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Education [Folder 1] [2]

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SEP-03-1998 17:58 OFC OF THE DEP SECY 202 401 9027 P.08/09 Better customer More money to schools Putting service To make more money avail- As part of the District's new able for schools, central office staff our house focus on customer service, admin- was reduced from 15 percent of istrative offices have extended their the total DCPS workforce to 11 hours to better serve schools, percent this year. in order while schools are taking steps to be more welcoming to families and Increased community We can't expect students to outreach students. learn at high levels unless they're We are reaching out to the in good facilities and have quality Improved information community - through additional books and other instructional New, more accurate systems community forums (citywide and materials. Though we still have a are in place for monitoring seu- school-based); focus groups and long way to go in this area, we dent enrollment, staff employ- meetings with parents; regular tes- have made important progress in ment, school budgets and security timony to Congress, the Control the past year. incidents. A top priority for Board and city agencies; expanded 1998-99 is to get better and more partnerships with businesses and Improved facilities timely budget and student perfor- civic organizations and the faith More than 60 schools have mance information into the hands community; and more timely new roofs, numerous boilers and of principals, so they can better communications chillers have been replaced, and manage their schools. with all sectors of dozens of schools have been ren- the community. ovated. Much more work is planned. We are committed to having our students in safe, sound and comfortable classrooms and schools.

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    "ocrText": "SEP-03-1998 17:58\nOFC OF THE DEP SECY\n202 401 9027\nP.08/09\nBetter customer\nMore money to schools\nPutting\nservice\nTo make more money avail-\nAs part of the District's new\nable for schools, central office staff\nour house\nfocus on customer service, admin-\nwas reduced from 15 percent of\nistrative offices have extended their\nthe total DCPS workforce to 11\nhours to better serve schools,\npercent this year.\nin order\nwhile schools are taking steps to be\nmore welcoming to families and\nIncreased community\nWe can't expect students to\noutreach\nstudents.\nlearn at high levels unless they're\nWe are reaching out to the\nin good facilities and have quality\nImproved information\ncommunity - through additional\nbooks and other instructional\nNew, more accurate systems\ncommunity forums (citywide and\nmaterials. Though we still have a\nare in place for monitoring seu-\nschool-based); focus groups and\nlong way to go in this area, we\ndent enrollment, staff employ-\nmeetings with parents; regular tes-\nhave made important progress in\nment, school budgets and security\ntimony to Congress, the Control\nthe past year.\nincidents. A top priority for\nBoard and city agencies; expanded\n1998-99 is to get better and more\npartnerships with businesses and\nImproved facilities\ntimely budget and student perfor-\ncivic organizations and the faith\nMore than 60 schools have\nmance information into the hands\ncommunity; and more timely\nnew roofs, numerous boilers and\nof principals, so they can better\ncommunications\nchillers have been replaced, and\nmanage their schools.\nwith all sectors of\ndozens of schools have been ren-\nthe community.\novated. Much more work is\nplanned. We are committed to\nhaving our students in safe,\nsound and\ncomfortable\nclassrooms\nand schools."
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