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Originally Processed With FOIA(s): FOIA Number: S FOIA MARKER This is not a textual record. This is used as an administrative marker by the George Bush Presidential Library Staff. Record Group/Collection: George H.W. Bush Presidential Records Collection/Office of Origin: Speechwriting, White House Office of Series: Snow, Tony, Files Subseries: Subject File, 1988-1993 OA/ID Number: 13895 Folder ID Number: 13895-018 Folder Title: [Medal Citation Applications 1992-Partnership/Quality Management Stack: Row: Section: Shelf: Position: G 18 29 2 3 Application Summary ID Number: P.052 Project: Partnership for Wetlands Conservation Contact: Ms. Sarah R. Opperman Dow Chemical Company 2020 Willard H. Dow Center Telephone: Midland, MI 48674- (517) 636-5832 Summary: The Partnership for Wetlands Conservation is a public/private partnership supporting the North American Wetlands Conservation Act. It commits conservation expertise and $6 million to preserve endangered wetlands acres. Dow employee volunteers also coordinate habitat projects on and near Dow property. NOTE: Some technical evaluators provided written opinions, based on their view of the criteria. The following is included for your background only. Comments: Effective partnership to prevent loss of biodiversity. Protection, restoration or enhancement of 10,00 acres of wetlands has helped conserve America's rich biological heritage. Commitment of partners to preservation of biodiversity is evident from amount of funds invested ($3.2 million). Moreover, there has been active participation by all partners to ensure the sustainability of effort. 1.052 #5. Partnership for Wetlands Conservation For more than 20 years, Dow employees have been developing and implementing conservation projects on and near company property. This partnership. grassroots dedication led the company to forge an innovative public/private Comprised of Dow and three premier conservation organizations: Ducks Unlimited, Inc., The Nature Conservancy and the National Fish and Wildlife wetlands. Specifically, the Partnership for Wetlands Conservation was formed to Foundation, the objective is to preserve and protect North America's endangered passed in December 1989. provide tangible support for the North American Wetlands Conservation Act, Now in its third year, the partnership is making wetlands acquisition and restoration projects a reality throughout North America. Dow's commitment of implement the North American Waterfowl Management Plan (NAWMP), $3 million over a four-year period, of which $2.5 million is directed to help matching funds from the Foundation, which in turn is enlarged by other making it the largest corporate financial donation to this effort. It also triggers NAWMP partners such as Ducks Unlimited and The Conservancy. by NFWF) and expertise dedicated (primarily by Ducks Unlimited and The Since the 1990, $3.2 million has been earmarked ($1.6 by Dow with matching grants Conservancy) to support (#?) diverse projects. These include the Hillman Marsh Mandalay Marsh in Louisiana; the Parrott Ranch in California and the in Ontario, Canada; the ACE Basin in South Carolina; Peach Point in Texas; the Delhomme Reserve in Texas. In all, the partnership is providing funds and America's critical wetland habitats. conservation expertise to protect and enhance more than 10,000 acres of North The Conservancy estimates that more than 70 percent of our country's most threatened and endangered species depend on some kind of wetlands eco- future generations of wildlife and humans alike. system. This stewardship project stretches beyond immediate results to benefit employee volunteers have established committees that develop local Conservation is more than contributing funds; it means participating, too. Dow been grant organizations. Dow, habitat officially for they conservation habitat establish certified Beyond projects partnerships projects. by the on the $2.5 or Wildlife With near million, with Dow encouragement Habitat community Dow property. has Enhancement earmarked environmental Four and financial of these $500,000 projects support and wildlife of civic the have from honoree. This hands-on involvement is a highly effective conservation Council, a 1991 education tool. It also improves employee-management relations. What #6. Answer the following questions for Partnership (A) 1. Who are the partnership's members? What are their roles? What resources do they bring to the partnership? Members include The Dow Chemical Company, Ducks Unlimited, Inc., The Nature Conservancy and the National Fish and Wildlife Federation. All four members of the partnership serve on a committee to solicit project ideas and designate funding and management oversight. Dow is donating $3 million, the Foundation has committed matching grants. Ducks Unlimited and The Conservancy are largely responsible for implementing wetlands projects. 2. What are the partnership's specific environmental or conservation objectives? Has a sustainable plan of concerted action for meeting these needs been established? The partnership's objective is to provide tangible support of the North American Wetlands Conservation Act, passed in 1989, which seeks support through the North American Waterfowl Management Plan. A plan was established and initiated in May 1990 and is being implemented on schedule. A committee comprised of the four partners meets regularly to develop plans for the next stage and to assure long-term protection and enhancement of wetlands. Beyond the actual projects, related educational opportunities are increasing awareness among broad groups -- ranging from communities to employees to school children -- of the need for, and plight of, our endangered wetlands. 3. How is the partnership distinctive or innovative? What obstacles, environmental or otherwise, does it overcome? This partnership links Dow with highly effective premier conservation organizations to preserve and protect critical wetlands throughout North America. These respected groups have organized their individual strengths - including financial support and conservation expertise -- to address a well- defined and vital environmental issue. Beyond this North American program, local partnerships have developed with Dow employee volunteers and the community conservation and civic organizations. The project is a model for the popular term: "Think globally, act locally". 4. What measurable environmental or conservation benefits has the partnership produced? More than 10,000 acres of wetlands have been protected, restored or enhanced since the partnership was formed in May 1990. Projects cover key wetlands zones throughout North America, from Ontario, Canada to California. Just as important is the educational process underway as a result of increased awareness in these projects, and the commitment of community partnerships -- some founded by Dow employees - to restore and enhance wildlife habitats locally. 5. What aspects of the partnership can be modeled by others and transferred to other settings? This partnership epitomizes the extensive benefits of a public/private cooperative venture. The key to success is establishing common goals and pooling resources to make a more significant impact than if one partner acted alone. The partnership meets regularly to discuss and agree on annual agendas, and in so doing establishes a strong working relationship which not only benefits wetlands, but creates new opportunities for joint projects. P052 Application Form-1992 6. A-D: Please answer only the following Award criteria questions pertaining to the specific Award category for which you are applying. (For example: Partnership category, read the application form carefully and provide all information answer questions A1-A5; EQM, B1-B7; Innovation, C1-C5; ested. Please type or print clearly. Supplementary pages should Education, D1-D5). 1 iollow the format of this form as closely as possible. Incomplete applica- tions will not be considered. Answers should be clear, concise and should emphasize quantifiable results or benefits of the program. Each 1. Select the Award category for which you are competing: answer to a sub-question should not exceed 100 words. (Note: A program may be entered in only one category. See descriptions of Taken as a whole, all answers to criteria questions should categories in Question 6.) not exceed two pages. (01) X Partnership A. PARTNERSHIP: awarded to diverse organizations or (02) Environmental Quality Management groups that have fostered cooperative approaches to envi- (03) Innovation (04) Education and Communication ronmental needs at the local, regional, or national level. 1. Who are the partnership's members? What are their 2. Name of the project or program described in this application: roles? What resources do they bring to the partnership? Partnership for Wetlands Conservation 2. What are the partnership's specific environmental or 3. Name of Award Applicant(s): (Use separate sheet, if needed) conservation objectives? Has a sustainable plan of con- X Mr. Mrs. Ms. Miss Dr. certed action for meeting these needs been established? Name: Frank Popoff 3. How is the partnership distinctive or innovative? What obstacles, environmental or otherwise, does it overcome? Title: President and CEO Organization: The Dow Chemical Company 4. What measurable environmental or conservation benefits has the partnership produced? et: 2030 Willard H. Dow Center 5. What aspects of the partnership can be modeled by City: Midland State: MI Zip: 48674 others and transferred to other settings? Telephone: 517-636-0816 Fax: 517-636-5832 B. ENVIRONMENTAL QUALITY MANAGEMENT: awarded to organizations which have demonstrated that environmental values can be integrated into sound man- 4. Program contact who can answer questions regarding the application: agement decisions and objectives. (Note: This category Mr. Mrs. X Ms. Miss Dr. reflects broad-based organizational approaches. Special programs or projects may be more appropriate for entry Name: Sarah R. Opperman in one of the other three award categories.) Title: Group Manager, Science & Environmental 1. What are the organization's environmental policies Communications and objectives? Organization: The Dow Chemical Company 2. How has the organization's top management Street: 2020 Willard H. Dow Center demonstrated commitment to these policies and objec- tives? Do the policies demonstrate commitment City: Midland State: MI Zip: 48674 beyond legal compliance? Telephone: Fax: 3. What are the organization's environmental stan- dards for its product(s) and operations? (Explain how NOTE: The Selection Committee will rely heavily on Questions 5-6 in they go beyond legal constraints and how they relate to man- determining how well the application meets the award criteria. agement control mechanisms.) ase attach a one-page (not to exceed 500 words) summary, suitable 4. How are these policies and objectives incorporated in i publication, which provides a complete overview of the application. the: a) Day-to-day management of the organization; b) Orga- The one-page response should be clear, concise, and should emphasize nization's decision-making about research and development, quantifiable results or benefits of the program. long-range planning, capital, and operating budgets? 5. How are these policies and objectives reflected in the orga- NOTE: The following questions are for informational purposes. nization's relationships with employees, customers, suppliers, 7. How long has the technology, program, project or service been and the general public? operational? Two years 6. What are the organization's control mechanisms that give decision makers objective data to measure continuous perfor- 8. Which of the following most accurately describes the appli- mance improvement toward its short- and long-term environ- cant(s)? (Check more than one, if applicable.) mental objectives? (01) X National Business or Industry 7. What quantifiable, sustained environmental quality results (02) Regional or Local Business or Industry in products and processes have resulted from the organiza- (03) X National Nonprofit Organization or Foundation tion's environmental approach? (04) Regional or Local Nonprofit Organization (05) Local or State Government/Government Agency (06) Educational Organization C. INNOVATION-awarded to individuals, organizations and (07) Voluntary Civic Organization groups who have demonstrated exceptional creativity or pio- (08) Trade or Professional Society neered new approaches in the development and/or execution of (09) Youth Organization technologies, programs, projects, or services that are environ- (10) Labor Organization mentally sound and economically sensible? (11) Individual (12) Other (Please describe): 1. What is the purpose of the technology, program, project or service? 9. If business or industry, which of the following best describes the type of business or industry? 2. How is the technology, program, project, or service distinc- tive or innovative? What obstacles, environmentally or other- (01) Agriculture/Forestry wise, does it overcome? (02) Aerospace (03) Communications 3. How is the technology, program, project, or service superior (04) Construction to other approaches? Does it offer a viable alternative to a (05) Electronics/Computers problem for which no solutions previously existed? (06) Energy (07) Engineering 4. Can the technology, program, project or service be replicated (08) Environmental Services in an economically feasible manner? (09) Financial Services/Insurance/Real Estate (10) X Manufacturing-Chemical 5. What are the measurable, net long-term environmental ben- (11) Manufacturing-Other efits or results of the technology, program, project, or service? (12) Mining (13) Recreation (14) Trade-Wholesale D. EDUCATION AND COMMUNICATION-awarded to indi- (15) Transportation viduals, organizations, or groups which have developed educa- (16) Utilities-Electric, Gas or tional or informational programs that inspire respect for the (17) Other (Please describe): environment and raise the public's environmental literacy. 10. Which of the following most accurately describes the environ- 1. What is the program? What are its environmental or conser- mental program under consideration for an award? (Check more vation objectives? than one, if applicable.) 2. Who is the program's audience? How large is the audience? (01) agriculture How is the program's effect on the audience determined? (02) air quality (03) X conservation 3. What is original or distinctive about the program? (04) education-general public (05) education-academic 4. What are the measurable results or benefits produced by the (06) energy program? How does the program promote the development (07) environmental quality management of an environmental ethic and make a positive contribution to (08) forestry environmental awareness? (09) hazardous waste remediation (10) international 5. How can the program be used or modeled by others? (11) natural resources (12) pollution control 3) recreation 14. Please indicate which of the following are the primary audi- ences, beneficiaries, or users of the program or service, and esti- 4) recycling (15) solid waste mate how many persons are served: (Select up to 3 categories.) (16) source reduction/pollution prevention Type (17) water quality How Many People (18) X wetlands (01) Business or Industry (19) wildlife and fish resources (02) Trade or Professional Society (20) Other (Please describe): (03) X Government NA (04) Educational Organizations 11. If applicable, list the sources of the program's support and the (05) Youth percentage of support provided, including grants and in-kind (06) Community or Public Interest Groups contributions of goods and services. (Use separate sheet if needed). (07) Local Community or Local Public (08) X General Public NA Source The Dow Chemical Company % 50 (09) X Employees 30,000+ (10) Customers or Clients Source National Fish & Wildlife % 50 (11) Other (Please describe): Foundation Source % 15. Has the program been honored with any other environmental 12. Please estimate the cost to develop the program or project, or conservation awards in the past five years? including approximate value of in-kind contributions of goods No and services: $ 6 million 12 If the project is ongoing, what is the annual cost? ..2 million 16. In one paragraph (not to exceed 50 words), please summarize the program, its objectives and what it has accomplished. Use space provided below. This paragraph should be suitable for use in a catalog, database or brochure. The Partnership for Wetlands Conservation is a public/private partnership supporting the North American Wetlands Conservation Act. It commits conservation expertise and $6,000,000 to preserve endangered wetlands. Since 1990, it has allocated these resources to over 10,000 wetlands acres. Dow employee volunteers also coordinate habitat projects on/near Dow property. 17. Please include 3 one-page letters of recommendation attached How to Apply to the application when it is submitted for consideration. Letters Completed applications must be postmarked should be addressed: "Attention: Award References." References by May 22, 1992 and mailed to the: should have first-hand knowledge of the environmental program, service, or technology and should offer a candid evaluation of its The President's Environment and success or effectiveness. References may also include users or Conservation Challenge Awards beneficiaries of your program. Council on Environmental Quality The White House NOTE: Letters of recommendation must accompany the applica- tion when it is submitted to CEQ. Letters sent directly to CEQ 722 Jackson Place, NW will not be considered. Please list the references in the spaces Washington, DC 20503 below. All information submitted with the application should be Name: Joyce M. Kelly considered public information and becomes property of the President's Challenge Awards program. Executive Director, Wildlife Habitat Award recipients will be notified in Fall 1992. Recipients Title: Enhancement Council must be willing to assist the President's Challenge Awards Street: 1010 Wayne Avenue, Suite 1240 program in making nonproprietary information about their environmental programs available to others who Silver Spring MD 20910 State: Zip: wish to replicate their success. City: 301-588-8994 301-588-4629 Fax: Telephone: Application Format Please submit one original and four photocopies of your Name: William C. Ashe application. You may include up to 10 pages of supporting Director, National Fish and Wildlife materials. (NOTE: Photocopying both sides of a sheet of Title: Foundation paper will be considered two-pages.) Any oversized items must be reduced to fit a standard 8.5" X 11" page format. Weir Hill Road Street: 01776 Supporting materials may include items such as brochures, Sudbury MA State: Zip: City: photographs, press clippings, and graphs depicting the 508-443-0498 508-443-2898 program's results. The materials may not be used as a Fax: substitute for written responses to Questions 5 and 6. Telephone: The order of pages in the submitted application should be Name: John C. Sawhill as follows: 1. 4-page application (Questions 1-20) President and Chief Executive Officer 2. 500-word overview summary (Question 5) Title: The Nature Conservancy 3. 2-page responses to criteria questions (Question 6) Street: 1815 North Lynn Street 4. 10 pages of supporting materials 5. 3 letters of recommendation (Question 17) Arlington State: VA 22209 Zip: City: NOTE: The entire package should be stapled in the upper, 703-841-5300 703-841-1283 Fax: left-hand corner. Any items sent over the 10-page limit of Telephone: supporting materials will be disregarded and not reviewed by the technical evaluators and selection committee. Do 18. Please sign below to indicate that all applicants agree a) to not put the application or backup materials into a binder, abide by the rules and requirements of the awards competition, notebook or plastic cover. and b) that all information submitted is true and accurate to the best of their knowledge. OMB Control No. 0331-0002, (Exp. 2/95): As required by the Signature: Sarah Apperman Date: 3/21/92 Paperwork Reduction Act, CEQ estimates that completion of this application will take 10 hours. Send comments regarding the col- lection of this information, including suggestions for reducing the paperwork burden, to CEQ and also to: Paperwork Reduction Pro- Title: Group Manager Organization: The Dow Chemical Company ject, Office of Management and Budget, Office of Information and Regulatory Affairs, 725 17th Street, NW, Washington, D.C., 20503 Telephone: 517-636-3270 printed on recycled paper containing more than 50% post-consumer waste #5. Partnership for Wetlands Conservation For more than 20 years, Dow employees have been developing and implementing conservation projects on and near company property. This partnership. grassroots dedication led the company to forge an innovative public/private Comprised of Dow and three premier conservation organizations: Ducks Unlimited, Inc., The Nature Conservancy and the National Fish and Wildlife Foundation, the objective is to preserve and protect North America's endangered wetlands. Specifically, the Partnership for Wetlands Conservation was formed to provide tangible support for the North American Wetlands Conservation Act, passed in December 1989. Now in its third year, the partnership is making wetlands acquisition and restoration projects a reality throughout North America. Dow's commitment of $3 million over a four-year period, of which $2.5 million is directed to help implement the North American Waterfowl Management Plan (NAWMP), making it the largest corporate financial donation to this effort. It also triggers matching funds from the Foundation, which in turn is enlarged by other NAWMP partners such as Ducks Unlimited and The Conservancy. Since 1990, $3.2 million has been earmarked ($1.6 by Dow with matching grants by the NFWF) and expertise dedicated (primarily by Ducks Unlimited and The Conservancy) to support (#?) diverse projects. These include the Hillman Marsh in Ontario, Canada; the ACE Basin in South Carolina; Peach Point in Texas; the Mandalay Marsh in Louisiana; the Parrott Ranch in California and the Delhomme Reserve in Texas. In all, the partnership is providing funds and conservation expertise to protect and enhance more than 10,000 acres of North America's critical wetland habitats. The Conservancy estimates that more than 70 percent of our country's most threatened and endangered species depend on some kind of wetlands eco- system. This stewardship project stretches beyond immediate results to benefit future generations of wildlife and humans alike. Conservation is more than contributing funds; it means participating, too. Dow employee volunteers have established committees that develop local wildlife habitat conservation projects. With encouragement and financial support from Dow, they establish partnerships with community environmental and civic organizations. Beyond the $2.5 million, Dow has earmarked $500,000 of the grant for habitat projects on or near Dow property. Four of these projects have been officially certified by the Wildlife Habitat Enhancement Council, a 1991 honoree. This hands-on involvement is a highly effective conservation education tool. It also improves employee-management relations. #6. Answer the following questions for Partnership (A) 1. Who are the partnership's members? What are their roles? What resources do they bring to the partnership? Members include The Dow Chemical Company, Ducks Unlimited, Inc., The Nature Conservancy and the National Fish and Wildlife Federation. All four members of the partnership serve on a committee to solicit project ideas and designate funding and management oversight. Dow is donating $3 million, the Foundation has committed matching grants. Ducks Unlimited and The Conservancy are largely responsible for implementing wetlands projects. 2. What are the partnership's specific environmental or conservation objectives? Has a sustainable plan of concerted action for meeting these needs been established? The partnership's objective is to provide tangible support of the North American Wetlands Conservation Act, passed in 1989, which seeks support through the North American Waterfowl Management Plan. A plan was established and initiated in May 1990 and is being implemented on schedule. A committee comprised of the four partners meets regularly to develop plans for the next stage and to assure long-term protection and enhancement of wetlands. Beyond the actual projects, related educational opportunities are increasing awareness among broad groups -- ranging from communities to employees to school children - of the need for, and plight of, our endangered wetlands. 3. How is the partnership distinctive or innovative? What obstacles, environmental or otherwise, does it overcome? This partnership links Dow with highly effective premier conservation organizations to preserve and protect critical wetlands throughout North America. These respected groups have organized their individual strengths - including financial support and conservation expertise -- to address a well- defined and vital environmental issue. Beyond this North American program, local partnerships have developed with Dow employee volunteers and the community conservation and civic organizations. The project is a model for the popular term: "Think globally, act locally". 4. What measurable environmental or conservation benefits has the partnership produced? More than 10,000 acres of wetlands have been protected, restored or enhanced since the partnership was formed in May 1990. Projects cover key wetlands zones throughout North America, from Ontario, Canada to California. Just as important is the educational process underway as a result of increased awareness in these projects, and the commitment of community partnerships -- some founded by Dow employees - to restore and enhance wildlife habitats locally. 5. What aspects of the partnership can be modeled by others and transferred to other settings? This partnership epitomizes the extensive benefits of a public/private cooperative venture. The key to success is establishing common goals and pooling resources to make a more significant impact than if one partner acted alone. The partnership meets regularly to discuss and agree on annual agendas, and in so doing establishes a strong working relationship which not only benefits wetlands, but creates new opportunities for joint projects. 500 3988 THIC1 the sun. weanesday June o. 1950 JOHN KERR Outdoors The Toronto Sun June 6, 1990 Bashing big business for polluting our waterways and destroying wildlife habitats is a popular sport, and there's no doubt it's been deserved. But, often, there's a flip-side. And. hopefully, the recent activi- ties of Dow chemical divisions are the way of the future - business investing in protecting areas for fish and wildlife. The latest benefactor has been the 193-hectare Hillman Marsh. located on Lake Erie about five km north of Point Pelee National Park. Fluctuating Lake levels alternately flooded and drained the marsh. making it an inferior backwater. rather than a major wildlife and waterfowl producer. All that's changed this spring thanks to Ducks Unlimited Canada (DU) and Dow Canada (DC). DU is restoring and stabilizing the marsh by con- structing a system of dykes and pumphouses to maintain water levels and by diverting polluted Hillman Creek away from it, said Greg Wild, DU's southwestern Ontario regional technologist. The marsh is expected to become a major water- fowl breeding and stop-over site, rivalling Point Pelee. as well as supporting upland game such as deer and smaller birds and animals. DC has pledged a record-breaking $250,000 (U.S.) to DU to offset its costs of $507,000 for the Hillman Marsh project. The first $175,000 installment was presented to Dr. Duncan Sinclair. DU's outgoing president, late last month in Sarnia by Dave Buz- zelli, president and chief executive officer of DC, and Dennis Lauzon. vice-president for DC's Sarnia manufacturing division. Some cynics claim such moves are little more than publicity stunts from polluters seeking to become sociably acceptable among conservationists and environmentalists. Perhaps. And perhaps big business is waking up to the fact that society will no longer tolerate dirty manufacturing that destroys our ecosystems. Who cares what the motives are. We all benefit - hunters. passive wildlife users. and. of course, this poor abused earth and its birds and animals. Hats off to Dow Chemical. Contribution Targets Wetlands he Dow Chemical Company re- agreement between the U.S. and Can- cently announced a new four- ada to preserve more than 5.5 million T year "Partnership for Wetlands acres of critical wetland habitat. Conservation" with Ducks Un- Dow's first installment of $1 mil- limited, Inc., The Nature Con- lion was presented to the National Fish servancy and the National Fish and and Wildlife Foundation which has Wildlife Foundation to preserve Amer- pledged to match the contribution on a ica's endangered wetlands. one-to-one basis with congressionally Dow's $3 million contribution for appropriated funds. wetlands protection and restoration to "Let me emphasize how much we the conservation groups represents the value our partnership with these organi- largest corporate financial donation zations," said Frank Popoff, president ever to benefit the North American and chief executive officer of The Dow National Fish and Wildlife Foundation/Dave Menke Waterfowl Management Plan - an Chemical Company, referring to the conservation groups. "I think that all of CHEMECOLOGY is published by the Chemical us here today recognize that conserva- Manufacturers Association, 2501 M St., N.W. tion and environmental protection are vation that has been made by a corpora- Washington. D.C. 20037. ISSN 0738-7776. challenges best met by public/private tion. No less significant is Dow's leader- CMA IS a non-profit trade association of United sector partnerships." ship in restoring wetlands on its own States and Canadian company members. Three keystone, wetland acquisi- property." EDITOR: Laurie Hayes tion and restoration projects of the Ducks Unlimited and The Nature TECHNICAL ADVISERS FROM INDUSTRY: NAWMP will be the first beneficiaries, of Conservancy™ will identify and imple- John Fossett, Sandoz Crop Protection Corp. lohnson, Rohm and Hass Co. the partnership. These include the ACE ment the targeted wetlands projects as es D. Malloch, Monsanto Co. Basin in South Carolina, Peach Point in well as provide wetlands management ian McIntire, Eastman Chemical Co. Texas and the Hillman Marsh in Ontario, expertise. Additional projects will be DESIGNER: Neo Graphix Canada. Dow has also. earmarked announced as the partnership develops ILLUSTRATOR: Wendy Van Nest $500,000 of its contribution to protect, over the next four years. TYPESETTER: General Typographers Inc. conserve and restore wetlands on and Dow's concern for environmental Except for articles and materials that are near its corporate properties. protection is also demonstrated by its specifically copyrighted (designated with the In accepting the $1 million contri- aggressive waste reduction, product copyright symbol ©). no special permission IS bution on behalf of Ducks Unlimited, stewardship and plastics recycling pro- required to quote or reproduce from this publication. Credit is appreciated when The Nature Conservancy and the Na- grams. The company's involvement in reproducing non-copyrighted articles and tional Fish and Wildlife Foundation, wetlands preservation is only one exam- materials. James D. Range, chairman of the Foun- ple of "Conservation 2000," Dow's re- Please contact the editor at (202) 887-1204 dation, said, "Dow's contribution is one dedication to environmental conserva- for permission to reprint copyrighted articles of the most significant to benefit conser- tion and protection. and materials. CHEMECOLOGY BULK RATE U.S. POSTAGE July/August 1990 PAID PERMIT NO. 4820 FORESTVILLE, MD M CHEMICAL MANUFACTURERS ASSOCIATION 2501 St., N.W. Washington, D.C. 20037 JANDY © 1988 WHEC WILDLIFE HABITAT ENHANCEMENT COUNCILˢM May 20, 1992 The President's Environment and ard of Directors Conservation Challenge Awards Philip X. Masciantonio Council on Environmental Quality air S. Steel Group 722 Jackson Place, NW Washington, DC 20503 chard L. Erdmann ce Chair Attention: Award References he Conservation Fund ichael P. Lawlor To the Selection Committee: crecary-Treasurer owning-Ferris Industries I am pleased to endorse the nomination of the Dow Chemical Company for onald J. Barry 'orld Wildlife Fund the President's Environmental and Conservation Challenge Award in the Γ. Murray W. Brockman partnership category. 1. du Pont de Nemours & Co. lagalen O. Bryant I am quite familiar with Dow's long-standing commitment to wetlands and ara Wildlife wildlife habitat protection. As part of its Partnership for Wetlands ohn Clark Conservation, the company has allocated $500,000 to protect, conserve and Consumers Power Co. restore wetlands and wildlife habitat on and around Dow property. While Matthew B. Connolly, Jr. )ucks Unlimited, Inc. Dow employees have already embraced opportunities to help wildlife at a number of locations, these funds have enabled employee wildlife committees lenry Diamond Beveridge & Diamond to substantially expand their efforts on behalf of native plants and animals. talph Grossi American Farmland Trust Four of these projects have been certified by our organization for meeting the George R. Lamb highest standards of wildlife protection. These sites are located in Dalton, ackson Hole Preserve Inc. Georgia; Granville, Ohio; Joliet, Illinois; and Freeport, Texas. To qualify for ack Lorenz this certification, each site is required to develop a formal wildlife zaak Walton League management plan which successfully addresses how food, water, cover, and enry Martin living space are provided for targeted wildlife. At Dow's Joliet site, for Dow Chemical U.S.A. example, employees increased the size of an existing wetland threefold to 170 Robert L Mayville acres. It's an outstanding example of how a corporation's people and Vulcan Materials Co. resources can be used to better the land and its ecosystem. Sheila Raviv Burson-Marsteller Through its attitude and performance, Dow has demonstrated continued Dennis E. Wheeler Coeur Alene Mines Corp. leadership in the corporate community in the area of environmental Dr. Michael Zagata responsibility. I encourage you to give their nomination serious Transco Energy Co. consideration. Joyce M. Kelly Sincerely, Executive Director Wildlife Habitat Enhancement Council John Killy lovce M. Kelly Executive Director Wildlife Habitat Enhancement Council 1010 Wayne Avenue, Suite 1240, Silver Spring, Maryland 20910 Telephone: 301-588-8994 Fax: 301-588-4629 NATIONAL FISH AND WILDLIFE FOUNDATION WEIR HILL ROAD SUDBURY. MA 01776 (508) 443-0498 FAX: (508) 443-2898 May 20, 1992 The President's Environment and Conservation Challenge Awards Council on Environmental Quality The White House 722 Jackson Place, NW Washington, D.C. 20502 Attention: Award References To the Selection Committee: The National Fish and Wildlife Foundation (NFWF) is pleased to recommend the DOW Chemical Company for the President's Environmental and Conservation Challenge Award, in the partnership category. DOW, over a three year period, is contributing $3,000,000 to protect our Nation's wetlands and migratory bird resource. It has formed a partnership with Ducks Unlimited, Inc., The Nature Conservancy, and the NFWF in exactly the type of initiative envisioned under the North American Wetlands Conservation Act, passed by Congress and signed by President Bush in 1989. Over 10,000 acres of wetlands have been protected or restored in California, Texas, South Carolina, Louisiana, and Ontario, Canada, with these DOW funds. DOW's grant and the formation of this partnership is fundamental to the success of the North American Waterfowl Management Plan (NAWMP). Not only does it benefit the NAWMP, but its activities in South Carolina and Texas (ACE River Basin and Delhomme) bring substantial benefits to your Coastal America program. The NFWF is committed to matching DOW's contribution, dollar for dollar, because of its value to these programs. Beyond these efforts, DOW also has taken a leadership role in restoring wetlands on its own property, with employees volunteering their time to implement these projects. It has been a pleasure to participate within this partnership over the past two years. I heartily support this effort and recommend it for this distinguished honor. Wall Sincerely, Mah William C. Ashe, Director North American Waterfowl Management Plan in baber The 1815 North Lynn Street Nature Arlington, Virginia 22209 Conservancy (703) 841-5300 Fax: (703) 841-1283 John C. Sawhill President and Chief Executive Officer May 20, 1992 The President's Environment and Conservation Challenge Awards Council on Environmental Quality 722 Jackson Place, NW Washington, D.C. 20503 ATTENTION: AWARD REFERENCES To the Selection Committee: I am pleased to recommend The Dow Chemical Company for the President's Environmental and Conservation Challenge Award in the partnership category. Dow exhibited extraordinary leadership and innovation in creating the Partnership for Wetlands Conservation. As the lightning rod in this effort, Dow is illustrating the business sector's critical and intrinsic role in preserving our environment. A biologist would explain that an "ecotone" is the border zone where different kinds of natural communities overlap. For example, where a forest meets a marsh or a river meets the ocean. It is in these ecotones where the diversity of life becomes strongest. This is an apt analogy for our partnership. These public/private ecotones coalesce unique resources and tools to make a tremendous contribution. I am proud of the progress our partnership is making. Having worked with Dow on this effort since 1990, I deeply appreciate not only the financial investment, but also Dow's sincere dedication to enriching the world we all share. I believe Dow - and the Partnership for Wetlands Conservation - is deserving of this prestigious award. Best regards. Sincerely, Recycled Paper DUCKS UNLIMITED FOUNDATION UCKS UNLIMITED FOUNDATIO DUCKSUNIMITEDFOUNDATION DUCKS UHLIMITED FOUNDATION SECURITY DUCKS U JHLIMITED FOUNDATION 1990-1991 ANNUAL REPORT K SM DUCKS UNLIMITED FOUNDATION an now DUCKS UNLIMITED N. FOUNDATION T WORKS One such Foundation. Dow Chemical Fish multi-vear agreement unvoiv me Company. Ducks Ducks Unlimited Foundation obtains other funding Unlimited Nature Conservancy and the National by a T wetland areas - primarily large. he corporations, individuals and The Wildlife Foundation was made possible Company from foundations (1) restore and protect specially and grant from Dow Chemical the agreement $3,000.000 $1,000,000 installment of Conservation" ÷ selected wethind ecosystems designated Waterfowl as An initial "Partnership for Wetlands D.C. threatened by the North American itself entitled presented by Dow during a Washington, critical Management Plan. The Foundation IS was press conference on May 23. 1992. composed of three principal elements: contribution. which will be matched through on a WETLANDS AMERICA. the program projects under The Dow basis with Congressional funds which 1) land acquisition and conservation one-to-one Fish and Wildlife Foundation. are initiated by the Foundation, the National the largest corporate Waterfowl donation 10 date on 2) REVOLVING America acquisitions and IS efforts. FUND, which provides replenished loans for represents behalf of the North American Management Plan. SINGH Wetlands through private, site-specific fund-raising mentioned the Foundation also operates a that can ENDOWMENT FUNDS, stable sources provide of income. As fund and endowment funds personal revolving accept gifts of cash, securities. tangible 3) private contributions, that and its created operating by support for the Foundation major property, and real estate. projects. Because biological health of vast are frequently wetland G commercial wetland or upland habitat. Ecologically ifts of sold according to their ecological reinvested real estate to the Foundation's revolving or the Foundation seeks to ensure the fund are value and the proceeds comprehensive complementing partnerships other in key properties are sold (1) other Wildlife conservation Service 5 tracts, with corporations and established organizations to provide for the habitats. long- significant entities, such as the U.S. Fish and conservation term protection and restoration of wetland 4 DUCKS NATIONAL HEADQUARTERS One Waterfowl Way UNLIMITED Long Grove, Illinois 60047 (708) 438-4300 INC. President John E. Walker Galveston, Texas May 21, 1992 P 052 Chairman of the Board Harry D. Knight Williamsburg, Virginia The President's Environmental and Executive Vice President Conservation Challenge Awards Matthew B. Connolly, Jr. Long Grove. Illinois Council on Environmental Quality 722 Jackson Place NW Senior Vice Presidents Washington, DC 20503 Harold W. Andersen Omaha, Nebraska Attention: Award References: J. Daniel Baasen Stillwater, Minnesota John R. Belz Gentlemen: St. Louis, Missouri Jeff Churan I am writing to strongly endorse the nomination of the Chillicothe, Missouri Partnership for Wetlands Conservation in the partnership J. Travers Edwards, Jr. category of the President's Environmental and Newport News, Virginia Conservation Challenge Award. Randolph A. Marks Buffalo, New York The partnership is comprised of the Dow Chemical Company, Carl A. Pierceall Muskogee, Oklahoma The Nature Conservancy, the National Fish and Wildlife Foundation and Ducks Unlimited, Inc. Dow's contribution Edwin H. Roberts Oxford, Mississippi is unprecedented in magnitude -- both in dollars and Donald L. Rollins international scope. Zionsville, Indiana Stephen L. Schuetz The partnership was formed in 1990 and has already Wichita, Kansas enhanced wetlands property throughout North America. The Robert.]. Sciutto ACE Basin, encompassing 350,000 acres, has been a massive Orinda, California undertaking and the partnership's contributions are Clark Springer invaluable. Through this group, Peach Point in Texas has Homer, Alaska new water control structures to retain scarce freshwater, John A. Tomke Danville, California assuring permanent marshes for wildlife. The partnership also has reconstructed a 477 acre marsh -- Hillman Marsh Thomas L. Williams III Thomasville, Georgia on the Lake Erie shoreline of Canada -- into a new haven for wetland wildlife. Treasurer William G. Mecklenburg Naples, Florida On behalf of Ducks Unlimited, Inc., I'm proud to add my endorsement of the Partnership for Wetlands Conservation Assistant Treasurers William C. Allen and appreciate your serious consideration. Barrington, Illinois Stanley W. Koenig, Sr. Sincerely, Dundee, Illinois Edward M. Puls Long Grove, Illinois Richard T. Schroeder Matthew B. Connolly, Jr Chicago, Illinois Executive Vice President Secretary Peter N. Pund St. Charles, Illinois Executive Secretary Kenneth V. McCreary Long Grove, Illinois LEADER IN WETLANDS CONSERVATION DOW DOW TODAY No. 4 January 16, 1992 CONSERVATION 2000: Dow's Commitment To Wetlands & Wildlife Habitat Protection A parking lot at Dow's Texas Opera- tions in Freeport has been covered with shells and turned into a nesting ground for these Black Skimmer birds. CONSERVATION DOW A DOW COMMITMENT TO PROTECT Photo: Ed Cristr THE ENVIRONMENT W e've come to realize that and energy of thousands of Dow it's not enough just to employees, we've worked to save operate our plants safe- and restore more than 60,000 acres ly and reduce our emissions. Pro- of endangered wetlands on and tecting the environment includes near Dow property. In addition, preserving and restoring vital natu- we're partially financing the preser- ral resources such as wetlands and vation and enhancement of another other places where animals eat, 380,000 acres of wetlands through- sleep and breed. That's why at Dow out the United States and Canada facilities throughout the United through partnerships with govern- States and Canada, you will find ment agencies, industry, commu- conservation and restoration pro- nity groups, and conservation and jects that range from birds nesting other organizations. And, now at a parking lot filled with oyster we're starting to do even more con- shells, to a 150-acre preserve, to servation work on or near Dow EDITOR'S NOTE: rearing ponds for redfish and wall- properties. The Environmental, Health and Safety e. function wanted to share this informa- This new thrust comes from our tion to multiple audiences via a pic- In the past decade, through dona- CONSERVATION 2000 initiative, turesque brochure. But due to tions of money, land and the time launched in May 1990. economic considerations we are using (over) the existing Dow Today format and established distribution system. DOW FAST FACTS "Dow has long been involved in the conserva- tion of wetlands and wildlife habitats on and A look at the importance of wetlands near our corporate properties. This new thrust under CONSERVATION 2000 renews and Did You Know? broadens our efforts to leave the land and its Wetlands provide habitat for waterfowl, pheasants and other wildlife. ecosystem as we found it - if not better." Frank Popoff, Dow president and CEO, May 23, 1990 "Dow's contribution is one of the most signifi- cant to benefit conservation that has been made by a corporation. No less significant is Dow's leadership in restoring wetlands on its own property." James D. Range, chairman of the board, National Fish and Wildlife Foundation May 23, 1990 Wetlands also act as a filter to remove pollutants from water thereby improving the quality; absorb water which prevents flooding; recharge farm wells; and produce timber, fish and game. On May 23, 1990, Dow joined forces protect North America's wetlands. presented to the partners in 1990 with three premier conservation Dow's contribution through CON- provided financial assistance to key organizations - Ducks Unlimited, SERVATION 2000 represents the preservation projects at the sprawl- Inc., The Nature Conservancy and largest corporate financial donation ing 350,000-acre ACE Basin, south The National Fish and Wildlife ever to benefit the 6 million acres of of Charleston in South Carolina's Foundation - to form the "Partner- critical wetlands habitats included low country; the 10,311-acre Peach ship for Wetlands Conservation." in the agreement between the Point Wildlife Management Area in Dow's contribution to the partner- United States and Canada - called Brazoria County, Texas; and the the North American Waterfowl 900-acre Hillman Marsh Conserva- ship is a donation of $3 million over a four-year period to partially fi- Management Plan. tion Area in Ontario, Canada. nance projects that preserve and The first $1 million installment Dow On September 17, 1991, Dow pre- sented our partners the second installment - $550,000. That dona- tion provided partial funding for the 7,000-acre Mandalay Marsh, a wetlands complex lying along the Louisiana Coast within the Bayou Penchant Basin; the 14,000-acre Par- rott Ranch, located along the Sacra- mento River in north-central California; and the 2,227-acre Del- homme Reserve in Texas. Of Dow's total financial contribution of $500,000 to the Hillman Marsh HILLMAN MARSH Conservation Area, Dow Canada's $285,000 donation is the largest ever Photo: Wayne djack to a Ducks Unlimited Canada project. Dow Canada also donated another $30,000 to help make an on-site nature center an educational tool. The level of commitment and the depth of ision Dow has exhibited in this "Partnership for DOW FAST FACTS Vetlands Conservation" program should serve as A look at the statistics that show our wetlands preservation progress an inspiration to all corporations - large and small - to establish their niche in the conserva- Did You Know? tion movement and move forward with dispatch. A thousand acres of wetland habitat are destroyed daily.* "When you get right down to it, this is a gift of life, and what greater gift is there?" John Ernest Walker, president, Ducks Unlimited, Inc. May 23, 1990 Our commitment to the "Partner- Through Conservation 2000, Dow is contibuting $3 million for ship for Wetlands Conservation" wetlands protection and restoration, the largest corporate also includes using $500,000 of that financial donation ever to benefit the North American Water- $3 million to protect, conserve and fowl Management Plan. Under the Plan, Canada and the U.S. seek to protect more than 6 million acres of important wet- restore wetlands and wildlife habi- lands in North America. tat in and around Dow property. It's an incentive for Dow employees - our working "environmentalists" - to dc even more "great things." Projects underway include the con- struction of a wildlife rehabilita- tion/release cage to care for animals in Granville, Ohio; conver- sion of a 60-plus acre area of now fallow land into a wildlife area and nature trail at the Hanging Rock plant in Ohio; enhancement of a wooded area at the Riverside plant in Missouri, and an eight-acre seasonal wetlands in Pittsburg, California. Tens of thousands of geese, ducks, Alimited wading birds, shore birds and song- birds drop by or nest in the 2,227-acre Delhomme Reserve in Texas. Photo: Du MICHIGAN DIVISION Our environmental efforts begin at wetlands to Ducks Unlimited, Inc. home, in and around the communi- That land, just east of Dow's Lud- ties where we live and work. In ington plant, is a haven for ducks, 1985, for instance. Dow's Michigan swans and geeso. Additionally, as Division donated 51 acres of prime part of a partnership, we donated 43 acres of land at that plant site and $12,000 worth of equipment for con- struction of a walleve rearing pond - to bring the species back to the Ludington area. We are donating $132,000 over a three-vear period to the develop- ment of a wetland site which will be incorporated into the educational activities at the Chippewa Nature Center in Midland, Michigan. Officials four one of 30 wetlands sites Photo Anila Kenth in four mid-Michigan counties being restored through 11 partnership of Dote. General Motors Corporation and Michigan state conservation agencies. EASTERN DIVISION Dow's Eastern Division facilities in Dalton, Georgia; Granville, Ohio; and Joliet, Illinois, are among the company's four sites to be recog- nized for meeting high standards of environmental enhancement by the Wildlife Habitat Enhancement Council (WHEC). Dow's Freeport, Texas, facility also has received such certification from WHEC, a national non-profit coalition of indi- viduals, corporations and environ- mental groups that helps com- panies improve their lands for wildlife. Photo: Ty Witwer "The plans and projects at these Dow facilities are biólogically sound and beneficial to wildlife and deserve public recognition and sup- Each year, migrating geese rest and nest at the pond on the 1 1/2-acres wetlands at port," said Joyce Kelly, executive director of WHEC. "Dow and its the Granville Research and Development Center. The wildlife habitat at the facility also contains switch grass and prairie flower areas, and a nature trail with nesting employees who have established these wildlife programs have made boxes for various species of birds. The wildlife habitat committee sponsors an substantial long-term commitments annual photography contest and an "Adopt-A-Bluebird" program. to wildlife protection." LOUISIANA DIVISION t the Grand Bayou Operations That donation was racilities, we have a fledgling "Dow in addition to the for Ducks" program where employ- more than 46,000 ees' families build wood duck nest- acres of land in and ing boxes from kits that were made adjacent to the at the carpenter shop there. Some of Atchafalaya Basin, the plywood for the project was which Dow donated "recycled" from the production to the state of plants. Of the 60 duck boxes built in Louisiana in 1981 to 1991, the majority were donated to be used as wildlife the Louisiana Department of management areas Wildlife and Fisheries. The rest of open to the public. the boxes were put up at the divi- sion's Brine Production Facility in Napoleonville. Dom Chemical. H.S.A. For providing the key to open "The significance of your donation (Atchafalaya Basin land) in the door of compromise on saving the tangible terms of acreage and future-related public benefit alone great Atchafalaya Basin Wilderness. cannot be overstated. PRESENTED BY THE LOUISIANA WILDLIFE FEDERATION Gary 1. Hickman, then area manager of the U.S. Department of Interior Fish and Photo: Gleason Photography Wildlife Service in Jackson, Miss. December 1981 TEXAS OPERATIONS The Dow folks in Texas have a fish at the Dow Nature Refuge in Lake and screech owls. Dow also has story to tell: a nature preserve; a Jackson, Texas. The site contains donated 60 acres of land in Lake hatcherv on the way; and a parking plantings of wildflowers and trees. Jackson and is assisting in the lot that really is for the birds. Each And nesting boxes for several development of a world-class ma- year, about 150 species of birds land species of songbirds, wood ducks rine hatchery. From April to August every year since 1968, orange and black-billed skimmer birds have taken over this shell-covered parking lot at the Freeport, Texas, plant. The lot now serves as a rookery for the largest black skimmer nesting colony on the Texas coast and the only nesting ground located inside an industrial complex. An annual "Skimmer Open House" at the plant remains a popular attraction. Texas Parks and Wildlife officials like these two men assist in harvesting redfish reared in a 12-acre pond at Photo: Ed Cris Dow's Freeport, Texas, plant. More than 12 million redfish fingerlings have been raised there since 1985. WESTERN DIVISION Many Monarch butterflies like this one frequent the 150-acre Dow Wet- lands Preserve in Pittsburg, Califor- nia. Lying on the eastern portion of Dow's Pittsburg plant and adjacent to the San Joaquin River, the pre- Photo: Western Division serve features both tidal salt marsh and upland grass areas. The pre- serve is home to numerous wildlife species and several rare native plants. WESTERN CANADA DIVISION Protection of the environment has the petrochemical industry. To played an important part in Dow reduce the overall environmental Canada's $800 million Hydrocar- impact of this business expansion, a bons Project, which is designed to 220-acre "Wildlife Greenbelt" is produce the feedstock ethylene for being built to surround the project site in Fort Saskatchewan, Alberta, Canada. The area now hosts a vari- ety of wildlife species including white-tail deer, red fox, red-tailed hawks and waterfowl. Initiated in 1989 and scheduled for completion in 1993, the greenbelt will consist of 74 acres of wetlands and 145 acres of landscaped areas. The area now features over 14 dif- ferent species of wildflowers native to Alberta, producing an array of colors. Photo: Gerry Emas DOW TODAY is published by Dow News & Media Services, Midland, MI 48674 (517) 636-2381 Editor: Jan Larson; Editorial Assistant: Cheryl Schultz; Contributing Editor: Anthony Hebron; Graphics: Dow Graphic Communications. Printed on PRO Recycled Paper Application Summary Number: Q.001 116ject: Environmental Management and Conservation at IBM Contact: Mr. John F. Serino IBM Corporation 208 Harbor Dr. Telephone: Stamford, CT , 06904- (203) 973-7750 Summary: IBM demonstrates that a large company can institutionalize and practice environmental protection and conservation through visionary policies, sound practices, executive leadership and employee commitment. IBM's proven record of accomplishments results from meeting or exceeding government regulations and, where none exist, by setting and adhering to its own stringent standards. NOTE: Some technical evaluators provided written opinions, based on their view of the criteria. The following is included for your background only. mments: Outstanding program, strong and clear package. Very impressive recommendations from outside experts. Note clear policies from Chairman. Goals include energy conservation, waste reduction, recycling CFC reductions, and air emission reduction. Evidence of awards and other employee incentives. Both real time incident reporting and long range plans and research. Goal achievement is tracked and statistics are supplied in the package. Notes 22 awards for the program in past 5 years. Over the years, IBM's approach to environmental issues has been improving. Now IBM has committed to do what's right for the environment and established the comprehensive program. IBM generously donated millions of dollars to various organizations and research institutions to facilitate knowledge growth and technology transfer. IBM is an innovator and leader in this field. They are using their market clout to improve not only their environmental record, but that of its suppliers-even in the developing world. Leadership position in CFC reduction, toxic air emissions. IBM has been engaged on all fronts for years -- not recent conversion. Forefront of technology to protect environment. Has applied IBM's management excellence to integrated approach throughout organization worldwide. Environmental policies clearly stated and aggresively implemented. Invested substantial funds when industry was in downturn -- evidence of real commitment. Heavy on policy and guidelines. Ahead of curve on air toxics. Good support letters. sound policy. CFC reductions. Q.001 Question 5 Environmental Quality Management, Respect for the Planet at IBM IBM has a long-standing commitment to environmental protection. In 1967, 1971 and 1974, IBM issued worldwide policies on safety, the environment and conservation. Each has been strengthened over the years. These policies, and our subsequent actions, often were initiated before government regulations were issued. The enclosed Corporate Policy 139 is the latest affirmation of objectives that have been woven into IBM's business fabric for decades. A corporate vice president oversees worldwide environmental affairs. Daily operations are guided by written instructions and practices concerning environmental protection. Compliance responsibilities are well-defined. Environmental considerations are integral to research, development and in relationships with customers and are applied equally wherever IBM does business. IBM's long-standing waste management hierarchy calls for reducing, reusing, recycling, and as a last resort, safely treating and disposing. Over the past decade-plus, more than $1 billion has been invested in upgrading facilities and implementing approaches, such as secondary containment with leak detection and above-ground tanks and piping. All new construction incorporates state-of-the-art environmental protection. In 1978, IBM established a safe PCB incineration program, and in the same year, initiated a worldwide groundwater monitoring program. IBM has a comprehensive assessment program, including corporate audits. Environmental Impact Assessments are prepared for every product and process. All sites annually submit Environmental Master Plans, which are consolidated and used by management to assess performance and identify areas for improvement. All plants are prepared to handle potential environmental emergencies, with trained employees, proper equipment and community coordination. A worldwide computer network is used to provide immediate notification of problems, alert other locations to exposures and prevent potential recurrences. IBM's goal to eliminate CFCs from processes and products by 1993 is six years ahead of the Clean Air Act targets. IBM has established a similar goal to stop using methyl chloroform by 1995, six years ahead of the Clean Air Act requirements. IBM's programs have produced results, including the following: Reduced CFC emissions worldwide by 83% from 1987 through 1991 Reduced generated hazardous materials worldwide by 48% from 1985 through 1991 and recycled 87% of them in 1991 Achieved 58% recycling of solid waste worldwide Conserved 4.1 billion kilowatt-hours of energy worldwide since 1986 Reduced SARA releases by 62% from 1987 through 1990, including a 76% reduction in air emissions Achieved an exemplary OSHA record Over the years, IBM has extended its commitment to the environment -- from its daily operations to philanthropic efforts to facilitate knowledge growth and technology transfer. Examples include a $6.5 million donation to the United Nations to support the Global Resource Information Database and a $25 million grant program for environmental research at universities and research institutes. IBM encourages its employees to volunteer their time for environmental causes and supports those activities through such means as matching grants to organizations in which employees are involved. In summary, through visionary policies, sound practices, employee leadership and commitment, environmental protection and conservation are ingrained within IBM. Question 6. B. ENVIRONMENTAL QUALITY MANAGEMENT 1. What are the organization's environmental policies and objectives? The objective of IBM' Corporate Policies is to govern actions within IBM to ensure they reflect the company's value system. The policies addressing our commitment to protect the environment direct us to provide a safe and healthful workplace, be an environmentally responsible neighbor, respect natural resources by conserving and recycling, develop environmentally friendly products, use processes that do not adversely affect the environment, ensure energy efficiency throughout our business, assist in developing technological solutions to global environmental problems, meet or exceed all applicable government requirements and set stringent standards where none exist, and conduct rigorous, audits of our compliance. 2. How has the organization's top management demonstrated commitment to these policies and objectives? Do the policies demonstrate commitment beyond legal compliance? IBM's Corporate Policies are issued by the Chief Executive Officer. The Corporate Staff is responsible for issuing the supporting directives. Unit executives are held accountable for the environmental activities of their units. Many of IBM's programs supporting these environmental policies were instituted prior to governmental regulations and standards. IBM thus set many of its own stringent standards where none existed in law. Examples of IBM's efforts taken prior to government requirements include replacement of underground storage tanks with above-ground tanks, utilization of double-walled piping and secondary containment, initiation of groundwater monitoring at all plant sites, and efforts to eliminate CFCs. 3. What are the organization's environmental standards for its product (s) and operations? IBM's Corporate Policies are supported by Corporate Instructions which implement the policies through mandatory uniform practices that control our operations worldwide. They range from chemical reporting requirements to release prevention, from emergency planning to hazardous waste management, from control of contractor chemicals to energy management. A listing of the Instructions is attached. Our product-related Instructions address the identification and control of potential adverse environmental effects of our products and processes, whether through IBM's processes or those of our contractors. They cover such areas as product safety, pollution prevention, energy efficiency, and activities associated with end-of-life product disposal. 4. How are these policies and objectives incorporated in the: a) day-to-day management of the organization; and b) the organization's long-range planning, capital and operating budgets? IBM's operations are carried out in accordance with our Corporate Instructions and are audited against them. Our Corporate Practices provide further guidelines and direction. Reportable incidents are reported in real-time through our on-line reporting system, as are additional items included under IBM's more- comprehensive internal reporting requirements. Pollution prevention is an important objective in our product design, development and manufacturing decision-making. Both long- and short-range planning are assisted through our Environmental Master Plan Program, wherein all manufacturing operations report their environmental activities, and capital/expense plans annually to their upper-management and Corporate Headquarters. 5. How are these policies and objectives reflected in the organization's relationships with employees, customers, suppliers, and the general public? All IBM employees are expected to operate in accordance with our Corporate Policies and Instructions. IBM's Business Conduct Guidelines also require employees to maintain IBM's standards in protecting the environment. We require our third-party contractors to maintain environmentally responsible operations. We have initiated product return programs in some countries to provide cradle-to-grave management of our products for customers. We share information and emergency plans with residents of the towns in which we operate. IBM also transfers technology on reducing ozone-depleting chemicals through publications and membership in ICOLP, and has published technical information on reducing waste in packaging. 6. What are the organization's control mechanisms that give decision-makers objective data to measure continuous performance improvement toward its short- and long-term objectives? IBM has vigorous self-assessment and audit programs which include environmental, chemical, energy and safety audits. They are performed by local management, headquarters staffs, and the Corporate Audit staff. The results of these audits are reported to upper-management and the Corporate Environmental Affairs staff, and ultimately to the Chairman and Board of Directors. Performance results are reported annually through the master planning program. They are also reported, internally and externally, in IBM's Environmental Report, a copy of which is attached. Our impact assessment program ensures evaluation of the environmental consequences of our products. 7. What quantifiable, sustained environmental quality results in product and processes have resulted from the organization's environmental approach? IBM's US manufacturing sites achieved a 65 percent year-to-year reduction in CFC emissions (from 1990) for a cumulative reduction of 92 percent since 1987. The company's US methylchloroform emissions declined 89 percent over the same period. IBM reduced its generation of hazardous waste worldwide 48 percent over the past five years, and 87 percent of the waste generated in 1991 was recycled. We recycle 57 percent of our solid waste worldwide. Through our energy conservation programs, IBM saved 4.1 billion kilowatt hours worldwide since 1986, which equates to a reduction of 420,000 tons of carbon dioxide per year. Application Summary ID Number: Q.001 Project: Environmental Management and Conservation at IBM Contact: Mr. John F. Serino IBM Corporation 208 Harbor Dr. Telephone: Stamford, CT 06904- (203) 973-7750 Summary: IBM demonstrates that a large company can institutionalize and practice environmental protection and conservation through visionary policies, sound practices, executive leadership and employee commitment. IBM's proven record of accomplishments results from meeting or exceeding government regulations and, where none exist, by setting and adhering to its own stringent standards. NOTE: Some technical evaluators provided written opinions, based on their view of the criteria. The following is included for your background only. mments: Outstanding program, strong and clear package. Very impressive recommendations from outside experts. Note clear policies from Chairman. Goals include energy conservation, waste reduction, recycling CFC reductions, and air emission reduction. Evidence of awards and other employee incentives. Both real time incident reporting and long range plans and research. Goal achievement is tracked and statistics are supplied in the package. Notes 22 awards for the program in past 5 years. Over the years, IBM's approach to environmental issues has been improving. Now IBM has committed to do what's right for the environment and established the comprehensive program. IBM generously donated millions of dollars to various organizations and research institutions to facilitate knowledge growth and technology transfer. IBM is an innovator and leader in this field. They are using their market clout to improve not only their environmental record, but that of its suppliers-even in the developing world. Leadership position in CFC reduction, toxic air emissions. IBM has been engaged on all fronts for years -- not recent conversion. Forefront of technology to protect environment. Has applied IBM's management excellence to integrated approach throughout organization worldwide. Environmental policies clearly stated and aggresively implemented. Invested substantial funds when industry was in downturn -- evidence of real commitment. Heavy on policy and guidelines. Ahead of curve on air toxics. Good support letters. sound policy. CFC reductions. Q.001 Question 5 Environmental Quality Management, Respect for the Planet at IBM IBM has a long-standing commitment to environmental protection. In 1967, 1971 and 1974, IBM issued worldwide policies on safety, the environment and conservation. Each has been strengthened over the years. These policies, and our subsequent actions, often were initiated before government regulations were issued. The enclosed Corporate Policy 139 is the latest affirmation of objectives that have been woven into IBM's business fabric for decades. A corporate vice president oversees worldwide environmental affairs. Daily operations are guided by written instructions and practices concerning environmental protection. Compliance responsibilities are well-defined. Environmental considerations are integral to research, development and in relationships with customers and are applied equally wherever IBM does business. IBM's long-standing waste management hierarchy calls for reducing, reusing, recycling, and as a last resort, safely treating and disposing. Over the past decade-plus, more than $1 billion has been invested in upgrading facilities and implementing approaches, such as secondary containment with leak detection and above-ground tanks and piping. All new construction incorporates state-of-the-art environmental protection. In 1978, IBM established a safe PCB incineration program, and in the same year, initiated a worldwide groundwater monitoring program. IBM has a comprehensive assessment program, including corporate audits. Environmental Impact Assessments are prepared for every product and process. All sites annually submit Environmental Master Plans, which are consolidated and used by management to assess performance and identify areas for improvement. All plants are prepared to handle potential environmental emergencies, with trained employees, proper equipment and community coordination. A worldwide computer network is used to provide immediate notification of problems, alert other locations to exposures and prevent potential recurrences. IBM's goal to eliminate CFCs from processes and products by 1993 is six years ahead of the Clean Air Act targets. IBM has established a similar goal to stop using methyl chloroform by 1995, six years ahead of the Clean Air Act requirements. IBM's programs have produced results, including the following: o Reduced CFC emissions worldwide by 83% from 1987 through 1991 o Reduced generated hazardous materials worldwide by 48% from 1985 through 1991 and recycled 87% of them in 1991 Achieved 58% recycling of solid waste worldwide Conserved 4.1 billion kilowatt-hours of energy worldwide since 1986 Reduced SARA releases by 62% from 1987 through 1990, including a 76% reduction in air emissions Achieved an exemplary OSHA record Over the years, IBM has extended its commitment to the environment -- from its daily operations to philanthropic efforts to facilitate knowledge growth and technology transfer. Examples include a $6.5 million donation to the United Nations to support the Global Resource Information Database and a $25 million grant program for environmental research at universities and research institutes. IBM encourages its employees to volunteer their time for environmental causes and supports those activities through such means as matching grants to organizations in which employees are involved. In summary, through visionary policies, sound practices, employee leadership and commitment, environmental protection and conservation are ingrained within IBM. Question 6. B. ENVIRONMENTAL QUALITY MANAGEMENT 1. What are the organization's environmental policies and objectives? The objective of IBM's Corporate Policies is to govern actions within IBM to ensure they reflect the company's value system. The policies addressing our commitment to protect the environment direct us to provide a safe and healthful workplace, be an environmentally responsible neighbor, respect natural resources by conserving and recycling, develop environmentally friendly products, use processes that do not adversely affect the environment, ensure energy efficiency throughout our business, assist in developing technological solutions to global environmental problems, meet or exceed all applicable government requirements and set stringent standards where none exist, and conduct. rigorous audits of our compliance. 2. How has the organization's top management demonstrated commitment to these policies and objectives? Do the policies demonstrate commitment beyond legal compliance? IBM's Corporate Policies are issued by the Chief Executive Officer. The Corporate Staff is responsible for issuing the supporting directives. Unit executives are held accountable for the environmental activities of their units. Many of IBM's programs supporting these environmental policies were instituted prior to governmental regulations and standards. IBM thus set many of its own stringent standards where none existed in law. Examples of IBM's efforts taken prior to government requirements include replacement of underground storage tanks with above-ground tanks, utilization of double-walled piping and secondary containment, initiation of groundwater monitoring at all plant sites, and efforts to eliminate CFCs. 3. What are the organization's environmental standards for its product(s) and operations? IBM's Corporate Policies are supported by Corporate Instructions which implement the policies through mandatory uniform practices that control our operations worldwide. They range from chemical reporting requirements to release prevention, from emergency planning to hazardous waste management, from control of contractor chemicals to energy management. A listing of the Instructions is attached. Our product-related Instructions address the identification and control of potential adverse environmental effects of our products and processes, whether through IBM's processes or those of our contractors. They cover such areas as product safety, pollution prevention, energy efficiency, and activities associated with end-of-life product disposal. 4. How are these policies and objectives incorporated in the: a) day-to-day management of the organization; and b) the organization's long-range planning, capital and operating budgets? IBM's operations are carried out in accordance with our Corporate Instructions and are audited against them. Our Corporate Practices provide further guidelines and direction. Reportable incidents are reported in real-time through our on-line reporting system, as are additional items included under IBM's more- comprehensive internal reporting requirements. Pollution prevention is an important objective in our product design, development and manufacturing decision-making. Both long- and short-range planning are assisted through our Environmental Master Plan Program, wherein all manufacturing operations report their environmental activities, and capital/expense plans annually to their upper-management and Corporate Headquarters. 5. How are these policies and objectives reflected in the organization's relationships with employees, customers, suppliers, and the general public? All IBM employees are expected to operate in accordance with our Corporate Policies and Instructions. IBM's Business Conduct Guidelines also require employees to maintain IBM's standards in protecting the environment. We require our third-party contractors to maintain environmentally responsible operations. We have initiated product return programs in some countries to provide cradle-to-grave management of our products for customers. We share information and emergency plans with residents of the towns in which we operate. IBM also transfers technology on reducing ozone-depleting chemicals through publications and membership in ICOLP, and has published technical information on reducing waste in packaging. 6. What are the organization's control mechanisms that give decision-makers objective data to measure continuous performance improvement toward its short- and long-term objectives? IBM has vigorous self-assessment and audit programs which include environmental, chemical, energy and safety audits. They are performed by local management, headquarters staffs, and the Corporate Audit staff. The results of these audits are reported to upper-management and the Corporate Environmental Affairs staff, and ultimately to the Chairman and Board of Directors. Performance results are reported annually through the master planning program. They are also reported, internally and externally, in IBM's Environmental Report, a copy of which is attached. Our impact assessment program ensures evaluation of the environmental consequences of our products. 7. What quantifiable, sustained environmental quality results in product and processes have resulted from the organization's environmental approach? IBM's US manufacturing sites achieved a 65 percent year-to-year reduction in CFC emissions (from 1990) for a cumulative reduction of 92 percent since 1987. The company's US methylchloroform emissions declined 89 percent over the same period. IBM reduced its generation of hazardous waste worldwide 48 percent over the past five years, and 87 percent of the waste generated in 1991 was recycled. We recycle 57 percent of our solid waste worldwide. Through our energy conservation programs, IBM saved 4.1 billion kilowatt hours worldwide since 1986, which equates to a reduction of 420,000 tons of carbon dioxide per year. 0.001 6. A-D: Please answer only the following Award criteria Application Form-1992 questions pertaining to the specific Award category for which you are applying. (For example: Partnership-category. Please read the application form carefully and provide all information answer questions A1-A5: EQM. B1-B7; Innovation. C1-C5: requested. Please type or print clearly. Supplementary pages should Education, D1-D5). follow the format of this form as closely as possible. Incomplete applica- tions will not be considered. Answers should be clear, concise and should emphasize quantifiable results or benefits of the program. Each 1. Select the Award category for which you are competing: answer to a sub-question should not exceed 100 words. (Note: A program may be entered in only one category. See descriptions of Taken as a whole, all answers to criteria questions should categories in Question 6.) not exceed two pages. (01) Partnership A. PARTNERSHIP: awarded to diverse organizations or (02) X Environmental Quality Management groups that have fostered cooperative approaches to envi- (03) Innovation ronmental needs at the local, regional, or national level. (04) Education and Communication 1. Who are the partnership's members? What are their 2. Name of the project or program described in this application: roles? What resources do they bring to the partnership? Environmental Management and Conservation at IBM 2. What are the partnership's specific environmental or 3. Name of Award Applicant(s): (Use separate sheet, if needed) conservation objectives? Has a sustainable plan of con- certed action for meeting these needs been established? X Mr. Mrs. Ms. Miss Dr. 3. How is the partnership distinctive or innovative? Name: Arthur J. Hedge, Jr. What obstacles, environmental or otherwise, does it overcome? :le: IBM Vice President, Environmental Affairs 4. What measurable environmental or conservation ganization: IBM Corporation benefits has the partnership produced? Street: 208 Harbor Drive 5. What aspects of the partnership can be modeled by others and transferred to other settings? City: Stamford State: CT Zip: 06904 B. ENVIRONMENTAL QUALITY MANAGEMENT: Telephone: 203-973-7777 Fax: 203-973-7771 awarded to organizations which have demonstrated that environmental values can be integrated into sound man- 4. Program contact who can answer questions regarding the application: agement decisions and objectives. (Note: This category reflects broad-based organizational approaches. Special X Mr. Mrs. Ms. Miss Dr. programs or projects may be more appropriate for entry in one of the other three award categories.) Name: John F. Serino, Jr. 1. What are the organization's environmental policies Title: Director, Corporate Environmental Programs and objectives? Organization: IBM Corporation 2. How has the organization's top management demonstrated commitment to these policies and obfec- Street: 208 Harbor Drive tives? Do the policies demonstrate commitment beyond legal compliance? City: Stamford State: CT Zip: 06904 3. What are the organization's environmental start- Telephone: 203-973-7750 Fax: 203-973-7092 dards for its product(s) and operations? (Explain they go beyond legal constraints and how they relate DTE: The Selection Committee will rely heavily on Questions 5-6 in agement control mechanisms.) termining how well the application meets the award criteria. 5. Please attach a one-page (not to exceed 500 words) summary, suitable 4. How are these policies and objectives incorporated in for publication, which provides a complete overview of the application. the: a) Day-to-day management of the organization: Organ The one-page response should be clear, concise, and should emphasize nization's decision-making about research and development quantifiable results or benefits of the program. long-range planning, capital, and operating budgets? 5. How are these policies and objectives reflected in the orga- NOTE: The following questions are for informational purposes. nization's relationships with employees, customers, suppliers, 7. How long has the technology, program, project or service been and the general public? operational? Early 1940s, formal corporate programs 1967, 1 6. What are the organization's control mechanisms that give and 1974 decision makers objective data to measure continuous perfor- 8. Which of the following most accurately describes the appli- mance improvement toward its short- and long-term environ- cant(s)? (Check more than one, if applicable.) mental objectives? (01) X National Business or Industry 7. What quantifiable, sustained environmental quality results (02) Regional or Local Business or Industry in products and processes have resulted from the organiza- (03) National Nonprofit Organization or Foundation tion's environmental approach? (04) Regional or Local Nonprofit Organization (05) Local or State Government/Government Agency (06) Educational Organization C. INNOVATION-awarded to individuals, organizations and (07) Voluntary Civic Organization groups who have demonstrated exceptional creativity or pio- (08) Trade or Professional Society neered new approaches in the development and/or execution of (09) Youth Organization technologies, programs, projects, or services that are environ- (10) Labor Organization mentally sound and economically sensible? (11) Individual (12) Other (Please describe): 1. What is the purpose of the technology, program, project or service? 9. If business or industry, which of the following best describes the type of business or industry? 2. How is the technology, program, project, or service distinc- tive or innovative? What obstacles, environmentally or other- (01) Agriculture/Forestry wise, does it overcome? (02) Aerospace (03) Communications 3. How is the technology, program, project, or service superior (04) Construction to other approaches? Does it offer a viable alternative to a (05) X Electromics/Computers problem for which no solutions previously existed? (06) Energy (07) Engineering 4. Can the technology, program, project or service be replicated (08) Environmental Services (09) Financial Services/Insurance/Real Estate in an economically feasible manner? (10) Manufacturing-Chemical 5. What are the measurable, net long-term environmental ben- (11) Manufacturing-Other efits or results of the technology, program, project, or service? (12) Mining (13) Recreation (14) Trade-Wholesale D. EDUCATION AND COMMUNICATION-awarded to indi- (15) Transportation viduals, organizations, or groups which have developed educa- (16) Utilities-Electric, Gas or tional or informational programs that inspire respect for the (17) Other (Please describe): environment and raise the public's environmental literacy. 10. Which of the following most accurately describes the environ- 1. What is the program? What are its environmental or conser- mental program under consideration for an award? (Check more vation objectives? than one, if applicable.) 2. Who is the program's audience? How large is the audience? (01) agriculture How is the program's effect on the audience determined? (02) X air quality (03) X conservation 3. What is original or distinctive about the program? (04) education-general public (05) X education-academic 4. What are the measurable results or benefits produced by the (06) X energy program? How does* the program promote the development (07) X environmental quality management of an environmental ethic and make a positive contribution to (08) forestry environmental awareness? (09) X hazardous waste remediation (10) X international 5. How can the program be used or modeled by others? (11) natural resources (12) X pollution control 14. Please indicate which of the following are the primary audi- (13) recreation ences, beneficiaries, or users of the program or service, and esti- (14) X recycling mate how many persons are served: (Select up to 3 categories.) (15) X solid waste (16) X source reduction/pollution prevention Type How Many People (17) X water quality (18) wetlands (01) Business or Industry (19) wildlife and fish resources (02) Trade or Professional Society (20) X Other (Please describe): Technology Transfer (03) Government (04) Educational Organizations 11. If applicable, list the sources of the program's support and the (05) Youth percentage of support provided, including grants and in-kind (06) Community or Public Interest Groups contributions of goods and services. (Use separate sheet if needed). (07) X Local Community or Local Public various (0S) X General Public various Source N/A % (09) X Employees 345,000 (10) Customers or Clients Source % (11) Other (Please describe): Source % 15. Has the program been honored with any other environmental 12. Please estimate the cost to develop the program or project, or conservation awards in the past five years? including approximate value of in-kind contributions of goods 22 in past 5 yrs: EPA Administrator's Award and services: (1992-Pollution Prevention), World Environment In last decade, over $1 billion in capital Center's 1990 Gold Medal Award for Int'l. Corp. $has been invested in upgrading our facilities Environmental Achievement, Minn. Gov's. Award (for Pollution Prevention), N.C. Gov's. Award 13. If the project is ongoing, what is the annual cost? (Waste Management), 2 Environmental Business Awards from Penincula Conservation Center $ 270 million in capital & expense .. 1991 Foundation (Air Programs and Energy Conservation and OSHA's Star Site Award. 16. In one paragraph (not to exceed 50 words), please summarize the program, its objectives and what it has accomplished. Use space provided below. This paragraph should be suitable for use in a catalog, database or brochure. IBM demonstrates that a large company can institutionalize and practice environmental protection and conservation through visionary policies, sound practices, executive leadership and employee commitment. IBM's proven record of accomplishments results from meeting or exceeding government regulations and, where none exist, by setting and adhering to its own stringent standards. 17. Please include 3 one-page letters of recommendation attached How to Apply to the application when submitted for consideration. Letters should be addressed: "Attention: Award References." References Completed applications must be postmarked should have first-hand knowledge of the environmental program, by May 22, 1992 and mailed to the: service, or technology and should offer a candid evaluation of its The President's Environment and success or effectiveness. References may also include users or Conservation Challenge Awards beneficiaries of your program. Council on Environmental Quality NOTE: Letters of recommendation must accompany the applica- The White House tion when it is submitted CEQ. Letters sent directly to CEQ 722 Jackson Place, NW will not be considered. Please list the references in the spaces Washington, DC 20503 below. All information submitted with the application should be See attached. considered public information and becomes property of Name: the President's Challenge Awards program. Title: Award recipients will be notified in Fall 1992. Recipients must be willing to assist the President's Challenge Awards Street: program in making nonproprietary information about their environmental programs available to others who City: State: Zip: wish to replicate their success. Telephone: Fax: Application Format Please submit one original and four photocopies of your Name: See attached. application. You may include up to 10 pages of supporting materials. (NOTE: Photocopying both sides of a sheet of Title: paper will be considered two-pages.) Any oversized items must be reduced to fit a standard 8.5" X 11" page format. Street: Supporting materials may include items such as brochures, City: State: Zip: photographs, press clippings, and graphs depicting the program's results. The materials may not be used as a Telephone: Fax: substitute for written responses to Questions 5 and 6. The order of pages in the submitted application should be Name: See attached. as follows: 1. 4-page application (Questions 1-20) Title: 2. 500-word overview summary (Question 5) 3. 2-page responses to criteria questions (Question 6) Street: 4. 10 pages of supporting materials 5. 3 letters of recommendation (Question 17) City: State: Zip: NOTE: The entire package should be stapled in the upper, Telephone: Fax: left-hand corner. Any items sent over the 10-page limit of supporting materials will be disregarded and not reviewed by the technical evaluators and selection committee. Do 18. Please sign below to Endicate that all applicants agree a) to not put the application or backup materials into a binder, abide by the rules and requirements of the awards competition, notebook or plastic cover. and b) that all informati: submitted is true and accurate to the best of their knowledge OMB Control No. 0331-0002, (Exp. 2/95): As required by the Paperwork Reduction Act, CEQ estimates that completion of this Signature: Date: 5/21/92 application will take 10 hours. Send comments regarding the col- beige, Jr. lection of this information, including suggestions for reducing the Title: IBM Vice Pres. Organization: IBM Corporation paperwork burden, to CEQ and also to: Paperwork Reduction Pro- ject, Office of Management and Budget, Office of Information and Environmental Affairs Regulatory Affairs, 725 17th Street, NW, Washington, D.C., 20503 Telephone: 203-973-7777 printed on recycled paper containing more than 50% post-consumer waste Question 5 Environmental Quality Management, Respect for the Planet at IBM IBM has a long-standing commitment to environmental protection. In 1967, 1971 and 1974, IBM issued worldwide policies on safety, the environment and conservation. Each has been strengthened over the years. These policies, and our subsequent actions, often were initiated before government regulations were issued. The enclosed Corporate Policy 139 is the latest affirmation of objectives that have been woven into IBM's business fabric for decades. A corporate vice president oversees worldwide environmental affairs. Daily operations are guided by written instructions and practices concerning environmental protection. Compliance responsibilities are well-defined. Environmental considerations are integral to research, development and in relationships with customers and are applied equally wherever IBM does business. IBM's long-standing waste management hierarchy calls for reducing, reusing, recycling, and as a last resort, safely treating and disposing. Over the past decade-plus, more than $1 billion has been invested in upgrading facilities and implementing approaches, such as secondary containment with leak detection and above-ground tanks and piping. All new construction incorporates state-of-the-art environmental protection. In 1978, IBM established a safe PCB incineration program, and in the same year, initiated a worldwide groundwater monitoring program. IBM has a comprehensive assessment program, including corporate audits. Environmental Impact Assessments are prepared for every product and process. All sites annually submit Environmental Master Plans, which are consolidated and used by management to assess performance and identify areas for improvement. All plants are prepared to handle potential environmental emergencies, with trained employees, proper equipment and community coordination. A worldwide computer network is used to provide immediate notification of problems, alert other locations to exposures and prevent potential recurrences. IBM's goal to eliminate CFCs from processes and products by 1993 is six years ahead of the Clean Air Act targets. IBM has established a similar goal to stop using methyl chloroform by 1995, six years ahead of the Clean Air Act requirements. IBM's programs have produced results, including the following: o Reduced CFC emissions worldwide by 83% from 1987 through 1991 O Reduced generated hazardous materials worldwide by 48% from 1985 through 1991 and recycled 87% of them in 1991 O Achieved 58% recycling of solid waste worldwide o Conserved 4.1 billion kilowatt-hours of energy worldwide since 1986 O Reduced SARA releases by 62% from 1987 through 1990, including a 76% reduction in air emissions o Achieved an exemplary OSHA record Over the years, IBM has extended its commitment to the environment from its daily operations to philanthropic efforts to facilitate knowledge growth and technology transfer. Examples include a $6.5 million donation to the United Nations to support the Global Resource Information Database and a $25 million grant program for environmental research at universities and research institutes. IBM encourages its employees to volunteer their time for environmental causes and supports those activities through such means as matching grants to organizations in which employees are involved. In summary, through visionary policies, sound practices, employee leadership and commitment, environmental protection and conservation are ingrained within IBM. Question 6. B. ENVIRONMENTAL QUALITY MANAGEMENT 1. What are the organization's environmental policies and objectives? The objective of IBM's Corporate Policies is to govern actions within IBM to ensure they reflect the company's value system. The policies addressing our commitment to protect the environment direct us to provide a safe and healthful workplace, be an environmentally responsible neighbor, respect natural resources by conserving and recycling, develop environmentally friendly products, use processes that do not adversely affect the environment, ensure energy efficiency throughout our business, assist in developing technological solutions to global environmental problems, meet or exceed all applicable government requirements and set stringent standards where none exist, and conduct rigorous audits of our compliance. 2. How has the organization's top management demonstrated commitment to these policies and objectives? Do the policies demonstrate commitment beyond legal compliance? IBM's Corporate Policies are issued by the Chief Executive Officer. The Corporate Staff is responsible for issuing the supporting directives. Unit executives are held accountable for the environmental activities of their units. Many of IBM's programs supporting these environmental policies were instituted prior to governmental regulations and standards. IBM thus set many of its own stringent standards where none existed in law. Examples of IBM's efforts taken prior to government requirements include replacement of underground storage tanks with above-ground tanks, utilization of double-walled piping and secondary containment, initiation of groundwater monitoring at all plant sites, and efforts to eliminate CFCs. 3. What are the organization's environmental standards for its product (s) and operations? IBM's Corporate Policies are supported by Corporate Instructions which implement the policies through mandatory uniform practices that control our operations worldwide. They range from chemical reporting requirements to release prevention, from emergency planning to hazardous waste management, from control of contractor chemicals to energy management. A listing of the Instructions is attached. Our product-related Instructions address the identification and control of potential adverse environmental effects of our products and processes, whether through IBM's processes or those of our contractors. They cover such areas as product safety, pollution prevention, energy efficiency, and activities associated with end-of-life product disposal. 4. How are these policies and objectives incorporated in the: a) day-to-day management of the organization; and b) the organization's long-range planning, capital and operating budgets? IBM's operations are carried out in accordance with our Corporate Instructions and are audited against them. Our Corporate Practices provide further guidelines and direction. Reportable incidents are reported in real-time through our on-line reporting system, as are additional items included under IBM's more- comprehensive internal reporting requirements. Pollution prevention is an important objective in our product design, development and manufacturing decision-making. Both long- and short-range planning are assisted through our Environmental Master Plan Program, wherein all manufacturing operations report their environmental activities, and capital/expense plans annually to their upper-management and Corporate Headquarters. 5. How are these policies and objectives reflected in the organization's relationships with employees, customers, suppliers, and the general public? All IBM employees are expected to operate in accordance with our Corporate Policies and Instructions. IBM's Business Conduct Guidelines also require employees to maintain IBM's standards in protecting the environment. We require our third-party contractors to maintain environmentally responsible operations. We have initiated product return programs in some countries to provide cradle-to-grave management of our products for customers. We share information and emergency plans with residents of the towns in which we operate. IBM also transfers technology on reducing ozone-depleting chemicals through publications and membership in ICOLP, and has published technical information on reducing waste in packaging. 6. What are the organization's control mechanisms that give decision-makers objective data to measure continuous performance improvement toward its short- and long-term objectives? IBM has vigorous self-assessment and audit programs which include environmental, chemical, energy and safety audits. They are performed by local management, headquarters staffs, and the Corporate Audit staff. The results of these audits are reported to upper-management and the Corporate Environmental Affairs staff, and ultimately to the Chairman and Board of Directors. Performance results are reported annually through the master planning program. They are also reported, internally and externally, in IBM's Environmental Report, a copy of which is attached. Our impact assessment program ensures evaluation of the environmental consequences of our products. 7. What quantifiable, sustained environmental quality results in product and processes have resulted from the organization's environmental approach? IBM's US manufacturing sites achieved a 65 percent year-to-year reduction in CFC emissions (from 1990) for a cumulative reduction of 92 percent since 1987. The company's US methylchloroform emissions declined 89 percent over the same period. IBM reduced its generation of hazardous waste worldwide 48 percent over the past five years, and 87 percent of the waste generated in 1991 was recycled. We recycle 57 percent of our solid waste worldwide. Through our energy conservation programs, IBM saved 4.1 billion kilowatt hours worldwide since 1986,* which equates to a reduction of 420,000 tons of carbon dioxide per year. ATTACHMENT - QUESTION 17 REFERENCES Robert W. Fri President & Senior Fellow Resources for the Future 1616 P Street, N.W. Washington, DC 20036 Tel: 202-328-5000 Fax: 202-939-3460 J. William Futrell President Environmental Law Institute 1616 P Street, N.W. Washington, DC 20036 Tel: 202-328-5150 Fax: 202-328-5002 John Quarles, Partner Morgan Lewis & Bockius 1800 M Street, N.W. Washington, DC 20036 Tel. 202-467-7000 Fax: 202-467-7176 Craig G. Robertson President Groundwater Sciences Corporation 2601 Market Place Street - Suite 310 Harrisburg, PA 17110-9307 Tel: 717-652-6832 Fax: 717-657-1611 Allan J. Topol, Partner Covington & Burling 1201 Pennsylvania Ave., N.W. P.O. Box 7566 Washington, DC 20044 Tel: 202-662-6000 Fax: 202-662-6291 Governor Pete Wilson* State of California State Capitol Sacramento, CA 95814 Tel: 916-445-2841 Fax: 916-445-4633 *IBM is applying for the award as an entire company. Governor Wilson's letter addresses the portion of IBM with which he is familiar. RESOURCES FOR THE FUTURE Robert W. Fri President and Senior Fellow May 11, 1992 The President's Environment and Conservation Challenge Awards Council on Environmental Quality The White House 722 Jackson Place, N.W. Washington, D.C. 20503 Attention: Award References Dear Sir/Madam: I am writing to urge your favorable consideration of the application of IBM for the President's Environment and Conservation Challenge Awards. IBM's environmental program has been recognized for its aggressive and successful efforts toward pollution prevention. Best known among them is the rapid reduction in CFC emissions at IBM plants worldwide. Additionally, IBM has been a leader in going beyond current regulatory requirements to contain toxic air emissions and other pollutants. These and other accomplishments are, I am sure, well-documented in IBM's application. Less visible than these outward results, however, are the internal strengths of IBM's environmental program. For example, IBM gives its own environmental awards, which entail both top level recognition in the company and generous financial prizes. Similarly, the company has instituted a $25 million grant program to support environmental research outside IBM. I have been able to observe these programs first-hand, and SO have some sense of their worth, which is considerable. But they should also be seen as examples of IBM's internal commitment to environmental improvement. It is this combination of visible accomplishment and internal commitment that seems to me to be particularly praiseworthy. I hope that you will share this view as you consider IBM's application for the President's Awards. Sincerely, Robatta Robert W. Fri 1616 P Street. NW Washington, DC 20036 Telephone 202-328-5000 Fax 202-939-3460 Cable Resource Environmental Law Institute INSTITUTE 1616 P St. NW Telephone 202/328-5150 Washington, DC 20036 FAX 202/328-5002 LAW ENVIRONMENTAL May 14, 1992 The President's Environment & Conservation Challenge Award Council on Environmental Quality 722 Jackson Place, N.W. Washington, DC 20503 Re: 1992 Award Nomination Dear Colleagues: I recommend International Business Machines Corporation (IBM) for the President's 1992 Environment and Conservation Challenge Award for Environmental Quality Management. I first became familiar with IBM's environmental leaders in 1982 when they approached me to ask my advice in recruiting additional environmental professionals in an expansion of IBM's environmental programs. The IBM approach was in dramatic contrast to the message from many other corporations that were reducing environmental staff and commitments, claiming the impact of the 1982 recession and citing assurances from federal government leaders that environmental enforcement would be relaxed. In my capacity as President of the Environmental Law Institute, I supervise ELI's Corporate Associates program which has enrolled more than 100 corporations. The ELI staff work with corporate staff on environmental education and corporate environmental policies. I have become personally acquainted with many IBM management, technical, legal, and other professional people who are responsible for IBM's environmental program. They are dedicated environmental professionals and are evidence of IBM's commitment to environmental leadership. They seek to meet or exceed all government requirements and, where none exist, to set stringent standards of their own. IBM is at the forefront of technology to protect the environment and funds environmental research at universities and other research institutions. J. William Futrell. president board of directors: Grover Wrenn. chairman Ann Powers, secretary-treasurer Elizabeth Bauereis Michael Bean William Bondurant Leslie Carothers Anthony Celebrezze. Jr. David Challinor David Chittick Richard Dewling Brock Evans Frank Friedman Edmund Frost David Hayes Oliver Houck Nancy Maloley Langdon Marsh Craig Mathews James Moorman Edmund Muskie Helen Petrauskas John Quarles Michael Richardson James Rogers David Sive Allen Smith Turner Smith James Gustave Speth Robert T. Stafford Donald Stever James Strock Lee Thomas Michael Traynor Nicholas Yost David Zoll IBM's environmental management is proactive and frequently acting in advance of government requirements. For example, in 1978 it began to monitor the groundwater at all of its industrial sites worldwide and to remediate any contamination it found. Long before legally mandated, IBM replaced its underground tanks with above ground tanks, and installed extensive double-walled piping and secondary containment at its industrial facilities worldwide to protect the environment. It began to develop alternatives to CFCs well before the Montreal Protocol, enabling it to reduce its emissions worldwide by 83% from 1987 through 1991, with the goal of eliminating CFCs entirely from its products and processes by year end 1993, again well before legal requirements. IBM is an outstanding environmental citizen. I am pleased to endorse IBM for recognition of its long-standing and enlightened commitment to the environment by recommending it for the President's Award for Environmental Quality Management. Bill Futiell J. William Futrell President MORGAN, LEWIS & BOCKIUS PHILADELPHIA COUNSELORS AT LAW WASHINGTON Los ANGELES 1800 M STREET, N.W. NEW YORK MIAMI WASHINGTON. D.C. 20036 HARRISBURG LONDON SAN DIEGO TELEPHONE: (202) 467-7000 FRANKFURT BRUSSELS FAX: (202) 467-7176 TOKYO May 4, 1992 JOHN QUARLES DIAL DIRECT (202) 467-7150 President's Environment and Conservation Challenge Awards Program The White House 722 Jackson Place, N.W. Washington, D.C. 20503 Attention: Awards References I recommend the International Business Machines Corporation (IBM) for the Environmental Quality Management Award. As an environmental lawyer with 20 years experience, including over 6 years at EPA as General Counsel and then Deputy Administrator, I have worked with IBM as a member of several environmental projects and can attest firsthand to its consistently constructive approach to protecting the environment. IBM was a leading member of the National Environmental Development Association's Clean Air Act Project; NEDA/CAAP was the first industry group to support President Bush's proposed amendments to strengthen the Clean Air Act and worked hard to achieve their enactment. IBM is a member of the RCRA Corrective Action Project and the Clean Air Implementation Project to constructively shape environmental regulations. IBM is also a leader in the Superfund Settlements Project, which has encouraged cooperation between industry and government to expedite hazardous waste cleanup. I have seen IBM's commitment to environmental protection as an invited speaker at its 1990 International Environmental Conference. IBM assembled 150 of its environmental professionals from around the world and presented a variety of speakers and workshops to stimulate their creative solutions to environmental problems. In both its internal efforts and its leadership at the national policy level, IBM has been consistently ahead of the curve, treating total compliance with legal requirements as an absolute minimum and pushing toward more advanced levels of pollution prevention and environmental enhancement. IBM has an outstanding record of accomplishment in the environmental field and is committed unequivocally to advancing the public interest in environmental quality. I heartily recommend IBM as a recipient of the President's Environmental Quality Management Award. JohnJuarles sincerely yours, John Quarles GROUNDWATER SCIENCES CORPORATION 2601 Market Place Street. Suite 310 Harrisburg. PA 17110-9307 May 12, 1992 (717) 652-6832 Telecopier (717) 657-1611 The President's Environment and Conservation Challenge Awards Council on Environmental Quality The White House 722 Jackson Place NW Washington, D.C.. 20503 Attention: Award References Sir or Madam: The purpose of this letter is to provide a recommendation for the IBM Corporation's Environmental Quality Management program. For the past twenty years, I have been a consultant to industry, state governments and the U.S. EPA on environmental issues relating to groundwater. Since 1980, my work has included groundwater quality consulting to IBM plant sites and IBM's Corporate Environmental Programs staff. I have provided these services to IBM at nearly thirty sites, including manufacturing, research, distribution, warehousing and repair facilities. One of my principal tasks has been to provide corporate-wide review of IBM's Groundwater Protection Program. In this role, I have observed the workings of IBM's environmental program from the corporate vice president level to the plant technician level. Based on this experience, I have made the following observations regarding IBM's program: 1. Environmental policies and objectives are clearly stated and well-understood at all levels of environmental management. 2. The commitment of IBM's management team to these policies and objectives is unambiguous and has generated a high level of environmental sensitivity at all levels of the corporation. 3. IBM has regularly implemented environmental programs ahead of State or Federal regulatory requirements. One example is the Groundwater Protection Program, which was begun by IBM in 1978, years before EPA-mandated programs were required. IBM's programs have also gone well beyond the EPA-mandated performance standards (e.g., air and water discharge standards and elimination of CFCs). 4. Environmental managers and staff have established procedures for protecting the environment and have effectively communicated these procedures and the need to follow them to operations personnel. Compliance with these procedures is also systematically tracked and audited by environmental programs staff. 5. Vendors (like myself) are oriented to IBM's programs and are required to fully comply with those programs (e.g., spill control and cleanup). 6. Bulletin board and conference room displays of IBM's Market Driven Quality program are evident in the environmental departments at every site I visit. These displays demonstrate IBM's commitment to measuring the level of performance achieved by its environmental programs and to communicate those measurements to staff and management. These measurements are also consistent with IBM's philosophy that "what gets measured, gets done." In conclusion, based on my twelve-year exposure to IBM's Environmental Quality Management-program, I strongly recommend this program for the President's 1992 Environment and Conservation Challenge Award. Very truly yours, GROUNDWATER SCIENCES CORPORATION GA and Craig G. Robertson, PG, CGWP President kas COVINGTON & BURLING 1201 PENNSYLVANIA AVENUE. N.W. P.O. BOX 7566 WASHINGTON. D.C. 20044 ACHESON HOUSE (202) 662-6000 46 HERTFORD STREET LONDON WIYZTE ENGLAND TELEFAX: (2021 662-629 TELEPHONE: 44-71-495-5655 TELEX: 89-593 (COVLING WS- ALLAN J. TOPOL TELEFAX: 44-71-495-310 CABLE: COVLING DIRECT DIAL NUMBER BRUSSELS CORRESPONDENT OFFICE (202) 662-5402 May 6, 1992 44 AVENUE DES ARTS BRUSSELS 1040 BELGIUM The President's Environment & TELEPHONE: 32-2-512-9890 Conservation Challenge Awards Program TELEFAX: 32-2-502-1598 Council on Environmental Quality The White House 722 Jackson Place, N.W. Washington, D.C. 20503 Attention: Awards References Dear Sir/Madam: I am writing to recommend the selection of IBM for the President's Environmental Challenge Award. In the period since 1981, I have been privileged to serve as IBM's primary outside legal counsel for environmental matters and have observed first hand IBM's handling of all environmental matters. During this period, I have had extensive opportunity to observe many other large American companies individually and as members of industry groups. I have absolutely no doubt that IBM's environmental program has exceeded that which has been pursued by any other company for this entire ten year period. IBM has not been content with minimal compliance with environmental laws. The company's objective, in writing and in practice, is to "meet or exceed" environmental requirements. Again and again I have observed instances in which the company took action far in excedence of what the law required. Three examples will suffice. In the 1970s, IBM assembled and stored, at great cost to the company, PCB containing items such as capacitors (rather than land fill them) until there was a safe facility for their incineration -- a facility that IBM helped to create. In the 1970s, IBM undertook an extensive groundwater monitoring study at each of its plant sites, years before Superfund was passed. Similarly, IBM initiated a program to remove all CFCs from its products and processes, well before legal requirements were imposed. Much of the cooperative approach between industry and EPA that has developed in the Superfund area owes its origin to IBM. It was IBM, as a major generator at the Seymour Indiana site, who organized the PRPs and then developed the structure for a negotiated consent decree settlement that later became the norm. IBM regularly educates its plant personnel in environmental matters. The company has interacted successfully with communities such as San Jose, California, Greencastle, Indiana and Endicott, New York, where manufacturing operations from an earlier era led to groundwater problems which now must be remediated. Most significantly, the ten years in which I have witnessed IBM's exemplary approach to environmental issues is the same period in which the company has faced new challenges in the computer business and watched its profits decline under the onslaught of foreign competition. IBM has not, however, wavered in its commitment to do what's right for the environment. Environmental- ly desirable programs have not been shelved as being "too costly." Again and again, the company has shown its commitment to environmental excellence regardless of where the business cycle stands. I cannot think of a more worthy recipient of this award. Very truly yours, an / Topul Allan J. Topol GOVERNOR PETE WILSON May 13, 1992 The President's Environment and Conservation Challenge Awards Council on Environment Quality The White House 722 Jackson Place, N.W. Washington, D.C. 20503 Attention: Award References I am writing to recommend International Business Machines Corporation (IBM) San Jose for the President's Environment and Conservation Challenge Award. IBM invented the world's first computer disk drive in San Jose 36 years ago and today employs more than 19,000 people in California, most of them in the Bay Area, as the result of that breakthrough. IBM San Jose has a well established record for environmental management leadership that spans more than two decades. Earlier this month, IBM San Jose was recognized by the Environmental Protection Agency with its prestigious Administrator's Pollution Prevention award for CFC emission reduction over the past five years. An environmental Impact Assessment is made on every product and process prior to its transfer into manufacturing. This aggressive manufacturing strategy has IBM's San Jose operation aimed squarely at a "zero discharge" goal. IBM's specific accomplishments in pollution prevention and reduction speak to the quality of the company's commitment to the environment: A 90% reduction of hazardous waste shipped since 1986. A 95% reduction in CFC air emissions since - 1987 coupled with a 99% reduction in usage. In a six year period, the recycling of 81 million pounds of metal and 61 million pounds of paper. In 1991, IBM became the first company in the San Francisco Bay Area to recycle polystyrene from its cafeterias. STATE CAPITOL SACRAMENTO, CALIFORNIA 95814 The President's Environment and Conservation Challenge Awards May 13, 1992 Page Two As California's drought continues, IBM has demonstrated a working commitment to water and energy conservation. Last year, 48% of its water needs were met with reused water and energy consumption, which was increasing 6% per year, has now decreased 8% in just the first year of an aggressive conservation program. The evidence of IBM San Jose's dedication to environmental protection is overwhelming. Their commitment to human resources, plant upgrade, process refinements plus training and education demonstrates the extent to which the company has instilled environmental protection practices throughout its operations. It is because of this commitment, the outstanding achievements and the role model it sets for other companies in our state that I heartily recommend IBM San Jose as a recipient of the President's Environment and Conservation Challenge Award. Sincerely, PETE WILSON Corporate Policy Number 139 November 29, 1990 SUBJECT: Environmental Affairs IBM is committed to environmental affairs leadership in all of its business activities. IBM has longstanding corporate policies of providing a safe and healthful workplace and safe products (Policy Letter Number 127), protecting the environment (Number 129), and conserving energy and natural resources (Number 131), which were initiated in 1967, 1971, and 1974, respectively. These policies continue to guide our operations, and they are the foundation for the following corporate policy objectives: Provide a safe and healthful workplace, including avoiding or correcting hazards and ensuring that personnel are properly trained and have appropriate safety and emergency equipment. Be an environmentally responsible neighbor in the communities where we operate and act promptly and responsibly to correct incidents or conditions that endanger health, safety, or the environment, report them to authorities promptly, and inform everyone who may be affected by them. Maintain respect for natural resources by practicing conservation and striving to recycle materials, purchase recycled materials, and use recyclable packaging and other materials. Develop, manufacture, and market products that are safe for their intended use, efficient in their use of energy, protective of the environment, and that can be recycled or disposed of safely. Use development and manufacturing processes that do not adversely affect the environment, including developing and improving operations and technologies to minimize waste, prevent air, water, and other pollution, minimize health and safety risks, and dispose of waste safely and responsibly. Ensure the responsible use of energy throughout our business, including conserving energy, improving energy efficiency, looking for safer energy sources, and giving preference to renewable over nonrenewable energy sources when feasible. Assist in the development of technological solutions to global environmental problems, share appropriate pollution prevention technology and methods, and participate in efforts to improve environmental protection and understanding throughout industry. Meet or exceed all applicable government requirements. Where none exist, set and adhere to stringent standards of our own and continually improve those standards in light of technological advances and new environmental data. Conduct rigorous audits and self-assessments of IBM's compliance with this policy, measure progress of IBM's environmental affairs performance, and report periodically to the Board of Directors. Every employee and every contractor on IBM premises is expected to follow the company's policies and to report any environmental, health, or safety concern to IBM management. Managers are expected to take prompt action. Jon then Akers DISTRIBUTION: Lists "A" and "B" IBM Corporate Policy IBM Corporate Policy Number 127D October 2, 1990 Number 127 April 7, 1967 SUBJECT: 1 Responsibility for Safety SUBJECT: Responsibility for Health and Safety IBM is committed to provide a safe and healthful work environment and safe products. There can be no compromise in protecting the health and safety of our employees and customers. Every manager has personal and individual responsibility for the safety of all persons reporting to or assigned to him. In executing All IBM managers have personal responsibility for protecting the health and this responsibility, the manager is encouraged to utilize the assis- safety of all persons in the work environment. They must take positive actions to avoid or correct potential health and safety hazards. To tance provided by staff departments. However, this in no way re- accomplish this, management must ensure that IBM employees, and others for duces his own obligation to insure that his personnel are properly whom they are responsible, are properly placed and trained, perform safely, trained in safety practice and in the use of emergency equipment. and, where appropriate, are provided proper safety and personal protective and emergency equipment. Safety and emergency equipment are to be provided as required. Training and instruction in safety procedures is mandatory. Safety Every manager involved in the development, manufacture, installation, service or disposal of IBM products is responsible for ensuring that the product or programs must be commensurate with definable hazards and peri- process meets our requirements for health and safety, including necessary odically evaluated and updated to reflect changes obsoleting existing precautions for those who come in contact with them. equipment. Corporate staff heads, as a part of their responsibility for a functional area, Line management will ensure that all products, tools, test equip- will determine that the line organization's health and safety practices are ment and other devices conform with existing safety design criteria reasonable, adequate, current, and thoroughly understood. and are maintained so as to perform as designated. Operating procedures assuring safe operation of this equipment shall be The personnel staff head is responsible for developing uniform medical and provided. health program policies for all IBM employees, for reviewing policy implementation, for overseeing all human health research programs, and for effecting coordination between the different areas and staffs of the business. Each Corporate Staff Director, as a part of his responsibility for his functional area, will determine that the line organizations' safety The environmental affairs staff head, with the counsel of appropriate corporate and emergency equipment practices are reasonable, adequate, current, staffs, will prescribe the practices that must be followed to discharge IBM's and thoroughly understood. responsibility for environmental programs. Further, the environmental affairs staff head is responsible for developing safety policy and shall have oversight The Vice President, Personnel, is responsible for reviewing safety responsibility for chemical management and product/process safety. programs; effecting coordination between the different areas of the business; assisting in establishing educational programs as required; The IBM U.S. manufacturing and development staff head, with the counsel of appropriate corporate staffs, is responsible for establishing worldwide uniform assisting in the employment, training, and upgrading of personnel chemical management and product/process safety programs. Appropriate reviews involved with safety as requested; and ensuring a reasonable degree will be implemented to ensure control and accountability for program activities of uniformity throughout the Company in the procurement and use of at 1BM locations. safety and emergency equipment. John Akers EFFECTIVE DATE T. J. Watson, Jr. Replaces Corporate Policy No. 127C, dated July 24, 1984. Immediately DISTRIBUTION: Lists "A" and "B" Supersedes President's Letter No. 2, dated April 16, 1959 DISTRIBUTION Distribution Lists "A" and "B" IBM Corporate Policy IBM Corporate Policy Number 129B July 30, 1979 Number 129 May 26, 1971 SUBJECT: Environmental Protection SUBJECT: IBM's Environmental Responsibility IBM will reduce to a minimum the ecological impact of all of its activities. Management in IBM is expected to be continuously on guard against adversely affecting the environment and to seek ways to conserve natural resources. Line management in IBM must be continuously on guard against Although IBM is not in a business which creates severe pollution adversely affecting the environment. This effort must include problems, IBM is committed to: constant attention not only to the waste incident to producing a product but also to the consequences of the processes established - Meet or exceed all applicable government regulations in during product development. any location. The Real Estate and Construction Division, with the counsel of - Establish stringent standards of its own where govern- various staff groups, as appropriate, will prescribe the practices ment regulations do not exist. that must be followed to discharge this responsibility. The - Attempt to utilize nonpolluting technologies and to Corporate Staff particularly Engineering, Programming & minimize energy and materials consumption in the design Technology; Manufacturing; Personnel Plans and Programs; and of products and processes. Service is responsible for assuring the excellence of perfor- mance of the line organizations in pursuit of this objective. In - Minimize dependence on terminal waste treatment through all instances, of course, we must meet or exceed all relevant development of techniques to recover and reuse air, water and materials. statutory and regulatory requirements. Assist government and other industries in developing solutions to environmental problems when appropriate opportunities present themselves and IBM's experience Vatson, Jr. and knowledge may be helpful. EFFECTIVE DATE Frank Frank T. Cary Cary Immediately DISTRIBUTION Replaces Corporate Policy No. 129A, dated May 24, 1973 Distribution Lists "A" and "B" DISTRIBUTION: Lists "A" and "B" IBM Corporate Policy IBM Corporate Policy Number 131A September 28, 1989 Number 131 September 9, 1974 SUBJECT: Conservation and Recycling SUBJECT: Conservation It is IBM's policy to conserve energy and raw materials, to recycle commodities and to help protect the environment. It is the policy of IBM to conduct all activities in such a manner that conservation The oil crisis of the early 1970s forcefully demonstrated that of energy, raw materials and commodities remains a permanent way of life for the with planning and imagination we were able to reduce our fuel Company. and power consumption significantly. The solid waste disposal crisis now confronting the United States and other countries The 1973-74 oil crisis forcefully demonstrated that with planning and imagination gives us an additional challenge to reduce waste by making we were able to reduce our fuel and power consumption significantly. This, in more efficient use of raw materials and recycled commodities. Recognizing the need for prudent energy use and global turn, led us to develop ways to make more efficient use of raw materials and environmental protection, while maintaining safe and healthful commodities which were in short supply. It is not enough, however, to react to workplaces, management must strive to keep its focus on both 8 crisis situation. Conservation must be a deliberate and continuing policy of energy conservation and materials recycling. management. Therefore, I expect each operating unit to cooperate fully in Therefore, I expect each operating unit to cooperate fully in national energy conservation programs, giving high priority to energy efficient conservation programs, give high priority to conservation of energy, raw operation of our facilities and processes and to conservation materials and commodities in the design and manufacture of our products and -- of energy and raw materials in the design and manufacture of wherever practicable -- develop substitutes for materials in short supply. our products. You should also emphasize the use of recyclable packaging and components, the recycling of used commodities, Similarly, I expect managers at all levels to Implement this policy by personal and the purchase of recycled materials. Similarly, I expect example -- whether it be in switching off lights or in the consumption of office managers at all levels to implement these policies by personal supplies. example--whether it be in simply turning off equipment or lights or in the prudent purchase, consumption, and recycling of This is good business practice and serves the broader purpose of helping to supplies and materials. conserve the world's limited resources. This approach is good business practice and serves the broader J.J.Cary F. T. Cary purpose of helping to conserve the world's limited resources. DISTRIBUTION: Lists "A" and "B" Replaces Corporate Policy No. 131, dated September 9, 1974 DISTRIBUTION: Lists "A" and "B" LIST OF IBM CORPORATE INSTRUCTIONS AND PRACTICES Relating to environmental affairs The following are titles of IBM's Corporate Instructions and Corporate Practices relating to environmental affairs. These documents serve to implement corporate policies and establish mandatory uniform practices worldwide. Each outlines requirements and responsibilities as appropriate. They are a reflection of the comprehensive nature of IBM's management system. CORPORATE INSTRUCTIONS: - Chemical Data System (CDS) /European Chemical Data System (ECDS) - Control & Management of Hazardous Chemicals Which May Produce Adverse Health Effects - Control of Contractor Chemicals - Customer Engineering Safety Inspection - Electrical Safety - Environmental Impact Assessment - Environmental Programs - Environmental Release Prevention - Human Health Research - IBM Medical and Health Programs - IBM Safety and Industrial Hygiene Programs - IBM Use of Animals - Labelling of IBM Field Use Materials and Supplies Containing Hazardous Chemicals - Master Planning for Plant, Laboratory and Headquarters - Office Ergonomics for Visual Display Products - Product Safety Incident Management - Product Safety Review Board - Reporting to the Consumer Product Safety Commission - Environmental Affairs Focal Point - Safeness of IBM Products - Safety and Health Considerations in Contractor and Vendor Relationships (IBM Vendor/Supplier Evaluation) - The Emergency Planning Program - Toxic Substance Control - Energy Management - Environmental Evaluation of Suppliers - Hazardous Waste Disposal Vendors - Product Disposal Vendors - Environmental Investigations for Transactions Involving Interests in Real Estate CORPORATE PRACTICES: - Air Effluent Criteria - Bulk Chemical Tank Farm Design - Chemical Distribution Center Design - Containment of Industrial Liquids - Environmental Impact Assessment - Plant Siting - Environmental Impact Assessment - Product/Process - Environmental Monitoring Procedure - Industrial Wastewater Discharges - Outdoor Noise Criteria - Sanitary Liquid Waste Effluent Criteria - Waste Management EXAMPLES OF IBM'S ACCOMPLISHMENTS IBM's CFC-113 USAGE & EMISSIONS IBM's HAZARDOUS WASTE MANAGEMENT WORLDWIDE 1987-1991 1987-1991 300 12 252 250 220 10 200 198 O M N U N D P L L S I I 180 8 US SHORT TONS 150 146 X 1000 6 100 4 50 2 0 0 1987 1988 1989 1990 1991 1987 1988 1989 1990 1991 YEAR YEAR USAGE EMISSIONS INCINERATION LANDFILL AQUEOUS RECYCLE TREATMENT IBM's SARA TOTAL RELEASE INVENTORY IBM RECYCLED MATERIALS WORLDWIDE IBM U.S. U.S. SHORT TONS X 1,000 1987-1990 14 58% 55% 12 38% M I 10 METAL 25 28 26 L L GENERAL TRASH 1 2 6 I O 8 WOOD 4 8 6 N CARDBOARD 12 16 18 P O 6 PAPER 19 22 24 U N GLASS 0 1 2 D 4 S PLASTIC 1 1 2 2 TOTAL 62 78 82 0 1989 1990 1991 1987 1988 1989 1990 YEAR YEAR TOTAL NONHAZARDOUS Not including delisted chemicals (1991 data not yet compiled) WASTE IN THE ABOVE CATEGORIES: 162 143 141 ENERGY CONSERVATION Cumulative kWhrs kWh(000,000) CONSERVED 1,000 969 800 840 760 695 600 536 400 339 340 282 292 271 200 239 0 1986 1987 1988 1989 1990 1991 YEAR ACTUAL YEAR RESULTS PREV. YR. CARRY-OVER Cumulative savings over six-year period = 4.1 billion kWh Cumulative effect of savings from previous years has been discounted by 25% per year 05/21/92 0520215/mt.drw(fl4) For Release: IMMEDIATE International Business Machines Corporation Armonk, New York 10504 Contact: Brian D. Doyle (914) 765-6432 IBM ANNOUNCES ENVIRONMENTAL RESEARCH PROGRAM ARMONK, N.Y., May 14, 1991 IBM today announced a major research program intended to encourage the use of computer-based technology in the study of environmental problems. The multi-million dollar program will provide funding, equipment and technical support for selected research projects over several years. It is designed to address problems of concern to both industry and the general public, such as groundwater pollution, ozone depletion and waste disposal. "IBM is sponsoring this research to promote a better understanding of the many complex factors that adversely impact our environment," said Arthur J. Hedge, Jr., IBM vice president, environmental affairs. "We believe computer technology can help bring about innovative new solutions to difficult environmental problems, and ultimately improve our quality of life." The program will be initiated with universities and research organizations in the United States and then expanded to other parts of the world. It is intended to promote cross-disciplinary collaboration and stimulate the international transfer of technology. IBM will invite qualified researchers to submit preliminary project outlines, after which a review committee will request formal proposals on selected projects. An IBM advisory committee, including representatives from the environmental, scientific and business communities, will then evaluate the formal research proposals and nominate candidates for final selection by IBM. Although this program will be offered on an invitation basis, interested parties may obtain guidelines by writing to: Program Director, Environmental Research Program, IBM Corporation, 208 Harbor Drive, Room Number 4C-29, P. O. Box 10501, Stamford, Conn., 06904-2501. This initiative complements IBM's longstanding corporate environmental policy. IBM is dedicated to ensuring health and safety in the workplace, protecting the communities in which it operates and contributing to the understanding and solution of environmental problems. # # # For Release: IMMEDIATE International Business Machines Corporation Armonk, New York 10504 Contact: Brian D. Doyle (914) 765-6432 IBM AWARDS $235,000 TO EMPLOYEES IN U.S., EUROPE AND ASIA FOR ENVIRONMENTAL, SAFETY INNOVATIONS ARMONK, N.Y., November 19, 1991 International Business Machines Corporation has awarded $235,000 to employees in the United States, Europe and Asia for contributions to environmental management and employee safety, the company announced today. IBM's annual Environmental Affairs Technical Excellence Awards, announced earlier this year, provide up to $50,000 for innovative technical accomplishments that contribute to IBM's environmental, safety and energy objectives. Six awards were presented to the following 22 employees in the U.S., the United Kingdom and Japan. Dr. Bernard S. Meyerson of IBM's Thomas J. Watson Research Center, Yorktown Heights, New York, received a $50,000 award for inventing the "Silane Gas Flow Restrictor,' a device that reduces hazards associated with a gas used in semiconductor manufacturing. The device has improved safety at IBM plants and has been shared with universities and other companies. -- Dr. June Andersen, Michael H. Carroll, Don E. DeLeo, Jon S. Drier, R. Douglas Howard, Jr., and Ming Ko of IBM's San Jose, California, site shared a $50,000 award for developing parts-cleaning processes that replaced chlorofluorocarbons (CFCs) with water and hot air" drying techniques. The processes, which helped reduce San Jose's CFC emissions 96 percent between 1987 and 1990, are being implemented at other IBM locations and shared with companies worldwide. -- Peter E. Carr, Alicia Dean, John A. Fitzsimmons, Janos Havas, Barry C. McCormick, Michael J. Migliore, Jon H. Nansen and Prabodh R. Shah of IBM's East Fishkill, New York, site shared a $50,000 award for replacing J-100, a toxic and corrosive mixture used in semiconductor manufacturing, with a safer solution. The new "IBM Photoresist Stripper" is recyclable and reduces hazardous waste and air emissions. Hiroshi Naitoh and Shigemi Sakamoto of IBM's Yamato, Japan, development laboratory shared a $30,000 award for implementing an innovative environmental impact assessment and education module for product development. The program helped reduce the use of hazardous materials and established a training course for development engineers. -- Mark T. Kerr, Jeffrey J. Miller and Chuck A. Tuson of IBM's Research Triangle Park, North Carolina, site shared a $30,000 award for publishing "Environmental Design Guidelines for IBM Packaging Engineers." The reference book, used in IBM packaging operations worldwide, provides guidelines for redu- cing, reusing and recycling packaging materials, as well as for eliminating CFCs and heavy metals. The guidelines saved IBM more than $10 million in 1990 alone. Patrick Hagan and Brian L. Robertson of IBM's Greenock, Scotland, site shared a $25,000 award for introducing a water-based spray system that replaced CFCs in the cleaning of circuit boards. Greenock used the technology to completely eliminate CFCs from its manufacturing processes. The employee awards complement IBM's long-standing safety, environmental and conservation policies. IBM is dedicated to ensuring health and safety in the workplace, protecting the communities in which it operates and contributing to the understanding and solution of global environmental problems. 111991 # # # Think REPRINT VOLUME 58 . NUMBER 1 . 1992 Update on Safety, Energy And the Environment IBM IBM and the Environment IBM's long-standing commitment to and environmental protection. We the environment begins with a safe are proud of that record. At the same and healthy workplace. It extends to time. we also recognize our respon- every community where we do busi- sibility to continue building on our ness, and to the global environment. accomplishments. In short, by practicing respect for the He are committed to conducting Earth we all share, we try to live up IBM's business in the most respon- to our company's basic belief in sible way possible. And we sustain respect for the individual. that commitment from year to year I believe this Special Report by through the unstinting contribu- Think magazine shows how seriously tions of thousands of IBM employees IBMers take their environmental who make it part of their way of responsibilities. Over the years, they life to do the right thing for their have built an admira- fellow IBMers, their ble record in job safety, communities, and energy conservation their planet. John JOHN F. AKERS CHAIRMAN OF THE BOARD Special i: 5017 Update on Safety, Energy And the Environment MARY MII by Ed Grimm A nvone who thought that when the sun set on Earth Day 1990. the environmental movement would settle into its own kind of twilight has by now thought otherwise. The con- cerns remain strong. they are worldwide, and in Rotterdam. Its key message: Environmental industry is paying attention to them. issues have become global and they involve the For companies like IBM, this represents no entire international business community. This sudden revelation. As far back as 1967, IBM June. in Rio de Janeiro. a United Nations con- began lishing worldwide policies for safetv. ference on the environment will deal with such conserva: and the environment. In this foremost ecological issues as climate change. arena. h. wever. you're only as good as your forestry. and biodiversity. latest infustive. Even a recent honor like the E Polls show that at least 70 percent of con- World Em conment Center's 1990 Gold Medal. sumers prefer products that are environmen- awarded IM for international corporate envi- tally safe. The Financial Times of London ronments achievement, can quickly gather reports that "business is re-examining the envi- dust in the sublic's mind. ronmental impact of manufacturing. the raw The of developments, the pitch of materials used. energy employed. effluents and public consern. the pressure on business and emissions produced. and the final disposal of government to act responsibly - all are abun- waste products." dantly in -vidence. ! A nationwide poll. reports The Wall Street I In Ap: the second World Industry Confer- Journal. reveals that 8 out of 10 Americans ence on Environmental Management was held consider themselves environmentalists "who Speaking of Incentives T wo new programs recognize the K1/11A/018 achievements of individ- ual employees and IBM locations in environmen- tal matters. The Environmental Affairs Technical Excel- lence Award will be presented annually to individuals for technical and innovative accom- plishments that further IBM's environmental objectives. The maxi- PETER INTERNATIONAL mum award is $50,000. This year, the first annual IBM Chairman's Environmental Affairs citations will be pre- sented to the two IBM locations that have con- ENERGY CONSERVATION when fuels are burned to Horst Beck adjusts air conditioning tributed most to prog- CUMULATIVE kWhr (IBM Worldwide) generate electricity, these at IBM'S Sindelfingen, Germany, ress in environmental, 1000 savings also eliminated the plant to ensure peak efficiency. energy, and safety and emission of hundreds of industrial hygiene pro- 800 thousands of tons of CO₂.) grams. Citations will be MILLION kWh 600 An energy data bank, ally. While many locations are awarded in two cate- established during the 1973 doing well, says Dick Ireton. gories: manufacturing, 400 energy crisis: tracks 400 there's ample room for development, and locations worldwide. From 200 improvement. research locations; and 1985 to 1990. IBM has saved With energy conservation locations in organiza- YEAR $151 million on energy costs. now part of one of those no- tions such as marketing 86 87 88 89 90 Now, a new five-year plan nonsense internal audits, and services and operat- NOTE: These annual figures represent results from each new conservation programs. plus results from pro- calls for savings through con- evidence of that improvement ing unit headquarters. of previous years (which are discounted by 25 percent per year). Savings prior to 1986 are not included in this chart. servation of 4 percent annu- will be eagerly sought. NICOLAS ROUX/LIAISONINTERNATIONAL Art Hedge, second from right, IBM vice president, Environmental Affairs, talks strategy in Paris with, from left, Hartmut Rhotert, Carl-Hugo Bluhme, and Dick Ireton. Rhotert is chief ecologist, IBM Germany; Bluhme is vice president, Environmental Strategy, IBM Europe; and Ireton is director of energy programs at CHQ's Environmental Affairs. Report: Update on Safety, Energy and the Environment cognize the need for sub- earn "the green label." antial - and in some cases Increasingly. if sometimes en profound - shifts in warily. business people and ein own life styles" and are environmentalists are draw- odding businesses to ing together. "There's a revo- lution under way in many companies. says Environ- mental Protection Agency Vhat's New Administrator William Reilly. "Ther know it's not only And Notable good for the environment, but it's good for their bottom Establishment of a corporate line. their profits. aff for environmental affairs, insolidating the corporate What's Been Happening fety and industrial hygiene, What kind of mark is IBM vironmental. and energy making on this broad nctions. canvas of opportunity and Corporate Policy # 139 on concern? Last year. Think vironmental affairs. magazine reported on the inillion research pro- company's environmental which IBM will provide undertakings. This is an a a. of cash and equipment to update on current programs liversities and research insti- and new developments. On November 29. 1990, tions for the study of environ- Corporate Policy =139 re- ental problems. affirmed IBM's long-standing An environmental awards commitment to environ- ogram for both individual mental affairs. nployees and IBM locations. A new corporate staff for environmental affairs headed Expanded internal audit pro- by IBM Vice President Art edures to measure progress nd uncover problems at IBM Hedge also was established. tes. The Hedge message is clear: We have to foster openness Significant progress in reduc- and build trust: The can be 9 cnlorofluorocarbons, chemi- proud of our record. but we releases. and hazardous need to improve in anticipat- astestand in recycling solid ing problems. And we need astes to have evervone involved in Energy savings in 1990 of 271 the effort," This year's initiatives MAN I MIII PHAN 11111 IAII TAI Left: Georgina Cortes studies willowy stalks of Pasto Rhodes grass growing near IBM'S Guadalajara, Mexico, plant. Above: Cortes and Rodolfo Maza check water samples at the site's Sanitary Water Treatment facility. Once treated, the water is used to help irrigate the site. include a $25 million research program in which IBM will provide grants of cash and equipment to universities and research institutions for the study of environmental problems. and the establishment of Envi- ronmental Affairs awards for IBM employees and locations In May, IBM joined the ros- ter of companies participating in the EPA's new project for the voluntary reduction of MARK CRIT N/HAISC INHENAIR NAI toxic emissions. The company has also become a member of the Industry Cooperative for Ozone Layer Protection. an international group fostering technology transfer. Report: Update on Safety, Energy and the Environment IBM "stewardship projects" and to outside organizations." forward in many coun- Each audit is expected to es: the reforestation of last about five weeks. xico's Chapultepec Park, a In the past year, too, both W environmental course at the Environmental Master kvo University, "Clean Up Plan (EMP) and Environmen- stralia Day," support for tal Incident Reporting Sys- e London Ecology Center, tem have been expanded. d helping an international "Our data are getting better," mmission clean up the savs Mike Metzger, program be River flowing through director of environmental ree European countries. affairs compliance and quality. What about the question "We're even starting a mini- savings? Does the environ- EMP for the nonmanufactur- -ntal investment really pay ing and development sites." for a business like IBM? A review of what's happen- ithout a doubt, says Art ing in the three main areas >dge. "Take our CFC of safety. the environment, hlorofluorocarbon] reduc- and energy - as well as the am, for example. new emphasis on product cheaper to use development - shows an all- iter than chemicals. And evlinders effort throughout lining our tanks and the company. ping systems is a lot less Safety First of All pensive than managing a oundwater problem. At the IBM Japan plant in "These measures are not Fujisawa, they raise a special st good citizenship. They're flag every morning, repre- SO good business." senting their focus on safety. Measurements, as well as Since November 1981. the easures. count. In addition plant has logged over 36 self-assessments and peer million man-hours without views. every IBM location is a lost-time injury. The plants DW a candidate for the full- at both Fujisawa and Yasu own. rigorous audit con- have been commended ucted by corporate internal aditors. Corporations are ore and more in the fish- Hideki Takahashi and Shinichi owl." says Earl Wunderli, Naitoh raise the flag for safety gal counsel, "and we have over IBM's Fujisawa, Japan, plant. have solid facts to report, The plant recently marked a decade oth to our own management without a lost-time injury. LOST-TIME INJURY RATE by the Japanese govern- FIRE LOSSES (Per 100 Employees) ment for their impressive (IBM Worldwide) safety records. COUNTRY 1987 1988 1989 1990 5 Worldwide, IBM's occu- CANADA 74BM 074 1.065 POOD PEER IND 192 1.98 pational injury rate is well 4 FRANCE IBM 0.65 0.57 0.55 0.46 below the average of other PEER INDUSTRY 1.10 1.00 1.10 1.10 companies performing simi- GERMANY: BM 188 DRK 051 2.60 320 lar work. This low rate has 2.60 MILLION DOLLARS 3 PEERINDUSTRY 200 ITALY IBM 0.49 0.47 0.43 0.32 saved IBM US an estimated 2 PEER INDUSTRY 2.50 2.60 2.50 2.50 $50 million in workers com- HAPANI 18MM 010 0.00 0.00 pensation costs during 1990. 1 PEER INDUSTRY 0.03 VOTE 0.09 0.07 In the United States, IBM has U.K. IBM 0.56 0.47 0.38 0.33 PEER INDUSTRY 1.70 1.40 1.20 1.30 not incurred a single citation YEAR 82 83 84 85 86 87 88 89 9( ans IBM 1294 51122 or penalty from any federal PEER IND or state occupational safety on emergency planning. In and health agency since Boulder, Colo.. a new cor- NOTE: Because of the differences in reporting requirements. a direct comparison between mid-1988. countries is not appropriate. The peer houstry rate is an average rate for companies doing the porate manufacturing same type of work as IBM does in tha: country. -WA make it a way of life to ergonomics program office take action long before the has set up shop. danger arises," says Frank Hazardous Wastes Reid. program director of environmental health. In the U.S. WORK-RELATED INJURY/ILLNESS The objective here con- RATE COMPARISONS case of hazardous silane gas, tinues to be directed at not (Rate per 100 Employees) that meant studying its prop- generating hazardous wastes, erties to determine how in the first place. Ideally. 10 ELECTRONICS INDUSTRY problems could be avoided. 9.10 9.10 8.70 8.30 We did research and designed 8.80 8 8.60 HAZARDOUS WASTE 8 60 TOTAL U.S. INDUSTRY controls. says Reid, "and MANAGEMENT 7.20 we shared the information (IBM Worldwide 1990) 6 OSHA RATE with manufacturers. suppli- ers and users." 4 Current safety efforts include defensive driver train- 2.03 2 1.79 1.94 1.80 ing (which reduces insur- IBM ance rates for company- YEAR 1987 1988 1989 1990 leased vehicles), a stack of NOTE: These are the rates for total work-re ated injury/illness cases reported under the booklets on everything from Occupational Safety and Health Act (CSHA). In addition to lost-time cases, they include cases that required medical treatment. semiconductor clean rooms to video display terminals, training for emergency INCINERATION 5% response teams, and cooper- AQUEOUS TREATMENT 3% ating with communities LANDFILL 5% Update on Safety, Energy and the Environment at means source reduction. Solid Wastes ften. this can be accom- Solid gains can be reported ished by modifying or re- here. In 1988, IBM set itself UNNE DE agineering manufacturing the goal of recycling 50 per- rocesses. which can them- cent of all that wood. metal. :Ives represent cost savings. paper. glass, and plastic from ION When wastes are gener- its manufacturing sites by ed. the idea is to recycle or 1992. As of 1990. the world- use them. Over the last wide figure was already at years. approximately 84 ercent of all hazardous 52 percent. Examples of IBM's initia- istes have been recycled rldwide. most of them on tives include new packaging te. And hazardous wastes guidelines for suppliers, pur- emselves have been chase catalogs that feature parts and supplies made with :duced by 37 percent over both recvcled and recycla- at same span. ble material - and the "Disposing of wastes in reusable "IBM cup" now used esignated landfills is only a by employees at most U.S. st resort." savs Aaron Cobb. sites when the urge comes for rogi nanager, corporate coffee or tea. (Last year, at nvironmental programs. Kingston, N.Y., alone, almost / cut the volume of waste a million paper cups were isposed of this way by more saved.) an two-thirds. And at our In packaging. white boxes ustin site, for example, are out and brown ones are e're down to zero landfill." in. A white box typically has white paper glued onto a OTAL HAZARDOUS WASTE brown box," explains Ron 3M Worldwide) Cohen. program manager, 300 corporate environmental programs, "and that involves 250 bleaching, which requires 200 chemicals; and gluing, which complicates recycling." 150 At Boulder, they ve found paper with recycled content 100 that works just fine with high-speed copiers and 50 printers. EAR 85 86 87 88 89 90 Chlorofluorocarbons CFC-113 USAGE/EMISSIONS (IBM Worldwide) IBM's goal is to eliminate 14 these ozone-depleting chemi- cals from all products and 12 processes by the end of 1993. 10 That's six years ahead of the international timetable MILLION POUNDS 8 set by the Montreal Protocol. 6 The report card here shows a worldwide reduction 4 of CFC emissions of 63 2 percent since 1987. Nowhere is that downward curve YEAR 87 88 89 90 91 92 93 94 more pronounced than at San ACTUAL USAGE ACTUAL EMISSIONS Jose, which, based on 1987 PROJECTED USAGE ES PROJECTED EMISSIONS data, had been called the Number One CFC-113 emitter in the United States. San reductions," says the San Jose Jose has now cut those-emis- Mercury News, commenting on the new data, and when ons by 96 percent, largely hrough the use of new Dave Wood, spokesman for the National Toxics Cam- water-cleaning methods that will, according to June. paign Fund, looked at the Andersen. manager of envi- overall reduction figures of ronmental programs at IBM's U.S. plants (down 47 the site, have paid their way percent in 1990 from 1989 within three years. levels), he pronounced them These are "stunning "very good numbers." There's another trouble- some chemical called methyl chloroform, which is not a Left: Alain Lessard checks the CFC but does deplete the ozone. density of solvent leaving the recy- Its time, thanks again to cling system before it is reused the introduction of alternate in component manufacturing at processes, is also running the Bromont, Canada, plant. Right: out: The amounts emitted by Mike Carroll inspects aqueous IBM in the U.S. have been rinse compartments in the head disk reduced by 90 percent since assembly area at San Jose. Aqueous 1987. The goal is elimination processes have replaced earlier by the end of 1995 - six years PEIER IAN( cleansing methods, once major ahead of U.S. Clean Air Act sources of CFC emissions at the plant. requirements. pecial Report: Update on Safety, Energy and the Environment emical Releases and 57, developed at Boca Raton, Fla., and manufac- It's a gentle name. but it ands for tough enforcement. tured at Research Triangle SARA. the Superfund N.C. "They have been nendments and Reauthor- developed to be easily put :tion Act that requires all together and taken apart ijor U.S. chemical users to using "design for disassembly ort their yearly release or "snap technology," savs rures of more than 300 Brady. "We've eliminated avily used chemicals. SARA- many of the fasteners." What's more. the new pe releases by IBM US sites PS/2 models are made with a ve been reduced by 62 per- nt between 1987 and 1990. grand total of one type of Last May, the EPA released plastic. Heretofore. dozens of ta showing that industrial plastics were involved in PS/2 eases of toxic chemicals production. This simplifies to the environment and off- not only our manufacturing transfers for treatment process, but also eventual re down an average 18 per- product disposal and recy- nt een 1987 and 1989. cling. It saves money, too. M's ctions for that same "When you're buying just one 4? Fifty-six percent. plastic," explains Brady. "vou ether they're trouble- can buy in large volumes." akers or not, chemicals call Energy Conservation close monitoring. Acting the general belief of "the Use of a single type of plastic and innovative assembly techniques make Electricity accounts for PS/2 Model 40s easier to recycle when their useful days are over. 87 percent of IBM's total energy bill, and a lot of it fewer. the better." IBM is RA TITLE III lished so that other compa- involves that simple on/off XIC RELEASE INVENTORY working to cut its total of nies will know about it." switch in an office or other V US) chemicals used worldwide. work area. In 1990, even Product Development "The secret is to get every- though IBM's worldwide use of :2 body involved, not just the "Each new product has to electricity was up, new conser- 9 chemicals coordinator," says be better than its predeces- vation efforts still managed Diana Bendz, director of sor." says Bill Bradv. program to save 271 million kilowatt 6 product safety and chemical director, safety. chemical and hours. "That's like taking 3 management. "If someone environmental programs. 50,000 cars off the road." has a Eureka-type idea for a "It's that simple. IBM's goal says Dick Ireton, director of new process that will require of increasing product recy- energy programs. Savings R 87 88 89 90 fewer chemicals. we want clability is being realized since 1986 are over 3.1 bil- TE: SARA stands for the U.S. Superfund endments and Reauthorization Act of 1986. to know it. and we encourage through products like the lion kilowatt hours. (Because figures in this chart exclude de-listed chem- $ in order to avoid overstating reductions. the individual to get it pub- Personal System/2 Models 40 carbon dioxide is released ber JUN 8 1992 HOUSE OF REPRESENTATIVES WASHINGTON, D.C. 20515 J.J. PICKLE 10TH DISTRICT, TEXAS June 3, 1992 Mr. Michael R. Deland Council On Environmental Quality 722 Jackson Place, N.W. Washington, D.C. 20503 Dear Mr. Chairman: Please accept my endorsement of the nomination of the IBM Corporation for the President's Environment and Conservation Challenge Award. Because IBM operates a large printed circuit board manufacturing plant within my Congressional District of Austin, Texas, I have come to know the environmental record of IBM Austin, as well as that of the IBM Corporation as a whole. In many respects, the accomplishments of IBM Austin mirror those of the entire IBM Corporation in such areas as reduction of chemical emissions, elimination of ozone depleting chemicals, and waste recycling. Since 1987, IBM's U.S. manufacturing sites have reduced chemical emissions reported in the annual Toxic Release Inventory (TRI) by 62%. For the same period, IBM Austin achieved a 66% reduction of TRI chemical emissions. You may also be aware that IBM has targeted year-end 1993 for the elimination of all CFCs used in its manufacturing. In fact, Austin eliminated all manufacturing use of CFCs in 1989, and it expects to completely end its use of a second ozone depleting chemical, MCF, by the end of this year. Finally, IBM's world-wide record of recycling is exemplary. Currently, throughout its operations, IBM recylces 89% of the hazardous wastes it generates. IBM Austin has achieved a 93% recycle rate for its hazardous wastes, with the remaining 7% sent to incineration. The Austin site ceased land disposal of such wastes in 1989. I have no doubt that many worthy candidates will come to your attention, but I am extremely impressed with IBM's efforts and commitment to protect our environment. I encourage your consideration of IBM Corporation for the President's Environment and Conservation Challenge Awards. Sincerely, JJP MKK Stamped NOT PRINTED AT GOVERNMENT Janus , chee International Business Machines Corporation Office of the IBM Vice President 208 Harbor Drive. P.O. Box 10501. Stamford, CT 06904-2501 Environmental Affairs May 22, 1992 President's Environment and Conservation Challenge Awards Program The White House Council on Environmental Quality 722 Jackson Place, N.W. Washington, DC 20503 Ladies and Gentlemen: On behalf of the IBM Corporation, I am pleased to submit our application for the President's Environment and Conservation Challenge Awards in the category of Environmental Quality Management. IBM has taken its environmental responsibilities very seriously for many years. Our commitment begins with safety in the workplace. It extends to the communities around the world where we do business and beyond to the global environment. In short, we expand our company's basic belief of respect for the individual by practicing respect for the planet. The comprehensive and anticipatory nature of our approach has provided IBM a quality environmental management program of which we are proud. We trust our application is consistent with your requirements and would be pleased to provide any additional information or answer any questions about IBM and the environment. We appreciate the opportunity to submit this application and thank you for your consideration. Sincerely, /gdn Enclosures IBM CORPORATE POLICY Number 139 Environmental Affairs IBM is committed to environmental affairs leadership in all of its business activities. IBM has longstanding corporate policies of providing a safe and health- ful workplace and safe products (Policy Letter Number 127), protecting the environment (Number 129), and conserv- operations and technologies to minimize waste, ing energy and natural resources (Number prevent air, water. and other pollution, mini- 131), which were initiated in 1967, 1971, and mize health and safety risks, and dispose of 1974, respectively. These policies continue to waste safely and responsibly. guide our operations, and they are the foun- Ensure the responsible use of energy dation for the following corporate policy throughout our business, including conserving objectives: energy, improving energy efficiency, looking for Provide a safe and healthful workplace, safer energy sources, and giving preference, to including avoiding or correcting hazards and renewable over nonrenewable energy sources ensuring that personnel are properly trained when feasible. and have appropriate safety and emergency Assist in the development of technological equipment. solutions to global environmental problems, Be an environmentally responsible neighbor share appropriate pollution prevention technol- in the communities where we operate and act ogy and methods. and participate in efforts to promptly and responsibly to correct incidents improve environmental protection and under- or conditions that endanger health, safety, or standing throughout industry. the environment, report them to authorities Meet or exceed all applicable government promptly, and inform everyone who may be requirements. Where none exist, set and adhere affected by them. to stringent standards of our own and continu- Maintain respect for natural resources by ally improve these standards in light of techno- practicing conservation and striving to recycle logical advances and new environmental data. materials, purchase recycled materials, and use Conduct rigorous audits and self-assess- recyclable packaging and other materials. ments of IBM's compliance with this policy, Develop, manufacture, and market products measure progress of IBM's environmental affairs that are safe for their intended use, efficient in performance, and report periodically to the their use of energy. protective of the environ- Board of Directors. ment, and that can be recycled or disposed of Every employee and every contractor on IBM safely. premises is expected to follow the company's Use development and manufacturing pro- policies and to report any environmental, cesses that do not adversely affect the environ- -health, or safety concern to IBM management. ment, including developing and improving Managers are expected to take prompt action. Application Summary ID Number: Q.012 Project: Boston Park Plaza Hotel and Towers Environmental Action Program Contact: Mr. Tedd Saunders Saunders Hotels Company, Inc. 64 Arlington St. Telephone: Boston, MA 02116- (617) 457-2413 Summary: The Boston Park Plaza Hotel has created an environmental campaign which encompasses more than 85 initiatives throughout all departments of the hotel. This program has clearly shown that this competitive service industry can make dramatic changes and maintain its high quality of service and standards. This family owned and operated landmark property has successfully aligned business with environmental action. NOTE: Some technical evaluators provided written opinions, based on their view of the criteria. The following is included for your background only. omments: Interesting program as it asserts environmental quality can be attained in a hotel without comprimising guest comfort. Deserves a close look. Amenity dispensers (non-throwaway) replace bottles of shampoo, etc. Hotel has good written policies, good management, guest environmental surveys, checklists for meeting planners -- to conserve, range of recycling, and energy conservation measures. Overall, the hotel is an excellent small candidate. Unique program of source reduction to minimize wastes known as a "Green Project". Project is well implemented as supported by the supplemental documents. Program can be a model to other hotels that waste reduction can work and help our environmental quality. Seems to be an example of sincere commitment which is shared with patrons in an industry that has not been noteworthy for its environmental innovation. Very well integrated into all facets of Hotel. Large initial investment. Greatly reduced energy, water consumption, reduced waste. Good education for public & employees; good incentive programs for employees. Strong leadership from top management; impressive record during a recession. Family-owned hotel; employee groups; 85 actions; good support letters. Simple, common sense program. Highly replicable. Different from most EQM programs. Q.012 OVERVIEW 5. The Boston Park Plaza Hotel has created an environmental program whose magnitude clearly outlines how a company can make dramatic ecological changes, while maintaining extremely high service and quality standards. Since 1990, 85 initiatives have been put into place encompassing all major departments of the hotel. The boldest innovation in the program is the creation of new, elegant amenity dispensers for all 1100 guest room bathrooms. On an annual basis, this eliminates nearly 2 million one-ounce plastic bottles from the wastestream. The resulting cost savings have been redirected to where it counts--improving the product quality of the shampoo, conditioner, body gel and handsoap. The Boston Park Plaza is the first hotel in the country to take this bold step. There is a distinct balance between initiatives which can be strictly categorized as efficient plant operations, and those additional creative efforts which round out a truly comprehensive approach. In reality, there is much overlap between the two because efficient business is environmentally sound business. Other major initiatives include the installation of 1,686 new thermopane windows in all guest rooms at a cost of $980,000. Nine recycling initiatives are now in place including steel, #1 and #2 plastics, glass, white paper, computer paper, cardboard, telephone books and aluminum. Other steps include solid waste reduction, energy and water conservation, hazardous waste elimination, education and communications. Working at all levels of the company to integrate this program, a green team' of enthusiastic employees volunteered to work alongside management and help spread the word. Division Heads now meet monthly for the sole purpose of discussing environmental goals and accomplishments. What distinguishes this program from many other green efforts' is managements commitment to incorporating environmental action into every facet of the hotel. Spearheading the program is Tedd Saunders. As the hotel's Environmental Program Director, Tedd has made a personal commitment to establish his family's business as a model for integrating voluntary environmental solutions into everyday business practice. To date, the hotel has invested more than one and a half million dollars in the program. In return, nearly a half million dollars of new business can be directly attributable to decisions based on the hotel's environmental changes. The key to creating a successful environmental action plan is to formulate one that is affordable and feasible to initiate and to maintain. Benefits include a healthier bottom line from improved efficiency and better use of resources. loyalty from increasingly earth-conscious employees and customers, and opportunities to present a positive public image. The Boston Park Plaza has clearly learned that a long-term perspective, top management's commitment and an integrated approach of the program across all departments can balance economic viability with ecological responsibility. This is merely good and efficient business practice in the 1990's. The hotel can continue to operate a first-class operation and at the same time, make a commitment to preserve our precious planet. CRITERIA QUESTIONS 6. B1. The Boston Park Plaza's Environmental Policy was written and approved and is the foundation of this program. It asks that solid waste reduction, energy and water conservation, hazardous waste elimination, education and communications be considered in every decision. This policy recognizes that this campaign has the capability to set an example for the hotel industry, for diverse businesses, and for individuals themselves. A strong educational, communications and outreach component has been critical to affect this kind of extensive change at the hotel. Our publicly displayed policy requires that...' we pledge to maintain the superb standard of quality which we have provided our guests throughout three generations of hotel ownership'. 6. B2. The environmental program was created and spearheaded by Tedd Saunders for his family business. He devoted a year and a half to the creation of the program and to lay the hands-on approach and groundwork for its integral role it would now play in the hotel. President, Gary Saunders is responsible for weighing the issues and the financial investments of the property, and works together with Division Heads to create viable, realistic business decisions, keeping the environmental policy in mind. There are a number of reasons why this program was able to take hold. Most of the initiatives are voluntary, and designed not for regulatory compliance, but as good efficient business. In 1992, The Massachusetts Water Resources Authority will increase the water and sewer bill for The Boston Park Plaza by 23%, valued at $150,000. The hotel has already conserved more than 15 million gallons of water annually with the installation of low-flow showerheads and aerators, as well as air-cooled machinery, and additional laundry conservation measures are in store for 1992. The Boston Park Plaza is now investigating additional creative financing opportunities to offset the cost of increased water rates. 6. B3. The hotel's environmental program will include any changes which will not negatively influence the guests experience and expectations. From the projects inception, it was important to maintain a high standard of service and quality with each new environmental solution. It is a creative rethinking of standard business practices with common business sense. One good example is shredded paper which can't be recycled due to its bulky nature. As part of a property -wide ban on styrofoam, and as an alternative to polystyrene shipping pellets, the hotel uses shredded paper from nearby offices to pack all out-going boxes. In addition, a small card is included in the package to educate and encourage the receiver to do the same. All hotel stationery, and collateral materials are printed on 100% dioxin-free recycled paper with the same elegant design and presentation. To date, 80% of office supplies are purchased from products made with recycled materials. The Saunders have personally tested all new showerheads, bathroom amenities and recycled products at home to make sure that they meet hotel standards. 6. B4. Critical to the long-term success of the program is the cooperation of an enthusiastic employee 'green team' working together with Division Heads to create new environmental ideas. Under the supervision of a dedicated Environmental Program Director and with the on-going research and development contributed by a paid consultant, the program maintains constant visibility and activity throughout the property. Since the inception of the program, two guest surveys have been undertaken to assist the hotel to better understand guests needs as they relate to the environmental goals. In a survey conducted in the Fall of 1990, 94% of the hotel's guests said they preferred a room with environmental changes. This encouraged the hotel to take the bold initiative to change bathroom amenities. In an industry where quantity is synonymous with quality, the hotel has now installed an elegant dispenser system. By cutting out the repetitious packaging of nearly 2 million one-ounce plastic bottles, the hotel is able to use its money where it counts, by serving its guests all-natural aloe- based amenities which include shampoo, conditioner, hand soap, body gel, and mouthwash. Not only is the hotel able to provide higher quality products, but now offer guests additional amenities. A focus group is being created for a review of new vegetarian, natural and low-cholesterol menus which will be available upon request by meeting planners and guests. This market research will enable the hotel to meet the demands of its customers as we test for food taste, presentation, quantity and pricing of these environmental and healthful alternatives. 6. B5. The hotel industry is customer driven. Employees represent the hotel's standards at every interaction with guests and vendors. It is important that employees clearly understand the goals and objectives of the program and the long- term commitment that has been made to the environment. It is the responsibility of management to create an aggressive communications plan showing how the campaign directly affects each of the employees, and also encourages and recognizes their participation. The hotels newsletter includes an environmental column translated in French, and Spanish and a housekeeping meeting was conducted in French, Spanish and Creole. Two Environmental Action Awards have been created. An annual Environmental Award recognizing employee environmental leadership is awarded by the Saunders Family. The quarterly Environmental Action Award recognizes achievements and is awarded by managers in recognition of their employees' environmental efforts. A letter has been distributed to all hotel vendors alerting them to the environmental policy and encouraging them to consider their impact on the environment. In a letter to travel agents, the hotel listed a number of environmental steps a company should make, from double-sided copying to auditing lighting and water use. Recommendations and guidelines have been compiled in a conference planner advising meeting planners on ways to conduct 'green meetings. Eco-educating plaques are placed at each light switch and in every bathroom. They provide guests and employees with an astounding environmental fact and also ask for a call to action. A letter is placed in each guest room to inform guests about the Environmental Action Plan. It too, offers environmental tips to try at home. 6. B6. It was important in the early stages of this program to allow employees to feel comfortable with the concept of developing environmental initiatives in their areas. At the outset, top management advised the accounting department, not to place heavy pressure on accountability and financial goals for recycling or source reduction. It was crucial in the carly stages of implementation that procedures and job responsibilities be successfully instituted. Entering Year Two of the Program with enthusiastic employee support in place, the hotel has established a series of monitoring programs and departmental goals. Quarterly reports have been developed for dumpster load reduction, energy and water conservation, along with white paper recycling. Professor James Post of Boston Universities' School of Management is using The Boston Park Plaza as a case study for on-going research efforts on managing for environmental excellence for National Wildlife Federation's Corporate Conservation Council. Over the past six months, Post has interviewed top management and met with Division Heads. His doctoral students will work this summer with the hotel to establish a series of monitoring programs to track and measure performance and assist in establishing guidelines for long-term goals. The hotel welcomes this kind of collaborative effort with Boston University, and views its partnership as important to help establish a role of leadership for other hotels, the service industry, and business in general. 6. B7. The Boston Park Plaza's on-going program presently incorporates 85 initiatives and continues to expand. With numerous environmental initiatives, balancing with long-term and short- term investments and savings, it is the hotel's goal to be self-liquidating and ultimately revenue generating. Qualifiable and quantifiable environmental results include the following: Landfill savings- 185.3 tons of cardboard, glass, paper, plastics, and steel; 4,000 pounds of telephone books. The hotel's amenity dispensers will save nearly 2 million one-ounce plastic bottles from area landfills. Energy Savings- 340,000 kw of power from energy and lighting conservation projects. Water Savings- 15 million gallons of water annually from showerheads, aerators and air-cooled machines. Q. Q.012 The President's Environment and Conservation Challenge Award APPLICATION FORM 1. Award Category: 02. Environmental Quality Management 2. Program Name of Program: The Boston Park Plaza Hotel and Towers Environmental Action 3. Name of Award Applicants: Mr. Tedd Saunders Mr. Gary Saunders Environmental Program Director President Saunders Hotels Company, Inc. 64 Arlington Street, The Boston Park Plaza Hotel and Towers 64 Arlington Street, Boston, MA 02116 Boston, MA 02116 Tel.: 617-457-2413 Tel.: 617-457-2300 FAX: 617-426-2060 FAX: 617-426-2060 4. Program Contact: Mr. Tedd Saunders Environmental Program Director Saunders Hotels Company, Inc. 64 Arlington Street Boston, MA 02116 617-457-2413 FAX: 617-426-2060 7. The Boston Park Plaza Environmental Campaign began as a simple white paper recycling initiative. In March of 1990, Tedd Saunders presented the Executive Officers of Saunders Hotels with a proposal to create a comprehensive environmental campaign. Two years later, this campaign covers more than 85 environmental initiatives incorporating source reduction, recycling, hazardous waste elimination, energy and water conservation, education and communications. 8. Applicant Description: 02- Local Business 9. 17- Other: The Boston Park Plaza Hotel and Towers is the largest independent, family-owned and operated hotel in the United States. 10. 03- conservation 06- energy 07- environmental quality management 14- recycling 16- source reduction/pollution prevention 17- water quality 11. Numerous non-profit environmental organizations have asked The Boston Park Plaza for support. The Swan Fund has been developed to underwrite the cost of function room space to assist organizations to conduct environmental meetings, and conferences at the hotel. To date, EarthDay USA, New England Businesses for Social Responsibility, LEAD Boston and MassRecycle have received support totalling $875. 12. In 1991, the hotel invested $1.8 million dollars towards environmental conservation measures. These projects range from $1.2 million for thermopane windows to employee environmental awards at $575. In addition, professional fees totalled $28,900. Labor has been absorbed into regular job responsibilities and therefore not included here. 13. With numerous environmental initiatives balances with long-term and short-term investments and savings, it is the goal of this program to be self-liquidating and ultimately revenue generating. 14. Primary audiences and number of persons served: 09- Employees #500 07- Local Community #300,000. 10- Customers or clients (guests) #500,000. 15. Awards: The Boston Park Plaza was awarded the American Lung Association of Massachusetts' 1991 Environmental Health Award. Tedd Saunders received the award on behalf of The Boston Park Plaza. The Boston Park Plaza was awarded the 1992 New England Environmental Award in recognition of a business that has significantly contributed to an improvement in the quality of the environment in New England. It is given by the New England Environmental Expo and judged by an Executive Committee of prominent New England scientists, industry leaders, and academicians. The Boston Park Plaza received a tree from EarthDay USA in recognition of the Saunders long-term commitment and the leadership role they have taken in the business community. Discovery 500: Massachusett's Honor Role for Discovery and Innovation. Nominated by the Massachusett's Office of Travel and Tourism and The Greater Boston Visitor and Convention Bureau, this award recognizes the Saunders family's environmental leadership. The Boston Park Plaza was nominated for Renew America's Searching for Success Award. Award recipients are to be notified in June 1992. 16. Summary: The Boston Park Plaza Hotel has created an environmental campaign which encompasses more than 85 initiatives throughout all departments of the hotel. This program has clearly shown that this competitive service industry can make dramatic changes and maintain its high quality of service and standards. This family owned and operated landmark property has successfully aligned business with environmental action. 17. Please include 3 one-page letters of recommendation attached to the application when it is submitted for consideration. Letters How to Apply should be addressed: "Attention: Award References." References Completed applications must be postmarked should have first-hand knowledge of the environmental program, by May 22, 1992 and mailed to the: service, or technology and should offer a candid evaluation of its success or effectiveness. References may also include users or The President's Environment and beneficiaries of your program. Conservation Challenge Awards Council on Environmental Quality NOTE: Letters of recommendation must accompany the applica- The White House tion when it is submitted to CEQ. Letters sent directly to CEQ 722 Jackson Place, NW will not be considered. Please list the references in the spaces below. Washington, DC 20503 Name: Dr. James E. Post All information submitted with the application should be Professor of Management and considered public information and becomes property of Title: Public Policy the President's Challenge Awards program. Award recipients will be notified in Fall 1992. Recipients Street: 621 Commonwealth Avenue must be willing to assist the President's Challenge Awards program in making nonproprietary information about City: Boston State: MA Zip: 02215 their environmental programs available to others who wish to replicate their success. Telephone: 617-353-4162 Fax: 617-353-2564 Application Format Name: Alicia Hills Moore Please submit one original and four photocopies of your application. You may include up to 10 pages of supportin, Title: Associate Editor, Fortune Mag- materials. (NOTE: Photocopying both sides of a sheet of azine paper will be considered two-pages.) Any oversized items Street: Time & Life Building, Rockefeller must be reduced to fit a standard 8.5" X 11" page format. Center City: New York State: NY Zip: 10020 Supporting materials may include items such as brochures, photographs, press clippings, and graphs depicting the Telephone: 212-522-1212 Fax: 212-522-0316 program's results. The materials may not be used as a substitute for written responses to Questions 5 and 6. Name: Bruce Anderson/Denise Gaumer The order of pages in the submitted application should be President, Earth Day USA/ as follows: Title: Director of Communications, Earth 1. 4-page application (Questions 1-20) Day USA 2. 500-word overview summary (Question 5) Street: P.O. Box 470 3. 2-page responses to criteria questions (Question 6) 4. 10 pages of supporting materials City: Peterborough State: NH Zip: 03458 5. 3 letters of recommendation (Question 17) Telephone: 603-924-7720 Fax: 603-924-7855 NOTE: The entire package should be stapled in the upper, left-hand corner. Any items sent over the 10-page limit of supporting materials will be disregarded and not reviewed 18. Please sign below to indicate that all applicants agree a) to by the technical evaluators and selection committee. Do abide by the rules and requirements of the awards competition, not put the application or backup materials into a binder, and b) that all information submitted is true and accurate to the notebook or plastic cover. Signature: best of their Till knowledge. Sander OMB Control No. 0331-0002, (Exp. 2/95): As required by the Date: 5/8/92 Paperwork Reduction Act, CEQ estimates that completion of this Environmental Program Director application will take 10 hours. Send comments regarding the col- lection of this information, including suggestions for reducing the Title: Organization: paperwork burden, to CEQ and also to: Paperwork Reduction Pro- Saunders Hotels Company, Inc. ject, Office of Management and Budget, Office of Information and Telephone: Regulatory Affairs, 725 17th Street, NW, Washington, D.C., 20503 617-457-2413 printed on recycled paper containing more than 50% post-consumer waste SUPPORTING MATERIALS Page One: The Boston Park Plaza Hotel and Towers Environmental Policy was distributed to all employees in August 1991 along with a letter from the Saunders Family. At the time of this announcement, the implementation plan and a financial commitment from ownership was firmly in place. Page Two: The boldest innovation in the program is the creation of new, elegant amenity dispensers for all 1100 guestroom bathrooms. On an annual basis, this eliminates nearly 2 million one-ounce plastic bottles from the wastestream. The resulting cost savings have been redirected to where it counts--improving the product quality of the shampoo, conditioner, body gel and handsoap. This is the first hotel in the country to take this bold step. Eco-educating brass plaques have been placed by all light switches and in all bathrooms. They provide an astounding environmental fact along with a call to action. In the Fall of 1990 a survey was conducted of 1000 guests to provide insight into their expectation and interests in environmental actions. An in-room guest letter is the hotel's gentle introduction to its guests of the environmental program. Page Three: As part of the hotel's outreach program, a Meeting Planner has been created to assist others to plan 'green meetings'. A vendor letter has been distributed to encourage and challenge other companies to take similar actions and to alert them of our new policies and procedures. Page Four and Page Five: One creative environmental solution to source reduction is the hotels clever use of shredded paper. Since it cannot be recycled due to its bulky nature, the hotel uses it to pack all out-going packages. This also eliminates the use of polystyrene pellets as part of the hotels ban on styrofoam. A card is included in each package to encourage the receiver to try similar earth-friendly actions. The Boston Park Plaza has received both local and national coverage for its environmental achievements. It has been noted in Business Week, USA Today, Wall Street Journal, along with consumer magazines, hospitality and environmental trades. It was featured on Christian Science Monitor's 'Good Green Earth' and nationally on 'Weekend Travel Update' and 'Environmental Update' news syndication. It was featured on Boston's WBZ TV Editorial as a company whose program is genuine and a business practice for others to follow. OVERVIEW 5. The Boston Park Plaza Hotel has created an environmental program whose magnitude clearly service and quality standards. outlines how a company can make dramatic ecological changes, while maintaining extremely high Since 1990, 85 initiatives have been put into place encompassing all major departments of the hotel. The boldest innovation in the program is the creation of new, elegantamenity dispensers for all 1100 guest room bathrooms. On an annual basis, this eliminates nearly 2 million one-ounce plastic bottles from the wastestream. The resulting cost savings have been redirected to where it counts--improving the product quality of the shampoo, conditioner, body gel and handsoap. The Boston Park Plaza is the first hotel in the country to take this bold step. There is a distinct balance between initiatives which can be strictly categorized as efficient plant operations, and those additional creative efforts which round out a truly comprehensive approach. sound business. In reality, there is much overlap between the two because efficient business is environmentally Other major initiatives include the installation of 1,686 new thermopane windows in all guest rooms at a cost of $980,000. Nine recycling initiatives are now in place including steel, #1 and #2 plastics, glass, white paper, computer paper, cardboard, telephone books and aluminum. Other steps include solid waste reduction, energy and water conservation, hazardous waste elimination; education and communications. Working at all levels of the company to integrate this program, a 'green team' of enthusiastic employees volunteered to work alongside management and help spread the word. Division Heads now meet monthly for the sole purpose of discussing.environmental goals and accomplishments. What distinguishes this program from many other 'green efforts' is managements commitment to incorporating environmental action into every facet of the hotel. Spearheading the program is Tedd Saunders. As the hotel's Environmental Program Director, Tedd has made a personal commitment to establish his family's business as a model for integrating voluntary environmental solutions into everyday business practice. To date, the hotel has invested more than one and a half million dollars in the program. In return. nearly a half million dollars of new business can be directly attributable to decisions based on the hotel's environmental changes. The key to creating a successful environmental action plan is to formulate one that is affordable and feasible to initiate and to maintain. Benefits include a healthier bottom line from improved efficiency and better use of resources. loyalty from increasingly earth-conscious employees and customers, and opportunities to present a positive public image. The Boston Park Plaza has clearly learned that a long-term perspective, top management's commitment and an integrated approach of the program across all departments can balance economic viability with ecological responsibility. This is merely good and efficient business practice in the 1990's. The hotel can continue to operate a first-class operation and at the same time, make a commitment to preserve our precious planet. A focus group is being created for a review of new vegetarian, natural and low-cholesterol menus which will be available upon request by meeting planners and guests. This market research will enable the hotel to meet the demands of its customers as we test for food taste, presentation, quantity and pricing of these environmental and healthful alternatives. 6. B5. The hotel industry is customer driven. Employees represent the hotel's standards at every interaction with guests and vendors. It is important that employees clearly understand the goals and objectives of the program and the long- term commitment that has been made to the environment. It is the responsibility of management to create an aggressive communications plan showing how the campaign directly affects each of the employees, and also encourages and recognizes their participation. The hotels newsletter includes an environmental column translated in French, and Spanish and a housekeeping meeting was conducted in French, Spanish and Creole. Two Environmental Action Awards have been created. An annual Environmental Award recognizing employee environmental leadership is awarded by the Saunders Family. The quarterly Environmental Action Award recognizes achievements and is awarded by managers in recognition of their employees' environmental efforts. A letter has been distributed to all hotel vendors alerting them to the environmental policy and encouraging them to consider their impact on the environment. In a letter to travel agents, the hotel listed a number of environmental steps a company should make, from double-sided copying to auditing lighting and water use. Recommendations and guidelines have been compiled in a conference planner advising meeting planners on ways to conduct 'green meetings. Eco-educating plaques are placed at each light switch and in every bathroom. They provide guests and employees with an astounding environmental fact and also ask for a call to action. A letter is placed in each guest room to inform guests about the Environmental Action Plan. It too. offers environmental tips to try at home. 6. B6. It was important in the early stages of this program to allow employees to feel comfortable with the concept of developing environmental initiatives in their areas. At the outset, top management advised the accounting department, not to place heavy pressure on accountability and financial goals for recycling or source reduction. It was crucial in the early stages of implementation that procedures and job responsibilities be successfully instituted. Entering Year Two of the Program with enthusiastic employee support in place, the hotel has established a series of monitoring programs and departmental goals. Quarterly reports have been developed for dumpster load reduction, energy and water conservation, along with white paper recycling. Professor James Post of Boston Universities' School of Management is using The Boston Park Plaza as a case study for on-going research efforts on managing for environmental excellence for National Wildlife Federation's Corporate Conservation Council. Over the past six months, Post has interviewed top management and met with Division Heads. His doctoral students will work this summer with the hotel to establish a series of monitoring programs to track and measure performance and assist in establishing guidelines for long-term goals. The hotel welcomes this kind of collaborative effort with Boston University, and views its partnership as important to help establish a role of leadership for other hotels, the service industry, and business in general. 6. B7. The Boston Park Plaza's on-going program presently incorporates 85 initiatives and continues to expand. With numerous environmental initiatives, balancing with long-term and short- term investments and savings, it is the hotel's goal to be self-liquidating and ultimately revenue generating. Qualifiable and quantifiable environmental results include the following: Landfill savings- 185.3 tons of cardboard, glass, paper, plastics, and steel; 4,000 pounds of telephone books. The hotel's amenity dispensers will save nearly 2 million one-ounce plastic bottles from area landfills. Energy Savings- 340,000 kw of power from energy and lighting conservation projects. Water Savings- 15 million gallons of water annually from showerheads, aerators and air-cooled machines. A focus group is being created for a review of new vegetarian, natural and low-cholesterol menus which will be available upon request by meeting planners and guests. This market research will enable the hotel to meet the demands of its customers as we test for food taste, presentation. quantity and pricing of these environmental and healthful alternatives. 6. B5. The hotel industry is customer driven. Employees represent the hotel's standards at every interaction with guests and vendors. It is important that employees clearly understand the goals and objectives of the program and the long- term commitment that hasbeen made to the environment. It is the responsibility of management to create an aggressive communications plan showing how the campaign directly affects each of the employees, and also encourages and recognizes their participation. The hotels newsletter includes an environmental column translated in French, and Spanish and a housekeeping meeting was conducted in French, Spanish and Creole. Two Environmental Action Awards have been created. An annual Environmental Award recognizing employee environmental leadership is awarded by the Saunders Family. The quarterly Environmental Action Award recognizes achievements and is awarded by managers in recognition of their employees' environmental efforts. A letter has been distributed to all hotel vendors alerting them to the environmental policy and encouraging them to consider their impact on the environment. In a letter to travel agents, the hotel listed a number of environmental steps a company should make, from double-sided copying to auditing lighting and water use. Recommendations and guidelines have been compiled in a conference planner advising meeting planners on ways to conduct 'green meetings. Eco-educating plaques are placed at each light switch and in every bathroom. They provide guests and employees with an astounding environmental fact and also ask for a call to action. A letter is placed in each guest room to inform guests about the Environmental Action Plan. It too. offers environmental tips to try at home. 6. B6. It was important in the early stages of this program to allow employees to feel comfortable with the concept of developing environmental initiatives in their areas. At the outset, top management advised the accounting department, not to place heavy pressure on accountability and financial goals for recycling or source reduction. It was crucial in the early stages of implementation that procedures and job responsibilities be successfully instituted. Entering Year Two of the Program with enthusiastic employee support in place, the hotel has established a series of monitoring programs and departmental goals. Quarterly reports have been developed for dumpster load reduction, energy and water conservation, along with white paper recycling. Professor James Post of Boston Universities' School of Management is using The Boston Park Plaza as a case study for on-going research efforts on managing for environmental excellence for National Wildlife Federation's Corporate Conservation Council. Over the past six months. Post has interviewed top management and met with Division Heads. His doctoral students will work this summer with the hotel to establish a series of monitoring programs to track and measure performance and assist in establishing guidelines for long-term goals. The hotel welcomes this kind of collaborative effort with Boston University, and views its partnership as important to help establish a role of leadership for other hotels, the service industry, and business in general. 6. B7. The Boston Park Plaza's on-going program presently incorporates 85 initiatives and continues to expand. With numerous environmental initiatives, balancing with long-term and short term investments and savings, it is the hotel's goal to be self-liquidating and ultimately revenue generating. Qualifiable and quantifiable environmental results include the following: Landfill savings- 185.3 tons of cardboard, glass, paper, plastics, and steel; 4,000 pounds of telephone books. The hotel's amenity dispensers will save nearly 2 million one-ounce plastic bottles from area landfills. Energy Savings- 340,000 kw of power from energy and lighting conservation projects. Water Savings- 15 million gallons of water annually from showerheads, aerators and air-cooled machines. BOST PARK PLAZA HOTEL Bostons Eco Logical Travel Alternative. ENVIRONMENTAL POLICY "If one individual convinced two people to do something for the environment, and the next day each convinced two more people, and so on, and so on... it would take less than a month to get everyone in the United States to take some kind of action." -- anonymous We at The Boston Park Plaza Hotel & Towers are taking dramatic action to help secure our future and to make our world a cleaner, safer place for ourselves and for our children. With the implementation of this sweeping environmental program-- unprecedented in scope--we are setting an example not only for the hotel industry, but also for diverse businesses, and for individuals themselves. We have scrutinized our hotel operation and have identified every area where we can reduce waste, recycle materials and conserve energy and water. We also pledge to maintain the superb standard of quality which we have provided our guests throughout three generations of hotel ownership. Through this ambitious environmental program we hope to educate both our guests and ourselves, to foster an environmental conscience and to effect Towers. positive change that will extend far beyond The Boston Park Plaza Hotel & "Is civilization progress? The final answer will be given not by amassing our knowledge, or by the discoveries of our science, but by the effect our civilized activities as a whole have upon the quality of our planet's life." Dr. Charles A. Lindbergh, Jr. Gary Gary Saunders Salum Tablet Sander Tedd Saunders President Environmental Program Director Roger Saunders Joseph Malone Chief Executive Managing Director ~AUGUST 1991~ 1 be Boston Park Plaza Hotel V lowers Cyndee Bochino The Insider Rosy Schwindeman Personnel Jill Hirshberg Ext. 2249 August 15, 1991 Volume No. 12 August 1991 Printed on Recycled Paper Dear Fellow Employee: Just over a year ago, we asked ourselves how we, as a family-operated hotel, could make changes in the way we operate that would benefit our environment as well as the hotel. This question has resulted in a very ambitious campaign in which we have made changes in all departments in ways that affect not only you and our daily operations, but also demonstrate our long-term commitment to the earth. We recognize that these changes do not happen overnight, but we have made the commitment to these environmental standards and will continue to work towards them. We are proud to announce that we have made many accomplishments, among them, to name a few, are the following: * White paper recycling: saving 153 trees over the past 15 months * Purchasing and Food & Beverage have eliminated all styrofoamT products and reduced paper and plastic use throughout the hotel. * We have recycled more than 60,000 cans in the last 6 months alone. * Engineering has installed energy-saving thermopane windows in 75% of the building. * Engineering has installed water saving devices to save more than 10.6 million gallons of water annually. This has also reduced our hot water use by nearly 30,000 gallons annually. * Our housekeeping department is now using a mixing station for biodegradable cleaning products, and now reuse their cleaning dispensers. * IDA distributes furniture, linens and blankets to local veterans shelters when no longer used at the hotel. These are some of the things we are doing, and there are numerous other things we can do. Many of your fellow employees have been involved in identifying these changes, and we encourage all of you to let us know of others. Attached you will find our Environmental policy which states our goals for extending the planet's life. Our Environmental Program is unprecedented in the hospitality industry, and can offer us a competitive advantage which we can use to market ourselves better. We will continue to implement procedures in each department in an effort to continue our progress, and we will need your input and cooperation. For all you efforts, past, present and future, we want to thank you. We also want you to understand this policy is a long-term commitment. We should all be proud of our achievements and recognize we are leading our industry in this unprecedented effort to benefit our earth and our children. Gary Anlu Tedd Samder Gary Saunders Tedd Saunders President Environmental Program Director HAND SOAP MOUTH WASH About Our FORM TARA Guestroom BOSTON PARK MALA TOWAYS PLAZA HOWERS Amenilies Please turn off faucets tightly. About Our Guestroom Amenities 0 0 O Boston's Logical Travel Alternatives Dear Guest Of The Boston Park Plaza We, at The Boston Park Plaza, are currently evaluating what we can do to help protect this fragile earth. And we'd like your help. To ensure that any proposed changes will not inconvenience you, our guest, we've developed this survey. Please take a few moments now and fill it out. Then, once these changes are made, we hope you'll be back to take a second look. Ja loseph Malone, mate President and General Mgr. (The Boston Park Plaza Hotel & Towers About The Boston Park Plaza's Environmental Action Program S BOSTON PARK PLAZA HOTEL ine planet IS a unit, no one nation can share the pr We are borrowing it from our children. We are all in the greenhouse together." NATIVE AMERICAN SAYING ROBERT REDFORD Our Environmental Action Program What Others Are Saying In 1991, The Boston Park Plaza Hotel completely revamped its policies and procedures to incorporate a new business BUSINESS WEEK philosophy; one that weighs the environmental impact of "Saunders Hotels is remaking its landmark Boston P everything we do and touch. Plaza Hotel & Towers into an environmental showca What exactly havewe done? Checklist for ASSOCIATED PRESS To date, we have implemented more than 65 hotel-wide "What began with a modest white paper recycling pr initiatives, including: Meeting Planners gram has grown into an unprecedented environmer Recycling programs for white paper, steel, cardboard, campaign having an impact on every department." shipping pallets, aluminum, glass and plastic. There are many simple steps to a more environmentally- An employee fund initiated with the proceeds from sound meeting. Here are some guidelines that have worked TRAVEL TRADE redeemable soda cans. well for other Boston Park Plaza clients: "The Boston Park Plaza Hotel has instituted changes The elimination of styrofoam, plastic tableware and aerosols throughout the hotel. 1. Establish clear environmental guidelines long before allow the hotel to take an aggressive and active appr conference takes place. For example: to saving the environment.' On-going donation of all linens, blankets and furniture to local veteran shelters. Printed on 100% dioxin-free recycled paper ENVIRONMENT TODAY Printing of all stationery and forms on 100% dioxin-free recycled papers. "(The hotel) shows what can happen when a busines adopts a comprehensive environmental policy. Perh: The creation of an in-room amenities dispensing system the boldest move for a hotel that competes in the lux that will eliminate the use of nearly two million plastic market was eliminating most of the packaged töiletri containers annually. and other amenities in favor of permanent dispense The installation of new double glazed windows, faucet aerators and energy-efficient showerheads in all 977 HOTEL & MOTEL MANAGEMENT guest rooms. To discuss having a meeting or event at The Boston Park Plaza Hotel, call 617-457-2243. "They decided to target not only guestrooms, but the And look at some of the results! tire hotel, and have spent approximately $1.5 millior For room reservations call 800-225-2008. environmental improvements. Twenty-five employee Small actions add up to big savings. In our first year alone volunteered to join the hotel's Green Team." we saved: For more information about our 10.6 million gallons of water Environmental Action Program, call 617-457-2486. AMERICAN LUNG ASSOCIATION 300 trees (via white paper recycling) Presented The Boston Park Plaza with the Associatio 100,000 sets of plastic dishware To fax the hotel, dial 617-423-1708. 1991 Environmental Health Award. 29,000 gallons of fuel oil And this is just the beginning. To quote an ancient EARTH DAY USA Chinese proverb: "The journey of a thousand miles begins Selected The Boston Park Plaza as host hotel for its 1 with a single step". National Earth Day Organizers Conference. BOSTONPARK LAZA HOTEL Boston's Eco-Logical Travel Alternative™ S BOSTON PARK PLAZA HOTEL Not Just A Hotel In Boston. Boston's Hotel." May 5, 1992 Mr. Paul Derba James J. Derba, Inc. DIRECT DIAL 1 Griffin Way 617-457-2221 Chelsea, Mass. 02150 FACSIMILE 617-426-5603 Dear Mr. Derba: Over the past nineteen months The Boston Park Plaza Hotel and Towers has totally re-examined its impact on the environment. Resulting from this thorough self examination we have a program that is setting the benchmark for the hospitality industry. A partial list of our initiatives include: the introduction of zinc-free bio-degradable cleaning products, the elimination of all styrofoam recycling of all white and computer paper, cardboard, #1 and #2 plastic, steel, as well as glass bottles and aluminum cans, the re-use of shipping pallets, 55 gallon drums, and laser printer cartridges. We have also reduced our water and energy consumption by 10.6 million gallons without sacrificing customer comfort. The aforementioned initiatives, in conjunction with almost 85 other projects, not described above, have resulted in greater employee pride, reduced operating costs, as well as, increased visibility and market share. On behalf of our entire Company I ask that, knowing our stance on waste and the environment, you examine your products and the way in which you deliver them to us. In keeping with our long-term environmental policy we will be interested in working with vendors who are rethinking the environmental impact of their business decisions. We feel it's time for business to align with the environment for everyone S sake. Should you wish to discuss some of your ideas with us, please call Bob Bornstein, Director of Purchasing at 617-457-2274. Please join us in this most important cause. Sincerely, Gary L. Saunders Robert J. Brown President Vice President and Corporate Controller P.S. As part of our total ban on styrofoam we use shredded paper instead of polystyrene pellets as packing for all outgoing boxes. BOSTON PARK PLAZA HOTEL & TOWERS 6-1 ARLINGTON STREET BOSTON MASSACHU SETTS 02116-3912 TELEPHONE (617)426-2000 FAX (617)428-1708 OPERATED BYSAL NDERSHOTELS COMPANY Vol. 2, No. 8 Environment Today THE NEWSMAGAZINE OF ENVIRONMENTAL AND POLLUTION CONTROL Environmental Program Director Tedd Saunders and shipping manager Lewis Floyd at the Boston hotel's materials recycling center. "By restructuring the way we think, we can change the ways in which we operate to incorporate our environmentally sound business practices," says Saunders. Guests appreciate hotel's environmental policies Boston's 977-room Park Plaza Hotel reusable tableware in the cafeteria. Food shows what can happen when a business scraps are picked up by local farmers for adopts a comprehensive environmental animal feed. policy. Aided by a "Green Team" of 25 Perhaps the boldest move for a hotel employee volunteers, the family-owned that competes in the luxury market was hotel spent 16 months reviewing standard eliminating most of the packaged toiletries operating procedures and developing eco- and other amenities in guestrooms. Some logical alternatives. are now offered instead in permanent dis- Examples: adding faucet aerators and peasers. Others are available on request. low-flow shower heads in all rooms, in- In a recent-survey of 1,000 guests, 81% stalling 1,642 thermopane windows, said they never used a shower cap and switching to energy-saving lighting, using wouldn't mind if it were simply available biodegradable cleaners and adopting a hotel- on request. Almost 90% said the same about wide recycling program for cans, bottles, shoeshine kits. Overall, 96% of the guests paper, steel and shipping palettes. Employ- said they would prefer a room that encom- ees now use recycled paper in offices and passed the environmental changes. October 1991 "Every year Americans throw away enough office and writing paper to build a wall 12 feet high, stretching from Los Angeles to New York City. 50 SIMPLE THINGS You CAN Do To SAVE THE EARTH T. help combat this overwhelming problem, we are now reusing paper from our office shredders for all packaging. We have also cut out the purchase of all Styrofoam™ and bubble wrap. You can make a difference by making small changes, too. "Nobody made a greater mistake than he who did nothing because he could only do a little." EDMUND BURKE BOS- PARK PLAZA HOTEL 100% dioxin-free recycled paper Boston's Eco-Logical Travel Alternative™ Hotel&Mou DEO Management THE LODGING INDUSTRY COMPANY. H&MM NOVEMBER 4, 1991 Boston Hotel Benefits From Saunders' Sincerity By Kathy Seal H&MM Contributing Editor BOSTON-What would it take for a Programs include recycling of hotel to be completely "green" -that speed motors that pace output with cans, bottles, white paper, cardboard, The "greening" of the Boston is, environmentally friendly to the demand have replaced several older steel, plastic and shipping pallets; use Park Plaza has not been without mar- max? The Saunders family, which motors found in exhaust systems and of dioxin-free recycled stock for all keting advantages. Management has owns and operates the 977-room other air-supply systems. Tedd Saun- hired a public relations firm to tout new paper products; distribution of Boston Park Plaza Hotel & Towers ders estimated that savings from the reusable mugs to every employee; re- the program, and sales staff are being here, is trying to find out. environmental programs have use of shredded papers for packaging trained to mention the program as a Two years ago, Tedd Saunders, amounted to $150,000. "soft sell," Tedd Saunders said. outgoing materials; and replacement who has owned a photography busi- Tedd Saunders stressed that he of disposable tableware in the em- Sales staff also offer to supply has implemented the "green hotel" ness and worked in both advertising ployee cafeteria with china, glass and groups with the names of vendors of concept not only from the top down and marketing, broached the idea of silverware. recycled paper and locations of recyc- but also from the bottom up. Twenty- creating environmentally sound, ling centers to use during conven- guestrooms at the Park Plaza. He and Waste-Cutting Efforts Build five employees have volunteered to tions. Two conventions-the Na- join the hotel's "Green Team," which brother Gary already recycled, Local pig farmers pick up food tional Association of Aquarium looks for ecologically sound alter- avoided using harmful cleaning sup- scraps from the hotel to use as feed, Directors and the Fly Rod and Reel natives for standard operating pro- plies and installed water- and energy- and shelters for veterans receive cast- Show-already have booked t saving devices in their home. cedures. Management encourages off furniture, linens and blankets. hotel-because of its ecology progra input from its employees. "I guess I have an environmental Saunders Hotels decided to do away Publicity has brought so many For example, the Park Plaza's food mind-set," said Tedd Saunders with miniature bathroom amenities phone calls to the Boston Park Plaza and beverage manager recently de- (whose father, Roger, is chairman of and installed dispenser systems for that Tedd Saunders and Liz Kay re- cided to return for re-use to its sup- the board of the AH&MA and c.e.o. of shampoo, conditioner, soap, mouth- cently formed "Ecological Solu- plier the 70 cardboard pastry boxes Saunders Hotels Co.). wash and body lotion. When imple- tions," an environmental consulting the hotel receives each week. The di- Rather than hiring a consulting mented hotelwide, this program will firm. They are now discussing imple- rector of purchasing suggested re- firm, Tedd Saunders undertook the eliminate almost 2 million plastic mentation of ecological programs at placing paper mats used by ecology project himself, with assis- containers per year. several hotels and other companies, roomservice with linen ones: Tedd Saunders said. tance from Liz Kay. a local specialist Management also conducted a sur- While management has not ap- in environmental issues and media vey of 1,000 Park Plaza guests; it re- Although the project has saved proached leadership of the hotel's relations. The two decided to target vealed that 81 percent surveyed never money, brought publicity and in- union, Tedd Saunders said insuring creased business, Tedd Saunders in- not only guestrooms, but the entire use a shower cap and 89 percent never union commitment to the hotel's en- hotel. They decided to involve the use the shoeshine kit. Now, these two sists his motive for greening the vironmental program is a long-term Boston Park Plaza was not financial. property's work force in the effort. amenities are made available only goal. Rousing employees from apathy Since February 1990, Saunders when guests request them. "It was a project my heart was in," and making them "part of the solu- Hotels has spent approximately $1.5 Saunders Hotels has undertaken he said. "I wanted to incorporate a tion" is his greatest challenge, said viable business decision with some- million for environmental improve- numerous water and energy con- Tedd Saunders. ments at the Park Plaza. thing beneficial to society." servation measures. The largest ex- penditure has been close to $1 million for installing 1,265 thermopane win- Employees Are Innovators dows, which will save about $65,000 He employs a one-on-one ap- "I wanted to annually in energy costs. proach to solve that problem, Other changes include installation incorporate a viable soliciting employee input on poten- of compact fluorescent lighting and en- tial solutions in a department and let- business decision with ergy-efficient light fixtures and ballasts ting them know they can make a dif- something beneficial to (the latter at a savings of about $18,000 ference. For example, members of the annually) and replacement of a hotel hotel's catering department met re- society. " chiller with a turbo modulator. cently to decide how to spend the Power rotation now reduces power money received from recycling cans usage and demand, and variable and bottles. 100% dioxin free recycled paper PAGE34 BusinessWeek AUGUST 12, 1991 A McGRAW-HILL PUBLICATION $2.50 PERSONAL COMPUTERS THE COMING DECADE On the 10th anniversary of IBM's PC, the industry is Watch techn still Apple, in turmoil. domin MAY IN such pesticides as to toi- the How year THE GREEN to green from Park PAGE 58 <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< its <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< that <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< to <<<<<<<< of is an is of 32 <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< THE <<<<<<<<<<<<<<<<<<<<<<<<< <<<<<<<<<<<<<<<<<<<<<<<<< about of 00 in approach this C 743678" 100% dioxin free recycled paper $1.95 Good 38-Rages from LIVING WEL The New GH/American Medical Association Magazine Hous eping SCHOOLS THAT MAKE KIDS SICK COMPLETE ROMANTIC NOVEL Case of the Latest Mystery Epidemic ARE YOU A Rose WEARING THE WRONG SIZE old CLOTHES? gallons - which installed low-fow PREVIEW! Recipes from New $25 GH Dessert Cool GOODHOU SEKEEPING a C year) with of year A 1 and 've done of TV's "Coach" ELLEY FABARES ILLUSTRATED LKS ABOUT HER BOOKOF DESSEP NUSUAL MARRIAGE tips. The and at-home the of area changes hotels. in owners their planto marrake similarion 03 Justin Novak LIMITED WARRANTY TO CONSUMERS Good Housekeeping REPLACEMENT PROMISES OR REFUND IF DEFECTIVE 0 754714" 0 100% Hotel's greener pastures COVER STORY Conservation Phot CONSCIENTIOUS: effort pays Seamstress Clarissa McLean and executive housekeeper Lewis off in Boston Ware, above, discuss making slightly damaged linens into chef's aprons at the Boston Park Plaza By Kevin Maney Hotel Atright, the hotel's USA TODAY housekeeping staff from left, Adolfo Callejas, BOSTON - The Boston Norma Allen, Filomena Park Plaza Hotel's 1920s-era Santos, Christina elegance drips from every Cordero, Jackie Bullard corner of its lobby. Over- and Elby Santos - head, crews on rafters clean converted the money two chandeliers the size of made from recycling Volkswagen Beetles. People guests returnable drifting through the lobby 1 bottles into new vacuum have no way of knowing that cleaners. the crews are, for the first time, cleaning with environ- By Shawn Henry, SABA mentally safe ultrasound de- TEDD SAUNDERS: Got vendors involved. vices rather than pungent chemical solvents. Upstairs, the rooms are grand but homey. An arriv- ing guest wouldn't notice the water-saving shower heads or energy-saving windows. Maybe the guest would spy the en- vironmental tips printed on recycled paper and placed on the table or the classy brass plate on the bathroom door asking that faucets be turned off tightly and noting that each adult uses 2 million gallons of water a year. USA TODAY . THURSDAY, JUNE 11, 1992. But chances are that most people who stay at the Boston Park Plaza will never realize it has one of the most ambi- tious environmental programs in the service industry. The person behind the program is Tedd Saunders, envi- ronmental-program director for the hotel his family bought and renovated in 1976. Saunders took a chance by foisting ecology on a hotel where rooms cost $120 to $170 a night. Any sign of skimping on amenities or luxury would send guests fleeing to competitors. Yet the program has been good for the bottom line. "The environmental program isn't aimed at saving mon- Please see COVER STORY next page COVER STORY Hotel surprised by green payoff Purchasing Director Robert Bornstein has gone on an envi Continued from IB ronmental rampage, buying everything from recycled statio nery to rulers made of recycled plastic and back-room carpet- ey - it's aimed at doing the right thing" says Saunders' broth- ing made from recycled plastic soft-drink bottles. er Gary, president of the hotel. "But we learned that you can "There's a genuine commitment at the top," says Post, "and make a profit by doing the ecologically right thing, and that's they have really infused this commitment throughout the orga- nization." been a surprise to us." In the past year, the hotel has pumped $1.8 million into the Many of the ideas come directly from Saunders. He was be- program - $1.2 million of it for the one-time cost of putting in hind moves such as the push to recycle all possible paper, cans 1,686 high-tech thermal windows. The environmental program and bottles and buy supplies in bulk to cut down on packaging is saving $150,000 annually in energy costs and more from re- Now, the hotel uses soap and shampoo dispensers rather than cycling. Water use has been cut 18 million gallons a year to 100 individual plastic bottles, He banned foam cups and bought ce- million gallons as water costs are rising rapidly in Boston. ramic coffee cups for employees. He pushed for using more In the past eight months, the hotel says, it has lured $750,000 ecological cleaning liquids and energy-efficient lights. And be in new convention business directly because of the program. is experimenting with water-conserving devices in the hotel's Jim Golden, vice president of the Energy Efficient Building toilets. He even replaced individually wrapped candies on con- ference-room tables with baskets of fresh fruit Association, was partly responsible for shifting next year's Building Solutions conference to the Boston Park Plaza. At- Saunders is completely involved. When he couldn't find tending engineers will get the chance to see the hotel's efforts recycler to come to the hotel to pick up old telephone books, and a few staffers loaded them on a truck in a cold Janua up close. "Hotels are among the least-energy-efficient build- ings of all," Golden says. "To see a hotel with such an active rain and drove them to a recycling center. program is a treat." Some investments have been easy to justify, especially when Outsiders are impressed. The hotel has been raking in they immediately save energy or reduce waste. Others have awards from environmental groups and making pages of required more creativity. The recycled paper stock costs 12% green newsletters. Tedd Saunders has become an environmen- more than the old paper. To help offset that, pads provided to tal consultant. Jim Post, professor of management at Boston guests have been cut from 50 pages to 25 - Saunders says University and author of Managing Environmental Issues: A most pads were thrown out half-used, anyway. Casebook, says he studied the hotel as a model for "first-class Vendors have gotten involved, too - Saunders has demand- service organizations committed to the environment." ed it. A food firm has found a way to deliver meat in bulk Of course, the green hotel isn't going to save the world. But it containers rather than shrink-wrapping every piece. A clean- is out front of an environmental surge in the industry. The ing-supply company now sends liquids in 15-gallon drums. Says Saunders: "I hope they take this to other customers and we Loews Hotels chain, for instance, is recycling paper and install- effect change beyond the hotel." ing energy-saving equipment. Ramada International Hotels & But how about guests? A number of individual travelers in- Resorts has been donating money to environmental groups. At the Boston Park Plaza, the environmental program has terviewed in the lobby said they were only vaguely aware of fused onto every layer of every department in the hotel. It is the hotel's environmental program. Saunders admits that ex- total environmental management in the way total quality man- cept for a few conferences, he doesn't think many people stay agement is supposed to work. Contributing to the cause has at the Boston Park Plaza for its environmental policy. Nancy become a part of employee evaluations. "Everybody from Mills of IVI Travel says "there's really not a lot of customers dishwashers to general managers is coming up with ideas," making requests for environmentally friendly hotels." Saunders says. That could change in time. The hotel is just beginning an The kitchen staff saw waste when food was delivered on aggressive marketing campaign for the 18-month-old program. wooden pallets that were then thrown away. The pallets - up Saunders may at least be striking the right chord. At a time to 100 a week - are now given back to the vendor and re-used. when the environment seems to most people like a gritty, mon- A tiny cigarette burn used to mean a linen tablecloth would be umental undertaking, they might enjoy ecology's burnished look at the hotel. Says Saunders: "The environment has its own thrown away. The housekeeping staff started making chef's elegance here." aprons out of damaged tablecloths. EARTH DAY 1991 Earth Day USA May 5, 1992 Make Every Day The President's 1992 Environmental & Conservation Challenge Award Attn: Award References: Earth Day. From: Bruce Anderson, President Earth Day USA and Denise Gaumer, Director of Communications Gaylord Nelson This is one of the most unbelievable programs we have ever had the pleasure of reviewing. The overall Founder commitment of the people and company designing and implementing this program is outstanding. The Earth Day hotel and the creative team of Tedd Saunders and Liz Kay have designed a program that has measurable goals and benchmarks in place as well as plans and implementation procedures for restoration, protection and Chairman enhancement of the environment. This is not a superficial plan - they have gone to the very base of source Earth Day USA reduction and conservation with hotel renovation, conversion to non-toxic cleaners, recycled office supplies, and water and energy efficient programs, and more. What is extremely impressive is the fact that they have considered all aspects of the environment and the effect of their program on all of these areas. They receive a 10 + in this area from us. This program is presently in the process of being replicated in two other Saunders properties, The Lenox ruce Anderson and Copley Square Hotels. The Boston Park Plaza has created a "Green Project" with the Greater Boston resident Convention and Visitors Bureau to enroll and empower other hotels in the Boston area to make an Earth Day USA environmental commitment. The hotel is also working with the city of San Francisco Solid Waste Division and the Hotel Council on similar efforts and Tedd is speaking to business and environmental groups around the country. This project is so well created and implemented that it is very hard to consider not seeing its feasibility and sustainability. The sustainability comes into consideration with the enrollment of the employees and Earth Day USA department heads. This program has been taken on so completely by the staff and management that it is now rolling ahead on its own with monitoring and benchmarks in place. P.O. Box 470 Peterborough This program is not only meeting the needs of the Boston region, it is setting an example and the pace for New Hampshire the entire business community. Everyone is involved in making environmental lifestyle changes that 03458 benefit us all. Because of the hotel's environmental commitment, Earth Day USA decided to host their National Earth Day Organizers' Conference at The Boston Park Plaza. We were able to profile the commitment of the hotel to the conference attendees and from there they were able to go back to their communities and encourage participation by their area hotels. They receive a 10 + for this area from us. 603-924-7720 We are so impressed and pleased with this company's environmental commitment. They are a standard to Telephone be emulated by all of us. They carefully thought out all of the ramifications of their program before any 603-924-7855 implementation went into effect and spent a full year and a half implementing their program before they began publicizing it. They are committed to the long term for this program and other environmental Fax efforts. We would place Tedd Saunders and Liz Kay within a top 1% of concerned people anywhere taking aggressive environmental action. They are extremely committed and dedicated to all of our environmental futures. We feel honored to know them and to have had the opportunity to work with them. They deserve your highest awards for extreme excellence. serve Earth Day April 22. EarthPapers" recycled statemery provided by The Paper Company Seattle. Washington. The Commonwealth of Massachusetts Executive Office of Environmental Affairs 100 Cambridge Street, Boston, 02202 WILLIAM F. WELD GOVERNOR (617) 727-9800 ARGEO PAUL CELLUCCI LIEUTENANT GOVERNOR SUSAN F. TIERNEY SECRETARY May 18, 1992 The Selection Committee The President's Environmental Challenge Awards Council on Environmental Quality 722 Jackson Place, N.W. Washington, DC 20503 Dear Members of the Selection Committee: I am proud to be able to recommend to you a program which I truly believe represents the "innovative spirit of a new era of environmental entrepreneurship". This is the environmental program in Boston's Park Plaza Hotel. As we all know, man's economic and numerical expansion places increasing strain on the delicate balance of natural phenomena which contribute to the unique environment that has allowed man to flourish. Given this, common sense dictates that we all must become aware of the effect the daily operation of our lives has on our surrounding environment and must do our best to minimize any negative impact that results from our activities. Nowhere is this adoption of this type of thinking more important or more critical to the health of our environment than in the productive sectors of our economy. The Park Plaza Hotel has recognized this situation and adjusted its operations accordingly. Not only has the hotel taken action to ensure that its own operations are environmentally friendly, but it has made a concerted effort to educate its customers, employees and suppliers to ways in which they can alter their own behavior to benefit the environment. The extent to which environmental awareness is ingrained into every facet of the hotel's daily workings is quite remarkable. Each employee has been asked to evaluate his or her department and to search out opportunity's for increased environmental improvement. Not only does the hotel hope to improve its own envirónmental record in this way, but it believes that this constant exposure to environmentally sound practices will educate its employees so that they will modify their own behavior outside 100% RECYCLED PAPER of work and share their knowledge of environmentally sound behavior with others. Most importantly, the Park Plaza Hotel has shown that being environmentally aware makes good business sense as well as ecological sense. Various changes made for environmental reasons (including the switches to energy efficient lighting and thermopane windows) have resulted in significant reductions in the overhead cost of operations. At the same time, surveys that the hotel has conducted have consistently shown that the vast majority of its guests approve of and appreciate the pro-active environmental stance the hotel has taken. The hotel's environmental policy has even been the overriding factor in the decision of at least two organizations to hold their conventions at the Park Plaza. All in all, I feel that the Park Plaza Hotel would be an extremely worthy recipient of a President's Environment and Conservation Challenge Award. Not only are its efforts to reorganize its operations in an environmentally responsible manner commendable, but its concern with spreading its environmental awareness to others, and its success in proving the viability of an ecologically aware business philosophy will serve to abet the proliferation of this philosophy among other businesses and the general public. Sincerely, Susan Suganfithering F. Tierney Secretary THE COMMONWEALTH OF MASSACHUSETTS EXECUTIVE DEPARTMENT STATE HOUSE BOSTON 02133 WILLIAM F. WELD GOVERNOR ARGEO PAUL CELLUCCI LIEUTENANT-GOVERNOR May 14, 1992 The Selection Committee The President's Challenge Awards Council on Environmental Quality 722 Jackson Place, N.W. Washington, DC 20503 Dear Members of the Selection Committee: In the Park Plaza Hotel, Boston is extremely lucky to have an establishment that has had the vision and the sense of responsibility to become a leader in the adoption of environmentally aware business practices. Although many private sector operations fear the structural changes and capital expenditures necessary to render their operations as environmentally friendly as possible, the Park Plaza Hotel has embraced every opportunity to move in this direction. In the process, the hotel has proved something that I have long felt to be true, environmental awareness and effective business practices are not mutually exclusive concepts. In fact, if applied and marketed effectively, as is done by the Park Plaza Hotel, ecological awareness can be used as a selling point to attract the growing number of consumers who are increasingly concerned by the plight of the environment. The tangible results produced by the hotel's reorganization along environmentally sensitive lines are impressive: fifteen million gallons of water have been saved through conservation methods including the replacement of the ordinary showerheads previously in use in the hotel's bathrooms by low-flow showerheads. Energy use within the hotel has been sharply reduced by the installation of thermopane windows in all guest rooms. And many tons of refuse have been removed from the hotel's waste stream through the elimination of unnecessary packaging on products used by hotel guests and by aggressive programs to maximize the amount of recycled materials employed in hotel operations. and to ensure the recycling of as much of its waste material as possible. In implementing this program the owners and managers of the Park Plaza Hotel have been adamant in ensuring that the high standards of quality to which their patrons had grown accustom were not adversely impacted. To this end, they have closely monitored customer reaction to the changes and have incorporated customer input into the program so that any concerns customers had about service could be adequately addressed. The end result has been that, far from being a liability, the hotel's environmentally friendly policy has given it a competitive advantage in attracting environmentally aware customers. Park Plaza's devotion to the environment and resultant environmental policy are truly to be applauded. I believe that the adoption of business practices that make ecological as well as business sense is a philosophy that is destined to spread. Operations such as the Park Plaza that take the lead in ushering in this change, and showing that it can work, are doing us all a favor. Thank you in advance for your consideration in this matter. Sincerely, Binweld William F. Weld Governor Boston University BOSTONI School of Management 621 Commonwealth Avenue Boston, Massachusetts 02215 CONDITION Faculty Offices MDCCCX7 Fax: 617/353-2564 May 4, 1992 President's Environment and Conservation Challenge Awards Attention: Award References The White House Washington, D.C. Distinguished Referees: I am pleased to write in suppport of the Boston Park Plaza Hotel for the President's Environment and Conservation Award. For the past three years, I have developed research and curriculum materials for the teaching of environmental management in business schools. This effort was sponsored by the Corporate Conservation Council of the National Wildlife Federation. I have interviewed two hundred business managers, studied 35 companies in detail, and reviewed the award applications of more than two hundred companies for various environmental achievement awards. This experience has provided a broad base of understanding regarding corporate trends in environmental performance. In this context, I am pleased to support the nomination of Boston Park Plaza Hotel for consideration by your committee. Our research on how leading businesses learn to improve their environmental performance (project title: "Managing for Environmental Excellence") has shown that the companies learn in various ways. Learning generally proceeds from reactive behavior to anticipation of emerging issues and, eventually, to truly innovative "breakthrough" thinking and action. Companies are not "born" innovative, and only a few become innovative in every dimension of their environmental activity (waste reduction, energy efficiency, product/service design and delivery, community relations). Occassionally, a firm does break away from its industry peers in meeting environmental challenges however. That seems to be the case with the Boston Park Plaza Hotel. Three things distinguish Boston Park Plaza's efforts: First, it has developed a very comprehensive program. The initiatives taken to date span the hotel's operations and the list of "to do's" leave no aspect of the hotel untouched by a concern for environmental effects. page 2 Second, the hotel has a very impressive leadership commitment from the Saunders family. The depth of the commitment has been tested and is genuine in my view. Their willingness to "break through" conventional views of what can be done during a recession in an industry that is notoriously sensitive to consumer attitudes is underscored by the replacement of throw-away amenities which are a huge contributor to solid waste. Risky business! Further, the willingness to make a substantial capital investment in energy conservation that cannot be quickly recovered testifies to the incorporation of environmental criteria into long term thinking. These examples support what I believe to be a quality leadership commitment that complements the more obvious activities of the "Green Team" and Tedd Saunders, the Environmental Program Direcor. Without such support, major changes cannot be made in an organization. The third distinguishing feature is that environmental policy affects all of the company's key systems -- purchasing, maintenance and repair, employee training, operations, and long term planning. The program at the Boston Park Plaza Hotel is infused into every aspect of the business, into every employee's consciousness, and into every guest's awareness as well. The impacts are visible and the net effect is measureable and significant. There is, for example, a positive educational effect on employees who learn about non-toxic cleaners, recycling, and so forth. Those lessons are probably are going home every day to the Boston community. I rank the Boston Park Park Plaza as a highly innovative firm in a very competitive service industry. The people of the Boston Park Plaza Hotel have learned how environmental concern and commitment can be an integral part of their business mission. They are meeting their challenges with imagination, enthusiasm, and a clear sense that "doing things right" is the right thing to do. They are a model for other family-owned businesses, for others in the hotel industry, and for all firms in service industries. The lessons learned can be replicated elsewhere and these people are willing to share their learning. Sincerely, Farms Efat James E. Post Professor of Management & Public Policy FORTUNE TimeInc. Magazines FORTUNE Time & Life Building Rockefeller Center New York, NY 10020 212-522-1212 May 7, 1992 New York, N.Y. Award Referees The 1992 Presidents Environment and Conservation Challenge Award The White House, Washington, D.C. Distinguished Referees: It has been my good fortune to visit the Boston Park Plaza and to see the unusual attention paid to environmentally-related matters by the hotel's President, Gary Saunders, and by its Director of the innovative Environmental Program, Tedd Saunders. It is quite amazing, what has been accomplished in just two years of intensive effort at the Park Plaza, largest independently owned, and operated hotel in the country. In this period, Tedd Saunders personally initiated and directed almost 100 different ways by which pollution and waste were reduced, energy conserved various resources redirected, in a commendable, ecologically-conscious, fashion without, apparently, any compromising of the noteworthy service and amenities which this hotel provides. The hotel has imaginatively redesigned certain products for a substantial saving in plastic-container waste. It extensively recycles this material, as well as steel, aluminum, glass, paper. It has renovated the building on a broad scale to save energy. Very important, the Program Director's enthusiasm for these efforts seems to have been successfully conveyed to the hotel's staff, and to its suppliers as well. Apparently this genuine environmental committment has contributed significantly to recent growth in the Park Plaza's business. The Saunders' accomplishments should inspire others in the hotel industry and make the Boston Park Plaza a worthy candidate for your prestigious award. Sincerely, Associate Alicia ahia Hills Hills Editor Moora Application Summary Number: Q.002 Project: 3 COM Corporate Environmental Policies Contact: Mr. David J. Abramson 3 COM Corporation 5400 Bayfront Plaza Telephone: Santa Clara, CA 95052- (408) 764-6621 Summary: 3 COM believes that pollution prevention and conservation ensure our success. 3 COM pioneered CFC replacement in 1991 and uses organic packaging. Conservation efforts include recycling 89% of all office paper, 98% of toner cartridges, 4 tons of cardboard annually. Employees voluntarily recyle, rideshare and work in a smokefree environment. NOTE: Some technical evaluators provided written opinions, based on their view of the criteria. The following is included for your background only. ^omments: Many excellent initiatives: 1) Semi-aqueous cleaning of circuitboards (CFC reduction), 2) 88% office paper recycled, 3) replaced peanuts in packaging. Overall, the program is a bit weak in not being comprehensive. Indeed, it gives the impression of many good ideas from an enthusiastic committee, but it lacks structure that top down emphasis can give. 3 COM has taken a leadership role in implementing waste reduction, recycling and reuse strategies. It's accomplishment in phase-out of CFCs and other toxic chemicals as well as in recycling and conservation efforts are impressive. A good small company program focused on recycling -- perhaps a citation candidate. Pioneering the process of eliminating CFC's in large-scale productions. Effective management implementation of environmental ethic into all aspects of manufacturing process. Daring and aggressive leadership style that seeks to constantly push environmental performance. Aggressive in several areas: executive council for implementation, first innovator in particular CFC replacement, ecofoam for packaging, drought resistant landscaping, energy efficiency, picked for social investing. Should consider expanding beyond CFC reducations, packaging and transportation. Q.002 The President's Environment and Conservation Challenge Awards When George Bush asked American businesses to step up its efforts and eliminate CFCs by 1995, 3Com Corporation of Santa Clara, California breathed a sigh of relief. In March 1991, the company had ànnounced CFC-free manufacturing in its U.S. production facilities by the end of 1992, well in advance of international protocols on environmental toxins. As a leading supplier of data networking products, 3Com Corporation has manufactured 4,000,000 network adapter cards, and began the process of eliminating CFCs in 1990. 3Com was the first company to use and deploy in large-scale production a semi-aqueous cleaning process for cleaning printed circuit boards with Dupont. Manufacturing works with suppliers to provide waste reduction and recycling opportunities, and works with vendors that offer environmentally sound products. Following eight months of testing, 3Com replaced CFC-based "peanut" packaging with a substance that is completely biodegradable and non-toxic. 3Com was the first San Francisco Bay Area electronics manufacturer to use this new water-soluble packaging material. Since 3Com ships 10,000 packages monthly throughout the world, the new material eliminates the equivalent of 1.7 million polystyrene coffee cups annually. Communications with suppliers and customers helped them understand usage and benefits of the new packaging. Each product shipment contains a one page guide telling customers how to dispose of the new packaging material. More than 50,00 of these mailers have been included in 3Com products. 3Com has always believed that pollution prevention, recycling and conservation is an important component of the company's success. The company has recycled newspapers, paper, aluminum and precious metals since 1987, and in 1990-1992 recycled more than 88% of its office paper. Employees use recycling bins for office waste, aluminum cans, newspapers and magazines. Employees are also surveyed annually regarding transportation alternatives, and more than 20% of them participate in ridesharing or public transportation. As a global company, 3Com is continually improving its environmental performance. The corporate campus houses 1,200 people, and was designed for energy efficiency. Landscaping is drought tolerant, scaled to California's water shortage. 3Com's environmental program's tone is set and maintained largely by employee participation. New employees receive a glass mug along with a personal office paper recycling container during orientation to help attune them to the company's environmental culture. Since January 1, 1992, the company's headquarters facility no longer offers polystyrene cups. Recycled material is purchased and used in restrooms, and recycled paper is preferred in company documents. No single individual is responsible for implementing the company's program. The Environmental Council, representing a cross-section of employees, meets monthly to stratagize and report progress to management. Employees receive and exchange tips on environmental issues as part of this effort. Recommendations, such as adaptation of non- styrofoam packing by all the company's divisions are directed to specific groups for resolution. The Environmental Council has ambitious goals, including using recycled paper for 50% of the company's communications reaching customers in FY 1993. The company receives updates on environmental progress via electronic communications. 1. What are the organization's environmental policies and objectives? 3Com is committed to global environmental protection and implementing environmental policies in our manufacturing processes and operations worldwide. Elimination of ozone- depleting chlorofluorocarbons in manufacturing and packaging of our global data networking products was a key objective. Exploring the usage of recycled-content, corrugated cartons, and increasing recycled-content shipping containers is a goal for shipping. Goals include 50% of collateral material and corporate stationery on recycled- content paper in FY 93. 3Com believes that pollution prevention, recycling and conservation of natural resources and energy are major elements in our corporate success. 2. How has the organization's top management demonstrated commitment to these policies and objectives" Do the policies demonstrate commitment beyond legal compliance? Management has recognized the importance of setting environmental goals at the company since smoking was banned in company buildings in 1985. Moving beyond ad hoc implementation and toward formal adaptation of corporate environmental policy was directed by the CEO, and prompted the formation of the company's environmental council. Activities have included replacing chlorofluorocarbons in the manufacturing process and useing organic packaging. Ridesharing programs are strictly voluntary and transcended any legal requirements. Drought tolerant landscaping and energy efficient building maintenance are integral to 3Com's headquarters design. 3. What are the organization's environmental standards for its products and operations? Explain how they go beyond legal constraints and how they relate to management control mechanisms} 3Com manufacturing and operations are chartered with producing environmentally safe global data networking products for customers. Manufacturing operations and site services personnel report to the environmental council with specific initiatives and work together to design and implement the annual environmental plan. The executive team is apprised of all major environmental developments and initiatives, which transcends legal requirements. The company contracts with an environmental consultant that helps ensure that all company processes are environmentally sound. 4. How are these policies and objectives incorporated in the day to day management of the organization; Organization's decision-making about research and development, long-range planning, capital and operating budgets? From a quality standpoint, printed circuit boards cleaned with the non-CFC cleaner Axarel have lower ionic contamination and higher surface insulation resistance levels than boards defluxed with freon. This quality standard is checked on a daily basis, with management information systems reports posted on a real-time basis and available to any line worker or manager. Changes and movement toward environmentally safe packaging was directed and implemented as part of the company's packaging plan. Reduction and elimination of CFCs is part of the company's 3-year strategic cleaning plan prepared by manufacturing. 5. How are the policies and objectives reflected in the organization's relationships with employees, customers, suppliers, and the general public? The company's environmental efforts have been profiled in 3 separate San Francisco Bay Area television reports dealing with the environment during the last 15 months. The company has distributed posters to employees noting that 3Com is the global data networking company with global concerns in conjunction with its commitment to CFC-free manufacturing. Employees have each received a copy of the company's policy in a brochure entitled "Who We Are -- What We Believe." We exchange environmental policies with core suppliers, accelerating accomplishment of joint environmental goals through programs like common, reusable shipping containers. 6. What are the organization's control mechanisms that give decision makers objective data to measure continuous performance improvement toward its short- and long-term environmental objectives? In 1991 the Parnassus Fund named 3Com one of the 4 most environmentally sensitive companies in the SF Bay Area. One of management's objectives is to fully participate with environmentally sensitive mutual funds, which is tracked through investor relations. Recycling data is provided on an annual basis to management, designed to show continuous and consistent improvement in both employee specific and manufacturing recycling efforts. Decision makers are comprised of environmental progress through electronic mail status reports from the environmental council. 7. What quantifiable, sustained environmental quality results in products and processes have resulted from the organization's environmental approach? 3Com recycles 88% of office paper purchased on a monthly basis. The equivalent of 1.7 million coffee cups was eliminated with conversion to organic packaging. Aluminum cans and 4 tons of cardboard are recycled by employees. 3Com pioneered use and deployment of semi-aqueous cleaning for adapter boards. Boards cleaned with the Dupont's Axarel have lower ionic contamination and higher surface insulation resistance levels than boards defluxed with freon. This quality standard is checked daily with real-time information available to line workers and management. Q.002 Application Form-1992 22 1952 6. A-D: Please answer only the following Award criteria questions pertaining to the specific Award category for which you are applying. (For example: Partnership category, Please read the application form carefully and provide all information answer questions A1-A5; EQM, B1-B7; Innovation, C1-C5; quested. Please type or print clearly. Supplementary pages should Education, D1-D5). llow the format of this form as closely as possible. Incomplete applica- tions will not be considered. Answers should be clear, concise and should emphasize quantifiable results or benefits of the program. Each 1. Select the Award category for which you are competing: answer to a sub-question should not exceed 100 words. (Note: A program may be entered in only one category. See descriptions of Taken as a whole, all answers to criteria questions should categories in Question 6.) not exceed two pages. (01) Partnership (02) Environmental Quality Management A. PARTNERSHIP: awarded to diverse organizations or (03) Innovation groups that have fostered cooperative approaches to envi- (04) Education and Communication ronmental needs at the local, regional, or national level. 2. Name of the project or program described in this application: 1. Who are the partnership's members? What are their 3com Corporate Environmental Policies roles? What resources do they bring to the partnership? 2. What are the partnership's specific environmental or 3. Name of Award Applicant(s): (Use separate sheet, if needed) conservation objectives? Has a sustainable plan of con- Mr. Mrs. Ms. Miss Dr. certed action for meeting these needs been established? Name: David J. Abramson 3. How is the partnership distinctive or innovative? What obstacles, environmental or otherwise, does it Title: Corporate Public Relations Mgr. overcome? Organization: 3Com Corporation 4. What measurable environmental or conservation eet: 5400 Bay front Plaza benefits has the partnership produced? City: Santa Clara State: CA Zip: 95052 5. What aspects of the partnership can be modeled by others and transferred to other settings? Telephone: 408-764-6621 Fax: 408-764-5001 B. ENVIRONMENTAL QUALITY MANAGEMENT: awarded to organizations which have demonstrated that environmental values can be integrated into sound man- 4. Program contact who can answer questions regarding the application: agement decisions and objectives. (Note: This category Mr. Mrs. Ms. Miss Dr. reflects broad-based organizational approaches. Special Name: Daoid J. Abramson programs or projects may be more appropriate for entry in one of the other three award categories.) Title: Con porate Public Relations MgR. 1. What are the organization's environmental policies and objectives? Organization: 3com Corporation 2. How has the organization's top management Street: 5400 Bayfront Plaza demonstrated commitment to these policies and objec- City: banta Clasa State: CA tives? Do the policies demonstrate commitment Zip: 95052 beyond legal compliance? Telephone: 408-764-6621 Fax: 408-764-5001 3. What are the organization's environmental stan- dards for its product(s) and operations? (Explain how NOTE: The Selection Committee will rely heavily on Questions 5-6 in they go beyond legal constraints and how they relate to man- determining how well the application meets the award criteria. agement control mechanisms.) 5. Please attach a one-page (not to exceed 500 words) summary, suitable publication, which provides a complete overview of the application. 4. How are these policies and objectives incorporated in the: a) Day-to-day management of the organization; b) Orga- one-page response should be clear, concise, and should emphasize quantifiable results or benefits of the program. nization's decision-making about research and development, long-range planning, capital, and operating budgets? 5. How are these policies and objectives reflected in the orga- NOTE: The following questions are for informational purposes. nization's relationships with employees, customers, suppliers, and the general public? 7. How long has the technology, program, project or service been 6. What are the organization's control mechanisms that give operational? 5 years decision makers objective data to measure continuous perfor- mance improvement toward its short- and long-term environ- 8. Which of the following most accurately describes the appli- mental objectives? cant(s)? (Check more than one, if applicable.) (01) National Business or Industry 7. What quantifiable, sustained environmental quality results (02) Regional or Local Business or Industry in products and processes have resulted from the organiza- (03) National Nonprofit Organization or Foundation tion's environmental approach? (04) Regional or Local Nonprofit Organization (05) Local or State Government/Government Agency C. INNOVATION-awarded to individuals, organizations and (06) Educational Organization groups who have demonstrated exceptional creativity or pio- (07) Voluntary Civic Organization neered new approaches in the development and/or execution of (08) Trade or Professional Society technologies, programs, projects, or services that are environ- (09) Youth Organization mentally sound and economically sensible? (10) Labor Organization (11) Individual 1. What is the purpose of the technology, program, project or (12) Other (Please describe): service? 9. If business or industry, which of the following best describes 2. How is the technology, program, project, or. service distinc- the type of business or industry? tive or innovative? What obstaclés, environmentally or other- (01) Agriculture/Forestry wise, does it overcome? (02) Aerospace (03) Communications 3. How is the technology, program, project, or service superior (04) Construction to other approaches? Does it offer a viable alternative to a (05) Electronics/Computers problem for which no solutions previously existed? (06) Energy (07) Engineering 4. Can the technology, program, project or service be replicated (08) Environmental Services in an economically feasible manner? (09) Financial Services/Insurance/Real Estate (10) Manufacturing-Chemical 5. What are the measurable, net long-term environmental ben- (11) Manufacturing-Other efits or results of the technology, program, project, or service? (12) Mining (13) Recreation D. EDUCATION AND COMMUNICATION-awarded to indi- (14) Trade-Wholesale viduals, organizations, or groups which have developed educa- (15) Transportation tional or informational programs that inspire respect for the (16) Utilities-Electric, Gas or environment and raise the public's environmental literacy. (17) Other (Please describe): 1. What is the program? What are its environmental or conser- 10. Which of the following most accurately describes the environ- vation objectives? mental program under consideration for an award? (Check more than one, if applicable.) 2. Who is the program's audience? How large is the audience? (01) agriculture How is the program's effect on the audience determined? (02) air quality (03) conservation 3. What is original or distinctive about the program? (04) education-general public (05) education-academic 4. What are the measurable results or benefits produced by, the (06) energy program? How does the program promote the development (07) environmental quality management of an environmental ethic and make a positive contribution to (08) forestry environmental awareness? (09) hazardous waste remediation (10) international 5. How can the program be used or modeled by others? (11) natural resources (12) pollution control 14. Please indicate which of the following are the primary audi- (13) recreation ences, beneficiaries, or users of the program or service, and esti- (14) recycling mate how many persons are served: (Select up to 3 categories.) (15) solid waste (16) source reduction/pollution prevention Type How Many People (17) water quality (18) wetlands (01) Business or Industry (19) wildlife and fish resources (02) Trade or Professional Society (20) Other (Please describe): (03) Government (04) Educational Organizations 11. If applicable, list the sources of the program's support and the (05) percentage of support provided, including grants and in-kind (06) contributions of goods and services. (Use separate sheet if needed). (07) Local Community or Local Public 1.5million (08) General Public Source % (09) Employees (10) Customers or Clients 4'million 1,920 Source % (11) Other (Please describe): Source % 15. Has the program been honored with any other environmental 12. Please estimate the cost to develop the program or project, or conservation awards in the past five years? including approximate value of in-kind contributions of goods 1992 Clean Air Award and services: Santa Clasa, Benito County 100,000 American Lung Association $ 13, If the project is ongoing, what is the annual cost? # 20,000 16. In one paragraph (not to exceed 50 words), please summarize the program, its objectives and what it has accomplished. Use space provided below. This paragraph should be suitable for use in a catalog, database or brochure. 3 Com believes that pollution prevention and conservation ensure our success. 3 com pioneered CFC replacement in 1991 and uses organic packaging. Conservation efforts include recycling 89% of all office paper, 98% of toner cattridges, 4 tons of cardboard annually. Employees voluntarily recycle, ricleshare and work in a smokefice environment. 17. Please include 3 one-page letters of recommendation attached How to Apply to the application when it is submitted for consideration. Letters should be addressed: "Attention: Award References." References Completed applications must be postmarked should have first-hand knowledge of the environmental program, by May 22, 1992 and mailed to the: service, or technology and should offer a candid evaluation of its The President's Environment and success or effectiveness. References may also include users or Conservation Challenge Awards beneficiaries of your program. Council on Environmental Quality NOTE: Letters of recommendation must accompany the applica- The White House tion when it is submitted to CEQ. Letters sent directly to CEQ 722 Jackson Place, NW will not be considered. Please list the references in the spaces Washington, DC 20503 below. Name: Robert L. Cohen All information submitted with the application should be considered public information and becomes property of Business Manager DuPont the President's Challenge Awards program. Title: Award recipients will be notified in Fall 1992. Recipients Wilmington Barley Mill Plaza must be willing to assist the President's Challenge Awards Street: program in making nonproprietary information about City: State: DE Zip: 19880-0030 their environmental programs available to others who wish to replicate their success. Telephone: 302-992-5046 Fax: 302-992-4442 Application Format Name: Margat Leathus M.S. C.H.E.S Please submit one original and four photocopies of your application. You may include up to 10 pages of supporting Title: Executive Director Amunon Lung Association materials. (NOTE: Photocopying both sides of a sheet of paper will be considered two-pages.) Any oversized items Street: 1469 Park Ave. must be reduced to fit a standard 8.5" X 11" page format. City: San Jose State: CA Zip: 95126 Supporting materials may include items such as brochures, photographs, press clippings, and graphs depicting the Telephone: 408-998-LUNG Fax: 408-998-0578 program's results. The materials may not be used as a substitute for written responses to Questions 5 and 6. Name: Joe Farned The order of pages in the submitted application should be as follows: Title: Sales Representative 1. 4-page application (Questions 1-20) 2. 500-word overview summary (Question 5) Street: 245 South Ave 3. 2-page responses to criteria questions (Question 6) 4. 10 pages of supporting materials City: South sanfrancisco State: CA Zip: 94083 5. 3 letters of recommendation (Question 17) Telephone: 415-589-5577 Fax: NOTE: The entire package should be stapled in the upper, left-hand corner. Any items sent over the 10-page limit of supporting materials will be disregarded and not reviewed by the technical evaluators and selection committee. Do 18. Please sign below to indicate that all applicants agree a) to not put the application or backup materials into a binder, abide by the rules and requirements of the awards competition;~ notebook or plastic cover. and b) that all information submitted is true and accurate to the best of their knowledge. OMB Control No. 0331-0002, (Exp. 2/95): As required by the Signature Davidf. alrowan Date: 5/21/92 Paperwork Reduction Act, CEQ estimates that completion of this application will take 10 hours. Send comments regarding the col- lection of this information, including suggestions for reducing the Title: Corporate PRMgre Organization: 3Com Corporation paperwork burden, to CEQ and also to: Paperwork Reduction Pro- ject, Office of Management and Budget, Office of Information and Telephone: 408-764-6621 Regulatory Affairs, 725 17th Street, NW, Washington, D.C., 20503 printed on recycled paper containing more than 50% post-consumer waste The President's Environment and Conservation Challenge Awards When George Bush asked American businesses to step up its efforts and eliminate CFCs by 1995, 3Com Corporation of Santa Clara, California breathed a sigh of relief. In March 1991, the company had announced CFC-free manufacturing in its U.S. production facilities by the end of 1992, well in advance of international protocols on environmental toxins. As a leading supplier of data networking products, 3Com Corporation has manufactured 4,000,000 network adapter cards, and began the process of eliminating CFCs in 1990. 3Com was the first company to use and deploy in large-scale production a semi-aqueous cleaning process for cleaning printed circuit boards with Dupont. Manufacturing works with suppliers to provide waste reduction and recycling opportunities, and works with vendors that offer environmentally sound products. Following eight months of testing, 3Com replaced CFC-based "peanut" packaging with a substance that is completely biodegradable and non-toxic. 3Com was the first San Francisco Bay Area electronics manufacturer to use this new water-soluble packaging material. Since 3Com ships 10,000 packages monthly throughout the world, the new material eliminates the equivalent of 1.7 million polystyrene coffee cups annually. Communications with suppliers and customers helped them understand usage and benefits of the new packaging. Each product shipment contains a one page guide telling customers how to dispose of the new packaging material. More than 50,00 of these mailers have been included in 3Com products. 3Com has always believed that pollution prevention, recycling and conservation is an important component of the company's success. The company has recycled newspapers, paper, aluminum and precious metals since 1987, and in 1990-1992 recycled more than 88% of its office paper. Employees use recycling bins for office waste, aluminum cans, newspapers and magazines. Employees are also surveyed annually regarding transportation alternatives, and more than 20% of them participate in ridesharing or public transportation. As a global company, 3Com is continually improving its environmental performance. The corporate campus houses 1,200 people, and was designed for energy efficiency. Landscaping is drought tolerant, scaled to California's water shortage. 3Com's environmental program's tone is set and maintained largely by employee participation. New employees receive a glass mug along with a personal office paper recycling container during orientation to help attune them to the company's environmental culture. Since January 1, 1992, the company's headquarters facility no longer offers polystyrene cups. Recycled material is purchased and used in restrooms, and recycled paper is preferred in company documents. No single individual is responsible for implementing the company's program. The Environmental Council, representing a cross-section of employees, meets monthly to stratagize and report progress to management. Employees receive and exchange tips on environmental issues as part of this effort. Recommendations, such as adaptation of non- styrofoam packing by all the company's divisions are directed to specific groups for resolution. The Environmental Council has ambitious goals, including using recycled paper for 50% of the company's communications reaching customers in FY 1993. The company receives updates on environmental progress via electronic communications. 1. What are the organization's environmental policies and objectives? 3Com is committed to global environmental protection and implementing environmental policies in our manufacturing processes and operations worldwide. Elimination of ozone- depleting chlorofluorocarbons in manufacturing and packaging of our global data networking products was a key objective. Exploring the usage of recycled-content, corrugated cartons , and increasing recycled-content shipping containers is a goal for shipping. Goals include 50% of collateral material and corporate stationery on recycled- content paper in FY 93. 3Com believes that pollution prevention, recycling and conservation of natural resources and energy are major elements in our corporate success. 2. How has the organization's top management demonstrated commitment to these policies and objectives" Do the policies demonstrate commitment beyond legal compliance? Management has recognized the importance of setting environmental goals at the company since smoking was banned in company buildings in 1985. Moving beyond ad hoc implementation and toward formal adaptation of corporate environmental policy was directed by the CEO, and prompted the formation of the company's environmental council. Activities have included replacing chlorofluorocarbons in the manufacturing process and useing organic packaging. Ridesharing programs are strictly voluntary and transcended any legal requirements. Drought tolerant landscaping and energy efficient building maintenance are integral to 3Com's headquarters design. 3. What are the organization's environmental standards for its products and operations? Explain how they go beyond legal constraints and how they relate to management control mechanisms} 3Com manufacturing and operations are chartered with producing environmentally safe global data networking products for customers. Manufacturing operations and site services personnel report to the environmental council with specific initiatives and work together to design and implement the annual environmental plan. The executive team is apprised of all major environmental developments and initiatives, which transcends legal requirements. The company contracts with an environmental consultant that helps ensure that all company processes are environmentally sound. 4. How are these policies and objectives incorporated in the day to day management of the organization; Organization's decision-making about research and development, long-range planning, capital and operating budgets? From a quality standpoint, printed circuit boards cleaned with the non-CFC cleaner Axarel have lower ionic contamination and higher surface insulation resistance levels than boards defluxed with freon. This quality standard is checked on a daily basis, with management information systems reports posted on a real-time basis and available to any line worker or manager. Changes and movement toward environmentally safe packaging was directed and implemented as part of the company's packaging plan. Reduction and elimination of CFCs is part of the company's 3-year strategic cleaning plan prepared by manufacturing. 5. How are the policies and objectives reflected in the organization's relationships with employees, customers, suppliers, and the general public? The company's environmental efforts have been profiled in 3 separate San Francisco Bay Area television reports dealing with the environment during the last 15 months. The company has distributed posters to employees noting that 3Com is the global data networking company with global concerns in conjunction with its commitment to CFC-free manufacturing. Employees have each received a copy of the company's policy in a brochure entitled "Who We Are -- What We Believe." We exchange environmental policies with core suppliers, accelerating accomplishment of joint environmental goals through programs like common, reusable shipping containers 6. What are the organization's control mechanisms that give decision makers objective data to measure continuous performance improvement toward its short- and long-term environmental objectives? In 1991 the Parnassus Fund named 3Com one of the 4 most environmentally sensitive companies in the SF Bay Area. One of management's objectives is to fully participate with environmentally sensitive mutual funds, which is tracked through investor relations. Recycling data is provided on an annual basis to management, designed to show continuous and consistent improvement in both employee specific and manufacturing recycling efforts. Decision makers are comprised of environmental progress through electronic mail status reports from the environmental council. 7. What quantifiable, sustained environmental quality results in products and processes have resulted from the organization's environmental approach? 3Com recycles 88% of office paper purchased on a monthly basis. The equivalent of 1.7 million coffee cups was eliminated with conversion to organic packaging. Aluminum cans and 4 tons of cardboard are recycled by employees. 3Com pioneered use and deployment of semi-aqueous cleaning for adapter boards. Boards cleaned with the Dupont's Axarel have lower ionic contamination and higher surface insulation resistance levels than boards defluxed with freon. This quality standard is checked daily with real-time information available to line workers and management. 3Com Environmental Policy As a leading global data networking company, 3Com is committed to environmental protection both in the communities where we work and in our end customers' communities. We are committed to implementing environmen- tal policies in our manufacturing processes and operations worldwide. 3Com is committed to continually improving its performance in environ- mental protection and resource conservation. Eliminating the use of ozone-depleting chlorofluorocarbons in manufacturing and packaging of our global data networking products. Exploring the usage of recycled-content, corrugated cartons for shipping our global data networking products worldwide, and working to increase the use of recycled-content shipping containers. Increasing use of recycled-content paper for collateral material and corporate stationery. Participating in voluntary paper, aluminum can and other recycling programs that have yielded significant and positive results. 3Com believes that pollution prevention, recycling and conservation of natural resources are major elements in our corporate success as a leading global data networking company. Who We Are - What We Believe Innovate FIRMS, from Page IE facturing and inventory control systems stands worktorce - out gave workers two months coverage "I've ever seen," regular profit-shar- high on Do list because "it's the only large severance pay. ing programs, scheduling and a strong technology any headed by a woman," San- record of avoiding layoffs despite economic dra Kurtzig. That stands in contrast to Seaga chnolo- turbulence in the industry, Dodson says. He also lauds the company for its relatively gy of Scotts Valley, which fell from Parnassus' Parnassus also cites H-P's environmental ef- informal structure, which promotes communi- favor because of the way it handled a layoff. forts. The company now pays the postage so cation across all levels of the company. "They Dodson says Seagate hired security guards to also have good ethics,' Dodson said. escort laid-off workers to their cars, didn't laser-printer customers can return their once- allow workers to clean out their desks and disposable toner cartridges for recycling. And it 3COM CORP.: The Santa Clara maker of is moving faster than most companies to elimi- provided "very little" severance pay. nate its use of chlorofluorocarbons, which are computer networking systems announced a plan in March that will eliminate CFC use by Dodson says Apple Computer Inc. of Cuperti- ozone-depleting chemicals used as a solvent in June 1992, and it is testing a CFC alternative no normally would qualify for the Parnassus high-tech manufacturing. H-P plans to phase called Axaral. Fund, but it isn't in the portfolio because the out CFC use by 1994, six years ahead of the fund cashed out on Apple after its stock doubled deadline set by 53 nations. The company also treats its employees well to about $60 a share. With the stock continuing ASK COMPUTER SYSTEMS INC.: The and has low turnover. 3Com laid off 250 em- to drop - it closed Friday at $41.50 - "it could Mountain View publisher of software for manu- ployees this year - about 12 percent of its be a buy again," Dodson said. Protests? Sit-ins Say it with investments y Christopher Scanlan scientist with the Environmental ercury News Washington Bureau Defense Fund in Richmond, Va. Socially responsible Investors with a cause WASHINGTON - Increasing "But it also means that I know I'm umbers of Americans are using a a small part of the sum that will Investing' in U.S. otent weapon - their investment eventually make the difference." Investments made ollars - to signal disapproval of What began in the 1920s with after consideration of rate 4 local firms high ich corporate behavior as tobac- ministers intent on avoiding "sin $625 social criteria, such exports and environmental pol- stocks" of companies linked with as environmental, By Mark Schwanhausser The company also is considered tion. alcohol, gambling and tobacco has ethical or political Mercury News Staff Writer Social investors - who won't reached a record $625 billion in- a good place to work, with out- concerns: You don't have to drive far to ut their money behind weapons vestment, according to the Social standing service award programs, find socially conscious companies, six-week paid sabbaticals for evr akers, South African invest- Investment Forum, a St. Paul, according to Jerry Dodson, who Minn.-based trade association of ery four years' service, regular ents, cigarette companies and, in Total assets scours the country for such candi- "beer busts" and open communica- is age of corporate greening, socially conscious investment pro- rms with dismal environmental fessionals and investors. in billions: dates for his $30 million Parnassus tions that allow workers to send Fund. Of the 30 stocks in the San electronic memos directly to the cords - are fueling what Money Investors who reflect the rain- Francisco mutual fund, four are bosses. lagazine calls "today's fastest bow of today's social and political technology companies based in Sil- And though Parnassus faults rowing money-management beliefs are deliberately backing ev- icon Valley: Tandem because it lacks a woman yle." erything from yuppie ice cream TANDEM COMPUTERS INC.: or minorities on its board, Dodson Whether corporations are get- companies to waste recyclers, Parnassus probes a company's re- said the company is hiring more ng the message remains to be while consciously avoiding firms $40 cord on environmental issues, em- women in management, including en, although apartheid-toppling that make birth control pills, ciga- ployee relations, equal-opportunity rettes or do business in South Afri- former Cupertino schools superin- vents in South Africa this month hiring and business ethics, and tendent Yvette Del Prado, now emonstrated the power of eco- ca. Tandem is Dodson's local favorite Tandem's vice president of educa- omic activism. And there's strong Examples of firms on the outs because it scores well on a number tion and public affairs. vidence that investors can follow with social investors: General 84 91 of counts. HEWLETT-PACKARD CO.: "The eir conscience and at the same Electric for making weapons and Source: Social Investment Forum Dodson says the Cupertino com- H-P Way" lives up to its press me make money. nuclear power equipment and us- puter maker is working to recycle ing birds to test jet engines, and clippings, Dodson says. "Not only does it make it easier look in the mirror and know that Knight-Ridder News Service office supplies and save energy. The Palo Alto computer maker American Home Products for sell- One small idea that's working: takes good care of its employees, hen I spend the money it's been ing infant formula in the Third with a long history of encouraging Tandem has installed sensors that with the best medical and dental ed well more than once," says World. employees to suggest new products turn off the lights if no one is in a cial investor Peter deFur, 41, a A favorite stock: Maytag Corp., See FIRMS Back Page See INVEST, Back Page 3Com: The global data networking company with global concerns 3Com Commitment to & Printed AR received per CFC*-free manufacturing (CFC) Come Packaged to protect the product and our environment. The packing pellets in this box are made of ECO-FOAM, a cornstarch-based organic material. Unlike polystyrene pellets, ECO-FOAM dissolves in water. You can do the environment a special favor by reusing these pellets in your own packaging. As an environmentally responsible company, 3Com con- tinues to explore ways to use recycled and recycleable materials. We re also joining in the global effort to stop atmospheric ozone depletion by making our U.S. manufacturing facilities completely CFC-free in 1992. and it's biodegradable. Printed on recycled paper with soy-based inks. The 3Com logo is a trademark of 3Com Corporation. ECO FOAM is a trademark.of National Starch and Chemical Company. CASE HISTORY Performance, Environmental Benefits Lead 3Com Corporation to DuPont Products Nowadays, using a product that does the job while Superior Cleaning Performance protecting the environment can help determine whether your company stays in business. The company evaluated the semi-aqueous process 3Com Corporation chose Du Pont's non-ozone- using CORPANE Industries, Inc. equipment and AXAREL. When used with an RMA flux and an RMA depleting AXAREL in September 1990 for post-solder cleaning of ethernet networking boards in its effort to solder paste, the process provided superior cleaning phase out the use of chlorofluorocarbons (CFCs). performance to defluxing with FREON® TMS, the The Santa Clara, California-based company evaluated azeotrope of CFC-113 and methanol that is the current several cleaning processes, including hydrofluorocarbons industry standard. 3Com also found boards cleaned with AXAREL have (HCFCs) and aqueous and no-clean fluxes, before select- ing AXAREL and the semi-aqueous process. lower ionic contamination and higher surface insulation resistance levels than boards defluxed with FREON TMS. In addition to improved cleaning performance, AXAREL offered the distinct advantage of being able to be used in a closed-loop water recycling system, especially important Environmentally Sound in drought-stricken California. Two semi-aqueous cleaning units are currently run- ning, with possible plans for two more. 3Com also plans Considering the Options to upgrade its cleaning process to a closed-loop recycling "We eliminated no-clean fluxes as an option because system to reduce water consumption and to achieve zero of the type of boards we produce," says Jack Gilbert, pro- water discharge. ject engineering manager for 3Com, adding that "current Gilbert says AXAREL makes good business sense: formulations of no-clean fluxes tend to leave residues on "It has the ability to handle large-volume, in-line a board. Any residues on a board are unacceptable to us." cleaning in a cost-effective, safe and environmentally Also, he says, "We ruled out HCFCs due to their friendlier manner that complies with all current and ozone-depletion and global-warming potential, even proposed regulatory requirements." though their indices are much lower than those for CFCs." And while the aqueous cleaning processes 3Com tested yielded good results, they posed significant water- consumption and wastewater disposal problems. the Cleaner Santa Clara city councilman Vern Deto (right) along with Andy Verhalen (left), vice president and general manager of 3Com's Network Adapter Division, with some of the equipment 3Com uses for post-solder cleaning of ethernet networking boards. 4 ToM CAMPBELL COMMITTEE ON THE JUDICIARY 12TH DISTRICT, CALIFORNIA COMMITTEE ON SCIENCE, 516 CANNON HOUSE OFFICE BUILDING SPACE, AND TECHNOLOGY WASHINGTON, DC 20515 (202) 225-5411 CO-CHAIRMAN, TASK FORCE ON DISTRICT OFFICES: TECHNOLOGY AND POLICY ORTH MATHILDA AVENUE, SUITE 105 CO-CHAIRMAN, SUNNYVALE. CA 94086 (408) 245-4835 Congress of the United States TASK FORCE ON TOXICS (415) 321-9154 HOUSE COMPETITIVENESS CAUCUS 1 Civic CENTER DRIVE SCOTTS VALLEY, CA 95066 house of Representatives ENVIRONMENTAL AND ENERGY STUDY CONFERENCE (408) 438-7985 CONGRESSIONAL HUMAN RIGHTS CAUCUS 7415 EIGLEBERRY STREET, SUITE D ARMS CONTROL AND GILROY, CA 95020 FOREIGN POLICY CAUCUS (408) 848-5101 CONGRESSIONAL CAUCUS FOR WOMENS' ISSUES March 21, 1991 Mr. David J. Abramson Public Relations Manager 3Com Corporation 5400 Bayfront Plaza P.O. Box 58145 Santa Clara, California 95052-8145 Dear Mr. Abramson: I wanted to take a moment and thank you for the tour of 3Com's innovative circuit board process. Its great to see local businesses take the lead in making our environment a better place to work and live. I'll let Congressman Campbell know of your company's success and contribution in environmentally sound business practices. 3Com's process of a safe, clean manufacturing production is testimony of American business committment to a cleaner, less pollutant world. Again, thanks for the tour. Best regards, Cary Beye Casey Beyer Senior District Representative THIS STATIONERY PRINTED ON PAPER MADE OF RECYCLED FIBERS 3Com Recycling from 7/89 - 6/90 White Bond Paper 87,000 lbs. Scrap Metals 45,200 lbs. Computer Paper 35,000 lbs. Aluminum Cans 16,000 lbs. Plastics 12,000 lbs. Toner Cartridges 1,263 lbs. Precious Metals (Gold/Silver) 65 lbs. Total Weight 196,528 lbs. Responses Indicating Interest in Various Transportation Options Interest Level Low Med High Preferred carpool vehicle parking 232 90 43 3Com provide rideshare matching information 123 141 111 Info on shuttle from Lawrence train station 234 62 70 Tasman trolley to Great America 252 47 66 Sale of transit tickets at 3Com 207 78 80 Subsidy for using public transit 154 102 109 188 119 60 Vanpooling programs 81 79 211 Work-at-Home programs 82 99 173 Telecommuting programs Info on alternative transportation resources 61 136 176 Commute/Transportation Day at 3Com 117 135 117 The Top Three: Telecommuting programs Info on alternative transportation resources Work-at-Home programs Low (16.4%) Low (21.8%) Low (23.2%) High (47.2%) High (48.9%) High (56.9%) Med (36.5%) Med (21.3%) Med (28.0%)