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Originally Processed With FOIA(s): FOIA Number: S FOIA MARKER This is not a textual record. This is used as an administrative marker by the George Bush Presidential Library Staff. Record Group/Collection: George H.W. Bush Presidential Records Collection/Office of Origin: Speechwriting, White House Office of Series: Snow, Tony, Files Subseries: Subject File, 1988-1993 OA/ID Number: 13899 Folder ID Number: 13899-012 Folder Title: [Speechwriter's Newsletter, 11/91] Stack: Row: Section: Shelf: Position: G 18 29 2 7 Speechwriter's Newsletter S/N November 15, 1991 No. 618 THE WEEKLY VOICE OF THE SILENT PROFESSION LETTERS Visuals-their use and overuse A picture may be worth a thousand words-but does it help The Clarence Thomas hearings may be or hurt the speech? Hint: Sometimes less is more history, but opinions are still flying. A sample of some of the letters SIN has Abraham Lincoln didn't use slides of the Union dead to punctuate his delivery received in response to an article on the of the Gettysburg address. Winston Churchill didn't flash pictures of the hearings in its October 25 issue: beaches, the fields, the hills and the streets on which the British would fight and Andrew Wilson, McDonnell Douglas Corporation, St. Louis, Missouri: The never surrender in 1940. But not all speeches are as stirring and not all speaking Clarence Thomas hearing was certainly one situations are as dramatic as these, and many speeches given in corporate of the most riveting spectacles in Congres- America today do lean heavily on slides, video and other visual tools. sional history. But it lacked the cut-and- Many speechwriters would just as soon avoid visual aids altogether. Doug thrust of great debate or inspired invective. Cochran of Virginia Power says, "My personal motto is, 'avoid all unnecessary There was nothing to compare with the way slides, and all slides are unnecessary." But Cochran does prepare speeches for John Wilkes-one of the wittiest and most delivery with slides, when the occasion-or the speaker-demands it. rakish of 18th century British politicians— The nature of some speeches-technical, financial-almost seems to require parried a thrust from the Earl of Sandwich, a some sort of visual help. Brian Vachon of National Life Insurance uses a lot of parliamentary rival of almost equal slides in the speeches he writes, mostly because "they have a lot of figures that notoriety. The earl, who is said to have are not worth memorizing, and it helps the audience and speaker to see them invented the sandwich as a means of visually." Brian Craven, of United Telephone of Florida, uses slides or video nourishment at the gaming tables, forecast that Wilkes would surely perish either of the when the speech is introducing a new topic, or discussing something that may pox or on the gallows. "That depends, sir," be hard for an audience to visualize. A recent speech he prepared on the Wilkes shot back, "on whether I embrace company's directory recycling program is a case in point. Using either slides or your mistress or your principles." video (slides for a larger audience where a bigger screen is used), the visuals Andy Neimers, Insurance Corporation show, in about a minute and a half, the process whereby used directories go into of British Columbia: Whatever you Yanks a recycling plant and come out as paper. Says Craven, "Video is great when it's think of the whole affair, let me point out not overused." that many of us Canucks are envious of the That sentiment is echoed by speechwriters in virtually every industry. fact you do at least have a formal hearing "Visuals are overused if they're improperly used," says Kim Lind of National process for appointing Supreme Court Car Rental. The chief offenses are putting too much information up on the judges! Up hereabouts we get them named by the federal cabinet as a fait accompli and screen, and using them to repeat, not reinforce, the thrust of the speech. Lee their backgrounds, views, and history of Doyle, a speechwriter for the New York Stock Exchange: "I've seen some that judgments are only known by some sector of look as if the speaker just decided to put his notes up on the board, with 50 the legal community. It's very much a case words on a slide." of "getting to know you" after the fact for What's to be done? If the speaker must use some kind of visual, United the general populace. Telephone's Craven recommends backing away from high-tech and giving the For what it's worth, I thought Ms. speaker a blackboard or flipchart for writing figures or bullet points during the Alvarez did project a "studied" sincerity in speech. "You need a very good, very animated speaker, but it works better than her testimony. I also wonder how many of a canned slide or transparency." On the opposite end of the spectrum, writer the speakers' hands would have shook from and teacher Kathleen Hall Jamieson, of the University of Pennsylvania's honest emotion if they'd had to hold their texts in theirs hands? Just wonderin'. Annenberg School of Communication, pushes speakers to go even more high- tech with video-computer interfaces that let speakers create and manipulate Calling all speechwriters images on the spot. To Jamieson, all other forms of visual aid are obsolete. S/N wants to see copies of your But speechwriters dead set against the whole idea of visuals might follow speeches. Won't you please send us one speechwriter's example: "I got my CEO to stop using slides by telling him, your most recent speech today? 'George Bush doesn't use slides, why should you?" It worked. LAWRENCE RAGAN COMMUNICATIONS, INC., PUBLISHER RAGAN REPORT EDITOR'S WORKSHOP NEWSLETTER CORPORATE ANNUAL REPORT NEWSLETTER BOTTOM LINE COMMUNICATOR 1 SPEAKING OUT PC or not PC? ago to start calling some speech- General Motors notes that "Ethnic, The 'assault' on writers at corporations and college racist, and sexist jokes are out, and campuses across the country. I can't there's more consciousness of using freedom of speech say that anything I found out would phrases like 'His and Hers,' and not stand up to a rigorous, scientific calling everyone 'guys." Still, it can examination, but it does make me lead to some troublesome situations. On May 4, at the University of think that the "assault" is somewhat Stanulis recalls, in a previous job, Michigan, President Bush stated: less dramatic than the President telling his speaker to avoid the phrase "Ironically, on the 200th anniversary characterized. "individual achievement." Says of the Bill of Rights, we find free For most of the speechwriters on Stanulis. "I told him that it's consid- speech under assault throughout the campus that I talked to, budgets and ered a code word for the assumption United States, including on some money are more pressing topics than that blacks can't make it individually, college campuses. The notion of political correctness. "I think every- that success is always the result of a 'political correctness' has ignited one's very much aware of the issue," group effort. He laughed and said, controversy across the land." Deborah Brown of Radford University 'Oh, Christ, I'll be damned if I change Is freedom of speech really in told me, "but I don't believe it's had it." danger from the political correctness much effect. The major issue is But in general, I don't think trend? It sounds farfetched to me. But economics-budget cuts." freedom of speech is in danger in the when I was in college, I was more In the corporate sector, the situation U.S. The "freedom" to be insensitive concerned about my right to drink vast is a little different. Most companies go may be, and that's probably good- amounts of beer than I was in anything out of their way to avoid offending a although it does open up the question remotely involving political correct- potential customer, but few speech- of whose sensitivities come first. But ness. A friend of mine tried to start an writers wanted to call that political if we're really going to become a Association of White Students on correctness. To Joanne Tracy of Bell kinder, gentler nation, a greater campus-the administration nixed that of Pennylvania, it's "not a matter of sensitivity to the attitudes and opin- right away. I suppose, like many of us, offending people, but just being ions of our various audiences makes a I took freedom of speech for granted. sensitive." good first step. -JC But all the coverage of the PC trend And that kind of is sensitivity is made me curious enough a week or so hardly objectionable. Ed Stanulis of OPENING GAMBITS 'This is a story about a sign' the clown on hole three was missing a chunk of fiberglass hair. The windmill on hole twelve was short a vane. The Raymond M. Fino, VP, Corporate Human Resource, crowning touch, the Statue of Liberty on hole eighteen, had Warner-Lambert, to the Railroad Personnel Association: a burned-out torch and a broken nose. Now, I'm not the A few months ago, one of my colleagues, Lodewijk de sentimental type, but I ask you-is there anything sadder Vink, opened a speech to securities analysts with a dramatic than a miniature golf course gone to seed? line-"This is a story about a sign." He then went on to talk Anyway, back to the sign. Four weeks ago, I went on about the sign in front of Warner-Lambert's main building. vacation. Two weeks later, when I returned, I noticed that It's a sign that proclaims our site as Warner-Lambert World the miniature golf course had been magically reborn. It was Headquarters. I like his speech, so I'm borrowing his a sea of bright green felt and polished wood, shiny chrome opening line. I too want to talk about a sign. and well-crafted statuettes. And it had, above it, the sign that My sign stands in front of a miniature gold course, on said it all. Emblazoned in black letters on an orange banner Route 22, near my home in Bridgewater, New Jersey. Now, were these four carefully chosen words: this particular course was built during the miniature golf NEW OBSTACLES craze of the 1960s. It had seen glorious days. But recently, it LOWER RATES was in a state of serious disrepair. You know what I mean- That sign and those words struck me. New obstacles, lower rates. Think for a second-these four words are the Speechwriter's Newsletter is published weekly every Friday for $227.00 perfect capsule summary of the past decade in your busi- per year by Lawrence Ragan Communications, Inc., 407 South Dearborn ness, and in mine. Street, Suite 1360, Chicago, IL 60605-9974. Application to Mail at Second-Class Postage Rates is Pending at Chicago, Il. POSTMASTER: Speechwriter John Santoro, Warner-Lambert, 201 Tabor Rd., Morris Send address changes to Speechwriter's Newsletter, 407 South Dearborn Plains, NJ 07950. Street, Suite 1360, Chicago, IL 60605-9974. S/N 2 Speechwriter's Newsletter November 15, 1991 IDEA FILES: QUOTES FOR YOUR SPEECHES Economists Ethics Economists' unanimity that bad business is We are not here to predict the future but to ahead is the most reassuring news possible. It's change-it-for-the good. We are not here as very unlikely that this will be the one time helpless creatures but as sons and daughters of they're right. Adam-capable of affecting our own fate. We -Malcolm Forbes .01 are not here to avoid decisions but to make hard choices between good and evil by using an Sexual harassment ethical system not invented by man but by our Getting good It's not easy to pull yourself up by the Creator-a framework of truth and moral bootstraps when your boss has his hand on your guidance through which we can find deliverance players is leg. from despair. easy. Getting -Naomi Wolf, writer .02 -Oliver North .07 them to play Business Work as a team is Business has to have a scoreboard. It doesn't To love what you do, and to feel that it another matter what anybody says. Warren Bennis [of matters-how could anything be more fun? the University of Southern California Business -Katharine Graham .08 story. School] says there's too much relating business --Casey to sport. I'm sorry, Mr. Bennis-professor-I Peace Stengel .25 don't agree with you. Peace is not something you wish for. It is -David Johnson, CEO of Campbell Soup .03 something you make, something you do, something you are, and something you give Government away. There's no trick to being a humorist when you -Robert Fulghum .09 have the whole government working for you. -Will Rogers .04 Expendables The graveyards are full of indispensable people. Japan -Charles de Gaulle .10 Japan is a country committed to learning. The U.S. isn't-and it shows. Money -Thomas P. Rohlen, Stanford University .05 I think kids should have enough money to be able to do what they want to do, to learn what Leadership they want to do, but not enough money to do Leadership is not a magnetic personality-that nothing. can just as well be a glib tongue. It is not -Warren Buffett .11 "making friends and influencing people"-that is flattery. Leadership is lifting a person's vision Presidents to higher sights, raising a person's performance It is a great advantage to the President, and a to a higher standard, building a personality major source of satisfaction to the country, for beyond its normal limitations. him to know that he is not a great man. -Peter Drucker .06 -Calvin Coolidge .12 3 Speechwriter's Newsletter QUOTES FOR YOUR SPEECHES Continued from previous page Wealth Equality There are three primary roads to wealth in As long as there is poverty in the world, I can America today: be born with the right set of never be rich, even if I have a million dollars. parents and, through no cleverness, uniqueness As long as diseases are rampant and millions of or facility of your own, outlive them; deal off people in this world cannot expect to live more the bottom of the deck or short-weight people than 28 or 30 years, I can never be totally often enough so that you can place what you healthy-even if I just got a good checkup at steal from them in your own bank account and the Mayo Clinic. I can never be what I ought to later buy respectability with it; and (at last!) be until you are what you ought to be. This is perceive a need, find a unique way of filling it the way the world is made. Knowledge is and doggedly pursue it your entire life. This last -Martin Luther King, Jr. .19 group I find fascinating. more -Joseph L. Shaefer, Bringing Home the Gold Mirth valuable than .13 Then I commanded mirth because a man hath Failure morals. no better thing under the sun than to eat, drink Sometimes I even look forward to the next and be merry. -Maxim failure. Your true test comes when you hit -Ecclesiastes .20 Gorky bottom. .26 -Bud Hadfield, co-founder and chairman of Comedy Kwik Kopy Corp. .14 God writes a lot of comedy The trouble is, he's stuck with so many bad actors who don't Habits know how to play funny. A man spends the first half of his life learning -Garrison Keillor .21 habits that shorten the other half. -Ann Landers .15 Perspective Perhaps one has to be very old before one learns Optimist how to be amused rather than shocked. An optimist is a man who has never had much -Pearl S. Buck .22 experience. -Don Marquis .16 Humor You can turn painful situations around with Imagination laughter. If you can find humor in something, Among all human constructions the only ones you can survive it. that avoid the dissolving hands of time are -Bill Cosby .23 castles in the air. -Frederico de Roberto .17 Leadership Never tell people how to do things. Tell them Days what to do and they will surprise you with their I try to take one day at a time, but sometimes ingenuity. several days attack me at once. -George S. Patton .24 -Ashleigh Brilliant .18 We invite readers to send in their favorite quotes, anecdotes, humor, and statistics for speeches. 4 Speechwriter's Newsletter November 15, 1991 IDEA FILES: STATISTICS FOR YOUR SPEECHES Organ transplants Sex discrimination More than 22,000 patients are awaiting organ For every dollar earned by men this year, transplants in the U.S. this year. About 2,000 women-earned 73 cents. That's up from 59 patients are added to the waiting list each cents in 1976. Percentages of male salary earned month. Since 1987, there has been a 42 percent by women in the same occupation: increase in the number of people waiting for Occupation Percentage kidney transplants, a 100 percent increase in the Accountant 75 number of people waiting for liver transplants, Advertising sales 85.2 Americans and a 144 percent increase in the number Bookkeeper 83.8 waiting for heart transplants. About one-fourth Computer analyst 83 spent $3.7 of the patients on the list for heart transplants Engineer 85.7 billion on die before receiving a new heart. Lawyer 87.8 athletic -University of Iowa Hospitals and Clinics .01 Psychologist 83.1 Secretary 73.5 footwear in Cheating Social worker 90.3 the first four In a poll of 15,000 juniors and seniors at 31 Teacher (elementary) 90.3 -Women in Business .05 months of universities, more than 87 percent of business majors admitted to cheating at least once in 1991. college, the largest such percentage. Garbage -American Engineering students came in second, with 74 In 1988, Americans generated 180 million tons percent admitting to cheating. Next came of garbage, of which 23.5 million tons was Sports Data, science students, with 63 percent. Humanities recycled. Recycling recovered 18.4 million tons Inc. .15 majors, at 63 percent, are least likely to cheat. of paper; 2.2 million tons of metal; 1.5 million -The Conference Board .02 tons of glass; and 1.4 million tons of miscellaneous items. Exercise -Environmental Protection Agency .06 One mile of walking or running is equal to three miles of bicycling, one-quarter mile of National debt swimming, three-quarters of a mile of cross- The $10.6 trillion national debt amounts to a country skiing, eight to twelve minutes of $42,227 IOU for every man, woman and child rowing, aerobic dancing, or jumping rope, or 20 in the U.S. minutes of playing a sport. -A Nation in Debt, published by the Tax -Donnelly News .03 Foundation .07 Japanese cars California There are 6,945 Japanese auto retailers The 1990 census counted 29.8 Californians. nationwide, a 29 percent increase from 1987. This confirmed that during the 1980s California -Ward's Automotive Reports .04 added six million residents, more than any other state has ever gained in one decade. -California Population Characteristics .08 5 Speechwriter's Newsletter STATISTICS FOR YOUR SPEECHES Continued from previous page Workers compensation Water The average cost of providing workers About 70 percent of a person's weight is water: compensation coverage in the U.S. is $500 per five percent in blood, 15 percent in between employee. The average medical claim on lost- cells, and 50 percent inside of cells. A 150- time cases rose 157 percent in the 1980s, from pound person is 105 pounds of water. The $2,100 in 1981 to $5,400 in 1989. average sedentary person loses about 10 cups of -Business Insurance .09 water a day through the lungs, kidneys, and gastrointestinal system. Hotel rooms -Hope Heart Institute .12 Of the more The world's ten largest hotel chains, and the than 20,000 number of rooms they controlled as of Dec. 30, Quality objects fired 1990: A success rate of 99.9 percent would mean that: Hotel Rooms The IRS would lose two million documents a into orbit Holiday Inn Worldwide 320,599 year. since 1957, Best Western International 268,140 103,260 income tax returns would be Choice Hotels International 201,140 processed incorrectly. fewer than Accor 159,877 22,000 checks would be deducted from the five percent Hospitality Franchise System 138,122 wrong bank accounts in the next 60 minutes. remain Marriott Corp. 131,238 1.314 phone calls per minute would be ITT Sheraton Corp. 130,862 misplaced by telecommunications companies operational. Days Inns of America, Inc. 129,907 2,488,200 books would be shipped in the -Office of Hilton Hotels Corp. 94,232 next twelve months with the wrong cover. Hyatt Hotels/Hyatt International 76,794 18,322 pieces of mail would be misdirected Technology -Hotels .10 every hour. Assessment 107 incorrect medical procedures would be Metrics performed every day. .16 If the metric system were to be adopted by the 315 entries in Webster's Third New United States, some of our favorite sayings International Dictionary would be misspelled. would read: -Training .13 Peter Piper picked 8.81 liters of pickled peppers. Traveling It hit me like 907 kilograms of bricks. The cost of lunch, dinner, and a hotel room for A decigram of salt. one night in London averages $364, making it Beat him to within 2.54 centimeters of his the most expensive city for business travelers in life. Europe. Paris, once the leader, is now second All wool and 91.4 centimeters wide. ($332), followed by Stockholm ($313), Give them 2.543 centimeters and they'll take Copenhagen ($302), Milan ($287) and Frankfurt 1.609 kilometers. ($276). The least costly cities are Budapest -The National Journal .11 ($143), Lisbon ($191), and Munich ($204). -The Conference Board .14 We invite readers to send in their favorite quotes, anecdotes, humor, and statistics for speeches. 6 STRICTLY SPEAKING Broadcast transcripts job openings our oil recovery efforts,' they'd be asleep in five minutes." Walt 'rabbit hunting' political correctness Disney Company speechwriter Dan Wolf keeps three files on his com- puter: one for jokes, one for quota- Did you ever catch the last half of a explanation. Flood was instructed by tions, and one for facts. "If something great segment on TV or the radio and the speaker to research three areas: makes me laugh, it goes in the joke want to get the whole thing? You call exploration, oil production, and file. If it makes me think, it goes in the the station, only to find that tapes or recovering oil from smaller pools of quote file. If something just sounds transcripts may take weeks to get to petroleum. Flood found that geologists interesting, it goes in the fact file. I'm you. Don't despair-call Video call looking for oil reservoirs "rabbit- not necessarily thinking of how this Monitoring Services of America. hunting," and that people who work will fit into a particular speech. If it "Radio and TV are not in the business recovering oil from petroleum gets a response from me, I put it in." of providing people with information reservoirs call themselves "tar- One fact that provoked a response, in this form, so we're geared up to babies." "And 'sponges' was an used in a speech for Disney CEO provide it as fast as possible," says analogy I came up with myself, Michael Eisner at a conference on VMS vice president Mike Farley. because a petroleum reservoir is kind transportation: "Consider the case of VMS monitors news, talk shows, and of like a sponge of interconnected New York City. According to a traffic public affairs programming on channels, filled with oil natural gas study made in 1907, horsedrawn national, local and cable networks in and salt water." Flood was looking for vehicles in Manhattan moved at an 150 markets. A 5-minute video a technique that would make the average speed of 11.5 miles an hour. cassette of a TV segment from a major audience sit up and say "What's he Today, the average daytime rate of market costs $95; audio cassettes up to talking about?" After all, says Flood, travel for automobiles is just six miles 15 minutes run $40; transcripts are "If you said, 'I want you to remember an hour." Where does Wolf find his $35 for 100 lines. In addition, you can hunting for reservoirs and enhancing material? "Well, I get something register topics of interest with VMS, and they'll contact you when anything Overcoming the challenges comes up in your field. You pay only Sometimes a nightmare has a happy ending. Here are stories from two when you actually order a tape or speechwriters who stared disaster in the face and lived to tell about it. transcript. For more information, call Farley at VMS-Chicago, 312-649- A speechwriter who prefers to remain loved, but he was an absolutely brutal 1131. Job opening: Director of nameless recalls a major product public speaker. And he knew it." The Corporate Relations for conservative, announcement speech he once had to speaker's major problem: losing his international, industrial services write, and the major disagreement train of thought during the speech. At corporation based in New York City. between the CEO and the senior vice an Orlando convention, the chairman Will handle investor relations, annual president of Marketing on how the had to make a major address, but what reports, media relations. Should be product was to be positioned. "Their to do to cover the lapses? "What we hands-on manager with good investor positions were SO different, I would worked out was, we built the speech relations/annual report preparation show a draft to one, and he would look around the Declaration of Independ- background. Salary: $80,000- at me like I was crazy. So I'd change ence, and at five different occasions, $100,000. Send résumé with current it to fit his scenario, then take it to the with graphics flashing in the back- salary information to Marshall other officer and get the same re- ground, the chairman would stop and Consultants, Inc., 360 E. 65th St., sponse." Finally the speechwriter, there'd be an offstage voiceover of Suite PHB, New York, NY 10021. although new to the corporation, threw Thomas Jefferson reading excerpts Contact: Larry Marshall. No phone up his hands and wrote a memo to from the Declaration of Independence, calls, please. "Clearly, we have to both, asking them to please get and other writings." Boyer played become world leaders in the high- together SO they could go forward. Jefferson for the voiceover. The tech fields of rabbits, sponges and tar- "And they did." We love a happy strategy added emphasis, and gave the babies." So says Howard Dingle, ending. Skip Boyer of Best speaker time to stop and regain his General Manager of Research and Western writes speeches for the equilibrium. Boyer says, "The night- Technology for Esso Resources yearly-elected chairman of the board. mare was wondering, 'Will it work?' Canada, in a recent speech. Rabbits, Last year's chairman was a "wonder- And it did." sponges and tar-babies? We called ful bear of a man whom everybody speechwriter Jeff Flood for an S/N 7 STRICTLY SPEAKING called Speechwriter's Newsletter. boss, the temporarily employed, the Benjamin [Franklin] was curiously Modesty forbids us from quoting differently employed, the differently watching his father storing the further. In the most politically optioned, people with options, people family's food provisions in casks SO correct introduction you'll ever with stock options, the divestiturists, food would be plentiful during the come across, cartoonist Garry Trudeau the deconstructionists, the home long winter. Little Ben thought it opens a speech at Yale University constructionists, the homeboys, the would be a good idea for the family to with: "Dean Kagan, distinguished homeless, the temporarily housed at say grace over the cask, right then and faculty, parents, friends, graduating home, and, God save us, the perma- there, to save time later at each seniors, Secret Service agents, class nently housed at home." A staff of individual meal. It was that sense of agents, people of class, people of six people writes for this president, efficiency that led to so many of color, colorful people, people of who speaks almost every day, some- Franklin's inventions. In fact, I think height, the vertically constrained, times twice a day. President Bush? he would have felt right at home here people of hair, the differently coiffed, No, John Bryson, chairman and CEO today." A note on speech length: the optically challenged, the temporar- of Southern California Edison. "I take the view, and always have ily sighted, the insightful, the out of Bryson's speeches are chiefly written done, that if you cannot say what you sight, the out-of-towners, the Eurocen- by Steven Jay or Martha Hartley, have to say in twenty minutes, you trics, the Afrocentrics, the Afrocen- though others help out on occasion. should go away and write a book trics with Eurail passes, the eccentri- After each speech, Bryson and Hartley about it." -Lord Brabazon. cally inclined, the sexually disin- sit down to discuss and critique each clined, people of sex, sexy people, other's work. From a speech written Job openings for speechwriters sexist pigs, animal companions, by Hartley-or was it Jay?-for the at your corporation? Send the listing friends of the earth, friends of the ElecTec 91 Conference: "Once young to S/N. We'll run it free of charge. COMING UP Nov. 20: Conference Board workshop: Relations Resources." Speakers Facets of Communications." Contact "Employee Communications: Com- include former CBS executive VP Van Debbi Trocchi at 703-519-3902. municating Organizational Change." Gordon Sauter. For details, call 202- Dec. 10: Conference Board Work- Location: New York City. Call 212- 872-1790. Dec. 4-6: National shop: "Managing Corporate Commu- 339-0290 Nov. 20-21: Public Association of Government Commu- nications During Turbulent Times." Affairs Council conference. Location: nicators annual conference. Location: Location: Chicago. For information, Chicago. Theme: "Using All the Arlington, Virginia. Theme: "Looking call 212-339-0290. Corporate Public Affairs and Public Through the Kaleidoscope: The Many IN CONCLUSION Politics-makes-strange-bedfellows department: "You all have another advantage over me. At least all of you have met a Democratic president. I've never had that honor yet." -Jimmy Carter, at the opening of the Ronald Reagan Presidential Library, which he attended with President Bush and past presidents Nixon, Carter, and Reagan. Speechwriter's Newsletter is published S/N Please direct subscription correspondence to: weekly by Lawrence Ragan Speechwriter's Newsletter Speechwriter's Newsletter Communications, Inc. Editorial office: Editor: John M. Cowan Subscription Dept. RRC 407 South Dearborn, Chicago, IL 60605 P.O. Box 3000 Customer Relations: Therese DeLeon 312-922-8245; Fax 312-922-3336 Denville, NJ 07834-9865 Editorial Director: Janine Wood President: Brian Ragan 8 Create New file: writing /Syrechwiskr's newsigtter Speechwriter's Newsletter S/N November 22, 1991 No. 619 THE WEEKLY VOICE OF THE SILENT PROFESSION LETTERS Survey results: Average salary is $57,000 The annual survey, conducted at the 1991 Speechwriters Glynn Young, Monsanto Company, St. Conference, measured salary, workload, and other issues Louis, Illinois: This is probably best left alone, but if you're open to a response to Alan Speechwriters frequently toil in isolation and anonymity, with no way to see Perlman's letter (S/N 11-8), I have one. First where they stand in comparison with their colleagues. The 1991 Speechwriter let it be said that Alan and I have a mutual Survey, distributed at the Fourth Annual Speechwriters Conference in admiration society going, for I have the greatest respect for him as a speechwriter, even Chicago, provided some useful data for those who feel lonely in their field. if he is WAY WAY OFF BASE on this one. The survey was distributed to some 256 speechwriters at the conference. In Back in July, SIN asked for reader reactions between sessions listening to speechwriting instructor Jerry Tarver, scribbling to Senator Tom Harkin's use of an epithet in down thirty ideas presented in a thirty-minute lunchtime session, or listening his political speeches. S/N wasn't running a to chief White House speechwriter Tony Snow, 175 people managed to at "yea or nay" opinion poll, but instead asked for least partially complete the survey form. The 68 percent response rate was readers' reactions. Reader Joe Beckham somewhat higher than 1990's (60 percent), but the same as the rate at the 1989 provided his reaction to the question, which conference. included a statement of his religious beliefs- The salary results were, as usual, of the greatest interest. The average and another reader objected to it, saying that S/N should have used "judicious editing" so as speechwriter has been doing the job for 6 years, and makes a salary of not to offend some of its readers. $57,000. The figure is almost identical to last year's $56,300. For comparison, My defense of Beckham's letter was based a survey of speechwriters in the Chicago area, carried out by the Chicago on the idea that freedom of speech is not Speechwriter's Forum earlier this year, reported an average salary for corpo- limited to the politically correct. I was rate speechwriters of $65,000. Steve Hallmark, then president of the Forum, defending his freedom of speech, and remarked at the time that Chicago seemed to be "a pricey neighborhood for indirectly S/N's freedom to publish. speeches." My comment about the honesty of The highest salary reported was $150,000, by a speechwriter with 12 years Beckham's letter was because I like to know of experience in corporate work. The lowest salary: $18,000, reported by a the context in which something is said- speechwriter only in the job for two months. whether it's a speech by a Senator, a letter to The results of the survey are far from scientific. As Steve Hallmark noted, the editor, a quotation, an opinion, or what- ever. In this case, I could judge Beckham's a salary of $18,000 for a speechwriter "is hardly enough to pay for subscribing statement and why he was saying it, testing it to all the publications you need." against my beliefs, opinions, values and The average speechwriter's workload came to 25 speeches per year. One experience. I didn't have to agree with it. I respondent reported writing 270 speeches, though, as pointed out by some, it's might even be offended by it, but at least it left unclear whether that reflects the work of a single person or a department. On no doubt as to the why of what he said. I can't the other extreme, one conference-goer reported writing a mere two speeches say the same for Senator Harkin. per year. Finally, I'm surprised that Alan's letter More results: Most speechwriters reported working in Corporate Commu- would say that "Respondents were not invited nications departments, followed closely by Public Relations, Investor Rela- to append little essays on their religious tions, and Internal Communications. Twenty-eight said they have the some- beliefs" and then concludes with a statement what unusual job title of "Speechwriter." about freedom from religion, which strikes me as a kind of little essay on religious beliefs. But Few reported writing speeches exclusively. On average, speechwriters at I don't believe that SIN should have applied the conference spend about 60 percent of their time on speeches. Almost twice "judicious editing" and removed it from his as many of the speeches they do write are for external audiences: 62 percent, letter, even if it might offend some readers. as opposed to 38 percent composed for internal publics. Further information on the survey will be reported in future issues of SIN. LAWRENCE RAGAN COMMUNICATIONS, INC., PUBLISHER RAGAN REPORT EDITOR'S WORKSHOP NEWSLETTER CORPORATE ANNUAL REPORT NEWSLETTER BOTTOM LINE COMMUNICATOR 1 SPEAKING OUT They're everywhere! and you leap from bed too quickly. speeches, Hal Gordon, who's now a Speechwriters can pop up The episode is ruined-all I can think freelancer and an SIN subscriber. I about is how to work the guest won't try to tell you I sat glued to the all over the place character into the newsletter some- screen for the rest of the hour, but it how. did make watching a few minutes of Ringing alarm clocks bring to mind the show a little more interesting. The interesting thing about my job as another example. A week ago the People in the petroleum industry, or editor of this newsletter is how often it clock radio woke me up at 6:40 to insurance, or utilities, must have the creeps up and grabs me from behind hear National Public Radio's Bob experience of seeing their industry or when I least expect it. Like reading a Edwards interview a man who has profession depicted in the media- good Stephen King novel, it can be a compiled an audio collection of the sometimes accurately, frequently not. disconcerting feeling, but I enjoy it. great speeches of the 20th century. Imagine how a police officer feels For example, S/N readers may One minute I'm in dreamland-never after watching a rerun of T.J. Hooker. recall that last year I mentioned mind what I'm dreaming-and the So I'm not reaching toward any (repeatedly) an episode of CBS-TV's next I'm wondering how I can get in profoundly original conclusions here. Murphy Brown that used a presidential touch with this guy to interview him But incidents like these remind us that speechwriter as a character. I remem- for SIN. we're not working in an isolated, ber vividly the feeling of sitting at I've got one more example. I was insulated void. In my position, it's home, relaxed, watching one of my channel surfing (flipping randomly kind of fun to realize that speeches are favorite TV shows, S/N's offices a through TV stations with my remote everywhere and speechwriters can pop thousand miles away in my mind, control) a few nights ago, and paused up unexpectedly. We sometimes take when a guest star walks into Murphy's to rest on CNN during a segment of for granted that speechwriting is an apartment and introduces himself as a the Larry King show. One of King's invisible, silent profession. Exceptions White House speechwriter. WHAM! interview subjects was James Miller, that prove (i.e., test) that rule are All of a sudden I'm yanked from my who during the Reagan administration valuable-and make life more fun. leisure mode and flung back to work. was director of the Office of Manage- -JC My head is spinning the way it does ment and Budget. It SO happens that I when the alarm clock rings too loudly know the person who used to write his NEWS TO USE Translation tips for speechwriters If you send photo captions for translation, include the photo itself. Without seeing the visual, a translator does not know As a follow-up to S/N's front-page story on translating whether "widget assembly" means "widget unit" or "widget speeches into foreign languages, Berlitz Translation Service being assembled." In Spanish, for example, "assembly" has made available some general guidelines to writers would be translated as "coniunto" in the first case, but "en- working on projects for translation: samblaje" in the second. You might wish to send Polaroid pictures, drawings or sketches. An innocent word like Scan the copy for ambiguous word clusters of the type "valve" has different translations in most foreign languages, "modifier + noun + noun (i.e. "plastic widgets and fasten- depending on its appearance, purpose or even size. In ers"). These are commonplace in English, but for languages French, for example, "soupape," "clapet," "vanne," and like Spanish and French, where modifiers must follow their "robinet" are all equivalent to the English "valve." A nouns, it is critical that the translator know whether "plas- translator must know what the device looks like and what its tic" refers both to the widgets and the fasteners, or only to function and relative dimensions are in order to select the the widgets. A good way to check is to reverse the nouns: correct French word. If "plastic fasteners and widgets" is correct in the context, let the translator know that both items are plastic by Remember that most translations "grow." The translated penciling in "(plastic)" before "fasteners" in the original version may take up anywhere from 125 to 150 percent of phrase. the space of an English version. Indonesian can take as Speechwriter's Newsletter is published weekly every Friday for $227.00 much as 200 percent. Chinese, on the other hand, with a per year by Lawrence Ragan Communications, Inc., 407 South Dearborn writing system in which nearly every character represents a Street, Suite 1360, Chicago, IL 60605-9974. Application to Mail at Second-Class Postage Rates is Pending at Chicago, Il. POSTMASTER: complete word, will frequently be shorter than the English. Send address changes to Speechwriter's Newsletter, 407 South Dearborn Street, Suite 1360, Chicago, IL 60605-9974. S/N 2 Speechwriter's Newsletter November 22, 1991 IDEA FILES: QUOTES FOR YOUR SPEECHES Art Life The arts are a force that keeps violence and This life is a test-it is only a test. If it had been despair in check, that keeps hope alive. an actual life, you would have received further -Lynn Taylor-Corbett, choreographer .01 instructions on where to go and what to do. -unknown .08 News News is what a chap who doesn't care much Punishment about anything wants to read. When the anger of the gods is incurred, wealth Well done is -Evelyn Waugh .02 or power only bring more devastating better than punishment. Generosity -Euripides .09 well said. Money giving is a very good criterion, in a way, -Benjamin of a person's mental health. Generous people Inferiority Franklin are rarely mentally ill people. No one can make you feel inferior without your .28 -Dr. Karl Menninger .03 consent. -Eleanor Roosevelt .10 Sales A salesman has got to dream, boy. It comes Wall Street with the territory. Wall Street is a place where the day begins with -Arthur Miller, Death of a Salesman .04 good buys. -Salomon Today .11 Incumbents The rhetoric on this floor and the House floor is Change so disgusting the American people ought to rise If a company has had a long history of success up and toss every incumbent out until we start with certain assumptions about itself and the doing our work. environment, it is unlikely to want to challenge -Senator Jake Garn .05 or reexamine those assumptions. Such assumptions now operate as filters that make it Patience difficult for key managers to understand Once a man would spend a week waiting alternative strategies for survival and renewal. patiently if he missed a stage coach. Now he -Edgar Schein, Organizational Culture and rages if he misses the first section of a revolving Leadership .12 door. -Simeon Strunky .06 Greatness Greatness, after all, in spite of its name, appears Wrinkles to be not so much a certain size as a certain Wrinkles merely indicate where smiles have quality in human lives. It may be present in been. lives whose range is very small. -Mark Twain .07 -Phillips Brooks .13 3 Speechwriter's Newsletter QUOTES FOR YOUR SPEECHES Continued from previous page Peace Dream Perhaps the single most important point to be All men dream: but not equally. Those who made today is that the only real peace dividend dream by night in the dusty recesses of their is, quite simply, peace. minds wake in the day to find that it was vanity: -Margaret Thatcher .14 but the dreamers of the day are dangerous men, for they may act their dreams with open eyes, to Conscience make it possible. Accomplishing The disease of an evil conscience is beyond the -T.E. Lawrence .21 the practice of all physicians of all countries in the world. Human resources impossible -William Gladstone .15 This is the lesson of the new paradigm: If means only people are your greatest resource and creativity Land that the boss is the key to success, then business results We love this earth as a newborn loves its cannot be divorced from personal fulfillment. will add it to mother's heartbeat. So, if we sell you our land, -Frank Rose .22 your regular love it as we have loved it. Care for it as we have cared for it. Hold in your mind the Character duties. memory of the land as it is when you receive it. You can easily judge the character of others by -Doug Preserve the land for all children and love it. how they treat those who can do nothing for -Chief Seattle of the Dwamish tribe of the Larson them or to them. .29 Pacific Northwest, 1852 .16 -Malcolm Forbes .23 Illusion Sports What if everything is an illusion and nothing Sports is the only place we have left where we exists? In that case, I definitely overpaid for my can start even. carpet. -Bear Bryant .24 -Woody Allen .17 Command Success Men are of no importance. What counts is who I couldn't wait for success-so I went ahead commands. without it. -Charles De Gaulle .25 -Jonathan Winters .18 Fortune Yesterday The tallest trees are most in the power of the Yesterday's gone on down the river, and you winds, and ambitious men of the blasts of can't get it back. fortune. -Larry McMurtry .19 -William Penn .26 Mistakes Optimism We're all proud of our little mistakes. It gives us Optimism is the content of small men in high the feeling we don't make any big ones. places. -Andy Rooney .20 -F. Scott Fitzgerald .27 We invite readers to send in their favorite quotes, anecdotes, humor, and statistics for speeches. 4 LETTER FROM WASHINGTON November 22, 1991 Say it ain't so: Bush departs from text- the less-than-kind campaign begins Personal attacks Speeches, by George: One sure sign that an foreign policy and editing (Communications by Senate election is around the corner: George Bush is Director David Demarest also wields a blue Democrats leave ad-libbing his speeches. In four political pencil, we're told). One sign things are moving: Bush 'stuttering speeches in early November, the president White House Chief of Staff John Sununu called and his writing team have come up with the in the writers for a talk on Nov. 18, presumably mad'-and formula for next year's campaign. The to discuss the recent political speeches and map willing to stray surprise is the president's role in the process. out strategy for the coming weeks. from his Speaking at fundraisers in Houston and speechwriters' Dallas, Mr. Bush strayed from his prepared Where's the Justice?: What was different text (on cue cards, no teleprompters) to prepared texts about William P. Barr's opening statement launch into personal assaults against Senate before the Senate Judiciary Committee? The Majority Leader George J. Mitchell and Attorney General-designate's script was not the Massachusetts Sen. Edward M. Kennedy. product of Justice Department speechwriters Before the Dallas event, Mr. Bush had seen but, rather, the agency's Office of Policy Sen. Mitchell on TV, criticizing the president Development. as being insensitive to the needs of average Barr's speech played the political straight and Americans. "He sees these as personal narrow, detaching him from the BCCI scandal attacks," says a White House speechwriter, and his controversial predecessor, Dick "and it really gets under his skin and gets Thornburgh. "He didn't give a speech as much him stuttering mad in front of a as an explanation of what he's been doing for a microphone." long time," says Justice speechwriter Chris A week later, in a political spin through Collins, who moved over to Justice from the Missouri, Mr. Bush's ad-libs had been National Conservative Foundation a couple of refined to a less kind, less gentle stump months ago. "Barr is so up to speed on his speech that includes Mitchell, Kennedy and subjects that he probably didn't need much Congressional liberals en toto. The new coaching." speech is the handiwork of Curt Smith, who along with Mary Kate Grant crafts the White What We've Heard: House political rhetoric. Smith wrote the That Charles Sweeney, a speechwriter over at speech Mr. Bush used at a fundraiser for the Democratic National Committee, came up Missouri Sen. Kit Bond. The Kansas City with the slogan, "George Bush went to Rome speech-a foreign policy discussion at the and all I got was this lousy recession." The Future Farmers of America's national slogan was printed on t-shirts, 10,000 of which convention-was authored by Joe Duggan. were sold by the DNC at $10 a pop. Meanwhile, back at the ranch: No word That Bruce Reed, formerly with the yet from the speechwriters as to when Bush Washington-based Progressive Policy Institute, '92 formally swings into action. "Nobody has signed up as policy director for Arkansas has said a peep here about the campaign as Gov. Bill Clinton's presidential campaign. Reed far as organization or even the legal question is the author of "The New Covenant," the of where speechwriters can work," says a Clinton speech that insiders rate as the best White House scribe. speech in the pre-Mario Cuomo stage of the Best bet: The two political writers (Mary campaign. Kate Grant and Curt Smith) move over to That Iowa Sen. Tom Harkin's editorial in The Bush '92, while Joe Duggan and Dan Washington Post lambasting Cuomo for playing McGroarty stay at 1600 Pennsylvania. Hamlet with the Democratic Party was written Duggan, who was brought over from the by the senator himself. Harkin, who works off State Department, handles both foreign and notes, will not hire a full-time speechwriter until domestic policy. McGroarty, deputy director early next year. to chief speechwriter Tony Snow, doubles on Speechwriter's Newsletter (Turn page, please) 5 LETTER FROM WASHINGTON (Continued from previous page) That Nebraska Sen. Bob Kerrey is actively You say Tomato: "When it comes to ethics, the recruiting a speechwriter. The early frontrunner Democratic Party has selective moral outrage. is Paul Begala, one of the masterminds behind They are unconvinced that John Kennedy the winning Wofford campaign in Pennsylvania. might have schemed with Chicago and Texas That no new writers are welcome in the politicians to steal the 1960 Presidential campaigns of Virginia Gov. L. Douglas Wilder election. They do not ask how Lyndon or former California Gov. Jerry Brown. Seems Johnson, who was born into poverty and spent both have a serious Svengali factor: Wilder's a career in public service, managed to retire as speeches are crafted by Virginia Democratic a multimillionaire. But when the topic turns to Chairman Paul Goldman, Brown's by former Republicans in general and Ronald Reagan in Jimmy Carter pollster Pat Caddell. Brown and particular, suddenly those Democrats make Caddell deny any orchestration, but insiders Cotton Mather look like Hugh Hefner." point out that Caddell was "in the shoot" at -Rep. Bob Livingston (R-La.) Brown's announcement speech. On the House floor, November 4, 1991 That word of a speechwriting opening at the Education Department was news to education I say Tomato: "George Bush can spend all the officials. Lamar Alexander, the new secretary, time he wants at $1,000-a-plate fundraisers, at does not use speechwriters and prefers to work 6th Avenue and 53rd Street, or viewing off cards and notes. How does that compare to America at 30,000 feet through those oval other agencies? HUD Secretary Jack Kemp has windows on Air Force One. But he does it too two full-time writers, Energy Secretary James far removed from the lives and concerns of Watkins has four, and HHS Secretary Louis average Americans. And the hallmarks of his Sullivan employs six. presidency will be the frequent flyer coupon That Energy is looking to add another writer to and the capital gains tax cut, not a growing its stable, but no time soon. Seems the extra hire economy or jobs for Americans." is caught up in red tape. Congress is presently -Rep. Larry Smith (D-Fla.) on its third continuing resolution for funding On the House floor, November 13, 1991 federal agencies, so the DOE budget picture is cloudy. Let's Call the Whole Thing Off: "The plain That Bush writers are trying to get the truth is that a Republican president cannot president to lose his caribou fetish. In 1988, implement domestic policy because a then-candidate Bush used the animal to defend Democratic Congress will not let him. No his pro-drilling stance on the Arctic National wonder he prefers the foreign policy arena. Wildlife Refuge, saying Alaskan caribou were And a Democratic Congress cannot implement "rubbing up" against the oil pipeline. Recently, policy because a Republican president will not in Houston, Mr. Bush revisited the caribou. This let it. Result - paralysis and doubt. The time they were "leaning against the pipeline Democrats yearn for a Democratic president making love all day." next year and we Republicans yearn for a This reminded Bushies of another speech in Republican Congress. The potential tragedy for 1988 when the prez-to-be strayed from his text the country is that we may both get our wish and said about Ronald Reagan: "We have sex." and thus preserve the status quo ante - a divided and paralyzed government." - Rep. Bill Clinger (R-Penn.) On the House floor, November 12, 1991 Speechwriter's Newsletter 6 STRICTLY SPEAKING Technical speeches how-to article by Colonel James computers McDonough (author of the books military speechwriters ethical questions Platoon Leader, The Defense of Hill 781, and The Limits of Glory), and a survey on speechwriting instruction at The Chicago Speechwriters' Forum front windshield. A sign at the three major U.S. universities. Says met in November to listen to Lew entrance said, 'Please have exact Captain Dave Stockwell, Monthly Smith, public affairs officer to General change ready." They did not have Update's editor: "We get a steady Norman Schwarzkopf during the Gulf movies. Instead, the pilot put on a stream of calls from the field, 'I've War. Smith's duties for Schwarzkopf puppet show and showed slides of his just been tasked to write a speech, included scheduling press conferences vacation." For a sample copy of The what should I do?" In the military, as and interviews with the general, and Laugh Connection, contact Bob Ross in the corporate sector, speechwriters acting as liaison to the 1700 members and Associates, 3643 Corral Canyon seem to mostly learn by doing. "It of the media covering the war. He also Rd., Bonita, California 91902, comes down to, whoever can do it, stood a watch in Schwarzkopf's war telephone 619-479-3331. Military does it," says Stockwell. For a copy of room during the 100-hour ground war, speechwriters might find interesting Monthly Update, contact Stockwell at and recalls being called upon by the the October 1991 issue of the U.S. the Office of the Chief of Public general for his opinion there. Army's Monthly Update. The issue Affairs, Department of the Army, Schwarzkopf was thinking about what highlights speechwriting, with former Washington, D.C. 20310-1510, to say at the press briefing, and he Reagan speechwriter Peggy Noonan, a telephone 703-697-0050. Doesn't needed a zinger for a punchline. "How about if I say, "Tomorrow morning, It happened to me we'll be one hundred miles from Maybe it wasn't the end of the world-but it seemed like it at the time. Baghdad?" he asked. Smith's life Speechwriters share stories of days when all their hard work came to nought. flashed before his eyes as he scrambled to think of an answer. He Peter Delwiche of Dairyland Power looked at the document before. He finally responded, "I don't know about Cooperative once spent long hours the press, but the troops would love usually was very good about looking it." (For more about Smith's wartime preparing a slide presentation for an over drafts ahead of time, but he'd experience, see S/N's interview with awards banquet to honor employees' been travelling and just hadn't had years of service. The slides were time. He stumbled over sentences, him in the 8-30-91 issue) When arranged in reverse order on the slide writing a speech on a technical inverted clauses, everything. I wanted carousel, from most years of service to subject, how do you translate scien- to hide under the table. I felt truly least. But the nightmare arose when embarrassed-more for him than for tific language into everyday English? the master of ceremonies decided it Rick Roose of Abbott Laboratories, a me." Eugene Ritchie, now with worldwide health care company, would be more dramatic to go in the KPMG Peat Marwick, once was an other direction. "All of a sudden, our admits it can be difficult. "What I do, account executive for a large public slides were out of order. The woman after talking to the scientist, is I go to relations agency. One of his clients that person's boss, or maybe their running the projector tried to reverse was making a presentation at a major them, but it couldn't be done." Lesson boss's boss, and say, 'From an trucking conference, and Ritchie had administration point of view, can you learned: When using slides, make sure written the speech and prepared the let me know if I'm on the mark with the speaker understands that their slides, planning to use a two-projector this about what's really important?" order can't be changed at a moment's dissolve. One of his client's competi- Another source on information: the notice. "The worst thing that ever tors also brought slides, and when marketing department. "They gener- happened to me is so common I their projector died, Ritchie's client ally have some sort of scientific hesitate to mention it," says Promus generously agreed to let them borrow Companies' Randy Baker. At a one of his. "But it threw ours com- background, but they bridge both worlds, and they have to communicate previous job with a PR firm, Baker pletely out of whack when our client both ways." Fear of flying? Some worked with a client who held a yearly gave his presentation. The slides press conf rence to summarize the jokes about travelling via small air- didn't match what he was saying. We annual business results. Baker wrote had to shut down the slides and do the planes from The Laugh Connection newsletter: "There was a luggage rack the speech. "Well, one year the speech without them." In the client's on the roof and a bug screen on the president got up to give the speech and words, "I guess we made the ultimate it was just obvious that he'd never sacrifice." S/N 7 STRICTLY SPEAKING everyone use a computer these days? is in New York City, telephone Dennis Juren poses an ethical dilemma Says Bill Lamneck, a speechwriter for number 212-685-9311. Dr. Joseph for an audience of MBA/Law students Nationwide Insurance: "We have Hankin, president of Westchester at Texas A&M University: What to do some speechwriters who work in Community College, sends a news- when a visiting foreign minister whose longhand, and I write on a manual paper article on speechwriting by government can make or break your typewriter." Nationwide's speechwrit- speechwriter John B. Donovan. One business venture in his country ers all have terminals for E-Mail and piece of advice: "Finally, check demands you find him a "date" for the other functions, but many are not through your text for minor glitches, evening. In fact, says speechwriter Bill attuned to composing on computer. "I such as pages being out of sequence. Shaffer, the speaker worked for a find my manual typewriter therapeu- Otherwise, you might find yourself in company where that very scenario tic," says Lamneck. "I can pound the predicament of an absent-minded came to life. The foreign minister got away all my frustrations on it." U.S. Senator, who mounted the his date, but a lawsuit many years later "The paradox of the public relations podium not only with his speech but revealed the impropriety. Shaffer says job market today is that there is still with a press release intended to be the speaker wanted to use the anecdote lots of work, but not many jobs," says distributed afterward. He had the press to draw lessons about "what kinds of Elaine Goldman of the executive release on top, and with a booming things can happen in the global search firm The Goldman Group. voice, he started off, 'For immediate marketplace." "The one growing job sector seems to release! Washington, D.C.!' and so on, be freelancing, and many individuals 'til about three sentences later his are doing surprisingly well even brain registered what he was doing." Job openings for speechwriters though they never intended to become Oops. A speech delivered by the at your corporation? Send the listing entrepreneurs." The Goldman Group Coastal Corporation's Executive VP to S/N. We'll run it free of charge. COMING UP Dec. 4-6: National Association of Conference Board Workshop: "Man- Location: San Francisco. For informa- Government Communicators annual aging Corporate Communications tion, call 1-800-PRO-IABC. conference. Location: Arlington, During Turbulent Times." Location: Virginia. Theme: "Looking Through Chicago. For information, call 212- Calling all speechwriters the Kaleidoscope: The Many Facets of 339-0290. May 24-27, 1992: SIN would like to see copies of your Communications." Contact Debbi International Association of Business speeches. Won't you please send or Trocchi at 703-519-3902. Dec. 10: Communicators annual conference. fax us your most recent speech today? IN CONCLUSION Not just another pretty face "If there is a plastic surgeon who claims to be responsible for this face, then New York State will decertify him immediately." -Mario Cuomo, debunking rumors of plastic surgey Speechwriter's Newsletter is published weekly by Lawrence Ragan S/N Please direct subscription correspondence to: Speechwriter's Newsletter Speechwriter's Newsletter Communications, Inc. Editorial office: Subscription Dept. RRC 407 South Dearborn, Chicago, IL 60605 Editor: John M. Cowan P.O. Box 3000 312-922-8245; Fax 312-922-3336 Contributing Editors: Denville, NJ 07834-9865 Mark Z. Barabak, Bill Whalen Customer Relations: Therese DeLeon Editorial Director: Janine Wood Publisher: Mark Ragan 8 Writing / Speechwiters Newslotter Speechwriter's Newsletter S/N November 22, 1991 No. 619 THE WEEKLY VOICE OF THE SILENT PROFESSION LETTERS Survey results: Average salary is $57,000 The annual survey, conducted at the 1991 Speechwriters Glynn Young, Monsanto Company, St. Conference, measured salary, workload, and other issues Louis, Illinois: This is probably best left alone, but if you're open to a response to Alan Speechwriters frequently toil in isolation and anonymity, with no way to see Perlman's letter (SIN 11-8), I have one. First where they stand in comparison with their colleagues. The 1991 Speechwriter let it be said that Alan and I have a mutual Survey, distributed at the Fourth Annual Speechwriters Conference in admiration society going, for I have the greatest respect for him as a speechwriter, even Chicago, provided some useful data for those who feel lonely in their field. if he is WAY WAY OFF BASE on this one. The survey was distributed to some 256 speechwriters at the conference. In Back in July, SIN asked for reader reactions between sessions listening to speechwriting instructor Jerry Tarver, scribbling to Senator Tom Harkin's use of an epithet in down thirty ideas presented in a thirty-minute lunchtime session, or listening his political speeches. S/N wasn't running a to chief White House speechwriter Tony Snow, 175 people managed to at "yea or nay" opinion poll, but instead asked for least partially complete the survey form. The 68 percent response rate was readers' reactions. Reader Joe Beckham somewhat higher than 1990's (60 percent), but the same as the rate at the 1989 provided his reaction to the question, which conference. included a statement of his religious beliefs- The salary results were, as usual, of the greatest interest. The average and another reader objected to it, saying that S/N should have used "judicious editing" so as speechwriter has been doing the job for 6 years, and makes a salary of not to offend some of its readers. $57,000. The figure is almost identical to last year's $56,300. For comparison, My defense of Beckham's letter was based a survey of speechwriters in the Chicago area, carried out by the Chicago on the idea that freedom of speech is not Speechwriter's Forum earlier this year, reported an average salary for corpo- limited to the politically correct. I was rate speechwriters of $65,000. Steve Hallmark, then president of the Forum, defending his freedom of speech, and remarked at the time that Chicago seemed to be "a pricey neighborhood for indirectly S/N's freedom to publish. speeches." My comment about the honesty of The highest salary reported was $150,000, by a speechwriter with 12 years Beckham's letter was because I like to know of experience in corporate work. The lowest salary: $18,000, reported by a the context in which something is said- speechwriter only in the job for two months. whether it's a speech by a Senator, a letter to The results of the survey are far from scientific. As Steve Hallmark noted, the editor, a quotation, an opinion, or what- ever. In this case, I could judge Beckham's a salary of $18,000 for a speechwriter "is hardly enough to pay for subscribing statement and why he was saying it, testing it to all the publications you need." against my beliefs, opinions, values and The average speechwriter's workload came to 25 speeches per year. One experience. I didn't have to agree with it. I respondent reported writing 270 speeches, though, as pointed out by some, it's might even be offended by it, but at least it left unclear whether that reflects the work of a single person or a department. On no doubt as to the why of what he said. I can't the other extreme, one conference-goer reported writing a mere two speeches say the same for Senator Harkin. per year. Finally, I'm surprised that Alan's letter More results: Most speechwriters reported working in Corporate Commu- would say that "Respondents were not invited nications departments, followed closely by Public Relations, Investor Rela- to append little essays on their religious tions, and Internal Communications. Twenty-eight said they have the some- beliefs" and then concludes with a statement what unusual job title of "Speechwriter." about freedom from religion, which strikes me as a kind of little essay on religious beliefs. But Few reported writing speeches exclusively. On average, speechwriters at I don't believe that SIN should have applied the conference spend about 60 percent of their time on speeches. Almost twice "judicious editing" and removed it from his as many of the speeches they do write are for external audiences: 62 percent, letter, even if it might offend some readers. as opposed to 38 percent composed for internal publics. Further information on the survey will be reported in future issues of SIN. LAWRENCE RAGAN COMMUNICATIONS, INC., PUBLISHER RAGAN REPORT EDITOR'S WORKSHOP NEWSLETTER CORPORATE ANNUAL REPORT NEWSLETTER BOTTOM LINE COMMUNICATOR 1 SPEAKING OUT They're everywhere! and you leap from bed too quickly. speeches, Hal Gordon, who's now a Speechwriters can pop up The episode is ruined-all I can think freelancer and an SIN subscriber. I about is how to work the guest won't try to tell you I sat glued to the all over the place character into the newsletter some- screen for the rest of the hour, but it how. did make watching a few minutes of Ringing alarm clocks bring to mind the show a little more interesting. The interesting thing about my job as another example. A week ago the People in the petroleum industry, or editor of this newsletter is how often it clock radio woke me up at 6:40 to insurance, or utilities, must have the creeps up and grabs me from behind hear National Public Radio's Bob experience of seeing their industry or when I least expect it. Like reading a Edwards interview a man who has profession depicted in the media- good Stephen King novel, it can be a compiled an audio collection of the sometimes accurately, frequently not. disconcerting feeling, but I enjoy it. great speeches of the 20th century. Imagine how a police officer feels For example, SIN readers may One minute I'm in dreamland-never after watching a rerun of T.J. Hooker. recall that last year I mentioned mind what I'm dreaming-and the So I'm not reaching toward any (repeatedly) an episode of CBS-TV's next I'm wondering how I can get in profoundly original conclusions here. Murphy Brown that used a presidential touch with this guy to interview him But incidents like these remind us that speechwriter as a character. I remem- for SIN. we're not working in an isolated, ber vividly the feeling of sitting at I've got one more example. I was insulated void. In my position, it's home, relaxed, watching one of my channel surfing (flipping randomly kind of fun to realize that speeches are favorite TV shows, S/N's offices a through TV stations with my remote everywhere and speechwriters can pop thousand miles away in my mind, control) a few nights ago, and paused up unexpectedly. We sometimes take when a guest star walks into Murphy's to rest on CNN during a segment of for granted that speechwriting is an apartment and introduces himself as a the Larry King show. One of King's invisible, silent profession. Exceptions White House speechwriter. WHAM! interview subjects was James Miller, that prove (i.e., test) that rule are All of a sudden I'm yanked from my who during the Reagan administration valuable-and make life more fun. leisure mode and flung back to work. was director of the Office of Manage- -JC My head is spinning the way it does ment and Budget. It SO happens that I when the alarm clock rings too loudly know the person who used to write his NEWS TO USE Translation tips for speechwriters If you send photo captions for translation, include the photo itself. Without seeing the visual, a translator does not know As a follow-up to S/N's front-page story on translating whether "widget assembly" means "widget unit" or "widget speeches into foreign languages, Berlitz Translation Service being assembled." In Spanish, for example, "assembly" has made available some general guidelines to writers would be translated as "coniunto" in the first case, but "en- working on projects for translation: samblaje" in the second. You might wish to send Polaroid pictures, drawings or sketches. An innocent word like Scan the copy for ambiguous word clusters of the type "valve" has different translations in most foreign languages, "modifier + noun + noun (i.e. "plastic widgets and fasten- depending on its appearance, purpose or even size. In ers"). These are commonplace in English, but for languages French, for example, "soupape," "clapet," "vanne," and like Spanish and French, where modifiers must follow their "robinet" are all equivalent to the English "valve." A nouns, it is critical that the translator know whether "plas- translator must know what the device looks like and what its tic" refers both to the widgets and the fasteners, or only to function and relative dimensions are in order to select the the widgets. A good way to check is to reverse the nouns: correct French word. If "plastic fasteners and widgets" is correct in the context, let the translator know that both items are plastic by Remember that most translations "grow." The translated penciling in "(plastic)" before "fasteners" in the original version may take up anywhere from 125 to 150 percent of phrase. the space of an English version. Indonesian can take as Speechwriter's Newsletter is published weekly every Friday for $227.00 much as 200 percent. Chinese, on the other hand, with a per year by Lawrence Ragan Communications, Inc., 407 South Dearborn writing system in which nearly every character represents a Street, Suite 1360, Chicago, IL 60605-9974. Application to Mail at Second-Class Postage Rates is Pending at Chicago, II. POSTMASTER: complete word, will frequently be shorter than the English. Send address changes to Speechwriter's Newsletter, 407 South Dearborn Street, Suite 1360, Chicago, IL 60605-9974. S/N 2 Speechwriter's Newsletter November 22, 1991 IDEA FILES: QUOTES FOR YOUR SPEECHES Art Life The arts are a force that keeps violence and This life is a test-it is only a test. If it had been despair in check, that keeps hope alive. an actual life, you would have received further -Lynn Taylor-Corbett, choreographer .01 instructions on where to go and what to do. -unknown .08 News News is what a chap who doesn't care much Punishment about anything wants to read. When the anger of the gods is incurred, wealth Well done is -Evelyn Waugh .02 or power only bring more devastating better than punishment. Generosity -Euripides .09 well said. Money giving is a very good criterion, in a way, -Benjamin of a person's mental health. Generous people Inferiority Franklin are rarely mentally ill people. No one can make you feel inferior without your .28 -Dr. Karl Menninger .03 consent. -Eleanor Roosevelt .10 Sales A salesman has got to dream, boy. It comes Wall Street with the territory. Wall Street is a place where the day begins with -Arthur Miller, Death of a Salesman .04 good buys. -Salomon Today .11 Incumbents The rhetoric on this floor and the House floor is Change so disgusting the American people ought to rise If a company has had a long history of success up and toss every incumbent out until we start with certain assumptions about itself and the doing our work. environment, it is unlikely to want to challenge -Senator Jake Garn .05 or reexamine those assumptions. Such assumptions now operate as filters that make it Patience difficult for key managers to understand Once a man would spend a week waiting alternative strategies for survival and renewal. patiently if he missed a stage coach. Now he -Edgar Schein, Organizational Culture and rages if he misses the first section of a revolving Leadership .12 door. -Simeon Strunky .06 Greatness Greatness, after all, in spite of its name, appears Wrinkles to be not so much a certain size as a certain Wrinkles merely indicate where smiles have quality in human lives. It may be present in been. lives whose range is very small. -Mark Twain .07 -Phillips Brooks .13 3 Speechwriter's Newsletter QUOTES FOR YOUR SPEECHES Continued from previous page Peace Dream Perhaps the single most important point to be All men dream: but not equally. Those who made today is that the only real peace dividend dream by night in the dusty recesses of their is, quite simply, peace. minds wake in the day to find that it was vanity: -Margaret Thatcher .14 but the dreamers of the day are dangerous men, for they may act their dreams with open eyes, to Conscience make it possible. Accomplishing The disease of an evil conscience is beyond the -T.E. Lawrence .21 the practice of all physicians of all countries in the world. Human resources impossible -William Gladstone .15 This is the lesson of the new paradigm: If means only people are your greatest resource and creativity Land that the boss is the key to success, then business results We love this earth as a newborn loves its cannot be divorced from personal fulfillment. will add it to mother's heartbeat. So, if we sell you our land, -Frank Rose .22 your regular love it as we have loved it. Care for it as we have cared for it. Hold in your mind the Character duties. memory of the land as it is when you receive it. You can easily judge the character of others by -Doug Preserve the land for all children and love it. how they treat those who can do nothing for -Chief Seattle of the Dwamish tribe of the Larson them or to them. .29 Pacific Northwest, 1852 .16 -Malcolm Forbes .23 Illusion Sports What if everything is an illusion and nothing Sports is the only place we have left where we exists? In that case, I definitely overpaid for my can start even. carpet. -Bear Bryant .24 -Woody Allen .17 Command Success Men are of no importance. What counts is who I couldn't wait for success-so I went ahead commands. without it. -Charles De Gaulle .25 -Jonathan Winters .18 Fortune Yesterday The tallest trees are most in the power of the Yesterday's gone on down the river, and you winds, and ambitious men of the blasts of can't get it back. fortune. -Larry McMurtry .19 -William Penn .26 Mistakes Optimism We're all proud of our little mistakes. It gives us Optimism is the content of small men in high the feeling we don't make any big ones. places. -Andy Rooney .20 -F. Scott Fitzgerald .27 We invite readers to send in their favorite quotes, anecdotes, humor, and statistics for speeches. 4 LETTER FROM WASHINGTON November 22, 1991 Say it ain't so: Bush departs from text- the less-than-kind campaign begins Personal attacks Speeches, by George: One sure sign that an foreign policy and editing (Communications by Senate election is around the corner: George Bush is Director David Demarest also wields a blue Democrats leave ad-libbing his speeches. In four political pencil, we're told). One sign things are moving: speeches in early November, the president White House Chief of Staff John Sununu called Bush 'stuttering and his writing team have come up with the in the writers for a talk on Nov. 18, presumably mad'-and formula for next year's campaign. The to discuss the recent political speeches and map willing to stray surprise is the president's role in the process. out strategy for the coming weeks. from his Speaking at fundraisers in Houston and Dallas, Mr. Bush strayed from his prepared Where's the Justice?: What was different speechwriters' text (on cue cards, no teleprompters) to about William P. Barr's opening statement prepared texts launch into personal assaults against Senate before the Senate Judiciary Committee? The Majority Leader George J. Mitchell and Attorney General-designate's script was not the Massachusetts Sen. Edward M. Kennedy. product of Justice Department speechwriters Before the Dallas event, Mr. Bush had seen but, rather, the agency's Office of Policy Sen. Mitchell on TV, criticizing the president Development. as being insensitive to the needs of average Barr's speech played the political straight and Americans. "He sees these as personal narrow, detaching him from the BCCI scandal attacks," says a White House speechwriter, and his controversial predecessor, Dick "and it really gets under his skin and gets Thornburgh. "He didn't give a speech as much him stuttering mad in front of a as an explanation of what he's been doing for a microphone." long time," says Justice speechwriter Chris A week later, in a political spin through Collins, who moved over to Justice from the Missouri, Mr. Bush's ad-libs had been National Conservative Foundation a couple of refined to a less kind, less gentle stump months ago. "Barr is so up to speed on his specch that includes Mitchell, Kennedy and subjects that he probably didn't need much Congressional liberals en toto. The new coaching." speech is the handiwork of Curt Smith, who along with Mary Kate Grant crafts the White What We've Heard: House political rhetoric. Smith wrote the That Charles Sweeney, a speechwriter over at speech Mr. Bush used at a fundraiser for the Democratic National Committee, came up Missouri Sen. Kit Bond. The Kansas City with the slogan, "George Bush went to Rome speech-a foreign policy discussion at the and all I got was this lousy recession." The Future Farmers of America's national slogan was printed on t-shirts, 10,000 of which convention-was authored by Joe Duggan. were sold by the DNC at $10 a pop. Meanwhile, back at the ranch: No word That Bruce Reed, formerly with the yet from the speechwriters as to when Bush Washington-based Progressive Policy Institute, '92 formally swings into action. "Nobody has signed up as policy director for Arkansas has said a peep here about the campaign as Gov. Bill Clinton's presidential campaign. Reed far as organization or even the legal question is the author of "The New Covenant," the of where speechwriters can work," says a Clinton speech that insiders rate as the best White House scribe. speech in the pre-Mario Cuomo stage of the Best bet: The two political writers (Mary campaign. Kate Grant and Curt Smith) move over to That Iowa Sen. Tom Harkin's editorial in The Bush '92, while Joe Duggan and Dan Washington Post lambasting Cuomo for playing McGroarty stay at 1600 Pennsylvania. Hamlet with the Democratic Party was written Duggan, who was brought over from the by the senator himself. Harkin, who works off State Department, handles both foreign and notes, will not hire a full-time speechwriter until domestic policy. McGroarty, deputy director early next year. to chief speechwriter Tony Snow, doubles on Speechwriter's Newsletter (Turn page, please) 5 LETTER FROM WASHINGTON (Continued from previous page) That Nebraska Sen. BobKerrey is actively You say Tomato: "When it comes to ethics, the recruiting a speechwriter. The early frontrunner Democratic Party has selective moral outrage. is Paul Begala, one of the masterminds behind They are unconvinced that John Kennedy the winning Wofford campaign in Pennsylvania. might have schemed with Chicago and Texas That no new writers are welcome in the politicians to steal the 1960 Presidential campaigns of Virginia Gov. L. Douglas Wilder election. They do not ask how Lyndon or former California Gov. Jerry Brown. Seems Johnson, who was born into poverty and spent both have a serious Svengali factor: Wilder's a career in public service, managed to retire as speeches are crafted by Virginia Democratic a multimillionaire. But when the topic turns to Chairman Paul Goldman, Brown's by former Republicans in general and Ronald Reagan in Jimmy Carter pollster Pat Caddell. Brown and particular, suddenly those Democrats make Caddell deny any orchestration, but insiders Cotton Mather look like Hugh Hefner." point out that Caddell was "in the shoot" at -Rep. Bob Livingston (R-La.) Brown's announcement speech. On the House floor, November 4, 1991 That word of a speechwriting opening at the Education Department was news to education I say Tomato: "George Bush can spend all the officials. Lamar Alexander, the new secretary, time he wants at $1,000-a-plate fundraisers, at does not use speechwriters and prefers to work 6th Avenue and 53rd Street, or viewing off cards and notes. How does that compare to America at 30,000 feet through those oval other agencies? HUD Secretary Jack Kemp has windows on Air Force One. But he does it too two full-time writers, Energy Secretary James far removed from the lives and concerns of Watkins has four, and HHS Secretary Louis average Americans. And the hallmarks of his Sullivan employs six. presidency will be the frequent flyer coupon That Energy is looking to add another writer to and the capital gains tax cut, not a growing its stable, but no time soon. Seems the extra hire economy or jobs for Americans." is caught up in red tape. Congress is presently -Rep. Larry Smith (D-Fla.) on its third continuing resolution for funding On the House floor, November 13, 1991 federal agencies, so the DOE budget picture is cloudy. Let's Call the Whole Thing Off: "The plain That Bush writers are trying to get the truth is that a Republican president cannot president to lose his caribou fetish. In 1988, implement domestic policy because a then-candidate Bush used the animal to defend Democratic Congress will not let him. No his pro-drilling stance on the Arctic National wonder he prefers the foreign policy arena. Wildlife Refuge, saying Alaskan caribou were And a Democratic Congress cannot implement "rubbing up" against the oil pipeline. Recently, policy because a Republican president will not in Houston, Mr. Bush revisited the caribou. This let it. Result - paralysis and doubt. The time they were "leaning against the pipeline Democrats yearn for a Democratic president making love all day." next year and we Republicans yearn for a This reminded Bushies of another speech in Republican Congress. The potential tragedy for 1988 when the prez-to-be strayed from his text the country is that we may both get our wish and said about Ronald Reagan: "We have sex." and thus preserve the status quo ante - a divided and paralyzed government." - Rep. Bill Clinger (R-Penn.) On the House floor, November 12, 1991 Speechwriter's Newsletter 6 STRICTLY SPEAKING how-to article by Colonel James Technical speeches computers McDonough (author of the books military speechwriters ethical questions Platoon Leader, The Defense of Hill 781, and The Limits of Glory), and a survey on speechwriting instruction at The Chicago Speechwriters' Forum front windshield. A sign at the three major U.S. universities. Says met in November to listen to Lew entrance said, 'Please have exact Captain Dave Stockwell, Monthly Smith, public affairs officer to General change ready." They did not have Update's editor: "We get a steady Norman Schwarzkopf during the Gulf movies. Instead, the pilot put on a stream of calls from the field, 'I've War. Smith's duties for Schwarzkopf puppet show and showed slides of his just been tasked to write a speech, included scheduling press conferences vacation." For a sample copy of The what should I do?" In the military, as and interviews with the general, and Laugh Connection, contact Bob Ross in the corporate sector, speechwriters acting as liaison to the 1700 members and Associates, 3643 Corral Canyon seem to mostly learn by doing. "It of the media covering the war. He also Rd., Bonita, California 91902, comes down to, whoever can do it, stood a watch in Schwarzkopf's war telephone 619-479-3331 Military does it," says Stockwell. For a copy of room during the 100-hour ground war, speechwriters might find interesting Monthly Update, contact Stockwell at and recalls being called upon by the the October 1991 issue of the U.S. the Office of the Chief of Public general for his opinion there. Army's Monthly Update. The issue Affairs, Department of the Army, Schwarzkopf was thinking about what highlights speechwriting, with former Washington, D.C. 20310-1510, to say at the press briefing, and he Reagan speechwriter Peggy Noonan, a telephone 703-697-0050. Doesn't needed a zinger for a punchline. "How about if I say, 'Tomorrow morning, It happened to me we'll be one hundred miles from Maybe it wasn't the end of the world-but it seemed like it at the time. Baghdad?" he asked. Smith's life Speechwriters share stories of days when all their hard work came to nought. flashed before his eyes as he scrambled to think of an answer. He Peter Delwiche of Dairyland Power looked at the document before. He finally responded, "I don't know about Cooperative once spent long hours the press, but the troops would love usually was very good about looking it." (For more about Smith's wartime preparing a slide presentation for an over drafts ahead of time, but he'd experience, see S/N's interview with awards banquet to honor employees' been travelling and just hadn't had him in the 8-30-91 issue) When years of service. The slides were time. He stumbled over sentences, arranged in reverse order on the slide writing a speech on a technical inverted clauses, everything. I wanted subject, how do you translate scien- carousel, from most years of service to to hide under the table. I felt truly least. But the nightmare arose when embarrassed-more for him than for tific language into everyday English? the master of ceremonies decided it Rick Roose of Abbott Laboratories, a me." Eugene Ritchie, now with worldwide health care company, would be more dramatic to go in the KPMG Peat Marwick, once was an other direction. "All of a sudden, our admits it can be difficult. "What I do, account executive for a large public slides were out of order. The woman after talking to the scientist, is I go to relations agency. One of his clients that person's boss, or maybe their running the projector tried to reverse was making a presentation at a major them, but it couldn't be done." Lesson boss's boss, and say, 'From an trucking conference, and Ritchie had administration point of view, can you learned: When using slides, make sure written the speech and prepared the let me know if I'm on the mark with the speaker understands that their slides, planning to use a two-projector this about what's really important?" order can't be changed at a moment's dissolve. One of his client's competi- Another source on information: the notice. "The worst thing that ever tors also brought slides, and when marketing department. "They gener- happened to me is so common I their projector died, Ritchie's client ally have some sort of scientific hesitate to mention it," says Promus generously agreed to let them borrow Companies' Randy Baker. At a one of his. "But it threw ours com- background, but they bridge both worlds, and they have to communicate previous job with a PR firm, Baker pletely out of whack when our client both ways." Fear of flying? Some worked with a client who held a yearly gave his presentation. The slides press conf rence to summarize the jokes about travelling via small air- didn't match what he was saying. We annual business results. Baker wrote had to shut down the slides and do the planes from The Laugh Connection newsletter: "There was a luggage rack the speech. "Well, one year the speech without them." In the client's on the roof and a bug screen on the president got up to give the speech and words, "I guess we made the ultimate it was just obvious that he'd never sacrifice." S/N 7 STRICTLY SPEAKING everyone use a computer these days? is in New York City, telephone Dennis Juren poses an ethical dilemma Says Bill Lamneck, a speechwriter for number 212-685-9311. Dr. Joseph for an audience of MBA/Law students Nationwide Insurance: "We have Hankin, president of Westchester at Texas A&M University: What to do some speechwriters who work in Community College, sends a news- when a visiting foreign minister whose longhand, and I write on a manual paper article on speechwriting by government can make or break your typewriter." Nationwide's speechwrit- speechwriter John B. Donovan. One business venture in his country ers all have terminals for E-Mail and piece of advice: "Finally, check demands you find him a "date" for the other functions, but many are not through your text for minor glitches, evening. In fact, says speechwriter Bill attuned to composing on computer. "I such as pages being out of sequence. Shaffer, the speaker worked for a find my manual typewriter therapeu- Otherwise, you might find yourself in company where that very scenario tic," says Lamneck. "I can pound the predicament of an absent-minded came to life. The foreign minister got away all my frustrations on it." U.S. Senator, who mounted the his date, but a lawsuit many years later "The paradox of the public relations podium not only with his speech but revealed the impropriety. Shaffer says job market today is that there is still with a press release intended to be the speaker wanted to use the anecdote lots of work, but not many jobs," says distributed afterward. He had the press to draw lessons about "what kinds of Elaine Goldman of the executive release on top, and with a booming things can happen in the global search firm The Goldman Group. voice, he started off, 'For immediate marketplace." "The one growing job sector seems to release! Washington, D.C.!' and so on, be freelancing, and many individuals 'til about three sentences later his are doing surprisingly well even brain registered what he was doing." Job openings for speechwriters though they never intended to become Oops. A speech delivered by the at your corporation? Send the listing entrepreneurs." The Goldman Group Coastal Corporation's Executive VP to S/N. We'll run it free of charge. COMING UP Dec. 4-6: National Association of Conference Board Workshop: "Man- Location: San Francisco. For informa- Government Communicators annual aging Corporate Communications tion, call 1-800-PRO-IABC. conference. Location: Arlington, During Turbulent Times." Location: Virginia. Theme: "Looking Through Chicago. For information, call 212- Calling all speechwriters the Kaleidoscope: The Many Facets of 339-0290. May 24-27, 1992: SIN would like to see copies of your Communications." Contact Debbi International Association of Business speeches. Won't you please send or Trocchi at 703-519-3902. Dec. 10: Communicators annual conference. fax us your most recent speech today? IN CONCLUSION Not just another pretty face "If there is a plastic surgeon who claims to be responsible for this face, then New York State will decertify him immediately." -Mario Cuomo, debunking rumors of plastic surgey Speechwriter's Newsletter is published Speechwriter's S/N Please direct subscription correspondence to: weekly by Lawrence Ragan Newsletter Speechwriter's Newsletter Communications, Inc. Editorial office: Subscription Dept. RRC 407 South Dearborn, Chicago, IL 60605 Editor: John M. Cowan P.O. Box 3000 312-922-8245; Fax 312-922-3336 Contributing Editors: Denville, NJ 07834-9865 Mark Z. Barabak, Bill Whalen Customer Relations: Therese DeLeon Editorial Director: Janine Wood Publisher: Mark Ragan 8 Speechwriter's Newsletter S/N November 29, 1991 No. 620 THE WEEKLY VOICE OF THE SILENT PROFESSION LETTERS When less is more: Writing the 'mini-speech' Not all speeches are created equal. A three-minute speech may be J. Lee Carrier, South Central Bell, more difficult to write than a 20-minute model. Here are some tips. Birmingham, Alabama: In reference to Jerry Brown's speech in Philadel- Everyone knows the saying: "I'm sorry this letter is so long; I didn't have time phia [discussed in S/N's 11-8 issue]: to write a shorter one." When it comes to speeches, the shorter ones can be the How the hell do you footnote a speech? most time-consuming. Press statements, welcomes, introductions-speech- Is the speaker supposed to stop and writers are called upon to create these "mini-speeches" almost as often as they say, "Footnote number seven reads write full-length, 20-minute works. Footnotes in a speech are a joke. Speeches lasting only two, three, or five minutes have their own rules. I often give my speaker background Getting to the point is crucial. Says Steve Palkovitz, a speechwriter for the FBI: material for a Q&A session that "In a 20-minute speech, you can ramble around, there's a little more leeway. expands on material in the speech, but [With a shorter speech] you've got to hit the nail on the head right away." A nothing goes into the speech that would shorter speech requires less redundancy; the speechwriter doesn't need to repeat require the speaker to read a footnote. and reinforce key ideas three times. "You just sort of blast it out." A speech is an oration, not a college For some, a shorter speech is an opportunity to get away with a little more thesis. If you steal an idea or quote, style. Dennis Whalen, of the Ohio State Bar Association, looks for a visual you have to tell the audience and a image that will "crystallize" a situation. "The best short speeches I've heard, or written footnote does not accomplish written, are those that find one image, or one word picture, or an anecdote." In that purpose in a verbal delivery. remarks for a ceremony swearing in a group of new lawyers, for example, Politicians employ "professional" Whalen's speaker cautions his audience that "We should never forget that the speechwriters for the same reason true measure of our character and our professionalism isn't how we perform CEOs do-they don't have the time to when the bright lights are on and thousands are watching-but how we perform prepare the talks themselves, and, alone at the end of the day, when no one else will ever know." sometimes, they don't have the talent. The short speech may have more to do with motivation than information. When someone pays us to prepare a When welcoming an audience to a conference, for example, the goal is not just talk, we're not only getting paid for the to tell people why a particular event is important, but to get the audience excited brilliant words and great research, about the occasion. Says Billy Dugger, of the Mississippi Power Company, "We we're also getting paid to keep the want to tell them how we hope they'll feel, think and act when they leave." speaker's behind out of trouble. The Similarly, the goal may be to congratulate a group-employees returning from fault lies entirely with the speechwriter. duty in Operation Desert Shield/Desert Storm-or to persuade, as when the The words are marvelous and Jerry CEO opens the annual United Way banquet. In all these cases, information is Brown cannot be faulted for wanting to less important than mood. use them. He should not have to ask his But for a statement to the press, information is the key component. "There speechwriter if every line was stolen has to be enough meat to generate questions," says Steve Drake of the American and he should not have to wade Soybean Association. How do you write a statement that will do that? Put on through footnotes to see if there is your "journalist's cap," advises Drake, and ask why the event is newsworthy. something in the speech that's going to "Make sure you know what the positioning is." If you're introducing a new get him into trouble. product, be sure you know what segment of the market it's aimed at. If you're There's an old axiom in speech- announcing a corporate action, how does the company want it to be perceived? writing that the audience never has a Humor may or may not be an important element of the short speech. More chance to reread a sentence. They also crucial is setting the tone of the event, establishing the mood. And the prime never have the chance to read a consideration for that is the relationship between the speaker and the audience. footnote. Formal or informal? Friendly or hostile? Says Cindy Leiberman of Beltone Continued on page 2 LAWRENCE RAGAN COMMUNICATIONS, INC., PUBLISHER RAGAN REPORT EDITOR'S WORKSHOP NEWSLETTER CORPORATE ANNUAL REPORT NEWSLETTER BOTTOM LINE COMMUNICATOR 1 SPEAKING OUT Some basics of This is even true of the proper has just been said? Good form! "That treatment of modifiers. Suppose one furnace cost us $250 million. That's speechwriting, wants to brag that his company has right, I said a cool $250 million!" from an old pro just completed a new, state-of-the-art, Consider it a rule that facts and figures $250-million, completely computer- that a serious reader would reread in a ized, 2,000-foot-long reverberating printed text should be repeated orally The following is adapted from an furnace. It should never be put that in a speech. If one thinks-or looks- article by John Heinz, a former way! A long string of modifiers is back over a few of the points I have contributing editor to SIN: frustrating and confusing to listeners; made, the reader will realize that they want to know-right off-what speech texts-or at least important One widely acknowledged tenet for the speaker is talking about. Good passages within such texts-often are speechwriting is to use simple and speech style calls for: "My company longer and wordier than comparable direct sentence structure and to keep just completed a new, state-of-the-art writings for print, and necessarily so. sentences as short as feasible. There is reverberating furnace. It cost $250 After all, speakers have to rely entirely nothing remarkable about that; but the million. It's 2,000 feet long. It's on audience comprehension through fact is that sentence structure that is etc. hearing, and a speaker's words skitter commonly accepted in writing for The speaker should get to the point, by so swiftly! print-that, in fact, is not only and get there with maximum effective- Finally-and this may come as the stylistically impeccable but is virtually ness, which is why signaling is an most unkindest cut of all to purists- indispensable to expert writers-can indispensable technique in any most speeches call for use of conver- be taboo to speechwriters. speechwriter's bag of tricks. While sational, colloquial English. Most I refer, for example, to something one would never write "Would you speakers, on most speaking occasions, along the following lines: "Although like to guess how much our new should sound natural, not pedantic. the economy is in extremely poor reverberating furnace cost my com- "We're going to do it" is more natural, shape, my company has been report- pany? No takers? Well, listen care- and sounds more natural, than "We ing excellent financial results." That is fully and I'll tell you that is will do it." Similarly, "We've got to what we speechwriting gurus call excellent speechwriting style if only do it" is more natural than "We must bass-ackward sentence structure. because challenging the audience in a do it." I would hazard a guess that What is wrong with it? The sprightly conversational manner tends scores of words and phrases in problem is that the point of a state- to awaken snoozers and invigorate the virtually every one of the 750 or so ment should ordinarily come first. If lethargic. On a more positive note, executive speeches I have written your company is reporting impressive there cannot be any question of the through the years would be criticized financial results, say so right out front, value of alerting audiences that by most high-school English teachers. then add the impressive fact that this information worth listening to is But rest easy, Miss Dalrymple, when I success has been achieved despite a forthcoming. reedit speech scripts for print publica- weak economy. Serve the entree first, While on that particular subject, tion, I always revert to good old let the other courses follow. how about restating something that academically pure English usage. THE 'MINI-SPEECH' Continued from page 1 difficult." Because there's less time to build logical argu- ments, Johnson finds the form "not as meaty-there's no Electronics, "If you get the tone right, it won't be too bad no depth." Others find the short speech easier, because the matter what the speaker says. If you get it wrong, if you topic is usually very concrete and less research is required. speak informally to a formal audience, it can be a disaster." Says Beltone's Leiberman, "What you need is a hook, and Is the mini-speech easier or harder to write? Janilee that can come to you when you're driving home or taking a Johnson of Nynex finds short speeches "infinitely more shower." Speechwriter's Newsletter is published weekly every Friday for $227.00 Not all corporations even bother scripting short remarks. per year by Lawrence Ragan Communications, Inc., 407 South Dearborn Executives may have the option of speaking extemporane- Street, Suite 1360, Chicago, IL 60605-9974. Application to Mail at ously. "In many cases, executives wing it," says one Second-Class Postage Rates is Pending at Chicago, П. POSTMASTER: Send address changes to Speechwriter's Newsletter, 407 South Dearborn speechwriter. "We try to get them away from that-because Street, Suite 1360, Chicago, IL 60605-9974. we've heard them." S/N 2 Speechwriter's Newsletter November 29, 1991 IDEA FILES: QUOTES FOR YOUR SPEECHES Information Questions I was brought up to believe that the only thing No one should ask anyone else about anything, worth doing was to try to add to the sum of because questions only oblige one to lie. accurate information in the world. -B. Traven .09 -Margaret Mead .01 Life Goals Each human life must work through all the joys Everyone goes to the forest; some go for a walk and sorrows, gains and losses, which make up Amusement to be inspired, and others go to cut down the the history of the world. trees. -Thomas Mann .10 is the -Vladimir Horowitz .02 happiness of Thought those who Ignorance Thought depends absolutely on the stomach; If you don't know, it's not always necessary to but, in spite of that, those who have the best cannot think. admit it. stomachs are not the best thinkers. -Alexander -Malcolm Forbes .03 -Voltaire .11 Pope .29 Life Unemployment Ancient religion and modern science agree: We This is a call to arms, a call to wage war. The are here to give praise. Or, to slightly tip the enemy is unemployment, a menace which expression, to pay attention. cannot be met by complacency. The army of -John Updike .04 unemployed is greater than any army this nation was ever called upon to face. Worth -B.C. Forbes, 1931 .12 The real measure of your wealth is how much you'd be worth if you lost all your money. Good -unknown .05 We should all tremble at the thought that all the good we do in the world, or could possibly do, Crisis is too little. There cannot be a crisis next week. My -Thomas More .13 schedule is already full. -Henry Kissinger .06 Human resources The organizations that will truly excel in the People future will be the organizations that discover I love animals and children. People I could do how to tap people's commitment and capacity without. to learn at all levels of the corporation. -Zsa Zsa Gabor .07 -Peter Senge, The Fifth Discipline .14 Risk Ambition Those who'll play with cats must expect to be A man's worth is no greater than the worth of scratched. his ambitions. -Cervantes .08 -Marcus Aurelius .15 3 Speechwriter's Newsletter QUOTES FOR YOUR SPEECHES Continued from previous page Killing Judgment To live without killing is a thought which could Give us clear vision that we may know where to electrify the world, if men were only capable of stand and what to stand for; because unless we staying awake long enough to let the idea soak stand for something, we shall fall for anything. in. -Peter Marshall .23 -Henry Miller .16 History Taxes The Union sacrificed more men than the entire Why does a small tax increase cost you two United States did in any other war to put down a hundred dollars and a substantial tax cut save rebellion by a less populous section that it No error is you thirty cents? outproduced in 1860 by 30 to 1 in firearms, 24 too small to -Peg Bracken .17 to 1 in locomotives, and 13 to 1 in pig iron. -Donald McCluskey, economist .24 ignore. Disagreement -Japanese The ultimate test of a relationship is to disagree Reality but to hold hands. saying The real world is not easy to live in. It is rough; .30 -Alexandra Penney .18 it is slippery. Without the most clear-eyed adjustments we fall and get crushed. Free enterprise -Clarence Darrow .25 Free enterprise is a rough and competitive game. It is a hell of a lot better than a Business government monopoly. One of the first declarations of business -Ronald Reagan .19 philosophy I heard from my father, soon after I came to work at Neiman-Marcus in 1926, was, Evil "There is never a good sale for Neiman-Marcus Evil acts of the past are never rectified by evil unless it's a good buy for the customer." acts of the present. -Stanley Neiman .26 -Lyndon Johnson .20 Greatness Respectability There is a great man who makes every man feel I've always thought respectable people small. But the real great man is the man who scoundrels, and I look anxiously at my face makes every man feel great. every morning for signs of my becoming a -G.K. Chesterton .27 scoundrel. -Bertrand Russell .21 Power I sit here all day trying to persuade people to do Clarity the things they ought to have sense enough to If you can't write your idea on the back of my do without my persuading them. calling card, you don't have a clear idea. -Harry S. Truman .28 -David Belasco .22 We invite readers to send in their favorite quotes, anecdotes, humor, and statistics for speeches. 4 POLITICAL MEMO November 29, 1991 Forget the candidates-this year, the speechwriters won on November 5 As the political Consider a few winners from this year's speechwriter. Shrum's résumé includes mood of the crazyquilt of elections. Harris Wofford, the Gephardt and Massachusetts Sen. Edward M. country former civil rights activist and Kennedy New Kennedy. The trio came up with the best line of Frontiersman, overcame a 40-point deficit to changes, so the year, Wofford's query: "Every criminal has defeat former Attorney General Dick a right to a lawyer, shouldn't you have a right to does the Thornburgh in the Pennsylvania senate race. a doctor?" language of And Kirk Fordice, a Republican businessman, "Everybody's been looking for the 'vision speeches-and became the first GOP chief executive in thing' and the game has been to hire a maybe the role Mississippi since Reconstruction. visionary," notes John Roberts, a Republican But those are the obvious choices. Now, for a of political speechwriter with the public relations firm surprise winner: political speechwriters. For as Sawyer-Miller. "What the Wofford campaign speechwriters this year's elections may have demonstrated, the did was convert the anti-incumbent mood and era of lofty, high-minded rhetoric-the also the notion that there's economic oratorical counterpart to the go-go '80s-quite nationalism out there. It also points to a lot of possibly came to a grinding halt on Nov. 5. themes and language that you want to weave The candidates who fared best on Election into speeches to show that you have a candidate Day were the ones who cast themselves as who's connected to the voters he represents." outsiders-outsiders who have not lost touch The change in rhetoric did not go unnoticed with the common man. "What we have right in Washington. The question is what if any now is people sensing that the political climate changes the White House will make in its has changed," says Paul Begala, a Democrat approach to speechwriting now that the oratory speechwriter who managed Wofford's Senate has changed. Unlike the Reagan White House, campaign. "There's a new playing ground, where the speechwriters enjoyed high profiles, whole new rules for the '90s and they want to Team Bush is not as reliant on oratory. Bush did find the words that work within that not make a major speech during the Gulf War, environment." for example. His only memorable speech with The Pennsylvania Senate race typifies the regard to domestic policy was an appearance change in political oratory. Political observers earlier this year at the University of Michigan. considered the race, which pitted the outsider Whereas Ronald Reagan preferred the Oval Wofford against Thornburgh, a close friend of Office and national addresses, George Bush is President Bush, as a precursor to next year's more comfortable with drop-bys at the White presidential race. What they got was a surprise. House press room. The expectation was that Thornburgh would Speechwriters from both parties give Bush push the "hot buttons" that usually work so well the same handicap: It's not so much a choice of for GOP candidates in socially conservative words as it is a lack of choices. "The problem states like Pennsylvania: racial quotas, abortion, has less to do with speechwriters than it does gun control and foreign policy. with policymakers. There's only so artful a way Instead, it was Wofford who seized the you can say, 'I'm not sure," complains a GOP agenda. Wofford hired three experts on the art speechwriter. "If [the White House] is sitting of oratory: Begala, James Carville and Bob around thinking their problem is the tenor of Shrum. Carville is a Louisiana Cajun who is Bush's language, they're wrong. The notion that sometimes called the "Democrats' Lee Atwater" Bush, to prove he's in charge and takes for his slash-and-burn tactics. Begala, who also problems seriously, should try to give Jimmy works part time for House Majority Leader Carter-like speeches, well, you figure it out." Richard A. Gephardt, was the campaign's lead In 1980, voters did. Speechwriter's Newsletter 5 LETTER FROM WASHINGTON November 29, 1991 Presidential candidates- some serious, some not Jerry Brown The promising presidential campaign of Sen. in a widely covered speech at the National Press survived his bout Joe Biden (D-Del.) went up in flames four years Club, he made sure to give Rep. Leon Panetta, with plagiarism ago in a firestorm sparked by revelations he D-Calif., due credit for his plan to radically plagiarized the words of British Labour Party reduce the size of the federal government by -not so Joe leader Neil Kinnock. consolidating a number of cabinet departments. Biden. The More recently, Jerry Brown was caught using Feeling the heat: President Bush had reason? the lyrics of the Australian rock band Midnight originally planned to kick off his re-election Different Oil-sans attribution-in launching his 1992 fundraising drive on Oct. 31 with a standards for presidential bid. [See S/N 11-8 for details.] platitudinous, feel-good speech before the good Biden was forced out of the race and still burghers of Houston, his adopted home-town. different suffers the ignominy; Brown's deed is generally Instead, a piqued Bush tore into the candidates ignored and laughed off by the few familiar Democrats and "demagogues" who run with the details. Congress in a stemwinder half-delivered, half- What's the difference? Several things, shouted before a crowd of about 850 who paid among them: $1,000 a plate to attend in lieu of treat-or- Biden appropriated not just Kinnock's tricking. words, but his whole up-from-the-working-class Originally set to talk for ten minutes, Bush life style. went on for nearly an hour. Not coincidentally, Biden's action was part of a pattern that the fusillade followed a White House meeting included the earlier use of remarks by Robert F. that morning in which White House Kennedy without attribution and a scene at a Republicans wrung their hands over the state of New Hampshire coffee klatsch, captured on C- the economy and expressed their concern about SPAN, where he embroidered on his résumé. the political impact and the perceived non- The Kinnock incident played into doubts response from the president. among the political press corps and beltway Playing to the home-town crowd (read: Big pundits about the depth of Biden's convictions. Oil), Bush resurrected one of the weirder lines There was a view in some circles that the from his 1988 campaign. Pitching his proposal senator was something of an empty suit, tailored to open up the Arctic National Wildife Refuge by his pollsters and political strategists. to oil exploration, Bush spoke again of the But most important: Biden was considered a erotic benefits for the native fauna. serious candidate. He noted that naysayers worried about the Brown, plagued by his spacey Gov. detrimental effects the original trans-Alaska Moonbeam image, is treated as a joke not just pipeline would have on the birds and bees. by the Jay Lenos and Johnny Carsons, but "Today, you have to shake [the caribou] away virtually the whole political establishment. Just with a stick, Bush said. "They're all making mention Brown's name among political insiders love laying up against the pipeline." and you're guaranteed to get a laugh. Advice best ignored: At a recent appearance Different rules apply to candidates taken before a group of condominium leaders in south seriously and those considered irrelevant. Florida, one woman asked the campaigning Remember Gary Hart/Hartpence back in 1983 Kerrey, "What are you going to say when they when he was an asterisk in the polls? Of course throw the L-word at you?" not. Who cared? And you didn't hear much Before the Nebraska Democrat could about Donna Rice when Hart was making his respond, a voice from the crowd shouted, comeback long after the rest of the 1988 field "Throw the F-word at them!" passed him by. Neologism watch: "I don't want to over- Which is not to say the rules haven't cheerlead on the economy, but I don't want to changed. One result of the media's closer talk people into a further lack of confidence, attention to proper attribution: a fetish for because it's a good time to buy a house, footnoting. When Nebraska Sen. Bob Kerrey frankly." -Bush at Houston fundraiser. recently outlined his national economic agenda Speechwriter's Newsletter 6 STRICTLY SPEAKING Using film clips failing to change is Michael McKinley?" you ask, as have several SIN readers. McKinley, job openings cow paths as a metaphor 48, is a professional speaker based in Eau Claire, Wisconsin. "I try to help people understand that change goes on "The challenge and the pleasure of approval process, but it definitely even when they don't know it. I talk a writing a speech is finding the right brightened up the speech. One note of lot about coping measures." McKinley rhythm and nuance to fit the speaker, caution, though: "You should be very was a corporate president for 15 years the right quote and the right metaphor sure you observe copyright law. Our before turning to speaking as a to carry forward the argument of the legal department told us that many of profession. "I was speaking a lot while speech." That's Rich Greb, freelance the major studios and TV networks I was doing my job, and one day I speechwriter, in a "First Person" inter- have people on hotel staffs who decided to do it fulltime. It's been a view in a recent Chicago Tribune basically act as moles"-reporting on tremendous journey." Call McKinley Sunday magazine. Every week, "First any unauthorized use of commercial at 715-832-2488. "You can't write Person" interviews an individual about movie footage at a speech or meeting. off Duke's voters as racists. Duke is his or her occupation. Greb's inter- "So we made sure everything was talking about things people really care view came about as a result of his legal and documented. It wasn't about: high taxes, crummy schools, association with the Chicago Speech- cheap." Oops. The Washington- crime-ridden streets, welfare depend- writers' Forum. The most gratifying based PR firm of Robinson, Lake, ency, equal opportunity. A lot of part of the experience, says Greb, has Lerer and Montgomery is not looking politicians aren't talking about these been having a number of people tell to fill a speechwriting position, as things." That's White House chief him that it's one of the most substan- reported in SIN 11-8. S/N regrets the speechwriter Tony Snow, as quoted by tive "First Person" interviews in recent error. "When we fail to change, columnist Clarence Page. The days memory. "And people were pleased to we fail," says Michael McKinley, as of the long speech aren't over yet. see the money figure in there," says quoted in SIN 11-8's Idea Files. "Who Dave Crehore, a writer for the Greb-$2,500 for a 20-minute speech, including research, first draft, and one Nightmares and bad dreams rewrite, representing about 32 hours' worth of work. Are we Maybe you don't have a "worst nightmare story," but we all have headaches speechwriters or speech writers? and worries as speechwriters. Three speechwriters share their experiences. asks Annmarie Geddes of the Ohio "My biggest worry is trying to inject speech and write a new one." Lynch Bureau of Workers' Compensation. humor when a speaker is ill-prepared, took a new slant on the subject, and Her dictionary, Webster's New World, or has bad delivery," says Paul Stansel fortunately, his speaker loved draft 3rd College Edition, lists "speech" of First Brands Corporation. It two. It didn't exactly happen to "speech clinic," "speechmaker," and happened to him once, as he heard Ann Ober of the Virginia Department other permutations, but not "speech- after the fact. His speaker, fatigued of Motor Vehicles, but she witnessed writer," nor, for that matter, "speech from travelling, told a joke and looked it-and it could have ruined the writer." S/N's preference is clear from around for a laugh, and didn't get one. speech. A popular political analyst looking at our nameplate on page one. "A friend who was there said there was addressing a meeting at a hotel in What do you folks think? Film was absolute dead silence. I said, 'Oh, Charlottesville when a young bellhop clips from the movie The Bad News hell.' My friend said, 'Yeah." The entered the room with a message for Bears highlight a speech by Richard speaker was gracious and didn't blame the speaker. "He didn't leave the D. Farman, chairman of the American Stansel, but the speechwriter learned a message with someone at the back of Gas Association. How did the idea lesson: "If I'm going to use humor, or the room, he leaned over and asked a develop? Speechwriter James Showal- something risky like that, I'm going to member of the audience who so-and- ter explains: "I was describing to a prepare and spend time with the so was, and then he went up to the colleague over the lunch the way the speaker." Mike Lynch of the podium and handed the speaker the gas industry sometimes seems to be American Academy of Pediatrics once message." The speaker accepted the operating, fussing with each other had a speech pronounced "unaccept- message and went on without missing over minor stuff. And he said, 'Sounds able" only a few days before it was a beat, but speechwriters and planners like the Bad News Bears.' I bought scheduled for delivery. "I waited to may want to remember the incident him lunch that day." Showalter was hear what was wrong with it, but that when talking with hotel staff prior to surprised the concept got through the was it. I just had to trash the whole the speech. S/N 7 STRICTLY SPEAKING Wisconsin Department of Natural Boston position: $80,000-$100,000; the analogy of the cow path. If you've Resources, reports that he recently Cleveland position: $70,000-$80,000. ever been in a city or a small town received a hefty speech assignment Also: Communications consultant, where the roads meander about, you from his boss, William Selbig. "The Boston location. Position requires 4-5 can probably bet that those roads were people wanted a 45-minute speech. I years in communications consulting, once old cow paths-and what you argued, but the boss couldn't refuse with project, client, and new-business now see are paved cow paths. Well, them. It was like writing a term development skills, as well as effec- GTE Directories is not out to pave old paper." Job openings. Two tive communication and presentation cow paths. We want to design our positions for Communications skills, writing and production skills, work processes and procedures to be Managers are open, one in Boston and and desire to market. Successful right for the job and company of the one in Cleveland, for individuals with applicant will develop communication future." Political powerhouse? 6-8 years in communications: mini- campaigns, design, write, produce and "Mr. Sununu and Mr. Darman do not mum three years with a consulting follow-through implementation. want Mr. Bush's speechwriting office firm or 8-10 years corporate commu- Salary: $60,000-$70,000 (negotiable). to be a place where ideas ferment nications experience with benefits For all positions, call Sue Kranz at because that would make it an background. Excellent client/project 813-264-7165. Cow paths are a alternative power source, as it was in management skills, plus new-business metaphor in a speech by GTE Directo- the Reagan years." -The New York development skills. Manage a small ries President Thomas Lysaught. Dis- Times. communications staff to develop cussing GTE Directories' pursuit of communication campaigns, write, edit, the 1994 Malcolm Baldrige award: "In Job openings for speechwriters produce and follow-through imple- speaking to Baldrige QIT members at your corporation? Send the listing mentation for Fortune 500 clients. about our self-assessment, I've used to S/N. We'll run it free of charge. COMING UP Dec. 4-6: National Association of Conference Board Workshop: "Man- Location: San Francisco. For informa- Government Communicators annual aging Corporate Communications tion, call 1-800-PRO-IABC. conference. Location: Arlington, During Turbulent Times." Location: Virginia. Theme: "Looking Through Chicago. For information, call 212- Calling all speechwriters the Kaleidoscope: The Many Facets of 339-0290. May 24-27, 1992: SIN would like to see copies of your Communications." Contact Debbi International Association of Business speeches. Won't you please send or Trocchi at 703-519-3902. Dec. 10: Communicators annual conference. fax us your most recent speech today? IN CONCLUSION "I sometimes marvel at the extraordinary docility with which Americans submit to speeches." -Adlai Stevenson Speechwriter's Newsletter is published Speechwriter's S/N Please direct subscription correspondence to: weekly by Lawrence Ragan Newsletter Speechwriter's Newsletter Communications, Inc. Editorial office: Subscription Dept. RRC 407 South Dearborn, Chicago, IL 60605 Editor: John M. Cowan P.O. Box 3000 312-922-8245; Fax 312-922-3336 Contributing Editors: Denville, NJ 07834-9865 Mark Z. Barabak, Bill Whalen Customer Relations: Therese DeLeon Editorial Director: Janine Wood Publisher: Mark Ragan 8