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Originally Processed With FOIA(s): FOIA Number: S; 1999-0118-F FOIA MARKER This is not a textual record. This is used as an administrative marker by the George Bush Presidential Library Staff. Record Group/Collection: George H.W. Bush Presidential Records Collection/Office of Origin: Speechwriting, White House Office of Series: Aarhus, Carol, Files Subseries: Alpha File, 1990-1992 OA/ID Number: 13863 Folder ID Number: 13863-006 Folder Title: Health Care [2] Stack: Row: Section: Shelf: Position: G 19 2 5 4 Services of Mead Data Central, Inc. PAGE 40 80TH STORY of Level 1 printed in FULL format. Copyright (c) 1991 Globe Newspaper Company; The Boston Globe May 19, 1991, Sunday, City Edition SECTION: EDITORIAL PAGE; Pg. A34 LENGTH: 1509 words HEADLINE: Toward a national health plan - 1 KEYWORD: EDITORIAL SERIES US HEALTH CARE COST MEDICINE MEDICARE BODY: A groundswell is rising for a national health plan that would guarantee all Americans the means to obtain medical care at bearable costs. This is the classic idea whose time has come. The base of support for such a plan has shifted; no longer is it limited to a socially conscious minority that seeks better medical care for the needy. The surge comes now from mainstream America, from middle-income workers whose health coverage is being lost as they lose jobs to the recession. And who, in the face of sky-high premiums, are asked to assume an ever larger share of the expense as employers scramble to cut their costs. Americans now understand that premiums are so high - and going higher - because they are paying not only for their own care but also the medical bill for everyone with no coverage and little money. Uncollectible medical bills, so-called free care, wind up - as a hidden tax - in price increases for health insurance. This cost - and others - can be contained only by universal coverage. That is the telling point in support of a national plan. Whether an entire health plan can be enacted this year remains uncertain only because of President Bush's staunch opposition, despite the rising demand for relief from health benefits by American business. There is no doubt that major reform in the way health care is paid for in the United States is coming soon - as it should. Even the staid American Medical Association now sees universal coverage as inevitable, right and necessary. A political middle ground Attention is being paid the health plans of Canada and Germany, which offer complete medical care at a lower cost than the United States, even though millions here lack coverage. Though bits of them appear in the one being crafted here, it is likely the US plan will be uniquely American, melding and broadening the private and government coverage that exists. Congress lacks the will to buy into a more efficient but foreign system. A fistful of proposals have already been filed with Congress, and by early June the granddaddy of them all will be unveiled. This plan, still being worked on, has been forged over the past 18 months by four senators led by Sen. Edward Kennedy. At this time, the plan is named Americare. It will be presented and championed by the Democratic leadership in Congress - in the Senate by Majority Leader George Mitchell of Maine and Sens. LEXIS NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 41 (c) 1991, The Boston Globe, May 19, 1991 Kennedy, Jay Rockefeller of West Virginia and Donald Riegle of Michigan; in the House by Majority Leader Richard Gephardt of Missouri and Rep. Henry Waxman of California. The Democrats have staked out a political middle ground that would keep the current mix of medical coverage, but fill in gaps that leave 90 million Americans with inadequate coverage or none. Rather than court defeat, the Democrats have veered away from the radically different, though cost-efficient, Canadian and German systems. The plan would build on the two basic sources of coverage - public and private - that prevail in the United States. This clearly is the most politically and culturally acceptable route to go. Drastically altering Medicaid It would essentially preserve the huge government programs of Medicare for the elderly and Medicaid for the impoverished and nursing home patients. But it would shore up some of the soft spots in Medicare and drastically alter Medicaid. Medicaid would be stripped of its demeaning status as a program for the poverty-stricken. It would be expanded to include the disabled, unemployed and working poor. Eligibilty and coverage would be made uniform in all 50 states, ending the stark and cruel differences from state to state. Adequate payment would also be required, replacing the low rates that discourage doctors, clinics and hospitals from accepting Medicaid patients. In the private sector, the plan would insist that employers offer health insurance to all workers or contribute to a state pool that would obtain coverage for them under a new government-based program. The pool would be linked to a tax-subsidized federal fund to make health insurance affordable for small businesses and independent workers who have been shut out of coverage because of its high cost. Americare also would require a decent level of coverage for everyone. The menu of benefits would include mental health and substance-abuse services as well as the customary medical, surgical and maternity care. Private plans would have common rates of payment to end competition based on cut-rate benefits. Long-term care - in nursing homes and chronic-care centers - is not part of this initial plan. Instead, long-term care - which now costs $ 55 billion a year, primarily funded under Medicaid on a 50-50 federal-state basis - is being treated as a separate entity. A bill to deal with long-term care on a new set of terms is to be introduced by mid-summer, but it may be linked to Americare later. Cost-containment provisions Philosophic assumptions about cost containment permeate the plan. One is that the cost of health care is manageable only when everyone who can do 50 pays a fair share of the bill. Another is that cost shifting, the bane of the current system, can be eliminated only when everyone is covered and payment is appropriate and evenhanded. One more is the belief that cost can be controlled. LEXIS'NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 42 (c) 1991, The Boston Globe, May 19, 1991 Medical costs in the US have eluded every attempt to control them. In 1991, they will amount to $ 750 billion if research, construction, administrative costs and health-insurance profits are included - $ 571 billion if only the cost of personal health care 15 calculated. The US spends far more on health care than any other nation. Nothing has worked, says medical economist Stuart Altman, acting president of Brandeis University. Instead, attempts to micro-manage the delivery of care have created layers of bureaucratic red tape that add billions to the cost. Hospitals and other medical-care providers have become expert at outsmarting cost-control regulators. Encouragement of competition - the widely touted "business-market" approach - has produced nearly 2,000 health insurers, each with separate forms and administrative overhead, and each with a plethora of plans that vary in coverage and price. Health-claims processing has itself become a nightmare cost. Competition has fostered cost shifting in myriad ways, such as the seeking of discount hospital rates by one company at the expense of others and the siphoning of healthy customers to private plans, while abandoning the chronically sick to government programs or the charity of hospitals, which transfer losses onto the bills of those with insurance - workers and employers. As the Democratic leadership struggles to put the finishing touches on a national plan, the most difficult part has been the provisions for cost containment. Though not complete, the elements to be addressed have been decided upon. They would: - Virtually eliminate cost shifting, now said to account for 25 percent of health-insurance premiums and for one-third of premium inflation. - Reduce unnecessary care, by introducing guidelines derived from Medicare studies that identify overused procedures which fail to medically benefit patients. - Minimize administrative costs in the private insurance market involving duplicative coverage, peer review, marketing and processing costs, and overhead. Minimize administrative costs in the delivery of health care by encouraging computerized record keeping and bill processing, and by simplifying and standardizing claims forms and payments under private and government coverage. - Set a limit on overall health-care spending - a goal, a guideline or an outright cap. As a trade-off for the limit, health-care providers and hospitals would be released from considerable governmental red tape and paperwork. By permitting them more latitude on how best to spend the money budgeted for operations, the limit would exert pressure for prudence in purchasing expensive equipment and the use of costly medical technology. Leaving room for choice To overcome resistance by employers to any mandated job benefit, the Democrats' plan would leave open how much - within limits - employers and employees would pay toward health-insurance premiums. The plan would permit workers to pay a percentage of the premium costs but "no more than" a specified limit. Similarly, the plan would leave room for choice in terms of deductibles LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 43 (c) 1991, The Boston Globe, May 19, 1991 and co-payments to be paid by employees on medical bills. The intent is to leave room for traditional union and management negotiations while cultivating employer-employee cost sharing. The United States cannot remain the only industrial democracy without a national health plan. The issue no longer centers on whether coverage for all Americans should be considered. It is how that coverage should be structured and how it will be paid for. Americans are ready to be shown. NEXT: The politics of a national health plan. LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 2 1ST STORY of Level 1 printed in FULL format. Copyright (c) The Bureau of National Affairs, Inc., 1991 BNA PENSIONS & BENEFITS DAILY Aug. 7, 1991 LENGTH: 549 words Health Care SIMON INTRODUCES AMENDMENTS TO SENATE DEMOCRATIC HEALTH CARE BILL WASHINGTON (BNA) -- Amendments to strengthen the cost-containment provisions, shorten the phase-in period, and lower the Medicare eligibility age were introduced by Sen. Paul Simon (D-I11) in legislation to modify "HealthAmerica: Health Care Act of 1991" (S 1227), the Senate Democratic leadership's health care reform bill. "I have applauded the efforts of my colleagues in introducing the HealthAmerica Act, but I have also been sensitive to some of the criticisms of the bill being made by those who see the need for stronger cost-containment and greater involvement of the health care consumer in development of national health care policy," Simon said in a statement announcing the amendment. HealthAmerica would require employers to provide health insurance for employees or pay a payroll tax into a public insurance plan, AmeriCare. Five Fundamental Changes Simon's bill, "Improvements to the HealthAmerica Act of 1991" (S 1669), co-sponsored by Sen. Brock Adams (D-Wash), would make the following five fundamental changes to S 1227: 0 strengthen the cost-containment program by making federal expenditure board determined rates mandatory if negotiators do not agree; o make universal coverage take effect in slightly more than one year after enactment rather than a five-year phase-in period; 0 allow states to opt out of the employment-based system if they adopt a single-payer, Canadian-style program, and provide authority for incentive grants for two states to implement such systems; 0 give small businesses greater protection from possible discrimination against high-risk employees, strengthen their access to quality affordable policies, and provide them necessary consumer information on how to get the best insurance plan for their money; and 0 lower the Medicare eligibility age to 60, subject to the enactment of revenue changes to support this modification. Amendment Friendly To Small Businesses LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 3 BNA PENSIONS & BENEFITS DAILY (c) BNA, Inc., Aug. 7, 1991 The amendments recommend several changes to address the health care problems facing small businesses, according to Simon. His bill would require insurers wishing to provide coverage to small businesses to provide both a basic and a comprehensive policy. To prevent small businesses from trying to sort through dozens of confusing policies, the Simon amendments also would require insurers to obtain approval from the Department of Health and Human Services to provide extra coverage. In addition, the amendments would require HHS to publish a consumer guidebook on standard insurance policies to help businesses choose the policy best suited for them. It also would prevent insurers from tailoring their benefit packages to make them attractive only to the most healthy and risk-free employees. "The reality is that we need major reform as quickly as possible and S 1227 is legislation that responds with improvements to our current crisis in health care in a way that many can support," Simon said. "My amendments move the HealthAmerica bill closer to the concept of a single-payer system." LEXIS NEXIS'LEXIS'NEXIS CRISIS WHICH POLICIES ARE BEST? HEALTH INSURANCE f you lose your health- the number of times they'll pay for force. A policyholder who becomes insurance coverage for doctors' visits in the hospital. Even pregnant may receive only 50 or 60 any reason, you can a comprehensive policy may pay for percent of the benefit in the first remain uninsured and only one visit each day. year and 75 percent in the second take your chances, or you can ven- Hospital-surgical policies cover year. Not until the third year are full ture into the marketplace for an hospital room and board, often for benefits paid. individual policy. Be forewarned: a specified number of days; treat- Annual premiums for pregnancy You won't find a buyer's market. ment in intensive-care and outpa- riders ranged from $316 at Golden And even if you're in good health, tient facilities; medical supplies; Rule for a $1000 benefit to $2640 at you may have few options. surgeon's fees; diagnostic tests Prudential for a benefit that would This report will help guide you relating to an operation; some radia- cover the hospital stay but only through the process. We evaluated tion and chemotherapy; and some- $1050 of an obstetrician's fee. (An 71 policies from 40 insurance com- times second opinions. But they obstetrician's services for prenatal panies and Blue Cross and Blue cover almost no expenses incurred care and delivery can cost as much Shield organizations. We rate those outside a hospital. They won't pay as $4500 in some areas.) policies and list their features begin- for a doctor's office visit to check on ning on page 546. Before plunking a persistent cough, or to have your What's not covered down $2000 or $3000 for coverage, child's cast removed, or for any Both major-medical and hospital- however, you'll need to know a little medical condition that does not surgical policies cover only medi- about how these policies work. require hospitalization. Most don't cally necessary care. Don't count on cover prescription drugs that you them to pay for routine physicals or Declining coverage Types of policies may need outside a hospital. other preventive services. (Some of The proportion of There are three basic kinds of Generally, both major-medical them, however, cover Pap smears, employees in health-insurance coverage: and hospital-surgical policies pay for mammograms, and well-child care.) group health plans Major-medical policies. at large- and 30 days of inpatient treatment for Nor do companies pay for cosmetic medium-sized These are the most comprehensive, mental illness and substance abuse. surgery, fertility treatment, dental firms dropped 14 covering both hospital stays and Some major-medical policies cover care, hearing aids, surgical treat- percent from 1986 physicians' services in and out of outpatient treatment as well. If they ment of obesity, treatment for self- to 1988. the hospital. do, insurers limit the number of vis- inflicted injuries, or procedures that Hospital-surgical policies. its per year or even the dollar are considered experimental. These cover hospital services and amount of their payments. surgical procedures only. How policies pay Hospital-indemnity and Maternity benefits Insurance companies compute dread-disease policies. All the major-medical and hospi- the amount of your reimbursement These policies are vastly inferior to tal-surgical policies in our study pay check according to their own com- the other two types and offer very for expenses arising from preg- plex formulas. The amount may be limited benefits. They are discussed nancy complications. But with the higher or lower depending on the in the box on page 539. exception of some Blue Cross and following: Blue Shield plans, they usually don't What's covered Eligible expenses. When you cover routine prenatal care or rou- submit a bill for a service covered Major-medical policies typically tine deliveries. by a major-medical policy, the pay for most hospital services, If you want coverage for that, insurer compares it with the amount including room and board; operat- you'll have to buy a separate rider, it normally pays for that service. If ing and recovery rooms; nursing and at some companies, you'll need the charge is lower than what the care; and treatment in intensive- to decide on the rider the day you company determines is "usual," care units, emergency rooms, and take out the policy. Some carriers "customary," "reasonable," or "com- outpatient facilities. They also pick won't let you buy the rider later (on mon," then the entire bill is eligible up the tab for lab tests, X-rays, anes- the grounds that you'll probably use for reimbursement. If it's greater, thesia, medical supplies, ambulance the coverage, and they'll be stuck the carrier will consider only a por- services, and physicians' office vis- with a claim). Many major-medical tion of it. its. Most pay for prescription drugs and hospital-surgical policies don't What portion the company consid- and cover confinements in skilled- offer riders for routine maternity ers differs among insurers. Each nursing facilities, if necessary, fol- care, period. company sets its reimbursement lowing a hospital stay. Riders will pay up to a maximum level based on physicians' charges Some policies, however, don't pay benefit that policyholders select, for services and procedures in your for assistant surgeons or for stand- usually $500, $1000, $2000, or area. One company might choose to by surgeons. Others won't cover $2500. Rarely do they cover the full reimburse policyholders based on emergency treatment unless the cost of a normal delivery, which the charge that represents the 90th policyholder is admitted directly to averaged $4334 in 1989. percentile for a given procedure or the hospital. (That's to discourage Another drawback is that compa- service. Another might choose the the use of emergency rooms for nies don't pay the full benefit during 75th percentile. (For hospital ser- routine treatment.) Still others limit the first two years the policy is in vices, companies pay either the 538 CONSUMER REPORTS AUGUST 1990 hospital's posted charge, the hospi- who performs an appendectomy as $2088 (80 percent of $2610). He or tal's cost, or a negotiated fee.) little as $260 or as much as $480, she will then have to pay the Obviously, the higher the re- depending on the schedule the poli- remaining 20 percent, or $522, plus mbursement standard, the more cyholder picks; in 1989, the average the $390 that's not eligible for reim- you'll receive. Unfortunately, poli- surgeon's charge was $846 for an bursement. cies don't spell that out, and some appendectomy. The policy pays as With some policies from Blue insurance companies were reluctant little as $390 or as much as $720 for Cross and Blue Shield, a policy- to explain their reimbursement a hysterectomy; but a hysterectomy holder who used a "participating standards to us. cost an average of $1737 in 1989. physician" would pay less. Partici- Some hospital-surgical policies Coinsurance. Once the insurer pating physicians agree not to bill work differently, paying up to a max- determines how much of your bill it patients in excess of what Blue imum amount for each covered pro- will consider, it still pays only a por- Cross and Blue Shield pays. This cedure or service listed in the tion. You pay the rest. That's called can be a significant advantage. Plans policy. There's usually a fee sched- "coinsurance." with this feature are noted in the ule for hospital room and board, one Most major-medical policies pay Ratings. for surgeon's fees, another for out- 80 percent of eligible expenses, Some major-medical policies patient services, and a maximum leaving policyholders to pay the require policyholders to pay less amount the policy will pay for all remaining 20 percent plus that part than the usual 20 percent coinsur- other hospital services. This is the of the cost not covered at all. ance. For example, American Re- equivalent of a hospital-surgical poli- Suppose a physician charges public's UltraCare policy requires cy's eligible charge. $3000 for an angioplasty (a cardiac no coinsurance at all. Policies from Amounts paid by hospital-surgical procedure), but the carrier consid- Bankers Life and Casualty and its policies usually fall far short of the ers only $2610 as an eligible affiliated companies require none if actual charges. For example, Metro- expense. If the insurer pays 80 per- policyholders select a deductible of politan's policy will pay a surgeon cent, the policyholder will receive at least $5000-that is, if the policy- PAY BY THE DAY? BY THE DISEASE? THE WORST TYPES OF INSURANCE The worst buys in health insurance are hospital-indemnity poli- Family Life, a large seller of this type of insurance, would cies and dread-disease policies. Hospital-indemnity policies pay pay a maximum of $4100; a policy from American Fidelity a fixed amount each day you're in the hospital. Dread-disease Assurance would cover as much as $6210-but only if the policies pay benefits only if you contract cancer or some other policyholder had purchased some optional coverage. (These specified illness. policies may also pay an additional benefit based on the Such policies are a profitable staple for many well-known number of months you own the policy before you contract insurance companies and for the American Association of cancer.) Retired Persons (AARP). They're sold to unsophisticated buy- Companies also sell riders to cover such dread diseases as ers through enticing but sometimes misleading advertising. smallpox, polio, rabies, diphtheria, and typhoid fever. We don't "Cash benefits of $2250 a month, $525 a week, $75 a know why anyone would buy them, since these diseases are day You cannot be turned down No salesman will call now extremely rare. reads a flyer for a hospital-indemnity policy from Physicians Compared to other health coverages, these types of insur- Mutual. "Use these cash benefits any way you choose Get ance are cheap. For the top daily benefit from Physicians Mutu- extra benefits when you may need them most," promises an al, a 45-year-old man or woman would pay about $233 a year. ad for a policy sold by the AARP. A family would pay $540. The deal is simple and understandable. You get a fixed dollar Insurers usually issue hospital-indemnity policies to anyone, amount for each day you spend in the hospital. No complicated whether or not they are in good health. But carriers often deductibles or coinsurance. Trouble is, the fixed benefit is require a waiting period before covering policyholders for pre- skimpy to start with and grows less valuable with each passing existing health conditions. year. Most companies selling cancer insurance will not, however, At Physicians Mutual, a person can choose a daily benefit of issue policies to people who already have cancer. Nor do they $30, $50, or $75. AARP's top benefit is $75 for those age 50 to usually pay benefits to anyone who is diagnosed as having the 64 and $45 for those 65 and older. But with the cost of a day disease before the policy has been in force for 30 days. in the hospital averaging around $800, even the most generous These policies are no substitute for comprehensive health hospital-indemnity plans will barely dent your bill. Further- coverage. The price is low, but SO are the benefits. With a dread- more, to collect the high benefits touted by some of the ads, disease policy, you're also gambling that you'll contract one of you'll need to be hospitalized as long as a month-an unlikely the covered diseases. If you don't, the policy won't cover you. prospect, since the average stay is only about seven days. Final- Companies often market these policies as a supplement to ly, the benefit does not change. In time, inflation in hospital other insurance. But we don't recommend them even for that. and medical costs inevitably shrinks its value. The $300, $400, or $500 you'd spend for inferior coverage may Dread-disease policies offer similarly inadequate benefits. equal the difference in premium between a skimpy hospital- We measured two cancer policies against a $19,774 claim for surgical policy and a more comprehensive major-medical poli- colon-cancer surgery and follow-up chemotherapy that we also cy. Or it may cover the cost of taking a lower deductible on a used to rate the policies in our survey. A policy from American good major-medical policy. CONSUMER REPORTS AUGUST 1990 539 CRISIS holder pays the Golden Rule. "You don't want first- and only a handful of Blue Cross first $5000 of cov- INSURANCE dollar coverage. It may cost $80 to and Blue Shield plans will sell poli- ered expenses. take care of a $50 bill." cies to anyone who has had heart Other compa- As with most insurance, the disease, internal cancer, diabetes, nies require poli- higher the deductible, the lower the strokes, adrenal disorders, epilepsy, cyholders to pay more. You might premium. A 45-year-old man in Chi- or ulcerative colitis. Treatment for find policies with a 70/30 percent or cago who chooses a $500 deductible alcohol and substance abuse, even a 50/50 percent cost-sharing for Benefit Trust Life's Tele-Med pol- depression, or even visits to a mar- arrangement, especially if you don't icy would pay an annual premium of riage counselor can also mean a use doctors and hospitals specified $1443. If he selected a $2500 deduct- rejection. by the insurer. ible, he would pay only $839. If you have less serious condi- Coinsurance maximums. Most Sometimes, for a small, extra pre- tions, you may get coverage, but on policies specify a maximum dollar mium, companies will waive the unfavorable terms. amount of coinsurance, typically deductible or a portion of it if you Conditions that usually affect one $1000 (but it can be as much as are injured in an accident. part of the body are candidates for $2500 or $5000), that policyholders Can you renew? "exclusion riders." That is, compa- must pay annually. After they've nies will offer a policy, but exclude reached that amount, the carrier Few companies will guarantee to coverage for those conditions or pays 100 percent of all additional, renew your coverage. Of those in that body part, either for a short eligible medical expenses. our study, only American Republic, period or for as long as the policy is A few policies tie coinsurance Benefit Trust Life, and Metropolitan in force. If you have had a recent maximums to the size of the deduct- sell "guaranteed renewable" poli- knee operation, glaucoma, migraine ible you select. The higher the cies. The company can raise the pre- headaches, varicose veins, arthritis, deductible, the lower the maximum. mium, but it must continue your Truth will out a cesarean delivery, or if your child Several policies give a break to coverage. When you fill out suffers from chronic ear infections, families. Usually two members must an application for Most policies, however, are now your policy will probably carry an each pay the maximum coinsurance health insurance, "conditionally renewable." The com- exclusion rider. "Any condition that be honest about amount. The company will then pay pany can refuse to renew your pol- would produce an immediate claim your medical con- 100 percent of all eligible expenses icy only if it also refuses to renew would be ridered out," says Frank dition. If you don't for other members who have not all other similar policies in your Fugiel, a vice president at Washing- reveal all your reached their maximums. state. You have some protection ton National. health problems Lifetime maximums. Most because the company can't single If you have a medical condition and the company major-medical and hospital-surgical you out for cancellation. But you can finds out about that affects your general health- policies cap the benefits they'll pay still lose your coverage. them when you file for example, you're significantly over a lifetime at $1-million or some- a claim, it could Some insurance companies use overweight or have mild high blood rescind your pol- times $2-million. A few have no cap, conditionally renewable policies as pressure-you may get coverage, icy and leave you and others have a separate lifetime a lever to force insurance regulators but at a price 15 to 100 percent without coverage maximum for each illness or injury. to grant the rate increases those higher than the standard premium. when you need it A company will sometimes give companies want. Certified Life, First Companies in our survey told us most. new lifetime benefits to policyhold- National Life, Golden Rule, and that between one-quarter and one- ers who have generated enough Washington National told us they half of all their policies carry exclu- claims to reach their lifetime cap. had canceled policies. In some cas- sion riders, higher-than-standard This is an important feature if the es, they offered policyholders alter- premiums, or both. cap is low. native coverage. Insurers, however, are not restric- Deductibles. Most companies A few policies are "optionally tive in identical ways. Washington require policyholders to satisfy renewable." A company can opt not National will exclude coverage for deductibles each year before bene- to renew your insurance whether or your eyes if you had a cataract oper- fits are paid. (Some hospital-surgical not it renews coverage for others ation a year ago. Prudential will not. policies have no deductibles.) who have the same policy. Pruden- If you suffered from migraine head- Deductibles can be as low as $100 tial, State Farm, and Blue Cross and aches in the past but have had no or as high as $20,000. That means a Blue Shield plans in Illinois, Kansas, treatment for the last two years, policyholder must pay the first $100 Ohio, and Oklahoma have option- Central States Health and Life will (or $20,000) of expenses before the ally renewable policies. (Prudential cover future treatment for such company pays any benefits. Obvi- and Blue Cross and Blue Shield of headaches; Time will issue a policy ously, a $20,000 deductible buys Oklahoma at least say they won't but exclude coverage for migraines. only catastrophic protection. cancel your policy if your health has If a company rejects you, that fact Sometimes a policy links the deteriorated.) will be recorded at the Medical deductible to an illness or health Many companies also give them- Information Bureau in Boston, an condition; you would have to satisfy selves the option of not renewing if industry clearinghouse. The next the deductible with each new ill- they find you have another policy time you apply for coverage, the ness. If the deductible is large and that is similar. new carrier may check your file at you have several different illnesses, you may never collect any benefits. Are you insurable? the bureau. If it finds you've been turned down, that rejection could Some companies no longer offer People who have medical prob- trigger further scrutiny of your low deductibles. "If somebody can lems, however minor, are second- health. afford to buy our product, he can class citizens in the world of health Even if your health is perfect, you afford a $1000 deductible," says insurance. still may be a less-than-perfect risk. John Hartnedy, the chief actuary at Virtually no commercial carriers In their quest for applicants who are 540 CONSUMER REPORTS AUGUST 1990 unlikely to file claims, insurance women with fibrocystic breast dis- medical conditions you already companies blackball people in cer- ease. Commercial carriers often have. tain occupations. Some companies require blood tests and almost Most policies say that a preexist- have long lists of jobs that are unac- always exclude coverage for ing condition is one for which a poli- ceptable, either for an individual pol- fibrocystic breasts. cyholder has received treatment or icy or for a policy sold to employees for which a reasonably prudent per- in small firms. Chances are the Preexisting conditions son should have sought treatment insurance company won't cover you If you get a policy from Blue during the previous two years. Some if it considers your work hazardous Cross and Blue Shield or a commer- policies have shorter or longer or if people in your profession are cial insurer, you still may have to "look-back" periods. Those are more likely to file claims or switch wait a year or two to be covered for noted in the Ratings. Continued jobs frequently. Better off at the Blues? THE LAST RESORT Historically, most Blue Cross and Blue Shield plans took all comers for individual health insurance, HIGH-RISK POOLS offering "open-enrollment" policies that anyone could buy. Even if your health was bad, you could count on If you can't buy health insurance and you Premiums are no bargain, which is not getting a policy from the Blues. live in one of 23 states listed below, your surprising since policyholders in the pool Today, only 22 of the 74 Blue insurer of last resort is a high-risk pool cre- will almost certainly file claims. For exam- Cross and Blue Shield plans in the ated for the people insurance carriers don't ple, a policy with a $500 deductible from U.S. still make policies available to want. Similar to the high-risk plans for driv- the Illinois pool will cost a 45-year-old man everyone. But their "open-enroll- ers who've been in accidents, health-insur- living in Chicago $3844 a year. That's twice ment" policies may require policy- ance pools originated in the 1970s as the as much as he'd pay for the most expensive holders to pay a larger portion of industry's alternative to national health individual policy in our study available to their expenses than policies offered insurance. But only in the last few years Chicagoans. to those in good health. For exam- have states begun to get serious about ple, the open-enrollment major-med- them. Long waiting lists ical plan sold by Empire Blue Cross To obtain coverage, you usually must be Pool policies provide decent coverage, Blue Shield in New York requires a state resident for at least six months (a but they are available only to a fraction of 20 percent coinsurance for all ser- year in some states), and must have those who need them. CU surveyed the vices. By contrast, its high-rated received a rejection notice from at least one pools last spring and found that they now Tradition Plus Wraparound policy, carrier (Montana and Florida require two cover only 55,500 people nationwide. Pools sold only to those with no medical rejections). in Illinois, Maine, and Oregon currently problems, requires no coinsurance If a carrier will insure you only at a pre- limit the number they can insure. The Illi- on hospital services and also offers mium exceeding the price of coverage from nois pool can issue only 4500 policies. The a much lower deductible. the pool, or if the insurance you're offered wait to buy into the Illinois pool is now at Most Blue Cross and Blue Shield carries exclusion riders, you will also be eli- least a year. organizations now "underwrite." gible for a pool policy in most states. It's hard to see how the pools can meet That is, they evaluate an applicant's The rules differ from state to state. Illi- even the existing need. They operate at a health much the same way their nois, Iowa, Minnesota, and Nebraska, for loss, despite the high premiums. In most commercial competitors do. They example, allow people infected with the HIV states, losses are covered by assessments decline people with cancer and virus to obtain a pool policy; South Carolina against all health-insurance carriers doing heart disease and sometimes issue does not. In some states you can't get pool business in the state. In return, some policies with exclusion riders and coverage if you're eligible for a conversion states relieve insurers from part of their higher premiums. policy when you leave an employer group, obligation to pay taxes on the premiums It's hard to say whether you'll even though the pool policy may be better they collect. have an easier time buying coverage than the conversion option. But the insurance industry is pressing the from the Blues than from commer- Florida, Illinois, Iowa, Minnesota, North states to pick up more of the bill from the cial insurers. Most of the Blue Dakota, Tennessee, Washington, and Wis- public purse. "We're not in the business of Cross plans we contacted refused to consin make Medicare-supplement policies giving away insurance at a loss to these peo- respond to our survey. Through available through their pools. That's a boon ple," says Carl Schramm, president of the other sources, we obtained the to the disabled under age 65 who rely on Health Insurance Association of America. plans sold by uncooperative Blues Medicare but can't find insurance to fill The 23 states with high-risk pools are: and evaluated them along with the Medicare's gaps. California, Colorado, Connecticut, Florida, others. Pool coverage is similar to that offered by Georgia, Illinois, Indiana, Iowa, Maine, Blue Cross plans that do not a major-medical policy, although benefits for Minnesota, Montana, Louisiana, Nebraska, exclude health conditions or charge mental and nervous disorders, organ trans- New Mexico, North Dakota, Oregon, South higher premiums for them may sim- plants, and pregnancy may be less compre- Carolina, Tennessee, Texas, Utah, Wash- ply refuse to sell you a policy. On hensive. You may, however, pay more out- ington, Wisconsin, and Wyoming. (The the other hand, a Blue Cross plan of-pocket than you would with a major- pools in California, Colorado, Georgia, Lou- might be more lenient than a com- medical policy. Some plans require a high isiana, Texas, Utah, and Wyoming are not mercial insurer. Empire Blue Cross deductible, greater coinsurance, and rela- fully operational.) Your state insurance Blue Shield does not require blood tively low lifetime-benefit maximums- department can tell you how to contact tests to detect AIDS. Kentucky Blue $500,000 or even $250,000. your state's pool. Cross and Blue Shield insures CONSUMER REPORTS AUGUST 1990 541 CRISIS HEALTH To encourage ap- premium to the highest (ultimate) study, forcing us to turn to state plicants to reveal all level. regulators to obtain necessary INSURANCE their medical condi- Companies that don't use select information on their policies, pre- tions, some compa- and ultimate rates spread the antici- miums, and rate histories. (Sur- nies waive their pated costs of your claims over all prisingly, some regulators made it usual waiting periods if you have the years you own the policy, SO difficult to obtain the information, disclosed all your health problems your premiums will be more stable. even though data filed with public (providing the company is willing to If you buy from a company using agencies is usually available to the accept you and not exclude cover- select and ultimate rates, you may public.) The Blue plans that age for those conditions). face premium increases that far refused to answer our question- exceed what you can afford. naire are noted in the Ratings with What policies cost State insurance regulators don't an asterisk. The premiums you pay are based require insurers to disclose whether A few other insurers also declined on your age, your sex, and where they use select and ultimate rates, to participate. Celtic Life, a company you live. SO it's often hard to know. It's a good waging a public campaign to edu- At Bankers Life and Casualty, a idea, though, to ask whether a com- cate people about shopping for healthy 45-year-old man living in pany you're considering uses such health insurance, refused to shed The wrong job Chicago would pay $1245 a year; a rates and to avoid their policies, any light on its policies or selling Occupations some 45-year-old woman, $1625; a 55-year- especially if you plan to keep the practices. A newcomer to health insurance compa- old man, $1748; and a 55-year-old coverage for several years. One car- nies consider insurance, A.L. Williams, a company woman, $1852. unacceptable for rier, Aid Association for Lutherans, better known for its life-insurance health coverage: The premium for a 40-year-old gives buyers in some states a choice policies, also declined to participate. Tree trimmers man, his 35-year-old wife, and two between policies with select and A third company, World Insurance, children would come to $3382. Explosives ultimate rates and those without, claimed that if it won a favorable rat- handlers A few Blue Cross plans still use and clearly points out the differ- ing from CONSUMER REPORTS, it would House painters "community rates," charging every- ences in its sales material. (Our Rat- not have the capacity to handle all Window cleaners one the same premium regardless ings include Aid Association's policy the applications. Heavy-equipment of their age or where they live. without select and ultimate rates.) We rated the major-medical and operators Other things being equal, older peo- hospital-surgical policies by measur- Rodeo performers ple are usually better off at a com- Managed care and PPOs ing the coverage and cost-sharing Police officers pany using community rates. A 45- Until recently, insurance compa- features of each against actual Doormen year-old man and a 60-year-old man nies seldom questioned physicians' Models claims, ranging from minor to cata- Freelance artists living in Philadelphia would pay the fees. But to hold down their own strophic, filed by 25,000 employees. Waiters same $2192 premium at Indepen- costs, companies have now inserted The average annual claims for a sin- Masseurs dence Blue Cross and Pennsylvania a variety of "managed care" require- gle person in the reference group Hospital aides Blue Shield. But at Time, a company ments into their policies. totaled $1387; for families, it was Maids not using community rates, the 45- As a result, you may have to ask $3175. Musicians year-old man would pay only $1580; the insurance company for prior A policy that covers everything Bartenders the 60-year-old, $3375. approval for any elective surgery. would pay 100 percent of those Fry cooks With most policies, premiums You may have to use an outpatient amounts. Of course, health-insur- Janitors increase as you get older. If you buy facility for such procedures as Street cleaners ance policies are not designed to Doctors a policy at age 40, expect the pre- arthroscopic surgery, dilation and cover 100 percent of claims. But the Lawyers mium to increase when you turn 45. curettage, and cataract removal. best policies pay the most. Pro athletes In addition to age-related increas- You may be required to seek second The best policy we found, a major- Fishermen es, the rising cost of medical care opinions before surgery. If you don't medical plan sold by Blue Cross and Railroad workers also pushes up premiums every follow the rules, the company may Blue Shield of Minnesota, would Test drivers year or two. The premiums for poli- reduce your benefit or increase the pay $1230 (or 89 percent) for sin- Car-wash workers cies in our study increased an aver- coinsurance and deductible you'll gles and $2810 (or 89 percent) for Dancers age of 11 percent a year over the have to pay. Beauticians families if you used physicians in past five years. But premiums for Some Blue Cross and Blue Shield Movers the plan's preferred-provider orga- Zoo attendants some policies rose as much as 40 or plans offer Preferred Provider nization. The worst, a hospital-surgi- 50 percent in a single year. Organizations (PPOs). Those are cal policy from Pyramid Life, would groups of doctors who have agreed Pricing tricks have paid only $490 (or 35 percent) to discount their fees. If you sign up for singles and $950 (or 30 percent) As a sales gimmick, some compa- for a PPO and use a non-PPO doc- for families. nies use a pricing scheme that gives tor, you may have to pay as much The Ratings show what percent- policyholders a deceptively low pre- as 40 or 50 percent of the doctor's age of the average annual claims mium the first year and very high bill yourself and also suffer other each policy would pay after account- premiums in later years. penalties. ing for deductibles, coinsurance, When a company that uses so- coinsurance maximums, and other called select and ultimate rates How we rated the policies cost-sharing features spelled out in accepts you for coverage, it knows Most Blue Cross and Blue the contract. you're in good health and charges a Shield organizations and a handful Since most people want a policy low (select) premium to reflect the of commercial carriers sell individ- that provides coverage for cata- fact that you're not likely to file ual health coverage. Twenty of the strophic expenses, we also mea- claims in the immediate future. But 29 Blue Cross and Blue Shield sured how well each would pay for as the years go on, and as you make plans we approached for informa- two major illnesses. One was a claims, the company will jack up the tion refused to cooperate with our $19,774 claim for colon-cancer sur- 542 CONSUMER REPORTS AUGUST 1990 gery and follow-up chemotherapy. weight to each policy's renewability time benefit maximum, its preexist- The other was a $49,767 claim for features and rate-increase history. A ing conditions clause, and coverage care of a serious heart attack, policy scored highest in these fac- provided by the maternity rider. including an angioplasty procedure tors if it was guaranteed renewable We could not obtain rate-increase (see box on page 544). and if the company's rate increases histories or certain other informa- A good policy is useless if the over a five-year period were less tion for noncooperative Blue Cross company can cancel it, or if rate than the medical consumer price and Blue Shield plans or for new increases are SO steep you can't pay index. policies. Where we lacked informa- the premiums. Therefore, we gave We also looked at a policy's life- tion that might affect a plan's score, BLUE CROSS AND BLUE SHIELD ABANDONING THE MISSION Sick people cannot buy à policy munity rating a few years ago in favor of the kind of pricing from Blue Cross and Blue used by its commercial competitors. Shield of Kentucky. The plan Most Blue Cross and Blue Shield plans now resemble Ken- evaluates an applicant's health tucky's. Many have become mutual insurance companies. They've and rejects those with such lost their tax exemption from the Federal government, and they afflictions as cancer, heart dis- no longer try to provide coverage for everyone. Less than one- ease, emphysema, and AIDS. third still take all comers for health insurance. Of the 37 state Competition from commercial carriers has forced the plan to regulators responding to a CU survey, only nine consider their turn sick people away in order to keep its premiums affordable local Blue Cross and Blue Shield plan an insurer of last resort. and attract new customers. At one time, Kentucky's Blue Cross "We think the Blues in our state do a pretty good job. But and Blue Shield plan sold as much as 90 percent of all health everyone here dislikes them, from their subscribers to the leg- insurance in the state. Today it sells just 30 percent. islators," says one state insurance regulator who asked not to The Kentucky plan, typical of many Blue Cross and Blue be identified. "They are some of the most defensive people you Shield organizations today, is a far cry from what such plans can imagine. Everything we ask for is a fight." used to be. Founded by organized medicine in the 1930s, Blue We know what he means. We asked 29 Blue plans to send Cross (and later Blue Shield) had two missions. The first was us information about their policies. Only nine would do so, to make sure hospitals and doctors got paid. The second was forcing us to seek information from state regulators, who some- to provide health insurance for the greatest number of people. times couldn't or wouldn't help us. The California Insurance For years, the Blues had a virtual insurance monopoly. In Department told us it had no rates on file for Blue Cross of some places, they were SO powerful that they were able to California. When we asked the plan for a history of its rate negotiate large discounts from hospitals and use the savings to increases, an official told us that information was "proprietary." carry out their mission of community service. For example, When we asked the Washington Insurance Department to give Blue Cross plans subsidized such money-losers as individual us rate-increase data for the Washington and Alaska plan, the health policies for the sick and Medicare-supplement coverage department said it could not oblige because Blue Cross had a for the elderly. right in that state to keep such information a secret. As nonprofit organizations, the Blues had certain privileges. "As their risk pool gets creamed, there's mission schizophre- They paid no Federal income taxes and, in many states, no nia at the Blues," says Susan Sherry, an official at Families taxes on the premiums they collected. USA, a health-advocacy group. "It's the classic example of com- "Community rating" was once the Blues' trademark. Every- petition, and consumers are the real losers." one in the community-large employer groups, small employer Some Blue Cross and Blue Shield plans, mostly in the North- groups, and individuals buying policies on their own-were in east, still cling to the old mission. But even for them, holding the same risk pool. They paid the same rates regardless of their on is increasingly difficult. age and sex, where they lived, or how sick they were. In New York, a person no matter how sick can always get That all began to change in the 1960s. Commercial insurers health insurance from Empire Blue Cross Blue Shield. It won't started skimming the best risks from the Blue Cross pool by be the top-of-the-line policy, but it will provide some coverage. offering lower premiums than the Blues charged. As large Empire, which still uses community rates, can sell insurance groups and then small ones took out cheaper policies with com- even to people with terminal illnesses because their policies mercial carriers, the Blues increasingly found themselves cov- are heavily subsidized from premiums paid by large employer ering people with health problems the commercial carriers groups and from the savings obtained by negotiating a 13 per- didn't want. As healthy people deserted the pool, the Blues had cent discount with New York hospitals. little choice but to raise premiums higher and higher to cover Even so, Empire officials say that the discount is not large the claims made by the sick people who remained. enough, and that over the last few years some 100,000 people In many areas, the plans also saw their hospital discounts have left the pool, either going with commercial carriers or whittled away. Some states now mandate smaller discounts and doing without coverage altogether. The plan has had to increase allow all insurers to receive them. premiums on all its policies 40 to 50 percent to cover the claims Blue Cross and Blue Shield of Kentucky, for example, of the sick people who remain. receives only a 7 percent discount from the hospitals. And it "Our goal is to stay with the mission," says Eric Schlesinger, does not subsidize individual health coverage (other than con- Empire's chief marketing officer. "But in the end, we will have version policies) out of the profits from other lines of business. a community price SO high that no one will pay it, and the At the suggestion of insurance regulators, it abandoned com- number of uninsured will skyrocket." CONSUMER REPORTS AUGUST 1990 543 we assigned values representing the Blue Cross and Blue Shield plan. hospital-surgical plan, compared average for all plans in our survey. The best coverage is provided by with $1245 for the company's major- This lack of actual information for a a good major-medical plan. The medical policy. But as you can see plan is denoted by a dash in the Rat- plans listed high in the Ratings from the column labeled "Payout," ings. The plans are listed in order require policyholders to pay very the coverage offered by these poli- of an overall quality index that takes few of their medical expenses. cies is, for the most part, decidedly into account all the rating factors. A number of Blue plans-in Min- inferior to that provided by major- nesota, New Jersey, New York, and medical policies. Recommendations Pennsylvania-ranked high. People The highest room-and-board cov- Naturally, you want a policy that in those states should certainly con- erage offered by the hospital-surgi- will pay as many of your bills as pos- sider them. As the Ratings show, cal policy from Blue Cross and Blue sible, SO coverage should be your however, Blue Cross and Blue Shield of Maine, for example, is first concern. Shield organizations in other states $276. Some of the state's hospitals Unfortunately, there are few poli- offer mediocre or poor policies. have room-and-board charges that cies for any one individual to choose Fortunately, some good commer- exceed $400. from. Your options boil down to a cial plans are widely available. Look Hospital-surgical plans provide policy from one of the few remain- first at the high-rated policies fewer benefits, and those benefits ing commercial carriers selling this offered by American Republic and may not increase with the cost of insurance or one from your local Benefit Trust Life. medical care. Unless the carrier lets Maternity benefits from some of you upgrade, the benefits you buy the Blues were better than those today may be inadequate if you need CATASTROPHIC CLAIMS offered by most commercial carri- hospital care several years from now. ers. Many Blue plans treat preg- If you can't swing the premiums nancy as an illness and pay normal for a high-rated major-medical poli- PERCENTAGE GAMES benefits, which will cover most of cy, consider reducing the premium the cost of having a baby. But some with a higher deductible, then bud- As part of our evaluation of health-insurance poli- offer maternity benefits only on get to cover small medical expenses cies for the accompanying report, we measured family policies. Presumably a single yourself. how much each policy would help defray the actual woman who became pregnant If you're not in perfect health, it's bills run up by two patients in apparent good would not have coverage. hard to buy coverage at any price. health who were suddenly stricken with a life- Some Blue Cross and Blue Shield It may nevertheless be worthwhile threatening illness-colon cancer and heart plans offer a choice of a regular to shop several carriers to see if attack. insurance policy and a PPO. You they'll issue coverage with exclu- The case of colon cancer cost a total of $19,774, might consider a PPO if you're will- sion riders. including $13,471 in hospital bills and $3665 for ing to use its doctors rather than If you live in Alabama, Hawaii, surgery. your own. The PPOs offered by Maryland, Michigan, New Hamp- The best plan we found, from Blue Cross and Blue Cross and Blue Shield in Arizo- shire, New Jersey, New York, North Blue Shield of Minnesota, would have paid about na, Illinois, Minnesota, and Wash- Carolina, Pennsylvania, Rhode 92 percent of the $19,774 if the policyholder used ington and by Blue Shield of Island, Vermont, Virginia, or the Dis- only "preferred provider" doctors. (If the policy- California ranked higher in our Rat- trict of Columbia, you will be able to holder went to other physicians, the plan would ings than those organizations' tradi- buy an "open-enrollment" policy from pay up to 88 percent.) The highest-rated policy tional insurance plans because they Blue Cross and Blue Shield at least from a commercial carrier, American Republic's require their subscribers to pay less sometime during the year. UltraCare with no coinsurance, would have paid coinsurance. In Maine, the Blue Cross and 97 percent. A less generous major-medical plan, Policies from First National and Blue Shield organization accepts from Washington National, would have paid 87 per- Washington National provide good anyone for coverage, but will add cent of the claim. Least helpful was a hospital-sur- benefits for catastrophic expenses exclusion riders for three years on gical policy from Pyramid Life. It would have paid but fall short in other important policies for people with various only 49 percent of the bill, leaving the patient about areas, such as policy cancellations health conditions. $10,000 in debt. or rate increases. If you live in one of 23 states with The treatment for the heart-attack patient came Note that the policy from the a high-risk pool, you may be able to to $49,767. It included an angioplasty (a procedure largest seller of individual major- purchase coverage from the pool. to open blocked arteries) that cost $8730 in surgi- medical insurance, Golden Rule, There's no insurer of last resort for cal fees, and a 21-day hospital stay that piled up ranks near the bottom. The policy people living in the other 15 states. bills of $34,107. provides only average coverage. And Short of getting a job with a large In this case, the Blue Cross and Blue Shield of the company has a history of large business or marrying someone who Minnesota plan would have paid about 97 percent rate increases and canceled policies. works for one, people who are unac- of the $49,767 claim if the policyholder used all Once you have considered a poli- ceptable to insurance companies are "preferred provider" doctors and up to 95 percent cy's coverage and other dimensions, out of luck. They have no choice if the policyholder did not. American Republic's look at the premium. If two policies under the current system but to join UltraCare policy with no coinsurance would have are comparable, pick the one with the growing ranks of the uninsured. paid 97 percent. The major-medical plan from the lowest premium. Ratings begin on page 546 Washington National would have paid 90 percent Hospital-surgical plans cost less of the claim. And Pyramid Life's marginal hospital- than major-medical policies, but Reprints of this report will be avail- surgical policy would have paid only 44 percent, they generally provide much less able in bulk quantity. For informa- leaving the patient to recover from a $28,000 debt coverage. At Bankers Life and Casu- tion and prices, write CU/Reprints, as well as the heart attack. alty, a 45-year-old man living in Chi- P.O. Box CS 2010-A, Mount Ver- cago would pay $806 a year for a non, N.Y. 10551. 544 CONSUMER REPORTS AUGUST 1990 CONTINUING COVERAGE WHEN YOU LEAVE A GROUP PLAN If you leave a job, you may have two options for continuing your thousand for COBRA coverage-but we don't recommend health insurance short of shopping for an individual policy on them. Unless you are very young, you're much more likely to your own. Depending on the size of the firm you worked for need coverage for illnesses than for accidents. and on your state's insurance regulations, you may be able to continue your group coverage for a short time as provided Beyond COBRA under the Consolidated Omnibus Budget Reconciliation Act of After COBRA coverage runs out, or if you're not eligible for 1985 (COBRA). Or you may be able to obtain an individual it, your next options are to take a conversion policy or shop for policy through a process known as conversion. Both options, individual coverage. (Unless, of course, you're covered under a though, will usually cost a lot more than you would spend for new employer's health plan or become eligible for Medicare.) The law requires that every employer who normally offers group coverage. Because it is less expensive and generally offers better cover- conversion policies to workers who leave also offer them to age than a conversion policy, your first line of defense should former employees once their COBRA benefits run out. Fifteen states, as well as the District of Columbia, don't require employ- be COBRA. ers to offer conversion policies to employees who leave. They COBRA: How it works are: Alabama, Alaska, Connecticut, Delaware, Hawaii, Idaho, If you worked for a business with 20 or more employees, Indiana, Louisiana, Massachusetts, Michigan, Mississippi, COBRA entitles you and your dependents to continued cover- Nebraska, New Jersey, North Dakota, and Oklahoma. age for at least 18 months under your former employer's plan. If an insurance company terminates a group plan, employees If you are disabled and eligible for Social Security disability may also be out of luck. Two-thirds of the states require insurers benefits when your employment ends, you can obtain an addi- that cancel group policies to offer conversion options to people tional 11 months of coverage, for a total of 29 months. losing their coverage. If you are insured through your spouse's plan at work and Even when it is offered, conversion coverage is almost always your spouse dies, you become divorced or separated, or your inferior to what you received from your group plan. (Twenty- spouse becomes eligible for Medicare, COBRA provides for cov- four states require companies to offer conversion policies with erage of up to 36 months. major-medical or comprehensive benefits.) If you currently have COBRA requires that you pay 102 percent of your group major-medical coverage, a conversion policy may provide only insurance premium. If your employer has been paying a portion, hospital-surgical benefits and only pay up to a fixed amount you will have to assume that cost in addition to what you were each day for hospital room and board and surgical procedures already paying, plus an extra 2 percent for administrative costs. (see page 538). Disabled people who take COBRA coverage must pay as much For example, CIGNA, an insurer that offers several conver- as 150 percent of the premium for the extra 11 months. sion options to employees converting from the group policies You can lose coverage if you don't pay the premiums, if you it underwrites, pays only $250 for hospital room and board if become eligible for Medicare, if your employer discontinues an employee chooses its top-of-the-line conversion coverage. health insurance for employees still working there, or if you For employees in a top-of-the-line group policy, CIGNA would join another plan. pay most of the hospital charge, which runs considerably more However, if you join another plan and have an existing medi- than $250. (The average cost of a day in the hospital is about cal condition for which that plan imposes a waiting period, you $800.) can still keep your COBRA benefits until they would normally While benefits are low, the prices of conversion policies are run out. By that time, your preexisting condition may be cov- high, reflecting the fact that it is mostly people in poor health ered under the new plan. But you could be without coverage who buy this coverage. CIGNA, for example, charges a 45-year- for that condition if your COBRA benefits stop before the wait- old man or woman living in Chicago an annual premium of ing period on the new policy is over. $4736 for its most generous conversion policy with a $500 If you work for a company that has self-insured its workers' deductible. By comparison, American Republic, the top-ranked health coverage, you are entitled to COBRA benefits, even commercial company in our study, would charge a 45-year-old though such plans are normally exempt from other insurance man in Chicago $1904; a 45-year-old woman, $2240. Despite those drawbacks, a conversion policy may be your regulations. If you are not eligible for COBRA because your former firm only option if you have health problems. (Insurers must make employs fewer than 20 workers (or is a church organization), you these policies available to anyone regardless of their health.) may still have some protection under state laws. If your state If only one member of your family suffers from some medical provides for "continuation" of benefits, you may be able to stay condition, you may want to take the conversion policy for him on your employer's group policy for as little as three months in or her and try to find cheaper, individual coverage for the rest some states or as long as 18 months in others. (Those benefits of the family. In some states, a person with health problems are usually not available to workers in self-insured plans.) may be eligible for coverage from the high-risk pool, although The following states do not have comprehensive continuation in certain states, if you're eligible for a conversion policy, you laws: Alabama, Alaska, Arizona, Delaware, Florida, Hawaii, Ida- can't have pool coverage. ho, Indiana, Louisiana, Michigan, Mississippi, Nebraska, Penn- If you're considering buying an individual policy instead of sylvania, Wisconsin, and Wyoming. taking your conversion option when COBRA coverage ends, do Some employers consider COBRA an administrative head- your shopping well in advance. The slightest health problem ache and may offer employees who leave a simpler alternative- can disqualify you, and it may take time for an insurer to collect insurance that covers them only for injuries caused in an your medical records and decide if it's willing to issue coverage. accident. Accident-only policies may be tempting because Once your COBRA benefits run out, you have only 31 days in they're cheap-a few hundred dollars a year, compared to a few most states to sign up for a conversion policy. 545 CONSUMER REPORTS AUGUST 1990 RATINGS Health insurance policies living in Chicago. For a company not selling for a single person and for a family on an there, the premium is for the company's average mix of claims filed by 25,000 poli- major operating territory. Family premiums cyholders. We used a $1000 coinsurance Listed by types. Within types, listed in order assume a 40-year-old husband, a 35-year- maximum for each policy. If the policy did of estimated overall quality, based on poli- old wife, and two children. Premiums are not offer this amount, we used its maximum cies for a single person. (Family policies given for policies with $500 deductibles. If that was closest to $1000. Most plans re- closely tracked single policies in overall the company does not offer a $500 deduct- quire 20 percent coinsurance. Exceptions quality.) Differences of less than 5 points ible, we show the premium for the closest are noted in the Comments. were judged insignificant. Companies deductible to $500; footnotes (on pages marked with an asterisk did not respond to 548-549) state the deductible on which the Catastrophic claims. Measures how our survey. Dashes indicate we could not price is based. Premiums for maternity rider well a policy would have paid after the obtain information; in those cases we as- show the cost of adding coverage for rou- deductible was met on two actual claims signed values representing the average for tine pregnancies. involving catastrophic illness-one for all policies. Quality index. A summary of how the treatment of colon cancer; the other, a seri- policy performed for a single person. ous heart attack. A policy that scored a . Annual premiums. These are annual paid more than 96 percent of the expenses premiums for 45-year-old men and women Payout. The percentage the policy paid for both claims. A policy with a paid more Annual premiums Policy Men Women Family Major-medical Blue Cross and Blue Shield of Minnesota Aware Gold (F2844) PPO $1493 $1962 $5100 Included Capital Blue Cross w/Penn. Blue Shield Major Medical 1815 1815 3923 Included American Republic UltraCare, no coinsurance 1904 2240 5012 $608 Blue Cross and Blue Shield of New Jersey Medallion 1843 1843 4759 5 Included Benefit Trust Life MMI 1794 2096 4319 Included Empire Blue Cross Blue Shield Tradition Plus Wraparound (LGL 3252) 2392 2392 6126 7 Included Independence Blue Cross w/Penn. Blue Shield Major Medical w/Plan 100 2192 2192 5159 Included Blue Cross and Blue Shield of Minnesota Aware Care (F2239) 658 882 2226 Included American Republic UltraComp 1632 1953 4333 636 American Republic UltraCare, 20% coinsurance 1596 1877 4200 608 Blue Cross of Washington and Alaska* Personal Prudent Buyer, Low Option 200, Wash. 1092 1092 2376 None Blue Cross and Blue Shield of Alabama* ALPHA Plan 1308 10 1308 3432 72 Blue Cross and Blue Shield of Illinois* Non-Group PPO 1543 1932 4363 261 Blue Cross and Blue Shield of Montana* Personal Choice Plan 1851 1851 4241 Included Blue Cross and Blue Shield of Montana* Healthy Montanan Plan 1553 1553 3554 Included Blue Cross and Blue Shield of New Jersey Direct Payment Supplemental Major Medical 3167 3167 6135 Included Blue Cross and Blue Shield of Indiana* Personal Security 1293 1374 2935 1164 Blue Cross and Blue Shield of Oklahoma* Health Check 1764 1764 3780 Included Blue Cross and Blue Shield of Maryland* Personal Comp 1001 1001 2604 Included Central States Health & Life Individual Major Medical (569-570, 571-572) 1463 1900 3721 781 Time 24 Karat (502) 1580 1876 3854 490 Benefit Trust Life Tele-Med 1443 1822 3878 1257 Bankers Life and Casualty VIP V (CR-G002) 1245 1625 3382 None Bankers Multiple Line The Spectrum Plan (D-G002) 1245 1625 3382 None Union Bankers The Spectrum Plan (MM-89) 1245 1625 3382 None Blue Shield of California* Preferred 1952 1952 3299 None Blue Cross and Blue Shield of New Jersey Blue Care 1261 1261 3400 Included Blue Cross of Washington and Alaska* Traditional Individual in Alaska 1933 1933 4123 None Blue Cross of California* Personal Prudent Buyer 1680 1680 3888 3360 Blue Cross and Blue Shield of Illinois* Non-Group Comprehensive 1838 1992 4886 None Blue Cross and Blue Shield of Maine Blue Alliance 1294 1294 2580 Included Empire Blue Cross Blue Shield Tradition Plus Comprehensive (LGL 3253) 1507 1507 3228 Included Benefit Trust Life MM2 1496 1751 3603 None Blue Cross and Blue Shield of Arizona* Preferred Care 716 716 1928 None Aid Association for Lutherans TotalMed It (4945) 1708 1724 4032 1860 546 CONSUMER REPORTS AUGUST 1990 Better Worse than 90 percent. A policy with a paid at cyholder's life. Conditional means that the closed illnesses. The look-back period is least 81 percent, and a policy with a paid company can cancel it along with all similar how far back in time the insurance company at least 75 percent of the expenses. policies. Optional means the company can will investigate for preexisting illness. cancel an individual policy. 10 Available to anyone. A "yes" indi- 5 Lifetime maximum. Total benefits a 8 policy will pay over a policyholder's life. Rate history. A indicates that over a cates the policy is available to any applicant five-year period the company has raised regardless of health status. 6 Maternity coverage. This shows the rates on the policy less than the medical 1'1 Exclusion riders. A "yes" indicates the quality of the maternity rider that covers consumer price index, which averaged 7.2 company will issue coverage with exclu- routine pregnancies and deliveries. If a poli- percent each year over the period. A sions for certain conditions or for certain cy offered coverage for complications only means that it raised rates at least 17 per- parts of the body. if policyholders buy a rider for routine cov- cent a year. erage, it scored a It scored a if it 12 Higher rates. A "yes" means the com- 9 offered coverage for complications without Preexisting illness. The waiting period pany will issue coverage but at higher requiring purchase of the rider. is the number of months a policyholder must premiums for some medical conditions. wait before coverage begins for a preexist- ing illness not disclosed on the application. 13 7 Renewability. Guaranteed means the Other coverage. Additional coverages policy is guaranteed renewable for the poli- The waiting period may be shorter for dis- and features a policy may offer. See Key. 3 Payout 9 Preexisting illness mo. Quality index single Cotastrophic claims Lifetime moximum Maternity I Rate mo. Available Extlusion 10 anyone Higher riders rates Other roverage Comments 1 2 4 5 6 7, 8 10 11 12 13 85 89% 89% None Conditional 24 3 No Yes Yes a,b,c A 800-382-2000 12 12 Yes No No a,c,d C 717-255-0820 83 84 87 None for basic policy Conditional 81 82 68 $1-million per condition Guaranteed 24 24 No Yes Yes a,d B 800-247-2190 80 88 88 None Conditional - 12 12 No No No a,c,e C 201-822-4500 No Yes Yes C,G 708-615-1500 80 86 85 1-million Guaranteed 24 24 a 80 83 82 1-million Conditional - 11 24 No No No a,d,h C 212-490-4757 80 83 83 None for basic policy Conditional 12 12 Yes No No a,c C 215-564-2100 a,c,h 800-382-2000 79 76 72 None Conditional 24 3 No Yes Yes - 74 60 2-million Guaranteed - 24 24 No Yes Yes a,d D 800-247-2190 78 I 75 61 1-million per condition Guaranteed 24 24 No Yes Yes a,d 800-247-2190 77 - 75 82 67 1-million Conditional - 12 12 No Yes No a,c,d E 800-752-6663 | 75 75 60 None for hospital Conditional 12 24 No Yes No a J 800-392-5705 - No No No a,c,h E 312-938-7209 75 73 61 - 1-million Optional 12 12 74 68 62 - None Conditional - 12 12 No No No a,c F 406-444-8210 74 68 62 None Conditional - 12 12 No No No a,c F 406-444-8210 - 74 74 74 None for basic policy Conditional - 12 12 Yes No No a,e,f C 201-822-4500 74 82 68 1-million Conditional I 12 No limit No Yes No a B,E 800-522-4075 - Yes No a,c,h K 918-560-2121 74 77 72 - 1-million Optional 12 6 No 74 73 72 1-million Conditional 9 No limit No Yes No a,c,d - 800-992-2308 - 73 73 60 1-million Conditional 12 24 No Yes Yes a - 402-397-1111 800-333-1203 73 72 60 2-million Conditional 24 12 No Yes Yes a I 72 71 58 2-million Conditional - 24 12 No Yes Yes a - 708-615-1500 75 64 None Conditional 24 24 No Yes Yes a,g I 312-777-7000 71 71 75 64 None Conditional 24 24 No Yes Yes a,g - 312-777-7000 71 75 64 None Conditional 24 24 No Yes Yes a,g I 214-939-0821 2-million Conditional 12 12 No Yes No a,c,d E 800-624-5150 71 73 60 - - 71 70 70 100,000 per year Conditional I 12 12 No No No a,e - 201-822-4500 71 75 60 1-million Conditional 12 12 No Yes No a - 800-752-6663 - Yes No E 800-777-6000 71 68 55 2-million Conditional - 6 6 No a,c - 71 70 56 1-million Optional 12 12 No No No a I 312-938-7209 - 67 None for basic policy Conditional 12 No limit Yes Yes No a,f C,G 800-482-0966 70 72 - 70 61 59 500,000 Conditional - 11 24 Yes No No a,d,h - 212-490-4757 69 72 60 1-million Guaranteed 24 24 No Yes Yes a C,G 708-615-1500 69 75 62 No limit Yes No a,c,h E - 1-million Conditional - 11 No 800-543-2944 69 71 60 2-million Conditional 24 No limit No Yes Yes a,d - 414-734-5721 547 CONSUMER REPORTS AUGUST 1990 Ratings Continued Annual premiums Policy Men Women Family Matern: Blue Cross and Blue Shield of Indiana* Comprehensive Value $ 928 $ 987 $2108 $1164 Blue Cross and Blue Shield of Virginia* Personal Health Care 2044 2044 4359 Included Blue Cross and Blue Shield of Virginia* Personal Health Care (Healthy Virginian) 1169 1169 2454 Included Blue Cross and Blue Shield of Florida* Preferred Patient 1882 2085 4558 None Blue Cross of Washington and Alaska* Traditional Individual in Washington 1320 1320 2844 None Blue Cross and Blue Shield of South Carolina Mark Four 963 1292 2312 671 Blue Cross and Blue Shield of Kansas* Afforda-Care 1208 1208 2653 Included Blue Cross and Blue Shield of Kentucky* BCBS 3082 765 1123 1918 Included Metropolitan Life Major Medical Expense Plan (FAH 15-86) 1594 2042 4030 770 Certified Life VIP Variable Individual Protection (CER-G002) 1245 1748 3382 None First National Life Major Medical (MM-286) 1005 1137 2142 16 748 Blue Shield of California* Coronet 2941 2941 4229 None Pyramid Life G91 1501 1863 4015 645 Golden Rule Inflation Guard GRI-H-1.4 1805 1990 3623 316 Blue Cross and Blue Shield of Arizona* ExecuCare 940 940 1814 None Prudential Pru-Med (PM-83) 1228 1584 3127 2640 Washington National Classic Choice (AM2836) 1764 2205 3249 900 Hospital-surgical Capital Blue Cross w/Penn. Blue Shield Blue Cross Hospital and Blue Shield Plan 100 1579 1579 3451 Included Independence Blue Cross Penn. Blue Shield Blue Cross Hospital and Blue Shield Plan 100 1968 1968 4729 Included Blue Cross and Blue Shield of Michigan* Non-Group Option E 2004 2004 3742 Included Blue Cross and Blue Shield Rochester* Non-Group Basic 1016 1250 2472 Included Blue Cross and Blue Shield of Alabama* Non-Group 1216 1216 2966 Included Blue Cross and Blue Shield of Oklahoma* Health Check Basic 756 756 1848 Included Metropolitan Tower Hospital and Medical-Surgical Expense 1015 1162 2846 None Blue Cross and Blue Shield of Maine Blue Cross with Blue Shield H 1033 1033 2058 Included Blue Cross and Blue Shield of Montana* Essential Care Plan 814 8 814 1844 Included Blue Cross and Blue Shield of Ohio* Non-Group Policy w/Catastrophic Rider 1266 1266 2683 515 Blue Cross and Blue Shield of New Jersey Direct Payment Comprehensive Hospital and Series 14/20 1336 1336 2796 Included Blue Cross and Blue Shield of New Jersey Co-pp Protection Plan and Series 14/20 1992 18 1992 3439 Included Bankers Life and Casualty Hospital Surgical Protection (CR-G020) 806 1043 2137 None Bankers Multiple Line Hospital Surgical Plan (D-G020) 806 1043 2137 None Union Bankers Major Hospital Surgical (HS-89) 806 1043 2137 None State Farm Mutual Automobile Basic Hospital-Surgical 97047IL 705 853 2177 None Certified Life Hospital Surgical Protection (CER-G020) 806 1043 2137 None Pyramid Life G95 1016 1250 2472 10 645 Hospital only Empire Blue Cross Blue Shield Tradition Plus Hospital 839 839 1886 Included $500 deductible on hospital services only. $500 deductible on nonhospital only. only; $1000 for other services. Rates for nonsmokers. $400 deductible. No deductible required. $350 deductible on nonhospital only. $750 deductible. $250 deductible. $500 deductible for each condition every 3 $300 deductible for each hospital admission; $60 deductible for each hospital admission. years. $500 for all services. $300 deductible only for supplies and drugs. $1000 deductible. Key to Other Coverages $250 for nonhospital services. $200 deductible for nonhospital services. a-Prescription drugs for home use. $300 deductible. Atlanta rates; $500 deductible for each b-Preventive care for all ages. $200 deductible. condition. c-Participating physicians for all families. d-Mammography. $200 deductible for each hospital admission. $100 deductible for hospital inpatient stays e-Pap smears. 548 CONSUMER REPORTS AUGUST 1990 9 Preexisting illness 3 Payout Quality index single Family Catastrophic claims Lifetime maximum Maternity of Look-beried. period, mo. Available Exclusionnigher 10 anyone riders rates Other roverage Comments Telephone 4 5 6 7. 8 10 11 12 13 2 60% $1-million Conditional - 12 No limit No Yes No a - 800-522-4075 69 74% - 1-million Conditional 12 No limit Yes No No a,c K 800-553-3164 68 66 65 - Conditional 12 No limit No No No a,c K 800-553-3164 68 66 65 - 1-million a,c,d,h E 305-596-7600 68 70 62 1-million Conditional 24 24 No Yes Yes - 68 74 61 Conditional 12 12 No Yes No a,d - 800-752-6663 - 1-million 1-million Conditional 12 No limit No Yes No a - 800-868-2500 67 70 58 1-million Optional 8 No limit No Yes No - M 913-232-1622 67 70 67 - Conditional 9 No limit No Yes No a,c,h M 502-423-2011 67 71 68 - 1-million Conditional 24 60 No Yes Yes a - 212-578-2211 - 65 62 51 1-million 64 75 Conditional 24 24 No Yes Yes a,g - 312-777-7000 64 None - 65 53 1-million Conditional 24 24 No Yes Yes a 205-832-1850 64 Conditional 12 12 No Yes No a,c,d - 800-624-5150 63 65 53 - 2-million Conditional 24 24 No Yes Yes a,d,e - 913-722-1110 63 72 60 2-million 12 24 No Yes No a - 817-297-4123 62 74 60 1-million Conditional 51 1-million Conditional 11 No limit No Yes No c - 800-543-2944 61 62 - None Optional 24 24 No Yes Yes G,H 201-802-2642 - 61 63 55 Yes Yes 708-570-5500 2-million Conditional 24 12 No a - 61 71 59 81 77 Conditional 12 12 Yes No No c,d C 727-255-0820 80 None 77 None Conditional 12 12 Yes No No c C 215-564-2100 77 76 Conditional 6 6 Yes No No C B,L 313-225-8000 76 70 70 - None None Conditional 12 No limit Yes No No f B,H 800-847-1200 76 76 75 - 9 12 Yes No No - B,H,K 205-988-2200 71 63 66 - None Conditional 70 71 75 - 500,000 Optional 12 6 No Yes No C B,H 405-841-9797 - 50 Guaranteed 24 60 No Yes Yes - B,G,H 212-578-2211 68 58 none Conditional 12 No limit Yes Yes No f B,G,H 207-775-3536 67 55 53 - none Conditional 12 12 No No No C F 406-444-8210 67 59 59 1-million - - a,i B,G,I,N 216-687-7218 66 62 66 1-million Optional 12 No limit No No No - 62 65 Conditional 12 12 No No No f B,H 201-822-4500 67 None 66 None Conditional 12 12 Yes No No f C,H 201-822-4500 61 63 Conditional 24 24 No Yes Yes - - 312-777-7000 58 52 45 None Conditonal 24 24 No Yes Yes - - 312-777-7000 58 52 45 None Conditional 24 24 No Yes Yes - - 312-777-7000 58 52 45 None 45 1-million Optional - 24 24 No Yes Yes - I 309-766-2311 53 55 None Conditional 24 24 No Yes Yes - - 312-777-7000 50 52 45 - 24 No Yes Yes i 42 35 30 2-million Conditional 24 B,G,H 913-722-1110 67 68 72 None Conditional 11 24 Yes No No d B 212-490-4757 f-Participating physicians for families below for physicians' visits. J-Routine maternity rider offered only with family B-No coinsurance. policies. some income levels. C-Coinsurance only for certain services. K-Routine maternity coverage is included as part g-$50/year for preventive care per person. D-Less coinsurance after the first year. of policy only with family policies. h-Well-child care. i-Major-medical coverage after $2500 deduct- E-If PPO doctors not used, coinsurance and L-Maternity coverage only for delivery and hos- coinsurance maximums are higher. pital stays-no doctor visits covered. ible is met. F-30 percent coinsurance. M-Routine maternity coverage and coverage for j-Major-medical coverage after $25,000 of cov- ered expenses are incurred. G-Pays a set amount for hospital room and maternity complications offered only with fam- board. ily policies. H-Surgical-fee schedule. N-No maternity coverage even for complications Key to Comments I-Pays set amount for all services for each day in unless rider is purchased. A-Coinsurance on hospital and $10 copayments the hospital. 549 CONSUMER REPORTS AUGUST 1990 William Raspberry Health Care Giveaway The reason for America's health care crisis, count and let the employee pay the first of Rooney's proposal. Since it would involve Pat Rooney insists, is not) that medical care costs $3,000 of his own medical bills. changing the tax code (to permit employees to too much but that we spend too much on it. The remaining $1,500 of the employer's pay their doctor bills with untaxed cash and The focus on the cost of medical care, he says, contribution would bei used to purchase an also to accumulate tax-free savings), provi- leads to proposals for imposing limits on what umbrella group policy that would pay 100 sions would have to be made for employees doctors and hospitals can charge, which medical percent of medical costs after the first $3,000. whose companies did not offer the plan, or for procedures can be authorized (and by whom) and (Two-thirds of all medical spending at present people temporarily out of work other attempts to put a lid on medical bills. is under $3,000 per family.) As clever as the Rooney proposal looks Rooney, who is head of the Golden Rule It's a little like a deductible auto insurance (Rooney says he borrowed major chunks of it Insurance Co. says it possible to bring down policy, except the employer provides the mon- from others) it looks even better when com- employer-subsidized health care spending- ey for the deductible amount pared to the "play or pay" idea being advocat- perhaps even bring it down dramatically- But here's where the scheme gets interesting. ed in Congress. Under that idea, employers without tinkering with the cost of individual Any of the $3,000 that doesn't get spent on (including small and marginally profitable com- medical procedures. medical bills belongs to the employee. If, for panies) would either "play" by buying health He'd do by giving the individual worker an example, he has no medical costs for three years insurance for their employees or else "pay" incentive to forgo unnecessary medical treatment running, he winds up with $9,000 to do with as with an 8 percent payroll tax to cover the cost and to shop for the best value in cases where he pleases-whether to buy a car, make the of Medicaid. The consequences, says Rooney, treatment is necessary. Here's the proposal: down-payment on a house or finance a European would include unemployment (as some em- "Give each worker an allowance for medical vacation-with no tax liability until the money is ployers simply couldn't afford the extra costs) care that represents, say, two-thirds of the [per withdrawn for some non-medical use. and a mushrooming Medicaid, as more and capita] money the employer is now spending for health care. Tell them that any of that money The relevant point is that it would have the more employers found it cheaper to "pay" than they don't spend on health care is theirs to effect of containing medical care spending, now "play." But Medicaid pays only about half a rising at the rate of some 17 percent a year-in physician's normal charges-a tolerable ar- keep-permanently. Then buy them an umbrella insurance plan for the really big medical bills that part because there is little incentive for individual rangement as long as only a tenth of the might come up: costs like injury from a bad auto policyholders to keep the costs down. patients are on Medicaid. But what happens accident or heart bypass surgery or the prema- To see why this is so, Rooney suggests, when the Medicaid proportion grows? Will imagine that employers issued grocery credit more and more doctors refuse to take Medic- ture birth of a child. "Then watch the cost of medical care drop." cards that paid 80 percent of an employee's food aid patients-as many already do? Rooney, who was in Washington (from Indi- bill after a $100 deductible and 100 percent after Rooney acknowledges that his proposal anapolis) last week to pitch his idea to staff of the first $5,000. His prediction: "Grocery stores could have one unfortunate side-effect: Some the Office of Management and Budget, offered would stock only the highest-priced food because people would be so seduced by the prospect of an example of how it could work. that is all the employees would want to buy. Why? an employer-provided bank account that An employer making annual premium pay- Because they'd be spending someone else's mon- they'd forgo needed medical attention in or- ments of $4,500 per employee family (the ey. And that is why we spend so much on medical der, say, to buy a car. national average for medium-size cities) care in the United States. Says Rooney: "So? I have a car. Don't you? would, under Rooney's scheme, put $3,000 There are other details, less exciting but no Why should we deny anyone else the right to into each employee's medical care bank ac- less vital to the economic and political viability make that choice?" WPOST- 1/15 A23 Services of Mead Data Central, Inc. PAGE 8 23RD STORY of Level 1 printed in FULL format. Copyright (c) 1990 The New York Times Company; The New York Times April 19, 1990, Thursday, Late Edition I Final Correction Appended SECTION: Section B; Page 10, Column 3; National Desk LENGTH: 1441 words HEADLINE: HEALTH; Hurdle for Preventive Medicine: Insurance BYLINE: By ELISABETH ROSENTHAL BODY: At a time when physicians are increasingly likely to recommend preventive health measures from mammograms to cholesterol checks, patients are often faced with the discovery that insurers will not pay the bills. Although the effectiveness of screening and counseling has now been proved in many areas, the insurance industry is still taking its first tentative steps in the field. ''One of the major dilemmas of a doctor trying to incorporate preventive services into practice is the payment issue,' said Dr. Robert Lawrence, chairman of the Division of Primary Care at the Harvard Medical School. ''It costs nothing for a physician to order a mammogram, but if the patient is stuck with a large out-of-pocket expense, she won't come back for the next one.' Private health insurers generally do not cover preventive medical services: immunizations, counseling about smoking and weight loss, and screening tests like mammography to detect silent disease. The chief reasons private insurance companies give are the difficulty of pricing services like counseling; the fact that insurers see their role as covering costs of disease, not routine health care, and the rising cost of insurance to consumers as more patients seek screening tests. 'A Ludicrous Conspiracy' Medicare, the Government insurance program for the elderly and disabled, is prohibited by law from paying for preventive measures other than those specifically mentioned in the Medicare Act. The only one currently covered for all elderly is the vaccine against pneumococcal pneumonia; PAP smears to screen for cervical and uterine cancer will be added on July 1. With such erratic coverage, experts say most preventive care in this country is financed by what one called ''a ludicrous conspiracy'' between doctors and patients. ''On the requisition the physician puts down 'breast lump' or 'rule out cancer, and then the onus is on the third-party payer, Dr. Lawrence said. 'You have to perjure your record routinely to do right for your patient.' Insurers defend their circumspection, saying that reimbursing a patient for a mammogram is akin to paying a car owner for an oil check. ''The traditional nature of insurance . - car insurance, homeowner's insurance is to pay for LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 9 (c) 1990 The New York Times, April 19, 1990 unpredicted events,' said Stan Carson, director of the Center for Corporate Public Involvement, a branch of the Health Insurance Association of America and the American Council of Life Insurance. 'Prevention is not that. Traditionalists still say we shouldn't cover it.'' But now, driven by consumer pressures and legislative arm-twisting, many insurers are rethinking that position. Uncertainty Over Economics To attract health-conscious customers, a very few insurance companies now offer modified plans that will cover screening tests for a slightly higher premium. 'Any time we provide new services, that raises the cost,'' said Mr. Carson, who thinks insurers should move into the prevention field. ' 'We're still trying to figure out the economics. In the last two years more than half the states have enacted legislation requiring insurers to reimburse patients for routine mammograms, which generally cost more than $100, as part of new or renewed policies. Several bills pending in Congress would add the test to Medicare as well. One in 10 American women will get breast cancer, and early detection through mammography and physician examinations dramatically enhances the chance of a cure. The current pressure on insurers springs in large part from a new legitimacy enjoyed by preventive medicine. In 1984 the Federal Government recruited dozens of health experts to form the United States Preventive Services Task Force and charged it with surveying the rapidly accumulating literature on hundreds of preventive measures. The panel's final report, issued last summer, endorsed a complex schedule of periodic PAP smears and mammograms, regular blood pressure and cholesterol checks, vaccinations for the elderly and counseling. ' ' The task force report was a significant milestone for preventive medicine,' said Dr. Gordon De Friese, director of the Health Services Research Center at the University of North Carolina, a member of the panel. But traditional health insurance provides little for outwardly healthy adults and critics say this focus allows avoidable conditions to flourish and kill. 'A Terrible Shame' ''It's a terrible shame that the two big guns of cancer screening, mammography and sigmoidoscopy, are often not covered,' said Dr. Daniel Miller, director of the Strang Clinic in New York, who has tried to interest insurers in early cancer detection for a decade. For example, sigmoidoscopy, inspection of the lower colon with a lighted tube, can find precancerous lesions or early cancer when no symptoms are apparent. Representative Mary Rose Oakar, an Ohio Democrat who has championed the cause of mammography, complains that insurance pays for strokes caused by high blood pressure but not for routine blood pressure checks; for cocaine addicted babies, but not drug treatment for pregnant women. ''Our national strategy is LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 10 (c) 1990 The New York Times, April 19, 1990 painfully remiss,' she said. 'We do it all backwards. Experts say health maintenance organizations (H.M.O.'s), which market full service care under one roof for a set fee, are the only places where patients regularly obtain preventive services as part of normal coverage. A growing number of preferred provider organizations, in which patients obtain discounted care by visiting only the group's pool of doctors, are also marketing prevention. But many consumers avoid these ''pre-paid'' plans because of the restrictions they impose. For traditional insurers, who reimburse by ascribing a dollar value to each service, prevention poses thorny problems. ''Insurers have a hard time figuring out how to pay for the fuzzy things we feel are so important, like counseling,' Dr. De Friese said. ''They're much more enthusiastic about immunizations, which have a beginning and an end. The Preventive Services Task Force report recommends that doctors periodically advise patients on numerous subjects, from seat belts to exercise to smoking cessation. Using Business Judgment Another source of reluctance is cost. 'Insurance companies have to be actuarially responsible and when they do estimates, it is not always clear that this is a good business proposition,' Dr. De Friese said. Although preventive efforts avert serious diseases and their costly consequences, the saving is often offset by dramatic rises in use of those services. More patients visit the doctor and, thanks to a heightened level of awareness, there is more diligent following up on problems that are unearthed. I 'Prevention may still be a sensible investment, but what it offers is lives, not a solution to the medical cost problem,' said Dr. Louise Russell, an economist at Rutgers University and an expert in the field. Both private and governmental insurers are making fledgling efforts to pay, but coverage is often patchy. Since state legislatures moved in to force the issue two years ago, many insurers now cover mammograms. In 1988, the Blue Cross and Blue Shield Association of America issued guidelines for covering preventive services to its 74 member organizations. To date, less than a quarter of the plans are known to offer preventive coverage, almost always by hooking clients into affiliated prepaid plans. Mammograms for Under $50 In the public sector, the short-lived Medicare Catastrophic Health Care Act, which was repealed last year, included coverage of periodic mammograms for up to $50. Congress is now scrutinizing several bills to allow some payment for the test. A small number of radiologists offer screening mammograms for under $50, since they are simpler than those done to evaluate suspected cancers. For the poor, the biggest share of prevention dollars disbursed through Medicaid are reserved for children. Even cholesterol and blood pressure testing are not covered for healthy adults. Both government and private insurers have pilot projects under way to determine the effectiveness and costs of covering prevention. LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 11 (c) 1990 The New York Times, April 19, 1990 Insurance professionals seem startled by the push to take on the new preventive role. And if there is blame to be laid for their initially sluggish response, they say it must be shared with the companies that buy insurance for employees. ''It's not as if the insurance industry is standing with its arms folded saying 'no!' Mr. Carson said. 'We respond to the market and if employers tell us they want preventive coverage, it'll be there. CORRECTION-DATE: April 20, 1990, Friday, Late Edition - Final CORRECTION: A chart on the Health page yesterday about preventive health procedures misstated the recommended frequency of mammograms to detect breast cancer for women over 50. It is one to two years, not every two years. GRAPHIC: Table showing who covers preventive procedures SUBJECT: MEDICINE AND HEALTH; PREVENTIVE MEDICINE; TESTS AND TESTING; IMMUNIZATION AND IMMUNITY; HEALTH INSURANCE NAME: ROSENTHAL, ELISABETH TITLE: HEALTH PAGE (NYT) LEXIS NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 2 21ST STORY of Level 1 printed in FULL format. Copyright (c) 1990 The New York Times Company; The New York Times July 5, 1990, Thursday, Late Edition - Final SECTION: Section A; Page 1, Column 1; National Desk LENGTH: 2292 words HEADLINE: HEALTH: Cheating on Insurance; Insurers Say Growing Fraud In Health Care Costs Billions BYLINE: By ELISABETH ROSENTHAL BODY: Most of the expectant couples who turned up for the delivery orientation at a hospital in Southern California two years ago were thrilled when an administrator told them, over coffee and doughnuts, that the hospital would offer a discount on their care. Although most insurance contracts require patients to pay 20 percent of medical fees, the hospital planned to accept the 80 percent insurance reimbursement and then charge the patients for only a portion of the remaining bill. But one prospective father was not happy with the arrangement Ronald Lang, an insurance fraud investigator. He recognized the tempting offer as a practice known as 'waiver of co-payment,' which insurers say bilks them of revenue by, in effect, overstating actual fees. ''I'm usually a quiet guy, but I was really angry,' Mr. Lang recalled in an interview. ''I stood up and said, 'Are you aware that this could be considered fraud and of what you are doing to the cost of health insurance in this country?' Everyone was booing. Even my wife told me to just sit down.' A Growing National Practice For these couples, the hospital's plan probably seemed like a boon and a just reward for their rising insurance premiums. To insurers like Mr. Lang, who works for the Principal Financial Group, based in Des Moines, it was yet another vivid demonstration that health insurance fraud has become something of a national practice. And now insurers are beginning to fight back. Insurance companies estimate that private and government insurers paid $60 billion last year for claims that were fraudulent or abusive, payments they say increase the cost of insurance for everyone. This spending amounts to 10 percent of the $600 billion national health care budget. Some of this money paid for useful medical care that was simply not covered by insurance policies. But insurers say they should not have to pay for care they have not contracted to provide. Members of the Health Insurance Association of America, an industry group, investigated 19,600 cases of fraud last year, an increase of almost 60 percent since 1987. The increase, they say, reflects both more fraud and intensified LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 3 (c) 1990 The New York Times, July 5, 1990 detection efforts. 'The Tip of the Iceberg' James L. Garcia, director of the health insurance tracking unit at the Aetna Life Insurance Company, said there was evidence that 3 percent of the nation's doctors routinely committed outright fraud. ''But what we know about is probably the tip of the iceberg, he added. ''It is awfully difficult to detect since our main source of information is the patient, who often doesn't recognize the billing as fraudulent and who will approach his doctor first if there are questions.' Some of the fraudulent acts are obvi-ous thievery, like surgeons' billing for operations they never performed. But some are common billing practices in which doctors and patients are willing co-conspirators. For example, a doctor may list 'cough' rather than ''smoking cessation'' as the purpose of an office visit 50 the patient's insurance company will pay, or falsify the date on which a service was performed so that it will fall within a policy's coverage dates. 'Insurance fraud is on the rise, and filling out insurance forms has become an area of intense gamesmanship,' said R. James Guzzi, chairman of the insurance industry's National Health Care Anti-Fraud Association, who is an executive at the Travelers Companies. ''To the degree that patients go along with it, we all end up paying. In the last five years insurance companies have initiated ambitious campaigns to ferret out offenders, complete with computerized fraud detection systems and toll free telephone lines for patients to report their doctors' transgressions. They concede that it has been difficult. 'Many patients feel: 'Why are you harassing my doctor? He's just trying to be nice to me, said Dr. Mark Lachs, a Yale University internist who is studying health insurance fraud. 'There's really a spectrum of activity from well-intentioned actions to outright fraud. And doctors bristle at the scrutiny. 'Insurers have adopted a junior G-man approach, said Dr. Lonnie Bristow, a board member of the American Medical Association. ''Physicians attempt to act with honor and integrity in the best interest of their patients. That insurers suggest other motives is a despicable cheap shot. I don't know of any doctor who had engaged in insurance fraud, although I am sure there must be one somewhere.' The Diagnosis Naming Ailments To Fit the Rules Many doctors acknowledge that minor deception is commonplace. It is sometimes necessary, they say, to squeeze money out of tight-fisted insurers who too frequently balk at paying for recommended treatment, including preventive services. ''If a patient needs a mammogram to screen for cancer, you put 'breast lump' on the form, said Dr. Robert Lawrence, an advocate of preventive health care who is chairman of the department of medicine at Cambridge Hospital in Massachusetts. ''You're forced to perjure your record to do right for your LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 4 (c) 1990 The New York Times, July 5, 1990 patient. A physician from Kansas who spoke on the condition of anonymity called it ''a game. He said: ''You know the guidelines; you have to have one symptom from Column A and two physical findings from Column B to have a prostate operation approved. So if I think a patient needs the surgery, I make sure those things are mentioned in my chart, and the paperwork sails through. But insurers say fraudulent practices are often used not to benefit the patient, but as a business ploy. Weight-loss and smoking clinics that advertise 'most insurance covers'' are immediately suspicious to insurers, Mr. Garcia said, adding: ''In most cases, insurance doesn't cover these things. We often find they fabricate a diagnosis, like high blood pressure. Mr. Guzzi of the National Health Care Anti-Fraud Association estimates that besides outright fraud, up to 25 percent of physicians may engage in practices that are abusive, although not technically fraudulent: scheduling visits that are of limited benefit, for example. Or an ear, nose and throat specialist might charge for a complete exam and then add a charge for looking down the throat with a mirror. Patients who agree to have insurance checks sent directly to their health providers may not see or scrutinize insurance statements. The Bill When 'Forgiveness' Is Marketing Among the many fraudulent and abusive practices condemned by insurers, forgiveness of co-payment has become the most controversial. Most private insurance policies, as well as Medicare, require a patient to pay part of his medical bill, usually 20 percent. Although only 14 percent of the cases investigated by the Aetna fraud unit last year involved forgiveness, insurers suspect the practice is often unreported and probably epidemic. In a poll commissioned by Aetna in 1989, 23 percent of the respondents said their doctors had waived a co-payment in the last year. Insurers are disturbed by the practice not only because it is a breach of contract, but also because they rely heavily on co-payments as a device to curtail casual or unnecessary medical visits. ''I understand why they're worried,' said Dr. Lachs, the Yale internist. A patient who has a mildly annoying condition like bunions might seek treatment in a clinic that advertised free services,' using the forgiveness of co-insurance, he said. ''Here, the crime is not victimless: the forgiveness led to over-utilization, and premiums will reflect that. In addition, insurers say that money lost by waiving co-payment is often recouped by claiming higher rates. ''You know and I know that the hospital doesn't really just absorb the 20 percent loss,' said Jan Meisels, deputy director of the Health Insurance Association of America. 'Those revenues will be gained in some other way and other bills will be inflated. Studies of California dentists have shown that those who routinely forgive co-payments set their base fees 25 percent higher than other dentists and LEXIS'NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 5 (c) 1990 The New York Times, July 5, 1990 perform dramatically more elective procedures, like full mouth X-rays and crowns. Action by Legislatures Insurers insist that if a physician intends to forgive a co-payment he is ethically, and perhaps legally, required to report that fact on the claim form he submits; the insurer would then reimburse 80 percent of the discounted fee. For example, if an office visit officially cost $100, the insurance company would consider the true fee $80 and reimburse $64. At least a few state legislatures as well as several health organizations agree. In Colorado, any health professional who waives co-payment in more than 25 percent of cases or who advertises ''free medical care for patients with insurance'' is subject to criminal prosecution. This year the Florida Department of Insurance declared that any health provider who had agreed to forgive co-payment before rendering care had to report that fact or be liable to legal action. After some major debates in the mid-1980's, the American Dental Association now considers undisclosed forgiveness of co-payment to be ''overbilling'' and an 'ethical impropriety'' that may be cause for revoking a license. But organized medicine defends the practice. ''If a doctor chooses to forgive a co-payment, that's between him and his patient, said Dr. Bristow, the A.M.A. board member. ''It's an age-old principle of medicine for physicians to consider a patient's ability to pay to reduce or forgive charges.' In California, legislation regulating forgiveness of co-payment has been blocked by medical societies and hospital groups, Ms. Meisels said. The Motives From Innocuous To Outright Sinful Dr. Lachs said his studies showed that doctors' motives in committing fraud range from saintly to sinful. ''As a doctor, I had previously considered something like forgiveness to be an innocuous billing practice that well-intentioned providers used to benefit indigent patients, and sometimes this is true, he said in a recent interview. ''But the practices are also being used regularly to defraud insurers and as a marketing technique.' Experts say potentially fraudulent billing practices designed to insulate patients from medical charges are particularly rampant in areas where there is an oversupply of doctors or where prepaid plans like health maintenance organizations have squeezed traditional private practitioners. Patients covered through these arrangements receive free or discounted care by agreeing to visit only doctors and hospitals designated by the insurers; health care providers who do not take part often find that their business suffers. A hospital in Florida is challenging that state's new prohibitions on forgiveness of co-payment, contending that it is a legitimate discounting plan. But experts worry that in an age of ''creative'' billing, physicians who play by the rules will be placed at a competitive disadvantage. LEXIS'NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 6 (c) 1990 The New York Times, July 5, 1990 Dr. Lachs said that as insurers crack down on fraud, they would be wise to consider the motivation for the crime. ''They shouldn't be going after the family practitioner who forgives co-payment for an old lady who can't afford her medicine if she pays the bill,' he said, adding that if they did, she might end up in the hospital at the insurers' expense because she could not buy her medicine. The Response Finding the Guilty: A Major Challenge Although doctors are skeptical, insurers say they are not interested in prosecuting the Robin Hoods of medicine who occasionally fiddle with the system for a poor patient's benefit. Instead, they want the physicians who routinely falsify claims to increase their profits. But finding the guilty parties has proved a major challenge. In addition to special telephone lines, insurance companies are using computers to scrutinize piles of claims for patterns that suggest foul play. The system identifies claims submitted for care on dates that were weekend days or holidays, or notes a large number of bills from a doctor on a single day. Even so, patients remain crucial -and reluctant - informers. ''Fraud probably often goes unreported,'' Dr. Lachs said, ''because the bond between the patient and his doctor is stronger than that between the patient and his insurer.' Insurers express frustration over their efforts to get offenders punished. Only five states have specific laws dealing with false claims in health care that subject practitioners to civil and in some cases criminal prosecution; generally, these prohibit advertising fraudulent practices rather than the practices themselves. The states are Connecticut, Massachusetts, Michigan, Ohio and Washington. Health care providers may also be tried under mail fraud laws, since false claims are transmitted through the mail. ''It's difficult to get these cases prosecuted, said Mr. Garcia, the Aetna official. ''It's a white-collar crime, and prosecutors don't take them on because the dollar loss in each individual case does not meet their minimum requirement.' Last year 323 health providers were convicted in cases involving private insurance fraud, and 138 for fraudulent activities involving Medicaid and Medicare, a number that has grown with each succeeding year, said Richard Kusserow, inspector general of the Department of Health and Human Services, who is responsible for uncovering fraud in the Medicare and Medicaid systems. Dr. Lachs said: ''Right now there's no good data on the breadth of the problem. To me the million-dollar question is, What percentage of the care is delivered under benevolent and what percentage under malevolent pretexts?'' Aetna Life & Casualtyd(Aetna Life Insurance) GRAPHIC: Photos: James L. Garcia of Aetna Life Insurance Company says there is evidence that 3 percent of doctors are routinely committing fraud (Steve Miller for The New York Times); Dr. Mark Lachs, researching improper claims, finds that doctors' motives range from good intentions to outright fraud. (Bill Burkhart LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 7 (c) 1990 The New York Times, July 5, 1990 for The New York Times); graph showing the percentages of the various types of fraud on insurance claims (source: Health Insurance Association of America) (pg. B7) TYPE: A special report. SUBJECT: MEDICINE AND HEALTH; SURVEYS AND SERIES; HEALTH INSURANCE; FRAUDS AND SWINDLING; DOCTORS NAME: ROSENTHAL, ELISABETH GEOGRAPHIC: UNITED STATES LEXIS'NEXIS'LEXIS'NEXIS PAUL CRAIG ROBERTS countability declines: Anytime ac- T he Democrats are gearing up to ruin health care for all National's health's countability declines, malpractice of us for the sake of a minor- rises. The budgetary pressures ity who are uninsured. True from rising malpractice expenses to form, the Republicans will re- will force government to limit mal- spond by supporting a less costly risky side effects practice claims and leave patients version of socialized medicine. more exposed to substandard health care. The problem with national health There will always be those who insurance is that it puts medicine on will argue that substandard care for the federal budget where it must all is better than no care for some. compete with organized interest S&L This same claim can be made for groups for its share of spending BAILOUT everything - housing, clothing and against Social Security, education, education. It is not impossible to or- government pension benefits, agri- ganize societv. around the lowest cultural subsidies and everything common denominator. Generally, else. that is what happens when private Initially, the results may seem to BUDGET GUESS responsibilities are socialized. The WHO DEFICIT be an improvement in the distribu- 20th century has been dominated by tion of health care, but soon budget big government ideology, and every pressures and unlimited demand for conceivable scheme has been tried. care force medical benefits to be ra- Where can we point to any success? tioned. The ultimate effect is to stifle the private provision of health care and to reduce the proportion of GNP CONGRESS What has government made work better? The answers to these ques- tions make powerful arguments spent on health. SENATE against turning our health over to SALARY ACID RAIN Tb contain health costs and to dis- INCREASE LEGISLATION the government's care. tribute health care more evenly are Private insurance and Medicare the two motives driving the push for have sharply driven up the cost of a national health plan. Invariably as medicine. When the costs are shifted experience has shown, national to third parties (insurance compa- health systems contain costs by ABOR? COLORADO GAZETTE TELEGRAPH nies and the government), neither skimping on the latest medical tech- consumers nor providers of health nology and equipment and by creat- ers at the expense of more compe- tors never get to know their patients, care have any incentive to contain ing long waiting lines for access to tent doctors. The net effect for the and patients never get to know their costs. expensive operations and long-term majority will be to reduce the access doctors. Consequently, health care The sharp rise in health care hospital care. to health care along with its quality suffers. costs that has resulted from these Uniform pricing standards lower in order to improve the access for a The idealism that often accompa- efforts to expand coverage has re- the quality of medical care by subsi- minority. This definition of fairness nies the initiation of a national duced the access of the poor to dizing mediocre health care provid- is arbitrary and has no special ethi- health service soon dissipates as ev- health care. Providers can no longer cal basis. National health systems eryone's frustrations mount. If pri- afford the charitable services that also make the doctor-patient rela- vate practice is still permitted, those they once made available. Unless Paul Craig Roberts, an economist tionship more impersonal and bu- who can afford it soon desert the steps are taken to restore elements at the Center for Strategic and Inter- reaucratic. Rationing does not allow state system, leaving less articulate of individual responsibility for national Studies, is a columnist for a patient to choose his or her doctor and influential patients at the mercy health care, costs are destined to The Washington Times. or even to have the same one. Doc- of bureaucratic medicine. Thus, ac- rise while standards decline. WTimes 10/16/91 P. F1 thoug NEWS YOU CAN USE half nies the medic Coverage denied Travel Inc the many ple, BE Your treatment was expensive. Now comes the battle over the bill major Hisket ance F or 20 years, Lorraine Hiskey's "Insurers are using the experimental la- cent of medical care is inappropriate or The twice-monthly migraine bouts so bel more and more as an excuse not to unnecessary or uses technology not yet wheth immobilized her that she could do pay for well-accepted treatments," says proven effective. But that's only half the techno little else, she says, but "wait for the Lee Mortenson, executive director of the tale. The primary aim of most insurers is not part pain." Then last year, fed up with taking Association of Community Cancer Cen- to trim costs. "If we paid for everything, tal-ai one painkiller after another to no avail, ters in Rockville, Md. "Patients are suf- premiums would go through the roof," loon-ti she let experts at the Michigan Head- fering because of it." says John Cova, director of medical tech- urinary Pain and Neurological Institute in Ann Trimming costs. Insurers say they are nology assessment at the Health Insur- tate gla Arbor try a new approach. The doctors only trying to protect patients from un- ance Association of America. $1,500 hospitalized Hiskey for eight days and necessary medicine and improve the Consumers caught in the middle of it appe gave her intravenous infusions of the overall quality of care. Indeed, most ex- the health-care coverage struggle are be- Cand antimigraine drug dihydroergotamine, perts agree that between 15 and 25 per- ginning to fight back-and win. Al- ticularl which constricts the blood ves- sels in the head. The treatment worked: In the past year, the 55- year-old Arlington, Va., resident has had only three migraine headaches. But her battle is far from over. Hiskey's insurer, Blue Cross/Blue Shield of Virginia, has refused to pay her $6,500 medical bill, claiming her treat- ment was "experimental" and us not covered. Although presidential candi- di ES and Capitol Hill pols have focused attention lately on the 35 million Americans who have no health coverage, insurance com- panies are also drawing increas- ing fire for stingily refusing to cover some expenses for the ma- jority of Americans enrolled in private health plans. In the name of "managed care" and "utiliza- tion review"-buzzwords for the way insurers monitor the proce- dures doctors perform-insurers and employers routinely deny coverage for medical care deemed experimental, unproven, unnecessary or inappropriate. The trend affects everyone from migraine sufferers like His- key to heart and cancer patients. A recent Gallup survey of 200 cancer doctors, for example, re- vealed that 1 in 8 of their patients did not get the doctor's preferred treatment because insurers re- fused to pay. In another survey, 220 of 289 cancer doctors polled said that insurance denials had increased in 1990 over past years. Fighter Brenda Miller saed her insurer after it wouldn't pay for her breast-cancer treatment, which the insurer clair 80 U.S:NEWS & WORLD REPORT, DECEMBER 9, 1991 U.S.NEWS & though no hard numbers exist, about ter director Mortenson says cancer doc- half of all appeals to insurance compa- tors spend an average of five hours a nies to overturn a denial are decided in What is and isn't acceptable week arguing with insurance companies the patient's favor, says James Cross, over coverage denials. Many of the con- Most insurers won' pay. for treatments medical director of claims payout at The troversies arise when doctors use che- they deem experimental or unneeded. Travelers in Hartford, Conn. motherapy drugs approved as a weapon Here's a sampling of procedures Inconsistencies from one insurer to against one form of cancer against oth- the next testify to the problem and spur er forms of the disease. It is perfectly many consumers to press on. For exam- legal and frequently done, but insurers ple, Blue Cross/Blue Shield plans in a designate many such "off-label" treat- majority of states would have covered ments as experimental. Hiskey's bill. In fact, the Blues and insur- Cancer cures. Patients such as Brenda ance giants like Aetna, Prudential and Miller, a mother of three who lives in or The Travelers frequently disagree on Portsmouth, N.H., suffer the conse- yet whether to pay for newly developed quences. Miller's doctors told her that the technologies. Aetna, for example, will her best chance of surviving advanced is not pay for views as experimen- breast cancer would be to bombard her Frozen out. Most insurers reject in new procedure that uses a bal- body with large doses of chemotherapy vitro fertilization claims. loon-tipped catheter to open a blocked drugs before receiving a bone marrow ech- urinary tract in men with enlarged pros- transplant. But New Hampshire Blue ROUTINELY COVERED isur- tate glands. But The Travelers covers the Cross/Blue Shield refused to pay for the Laparoscopic surgery. A less inva- $1,500 procedure, citing studies showing $100,000-plus procedure, calling it ex- sive way to repair hernias or remove of it appears to work in some patients. perimental. In fact, most Blues plans the gall bladder or appendix through be- Cancer treatment has become a par- and major insurers generally cover the tiny incisions. Al- ticularly bitter battlefield. Cancer cen- combined treatment when it is used Endometrial ablation. Less radical against advanced leukemia or than hysterectomy; done to stop ex- lymph-system cancer. Miller cessive menstrual bleeding. sued, and a state Superior Court Clozapine. An anti-psychotic used judge in September ordered to treat extreme schizophrenia. Blue Cross/Blue Shield to pay- Transcervical balloon tuboplasty. A at least for now its full share of tiny balloon is inflated inside the fal- her medical bills pending the lopian tube to clear blockages. outcome of a lawsuit. Courts in Prenatal screening. Testing of five other states have similarly pregnant women for sexually trans- sided with breast-cancer patients mitted diseases. seeking the costly treatment in OFTEN QUESTIONED the last two years. Lawsuits should be a last re- Coronary angiography. Series of X- sort, however, when it comes to rays that detect blockages in arteries fighting your insurer. A direct that feed the heart. Positron emission tomography. personal appeal is the best initial PET scans can spot heart disease strategy. Learning exactly why and compute blood flow. coverage was turned down is the Heart-bypass surgery. Bypasses obvious first step, and by law in- blockages of the heart arteries. surers must tell you. Your doctor Hysterectomy. Removal of uterus; should then be able to clarify why often challenged when less-drastic the denied service was per- measures can be taken. formed. Many denied claims Back surgery. Done to treat stem from a doctor's or hospital's slipped disks or persistent back pain. failure to file the necessary pa- perwork or to properly justify RARELY COVERED what actions they took. In such Lithotripsy for gallstones. Sound cases, a letter of explanation waves are beamed at gallstones to from your doctor to the insurer pulverize them. may suffice. An increasing num- Adrenal-tissue transplants. An ex- ber of companies are self-in- perimental treatment for Parkinson sured, however, meaning that disease that involves transplanting they fund their own health-insur- tissue to the brain. ance plan but hire an insurance Bone marrow transplants. Often company to administer it. At denied specifically for ovarian, breast such firms, the final word on an and brain cancers. insurance appeal legally rests In vitro fertilization. A test-tube so- with the employer, not with the lution when conception is difficult. insurer; a sympathetic boss may Artificial heart. Typically. denied reverse the denial. when used as a permanent replace The latest wrinkle in the in- ment.for. a diseased heart USN&WR- data: Major insurers which! the insurer claimed was experimental. surance game is utilization re- U.S.NEWS & WORLD REPORT, DECEMBER 9, 1991 81 JEFFREY NEWS YOU CAN USE tional Insurance Consumer Organization wrote Virginia's view. Firms hired by employ- insurance commissioner on ers or insurers screen what Lorraine Hiskey's behalf in procedures or treatment doc- June and has yet to get a re- tors recommend for employ- ply. Insurance commissioners ees based on medical neces- also lack legal bite. Employ- sity. Denials stemming from ers who are self-insured, for a utilization review usually instance, operate totally out- b occur during the preauthori- side state insurance regula- zation process, when a health tions. Still, a letter of com- plan requires patients to plaint to an insurance check with the insurer before commissioner's office can't S being hospitalized or under- hurt. Some state and local of- going costly procedures. In fices are more aggressive than some instances, though, you A others, and there's always the may not find out until after- chance that an official warn- ward from your doctor that tro ing or rebuke from the state coverage was denied by a re- Aches. Insurers won't cover Lorraine Hiskey's migraine cure. to your insurance company view firm. In either case, you will tip the balance your way. yo can appeal. There's a stumbling block, Pharmacopeial Convention's The Com- Suing insurers for payment may be- however. A doctor may be able to find plete Drug Reference ($39.95) to learn come more common as health costs con- out generally why coverage was denied if the drug is listed as an accepted but tinue to rise and insurers become even but not the specific criteria the review still technically unapproved treatment more tightfisted. When tens of thou- firm used, since those companies tend for your condition. Consumer groups sands of dollars are on the line, a legal Val to consider such information propri- such as the National Insurance Con- battle requiring a lawyer often makes high etary. The best that patients can do is sumer Organization, (703) 549-8050, or sense. But small-claims courts will hear the have their doctors justify to the review the Center for Medical Consumers, insurance cases involving disputes of less cob firm and the employer why the treat- (212) 674-7105, can help provide other than a few thousand dollars, and many nitu ment was necessary. background material. have been sympathetic lately to people ban Flexing your muscles. A doctor's word Doctors may also suggest that you with dire or terminal illnesses who seek dre alone won't carry that much weight, contact your state's insurance commis- experimental or unproven treatments. tal t however, when an insurer denies your sioner to help fight a denial. Most insur- In today's climate, it's dangerous to as- firn claim because a treatment is deemed ance commissioners' offices are chroni- sume that even the most routine health said experimental. Clinical studies published cally understaffed, however, and simply service is covered. Making a practice of me in respected medical journals may can't cope with the wash of appeals. Cali- checking in with the insurance company goa strengthen your case, as will evidence fornia's insurance commissioner gets an in advance, no matter what care you are equ that other insurers cover the treatment. average of 4,000 written complaints a receiving, could avoid a lot of heartache mal A denial involving off-label use of a month and has a staff of 50 to try to later on. mir drug warrants checking with indepen- address them. About two thirds don't get 7 dent sources, such as the United States answered for 30 days or longer. The Na- BY STEVEN FINDLAY ban nes vey PARTIAL PAYMENTS surpass insurer averages A be able to justify the charges the doctor charging 10 to 30 to the insurer. If that fails, sma Recouping your losses percent more than usual many doctors will waive the yea might waive the balance, contested balance suf though a hospital usually Bits and pieces. To boost cap C ritics call it nickel-and- reasonable charges. Aetna, won't A physician who revenue, some doctors and am diming; health insurers for example, usually won't pay charges even more than that most hospitals and clinics sm claim they re merely trying to a surgeon more than $1,075 to may inspire you to look break down major procedures will keep premiums out of the repair a hernia. But about 15 elsewhere for medical care into small parts and bill each fan stratosphere and stay solvent percent of medical bills Is it needed? Insurers don't part separately. That raises ing Either way, these days exceed Aetna's reasonable want to pay for 'unnecessary' your coinsurance, but there we insurers don't want to pay any level, and its policyholders care, and the necessity of isn't much you can do about sou more of your medical bill than must pay the difference- as many procedures does raise it. Such 'unbundling also ver they have to, which may be far well as coinsurance, the real questions. But you may increases the risk that the fan less than you think you patient's 20 percent share of want to challenge any insurer will reject or only pre deserve to get. Here's how to the covered cost under most reimbursement that requires partly pay for individually age bridge the gap plans. Your doctor or hospital you to pay 15 percent or more billed items Again, a fair sm Defining "customary." In should let you know up front of the total on top of the in doctor or clinic should absorb traditional fee-for-service what the charges will be, coinsurance. The insurer the extra expenses if you 4a health plans, insurers especially for major should fully explain the never got a good explanation we reimburse doctors and procedures or tests A doctor partial payment to you, and of the extent and costs of md hospitals for customary and should know if the charges your doctor or hospital should al individu tests or procedures ves the 82 U.S.NEWS & WORLD REPORT, DECEMBER 9, 1991 U.S The Promiscuous World of Pro Sports WAYS TO CURE THE CAR Nation TIME/NOVEMBER 25, 1991 COVER STORY Cost of a Bufferin tablet for a patient in a psychiatric hospital: $3.75. Price of a modified radical mastectomy: $7,900. One day's intensive care for a crack baby: $2,000. A 50-minute session with an élite psycho- therapist: $160. Delivery of a baby by Caesarean section: $7,500. Americans spend $23,000 a second on medical care, more than $2 billion a day, $733 billion a year. That is nearly twice what they spent seven years ago, including Millions of Americans have no medical annual increases of 10% during the past two years. For the Federal Government, coverage, and costs are out of control. Here medical costs have become the fastest- growing major item, increasing at more are 10 ways to fix what ails us. than 8% annually at a time when inflation is only about 5%. For corporate America, By JANICE CASTRO with reality, where bureaucracy and paper- health care has become a crippling ex- work have no limit, where a half-hour ton- pense. General Motors laid out $3.2 billion here are two kinds of prices in sillectomy costs what an average worker last year, more than it spent on steel, to America today: regular prices earns in three weeks. The prices, like the provide medical coverage for 1.9 mil- and health-care prices. The system that issues them, are out of control. lion employees, dependents and re- first kind seems to follow some Examples: tirees. Unchecked, the U.S. med- sensible laws of supply and de- Annual dose of human growth hormone ical bill will more than double mand. But America's medical bills are for a child with a severe deficiency: $20,000. in the next 10 years, to something else. They flow from a surreal Coronary bypass surgery for a 50-year- $1.6 trillion, crowd- world where science has lost connection old man: $49,000. ing out spending FEVERISH GROWTH Percent change since 1980 CONSUMER PRICE INDEX FEDERAL 1980 1981 1982 1983 1984 1985 1986 1987 988 for other urgent needs. "Health-care costs have created an American state of siege," says Florida Governor Lawton Chiles. "It's going to break us." Suddenly health care is becoming the litmus test of American politics. It was a central issue in this month's senatorial race 200% 1991 in Pennsylvania. Little-known Democrat estimate Harris Wofford, who called for a health- 193% care plan that would cover all Americans, easily defeated former Governor Dick Thornburgh. As the 1992 presidential cam- paign gathers steam, every Democratic candidate is putting universal health care at the top of his agenda. While Nebraska's Bob Kerrey proposes a comprehensive plan that would require substantial new taxes, others, including Bill Clinton and Tom Harkin, are fashioning less costly ap- proaches that emphasize preventive care. 150% Says Harkin: "We don't have to spend a nickel more. We just have to spend it smarter." Congressional Republicans, sensing that the White House is moving too slowly on the issue, offered their own plan earlier this month to provide basic care for uninsured Americans. How did America's health care slip into such a critical condition? It's all so para- doxical. We're the medical miracle work- ers. We're the picture of health. We live decades longer than we did before. We've estimate harnessed the body's natural defenses with 107% antibiotics, defeated plagues and diseases, 100% learned how to make spare parts for almost every organ except the brain. We got what we wished for, a medical miracle system-but all its perilous side ef- fects too. Medicine's amazing new tools have made decent health care a rich man's privilege, too expensive for the working poor and even many middle-class people. Moreover, America may be shackling its 1991 economy by investing too much in one in- estimate dustry. The U.S. currently devotes 12.3% of 63% its gross national product to health care, up from 9.4% in 1980. At this rate, within 20 years Americans will be spending a third of 50% all their resources on medicine. Says Daniel Callahan, the director of the Hastings Cen- ter in Briarcliff Manor, N.Y.: "We have let ourselves be seduced by the idea that there is no such thing as enough health care." 0% 1989 1990 1991 estimate 35 Nation VAST RESOURCES CAN STAVE OFF DEATH: at LOUIS Columbia- Presbyterian in New York City, a leading research hospital, an elderly patient rests in the recovery room after receiving a heart transplant. Yet we accomplish less and less. Doctors into a gridlock of powerful constituencies: may waste more than $100 billion a year on giant corporations, doctors, hospitals, insur- 1. THE BASICS overzealous testing and unnecessary sur- ance companies and the highly organized se- About 1 out of 9 American working gery, among other things. Insurance compa- nior-citizens lobby. But popular opinion families, a total of 37 million people, has nies say patients, hospitals, doctors and may break the impasse. In a TIME/CNN poll no health insurance at all. Most of the un- thieves are cheating them out of $60 billion of 1,000 adults surveyed by Yankelovich insured are the families of workers in small or more. Meanwhile millions of Americans Clancy Shulman, 91% said that "our health- firms that do not offer such coverage. are starving for care in the midst of plenty. care system needs fundamental change." Among the uninsured are an estimated 8 Doctors have migrated away from rural ar- Most of those polled, 75%, said costs are eas across America, leaving families in million American children growing up much higher than they should be, and 83% without adequate medical and dental care. dread fear of the tractor accident, the heart said they would cut costs by limiting doctors' attack, the sudden illness. Another prob- About 17% of all Americans suffering fees. Two-thirds said health care is a right, lem: the health-care system devotes SO from diabetes and high blood pressure are and 70% said they would be willing to pay much of its resources to last-minute mir- going without treatment, according to higher taxes to ensure that all Americans Robert Blendon of the Harvard School of acles that it neglects the more mundane have coverage. Last week the National Public Health. realm of preventive medicine, where many Leadership Coalition for Health Care Re- terrible illnesses could be halted sooner or Medicaid is supposed to insure those form, a group of big companies and labor avoided altogether. "We have to rearrange who cannot pay for coverage, with each unions, put forth a proposal to require all state making that determination accord- how the dollars are being spent and refocus employers either to provide health insur- ing to its own means test. But even this vo- them on earlier stages of illness," says Jeff ance or to pay a new 7% federal payroll tax Goldsmith, a health-care adviser to the ac- racious state-and-federal system-which to fund public coverage. counting firm Ernst & Young. cost $2.3 billion in 1967, the first full year The U.S. can do a much better job with Americans used to take health care for after it was launched, and now costs 69 the money it is spending by balancing com- granted. But now they can see the cracks in times as much-can barely afford to help passion with realistic notions of what can the system-and those gaps scare them. 40% of the poor. In 1980 the figure was be done. It is not possible to offer unlimit- The prospect of an additional 30% in- 65%. As hard-pressed states have found it ed medical care to everyone, nor fair to crease in medical costs next year has increasingly difficult to pay for the pro- cushion the well-to-do with vast public- prompted many employers to cut their gram (they put up 68% of the total mon- health-care subsidies while millions of work force, reduce health benefits, or both. ey), they have tightened eligibility stan- American children and their parents go At the same time, insurance companies are dards. As a result, more and more without. It's time for a cure. raising premiums to nigh unaffordable lev- working Americans earn too much money On the following pages, TIME looks at els. Millions of workers are terrified of los- to qualify but too little to afford care. In 10 of the most important problems in the ing their coverage. Alabama a family of four cannot qualify American way of medical care. Here are Until now, attempts at reform have run for Medicaid if it earns more than $16,584 some suggestions on how to fix them. a year. 36 TIME, NOVEMBER 25, 1991 SOLUTION: Establish a universal health- care plan covering basic preventive treat- ment for all Americans who cannot pay for their own insurance. Nearly two-thirds of Oregon's Value Judgment the 500 senior executives surveyed last summer by the consulting firm Noble Lowndes said they support such a plan. To V irtually every state in the U.S. is struggling help pay for it, Congress should eliminate to find ways to seal up in- the $53,400 income cap on the payroll tax creasingly leaky health-care that funds Social Security. While this systems. Hawaii was one of would sharply increase payroll taxes for the the first to strive for uni- wealthiest, such a change represents a versal coverage and now FOR TIME more equitable way of apportioning the reaches 98% of its resi- burden, which now falls more heavily on dents. Florida, New York, lower-income workers. Removing the cap Michigan, Maine and Wis- would provide an estimated $25 billion in consin subsidize health-in- new funds for the universal plan. Congress surance coverage for some should then shift the entire federal Medic- of their poorest citizens. aid budget to the universal-health pro- South Carolina sponsors gram, which would give it a generous $115 house calls for pregnant billion in its first year. women. Alabama uses its To control costs, care must be deliv- school clinics to provide ered through tightly managed private sys- prenatal care. Despite this tems, such as a network of health-mainte- kaleidoscope of experi- Doctor and patient, 2, at a county health center nance organizations (HMOS) or cost- ments, no one state can conscious doctors and hospitals that claim to have solved all its problems. provide moderately-priced services. Pa- tients must have a financial stake in making The newest and broadest attempt to improve access and contain costs is taking sensible use of the system. They would place in Oregon. The state is asking the U.S. government to approve changes in benefit based on their ability to pay; de- Medicaid rules to provide a limited list of medical services to all people below the poverty level, regardless of their current Medicaid status. A companion law in Ore- ductibles and co-payments would sharply gon's comprehensive health plan requires all employers to provide health insur- rise as one's income increased. High-cost medical procedures would be closely ance for full-time employees and obliges insurance companies to renew those poli- screened for their anticipated value in ex- cies without excluding individuals considered too risky. The state also guarantees tending life and health. that doctors and hospitals are reimbursed for their services but makes them justify their purchases of costly medical diagnostic equipment. The centerpiece and most controversial feature of the plan is a list of 709 medi- cal conditions and their treatments, ranked according to their seriousness and the 2..MEDICAID likelihood that treatment will restore the patient to long-term good health. Actu- aries estimate that state and federal Medicaid money will pay for treatment of ev- The fastest-growing spending program eryone suffering from the first 587 conditions on the list. in the U.S., Medicaid will dispense $158 billion in federal and state funds this year In effect, Oregon is promising to provide universal coverage in exchange for a system of financial triage. A child will get a liver transplant; a chronic alcoholic will to provide health care to 27.3 million not. An AIDS sufferer will get treatment in the early stages of his illness but in the Americans. Costs are careering out of con- terminal stages will get only "comfort care." The plan would not pay for so-called trol. Medicaid pays for half of all nursing- heroic measures, such as expensive life support for babies born after less than 23 home patients-or 250,000 Americans-at weeks of gestation and weighing less than 500 g (1.1 lbs.). Nor will it pay for self- an average annual cost of $34,000 a person. Medicaid also looks after the 158,000 se- curing ailments-now covered-like the common cold, food poisoning, sprains verely impaired crack babies born every and simple diaper rash. And, of course, the patient who needs spinal disc surgery, No. 588 on the list, may be out of luck. year ($1.8 billion a year), the 35,000 AIDS Oregon's list is not without critics. The Washington-based Children's Defense victims who have run out of money, the Fund is actively lobbying against the Medicaid waiver needed to put the plan into poor single mothers and pregnant teens, the hardest-pressed Americans. effect. Says CDF director Sara Rosenbaum: "We don't understand why the state's poorest children have to give up literally life-and-death benefits for the sake of this It doesn't do a very good job because social experiment." the rules governing the delivery of care are But many Oregonians are in favor of it. The pecking order of conditions was ar- unrealistic and wasteful, often requiring hospitalization, for example, where out- rived at with the help of marathon discussion sessions that were organized by Ore- gon Health Decisions, a public interest group, and held in each of the state's 36 patient treatment would suffice. Moreover, counties. But agreement on values does not guarantee fiscal manageability. "We're many doctors refuse to treat Medicaid pa- tients because of rock-bottom reimburse- all together on this, but for many different reasons," says Amy Klare of the Oregon ment and the snarl of bureaucratic rules. AFL-CIO. "Business will fall off if the plan's too rich. We'll fall out if the plan's too The program is also a sitting duck for weak." Ellen Pinney, executive director of the Oregon Health Action Campaign, thieves because of poor administration. wonders whether coverage will be maintained at the initial levels. "Over time," she Medicaid pays billions in fraudulent insur- contends, "the ability of the state to fund an adequate plan will be constrained." State officials admit that some changes are certain to take place in 1993, when ance claims for nonexistent patients. treatments for mental health and chemical dependency are added, as well as cover- SOLUTION: Shut it down. Medicaid pa- age for senior citizens and the disabled. Then somebody with condition No. 587 tients can receive better care, and the fed- may no longer qualify. But if the plan works, virtually every Oregonian will be as- eral contribution would be better spent, sured live. decent primary care, and that is a goal with which every community could under the simplified universal plan pro- -By Edwin M. Reingold/Salem posed above. TIME, NOVEMBER 25, 1991 37 Nation LEVIN-PHOTO RESEARCHERS HOUSE CALLS MAKE ALL THE DIFFERENCE: in Mississippi a visiting nurse checks up on her homebound elderly patient. Without such help, he might face the trauma of moving to a nursing home for care, at considerably greater cost. 3. MEDICARE tion, subsidies should be more carefully ra- mitted daily in labs, hospitals and doctors' tioned when it comes to extremely complex This $110 billion program-which offices to inflate the costs of care, often un- and costly medical procedures for very old started out 26 years ago-with a budget of $5 der the guise of doing patients a favor by patients. "Most of the elderly would prob- billion-was designed to provide decent circumventing cumbersome insurance reg- ably accept that idea," says Dr. Perry Staf- care for the elderly. But the program gives ulations. Some doctors and dentists give ford, a surgeon at Bethesda Naval Hospital the same benefits to those who are well-off patients inflated bills in exchange for in Maryland. "It is usually their families as to the elderly poor. Though the elderly slightly higher than normal fees. The pa- who have this tenacious hold on anything do pay some of the costs-and staunchly tient collects his own kickback in the form that will prolong life. It is hard for people resist bearing more of them-nearly 90% of a bigger insurance refund. Some hospi- to see that at some point, you are prolong- of Medicare funds come from payroll taxes ing death, not life." tals and doctors bill for treatment they did on workers. As a result, the burden falls not provide. In a survey of Aetna Life & partly on laborers who have no health in- Casualty customers, 4 out of 10 consumers surance of their own and may have trouble said their doctors had cheated insurance making ends meet. 4. FRAUD AND ABUSE companies. The burden on younger Americans is Physicians also have conflicts of inter- How does an insurance company know growing more onerous as the U.S. popula- est that contribute to vast waste, reformers whether a patient really got the care for tion ages, bringing with it the responsibility say. In a study released in August, Florida which it picks up most of the tab? Doctors of caring for millions of elderly with enor- officials reported that doctors owned 93% and hospitals are on the honor system, but mously expensive medical needs. There are of the diagnostic-imaging centers sur- some of them cheat. Fraud may account now about seven Americans under the age for as much as $75 billion of annual U.S. veyed, 78% of the radiation-therapy cen- of 65 for every person over that threshold, ters, 60% of the clinical labs and 38% of health-care expenditures, according to the compared with 11 to 1 in 1960. One of the physical-therapy and rehabilitation National Health Care Anti-Fraud Associa- those younger Americans is unemployed, tion. Last June California officials uncov- centers. Miami doctors prescribe MRI scans and two are children. That leaves about (cost: $800) and various lab tests about ered the biggest single medical fraud to four workers to support each elderly date, a $1 billion rip-off carried out by twice as often as doctors in Baltimore, American. And one of those doesn't even thieves operating clinics on wheels. Investi- where very few own the equipment. Lab have his own health insurance. charges are more than twice as high at fa- gators say the clinics offered patients free cilities owned by doctors. tests and exams, then used their insurance SOLUTION: To slow its runaway growth, information to generate a huge number of return the program to its original goal: tak- SOLUTION: Tougher enforcement. In- fake bills. In a similar scam in New York ing care of people who need financial help. City, a doctor billed Medicaid for $50,000 surance companies and public authorities People who can afford to pay more for should pool information on fraud via com- worth of lab tests for a single patient. their own health care should do so. In addi- puter networks. At the very least, this Innumerable smaller crimes are com- would prevent thieves from simply repeat- 38 TIME, NOVEMBER 25. 1991 A DESPERATE RACE FOR HELP WHEN NO DOCTOR IS NEAR: hit by a car in a remote area of central Texas, an eight-year-old boy is rushed to a helicopter for a trip to the nearest emergency room. Instead of a risky 45-minute journey by road, the chopper can get him there in eight minutes. their crimes later in fresh territory, as wasteful use of medical resources. With- any now do, thanks to lax record keeping how tired he is. The only thing is, he's out a family doctor to keep track of their program administrators. In addition, working too darned hard." overall health, people are left to find their ysicians and hospital officials must po- Pelli's emotional commitment is all the way through a costly medical system ache e their own ranks and blow the whistle greater because his patients are his friends. by ache, often seeking high-priced help dishonest billing practices. Stricter po- Not long ago, a young woman in town was where the skills of a generalist would ting will cost more, but it should pay for fatally injured in an auto accident. Recalls more than suffice. many times over. Pelli: "I couldn't revive her. All the time I At the same time, doctors should be re- was trying, I could hear her two young chil- SOLUTION: Federal money pays for half aired to disclose to patients their invest- dren, her husband and her parents crying. of graduate medical education. Redirect as ents in testing centers and laboratories, It was just heartbreaking." Says selectman much as 50% of that $3.6 billion federal doffer an alternative in which the doctor Ray Beaulier, who doubles as the town contribution to students who aim to prac- pes not have a financial interest. (That mail carrier: "Roger is as close as you can tice primary medicine. toposal has already been recommended get to the old country doctor." Expand a three-year pilot project au- the American Medical Association's As an additional incentive for doctors thorized by Congress last year. The pro- buncil on Ethical and Judicial Affairs.) who have already finished school, waive gram provides up to $50,000 in matching taxes on the first $40,000 in income for funds for communities that finance medi- those who treat patients in designated ne- cal education for physicians (cost of train- glected areas. Expense to the U.S. Trea- DISAPPEARING DOCTORS ing: about $75,000) as well as other medical sury: approximately $9,000 a year for an More than 570,000 physicians practice professionals. This plan was prompted by unmarried doctor with no dependents. As the experience of Dr. Roger Pelli. A resi- edicine in the U.S. today, almost double well as being worthwhile in itself, this in- dent of Ashland, Me. (pop. 1,800), a town number 20 years ago. Yet huge vestment in basic medicine would also without a doctor, Pelli promised in 1982 to eas-18 counties in Texas alone-have produce other kinds of savings by pre- care for the people in the Ashland area if The. Rural America, like many inner cit- venting unchecked chronic disease and they would help send him to medical is facing a crisis in primary care. Com- producing healthier and more productive school. Six lócal towns raised $15,000 a unities need about 35,000 more general citizens. inctitioners, according to most esti- year for his education. Today Pelli takes care of 3,000 people scattered over the sur- ites: Doctors typically prefer more lu- tive practices as specialists and sur- rounding area, making house calls, han- ons (who can earn more than $300,000 dling everything from chain-saw injuries 6 PHYSICIAN COMPENSATION and cardiac arrest to births and vaccina- ear, compared with the average family Back when doctors were paid out of pa- actitioner's income of $96,000). The tions. Says Ashland town manager Nancy tients' pockets, there were natural brakes ortage of general practitioners leads to Farris: "He's always there, and he always on the amount of medical service pre- greets his patients with a smile, no matter scribed and the charges levied. For one TIME, NOVEMBER 25, 1991 39 Nation MODERN by many HMOS, which chan MIRACLES, FOR group-insurance plans an ann. THOSE WHO CAN al fee for treatment and product AFFORD THEM: a often dramatic savings. Treatin radiology 40 million Americans last yea technician gives a HMOS cost an average of $2,68 CAT-scan test to a BANK per person, 17% less than th patient. Such new $3,214 cost of traditional inden technologies save nity plans, according to a surve lives but also conducted by the Foster Higgin dramatically consulting firm. Doctors bour increase the cost by such strictures would still of care. Lacking free to earn extra income insurance, many treating other, higher-incom Americans must patients in private practice. make do with less help. 7. UNNECESSARY CARE Fear of malpractice lawsui drives doctors to perform man extra procedures to prote themselves against accusation of negligence. The A.M.A. est mates that defensive medicin adds $21 billion to the U.S. health-care bill every year. Oth er experts, including former U.S Surgeon General C. Evere Koop, believe the cost is seven times that high. Some reformer think juries in malpractice case share the blame by punishin doctors not only for shodd practice but also for their huma limitations. "Medical care is no always successful," says Aetna Kelly. "But that doesn't meal the doctor should have to pa huge awards for pain an suffering." Then again, many doctor and hospitals overtreat patient simply because they have a blam check to do so under many surance programs. As much 20% of all medical procedure thing, doctors knew their decisions could charges by establishing maximum fees for and treatment is completely unnecessar devastate a family's finances. And patients hundreds of surgeries, tests and proce- contends Dr. Robert Brook, director who paid their own bills yelped at high dures. But the medical establishment is health sciences for the Rand Corp. Cost prices. But concerns over costs diminished winning the accounting war. Some doctors the waste: $132 billion a year. Aetna est over the past 40 years as vast insurance attend seminars on "creative billing," mates that as much as 30% more ($198 bi pools were created through company learning how to describe medical treat- lion) is discretionary care that may no benefits plans and the huge Medicaid and ment in terms that will yield the highest solve the problem under treatment. Medicare systems. prices. A $2,900 gastrectomy, the removal Rand studies have found that in som Under the circumstances, insurance is of all or part of the stomach, can be billed à regions of the country as many as 44% like a blank check. Research has shown la carte as several procedures for a total of coronary bypass surgeries and 64% of at that doctors paid in fee-for-service pro- $6,900. When auto-repair shops or lawyers tery-clearing carotid endarterectomie grams order 50% more electrocardiograms do that, we call it padding the bill. Doctors were either unnecessary or highly ques (about $27.50 each) and 40% more X rays call it "unbundling." Some maintain that tionable. In a separate review for the ($62 for a frontal-lateral chest X ray) than they do it in the spirit of Robin Hood, Philadelphia Professional Standards Re physicians in managed-care groups. Says overcharging people with good insurance view Organization, Dr. Allan Greenspa Edmund Kelly, group president of Aetna: in order to charge less for the treatment of found that about 25% of heart-pacemal "The problem with our medical financing poorly covered patients. er implants performed in the Philade system is that most doctors get paid for do- phia region were inappropriate. Man ing things to people, not for keeping them SOLUTION: Managed care. Providers of doctors challenge such findings, arguin healthy." group insurance should insist that doctors that it is better to err on the safe side. Medicare and insurance companies treating their patients be paid salaries or In the same vein, some extremely ex have tried to make sense of medical flat fees. Such a system is already employed pensive technologies are used even befor 40 TIME, NOVEMBER 25, 1991 A SMALL TOWN'S sands of dollars in health-care coverad BEST FRIEND: that their companies provide for them. Ashland, Me., had no doctors until FOR TIME SOLUTION: Reduce the corporate write Roger Pelli off for medical costs. And impose a tax decided to fill the employee health benefits at a moderal need. Says he: "I rate for well-compensated workers. get a great deal of satisfaction from LODGE really helping 10.WASTE people. I am somebody here, The U.S. has more than 1,500 differen not just another health-insurance programs, each with car on the road." own marketing department, complet forms and regulations. Doctors, nurses an clerks are buried in the paperwork needel to keep track of whom to bill for every asp rin tablet. It's a massive waste of time. U.S health-care providers will spend as mucha $90 billion this year on record keeping, ad cording to a Harvard study. it is clear that they're needed. That may 64.5% capacity. To fill their beds, some SOLUTION: Standardize insurance fees be the case with at least one new biotech hospitals buy physicians' practices and Maryland did so 20 years ago. Partly as drug, Centoxin, which is available on a then pay the doctors under so-called cen- result, the cost of a hospital stay at top limited basis to treat hospital-acquired in- sus-based compensation, which is geared rated Johns Hopkins in Baltimore, which fections that can cause fatal septic shock to the number of patients the physicians was 25% above the national average bd (estimated cost: $3,800 a dose). Trouble send to the mother ship and the number fore the system was put in place, is no is, since the condition can kill so quickly, of procedures they perform. Some hospi- 7% below the average. Louis Sullivan doctors will have to decide whether to ad- tals pay doctors in other ways-through the Secretary of Health and Human Ser minister the drug before they are sure the honorariums or appointments to hospi- vices, proposed a national plan earlie patient needs it. tal boards-as a reward for referring this month to standardize health-insur patients. ance forms. If his program is carried out SOLUTION: For malpractice cases, cap by the end of the decade, American noneconomic awards for factors like pain SOLUTION: Remove the more blatant could save as much as $20 billion a year and suffering at about $250,000. California conflicts of interest governing the relation- Just as important, eliminating wastefu placed a limit on such awards in 1975, and ships between doctors and hospitals. Out- paperwork would leave doctors an it now has some of the lowest malpractice law census-based compensation for doc- nurses more time and resources to carl premiums in the U.S. One reason: ambu- tors. Require physicians to disclose- their for patients. lance-chasing lawyers have less incentive to financial relationships with the hospitals to bring questionable claims. their patients. Cleaning up the health-care system will Another wise investment: devote more Companies as well as federal and state be an epic adventure in compromise. N research to finding out which procedures programs should encourage doctors to re- one wants to give up his share of medi and drugs are most effective. If doctors can fer those patients who do not need the full cine's glittering promise, whether it come be supplied with better, consensual guide- range of hospital services to less costly out- in the form of pills or paychecks. But the lines about what works in treating various patient clinics. Simple fractures, for exam- problems won't wait: health care ha ailments, they will feel less pressure to do ple, often can be treated in this way. Pay emerged as the most important domesti things on a just-in-case basis. They also will doctors and hospitals less for clearly waste- issue of the '90s. "At some point," say be better protected against unwarranted ful practices. Missouri Congressman Richard Gephard litigation. It is important, though, that such Eliminate tax subsidies for underused "no one will be able to afford health care standards be viewed as guidelines, rather and obsolete hospitals. Together with the We have got to act." than rules that might impinge upon a doc- discipline of managed care and physician While no treatment manual for Amer tor's best sense of what a patient needs. disclosure requirements, this change will ican medicine should focus purely on "Judgment is an important factor in medi- help weed out vestigial institutions so that price, controlling costs is critical. If the cine," says Dr. Robert Heyssel, president taxpayer support for health care can be put medical experts are right, the U.S. coul of the Johns Hopkins Hospital. "Doctors to better uses. save at least $200 billion a year simply b) disagree all the time about whether a ca- curbing fraud and unnecessary practice rotid endarterectomy or a coronary bypass We know where the problems lie. Doin will offer a patient the best shot at recov- 9.FAIRNESS something about them is at the very leas ery. There are no absolutes around these our moral duty and is profoundly in ou things." Taxpayers, even those who have no in- self-interest as a nation. Depriving mil Finally, set maximum reimbursement surance, spend an estimated $84 billion a lions of Americans of health care levels for high-cost pharmaceuticals. Drug year to subsidize medical care for mostly wrong. Wasting billions of precious medi firms are among the most profitable in the middle- and upper-class Americans. That cal dollars on paperwork, dead-end pro U.S. And $3,800 a dose is too much. is because companies can write off every cedures and outright theft is stupid. Un dollar they spend on health care as a busi- dermining the health of our workers and ness expense, which may help explain why children for lack of political gumption 8. THE HOSPITAL GLUT corporate America did so little to contain suicidal. It is time to make the har the costs until they got out of hand. At the choices. -With reporting America has too many hospitals. On same time, employees who enjoy generous Mary Cronin/New York, Barbara Dolan/Chicag average, U.S. hospitals are operating at benefits plans pay no taxes on the thou- and Hays Gorey/Washington, with other bureaus 42 TIME, NOVEMBER 25. 1991 THE In the U.S., the ticket to health care is insurance. If you nia's insurance counseling program. "Most of these peo- are in good health and have a well-paying job with a ple are three paychecks away from disaster." large firm, chances are you have a ticket, and your The health-insurance crisis is a fairly recent phenome- employer pays for it. But if you work for yourself, have non. At the beginning of World War II, few Americans a low-paying job, or are sick, chances are you'll have to owned a health-insurance policy. As recently as 1965, pay for the ticket yourself-if you can buy one at all. most had coverage only for hospital stays. The health- Tickets are becoming harder to get. Between 31 mil- insurance system as we know it today evolved in the lion and 37 million people have no health insurance, 1960s and 1970s. Under that system, workers came to either because they can't afford it or because insurance expect their employers to supply medical coverage for companies refuse to sell them a policy at any price. them, with employers and employees splitting the cost. Others lose their tickets. People who once had insur- That worked well for a while. More workers had ance may suddenly find themselves without it when health insurance, and their coverage broadened to employers discontinue health-care coverage or go out of include doctors' visits, prescription drugs, and even business; or when insurance companies cancel policies treatment for mental illness. But now the system or become insolvent. stitched together over the last 50 years is unraveling, Millions more have no protection against a cata- and people are being deprived of needed health care. strophic illness. They may have some insurance, but In this, the first of a two-part report, we look at why lack coverage for the very conditions that will one day people lose their health coverage, and we rate the major- require unusually heavy expenditures. medical and hospital-surgical policies that are available "If the employed population knew how vulnerable they to individuals-a temporary remedy for some people. were, they'd be up in arms demanding national health Next month we will examine some possible cures for insurance," says Bonnie Burns, a counselor with Califor- the health-insurance crisis. WHO LOSES IT? WHAT HAPPENS? eople without health People without health insurance A Roper poll has found that the pro- insurance include men may not get medical care. One mil- portion of Americans going to doc- and women who work lion families each year try to obtain tors in any one month has fallen to for small businesses, the care when they are sick, but cannot a 15-year low. self-employed, part-time workers, afford to pay for it. Even if they are Women are particularly at risk. young people just starting their not ill, people without insurance Uninsured women are much less careers, the disabled, the divorced, postpone preventive care until more likely than insured women to have and those taking early retirement costly treatment is necessary-or screening tests for breast and but still too young for Medicare. until it's too late. cervical cancer or for glaucoma. If Some of the uninsured are also Two-thirds of all people with they are pregnant, they often do poor. Medicaid, the Federal and hypertension fail to have their dis- without prenatal care. Some five mil- state program that covers medical ease controlled, largely because lion women between the ages of 15 expenses for the indigent, currently they can't afford medications. Half and 44 are covered by private pays the bills for only 38 percent of of those with hypertension haven't health-insurance policies that don't the nation's poor. seen a doctor within the past year. include maternity coverage. CONSUMER REPORTS AUGUST 1990 533 Crisis: Delayed care John Andrusyshyn worked in a Nevada casino. Three summers ago, he noticed a mole growing on his chest, but said nothing about it to his family. He could not afford to pay another bill, so he put off seeing a doc- tor. Andrusyshyn was not eligible for insurance from his employer until he had been at his job for a year; he couldn't afford his own coverage on the $880-a-month he was bringing home to support his wife, Karen, and two children, Laura and Nikolai (pic- tured at right). Several months went by before Karen insisted he go to a doctor. Because dermatologists in Reno were booked up, three more months passed before a doctor examined him. By then, the mole had ulcerated, and Photos: CYNTHIA JOHNSON John was so desperate for treatment he paid for the visit with a bad check. The diagnosis was a malignant melanoma that Lack of prenatal care translates Cost-shifting accounts for about was already coursing through his body. By the into babies who are too small when one-third of the increase in insurance time he underwent surgery, he was eligible for they are born and babies who die premiums, which are rising as much insurance from the casino. But Karen had to soon after birth. The U.S. trails 23 as 50 percent a year. The cost of medi- scrape together $56 a week to pay his share of other nations in the percentage of cal care-which is increasing two to the premiums, forgoing food and other necessi- babies born with an inadequate three times faster than the rate of ties. The policy covered the hospital bill, but not birth weight and ranks 22nd in the inflation-is responsible for the rest. the $4000 surgeon's fee. On John's medical rate of infant mortality, behind such records, doctors noted: "Patient has no money; countries as East Germany, Spain, Unaffordable premiums we'll do the best we can." and Singapore. The higher the price tag for insur- Soon afterward, the Andrusyshyns traded in Shifting the cost ance, the more people who go with- their mobile home for a '62 Airstream trailer plus out it. Firms with fewer than 100 $1500 in cash, borrowed a credit card from a When the uninsured are able to workers employ about one-third of relative, and headed for Canada where John was obtain health care, everyone pays. the work force in the U.S., but only born. As a Canadian citizen, he was entitled to Each year thousands of people are about half of them offer health free medical care. In Montreal, doctors tried vari- dumped into emergency rooms of insurance to their employees. Small- ous cancer treatments, including brain surgery, public hospitals because private business owners say they have which he could not have paid for in Nevada. But hospitals don't want patients who enough trouble staying afloat with- treatment came too late. Last fall at the age of can't pay. out assuming the heavy burden of 54, John Andrusyshyn died. In 1988, unpaid hospital bills health-insurance premiums. "Had we had the medical care available in totaled more than $8-billion, up 10 Even when employers do offer Nevada like we have here, he would have said percent from the previous year. To coverage, not all their employees something to me," Karen says. "A little thing like recoup the costs of unpaid care, take it. The Service Employees an early diagnosis could have added four or five hospitals and doctors simply raise International Union, whose mem- years to his life. That would have meant a lot to their fees to those who do pay-pri- bers are hospital workers, janitors, this family." marily the private insurance carri- and government employees, found ers and the Federal government. that 48 percent of its low-wage mem- Such cost-shifting drives up the bers were offered insurance but price of insurance, resulting in even turned it down because they could more people who can't afford cover- not afford the premiums. In 1987, age. In New Jersey, for example, 25 percent of the uninsured worked every hospital bill now carries a 13 for very large employers, most of percent surcharge, reflecting the whom offered health insurance. hospital revenue lost to unpaid bills. People who want coverage and That, in turn, feeds into higher must buy it on their own have little insurance premiums. choice but to pay what the insur- 534 CONSUMER REPORTS AUGUST 1990 ance company demands. In many vey found that employers now spend instances, that can mean thousands an average of $2700 annually to cover f dollars each year. And premiums each employee. In many cases, continue to rise dramatically. employers are shifting some of those Consider Stephen Beidner, a part- ever-increasing costs to their work- time worker at a California winery. ers by requiring them to pay a When he first took out a policy with greater share of the premium and a a company called Consumers larger portion of their medical United Insurance in 1985, he paid expenses through higher de- Crisis: Benefits end, costs don't $912 a year. By 1989, his premium ductibles and copayments. Other had jumped to nearly $3600. companies, such as American Air- David Curnow, 47, was a partner in a San Diego Last year, after Beidner had arthro- lines, try to reduce their insurance law firm. One Saturday, while riding his bicycle, he scopic surgery for a knee injury, the bill by refusing to cover preexisting was struck by an uninsured motorist. After two company hiked his premium a whop- health conditions for new employees. months in intensive care, Curnow emerged a ping 93 percent to $6900. After Beid- In 1984, Hewitt Associates, a ben- quadriplegic, paralyzed from the chest down. ner protested, the company reconsid- efits consulting firm, found that 37 His law firm had self-insured its employees' ered his case and let him raise his percent of large employers paid the health coverage, agreeing to cover the first $7500 deductible from $100 to $1000. His full premium for their workers. By of a worker's claim, and paying premiums to an new premium: $2177 a year. 1988, that figure was down to 24 per- "excess-risk carrier" to cover the rest. cent. In 1984, 53 percent of large After the first $7500 was paid, the carrier Less coverage for many firms paid all hospital room-and- refused to pay its share of Curnow's bills. Months Beidner is hardly alone in having board charges for their workers; in passed. Doctors, hospitals, and companies pro- to settle for less coverage. Spiraling 1988, the figure was 29 percent. viding necessary medical supplies dunned premiums also affect millions of Curnow for payment. people whose employers provide Losing coverage Eventually the carrier paid most of Curnow's their health insurance. About half of all large- and medi- bills, which totaled nearly $250,000. But he is still One major employee-benefits sur- um-sized firms try to trim their waiting to be reimbursed for the services of the home-health aide he needs every day. The third-party administrator handling his case told him those services were covered, but so far, the cost-some $1500 each month-comes out of his pocket. Curnow has another problem----- how to pay for his continuing medi- cal bills when insurance benefits from the law firm run out. If he doesn't work again, his disability will eventually qualify him for Medi- care. But he will still have no insur- ance for services Medicare doesn't cover. Nor will he be able to buy any. Companies usually don't sell Medicare-supplement policies to the disabled under age 65. If he goes back to work, he must find a job in a large law firm whose insur- ance company doesn't require employees to be in perfect health. If he opts for a conversion policy from the company now insuring employees in his old firm, he will have to pay $6000 a year. "How many sick and disabled people do you know who can afford to pay $6000 a year for health insurance?" he asks. CONSUMER REPORTS AUGUST 1990 535 insurance outlays by self-insuring. claims. Because the administrator bankrupt. Stroup went ahead with They invest the money they would may be the local Blue Cross plan, the transplant because the firm han- otherwise spend on premiums and employees may think that Blue dling Maxicare's affairs approved pay employees' claims directly Cross (or some other insurer) is the procedure and agreed to pay for when they arise. actually underwriting their coverage. the antirejection drugs he would The Employee Retirement Little do they know that the loop- need following the operation. Income Security Act (ERISA) holes created by ERISA can leave After the bankruptcy filing, Blue exempts these self-insured plans them without insurance if things go Cross and Blue Shield of Ohio took from state insurance regulations wrong. over Maxicare's subscribers. Stroup meant to protect consumers. For If the employer goes out of busi- assumed that his $12,000 annual example, employers may not have ness or drops the coverage, employ- drug bill would be covered for the to offer certain coverages, such as ees could be out of luck. rest of his life. But Blue Cross had care for newborn children, or pro- other ideas. It offered Stroup, who vide for continuation of coverage The woes at HMOs had turned 65, a Medicare-supple- when employees leave. When a health maintenance orga- ment policy that covered his drugs Employers hire a third-party nization closes its doors, the people only after he paid a $2500 deductible administrator, or TPA, to handle the who received medical care there and $1000 in coinsurance. may also be left uninsured. Stroup and his wife must now pay Established as alternatives to tra- some $7000 a year for insurance ditional insurance policies, HMOs premiums and drugs out of their provide a variety of prepaid health $10,000 income from Social Security Crisis: Unaffordable premiums services to their members Unfor- disability. They expect their $60,000 tunately, a number of HMOs have life savings to be depleted in 3½ Lloyd Pudiwitr owns a TV repair shop in Bakers- fallen on hard times. years. field, Calif. He has seven full-time employees Several states don't require con- and one part-timer. For years, he paid half the version policies or continuation of Clinging to coverage premium for his employees' health coverage. But coverage for members whose HMO Millions of Americans have yet to by the end of 1988, the premiums had become has gone out of business. Even in lose their insurance but could at any so high he could no longer afford to pay his states that do, HMO members have time fall victim to an insurance com- share. "It's one of those things that could break no assurance that their new cover- pany's business practices. As health- you," he says. His employees now pay the entire age will be anything like the old. care providers continually raise cost of their coverage. They may well find themselves their fees and pass on the higher Like many small employers, he changed carri- assuming a greater portion of their cost of medical care to insurance ers every few years, searching for the lowest pre- medical expenses. companies, the companies respond miums. Two years ago Pudiwitr, who is 55, had Consider what happened to by insuring fewer people. People a heart attack, and the wife of one of his employ- Samuel Stroup. A former home- who must buy coverage on their ees, lan Sutherland (pictured in background), improvement salesman in Akron, own and workers in small firms feel had cancer surgery. Ohio, Stroup underwent a liver this pinch the hardest. When his present carrier, American Western transplant. at the same time that Insurance companies are not Life, sent a renewal notice last summer, Maxicare, his HMO, was going charities. Their goal is to make a Pudiwitr's monthly premium had jumped from $272 to $543, and the premium for Sutherland doubled from $421 to $842. Luckily, Sutherland turned 65 and became eligible for Medicare, but he still must pay $450 a month for his wife's coverage. Pudiwitr has a long way to go until Medi- TOPS® care pays his bills, and he doesn't know what he'll do when his premiums rise again. "It's almost to the point where I can't afford it. If it doubles again, there's no way I can pay $1000 a month for health insurance," he says. "I didn't have any idea this would happen to people." 536 CONSUMER REPORTS AUGUST 1990 Crisis: Locked in Kay Nichols, a fitness counse- lor at a Gainesville, Fla., health club, is in the pink of health except for glaucoma, an eye disease that can cause blind- ness if not treated. Not long ago, her employer wanted to switch insurance carriers to take advantage of lower premi- ums. When the health club found another insurer, the agent told Nichols that she would not be covered, even though her glaucoma is under control. Nichols looked into a conver- sion policy from her present profit, and they can increase their employers and employees to find company but found she would have to pay $6000 odds of success by insuring good other insurance. And that may be for six months of coverage for her family. She risks who are unlikely to have impossible. tried Blue Cross, but its policy would have health problems. Competition excluded coverage for glaucoma. among carriers for the healthiest No coverage for the sick When her employer learned of her plight, he risks has become cutthroat. Companies insuring small groups decided to keep the current policy despite its In large businesses with many require employees and their depen- higher premiums. "If the premiums get phenome- employees, it doesn't matter if some dents to meet tough health require- nally high, they can't keep the policy just for me, employees have serious medical ments, just as they do for and 1 understand that," Nichols says. At the same conditions. The risk they pose can individuals buying policies on their time, she realizes she has a problem that won't easily be spread among the healthy own. No carrier wants to insure go away. "Maybe I don't want to stay with this workers. But in a small group with employees and dependents who company the rest of my life," she says. "It makes few employees, insurance compa- have had heart attacks or cancer. me worry." nies cannot collect enough in premi- They will either exclude them from Nichols is 38. ums to pay the claims of those who the policy or decline to insure the are sick. So the rules for insuring group altogether. Sometimes a sin- workers in small businesses are gle employee with a serious disease more rigorous. is enough to earn a rejection slip for Insurers use a controversial the whole group. five weeks, she needs a lifesaving scheme to insulate themselves from Increasingly, insurance compa- infusion of antibodies that costs risk. They offer to insure employees nies are turning down people with about $2400. in a small firm (usually those with far less serious health conditions The firm's Blue Cross policy has fewer than 25 workers) at a "low- than cancer or heart disease, been paying most of the bills. But ball" premium for at least the first excluding everyone except those in as a result of those expenses, the year. If members of the group expe- perfect or near-perfect health. "We cost of coverage has risen sharply- rience costly health problems in the don't want to buy a claim," is how both for the firm, which pays the second and third years, the carrier one company official puts it. premiums for its employees, and for tosses the firm into a pool with Many people who become ill the employees, who must pay the other groups whose health-care while they are working may find premiums for their dependents. costs are high and jacks up its pre- themselves without insurance when "When I was given my review, I miums as much as 200 percent. they leave the security of their was told I might look around to see By placing firms into several "rate employer's policy. Indeed, many are if I can find another job," Turner tiers," insurance companies can bid held hostage to their current job says. "They intimated that if I did for the healthiest groups with rock- just to keep their insurance. leave, it could lower the cost of their bottom premiums. But employers Susan Turner (not her real name) insurance." and their employees who have had knows how vulnerable a person can If Turner leaves her job, it's serious health problems are stuck be. Turner, who asked us not to unlikely her daughter will ever with their present insurance carrier; identify her, earns $19,000 as a sec- again have coverage. And there's no they can't move to another because retary for a small accounting firm in way she can pay for the monthly no other company is likely to take Texas. Her daughter, who's now 20, infusions herself. "Without the med- them at any premium. Worse, the was born with an immune defi- icine, my daughter dies. That's the present carrier may decide not to ciency disease that makes her sus- black and white of the situation," renew the group's coverage, forcing ceptible to infections. Every four to Turner says. Continued CONSUMER REPORTS AUGUST 1990 537 policy Fall 1991 Number 58 $4.50 Conservatism's Growing Pains Edwin J. Feulner Jr. Why Communism Failed Adam Meyerson Is Japan. Our Enemy? Seth Cropsey Reclaiming the Culture Heather S. Richardson Canada's Patient Patients Edmund F. Haislmaier Food Fight on Capitol Hill Robert Rector The Loneliness of the Black Conservative Clarence Thomas 13 0 74470'65831 3 NORTHERN DISCOMFORT The Ills of the Canadian Health System EDMUND F. HAISLMAIER C harles Coleman was 63 years old when his doctors ported a Canadian-style system, including 60 percent of told him that, unless he underwent coronary bypass conservatives and 62 percent of those with household surgery, he might die. In the four months that followed incomes exceeding $50,000. Legislation now pending in his diagnosis, Coleman's surgery was postponed 11 times; Congress and several state legislatures would, if enacted, doctors at Toronto's St. Michael's Hospital cited a bed replicate the Canadian health system in the United States shortage in the Intensive Care Unit (ICU) as the cause or in particular states. But in reality, the Canadian system of the delays. At one point, Coleman waited in the is far less attractive than it appears at first glance. hospital 13 days before being discharged without Before examining why this is so, it is necessary to first surgery. dispel some basic misconceptions many in America hold Although the surgery was finally performed, members about the Canadian system. of Coleman's family said that the long ordeal had so weakened him that he had become "a broken man" who Similar Provincial Plans had lost his will to live. He died eight days after his To start with, the Canadian "national" health care surgery. system is not national in the sense of being funded or This sad case, although dramatic, is not remarkable administered by a central government. The system is in Canada, where the health care system has been fully actually a collection of separate, although very similar, nationalized for the past two decades. In a 1989 cover provincial systems. Each of Canada's 10 provinces and story entitled "Sick To Death," the Canadian news two territories administers its own universal health plan magazine Maclean's described Coleman's case, as well as and pays for most of its costs. Historically, the role of the numerous other examples of a national health care Canadian federal government primarily has been to system in crisis. Dr. Phil Gold, then-chief physician of provide partial financing of the provincial health systems Montreal General Hospital, complained, "I'm living and to set broad structural guidelines to which the from hand to mouth and waiting for disaster each day I provincial plans must adhere if they are to receive federal don't know when someone will die for lack of a bed or financial support. the proper equipment." Those national guidelines were developed over Yet, in spite of its flaws, the Canadian system is the several decades, leading to the establishment of similar very model frequently proposed as a solution to the systems in all Canadian provinces by 1971. In 1984, the health care problems in the United States. Proponents federal guidelines were revised and consolidated in the of this view contend that the Canadian system provides Canada Health Act, which forms the basis of the current access to health care for all its citizens at a lower cost system. Under this act, provincial health plans are than in the U.S., and with the same or better quality. eligible for partial federal funding if they meet the Furthermore, they claim, a U.S. version of Canada's following five requirements: system could retain the freedom of choice currently Universality. The plan must cover all residents of the enjoyed and valued by Americans, while hospitals and province under uniform terms and conditions. For new physicians would be free to practice medicine with less residents, the waiting period prior to entitlement must interference or oversight from government regulators not exceed three months. than many providers face today. Portability. The plan must provide continuous Presented this way, it is perhaps no surprise that coverage for residents who are temporarily absent from Canada's system looks quite attractive to many the province and for individuals who move to another Americans. Indeed, it registers considerable support in province until they qualify for that province's plan. U.S. public opinion polls, far exceeding support for the existing system. According to a recent Wall Street Jour- EDMUND F. HAISLMAIER is a health care policy analyst at The nal/NBC News poll, 69 percent of voters polled sup- Heritage Foundation 32 Policy Review Comprehensiveness. The plan must cover all hospital financed by the provincial plans on the basis of "global and physician services deemed "medically necessary" by budgets." This means that each hospital negotiates each the federal government. Other items can be covered at year with the provincial plan for its total (global) operat- the discretion of the provincial plan under terms set by ing budget for the coming year. The money then is the provincial government. Such discretionary items in- disbursed to the hospital in periodic, lump-sum install- clude: outpatient services provided by non-physician ments throughout the year. practitioners (such as basic dental and eye care, prescrip- Most of a hospital's capital budget, used for acquiring tion drugs, physical therapy, and chiropractic services), new equipment or facilities or upgrading existing ones, and non-medically necessary services or amenities (such also is provided by the provincial government. This as cosmetic surgery or private hospital rooms). budget is kept separate from the hospital's operating Accessibility. The plan must provide all residents with budget. While hospitals may, and usually do, raise private reasonable access to care without financial barriers, such as out-of-pocket costs, and provide reasonable levels of compensation to physicians. Public administration. The plan must be operated and administered by a nonprofit, public authority account- The Canadian system appears able to the provincial government. Prior to the 1984 act, provincial plans could charge to provide universal health patients user fees for services, although these were generally quite low and did not cover actual costs. insurance coverage at a lower Moreover, doctors were permitted to charge patients more than the fixed reimbursements provided by the cost than our present system, provincial plans, a practice known as "extra billing." In which leaves 31 million 1983, extra billing was estimated at CN$100 million, or 0.3 percent of Canadian health spending; this figure is Americans uninsured. equal to approximately CN$4.00 per capita. The act effectively ended such pràctices by stipulating that federal payments to provincial plans would be reduced by the total amount of any user fees and extra billing funds for capital expansions through bonds or dona- paid by patients for the federally required basic services. tions, those funds are controlled indirectly by the provin- Since 1987, all provinces have eliminated user fees, and cial governments as well. If the authorities do not agree extra billing is illegal throughout Canada for the basic with a planned capital outlay, they will refuse to provide services. Provincial plans, however, may still set user fees, the additional funds in the hospital's operating budget or limit coverage, for any additional services they cover. needed to staff or operate the new facilities or equip- ment. Thus, in practice, the provincial plans use the Doctors Self-Employed operating budget to limit the ability of hospitals to While the Canadian federal and provincial govern- expand or offer new services. By exercising their "power ments control the financing of health care, they do not of the purse" in these ways, the provincial governments directly control or manage the delivery system. Most seek to control total health spending. In the delivery of physicians are self-employed and are paid on a fee-for- health care, however, doctors and hospitals still retain service basis according to fee schedules periodically considerable discretion to run their facilities and treat negotiated between the provincial governments and their patients as they judge best. physicians' associations. Finally, the Canadian system is not, as many in the Similarly, most Canadian hospitals are in private United States assume, universal in the sense that it covers hands, although virtually all of them are operated on a all medical care or health spending. Nor, in fact, are nonprofit basis. Out of a total of 1,243 hospitals, only 61 nationalized health systems in other countries universal (or fewer than 5 percent) are operated on a for-profit in this sense either. Of total health care spending in the basis by private owners. These do not participate in the United States, 42 percent is funded through federal, provincial plans, and as a result their patients must pay state, and local governments. The share of Canada's all costs directly out-of-pocket. Most of these hospitals health spending funded through its federal and provin- are really nursing homes. Another 49 hospitals are cial governments is 74 percent. This point is worth noting owned and operated directly by the federal government because virtually all proposals to replicate the Canadian to serve patients in programs such as those for veterans, system here would, in fact, significantly exceed the scope defense personnel, immigrants, and prison inmates. of the current Canadian system, entailing government The remaining 1,133 hospitals are "public," meaning funding of 90 percent or more of U.S. health spending. that they operate on a nonprofit basis, participate in their respective provincial health plans, and serve the general Mythology of Cost Control public. Of these, 57 percent are privately owned by either What its U.S. proponents find most attractive about religious orders or secular voluntary organizations, with the Canadian system is that it appears to provide univer- the remaining 43 percent owned by provincial or sal health insurance coverage at a lower cost than our municipal governments. present system, which leaves 31 million Americans unin- The operating expenses of all public hospitals are sured. Fall 1991 33 When figures for both countries' real per capita Canadian Health Care Spending health spending are converted into the same currency, Per Capita as a Share of U.S. they show that Canada has consistently spent about 75 Spending Per Capita percent of what the United States spends on health care, both before and after the introduction of universal Percent government funding in Canada. Why this disparity exists 100 is a matter of some speculation. What is clear, however, 80 is that the introduction of a government-financed health 60 system in Canada generated no measurable change in the real rates of Canadian health care spending relative 40 to that in America. 20 Perverse Results 0 89 71 73 75 77 79 81 83 85 87 67 While Canadian federal and provincial governments Year have failed to control the growth of health care spending by any meaningful measure, their attempts to do so have Comparison made in constant 1981 dollars using OECD purchasing power generated perverse results. This is due to how the system parity exchange rates. Source: Edward Neuschler, "Canadian Health pays doctors and hospitals. Care: The Implications of Public Health Insurance" (Washington, DC: The Ironically, the same payment methods that cause the Health Insurance Association of America, June 1990). problems are-viewed by many as one of the system's most attractive features because of the freedom they allow Canada's net per-capita health spending remained at 75 percent of America's both before and after the start both patients and providers. Patients may choose from of Canada's national health system in 1971. any doctor or hospital participating in the provincial plan. Although doctors and hospitals must accept In the early 1960s, before Canada moved to a national government fees or budgets, they are free to manage system, it was spending a slightly higher percentage of their facilities and practice medicine as they see fit, its GNP on health care than was the United States, without the detailed oversight and stifling bureaucracy roughly 6 percent versus 5.5 percent, respectively. After that characterizes the U.S. Medicare, Medicaid, and 1971, however, when the main elements of Canada's private insurance systems, or even some other national- system were introduced in all provinces, costs began to ized systems. diverge, with Canada spending considerably less of its In contrast to some other nationalized systems that GNP on health than its southern neighbor. In 1989 U.S. pay doctors flat salaries or a fixed annual amount per health care spending was 12 percent of its GNP. In patient, a Canadian doctor is paid a fee for each service contrast, Canada's health care spending was only 9 per- provided, with the schedule of fees negotiated annually cent of its GNP. by the provincial government and the provincial medical The simple conclusion, drawn countless times from association. these data by experts and laymen alike, is that Canada The problem, however, is that in any fee-for-service significantly limited the growth of health care spending system where patients do not purchase care directly, or once the government took control of health care financ- even buy their own health insurance, there is no financial ing. This leads to the assertion that the United States reason for them to question physician decisions. This would achieve similar results if it adopted a Canadian- leaves doctors free to compensate for reduced govern- style system. In fact, however, this simplistic comparison ment-set fees by increasing the volume of services they of relative health spending as a percentage of GNP is provide. According to a recent article in the Mas- misleading, and the popular conclusions drawn from it sachusetts Institute of Technology's Technology Review, are invalid. Canadian provinces cut physician fees by 18 percent A closer examination of health care spending in both between 1972 and 1984, but doctors' total billing claims countries between 1967 and 1987, the most recent 20- rose by 17 percent during the same period. When year period for which data are available, shows why this Quebec froze medical fees from 1972 to 1976, causing a is so. Between 1967 and 1987, real (inflation-adjusted) drop of 9 percent in their real-dollar value, doctors per capita health care spending increased at an average increased their billings by 8.3 percent. Similarly, in spite annual rate of 4.58 percent in Canada, versus 4.38 per- of a 1984 freeze on medical fees in Alberta, the cent in the United States (both figures are in local province's doctors increased their incomes by 12 percent currency). But GNP growth was, on the average, higher that year. "Hit with a fee cut, doctors simply see more in Canada than in the United States during the same patients and provide more services," the MIT report period. Between 1967 and 1987, again measured in local concluded. Most of these services are unnecessary and currency, Canada's real per-capita GNP grew 74 percent, simply push up health care spending needlessly. while the real growth in U.S. per-capita GNP was only 38 percent. Canada, in short, has done no better than Obsolete Equipment the United States in controlling the growth of health Confronted with this new problem, at least one care costs, but our northern neighbor's health care/GNP province, Quebec, has responded by placing limits on ratio has remained lower because of its more rapidly the amount it will pay individual doctors each year- rising GNP level. strongly discouraging them from providing additional 34 Policy Review treatments. But it is hard to see how this differs, in growing, even very slowly, in your head." practice, from simply making doctors salaried employees The most serious consequence of hospital global of the government. budgeting is the outright denial of medical care it en- Other Canadian provinces are now either considering courages. To stay within budgets, hospitals have resorted or introducing similar changes. Some are also looking to closing beds for part of the year or limiting the at adopting U.S.-style utilization review and control number of operations they perform. Yet at the same time, methods. But each of these trends will increase while Canada has only a 5.2 percent higher rate of bureaucracy and drastically curb-the vaunted clinical hospital admissions than does the United States, freedom of Canadian doctors. Canadian hospitals, compared with their U.S. counter- Canadian doctors and hospitals see their clinical parts, have: 29 percent more beds per 1,000 population; freedom restricted in other ways, particularly as a result a 27 percent higher bed occupancy rate; a 52 percent of global budgeting for hospitals and government con- longer average length of stay rate; and, 63 percent more trols over hospital spending on capital improvements. patient days per 1,000 population. Many Canadian hospitals were built in the 1950s and 1960s. But since the nationwide health system was put Longer Stays into place in 1971, hospitals have found it increasingly What are all these people doing in hospitals? To some difficult to obtain the funding they need to replace extent, the lack of alternative outpatient care in Canada obsolete or worn-out equipment or facilities. In essence, forces many individuals to enter hospitals for services Canada's hospitals have been living off their existing that would be provided in a doctor's office or clinic in capital for 20 years, and more of them are gradually the United States. But more significantly, hospital ad- exhibiting the obsolescence and decay found in many ministrators, under a global budget, have a strong incen- British National Health Service hospitals. tive to keep patients longer rather than serving more The provincial governments also sharply restrict the patients with shorter hospital stays. availability of medical equipment outside of hospitals, Imagine you are the administrator of a U.S. hospital. forcing doctors to conduct most procedures in a hospital, The more beds you fill, the more revenue you receive, where they can be both more closely monitored and which means the more profit you generate. If the hospi- controlled. This practice produces perverse results as tal is a for-profit one, some of that profit will go to well. "The dramatic shift to outpatient diagnostic testing expanding services, and some will go to stockholders. If and outpatient surgery that has taken place in the United it is a nonprofit hospital, all the extra funds can go to States has not been replicated yet in Canada," observed Ed Neuschler, of the Health Insurance Association of America, in his study of the Canadian system. "For ex- ample, all Canadian computerized tomography (CT) "The best way to stretch a scanners are located in hospitals and, in Ontario, this has been made a legal requirement. Keeping major fixed hospital budget is by medical procedures in hospitals, which are under their direct budget authority, allows provinces to better keeping sick people out and manage total costs by controlling supply." In other words, to control physician practice patterns and patient healthy people in." demand, Canada forgoes the potential cost savings and quality improvements these new outpatient technologies would otherwise generate in a true free market. expanding services. In either case, your board of direc- These practices also have an adverse effect on patient tors will be pleased. care. For example, magnetic resonance imaging (MRI) However, the people paying the bills (usually the machinery is now widely used in the United States in the insurance companies) want you to treat patients quickly treatment of joint, spinal, and neurological disorders; and then, as soon as possible, send them home or over 2,000 MRI machines exist in U.S. hospitals, clinics, elsewhere to recuperate in a less costly setting. These and diagnostic centers. But Canada possesses only 15 conflicting pressures push you to make the hospital a MRI scanners, and all of these are located in hospitals, more efficient treatment center with short patient stays making these tests much more difficult to obtain. This and a high turnover rate. But now imagine that, instead, calls for tough decisions on the part of doctors, who must you are the administrator of a Canadian hospital. Your decide what constitutes a priority case for MRI screening. budget is fixed by the government, and treating more "A person with a quickly progressive paralysis qualifies patients won't bring you any more revenue. Instead, it as an emergency and promptly obtains a spinal scan to will simply eat up your budget. Furthermore, treating determine the source of the problem. But patients await- patients with costly illnesses will consume your budget ing operations for brain tumors or confined to bed by even faster. ruptured disks are considered to be merely urgent and You certainly won't look like a competent manager to wait one to six weeks," a recent New York Times article your superiors if you use up your entire budget before reported. One physician at Jewish General Hospital in the end of the year. On the other hand, if you don't Montreal put the dilemma in graphically personal terms: treat any patients, you won't use up your budget-but "These people are watched very carefully, but imagine you won't look competent either. How do you respond being 30 years old and sitting around with a brain tumor to this very different set of conflicting pressures? Fall 1991 35 them go to a bathroom." At the same time, at New Brunswick's Moncton Hospital, "some patients are kept in hallways and even closets, while a total of 2,300 people were on the waiting list for surgery last month." In April 1989, one Ontario paper reported, "There are currently 1,600 people in Ontario waiting for heart surgery and the list is steadily increasing." The same month, another Ontario paper published the news that, "Kitchener-Waterloo Hospital will be closing at least 43 beds, laying off or cutting back the hours of at least 70 staff members, capping the hemodialysis program, and discontinuing lens implant procedures at the hospital." From the Winnipeg Free Press came the report in July 1989 that, "Doctors and nurses at Brandon General Hospital lashed out yesterday at bed closings that have left 91 patients, including cancer victims, waiting up to Canada possesses only 15 MRI scanners, which are six weeks for urgent surgery. Most of the patients have widely used in the United States for diagnosing joint, cancer of the breast, large bowel, or lungs, chief of staff spinal, and neurological disorders. Dr. Michael Taylor said. He blamed the funding woes and bed closings on a Health Department policy intro- To start with, you know that when patients enter a duced by the former government that forbids deficit- hospital, regardless of their condition, most of the cost financing and forces hospitals to balance their budgets." of treating them comes from providing expensive medi- On September 14, 1989, the Toronto Sun reported, cal services in the first day or so. After that, they use "The Princess Margaret Hospital has announced it won't fewer medical services and more of the hospital's much accept new cancer patients requiring radiation treatment cheaper "hotel" services. So the answer presents itself. for a six-week period starting September 30 to clear up Avoid admitting patients who are costly to treat, unless a 300-patient backlog." Last year the Edmonton Journal of course it's a life-threatening emergency, in which case stated, "The only hospital doing cardiovascular surgery turning them away is going to look very bad indeed. in northern Alberta now has 210 adults and children on Instead, admit less costly patients, treat them, and then keep them in the hospital. As one doctor put it, "The best way to stretch a fixed hospital budget is by keeping sick people out and healthy people in." The U.S. political structure is Such practices inevitably produce both full hospitals and long waiting lists for major medical care. If com- fundamentally unsuited to plaints are then raised about waiting lists to enter the hospital, the administrator can credibly claim that he effectively administering a does not have enough funds to meet the demand. He then will either receive more money from the provincial national health system like government, or he will have effectively bucked the prob- lem up the chain of command to his political superiors. that in Canada. The administrator wins either way. Indeed, this practice of lengthening patients' stays is so common that Canadians have dubbed such long-stay patients "bed blockers," meaning they are blocking someone else's its waiting list. The average wait is six months, although access to a hospital bed. some people have been waiting as long as a year, said a hospital spokesman." Maple Leaf Drag Yet in spite of these problems, the system remains As with any nationalized health system, when un- extremely popular with the general Canadian public. limited demands for perceived "free" care collide with Indeed, opinion polls show that most Canadians believe limited government budgets, shortages result and more their system is without rival. But increasingly that people must take a number and wait for treatment. The popularity is derived not from any inherent virtues of resulting problems and horror stories have provided the system, but from the inevitable calculus of political much grist for the press. economics. As in other nationalized systems where The same Maclean's article that related the story of money is eliminated as the means of allocating goods heart patient Charles Coleman also reported: "Hospitals and services, the Canadian system increasingly allocates in some cities have had to institute unusual, and some- health resources on the basis of votes, not on the basis times humiliating, economic measures. Patients in the of need. For the lucky majority who are reasonably maternity ward of Toronto's North York General Hospi- healthy, they will continue to find ready access to routine, tal are required to bring in their own pillows, while low-cost medical services. But for the unfortunate elderly patients in some Montreal hospitals are being minority with serious conditions, they will increasingly kept in diapers because nurses do not have time to help be expected to take a number and wait. 36 Policy Review $190 Billion in New Taxes uninsured in the United States has led many to seek If all of this is not enough to dissuade U.S. policy- universal health insurance coverage through a national- makers from instituting a Canadian-type system, the ized system. Yet the real goal should be to provide all projected costs definitely should be. While several Americans with adequate medical care. Health insurance detailed analyses of the cost of adopting a Canadian-type is only one of several means of achieving that goal, and system in the United States have recently been con- many times it is not the best means. ducted, they only confirm what quick, back-of-the-en- Rather than instituting a government-run system of velope calculations yield. Present -U.S. health spending universal health insurance, Americans should pursue is over $600 billion per year, of which the federal, state, reforms designed to ensure that all citizens have access and local governments account for 42 percent, or rough- to adequate medical care. Such reforms should have two ly $250 billion. Thus, expanding the total government fundamental objectives: share to the 74 percent found in Canada would neces- First, to empower consumers by giving workers and sitate about $190 billion per year in new government their families direct control over the money used to spending. Expanding the government share to around purchase their medical care and insurance, thus unleash- 90 percent or more, as would occur under most pending ing market forces and consumer choice to control health legislation to adopt the Canadian system, would push care costs and bring efficiency to the system. total new government spending into the $300-billion-per- Second, to restructure existing health care tax policies year range. and government programs to provide the poorer and Economists Gary and Aldonna Robbins have es- less healthy members of society with the extra purchasing timated that funding such a total health care nationaliza- power they need to obtain necessary medical care and tion program would require either: Increasing the insurance in a freely functioning market. combined employer-employee payroll tax from its cur- Pursuing reforms based on these principles offers the rent rate of 15 percent to 29 percent; raising income tax best hope for America to create not only a better and rates across the board by 14 percent; or, imposing a new less expensive health system, but also a system that national sales tax of 10 percent. achieves the goal that has eluded Canada: affordable Furthermore, the U.S. political structure is fundamen- access to medical care for all its citizens. tally unsuited to effectively administering a national Indeed, perhaps the ultimate irony of the Canadian health system like that in Canada. Unlike other countries system is that it is evolving into what Canadians sought with nationalized systems, the United States does not to avoid: a two-tiered system. While all Canadians have have a parliamentary system of government. The U.S. system not only separates the executive and legislative functions, but even within the legislative arena con- gressmen and state legislators more closely represent the Canada's system serves well narrower interests of their constituents, have much more power to alter legislation, and are much less subject to the majority who are party discipline than are their parliamentary colleagues in other countries. reasonably healthy. But Because of these significant political differences, any national health system in America likely would quickly people with serious conditions degenerate into pork-barrel politicking and legislative micro-management. Indeed, one does not have to look will increasingly be expected to obsolete military bases, farm subsidies, public works programs, or dubious research projects to find examples. to take a number and wait. There is already one graphic example in the U.S. health care system of what would happen nationally with a Canadian-style system: namely, the medical system run by the Department of Veterans Affairs. That system access to health insurance, fewer of them are receiving labors under chronic budget problems, and constant access to needed medical care. restrictions and special-interest requirements imposed As the problems in their health care system grow and by Congress. In fact, congressional interventions have deepen over the coming decades, Canadians may even- kept any obsolete V.A. hospitals from being closed over tually find themselves turning toward market-based the past 26 years. reforms of the kind now being instituted in the older national health systems of Britain and Sweden. Alternatives to the Canadian Plan Then again, the crisis may be nearer at hand. As There is a lesson in the Canadian experience that Ontario kidney specialist Adam Linton told the New York Americans should take to heart. Times in April, "We have not yet had to kill anyone by In reforming our own system, we should avoid con- not providing dialysis or a transplant, but the issue is at fusing means with ends. All the attention focused on the a flash point." Fall 1991 37 THE WALL STREET JOURNAL FRIDAY, OCTOBER 18, 1991 A15 Canadian Health Care Is a Model for Disaster VANCOUVER-An important issue in source of the Canadian problem with medi- fast cereals, bread, etc. "Okay," Gal- has been 174,518 person-days lost per the current debate over Canada's constitu- care-monolithic, centralized control-is braithians concede, "but health care is dif- year. tion is the maintenance of "national stan- seen south of the Canadian border as the ferent.' Buried in these figures is the 17,day dards" in the social programs which have source of great savings. In fact, according Well, maybe it is. But duplication has nurses strike which effectively shut down become a hallmark of Canadian citizen- to results presented in the New England the indisputable benefit of ensuring that if the health-care system in the province of ship-at least since 1971 when Canada's Journal of Medicine and graphically illus- one source of supply is withdrawn, others British Colombia during 1989. And one par- Medicare came into full effect. In 1991, trated in the PBS special, "Borderline are there to replace it. As we have been ticular case from that strike, of 35-year old against the backdrop of an impending Medicine," half the difference between the discovering in Canada, this concern for insulation worker George Yetman, reveals health-care crisis, it may be easy for cost of health care in Canada and in the continuity is not a theoretical proposition. the human tragedy of this system-wide American observers to look enviably at the U.S. is the cost of administering the two As the monopoly supplier of health-care re- friction. Canadian system. Certainly the mythology health-care systems. sources, the government is also the effec- Mr. Yetman had been referred for associated with our health-care system and Canada; with its single provider, has tive monopoly employer of health-care per- quadruple bypass surgery in March of other national programs is important in only one paper trail associated with a pa- sonnel. Accordingly, it periodically must 1989. He sat on the waiting list for three synthesizing the Canadian identity and sus- tient's meandering through the medical negotiate collective agreements with the months, only to find that others with taining the notion that we in Canada have maze. The patient has no invoices to almost entirely unionized health-care sec- "emergent conditions". joined the waiting achieved the kinder and gentler society check, no bothersome forms to fill out and tor, including fee schedules with physi- list ahead of him as the nurses strike about which U.S. citizens can only is generally not involved in the financial cians and other providers of covered serv- closed the already overwhelmed cardiac dream. process associated with the diagnosis and ices. surgery capacity. During the slowdown At the moment the federal Canada treatment of his illness. The physician is Some times these negotiations go and strike, Mr. Yetman watched the list Health Act ties federal funding for Medi- paid on the basis of a single report to the smoothly and there are no interruptions of grow from 400 to 800 before arranging to care to a set of rules including prohibition health department or medical services bu- have his bypass surgery in Detroit, Mich. reau and the hospital receives its payment It was estimated that Indeed, according to an article in the Au- The Americas in the form of a global budget for the year. gust 28 edition of the Journal of the Ameri- The net result is that in Canada only 0.1% 12 to 20 patients in the can Medical Association, the "solution" of the national income is used to adminis- By Michael Walker adopted by the B.C. government to clear ter the health-care system. In the U.S., on queue had died waiting for up the bottleneck caused by the strike was the other hand, 0.6% of the national income to arrange for 200 bypass surgeries to be is spent to administer the system and an- operations. done in Seattle, Washington. Although Mr. of any user fees or coinsurance payments. other 0.63% is expended by the physicians Yetman was operated on in the U.S. and Provincial governments have fought these and hospitals in complying with the re- health-care services. With increasing fre- survived, the Provincial Cardiac Society provisions which have become part of the quirements of insurers. quency, however, the negotiations do not estimated that 12 to 20 patients in the constitutional debate concerning provincial The solution is clear, tout critics of the go smoothly-in part because the govern- queue had died waiting. autonomy. Medicare boosters fear that this U.S. system. Simply eliminate all of the ments involved are finding it very difficult The current constitutional debate in decentralization of power will eventually wasteful paper-shuffling and the 37 million to keep the lid on health-care costs without Canada reflects that fact that Canadians lead to fragmentation of and, horrors, the U.S. citizens who are currently without in- putting them in direct conflict with health- want a more decentralized, competitive "Americanization" of the Canadian health- surance can be covered. They further as- care providers and support staffs. federation because the current centrally care system. They, including the socialist sert that the wasteful paper-shuffling re- The extent of the friction and its rate of controlled system is too brittle and insuffi- parties that are likely to rule in three prov- sults from competition among alternative increase can be measured by the number ciently responsive to the need for economic inces as a result of elections this month, suppliers, which serves no useful purpose. of days health-care workers lose due to rationality or the differing needs of the want the new constitution to centralize con- It is the multiplicity of suppliers that is at strikes and lockouts. Recent compilations provinces. The developments in the health- trol over health care and everything the root, of the problem. Eliminate the du- by the Fraser Institute show that whereas care sector are illustrative of the unantici- else. plication and you eliminate the cost. there were no strikes and no days lost in pated problems centralization can bring It The notion that the U.S. mode of health Attentive readers will recognize this ar- the first five years of our Medicare pro- is questionable under the circumstances care poses even a tiny threat to Canadian gument from another Canadian export, gram, there were an average of 14,000 per whether the U.S. should look to Canada for practicé will come as a surprise to those John Kenneth Galbraith. They may wish to year in the second five years ending in solutions to health-care problems. who have been touting the Canadian sys- test its validity by imagining all the waste 1980. By 1985, this had more than doubled tem as the solution for the U.S.'s health- and duplication that could be eliminated to 31,920 person-days lost per year. In the Mr. Walker is executive director or the care woes. Moreover, it is ironic that the from the markets for automobiles, break- most recent five-year period, the average Vancouver-based Fraser Institute, By Spencer Rich a quarter to get them down to the 2000 Washington Post Staff Writer levels in place in Canada. Cost under a 1999 BY RICHARD FURNO-THE WASHINGTON POST If the current system were to The United States would save continue in effect and health costs Canadian type $241 billion on health-care costs rise to 17.5 percent of gross do- the first year and $4.2 trillion over mestic product by the year 2000, system 1998 the next decade if it switched to a health costs in that year would be Canadian-style national health in- $1.96 trillion in nominal dollars (not surance system, according to an adjusted for inflation), they calcu- A SCENARIO FOR SAVINGS TRILLIONS OF DOLLARS SPENT NATIONALLY ON HEALTH CARE 1997 SOURCE: "A National. Health Plan In the U.S.", Economic and Social Research Institute economic study released yesterday. lated. The savings over the decade But if a Canadian-style national 1996 would be about equal to the entire health insuance system spending U.S. economy in 1991, the study 8.7 percent of GDP annually were found. Business firms would be put into effect, the costs in the year 1995 2000 in nominal dollars would be . IDEAS & FINDINGS just under $1 trillion ($972 billion), 1994 instead, they said. Business as usual among the big winners, the study found, because their health-insur- Over the decade of 1991 to 2000, the shift to a Canadian style system 1993 ance outlays would be less. would result in savings of $5.5 tril- NOTE: Not adjusted for inflation The study, the latest entry in the lion in dollars not adjusted for in- growing debate over how to re- 1992 flation, which would be $4.2 trillion structure the U.S. health system to in inflation-adjusted dollars. provide insurance for all and cut The study concluded that busi- 1991 costs, was commissioned by the ness firms would save about $136 $2.0 Robert Wood Johnson Foundation billion a year in gross health insur- and carried out by the Economic ance premiums and similar health and Social Research Institute, head- outlays for their workers, but much ed by health economist Jack Meyer. of that would be eaten up by taxes This report challenged us to de- on added profits, and addition of termine whether the benefits of our nonhealth benefits for workers. current health care financing justify Even so, it calculated, employers' its sharply rising costs," said Mey- net share of total savings would be er Relentless growth in health $512 billion in real 1991 dollars care spending is increasingly claim- over the decade. ing resources that could be used to Under a second scenario, which meet other vital human needs." the authors said is probably more Meyer and his colleagues looked achievable, the study calculated Study Finds Rx for U.S. how much would be saved if it were In Canada Health Plan In Decade, Savings Calculated in Trillions at potential savings under a scenar- io that called for the United States assumed that the current system to use a Canadian-style system and would increase spending to 16.1 spend no more than 8.7 percent of percent of gross domestic product gross domestic product, Canada's over the decade and that a Canadi- current figure. Under "business as an-type system adapted to U.S. usual," they calculated the current needs would cost 13:1 percent of U.S. system, which costs 12.8 per- the gross domestic product. cent of gross domestic product, Under this scenario, savings would rise to 17.5 percent by the would be $1.3 trillion in nominal year 2000. dollars over the decade, or $1 tril- Meyer and his colleagues, Sharon lion in 1991 dollars for the 10-year Silow-Carroll and Sean Sullivan, period. assumed that the government The study, the authors wrote, would reduce costs by cutting ad- "shows that the potential short- ministrative and paperwork costs as term and long-term financial sav- a result of having a single insurer, ings from containing health care holding down the use of amenities spending are great. And it chal- like private and semi-private rooms, lenges us to determine the benefits and slowing up the addition of new from continuing along a path of un- machinery and technology. About restricted spending growth, and $28 billion in savings would come decide whether they are worth the from reducing doctor fees by about cost." Services of Mead Data Central, Inc. PAGE 13 1ST STORY of Level 1 printed in FULL format. Copyright (c) 1989 National Journal Inc.; National Journal July 15, 1989 SECTION: REPORTS; Health; Vol. 21, No. 28; Pg. 1792 LENGTH: 5061 words HEADLINE: Taking Care of Canada SERIES: This is the first of two articles on Canada's health care system. The second article will analyze the issue of whether elements of Canada's system might be adopted by the United States. BYLINE: BY JULIE KOSTERLITZ DATELINE: TORONTO HIGHLIGHT: As America agonizes about soaring medical costs and the millions who lack health insurance, Canada's system illustrates the prospects and pitfalls of universal coverage. BODY: Canadians can't help betraying their amusement. All of a sudden, a nation that has played permanent understudy to its self-absorbed neighbor to the south is in the limelight. Congressional delegations, economists and journalists are flocking north to look at its health care system. William L. Roper, the White House deputy assistant for domestic policy, was here, Canadians tell you. So were Reps. Fortney H. (Pete) Stark, D-Calif., and Willis D. Gradison Jr., R-Ohio, the chairman and ranking minority member of the Ways and Means Subcommittee on Health. The American Association of Retired Persons set representatives, and just the other day, it was The New York Times and Sen. Dave Durenberger, R-Minn. For the benefit of Americans who can't make the trip, some Canadians find themselves subject to command performances at conferences and hearings in Washington. "At first, Mohammed came to the mountain," joked Martin Barkin, Ontario's deputy minister of health. "Now, they want the mountain to go to Mohammed." The Canadian system isn't new: The basics have been in place for about 20 years. Nor is the American flirtation with national health insurance new; it has been going on for at least that long. "Interest in Canada seems to come and go every five years," said Graham W. S. Scott, chairman of an Ontario health policy group. What has tuned the spotlight on Canada this time is a mounting sense of crisis in the American health care system. A large and growing number of Americans lack health insurance - the estimates have ranged from 31 million-37 million. And the federal government and, increasingly, big business, worry that galloping health care costs could break the bank. LEXIS NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 14 (c) 1989 National Journal Inc., National Journal, July 15, 1989 Canada, by contrast, not only offers all of its 25 million citizens comprehensive health insurance, but it does so at a far lower cost than the United States pays. In 1987, Canada spent 8.6 per cent of its gross national product (GNP) on health care; the United States spent about 11.2 per cent. Moreover, life expectancy and other key health indicators look pretty similar in the two countries. Actually, Canada does better than the United States in certain areas -- it has lower infant mortality rates, for example. What makes all this tough to ignore is that this is a country not too dissimilar from our own. There are, of course, important social and political differences. But in many economic and cultural aspects, as well as in demographic and medical trends, they are close enough so that -- if you somehow forgot that Canada has its Francophones and that its Anglophones say "aboot" when they mean "about" -- you could, for a moment, forget you'd left home. Inevitably, some American policy makers are asking how Canada makes its health care system work -- and whether a similar system would work in the United States. Congress already is starting to move on a proposal to change medicare payments to physicians by using cost controls loosely based on the methods of some of Canada's 10 provinces. Not all Americans gaze north admiringly, however: Organized medicine looks askance at the controls placed on doctors and hospitals and has reacted sharply to the prospect of Canadian-style reforms in medicare. The American Medical Association (AMA) has launched a campaign to call attention to shortfalls in Canada's system, replete with newspaper advertisements and prepared remarks for Members of Congress to read into the Congressional Record. Rep. Butler Derrick, D-S.C., was one of several who sided with the AMA's view, telling his colleagues on June 20 that Canada's system has brought "growing waits for necessary surgery, degrading conditions for elderly hospital patients and an intrusion into the physician-patient relationship." The conservative Heritage Foundation in Washington sent journalists a copy of a cover story in the Canadian newsweekly Maclean's on 63-year-old Charles Coleman, who died shortly after a heart operation in a Toronto hospital; the operation had been postponed 11 times. Stuart M. Butler, Heritage's director of domestic policy studies, wrote that the lesson from Canada is that government-run systems result in "diminished and rationed health care resources.' "Canadian-style" medical care thus means, to some Americans, an equitable and economical system, but to others, a welfare state run amok. ACCEPTING LIMITS Seen up close, the Canadian system is a good deal more complicated than either description would imply. To begin with, Canada's is a joint federal-provincial system that varies greatly by province. For another, it is, like the U.S. system, accommodating to an era of fiscal austerity. How well the system functions depends, not surprisingly, on whom you talk to. Nevertheless, from more than a dozen interviews with government officials, physicians and hospital administrators, and talks with consumers in two provinces -- Ontario, which is, in many respects, representative of trends throughout Canada, and Quebec, considered by many to be on the cutting edge of LEXIS'NEXIS'LEXISNEXIS Services of Mead Data Central, Inc. PAGE 15 (c) 1989 National Journal Inc., National Journal, July 15, 1989 health care reforms certain themes emerge: * Canada has decided to ration medical care according to need rather than by income or work status, as the United States has done by default. * Universal coverage is a widely cherished and politically untouchable feature of the health care system here. * The presence of a sole payer for health care, the government, is key to the country's ability to restrain cost growth. The government has held down the rise in health care costs by restricting doctors' fees and the availability of health care providers and some services, institutions and high technology medical equipment. Because there's only on payer, the system spend substantially less on administration and advertising than the U.S. health care system spends. The system doesn't always function smoothly; nor does the reality always match the rhetoric. Rationing according to need, for example, is anything but Plt science, and suspected failures -- especially fatal ones -- make instant headlines. And even though a government monopsony may be an effective agent of cost control, it can and has caused considerable rancor among physicians in some areas. "Right now you have a bitter profession and a government that's indifferent to out bitterness," said Ted Boadway, director of health policy for the Ontario Medical Association (OMA). Indeed, fiscal austerity by the Canadian federal government and some provincial governments and rising health care costs have produces a lot of finger-pointing. Left-wing critics, health economists and provincial officials tend to blame doctors for providing too many unneeded services and resisting change. Doctors blame "an entitlement mentality" that, they say, leads to public overuse of the system. Doctors also accuse government of making politically popular but economically untenable promises and then scapegoating doctors and hospitals when the promises can't be kept. Even so, all parties respond to the notion of limits with a degree of cooperation and foresight that is unusual by U.S. standards. "We take the approach that we're all in this together," said Ruth L. Collins-Nakai, a pediatric cardiologist in Edmonton, Alberta, and a past president of Alberta Medical Association who serves on a new provincial task force on the future of health care. "Parts of the health care system fighting amongst themselves is not going to solve the problems. "And Ontario's Barkin said, "There's almost a consensus on the direction changes should take between government, providers and citizens." Roughly, the new conventional wisdom is that the bottlenecks in the system aren't caused by a shortage of money but by an inappropriate allocation of resources to high-tech medicine and institutions. Better accounting and more research are needed to track how money is spent and what results it gets, the thinking goes, and there's a shift in emphasis -- from state-of-the-art medical and institutional care of the sick and injured to disease prevention and social welfare, economic and environmental policy. There's also talk of more LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 16 (c) 1989 National Journal Inc., National Journal, July 15, 1989 community involvement in health care decisions and better public education on the costs and consequences of health choices. If the research and cost-accounting part of this strategy parallels, and perhaps copies, American thinking, the "alternative health strategies' part may sound vague and idealistic to American ears. But Canadians insists that such an integrated approach is both tangible and vital, and many of the provinces have set up high-level commissions that are translating that approach into specific plans for the future. Whether such changes can alleviate glitches in the system is anyone's guess. But given the extreme popularity of their universal, tax-financed health care, Canadian policy makers would rather face up to tough choices about how much care can be provided than restrict anyone's access to care. During consideration of Canada's free-trade agreement with the United States last year, when Canadians briefly and mistakenly thought their health care system might have to be dismantled, opinion polls showed a whopping swing against the agreement. Americans shrink from the notion that care must be rationed; Canadians don't. It's not a questions of whether either country must ration, they say, but rather how it is done. Canadians aren't shy about telling you that for all its shortcomings, their system represents the higher road. "In Canada, when they thought one person did not get cardiac surgery in a timely way, that's front-page news," Barkin said. "In the U.S., when 37 million people don't get care, that's a small column in the back of your newspapers. Today's [newspaper] tells me you're even picking and choosing which ambulances you'll receive at an emergency department and which you'll send off somewhere else, like a scene out of Franz Kafka." CONTROLLING COSTS It all started in the western province of Saskatchewan just after World War II. After federal-provincial discussions of a possible national health insurance system went nowhere, that province in 1946 decided to forge ahead on it own, offering province-wide universal hospital insurance. Three years later, British Columbia and Alberta followed suit. In 1957, the federal parliament passed a law that made possible federal contributions to such plans, and by 1961, all provinces had qualifying plans. Saskatchewan was the standard-bearer again with outpatient medical care, introducing the first universal medical care insurance program in 1962. Once again, the federal government picked up on the innovation, agreeing in 1968 to share costs for such programs. By 1972, all provinces had qualifying plans. "There was a certain social conscience that said, 'Gee, if they [another province] can do it, how can we not do it?'" said S. Vickery Stoughton, an American who is president of the Toronto Hospital Corp., which runs Toronto General Hospital and Western Toronto Hospital. Under the federal-provincial system, the federal government sets basic standards, contributes about 37.4 per cent of the funds for the system and leaves the rest of the financing and decision making to the provinces. The federal standards hold that provincial plans must cover all essential medical service, encompass everyone, make services reasonably accessible and be portable --- that is, cover Canadians when they travel or move. LEXIS'NEXIS'LEXISNEXIS Services of Mead Data Central, Inc. PAGE 17 (c) 1989 National Journal Inc., National Journal, July 15, 1989 Those features have endeared the system to Canadians. But it is the system's apparently superior ability to control cost that has riveted U.S. attention. In the mid-1960s, shortly after Canada's universal hospital insurance program got underway, both nations spent about 6 per cent of GNP on health care. In the two decades since, Canada's health care costs have risen by only about 3 percentage points as a share of GNP, while American expenditures as a percentage of GNP have nearly doubled, according to the Organization for Economic Cooperation and Development (OECD). And here's another set of figures that has caught America's interest: In 1986, the United States was spending $ 1,926 per person for health care, according to the OECD, or about 41 per cent more than Canada's figure of $ 1,370 (U.S.). How do they do it? For starters, some health care economists say, Canada saves a bundle on administrative costs because, unlike America, it doesn't have payment systems run by hundreds of insurance companies as well as by federal and state government programs, each with its own rules. "There's a feeling that because of multiple payers, there's a duplication in effort," said Roberta J. Labelle, an assistant professor of economics at the McMaster Health Sciences Center in Hamilton, Ontario. "With a single payer, there are economies of scale." Any American who has ever labored over a health insurance form, trying to figure out which expenses would be covered, couldn't help but admire the ease of doing the Canadian paperwork --- it's about a simple as using a credit card. That ease also means sizable savings. Nearly 15 per cent of U.S. health expenditures goes for administrative costs, while in Canada, the figure is only 2-3 per cent, Labelle said. Having the government run the insurance system also does away with the need for insurance company advertising and the charges that the companies tack on to reap a profit. Canada also controls costs by keeping a tight grip on spending by hospitals and doctors. Hospitals in Ontario, which consume about 44 per cent of the province's health budget, receive a "global budget" to cover their costs. This budget, first established in 1969, is updated yearly to inflect general inflation --- not medical inflation, which is typically much higher. To stay within limits, "we've had to reallocate resources internally," Stoughton of Toronto Hospital Corp. said. For example, he said, in Ontario, the average hospital has about two full-time staff members (or the equivalent in half-time staff) per patient on a given day. Few American hospitals operate with fewer than four full-time staff members per patient per day, he said. The Ontario government also limits the availability of hospital beds: The number of acute-care beds per 1,000 people has dropped from 4.2 in 1976 to 3.4 at present, Labelle said, although many beds have been shifted to other uses, such as long-term care. AS a result of the limits, and the increased use of bed for patients requiring chronic care, she said, Ontario's occupancy rates run about 94 per cent, compared with the U.S. average of 60 per cent. LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 18 (c) 1989 National Journal Inc., National Journal, July 15, 1989 Access to big-ticket, high-tech medical equipment - -- for example, magnetic resonance imaging that allows doctors to see detailed images of cross-sections of the body, and lithotripters, which use shock waves to crush kidney stones - is also carefully controlled. Not only does government make sure that most sophisticated technology is confined to hospitals, it also exerts control, primarily through hospitals' operating budgets, over how many such machines there can be in the province and which hospitals can have them. In the United States, such decisions are made largely by individual hospitals seeking a competitive advantage in the marketplace and often lead to a proliferation of high-cost machines generating a lot of business -- much of which is arguably, unnecessary. In Canada, hospitals have "no financial incentive to go out for all this stuff," Stoughton said. "I have a global budget. If I don't have [extra business]. I save money, and I look financially. Our doctors spend time on that technology at another institution, and we refer [patients] there It works." As the sole purchasers of health care, Canada's provincial governments have much greater control over spending for physician services than U.S. insurance companies and the U.S. government have. American doctors can charge whatever the traffic will bear, though they may run the risk of after-the-fact challenges from insurance companies. American doctors also face tougher restrictions under the federal medicaid program, which serves some of the poor, and the medicare program for the elderly and disabled. But, unless a doctor agrees to accept medicare's approved fee as payment in full, the doctor can and often does ask elderly patients to pay the portion of their charges that medicare won't pay. The system is vastly different in Canada. In Ontario, which is representative of many provinces in this respect, the provincial medical association and the government negotiate the sum of money available for physicians' services. Once that's set, the medical association sets doctors' fees. Under the terms of Canadian law (and, since 1986, Ontario law), doctors are prohibited from charging patients more than the government will pay - a practice known as "extra billing." That restriction prompted an unsuccessful strike by Ontario physicians that resulted in continued hard feelings between doctors and the provincial government. In the meantime, provinces are also moving to limit the number of new physicians entering medical practice, on the theory that if there are more doctors, the will simply drum up more business for themselves. In British Columbia, an attempt to deny new physicians the billing numbers they needed to get government payment was struck down by the courts. But in Ontario, the government has already moved to limit the number of students graduating from medical schools as well as the number of residency positions for certain kinds of specialists in Toronto hospitals. Other provinces also are experimenting with controlling the supply of doctors. (See box, this page.) QUEUING FOR CARE Canada's system is not without its problems. Even though medical care costs Canadians a smaller share of the nation's GNP than Americans pay, the cost are eating up an increasingly large share of government spending. LEXIS'NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 19 (c) 1989 National Journal Inc., National Journal, July 15, 1989 In Ontario, one of the wealthier provinces, health care has risen from 27 per cent of the provincial budge in fiscal 1978 to an estimated 33 per cent in the current fiscal year. The provinces' financial burden has also grown as the federal government, which has its own financial problems, has tightened the formula that set its contributions for health care. Having government pay for health care makes it technically easier to control cost growth, but not necessarily politically feasible. Already, provincial governments' clampdowns on hospital spending have contributed to sporadic shortages of beds: Some patients must lie on stretchers in hospital hallways or do without some minor, but noticeable, amenities -- Maclean's said some maternity patients had to bring their own pillows, for example. The clampdowns also have resulted in waiting (or queuing, as Canadians say) for certain kinds of nonemergency care. In Ontario, the most-publicized bottlenecks have been in cardiac surgery, where waits of several months are not uncommon. Cardiac surgery, of course, varies in type from the life-saving to the nominally life-enhancing, and in theory, the highest priority is given to those in greatest need. But the queue doesn't always function perfectly. That, for instance, was the message trumpeted by newspaper headlines when Coleman died last December. Whether the postponements caused his death, which occurred a week after surgery, is a hotly debated matter. But there's no question that the case stirred public passions. In the aftermath of that case, Ontario increased the province's cardiac surgery capacity and set up a special committee to investigate better ways to coordinate the way all doctors select high-priority candidates for surgery. "We clearly did fall behind on cardiovascular surgery, and we're now quickly moving to bring that back up to standard," Barkin said. "But that was no a deliberate withholding of funding because we wanted to have a queue there, it's because we couldn't respond fast enough to certain changes in practice patterns." There's nothing wrong with queues for nonemergency care, Barkin said, 50 long as they don't get too long. Provincial governments also have learned that as in the U.S. medicare program, even when doctors' fees are limited, over-all costs can skyrocket if there are no controls on the number of services that doctors perform. After extra billing was banned, for example, "doctors' cost [in Ontario] leaped by a quarter of a billion dollars in a year and half," said Scott, who was the province's deputy health minister under the Conservative government before the Liberals came to power in 1985. "My own personal theory is that doctors felt they had to be more entrepreneurial to make money," said Scott, a Toronto attorney who is chairman of a government-OMA task force on medical services. Doctors also began billing patients privately for services that had been free but weren't specifically covered by national insurance, he said. As the volume of services has continued to push up Canada's total cost for medical service, provincial governments have taken a tougher stance with doctors. Ontario has begun insisting that unexplained increases in the volume of services offered count against doctors in future fee negotiations. LEXIS'NEXIS'LEXIS`NEXIS Services of Mead Data Central, Inc. PAGE 20 (c) 1989 National Journal Inc., National Journal, July 15, 1989 The new course has been bumpy, at best. Last year, the negotiating process broke down in disputes over that concept, and the government unilaterally set the increase. Now, the two sides are trying to hammer out a new process for deciding future fees. In the meantime, anecdotes circulate about some wealthy Canadians who don't want to wait for treatment heading over the border to hospitals in Buffalo, N.Y., or to the Cleveland Clinic in Ohio. There are also tales of physicians who have packed it in and moved south. But there's general agreement that these instances are relatively few. In Toronto, people remember the brilliant children's plastic surgeon who moved to Texas in the wake of the failed strike. "He could turn the most horrible-looking monster creations into quite pleasant looking children," Scott said. "But he would turn you away at the door if you didn't have his fee over and above what [government] would pay." "He was a real superstar," Stoughton said. "The U.S. system is an enormously rich system, and real superstars can be well accommodates. We don't lose a lot." Furthermore, Canadians confess that they're terrified of falling ill or having an accident while visiting the United States, for fear they'll be refused care or be bankrupted by expenses that exceed what their insurance will pay. They talk about loading up on private health insurance for travelers before a trip south, showing the same anxiety that Americans might have about getting sick in Mexico. CHANGING THE EMPHASIS The budget crunch and the development of pressure points in the system have given some ammunition to the Canadian system's critics. Conservatives and some physicians in both the United States and Canada see the problems as the inevitable outcome of a welfare-state mentality. "When I went into practice, people were grateful [for doctors' services] to the point that they would bring me goods as a sign of gratitude," said the OMA's Boadway, a former family practitioner. "Over the past 20 years," he said, "there's been a cultural shift and people began to say, "I'm entitled to, I demand to, and I will go' [to get medical care]. So people make more demands, and they do come to the doctor's office more." Left-wing critics reverse the formulation. "What's wrong with the Canadian system is not the lineups and the Canadian system is not the lineups and the queues, or that this is what happens when government runs things," said Michael Rachlis, a Toronto physician and co-author of a controversial book, Second Opinion (Collins Publishers, 1989). "The problem is physicians' clinical decision making which really gums up rational allocation of resources in the social policy area." Many of the arguments in Rachlis's book are echoed in less-combative terms by officialdom. "The primary determinants of health are social policy, wealth and personal choice," Barkin said. People mistakenly attribute too much benefit, he said, to medical and hospital care, "to aorta coronary bypass, artificial hearts and all that kind of stuff that is glamorous and high-tech but doesn't buy you LEXIS NEXIS LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 21 (c) 1989 National Journal Inc., National Journal, July 15, 1989 a lot of population health. In fact, poverty may account for more ill health, and the correction of poverty may account for more good health, than all of the expenditure on our total health care system." After several blue-ribbon government panels came to some of the same conclusions about the need for the same conclusions about the need for a major shift in emphasis, Ontario Premier David Peterson set up the Premier's Council on Health Strategy, made up on 7 cabinet ministers and 24 outside representatives, to translate those goals into concrete actions. "We believe there is sufficient money in the system now to have effective, well-managed [care], but we need to put different incentives in place, around how hospitals are set up and funded, about how physicians are paid, around where people are cared for, and different ways of organizing care," said Marilyn H. Knox, executive director of the council. In May, the council's first big report set out health goals for the province. It has the rhetorical gloss typical of government reports everywhere, bu the council says its lofty goals come with specific targets: making sure that 75 per cent of all health and social services are available in French in French-speaking communities, for example, and boosting the number of community health centers in Ontario by 50 per cent - and doing both by 1995. And, Knox said, the provincial government has made health a top priority. It also issued a technical report with some controversial recommendations on how to restructure the incentives in the current hospital-payment and physician-payment systems, and it proposed more experimentation with alternative delivery systems, including some modeled on American health maintenance organizations. The province has also launched a joint task force with the OMA, headed by Scott, to tackle some of the thornier issues of medical-practice guidelines and the cost-effectiveness of expensive new drugs and technologies. Unlike many such groups, Scott said, this one decided against letting narrowly focused experts set the guidelines, and instead brought in a varied panel of experts. A striking result, Scott said, was that the group's recommendations on cholesterol screening were far more conservative than those produced by a U.S. National Institutes of Health "consensus conference." The American group advocated mass screening for cholesterol problems. The Ontario group found, Scott said, that "not only was mass screening not justified, [but] that if you compare the cost of mass screening per life saved, bypass surgery is cheaper." In fact, the study found, if the U.S. guidelines were followed in Ontario, they could add $ 1 billion to the province's $ 11 billion health budget. "That's enormously instructive when one talks about health care costs, to think that something as minor as high cholesterol, which really is minor despite all the hype -- it's a joke relative to smoking, for example, and heart disease -- could cost as much as 1/11 of the entire health care bill," Scott said. SUPPORTING THE SYSTEM Whether the onslaught of initiatives will forestall a financial crisis or severe service cutbacks in the Canadian system remains to be seen. Ironically, although they disagree on the roots of the system's problems and on solutions, both the critics on the Left, such as Rachlis, and mainstream physicians at the OMA worry that reforms could run afoul of public expectations. "Let's assume you had the best preventive system in the world," Boadway said. LEXIS'NEXIS`LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 22 (c) 1989 National Journal Inc., National Journal, July 15, 1989 "People still get breast cancer and appendicitis. The threat is, we can't look after the people who still get ill that we will be expected to do a job with the level of care and excellence people have come to expect and have a right to expect, and we won't be able to do it." Rachlis blames the problem on public misinformation. "The public doesn't believe what the experts claim they know," he said. "While the experts say that at the margins, the next dollar put into physicians' services has much less influence on health than money put into other areas, the public believes that unless we're putting every last penny of their tax dollars into hospitals, that we'll all by dying like drought-stricken Ethiopians. But even though the public's reaction to reform may be the big unknown in the future of the system, the public's support for universal, tax-financed health care is in no doubt. "As Canadians, we've chosen to have a universal system, and any time there's talk about making changes to it, we will see the consumer groups rising up and being quite clear about what they think about it," Knox said. "It's something that's really quite sacred here." The notion that consumers might be more sensitized to the cost of health care if they had to pay a share themselves has no political constituency. Indeed, the Ontario government has moved twice in recent years to further protect the public from out-of-picket expenditures: in 1986, when it outlawed extra billing by doctors, and this year, when is abolished premiums for the universal outpatient care program in favor of a payroll tax on the province's employers. Knox, like most of those interviewed, argued that requiring payments would create unacceptable barriers to care and undermine the concept of universality. "Yes, people appreciate costs when they pay them themselves, but when they don't get service, they also rise up and understand," she said. "It's a difficult one, but one point we're at here is that universality is not in question. The medicare system will be here, and we're not wanting to get into a two-tiered system where those who pay can get a different level of access from those who cannot." GRAPHIC: Picture 1, no caption; Picture 2, All Canadians are entitled to health care, but the system's in flux. Julie Kosterlitz; Picture 3, Ontario's Graham W. S. Scott, Americans are looking north again. Brigitte Cavanagh; Picture 4, Cardiologist Ruth L. Collins-Nakai, Julie Kosterlitz; Picture 5, Toronto physician and author Michael Rachlis, Julie Kosterlitz; Picture 6, Ontario Medical Association's Ted Boadway, a former family practitioner, Since Canada adopted its program, people are demanding more medical care. Brigitte Cavanagh LEXIS'NEXIS'LEXIS`NEXIS Services of Mead Data Central, Inc. PAGE 2 5TH STORY of Level 1 printed in FULL format. Copyright (c) 1989 National Journal Inc.; National Journal July 22, 1989 SECTION: REPORTS; Health; Vol. 21, No. 29; Pg. 1871 LENGTH: 4792 words HEADLINE: But Not for Us? SERIES: This is the second of two articles on Canada's universal health insurance system and whether elements of that system might be adopted by the United States. For the first article, see NJ, 7/15/89, P. 1792. BYLINE: BY JULIE KOSTERLITZ HIGHLIGHT: Although Canada's health care system appears to offer some better alternatives to the pitfalls of the U.S. system, most U.S. experts say such a system wouldn't work here. BODY: Tell President Bush he needn't bother creating a kinder, gentler America, because it already exists: It's called Canada. So goes the joke told these days among our neighbors to the north. But as Americans study Canada's universal, tax-financed health insurance with an eye to reforming the U.S. system, health care experts on both sides of the border say the truth behind the quip makes wholesale adoption of a Canadian-style system here highly unlikely, at least anytime soon. Social reformers in the United States, where at least 31 million people lack health insurance, envy the universality of the Canadian system. Washington policy makers and some large private employers have taken note of the comparatively low cost of the Canadian system: About 8.6 per cent of Canada's gross national product (GNP) is spent on health care, compared with 11.2 per cent here. But for all the Canadian system's appeal, there are a host of subtle but profound societal and political differences between the two nations. "It is a different country," said William L. Roper, the White House deputy assistant for domestic policy and a former head of the Health Care Financing Administration, which runs the medicare and medicaid systems. Roper, who visited Canada in January, said, "We have a common language, but there are important differences in values and cultural systems, and we must recognize that." Aside from obvious differences, such as Canada's smaller population, its provincial system and its parliamentary government, there is a deeper difference: The U.S. emphasis on individualism and mistrust of government contrasts sharply with the Canadians' stress on the collective good and on government as its agent. LEXIS'NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 3 (c) 1989 National Journal Inc., National Journal, July 22, 1989 Canadians insist that the key to their success comes from having a single, universal health care system, controlled by the provincial governments. Many American experts, however, argue that solutions to our problems must be found within the current framework: a quasi-free-enterprise system in which various government, corporate and individual purchasers of health care use a wide array of health care providers, from health maintenance organizations (HMOs) to solo practitioners to for-profit hospitals. Some argue that the American approach is superior and that the creativity and innovation that set it apart should be preserved. Others call it merely a concession to political realities here. "You can make a powerful argument that we'd be better off with a Canadian-style system, but the intellectual logic is almost disjointed from reality," said Lynn M. Etheredge, a private health care consultant with some health insurance clients. "You can't put it together politically; there are far too many economic interests with a stake in the growth of the U.S. health care system." As for the solutions, however, there is little precision and scant consensus. A variety of policy makers have expressed interest in the notion of "managed competition," in which the government provides incentives for all purchasers of health care to contract with lean and efficient organizations, such as HMOs and their variants. But no one seems certain exactly how this might come about and how it would work. Most concede that even an improved free-market system would probably not provide the same universality or control of costs that the Canadian system provides. Americans, they insist, aren't willing to accept the sacrifices this would entail. FRAGMENTED SYSTEM Few U.S. experts familiar with the Canadian system will deny that it has some attractive features. Beyond the universality of access and the cost control features are less obvious ones - some defying American stereotypes about national health insurance. Often thought of as centralized and rigid, national health insurance in Canada leaves most basic health policy decisions to provincial governments. "Their system is more federal than our," said Rep. Willis D. Gradison Jr. of Ohio, the senior Republican on the Ways and Means Subcommittee on Health. "There are substantial variations from province to province." At the same time, strong federal requirements of universal, comprehensive and portable coverage guard against the vast state disparities in coverage and eligibility in the U.S. medicaid program. With most of Canada's health care financing and public health issues concentrated in relatively few hands at the provincial level, the provincial governments can, and increasingly do, take a more comprehensive approach to health care policy than the United States does. In this country, payment decisions are not only divided between government, employers and individuals, but are also fragmented between different levels of government: Washington is responsible for medicare, the program for the old and disabled, and shares responsibility with the states for medicaid, which primarily covers the poor. Beyond that, cities and counties typically finance LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 4 (c) 1989 National Journal Inc., National Journal, July 22, 1989 a variety of public hospitals and clinics for those who fall through the cracks. Even at the federal level, the approach is fragmented. In Congress, different aspects of health care fall to different committees, which jealously guard their turf and tend to act independently. Within the bureaucracy, the Public Health Service is responsible for both advanced scientific research and more basic disease prevention and health promotion, and the Health Care Financing Administration not only administers medicare and medicaid but tracks broader health economics issues. The two operate like giant ships passing in the night. The Canadian system's comparatively simple administration also belies part of the popular image of national health insurance as more bureaucratic and intrusive than a free-market system. American physicians and hospitals, for example, complain about the growing gantlet of insurance, HMO and government rules that they must negotiate. "The positive thing in the Canadian system is that you don't have to distinguish patients according to payer class," said Robert A. Berenson, a Washington internist who was an assistant director of the Domestic Policy Staff in the Carter Administration. In the United States, he noted, "every payer is looking after their own interests, so it makes sense from their own standpoint. But, taken in the aggregate, it's crazy-quilt mess." With multiple payers, "its's a real problem to practice medicine," he said. "You're continually caught in the middle. My malpractice insurance company makes me go to seminars or they'll cancel my insurance. The seminars tell me to suspend my clinical judgment and order tests so they'll know I have all the documentation. Simultaneously, the HMO's penalize me for ordering these same tests. Insurance has exclusions for preventive and routine care, which makes no sense from a medical standpoint, and patients expect me to lie on their behalf' 50 that they can get such care paid for by insurance, a demand that "sets up weird ethical problems." Just as bad, he said, is the lack of portability of employer health plans. "Time after time, it has happened that because a patient's job has changed, I might not be their doctor anymore. People moving across the system is not good medicine and has to have significant transaction costs," he said. Canadian physicians agree. "We probably have more freedom" than American physicians do, said Ruth L. Collins-Nakai, an Edmonton (Alberta) pediatric cardioilogist, "because in the States, you have all those third-party [insurance plans] breathing down their backs." Hospitals face some similar problems. The American Hospital Association, for example, has said that the typical hospital in the United States must already contend with 45 regulatory institutions. And though many hospitals are making out quite well in the brave new world of entrepreneurial health care, others are struggling. Many inner-city hospitals, for example, are overloaded with medicaid and uninsured patients other hospitals won't take - often the sickest of the sick. Canadian doctors and hospitals say they appreciate not having the problems their American counterparts face in contending with the uninsured and poor who cannot pay their bills. "I worked in [Boston] and had great difficulty LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 5 (c) 1989 National Journal Inc., National Journal, July 22, 1989 turning away sick kids" who lacked insurance, Collins-Nakai said. "I couldn't do it." Having government administer the program would also take some of the heat off employers, which insure about 136 million workers and dependents who are increasingly alarmed by the rates of increase in the costs they face. Adding to workers' sense of urgency 15 their new awareness of the huge and long-hidden costs of health insurance promised to retirees in years past. Part of generous early retirement packages meant to help trim payrolls, these promised health plans for retirees under age 65 have become a major cost item. Just how major has been driven home by a recent Financial Accounting Standards Board decision that will require companies to list these costs on their balance sheets at the time they're promised -- not merely as they're paid. Employers, slow to confront costs, have been scrambling to catch up. In the meantime, they complain that they are subsidizing the uninsured, the small businesses that hire them and even the tight-fisted government programs. And, having already seen their early efforts at cost containment fall short, companies are beginning to recognize that future solutions will have to be tougher. "Our prior cost-containment fall short, companies are beginning to recognize that future solutions will have to be tougher. Our prior cost-containment efforts worked only for a short term," until providers found the loopholes in the system, said Joseph W. Duva, corporate director of employee benefits for Allied-Signal Inc., a New Jersey-based manufacturer of aerospace and automotive equipment that recently launched an aggressive new health care cost-control program. "If companies have gone through the process we have, they would recognize they have to change how they deliver care." MAKING A DIFFERENCE But if the Canadian system appears to offer some better alternatives to the various pitfalls of the American system, American experts almost uniformly argue that such a system wouldn't work here. Canada is different, they say. It has just a fraction of our population and 10 provinces to our 50 states, which presumably makes a universal health care system easier to manage. The Canadian form of government is also different. Parliamentary politics at both the federal and provincial levels makes for a greater unanimity of purpose in government than does the American system of separation of powers between the executive branch and the legislative branch -- which itself has a fractious bicameral structure. In the Canadian system, when one party has a majority of seats, "you can pass a law faster than anything I've ever seen," said W. Vickery Stoughton, and American who for the past eight years has been president and chief executive officer of Toronto General Hospital, which recently merged with Western Toronto Hospital. The parliamentary system also insulates rank-and-file elected officials from special-interest pressures to a greater degree than the U.S. system does. Interest groups, "instead of lobbying individual members [of Parliament], are more likely to go to the cabinet ministers," said Steve Clarke, senior legal specialist in American-British law at the Library of Congress. Unless the government collapses, Canadian elections are held only once every five years, LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 6 (c) 1989 National Journal Inc., National Journal, July 22, 1989 and campaigns, which last a few weeks at most, are financed publicly and are subject to expenditure limits, Clarke said. That's no small point, say those who doubt that a Canadian-style system would work here: There are large, entrenched and well-financed interest -- hospitals, doctors, the insurance industry and a whole network of workers and suppliers - that could be expected to resist a system in which government pays the piper and calls the tune. These groups not only exert influence in Washington but also have economic roots that sink deep into the American economy. "We have a health sector that is very large and very economically oriented -- very entrepreneurial," said health consultant Etheredge, who noted that "16-17 per cent of the expansion of GNP comes from the growth of the health sector. Hospitals are the largest employers in most metropolitan areas. U.S. health care is the eighth-largest economy in the world, with $ 500 billion a year in revenues, [and] the health sector is lots larger than the whole Canadian economy." There is also the multibillion-dollar health insurance industry to contend with even though the business has not been very profitable in recent yeasr. In Canada, no private insurance can compete with the government plan. Although the government works through nonprofit intermediaries to administer claims, as the U.S. medicare program does, there is nothing like the private insurance industry that exists here. Nor, Canadians say, is there anything like the kinds of administrative and advertising costs the economy incurs in dealing with diverse, mainly for-profit insurers. "To make their system work, the Canadians had to outlaw private [health] insurance," Grandison said. "We're not going to do that in this country It's not even on the table." Having instituted their system in the mid-1960s, American nalysts argue, the Canadians also didn't have to contend with the kind of heightened public expectations about medical care that exist in the United States today. "The diet [of health care consumption] of the Average American consumer is much different now than it was then," Carl J. Schramm, president of the Health Insurance Association of America, said. In fact, it's an article of faith here that neither providers nor the public would accept the trade-offs implicit in a system of universal, tax-financed care, such as the waiting lists for elective surgery that have sprung up in various provinces. Those who make that argument are unmoved by a recent study of public opinion polls by Robert J. Blendon, chairman of the health policy and management department at the Harvard University School of Public Health, showing that a greater percentage of American than Canadians are unhappy with their national health systems and that Americans by a large margin prefer the Candian system to their own. Those results, the White House's Roper argues, reflect responses to loaded question. "Can you imagine people settling for waiting a month for surgery when they get so angry at waiting an hour to see the doctor?" asked Thomas R. Reardon, a Portland (Ore.) physician who has visited Canada several times as a member of the Physician Payment Review Commission, which advises Congress on medicare LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 7 (c) 1989 National Journal Inc., National Journal, July 22, 1989 physician-payment issues. "Canadians have a less-demanding, more-European culture," he said. "They don't have to have everything yesterday." Of course, these critics acknowledge, the 31 million or more Americans without health insurance and the financial means to buy it already face waits for care or forgo it altogether if they can't afford it. But that concern doesn't evidently rank as high on America's list of pet peeves. "We do ration health care in this country by[tying it to individuals' financial] resources," said Reardon, a member of the House of Delegates of the American Medical Association (AMA). "We're the only Western nation in the world that hasn't solved the problem of universal access. It's a me-oriented society -- 'I have mine, let them get theirs.' "Rationing care to the rich, the middle class and the poor alike won't fly here, he said. "If they can buy it, they do not want to be told what they can't have." American analysts also say a Canadian-style system would men an end to some innovations the U.S. system makes possible -- benefits Canada has gotten for free. "They benefit from having us across the border, because we can do the $&D and they can use it," Roper said. In a Canadian-style system, he added, "there are some significant things we would forgo - innovation as to health care delivery systems, such as HMOs, and to the extent that we constrain spending too tightly, we'd constrain technological innovations." U.S. critics of the Canadian system also contend that it has its own set of problems and that these are about to get worse as Canada faces fiscal challenges. Bed shortages may grow more acute, and old hospitals and equipment may face obsolescence. A recent decision by the Ontario provincial to abolish patient premiums in favor of an employer payroll tax, they note, has some businesses hopping mad. "I think a lot of us have rose-colored glasses on as we look north," Schramm said. "We don't see a system that is facing the same pressures WE are and the kinds of limitations that may obtain there." "Canada can't continue to run the way they are," said Sen. Dave Durenberger, R-Minn., who visited Toronto in June. "The system is breaking down now." Stoughton disagrees. Critics have long predicted the system's demise, he said, "and it hasn't gone to pot yet." A MATTER OF TRUST But perhaps the biggest reason a Canadian system wouldn't work here. U.S. analysts say, is American's abiding mistrust of their government. Although the government has been on the cutting edge of health care cost containment, critics argue that in a universal system, if push came to shove, it would succumb to public and special-interest pressures for more spending. "Government won't have the will to tackle the problems" of curbing costs, Schramm said. Variations on the theme are echoed elsewhere. Although they concede that the Canadian system appears to offer doctors and hospitals less hassle and more stability, American doctors and hospitals don't trust their government to run the system. "I used to be a knee-jerk liberal who thought it was a great idea, but I've seen how government does the medicare program, and I see mindless bureaucracy," Carter White House aide Berenson said. "If you expand that three times over, I'd be very worried about it." LEXIS'NEXIS' LEXISNEXIS Services of Mead Data Central, Inc. PAGE 8 (c) 1989 National Journal Inc., National Journal, July 22, 1989 Hospitals are likely to take a similar view, especially because many of them are still making out quite handsomely. "Ten years ago, we really felt like hospitals were public utilities," Etheredge said. "That psychology has changed quite a bit, and most are now independent businesses," and despite the attendant hassle, "most of them would still prefer to be free to be entrepreneurial." Hospitals and doctors are also uncomfortable with the idea of collective bargaining with the government. The Canadian system, in which provincial medical associations bargain with provincial governments, is anathema to organized medicine in the United States. And U.S. physicians don't necessarily want the medical associations representing them. "I wouldn't trust the national or state medical association with my proxy," Berenson said, noting that the AMA claims only 50 per cent of doctors as members. Employers also share this mistrust of government. Despite their panic over burgeoning health care costs, employers have historically eschewed any government proposals to control physician and hospital costs. In 1983, for example, when Sen. Edward M. Kennedy, D-Mass., and Rep. Richard A. Gephardt, D-Mo., proposed a system that would limit the amount any health insurance program would have to pay hospitals, not one company stepped forward to endorse the plan, a congressional aide recalled. Nor have employers raced to endorse Kennedy's more recent bill (S 768) that would require all employers to offer health insurance, although the plan would arguably address the concerns of big companies that many smaller employers have been getting a free ride at their expense. (The Senate Labor and Human Resources Committee narrowly approved the bill on July 12.) "If they were being at all rational, all payers [employers and the government] would be on one side and providers on the other," Etheredge said. "That's never happened in the political debate in the U.S. The business community, for its own ideological reasons, has been on the side of providers. Whatever the problem, they say, governmetn regulation can't be the solution. So [business keeps] fighting for the right of providers to continue to rip them off. At least they're paying the price of their principles." A few companies, primarily automobile manufacturers such as Chrysler Corp. and Ford Motor Co., have begun broaching the idea of national health insurance, but so far, the calls have been limited. Furthermore, critics say, troubled automakers have a particular self-interest: They have a higher-than-average ratio of retirees to active workers and, having overpromised benefits to their retirees, now want to shift the costs to the public and other employers. "It's Chrysler's second bailout," Schramm said. Most employers believe that they can solve their problems better on their own. "Everyone's capable of doing it in different ways, I submit," Allied-Signal's Duva said. "Even smaller companies can do a lot, although they may not be able to get the same financial terms we did. I think limiting how [companies] do this to any one way is incorrect. I think generally speaking, the private sector can do things more cost-effectively," although managing health care costs might be an exception, he said. Canadians don't share Americans' deep mistrust of government or their go-it-alone mentality. "When I came up here," Stoughton said, "the thing that LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 9 (c) 1989 National Journal Inc., National Journal, July 22, 1989 struck me was that there's a social conscience in this country that says, 'We value the collective good over the individual.' Canadians trust government, and it's part of the social fabric of this country. That kind of societal attitude must have made it easier to introduce a universal health care system, and it has become the most popular social program in this country, bar none." LOOMING CRISIS Behind the arguments, however, is a palpable ambivalence among Americans. The same people who argue that neither health care providers nor the public would accept the strictures of national health insurance go on to tell you that the current system doesn't work well and that something has to give. "We need to take one lesson from the Canadians," Roper said. "We need to get serious." But there's scant agreement on how to tackle the twin problems of access and cost control. In the past six months alone, at least a half-dozen groups have unveiled alternative proposals for accomplishing this. In January. The New England Journal of Medicine actually featured two different plans: one, by Physicians for a National Health Program, a national organization of about 1, 250 doctors based in Cambridge (Mass.) Hospital, called for a Canadian-style system of health care budgeting; the other, by Alain Enthoven and Richard Kronick of the Stanford University Graduate School of Business, would oblige employers to pay 80 per cent of health costs of all full-time workers and require government to act as "public sponsors" or brokers for the care of eery one else. Many politicians, business executives and health care providers maintain that the two goals can be achieved incrementally by building on the present system. Most care could be privately financed and managed, but government's role would be expanded to provide incentives to business to expand coverage of workers and manage costs better. Government would also have to broaden subsidies for those who have no other access to health insurance. Roper, Durenberger and Berenson are among those who still express hope in the cost-cutting incentives of competition and in alternative health plans, such as HMOs, which receive a flat fee per patient to manage all their health care needs. "If, in the U.S., doctors were willing to group up and take on the provision of care, and the payment system rewarded them for that, that's our control mechanism that's the way we can get the market to work in this country," Durenberger said. Government would have to police the market, Berneson said, to make sure that the savings "were based on performance" and not achieved by skimming off the healthier patients. Stoughton, however, is dubious. "I was educated in the University of Chicago MBA program, which is extraordinarily free-market-oriented, but I've always felt that trying to apply economic principles to social programs didn't quite fit, and it doesn't," he said. "Unfortunately," he added, in the health care arena, "competition does not work." In the meantime, some of the changes already under way are not unlike the constraints that analysts have been saying Americans would never accept. For example, the powerful vested interests in the health care system are losing some of their unrestricted power. Since 1983, the medicare program has LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 10 (c) 1989 National Journal Inc., National Journal, July 22, 1989 imposed substantial regulation on hospitals land is now in the process of overhauling the way it pays doctors. In fact, the legislation to institute" expenditure targets" that would put the brakes on year-to-year increases in medicare spending on physicians is modeled loosely on the approach taken by some Canadian provinces. Just as significant, Congress has established three agencies to advise it on hospital, physician and, most recently prescription drug payment policy that have come to serve as intermediaries between the care providers and the government. "What's interesting is the extent to which [these agencies] have become the American institutions for negotiating," Etheredge said. "They are, in fact, becoming very influential." Some large private employers are also demanding and getting concessions from insurance companies and providers. Over time, as more large employers have turned to self-insurance for health benefits --- about 60 per cent are now self-insured -- the insurance industry has dropped much of its risk-taking function and become either a claims administrator or a sort of watchdog for hire to review employees' use of health care with an eye to trimming waste. Perhaps even more telling, employers are putting restrictions on employees' unfettered use of insured health care. The constraints are perhaps not as draconian as the several months' wait for elective surgery that patients face in Canada, but they are often unpopular in their own right. At Allied-Signal, where the new cost control plan includes financial incentives for employees to use approved physicians, Duva acknowledged that there were "some initial rough edges from an employee acceptance standpoint." It is not clear that even these efforts will have the desired result -- for the companies or for the economy. Duva, though optimistic about the results of the new cost containment plan for Allied-Signal's 44,000 enrolled workers, notes that it doesn't include most of the company's 21,000 unionized employees or any of its 50,000 covered retirees, who are the heaviest users of health care. Even if many large companies succeed in trimming their costs, some skeptics believe that in a system with multiple payers, the costs will turn up somewhere else - in the parts of the system that are unregulated, or in the bills of those payers that don't have much market clout. "You can't go at this piecemeal, and that's what's going on," Stroughton said. "The federal government's approach is, Let's do a little on managed care, and let's have some competition in the system. But, if you don't fence the system in, the smart providers out there are going to take advantage of all the leaks." Employers and the government admit they're worried. "Personally, as I 52e it, this is the last hope of corporate America if we want to keep [ health care coverage] in a private setting," Duva said of the latest generation of employer cost containment efforts. "We have three-five years' time." Gradison said he is "pessimistic in one sense. History suggests we're criss-oriented, and I don't think there's public awareness that there's a health care crisis right around the corner." An immediate sign, he said, are the hospitals threatening to shut down money-losing trauma units, which, along with emergency rooms, tend to have a high percentage of uninsured and LEXIS'NEXIS' LEXISNEXIS Services of Mead Data Central, Inc. PAGE 11 (c) 1989 National Journal Inc., National Journal, July 22, 1989 low-income patients. "Some people say, 'Let's give hospitals money for their trauma units,' but that misses the larger point," Gradison said. "I hope it doesn't take a crisis to force action, but it might." GRAPHIC: Picture 1, Private health care consultant Lynn M. Etheredge, John Eisele; Picture 2, no caption; Picture 3, Joseph W. Duva of Allied-Signal Inc., Richard A. Bloom; Picture 4, Toronto hospital chief W. Vickery Stoughton, Brigitte Cavanaugh; Picture 5, Health Insurance Association's Carl J. Schramm, Americans expect much from medical care. Richard A. Bloom; Picture 6, Sen. Dave Durenberger, R-Minn, Richard A. Bloom LEXIS NEXIS LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 23 2ND STORY of Level 1 printed in FULL format. Copyright (c) 1989 National Journal Inc.; National Journal July 15, 1989 SECTION: REPORTS; Health; Vol. 21, No. 28; Pg. 1795 LENGTH: 590 words HEADLINE: Caring for Quebecois DATELINE: QUEBEC BODY: The old walled city here is home to Canada's first hospital, Hotel Dieu de Quebec, an imposing stone structure built in 1689 and still in business. Three centuries later, Quebec Province, set apart from the rest of Canada by its proud emphasis on its French language and legacy -- and by its relative poverty -- is still known for its firsts in the health area. It is, for example, the only province that sets limits on physicians' gross incomes. The current limit for general practitioners is about $ 164, 000 (Canadian). The province strictly limits the number of medical school admissions. It controls licenses for immigrant doctors, a policy that sparked a hunger strike recently by 20 immigrant doctors who were denied licenses. It also uses a carrot-and-stick approach to get doctors to practice where they're needed. Medical students who try to practice in doctor-packed Montreal get only 70 per cent of the standard fees. Quebec also runs 154 local community service centers, where doctors work on salary, designed to improve access to care in poor communities for people who might otherwise show up in hospital emergency rooms for minor ailments or bounce from doctor to doctor. The centers offer a wide variety of services for the elderly, teenagers, the homeless and AIDS patients. Quebec was also the first to launch a high-level commission to examine the future of health care. In April, the province unveiled a radical blueprint based on the commission's recommendations. Instead of separate boards of directors for each hospital, clinic and nursing home and community service center, the plan advocates regional boards to govern such institutions. Only members of the public -- no health professionals -- would serve on the boards. Quebec's health care system evokes the same polar reactions in Canada that the Canadian system as a whole evokes in the United States. "Quebec has been in the forefront in doing innovative things in health care, = said Ruth L. Collins-Nakai, a pediatric cardiologist in Alberta. And, with per capita health care costs at $ 1,472 (Canadian), Quebec is well below the national average of $ 1,525. (A Canadian dollar is now worth about 84 U.S. cents.) But Quebec also has some severe problems, such as long waiting lists for hospital beds and for specialized care. Some physicians regard Quebec as the medical equivalent of purgatory. In 1986, Quebec's doctors in private practice earned about $ 84,000 (Canadian), after expenses but before taxes, compared with physicians' national average earnings of $ 97,000. Doctors who approach the quarterly income limit sometimes shut their offices for a few weeks. LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 24 (c) 1989 National Journal Inc., National Journal, July 15, 1989 J. Edwin Coffey, an obstetrician and spokesman for the Quebec Medical Association (QMA), likens the system to socialism and says the government should control or subsidize health care only for the poor. "I could care less" about health care spending as a percentage of gross national product (GNP), he said. "The only question," he said, "should be, what amount am I willing as an individual to spend from my personal GNP?" Others say the QMA represents a rear guard and note that the group has been bypassed by the government, which negotiates fees directly with two physicians' unions - -- something the QMA is trying to challenge in court. "When the system first came in, it was an anathema to doctors, a cancer on society," said Saul Panofsky, director of the St. Louis du Parc community care center in Montreal. "Now, 95 per cent of them accept it." GRAPHIC: Picture, Quebec's J. Edwin Coffey, What about personal GNP? Julie Kosterlitz LEXIS NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 2 1ST STORY of Level 1 printed in FULL format. Copyright (c) 1991 The New York Times Company The New York Times April 30, 1991, Tuesday, Late Edition - Final SECTION: Section A; Page 1; Column 1; National Desk LENGTH: 3471 words HEADLINE: Canada's National Health Plan Gives Care to All, With Limits SERIES: The Price of Health: Third of Five Articles BYLINE: By ELISABETH ROSENTHAL, Special to The New York Times DATELINE: TORONTO BODY: Since a heart attack in 1989, Len Quesnelle has had a dozen tests to study the blocked arteries of his heart, spent weeks in intensive care because of chest pain and finally, in March, had a triple bypass. He has seen his share of doctors and hospitals, but he has never received a bill, paid a health insurance premium or filled out a health insurance form. Although the price for his recent surgery, calculated in American dollars, was $14,000, he paid less than $200, for telephone calls and renting a television. Comprehensive Health Insurance As a citizen of Canada, Mr. Quesnelle is a beneficiary of one of the world's most comprehensive health insurance programs, the Canadian national health plan, which uses tax money to provide medical care to everyone at no charge. But during his 18-month ordeal, Mr. Quesnelle often had to wait weeks for tests and treatment, and he almost had a second heart attack in the three-month wait before his surgery. Such delays, typical in Canada for certain costly procedures, would be considered imprudent, if not malpractice, in the United States. At a time when some 33 million Americans lack insurance, the Canadian health care system serves as a taunting reminder that with a few compromises it is possible to provide quality care for everyone, and for less money. In Canada there are few machines to blast apart kidney stones, but no women go without prenatal care. There is no Mayo Clinic, but there are also no emergency rooms teeming with people who cannot afford a family doctor. 'Embarrassment to the U.S.' "Canada is an embarrassment to the United States," said Vickery Stoughton, an American who is the president of Toronto Hospital. But a majority of Americans, accustomed to receiving the most advanced medical care in an instant, without regard to price, may not be embarrassed enough to accept Canadian-style compromises. LEXIS NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 3 (c) 1991 The New York Times, April 30, 1991 About the time Mr. Quesnelle had his surgery in Toronto, William Beagle had elective bypass surgery at Buffalo General Hospital, across Lake Ontario from Toronto. For a nine-day stay he received more than 50 bills totalling more than $50,000, each of which he submitted with a claim form to Metropolitan Life, which paid all but $18. Since his case was complicated and would tie up his surgeon for an entire day, Mr. Beagle waited a long time for his operation by American standards: 10 days. The Toronto Hospital looks the same as any prestigious urban American center: computers in every room, transplant patients in intensive care units, even the same antiseptic smell hanging in the halls. But the health care structure behind the facade could hardly be more different. Every Canadian, rich or poor, is promised equal access to doctors and hospitals through provincial insurance plans that cover nearly all medical expenses. With the flash of a red-and-white card, patients can obtain everything from nutritional counseling to lung transplants. Patients select their family doctors, and doctors for the most part order whatever tests they like, without the paperwork required by insurers that eats up a growing share of American medical costs. Despite the governmental largess, Canada spends an average of 30 percent less per person on health care than the United States, for a stable total of 9 percent of the gross domestic product. The American level reached 12 percent of gross domestic product in 1989 and continues a relentless climb. To make sure the country lives within its allotted means, the Canadian Federal and provincial governments control hospital operating budgets with an iron fist and doctor's fees through bargaining with provincial medical associations. To rein in costs, the government limits the number of specialists who are trained, limits purchases of expensive equipment and restricts costly procedures like open heart surgery to a few university hospitals. New Things Come Slowly To get the most for its money, the system is slow to offer expensive new machines and procedures, waiting until their medical value is solidly proved - and, critics say, proved again. And so the price of universal access is a degree of inconvenience and delay and, in fast-changing fields, sometimes settling for last year's treatment. Typical is the case of Albert Palmer, a 72-year-old farmer from Scarborough, Ontario. He waited from January to April for an operation to improve the blood supply to his feet, which had become agonizingly painful whenever he walked. Though there was no great danger, he had to endure the pain and supervise planting of his pea fieds from a chair. While the quality of care remains generally high, Canada's health system is showing signs of distress. Doctors predict that a barrage of expensive new technologies and an aging, sicker population will strain finances in the coming decade, leaving patients with longer waits, outdated technology, and even overt rationing. "The only way you can afford universal health care is to run everything like a VW, which in the end gets you from place to place" said Dr. Alan LEXIS® NEXIS® Services. of Mead Data Central, Inc. PAGE 4 (c) 1991 The New York Times, April 30, 1991 Hudson, surgeon-in-chief at Toronto Hospital who will become its chief executive in July. "The problem is we try to run everything as almost a Cadillac. As medical costs rise, we can't afford it." Satisfied Patients Canadians Say System Is the Best If patient satisfaction is the measure of good medicine, then the Canadian system is a resounding success. Ask a Canadian whether he uses the national system, and you get a perplexed pause. Of course he does: medical care outside the system is virtually outlawed. But more than that, Canadians are convinced the system is without rival. "You don't want to wait when you're in pain, but there's no other choice," Mr. Palmer, the farmer, recently said. Far from threatening a malpractice suit, he added what is almost a Canadian refrain. "But I waited because this is the best medicine in the world." Asked if he had ever considered going to the United States for treatment, Joseph Breglia, a 53-year-old Toronto lawyer who has been battling leukemia for five years, replied simply, "Not even a thought." Even wealthy Canadians who could afford to cross the border for treatment rarely do it. Doctors who have worked in both countries say Canadians generally shrug off the system's inconveniences in a way that Americans would not. "Canadians are used to peace, order and good governance - we probably seem like a dull lot," said Dr. Donald Wigle, a Toronto cardiologist. "Americans go for life, liberty and the pursuit of happiness. I don't think they would put up with the waits." Administrators at American hospitals agree. "If we can't provide bypass surgery in a timely fashion our patients will say goodbye and fly to Pittsburgh or Cleveland," said John Friedlander, president of Buffalo General. Doctors Satisfied With the System Like their patients, Canada's doctors are generally satisfied with the system, though there have been bruising battles with the government over fees. Doctor's charges for services are a good deal lower than what is charged in the United States, particularly in the surgical specialties, but because administrative costs and malpractice premiums are also much lower, most doctors earn salaries comparable to those of their American counterparts. "I never have a problem recruiting internists," said Dr. Arnold Aberman, the chief doctor at Toronto Hospital. "That might not be true if I was recruiting cardiac surgeons since no one in Canada earns $3 million a year. "Once you accept the limitations of the system, it's a pleasant place to be," he said. Doctors send the government a list of patient visits each month and a few weeks later receive payment. Lawsuits are very rare, in part because Canadian lawyers must work for a fee rather than a share of malpractice settlements and LEXIS'NEXIS'LEXIS NEXIS Services of Mead Data Central, Inc. PAGE 5 (c) 1991 The New York Times, April 30, 1991 patients cannot sue for punitive damages. Statistics also speak well for Canadian medicine. On average, Canadians live longer than Americans, and Canada has a lower infant mortality rate. 'Never Having Your Hand Tied' While Canada has little of the extreme poverty seen in American inner cities, its health statistics also reflect the good basic care enjoyed by everyone, including services like cholesterol checks and prenatal testing that are frequently not covered by insurance in the United States and that the poor often cannot afford. "The overwhelming good thing about this system is never having your hand tied by the patient's financial status," said Dr. Lorne Becker, a family doctor who recently returned to practice in his native Toronto after 10 years of working in the United States. "It's a relief not having to fight with patients to get mammograms because they cost too much." To promote access the Government maintains a ratio of general doctors to specialists of about four to one, as opposed to the one-to-one ratio in the United States. But while basic care is good, it is rarely elaborate and the Canadians are generally less aggressive about monitoring and treating chronic conditions. For example, American doctors advise cholesterol testing for everyone over the age of 20 and treat patients with levels above 200. Canadian doctors test only those with other risks for heart disease and do not pursue further testing or treatment unless the level is over 265. Canadian doctors say that medical studies support their low-key approach, but in their world of strictly budgeted resources, cost is always in the background. Some Limitations Delays and Travel, Travel and Delays If Canada is generous with the basics, it is stingy with high technology. Delays, travel and waits for cutting-edge treatments are intentionally built into the system, like speed bumps in a road, to make sure people proceed in health care deliberately and to prevent runaway use. Except in cases of dire emergency, Canadians wait for weeks to months for a wide variety of expensive procedures, including advanced radiology scans, heart bypass and brain tumor operations and the destruction of painful kidney stones with a sound wave machine called a lithotripter. The supply of specialists and equipment for such procedures perpetually lags just behind demand. "Everything is accessible to everyone, but not always accessible enough," said Dr. Irving H. Lipton, a cardiac surgeon in Toronto, a pile of X-rays on his desk from patients awaiting surgery. He now has 54 patients in line for a cardiac bypass, 14 of whom he considers urgent. Such patients are frequently having chest pains at rest and often must LEXIS® NEXIS Services. of Mead Data Central, Inc. PAGE 6 (c) 1991 The New York Times, April 30, 1991 wait in the hospital until surgery. Ideally, he says, he would like to accommodate the urgent patients in one to two days, but realistically the wait will be one or two weeks. Patients for whom the surgery is elective wait three or four months. Calls Pleading for Patients Canadian surgeons also lament the scarcity of advanced diagnostic equipment, particularly magnetic resonance imaging devices, the $2 million M.R.I. scanners that have transformed the treatment of brain, spine and joint disorders in this country. There are 15 M.R.I. scanners in all of Canada, and 2,000 in the United States. The United States has more than 10 times more per person. Dr. Walter Kucharczyk, a radiologist who runs the M.R.I. scanner at Toronto Hospital, fields telephone calls every day pleading the cases of patients and loved ones, a task that he says "stinks." A person with a quickly progressive paralysis qualifies as an emergency and promptly obtains a spinal scan to determine the source of the problem. But patients awaiting operations for brain tumors or confined to bed by ruptured disks are considered to be merely urgent and wait one to six weeks. "These people are watched very carefully, but imagine being 30 years old and sitting around with a brain tumor growing, even slowly, in your head," said Dr. Ben Freedman, an ethicist at the Jewish General Hospital in Montreal. Little Time for Elective Cases Dr. Kucharczyk rarely finds room for elective cases, like patients with severe headaches or knee injuries, who would be scanned for good measure in the United States. "They wait a year and at that point, either the patient's better, had surgery or dead," he said. Since high technology and specialty care are concentrated at a few centers scattered around the country, sick Canadians must be ready to wait and then travel, or travel and then wait. Kiki Margaritas, a 53-year-old patient from North Bay, Ontario, who has breast cancer, is spending April at the Princess Margaret Hospital in Toronto, 200 miles from home, so she can receive radiation treatments. The government pays her bus fare and the cost of a room at a residence for patients next to the hospital, but her family cannot afford to visit. Not surprisingly, the long lines sometimes lead to charges of favoritism. Dr. Wigle said those with "influence and affluence" frequently jump to the top of waiting lists. "There's a black market for medicine," Dr. Kucharczyk said. "People who have influence in the ministry or friends at the hospital get different treatment." The Effect of Lists Delays Bring Little Harm In the vast majority of cases, the delays and inconveniences probably do no long-term harm, Canadian doctors agree. Mrs. Margaritas waited two months LEXIS'NEXIS'LEXIS`NEXIS Services of Mead Data Central, Inc. PAGE 7 (c) 1991 The New York Times, April 30, 1991 between her mastectomy and the start of chemotherapy. Such a gap would be unheard of across the border, though, and could theoretically make the difference between a relapse and a cure, said Dr. Kyu Shin, a cancer specialist at Roswell Park Cancer Institute in Buffalo. In theory, people who run into trouble go to the front of the line, but "absolutely, people die on the waiting lists," said Dr. Lipton, the Toronto heart surgeon. Dr. Wigle, the cardiologist, has a patient who had a major heart attack while waiting for bypass surgery. Although he survived, his heart muscle was so damaged that he is now on another waiting list, this one for a heart transplant. Driven by the the need to make money, American hospitals survive by doing more operations and ever more tests; driven by the need to conserve their fixed finances, Canadian hospitals stay afloat by doing less. As one of the few cardiac surgeons serving the extended Toronto region with a population of six million, Dr. Lipton would like to perform more operations at the end of the day to erase the backlog, but cannot because the hospital cannot pay overtime to the operating room staff except in emergencies. Things Done Quickly in U.S. If Dr. Lipton needs to perform emergency surgery, he frequently has to take a less sick patient off the day's operating list. Contrast that with the United States: "Nights, weekends, we can always twist someone's arm and do another case," said Dr. Thomas Lajos, a surgeon at Buffalo General. Flexing his technological muscle, at 5 P.M. on a recent Friday he called to request an M.R.I. scan. It was done that night. To many doctors, even more worrisome than the inconveniences is the fact that newer technologies and equipment are sometimes simply unavailable. Dr. Hans Messner, a cancer specialist and chief of the bone marrow tranplant program at Princess Margaret Hospital in Toronto, says he would like to be able to use growth factors in his leukemia patients undergoing marrow transplants. These genetically engineered compounds have been shown to reduce the length of hospital stays and improve survival for the risky procedure. In the United States, they have crossed the boundary from experimental and have become state of the art. "The government is reviewing the data, but there is significant inertia since these things are very costly," he said. In the operating room, surgeons say that they are frequently using older equipment than their American collegues and, in intensive care, new gadgets come once a decade rather than every other year. Although Toronto Hospital has the biggest lung tranplant program in the world, it has not yet been able to buy a fiberoptic bronchoscope, a device inserted through the mouth to transmit perfect pictures of the lungs. Even many community hospitals in the United States have one. Considering Cost Doctors Calculate The Risks Closely LEXIS'NEXIS'LEXIS'NEXIS Services of Mead Data Central, Inc. PAGE 8 (c) 1991 The New York Times, April 30, 1991 Canadian doctors have learned to consider cost in their medical decisions, something that many experts say will have to happen in the United States. Dr. Messner, the cancer specialist, knows his budget will allow him to do only about 55 bone marrow transplants in the coming year. At $100,000 each, he says he will devote this resource to the patients most likely to survive. "You learn to be frugal," he said. "If I filled my beds with patients who had only a 10 percent chance of survival, at the end of the year I'd have only 5 left. So instead I fill them with patients who have a 60 percent chance and end up with 35." When waits become too long, doctors and patients often decide to make do with more primitive and accessible technologies. For back surgery, when an M.R.I. scan is unavailable this means a test called a myelogram, which involves injecting dye into the spine. It is uncomfortable, complicated by allergic reactions and requires a hospital stay. Desperation Drives Patients South And when desperate, Canadians have a final option: to go to the United States, whose hospitals have served as a convenient pressure valve. The Canadian system generally pays American hospitals for care it cannot reasonably provide, although patients must get prior approval. In a typical case, last year when James McGillis of Burlington, Ontario, developed excruciating pain from a kidney-stone blocking his bladder, he was sent to a private center in Buffalo to have the stones pulverized because the single lithotripter in Ontario was solidly booked. When the delays become unacceptably long even by Canadian standards, Ontario has paid for coronary bypass operations in Detroit and M.R.I. scans in Buffalo to give the health ministry time to juggle its resources. Although Canadian doctors often wish for a new high-speed bone drill or a second scanner, some experts say that technical plenty in the United States does not always lead to better care, just to more care, while basic needs go wanting. "Its nice to have a lithotripter in Outer Snowshoe, but that money comes from somewhere else," said Dr. Adam Linton, a kidney specialist in London, Ontario. The travel required by centralization of certain procedures makes treatment inconvenient, but also more assured in quality, he added. And treatments are unavailable to many citizens of the United States for other reasons. Studies have repeatedly shown that black Americans benefit from high technology like heart bypass and cancer treatment far less often than whites, for example. Uninsured patients, or those on Medicaid, often can wait months for an elective M.R.I. scan or even a general check-up. Pressure on System Canada's Costs Are Soaring Too Despite the Government's efforts to control costs, in Canada as in the United States the press of soaring medical prices and ever-better, more costly technology threatens to tear the system apart. LEXIS NEXIS'LEXIS'NEXIS Services. of Mead Data Central, Inc. PAGE 9 (c) 1991 The New York Times, April 30, 1991 Although Canadians demand the best in health care, they are reluctant to pay more taxes for it. Already the southbound Peace Bridge from Ontario to Buffalo is crowded with shoppers driving to avoid sales taxes totalling 15 per cent, which have been driven up in part by health expenses. Hospitals striving to offer advanced treatments on limited budgets have been increasingly forced to make unhappy compromises. "When a hospital is given a budget and starts to run out of money it has no choice but to cut services,' Dr. Linton said. Hospitals Sometimes Close Beds For many hospitals, the simplest solution is to close down beds, a drastic measure in a system already running at capacity. Other hospitals have limited the number of joints an orthopedist may replace or the number of patients who may be on dialysis. So far, that has resulted mostly in delays being a little longer or travel distance greater. "We have not yet had to kill anyone by not providing dialysis or a transplant, but the issue is at a flash point. Dr. Linton said. "We are running out of maneuvering room financially." Indeed, as costly new machines and drugs are proved to treat a wide range of maladies, doctors wonder how the system will afford them. Some provinces are considering charging fees to patients, and other provinces are experimenting with health maintainence organizations like those being promoted in the United States. "People look at Canada and think we have a panacea," Dr. Wigle said. "We do not. We both have to learn from each other." GRAPHIC: Photos: Struggling against leukemia for five years, Joseph Breglia said he had never considered going to the United States for treatment. Janet Young attended to Mr. Breglia's blood treatment in an outpatient clinic at Princess Margaret Hospital in Toronto.; Although the Canadian Government pays her bus fare and cost of a room next to the hospital, Kiki Margaritas must travel 200 miles to receive radiation treatments. (Photographs by Mike Groll for The New York Times) (pg. A16) Graphs: Health spending as a percentage of gross deomestic product in the U.S. and Canada from '60 to '89 (Source: George J. Schieber and Jean-Pierre Poullier, 'Health Affairs') (pg. A1); 'Gauging Health Spending' shows spending per person in U.S. and Canada from '60 to '89 (Source: George J. Schieber and Jean-Pierre Poullier, 'Health Affairs) (pg. A16) TYPE: Series SUBJECT: MEDICINE AND HEALTH; SURVEYS AND SERIES; HEALTH INSURANCE; RATES; FINANCES; NEW MODELS, DESIGN AND PRODUCTS; DOCTORS; HOSPITALS ORGANIZATION: TORONTO HOSPITAL (ONTARIO) LEXIS NEXIS'LEXIS NEXIS Services. of Mead Data Central, Inc. PAGE 10 (c) 1991 The New York Times, April 30, 1991 NAME: ;ROSENTHAL, ELISABETH GEOGRAPHIC: CANADA; UNITED STATES LEXIS NEXIS'LEXIS'NEXIS THE WASHINGTON POST FRIDAY, FEBRUARY 7,1992 A23 THE FEDERAL PAGE Health Industry Lobbyists Boost President's Plan ance Association of America By Gary Lee (HIAA), has already launched a lob- A HEALTHY HISTORY OF DEBATE Washington Post Staff Writer bying battle against a national While many inside and beyond health care system and for a more moderate adaptation of the current A' the start of the century, a di- 1945: FDR, elected to a fourth the Beltway may be confused about verse group of advocates includ- term, promised to deliver a strong 1964: President Lyndon B. Johnson what President Bush's new health system. ing the American Medical health message to Congress, but and Rep. Mills reached a compro- care plan means for them, Wash- With their support among GOP Association, the Socialist Party and died. President Harry S. Truman mise. The aged would be taken ington health care lobbyists know lawmakers assured, the corporate President Theodore Roosevelt, began adopted the idea, and backed a care of by Medicare and a new fed- where they stand. lobbyists are developing a strategy calling for government-paid health plan similar to the Wagner-Murray- eral-state Medicaid plan would Corporate and insurance industry to shore up Democratic support. To insurance for all Americans. A long, Dingell bill. A hot national debate cover more of the poor. Poorer lobbyists, such as Pamela Bailey, a- do so, they have expanded their often fierce series of battles ensued, ensued. The American Medical states, like Mills's Arkansas, bene- spokeswoman for Healthcare Eq- staffs and cornered some of the swinging between populist calls for a Association launched an expensive fited from a disproportionate share uity Action League (HEAL). favor best-known Democratic public re- strong government role in health public relations campaign and of the federal dollars. the very kinds of moderate reforms lations executives in Washington. care and calls for a private, free labled the Truman plan "socialized Bush espoused in the administration AETNA Insurance for example, has market approach. medicine." The AMA then warmly 1965: Congress enacted both hired Jody Powell, a former adviser Here are some milestones in the embraced private, voluntary health Medicare government coverage for plan released yesterday. "It's a very insurance programs like Blue Cross. the elderly and Medicaid, despite strong plan," said Bailey, whose lob- to President Jimmy Carter and now debate: The Truman effort got lost amid the AMA opposition. They went into ef- bying coalition represents 340 in- a partner in the public relations firm Korean War effort. fect in 1966. surance companies and businesses. of Powell and Tate. HIAA commis- 1910-1919: Bills were in- "It provides the basis for us to solve sioned Carter Eskew, a communi- troduced in several state FIRST TO INTRODUCE A HEALTH CARE BILL 1974: With millions of this country's health care prob- cations firm often used by Demo- legislatures to cover work- Americans still uncov- ers and dependents in lems." cratic candidates, to help devise a ered, President Richard state-administered plans fi- Consumer groups such as Public M. Nixon proposed a public relations strategy. nanced by employers, em- Comprehensive Health Citizen or Citizen Action, on the The situation isn't quite the same ployees and taxes. The Insurance Program hand, say Bush's plan is an in- for those who favor a Canadian- idea was originally backed (CHIP) to mandate or liate response to the soaring style health plan. When Bush out- by the American Medical order most employers to and other problems of the na- lined his plan in Cleveland, Citizen Association, then doctors cover their workers. tion's health care system. "It will Action, for example, sent several and medical societies around the country forced Sen. Robert F. Sen. James E. Rep. John D. Dingell Under the system, pa- neither control prices nor provide dozen people to demonstrate the AMA to reverse its Wagner (D-N.Y.) Murray (D-Mont.) Sr. (D-Mich.) tients would pay both a greater access," said David Him- against it. modest deductible before melstein, a Harvard professor and Though their tactics may be dif- stand, and the idea died. any coverage and 25 percent of all leading advocate of nationalized ferent, both sides are seeking the 1950: Lacking support for a federal bills, limited to a maximum annual 1933: The American Hospital medicine. ear of Sen. Lloyd Bentsen (D-Tex.), health plan, advocates of govern- liability. Mills and a new player, Association endorsed a new plan, Bailey, and other corporate lob- who as chairman of the Senate Fi- ment health insurance began to Sen. Edward M. Kennedy (D-Mass.) Blue Cross hospital insurance. The AMA attacked the plan as "half- think of covering the elderly as po- endorsed a similar but more gener- byists, have reason to be enthu- nance Committee will play a lead- siastic. The details of the Bush ership role on pending health care baked," but private health insur- litically salable, and a foot in the ous plan. Democratic and legislation, and presidential hopeful door for later universal plans. Republican support was weak or plan include most of the proposals ance, the kind most Americans now Truman's Federal Security Agency split for either plan. Mills lost cred- that insurance industry and cor- Sen. Tom Harkin (D-lowa), who has have, was born. head, Oscar Ewing, talked of mak- ibiity when he became involved porate leaders pitched in meetings yet to outline a specific health care with a dancer named Fanne Fox. 1935: President Franklin D. ing 60 days' hospital care a year with White House and congres- plan. part of Social Security. Watergate distracted Nixon's and sional leaders in recent weeks: They are also attempting to sell Roosevelt endorsed the principle of the nation's attention; and nothing proposals to give uninsured Amer- their plans to a public beyond Con- compulsory national health insur- 1953: President Dwight D. happened. ance but did not ask Congress to icans tax credits and reduce doc- gress. Eisenhower killed all efforts at a adopt it. tors' malpractice premiums. The Last October, Common Cause re- government plan, unsuccessfully 1991-1992: With ever more millions Bush and corporate health care leased a study showing that medical proposing measures that would uninsured, health care returns to 1943: A Democratic trio-New York blueprints also flatly reject a na- and insurance industry political ac- Sen. Robert F. Wagner, Montana strengthen private health insurance. the front burner. More than 30 bills are introduced in Congress. Most tional health care system struc- tion committees gave over $40 mil- Sen. James E. Murray and ; 1958: Sen. Robert S. Kerr (D-Okla.) take one of four approaches: Tax tured after the Canadian system, lion to members of Congress. Michigan Rep. John D. Dingell Sr.-introduced the first Wagner- and Rep. Wilbur D. Mills (D-Ark.), credits and vouchers, with encour- or a "pay or play" plan under which To help polish its public image chairman of the House Ways and agement for managed care such as businesses would either pay for and get its message across to a Murray-Dingell national health in- health care for their workers or surance bill. It called for a payroll Means Committee, sponsored the health maintenance organizations; broader audience, HEAL has hired Kerr-Mills plan giving states modest pay or play, under which employers pay a special tax for government- Burson Marsteller, one of world's tax on employers and employees, matching federal funds to care for must either provide health insur- sponsored health care. leading public relations firms. With and government-paid doctors. The bill was introduced in some form the aged poor. With backing from ance or pay into a government fund Flush with apparent success in Burson's help, HEAL recently held for the uninsured; stronger private every session for 14 years without the AMA and Republicans, the helping mold Bush's plan, corporate a conference for journalists at the ever making it to the floor of either measure passed. health insurance; or universal, gov- lobbyists now are undertaking an National Press Club and ran a full ernment-administered health care house, yet keeping the issue alive. all-out bid to get it-or a close fac- page ad in USA Today costing ap- 1960: Sen. John F. Kennedy hit the as practiced in Canada. (Dingell's son and successor, simile-enacted. HEAL, whose proximately $60,000. "Everyone Democratic Rep. John D. Dingell Jr. presidential campaign trail promis- membership includes the influential knows that we need health care re- (D-Mich.) introduces a similar bill ing care for the elderly financed with an increase in the Social U.S. Chamber of Commerce, the form," it said. But "we cannot afford each session.) Security payroll tax. National Federation of Independent to scrap the current system for a -Compiled by by Victor Cohn inesses and the Health Insur- costly new federal bureaucracy." Details of Health Care Plan Filter Out Bush Would Rely on Tax Credits, Private Insurance Reform By Spencer Rich would allow states to expand the preexisting health conditions; and Washington Post Staff Writer number of low-income uninsured minimize risks to insurers through persons covered by existing Med- insurance pooling systems such as The basic shape of President icaid programs or newly created the "assigned risk" system now Bush's still unreleased plan to solve state programs. The uninsured used for auto insurance. the nation's health care crisis be- could then obtain coverage either To help middle-class taxpayers came clearer yesterday as details through the state programs or pay for insurance, the proposal began filtering out from administra- through use of the vouchers. would make it easier for individuals tion officials and other sources. The vouchers would be paid for, with incomes up to $60,000-and The plan rejects the two favorite in part, by imposing a per-capita families up to $80,000-to take Democratic solutions-national ceiling on the annual growth of fed- federal income tax deductions for health insurance and a federal re- eral matching payments to the health insurance premiums. quirement that all employers pro- states for each Medicaid enrollee. The malpractice insurance sys- vide health insurance to their work- The cap would allow a state's Med- tem, which some argue encourages ers-in favor of expanding cover- icaid matching funds to grow by the waste by prompting doctors to age through tax credits and reform annual national inflation rate plus practice "defensive medicine," of the private insurance market. some additional amount, perhaps would be altered to reduce lawsuits. The Bush plan is expected to in- 2.5 percent. The use of HMOs and other clude these key elements, phased in According to the theory, this cap forms of managed care would be over five years at a federal cost of would not only hold federal spend- encouraged to contain costs. about $100 billion: ing growth down and provide mon- Studies of which medical treat- Federal "refundable tax credits" ey for the tax credits, but would ments are the most effective would for low-income Americans, which also encourage the states to enroll be completed. Secretary of Health and Human their Medicaid patients in HMOs Senate Majority Leader George Services Louis W. Sullivan said yes- and other managed-care programs, J. Mitchell (D-Maine) said that on terday would work in practice as which are thought to control costs the basis of what is known, the Bush "payment vouchers." The credits better than traditional payment plan is "a non-solution It will would be worth up to $1,250 for a methods because the insurer care- do nothing to control costs, and single person and $3,750 for a fam- fully monitors waste and overuti- does not appear in the brief sum- lizations. ily below the poverty line; smaller mary available so far to provide in- To broaden access to health in- amounts would be available to per- surance coverage for all Americans. surance for individuals and workers sons with incomes up to 50 percent The president has yet to tell us whose employers do not provide it, above the poverty line. The unin- what it will cost and how he pro- the administration would seek a sured could use the vouchers to poses to pay for it." wide variety of changes. The Bush obtain insurance from private com- Sen. Edward M. Kennedy (D- plan would allow small firms to band Mass.) said the proposal "flunks the panies, subject to certain conditions together in purchasing pools to get two basic tests of real reform— which would be monitored by state insurance more cheaply and easily; they refuse to guarantee coverage governments. guarantee that anyone who wants for all Americans and they pay only According to administration to buy insurance can purchase it, lip service to control health care sources, the federal government and cannot be excluded because of costs." WPost 1/30/92 A11 FRIDAY, JANUARY 31, 1992 A19 DRIP are Beepep Buzz Beep Buzz U.S. HEALTH CARE 0000 0000 9199 a 000 (1) clink clink clink Tick V Tick BY TOLES FOR THE BUFFALO NEWS Jessica Mathews Health Care: Drawing the Lines The State of the Union address and Speaker boom generation-now one-third of the popula- Thomas Foley's response clearly drew the battle tion-reaches old age. The youngest of them will lines on health care. The Democrats want a system be 65 in less than 20 years. that will cover everyone, with the government as Technological advance: in medicine in the past the provider of last-or, if necessary, first-resort. few decades has been spectacular and shows no The president hopes merely to make the present signs of slowing. More diseases can be screened system marginally less chaotic and perhaps (the for, diagnosed and treated, more body parts re- details have not been made public) slightly more paired or replaced, more genes identified and affordable for a very few. manipulated. For every new drug, instrument or The Democrats are right to insist that 35 million procedure that can do the same job at lower cost, working Americans with no coverage shames us all. there are many that do the job better but at higher The Republicans are right to believe that govern- cost and several more that do a new job. ment-managed health care could well mean lower There is no end to this if we continue to believe quality care at higher cost, as it has in the Veterans that medical "need" is the sum total of what is Administration and the military. possible. Ethicist Daniel Callahan points out that "we Before a national debate on health has even do not think of people 100 years of age as needing begun, we have split, seemingly automatically, artificial hearts. But we should know that if an along a predictable partisan divide. That is a effective heart is eventually developed and someone tragedy because it masks the real issue, which both will die without it, then there will be a need for it." As parties have sidestepped. Until that issue is joined, instruments continue to get smaller, optics better, all reforms will fail. the immune system deciphered and harnessed and The crux of the matter is that modern medicine the human genome fully mapped, the possibilities can deliver more health care than any society can become, if not infinite, at least nearly so. afford. Unlike any other economic sphere, there That leaves us with the absolute necessity of are no inherent limits. We can squeeze out greed rationing care, of ruling out some progress as and waste, even cure the administrative nightmare unaffordable and of separating needs from possibili- that passes for our payment system, but as other ties. We ration already without admitting it by countries that have already done all that know, it spending without limit on anyone who makes it will not be enough. In order to control exploding inside the system and leaving out vast numbers at medical costs, we will have to decide how much of the bottom. what kinds of health care we can afford. Call it Former Colorado governor Richard Lamm, a long- rationing, allocation, or making choices, it will be time student of health care, recently took a world painful but is unavoidable. trip to compare medical systems. He found America Growth in medical costs of 12 to 13 percent per unique. "As people are turned away from admission year means that costs double every six years and rooms, massive resources in other parts of the triple in less than a decade. Administrative reforms hospital are spent on patients for whom there is no could produce substantial one-time savings, but happy outcome. America has the best technical they will not change the underlying trends. With health care, yet the cruelest and least ethical health health care now consuming 14 percent of GNP, up care delivery system in the developed world." from 7 percent in 1970, we cannot afford to deny The choices we Americans must face have little the real issue for much longer without lasting to do with whether you are a Democrat inclined to damage to the economy. use government to solve a crying public need or a Without imposed limits, medical costs are driven Republican sure that will only make bad worse. The skyward by biology, demography and technology. choices are linked to the two parties' relative The human lifespan isn't precisely known, but it is concern for those in the middle and bottom of the finite. As mortality falls-whether through healthi- economic scale, but they transcend even that differ- er living, preventive medicine, or treatment-peo- ence. They have to do with deciding how to ple live longer. A person over 75 uses 10 times the sensibly and humanely care for the terminally ill medical care of a 40-year-old. In this sense, a good and how to rule out some very expensive and health care system, by creating an older population, marginally, or even clearly, effective procedures. is inevitably the victim of its own success. (Some They have to do with how much health care we believe that ultimately it may be possible to slow think we can afford. None of the answers fits in a aging, compressing its infirmities into fewer years campaign sound bite, but this is, the time to begin before death, but this remains a theoretical hope.) posing the right questions. The process is well advanced in the United States. Today, those over 100 are the fastest The writer, vice president of World Resources growing age group, those 85-100 the second-fast- Institute, writes this column independently for est. The effect will be magnified as the huge baby The Post. A14 FRIDAY, FEBRUARY 7, 1992 THE WASHINGTON POST President's Plan Elicits Many Questions, Gives Some Options By Malcolm Gladwell and Spencer Rich Could the subsidies and vouchers How would the plan affect those who HINs than they would have been able to each actually solve the problem of the un- the costs of insurance evenly across young Washington Post Staff Writers already have insurance? Insured? of the member companies individually, be- and old, healthy and sick. What is distinctive about the Bush ad- In two ways. First, many Americans lose cause the costs of administering a large plan The Bush administration predicts that are much less than the costs of running many Would the plan curb skyrocketing ministration's plan? over five years the plan will reduce the medical coverage when they switch jobs. health care costs and how much would numbers of uninsured from 34 million to 4.9 This is because many insurers refuse to cov- small plans separately. it save? Unlike Democratic congressional proposals million. Others are less optimistic. er "preexisting conditions" -illnesses they How would the plan affect individu- The only specific cost-saving device is a for a "play-or-pay" system or a single nation- had in their previous jobs. The Bush proposal als who aren't in an HIN? Karen Davis, a health economist at Johns proposed curb on the growth of Medicaid alized program, the Bush plan relies heavily Hopkins, points out that only 28 percent of would prohibit this practice. One simple proposal would allow a person spending, with the goal of holding annual on existing institutions and free-market eco- uninsured Americans have incomes below the Second, the plan also would make it ille- to give a credit voucher to an employer, budget increase to the rate of inflation plus nomics, it includes a series of targeted struc- poverty line, and thus would qualify for the gal for an employer to exclude from cover- who could supplement it and buy coverage, perhaps 2 percent within a few years. tural reforms and a specific set of proposals to largest assistance benefits. And even for age employees who suffer from certain ex- or refer the worker to a place where a pol- The administration estimates that a va- make health insurance more affordable for them, the subsidy would only be partial: The pensive illnesses, such as AIDS. icy could be purchase. riety of stategies will change incentives in the working poor and middle class. cost of a year's health insurance coverage for How would the Bush plan affect Another way would be for the worker to the health system and eventually save $394 How do the financial assistance pro- a family of four averages just over $5,000. small businesses? give his voucher to Medicaid. Under the billion over the next five years and $1 tril- grams work? That means a family making $10,000- plan, states would have the option to expand lion by the end of the century. which qualifies for the full $3,750 credit- Substantially. The plan attempts to en- Medicaid coverage to all those eligible for The plan would accomplish this, the admin- For those with incomes near the poverty would- still have to find $1,250 in after-tax courage small businesses that do not current- vouchers, which means that all persons up istration argues. by encouraging of growth of line, the plan would provide credit vouchers cash to pay for insurance. iy offer health insurance, or that are suffering the poverty line with no health policies "managed care" systems in which doctors and redeemable at health insurance companies. The higher an insured person's income. from high premiums, to band together and would be guaranteed Medicaid coverage. hospitals have a direct financial stake in hold- For single people making $5,600 or less, the the less effect the plan has. Consider a family form what are called "health insurance net- Or. of course, the individual could use the ing down the amount of money they spend on voucher is worth $1,250. For couples under of four making $20,000. In their 15 percent works" (HINs). These networks, which would voucher to obtain a policy. patients. The plan would also strongly pres- $10,000, it gives $2,500. For families under tax bracket, even the full $3,750 health tax be administered by a union, a trade group or sure states to use managed care in adminis- $14,300, it give $3,750. credit would be worth about $563. They still a board made up of the member companies, How would the plan affect the way insurance companies do business? tering Medicaid and to push for its use These vouchers would be certificates have to come up with about $4,437 to pay for would then go to a health insurance company throughout the state's health system. $5,000 worth of medical insurance. and negotiate for group coverage. Carl Schramm, president of the Health that could be picked up at a state unemploy- In addition, the plan lists a series of spe- "That's not going to be enough to help The chief incentive to the formation of Insurance Association of America, a trade ment benefits office or some other state- cific options to cut costs. designated agency. The higher the income, you afford insurance," said Davis. HINs is to level the playing field between group for the health insurance industry, The administration also proposed: re- That $5,000 premium rate, of course, is small and big companies. Currently large calls this part of the Bush proposal "radical." search on the effectiveness of various treat- the less the voucher amount-up to 150 companies are able to insure themselves, percent of the poverty line. Then the an average. In some rural areas, the credit Under the present system, insurers based ments; reduction of paperwork by using paying health premiums to an in-house fund might well be enough. But in the District, their premiums for each company they insure "smart" health insurance ID cards for com- voucher system would stop and a tax-deduc- from which they pay for claims. This allows for example, the small group rate for a fam- on the amount of money that company spent puterized payments and more uniform bill- tion credit system would start. Individuals them to escape certain costly regulations, ily in which the parents are 40 years old is on health care during the previous year. A ing and coding systems; increased preven- making up to $50,000 could deduct up to such as state laws requiring that they offer $7,872 per year. For a 40-year-old single small company with one or several employ- tive care; and various changes in malprac- $1,250 of the cost of health-insurance pre- various expensive benefits, state laws limit- man, a year's coverage is $2,808. ees who became very, very sick, for example, tice laws designed to discourage doctors miums on their federal income tax filings. "For poor families, a tax credit of $1,250 ing their ability to negotiate lower prices would face huge increases in its premium from practicing "defensive medicine" for Couples making up to $60,000 could deduct from hospitals as well as local taxes on insur- per individual is a cruel hoax," John J. costs for the next year, and might not be able fear of being sued. up to $2,500, and families making up to ance premiums. Sweeney of the Service Employees Inter- to afford insurance at all. By the same token. Marilyn Moon. a heatth economist with $80,000 could deduct $3,750. The plan would give those same advan- national Union said. a company that employs mostly young and the Urban Institute. said she felt the sav- Before taking the deduction, an individual tages to an HIN currently held by a self-in- healthy people would have much lower than ings estimates were "soft" and "optimistic." "I would guess that this would cut the [to- would have to subtract from the total cost of sured company. average health insurance premiums. In theory, several economists said, pro- tal number of] uninsured in half," said Mark insurance any amount paid by an employer. In addition, the plan assumes that HINs The Bush plan would gradually move away viding health insurance to those who are Pauly. a health economist at the Wharton would flourish because workers could use For example, a family of four with an an- from that system toward what is called a currently without it would eventually re- School in Philadelphia. "The part that is nual income of $50,000 pays $3,750 for in- their vouchers or their tax credits to help pay "community rating," which is based on large duce the health insurance premiums of ev- questionable is: What is it going to do for for insurance, making a network more afford- pools of people who live in the same state. surance premiums, of which $1,000 is paid eryone else, because hospitals would no the uninsured who aren't that poor? I able than it would be if the full cost had to be Insurers would be required to charge every by an employer. The family could deduct the longer have to recoup the money they lose think you will need more than just tax borne by employers. Also, insurers will be insured person in a given "community" difference-$2,750. on the uninsured by charging higher prices breaks of that magnitude." able to offer far cheaper insurance to the roughly the same premium price, spreading to those with insurance. Panel member Larry Atkins, a "I don't get any sense of urgency Social Security specialist who for- out of reading these recommenda- merly worked for the late Sen. John tions," said Ball. Karen Ignani of the WPost Heinz (R-Pa.), said that among the AFL-CIO said she favored having 12-3-91 panel's 13 members, there are "no the council adopt some guidelines more than four votes" for any one of for national debate, such as endors- the 10 plans. ing the concept of a cap on the But the panel does appear ready growth of health spending (without to recommend a series of substan- necessarily specifying what the cap tial incremental changes in the cur- should be). rent system that officials said could Steelman agreed that the report help 22 million people. These in- language should sound more ur- clude: gent, but said demonstration pro- A health insurance system open jects in various states would "start to anyone under 22 in a given area the ball rolling" toward exactly the and not covered by Medicaid or pri- kind of negotiations Ball wants. In vate insurance. The premiums addition, she said, it would be "ab- would be related to income and lo- solutely criminal to hold back" on cal schools, which is where most of the various practical steps "to help those eligible will be found, would people now" while there is no na- be used as central locations to make tional consensus on a large-scale THE WASHINGTON POST the insurance available. fix. School-based preventive-care, Health-Care primary-care and dental health clin- ics for all children from infants through grade school, whether en- Panel Lacks rolled in the school or not. Low-in- come children would be subsidized. Costs would be paid in part by Consensus charging Medicaid or the individ- ual's private policy, if he or she had one. Reform of malpractice insurance By Spencer Rich and the small-business health insur- Washington Post Staff Writer ance market. A Social Security advisory panel Creation of 250 more community headed by Deborah Steelman, a for- and migrant health centers, and mer policy adviser to President new programs to counter infant Bush, is having a hard time deciding mortality. what to reflection of the tre- State experiments with some of mendous financial and ideological the 10 broad health-system plans to conflicts over revisions of the see how well they work. health system. Robert Ball, former commission- The panel began in 1989 with er of Social Security and a leading high hopes it could craft an overall adviser to congressional Democrats solution to the problems of 34 mil- on the issue, sharply attacked the lion people without health insur- idea of undertaking demonstration ance. But yesterday's meeting projects that might stall national made clear that the committee- action instead of trying to work out which includes Democrats, Repub- a compromise on a large-scale sys- licans, health professionals, union temic reform. He also criticized re- officials and insurance executives- port language suggesting that the is deadlocked over any comprehen- "window of opportunity" to fix the sive plan for overhauling the na- current system may be as long as tion's health care system. seven to 10 years. Not a single member of the panel expressed any optimism that when votes are taken later this month, a significant majority of the panel would recommend any of 10 com- prehensive sample plans its staff has drafted. Those plans range from a national health insurance plan beloved of many liberals to a "free-market" system in which all people get tax vouchers from the government and use them to buy their own plans. MAGIC JOHNSON, AIDS, AND BLACK AMERICA DECEMBER 2. 1991 $2,95 . Managed health care scams : Does Cuomo give good phone? Post-nuclear families WASP AGONY John Updike on the secret life of John Cheever. Camille Paglia on the Presbyterian report on human sexuality 48 49140 0 787445 1 ism. The Washington Post would not have given credence to the stories in any other section of the paper. A car- toonist is not immune from such standards of journalis- WHITE HOUSE WATCH tic veracity. Mr. Trudeau, whose cartoons are often brave and sassy, has this time gone too far. He should have left the Quayle story where he found it: in his file marked "Too Good to Check." T HOSE WERE THE DAYS: RUDE HEALTH By Fred Barnes September 5, 1966 mayers b. T WO years ago President Bush wandered into the Roosevelt Room as his aides were meeting with a LB5 group of conservatives. Columnist M. Stanton Evans was talking about soaring health care costs, and the president politely told Evans to continue. MEMORANDUM FOR MARVIN WATSON Evans warned that rising costs would cause rationing of FROM: Bill Moyers health services. And this would allow Democrats to "dem- agogue for national health insurance unless the White House came up with market-based reform." Evans soon This is to request a subscription in my realized that neither Bush nor his aides had the slightest interest in the subject. "From the president's expression, name to The New Republic. I have found this body language, and lack of response to these remarks," magazine very useful in research work and, Evans wrote later in Human Events, "I might as well have been discussing binomial theorem or the mineral her- therefore, would like to receive a copy each itage of Zimbabwe." Bush is interested now. Even before the November 5 month. victory of Democratic Senator Harris Wofford in Penn- sylvania, Bush had begun to take health care seriously. Last summer the issue was turned over to budget director Richard Darman, a sure signal something was up. The S health care package Darman develops will be unveiled in NAP, CRACKLE, AND POP: the president's State of the Union address next January or soon thereafter. The problem is that Bush, like Repub- Women as Colleagues Can Turn Men Off lican Richard Thornburgh in the Pennsylvania Senate race, appears grudging and reactive-because he is The Wall Street Journal, October 29 grudging and reactive. "We don't do anything in a timely way," complains a White House official. "If we did, we'd At Work, Sexual Electricity Sparks Creativity have a domestic agenda." On the domestic side Bush (same day, same paper) never misses an opportunity to miss an opportunity. Bush had a chance to seize the health insurance issue (thanks to Keith Danish, Leonia, New Jersey) in 1989, 1990, and 1991. Several months into his admini- stration, Secretary of Health and Human Services Louis O Sullivan decided to explore the issue. He assigned then KLAHOMICIDE: A couple of papers have reported Deputy Secretary Constance Horner to the job. That fall the bizarre case of Oklahoma death-row inmate Ben- the White House took over, putting Horner in charge of jamin Brewer, who was nearly snuffed in his cell under the administration's working group on health care. The the provisions of an obscure "frontier" law. The 80-year- group met monthly to develop options. Every six weeks old ordinance stipulates that the county sheriff has the Horner conferred with Darman, domestic. policy adviser authority to execute a condemned prisoner if no legal Roger Porter, and John Sununu, the White House chief reason exists for further delay. The exact means of dis- of staff. But nothing happened. The White House patching the prisoner, however, are left up to the law- wanted to contain the issue, not pursue it. man, and theoretically could include anything from It took six weeks of lobbying by Horner and a handful shooting him in the head to reading long passages from of others to get three sentences in Bush's State of the The Golden Bowl. In Brewer's case, the sheriff was on his Union speech in January 1990. The president said Sulli- way to the penitentiary when a state appeals court van would lead a "review of recommendations on the stayed the execution. quality, accessibility, and cost of our nation's health care system. I am committed to bring the staggering costs of DECEMBER 2, 1991 THE NEW REPUBLIC 9 health care under control." Of course the review Bush cal appeal." Not enough, though. referred to had begun the year before, and Sullivan Though Darman is intrigued by the Heritage plan, the wasn't really in charge of it. White House has turned to the less-sweeping second Why was the White House so reluctant? The reasons option, incremental reforms to reduce the cost of health are chiefly political. Republicans, including the Bushies, insurance and expand coverage. Horner's working regard health care as a Democratic issue. The judgment group produced a ten-point package that includes tax- was also made that whoever went first with a health insur- incentives, deregulation of barriers to managed care, a ance package would be sharply criticized for it. "The goal cap on the tax exclusion for group benefits, a tax credit was not to go first," says an official. Besides, if Bush went for each child, and expansion of Community Health first, Democrats would quickly outbid his proposal. Centers. The market-oriented package doesn't foreclose There was fear that Sullivan, whom the White House a Heritage-like insurance program later. "There's noth- regarded as politically unreliable, might jump the gun by ing in it that's antithetical to moving to Heritage over talking up a comprehensive insurance coverage. To avert time," says a White House aide. It addresses what Bush that, the White House seized the issue. One other con- aides think is the real source of public anxiety about sideration nagged the White House: a fear of being health coverage: not lack of national health insurance, attacked as callous for ignoring health care problems. but gaps in the current system. The package doesn't pro- The working group gave the White House something to vide insurance for everyone, but it makes it easier for cite, according to a Bush aide, as "visible activity on small businesses, individuals, folks out of work or in health care." between jobs, and the poor to buy insurance. My guess is that Bush will propose something like the ten-point plan T he politics of health care changed in; 1991. By next year, presenting it as a giant step toward his freshly summer Darman had concluded that:some pro- minted vision of universal, high-quality health care. gram was likely to emerge from Congress in the It might work. Bush doesn't deserve to escape trouble early 1990s. This meant a Bush package had to after dawdling so long. But politics is unfair. A presiden- be put together. Still, the health issue hardly gripped the tial proposal, tardily but relentlessly advocated, may pre- White House. "I can't explain how unengaged people vail. The Bush plan has an added political plus. It leaves are until there's a live political necessity to get engaged," Bush plenty of what GOP consultant Mike Murphy calls says an official. The Wofford win and a New Jersey refer- "shooting room." He's free to attack Democratic plans as endum created the necessity. Wofford harped on socialized medicine, which will require higher taxes and national health insurance, insisting that if a criminal is more Washington bureaucracy. Thornburgh tried that, guaranteed a lawyer then every sick person should have a but too late. Bush can start early. Roger Ailes, get ready. right to a doctor. Wofford's election was hardly a man- date for national health insurance, but it confirmed pub- lic anxiety about health care coverage. So did the non- binding referendum in New Jersey, which passed by a THE PRESS 4-to-1 margin in a Republican landslide. It called on Con- gress and the president to enact "a national health care program" with universal coverage and "minimal out-of- pocket expense to taxpayers." The White House perked up, but didn't panic. "At the end of the day, people know the health care issue is MARIO'S CALLING dwarfed by the economy," says a senior White House offi- cial. "There's panic and paralysis here on the economy. There's concern and movement on health care." Bush is By Jacob Weisberg eager to avoid the fate of Thornburgh, who offered too little, too late on health care. Thornburgh ignored Wof- ford's health insurance theme until the closing days of the campaign. Then he zinged it as "untried, untested, D ave Hepp decided to try the direct approach. At the outset of "Stateline," his live, viewer call-in show on New York public television, he asked radical, and costly." Thornburgh's own health care plan Mario Cuomo whether he was running for pres- consisted of proposals to spur competition, hold down ident. The governor said he had been thinking about it, costs, and expand Medicaid. was assembling facts, and would complete the process of Bush has two options. They aren't new. One plan, pro- deciding as soon as possible. moted by the Heritage Foundation, would require all Hepp pressed the question. "I've talked to a lot of civil- Americans to have health insurance and create a refund- ians-not insiders, not politicians-who tell me that able tax credit to help them pay for it. This was favored by they're angry about this, tell me that they're frustrated, Horner when she headed the working group (she's tell me that they think you're kind of " White House personnel chief now). At a Heritage forum "About what? Angry about what?" Cuomo snapped. in 1990 she said: "A health financing system that puts "They think you're playing a game with them." control into individual hands, and so broadens individ- "See, I don't believe you, actually, Dave." ual choice, is, I think, going to have considerable politi- "Actually I have talked to a lot people about this." 10 THE NEW REPUBLIC DECEMBER 2, 1991