Health Reform-Rough Crossings-Family Caregivers' Odyssey Through the Health Care System [Bound Material]

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ROLLOUT PROPOSAL FOR THE NEWBORNS' AND MOTHERS' HEALTH PROTECTION ACT INTERIM REGULATION The issuance of the interim rules is not itsclf a major news event because the Act, which was signed into law in September 1996, has been effective for nine months and does not apply to insured plans in most states where similar provisions have been enacted. However, the rules are important because they will help to address the confusion concerning the basic rights provided to mothers and newborns under the Act. Therefore, the rollout will focus on the broader issue of women's rights regarding their health benefits under job-related plans and the Department's outreach to women to educate them about these issues. The Newborns' Act, and the clarifying interim rules, as a good example of an important right that women should know about, serves as an effective and meaningful kick off for this outreach. In order to reach a wide audience of women, PWBA is working with the Women's Bureau to reach beyond the traditional employee benefit plan news audience (i.e., employers, service providers, etc.) directly to women - through womens' organizations, press and even the most popular book for expectant mothers. We will also provide assistance by directly responding to womens' questions regarding their health benefits with a customer service day held initially in select major markets through our (PWBA and WB) regional offices. It should also be noted that the regulation is being issued with Treasury and HHS. We are following up with these agencies with regard to their rollout plans. Message of the rollout: Women need to be take an active role with regard to their health benefits. -- Women need to be informed consumers and empowered to act in their best interests. -There are new laws that provide protections for women as health care consumers, including a regulation clarifying certain protections provided for newborns and new mothers that the Department is issuing today. -- The Department can provide information and technical assistance for the the tools women need to navigate the health care system. -- The Secretary is announcing customer service days in our Philadelphia, San Francisco, Dallas, Kansas City and Atlanta regional offices when women can call in and ask questions relating to their health benefits and ERISA. Components of the Rollout: Magazine roundtable - The Secretary would do a 30-45 minute interview by telephone with editors/wr.ters of 5-8 major women's magazines and columns. The Secretary would announce our outreach to educate women about their health benefit rights and the issuance of the Newborns' Act interim rules as a good example of an important right that women need to know. An information packet would be provided in advance to generate an informed conversation. Mass mailing - The Secretary would send a letter with the information packet, which would include an insert that is ready to use in newsletters, magazines, books, etc., to a large number of