and has been cancelling con- tech form of manufacturing flared brilliant- competitiveness at HP has come not just tracts with equipment suppliers. It has even ly across the headlines. Lately, however, it through eliminating duplication and waste. axed $88m-worth of orders for new robots has fizzled back to earth-and the big guns In consolidating its business, the firm has from GMF Robotics, the 50-50 firm it estab- of manufacturing in the United States are a been forced to scrutinise its own manufac- lished in 1982 with Fanuc of Japan to good deal wiser for it. turing processes in the minutest of details. supply its factories with the latest carmak- "We found there were lot of informal ing automation. It helps being poor procedures which were not supposed to be Much the same tale is whispered at Other American firms, lacking the re- there," says Mr William Boller of HP's General Electric (GE), which spent $600m sources of a GM or IBM, have kept their feet manufacturing-systems group. "There's a on a pioneering CIM plant in St Louis for more firmly on the ground. Allen-Bradley, lot of 'fixing' done by people on the line making dishwashers. Its factory of the Caterpillar, John Deere and a couple of which never gets shown on any organisa- future raised productivity by nearly a third, dozen more have built successful CIM plants tional chart." It is those kinds of "unoffi- cut warranty calls by a half and boosted without the heartache or crippling expense. cial" processes that have to be replicated if GE's share of the dishwasher market in Despite its limited resources, Chrysler is CIM is to work effectively. America from 31% to 43%. But many GE believed to be the best of Detroit's big three Hewlett-Packard advises companies managers believe the price was far too high. at flexible manufacturing. No mention is wanting to go the CIM route first to learn On the drawing-board at GE are blueprints made of how much it has really spent on its how their factories actually function, not for a further six flexible appliance factories Sterling Heights factory, but it carried out how they are supposed to. The next job— costing a total of $1 billion. They are 900,000 man-hours of training before open- long before placing any orders for robots, unlikely to use anything like as much ing the CIM plant in 1984. The result today flexible tools or fancy computers-is to automation as GE's pride and joy in St is that Chrysler can produce two new simplify all the procedures down to their Louis. models a year instead of one every four bare essentials, concentrating on just those Even IBM has had its trying experience. years. processes that add value to the business. At its new S350m typewriter factory in A characteristic of these American man- The firm then needs to ask itself what is the Lexington, Kentucky, some 2,000 people ufacturers of more modest means is that minimum amount of information the value- can now turn out 1.4m units a year, where they are neither "visionaries" nor "ostrich- adders (whether men or machines) need to 6,000 used to make only half that number. es". People in the trade call them "evolu- accomplish their tasks. "The root of all The new typewriters are made from com- tionists". All of them have been nibbling evil," says Mr Boller, "is complexity." THE ECONOMIST MAY 30 1987 FACTORY OF THE FUTURE SURVEY 15 Honest self-analysis like this can save information that is absolutely essential. with some form or other of flexible manu- piles of cash. Often. it results in very little At a stroke, all those middle managers facturing cannot be more than 50. Japan, automation going into the workshop itself. (purchasers, specifiers, expediters, and so with half the population, is now installing Instead, the heavyweight procedures like on) are no longer needed. And the biggest that number of FMS units annually. MRP (manufacturing resources planning) 1- single source of overhead costs in most Like computer companies in America for specifying parts, purchasing materials western factories (rarely less than 40%) e and Japan, Britain's ICL is gearing up to sell and scheduling the work get ruthlessly shrinks dramatically. In America at least. manufacturers some of the software pack- pruned. The only tasks that are then auto- the lights are being turned out faster in the ages that will help make CIM a reality. It is mated are just those clerical jobs generating office than in the factory. looking at a market, not of today, but of five years down the road. It wants to see the Too little too late? various flexible manufacturing techniques settle down first, so it can develop programs that will appeal to at least 80% of all 1 Many European firms seem to look on factories of the future as intellectual industrial users. A failure of nerve? Maybe. curiosities best left for researchers to study with taxpayers' cash But no more so than the lack of imagination among the mainstream of Europe's manu- Europeans seem to enjoy the intellectual has turned a workshop making the crucial facturers. challenge of re-inventing the wheel. They disc components that prevent jet engines $ Despite having one of the most original are pursuing something similar to CIM but from falling apart into a vision of the research programmes on CIM anywhere, prefer to call it AMT (advanced manufactur- unmanned future. The $6m investment. Britain's biggest engineering group, Gen- ing technology). Where a decade ago the which paid for itself in 12 months, boosted eral Electric Company (GEC), reflects the Pentagon played midwife to CIM in the productivity by 40%, slashed work-in-pro- current mood of scepticism among manu- United States, Community officials in Brus- gress by two-thirds, and reduced the time facturers in Europe. By all means start sels are now hoping to play wet nurse to taken between receipt of an order and developing a strategy for computer-inte- flexible automation in Europe. They are delivery from six months to six weeks. grated manufacturing, GEC's head office spending millions trying to prevent indus- That said, there are only a dozen or so tells its managers; even recruit some of the try's response to this vital new technology installations in Britain that can be classed right kind of people. But GEC would prefer from being once again too little too late. as even flexible manufacturing systems its subsidiaries not to splash out on flexible Under its Esprit programme on informa- (FMS). None is equivalent to any of the manufacturing for the time being. In Eu- 1 tion technology, the EEC has spent $120m of "lights-out" type of CIM plants seen increas- rope, such thinking is not unusual. Little, public money since 1982 developing ideas ingly in the United States. Estimates vary, wonder that Japanese firms think their' for the factory of the future, and is now but the total number of factories in Europe European rivals have given up the fight. getting down to serious business with a proposal for CIM research totalling $1.3 billion over the next five years. On top of If it ain't broke, don't fix it this, the Community plans to pour more than $900m into communications research Many manufacturers making a living today are understandably leery about under its Race programme, and $140m has splashing out on high-tech factories for tomorrow. There are good reasons been allocated to its Brite programme on why they should hold back-and better ones why they can't afford to delay industrial technologies. Then there are the national efforts on computer-integrated The showcase factories of the future have marketplace. Such questions cause heated manufacturing run by individual European attracted their share of notoriety because of boardroom arguments. governments. Britain's, for instance, comes the cost and trouble involved in getting Companies also need to be ready to head under the government's $450m Alvey them up and running. In reality, however, off countless little turf wars. When imple- programme. firms need not spend more than $5m or so mented properly, CIM requires all depart- Doubtless, all this laboratory research is to gain many of the benefits of switching a ments to rely on, and contribute to, the contributing mightily to the store of useful factory over to CIM-based production. same database of information. Bulldozing knowledge about CIM. But. perversely, it Sheer inertia is probably the main reason its way across office and workshop boun- seems also to be distracting European man- why mainstream manufacturers, in Europe daries, CIM has an immediate impact on the ufacturers from getting on with it. Few especially, have not embraced the flexible way people do their jobs, even on the titles firms in Europe outside the defence indus- factory with quite the same gusto as their they give themselves. Nasty little booby try are making anything like the enthusias- Japanese and (increasingly) American traps here for the unwary manager. tic commitment to flexible manufacturing competitors. Firms also face the frustrations of trying that is now so evident throughout Japan Certainly, CIM is something not to be to get the various pieces of CIM equipment and increasingly so in regions of the United entered into lightly. To start with. nothing to communicate with one another. There States. short of a total overhaul of the company's are simply not enough communications There are, to be sure, flexible manufac- strategy has first to be undertaken, involv- engineers, not even at General Motors, turing plants in Europe which are as ad- ing many man-years of managerial effort. Ford, Boeing and IBM, with the experience vanced as anything to be found in America The rule, learned painfully over the past of installing MAP networks and getting or Japan. Olivetti's factory at Scarmagno in seven years, is "plan from the top down and them humming sweetly. Meanwhile, the northern Italy produces a varied range of implement from the bottom up". This computer software that makes MAP tick personal computers at a rate of one every 15 requires managers to ask themselves continues to evolve. Manufacturers are cur- seconds. The firm's Zincocelere plant, searching questions about what products rently working with version 2.1, but will equipped with the latest CIM-like tools, they expect to be making in five years' time, have to upgrade to version 3.0 in little over makes a variety of printed-circuit boards as which technologies will they be using, who a year's time. cheap as anywhere in Asia. will be their competitors, how fast and at It is hardly surprising, then, that smaller At Rolls-Royce's aero-engine plant at what price will their fancy new flexible firms who have taken a look at MAP gasp, Derby in Britain, flexible manufacturing plants be able to respond to signals from the not just at its cost (twice as much per THE ECONOMIST MAY 30 1987 16 SURVEY FACTORY OF THE FUTURE connection compared with local area net- shiba have been cramming the latest pieces in New York in September 1985. Japanese works used to hook computers together), of intelligent automation into their factories companies were declaring paper losses (well but at its complexity, too. There have been at home so they will be able to carry on before the impact of the rising yen had even requests (loudest in Britain) for a simpler, exporting profitably when the yen is as high begun to feed through to their balance stripped-down version capable of serving as at Y130 to the dollar-or higher. sheets) as they hurriedly wrote off existing most of the needs for the majority of users. Western manufacturers who think the plants and hustled forward plans for a new Yet others complain that MAP is not rising yen has given them a break are in for generation of "lights out" automation. powerful enough. Certainly, it is incapable a surprise. Within six months of the meet- Those flexible factories are now being of telling a smart robot (one with eyes, ears ing of the Group of Five at the Plaza Hotel switched on all over Japan. and a sense of touch) to take immediate corrective action should an overhead crane accidentally drop a workpiece on a machine tool being served. The cables MAP uses, and Upside-down accounting the electronic beeps coursing through them, Factories need a new brand of book-keeping if the real costs and benefits of are not up to the job of conveying visual flexible automation are to be tracked properly pictures in "real time". Nor are the communications problems The first mistake managers tend to make acts of hope and sheer imagination. restricted to the shopfloor. Design engi- when planning a factory of the future is to And so CIM exists uncomfortably in an neers using CAD/CAM work-stations are think of the number of jobs they can save. environment where 80% of the accounting having trouble sending their clever geomet- Then comes the unpleasant surprise: invest- effort goes on tracking 20% of the activity; ric patterns from one maker's screen to ing in flexible automation may eliminate where all efforts are geared to cutting costs another's. Some of the bigger users of grunt jobs on the factory floor, but it rather than boosting revenues. How to find CAD/CAM have been trying to bang heads usually requires more skilled workers-and a more rational way of gauging the costs costlier ones at that. and benefits of CIM? Try taking a leaf out of S The mistake is to look just at the direct Mr Michael Skidmore's book. costs. When everything is added up proper- Mr Skidmore is boss of Altek Auto- ly, labour accounts for between 5% and mation, a small firm making CIM equip- 15% of manufacturing costs, no more. ment in Britain. He admits* it is hard to There is little point in tearing up an existing justify using smart automation like robots factory to build a costly new one if the sole to replace unskilled people doing light- objective is to knock a few percentage assembly jobs, especially in low-wage Bri- points off the payroll bill. Justifying an tain where rates for such work run to no investment in CIM requires a careful scruti- more than £3 ($4.85) an hour. Given a ny of overheads and a look at some of the payroll tax of 9%, absenteeism of typically intangible benefits that can accrue. 5% and a reject rate of another 5%, wages The trouble is that book-keeping meth- this low make it difficult to justify installing ods have not kept pace with the times. For a $50,000 piece of automation when tradi- years. cost accountants in manufacturing tional accounting methods are used. together among suppliers, hoping to get dealt with mature products based on stable The reason is because only marginal them to adopt a universal language, any technologies. Their rules worked well in costs are considered. Certainly no account language, even the plagued IGES (initial old-fashioned factories where mass-produc- is taken of the robot's flexibility-its "re- graphics exchange specification) promoted tion was the order of the day. But in a CIM configurability". Automation like this can by the National Bureau of Standards near plant-where the crucial factors are qua- assemble a variety of products in one Washington. lity, variety, response and speed of delivery, configuration, and then be reprogrammed The French have, at least, managed to and how best to use costly equipment- at little extra cost to handle a quite different get their own graphics protocol called SET these rules are as out of place as a sledge- set of goods. (standard d'exchange et de transfert) adopt- hammer in a microchip works. So get the sales department to calculate ed by Airbus partners to swap design Over the generations. accountants have by how much the product's price would information between aerospace plants in forced managers to focus single-mindedly have to fall if its market share were to be France, West Germany, Britain and Spain. on means of minimising direct variables like doubled. Then, from the new (higher) level And the German motor industry is slowly labour, materials and energy. They get it of output-and ignoring for the moment getting its own CAD/CAM language, VDA-FS, upside-down when they do the same for the the number of extra employees needed— accepted among components manufac- flexible factory. Here it is fixed costs like work out a fresh (lower) figure for the gross turers around Europe. plant and equipment, not variable costs, profit margin. Finally, estimate the manu- With so many technical problems still to which are now the dominant feature. Dr facturing cost from the existing labour cost be resolved, the wait-and-see attitude Alfred Mirani of IBM'S European CIM cen- plus the cost of the robots needed to make towards CIM among smaller manufacturers tre in Munich reckons that fixed costs up the difference between the old and the is easy to appreciate. One other reason-the account for nearly 70% of a flexible manu- new levels of output. soaraway yen-is a good deal harder to facturer's total bill. The best thing about doing factory eco- understand. It is common knowledge that Nor have cost accountants come up with nomics this way is that it forces people in even when the yen was languishing at 225- ideas of how to put cash values on indirect marketing, design and production depart- 250 to the dollar back in the early 1980s, benefits-such as better product quality, or ments to come up with numbers that allow Japanese exporters had taken the precau- the flexibility to plunge into a market senior managers to undertake (perhaps for tions of tuning their factories so they would swiftly and then manoeuvre adroitly to the first time) a genuine analysis of the be able to export profitably at Y180 to the snatch opportunities and fend off threats. company's real costs. This is a lesson that dollar. With the exchange rate around Lacking anything more rigorous, compa- Y140 to the dollar, the likes of Toyota, nies getting into CIM have tended to make "How robots can earn their daily bread", The Matsushita, Hitachi, NEC, Sony and To- their investment decisions on leaps of faith, Engineer, August 21-28, 1986. THE ECONOMIST MAY 30 1987 FACTORY OF THE FUTURE SURVEY 17 Japanese manufacturers have long since existing workforce. The rest of the indus- learned. By using this kind of approach. trial world still tends to view such invest- Workshop wizards they have no difficulty in justifying invest- ment as a way of axing jobs in order to Trade balance in manufacturing 150 ments in intelligent automation like robots, reduce costs. Is it mere coincidence that Son CNC machines or even FMS installations. In many Japanese manufacturers have been Japan 100 fact. it becomes a way of life-a means for expanding, while the majority of western maximising market share, and hence the firms struggle to hang on to their place in 50 revenue that can be earned from a firm's the global market? West Germany 0 Plan, don't run Britain United States 50 The future belongs to manufacturers who learn to plan their new flexible factories. With wholly different approaches, Japanese and American firms 100 are learning fast. European firms seem to think they can wait and see 150 How, then, to reduce the pain of creating a the actual performance of products. 1970 72 74 76 78 80 82 84 86 factory of the future? Manufacturers who All of which adds up to more for less. Source: OECD have done so swear that the longer the The product's higher quality in terms of its gestation the better. They talk of "birth- fit, finish and performance actually comes so much time trying to solve routine prob- ing", the mental and physical preparation at a lower price. The savings accrue from lems concerning quality and delivery that that reduces the agony by removing the reductions in the amount of scrap, rework, they scarcely have any time to think about mystery and uncertainty. Above all, they service calls and warranty schemes that how to improve the production process say, have a strategy-know precisely, and formerly went into making up for shoddy itself. in the simplest of terms, what it is you want workmanship. And it shows. Mr Jaikumar's research on to do. Meanwhile, train, train and train In cases where CIM has backfired, the global competitiveness points to alarming everyone again-none more so than the company has usually been in too much of a trends in American manufacturing-and. middle managers who have most to lose, rush to get its new flexible factory up and by inference, in Europe as well. In a recent most to fear, and are most likely otherwise running. And disasters have proved to be issue of Harvard Business Review, Mr Jai- to go round sticking spanners in the works. not so much a matter of too much techno- kumar wrote: The most common mistake is to think of logy, but rather too little of the right sort. With few exceptions, the flexible manufactur- CIM as a set of tools, an off-the-shelf solu- Integrating different types of computers ing systems installed in the United States show tion to solve what is really (though rarely and machine tools is the easy part; integrat- astonishing lack of flexibility. In many cases, admitted) a problem of poor management. ing workers with differing skills and back- they perform worse than the conventional Forget all the consultants' hype, CIM is grounds is far harder. Psychologists are technology they replace. The technology itself nothing more than an attitude of mind, a only just beginning to understand the social is not too blame; it is the management that dedication to a few worthwhile principles— technologies involved. makes the difference. like simplicity, collaboration, quality and When CIM comes in, out go whole offices Compared with Japanese FMS cells, those in zero-defects. In IBM'S view, "the objective of people who formerly spent their lives American plants produce only a tenth the [of CIM] is not total automation, but run- ordering parts and materials and schedul- range of different parts. European plants, at ning a profitable business." ing the workload of various machines. Even their present stage of evolution, are no Manufacturers who take pains to imple- in Japan, where overheads are typically better. ment their CIM equipment carefully embark only half as much as in Europe or the Firms on both sides of the Atlantic are in on a virtuous cycle. The first thing to go is United States, medium-sized firms switch- the process of catching up with competitive waste. Firms get a nasty shock when, for ing to flexible manufacturing say the num- manufacturing. Mostly, they are still striv- the first time, they start getting proper ber of people in the engineering department ing for higher quality, while their Japanese information from a computerised network is halved (from, say, 35 or so to around 16), rivals-having licked the excellence issue- on the amount of scrap they are producing but clerical grades in the production de- have moved on to other problems in search (aircraft manufacturers are notorious scrap partment get slashed by about 90% (from of a new competitive edge. Manufacturers merchants) along with the cost of all the 60-plus to fewer than six). This means in Japan worry instead about how to live rework incurred. This concentrates the engineers begin to outnumber production with endaka (the 70% stronger yen) by mind of production engineers remarkably. workers-in many cases, by three to one. lowering prices further and bringing out The next thing to be abolished is sloppi- The main preoccupation of the business new models faster and more frequently-in ness-in engineering tolerances as much as then becomes, not running the plant, but short, by manufacturing more flexibly in management control. With up-to-the-min- planning it. order to carry on shipping goods abroad ute information on how tools in the ma- when the yen has hit 130 or fewer to the chine shop are wearing as they grind away Automate or liquidate dollar. at making parts, the firm's designers can Japan has a competitive advantage here. It But the Japanese are not ten feet tall. The start specifying tighter fits for the compon- graduates annually twice as many engineers strength of Japanese manufacturers today is ents-confident that worn cutting-edges per 1m people as America. nearly three rooted in their traditional seiban approach will be replaced automatically and whenev- times as many as Britain or France. In to running a job shop. Up till now, its er necessary, rather than perhaps at the end company after company in Japan, says Mr limitations have, ironically, been a blessing. of a shift or during maintenance at night. Ramchandran Jaikumar of Harvard Busi- Scheduling of materials and machines is With this, a level of ultra-precision machin- ness School. systems engineers with a thor- done in the production manager's office on ing-known once only to lens grinders and ough knowledge of several disciplines have pieces of foolscap pinned to the wall. No watchmakers-is becoming available on been decisive in bringing flexible manufac- reams here of printout spewed from MRP-II the factory floor. In turn, ultra-precision is turing to fruition. Contrast that with fac- programs running through the night on big eliminating yet more waste and improving tories in the West, where managers spend mainframe computers. THE ECONOMIST MAY 30 1987 18 SURVEY FACTORY OF THE FUTURE Cleaner than a hospital Tidier than a workshop Lacking the software, Japanese firms that helped transform the country's defence warehouses in the form of excess stocks and have been forced in the past to think more contractors into the most flexible manufac- as work-in-progress on its factory floors. creatively, to be more elegant, to reduce turers anywhere are now busy selling their British industry alone is reckoned to have their scheduling requirements to the bare expertise to the rest of American manufac- the equivalent of $25 billion tied up in essentials. But there are limits to how far turing. Hewlett-Packard reckons that inventories. If only a quarter of that were the seiban form of production control can 96,000 factories in the United States are released through just-in-time scheduling, be pushed. Already CIM is revealing glaring currently in the process of installing CIM in British firms could buy all the CIM equip- inadequacies in the one-side-of-foolscap ap- one form or another. In a year or two's ment they need for the next couple of years. proach. Meanwhile, American firms at the time, many of them will become global When implemented correctly, just-in- leading edge of manufacturing technology forces to be reckoned with: some will no time scheduling slashes inventories by. not are learning a trick or two about getting doubt conquer the foreign competition and 25%. but more like 75%. Japanese manu- computers to produce just the essential become the new market leaders. facturers realised that sooner than most. elements. rather than their present over- Sadly, Europe has nothing to compare. American firms have been getting the mes- whelming volumes of information for their Carmakers in West Germany, France, Swe- sage for four or five years now, and are planning processes. Hewlett-Packard den, Italy and Britain have their "islands of moving on from mere flexible forms of preaches the gospel: "Learn first to do what automation". So does Europe's handful of production to fully computer-integrated the Japanese do, then automate it." world-class aerospace and computer firms. manufacturing. Meanwhile, the choice for And never discount the genius of the But lacking the imagination of Japanese the majority of mainstream manufacturers defence industry in the United States. Put manufacturers or the resources of Ameri- in Europe is becoming chillingly clear: aside $500 hammers, $1,200 toilet seats, can rivals, European firms tend to put their either they automate using the flexible new fiascos like the $4.5 billion spent on the faith more in the Community's multi-bil- tools that lead to CIM, or many will be left Divad gun. even faulty O-rings that brought lion research programmes like Esprit, Race with little choice but to liquidate. the Challenger shuttle low, as Junacies and Brite. Even Fiat, the Italian motor tolerated or (worse) mandated by govern- manufacturer that pioneered some of the ment agencies. If the rest of manufacturing world's most advanced carmaking automa- in the United States had enjoyed the benefit tion, is currently lobbying Brussels for a of, say. the American Air Force's "Get similar "catch-up" programme in CIM re- Price" or "Competition Advocacy" pro- search. Throughout Europe, the loudest grammes and learned to work to much the call to be heard from the manufacturers is same overall levels of quality assurance. for research handouts. performance. delivery and (yes) even price. Yet nowhere else in the world could CIM the world today would be watching televi- have such an immediate-and more readily sion on sets made by Sylvania. Zenith and justifiable-impact on manufacturing. Nor RCA. surrounded by appliances from Frigi- are government bribes necessary. European daire. GE and Westinghouse, and Detroit industry is sitting on all the cash it needs to would be exporting cars to Japan. implement the latest in flexible manufactur- America's high-tech automation firms ing. Where? Gathering dust on shelves in its THE ECONOMIST MAY 30 1987 LIE NORTH'S $100,000 WEEKENDS . EARTHQUAKES: WHY THEY HAPPEN may use this periodical in the library BRUARY 1989 WHITE HOUSE AND LIBRAR THE 2000 WE RE EARCH THE white HOUSE washington Japanese Shine sun Himawari ABC or NBC nightly 3-8-91 SCIENCE COMPUTING The Next Great Leap in Speed the high-speed multi-use devices in traditional serial systems. The Pasadena behemoth uses a variation on this design, whereby "Massively Parallel' Systems May Meet a Pressing Technological Need each processor can follow several sets of instructions on several data sets. Built by Intel and funded by a COMPUTER By Curt Suplee consortium including the Defense BREAKS THE PROBLEMS INTO PARTS AND SOLVES THEM Washington Post Staff Writer Advanced Research Projects Agen- cy, Touchstone will start small, ONE AT A TIME ON ONE MICROCHIP PROCESSOR Z ext month in Pasadena, tech- with an array of 528 processors. nicians will throw the switch Even so, it is expected to beat the THIS IS THE PROBLEM. on what will be-for a while, cybernetic socks off the latest Jap- at least-the fastest computer ever anese dreadnought, NEC's SX-3, built. If the new machine works as peak-rated at a mere 22 billion advertised, it will set a world record "floating-point" operations per sec- Photocopy-Preservation for peak speed: 32 billion operations ond. In the trade this is known as per second. That's more than 10 22 gigaflops. times the number of heartbeats in Intel expects Touchstone to be a an average human life, compressed teraflops-capable of a trillion float- into the time it takes to sneeze. THE ing-point operations-contender PROBLEM IS SOLVED Yet even at its stupendous best, eventually, though no one is quite the $27.5 million Touchstone Delta sure what that might require. Some System to be unveiled May 31 at scientists believe it could take as PARALLEL COMPUTER California Institute of Technology many as a million processors. But BREAKS THE PROBLEMS INTO PARTS AND SOLVES THEM will be sluggish by the increasingly Hillis, whose firm has contracted SIMULTANEOUSLY ON SEPARATE MICROCHIP PROCESSORS. demanding standards of modern with DARPA to develop a teraflops science. It is, however, the latest SANDIA NATIONAL LABORATORIES stage in a national initiative to boost An example of a simulation of electron beam propagation produced by using a machine by the mid-1990s, thinks it massively parallel version of a Sandia National Laboratories computer code. may be accomplished with as few as computing speeds by a factor of 65,536 processors-the number THIS IS 1,000 within five years by exploit- THE PROBLEM surfaces of varying shapes. These used now on the company's massively ing a design called "massively par- Champaign. "And the only possible parallel Connection Machine. allel processing," or MPP. experiments, formerly conducted architecture is massively parallel." This is a system by which hun- on models in wind tunnels at huge Every computer operation in- Seeking Synchronicity dreds or thousands of microproces- cost, can be done very accurately volves identifying a unit of data and sor chips perform separate opera- on existing computers. But they then doing something to it: For ex- "The biggest obstacle is not get- tions simultaneously. In most con- require hundreds or thousands of ample, a program might ask a com- ting the sheer computation power," ventional computers, just one mi- hours of running time. On a com- puter to find every letter "g" in this Hillis said, "but getting the proces- croprocessor does all the work, one puter a thousand times more pow- article and then make it "gg." sors to communicate and coordi- step at time. erful, however, "a complete numer- In a traditional "serial" computer, nate." Because those devices have As recently as 1987, MPP was ical simulation of an aircraft in flight this would be done by one central to exchange information constantly considered downright radical. Even could be performed in a matter of processor or master chip, which in perfect synchronization, he said, THE PROBLEM IS would call up one word at a time, in a teraflops machine "will require SOLVED 18 months ago skeptics were prepon- hours," computer scientists Peter derant. "But we've gone through this Denning and Walter Tichy wrote in series, out of the computer's mem- more communications connections credibility transition in the last year," Science last winter. ory. The chip would examine each than there are in the entire U.S. said Danny Hillis, founder of Think- Similar difficulties plague re- word for the presence of a "g," dou- phone system put together." ing Machines Corp., an MPP pioneer. search on better fuels. More than ble the letter if it found one, and Moreover, MPP requires re- COMPUTING'S 'GRAND CHALLENGES' "Now, finally, people have understood 400 chemical processes occur in then store the result in its memory. searchers to re-conceptualize their- how to use it.' internal combustion engines, yet before fetching the next word. Con- problems for parallel architectures. For many researchers, that can't today's computers can handle no ventional supercomputers speed And programmers have to translate happen too soon. Repeatedly in the more than 10 in simulations if they that process by cutting the time those ideas into software. Until re- history of science, the grand march are to do the job in a few hours. between operations, using several cently these problems seemed prac-, Massively parallel computers are needed, scientists say, to under- stand various phenomena by modeling: of inquiry has been stalled until new processors and devising super- tically insoluble; but that has technologies-from telescopes and A Teraflops Contender cooled or superconducting connec- changed. New MPP companies are tions; but basically they employ the springing up, and venerable firms The atmosphere, land and water in enough detail to forecast the microscopes to X-rays and semicon- Years ago, the federal High Per- ductors-arose to make new vi- one-item-at-a-time principle. are switching over: Supercomputer weather more accurately. formance Computing and Commu- If, instead, the "g-doubling" task market leader Cray Research and sions possible. Computer power is nications Program, a multi-agency were conducted on an MPP system, Digital Equipment Co. have begun Larger-scale phenomena to predict global climate change. now at just such an obstructional task force, identified these prob- each of the 1,100 or so words would work on MPP systems. In Febru- juncture. The behavior of particles in a turbulent flow to predict the dis- lems and other "grand challenges" be assigned to its own processor. ary, Sandia National Laboratories in In a dozen fields-including cli- as "critical to national needs," and persion of pollutants and understand combustion. Each chip would receive the same New Mexico, a world leader in MPP mate modeling, genetic research, determined that computers capable instruction from the software, and research, announced it was con- How electrons and other subatomic particles behave in semicon- aerospace-vehicle design and pro- of 1 trillion operations per second all the words would be examined verting its key programs to mas- ductors and superconductors. tein synthesis-computer simula- would be required to solve them. and processed at the same time. sively parallel form. tions have grown so accurate that "Then they had to look around for How the brain integrates input from the eyes to create an image. Ideally, such a device would per- Meanwhile, a growing number of they can replace much of the te- the design that was going to be able form the task 1,100 times faster experts now agree with Denning The interactions of molecules in cells that perform various func- dious and costly process of exper- to deliver that," said Larry Smarr, than traditional machines. It might and Tichy that "the new breed of tions of life and disease. imenting with real objects. For ex- director of the National Center for also cost less, because the proces- massively parallel machines will, in ample, designing an airplane in- Supercomputing Applications at the sors can be simple and relatively the long run, have an impact as pro- volves plotting the airflow around University of Illinois at Urbana- slow (as individuals) compared to found as microcomputers." William Raspberry A Simpler Life WPOST 3-10-91 Americans are either in the throes and persuasive advertising have com- more time with their families; wives downward mobility-declining real spending time with their families, of a materialistic orgy in which "ac- bined with the rise of dual-income are abandoning careers to take up income-for most American families. percent wanted more time for pers quiring possessions has become an families to produce a culture in which homemaking. Consumer credit fell by But it's possible to doubt Castro's al interests and hobbies, while only end in itself" or else we are witness- adequacy no longer suffices: not accu- 0.6 percent-$342 million-in De- "humble makings of a revolution in percent rated it important to keep ing the beginning of a return to the rate watches, attractively serviceable cember, and a whopping $2.4 billion progress" while at the same time with fashions and trends. simple, values-driven life. raincoats or reliable cars with decent in January. Domestic beer, mixed- hoping she's right. Rampant material- Maybe the trend she cites is I It depends on which magazine you gas mileage, but Rolexes, Burberrys ism, as Baldwin notes, has costs be- breed dogs, family reunions and vol- but Baldwin's description seems c read. and Mercedes Benzes. yond the erosion of bank accounts. untarism, says Castro, are replacing er-uncomfortably so-to home, Bruce Baldwin, a psychologist writ- "It can seriously affect an individual We talk "quality," but like the look-at-me spending. The '90s may a lot of couples I know (including ing in the April issue of the USAir and a couple's ability to live a happy inner-city kid whose absurdly expen- come to be known as the "We De- at the address on my tax retu magazine, sees an America in which and healthy life together. In many sive sneakers and starter jackets have could do worse than take his advic our "wants" and "needs" have become cade." distressed marriages and dysfunction- us shaking our heads in dismay, we "Begin a series of discussions 1 confused, things substitute for sound- Cynics might tell you that our al families, couples have a myriad of buy things as much to let our peers your spouse. Ask yourself questi Photocopy-Preservation er values, and possessions define down-shifting has other, less noble, 'things.' What they do not have for see how well we're doing as for the self-esteem. one another, nor for the children, is and then answer them. For exam Time Magazine's Janice Castro, on efficiency, beauty and durability of causes, including a recession that has people either out of work or else time to enjoy life together, to talk and 'Why are we living like this? What the other hand, sees us as emerging the things themselves. to share interesting experiences." we really want out of our life tog But Castro says we're doing it less. nervous about their job security. Part Castro says it's all changing. She cites er? How are we going to get the from "a ten-year bender of gaudy dreams and godless consumerism" Signs of a revolt against crass con- of the trend Castro sees may be pure a Time-CNN poll that found 69 per- What is really fulfilling in this sl and, at last, "thinking hard about what sumerism constitute a pattern "as fad, as empty of deeper meaning as cent of the respondents wanting to life we have?' I'd be surprised if matters" in our lives: family, friends, genuine as Grandma's quilt," she re- earlier shifts to jogging, oat bran and "slow down and live a more relaxed psychic and spiritual welfare of rest, recreation and spirituality. ports. lite beer. Maybe we're finally starting life." A majority complained that earn- children didn't figure prominently So which is the real America? May- Successful men and women are to recognize subliminally a fact that ing a living takes so much effort that the answers, or if the couples faile be both. There can be no doubting leaving their high-powered, well-paid seems to have escaped our conscious- it's hard to find time to enjoy life. And discover a mutual interest in li Baldwin's contention that easy credit jobs for humbler work that gives them ness: that the 1980s were a period of 89 percent cited the importance of simpler pleasures. Check Westinghouse STS Book - Kurzuriler on blina - Cae Tech grads winning pull westinghouse Library - centuries diff rail,etc. Ed-space -first of everything -frontiers - -sci/tech books - date books CALTECH - any STS award winners - student projects - humane - -jokes - -famous alumni; Nobels, etc. - popular activities - - facilities on campus THE WHITE house WASHINGTON Bus week Spectrum cover article Furtune early this year - trens to come - electronic future THE WHITE house WASHINGTON Gilder - Beyond Television let Policy set initive net take forees. advant ge: selecury we have i 1) give Highper in budget corp intreeigent cars gout waves rector now [lookin well spectrum funning bill Manttion to in take off to griv. 800 undergrade Feinman 800 grad students really famous C.C.T. "Feinman Lectures small on Physics" Linnaun Pauling Rose Bowe stunts Milliken-founding Physiciat; Library namea for him teron throd pronen ingen. enginering (Human genome Project (?)) KOMPUTERS LIVING INSIDE YOUR PC should be 1,000 times more powerful crease in speed is four factors of 10. than it is now. The progress doesn't end Kay is an "Apple Fellow," a re- n 1975 the world's first modern per- with silicon, though. Engineers are also searcher working for Apple Computer sonal computer, the Altair 8800, working with gallium arsenide, which on long-term projects chosen according came on the market. The machine was operates even faster, and the Josephson to his own whim, as if he were an aca- hopelessly primitive by today's stan- junction, a transistor made of super- demic. In the early 1970s he was one dards. It arrived in pieces, to be assem- conducting materials. of the computer scientists working on bled by the user. It had no keyboard Meanwhile computer scientists are the Xerox Palo Alto Research Center and no display-hackers had to pro- finding more efficient "architectures," project. Trying to imagine how com- gram it by flipping toggle switches on or ways to arrange the basic elements puters could be designed so that any- the front panel, and they read the re- of the computer. One technique is to one could use one, the Xerox team sults in binary form via flashing lights. make computers able to divide tasks came up with some basic concepts so It had 256 bytes of memory (today's into separate parts and take care of powerful they're now known to every garden-variety IBM PC clone has them simultaneously, instead of one af- computer user: the window, a way of 640,000), no word processing or ter another. Another approach is to looking into several documents or pro- spreadsheets. Popular Electronics sug- eliminate the barriers between process- grams on a single screen; the menu, a gested that the Altair could be used to ing (computing) chips and memory list of options for what to do next; and control a ham radio or a digital clock. chips, barriers established at a time the mouse, the tabletop device used for Considering how the personal com- when processors were made of vacuum pointing on the screen. Having helped puter has changed in the 13 years since tubes and memory was made of little shape the first computer revolution, then, it seems reasonable to assume magnetic donuts. Since they are now he's a good person to talk to about the that the device will be all but unrecog- both made of silicon, they can be next one. nizable by the turn of the century, 13 moved physically closer together. That One thing Kay predicts is that with years from now. Some experts talk of lets electronic signals travel shorter dis- all this power, instead of simply storing wristwatch-size computers that under- tances, which means faster computing. and retrieving data, we'll be able to stand ordinary human speech, elec- If any one of these ideas becomes com- mold that information into a working tronic books that contain entire librar- mercially available by 2001, we can add model of some aspect of the world and ies in digital form yet are the size of one another factor of 10 to the expected in- test ideas by varying the assumptions slim volume of poetry. Others predict crease in computing power. of the model. "For instance," he says, that the amount of information accessi- Data-storage capacities are keeping "most corporate executives, although ble through home computers-irom apace. Already, as much information they've never really thought about it, telephone links and from disks with can be stored on one optical compact would much prefer to have a model of thousands of times the memory of disc as on 2,000 magnetic floppies or their company that they can actually pit present-day floppies-will be so formi- 130 books of 300 pages each. This against different situations," rather dable that we will use artificially intelli- makes it possible for computers to take than rely on personnel records to see gent electronic assistants to plow on new, specialized purposes. Interac- how changes in organization would af- through it and find the material we tive video movies, where the user can fect the company's productivity. really need. play a role and influence the outcome This sort of simulation is already The reason for such confidence is of the story, are just one example. done on supercomputers; climatolo- that there's no reason for the rapid pro- But it's a lot easier to talk about com- gists use models of the atmosphere to gress in computer hardware to slow puters' future quantitative power than test the greenhouse effect, and engi- down anytime soon. Since the transis- it is to translate that power into the neers simulate airplane wings in wind tor was invented in 1947 and first com- qualitative changes that will affect the to test aerodynamic designs without mercialized around 1960, hordes of en- ordinary person. Computer scientist going to the trouble of building physi- gineers have been refining it, learning Alan Kay, widely regarded as one of the cal models. But since every user is in- to make smaller, more complex, and true visionaries of personal computing, terested in a different simulation, each more efficient circuits out of silicon. offers a way to think about it: "View a has to create his own programming. Since 1975, personal-computing series of pictures at two frames a sec- Even if the personal computer at the power-measured by the number of ond," he says, "and then view them at turn of the century is as powerful as to- calculations per second-has increased twenty frames a second. In one case day's supercomputers, most of us by a factor of 10,000. But engineers are you have a series of still images, and in won't be ready to do that. still far from exhausting silicon's inher- the other case you have animation." It will be necessary to find a way to ent possibilities. Their exponential rate Something about the nervous system make such programming accessible to of progress is expected to continue until seems to respond to changes of that everyone. Kay is trying to do just that the theoretical limits of the material are magnitude by drastically shifting the in his current project for Apple, the Vi- reached, which will happen in the mid- way it interprets the input. And that's varium, which he conjured up with 1990s. By then each computer chip just a factor of 10; a 10,000-fold in- Ann Marion, the project director. Tak- DISCOVER NOVEMBER 1988 ing a cue from the old Xerox days, Vi- varium's staff tests its ideas with chil- dren, first through sixth graders at a Los Angeles school. The project is both an experiment in education and an at- tempt to create a new model for com- puter interaction. When Vivarium's students study fish, they use a Macintosh computer to make pictures of fish and sea plants and then animate them. To make it a proper simulation, though, the computer fish have to act on their own, as real fish would. A group of graduate students at MIT has already done this-"the hard way," as Kay puts it-with conven- tional programming techniques and in- tellectual brute force. Now Kay and the MIT group are trying to discover the easy way-a way that the schoolchil- dren will be able to master. If that doesn't sound possible. consider that Kay has already taught ten-year-olds to write programs that do three-dimen- sional graphics. If the project is success- ful, it could provide the basis for a programming environment in which anyone can create almost any simula- tion he wants. Another decisive shift Kay forecasts in the relation of user to computer is a "change from being on the outside of the computer to being on the inside." This will happen, he says, through the development of a "computer display you can put on your head." A screen will be mounted in a heimet, along with gadgets-aiready available-that can measure head movements with great accuracy. Thus, what appears on the Computer whiz Alan Kay predicts keyboards and bulky monitors are on the way out. screen will depend quite realistically on where you're looking, giving you the network of microwave transponders, how people might one day relate to sensation that you're not just looking much like the cellular phone network. them. But the Dynabook is now turning at a simulation-you're completely Wherever we go, we'll have wireless ac- into a practical idea. Commonly used surrounded by it. cess to a Niagara of data through a port- laptop computers are now as small as We'll be moving inside the computer able computer. "We're going to be liv- 6.5 pounds. Even smaller, if less practi- in a more figurative sense as well: the ing inside our computer network," pre- cal, machines are available on the computer will become part of our envi- dicts Kay, gadget frontier. This is the natural out- ronment rather than a tool for a few At the same time, he adds, "what we growth of the continuing minia- specialized uses. We'll be surrounded have to carry around with us to interact turization of computer chips, com- by data sources. The number of sources with the network is going to get smaller bined with the liquid crystal technology of electronic information available by and smaller." Back in 1968 Kay pro- being used in pocket TVs. modem over phone lines is already posed the concept of the Dynabook, or Now that the electronics have been enormous. and it will continue to grow. notebook-size computer. The Dy- shrunk and the screens flattened, the Soon these sources will carry sound nabook was intended as a sort of next challenge is to eliminate the key- and pictures as well as text. and they thought experiment, a spur to imagin- board, which is awkward both to carry will gradually become available from a ing what computers might become and around and to use. In the Toshiba 1000 DISCOVER NOVEMBER 1988 65 1967 Hsuniverdicy H5" Garden ; Isu. 3 1914. Huang. Chinese 1971. 3 Hua. laptop, for example, the keyboard is re- heard and the sound sponsible for about 50 percent of the to- as intended by the tal surface bulk. speaker. It does this by One way to get rid of the keyboard first determining all the is to make the computer able to read sounds that might possi- handwriting. The user could write bly have been intended and his input directly onto the screen then picking the one most using a stylus. This is just likely to form a word. Lee com- becoming possible today. bined the Hidden Markov method with Sensing the position of a stylus on a system for guessing which word is the screen is not difficult, and com- most likely to appear in the context, puters can use artificial intelligence to and he reached 75 percent accuracy. identify letters. Systems that read Several more refinements upped that to printed type are already commonplace, could become a fairly robust, useful 96 percent. Lee's method takes into ac- and new ones that can deal with hand- technology in five years." count stress and intonation, and it al- writing are appearing. These require Present-day speech-recognition ma- ways considers sounds in groups of that the letters be written separately chines work fairly well with a limited three, rather than one at a time. An- and in a style known to the computer. vocabulary if they are limited to one other improvement Lee is working on They also require a fair amount of error person's voice; it's much easier to will give the program the ability to correction by the user. But the accuracy memorize one person's pronunciation gradually adapt to a particular of these machines will improve, and than to understand the elusive sound speaker's idiosyncrasies, just as people they will soon learn to deal with cursive patterns common to all speakers. These do. This hasn't paid off yet, but Lee writing. machines also usually require careful considers it very promising. And even a stylus pad takes up and separate enunciation of each word. None of this, however, is the same as space. To overcome the bulk of a com- This makes speech-recognition systems making a computer continuously un- puter completely, you'd want to make inconvenient at best. Hence they are derstand speech, and that will be neces- it capable of recognizing ordinary used only for assembly-line control and sary for truly conversational, spontane- speech. This has been the Holy Grail to other specialized purposes. "So long as ous talk with a computer. As Alan Kay hundreds of computer scientists for a you have a cooperative speaker who's says, "In order for a computer to be hu- long time. By 2001 increased comput- highly motivated, you're fine," says manlike, it will have to live in our ing power may bring it within reach. Reddy. world." And that will require artificial "When you have a thousandfold im- One of Reddy's graduate students, intelligence of a far more sophisticated provement, the results are just not pre- Kai-Fu Lee, has recently made a break- sort. dictable," says Raj Reddy, a longtime through in extending those limits. Lee's Many computer scientists have come speech-recognition maven at Carnegie- experimental program, SPHINX, can to the conclusion that most of intelli- Mellon University. Reddy believes that understand any speaker, without gence is really wisdom, that is, the ap- it may take 10 to 30 or more years to pauses between words; it works with a plication of the correct bit of knowl- realize the ideal. Just how long depends fairly complex, though specialized, edge. Understanding speech is no ex- on the answer to yet-unresolved theo- subject matter (naval ship move- ception. When we listen, we don't have retical questions and on the degree of ments), and it has a vocabulary of 997 to painstakingly identify each word be- commitment to the project. The basic words. cause we already have a good idea what elements of the problem have been SPHINX is based on the Hidden a person is talking about-we're apply- ILLUSTRATION IAN PHOTOGRAPH PRESS identified, he says, and "they're all Markov method, a well-established ing what we already know about lan- doable. The technology is all here. If technique for bridging the inevitable guage and about the subject at hand. someone started a crash effort today, it gap between the sound as actually Computers will have to learn to do the 66 DISCOVER NOVEMBER 1988 mpce Poetry: An Anthology. 1 77 111 18 Kong: Dragonfly Books. 1 11th 244 12 an 12% Toe 8.7 BEL 19. i in Contemporary ak 12% 3 BANK ¡Lano Morals in China. April $1 a 31 Primary Role of LUY 44 112 " $38 35% 260 3235 167 any the 14 6% an " Pocket-size computers will give wireless access to information from hospitals, libraries, and banks. same. The trouble is, that means pro- late to computers as assistants, or cles you read carefully, it can keep up- viding them with a lot of background "agents," that people manage. Most of to-date on what you like to read. Next information-a "knowledge base" -the work of computing will be done by it lays the stories out, sets headlines in similar to our own. the computer itself. A few very simple sizes that reflect their importance to Language comprehension is hardly agents are here already, and more so- you, adds photos, and waits for you to the only aspect of artificial intelligence phisticated ones will be around by read it. that's likely to be useful for ordinary 2001. In fact, it's likely to know your inter- people. True intelligence is certainly far One example is NewsPeek, a system ests better than you do. And since in the future-further than 13 years. developed at MIT by Kay and by Walter NewsPeek can also take messages for But artificial intelligence and personal Bender. NewsPeek edits a personalized you, you might wake up to find that the computing will grow up together. Kay newspaper just for you, every morning. banner headline, reflecting the most projects that one aspect of this develop- It logs onto news-service data bases at important story of the day, reads some- ment will be a gradual change from night and looks for stories that match thing like HAPPY BIRTHDAY. Now that's computers as tools that people manipu- your interests. By noticing which arti- a personal computer. -Tom Waters THE ROBOT REALITY from the sunken RMS Titanic. But the age of the science fiction ro- A Ithough we might wish otherwise, bot is getting closer, and by 2001 we robots like the anthropomorphic, may finally have personal robots in our butlerlike C-3PO and his garbage-can- homes; they won't be quite as resource- size. hemisphere-headed buddy, R2- ful or clever as the Star Wars team, but D2, are still pure fantasy. Robots exist, they may be up to watering the but they're mostly giant mechanical plants, feeding the pets, washing arms that do a few narrow tasks, not the car-maybe even grab- talking, thinking, independent entities. bing us a beer, chips, In the automobile industry, for ex- and some guacamole ample. robot arms staff entire assembly from the refrigerator. lines. Some have electrode "fingers" More significant, that weld parts together. Others are however, will be the programmed to spray-paint cars more robot's expanded thoroughly and evenly than a human use for mundane could. Still others are material handlers commercial and ser- that pick up parts and place them on vice jobs. Robots will be more assembly lines or load and unload pal- commonplace as fruit pickers lets. In its large-appliance division in and hospital attendants. They Louisville, Kentucky, General Electric will be used for such environ- has optic-sensor-equipped robots that mentally dangerous tasks as "see" refrigerator compressors, pick cleaning up nuclear power them up. and move them from one con- plant accidents, mining coal, veyor to another. And then there are and repairing space-station the robot explorers: last summer the components in the cold French Institute for the Research and airlessness of Earth orbit. Exploitation of the Sea used a robotic- Most impressive of all is armed submarine to snatch treasures that some robots will be do- "I see a more direct realization of the R2-D2 concept of robotics." ing these iobs autonomously. Nearly all camera-control systems, a bump detec- terns. It is an attempt to model the way today's robots have to rely on either di- tor (which looked like the rubber sides neurons interact in the brain. Informa- rect or preprogrammed instructions of an amusement-park bumper car), tion is represented in a neural network from humans. The 1979 Three Mile Is- and wheels. The project was a crude at- by the strengths of the connection be- land disaster. for example. is still being tempt to create a robot that could move tween the processors. The more useful cleaned up by a six-wheeled, one- from room to room without charging the information, the stronger the con- armed robot named Rover, but Rover into the children or the china cabinet. nection becomes; useless or incorrect is controlled at all times by human op- Shakey was far too primitive for ac- information leads to weaker connec- erators. A robotic arm at Memorial tual consumer use. But its designers tions. Other contemporary robots still Medical Center in Long Beach, Califor- were already anticipating one of the operate by more conventional pro- nia. can precisely locate a tumor in a two major lines of inquiry pursued to- grammed approaches to artificial intel- patient's brain-but it has to be pro- day: the development of true artificial ligence. But Kuperstein's robot-called grammed with the tumor's coordinates, intelligence-robotic brains able to rea- INFANT (Interacting Networks Form- based on a brain scan, in advance. son, make decisions, and learn-and ing Adaptive Neural Topographies)-is An autonomous robot, by contrast, sophisticated dexterity, so that robots told what to do in a certain environ- will be able to evaluate situations as it can manipulate their environment. ment and through trial and error learns encounters them and react accordingly. At the forefront of robotics research to do it. It's a convenient capability for a nu- is Michael Kuperstein of Neurogen Cor- In the first phase of the learning clear plant cleaner or a coal miner. But poration in Brookline, Massachusetts. process Kuperstein gives the robot ob- it's absolutely essential for a robot oper- He has developed an integrated robotic jects to hold; a ball, for example. "The ating beyond the reach of human con- system: two cameras that act as eyes machine explores its space by moving trollers-on Mars, say. or in the deepest and an industrial, jointed arm with a its arm randomly and forming images parts of the sea. clincher hand. He has also incorporated of its arm and the ball," he says. "At Researchers have been working on the supercomputing power of an image each position the system takes a view robot autonomy for decades. In 1969 processor. of the arm and of the ball, and the im- SRI International developed a bulky ro- Kuperstein programmed the image ages are transformed into a neural rep- bot, appropriately named Shakey, pro- processor to simulate the functioning of resentation." That phase lasts about grammed to maneuver itself around a a neural network, which is composed two hours. In the second phase Kuper- controlled environment. It had a televi- of a set of identical processing elements stein places the ball arbitrarily in the ro- sion camera. huge onboard logic and that work together to recognize pat- bot's environment and instructs the ro- By 2001 robots may finally do o range of household chores. bot to pick it up. INFANT can't devoted exclusively to health- yet do that on its first try, care robotics, is far less cau- though it comes close. In the tious. His company recently in- third phase the robot observes troduced a voice-activated com- its attempts to grab the ball and puter and robot designed learns by remembering those specifically for the handi- positions that bring it closer to capped, and he is convinced the ball and ruling out those that improvements in robotic that don't. technology will be rapid. "In the final phase, after fail- "This system can give handi- ing to grasp the object several capped people complete access times," says Kuperstein, "it to all telephone services, con- uses what it's learned to adjust nection with remote data banks itself until it gets a completely anywhere in the world. That accurate performance. In opens up a brand new world for other words, it picks up the them: they can now enter busi- ball. During phase one the trial- nesses such as computer pro- and-error cycle is repeated gramming, accounting, engi- 2,000 to 4,000 times; that is, as neering, architecture and other many as 4,000 different pos- design operations, publishing- tures are calculated and com- the list goes on." The robot half pared. Phase three takes an- of the device, controlled by other ten cycles or so. Over the voice through the computer course of these associations the half, is a mechanical arm with difference between the com- a two-fingered hand that can in- puted arm position and the ac- sert and remove floppy disks tual arm position gets smaller and even hand the user a glass and smaller; thus, the com- of soda or an orange. The arm puter learns by comparison. Michael Kuperstein's robot, INFANT, has developed the is crude, however; it can't peel This may seem long and tedi- ability to learn through old-fashioned trial and error. the orange. ous for just one simple task, but But, says Weisel, "that's just it's a maior step in connecting neuro- Stephen Jacobsen of the University of a matter of gathering all our technolo- biology to robotics. Utah is one of those trying hard to im- gies and integrating them. It's a matter It is quite similar to the way a baby prove robot dexterity; he predicts that of getting specific people working on learns to grasp objects. Think about a robotic limbs will certainly have gotten mobility, vision, sensing; and others human infant in her crib. She has eyes far more adroit and sensitive by 2001, developing and perfecting dexterous that see her arms and fingers move, and but he's cautious about forecasting arms and fingers." Sounds simple she begins to realize her control over huge leaps in either dexterity or artifi- enough, but remember that it still takes them. She moves an arm and grasps a cial intelligence within just 13 years. Kuperstein's INFANT hours just to fig- stuffed animal and realizes she can pull "New computing comes along daily, ure out how to pick up an object. It also it toward her. Then she grasps a railing so machine complexity will be chipped took years of research to create com- and realizes she can't pull that toward away considerably in ten to fifteen puter systems powerful enough and her. She's learned the difference be- years," Jacobsen says. "But you have programs accurate enough to guide tween two objects in her environment, to realize, a hand is an enormously industrial robots with enough savvy to and her behavior has been modified. complex thing in itself, with ten times pick up one car part, weld it to another This is how Kuperstein's image proces- the amount of actuators that even a car part, and move the finished piece on sor, cameras. and arms work. He began has. down the line. his project using the Swiss psychologist "I just don't think we know enough Still, Weisel predicts remarkable Jean Piaget's concept of circular reac- yet to make machines that can function progress over the next 13 years. "What tion in human learning: that a child ex- in environments in which they don't al- I see is a more direct realization of the plores the world through movements. ready know what's going to happen. R2-D2 concept of robotics," he says. "I perceives the consequences, and then And I think it would be stretching it a feel we'll have commercially packaged makes an association. bit to say this will be possible ten years systems that can walk or roll, with on- All the intelligence in the world from now." board telemetry to send information to won't make much difference, however, Walt Weisel, president of Prab Com- the robot's 'master'-wherever he or if a robot can't manipulate its environ- mand, a Kalamazoo, Michigan, robot- she may be. Think about it. With a cel- ment based on what it's learned. ics company that has created a division lular telephone and a computer you DISCOVER NOVEMBER 1988 69 DVER55% ONTASCO TELESCOPE! tasco 50mm Objective Lens! DISCOVER UNSEEN EARTHLY WONDERS! Bring Your World Closer with this precision Tabletop Telescope from Tasco. Actually a high-quality zoom At Memorial Medical Center in Long Beach, California, a robotic arm guides the refractor model for terrestrial use, it takes surgeon to a brain tumor's precise location, within .002 inch. you 4 times beyond the power of hand- held binoculars. As a result, you get crystal-clear close-ups! Use it for skyline will call up your home robot from any- of each muscle and joint in the limb. scanning. as a target spotting scope, for where and tell it to water the plants or "This," he says, "is just a first step in watching birds. wildlife, people, etc. Best of all, you'll love our LOW price. Order wash the car." Joe Engelberger, chair- understanding the relationship be- yours today! man of Transitions Research Corpora- tween intelligent systems and graceful Fully Coated Optics for Best Clarity tion and sometimes called the father of movements. and Precise Magnification. industrial robots, also firmly believes "But limbs are really extraordinarily 15X to 45X Variable Zoom Focusing. home systems will be a staple by the primitive systems," Pellionisz adds. 50mm Achromatic Objective Lens. Dependable Rack and Pinion Focusing. turn of the century: "We did a survey, "By the year 2001, they'll be mere toys. Rotates 360 Degrees. Panhead Lever. and the number one thing that women The difference between systems of to- Foldable 9½" Metal Tripod. want is a robot that will clean their day and systems of tomorrow will not Top-Mounted Sight Mechanism. bathrooms." Black. be their strength or their human quali- Lifetime Limited Mfr.'s Warranty. To do so, a robot will need not just ties-it will be their intelligence. The intelligence and dexterity, but a way of real goal is not just robotic arms that Mfr. List $119.95 connecting the two. That's the specialty can do something, but robotic systems $49 of Andras Pellionisz, a biophysicist at that can recognize a situation, make a Liquidation New York University Medical Center. decision, and then do something." Price Pellionisz is best known for his studies Just how much machines like Kuper- Item H-4036-7414-899 Shipping, handling: $6.50 ea. of the cerebellum, that part of the brain stein's INFANT will be able to do in the that coordinates limb movements. He near future depends a lot on how fast Credit card customers can order by has devised a theory of how the cere- they can mature into responsible adult phone, 24 hours a day, 7 days a week. bellum integrates two distinct coordi- robots. By 2001, Kuperstein predicts, Toll-Free: 1-800-328-0609 nate systems-that of the sensing or- INFANT and its contemporaries may gans and that of the muscles-to per- have reached adolescence. Perhaps SEND TO: form such complex tasks as grasping they will have learned enough to per- COMB Authorized Liquidator and walking. And there is no reason the form simple housecleaning tasks, or 1405 Xenium Lane N/Minneapolis, MN 55441-4494 Send Tasco Telescope(s) Item H-4036-7414-899 at theory can't be adapted to robots. even pick oranges off trees. But to do $49 each, plus $6.50 each for shipping and handling (Minnesota residents add 570 sales tax. Virginia residents In his cluttered university office Pel- more than that may take some teenage add 4.5% sales tax. Sorry. no C.O.D. orders.) lionisz demonstrates just how convinc- rebellion. = My check or money order IS enclosed. (No delays in processing orders paid by check) ing his ideas are. He points to the "The more flexible and skilled you PLEASE screen of a Macintosh computer on want robots to become," says Kuper- CHECK: which he has created an image of a cat's stein, "the more independent from Acct. No. Exp leg. The leg is animated according to their human designers they have to be- PLEASE PRINT CLEARLY his theories of movement-and indeed, come. It's difficult to constrain the its movement on the screen looks re- kinds of mistakes these things are going Name markably lifelike. Pellionisz issues a to make. You want your child to learn Address Apt. # command to the Mac, and the leg from its mistakes; well, these machines speeds up and slows down realistically. have to make their own mistakes and City State Then he points to a graph at the side learn from their own experiences." PHOTOGRAPH BY AERO/SIPA PRESS ZIP Phone 1 of the picture that shows the movement -Mark Kemp Sign Here 70 DISCOVER NOVEMBER 1988 U.S. TECHNOLOGY POLICY THE 3 SAA AND UNITED POLICY SCIENCE BIRLY OFFICE OF OF EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF SCIENCE AND TECHNOLOGY POLICY WASHINGTON, D.C. SEPTEMBER 26, 1990 EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF SCIENCE AND TECHNOLOGY POLICY WASHINGTON, D.C. 20506 September 26, 1990 Dear Messrs. Chairmen: I am pleased to transmit to you a statement of the Administration's technology policy. This paper brings together the many facets of technology policy, describes what they are, and shows how they fit into a comprehensive framework. It consists of the goal and strategy of this policy and the program implementation proposed in the Administration's Fiscal Year 1991 budget submittal to Congress. It is also intended to serve as a baseline for future dialogue and discussion of technology issues, both inside and outside of the government. Areas associated with classified national security technologies are not included. The issues involved in technology policy are varied and complex. Nonetheless, the underlying theme is that all sectors of our society have important roles to play in achieving the goal of this policy. There are formidable challenges facing us, but by working together and capitalizing on our strengths, we can ensure continued U.S. economic and industrial competitiveness. Sincerely, Danan Rowley D. Allan Bromley Director The Honorable Robert C. Byrd The Honorable Jamie L. Whitten Chairman Chairman Appropriations Committee Appropriations Committee U.S. Senate U.S. House of Representatives Washington, DC 20510 Washington, DC 20515 U.S. TECHNOLOGY POLICY THE SPRESIDENT 3 34 ANY & CUTIVE UNITED POLICY SCIENCE BILL OFFICE 30 OF EXECUTIVE OFFICE OF THE PRESIDENT OFFICE OF SCIENCE AND TECHNOLOGY POLICY WASHINGTON, D.C. SEPTEMBER 26, 1990 U.S. TECHNOLOGY POLICY A nation's technology policy is based on the broad principles that govern the allocation of its technological resources. Competitive market forces determine, for the most part, an optimal allocation of U.S. technological resources. Government can nonetheless play an important role by supplementing and complementing those forces. Technology policy is not something that, once set in place, remains immutable. Broad principles exist, but effective technology policy requires sufficient flexibility to permit response to changing national and international situations. We are in an era marked by increased international economic interdependency and increasingly stronger technological capabilities in other industrial nations. These factors pose competitive challenges for U.S. firms as well as opportunities. In formulating a national technology policy, consideration must be given to a nation's traditions, its strengths and weaknesses, and the international environment in which it exists. In almost all respects the U.S. science and technology base remains the world's strongest. The Nation's research universities and the ability of its people to innovate remain the envy of the world. Nonetheless, industrial competitiveness depends on many factors besides technology. Our strengths in technology and innovation have not prevented an erosion in market shares of U.S. companies in many industries. As new products mature, the advantage quickly shifts from the innovator to the efficient producer. We have also seen the importance of high rates of capital investment for the industrial competitiveness of Japan, Europe, and the Pacific Rim countries. The competitive challenges American firms face are multifaceted and complex. There will be no facile, short-term solutions. We, in this Administration, believe it is essential that we recognize and use the strengths of our economic system more effectively to help U.S. firms remain competitive. In order to do so, all elements of our society must recognize that while we possess many strengths and assets, problems do exist, and that we can mobilize our resources and solve them. At the same time, we need to refrain from actions that might distort our basic system of free enterprise -- the Nation's ultimate strength. In order to build on its strengths, U.S. society needs to focus on ensuring: 0 a quality workforce that is educated, trained, and flexible in adapting to technological and competitive change; 0 a financial environment that is conducive to longer-term investment in technology; 0 the translation of technology into timely, cost competitive, high quality manufactured products; 0 an efficient technological infrastructure, especially in the transfer of information; and 0 a legal and regulatory environment that provides stability for innovation and does not contain unnecessary barriers to private investments in R&D and domestic production. In addition, the Federal Government, industry, and academia need to take advantage of opportunities for: o technology transfer and research cooperation, particularly involving small and mid-sized companies; o building upon state and regional technology initiatives; and mutually beneficial international cooperation in science and technology. With its proven human resources and successful tradition of manufacturing, U.S. industry can assert the leadership required to meet the competitive challenges and to capitalize on its opportunities. The principal role of the Federal Government will be to provide an environment conducive to long-term economic vitality, and not allow special interests to divert attention or resources from this goal. The following sections provide more detail on the Administration's goals and strategy to implement its technology policy, and then highlight some of the steps that it has already taken to improve the economic and technological competitiveness of U.S. industry. Goal of Technology Policy The goal of U.S. technology policy is to make the best use of technology in achieving the national goals of improved quality of life for all Americans, continued economic growth, and national security. Strategy to Implement U. S. Technology Policy The goal of U.S. technology policy is to be achieved by maintaining a strong science and technology base, a healthy economic environment conducive to innovation and diffusion of new technologies, and by developing mutually beneficial international science and technology relationships. Implementation of the policy must recognize that all parts of the economy - the Federal Government, state and local governments, industry, and academia -- have roles to play. The education system provides the essential flow of well-trained, innovative manpower. Researchers in academia, the 2 Federal laboratories, and industry all contribute to the science and technology base. Industry makes the investments necessary to turn this knowledge base into commercial products and processes. Federal, state, and local governments support research both directly when they fund specific R&D projects, and indirectly through tax and other incentives for private sector R&D investment. The Federal Government also sets the overall macroeconomic and legal environment in which industry's decisions about product and process development and commercialization take place. In that context, the Administration's strategy to implement U.S. technology policy includes the following major elements: Role of the Private Sector While the government plays a critical role in establishing an economic environment to encourage innovation, the private sector has the principal role in identifying and utilizing technologies for commercial products and processes. In particular, the private sector has the responsibility to: - conduct research and development to advance industry-related knowledge and technology; - identify and aggressively pursue potential commercial applications for technologies developed by its own laboratories as well as by universities, Federal laboratories, and foreign sources; - increase quality, output, and productivity by undertaking necessary investments in physical capital; - improve the skills and abilities of its workforce to meet its specific needs; and - participate cooperatively in improving the quality of U.S. education. Government policies can help establish a favorable environment for private industry to conduct these activities but cannot substitute for aggressive private sector action. Government Incentives for the Private Sector 0 Create an environment conducive to technological competitiveness by ensuring that technology policy concerns are factored into the formulation of related policies (e.g. fiscal, monetary, trade, environmental, etc.) with the overall objective of enhancing U.S. economic growth. 0 Encourage private technology-related investment through Federal monetary and fiscal policies. For example, reducing the capital gains tax differential and making permanent as well as enhancing the tax credit for research and experimentation will provide incentives for added investment. Incentives can also be provided through appropriate tax policies. 3 0 Provide an appropriate legal environment at the Federal level that removes unnecessary obstacles to innovation. Reducing the uncertainties about antitrust enforcement related to inter-firm cooperation in research and technology development encourages the pooling of limited resources and a rapid diffusion of results while still protecting against anticompetitive practices. Reducing the antitrust uncertainties about joint production ventures will also enable firms to cooperate in the development and introduction of new products. 0 Revise Federal procurement regulations and practices to permit greater integration of government and commercial production at the factory level, as well as encourage greater innovation and efficiency in development and production. Also encourage the use of commercial products, to the extent feasible, for defense, space, and other government applications. Improve opportunities for companies to commercialize technologies and computer software developed during the performance of government contracts by allowing the contractors to retain rights in technical data and by protecting their trade secrets. o Provide a stable regulatory environment in order to decrease risk for private investment. Seek greater harmonization of regulations and standards for products and processes with our major trading partners. Encourage increased U.S. participation in multi-lateral international standardization efforts through the standards activities of the National Institute of Standards and Technology. o Seek better international protection of intellectual property to allow more benefits to be recovered from R&D investments. Education and Training o Revitalize education at all levels including not only the training of scientists, engineers, and the technical workforce, but also educating our population to be sufficiently literate in science and technology to deal with the social issues arising from rapid scientific and technical change. Achieving such a goal will require a broad-based approach involving business, academia, and educational organizations, as well as Federal, state, and local governments. 0 Develop a framework for Federal interagency coordination and collaboration in mathematics, science, engineering, and technology education. The goal is to define an effective and appropriate role for the Federal government in support of the states, localities, and universities as they improve science and technology education to build human capital in the U.S. 4 0 Encourage continuing education and training, recognizing that, particularly in scientific and technological fields, education must be a lifelong activity. Federal R&D Responsibilities 0 Increase Federal investment in support of basic research. Private industry does not invest- heavily in-basic-research-because the payoffs-are so unpredictable and diffuse that individual firms cannot be confident of fully recovering their investments. However, the long-term potential benefits of this research are SO large that society cannot afford not to make the investment, especially in university research which, in addition to new knowledge, also produces trained scientists and engineers of the future. 0 Participate with the private sector in precompetitive research on generic, enabling technologies that have the potential to contribute to a broad range of government and commercial applications. In many cases these technologies have evolved from government-funded basic research, but technical uncertainties are not sufficiently reduced to permit assessment of full commercial potential. In pre-competitive research, which occurs prior to the development of application-specific commercial prototypes, research results can be shared among potential competitors without reducing the financial incentives for individual firms to develop and market commercial products and processes based upon the results. 0 Continue the Federal government's development of products and processes for which it is the sole or major consumer, such as national defense, provided that no commercially available products can be substituted. The government, in such cases, must rely principally on the private sector to undertake the development process. Revise current Federal procurement regulations to strengthen the abilities of companies involved in developing and demonstrating these products to use the same research results and technologies for commercial purposes. 0 Maintain a strong Defense technology base to provide options for future weapons systems development and to help avoid technological surprises by potential adversaries. Special emphasis needs to be placed on shortening the time required for transferring R&D results to production and on using commercial products. 0 Streamline Federal decision-making structures and mechanisms to eliminate unnecessary and cumbersome regulations and practices that inhibit industrial competitiveness. 0 Encourage international cooperation in science and technology, where mutually beneficial, and inform U.S. researchers of opportunities to participate in R&D initiatives outside the U.S. 5 Transfer of Federally Funded Technology Improve the transfer of Federal laboratories' R&D results to the private sector. Where appropriate, these laboratories should give greater consideration to potential commercial applications in the planning and conduct of R&D, and these efforts should be guided by input from potential users. To achieve this goal, there must be a closer-working-relationship among ese-laboratories, industry, and universities. Defense-related laboratories can make major contributions while still providing adequate safeguards for classified information. 0 Promote increased industry-Federal laboratory-university collaboration, including personnel exchanges, to help convert Federally-supported R&D into new technologies that the private sector can then turn into commercial products and processes. 0 Promote and encourage access by U.S. industry to Federal laboratories within the guidelines established by the Federal Technology Transfer Act of 1986 (P.L. 99- 502), other existing legislation, and Executive Order 12591. o Expedite the diffusion of the results of Federally-conducted R&D to industry, including licensing of inventions and removal of barriers to commercialization of Federally developed computer software. Encourage direct laboratory-industry interaction within broad, flexible Federal guidelines, since effective technology transfer occurs at the operational level. Federal-State Activities Recognize the importance of decentralization, and encourage states to develop programs that take into account the individual characteristics of each state. Federal programs in such areas as education, training, the national infrastructure, and regional generic technology centers, should build upon state initiatives. Programs To Implement U.S. Technology Policy The Administration has undertaken a broad range of programs and initiatives aimed at translating the technology policy into action. These programs and their associated budget levels requested for Fiscal Year 1991, where applicable, are summarized here. 6 Incentives for the Private Sector The Administration has proposed improvements in incentives for private sector innovation by: 0 Reducing the tax rate on capital gains permanently to spur entrepreneurial activity. The Administration has proposed restoring a capital gains tax differential such as existed before the Tax Reform Act of 1986. A lower tax rate on capital gains will encourage investors and entrepreneurs to make the investments necessary to be competitive. 0 Making the research and experimentation (R&E) tax credit permanent to reduce uncertainty. Under current law, the R&E tax credit is scheduled to expire on December 31, 1990. The Administration proposal to make the credit permanent would permit businesses to establish and expand research facilities without fearing that the tax laws will suddenly change. o Protecting intellectual property through international negotiations. The Administration is aggressively pursuing improved international protection of intellectual property. The current negotiations in the Uruguay Round of the General Agreement on Tariffs and Trade (GATT) are an important forum for developing better international rules. Negotiations on intellectual property rights are also being conducted in the World Intellectual Property Organization and in trilateral talks with the European Community and Japan. In addition, the U.S. is pursuing bilateral negotiations on intellectual property rights under the provisions of the 1988 Omnibus Trade and Competitiveness Act. o Liberalizing export controls to enhance high technology product exports. Dramatic changes in the Eastern European security environment have permitted an Administration re-evaluation of U.S. export controls, and paved the way for an expanded trade potential for U.S. high technology industries. 0 Reforming product liability laws to restore balance to the tort system. The Administration supports the adoption of uniform product liability standards across the 50 states based on three principles of fairness: the right of an innocent person to fair compensation for actual damages; liability based on responsibility for harm and not ability to pay; and encouragement of alternatives to costly litigation. The proposed changes to product liability laws would 7 maintain incentives to produce safe products, but would restore balance to the tort system and reduce uncertainty - particularly for new products. 0 Reforming the Federal procurement process. The Administration supports continued efforts to streamline the procurement process, reduce its complexity and paperwork burden, and provide contractors with incentives-to-innovate and reduce costs. -The Administration has proposed changes in legislation and regulations to foster commercial style competitive procedures for the acquisition of commercial products. A revision of the Federal Acquisition Regulations is being drafted that will allow contractors to retain commercial rights in technical data developed under Federal contracts. The Administration is also developing a policy mandating increased agency use of performance based contracting that gives contractors more freedom and incentive to innovate. o Removing barriers to research, innovation, and development. The Administration supports continued elimination of unwarranted regulation. Deregulation can spur innovation as well as lower prices. It also requires a continuous reexamination of existing regulatory policies to avoid unnecessary stifling of new products and processes. The Administration has proposed antitrust legislation that would reduce the legal uncertainties for companies to enter joint production ventures while still protecting against anticompetitive practices. Challengers would be required to prove that such ventures would harm competition. The legislation would also eliminate punitive treble-damage awards under certain circumstances. Education and Training In addition to the President's broad initiatives on education, there are a number of programs directed at improving education in mathematics and science and at training of the technical workforce. These include: o National Science Foundation: $463 million plus research assistantships proposed in Fiscal Year 1991 The National Science Foundation has a broad range of programs dealing with mathematics and science education and human resources at all levels. Major programs are: - Research career development (graduate research fellowships and enrichment activities for talented high school students). - Teaching materials development and informal science education (aimed primarily at the pre-college level). 8 - Teacher preparation and enhancement (upgrading quality of faculty, providing Presidential Awards for Excellence in Science and Mathematics Teaching, and developing model programs for women, minorities, and the handicapped). - Undergraduate science, engineering, and mathematics education (includes instrumentation grants, curriculum development, faculty revitalization, comprehensive-regional centers for-minorities,-and research experiences for undergraduates). In addition, almost 16,000 graduate students are supported by research assistantships through regular research grants to universities. 0 Department of Education: $333 million proposed in Fiscal Year 1991 - Eisenhower mathematics and science program (provides funds to help State and local educational agencies carry out programs to train teachers and improve instruction in mathematics and science). - Adult education program (aimed at skills needed to cope with new technologies and providing for workplace literacy). 0 National Institutes of Health: $292 million plus research assistantships proposed in Fiscal Year 1991 - Almost 12,000 graduate students receive training grants. - Tens of thousands of graduate students are supported by research assistantships through the $4.4 billion in extramural research grants. o National Aeronautics and Space Administration: $51 million proposed in Fiscal Year 1991 Program activities cover informal K-12 science education, mobile presentations on space to elementary and secondary schools, teacher workshops and internships at NASA research centers, grants for undergraduate and graduate students, and programs for minorities in science and engineering education. 0 Department of Energy: $25 million plus research assistantships proposed in Fiscal Year 1991 - Programs include science and mathematics exposure for middle and high school students, research training of undergraduates, and graduate fellowships in science and engineering. - An estimated 4,000-4,500 graduate students are supported by research assistantships through research grants to universities. 9 0 Department of Defense: $364 million projected for Fiscal Year 1991 for non-military personnel - Pre-college programs (summer programs for minorities). - Undergraduate programs (primarily ROTC scholarships in technical fields). - Graduate fellowships and research assistantships. - Post-doctoral and faculty research appointments. 0 Department of Agriculture: $125 million proposed in Fiscal Year 1991 - Challenge grants to strengthen undergraduate education. - Capacity building grants to strengthen teaching and research programs in the "1890 Land Grant" institutions. - National needs fellowships to recruit and train scientists in the most critically deficient areas. - Graduate assistantships associated with research grants projects. About 13,000 graduate students are supported for graduate studies. - Ag-In-The-Classroom to support science strengthening in K-12 programs. - Research apprenticeships to bring high school students into university and government laboratories to stimulate interest in science. - School enrichment program to function as a catalyst between schools and community to strengthen science programs. - Postdoctoral program in Agricultural Research Service and Animal and Plant Health Inspection Service laboratories. Federal R&D Responsibilities The Fiscal Year 1991 budget proposes to allocate about $71 billion for research and development. This is an increase of $4.5 billion, or 7 percent, over 1990 enacted levels. Civilian R&D will increase by 12 percent, while defense-related R&D will increase by 4 percent. Within this total, $12 billion will be allocated for basic research, an increase of $1 billion or about 8 percent over 1990. The budget contains a number of new and expanded programs that will contribute to the Nation's R&D enterprise and competitive posture. These include: 10 0 A 13 percent increase in the National Science Foundation's budget request for research and facilities, which account for over 75 percent of the NSF budget. Support for basic science and engineering is the foundation on which U.S. technology is built. Within the overall increases there are emphases on Science and Technology Centers, networking and communications, Engineering Research Centers, and major research equipment for universities. 0 Developing-advanced technologies-to-meet Defense- and-civilian.-agency-needs Based on the results of a special survey of the support for selected advanced technologies that are funded by more than one Federal agency, the budget proposals are: - Robotics - The budget provides $192 million to six Federal agencies for support of robotics R&D. The focus of this R&D is on the development of systems that are more autonomous and capable of interacting with changing and uncertain environments. - High Performance Computing - The budget provides $469 million for Federal support of R&D focused on high performance computing. This activity includes the full range of advanced computing technologies as well as systems and applications software, networking, and underlying research and human resource infrastructure. - Semiconductors - The budget provides $537 million for research on semiconductor materials, development and application of semiconductor materials to meet agency mission needs, and support of R&D on semiconductor manufacturing processes. The largest single Federal program is DOD funding of $100 million per year for SEMATECH, a semiconductor industry R&D consortium. - Superconductivity - The budget provides $215 million for superconductivity R&D. Programs in five Federal agencies deal with both high temperature and low temperature superconducting phenomena and materials. - Advanced Imaging Technologies - The budget provides $118 million for advanced imaging R&D. Advanced imaging systems include interactive graphics, high definition displays, advanced signal processing, and advanced digital switching technologies. 0 Improving productivity and the quality of life through biotechnology. The budget proposes $3.6 billion for biotechnology R&D. In pharmaceuticals, foods, agriculture, waste management, and energy, biotechnical advances offer the possibility of improvements that will make a real difference in people's lives. 0 Developing technologies for improved transportation. The budget proposes funding for transportation R&D of $1,527 million. This R&D is aimed at maintaining a modern, efficient transportation infrastructure, an essential factor 11 in being industrially competitive. Federal programs are focused on aeronautics, highways, mass transit, railroads, maritime, water, aviation, and other transportation areas. Promoting alternate sources of energy. For conduct of energy R&D programs in the Department of Energy, the budget proposes total funding of $2,450 million. The R&D is aimed at maintaining abundant, reliable, and economic sources of energy. Federal programs cover-a-broad spectrum of-energy technologies including solar, renewable, conservation, nuclear fission, nuclear fusion, and fossil energy, and supporting energy sciences. 0 Enhancing industrial productivity and development of standards. The budget proposes $198 million for the National Institute of Standards and Technology. R&D in fundamental measurements and standards provides the foundation for U.S. industry, commerce, and science to achieve levels of accuracy and compatibility required to support technological development, efficient processing, process control, and quality assurance. Special activities include R&D on advanced manufacturing technologies. In addition, the Advanced Technology Program provides grants to industry-led ventures to support research on pre- competitive generic technologies. Transfer of Federally Funded Technology Many important steps have been taken, pursuant to the Federal Technology Transfer Act and other legislation, to increase the degree to which Federal laboratories collaborate with private industry in commercializing the results of Federally-funded research and development. These activities include: o Establishment of over 200 active cooperative research and development agreements between Federal laboratories and private companies. 0 Creation of the Precision Manufacturing Technology Program by the Department of Energy to provide U.S. industry greater access to the extensive manufacturing technology, expertise, and facilities available within the Department's Defense Programs weapons complex. 0 Formation of the Biotechnology Research and Development Consortium, a joint research effort between the Department of Agriculture's Northern Regional Research Center, the University of Illinois, the State of Illinois, and six U.S. companies. 0 Formation of a joint venture in high temperature superconducting materials and applications by Du Pont, Hewlett-Packard, and Los Alamos National Laboratory. 0 Establishment of Regional Manufacturing Technology Centers. The budget provides $5 million for this program. The approach is to reduce the barriers 12 faced by small- and medium-sized manufacturers in adopting new technology by creating awareness and providing up-to-date, practical information and expertise on manufacturing technologies and practices. Federal-State Activities Federal-programs-have-already-been-initiated to -build upon the advantages offered by decentralized programs operating at the state and local level. These programs include: 0 Department of Commerce Clearinghouse for State and Local Initiatives on Productivity, Technology and Innovation: The Clearinghouse gathers and analyzes information on the many technology development centers at the state and local level. It will help to develop a network of contacts among state and local officials and staff. 0 Small Business Development Centers: Each Small Business Development Center (SBDC) serves as a one-stop assistance center for businesses and provides services ranging from pre-business start-up counseling to technical advice for existing businesses. The centers have a legislative mandate to assist in technology transfer, make use of Federal laboratories and equipment, and coordinate and conduct research they deem worthwhile. 0 University Centers Program: This program provides funds to involve the resources of universities in economic development within the community. 0 NASA Industrial Applications Centers Program: The centers offer clients access to a national data bank that includes over 100 million documents of accumulated technical knowledge, along with their expertise in retrieving information and applying it in support of clients' needs. The centers are backed by state-sponsored business or technical centers that provide access to the technology transfer network. 0 Trade Adjustment Assistance Centers Program: The centers provide trade-impacted small and medium-sized manufacturers with in-depth technical assistance. 13 The IMAGINATION of NATURE CALTECH at 100 On the cover: Nearly the entire sky, as seen in infrared wavelengths and pro- jected at one-half degree resolution, is shown in this image, assembled from six months of data from the Infrared Astro- nomical Satellite (IRAS). The bright horizontal band is the plane of the Milky Way, with the center of the galaxy located at the center of the picture. On the facing page: A mechanosensory projection interneuron stained in an adult grasshopper by intra- cellular iontophoresis of cobalt hexamine. The diameter of the soma (lower right) is about 20 µm. Photo: G. Laurent Th he imagination of nature is far, far greater than the imagination of man. The same thrill, the same awe and mystery, come again and again when we look at any problem deeply enough. With more knowledge comes deeper, more wonderful mystery, luring one on to penetrate deeper still. Never concerned that the answer may prove disappointing, but with pleasure and confidence we turn over each new stone to find unimagined strangeness leading on to more wonderful questions and mysteries — certainly a grand adventure! Richard P. Feynman Nobel Laureate Caltech Faculty Member, 1950-88 Richard Chace Tolman Professor of Theoretical Physics, 1959-88 A COMMUNITY of DISCOVERY The PEOPLE of CALTECH 2 C altech is a century old an instant of time in the history of humankind. Yet in that instant, Caltech has made substantial scientific, engineering, and technological con- tributions. These achievements have been acknowledged with the 21 Nobel Prizes, 29 National Medals of Science, and 2 National Medals of Technology awarded to Caltech faculty and alumni. At present, Caltech has on its faculty one of the highest percentages of members of the National Academies of Sciences and Engineering of any university in the nation. The explanation for this amazing record lies in the very nature of the Caltech community. Caltech has brought together a small group of outstanding people and placed no barriers between them. Students and faculty work side by side, often beyond the bounds of traditional academic disciplines. Professional divisions have been minimized so that people and ideas may move more freely. In this environment of trust and integrity, people confront exciting and difficult problems; they explore new areas, instead of colonizing the old. In so doing, they have established an impressive tradition of intellectual daring. Intellectual pursuits have gone hand-in-hand with practical applications. Early work in Caltech's high-voltage laboratory, for example, contributed to the development of the power industry in southern California. Its wind tunnels helped give birth to the aviation industry, its wartime rocket program to modern spaceflight. Its geologists and engineers have helped bring water to Los Angeles and keep buildings standing during earthquakes. And Caltech's electrical engineering and materials science research has produced innovations in the design of computers and integrated circuits. Achievements and contributions-these are not relics of the Institute's past. Rather, they are milestones along a remarkable path of discovery, one that reaches into the future just as surely as it grows out of the past. Highlighted in the following pages are examples of research produced during the first century of Caltech's history. They by no means encompass all that Caltech does, but taken together they suggest Caltech's significance to our collective past, present, and future. The next section provides a brief outline of what it will cost to preserve this path of discovery into the Institute's second century. The examples presented in this book provide only a sampling of the many contributions made to science, tech- nology, and engineering by generations of Caltech students, alumni, and faculty. The people of Caltech-they are the reason our institution exists and why it deserves the highest levels of support. Homas { Everhare Ruben 7. mettler Thomas E. Everhart Ruben F. Mettler President Chairman of the Board 3 FOUNDATIONS of LIFE and MIND Caltech's researchers look for answers to the rid- Two of Morgan's recruits, physi- dles of life, growth, and disease at the cist-turned-biologist Max Delbrück most fundamental level-that of genes and biologist George Beadle, revolu- and the proteins they determine. tionized our understanding of the Thomas Hunt Morgan, the first nature and function of the gene. A contemporary of theirs, chemist Linus chairman of the Division of Biology, Pauling, helped confirm that genes identified the gene as a specific entity with a fixed location on a chromosome direct the synthesis of enzymes, which then control the manufacture -an insight central to all subsequent of the cell's proteins. work in genetics. He also recognized that life is fundamentally chemical. By working across disciplines, Thus, Morgan was instrumental in these faculty members and their col- bringing to Caltech chemists, bio- leagues helped lay the foundation for chemists, and physicists to seek defin- Caltech's current work at the frontiers itive answers to such questions as of neuroscience, biochemistry, and how a complex organism can develop molecular biology. The following from a single fertilized egg, how the examples provide a glimpse at some body recognizes minute invaders of the significant projects currently Thomas Hunt it has never encountered before, and in progress on campus. Morgan, Pamela how the brain functions to make us Bjorkman, Leroy Seymour Benzer (a former post- thinking, feeling creatures. Hood, Peter Dervan, doctoral fellow under Delbrück) is and Seymour Benzer probing how genes control the devel- 4 opment and function of the nervous Biologist Seymour system. His work has yielded valuable Benzer's studies of the insights, including the identification fruit fly Drosophila probe the foundations of the brain cells that selectively de- of life and mind - how generate in patients suffering from does a single cell Alzheimer's disease. develop into a com- plex organism whose Peter Dervan is designing mole- cells are exquisitely specialized? This cules that bind to specific sites on DNA. micrograph of a lar- These molecules may one day help val Drosophila brain make it possible to map the spot where shows the axons of developing retinal any given gene is encoded among the nerve cells (stained three billion chemical units that make with a fluorescent up the blueprint of human heredity. marker) fanning out toward the brain's Using x-ray crystallography, visual center as the vene at the molecular level to enhance brain wires itself up. Pamela Bjorkman is deciphering the three-dimensional structure of pro- the immune response, or prevent it teins crucial to the immune response. from making mistakes, as in some These so-called histocompatibility forms of arthritis and diabetes. molecules bind to infected cells and Motivated by his research on signal the body's defenses to attack families of genes related to the immune them. Knowing the proteins' structures response, Leroy Hood has developed may one day allow scientists to inter- instruments to sequence and synthesize DNA and proteins. These instruments already have dramatically increased the productivity of biochemical research. In a single day biologists and chemists can now determine the chemical structure of complex mole- cules previously requiring teams of researchers many months. 5 INFORMATICS and COMPLEX SYSTEMS Information technology already drives a $750 billion industry worldwide; yet, sur- prisingly, this technology is still in its infancy. Through advances at every level of computing, from the design of integrated circuit chips to software This retina chip, devel- that mimics human cognition, to large oped by Carver Mead and Misha Mahowald, integrated systems, Caltech faculty are is a first attempt to hastening a new relationship between mimic in silicon-based this technology and its users. The hardware that which nature does so well in computer will no longer be a mere carbon-based "wet- implement but rather an assistant-and ware." A housefly perhaps even an advisor-in our work. avoiding a swatter is solving a complex At the center of these revolution- visual and kinematic ary developments is the silicon chip. Mead and a group of Caltech gradu- problem with a speed and economy of Carver Mead predicted that chips could ate students created a program for effort that computer hold millions of computing elements; designing specialized chips from sym- designers can only he then devised a way to design such bolic descriptions-the silicon com- dream of. Biologically successful design chips. His approach became the piler. Forbes magazine has predicted principles, honed over industry standard. He also built the that this development may revitalize millions of years of first gallium arsenide MESFET tran- the American chip industry by speed- evolution, have much to offer the next gen- sistor, opening the way for a faster ing innovation. Important leaders of eration of computers. nonsilicon-based technology. Finally, today's most advanced entrepreneurial ventures in chip design, and of large corporations developing information- based systems, have come from Caltech. The Institute's path-breaking work in large-scale chips is comple- mented by the development of innova- tive computing systems and software- areas offering enormous potential gains in computing speed and produc- tivity. In 1985, Charles Seitz and his BB 6 Carver Mead, Christof Koch, John Hopfield, and Charles Seitz students developed the highly concur- as did the integrated circuit, and rent Cosmic Cube message-passing their ability to learn is being advanced multicomputer, a novel approach to by Caltech faculty. Mead has also high-speed computing that has helped developed a rudimentary retinal chip, create a new segment of the computer while Christof Koch is searching for industry. The latest products of his the computational principles that research are ultrafast message-rout- govern visual pattern recognition. ing chips and software for distribut- As Caltech faculty begin to translate ing parts of computing problems to this knowledge into silicon, they ensembles of small, fast computers. take a step toward producing a truly These are being incorporated into intelligent machine. the next generation of concurrent As computers evolve, they change supercomputers. the way scientists work. Computer Future computers may be simulations of complex phenomena modeled on biological systems. Mead generate data that would be difficult and John Hopfield are part of a group to obtain in the laboratory. For exam- that designs specialized chips and ple, Anthony Leonard is developing systems of chips, called neural nets, techniques to simulate unsteady-flow that process information (such as separation-e.g., the turbulent air sight and sound) in a way more like caused by a spinning helicopter rotor - - the brain does than do traditional in three dimensions. computers. Such neural nets promise to advance computing as dramatically 7 MOLECULES, MATERIALS, and MICRODEVICES Plastic wires capable of conducting current, Duwez went on to discover a electronic devices no more than a new class of materials, metallic glasses, few atoms wide, solar cells that might endowed with unusual electronic someday mimic photosynthesis: these and magnetic properties, including technological marvels are taking shape resistance to radiation and corrosion. at Caltech and elsewhere because scien- A group of Caltech researchers, tists now design not only machines but including Thad Vreeland, William the materials of which they are com- Johnson, and Brent Fultz, along with posed. both undergraduate and graduate students, has devised a method for Caltech's early materials scien- fabricating these materials in bulk, tists were driven by practical prob- a precondition to studying many lems. Just before World War II, Pol of their exotic properties. Duwez investigated what happens to metals subjected to sudden and The microchip revolution has intense shocks (explosions, for motivated a quest for more efficient example). From Duwez's lab notes, conducting materials to make pos- aerodynamics expert Theodore von sible supersmall, superfast electronic Kármán derived the complete theory devices. William Goddard III, through of plastic-wave propagation, a major his pioneering computer models of step in our understanding of how how bonds form between atoms and materials respond to stress. molecules in chemical reactions, is hastening the chemist's ability to design more complex molecules. Harry Gray, Kerry Vahala, Robert Grubbs, and Pol Duwez 8 Robert Grubbs has perfected a new process for making polymers with properties that can be varied by mole- cular design. His group may eventually be able to create superlattices and com- posite materials containing different layers that are only a few atoms thick. Will electronics, a field that was revolutionized by the invention of the transistor, eventually produce devices as small as a few atoms and capable of operating at the speed of light? Amnon Yariv has made a laser only 20 atoms thick that operates on virtu- ally no current. A group led by Kerry Such electronic devices will still While most research- Vahala has produced bumps of gallium need energy to run them. Harry Gray's ers seek new ways to put molecules and arsenide a few hundred atoms thick research into the processes whereby materials together, with the capacity to emit light when electrons move in metal-containing Ares Rosakis studies stimulated by electrons. proteins such as chlorophyll could what happens when they come apart. This lead to a chemical system that harvests supercomputer simu- energy from sunlight the way that lation of a steel plate green plants do. breaking shows stresses ranging from low (blue) to high (red). The crack is traveling from left to right. The yellow spike is the crack tip, where break- ing bonds relieve local stress. Rosakis's group has developed high- speed methods to measure the stresses and temperatures surrounding a moving crack, which travels faster than a mile a second. The UNIVERSE From the farthest reaches of the cosmos to the tured a major branch of modern physics innermost workings of the atomic called quantum electrodynamics. nucleus, Caltech scientists probe the Murray Gell-Mann developed a theory origin, evolution, and destiny of the describing the building blocks of universe. matter, which he dubbed quarks; their existence was later demonstrated During Robert Millikan's tenure by experiment. His discovery opened as administrative head of the Institute up new avenues of research in sub- (1921-45), Caltech became a world- atomic physics, clarified the nature of class center for the study of physics the "strong force" that holds protons and astronomy. Millikan illuminated and neutrons together in the atomic a basic constituent of matter, the nucleus, and pointed the way to a electron. A former student of his, better understanding of what occurred Carl Anderson, deepened our under- in the first instants of the big bang, standing of the universe and matter the explosion that gave birth to by discovering the first antimatter the universe. particle, the positron. Since those early years, Institute Following in the tradition of the great astronomer George Ellery faculty members have continued to Hale, Caltech physicists, astronomers, ask the most searching questions and astrophysicists have built sophis- about the nature of physical reality. ticated instruments to explore our Richard Feynman completely restruc- dynamic universe. With them, Insti- tute scientists have discovered the Gerald Wasserburg, Kenneth Libbrecht, Murray Gell-Mann, and Robert Millikan 10 universe's oldest and most distant objects, identified nearby stars that may be forming their own solar sys- tems, and explored the planets. Closer to home, Kenneth Libbrecht has com- piled research data that provide a surprisingly complex picture of the internal dynamics of the sun. Caltech geologists, too, are looking outward to answer basic ques- tions. Clues to the origin of our solar system are scattered across billions of miles. Gerald Wasserburg has been comparing isotopes in moon rocks and interplanetary debris in an attempt to describe the early chemical and physical evolution of the solar system. HL Tauri is a nearby sunlike star that is younger than our own. This image, made by Steven Beckwith and Anneila Sargent with the millimeter- wave interferometer at Caltech's Owens Valley Radio Obser- vatory, shows the gas cloud orbiting HL Tauri that may even- tually condense into planets. Although no planets have yet been detected outside our own solar system, astronomers believe that planetary for- mation is a common process throughout the universe. 11 EARTH and ENVIRONMENT Throughout Caltech's history, its scientists and engineers have studied the environ- ment in the broadest possible context, expanding our awareness of the forces that shape it, and of our Antarctic ice moves impact upon it. toward the sea with glacial slowness - Caltech has pioneered far- perhaps a dozen feet reaching investigations and innova- per year. "Ice streams" tions in earthquake science. In the tens of miles wide, however, move sev- 1930s, Charles F. Richter joined with eral feet per day - as Beno Gutenberg to devise the first much as 100 times instrumental method for measuring faster than the ice sheet around it. A the energy of earthquakes-the Richter stream is marked scale. In so doing, they helped develop from the air by the modern seismology. Today, geologist jumbled, churned-up belt of ice along either Kerry Sieh is adding to our under- Preparing for earthquakes and margin (a cloud shadow standing of earthquakes through the finding ways to minimize their poten- crosses the stream in precise dating of recent great earth- tial danger to life and property inter- the middle distance). quakes along the San Andreas Fault. ests earthquake engineers at Caltech. Geologist Barclay Kamb's studies may The new dates he has established George Housner, known as the "father show if the Antarctic present an intriguing pattern cluster of earthquake engineering," has devel- ice sheet is breaking of two or three major shocks within oped with other Caltech faculty the up, a possible con- sequence of climatic a century or so, separated by two to design recommendations that have change. three centuries of quiet. resulted in some of the first earth- quake building codes based on modern engineering principles. Housner headed the California commission investigat- ing the collapse of the Nimitz Freeway during the 1989 Loma Prieta Earth- quake, which struck the San Francisco Bay area. 12 In the late 1940s, Arie Haagen- Her approach makes use of naturally John Seinfeld, Smit conducted basic research that occurring bacteria that are capable of George Housner, Mary Lidstrom, first identified the components of consuming chlorinated hydrocarbons, Kerry Sieh, and smog. His discoveries provided the a major class of groundwater pollu- Charles Richter groundwork for Caltech's current tants. She and her students are using work in the chemistry and physics of advanced microbiological techniques air pollution. John Seinfeld has devel- to identify the genetic roots of this oped detailed mathematical models of capability. Her goal is to make it pos- pollutant behavior in the atmosphere. sible to apply these and similar organ- Now part of the Federal Clean Air Act isms to some of our most serious pol- and in use by the state of California lution problems, thereby tapping and the Environmental Protection nature's own potential for self-renewal. Agency, these models make it possible to examine the hypothetical conse- quences of reducing levels of emissions. Real solutions to environmental problems must undo damage without creating further disturbances. A poten- tial path to this necessary condition is being explored by Mary Lidstrom. 13 HUMAN VALUES and INSTITUTIONS From its early days, Caltech has placed scientific arly expertise to their Caltech stu- and technical education in the context dents and their professional peers. of other human activities. In 1921, the Historian Eleanor Searle has brought trustees established the requirement- a new understanding to the Norman unique in any engineering college at period with the research she pub- that time- - of four consecutive years lished in her book Predatory Kinship of study in the humanities for all and the Creation of Norman Power, undergraduates. Historian and politi- 850-1066. Literature professor John cal scientist William Munro, who Sutherland studies publishing and joined the faculty in 1927, played an printing in Britain and America from especially important role in the devel- the inception of printing to the opment of this program, securing present day. endowment for the humanities and Classroom studies are further reshaping the undergraduate humanities enriched by Caltech's program in Sci- curriculum. Today, Caltech under- ence, Ethics, and Public Policy. The graduates spend 20 percent of their program introduces students, faculty, course time studying the humanities and staff to informed thinking on and social sciences. issues related to the development of Munro's vision has been care- science and its engineering applica- fully guarded over the years and has, tions, in a socioeconomic and political in fact, been strengthened by the context; the ways science and technol- appointment of outstanding faculty ogy shape, and are shaped by, public members who contribute their schol- policy and bureaucratic practice; and the moral and ethical issues related to the uses of science and technology. Daniel Kevles, Eleanor Searle, William Munro, Thomas Palfrey, and Charles Plott 14 The program was developed by Daniel Kevles, who is now collaborating with Caltech biologists to examine the moral implications of modern biotech- ENIT ADPEVENE blC E nology and its potential applications. Investigators led by Charles Plott, working in Caltech's Laboratory for Experimental Economics and Political Science, have pioneered innovative techniques that have made it possible to examine the validity of various political and economic theories under the effects of futures markets and "The Duke's vessel controlled laboratory conditions. Stud- insider trading on asset price volatil- lands at Pevensey" is part of the famed ies that Plott and his colleagues have ity, to a comparative study of different Bayeux tapestry, carried out over the last 15 years have procedures for eliciting voluntary embroidered in the had a direct impact on policy making contributions. He has also been study- Middle Ages as a record of the Norman in the public and private sectors in ing the theoretical foundations for conquest of England. such areas as interstate commerce the design of incentive schemes, with Recent studies by his- and transportation. applications to cartel behavior, voting torian Eleanor Searle indicate that the Thomas Palfrey has been using rules, auctions, and multilateral medieval Norman contracting. similar experimental techniques to- state was built on a complicated network gether with theoretical models to of kinship alliances. study a wide range of problems, from Kin loyalty was added to the more fragile bonds of chosen lead- ership, resulting in a group of cousins-by- marriage that could not only defend itself against French threats, but could (and did) see to it that no other, unallied group flour- ished in Normandy. 15 The PRICE of DISCOVERY | The FUTURE of CALTECH 16 T he achievements presented here were made in an intimate, unfettered community of dis- covery. Over the decades, this Caltech community has required significant resources to maintain such a high level of productivity. With the increasing competition for public funds, the urgent question arises: who will step forward to assure that the most daring work in engineering and science can continue, the kind of work upon which our competitive future as a nation depends? Government support for fundamental scientific research has increased significantly in the past half-century. That commitment, as well as support for engineering and education, has fluctuated with policy objectives. The excellence of Caltech's work has earned it a generous share of such support, but such success may prove to be a mixed blessing. Grants from public sources are becoming smaller, their duration shorter, their stipulations and constraints more cumbersome. Less and less do they allow for the fluid, farseeing exploration that is Caltech's hallmark, or for the costly process of training tomorrow's innovators to think in the Caltech way. The key issue remains the price of innovation and the cost of its neglect. If narrow notions of cost-benefit limit our best minds to doing only what they have successfully done before, then true innovation may cease and the greatest advances might well elude us. Caltech's leadership in innovation represents a practical and an intellectual resource that the nation cannot afford to lose. Such a loss is unthinkable to those who value Caltech. They under- stand that money invested in Caltech is venture capital for the highest-quality work in science and engineering. Thus private donors have helped underwrite the construction of Caltech's buildings, supported Caltech students with scholarships and fellowships, and sponsored a range of research projects. Many of Caltech's most ambitious current enterprises, including the construction of the world's largest optical telescope and of an institute dedicated to developing new technologies to spur discovery in biology and chemistry, were made possible by significant commitments from private sources. Tomorrow's bold scientific achievements will depend on equally bold philanthropic commitments. At Caltech, the two go together, for trust and conviction motivate the philanthropic investment-trust - in the power of human intelligence and conviction that ideas can transform our lives for the better. A century of achievement at Caltech is powerful evidence that donors with this trust and conviction are the most farseeing and astute of investors. 17 UNDERGRADUATE EDUCATION Caltech's 800 undergraduate students are among Institute's primary goals is to make the most gifted and talented in the similar opportunities available to more country. As Caltech students, they Caltech students. Finally, Caltech benefit from a student/professor ratio admits students without regard to of 3:1, perhaps the nation's lowest. their financial means, then works with They learn science and engineering them and their families to meet their by working in labs with outstanding demonstrated need. faculty. In the process they also Given the cost of such experience the excitement of being at commitments, can Caltech remain My four-year expe- the intellectual cutting edge of their affordable and accessible? Several rience at Caltech chosen fields. Their accomplishments revolutionized the factors threaten those qualities. in this environment are impressive, way I thought about from the discovery of a distant super- At Caltech, as elsewhere, the science, society, scientific endeavors, nova to the development of techniques cost of education has been rising and myself. Although for fabricating new industrial materials. steadily. That rise has been fueled one might argue that As graduates, they become leaders in by a number of factors, including any rational person would react that way science, engineering, business, and changes in teaching and research to the "college expe- medicine. Indeed, they make it a matter technologies and the need to mod- rience" in whatever of national interest that the academic ernize old facilities, from student setting, I would argue that my conclusions community of Caltech be maintained. houses to labs. Increased costs have were different from The task requires considerable been partially reflected in increased those I would have tuition. Yet in the last decade, federal drawn from attending financial commitment. First, to any other university. support for student financial assistance preserve the low student/professor After I left Caltech, has steadily decreased. Two-thirds of ratio, Caltech has resisted income- I found that my ap- Caltech's undergraduates currently proach to problems, generating increases in enrollments, receive need-based financial aid, my standards and just as it has resisted dependence expectations, cer- and the Institute funds an increasing on graduate students for much of its tainly set me apart percentage of the cost. If Caltech from a good many of instruction. Second, Caltech provides cannot maintain this level of support, my fellow graduate extensive opportunities for conduct- students. In short, it may not be able to accept many ing independent research under the whenever anyone excellent students. asks me, "Where did supervision of faculty. To take but one you go to college?" example, Caltech has expanded its In a sense, any private gift that I am always tempted highly successful program of Summer reduces the educational cost to the to say, "I didn't, I went Undergraduate Research Fellowships to Caltech." student- no matter how indirectly- (SURFs) from an original 18 to more will help preserve the character and Madeline A. Shea (B.S. '77) than 100 students annually at a cost educational effectiveness of Caltech. Presidential Young Investigator exceeding $600,000. One of the In four areas, however, private support Assistant Professor, Biochemistry can have a direct impact: financial University of Iowa assistance to students, undergraduate research opportunities, the upgrading of student housing, and the expansion 18 Two-thirds of Caltech's undergraduates re- ceive need-based financial aid. Caltech admits students on the basis of talent and their interest in science and engi- neering, without regard to their ability to meet the full costs of attendance. If of athletic facilities. Without private The small student-to- support, Caltech will eventually be professor ratio (3:1) provides many oppor- forced to choose between those areas. tunities to interact Students discouraged from coming to with faculty, in the Caltech because their financial needs classroom and lab. cannot be met or because facilities are outmoded represent potential that may go unfulfilled at a time when the nation needs high achievement in science and engineering. America's best and brightest deserve the opportunity to excel; private support can guarantee them that chance. 19 GRADUATE EDUCATION If the United States is to maintain its international They are treated as colleagues and leadership in science and its competi- members of a team. When they graduate, tiveness in advanced technology, if they are prepared to make a difference it is to meet the challenge of human rapidly, and their record of achieve- NORMAN CHURCH health and assure clean air and water, ment speaks for itself. Caltech doctoral it must encourage potential graduate graduates occupy leadership positions students to enter degree programs in in academia, industry, and government. the sciences and engineering. More- Because of Caltech's importance over, it must challenge them to ask When I began my in training the next generation of courses at Caltech, new and penetrating questions and scientific and engineering leaders, it I thought I had made assume intellectual as well as profes- is essential that the Institute recruit a terrible mistake. sional leadership. Caltech has created I had thought my and support the most outstanding study of science was an environment for graduate study in graduate students. As with its under- behind me and what which such challenges are central. I needed was to graduates, Caltech must meet keen become expert at At Caltech, graduate students competition to maintain the caliber of applying science to can concentrate on the primary goal its graduate student body. Because a the design of real-life of their education establishing them- graduate student's choice of schools electrical equipment. My eyes were opened selves as independent investigators. is strongly influenced by economic to a whole new con- The total Caltech faculty-which factors, first-year fellowships are cept of how to pre- includes postdoctoral fellows as well critical to Caltech's ability to attract pare for a career in the application of as professorial, research, and visiting the very best science and engineering science Innovative faculty-nearly equals the number of students. Graduate students are fre- engineering consists graduate students. Thus, these students quently supported by federal research in part in inventing new ways to put well- are certain to be working closely with grants, a funding pattern that leaves established principles outstanding scientists and engineers. many good students-particularly those to work. But a large The most important dimension with special needs or in areas under- part of what engi- neering is about, of graduate education at Caltech, funded by the federal government- I came to see, is the however, is intellectual responsibility. in need of private support. exploiting of new Graduate students are essential to the knowledge as soon The Institute's continued ability as possible after it is research conducted by Caltech faculty. to attract and support outstanding uncovered. It's like the graduate students therefore depends difference between learning how to pump on adding to the current endowment oil ever more efficient- for graduate fellowship support. ly from an existing well and finding new oil deposits. Caltech taught me how to make discoveries. Simon Ramo (Ph.D. '36) Caltech Life Trustee Co-Founder and Director Emeritus, TRW Inc. 20 Working as indepen- dent investigators, Caltech graduate students prepare themselves for future leadership positions in academia, industry, and government. Graduate students have the opportunity to do their research at such off-campus facilities as Palomar Observatory. 21 POSTDOCTORAL STUDY Caltech's contributions to science and engineering The cost of maintaining this depend on protecting and nurturing element of the Caltech community is its community of scholars, one in anywhere from $28,000 to $40,000 which faculty, undergraduate and per fellow per year, as well as a large graduate students, and postdoctoral amount to maintain the facilities in fellows all play a vital role. which postdocs work. Some of that money comes from private contribu- With the increasing pace and tions, but at present the bulk of it complexity of research, postdoctoral derives from public sources, usually When you put a lot fellows have become especially impor- federal grants. of powerful intellects tant members of the research commu- together in one place, nity in many fields of inquiry. They Federal funding for postdoctoral the chances are almost perform a vital function as mentors to fellows varies greatly from field to nil that they will con- sistently agree with both graduate and undergraduate field and, as with faculty and students, each other. Caltech is student researchers. They are, at the the best individuals are in great small enough, and the same time, a key means by which the demand. Endowed funds to support people here know and respect each other range of research and intellectual postdoctoral fellowships will ensure well enough, that they activity on campus is extended. that the Institute can continue to feel free to disagree. That generates a tre- In return for these critical contri- attract and support outstanding mendous amount of fellows in many important fields. butions, Caltech faculty guide postdocs intellectual energy. When I first arrived on through the crucial final stage of their the Caltech campus, scientific training, the final prepara- I saw Albert Einstein tion for their careers as research and Robert Millikan heatedly debating on scientists and engineers. Many post- the steps of Throop docs do their most creative, "break- Hall. I said to myself, through" work during this period, "This is where I belong." before they take on the additional William A. Fowler (Ph.D. 36) responsibilities of teaching and Nobel Laureate administration that come with Caltech Faculty Member, 1936- professorial appointments. Institute Professor of Physics, Emeritus, 1982- 22 Postdoctoral fellows and their faculty advi sors establish a resear environment in which new ideas are devel- oped and explored. Together, they are the leaders of re- search projects that also include graduat and undergraduate students. Endowed postdoctoral fellowships permit outstanding young scientists and engi- neers to conduct advanced research projects at Caltech. 23 RESEARCH Over the history of the Institute, Caltech scientists In addition to funds for capital and engineers have extended human- projects, Caltech also needs direct pri- kind's field of vision and capacity to vate investment in research programs. alter the world for the better. They Several factors make that need urgent. promise to extend both even further Currently, almost 60 percent of Caltech's in the decades ahead as they design operating budget is supported by the computers that are orders of magni- federal government. Grants from such tude faster, probe the heavens with agencies as the National Science Founda- the world's largest optical telescope, tion help defray the costs of salaries, Caltech has been and design robots that can "see." equipment, support staff, and main- and remains the most A major impediment to these tenance. Because of the quality of exciting center in the world for science and Caltech's work, the level of federal breakthroughs would be the loss of its closely associated support is unusually high. Thus, technologies. One rea- scientific independence. As a private Caltech's very success has made it son is that the Institute institution, Caltech exists to foster itself is small, even vulnerable to cutbacks and changes that independence. The freedom to while it operates the in federal funding policies. giant engineering pursue ideas wherever they lead has activities at the Jet made Caltech one of the world's premier The more research Caltech is able Propulsion Laboratory. academic institutions. But guarantee- to support from its own and private The preeminent qual- ing that intellectual independence is sources, the greater will be its freedom ity of its students, its faculty, and of the costly. It cannot be done without from the effects of federal budgetary research program significant private support. fluctuations. More important, increased at Caltech assures a continuation of the The federal government does direct private support will also guar- Institute's long record antee Caltech's ability to set its own not fund the creation of research of Nobel Prize winners, research agenda: to expand its research of widening the infrastructure on university campuses. facilities, purchase and develop new frontiers of science, At Caltech that infrastructure-pri- of creating new tech- equipment, assist new faculty with marily buildings has been created nologies and even start-up funds for their laboratories, entire new industries. almost entirely from private contribu- and launch promising projects. It is indeed at the tions. Major gifts have demonstrated same time a national that no intellectual challenge is too Most important, private support resource and a world daunting when met with the resources will enable Caltech faculty to follow treasure. of private philanthropy. Yet, apart from the path of imagination rather than Harold Brown those initiatives, Caltech still faces that of conformity. That path is often Caltech Trustee Caltech President, 1969-77 significant capital needs to support complicated, and its payoffs are never Secretary of Defense, research. These range from completely guaranteed, but as we look back on 1977-81 new facilities to renovated laboratories. Caltech's contributions from a world greatly altered by them, we recognize that path as ultimately the most efficient and productive possible. 24 Sophisticated com- puter technology enables researchers to design experi- ments that may unlock the secrets of human heredity. SiliconGraphics Summer Under- graduate Research Fellowships (SURFs) are granted to more than 100 undergradu- ates, who devise their own research projects. 25 A GRAND ADVENTURE | 100 YEARS of CALTECH 26 In 1891, Amos G. Throop, a Pasadena In the 1920s, the Seismological The California businessman, founded the modest Laboratory was established. This was Institute of Tech- school of arts and crafts Throop part of the development of seismology nology educates approximately 800 University - that later would become into the international science of undergraduate Caltech. An important step in this detecting, measuring, and studying and 1,000 graduate transformation was made shortly after earthquakes. In the 1930s, Charles F. students each year. Nearly 1,000 faculty the turn of the century by Throop Richter and Beno Gutenberg invented members are in resi- trustee and noted astronomer George the Richter Scale for measuring quake dence, including 280 Ellery Hale, who changed the focus energy. Today, the Seismological Lab- professorial faculty, 380 research faculty of the school to the training of out- oratory continues to be one of the (including 290 post- standing scientists and engineers. premier centers for earthquake study. doctoral fellows), and In the 1960s, modern earthquake 300 visiting and other faculty. Many of the engineering also emerged as a field at Institute's 17,000 "Father" Amos G. Caltech. George Housner and his co- living alumni have Throop, founder of Throop University. workers developed methods that have achieved positions of helped in creating codes for earth- leadership in science, engineering, busi- quake-resistant tall buildings, in ness, government, Los Angeles and other seismically and industry. The active areas. campus is situated Throop was renamed the on 124 acres and includes among its California Institute of Technology in 100 structures some 1920. The next year, the distinguished Charles Richter by 40 laboratory and the Seismological physicist Robert A. Millikan (who had research buildings Lab's recording drums in 1970. equipped with the been persuaded by Hale and chemist latest scientific Arthur Amos Noyes to come to Pasa- instrumentation. The dena in 1917) became the Institute's newest and largest research facility is the first administrative head. This event In 1926, Caltech established Beckman Institute, initiated one of the most rapid rises to whose unique mission prominence of any institution in the the Guggenheim Graduate School is to accelerate dis- country. Two years after his appoint- of Aeronautics (now known as the coveries in biology, Graduate Aeronautical Laboratories, chemistry, and ment, Millikan was awarded the Nobel related sciences by Prize for his work determining the or GALCIT), and in 1929, built the developing and apply- lab associated with it. In 1930, charge on the electron. ing inventions of Theodore von Kármán joined the methods, materials, and instrumentation. Caltech faculty. Under his direction, researchers at GALCIT developed 27 Carl Anderson principles of flight that helped launch the aircraft industry in California. In 1962, von Kármán was awarded the first National Medal of Science for his outstanding contributions to the development of science and engineer- In the 1930s, Caltech became a world center for the study of Theodore von Kármán receiving physics, a position it continues to his award from President Kennedy. hold. During those early years, Albert Einstein was a visitor on the Caltech campus, and Robert Oppenheimer served as a faculty member. In 1934, Carl Anderson discovered the anti- ing. Since then, 28 more Caltech electron, or positron, the first empirical faculty and alumni have received this proof for the existence of antimatter. highest national award for scientific He was awarded the Nobel Prize in achievement. 1936. Richard Feynman joined the The work of Caltech engineers impacted the growth of California in other ways. In the 1930s, 1940s, and Richard Feynman 1950s, they played a crucial role in the design and construction of high- voltage transmission systems and of major irrigation projects in California. They established the High Voltage Laboratory and the Pump Laboratory Caltech faculty in 1950, after com- and helped develop the pumping pleting his revolutionary work in systems, aqueducts, and electrical quantum electrodynamics, work that components to bring water and power earned him the Nobel Prize in 1965. to Los Angeles. At Caltech he expanded on these discoveries over a career of nearly 40 years, during which time he completely revised the teaching of undergraduate physics. Feynman was a key member of the Presidential Commission that investigated the 1986 explosion of the space shuttle Challenger. 28 In the early 1960s, as problems greatly expanded our understanding developed with the accepted explana- of the function of the gene; his discov- tions of nuclear phenomena, Caltech eries included the pivotal notion that physicists Murray Gell-Mann and genes direct the formation of enzymes. Caltech also operates George Zweig determined that protons He was awarded the Nobel Prize in the Jet Propulsion and neutrons, long considered the 1958. Max Delbrück revolutionized Laboratory for the undamental building blocks of matter, the study of biology by bringing to National Aeronautics were made up of even smaller parti- and Space Admin- it the techniques and perspectives istration. The world's cles, which Gell-Mann called quarks. of physics; his work earned him the leader in unmanned Their theory was confirmed five years Nobel Prize in 1969. Among the post- planetary explora- ater, opening a new chapter on our doctoral fellows during the 1930s was tion, JPL grew out of work initially done by knowledge of the atom. In 1969, Gell- Jacques Monod, who had come to Caltech faculty and Mann was awarded the Nobel Prize Caltech to study molecular biology. graduate students; for this and other seminal discoveries. He was awarded a Nobel Prize the collaboration between the campus In 1984, John Schwarz and Michael in 1965. and JPL continues to Green proposed the "superstring" be very active and heory, which may prove to be the highly productive. ingle unifying theory of elementary Linus Other off-campus Pauling facilities include the barticles and forces that has long been Palomar Observatory, sought by physicists. with its 200-inch Hale Telescope; the Owens Caltech displayed its determina- Valley Radio Obser- ion to focus on "frontier" disciplines vatory; the Big Bear Solar Observatory; y bringing together a group of scien- One of the most important dis- and the William G. ists who helped usher in molecular coveries in the history of chemistry Kerckhoff Marine Bio- biology in the 1930s and 1940s. was made at Caltech in the 1930s by logical Laboratory, all in California; and the Thomas Hunt Morgan, who established Linus Pauling, who determined the W.M. Keck Observa- the links between heredity and genes, nature of the chemical bond-how tory, which will house won the Nobel Prize in 1933. George atoms link up to form molecules in the world's largest Beadle, who arrived at Caltech in optical telescope, both living and nonliving systems. and the Submillimeter 1935, made a group of discoveries that Major advances in chemistry and Observatory, both on molecular biology, and the creation of Mauna Kea, Hawaii. hundreds of synthetic products, had George their roots in this single discovery. Beadle Pauling won the Nobel Prize twice: for chemistry, in 1954, and for peace, in 1962. Pictured above: Owens Valley Radio Observatory 29 In 1989, Caltech dedicated the Arnold Beckman Beckman Institute, the largest building and James on campus. Work undertaken there McCullough in a Caltech laboratory, will focus on the invention of instru- ca. 1933. mentation, methods, and materials that hold the promise of opening new avenues for fundamental research in chemistry, biology, and related sciences. In 1934, chemist Arnold Beckman invented the pH meter, effectively launching a new era in the develop- The Beckman ment of sophisticated scientific instru- Institute mentation. In the 1950s, John Roberts demonstrated the power of new instrumental techniques by using the first commercial nuclear magnetic At the end of the 1940s, Arie resonance (NMR) spectrometer on a Haagen-Smit first identified the con- stituents of smog. His research openec the way for other Caltech researchers Design for the Fig 3 acidimeter, later to elucidate the role of various emis- called the pH meter. sions in the degradation of air quality. Later, geochemist Clair Patterson's demonstration that lead pollution from automobile exhaust had reached college campus to perform a series of dangerously high levels was one of experiments that altered our under- the factors in the federal government's standing of reactivity in organic decision to establish pollution con- molecules. The tradition of bringing trols within the auto industry. In the new instruments to bear on scientific 1950s and early 1960s, Patterson's questions was continued in the 1970s studies of the decay rate of lead by Leroy Hood and his group, who isotopes were instrumental in deter- developed a prototype DNA synthesis mining that the earth has existed for machine that has become an essen- 4.6 billion years. tial tool in genetic engineering and biotechnology. Arie Haagen-Smit 30 NOBEL LAUREATES 1923 Robert A. Millikan* Physics 1933 Thomas Hunt Morgan* Physiology or Medicine systems in the 1980s. In 1985, Charles 1936 Carl D. Anderson* Roger BS 27, PhD '30 Sperry Seitz and his students developed Physics the Cosmic Cube, a revolutionary, 1951 Edwin M. McMillan BS '28, MS 29 message-passing multicomputer that Chemistry signaled a new approach to high- 1954 Linus C. Pauling* PhD '25 speed computing and helped create a Chemistry 1956 William B. Shockley new segment of the computer industry. BS '32 In the late 1960s and early Physics 1958 George W. Beadle* 1970s, working at the forefront of the Early days at the Physiology or Medicine emerging discipline of neuroscience, Jet Propulsion 1960 Donald A. Glaser Laboratory. PhD '50 Roger Sperry discovered that the left Physics and right hemispheres of the brain 1961 Rudolf Mössbauer* Physics are specialized for different capaci- 1962 Linus C. Pauling* ties: the left for verbal thinking and PhD 25 In 1944, off-campus work by Peace language, the right for spatial-visual 1964 Charles H. Townes Caltech faculty and graduate students PhD '39 thought. Sperry was awarded the Physics led to the establishment of the Jet Nobel Prize in 1981. In 1986, under 1965 Richard P. Feynman* Propulsion Laboratory, which later Physics the leadership of chemist/biologist became the premier research and 1969 Murray Gell-Mann* John Hopfield and computer scientist Physics design center for the American un- 1969 Max Delbrück Carver Mead, Caltech established the manned space program, including Physiology or Medicine first interdisciplinary doctoral pro- 1975 Leo James Rainwater flight missions to the moon and all BS '39 gram to study problems arising at Physics the interface between neurobiology, the planets except Pluto. In 1989, 1975 Howard M. Temin electrical engineering, computer Voyager 2 completed its grand tour PhD '60 Physiology or Medicine science, and physics. of the outer planets, after being 1976 William N. Lipscomb launched some 12 years before. PhD '46 Chemistry Carver Mead also pioneered Having flown by Jupiter, Saturn, 1978 Robert W. Wilson design techniques for VLSI (Very PhD '62 and Uranus, the spacecraft sent back Physics Large Scale Integration), techniques picture-postcard photos of Neptune- 1981 Roger W. Sperry* which proved to be powerful tools for Physiology or Medicine nearly 4 billion miles distant along 1982 Kenneth G. Wilson the creation of complex electronic cir- PhD '61 Physics cuits on single semiconductor chips. 1983 William A. Fowler* Mead's work was a basis for revolu- view of PhD '36 Neptune's two rings, Physics tionary developments in electronic as recorded by Voyager 2. CRAFOORD LAUREATES + 1986 Gerald J. Wasserburg* Geochemistry *indicates those individuals who were members of the Caltech faculty when they received the award. 31 NATIONAL MEDAL OF SCIENCE 1962 Theodore von Kármán* 1963 John R. Pierce* BS '33, MS '34, PhD '36 1967 Alfred H. Sturtevant* Voyager's route- revealing an 1969 Wolfgang K.H. Panofsky extraordinary variety of terrains, PhD '42 William Fowler, 1970 Allan Sandage some unlike any that had been seen after winning the Nobel Prize. PhD '53 elsewhere in the solar system. 1970 Saul Winstein ALCHEMIST PhD '38 1973 Arie J. Haagen-Smit* 1974 William A. Fowler* The 200-inch PhD '36 Hale Telescope 1974 Linus C. Pauling* at its dedication In the coming decades, Caltech PhD 25 in 1948. scientists will continue their work 1974 Kenneth S. Pitzer BS '35 with the help of a new instrument, 1975 Sterling B. Hendricks PhD '26 the W.M. Keck Telescope at Mauna 1975 William H. Pickering* Kea, Hawaii, the world's largest opti- BS '32, MS '33, PhD '36 When Caltech astronomers cal telescope. The partially completed 1975 E. Bright Wilson, Jr. PhD '33 put the 200-inch Hale Telescope on telescope will see "first light" in 1990. 1979 Richard P. Feynman* Palomar Mountain into operation in When completed in 1991, it will have 1979 Simon Ramo PhD '36 1948, it was the largest and most the capacity to look deeper into space 1979 Donald E. Knuth - and hence further back in time- PhD '63 powerful device in the world for 1983 Seymour Benzer* viewing the heavens. Caltech faculty than has ever been possible before. 1983 Charles H. Townes subsequently undertook such ambi- PhD '39 1986 Harry B. Gray* tious projects as the search for distant The W.M. Keck 1986 Hans W. Liepmann* objects at the edge of the universe. Observatory 1986 H. Richard Crane In 1964, Maarten Schmidt determined atop the extinct BS '30, PhD '34 Mauna Kea volcano 1986 Bernard M. Oliver that quasars-energy-emitting sources in Hawaii. MS '36, PhD '40 in deep space-are the brightest and 1988 George W. Housner* MS '34, PhD '41 most distant objects in the universe. 1989 Arnold O. Beckman His discovery provided a new vision PhD '28 1989 Rudolph A. Marcus* of the universe at an early period 1989 Harden M. McConnell of its history. In 1983, William Fowler PhD '51 was awarded the Nobel Prize for his 1989 Eugene N. Parker PhD '51 studies of the nuclear reactions, deep 1989 Robert P. Sharp* within stars, that formed the chemical BS '34, MS '35 1989 Roger W. Sperry* elements of the universe. NATIONAL MEDAL OF TECHNOLOGY 1988 Arnold O. Beckman PhD '28 1989 Alvin V. Tollestrup PhD '50 *indicates those individuals who were members of the Caltech faculty when they received the award. 32 In times like these, there need to be a few places that look ahead and still dare to do the most ambitious things that human beings can accomplish. Caltech still has that ambition and that daring. President Thomas E. Everhart Inaugural Address April 12, 1988 LOGA 1991 1891 LIFORNIA CALIFORNIA TECHNOLOGY 10 INSTITUTE Office of the President California Institute of Technology Pasadena, California 91125