Ask the Scholar
Document scope · 1 page
Scholar
Ask about this object, its catalog metadata, its source description, or the page inventory.
For page-specific OCR and visual context, open one of the page chats.
Scholar Source Context
Document identity
localId
122245310
label
ADA [Americans with Disabilities Act] Handbook [binder] [2]
core
doc
dtoType
document
citationUrl
pageCount
1
Source metadata
id
122245310
contentType
document
title
ADA [Americans with Disabilities Act] Handbook [binder] [2]
citationUrl
collections
Records of the Office of the Counsel to the President (Clinton Administration)
Christopher Cerf's Files
imageCount
1
hasImages
yes
source
import
hasTranscription
no
Source extras
naId
122245310
levelOfDescription
fileUnit
otherTitles
42-t-7422570-20070143F-Seg3-010-009-2018
recordType
description
ocrSource
nara-archive
Single page context
seq
1
pageIndex
0
type
document
mediaId
5f6e194648a3ac8c
ocrText
FOIA Number: 2007-0143-F
FOIA
MARKER
This is not a textual record. This is used as an
administrative marker by the William J. Clinton
Presidential Library Staff.
Collection/Record Group:
Clinton Presidential Records
Subgroup/Office of Origin:
Counsel Office
Series/Staff Member:
Chris Cerf
Subseries:
OA/ID Number:
6982
FolderID:
Folder Title:
ADA [Americans with Disabilities Act] Handbook [binder] [2]
Stack:
Row:
Section:
Shelf:
Position:
S
107
3
7
3
APPENDIX A
Title I and Title V
of
The Americans with Disabilities Act
of 1990
(Public Law 101-336)
Appendix A
Public Law
THE AMERICANS WITH DISABILITIES ACT OF 1990, AS AMENDED
SECTION 1. SHORT TITLE; TABLE OF CONTENTS.
42 USC 12101 note.
SEC. 2. FINDINGS AND PURPOSES.
42USC 12101.
(a) Findings.- The Congress finds that --
(1) some 43,000,000 Americans have one or more physical or mental disabilities, and this
number is increasing as the population as a whole is growing older;
(2) historically, society has tended to isolate and segregate individuals with disabilities, and,
despite some improvements, such forms of discrimination against individuals with disabilities
continue to be a serious and pervasive social problem;
(3) discrimination against individuals with disabilities persists in such critical areas as
employment, housing, public accommodations, education, transportation, communication,
recreation, institutionalization, health services, voting, and access to public services;
(4) unlike individuals who have experienced discrimination on the basis of race, color, sex,
national origin, religion, or age, individuals who have experienced discrimination on the basis of
disability have often had no legal recourse to redress such discrimination;
(5) individuals with disabilities continually encounter various forms of discrimination,
including outright intentional exclusion, the discriminatory effects of architectural, transporta-
tion, and communication barriers, overprotective rules and policies, failure to make
modifications to existing facilities and practices, exclusionary qualification standards and crite-
ria, segregation, and relegation to lesser services, programs, activities, benefits, jobs, or other
opportunities;
(6) census data, national polls, and other studies have documented that people with disabili-
ties, as a group, occupy an inferior status in our society, and are severely disadvantaged socially,
vocationally, economically, and educationally;
(7) individuals with disabilities are a discrete and insular minority who have been faced with
restrictions and limitations, subjected to a history of purposeful unequal treatment, and relegated
to a position of political powerlessness in our society, based on characteristics that are beyond
the control of such individuals and resulting from stereotypic assumptions not truly indicative of
the individual ability of such individuals to participate in, and contribute to, society;
(8) the Nation's proper goals regarding individuals with disabilities are to assure equality of
opportunity, full participation, independent living, and economic self-sufficiency for such
individuals; and
(9) the continuing existence of unfair and unnecessary discrimination and prejudice denies
people with disabilities the opportunity to compete on an equal basis and to pursue those oppor-
tunities for which our free society is justifiably famous, and costs the United States billions of
dollars in unnecessary expenses resulting from dependency and nonproductivity.
(b) Purpose. -- It is the purpose of this Act --
(1) to provide a clear and comprehensive national mandate for the elimination of discrimina-
1
Public Law
Appendix A
tion against individuals with disabilities;
(2) to provide clear, strong, consistent, enforceable standards addressing discrimination
against individuals with disabilities;
(3) to ensure that the Federal Government plays a central role in enforcing the standards
established in this Act on behalf of individuals with disabilities; and
(4) to invoke the sweep of congressional authority, including the power to enforce the
fourteenth amendment and to regulate commerce, in order to address the major areas of dis-
crimination faced day-to-day by people with disabilities.
SEC. 3. DEFINITIONS.
42 USC 12102
As used in this Act:
(1) Auxiliary aids and services. -- The term "auxiliary aids and services" includes --
(A) qualified interpreters or other effective methods of making aurally delivered materi-
als available to individuals with hearing impairments;
(B) qualified readers, taped texts, or other effective methods of making visually deliv-
ered materials available to individuals with visual impairments;
(C) acquisition or modification of equipment or devices; and
(D) other similar services and actions.
(2) Disability. -- The term "disability" means, with respect to an individual --
(A) a physical or mental impairment that substantially limits one or more of the major
life activities of such individual;
(B) a record of such an impairment; or
(C) being regarded as having such an impairment.
(3) State. -- The term "State" means each of the several States, the District of Columbia, the
Commonwealth of Puerto Rico, Guam, American Samoa, the Virgin Islands, the Trust Terri-
tory of the Pacific Islands, and the Commonwealth of the Northern Mariana Islands.
TITLE I -- EMPLOYMENT
SEC. 101. DEFINITIONS.
42 USC 12111
As used in this title:
(1) Commission. -- The term "Commission" means the Equal Employment Opportunity
Commission established by section 705 of the Civil Rights Act of 1964 (42 U.S.C. 2000e-4).
(2) Covered entity. -- The term "covered entity" means an employer, employment agency,
labor organization, or joint labor-management committee.
(3) Direct threat. -- The term "direct threat" means a significant risk to the health or safety
of others that cannot be eliminated by reasonable accommodation.
(4) Employee. - The term "employee" means an individual employed by an employer.
With respect to employment in a foreign country, such term includes an individual who is a
citizen of the United States.
(5) Employer. ..
(A) In general. -- The term "employer" means a person engaged in an industry affecting
commerce who has 15 or more employees for each working day in each of 20 or more calendar
2
Appendix A
Public Law
weeks in the current or preceding calendar year, and any agent of such person, except that, for
two years following the effective date of this title, an employer means a person engaged in an
industry affecting commerce who has 25 or more employees for each working day in each of 20
or more calendar weeks in the current or preceding year, and any agent of such person.
(B) Exceptions. -- The term "employer" does not include --
(i) the United States, a corporation wholly owned by the government of the United
States, or an Indian tribe; or
(ii) a bona fide private membership club (other than a labor organization) that is exempt
from taxation under section 501(c) of the Internal Revenue Code of 1986.
(6) Illegal use of drugs. --
(A) In general. The term "illegal use of drugs" means the use of drugs, the possession or
distribution of which is unlawful under the Controlled Substances Act (21 U.S.C. 812). Such
term does not include the use of a drug taken under supervision by a licensed health care profes-
sional, or other uses authorized by the Controlled Substances Act or other provisions of Federal
law.
(B) Drugs. -- The term "drug" means a controlled substance, as defined in schedules I
through V of section 202 of the Controlled Substances Act.
(7) Person, etc. The terms "person", "labor organization", "employment agency", "com-
merce", and "industry affecting commerce", shall have the same meaning given such terms in
section 701 of the Civil Rights Act of 1964 (42 U.S.C. 2000e).
(8) Qualified individual with a disability. -- The term "qualified individual with a disability"
means an individual with a disability who, with or without reasonable accommodation, can
perform the essential functions of the employment position that such individual holds or desires.
For the purposes of this title, consideration shall be given to the employer's judgment as to what
functions of a job are essential, and if an employer has prepared a written description before
advertising or interviewing applicants for the job, this description shall be considered evidence
of the essential functions of the job.
(9) Reasonable accommodation. -- The term "reasonable accommodation" may include --
(A) making existing facilities used by employees readily accessible to and usable by
individuals with disabilities; and
(B) job restructuring, part-time or modified work schedules, reassignment to a vacant
position, acquisition or modification of equipment or devices, appropriate adjustment or modifi-
cations of examinations, training materials or policies, the provision of qualified readers or
interpreters, and other similar accommodations for individuals with disabilities.
(10) Undue hardship. --
(A) In general. -- The term "undue hardship" means an action requiring significant
difficulty or expense, when considered in light of the factors set forth in subparagraph (B).
(B) Factors to be considered. -- In determining whether an accommodation would
impose an undue hardship on a covered entity, factors to be considered include --
(i) the nature and cost of the accommodation needed under this Act;
(ii) the overall financial resources of the facility or facilities involved in the provision of
the reasonable accommodation; the number of persons employed at such facility; the effect on
expenses and resources, or the impact otherwise of such accommodation upon the operation of
the facility;
(iii) the overall financial resources of the covered entity; the overall size of the business
3
Public Law
Appendix A
of a covered entity with respect to the number of its employees; the number, type, and location
of its facilities; and
(iv) the type of operation or operations of the covered entity, including the composition,
structure, and functions of the workforce of such entity; the geographic separateness, administra-
tive, or fiscal relationship of the facility or facilities in question to the covered entity.
SEC. 102. DISCRIMINATION.
42 USC 12112.
(a) General Rule. -- No covered entity shall discriminate against a qualified individual with a
disability because of the disability of such individual in regard to job application procedures, the
hiring, advancement, or discharge of employees, employee compensation, job training, and other
terms, conditions, and privileges of employment.
(b) Construction. -- As used in subsection (a), the term "discriminate" includes --
(1) limiting, segregating, or classifying a job applicant or employee in a way that adversely
affects the opportunities or status of such applicant or employee because of the disability of such
applicant or employee;
(2) participating in a contractual or other arrangement or relationship that has the effect of
subjecting a covered entity's qualified applicant or employee with a disability to the discrimina-
tion prohibited by this title (such relationship includes a relationship with an employment or
referral agency, labor union, an organization providing fringe benefits to an employee of the
covered entity, or an organization providing training and apprenticeship programs);
(3) utilizing standards, criteria, or methods of administration --
(A) that have the effect of discrimination on the basis of disability;
or
(B) that perpetuate the discrimination of others who are subject to common administra-
tive control;
(4) excluding or otherwise denying equal jobs or benefits to a qualified individual because of
the known disability of an individual with whom the qualified individual is known to have a
relationship or association;
(5) (A) not making reasonable accommodations to the known physical or mental limitations
of an otherwise qualified individual with a disability who is an applicant or employee, unless
such covered entity can demonstrate that the accommodation would impose an undue hardship
on the operation of the business of such covered entity; or
(B) denying employment opportunities to a job applicant or employee who is an other-
wise qualified individual with a disability, if such denial is based on the need of such covered
entity to make reasonable accommodation to the physical or mental impairments of the em-
ployee or applicant;
(6) using qualification standards, employment tests or other selection criteria that screen out
or tend to screen out an individual with a disability or a class of individuals with disabilities
unless the standard, test or other selection criteria, as used by the covered entity, is shown to be
job-related for the position in question and is consistent with business necessity; and
(7) failing to select and administer tests concerning employment in the most effective man-
ner to ensure that, when such test is administered to a job applicant or employee who has a
disability that impairs sensory, manual, or speaking skills, such test results accurately reflect the
skills, aptitude, or whatever other factor of such applicant or employee that such test purports to
4
Appendix A
Public Law
measure, rather than reflecting the impaired sensory, manual, or speaking skills of such em-
ployee or applicant (except where such skills are the factors that the test purports to measure).
(c) Covered Entities in Foreign Countries.
(1) In general. -- It shall not be unlawful under this section for a covered entity to take any
action that constitutes discrimination under this section with respect to an employee in a
workplace in a foreign country if compliance with this section would cause such covered entity
to violate the law of the foreign country in which such workplace is located.
(2) Control of Corporation. --
(A) Presumption. If an employer controls a corporation whose place of incorporation is
a foreign country, any practice that constitutes discrimination under this section and is engaged
in by such corporation shall be presumed to be engaged in by such employer.
(B) Exception. This section shall not apply with respect to the foreign operations of an
employer that is a foreign person not controlled by an American employer.
(C) Determination. -- For purposes of this paragraph, the determination of whether an
employer controls a corporation shall be based on --
(i) the interrelation of operations;
(ii) the common management;
(iii) the centralized control of labor relations; and
(iv) the common ownership or financial control of the employer and the corporation.
(d) Medical Examinations and Inquiries.
(1) In general. -- The prohibition against discrimination as referred to in subsection (a) shall
include medical examinations and inquiries.
(2) Preemployment. --
(A) Prohibited examination or inquiry. -- Except as provided in paragraph (3), a covered
entity shall not conduct a medical examination or make inquiries of a job applicant as to whether
such applicant is an individual with a disability or as to the nature or severity of such disability.
(B) Acceptable inquiry. -- A covered entity may make preemployment inquiries into the
ability of an applicant to perform job-related functions.
(3) Employment entrance examination. -- A covered entity may require a medical examina-
tion after an offer of employment has been made to a job applicant and prior to the
commencement of the employment duties of such applicant, and may condition an offer of
employment on the results of such examination, if
(A) all entering employees are subjected to such an examination regardless of disability;
(B) information obtained regarding the medical condition or history of the applicant is
collected and maintained on separate forms and in separate medical files and is treated as a
confidential medical record, except that --
(i) supervisors and managers may be informed regarding necessary restrictions on the
work or duties of the employee and necessary accommodations;
(ii) first aid and safety personnel may be informed, when appropriate, if the disability
might require emergency treatment; and
(iii) government officials investigating compliance with this Act shall be provided rel-
evant information on request; and
(C) the results of such examination are used only in accordance with this title.
(4) Examination and inquiry. --
(A) Prohibited examinations and inquiries. -- A covered entity shall not require a medical
5
Public Law
Appendix A
examination and shall not make inquiries of an employee as to whether such employee is an
individual with a disability or as to the nature or severity of the disability, unless such examina-
tion or inquiry is shown to be job-related and consistent with business necessity.
(B) Acceptable examinations and inquiries. -- A covered entity may conduct voluntary
medical examinations, including voluntary medical histories, which are part of an employee
health program available to employees at that work site. A covered entity may make inquiries
into the ability of an employee to perform job-related functions.
(C) Requirement. -- Information obtained under subparagraph (B) regarding the medical
condition or history of any employee are subject to the requirements of subparagraphs (B) and
(C) of paragraph (3).
SEC. 103. DEFENSES.
42 USC 12113.
(a) In General. -- It may be a defense to a charge of discrimination under this Act that an alleged
application of qualification standards, tests, or selection criteria that screen out or tend to screen
out or otherwise deny a job or benefit to an individual with a disability has been shown to be
job-related and consistent with business necessity, and such performance cannot be accom-
plished by reasonable accommodation, as required under this title.
(b) Qualification Standards. The term "qualification standards" may include a requirement that
an individual shall not pose a direct threat to the health or safety of other individuals in the
workplace.
(c) Religious Entities. --
(1) In general. This title shall not prohibit a religious corporation, association, educational
institution, or society from giving preference in employment to individuals of a particular reli-
gion to perform work connected with the carrying on by such corporation, association,
educational institution, or society of its activities.
(2) Religious tenets requirement. -- Under this title, a religious organization may require that
all applicants and employees conform to the religious tenets of such organization.
(d) List of Infectious and Communicable Diseases. --
(1) In general. -- The Secretary of Health and Human Services, not later than 6 months after
the date of enactment of this Act, shall --
(A) review all infectious and communicable diseases which may be transmitted through
handling the food supply;
(B) publish a list of infectious and communicable diseases which are transmitted through
handling the food supply;
(C) publish the methods by which such diseases are transmitted; and
(D) widely disseminate such information regarding the list of diseases and their modes of
transmissability to the general public.
Such list shall be updated annually.
(2) Applications. -- In any case in which an individual has an infectious or communicable
disease that is transmitted to others through the handling of food, that is included on the list
developed by the Secretary of Health and Human Services under paragraph (1), and which
cannot be eliminated by reasonable accommodation, a covered entity may refuse to assign or
continue to assign such individual to a job involving food handling.
(3) Construction. -- Nothing in this Act shall be construed to preempt, modify, or amend any
6
Appendix A
Public Law
State, county, or local law, ordinance, or regulation applicable to food handling which is de-
signed to protect the public health from individuals who pose a significant risk to the health or
safety of others, which cannot be eliminated by reasonable accommodation, pursuant to the list
of infectious or communicable diseases and the modes of transmissability published by the
Secretary of Health and Human Services.
SEC. 104. ILLEGAL USE OF DRUGS AND ALCOHOL.
42 USC 12114.
(a) Qualified Individual With a Disability. -- For purposes of this title, the term "qualified
individual with a disability" shall not include any employee or applicant who is currently engag-
ing in the illegal use of drugs, when the covered entity acts on the basis of such use.
(b) Rules of Construction. -- Nothing in subsection (a) shall be construed to exclude as a quali-
fied individual with a disability an individual who --
(1) has successfully completed a supervised drug rehabilitation program and is no longer
engaging in the illegal use of drugs, or has otherwise been rehabilitated successfully and is no
longer engaging in such use;
(2) is participating in a supervised rehabilitation program and is no longer engaging in such
use; or
(3) is erroneously regarded as engaging in such use, but is not engaging in such use;
except that it shall not be a violation of this Act for a covered entity to adopt or administer
reasonable policies or procedures, including but not limited to drug testing, designed to ensure
that an individual described in paragraph (1) or (2) is no longer engaging in the illegal use of
drugs.
(c) Authority of Covered Entity. -- A covered entity --
(1) may prohibit the illegal use of drugs and the use of alcohol at the workplace by all em-
ployees;
(2) may require that employees shall not be under the influence of alcohol or be engaging in
the illegal use of drugs at the workplace;
(3) may require that employees behave in conformance with the requirements established
under the Drug-Free Workplace Act of 1988 (41 U.S.C. 701 et seq.);
(4) may hold an employee who engages in the illegal use of drugs or who is an alcoholic to
the same qualification standards for employment or job performance and behavior that such
entity holds other employees, even if any unsatisfactory performance or behavior is related to the
drug use or alcoholism of such employee; and
(5) may, with respect to Federal regulations regarding alcohol and the illegal use of drugs,
require that --
(A) employees comply with the standards established in such regulations of the Depart-
ment of Defense, if the employees of the covered entity are employed in an industry subject to
such regulations, including complying with regulations (if any) that apply to employment in
sensitive positions in such an industry, in the case of employees of the covered entity who are
employed in such positions (as defined in the regulations of the Department of Defense);
(B) employees comply with the standards established in such regulations of the Nuclear
Regulatory Commission, if the employees of the covered entity are employed in an industry
subject to such regulations, including complying with regulations (if any) that apply to employ-
ment in sensitive positions in such an industry, in the case of employees of the covered entity
7
Public Law
Appendix A
who are employed in such positions (as defined in the regulations of the Nuclear Regulatory
Commission); and
(C) employees comply with the standards established in such regulations of the Depart-
ment of Transportation, if the employees of the covered entity are employed in a transportation
industry subject to such regulations, including complying with such regulations (if any) that
apply to employment in sensitive positions in such an industry, in the case of employees of the
covered entity who are employed in such positions (as defined in the regulations of the Depart-
ment of Transportation).
(d) Drug Testing. --
(1) In general. -- For purposes of this title, a test to determine the illegal use of drugs shall
not be considered a medical examination.
(2) Construction. -- Nothing in this title shall be construed to encourage, prohibit, or autho-
rize the conducting of drug testing for the illegal use of drugs by job applicants or employees or
making employment decisions based on such test results.
(e) Transportation Employees. -- Nothing in this title shall be construed to encourage, prohibit,
restrict, or authorize the otherwise lawful exercise by entities subject to the jurisdiction of the
Department of Transportation of authority to --
(1) test employees of such entities in, and applicants for, positions involving safety-sensitive
duties for the illegal use of drugs and for on-duty impairment by alcohol; and
(2) remove such persons who test positive for illegal use of drugs and on-duty impairment by
alcohol pursuant to paragraph (1) from safety-sensitive duties in implementing subsection (c).
SEC. 105. POSTING NOTICES.
42 USC 12115.
Every employer, employment agency, labor organization, or joint labor-management committee
covered under this title shall post notices in an accessible format to applicants, employees, and
members describing the applicable provisions of this Act, in the manner prescribed by section
711 of the Civil Rights Act of 1964 (42 U.S.C. 2000e-10).
SEC. 106. REGULATIONS.
42 USC 12116.
Not later than 1 year after the date of enactment of this Act, the Commission shall issue regula-
tions in an accessible format to carry out this title in accordance with subchapter II of chapter 5
of title 5, United States Code.
SEC. 107. ENFORCEMENT.
42 USC 12117.
(a) Powers, Remedies, and Procedures. -- The powers, remedies, and procedures set forth in
sections 705, 706, 707, 709, and 710 of the Civil Rights Act of 1964 (42 U.S.C. 2000e-4, 2000e-
5, 2000e-6, 2000e-8, and 2000e-9) shall be the powers, remedies, and procedures this title
provides to the Commission, to the Attorney General, or to any person alleging discrimination
on the basis of disability in violation of any provision of this Act, or regulations promulgated
under section 106, concerning employment.
(b) Coordination. -- The agencies with enforcement authority for actions which allege employ-
8
Appendix A
Public Law
ment discrimination under this title and under the Rehabilitation Act of 1973 shall develop
procedures to ensure that administrative complaints filed under this title and under the Rehabili-
tation Act of 1973 are dealt with in a manner that avoids duplication of effort and prevents
imposition of inconsistent or conflicting standards for the same requirements under this title and
the Rehabilitation Act of 1973. The Commission, the Attorney General, and the Office of Fed-
eral Contract Compliance Programs shall establish such coordinating mechanisms (similar to
provisions contained in the joint regulations promulgated by the Commission and the Attorney
General at part 42 of title 28 and part 1691 of title 29, Code of Federal Regulations, and the
Memorandum of Understanding between the Commission and the Office of Federal Contract
Compliance Programs dated January 16, 1981 (46 Fed. Reg. 7435, January 23, 1981)) in regula-
tions implementing this title and Rehabilitation Act of 1973 not later than 18 months after the
date of enactment of this Act.
SEC. 108. EFFECTIVE DATE.
42 USC 12111 note.
This title shall become effective 24 months after the date of enactment.
*
*
TITLE V -- MISCELLANEOUS PROVISIONS
SEC. 501. CONSTRUCTION.
42 USC 12201.
(a) In General. -- Except as otherwise provided in this Act, nothing in this Act shall be construed
to apply a lesser standard than the standards applied under title V of the Rehabilitation Act of
1973 (29 U.S.C. 790 et seq.) or the regulations issued by Federal agencies pursuant to such title.
(b) Relationship to Other Laws. - Nothing in this Act shall be construed to invalidate or limit
the remedies, rights, and procedures of any Federal law or law of any State or political subdivi-
sion of any State or jurisdiction that provides greater or equal protection for the rights of
individuals with disabilities than are afforded by this Act. Nothing in this Act shall be construed
to preclude the prohibition of, or the imposition of restrictions on, smoking in places of employ-
ment covered by title I, in transportation covered by title II or III, or in places of public
accommodation covered by title III.
(c) Insurance. -- Titles I through IV of this Act shall not be construed to prohibit or restrict --
(1) an insurer, hospital or medical service company, health maintenance organization, or any
agent, or entity that administers benefit plans, or similar organizations from underwriting risks,
classifying risks, or administering such risks that are based on or not inconsistent with State law;
or
(2) a person or organization covered by this Act from establishing, sponsoring, observing or
administering the terms of a bona fide benefit plan that are based on underwriting risks, classify-
ing risks, or administering such risks that are based on or not inconsistent with State law; or
(3) a person or organization covered by this Act from establishing, sponsoring, observing or
9
Public Law
Appendix A
administering the terms of a bona fide benefit plan that is not subject to State laws that regulate
insurance.
Paragraphs (1), (2), and (3) shall not be used as a subterfuge to evade the purposes of title I and
III.
(d) Accommodations and Services. -- Nothing in this Act shall be construed to require an indi-
vidual with a disability to accept an accommodation, aid, service, opportunity, or benefit which
such individual chooses not to accept.
SEC. 502. STATE IMMUNITY.
42 USC 12202.
A State shall not be immune under the eleventh amendment to the Constitution of the United
States from an action in Federal or State court of competent jurisdiction for a violation of this
Act. In any action against a State for a violation of the requirements of this Act, remedies
(including remedies both at law and in equity) are available for such a violation to the same
extent as such remedies are available for such a violation in an action against any public or
private entity other than a State.
SEC. 503. PROHIBITION AGAINST RETALIATION AND COERCION.
42 USC 12203.
(a) Retaliation. -- No person shall discriminate against any individual because such individual
has opposed any act or practice made unlawful by this Act or because such individual made a
charge, testified, assisted, or participated in any manner in an investigation, proceeding, or
hearing under this Act.
(b) Interference, Coercion, or Intimidation. -- It shall be unlawful to coerce, intimidate, threaten,
or interfere with any individual in the exercise or enjoyment of, or on account of his or her
having exercised or enjoyed, or on account of his or her having aided or encouraged any other
individual in the exercise or enjoyment of, any right granted or protected by this Act.
(c) Remedies and Procedures. -- The remedies and procedures available under sections 107, 203,
and 308 of this Act shall be available to aggrieved persons for violations of subsections (a) and
(b), with respect to title I, title II and title III, respectively.
SEC. 504. REGULATIONS BY THE ARCHITECTURAL AND TRANSPORTATION
BARRIERS COMPLIANCE BOARD.
42 USC 12204.
(a) Issuance of Guidelines. -- Not later than 9 months after the date of enactment of this Act, the
Architectural and Transportation Barriers Compliance Board shall issue minimum guidelines
that shall supplement the existing Minimum Guidelines and Requirements for Accessible Design
for purposes of titles II and III of this Act.
(b) Contents of Guidelines. -- The supplemental guidelines issued under subsection (a) shall
establish additional requirements, consistent with this Act, to ensure that buildings, facilities, rail
passenger cars, and vehicles are accessible, in terms of architecture and design, transportation,
and communication, to individuals with disabilities.
(c) Qualified Historic Properties.
(1) In general. -- The supplemental guidelines issued under subsection (a) shall include
procedures and requirements for alterations that will threaten or destroy the historic significance
10
Appendix A
Public Law
of qualified historic buildings and facilities as defined in 4.1.7(1)(a) of the Uniform Federal
Accessibility Standards.
(2) Sites eligible for listing in national register. -- With respect to alterations of buildings or
facilities that are eligible for listing in the National Register of Historic Places under the Na-
tional Historic Preservation Act (16 U.S.C. 470 et seq.), the guidelines described in paragraph
(1) shall, at a minimum, maintain the procedures and requirements established in 4.1.7 (1) and
(2) of the Uniform Federal Accessibility Standards.
(3) Other sites. -- With respect to alterations of buildings or facilities designated as historic
under State or local law, the guidelines described in paragraph (1) shall establish procedures
equivalent to those established by 4.1.7(1) (b) and (c) of the Uniform Federal Accessibility
Standards, and shall require, at a minimum, compliance with the requirements established in
4.1.7(2) of such standards.
SEC. 505. ATTORNEY'S FEES.
42 USC 12205.
In any action or administrative proceeding commenced pursuant to this Act, the court or agency,
in its discretion, may allow the prevailing party, other than the United States, a reasonable
attorney's fee, including litigation expenses, and costs, and the United States shall be liable for
the foregoing the same as a private individual.
SEC. 506. TECHNICAL ASSISTANCE.
42 USC 12206.
(a) Plan for Assistance. --
(1) In general. -- Not later than 180 days after the date of enactment of this Act, the Attorney
General, in consultation with the Chair of the Equal Employment Opportunity Commission, the
Secretary of Transportation, the Chair of the Architectural and Transportation Barriers Compli-
ance Board, and the Chairman of the Federal Communications Commission, shall develop a plan
to assist entities covered under this Act, and other Federal agencies, in understanding the respon-
sibility of such entities and agencies under this Act.
(2) Publication of plan. -- The Attorney General shall publish the plan referred to in para-
graph (1) for public comment in accordance with subchapter II of chapter 5 of title 5, United
States Code (commonly known as the Administrative Procedure Act).
(b) Agency and Public Assistance. The Attorney General may obtain the assistance of other
Federal agencies in carrying out subsection (a), including the National Council on Disability, the
President's Committee on Employment of People with Disabilities, the Small Business Admini-
stration, and the Department of Commerce.
(c) Implementation. --
(1) Rendering assistance.- Each Federal agency that has responsibility under paragraph (2)
for implementing this Act may render technical assistance to individuals and institutions that
have rights or duties under the respective title or titles for which such agency has responsibility.
(2) Implementation of titles. --
(A) Title I. -- The Equal Employment Opportunity Commission and the Attorney Gen-
eral shall implement the plan for assistance developed under subsection (a), for title I.
(B) Title II. --
(i) Subtitle A. -- The Attorney General shall implement such plan for assistance for
11
Public Law
Appendix A
subtitle A of title II.
(ii) Subtitle B. -- The Secretary of Transportation shall implement such plan for assis-
tance for subtitle B of title II.
(C) Title III. -- The Attorney General, in coordination with the Secretary of Transportation
and the Chair of the Architectural Transportation Barriers Compliance Board, shall implement
such plan for assistance for title III, except for section 304, the plan for assistance for which
shall be implemented by the Secretary of Transportation.
(D) Title IV. -- The Chairman of the Federal Communications Commission, in coordination
with the Attorney General, shall implement such plan for assistance for title IV.
(3) Technical assistance manuals. -- Each Federal agency that has responsibility under para-
graph (2) for implementing this Act shall, as part of its implementation responsibilities, ensure
the availability and provision of appropriate technical assistance manuals to individuals or
entities with rights or duties under this Act no later than six months after applicable final regula-
tions are published under titles I, II, III, and IV.
(d) Grants and Contracts. --
(1) In general. -- Each Federal agency that has responsibility under subsection (c)(2) for
implementing this Act may make grants or award contracts to effectuate the purposes of this
section, subject to the availability of appropriations. Such grants and contracts may be awarded
to individuals, institutions not organized for profit and no part of the net earnings of which
inures to the benefit of any private shareholder or individual (including educational institutions),
and associations representing individuals who have rights or duties under this Act. Contracts
may be awarded to entities organized for profit, but such entities may not be the recipients or
[sic] grants described in this paragraph.
(2) Dissemination of information. -- Such grants and contracts, among other uses, may be
designed to ensure wide dissemination of information about the rights and duties established by
this Act and to provide information and technical assistance about techniques for effective
compliance with this Act.
(e) Failure to Receive Assistance. -- An employer, public accommodation, or other entity cov-
ered under this Act shall not be excused from compliance with the requirements of this Act
because of any failure to receive technical assistance under this section, including any failure in
the development or dissemination of any technical assistance manual authorized by this section.
SEC. 507. FEDERAL WILDERNESS AREAS.
42 USC 12207.
(a) Study. -- The National Council on Disability shall conduct a study and report on the effect
that wilderness designations and wilderness land management practices have on the ability of
individuals with disabilities to use and enjoy the National Wilderness Preservation System as
established under the Wilderness Act (16 U.S.C. 1131 et seq.).
(b) Submission of Report. -- Not later than 1 year after the enactment of this Act, the National
Council on Disability shall submit the report required under subsection (a) to Congress.
(c) Specific Wilderness Access. --
(1) In general. -- Congress reaffirms that nothing in the Wilderness Act is to be construed as
prohibiting the use of a wheelchair in a wilderness area by an individual whose disability re-
quires use of a wheelchair, and consistent with the Wilderness Act no agency is required to
provide any form of special treatment or accommodation, or to construct any facilities or modify
12
Appendix A
Public Law
any conditions of lands within a wilderness area in order to facilitate such use.
(2) Definition. -- For purposes of paragraph (1), the term "wheelchair" means a device
designed solely for use by a mobility-impaired person for locomotion, that is suitable for use in
an indoor pedestrian area.
SEC. 508. TRANSVESTITES.
42 USC 12208.
For the purposes of this Act, the term "disabled" or "disability" shall not apply to an individual
solely because that individual is a transvestite.
SEC. 509. COVERAGE OF CONGRESS AND THE AGENCIES OF THE LEGISLATIVE
BRANCH.
42 USC 12209.
(a) Coverage of the Senate. --
(1) Commitment to Rule XLII. -- The Senate reaffirms its commitment to Rule XLII of the
Standing Rules of the Senate which provides as follows:
"No member, officer, or employee of the Senate shall, with respect to employment by the Senate
or any office thereof --
"(a) fail or refuse to hire an individual;
"(b) discharge an individual; or
"(c) otherwise discriminate against an individual with respect to promotion,
compensation, or terms, conditions, or privileges of employment
on the basis of such individual's race, color, religion, sex, national origin, age, or state of physi-
cal handicap.".
(2) Matters Other Than Employment.--
(A) In General. -- The rights and protections under this Act shall, subject to subparagraph
(B), apply with respect to the conduct of the Senate regarding matters other than employment.
(B) Remedies. -- The Architect of the Capitol shall establish remedies and procedures to
be utilized with respect to the rights and protections provided pursuant to subparagraph (A).
Such remedies and procedures shall apply exclusively, after approval in accordance with
subparagraph (C).
(C) Proposed remedies and procedures. -- For purposes of subparagraph (B), the Archi-
tect of the Capitol shall submit proposed remedies and procedures to the Senate Committee on
Rules and Administration. The remedies and procedures shall be effective upon the approval of
the Committee on Rules and Administration.
(3) Exercise of rulemaking power. -- Notwithstanding any other provision of law, enforce-
ment and adjudication of the rights and protections referred to in paragraph (2) (A) shall be
within the exclusive jurisdiction of the United States Senate. The provisions of paragraph (1),
(2)[sic] are enacted by the Senate as an exercise of the rulemaking power of the Senate, with full
recognition of the right of the Senate to change its rules, in the same manner, and to the same
extent, as in the case of any other rule of the Senate.
(b) Coverage of the House of Representatives. --
(1) In general. -- Notwithstanding any other provision of this Act or of law, the purposes of
this Act shall, subject to paragraphs (2) and (3), apply in their entirety to the House of Represen-
tatives.
13
Public Law
Appendix A
(2) Employment in the House. --
(A) Application. -- The rights and protections under this Act shall, subject to subparagraph
(B), apply with respect to any employee in an employment position in the House of Representa-
tives and any employing authority of the House of Representatives.
(B) Administration. --
(i) In general. -- In the administration of this paragraph, the remedies and procedures
made applicable pursuant to the resolution described in clause (ii) shall apply exclusively.
(ii) Resolution. -- The resolution referred to in clause (i) is House Resolution 15 of the
One Hundred First Congress, as agreed to January 3, 1989, or any other provision that continues
in effect the provisions of, or is a successor to, the Fair Employment Practices Resolution
(House Resolution 558 of the One Hundredth Congress, as agreed to October 4, 1988).
(C) Exercise of rulemaking power. -- The provisions of subparagraph (B) are enacted by
the House of Representatives as an exercise of the rulemaking power of the House of Represen-
tatives, with full recognition of the right of the House to change its rules, in the same manner,
and to the same extent as in the case of any other rule of the House.
(3) Matters other than employment.
(A) In general. -- The rights and protections under this Act shall, subject to subparagraph
(B), apply with respect to the conduct of the House of Representatives regarding matters other
than employment.
(B) Remedies.- The Architect of the Capitol shall establish remedies and procedures to
be utilized with respect to the rights and protections provided pursuant to subparagraph (A).
Such remedies and procedures shall apply exclusively, after approval in accordance with
subparagraph (C).
(C) Approval.- For purposes of subparagraph (B), the Architect of the Capitol shall
submit proposed remedies and procedures to the Speaker of the House of Representatives. The
remedies and procedures shall be effective upon the approval of the Speaker, after consultation
with the House Office Building Commission.
(c) Instrumentalities of Congress.
(1) In general. -- The rights and protections under this Act shall, subject to paragraph (2),
apply with respect to the conduct of each instrumentality of the Congress.
(2) Establishment of remedies and procedures by instrumentalities. The chief official of each
instrumentality of the Congress shall establish remedies and procedures to be utilized with
respect to the rights and protections provided pursuant to paragraph (1). Such remedies and
procedures shall apply exclusively, except for the employees who are defined as Senate employ-
ees in section 201(c)(1) of the Civil Rights Act of 1991.
(3) Report to Congress. -- The chief official of each instrumentality of the Congress shall,
after establishing remedies and procedures for purposes of paragraph (2), submit to the Congress
a report describing the remedies and procedures.
(4) Definition of instrumentalities. -- For purposes of this section, instrumentalities of the
Congress include the following: the Architect of the Capitol, the Congressional Budget Office,
the General Accounting Office, the Government Printing Office, the Library of Congress, the
Office of Technology Assessment, and the United States Botanic Garden.
(5) Construction. -- Nothing in this section shall alter the enforcement procedures for indi-
viduals with disabilities provided in the General Accounting Office Personnel Act of 1980 and
regulations promulgated pursuant to that Act.
14
Appendix
A
Public Law
SEC. 510. ILLEGAL USE OF DRUGS.
42 USC 12210.
(a) In General. -- For purposes of this Act, the term "individual with a disability" does not
include an individual who is currently engaging in the illegal use of drugs, when the covered
entity acts on the basis of such use.
(b) Rules of Construction. -- Nothing in subsection (a) shall be construed to exclude as an
individual with a disability an individual who --
(1) has successfully completed a supervised drug rehabilitation program and is no longer
engaging in the illegal use of drugs, or has otherwise been rehabilitated successfully and is no
longer engaging in such use;
(2) is participating in a supervised rehabilitation program and is no longer engaging in such
use; or
(3) is erroneously regarded as engaging in such use, but is not engaging in such use; except
that it shall not be a violation of this Act for a covered entity to adopt or administer reasonable
policies or procedures, including but not limited to drug testing, designed to ensure that an
individual described in paragraph (1) or (2) is no longer engaging in the illegal use of drugs;
however, nothing in this section shall be construed to encourage, prohibit, restrict, or authorize
the conducting of testing for the illegal use of drugs.
(c) Health and Other Services. -- Notwithstanding subsection (a) and section 511(b)(3), an
individual shall not be denied health services, or services provided in connection with drug
rehabilitation, on the basis of the current illegal use of drugs if the individual is otherwise
entitled to such services.
(d) Definition of Illegal use of drugs. --
(1) In general. -- The term "illegal use of drugs" means the use of drugs, the possession or
distribution of which is unlawful under the Controlled Substances Act (21 U.S.C. 812). Such
term does not include the use of a drug taken under supervision by a licensed health care profes-
sional, or other uses authorized by the Controlled Substances Act or other provisions of Federal
law.
(2) Drugs. -- The term "drug" means a controlled substance, as defined in schedules I
through V of section 202 of the Controlled Substances Act.
SEC. 511. DEFINITIONS.
42 USC 12211.
(a) Homosexuality and Bisexuality. -- For purposes of the definition of "disability" in section
3(2), homosexuality and bisexuality are not impairments and as such are not disabilities under
this Act.
(b) Certain Conditions. -- Under this Act, the term "disability" shall not include --
(1) transvestism, transsexualism, pedophilia, exhibitionism, voyeurism, gender identity
disorders not resulting from physical impairments, or other sexual behavior disorders;
(2) compulsive gambling, kleptomania, or pyromania; or
(3) psychoactive substance use disorders resulting from current illegal use of drugs.
15
Public Law
Appendix A
SEC. 512. AMENDMENTS TO THE REHABILITATION ACT.
42 USC 12115.
(a) Definition of Handicapped Individual. -- Section 7(8) of the Rehabilitation Act of 1973 (29
U.S.C. 706(8)) is amended by redesignating subparagraph (C) as subparagraph (D), and by
inserting after subparagraph (B) the following subparagraph:
"(C)(i) For purposes of title V, the term 'individual with handicaps' does not include an
individual who is currently engaging in the illegal use of drugs, when a covered entity acts on
the basis of such use.
"(ii) Nothing in clause (i) shall be construed to exclude as an individual with handicaps an
individual who --
"(I) has successfully completed a supervised drug rehabilitation program and is no longer
engaging in the illegal use of drugs, or has otherwise been rehabilitated successfully and is no
longer engaging in such use;
"(II) is participating in a supervised rehabilitation program and is no longer engaging in
such use; or
"(III) is erroneously regarded as engaging in such use, but is not engaging in such use;
except that it shall not be a violation of this Act for a covered entity to adopt or administer
reasonable policies or procedures, including but not limited to drug testing, designed to ensure
that an individual described in subclause (I) or (II) is no longer engaging in the illegal use of
drugs.
"(iii) Notwithstanding clause (i), for purposes of programs and activities providing health
services and services provided under titles I, II and III, an individual shall not be excluded from
the benefits of such programs or activities on the basis of his or her current illegal use of drugs if
he or she is otherwise entitled to such services.
"(iv) For purposes of programs and activities providing educational services, local educa-
tional agencies may take disciplinary action pertaining to the use or possession of illegal drugs or
alcohol against any handicapped student who currently is engaging in the illegal use of drugs or
in the use of alcohol to the same extent that such disciplinary action is taken against nonhandi-
capped students. Furthermore, the due process procedures at 34 CFR 104.36 shall not apply to
such disciplinary actions.
"(v) For purposes of sections 503 and 504 as such sections relate to employment, the term
'individual with handicaps' does not include any individual who is an alcoholic whose current
use of alcohol prevents such individual from performing the duties of the job in question or
whose employment, by reason of such current alcohol abuse, would constitute a direct threat to
property or the safety of others.".
(b) Definition of Illegal Drugs. -- Section 7 of the Rehabilitation Act of 1973 (29 U.S.C. 706) is
amended by adding at the end the following new paragraph:
"(22)(A) The term 'drug' means a controlled substance, as defined in schedules I through V of
section 202 of the Controlled Substances Act (21 U.S.C. 812).
"(B) The term 'illegal use of drugs' means the use of drugs, the possession or distribution of
which is unlawful under the Controlled Substances Act. Such term does not include the use of a
drug taken under supervision by a licensed health care professional, or other uses authorized by
the Controlled Substances Act or other provisions of Federal law."
(c) Conforming Amendments. -- Section 7(8)(B) of the Rehabilitation Act of 1973 (29 U.S.C.
706(8)(B)) is amended
16
Appendix A
Public Law
(1) in the first sentence, by striking "Subject to the second sentence of this subparagraph,"
and inserting "Subject to subparagraphs (C) and (D),";
and
(2) by striking the second sentence.
SEC. 513. ALTERNATIVE MEANS OF DISPUTE RESOLUTION.
42 USC 12212.
Where appropriate and to the extent authorized by law, the use of alternative means of dispute
resolution, including settlement negotiations, conciliation, facilitation, mediation, factfinding,
minitrials, and arbitration, is encouraged to resolve disputes arising under this Act.
SEC. 514. SEVERABILITY.
42 USC 12213.
Should any provision in this Act be found to be unconstitutional by a court of law, such provi-
sion shall be severed from the remainder of the Act, and such action shall not affect the
enforceability of the remaining provisions of the Act.
Approved July 26, 1990; Amended November 21, 1991.
17
APPENDIX B
EEOC Title I Regulations
and
Interpretive Appendix
Appendix B
Title I Reg
29 CFR 1630 is amended to read as follows:
PART 1630- REGULATIONS TO IMPLEMENT THE EQUAL EMPLOYMENT
PROVISIONS OF THE AMERICANS WITH DISABILITIES ACT
Sec.
1630.1 Purpose, applicability, and construction.
1630.2 Definitions.
1630.3 Exceptions to the definitions of "Disability" and "Qualified Individual with a Disability."
1630.4 Discrimination prohibited.
1630.5 Limiting, segregating, and classifying.
1630.6 Contractual or other arrangements.
1630.7 Standards, criteria, or methods of administration.
1630.8 Relationship or association with an individual with a disability.
1630.9 Not making reasonable accommodation.
1630.10 Qualification standards, tests, and other selection criteria.
1630.11 Administration of tests.
1630.12 Retaliation and coercion.
1630.13 Prohibited medical examinations and inquiries.
1630.14 Medical examinations and inquiries specifically permitted.
1630.15 Defenses.
1630.16 Specific activities permitted.
Appendix to part 1630 - Interpretive Guidance on Title I of the Americans with Disabilities Act.
Authority: 42 U.S.C. 12116.
B-1
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.1 Purpose, applicabil-
Section 1630.1 Purpose, Applicability and Construction
ity, and construction.
(a) Purpose. The purpose
Section 1630.1(a) Purpose
of this part is to implement
The Americans with Disabilities Act was signed into law on
title I of the Americans with
July 26, 1990. It is an antidiscrimination statute that requires
Disabilities Act (42 U.S.C.
that individuals with disabilities be given the same consider-
12101, et seq.) (ADA),
ation for employment that individuals without disabilities are
requiring equal employment
given. An individual who is qualified for an employment
opportunities for qualified
opportunity cannot be denied that opportunity because of the
individuals with disabilities,
fact that the individual is disabled. The purpose of title I and
and sections 3(2), 3(3), 501,
this part is to ensure that qualified individuals with disabilities
503, 506(e), 508, 510, and
are protected from discrimination on the basis of disability.
511 of the ADA as those
sections pertain to the em-
The ADA uses the term "disabilities" rather than the term
ployment of qualified indi-
"handicaps" used in the Rehabilitation Act of 1973, 29
viduals with disabilities.
U.S.C. 701-796. Substantively, these terms are equivalent. As
noted by the House Committee on the Judiciary, "[t]he use of
the term 'disabilities' instead of the term 'handicaps' reflects
the desire of the Committee to use the most current terminol-
ogy. It reflects the preference of persons with disabilities to
use that term rather than 'handicapped' as used in previous
laws, such as the Rehabilitation Act of 1973 H.R. Rep.
No. 485 Part 3, 101st Cong., 2d Sess. 26-27 (1990) [hereinaf-
ter House Judiciary Report]; see also S. Rep. No. 116, 101st
Cong., 1st Sess. 21 (1989) [hereinafter Senate Report]; H.R.
Rep. No. 485 Part 2, 101st Cong., 2d Sess. 50-51 (1990)
[hereinafter House Labor Report].
The use of the term "Americans" in the title of the ADA is not
intended to imply that the Act only applies to United States
citizens. Rather, the ADA protects all qualified individuals
with disabilities, regardless of their citizenship status or
nationality.
(b) Applicability. This
Section 1630.1(b) and (c) Applicability and Construction
part applies to "covered
Unless expressly stated otherwise, the standards applied in the
entities" as defined at section
ADA are not intended to be lesser than the standards applied
1630.2(b).
under the Rehabilitation Act of 1973.
(c) Construction. -- (1) In
The ADA does not preempt any Federal law, or any state or
general. Except as otherwise
local law, that grants to individuals with disabilities protection
provided in this part, this part
greater than or equivalent to that provided by the ADA. This
does not apply a lesser
means that the existence of a lesser standard of protection to
standard than the standards
individuals with disabilities under the ADA will not provide a
applied under title V of the
defense to failing to meet a higher standard under another law.
Rehabilitation Act of 1973
Thus, for example, title I of the ADA would not be a defense
B-2
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(29 U.S.C. 790 - 794a), or
to failing to collect information required to satisfy the affirma-
the regulations issued by
tive action requirements of Section 503 of the Rehabilitation
Federal agencies pursuant to
Act. On the other hand, the existence of a lesser standard
that title.
under another law will not provide a defense to failing to meet
a higher standard under the ADA. See House Labor Report at
(2) Relationship to other
135; House Judiciary Report at 69-70.
laws. This part does not
invalidate or limit the
This also means that an individual with a disability could
remedies, rights, and proce-
choose to pursue claims under a state discrimination or tort
dures of any Federal law or
law that does not confer greater substantive rights, or even
law of any State or political
confers fewer substantive rights, if the potential available
subdivision of any State or
remedies would be greater than those available under the ADA
jurisdiction that provides
and this part. The ADA does not restrict an individual with a
greater or equal protection
disability from pursuing such claims in addition to charges
for the rights of individuals
brought under this part. House Judiciary at 69-70.
with disabilities than are
afforded by this part.
The ADA does not automatically preempt medical standards
or safety requirements established by Federal law or regula-
tions. It does not preempt State, county, or local laws, ordi-
nances or regulations that are consistent with this part, and are
designed to protect the public health from individuals who
pose a direct threat, that cannot be eliminated or reduced by
reasonable accommodation, to the health or safety of others.
However, the ADA does preempt inconsistent requirements
established by state or local law for safety or security sensitive
positions. See Senate Report at 27; House Labor Report at 57.
An employer allegedly in violation of this part cannot success-
fully defend its actions by relying on the obligation to comply
with the requirements of any state or local law that imposes
prohibitions or limitations on the eligibility of qualified indi-
viduals with disabilities to practice any occupation or profes-
sion. For example, suppose a municipality has an ordinance
that prohibits individuals with tuberculosis from teaching
school children. If an individual with dormant tuberculosis
challenges a private school's refusal to hire him or her because
of the tuberculosis, the private school would not be able to
rely on the city ordinance as a defense under the ADA.
B-3
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.2 Definitions.
Sections 1630.2(a)-(f) Commission, Covered Entity, etc.
(a) Commission means
The definitions section of part 1630 includes several terms that
the Equal Employment
are identical, or almost identical, to the terms found in title VII
Opportunity Commission
of the Civil Rights Act of 1964. Among these terms are "Com-
established by Section 705 of
mission," "Person," "State," and "Employer." These terms are
the Civil Rights Act of 1964
to be given the same meaning under the ADA that they are
(42 U.S.C. 2000e-4).
given under title VII.
(b) Covered Entity means
In general, the term "employee" has the same meaning that it
an employer, employment
is given under title VII. However, the ADA's definition of
agency, labor organization,
"employee" does not contain an exception, as does title VII,
or joint labor management
for elected officials and their personal staffs. It should be
committee.
further noted that all state and local governments are covered
by title II of the ADA whether or not they are also covered by
(c) Person, labor organi-
this part. Title II, which is enforced by the Department of
zation. employment agency.
Justice, becomes effective on January 26, 1992. See 28 CFR
commerce and industry
part 35.
affecting commerce shall
have the same meaning given
The term "covered entity" is not found in title VII. However,
those terms in Section 701 of
the title VII definitions of the entities included in the term
the Civil Rights Act of 1964
"covered entity" (e.g., employer, employment agency, etc.) are
(42 U.S.C. 2000e).
applicable to the ADA.
(d) State means each of
the several States, the District
of Columbia, the Common-
wealth of Puerto Rico, Guam,
American Samoa, the Virgin
Islands, the Trust Territory of
the Pacific Islands, and the
Commonwealth of the North-
ern Mariana Islands.
(e) Employer. -- (1) In
general. The term "em-
ployer" means a person
engaged in an industry
affecting commerce who has
15 or more employees for
each working day in each of
20 or more calendar weeks in
the current or preceding
calendar year, and any agent
of such person, except that,
from July 26, 1992 through
July 25, 1994, an employer
B-4
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
means a person engaged in
an industry affecting com-
merce who has 25 or more
employees for each working
day in each of 20 or more
calendar weeks in the
current or preceding year
and any agent of such
person.
(2) Exceptions. The
term employer does not
include --
(i) the United States, a
corporation wholly owned
by the government of the
United States, or an Indian
tribe; or
(ii) a bona fide private
membership club (other than
a labor organization) that is
exempt from taxation under
Section 501(c) of the Inter-
nal Revenue Code of 1986.
(f) Employee means an
individual employed by an
employer.
B-5
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(g) Disability means,
Section 1630.2(g) Disability
with respect to an
In addition to the term "covered entity," there are several other
individual --
terms that are unique to the ADA. The first of these is the term
"disability." Congress adopted the definition of this term from
(1) a physical or mental
the Rehabilitation Act definition of the term "individual with
impairment that substan-
handicaps." By so doing, Congress intended that the relevant
tially limits one or more of
caselaw developed under the Rehabilitation Act be generally
the major life activities of
applicable to the term "disability" as used in the ADA. Senate
such individual;
Report at 21; House Labor Report at 50; House Judiciary
Report at 27.
(2) a record of such an
impairment; or
The definition of the term "disability" is divided into three
parts. An individual must satisfy at least one of these parts in
(3) being regarded as
order to be considered an individual with a disability for
having such an impairment.
purposes of this part. An individual is considered to have a
(See section 1630.3 for
"disability" if that individual either (1) has a physical or
exceptions to this defini-
mental impairment which substantially limits one or more of
tion).
that person's major life activities, (2) has a record of such an
impairment, or, (3) is regarded by the covered entity as having
such an impairment.
To understand the meaning of the term "disability," it is
necessary to understand, as a preliminary matter, what is
meant by the terms "physical or mental impairment," "major
life activity," and "substantially limits." Each of these terms is
discussed below.
B-6
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(h) Physical or mental
Section 1630.2(h) Physical or Mental Impairment
impairment means:
This term adopts the definition of the term "physical or mental
impairment" found in the regulations implementing Section
(1) Any physiological
504 of the Rehabilitation Act at 34 CFR part 104. It defines
disorder, or condition, cos-
physical or mental impairment as any physiological disorder
metic disfigurement, or
or condition, cosmetic disfigurement, or anatomical loss
anatomical loss affecting one
affecting one or more of several body systems, or any mental
or more of the following
or psychological disorder.
body systems: neurological,
musculoskeletal, special
The existence of an impairment is to be determined without
sense organs, respiratory
regard to mitigating measures such as medicines, or assistive
(including speech organs),
or prosthetic devices. See Senate Report at 23; House Labor
cardiovascular, reproductive,
Report at 52; House Judiciary Report at 28. For example, an
digestive, genito-urinary,
individual with epilepsy would be considered to have an
hemic and lymphatic, skin,
impairment even if the symptoms of the disorder were com-
and endocrine; or
pletely controlled by medicine. Similarly, an individual with
hearing loss would be considered to have an impairment even
(2) Any mental or
if the condition were correctable through the use of a hearing
psychological disorder, such
aid.
as mental retardation, organic
brain syndrome, emotional or
It is important to distinguish between conditions that are
mental illness, and specific
impairments and physical, psychological, environmental,
learning disabilities.
cultural and economic characteristics that are not impairments.
The definition of the term "impairment" does not include
physical characteristics such as eye color, hair color, left-
handedness, or height, weight or muscle tone that are within
"normal" range and are not the result of a physiological
disorder. The definition, likewise, does not include character-
istic predisposition to illness or disease. Other conditions, such
as pregnancy, that are not the result of a physiological disorder
are also not impairments. Similarly, the definition does not
include common personality traits such as poor judgment or a
quick temper where these are not symptoms of a mental or
psychological disorder. Environmental, cultural, or economic
disadvantages such as poverty, lack of education or a prison
record are not impairments. Advanced age, in and of itself, is
also not an impairment. However, various medical conditions
commonly associated with age, such as hearing loss,
osteoporosis, or arthritis would constitute impairments within
the meaning of this part. See Senate Report at 22-23; House
Labor Report at 51-52; House Judiciary Report at 28-29.
B-7
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(i) Major Life Activities
Section 1630.2(i) Major Life Activities
means functions such as
This term adopts the definition of the term "major life activi-
caring for oneself, perform-
ties" found in the regulations implementing Section 504 of the
ing manual tasks, walking,
Rehabilitation Act at 34 CFR part 104. "Major life activities"
seeing, hearing, speaking,
are those basic activities that the average person in the general
breathing, learning, and
population can perform with little or no difficulty. Major life
working.
activities include caring for oneself, performing manual tasks,
walking, seeing, hearing, speaking, breathing, learning, and
working. This list is not exhaustive. For example, other major
life activities include, but are not limited to, sitting, standing,
lifting, reaching. See Senate Report at 22; House Labor Report
at 52; House Judiciary Report at 28.
B-8
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(j) Substantially limits. --
Section 1630.2(j) Substantially Limits
(1) The term "substantially
Determining whether a physical or mental impairment exists is
limits" means:
only the first step in determining whether or not an individual
is disabled. Many impairments do not impact an individual's
(i) Unable to perform a
life to the degree that they constitute disabling impairments.
major life activity that the
An impairment rises to the level of disability if the impairment
average person in the general
substantially limits one or more of the individual's major life
population can perform; or
activities. Multiple impairments that combine to substantially
limit one or more of an individual's major life activities also
(ii) Significantly re-
constitute a disability.
stricted as to the condition,
manner or duration under
The ADA and this part, like the Rehabilitation Act of 1973, do
which an individual can
not attempt a "laundry list" of impairments that are "disabili-
perform a particular major
ties." The determination of whether an individual has a dis-
life activity as compared to
ability is not necessarily based on the name or diagnosis of the
the condition, manner, or
impairment the person has, but rather on the effect of that
duration under which the
impairment on the life of the individual. Some impairments
average person in the general
may be disabling for particular individuals but not for others,
population can perform that
depending on the stage of the disease or disorder, the presence
same major life activity.
of other impairments that combine to make the impairment
disabling or any number of other factors. Other impairments,
(2) The following factors
however, such as HIV infection, are inherently substantially
should be considered in
limiting.
determining whether an
individual is substantially
On the other hand, temporary, non-chronic impairments of
limited in a major life activ-
short duration, with little or no long term or permanent im-
ity:
pact, are usually not disabilities. Such impairments may
include, but are not limited to, broken limbs, sprained joints,
(i) The nature and
concussions, appendicitis, and influenza. Similarly, except in
severity of the impairment;
rare circumstances, obesity is not considered a disabling
impairment.
(ii) The duration or
expected duration of the
An impairment that prevents an individual from performing a
impairment; and
major life activity substantially limits that major life activity.
For example, an individual whose legs are paralyzed is sub-
(iii) The permanent or
stantially limited in the major life activity of walking because
long term impact, or the
he or she is unable, due to the impairment, to perform that
expected permanent or long
major life activity.
term impact of or resulting
from the impairment.
Alternatively, an impairment is substantially limiting if it
significantly restricts the duration, manner or condition under
(3) With respect to the
which an individual can perform a particular major life activ-
major life activity of
ity as compared to the average person in the general
"working"
population's ability to perform that same major life activity.
Thus, for example, an individual who, because of an impair-
(i) The term "substan-
ment, can only walk for very brief periods of time would be
B-9
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
tially limits" means signifi-
substantially limited in the major life activity of walking. An
cantly restricted in the ability
individual who uses artificial legs would likewise be substan-
to perform either a class of
tially limited in the major life activity of walking because the
jobs or a broad range of jobs
individual is unable to walk without the aid of prosthetic
in various classes as com-
devices. Similarly, a diabetic who without insulin would lapse
pared to the average person
into a coma would be substantially limited because the indi-
having comparable training,
vidual cannot perform major life activities without the aid of
skills and abilities. The
medication. See Senate Report at 23; House Labor Report at
inability to perform a single,
52. It should be noted that the term "average person" is not
particular job does not
intended to imply a precise mathematical "average."
constitute a substantial
limitation in the major life
Part 1630 notes several factors that should be considered in
activity of working.
making the determination of whether an impairment is sub-
stantially limiting. These factors are (1) the nature and severity
(ii) In addition to the
of the impairment, (2) the duration or expected duration of the
factors listed in paragraph
impairment, and (3) the permanent or long term impact, or the
(j)(2) of this section, the
expected permanent or long term impact of, or resulting from,
following factors may be
the impairment. The term "duration," as used in this context,
considered in determining
refers to the length of time an impairment persists, while the
whether an individual is
term "impact" refers to the residual effects of an impairment.
substantially limited in the
Thus, for example, a broken leg that takes eight weeks to heal
major life activity of "work-
is an impairment of fairly brief duration. However, if the
ing":
broken leg heals improperly, the "impact" of the impairment
would be the resulting permanent limp. Likewise, the effect
(A) The geographical area
on cognitive functions resulting from traumatic head injury
to which the individual has
would be the "impact" of that impairment.
reasonable access;
The determination of whether an individual is substantially
(B) The job from which
limited in a major life activity must be made on a case by case
the individual has been
basis, without regard to mitigating measures such as medi-
disqualified because of an
cines, or assistive or prosthetic devices. An individual is not
impairment, and the number
substantially limited in a major life activity if the limitation,
and types of jobs utilizing
when viewed in light of the factors noted above, does not
similar training, knowledge,
amount to a significant restriction when compared with the
skills or abilities, within that
abilities of the average person. For example, an individual
geographical area, from
who had once been able to walk at an extraordinary speed
which the individual is also
would not be substantially limited in the major life activity of
disqualified because of the
walking if, as a result of a physical impairment, he or she were
impairment (class of jobs);
only able to walk at an average speed, or even at moderately
and/or
below average speed.
(C) The job from which
It is important to remember that the restriction on the perfor-
the individual has been
mance of the major life activity must be the result of a condi-
disqualified because of an
tion that is an impairment. As noted earlier, advanced age,
impairment, and the number
physical or personality characteristics, and environmental,
and types of other jobs not
cultural, and economic disadvantages are not impairments.
B-10
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
utilizing similar training,
Consequently, even if such factors substantially limit an
knowledge, skills or abilities,
individual's ability to perform a major life activity, this limita-
within that geographical area,
tion will not constitute a disability. For example, an individual
from which the individual is
who is unable to read because he or she was never taught to
also disqualified because of
read would not be an individual with a disability because lack
the impairment (broad range
of education is not an impairment. However, an individual
of jobs in various classes).
who is unable to read because of dyslexia would be an indi-
vidual with a disability because dyslexia, a learning disability,
is an impairment.
If an individual is not substantially limited with respect to any
other major life activity, the individual's ability to perform the
major life activity of working should be considered. If an
individual is substantially limited in any other major life
activity, no determination should be made as to whether the
individual is substantially limited in working. For example, if
an individual is blind, i.e., substantially limited in the major
life activity of seeing, there is no need to determine whether
the individual is also substantially limited in the major life
activity of working. The determination of whether an indi-
vidual is substantially limited in working must also be made
on a case by case basis.
This part lists specific factors that may be used in making the
determination of whether the limitation in working is "sub-
stantial." These factors are:
(1) the geographical area to which the individual has reason-
able access;
(2) the job from which the individual has been disqualified
because of an impairment, and the number and types of jobs
utilizing similar training, knowledge, skills or abilities, within
that geographical area, from which the individual is also
disqualified because of the impairment (class of jobs); and/or
(3) the job from which the individual has been disqualified
because of an impairment, and the number and types of other
jobs not utilizing similar training, knowledge, skills or abili-
ties, within that geographical area, from which the individual
is also disqualified because of the impairment (broad range of
jobs in various classes).
Thus, an individual is not substantially limited in working just
because he or she is unable to perform a particular job for one
employer, or because he or she is unable to perform a special-
B-11
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
ized job or profession requiring extraordinary skill, prowess or
talent. For example, an individual who cannot be a commer-
cial airline pilot because of a minor vision impairment, but
who can be a commercial airline co-pilot or a pilot for a
courier service, would not be substantially limited in the major
life activity of working. Nor would a professional baseball
pitcher who develops a bad elbow and can no longer throw a
baseball be considered substantially limited in the major life
activity of working. In both of these examples, the individuals
are not substantially limited in the ability to perform any other
major life activity and, with regard to the major life activity of
working, are only unable to perform either a particular special-
ized job or a narrow range of jobs. See Forrisi V. Bowen, 794
F.2d 931 (4th Cir. 1986); Jasany V. U.S. Postal Service, 755
F.2d 1244 (6th Cir. 1985); E.E Black, Ltd. V. Marshall, 497 F.
Supp. 1088 (D. Hawaii 1980).
On the other hand, an individual does not have to be totally
unable to work in order to be considered substantially limited
in the major life activity of working. An individual is substan-
tially limited in working if the individual is significantly
restricted in the ability to perform a class of jobs or a broad
range of jobs in various classes, when compared with the
ability of the average person with comparable qualifications to
perform those same jobs. For example, an individual who has
a back condition that prevents the individual from performing
any heavy labor job would be substantially limited in the
major life activity of working because the individual's impair-
ment eliminates his or her ability to perform a class of jobs.
This would be so even if the individual were able to perform
jobs in another class, e.g., the class of semi-skilled jobs.
Similarly, suppose an individual has an allergy to a substance
found in most high rise office buildings, but seldom found
elsewhere, that makes breathing extremely difficult. Since this
individual would be substantially limited in the ability to
perform the broad range of jobs in various classes that are
conducted in high rise office buildings within the geographical
area to which he or she has reasonable access, he or she would
be substantially limited in working.
The terms "number and types of jobs" and "number and types
of other jobs," as used in the factors discussed above, are not
intended to require an onerous evidentiary showing. Rather,
the terms only require the presentation of evidence of general
employment demographics and/or of recognized occupational
classifications that indicate the approximate number of jobs
B-12
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(e.g., "few," "many," "most") from which an individual would
be excluded because of an impairment.
If an individual has a "mental or physical impairment" that
"substantially limits" his or her ability to perform one or more
"major life activities," that individual will satisfy the first part
of the regulatory definition of "disability" and will be consid-
ered an individual with a disability. An individual who satis-
fies this first part of the definition of the term "disability" is
not required to demonstrate that he or she satisfies either of the
other parts of the definition. However, if an individual is
unable to satisfy this part of the definition, he or she may be
able to satisfy one of the other parts of the definition.
B-13
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(k) Has a record of such
Section 1630.2(k) Record of a Substantially Limiting
impairment means has a
Condition
history of, or has been
The second part of the definition provides that an individual
misclassified as having, a
with a record of an impairment that substantially limits a
mental or physical impair-
major life activity is an individual with a disability. The intent
ment that substantially limits
of this provision, in part, is to ensure that people are not
one or more major life
discriminated against because of a history of disability. For
activities.
example, this provision protects former cancer patients from
discrimination based on their prior medical history. This
provision also ensures that individuals are not discriminated
against because they have been misclassified as disabled. For
example, individuals misclassified as learning disabled are
protected from discrimination on the basis of that erroneous
classification. Senate Report at 23; House Labor Report at 52-
53; House Judiciary Report at 29.
This part of the definition is satisfied if a record relied on by
an employer indicates that the individual has or has had a
substantially limiting impairment. The impairment indicated in
the record must be an impairment that would substantially
limit one or more of the individual's major life activities.
There are many types of records that could potentially contain
this information, including but not limited to, education,
medical, or employment records.
The fact that an individual has a record of being a disabled
veteran, or of disability retirement, or is classified as disabled
for other purposes does not guarantee that the individual will
satisfy the definition of "disability" under part 1630. Other
statutes, regulations and programs may have a definition of
"disability" that is not the same as the definition set forth in
the ADA and contained in part 1630. Accordingly, in order for
an individual who has been classified in a record as "disabled"
for some other purpose to be considered disabled for purposes
of part 1630, the impairment indicated in the record must be a
physical or mental impairment that substantially limits one or
more of the individual's major life activities.
B-14
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(1) Is regarded as having
Section 1630.2(I) Regarded as Substantially Limited in a
such an impairment means:
Major Life Activity
If an individual cannot satisfy either the first part of the defini-
(1) Has a physical or
tion of "disability" or the second "record of" part of the
mental impairment that does
definition, he or she may be able to satisfy the third part of the
not substantially limit major
definition. The third part of the definition provides that an
life activities but is treated by
individual who is regarded by an employer or other covered
a covered entity as constitut-
entity as having an impairment that substantially limits a
ing such limitation;
major life activity is an individual with a disability.
(2) Has a physical or
There are three different ways in which an individual may
mental impairment that
satisfy the definition of "being regarded as having a disabil-
substantially limits major life
ity":
activities only as a result of
the attitudes of others toward
(1) The individual may have an impairment which is not
such impairment; or
substantially limiting but is perceived by the employer or other
covered entity as constituting a substantially limiting impair-
(3) Has none of the
ment;
impairments defined in
paragraphs (h)(1) or (2) of
(2) the individual may have an impairment which is only
this section but is treated by a
substantially limiting because of the attitudes of others toward
covered entity as having a
the impairment; or
substantially limiting impair-
ment.
(3) the individual may have no impairment at all but is re-
garded by the employer or other covered entity as having a
substantially limiting impairment.
Senate Report at 23; House Labor Report at 53; House Judi-
ciary Report at 29.
An individual satisfies the first part of this definition if the
individual has an impairment that is not substantially limiting,
but the covered entity perceives the impairment as being
substantially limiting. For example, suppose an employee has
controlled high blood pressure that is not substantially limit-
ing. If an employer reassigns the individual to less strenuous
work because of unsubstantiated fears that the individual will
suffer a heart attack if he or she continues to perform strenu-
ous work, the employer would be regarding the individual as
disabled.
An individual satisfies the second part of the "regarded as"
definition if the individual has an impairment that is only
substantially limiting because of the attitudes of others toward
the condition. For example, an individual may have a promi-
nent facial scar or disfigurement, or may have a condition that
periodically causes an involuntary jerk of the head but does
B-15
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
not limit the individual's major life activities. If an employer
discriminates against such an individual because of the nega-
tive reactions of customers, the employer would be regarding
the individual as disabled and acting on the basis of that
perceived disability. See Senate Report at 24; House Labor
Report at 53; House Judiciary Report at 30-31.
An individual satisfies the third part of the "regarded as"
definition of "disability" if the employer or other covered
entity erroneously believes the individual has a substantially
limiting impairment that the individual actually does not have.
This situation could occur, for example, if an employer dis-
charged an employee in response to a rumor that the employee
is infected with Human Immunodeficiency Virus (HIV). Even
though the rumor is totally unfounded and the individual has
no impairment at all, the individual is considered an individual
with a disability because the employer perceived of this
individual as being disabled. Thus, in this example, the em-
ployer, by discharging this employee, is discriminating on the
basis of disability.
The rationale for the "regarded as" part of the definition of
disability was articulated by the Supreme Court in the context
of the Rehabilitation Act of 1973 in School Board of Nassau
County V. Arline, 480 U.S. 273 (1987). The Court noted that,
although an individual may have an impairment that does not
in fact substantially limit a major life activity, the reaction of
others may prove just as disabling. "Such an impairment might
not diminish a person's physical or mental capabilities, but
could nevertheless substantially limit that person's ability to
work as a result of the negative reactions of others to the
impairment." 480 U.S. at 283. The Court concluded that by
including "regarded as" in the Rehabilitation Act's definition,
"Congress acknowledged that society's accumulated myths
and fears about disability and diseases are as handicapping as
are the physical limitations that flow from actual impairment."
480 U.S. at 284.
An individual rejected from a job because of the "myths, fears
and sterotypes" associated with disabilities would be covered
under this part of the definition of disability, whether or not
the employer's or other covered entity's perception were
shared by others in the field and whether or not the
individual's actual physical or mental condition would be
considered a disability under the first or second part of this
definition. As the legislative history notes, sociologists have
B-16
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
identified common attitudinal barriers that frequently result in
employers excluding individuals with disabilities. These
include concerns regarding productivity, safety, insurance,
liability, attendance, cost of accommodation and accessibility,
workers' compensation costs, and acceptance by coworkers
and customers.
Therefore, if an individual can show that an employer or other
covered entity made an employment decision because of a
perception of disability based on "myth, fear or stereotype,"
the individual will satisfy the "regarded as" part of the defini-
tion of disability. If the employer cannot articulate a non-
discriminatory reason for the employment action, an inference
that the employer is acting on the basis of "myth, fear or
stereotype" can be drawn.
B-17
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(m) Qualified individual
Section 1630.2(m) Qualified Individual with a Disability
with a disability means an
The ADA prohibits discrimination on the basis of disability
individual with a disability
against qualified individuals with disabilities. The determina-
who satisfies the requisite
tion of whether an individual with a disability is "qualified"
skill, experience, education
should be made in two steps. The first step is to determine if
and other job-related require-
the individual satisfies the prerequisites for the position, such
ments of the employment
as possessing the appropriate educational background, em-
position such individual
ployment experience, skills, licenses, etc. For example, the
holds or desires, and who,
first step in determining whether an accountant who is
with or without reasonable
paraplegic is qualified for a certified public accountant (CPA)
accommodation, can perform
position is to examine the individual's credentials to determine
the essential functions of
whether the individual is a licensed CPA. This is sometimes
such position. (See section
referred to in the Rehabilitation Act caselaw as determining
1630.3 for exceptions to this
whether the individual is "otherwise qualified" for the posi-
definition).
tion. See Senate Report at 33; House Labor Report at 64-65.
(See section 1630.9 Not Making Reasonable Accommoda-
tion).
The second step is to determine whether or not the individual
can perform the essential functions of the position held or
desired, with or without reasonable accommodation. The
purpose of this second step is to ensure that individuals with
disabilities who can perform the essential functions of the
position held or desired are not denied employment opportuni-
ties because they are not able to perform marginal functions of
the position. House Labor Report at 55.
The determination of whether an individual with a disability is
qualified is to be made at the time of the employment deci-
sion. This determination should be based on the capabilities of
the individual with a disability at the time of the employment
decision, and should not be based on speculation that the
employee may become unable in the future or may cause
increased health insurance premiums or workers' compensa-
tion costs.
B-18
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(n) Essential functions. -
Section 1630.2(n) Essential Functions
The determination of which functions are essential may be
(1) In general. The term
critical to the determination of whether or not the individual
"essential functions" means
with a disability is qualified. The essential functions are those
the fundamental job duties of
functions that the individual who holds the position must be
the employment position the
able to perform unaided or with the assistance of a reasonable
individual with a disability
accommodation.
holds or desires. The term
"essential functions" does not
The inquiry into whether a particular function is essential
include the marginal func-
initially focuses on whether the employer actually requires
tions of the position.
employees in the position to perform the functions that the
employer asserts are essential. For example, an employer may
(2) A job function may
state that typing is an essential function of a position. If, in
be considered essential for
fact, the employer has never required any employee in that
any of several reasons,
particular position to type, this will be evidence that typing is
including but not limited to
not actually an essential function of the position.
the following:
If the individual who holds the position is actually required to
(i) The function may be
perform the function the employer asserts is an essential
essential because the reason
function, the inquiry will then center around whether remov-
the position exists is to
ing the function would fundamentally alter that position. This
perform that function;
determination of whether or not a particular function is essen-
tial will generally include one or more of the following factors
(ii) The function may be
listed in part 1630.
essential because of the
limited number of employees
The first factor is whether the position exists to perform a
available among whom the
particular function. For example, an individual may be hired
performance of that job
to proofread documents. The ability to proofread the docu-
function can be distributed;
ments would then be an essential function, since this is the
and/or
only reason the position exists.
(iii) The function may be
The second factor in determining whether a function is essen-
highly specialized so that the
tial is the number of other employees available to perform that
incumbent in the position is
job function or among whom the performance of that job
hired for his or her expertise
function can be distributed. This may be a factor either be-
or ability to perform the
cause the total number of available employees is low, or
particular function.
because of the fluctuating demands of the business operation.
For example, if an employer has a relatively small number of
(3) Evidence of whether
available employees for the volume of work to be performed,
a particular function is
it may be necessary that each employee perform a multitude of
essential includes, but is not
different functions. Therefore, the performance of those
limited to:
functions by each employee becomes more critical and the
options for reorganizing the work become more limited. In
(i) The employer's
such a situation, functions that might not be essential if there
judgment as to which func-
were a larger staff may become essential because the staff size
tions are essential;
is small compared to the volume of work that has to be done.
B-19
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(ii) Written job descrip-
See Treadwell V. Alexander, 707 F.2d 473 (11th Cir. 1983).
tions prepared before adver-
tising or interviewing appli-
A similar situation might occur in a larger work force if the
cants for the job;
workflow follows a cycle of heavy demand for labor intensive
work followed by low demand periods. This type of workflow
(iii) The amount of time
might also make the performance of each function during the
spent on the job performing
peak periods more critical and might limit the employer's
the function;
flexibility in reorganizing operating procedures. See Dexler V.
Tisch, 660 F. Supp. 1418 (D. Conn. 1987).
(iv) The consequences of
not requiring the incumbent
The third factor is the degree of expertise or skill required to
to perform the function;
perform the function. In certain professions and highly skilled
positions the employee is hired for his or her expertise or
(v) The terms of a collec-
ability to perform the particular function. In such a situation,
tive bargaining agreement;
the performance of that specialized task would be an essential
function.
(vi) The work experience
of past incumbents in the job;
Whether a particular function is essential is a factual determi-
and/or
nation that must be made on a case by case basis. In determin-
ing whether or not a particular function is essential, all rel-
(vii) The current work
evant evidence should be considered. Part 1630 lists various
experience of incumbents in
types of evidence, such as an established job description, that
similar jobs.
should be considered in determining whether a particular
function is essential. Since the list is not exhaustive, other
relevant evidence may also be presented. Greater weight will
not be granted to the types of evidence included on the list
than to the types of evidence not listed.
Although part 1630 does not require employers to develop or
maintain job descriptions, written job descriptions prepared
before advertising or interviewing applicants for the job, as
well as the employer's judgment as to what functions are
essential are among the relevant evidence to be considered in
determining whether a particular function is essential. The
terms of a collective bargaining agreement are also relevant to
the determination of whether a particular function is essential.
The work experience of past employees in the job or of current
employees in similar jobs is likewise relevant to the determi-
nation of whether a particular function is essential. See H.R.
Conf. Rep. No. 101-596, 101st Cong., 2d Sess. 58 (1990)
[hereinafter Conference Report]; House Judiciary Report at
33-34. See also Hall V. U.S. Postal Service, 857 F.2d 1073
(6th Cir. 1988).
The time spent performing the particular function may also be
an indicator of whether that function is essential. For example,
B-20
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
if an employee spends the vast majority of his or her time
working at a cash register, this would be evidence that operat-
ing the cash register is an essential function. The consequences
of failing to require the employee to perform the function may
be another indicator of whether a particular function is essen-
tial. For example, although a firefighter may not regularly
have to carry an unconscious adult out of a burning building,
the consequence of failing to require the firefighter to be able
to perform this function would be serious.
It is important to note that the inquiry into essential functions
is not intended to second guess an employer's business judg-
ment with regard to production standards, whether qualitative
or quantitative, nor to require employers to lower such stan-
dards. (See section 1630.10 Qualification Standards, Tests and
Other Selection Criteria). If an employer requires its typists to
be able to accurately type 75 words per minute, it will not be
called upon to explain why an inaccurate work product, or a
typing speed of 65 words per minute, would not be adequate.
Similarly, if a hotel requires its service workers to thoroughly
clean 16 rooms per day, it will not have to explain why it
requires thorough cleaning, or why it chose a 16 room rather
than a 10 room requirement. However, if an employer does
require accurate 75 word per minute typing or the thorough
cleaning of 16 rooms, it will have to show that it actually
imposes such requirements on its employees in fact, and not
simply on paper. It should also be noted that, if it is alleged
that the employer intentionally selected the particular level of
production to exclude individuals with disabilities, the em-
ployer may have to offer a legitimate, nondiscriminatory
reason for its selection.
B-21
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(o) Reasonable accom-
Section 1630.2(o) Reasonable Accommodation
modation. -- (1) The term
An individual is considered a "qualified individual with a
"reasonable accommodation"
disability" if the individual can perform the essential functions
means:
of the position held or desired with or without reasonable
accommodation. In general, an accommodation is any change
(i) Modifications or
in the work environment or in the way things are customarily
adjustments to a job applica-
done that enables an individual with a disability to enjoy equal
tion process that enable a
employment opportunities. There are three categories of
qualified applicant with a
reasonable accommodation. These are (1) accommodations
disability to be considered for
that are required to ensure equal opportunity in the application
the position such qualified
process; (2) accommodations that enable the employer's
applicant desires; or
employees with disabilities to perform the essential functions
of the position held or desired; and (3) accommodations that
(ii) Modifications or
enable the employer's employees with disabilities to enjoy
adjustments to the work
equal benefits and privileges of employment as are enjoyed by
environment, or to the man-
employees without disabilities. It should be noted that nothing
ner or circumstances under
in this part prohibits employers or other covered entities from
which the position held or
providing accommodations beyond those required by this part.
desired is customarily per-
formed, that enable a quali-
Part 1630 lists the examples, specified in title I of the ADA, of
fied individual with a disabil-
the most common types of accommodation that an employer
ity to perform the essential
or other covered entity may be required to provide. There are
functions of that position; or
any number of other specific accommodations that may be
appropriate for particular situations but are not specifically
(iii) Modifications or
mentioned in this listing. This listing is not intended to be
adjustments that enable a
exhaustive of accommodation possibilities. For example, other
covered entity's employee
accommodations could include permitting the use of accrued
with a disability to enjoy
paid leave or providing additional unpaid leave for necessary
equal benefits and privileges
treatment, making employer provided transportation acces-
of employment as are en-
sible, and providing reserved parking spaces. Providing per-
joyed by its other similarly
sonal assistants, such as a page turner for an employee with no
situated employees without
hands or a travel attendant to act as a sighted guide to assist a
disabilities.
blind employee on occasional business trips, may also be a
reasonable accommodation. Senate Report at 31; House Labor
(2) Reasonable accom-
Report at 62; House Judiciary Report at 39.
modation may include but is
not limited to:
It may also be a reasonable accommodation to permit an
individual with a disability the opportunity to provide and
(i) Making existing
utilize equipment, aids or services that an employer is not
facilities used by employees
required to provide as a reasonable accommodation. For
readily accessible to and
example, it would be a reasonable accommodation for an
usable by individuals with
employer to permit an individual who is blind to use a guide
disabilities; and
dog at work, even though the employer would not be required
to provide a guide dog for the employee.
(ii) Job restructuring;
part-time or modified work
The accommodations included on the list of reasonable ac-
B-22
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
schedules; reassignment to a
commodations are generally self explanatory. However, there
vacant position; acquisition
are a few that require further explanation. One of these is the
or modifications of equip-
accommodation of making existing facilities used by employ-
ment or devices; appropriate
ees readily accessible to, and usable by, individuals with
adjustment or modifications
disabilities. This accommodation includes both those areas that
of examinations, training
must be accessible for the employee to perform essential job
materials, or policies; the
functions, as well as non-work areas used by the employer's
provision of qualified readers
employees for other purposes. For example, accessible break
or interpreters; and other
rooms, lunch rooms, training rooms, restrooms, etc., may be
similar accommodations for
required as reasonable accommodations.
individuals with disabilities.
Another of the potential accommodations listed is "job restruc-
(3) To determine the
turing." An employer or other covered entity may restructure
appropriate reasonable
a job by reallocating or redistributing nonessential, marginal
accommodation it may be
job functions. For example, an employer may have two jobs,
necessary for the covered
each of which entails the performance of a number of mar-
entity to initiate an informal,
ginal functions. The employer hires a qualified individual with
interactive process with the
a disability who is able to perform some of the marginal
qualified individual with a
functions of each job but not all of the marginal functions of
disability in need of the
either job. As an accommodation, the employer may redistrib-
accommodation. This process
ute the marginal functions so that all of the marginal functions
should identify the precise
that the qualified individual with a disability can perform are
limitations resulting from the
made a part of the position to be filled by the qualified indi-
disability and potential
vidual with a disability. The remaining marginal functions that
reasonable accommodations
the individual with a disability cannot perform would then be
that could overcome those
transferred to the other position. See Senate Report at 31;
limitations.
House Labor Report at 62.
An employer or other covered entity is not required to reallo-
cate essential functions. The essential functions are by defini-
tion those that the individual who holds the job would have to
perform, with or without reasonable accommodation, in order
to be considered qualified for the position. For example,
suppose a security guard position requires the individual who
holds the job to inspect identification cards. An employer
would not have to provide an individual who is legally blind
with an assistant to look at the identification cards for the
legally blind employee. In this situation the assistant would be
performing the job for the individual with a disability rather
than assisting the individual to perform the job. See Coleman
V. Darden, 595 F.2d 533 (10th Cir. 1979).
An employer or other covered entity may also restructure a job
by altering when and/or how an essential function is per-
formed. For example, an essential function customarily per-
formed in the early morning hours may be rescheduled until
B-23
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
later in the day as a reasonable accommodation to a disability that
precludes performance of the function at the customary hour.
Likewise, as a reasonable accommodation, an employee with a
disability that inhibits the ability to write, may be permitted to
computerize records that were customarily maintained manually.
Reassignment to a vacant position is also listed as a potential
reasonable accommodation. In general, reassignment should be
considered only when accommodation within the individual's
current position would pose an undue hardship. Reassignment is
not available to applicants. An applicant for a position must be
qualified for, and be able to perform the essential functions of, the
position sought with or without reasonable accommodation.
Reassignment may not be used to limit, segregate, or otherwise
discriminate against employees with disabilities by forcing
reassignments to undesirable positions or to designated offices or
facilities. Employers should reassign the individual to an equiva-
lent position, in terms of pay, status, etc., if the individual is
qualified, and if the position is vacant within a reasonable amount
of time. A "reasonable amount of time" should be determined in
light of the totality of the circumstances. As an example, suppose
there is no vacant position available at the time that an individual
with a disability requests reassignment as a reasonable accommo-
dation. The employer, however, knows that an equivalent position
for which the individual is qualified, will become vacant next
week. Under these circumstances, the employer should reassign
the individual to the position when it becomes available.
An employer may reassign an individual to a lower graded
position if there are no accommodations that would enable the
employee to remain in the current position and there are no vacant
equivalent positions for which the individual is qualified with or
without reasonable accommodation. An employer, however, is
not required to maintain the reassigned individual with a disabil-
ity at the salary of the higher graded position if it does not so
maintain reassigned employees who are not disabled. It should
also be noted that an employer is not required to promote an
individual with a disability as an accommodation. See Senate
Report at 31-32; House Labor Report at 63.
The determination of which accommodation is appropriate in a
particular situation involves a process in which the employer and
employee identify the precise limitations imposed by the disabil-
ity and explore potential accommodations that would overcome
those limitations. This process is discussed more fully in section
1630.9 Not Making Reasonable Accommodation.
B-24
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(p) Undue hardship. --
Section 1630.2(p) Undue Hardship
An employer or other covered entity is not required to provide
(1) In general. "Undue
an accommodation that will impose an undue hardship on the
hardship" means, with re-
operation of the employer's or other covered entity's business.
spect to the provision of an
The term "undue hardship" means significant difficulty or
accommodation, significant
expense in, or resulting from, the provision of the accommo-
difficulty or expense incurred
dation. The "undue hardship" provision takes into account the
by a covered entity, when
financial realities of the particular employer or other covered
considered in light of the
entity. However, the concept of undue hardship is not limited
factors set forth in paragraph
to financial difficulty. "Undue hardship" refers to any accom-
(p)(2) of this section.
modation that would be unduly costly, extensive, substantial,
or disruptive, or that would fundamentally alter the nature or
(2) Factors to be consid-
operation of the business. See Senate Report at 35; House
ered. In determining whether
Labor Report at 67.
an accommodation would
impose an undue hardship on
For example, suppose an individual with a disabling visual
a covered entity, factors to be
impairment that makes it extremely difficult to see in dim
considered include:
lighting applies for a position as a waiter in a nightclub and
requests that the club be brightly lit as a reasonable accommo-
(i) The nature and net
dation. Although the individual may be able to perform the job
cost of the accommodation
in bright lighting, the nightclub will probably be able to
needed under this part, taking
demonstrate that that particular accommodation, though
into consideration the avail-
inexpensive, would impose an undue hardship if the bright
ability of tax credits and
lighting would destroy the ambience of the nightclub and/or
deductions, and/or outside
make it difficult for the customers to see the stage show. The
funding;
fact that that particular accommodation poses an undue hard-
ship, however, only means that the employer is not required to
(ii) The overall financial
provide that accommodation. If there is another accommoda-
resources of the facility or
tion that will not create an undue hardship, the employer
facilities involved in the
would be required to provide the alternative accommodation.
provision of the reasonable
accommodation, the number
An employer's claim that the cost of a particular accommoda-
of persons employed at such
tion will impose an undue hardship will be analyzed in light of
facility, and the effect on
the factors outlined in part 1630. In part, this analysis requires
expenses and resources;
a determination of whose financial resources should be consid-
ered in deciding whether the accommodation is unduly costly.
(iii) The overall financial
In some cases the financial resources of the employer or other
resources of the covered
covered entity in its entirety should be considered in determin-
entity, the overall size of the
ing whether the cost of an accommodation poses an undue
business of the covered entity
hardship. In other cases, consideration of the financial re-
with respect to the number of
sources of the employer or other covered entity as a whole
its employees, and the num-
may be inappropriate because it may not give an accurate
ber, type and location of its
picture of the financial resources available to the particular
facilities;
facility that will actually be required to provide the accommo-
dation. See House Labor Report at 68-69; House Judiciary
(iv) The type of operation
Report at 40-41; see also Conference Report at 56-57.
B-25
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
or operations of the covered
If the employer or other covered entity asserts that only the
entity, including the compo-
financial resources of the facility where the individual will be
sition, structure and functions
employed should be considered, part 1630 requires a factual
of the workforce of such
determination of the relationship between the employer or
entity, and the geographic
other covered entity and the facility that will provide the
separateness and administra-
accommodation. As an example, suppose that an indepen-
tive or fiscal relationship of
dently owned fast food franchise that receives no money from
the facility or facilities in
the franchisor refuses to hire an individual with a hearing
question to the covered
impairment because it asserts that it would be an undue hard-
entity; and
ship to provide an interpreter to enable the individual to
participate in monthly staff meetings. Since the financial
(v) The impact of the
relationship between the franchisor and the franchise is limited
accommodation upon the
to payment of an annual franchise fee, only the financial
operation of the facility,
resources of the franchise would be considered in determining
including the impact on the
whether or not providing the accommodation would be an
ability of other employees to
undue hardship. See House Labor Report at 68; House Judi-
perform their duties and the
ciary Report at 40.
impact on the facility's
ability to conduct business.
If the employer or other covered entity can show that the cost
of the accommodation would impose an undue hardship, it
would still be required to provide the accommodation if the
funding is available from another source, e.g., a State voca-
tional rehabilitation agency, or if Federal, State or local tax
deductions or tax credits are available to offset the cost of the
accommodation. If the employer or other covered entity
receives, or is eligible to receive, monies from an external
source that would pay the entire cost of the accommodation, it
cannot claim cost as an undue hardship. In the absence of such
funding, the individual with a disability requesting the accom-
modation should be given the option of providing the accom-
modation or of paying that portion of the cost which consti-
tutes the undue hardship on the operation of the business. To
the extent that such monies pay or would pay for only part of
the cost of the accommodation, only that portion of the cost of
the accommodation that could not be recovered - the final net
cost to the entity - may be considered in determining undue
hardship. (See section 1630.9 Not Making Reasonable Accom-
modation). See Senate Report at 36; House Labor Report at 69.
B-26
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(q) Qualification stan-
dards means the personal and
professional attributes includ-
ing the skill, experience,
education, physical, medical,
safety and other requirements
established by a covered
entity as requirements which
an individual must meet in
order to be eligible for the
position held or desired.
B-27
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(r) Direct Threat means a
Section 1630.2(r) Direct Threat
significant risk of substantial
An employer may require, as a qualification standard, that an
harm to the health or safety
individual not pose a direct threat to the health or safety of
of the individual or others
himself/herself or others. Like any other qualification stan-
that cannot be eliminated or
dard, such a standard must apply to all applicants or employ-
reduced by reasonable ac-
ees and not just to individuals with disabilities. If, however,
commodation. The determi-
an individual poses a direct threat as a result of a disability, the
nation that an individual
employer must determine whether a reasonable accommoda-
poses a "direct threat" shall
tion would either eliminate the risk or reduce it to an accept-
be based on an individualized
able level. If no accommodation exists that would either
assessment of the
eliminate or reduce the risk, the employer may refuse to hire
individual's present ability to
an applicant or may discharge an employee who poses a direct
safely perform the essential
threat.
functions of the job. This
assessment shall be based on
An employer, however, is not permitted to deny an employ-
a reasonable medical judg-
ment opportunity to an individual with a disability merely
ment that relies on the most
because of a slightly increased risk. The risk can only be
current medical knowledge
considered when it poses a significant risk, i.e., high probabil-
and/or on the best available
ity, of substantial harm; a speculative or remote risk is insuffi-
objective evidence. In
cient. See Senate Report at 27; House Labor Report at 56-57;
determining whether an
House Judiciary Report at 45.
individual would pose a
direct threat, the factors to be
Determining whether an individual poses a significant risk of
considered include:
substantial harm to others must be made on a case by case
basis. The employer should identify the specific risk posed by
(1) The duration of the
the individual. For individuals with mental or emotional
risk;
disabilities, the employer must identify the specific behavior
on the part of the individual that would pose the direct threat.
(2) The nature and
For individuals with physical disabilities, the employer must
severity of the potential
identify the aspect of the disability that would pose the direct
harm;
threat. The employer should then consider the four factors
listed in part 1630:
(3) The likelihood that
the potential harm will occur;
(1) the duration of the risk;
and
(2) the nature and severity of the potential harm;
(3) the likelihood that the potential harm will occur; and
(4) The imminence of
(4) the imminence of the potential harm.
the potential harm.
Such consideration must rely on objective, factual evidence - -
not on subjective perceptions, irrational fears, patronizing
attitudes, or stereotypes - - about the nature or effect of a
particular disability, or of disability generally. See Senate
Report at 27; House Labor Report at 56-57; House Judiciary
Report at 45-46. See also Strathie V. Department of Transpor-
tation, 716 F.2d 227 (3d Cir. 1983). Relevant evidence may
include input from the individual with a disability, the experi-
B-28
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
ence of the individual with a disability in previous similar
positions, and opinions of medical doctors, rehabilitation
counselors, or physical therapists who have expertise in the
disability involved and/or direct knowledge of the individual
with the disability.
An employer is also permitted to require that an individual not
pose a direct threat of harm to his or her own safety or health.
If performing the particular functions of a job would result in
a high probability of substantial harm to the individual, the
employer could reject or discharge the individual unless a
reasonable accommodation that would not cause an undue
hardship would avert the harm. For example, an employer
would not be required to hire an individual, disabled by
narcolepsy, who frequently and unexpectedly loses conscious-
ness for a carpentry job the essential functions of which
require the use of power saws and other dangerous equipment,
where no accommodation exists that will reduce or eliminate
the risk.
The assessment that there exists a high probability of substan-
tial harm to the individual, like the assessment that there exists
a high probability of substantial harm to others, must be
strictly based on valid medical analyses and/or on other objec-
tive evidence. This determination must be based on individual-
ized factual data, using the factors discussed above, rather than
on stereotypic or patronizing assumptions and must consider
potential reasonable accommodations. Generalized fears about
risks from the employment environment, such as exacerbation
of the disability caused by stress, cannot be used by an em-
ployer to disqualify an individual with a disability. For ex-
ample, a law firm could not reject an applicant with a history
of disabling mental illness based on a generalized fear that the
stress of trying to make partner might trigger a relapse of the
individual's mental illness. Nor can generalized fears about
risks to individuals with disabilities in the event of an evacua-
tion or other emergency be used by an employer to disqualify
an individual with a disability. See Senate Report at 56;
House Labor Report at 73-74; House Judiciary Report at 45.
See also Mantolete V. Bolger, 767 F.2d 1416 (9th Cir. 1985);
Bentivegna V. U.S. Department of Labor, 694 F.2d 619 (9th
Cir. 1982).
B-29
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.3 Exceptions to the
Section 1630.3 Exceptions to the Definitions of "Disability"
definitions of "Disability"
and "Qualified Individual with a Disability"
and "Qualified Individual
with a Disability."
(a) The terms disability
Section 1630.3 (a) through (c) Illegal Use of Drugs
and qualified individual with a
Part 1630 provides that an individual currently engaging in the
disability do not include
illegal use of drugs is not an individual with a disability for
individuals currently engaging
purposes of this part when the employer or other covered
in the illegal use of drugs,
entity acts on the basis of such use. Illegal use of drugs refers
when the covered entity acts
both to the use of unlawful drugs, such as cocaine, and to the
on the basis of such use.
unlawful use of prescription drugs.
(1) Drug means a con-
trolled substance, as defined in
Employers, for example, may discharge or deny employment to
schedules I through V of
persons who illegally use drugs, on the basis of such use, without
Section 202 of the Controlled
fear of being held liable for discrimination. The term "currently
Substances Act (21 U.S.C 812).
engaging" is not intended to be limited to the use of drugs on the
day of, or within a matter of days or weeks before, the employ-
(2) Illegal use of drugs
ment action in question. Rather, the provision is intended to
means the use of drugs the
apply to the illegal use of drugs that has occurred recently
possession or distribution of
enough to indicate that the individual is actively engaged in such
which is unlawful under the
conduct. See Conference Report at 64.
Controlled Substances Act, as
periodically updated by the
Individuals who are erroneously perceived as engaging in the
Food and Drug Administra-
illegal use of drugs, but are not in fact illegally using drugs are
tion. This term does not
not excluded from the definitions of the terms "disability" and
include the use of a drug taken
"qualified individual with a disability." Individuals who are no
under the supervision of a
longer illegally using drugs and who have either been rehabili-
licensed health care profes-
tated successfully or are in the process of completing a reha-
sional, or other uses authorized
bilitation program are, likewise, not excluded from the defini-
by the Controlled Substances
tions of those terms. The term "rehabilitation program" refers
Act or other provisions of
to both in-patient and out-patient programs, as well as to
Federal law.
appropriate employee assistance programs, professionally
recognized self-help programs, such as Narcotics Anonymous,
(b) However, the terms
or other programs that provide professional (not necessarily
"disability" and "qualified"
medical) assistance and counseling for individuals who ille-
individual with a disability may
not exclude an individual who:
gally use drugs. See Conference Report at 64; see also House
Labor Report at 77; House Judiciary Report at 47.
(1) Has successfully
completed a supervised drug
It should be noted that this provision simply provides that
rehabilitation program and is
certain individuals are not excluded from the definitions of
no longer engaging in the
"disability" and "qualified individual with a disability." Con-
illegal use of drugs, or has
sequently, such individuals are still required to establish that
otherwise been rehabilitated
they satisfy the requirements of these definitions in order to be
successfully and is no longer
protected by the ADA and this part. An individual erroneously
engaging in the illegal use of
regarded as illegally using drugs, for example, would have to
drugs; or
show that he or she was regarded as a drug addict in order to
B-30
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(2) Is participating in a
demonstrate that he or she meets the definition of "disability"
supervised rehabilitation
as defined in this part.
program and is no longer
engaging in such use; or
Employers are entitled to seek reasonable assurances that no
illegal use of drugs is occurring or has occurred recently
(3) Is erroneously re-
enough so that continuing use is a real and ongoing problem.
garded as engaging in such
The reasonable assurances that employers may ask applicants
use, but is not engaging in
or employees to provide include evidence that the individual is
such use.
participating in a drug treatment program and/or evidence,
such as drug test results, to show that the individual is not
(c) It shall not be a viola-
currently engaging in the illegal use of drugs. An employer,
tion of this part for a covered
such as a law enforcement agency, may also be able to impose
entity to adopt or administer
reasonable policies or proce-
a qualification standard that excludes individuals with a
dures, including but not limited
history of illegal use of drugs if it can show that the standard is
to drug testing, designed to
job-related and consistent with business necessity. (See section
ensure that an individual
1630.10 Qualification Standards, Tests and Other Selection
described in paragraph (b)(1)
Criteria) See Conference Report at 64.
or (2) of this section is no
longer engaging in the illegal
use of drugs. (See section
1630.16(c) Drug testing).
(d) Disability does not
include:
(1) Transvestism,
transsexualism, pedophilia,
exhibitionism, voyeurism,
gender identity disorders not
resulting from physical impair-
ments, or other sexual behav-
ior disorders;
(2) Compulsive gambling,
kleptomania, or pyromania; or
(3) Psychoactive substance
use disorders resulting from
current illegal use of drugs.
(e) Homosexuality and
bisexuality are not impair-
ments and so are not disabili-
ties as defined in this part.
B-31
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.4 Discrimination
Section 1630.4 Discrimination Prohibited
prohibited.
This provision prohibits discrimination against a qualified
It is unlawful for a
individual with a disability in all aspects of the employment
covered entity to discriminate
relationship. The range of employment decisions covered by
on the basis of disability
this nondiscrimination mandate is to be construed in a manner
against a qualified individual
consistent with the regulations implementing Section 504 of
with a disability in regard to:
the Rehabilitation Act of 1973.
(a) Recruitment, advertis-
Part 1630 is not intended to limit the ability of covered entities
ing, and job application
to choose and maintain a qualified workforce. Employers can
procedures;
continue to use job-related criteria to select qualified employ-
ees, and can continue to hire employees who can perform the
(b) Hiring, upgrading,
essential functions of the job.
promotion, award of tenure,
demotion, transfer, layoff,
termination, right of return
from layoff, and rehiring;
(c) Rates of pay or any
other form of compensation
and changes in compensa-
tion;
(d) Job assignments, job
classifications, organizational
structures, position descrip-
tions, lines of progression,
and seniority lists;
(e) Leaves of absence,
sick leave, or any other leave;
(f) Fringe benefits
available by virtue of em-
ployment, whether or not
administered by the covered
entity;
(g) Selection and finan-
cial support for training,
including: apprenticeships,
professional meetings,
conferences and other related
activities, and selection for
leaves of absence to pursue
training;
B-32
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(h) Activities sponsored
by a covered entity includ-
ing social and recreational
programs; and
(i) Any other term,
condition, or privilege of
employment.
The term "discrimina-
tion" includes, but is not
limited to, the acts described
in sections 1630.5 through
1630.13 of this part.
B-33
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.5 Limiting, segregat-
Section 1630.5 Limiting, Segregating and Classifying
ing, and classifying.
This provision and the several provisions that follow describe
It is unlawful for a
various specific forms of discrimination that are included
covered entity to limit,
within the general prohibition of section 1630.4. Covered
segregate, or classify a job
entities are prohibited from restricting the employment oppor-
applicant or employee in a
tunities of qualified individuals with disabilities on the basis of
way that adversely affects
stereotypes and myths about the individual's disability. Rather,
his or her employment
the capabilities of qualified individuals with disabilities must
opportunities or status on
be determined on an individualized, case by case basis. Cov-
the basis of disability.
ered entities are also prohibited from segregating qualified
employees with disabilities into separate work areas or into
separate lines of advancement.
Thus, for example, it would be a violation of this part for an
employer to limit the duties of an employee with a disability
based on a presumption of what is best for an individual with
such a disability, or on a presumption about the abilities of an
individual with such a disability. It would be a violation of
this part for an employer to adopt a separate track of job
promotion or progression for employees with disabilities based
on a presumption that employees with disabilities are uninter-
ested in, or incapable of, performing particular jobs. Simi-
larly, it would be a violation for an employer to assign or
reassign (as a reasonable accommodation) employees with
disabilities to one particular office or installation, or to require
that employees with disabilities only use particular employer
provided non-work facilities such as segregated break-rooms,
lunch rooms, or lounges. It would also be a violation of this
part to deny employment to an applicant or employee with a
disability based on generalized fears about the safety of an
individual with such a disability, or based on generalized
assumptions about the absenteeism rate of an individual with
such a disability.
In addition, it should also be noted that this part is intended to
require that employees with disabilities be accorded equal
access to whatever health insurance coverage the employer
provides to other employees. This part does not, however,
affect pre-existing condition clauses included in health insur-
ance policies offered by employers. Consequently, employers
may continue to offer policies that contain such clauses, even
if they adversely affect individuals with disabilities, so long as
the clauses are not used as a subterfuge to evade the purposes
of this part.
So, for example, it would be permissible for an employer to
B-34
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
offer an insurance policy that limits coverage for certain
procedures or treatments to a specified number per year. Thus,
if a health insurance plan provided coverage for five blood
transfusions a year to all covered employees, it would not be
discriminatory to offer this plan simply because a hemophiliac
employee may require more than five blood transfusions
annually. However, it would not be permissible to limit or
deny the hemophiliac employee coverage for other procedures,
such as heart surgery or the setting of a broken leg, even
though the plan would not have to provide coverage for the
additional blood transfusions that may be involved in these
procedures. Likewise, limits may be placed on reimbursements
for certain procedures or on the types of drugs or procedures
covered (e.g. limits on the number of permitted X-rays or non-
coverage of experimental drugs or procedures), but that limita-
tion must be applied equally to individuals with and without
disabilities. See Senate Report at 28-29; House Labor Report
at 58-59; House Judiciary Report at 36.
Leave policies or benefit plans that are uniformly applied do
not violate this part simply because they do not address the
special needs of every individual with a disability. Thus, for
example, an employer that reduces the number of paid sick
leave days that it will provide to all employees, or reduces the
amount of medical insurance coverage that it will provide to
all employees, is not in violation of this part, even if the
benefits reduction has an impact on employees with disabili-
ties in need of greater sick leave and medical coverage. Ben-
efits reductions adopted for discriminatory reasons are in
violation of this part. See Alexander V, Choate, 469 U.S. 287
(1985). See Senate Report at 85; House Labor Report at 137.
(See also, the discussion at section 1630.16(f) Health Insur-
ance, Life Insurance, and Other Benefit Plans).
B-35
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.6 Contractual or other
Section 1630.6 Contractual or Other Arrangements
arrangements.
An employer or other covered entity may not do through a
(a) In general. It is
contractual or other relationship what it is prohibited from
unlawful for a covered entity
doing directly. This provision does not affect the determina-
to participate in a contractual
tion of whether or not one is a "covered entity" or "employer"
or other arrangement or
as defined in section 1630.2.
relationship that has the
effect of subjecting the
This provision only applies to situations where an employer or
covered entity's own quali-
other covered entity has entered into a contractual relationship
fied applicant or employee
that has the effect of discriminating against its own employees
with a disability to the dis-
or applicants with disabilities. Accordingly, it would be a
crimination prohibited by this
violation for an employer to participate in a contractual rela-
part.
tionship that results in discrimination against the employer's
employees with disabilities in hiring, training, promotion, or
(b) Contractual or other
in any other aspect of the employment relationship. This
arrangement defined. The
provision applies whether or not the employer or other cov-
phrase "contractual or other
ered entity intended for the contractual relationship to have the
arrangement or relationship"
discriminatory effect.
includes, but is not limited to,
a relationship with an em-
Part 1630 notes that this provision applies to parties on either
ployment or referral agency;
side of the contractual or other relationship. This is intended to
labor union, including collec-
highlight that an employer whose employees provide services
tive bargaining agreements;
to others, like an employer whose employees receive services,
an organization providing
must ensure that those employees are not discriminated against
fringe benefits to an em-
on the basis of disability. For example, a copier company
ployee of the covered entity;
whose service representative is a dwarf could be required to
or an organization providing
provide a stepstool, as a reasonable accommodation, to enable
training and apprenticeship
him to perform the necessary repairs. However, the employer
programs.
would not be required, as a reasonable accommodation, to
make structural changes to its customer's inaccessible premises.
(c) Application. This
section applies to a covered
The existence of the contractual relationship adds no new
entity, with respect to its own
obligations under part 1630. The employer, therefore, is not
applicants or employees,
liable through the contractual arrangement for any discrimina-
whether the entity offered the
tion by the contractor against the contractor's own employees
contract or initiated the
or applicants, although the contractor, as an employer, may be
relationship, or whether the
liable for such discrimination.
entity accepted the contract or
acceded to the relationship. A
An employer or other covered entity, on the other hand,
covered entity is not liable for
cannot evade the obligations imposed by this part by engaging
the actions of the other party
in a contractual or other relationship. For example, an em-
or parties to the contract
ployer cannot avoid its responsibility to make reasonable
which only affect that other
accommodation subject to the undue hardship limitation
party's employees or appli-
through a contractual arrangement. See Conference Report at
cants.
59; House Labor Report at 59-61; House Judiciary Report at
36-37.
B-36
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
To illustrate, assume that an employer is seeking to contract
with a company to provide training for its employees. Any
responsibilities of reasonable accommodation applicable to the
employer in providing the training remain with that employer
even if it contracts with another company for this service.
Thus, if the training company were planning to conduct the
training at an inaccessible location, thereby making it impos-
sible for an employee who uses a wheelchair to attend, the
employer would have a duty to make reasonable accommoda-
tion unless to do so would impose an undue hardship. Under
these circumstances, appropriate accommodations might
include (1) having the training company identify accessible
training sites and relocate the training program; (2) having the
training company make the training site accessible; (3) directly
making the training site accessible or providing the training
company with the means by which to make the site accessible;
(4) identifying and contracting with another training company
that uses accessible sites; or (5) any other accommodation that
would result in making the training available to the employee.
As another illustration, assume that instead of contracting with
a training company, the employer contracts with a hotel to
host a conference for its employees. The employer will have a
duty to ascertain and ensure the accessibility of the hotel and
its conference facilities. To fulfill this obligation the employer
could, for example, inspect the hotel first-hand or ask a local
disability group to inspect the hotel. Alternatively, the em-
ployer could ensure that the contract with the hotel specifies it
will provide accessible guest rooms for those who need them
and that all rooms to be used for the conference, including
exhibit and meeting rooms, are accessible. If the hotel
breaches this accessibility provision, the hotel may be liable to
the employer, under a non-ADA breach of contract theory, for
the cost of any accommodation needed to provide access to the
hotel and conference, and for any other costs accrued by the
employer. (In addition, the hotel may also be independently
liable under title III of the ADA). However, this would not
relieve the employer of its responsibility under this part nor
shield it from charges of discrimination by its own employees.
See House Labor Report at 40; House Judiciary Report at 37.
B-37
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.7 Standards, criteria,
or methods of administra-
tion.
It is unlawful for a
covered entity to use stan-
dards, criteria, or methods of
administration, which are not
job-related and consistent
with business necessity, and:
(a) That have the effect
of discriminating on the basis
of disability; or
(b) That perpetuate the
discrimination of others who
are subject to common
administrative control.
B-38
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
1630.8 Relationship or
Section 1630.8 Relationship or Association with an Indi-
association with an indi-
vidual with a Disability
vidual with a disability.
This provision is intended to protect any qualified individual,
It is unlawful for a
whether or not that individual has a disability, from discrimi-
covered entity to exclude or
nation because that person is known to have an association or
deny equal jobs or benefits
relationship with an individual who has a known disability.
to, or otherwise discriminate
This protection is not limited to those who have a familial
against, a qualified individual
relationship with an individual with a disability.
because of the known disabil-
ity of an individual with
To illustrate the scope of this provision, assume that a quali-
whom the qualified indi-
fied applicant without a disability applies for a job and dis-
vidual is known to have a
closes to the employer that his or her spouse has a disability.
family, business, social or
The employer thereupon declines to hire the applicant because
other relationship or associa-
the employer believes that the applicant would have to miss
tion.
work or frequently leave work early in order to care for the
spouse. Such a refusal to hire would be prohibited by this
provision. Similarly, this provision would prohibit an em-
ployer from discharging an employee because the employee
does volunteer work with people who have AIDS, and the
employer fears that the employee may contract the disease.
This provision also applies to other benefits and privileges of
employment. For example, an employer that provides health
insurance benefits to its employees for their dependents may
not reduce the level of those benefits to an employee simply
because that employee has a dependent with a disability. This
is true even if the provision of such benefits would result in
increased health insurance costs for the employer.
It should be noted, however, that an employer need not pro-
vide the applicant or employee without a disability with a
reasonable accommodation because that duty only applies to
qualified applicants or employees with disabilities. Thus, for
example, an employee would not be entitled to a modified
work schedule as an accommodation to enable the employee to
care for a spouse with a disability. See Senate Report at 30;
House Labor Report at 61-62; House Judiciary Report at 38-39.
B-39
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.9 Not making reason-
Section 1630.9 Not Making Reasonable Accommodation
able accommodation.
The obligation to make reasonable accommodation is a form
(a) It is unlawful for a
of non-discrimination. It applies to all employment decisions
covered entity not to make
and to the job application process. This obligation does not
reasonable accommodation to
extend to the provision of adjustments or modifications that
the known physical or mental
are primarily for the personal benefit of the individual with a
limitations of an otherwise
disability. Thus, if an adjustment or modification is job-
qualified applicant or em-
related, e.g., specifically assists the individual in performing
ployee with a disability,
the duties of a particular job, it will be considered a type of
unless such covered entity
reasonable accommodation. On the other hand, if an adjust-
can demonstrate that the
ment or modification assists the individual throughout his or
accommodation would
her daily activities, on and off the job, it will be considered a
impose an undue hardship on
personal item that the employer is not required to provide.
the operation of its business.
Accordingly, an employer would generally not be required to
provide an employee with a disability with a prosthetic limb,
wheelchair, or eyeglasses. Nor would an employer have to
provide as an accommodation any amenity or convenience that
is not job-related, such as a private hot plate, hot pot or refrig-
erator that is not provided to employees without disabilities.
See Senate Report at 31; House Labor Report at 62.
It should be noted, however, that the provision of such items
may be required as a reasonable accommodation where such
items are specifically designed or required to meet job-related
rather than personal needs. An employer, for example, may
have to provide an individual with a disabling visual impair-
ment with eyeglasses specifically designed to enable the
individual to use the office computer monitors, but that are not
otherwise needed by the individual outside of the office.
The term "supported employment," which has been applied to
a wide variety of programs to assist individuals with severe
disabilities in both competitive and non-competitive employ-
ment, is not synonymous with reasonable accommodation.
Examples of supported employment include modified training
materials, restructuring essential functions to enable an indi-
vidual to perform a job, or hiring an outside professional ("job
coach") to assist in job training. Whether a particular form of
assistance would be required as a reasonable accommodation
must be determined on an individualized, case by case basis
without regard to whether that assistance is referred to as
"supported employment." For example, an employer, under
certain circumstances, may be required to provide modified
training materials or a temporary "job coach" to assist in the
training of a qualified individual with a disability as a reason-
able accommodation. However, an employer would not be
B-40
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
required to restructure the essential functions of a position to
fit the skills of an individual with a disability who is not
otherwise qualified to perform the position, as is done in
certain supported employment programs. See 34 CFR part
363. It should be noted that it would not be a violation of this
part for an employer to provide any of these personal modifica-
tions or adjustments, or to engage in supported employment or
similar rehabilitative programs.
The obligation to make reasonable accommodation applies to
all services and programs provided in connection with employ-
ment, and to all non-work facilities provided or maintained by
an employer for use by its employees. Accordingly, the obliga-
tion to accommodate is applicable to employer sponsored
placement or counseling services, and to employer provided
cafeterias, lounges, gymnasiums, auditoriums, transportation
and the like.
The reasonable accommodation requirement is best understood as
a means by which barriers to the equal employment opportunity of
an individual with a disability are removed or alleviated. These
barriers may, for example, be physical or structural obstacles that
inhibit or prevent the access of an individual with a disability to
job sites, facilities or equipment. Or they may be rigid work
schedules that permit no flexibility as to when work is performed
or when breaks may be taken, or inflexible job procedures that
unduly limit the modes of communication that are used on the job,
or the way in which particular tasks are accomplished.
The term "otherwise qualified" is intended to make clear that the
obligation to make reasonable accommodation is owed only to an
individual with a disability who is qualified within the meaning of
section 1630.2(m) in that he or she satisfies all the skill, experi-
ence, education and other job-related selection criteria. An indi-
vidual with a disability is "otherwise qualified," in other words, if
he or she is qualified for a job, except that, because of the disabil-
ity, he or she needs a reasonable accommodation to be able to
perform the job's essential functions.
For example, if a law firm requires that all incoming lawyers have
graduated from an accredited law school and have passed the bar
examination, the law firm need not provide an accommodation to
an individual with a visual impairment who has not met these
selection criteria. That individual is not entitled to a reasonable
accommodation because the individual is not "otherwise quali-
fied" for the position.
B-41
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
On the other hand, if the individual has graduated from an
accredited law school and passed the bar examination, the
individual would be "otherwise qualified." The law firm
would thus be required to provide a reasonable accommoda-
tion, such as a machine that magnifies print, to enable the
individual to perform the essential functions of the attorney
position, unless the necessary accommodation would impose
an undue hardship on the law firm. See Senate Report at 33-
34; House Labor Report at 64-65.
The reasonable accommodation that is required by this part
should provide the qualified individual with a disability with
an equal employment opportunity. Equal employment oppor-
tunity means an opportunity to attain the same level of perfor-
mance, or to enjoy the same level of benefits and privileges of
employment as are available to the average similarly situated
employee without a disability. Thus, for example, an accom-
modation made to assist an employee with a disability in the
performance of his or her job must be adequate to enable the
individual to perform the essential functions of the relevant
position. The accommodation, however, does not have to be
the "best" accommodation possible, so long as it is sufficient
to meet the job-related needs of the individual being accom-
modated. Accordingly, an employer would not have to pro-
vide an employee disabled by a back impairment with a state-
of-the art mechanical lifting device if it provided the employee
with a less expensive or more readily available device that
enabled the employee to perform the essential functions of the
job. See Senate Report at 35; House Labor Report at 66; see
also Carter V. Bennett, 840 F.2d 63 (D.C. Cir. 1988).
Employers are obligated to make reasonable accommodation
only to the physical or mental limitations resulting from the
disability of a qualified individual with a disability that are
known to the employer. Thus, an employer would not be
expected to accommodate disabilities of which it is unaware.
If an employee with a known disability is having difficulty
performing his or her job, an employer may inquire whether
the employee is in need of a reasonable accommodation. In
general, however, it is the responsibility of the individual with
a disability to inform the employer that an accommodation is
needed. When the need for an accommodation is not obvious,
an employer, before providing a reasonable accommodation,
may require that the individual with a disability provide
documentation of the need for accommodation. See Senate
Report at 34; House Labor Report at 65.
B-42
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
Process of Determining the Appropriate Reasonable Accom-
modation
Once a qualified individual with a disability has requested
provision of a reasonable accommodation, the employer must
make a reasonable effort to determine the appropriate accom-
modation. The appropriate reasonable accommodation is best
determined through a flexible, interactive process that involves
both the employer and the qualified individual with a disabil-
ity. Although this process is described below in terms of
accommodations that enable the individual with a disability to
perform the essential functions of the position held or desired,
it is equally applicable to accommodations involving the job
application process, and to accommodations that enable the
individual with a disability to enjoy equal benefits and privi-
leges of employment. See Senate Report at 34-35; House
Labor Report at 65-67.
When a qualified individual with a disability has requested a
reasonable accommodation to assist in the performance of a
job, the employer, using a problem solving approach, should:
(1) analyze the particular job involved and determine its
purpose and essential functions;
(2) consult with the individual with a disability to ascertain the
precise job-related limitations imposed by the individual's
disability and how those limitations could be overcome with a
reasonable accommodation;
(3) in consultation with the individual to be accommodated,
identify potential accommodations and assess the effectiveness
each would have in enabling the individual to perform the
essential functions of the position; and
(4) consider the preference of the individual to be accommo-
dated and select and implement the accommodation that is
most appropriate for both the employee and the employer.
In many instances, the appropriate reasonable accommodation
may be so obvious to either or both the employer and the
qualified individual with a disability that it may not be neces-
sary to proceed in this step-by-step fashion. For example, if
an employee who uses a wheelchair requests that his or her
desk be placed on blocks to elevate the desktop above the arms
of the wheelchair and the employer complies, an appropriate
B-43
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
accommodation has been requested, identified, and provided
without either the employee or employer being aware of having
engaged in any sort of "reasonable accommodation process."
However, in some instances neither the individual requesting the
accommodation nor the employer can readily identify the appro-
priate accommodation. For example, the individual needing the
accommodation may not know enough about the equipment used
by the employer or the exact nature of the work site to suggest an
appropriate accommodation. Likewise, the employer may not
know enough about the individual's disability or the limitations
that disability would impose on the performance of the job to
suggest an appropriate accommodation. Under such circum-
stances, it may be necessary for the employer to initiate a more
defined problem solving process, such as the step-by-step process
described above, as part of its reasonable effort to identify the
appropriate reasonable accommodation.
This process requires the individual assessment of both the
particular job at issue, and the specific physical or mental limita-
tions of the particular individual in need of reasonable accommo-
dation. With regard to assessment of the job, "individual assess-
ment" means analyzing the actual job duties and determining the
true purpose or object of the job. Such an assessment is necessary
to ascertain which job functions are the essential functions that an
accommodation must enable an individual with a disability to
perform.
After assessing the relevant job, the employer, in consultation
with the individual requesting the accommodation, should make
an assessment of the specific limitations imposed by the disability
on the individual's performance of the job's essential functions.
This assessment will make it possible to ascertain the precise
barrier to the employment opportunity which, in turn, will make it
possible to determine the accommodation(s) that could alleviate
or remove that barrier.
If consultation with the individual in need of the accommodation
still does not reveal potential appropriate accommodations, then
the employer, as part of this process, may find that technical
assistance is helpful in determining how to accommodate the
particular individual in the specific situation. Such assistance
could be sought from the Commission, from state or local reha-
bilitation agencies, or from disability constituent organizations. It
should be noted, however, that, as provided in section 1630.9(c)
of this part, the failure to obtain or receive technical assistance
from the federal agencies that administer the ADA will not excuse
B-44
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
(b) It is unlawful for a
the employer from its reasonable accommodation obligation.
covered entity to deny em-
Once potential accommodations have been identified, the
ployment opportunities to an
employer should assess the effectiveness of each potential
otherwise qualified job
accommodation in assisting the individual in need of the
applicant or employee with a
accommodation in the performance of the essential functions
disability based on the need
of the position. If more than one of these accommodations
of such covered entity to
will enable the individual to perform the essential functions or
make reasonable accommo-
if the individual would prefer to provide his or her own ac-
dation to such individual's
commodation, the preference of the individual with a disabil-
physical or mental impair-
ity should be given primary consideration. However, the
ments.
employer providing the accommodation has the ultimate
discretion to choose between effective accommodations, and
(c) A covered entity shall
may choose the less expensive accommodation or the accom-
not be excused from the
modation that is easier for it to provide. It should also be noted
requirements of this part
that the individual's willingness to provide his or her own
because of any failure to
accommodation does not relieve the employer of the duty to
receive technical assistance
provide the accommodation should the individual for any
authorized by section 506 of
reason be unable or unwilling to continue to provide the
the ADA, including any
accommodation.
failure in the development or
dissemination of any techni-
Reasonable Accommodation Process Illustrated
cal assistance manual autho-
rized by that Act.
The following example illustrates the informal reasonable
accommodation process. Suppose a Sack Handler position
(d) A qualified individual
requires that the employee pick up fifty pound sacks and carry
with a disability is not re-
them from the company loading dock to the storage room, and
quired to accept an accom-
that a sack handler who is disabled by a back impairment
modation, aid, service,
requests a reasonable accommodation. Upon receiving the
opportunity or benefit which
request, the employer analyzes the Sack Handler job and
such qualified individual
determines that the essential function and purpose of the job is
chooses not to accept. How-
not the requirement that the job holder physically lift and carry
ever, if such individual
the sacks, but the requirement that the job holder cause the
rejects a reasonable accom-
sack to move from the loading dock to the storage room.
modation, aid, service,
opportunity or benefit that is
The employer then meets with the sack handler to ascertain
necessary to enable the
precisely the barrier posed by the individual's specific disabil-
individual to perform the
ity to the performance of the job's essential function of relo-
essential functions of the
cating the sacks. At this meeting the employer learns that the
position held or desired, and
individual can, in fact, lift the sacks to waist level, but is
cannot, as a result of that
prevented by his or her disability from carrying the sacks from
rejection, perform the essen-
the loading dock to the storage room. The employer and the
tial functions of the position,
individual agree that any of a number of potential accommo-
the individual will not be
dations, such as the provision of a dolly, hand truck, or cart,
considered a qualified indi-
could enable the individual to transport the sacks that he or she
vidual with a disability.
has lifted.
B-45
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
Upon further consideration, however, it is determined that the
provision of a cart is not a feasible effective option. No carts
are currently available at the company, and those that can be
purchased by the company are the wrong shape to hold many
of the bulky and irregularly shaped sacks that must be moved.
Both the dolly and the hand truck, on the other hand, appear to
be effective options. Both are readily available to the com-
pany, and either will enable the individual to relocate the sacks
that he or she has lifted. The sack handler indicates his or her
preference for the dolly. In consideration of this expressed
preference, and because the employer feels that the dolly will
allow the individual to move more sacks at a time and so be
more efficient than would a hand truck, the employer ulti-
mately provides the sack handler with a dolly in fulfillment of
the obligation to make reasonable accommodation.
Section 1630.9(b).
This provision states that an employer or other covered entity
cannot prefer or select a qualified individual without a disabil-
ity over an equally qualified individual with a disability
merely because the individual with a disability will require a
reasonable accommodation. In other words, an individual's
need for an accommodation cannot enter into the employer's
or other covered entity's decision regarding hiring, discharge,
promotion, or other similar employment decisions, unless the
accommodation would impose an undue hardship on the
employer. See House Labor Report at 70.
Section 1630.9(d).
The purpose of this provision is to clarify that an employer or
other covered entity may not compel a qualified individual
with a disability to accept an accommodation, where that
accommodation is neither requested nor needed by the indi-
vidual. However, if a necessary reasonable accommodation is
refused, the individual may not be considered qualified. For
example, an individual with a visual impairment that restricts
his or her field of vision but who is able to read unaided would
not be required to accept a reader as an accommodation.
However, if the individual were not able to read unaided and
reading was an essential function of the job, the individual
would not be qualified for the job if he or she refused a rea-
sonable accommodation that would enable him or her to read.
See Senate Report at 34; House Labor Report at 65; House
Judiciary Report at 71-72.
B-46
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
1630.10 Qualification
Section 1630.10 Qualification Standards, Tests, and Other
standards, tests, and other
Selection Criteria
selection criteria.
The purpose of this provision is to ensure that individuals with
It is unlawful for a
disabilities are not excluded from job opportunities unless they
covered entity to use qualifi-
are actually unable to do the job. It is to ensure that there is
cation standards, employment
a fit between job criteria and an applicant's (or employee's) actual
tests or other selection crite-
ability to do the job. Accordingly, job criteria that even uninten-
ria that screen out or tend to
tionally screen out, or tend to screen out, an individual with a
screen out an individual with
disability or a class of individuals with disabilities because of
a disability or a class of
their disability may not be used unless the employer demonstrates
individuals with disabilities,
that that criteria, as used by the employer, are job-related to the
position to which they are being applied and are consistent with
on the basis of disability,
business necessity. The concept of "business necessity" has the
unless the standard, test or
same meaning as the concept of "business necessity" under
other selection criteria, as
Section 504 of the Rehabilitation Act of 1973.
used by the covered entity, is
shown to be job-related for
Selection criteria that exclude, or tend to exclude, an individual
the position in question and is
with a disability or a class of individuals with disabilities because
consistent with business
of their disability but do not concern an essential function of the
necessity.
job would not be consistent with business necessity.
The use of selection criteria that are related to an essential func-
tion of the job may be consistent with business necessity. How-
ever, selection criteria that are related to an essential function of
the job may not be used to exclude an individual with a disability
if that individual could satisfy the criteria with the provision of a
reasonable accommodation. Experience under a similar provision
of the regulations implementing Section 504 of the Rehabilitation
Act indicates that challenges to selection criteria are, in fact, most
often resolved by reasonable accommodation. It is therefore
anticipated that challenges to selection criteria brought under this
part will generally be resolved in a like manner.
This provision is applicable to all types of selection criteria,
including safety requirements, vision or hearing requirements,
walking requirements, lifting requirements, and employment
tests. See Senate Report at 37-39; House Labor Report at 70-72;
House Judiciary Report at 42. As previously noted, however, it is
not the intent of this part to second guess an employer's business
judgment with regard to production standards. (See section
1630.2(n) Essential Functions). Consequently, production stan-
dards will generally not be subject to a challenge under this
provision.
The Uniform Guidelines on Employee Selection Procedures
(UGESP) 29 CFR part 1607 do not apply to the Rehabilitation
Act and are similarly inapplicable to this part.
B-47
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.11 Administration of
Section 1630.11 Administration of Tests
tests.
The intent of this provision is to further emphasize that indi-
It is unlawful for a
viduals with disabilities are not to be excluded from jobs that
covered entity to fail to select
they can actually perform merely because a disability prevents
and administer tests concern-
them from taking a test, or negatively influences the results of
ing employment in the most
a test, that is a prerequisite to the job. Read together with the
effective manner to ensure
reasonable accommodation requirement of section 1630.9, this
that, when a test is adminis-
provision requires that employment tests be administered to
tered to a job applicant or
eligible applicants or employees with disabilities that impair
employee who has a disabil-
sensory, manual, or speaking skills in formats that do not
ity that impairs sensory,
require the use of the impaired skill.
manual or speaking skills, the
test results accurately reflect
The employer or other covered entity is, generally, only
the skills, aptitude, or what-
required to provide such reasonable accommodation if it
ever other factor of the
knows, prior to the administration of the test, that the indi-
applicant or employee that
vidual is disabled and that the disability impairs sensory,
the test purports to measure,
manual or speaking skills. Thus, for example, it would be
rather than reflecting the
unlawful to administer a written employment test to an indi-
impaired sensory, manual, or
vidual who has informed the employer, prior to the adminis-
speaking skills of such
tration of the test, that he is disabled with dyslexia and unable
employee or applicant (ex-
to read. In such a case, as a reasonable accommodation and in
cept where such skills are the
accordance with this provision, an alternative oral test should
factors that the test purports
be administered to that individual. By the same token, a
to measure).
written test may need to be substituted for an oral test if the
applicant taking the test is an individual with a disability that
impairs speaking skills or impairs the processing of auditory
information.
Occasionally, an individual with a disability may not realize,
prior to the administration of a test, that he or she will need an
accommodation to take that particular test. In such a situation,
the individual with a disability, upon becoming aware of the
need for an accommodation, must so inform the employer or
other covered entity. For example, suppose an individual with
a disabling visual impairment does not request an accommoda-
tion for a written examination because he or she is usually able
to take written tests with the aid of his or her own specially
designed lens. If, when the test is distributed, the individual
with a disability discovers that the lens is insufficient to
distinguish the words of the test because of the unusually low
color contrast between the paper and the ink, the individual
would be entitled, at that point, to request an accommodation.
The employer or other covered entity would, thereupon, have
to provide a test with higher contrast, schedule a retest, or
provide any other effective accommodation unless to do so
would impose an undue hardship.
B-48
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
Other alternative or accessible test modes or formats include
the administration of tests in large print or braille, or via a
reader or sign interpreter. Where it is not possible to test in an
alternative format, the employer may be required, as a reason-
able accommodation, to evaluate the skill to be tested in
another manner (e.g., through an interview, or through educa-
tion, license, or work experience requirements). An employer
may also be required, as a reasonable accommodation, to
allow more time to complete the test. In addition, the
employer's obligation to make reasonable accommodation
extends to ensuring that the test site is accessible. (See section
1630.9 Not Making Reasonable Accommodation) See Senate
Report at 37-38; House Labor Report at 70-72; House Judi-
ciary Report at 42; see also Stutts V. Freeman, 694 F.2d 666
(11th Cir. 1983); Crane V. Dole, 617 F. Supp. 156 (D.D.C.
1985).
This provision does not require that an employer offer every
applicant his or her choice of test format. Rather, this provi-
sion only requires that an employer provide, upon advance
request, alternative, accessible tests to individuals with dis-
abilities that impair sensory, manual, or speaking skills needed
to take the test.
This provision does not apply to employment tests that require
the use of sensory, manual, or speaking skills where the tests
are intended to measure those skills. Thus, an employer could
require that an applicant with dyslexia take a written test for a
particular position if the ability to read is the skill the test is
designed to measure. Similarly, an employer could require that
an applicant complete a test within established time frames if
speed were one of the skills for which the applicant was being
tested. However, the results of such a test could not be used to
exclude an individual with a disability unless the skill was
necessary to perform an essential function of the position and
no reasonable accommodation was available to enable the
individual to perform that function, or the necessary accom-
modation would impose an undue hardship.
B-49
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.12 Retaliation and
coercion.
(a) Retaliation. It is
unlawful to discriminate
against any individual be-
cause that individual has
opposed any act or practice
made unlawful by this part or
because that individual made
a charge, testified, assisted,
or participated in any manner
in an investigation, proceed-
ing, or hearing to enforce any
provision contained in this
part.
(b) Coercion. interference
or intimidation. It is unlaw-
ful to coerce, intimidate,
threaten, harass or interfere
with any individual in the
exercise or enjoyment of, or
because that individual aided
or encouraged any other
individual in the exercise of,
any right granted or protected
by this part.
B-50
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
1630.13 Prohibited medical
Section 1630.13 Prohibited Medical Examinations and
examinations and inquiries.
Inquiries
(a) Pre-employment
Section 1630.13(a) Pre-employment Examination or In-
examination or inquiry.
quiry
Except as permitted by
This provision makes clear that an employer cannot inquire as
section 1630.14, it is unlaw-
to whether an individual has a disability at the pre-offer stage
ful for a covered entity to
of the selection process. Nor can an employer inquire at the
conduct a medical examina-
pre-offer stage about an applicant's workers' compensation
tion of an applicant or to
history.
make inquiries as to whether
an applicant is an individual
Employers may ask questions that relate to the applicant's
with a disability or as to the
ability to perform job-related functions. However, these
nature or severity of such
questions should not be phrased in terms of disability. An
disability.
employer, for example, may ask whether the applicant has a
driver's license, if driving is a job function, but may not ask
whether the applicant has a visual disability. Employers may
ask about an applicant's ability to perform both essential and
marginal job functions. Employers, though, may not refuse to
hire an applicant with a disability because the applicant's
disability prevents him or her from performing marginal
functions. See Senate Report at 39; House Labor Report at 72-
73; House Judiciary Report at 42-43.
(b) Examination or
Section 1630.13(b) Examination or Inquiry of Employees
inquiry of employees. Except
The purpose of this provision is to prevent the administration
as permitted by section
to employees of medical tests or inquiries that do not serve a
1630.14, it is unlawful for a
legitimate business purpose. For example, if an employee
covered entity to require a
suddenly starts to use increased amounts of sick leave or starts
medical examination of an
to appear sickly, an employer could not require that employee
employee or to make inquir-
to be tested for AIDS, HIV infection, or cancer unless the
ies as to whether an em-
employer can demonstrate that such testing is job-related and
ployee is an individual with a
consistent with business necessity. See Senate Report at 39;
disability or as to the nature
House Labor Report at 75; House Judiciary Report at 44.
or severity of such disability.
B-51
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.14 Medical examina-
Section 1630.14 Medical Examinations and Inquiries
tions and inquiries specifi-
Specifically Permitted
cally permitted.
(a) Acceptable pre-
Section 1630.14(a) Pre-employment Inquiry
employment inquiry. A
Employers are permitted to make pre-employment inquiries
covered entity may make pre-
into the ability of an applicant to perform job-related func-
employment inquiries into
tions. This inquiry must be narrowly tailored. The employer
the ability of an applicant to
may describe or demonstrate the job function and inquire
perform job-related func-
whether or not the applicant can perform that function with or
tions, and/or may ask an
without reasonable accommodation. For example, an employer
applicant to describe or to
may explain that the job requires assembling small parts and
demonstrate how, with or
ask if the individual will be able to perform that function, with
without reasonable accom-
or without reasonable accommodation. See Senate Report at
modation, the applicant will
39; House Labor Report at 73; House Judiciary Report at 43.
be able to perform job-related
functions.
An employer may also ask an applicant to describe or to
demonstrate how, with or without reasonable accommodation,
the applicant will be able to perform job-related functions.
Such a request may be made of all applicants in the same job
category regardless of disability. Such a request may also be
made of an applicant whose known disability may interfere
with or prevent the performance of a job-related function,
whether or not the employer routinely makes such a request of
all applicants in the job category. For example, an employer
may ask an individual with one leg who applies for a position
as a home washing machine repairman to demonstrate or to
explain how, with or without reasonable accommodation, he
would be able to transport himself and his tools down base-
ment stairs. However, the employer may not inquire as to the
nature or severity of the disability. Therefore, for example, the
employer cannot ask how the individual lost the leg or whether
the loss of the leg is indicative of an underlying impairment.
On the other hand, if the known disability of an applicant will
not interfere with or prevent the performance of a job-related
function, the employer may only request a description or
demonstration by the applicant if it routinely makes such a
request of all applicants in the same job category. So, for
example, it would not be permitted for an employer to request
that an applicant with one leg demonstrate his ability to as-
semble small parts while seated at a table, if the employer does
not routinely request that all applicants provide such a demon-
stration.
An employer that requires an applicant with a disability to
demonstrate how he or she will perform a job-related function
B-52
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
must either provide the reasonable accommodation the appli-
cant needs to perform the function or permit the applicant to
explain how, with the accommodation, he or she will perform
the function. If the job-related function is not an essential
function, the employer may not exclude the applicant with a
disability because of the applicant's inability to perform that
function. Rather, the employer must, as a reasonable accom-
modation, either provide an accommodation that will enable
the individual to perform the function, transfer the function to
another position, or exchange the function for one the appli-
cant is able to perform.
An employer may not use an application form that lists a
number of potentially disabling impairments and ask the
applicant to check any of the impairments he or she may have.
In addition, as noted above, an employer may not ask how a
particular individual became disabled or the prognosis of the
individual's disability. The employer is also prohibited from
asking how often the individual will require leave for treat-
ment or use leave as a result of incapacitation because of the
disability. However, the employer may state the attendance
requirements of the job and inquire whether the applicant can
meet them.
An employer is permitted to ask, on a test announcement or
application form, that individuals with disabilities who will
require a reasonable accommodation in order to take the test
so inform the employer within a reasonable established time
period prior to the administration of the test. The employer
may also request that documentation of the need for the
accommodation accompany the request. Requested accommo-
dations may include accessible testing sites, modified testing
conditions and accessible test formats. (See section 1630.11
Administration of Tests).
Physical agility tests are not medical examinations and so may
be given at any point in the application or employment pro-
cess. Such tests must be given to all similarly situated appli-
cants or employees regardless of disability. If such tests screen
out or tend to screen out an individual with a disability or a
class of individuals with disabilities, the employer would have
to demonstrate that the test is job-related and consistent with
business necessity and that performance cannot be achieved
with reasonable accommodation. (See section 1630.9 Not
Making Reasonable Accommodation: Process of Determining
the Appropriate Reasonable Accommodation).
B-53
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
As previously noted, collecting information and inviting
individuals to identify themselves as individuals with disabili-
ties as required to satisfy the affirmative action requirements
of Section 503 of the Rehabilitation Act is not restricted by
this part. (See section 1630.1(b) and (c) Applicability and
Construction).
(b) Employment entrance
Section 1630.14(b) Employment Entrance Examination
examination. A covered
An employer is permitted to require post-offer medical exami-
entity may require a medical
nations before the employee actually starts working. The
examination (and/or inquiry)
employer may condition the offer of employment on the
after making an offer of
results of the examination, provided that all entering employ-
employment to a job appli-
ees in the same job category are subjected to such an examina-
cant and before the applicant
tion, regardless of disability, and that the confidentiality
begins his or her employment
requirements specified in this part are met.
duties, and may condition an
offer of employment on the
This provision recognizes that in many industries, such as air
results of such examination
transportation or construction, applicants for certain positions
(and/or inquiry), if all enter-
are chosen on the basis of many factors including physical and
ing employees in the same
psychological criteria, some of which may be identified as a
job category are subjected to
result of post-offer medical examinations given prior to entry
such an examination (and/or
on duty. Only those employees who meet the employer's
inquiry) regardless of disability.
physical and psychological criteria for the job, with or without
reasonable accommodation, will be qualified to receive con-
(1) Information obtained
firmed offers of employment and begin working.
under paragraph (b) of this
section regarding the medical
Medical examinations permitted by this section are not re-
condition or history of the
quired to be job-related and consistent with business necessity.
applicant shall be collected
However, if an employer withdraws an offer of employment
and maintained on separate
because the medical examination reveals that the employee
forms and in separate medi-
does not satisfy certain employment criteria, either the exclu-
cal files and be treated as a
sionary criteria must not screen out or tend to screen out an
confidential medical record,
individual with a disability or a class of individuals with
except that:
disabilities, or they must be job-related and consistent with
business necessity. As part of the showing that an exclusionary
(i) Supervisors and
criteria is job-related and consistent with business necessity,
managers may be informed
the employer must also demonstrate that there is no reasonable
regarding necessary restric-
accommodation that will enable the individual with a disabil-
tions on the work or duties of
ity to perform the essential functions of the job. See Confer-
the employee and necessary
ence Report at 59-60; Senate Report at 39; House Labor
accommodations;
Report at 73-74; House Judiciary Report at 43.
(ii) First aid and safety
As an example, suppose an employer makes a conditional
personnel may be informed,
offer of employment to an applicant, and it is an essential
when appropriate, if the
function of the job that the incumbent be available to work
disability might require
every day for the next three months. An employment entrance
B-54
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
emergency treatment; and
examination then reveals that the applicant has a disabling
impairment that, according to reasonable medical judgment
(iii) Government officials
that relies on the most current medical knowledge, will require
investigating compliance with
treatment that will render the applicant unable to work for a
this part shall be provided
portion of the three month period. Under these circumstances,
relevant information on
the employer would be able to withdraw the employment offer
request.
without violating this part.
(2) The results of such
The information obtained in the course of a permitted entrance
examination shall not be used
examination or inquiry is to be treated as a confidential medi-
for any purpose inconsistent
cal record and may only be used in a manner not inconsistent
with this part.
with this part. State workers' compensation laws are not
preempted by the ADA or this part. These laws require the
(3) Medical examinations
collection of information from individuals for state administra-
conducted in accordance with
tive purposes that do not conflict with the ADA or this part.
this section do not have to be
Consequently, employers or other covered entities may submit
job-related and consistent
information to state workers' compensation offices or second
with business necessity.
injury funds in accordance with state workers' compensation
However, if certain criteria
laws without violating this part.
are used to screen out an
employee or employees with
Consistent with this section and with section 1630.16(f) of this
disabilities as a result of such
part, information obtained in the course of a permitted en-
an examination or inquiry,
trance examination or inquiry may be used for insurance
the exclusionary criteria must
purposes described in section 1630.16(f).
be job-related and consistent
with business necessity, and
performance of the essential
job functions cannot be
accomplished with reason-
able accommodation as
required in this part. (See
section 1630.15(b) Defenses
to charges of discriminatory
application of selection
criteria).
(c) Examination of
Section 1630.14(c) Examination of employees
employees. A covered entity
This provision permits employers to make inquiries or require
may require a medical exami-
medical examinations (fitness for duty exams) when there is a
nation (and/or inquiry) of an
need to determine whether an employee is still able to perform
employee that is job-related
the essential functions of his or her job. The provision permits
and consistent with business
employers or other covered entities to make inquiries or
necessity. A covered entity
require medical examinations necessary to the reasonable
may make inquiries into the
accommodation process described in this part. This provision
ability of an employee to
also permits periodic physicals to determine fitness for duty or
perform job-related functions.
other medical monitoring if such physicals or monitoring are
B-55
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(1) Information obtained
required by medical standards or requirements established by
under paragraph (c) of this
Federal, state, or local law that are consistent with the ADA
section regarding the medical
and this part (or in the case of a federal standard, with Section
condition or history of any
504 of the Rehabilitation Act) in that they are job-related and
employee shall be collected
consistent with business necessity.
and maintained on separate
forms and in separate medi-
Such standards may include federal safety regulations that
cal files and be treated as a
regulate bus and truck driver qualifications, as well as laws
confidential medical record,
establishing medical requirements for pilots or other air
except that:
transportation personnel. These standards also include health
standards promulgated pursuant to the Occupational Safety
(i) Supervisors and
and Health Act of 1970, the Federal Coal Mine Health and
managers may be informed
Safety Act of 1969, or other similar statutes that require that
regarding necessary restric-
employees exposed to certain toxic and hazardous substances
tions on the work or duties of
be medically monitored at specific intervals. See House Labor
the employee and necessary
Report at 74-75.
accommodations;
The information obtained in the course of such examination or
(ii) First aid and safety
inquiries is to be treated as a confidential medical record and
personnel may be informed,
may only be used in a manner not inconsistent with this part.
when appropriate, if the
disability might require
emergency treatment; and
(iii) Government officials
investigating compliance
with this part shall be pro-
vided relevant information on
request.
(2) Information obtained
under paragraph (c) of this
section regarding the medical
condition or history of any
employee shall not be used
for any purpose inconsistent
with this part.
(d) Other acceptable
Section 1630.14(d) Other Acceptable Examinations and
examinations and inquiries.
Inquiries
A covered entity may con-
Part 1630 permits voluntary medical examinations, including
duct voluntary medical
voluntary medical histories, as part of employee health pro-
examinations and activities,
grams. These programs often include, for example, medical
including voluntary medical
screening for high blood pressure, weight control counseling,
histories, which are part of an
and cancer detection. Voluntary activities, such as blood
employee health program
pressure monitoring and the administering of prescription
B-56
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
available to employees at the
drugs, such as insulin, are also permitted. It should be noted,
work site.
however, that the medical records developed in the course of
such activities must be maintained in the confidential manner
(1) Information obtained
required by this part and must not be used for any purpose in
under paragraph (d) of this
violation of this part, such as limiting health insurance eligibility.
section regarding the medical
House Labor Report at 75; House Judiciary Report at 43-44.
condition or history of any
employee shall be collected
and maintained on separate
forms and in separate medi-
cal files and be treated as a
confidential medical record,
except that:
(i) Supervisors and
managers may be informed
regarding necessary restric-
tions on the work or duties of
the employee and necessary
accommodations;
(ii) First aid and safety
personnel may be informed,
when appropriate, if the
disability might require
emergency treatment; and
(iii) Government officials
investigating compliance
with this part shall be pro-
vided relevant information on
request.
(2) Information obtained
under paragraph (d) of this
section regarding the medical
condition or history of any
employee shall not be used
for any purpose inconsistent
with this part.
B-57
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
1630.15 Defenses.
Section 1630.15 Defenses
Defenses to an allegation
The section on defenses in part 1630 is not intended to be
of discrimination under this
exhaustive. However, it is intended to inform employers of
part may include, but are not
some of the potential defenses available to a charge of dis-
limited to, the following:
crimination under the ADA and this part.
(a)Disparate treatment
Section 1630.15(a) Disparate Treatment Defenses
charges. It may be a defense to
The "traditional" defense to a charge of disparate treatment
a charge of disparate treatment
under title VII, as expressed in McDonnell Douglas Corp. V.
brought under sections 1630.4
Green, 411 U.S. 792 (1973), Texas Department of Commu-
through 1630.8 and 1630.11
nity Affairs V, Burdine, 450 U.S. 248 (1981), and their prog-
through 1630.12 that the
eny, may be applicable to charges of disparate treatment
challenged action is justified
brought under the ADA. See Prewitt V. U.S. Postal Service,
by a legitimate, nondiscrimi-
662 F.2d 292 (5th Cir. 1981). Disparate treatment means, with
natory reason.
respect to title I of the ADA, that an individual was treated
differently on the basis of his or her disability. For example,
disparate treatment has occurred where an employer excludes
an employee with a severe facial disfigurement from staff
meetings because the employer does not like to look at the
employee. The individual is being treated differently because
of the employer's attitude towards his or her perceived disabil-
ity. Disparate treatment has also occurred where an employer
has a policy of not hiring individuals with AIDS regardless of
the individuals' qualifications.
The crux of the defense to this type of charge is that the
individual was treated differently not because of his or her
disability but for a legitimate nondiscriminatory reason such as
poor performance unrelated to the individual's disability. The
fact that the individual's disability is not covered by the
employer's current insurance plan or would cause the
employer's insurance premiums or workers' compensation
costs to increase, would not be a legitimate nondiscriminatory
reason justifying disparate treatment of a individual with a
disability. Senate Report at 85; House Labor Report at 136 and
House Judiciary Report at 70. The defense of a legitimate
nondiscriminatory reason is rebutted if the alleged nondis-
criminatory reason is shown to be pretextual.
(b) Charges of discrimi-
Section 1630.15(b) and (c) Disparate Impact Defenses
natory application of selec-
Disparate impact means, with respect to title I of the ADA and
tion criteria. -- (1) In general.
this part, that uniformly applied criteria have an adverse
It may be a defense to a
impact on an individual with a disability or a disproportion-
charge of discrimination, as
ately negative impact on a class of individuals with disabili-
described in section 1630.10,
ties. Section 1630.15(b) clarifies that an employer may use
that an alleged application of
selection criteria that have such a disparate impact, i.e., that
B-58
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
qualification standards, tests,
screen out or tend to screen out an individual with a disability
or selection criteria that
or a class of individuals with disabilities only when they are
screens out or tends to screen
job-related and consistent with business necessity.
out or otherwise denies a job
or benefit to an individual
For example, an employer interviews two candidates for a
with a disability has been
position, one of whom is blind. Both are equally qualified.
shown to be job-related and
The employer decides that while it is not essential to the job it
consistent with business
would be convenient to have an employee who has a driver's
necessity, and such perfor-
license and so could occasionally be asked to run errands by
mance cannot be accom-
car. The employer hires the individual who is sighted because
plished with reasonable
this individual has a driver's license. This is an example of a
accommodation, as required
uniformly applied criterion, having a driver's permit, that
in this part.
screens out an individual who has a disability that makes it
impossible to obtain a driver's permit. The employer would,
(2) Direct threat as a
thus, have to show that this criterion is job-related and consis-
qualification standard. The
tent with business necessity. See House Labor Report at 55.
term "qualification standard"
may include a requirement
However, even if the criterion is job-related and consistent
that an individual shall not
with business necessity, an employer could not exclude an
pose a direct threat to the
individual with a disability if the criterion could be met or job
health or safety of the indi-
performance accomplished with a reasonable accommodation.
vidual or others in the work-
For example, suppose an employer requires, as part of its
place. (See section 1630.2(r)
application process, an interview that is job-related and consis-
defining direct threat).
tent with business necessity. The employer would not be able
to refuse to hire a hearing impaired applicant because he or
(c) Other disparate
she could not be interviewed. This is so because an interpreter
impact charges. It may be a
could be provided as a reasonable accommodation that would
defense to a charge of dis-
allow the individual to be interviewed, and thus satisfy the
crimination brought under
selection criterion.
this part that a uniformly
applied standard, criterion, or
With regard to safety requirements that screen out or tend to
policy has a disparate impact
screen out an individual with a disability or a class of indi-
on an individual with a
viduals with disabilities, an employer must demonstrate that
disability or a class of indi-
the requirement, as applied to the individual, satisfies the
viduals with disabilities that
"direct threat" standard in section 1630.2(r) in order to show
the challenged standard,
that the requirement is job related and consistent with business
criterion or policy has been
necessity.
shown to be job-related and
consistent with business
Section 1630.15(c) clarifies that there may be uniformly
necessity, and such perfor-
applied standards, criteria and policies not relating to selection
mance cannot be accom-
that may also screen out or tend to screen out an individual
plished with reasonable
with a disability or a class of individuals with disabilities. Like
accommodation, as required
selection criteria that have a disparate impact, non-selection
in this part.
criteria having such an impact may also have to be job-related
and consistent with business necessity, subject to consideration
of reasonable accommodation.
B-59
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
It should be noted, however, that some uniformly applied
employment policies or practices, such as leave policies, are
not subject to challenge under the adverse impact theory. "No-
leave" policies (e.g., no leave during the first six months of
employment) are likewise not subject to challenge under the
adverse impact theory. However, an employer, in spite of its
"no-leave" policy, may, in appropriate circumstances, have to
consider the provision of leave to an employee with a disabil-
ity as a reasonable accommodation, unless the provision of
leave would impose an undue hardship. See discussion at
section 1630.5 Limiting, Segregating and Classifying, and
section 1630.10 Qualification Standards, Tests, and Other
Selection Criteria.
(d) Charges of not mak-
Section 1630.15(d) Defense to Not Making Reasonable
ing reasonable accommoda-
Accommodation
tion. It may be a defense to a
An employer or other covered entity alleged to have discrimi-
charge of discrimination, as
nated because it did not make a reasonable accommodation, as
described in section 1630.9,
required by this part, may offer as a defense that it would have
that a requested or necessary
been an undue hardship to make the accommodation.
accommodation would
impose an undue hardship on
It should be noted, however, that an employer cannot simply
the operation of the covered
assert that a needed accommodation will cause it undue hard-
entity's business.
ship, as defined in section 1630.2(p), and thereupon be re-
lieved of the duty to provide accommodation. Rather, an
employer will have to present evidence and demonstrate that
the accommodation will, in fact, cause it undue hardship.
Whether a particular accommodation will impose an undue
hardship for a particular employer is determined on a case by
case basis. Consequently, an accommodation that poses an
undue hardship for one employer at a particular time may not
pose an undue hardship for another employer, or even for the
same employer at another time. Likewise, an accommodation
that poses an undue hardship for one employer in a particular
job setting, such as a temporary construction worksite, may
not pose an undue hardship for another employer, or even for
the same employer at a permanent worksite. See House
Judiciary Report at 42.
The concept of undue hardship that has evolved under Section
504 of the Rehabilitation Act and is embodied in this part is
unlike the "undue hardship" defense associated with the
provision of religious accommodation under title VII of the
Civil Rights Act of 1964. To demonstrate undue hardship
pursuant to the ADA and this part, an employer must show
substantially more difficulty or expense than would be needed
B-60
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
to satisfy the "de minimis" title VII standard of undue hard-
ship. For example, to demonstrate that the cost of an accom-
modation poses an undue hardship, an employer would have to
show that the cost is undue as compared to the employer's
budget. Simply comparing the cost of the accommodation to
the salary of the individual with a disability in need of the
accommodation will not suffice. Moreover, even if it is deter-
mined that the cost of an accommodation would unduly
burden an employer, the employer cannot avoid making the
accommodation if the individual with a disability can arrange
to cover that portion of the cost that rises to the undue hard-
ship level, or can otherwise arrange to provide the accommo-
dation. Under such circumstances, the necessary accommoda-
tion would no longer pose an undue hardship. See Senate
Report at 36; House Labor Report at 68-69; House Judiciary
Report at 40-41.
Excessive cost is only one of several possible bases upon
which an employer might be able to demonstrate undue hard-
ship. Alternatively, for example, an employer could demon-
strate that the provision of a particular accommodation would
be unduly disruptive to its other employees or to the function-
ing of its business. The terms of a collective bargaining agree-
ment may be relevant to this determination. By way of illustra-
tion, an employer would likely be able to show undue hardship
if the employer could show that the requested accommodation
of the upward adjustment of the business' thermostat would
result in it becoming unduly hot for its other employees, or for
its patrons or customers. The employer would thus not have to
provide this accommodation. However, if there were an
alternate accommodation that would not result in undue
hardship, the employer would have to provide that accommo-
dation.
It should be noted, moreover, that the employer would not be
able to show undue hardship if the disruption to its employees
were the result of those employees' fears or prejudices toward
the individual's disability and not the result of the provision of
the accommodation. Nor would the employer be able to
demonstrate undue hardship by showing that the provision of
the accommodation has a negative impact on the morale of its
other employees but not on the ability of these employees to
perform their jobs.
B-61
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(e) Conflict with other
Section 1630.15(e) Defense . Conflicting Federal Laws and
federal laws. It may be a
Regulations
defense to a charge of dis-
There are several Federal laws and regulations that address
crimination under this part
medical standards and safety requirements. If the alleged
that a challenged action is
discriminatory action was taken in compliance with another
required or necessitated by
Federal law or regulation, the employer may offer its obliga-
another Federal law or
tion to comply with the conflicting standard as a defense. The
regulation, or that another
employer's defense of a conflicting Federal requirement or
Federal law or regulation
regulation may be rebutted by a showing of pretext, or by
prohibits an action (including
showing that the Federal standard did not require the discrimi-
the provision of a particular
natory action, or that there was a non-exclusionary means to
reasonable accommodation)
comply with the standard that would not conflict with this
that would otherwise be
part. See House Labor Report at 74.
required by this part.
(f) Additional defenses.
It may be a defense to a
charge of discrimination
under this part that the
alleged discriminatory action
is specifically permitted by
sections 1630.14 or 1630.16.
B-62
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
1630.16 Specific activities
Section 1630.16 Specific Activities Permitted
permitted.
(a) Religious entities. A
Section 1630.16(a) Religious Entities
religious corporation, asso-
Religious organizations are not exempt from title I of the
ciation, educational institu-
ADA or this part. A religious corporation, association, educa-
tion, or society is permitted
tional institution, or society may give a preference in employ-
to give preference in employ-
ment to individuals of the particular religion, and may require
ment to individuals of a
that applicants and employees conform to the religious tenets
particular religion to perform
of the organization. However, a religious organization may not
work connected with the
discriminate against an individual who satisfies the permitted
carrying on by that corpora-
religious criteria because that individual is disabled. The
tion, association, educational
religious entity, in other words, is required to consider quali-
institution, or society of its
fied individuals with disabilities who satisfy the permitted
activities. A religious entity
religious criteria on an equal basis with qualified individuals
may require that all appli-
without disabilities who similarly satisfy the religious criteria.
cants and employees conform
See Senate Report at 42; House Labor Report at 76-77; House
to the religious tenets of such
Judiciary Report at 46.
organization. However, a
religious entity may not
discriminate against a quali-
fied individual, who satisfies
the permitted religious
criteria, because of his or her
disability.
(b) Regulation of alcohol
Section 1630.16(b) Regulation of Alcohol and Drugs
and drugs. A covered entity:
This provision permits employers to establish or comply with
certain standards regulating the use of drugs and alcohol in the
(1) May prohibit the
workplace. It also allows employers to hold alcoholics and
illegal use of drugs and the
persons who engage in the illegal use of drugs to the same
use of alcohol at the work-
performance and conduct standards to which it holds all of its
place by all employees;
other employees. Individuals disabled by alcoholism are
entitled to the same protections accorded other individuals
(2) May require that
with disabilities under this part. As noted above, individuals
employees not be under the
currently engaging in the illegal use of drugs are not individu-
influence of alcohol or be
als with disabilities for purposes of part 1630 when the em-
engaging in the illegal use of
ployer acts on the basis of such use.
drugs at the workplace;
(3) May require that all
employees behave in con-
formance with the require-
ments established under the
Drug-Free Workplace Act of
1988 (41 U.S.C. 701 et seq.);
B-63
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(4) May hold an em-
ployee who engages in the
illegal use of drugs or who is
an alcoholic to the same
qualification standards for
employment or job perfor-
mance and behavior to which
the entity holds its other
employees, even if any
unsatisfactory performance
or behavior is related to the
employee's drug use or
alcoholism;
(5) May require that its
employees employed in an
industry subject to such
regulations comply with the
standards established in the
regulations (if any) of the
Departments of Defense and
Transportation, and of the
Nuclear Regulatory Commis-
sion, regarding alcohol and
the illegal use of drugs; and
(6) May require that
employees employed in
sensitive positions comply
with the regulations (if any)
of the Departments of De-
fense and Transportation and
of the Nuclear Regulatory
Commission that apply to
employment in sensitive
positions subject to such
regulations.
(c) Drug testing. -- (1)
Section 1630.16(c) Drug Testing
General policy. For purposes
This provision reflects title I's neutrality toward testing for the
of this part, a test to deter-
illegal use of drugs. Such drug tests are neither encouraged,
mine the illegal use of drugs
authorized nor prohibited. The results of such drug tests may
is not considered a medical
be used as a basis for disciplinary action. Tests for the illegal
examination. Thus, the
use of drugs are not considered medical examinations for
administration of such drug
purposes of this part. If the results reveal information about an
tests by a covered entity to its
individual's medical condition beyond whether the individual
B-64
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
job applicants or employees
is currently engaging in the illegal use of drugs, this additional
is not a violation of section
information is to be treated as a confidential medical record.
1630.13 of this part. How-
For example, if a test for the illegal use of drugs reveals the
ever, this part does not
presence of a controlled substance that has been lawfully
encourage, prohibit, or
prescribed for a particular medical condition, this information
authorize a covered entity to
is to be treated as a confidential medical record. See House
conduct drug tests of job
Labor Report at 79; House Judiciary Report at 47.
applicants or employees to
determine the illegal use of
drugs or to make employ-
ment decisions based on such
test results.
(2) Transportation Em-
ployees. This part does not
encourage, prohibit, or
authorize the otherwise
lawful exercise by entities
subject to the jurisdiction of
the Department of Transpor-
tation of authority to:
(i) Test employees of
entities in, and applicants for,
positions involving safety
sensitive duties for the illegal
use of drugs or for on-duty
impairment by alcohol; and
(ii) Remove from safety-
sensitive positions persons
who test positive for illegal
use of drugs or on-duty
impairment by alcohol
pursuant to paragraph
(c)(2)(i) of this section.
(3) Confidentiality. Any
information regarding the
medical condition or history
of any employee or applicant
obtained from a test to deter-
mine the illegal use of drugs,
except information regarding
the illegal use of drugs, is
subject to the requirements of
B-65
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
section 1630.14(b)(2) and (3)
of this part.
(d) Regulation of smok-
ing. A covered entity may
prohibit or impose restric-
tions on smoking in places of
employment. Such restric-
tions do not violate any
provision of this part.
(e) Infectious and com-
Section 1630.16(e) Infectious and Communicable Diseases;
municable diseases: food
Food Handling Jobs
handling jobs. -- (1) In
This provision addressing food handling jobs applies the
general. Under title I of the
"direct threat" analysis to the particular situation of accommo-
ADA, section 103(d)(1), the
dating individuals with infectious or communicable diseases
Secretary of Health and
that are transmitted through the handling of food. The Depart-
Human Services is to prepare
ment of Health and Human Services is to prepare a list of
a list, to be updated annually,
infectious and communicable diseases that are transmitted
of infectious and communi-
through the handling of food. (Copies may be obtained from
cable diseases which are
Center for Infectious Diseases, Centers for Disease Control,
transmitted through the
1600 Clifton Road NE., Mailstop C09, Atlanta, GA 30333.) If
handling of food. If an
an individual with a disability has one of the listed diseases
individual with a disability is
and works in or applies for a position in food handling, the
disabled by one of the infec-
employer must determine whether there is a reasonable ac-
tious or communicable
commodation that will eliminate the risk of transmitting the
diseases included on this list,
disease through the handling of food. If there is an accommo-
and if the risk of transmitting
dation that will not pose an undue hardship, and that will
the disease associated with
prevent the transmission of the disease through the handling of
the handling of food cannot
food, the employer must provide the accommodation to the
be eliminated by reasonable
individual. The employer, under these circumstances, would
accommodation, a covered
not be permitted to discriminate against the individual because
entity may refuse to assign or
of the need to provide the reasonable accommodation and
continue to assign such
would be required to maintain the individual in the food
individual to a job involving
handling job.
food handling. However, if
the individual with a disabil-
If no such reasonable accommodation is possible, the em-
ity is a current employee, the
ployer may refuse to assign, or to continue to assign the
employer must consider
individual to a position involving food handling. This means
whether he or she can be
that if such an individual is an applicant for a food handling
accommodated by reassign-
position the employer is not required to hire the individual.
ment to a vacant position not
However, if the individual is a current employee, the employer
involving food handling.
would be required to consider the accommodation of reassign-
ment to a vacant position not involving food handling for
(2) Effect on state or other
which the individual is qualified. Conference Report at 61-63.
laws. This part does not
(See section 1630.2(r) Direct Threat).
B-66
Appendix B
Title I Reg
REGULATION
INTERPRETIVE GUIDANCE
preempt, modify, or amend
any State, county, or local
law, ordinance or regulation
applicable to food handling
which:
(i) Is in accordance with
the list, referred to in para-
graph (e)(1) of this section,
of infectious or communi-
cable diseases and the modes
of transmissibility published
by the Secretary of Health
and Human Services; and
(ii) Is designed to protect
the public health from indi-
viduals who pose a signifi-
cant risk to the health or
safety of others, where that
risk cannot be eliminated by
reasonable accommodation.
(f) Health insurance, life
Section 1630.16(f) Health Insurance, Life Insurance, and
insurance. and other benefit
Other Benefit Plans
plans. -(1) An insurer,
This provision is a limited exemption that is only applicable to
hospital, or medical
those who establish, sponsor, observe or administer benefit
service company, health
plans, such as health and life insurance plans. It does not apply
maintenance organization, or
to those who establish, sponsor, observe or administer plans
any agent or entity that
not involving benefits, such as liability insurance plans.
administers benefit plans, or
similar organizations may
The purpose of this provision is to permit the development and
underwrite risks, classify
administration of benefit plans in accordance with accepted
risks, or administer such risks
principles of risk assessment. This provision is not intended to
that are based on or not
disrupt the current regulatory structure for self-insured em-
inconsistent with State law.
ployers. These employers may establish, sponsor, observe, or
administer the terms of a bona fide benefit plan not subject to
(2) A covered entity may
state laws that regulate insurance. This provision is also not
establish, sponsor, observe or
intended to disrupt the current nature of insurance underwrit-
administer the terms of a
ing, or current insurance industry practices in sales, underwrit-
bona fide benefit plan that
ing, pricing, administrative and other services, claims and
are based on underwriting
similar insurance related activities based on classification of
risks, classifying risks, or
risks as regulated by the States.
administering such risks that
are based on or not inconsis-
The activities permitted by this provision do not violate part
tent with State law.
1630 even if they result in limitations on individuals with
B-67
Title I Reg
Appendix B
REGULATION
INTERPRETIVE GUIDANCE
(3) A covered entity may
disabilities, provided that these activities are not used as a
establish, sponsor, observe,
subterfuge to evade the purposes of this part. Whether or not
or administer the terms of a
these activities are being used as a subterfuge is to be deter-
bona fide benefit plan that is
mined without regard to the date the insurance plan or em-
not subject to State laws that
ployee benefit plan was adopted.
regulate insurance.
(4) The activities described in
However, an employer or other covered entity cannot deny a
paragraphs (f)(1),(2), and (3)
qualified individual with a disability equal access to insurance
of this section are permitted
or subject a qualified individual with a disability to different
unless these activities are
terms or conditions of insurance based on disability alone, if
being used as a subterfuge to
the disability does not pose increased risks. Part 1630 requires
evade the purposes of this
that decisions not based on risk classification be made in
part.
conformity with non-discrimination requirements. See Senate
Report at 84-86; House Labor Report at 136-138; House
Judiciary Report at 70-71. See the discussion of section 1630.5
Limiting, Segregating and Classifying.
B-68
APPENDIX C
Diseases Transmitted Through
the Food Supply
(Issued by the Centers for Disease Control,
U.S. Public Health Service,
Pursuant to Section 103(d)
of the Americans with Disabilities Act)
Federal Register / Vol. 56. No. 159 / Friday, August 16, 1991 / Notices
40397
DEPARTMENT OF HEALTH AND
HUMAN SERVICES
Centers for Disease Control
Diseases Transmitted Through the
Food Supply
AGENCY: Centers for Disease Control,
Public Health Service, HHS.
ACTION: Notice of final list of infectious
and communicable diseases that are
transmitted through handling the food
supply and the methods by which such
diseases are transmitted.
SUMMARY: Section 103(d) of the
Americans with Disabilities Act of 1990
requires the Secretary to publish a list of
infectious and communicable diseases
that are transmitted through handling
the food supply. The Centers for Disease
Control (CDC) published an interim list
and request for comments on May 16,
1991 (56 FR 22726). Six comments were
received. The interim list was reviewed
in light of the comments and the final
list is set forth below.
EFFECTIVE DATE: August 18. 1991.
FOR FURTHER INFORMATION CONTACT:
Dr. Morris E. Potter. National Center for
Infectious Diseases, Centers for Disease
Control, 1600 Clifton Road. NE.,
Mailstop C09, Atlanta, Georgia 30333:
telephone (404) 639-2237.
SUPPLEMENTARY INFORMATION: Section
103(d) of the Americans with Disabilities
Act of 1990, 42 U.S.C. 12113(d). requires
the Secretary of Health and Human
Services to:
1. Review all infectious and
communicable diseases which may be
transmitted through handling the food
supply:
2. Publish a list of infectious and
communicable diseases which are
transmitted through handling the food
supply:
3. Publish the methods by which such
diseases are transmitted; and
4. Widely disseminate such
information regarding the list of
diseases and their modes of
transmissibility to the general public.
Additionally. the list is to be updated
annually.
After consultation with the Food and
Drug Administration, the National
Institutes of Health, State and local
health officers, and national public
health organizations, CDC published an
Interim list and request for comments in
the Federal Register on May 16, 1991 (58
FR 22726).
Six written comments were received:
four before publication of the interim list
and two during the comment period.
Organizations representing the food
APPENDIX C-1
40898
Federal Register / Vol. 56, No. 159 / Friday. August 16, 1991 / Notices
processing/food service industries
increase their contact with their
scientific evidence indicates that it is
provided four of the comments; a
secretions and excretions certainly
appropriate.
professional medical association and an
require additional education about
Therefore the final list of infectious
association representing State, local.
prevention of fecaloral transmission of
and communicable diseases that are
and federal public health regulatory
disease-producing microorganisms and
transmitted through handling the food
officials also submitted comments. In
training regarding hand washing.
supply and the methods by which such
general, the commenters approved of the
However, in the absence of evidence of
diseases are transmitted are set forth
approach taken in response to the Act's
infection by one of the listed pathogenic
below:
requirement, especially the listing of
microorganisms, persons with such
relevant signs and symptoms that
medical conditions do not require
I. Pathogens Often Transmitted by Food
indicate the possibility of elevated risk
special consideration under section
Contaminated by Infected Persons Who
of transmission of infectious and
103(d) of the Act.
Handle Food, and the Modes of
communicable diseases through the
Comment: Comment was made that
Transmission of Such Pathogens
handling of the food supply.
identifying pathogenic microorganisms
The contamination of raw ingredients
Comment: Food industry associations
by name and providing separate lists of
from infected food-producing animals
and the medical association expressed
pathogens that are often transmitted by
and contamination during processing
the view that persons who are sick
contamination of the food supply and
are more important causes of foodborne
should not handle food and therefore
occasionally transmitted by such
disease than is contamination of foods
advocated expanding the list of include
contamination is not helpful to
by persons with infectious or contagious
upper and lower respiratory tract
managers in the food processing/food
diseases. However, some pathogens are
infections.
service industries.
frequently transmitted by food
Response: Section 103(d) of the Act
Response: The signs and symptoms in
contaminated by infected persons. The
specifies that the infectious and
the list can inform the public and alert
presence of any one of the following
communicable diseases to be listed are
food workers and their employers of the
signs or symptoms in persons who
those that are transmitted from infected
possibility of increased risk of
handle food may indicate infection by
food workers through the handling of the
transmission of infectious diseases.
one of these pathogens: diarrhea.
food supply. Therefore, while infectious
Identifying specific pathogens and
vomiting. open skin sores, boils, fever.
and communicable diseases exist that
separating them according to whether
dark urine, or jaundice. The failure of
can be transmitted to the public and
infected food workers play 8 major or
food employees to wash hands (in
coworkers by routes other than through
minor role may be helpful in guiding
situations such as after using the toilet.
food, diseases spread through the air are
medical care providers and public
handling raw chicken, cleaning spills. or
inappropriate on this List. However,
health officials who may examine the
carrying garbage, for example). wear
appropriate measures undertaken to
food workers and determine the
clean gloves. or use clean utensils is
protect the public's health from non-
appropriate public health response.
responsible for the foodborne
foodborne diseases should not be
Separating diseases according to
transmission of these pathogens. Non-
constrained by this list.
whether infected food workers play a
foodborne routes of transmission. such
Comment: Commenters suggested that
major or minor role also emphasizes the
as from one person to another, are also
a wider range of skin lesions should be
importance of primary contamination of
important in the spread of these
included (e.g., rashes. boils. acne, and
raw food ingredients in the
burns).
pathogens. Pathogens that can cause
epidemiology of foodborne disease.
diseases after an infected person
Response: Open skin lesions are
Comment: Two respondents
included on the list to protect consumers
handles food are the following:
encouraged adding to the list food
from foodborne exposure to
workers living with a person infected by
Hepatitis A virus
Staphylococcus aureus and
the hepatitis A virus and having
Norwalk and Norwalk-like viruses
Streptococcus pyogenes. While intact
travelled to countries with high rates of
Salmonella typhi
skin provides a measure of protection.
enteric diseases, including hepatitis A.
Shige!la species
the presence of unruptured boils could
Response: Persons infected with
Staphylococcus aurous
indicate elevated risk to the public, and
hepatitis A can transmit their infection
Streptococcus pyogenes
therefore boils are included in the final
for a few days before they become
II. Pathogens Occasionally Transmitted
list.
clinically ill. However, everyone
by Food Contaminated by Infected
Comment: One respondent from the
exposed does not become infected. and
Persons who Handle Food, But Usually
food service industry advocated adding
it seems unreasonable to exclude from
Transmitted By Contamination at the
to the list headache, unusual fatigue,
food service all workers who have been
Source or in Food Processing or by
unexplained chills. and conditions
potentially exposed to hepatitis A virus
Nonfoodborne Routes
which would be likely to increase
until they have passed the 15- to 50-day
manual or eirborne exposure to
incubation period for the disease.
Other pathogens are occasionally
secretions and excretions, such as
Comment: The association
transmitted by infected persons who
colostomy/ileostomy pouches, urinary
representing regulatory officials
handle food, but usually cause disease
catheters/pouches, incontinence, nasal
advocated limiting the list to those
when food is intrinsically contaminated
catheters. blood clotting disorders, or
diseases for which risk of transmission
or cross-contaminated during processing
other invasive or indwelling devices.
from infecte ! food workers through
or preparation. Bacterial pathogens in
Response: Headache. unusual fatigue.
contamination of the food supply has
this category often require a period of
and unexplained chills are not specific
been established.
temperature abuse to permit their
to or indicative of foodborne diseases
Response: In fact, the list only
multiplication to an infectious dose
that are likely to be transmitted from
contains such diseases. As provided in
before they will cause disease in
infected food workers through
the Act, we will consider new
consumers. Preventing food contact by
contamination of the food supply and
information as it becomes available and
persons who have an acute diarrheal
are. therefore, inappropriate on this list.
will update the list with additional
illness will decrease the risk of
Persons with medical conditions that
pathogenic microorganisms when
transmitting the following pathogens:
APPENDIX C-2
Federal Register / Vol. 50, No. 159 / Friday. August 16, 1991 / Notices
40899
Campylobacter jejuni
Entamoeba histolytica
Enterohemorrhagic Escherichia coli
Enterotoxigenic Escherichia coli
Giardia lamblia
Nontyphoidal Salmonella
Rotavirus
Vibrio cholerae 01
Yersinia enterocolitica
References
1. World Health Organization. Health
surveillance and management procedures for
food-handling personnel: report of a WHO
consultation. World Health Organization
technical report series; 785. Geneva: World
Health Organization, 1989.
2 Frank JF. Barnhart HM. Food and dairy
sanitation. In: Last JM. ed. Maxcy-Rosenau
public health and preventive medicine. 12th
edition. New York: Appleton-Century-Crofts.
1986:765-806.
3. Bennett IV. Holmberg SD. Rogers MF.
Solomon SL. Infectious and parasitic
diseases. In: Amler RW. Dull HB. eds. Closing
the gap: the burden of unnecessary illness.
New York: Oxford University Press. 1987:102-
114.
Dated: August 9, 1991.
Walter R. Dowdle,
Acting Director. Centers for Disease Control.
[FR Doc. 91-19567 Filed 8-15-91: 8:45 am]
BILLING CODE 4160-18-M
APPENDIX C-3
APPENDIX D
Form and Instructions for ADA-Related
Small Business Tax Credit
(Section 44 of the Internal Revenue Code)
8826
OMB No. 1545-1205
Form
Disabled Access Credit
1991
Department of the Treasury
Attach to your return.
Attachment
Internal Revenue Service
Sequence No.
86
Name(s) as shown on return
Identifying number
Part I Current Year Disabled Access Credit
1 Total eligible access expenditures
1
2 Minimum amount.
2
$ 250
00
3 Subtract line 2 from line 1 (if less than zero, enter -0-)
3
4 Maximum amount
4
$10,000
00
5 Enter smaller of line 3 or line 4
5
6 Credit. Enter 50% (.50) of line 5
6
7 Disabled access credits from
If you are
Then enter total of current year disabled access credit(s) from-
flow-through entities
a Shareholder
Schedule K-1 (Form 1120S). lines 12d, 12e, or 13
b Partner
Schedule K-1 (Form 1065). lines 13d. 13c. or 14
}
7
8 Current year disabled access credit. Add lines 6 and 7, but do not enter more than $5,000
8
Part " Tax Liability Limitation (See Who Must File Form 3800, General Business Credit, to see if you complete
Part II or file Form 3800.)
9a Individuals. Enter amount from Form 1040, line 40
b Corporations. Enter amount from Form 1120, Schedule J. line 3 (or Form 1120-A, Part I. line 1)
}
9
c Other filers. Enter regular tax before credits from your return
10 Credits that reduce regular tax before the disabled access credit:
a Credit for child and dependent care expenses (Form 2441).
10a
b Credit for the elderly or the disabled (Schedule R (Form 1040))
10b
c Foreign tax credit (Form 1116 or Form 1118)
10c
d Possessions tax credit (Form 5735).
10d
e Mortgage interest credit (Form 8396)
10e
1 Credit for fuel from a nonconventional source
10f
9 Orphan drug credit (Form 6765)
10g
h Add lines 10a through 10g
10h
11 Net regular tax. Subtract line 10h from line 9
11
12 Tentative minimum tax (see Instructions):
a Individuals. Enter amount from Form 6251, line 20
b Corporations. Enter amount from Form 4626, line 14
}
12
c Estates and trusts. Enter amount from Form 8656, line 37
13 Net income tax:
a Individuals. Add line 11 above and line 22 of Form 6251
b Corporations. Add line 11 above and line 16 of Form 4626.
c Other filers. See instructions
}
13
14 If line 11 is more than $25,000, enter 25% (.25) of the excess (see instructions).
14
15 Subtract line 12 or line 14, whichever is greater, from line 13. Enter the result. If less than zero,
enter -0-.
15
16 Disabled access credit allowed for current year. Enter the smaller of line 8 or line 15. This is
your General Business Credit for 1991. Enter here and on Form 1040, line 44; Form 1120,
Schedule J. line 4e; Form 1120-A, Part I, line 2a; or on the appropriate line of other income tax
returns
16
Paperwork Reduction Act Notice.-We
circumstances. The estimated average time
If you have comments concerning the
ask for the information on this form to
is:
accuracy of these time estimates or
carry out the Internal Revenue laws of the
Recordkeeping
4 hr., 18 min.
suggestions for making this form more
United States. You are required to give US
the information. We need it to ensure that
Learning about the
simple, we would be happy to hear from
law or the form
47 min.
you. You can write to both the IRS and the
you are complying with these laws and to
Office of Management and Budget at the
allow us to figure and collect the right
Preparing and
addresses listed in the instructions of the
amount of tax.
sending the form
tax return with which this form is filed.
The time needed to complete and file
to the IRS
54 min.
this form will vary depending on individual
Cat. No. 12774N
Form
8826
(1991)
APPENDIX D-1
Form 8826 (1991)
Page 2
General Instructions
Generally, all members of the same
Controlled groups.-All members of a
controlled group and all persons under
controlled group of corporations (within
(Section references are to the Internal
common control are considered to be
the meaning of section 52(a)) and all
Revenue Code unless otherwise noted.)
one person. See section 44(d)(2).
persons under common control (within
Purpose of Form
Eligible access expenditures.-For
the meaning of section 52(b)) are treated
purposes of section 44, these
as one person for purposes of the credit.
Form 8826 is used by an eligible small
expenditures are amounts paid or
The group member with the most eligible
business to claim the disabled access
Incurred by the eligible small business to
access expenditures should figure the
credit. The credit Is part of the general
comply with applicable requirements
group credit in Part I and skip Part II.
business credit under section 38 and is
under the Americans With Disabilities
On separate Forms 8826, each
figured under the provisions of section
Act of 1990 (Public Law 101-336).
member of the group should skip lines 1
44.
Eligible access expenditures Include
through 5 and enter its share of the
A partnership or S corporation that is
amounts paid or incurred—
group credit on line 6. Each member
an eligible small business completes
a. To remove barriers that prevent a
should then complete the remaining
Part I of the form to figure the credit to
business from being accessible to or
applicable lines (or Form 3800, If
pass through to Its partners or
usable by Individuals with disabilities;
required) on its separate form. Each
shareholders.
member must also attach to Its Form
b. To provide qualified Interpreters or
8826 a schedule showing how the group
Who Must File Form 3800,
other methods of making audio materials
credit was divided among all members.
General Business Credit
available to hearing-impaired individuals;
The members share the credit in the
The general business credit consists of
c. To provide qualified readers, taped
same proportion that they contributed
texts, and other methods of making
the Investment credit (Form 3468), jobs
eligible access expenditures.
visual materials available to Individuals
credit (Form 5884), credit for alcohol
Denial of double benefit-The
with visual Impairments; or
used as fuel (Form 6478), research credit
eligible access expenditures may not be
(Form 6765), low-income housing credit
d. To acquire or modify equipment or
claimed as a deduction, capitalized, or
(Form 8586), enhanced oll recovery
devices for Individuals with disabilities.
used In figuring any other credit to the
credit (Form 8830), and the disabled
The expenditures must be reasonable
extent of the credit shown on line 8.
access credit (Form 8826). If you have
and necessary to accomplish the above
more than one of these credits for 1991,
purposes.
Part II
a carryback or carryforward of any of
Eligible expenditures do not include
Line 12-Tentative minimum tax-
these credits, or a disabled access
expenditures in a above that are paid or
Complete the appropriate alternative
credit from a passive activity, do not
Incurred in connection with any facility
minimum tax form through the tentative
complete Part II of Form 8826. Instead,
first placed In service after November 5,
minimum tax line. Transfer the result to
attach the appropriate credit forms and
1990.
this line.
summarize the credits on Form 3800,
Eligible access expenditures must
Line 13c-Other fliers.-Enter the sum
which is also used to figure the tax
meet those standards issued by the
of line 11 and your alternative minimum
liability limitation. If you only have a
Secretary of the Treasury as agreed to
tax from whichever alternative minimum
1991 disabled access credit and the
by the Architectural and Transportation
tax form you file.
credit is not from a passive activity,
Barriers Compliance Board and set forth
complete Part II of Form 8826. You do
Line 14.-See section 38(c)(2) for
in regulations. See section 44(c) for
not have to file Form 3800 for this year.
special rules for married couples filing
other details.
separate returns, for controlled corporate
Definitions
Disability.-For an Individual, this
groups, and for estates and trusts.
means-
Eligible small business.-For purposes
Line 16.-If you cannot use part of the
a. A physical or mental Impairment
credit because of the tax liability
of section 44, an eligible small business
that substantially limits one or more of
limitations (line 16 is smaller than line 8),
means any business or person that (a)
the major life activities of that individual;
had gross receipts for the preceding tax
carry the unused portion back to each
year that did not exceed $1 million or
b. A record of such an Impairment; or
prior tax year that ended after November
had no more than 30 full-time
c. Being regarded as having such an
4, 1990. Any remaining unused credit is
employees during the preceding tax year
Impairment.
then carried forward 15 years.
and (b) elects (by filing Form 8826) to
See section 383 for the limitation on
claim the disabled access credit for the
Specific Instructions
the amount of any excess general
tax year.
business credits of a loss corporation for
Part I
For purposes of the definition:
any tax year ending after a post-1986
Line 1.-Enter total eligible access
ownership change that may be used in a
Gross receipts are reduced by returns
expenditures paid or accrued during the
post-change year.
and allowances made during the tax
tax year. See Eligible access
year.
expenditures above for a definition of
An employee Is considered full time If
eligible access expenditures and other
that employee is employed at least 30
details.
hours per week for 20 or more calendar
weeks in the tax year.
APPENDIX D-2
US EQUAL EMPLOYMENT
COMMISSION
U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
A TECHNICAL ASSISTANCE MANUAL
ON THE EMPLOYMENT PROVISIONS
(TITLE I) OF THE
AMERICANS
O
WITH
DISABILITIES
ACT
RESOURCE DIRECTORY
A TECHNICAL ASSISTANCE MANUAL
ON THE EMPLOYMENT PROVISIONS
(TITLE I) OF THE
AMERICANS
WITH
DISABILITIES
ACT
RESOURCE DIRECTORY
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
January 1992
EEOC-M-1B
CONTENTS
INTRODUCTION
HOW TO USE THE DIRECTORY
PART ONE: FEDERAL AGENCY RESOURCES
Section
Page
I.
Federal Agencies That Enforce ADA Provisions
9
II.
Other Federal and Federally Funded ADA Technical Assistance 12
EEOC Title I Training Projects
12
ADA Regional Disability and Business
Technical Assistance Centers
12
Job Accommodation Network
16
President's Committee on Employment of People
with Disabilities
16
Architectural and Transportation Barriers
Compliance Board
17
National Institute on Disability and
Rehabilitation Research ADA Programs
17
Department of Justice ADA Technical Assistance
Grant Projects
18
National Council on Disability
24
Centers for Disease Control, Public Health Service
25
III.
Other Federal Agency Programs Related to Disability
and Employment
26
IV.
Federal and State Agencies that Enforce Other Laws
Prohibiting Discrimination on the Basis of Disability
35
PART TWO: NATIONAL NON-GOVERNMENTAL TECHNICAL
ASSISTANCE RESOURCES
V.
Organizations that Provide Services Related to
Employment of People with Disabilities
43
VI.
Other Organizations with Expertise in Specific Disabilities
71
VII. Alternative Dispute Resolution Resources
81
1
PART THREE: REGIONAL AND STATE LOCATIONS OF FEDERAL
PROGRAMS
VIII. Equal Employment Opportunity Commission District Offices
85
IX.
Regional Offices of Agencies that Enforce Other Laws Prohibiting
Employment Discrimination on the Basis of Disability
89
X.
State Listings of Other Federal Programs Related to
Disability and Employment
95
XI.
State Listings of Centers for Independent Living
153
XII.
State Technology-Related Assistance Programs
188
XIII. State Programs of Education and Assistance for Farmers and
Ranchers with Disabilities
192
TELECOMMUNICATIONS RELAY SERVICES
197
INDEX
203
2
INTRODUCTION
This Directory has been developed as part of EEOC's ADA Technical
Assistance Manual to indicate the wide range of public and private resources
providing technical assistance -- frequently at no cost -- to aid the employment of
people with disabilities. The Directory should serve as a valuable reference tool to
aid compliance with Title I of the ADA. However, the Directory is not an
authoritative compilation of all available resources. Nor does the inclusion or
omission of an agency or organization indicate an evaluation or endorsement by
EEOC.
EEOC has focussed the Directory on programs and organizations that provide
specific services related to the employment of people with disabilities; for this
reason, many other public and private programs related to disability and
rehabilitation have not been included. The listing of non-governmental
organizations also has been limited to national organizations; accordingly, many
valuable local resources are not included. However, the Directory identifies
national organizations that work through local affiliates; these affiliates may be
found by contacting the national organization or by consulting a local telephone
directory.
The information in Sections I-IV on federal agency programs was reviewed and
verified by those agencies. The information on services provided by non-
governmental organizations in Section V was provided by the organizations
themselves in response to a questionnaire circulated by EEOC to more than 200
national organizations during 1991. As indicated above, inclusion of this
information in the Directory does not constitute an endorsement or
recommendation by EEOC of the organizations, their services, or any
interpretations of the ADA that they may provide.
Where an organization did not respond to EEOC's questionnaire, or where the
response did not indicate specific employment-related services, the organization
was not included in Section V. However, Section VI lists many other
organizations that may be helpful in employment of persons with specific types of
disabilities.
Readers are encouraged to contact ADA Regional Disability and Business
Technical Assistance Centers for current information on additional technical
assistance resources, and particularly for resources at state and local levels (See
Section II).
EEOC has made an effort to assure that addresses and telephone numbers
provided for agencies and organizations are current as of the time of publication.
However, it should be noted that listings of this nature are subject to frequent
changes.
3
HOW TO USE THIS DIRECTORY
The Directory is divided into three parts and 13 sections:
Part One describes federal agency programs that provide information and
technical assistance on or related to the ADA and other federal nondiscrimination
requirements in four sections:
Section I describes information and assistance available from the
agencies that enforce the ADA.
Section II provides information on other Federal and Federally-
funded programs that provide specific technical assistance to aid
compliance with the ADA.
Section III provides information on Federal programs that provide
information and assistance related to disability and employment.
Section IV provides information on other Federal laws that prohibit
discrimination on the basis of disability and the agencies that enforce
these laws.
(Federal programs that operate through regional and state offices are indicated in
each section.)
Part Two provides information on specific employment-related information and
technical assistance available from a wide range of national non-governmental
organizations, and indicates organizations that operate through state and local
affiliates.
Section V describes organizations that provide services related to
employment of people with disabilities.
Section VI lists other organizations with expertise in specific
disabilities.
Section VII describes alternative dispute resolution resources.
4
Part Three provides locations and telephone numbers for regional and state
offices of federal programs.
Section VIII lists Equal Employment Opportunity Commission
District Offices.
Section IX lists regional offices of agencies that enforce other laws
prohibiting employment discrimination on the basis of disability.
Section X lists state locations of other federal programs related to
disability and employment.
Section XI lists Centers for Independent Living by State.
Section XII lists state Technology-Related Assistance programs.
Section XIII lists state programs of Education and Assistance for
Farmers and Ranchers with Disabilities.
HOW TO LOCATE INFORMATION
Generally, entries are listed in alphabetical order. An agency or
organization may be located either by looking in the appropriate Section, or in the
Index at the end of the Directory.
This Index also makes it possible to locate an agency(ies) or organization(s)
providing information or assistance on many specific aspects of employing people
with disabilities, such as job accommodations, recruitment sources, or assistive
devices and equipment. The Index contains many headings and sub-headings,
followed by page numbers where that topic is discussed. Many topics are listed
under more than one heading to provide quicker access. Topics which may be of
particular interest are in bold-face type for easy identification.
Among the many programs and organizations listed in the Directory, a few
will be particularly useful initial contact points, because of their broad expertise
on a range of issues, their ability to provide direct technical assistance in many
specialized areas, as well referrals to other specialized resources. These include:
ADA Regional Business and Disability Technical Assistance Centers
(See Sections II and X)
The Job Accommodation Network
5
(See Section II)
State Partners of the President's Committee on Employment of
People with Disabilities
(See Sections II and X)
Centers for Independent Living
(See Sections III and XI.)
6
FEDERAL
AGENCY
RESOURCES
A R N O P E T
SECTIONS I-IV
I.
FEDERAL AGENCIES THAT ENFORCE ADA
PROVISIONS
II. OTHER FEDERAL AND FEDERALLY FUNDED ADA
TECHNICAL ASSISTANCE
III. OTHER FEDERAL AGENCY PROGRAMS RELATED
TO DISABILITY AND EMPLOYMENT
IV. FEDERAL AND STATE AGENCIES THAT ENFORCE
OTHER LAWS PROHIBITING DISCRIMINATION ON
THE BASIS OF DISABILITY
Section I
FEDERAL AGENCIES THAT ENFORCE
ADA PROVISIONS
This Section summarizes sources of technical assistance available from the federal
agencies that enforce the ADA. Further information on the technical assistance
activities of the Equal Employment Opportunity Commission (EEOC) and the
Department of Justice can be found in Section II. EEOC's District Offices are listed in
Section VIII.
Title I
U.S. Equal Employment Opportunity Commission
Employment
1801 L St., N.W., Washington, DC 20507
ADA Helpline (800) 669-EEOC (Voice) or (800) 800-3302
(TDD)
(See Section VIII for District Office Locations)
Enforces Title I provisions prohibiting discrimination in
employment against qualified individuals with disabilities.
Provides information, speakers, technical assistance, training,
and referral to specialized resources to employers and people
with disabilities, through headquarters and district offices.
*Publications: Title I Regulations; ADA Technical Assistance
Manual ("how to" information on Title I compliance and
resource directory); Booklets on employer responsibilities and
rights of individuals with disabilities; Questions and Answers
on ADA employment and public accommodation provisions; fact
sheets on ADA and tax credits and deductions for ADA
accommodations; Video series on key aspects of Title I
compliance available Spring 1992.
* Note: EEOC will issue additional policy guidance through its
internal interpretive Compliance Manual prior to and following
the effective date of the ADA. The manual is available to the
public at Commission headquarters and field offices and at
public libraries. It also is available through two commercial
services: (1) Bureau of National Affairs, 1231 25th St., N.W.,
Washington, D.C. 20037, (800) 372-1033; (2) Commerce
Clearing House, 4025 West Peterson Ave., Chicago, IL 60646,
(312) 583-8500.
9
Section I
Title II
U.S. Department of Justice
State and Local
Civil Rights Division
Government
Office on the Americans with Disabilities Act
Services
P.O. Box 66118, Washington, DC 20035-6118
(202) 514-0301 (Voice) or (202) 514-0381 (TDD)
Title III
(202) 514-6193 (Electronic Bulletin Board)
Public
Accommodations
Enforces ADA provisions prohibiting discrimination on the
and
basis of disability in state and local government services (Title
Commercial
II), and in public accommodations and commercial facilities
Facilities
(Title III). Provides technical assistance to those with rights
and responsibilities under the law. (See Technical Assistance
Grant Projects, Section II) Publications: Title II and Title III
Regulations; ADA Technical Assistance Manual; Books,
brochures, and fact sheets focusing on Title II and Title III
requirements.
Note: An ADA Handbook, a joint publication of EEOC and the
Department of Justice, containing the text of the ADA,
Regulations for Titles I, II, and III, Accessibility Guidelines,
Uniform Accessibility Standards, and other useful resources is
for sale by the Government Printing Office. Serial No. 052-
015-00072-3. Available at Government Book Stores or by
calling (202) 783-3238.
Title II
U.S. Department of Transportation
Public Mass
400 7th St., S.W., Washington, DC 20590
Transportation
(202) 366-9305 (Voice) or (202) 755-7687 (TDD)
Title III
Enforces ADA provisions that require nondiscrimination in
Private Mass
public (Title II) and private (Title III) mass transportation
Transportation
systems and services. Publications: Transportation for
Individuals with Disabilities, Regulations. ADA Paratransit
Handbook for implementing complementary paratransit service
requirements. Other technical assistance materials available
in 1992.
10
Section I
Title IV
Federal Communications Commission
Tele-
1919 M St., N.W., Washington, DC 20554
communications
(202) 632-7260 (Voice) or (202) 632-6999 (TDD)
Enforces ADA telecommunications provisions, which require
that companies offering telephone service to the general public
must offer telephone relay services to individuals who use text
telephones or similar devices. Also enforces requirements for
closed captioning of federally produced or federally funded
television public service announcements. Maintains database
of state telecommunications relay service facilities.
Publications: Telecommunications Services for Hearing and
Speech Disabled, Regulations; Telecommunications Relay
Service - An Informational Handbook.
11
Section II
OTHER FEDERAL AND FEDERALLY FUNDED
ADA TECHNICAL ASSISTANCE
This Section summarizes federal and federally funded ADA technical assistance
available to employers and people with disabilities.
Equal Employment Opportunity Commission Title I Training For People
With Disabilities and Employers
During 1992, the Equal Employment Opportunity Commission will fund two
national projects providing training for people with disabilities and for employers
on their rights and responsibilities under Title I of the ADA.
ADA Regional Disability and Business Technical Assistance Centers
Congress mandated the National Institute on Disability and Rehabilitation
Research to establish ten regional centers to provide information, training, and
technical assistance to employers, people with disabilities, and other entities with
responsibilities under the ADA. The centers act as a "one-stop" central source of
information, direct technical assistance, training, and referral on ADA issues in
employment, public accommodations, public services, and communications. Each
center works with local business, disability, governmental, rehabilitation, and
other professional networks to provide ADA information and assistance, and
places special emphasis on meeting the needs of small businesses. Programs vary
in each region, but all centers provide the following:
Individualized responses to information requests, and a range of
written and audio-visual materials on specific aspects of ADA compliance.
Materials will include publications of the federal ADA enforcement agencies
and specialized materials for employers, places of public accommodation,
public service providers, and people with disabilities. Employer materials
will cover many specific ADA issues, including accessibility,
accommodations, recruiting, interviewing, testing, hiring, and job
restructuring. Fact sheets, brochures, self-assessment guides, training
modules designed for self-administration, and video and audiotapes will be
available through the centers in 1992 and 1993.
Referrals to local sources of expertise in all aspects of ADA
compliance, including specialists in such fields as rehabilitation,
independent living, ergonomics, architecture, and specific disabilities for
12
Section II
expert assistance in accessibility, accommodations, job analysis, assistive
technology, disability awareness, recruiting, interviewing, hiring, testing,
medical examinations, and other aspects of compliance. By Spring 1992,
the Centers will be equipped with a common electronic resource database to
provide extensive local, regional, and national referrals.
Training on ADA provisions and disability awareness for employers,
other covered entities, and for people with disabilities.
Direct technical assistance on specific aspects of compliance with ADA
employment and public accommodations requirements.
Regional centers and areas they serve are listed below. They also are
listed as "ADA Technical Assistance Centers" in Section X by State.
Region I:
Connecticut, Maine, Massachusetts, New Hampshire,
Rhode Island, Vermont
New England Disability and Business Technical (207) 874-6535 Voice/TDD
Assistance Center
145 Newbury St.
Portland, ME 04101
Region II:
New Jersey, New York, Puerto Rico, Virgin Islands
Northeast Disability and Business Technical
(609) 392-4004 Voice
Assistance Center
(609) 392-7044 TDD
354 South Broad St.
Trenton, NJ 08608
13
Section II
Region III:
Delaware, D.C., Maryland, Pennsylvania,
Virginia, West Virginia
Mid-Atlantic Disability and Business Technical
(703) 525-3268 Voice/TDD
Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
Region IV:
Alabama, Florida, Georgia, Kentucky, Mississippi,
North Carolina, South Carolina, Tennessee
Southeast Disability and Business Technical
(404) 888-0022 Voice
Assistance Center
(404) 888-9007 TDD
1776 Peachtree St.
Suite 310 North
Atlanta, GA 30309
Region V:
Illinois, Indiana, Michigan, Minnesota,
Ohio, Wisconsin
Great Lakes Disability and Business Technical
(312) 413-1407 Voice
Assistance Center
(312) 413-0453 TDD
1640 West Roosevelt Rd. (M/C 627)
Chicago, IL 60608
Region VI:
Arkansas, Louisiana, New Mexico, Oklahoma, Texas
Southwest Disability and Business Technical
(713) 520-0232 Voice
Assistance Center
(713) 520-5136 TDD
2323 South Shepherd Blvd., Suite 1000
Houston, TX 77019
14
Section II
Region VII:
Iowa, Kansas, Nebraska, Missouri
Great Plains Disability and Business Technical
(314) 882-3600 Voice/TDD
Assistance Center
4816 Santana Dr.
Columbia, MO 65203
Region VIII:
Colorado, Montana, North Dakota, South Dakota,
Utah, Wyoming
Rocky Mountain Disability and Business
(719) 444-0252 Voice
Technical Assistance Center
(719) 444-0268 TDD
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
Region IX:
Arizona, California, Hawaii, Nevada
Pacific Coast Disability and Business
(510) 465-7884 Voice
Technical Assistance Center
(510) 465-3172 TDD
440 Grand Ave., Suite 500
Oakland, CA 94610
Region X:
Alaska, Idaho, Oregon, Washington
Northwest Disability and Business
(206) 438-3168 Voice
Technical Assistance Center
(206) 438-3167 TDD
605 Woodview Dr.
Lacey, WA 98503
15
Section II
Job Accommodation Network
P.O. Box 6123, 809 Allen Hall, Morgantown, WV 26506-6123
(800) 526-7234 (Accommodation Information)(O of State Only/Voice/TDD)
(800) 526-4698 (Accommodation Information)(In State Only/Voice/TDD)
(800) ADA WORK (800) 232-9675 (ADA Information)(Voice/TDD)
(800) DIAL JAN (800) 342-5526 (ADA Information)(Computer Modem)
Free consultant service funded by the President's Committee on Employment of
People with Disabilities. Through telephone consultation with professional human
factors counselors, provides information and advice to employers and people with
disabilities on custom job and worksite accommodations. Performs individualized
searches for workplace accommodations, based on the job's functional
requirements, the functional limitations of the individual, environmental factors,
and other pertinent information. Assists employers and individuals with
disabilities in the use of a variety of public programs dealing with disability,
including the Job Training Partnership Act, Projects with Industry, Supported
Employment, Targeted Jobs Tax Credit, and barrier removal incentives. ADA
Work Line is staffed by people experienced in discussing the application of the
ADA, especially as it relates to accommodation and accessibility issues.
Videotape: "Bridging the Talent Gap," features a variety of individuals with
disabilities successfully employed as a result of vocational rehabilitation and on-
the-job accommodation; descriptive literature on JAN services.
The President's Committee on Employment of People with Disabilities
1331 F St., N.W., Washington, DC 20004
(202) 376-6200 (Voice) or (202) 376-6205 (TDD)
(See Section X for President's Committee State Partner Locations)
Provides information and advice on employment of people with disabilities.
Conducts training conferences on ADA, and an annual meeting which offers
training opportunities on many aspects of employing people with disabilities.
Works with state organizations (President's Committee Partners,) which include
Governors', Mayors', local committees, and disability rights advocacy organizations
to increase employment opportunities for people with disabilities. Involved in
programs with business, industry, and labor to educate and inform through local
and national initiatives. President's Committee Partners provide technical
assistance on employment and information on assistive technology and workplace
accommodations for people with disabilities. Funds the Job Accommodation
Network, which provides free consultation on specific accommodation issues (See
above). Publications: Provides a range of informational materials on the ADA
and practical guidance on job analysis, job accommodation and modification, hiring
16
Section II
and training people with disabilities, job placement, supervising employees with
mental retardation, vocational rehabilitation, disability legislation and regulations,
and working with people who have specific disabilities such as multiple sclerosis,
blindness, diabetes, cerebral palsy, and cystic fibrosis.
Architectural and Transportation Barriers Compliance Board
1111 18th St., N.W., Suite 501, Washington, DC 20036-3894
(800) USA-ABLE (Voice/TDD)
Sets guidelines adopted as accessibility standards under Titles II and III of the
ADA. Provides information on technical and scoping requirements for accessibility
and offers general technical assistance on the removal of architectural,
transportation, communication, and attitudinal barriers affecting people with
disabilities. Publications: ADA Accessibility Guidelines for Buildings and
Facilities; ADA Accessibility Guidelines for Transportation Vehicles; ADA
Accessibility Guidelines for Transportation Facilities; Manuals on ADA
accessibility guidelines for transportation vehicles; ADA Accessibility Guidelines
Checklist for buildings and facilities; Uniform Federal Accessibility Standards
Accessibility Checklist; Design bulletin series explaining various provisions of
ADA Accessibility Guidelines for Buildings and Facilities; Booklets and guides on
barrier-free design, accessible rest rooms, wheelchair lifts and slip resistant
surfaces, transit facility designs, assistive listening devices, visual alarms, airport
TDD access, and air carrier policies affecting people with disabilities.
National Institute on Disability and Rehabilitation Research
400 Maryland Ave., S.W., Washington, DC 20202-2572
(202) 732-5801 (Voice) or (202) 732-5316 (TDD)
Provides funding for three major programs to assist ADA compliance:
1.
ADA Regional Disability and Business Technical Assistance
Centers. (See above).
2.
Materials Development Projects. During 1992 and 1993, a variety
of written and audiovisual materials on employment, public
accommodations, public services and communications aspects of ADA
compliance will be developed and made available to the Regional
Disability and Business Technical Assistance Centers for distribution
to the public. These materials will include fact sheets, brochures,
manuals, self-assessment guides, training modules, slides, and video
17
Section II
and audiotapes, and will be designed as self-instructional training
resources for employers and other organizations, as well as for the
Peer Training Projects (below).
3.
"Peer Training" Projects. Two national training programs will be
funded and conducted in 1992: (1) training for persons in the fields
of Independent Living and disability advocacy on all aspects of the
ADA; (2) training for people with disabilities, their families, and
organizations representing them on rights under the ADA.
Both projects will develop trainers who can conduct additional
training for other interested groups.
NIDRR also funds research projects that provide information on assistive
technology and employment (See State Technology Assistance Projects below).
Department of Justice ADA Technical Assistance Grant Projects
The following organizations were funded by the Department of Justice in
September 1991 to provide technical assistance on Titles II and III of the ADA.
Some of these projects will also provide assistance on aspects of Title I compliance.
American Foundation for the Blind (AFB) and
Gallaudet University - National Center for Law and
the Deaf (NCLD)
1615 M St., N.W., Suite 250, Washington, D.C. 20036
(202) 651-5343 (NCLD) or (202) 223-0101 (AFB)
Through voice and TDD telephone information lines, will provide
advice and technical assistance on a case-by-case basis to
consumers and covered entities on overcoming communications
barriers resulting from hearing and vision loss. Will develop and
distribute pamphlets targeted at restaurants, the hospitality
industry, places of assembly, health care providers, and
consumers.
18
Section II
American Hotel and Motel Association
1201 New York Ave., N.W., Suite 600, Washington, D.C. 20005
(202) 289-3100
Will disseminate ADA information, develop and conduct a series
of seminars for the hotel and motel industry at State-level
Association conferences, and develop and distribute an ADA
Compliance handbook for use by the lodging industry.
American Speech-Language-Hearing Association
10801 Rockville Pike, Rockville, MD 20852
Consumer Help (301) 897-5700 or (800) 638-8255 (Voice)
Consumer Help (301) 897-0157 (TDD)
Will disseminate information on the ADA to people with
communications disabilities, professionals in the disability field,
and covered entities, including retail stores, daycare centers,
places of assembly, and emergency service providers. Will
provide telephone information lines on communications access
issues for businesses, audiologists, and persons with disabilities,
and will develop and conduct a national workshop addressing
these issues.
The Association for Retarded Citizens of
the United States (ARC)
500 East Border, S-300, Arlington, TX 76010
(817) 261-6003
Will disseminate information regarding the ADA as it applies to
individuals with mental retardation. Will establish a national
information center to develop and disseminate educational
brochures to restaurants, hotels and motels, retail stores, and
places of public assembly on how to provide cognitively accessible,
integrated services. Will also conduct national training for ARC
chapters on Title III and for organizations representing child care
facilities, and develop and disseminate a resource book for child
care centers.
Section II
The Association on Handicapped Student Service
Programs in Postsecondary Education (AHSSPPE)
P.O. Box 21192, Columbus, OH 43221-0192
(614) 488-4972
ADA Hotline (800) 247-7752 (Voice/TDD)
In collaboration with the National Clearinghouse on Licensure
Enforcement and Regulations (CLEAR), will develop a manual on
testing accommodations and ADA compliance by boards of
licensure and certification. Also, will provide a telephone hotline
to respond to ADA information requests from CLEAR members.
Building Owners and Managers Association International
1201 New York Ave., N.W., Suite 300, Washington, D.C. 20005
(202) 408-2684
Will conduct seminars nationwide for building owners and
managers on ADA requirements for commercial facilities and
places of public accommodation.
Council of Better Business Bureaus' Foundation
4200 Wilson Blvd., Suite 800, Arlington, VA 22203-1804
(703) 276-0100 (Voice) or (703) 247-3668 (TDD)
Through its network of 177 Better Business Bureaus, will educate
small and medium-sized business members on their obligations
as public accommodations under Title III of the ADA. Will also
provide specialized resources and training in ADA alternative
dispute resolution. In collaboration with the Disability Rights
Education and Defense Fund (DREDF) and Barrier Free
Environments (BFE), will conduct meetings with business and
disability groups, and develop and disseminate industry-specific
business "advisories", technical assistance guidelines for
conducting ADA seminars, and instructional options for dispute
resolution managers.
20
Section II
Disability Rights Education and Defense Fund (DREDF)
2212 Sixth St., Berkeley, CA 94710
ADA Hotline: (800) 466-4ADA (Voice\TDD)
(415) 644-2555 (Voice) or (415) 644-2625 (TDD)
Has established a telephone information line to answer ADA
questions (emphasis on Titles II and III) and respond to requests
for ADA materials. Will also conduct a seminar to train regional
community-based representatives as technical assistance
specialists to assist individuals with rights and responsibilities
under the ADA and provide further training and resources for
groups nationwide.
Center for Health Research
Eastern Washington University
MS-10, Hargreaves 217, Eastern Washington University,
Cheney, WA 99004-2415
(509) 359-6567
Will produce eight videotapes, accompanying printed materials,
and a videotaped public service announcement to serve as
training and resource materials for use by daycare centers. Will
distribute materials nationally to daycare provider/trainers, and
will conduct training for daycare providers nationwide.
Food Marketing Institute
1750 K St., N.W., Suite 700, Washington, D.C. 20006
(202) 452-8444
In conjunction with the National Center for Access Unlimited,
will disseminate ADA information to grocery-chain members,
conduct training seminars, publish an ADA compliance manual,
and produce and staff an ADA exhibit at the Food Marketing
Institute's convention in May 1992.
21
Section II
Foundation on Employment and Disability
3820 Del Amo Blvd, #201, Torrance, CA 90503
(213) 214-3430
Through multilingual toll-free information lines, pamphlets,
articles in local publications, and presentations to community
organizations, will provide written and oral information on the
ADA that is understandable, linguistically and culturally, to
minority communities in Los Angeles, Orange County, and San
Francisco, California.
Institute for Law and Policy Planning
P.O. Box 5137, Berkeley, CA 94705
(415) 486-8352
Will produce a 30-minute broadcast-quality video and a 10 minute
video on readily achievable barrier removal in places of public
accommodation. Both videos will be available at the ADA
Regional Disability and Business Technical Assistance Centers
and other technical assistance and training projects.
National Association of Protection and Advocacy Systems
900 2nd St., N.E., Suite 211, Washington, D.C. 20002
(202) 408-9518 (Voice) or (202) 408-9521 (TDD)
Will conduct three regional "train-the-trainer" seminars that will
focus on nonlitigatory dispute resolution techniques, self
advocacy, and voluntary compliance. Will provide funding to
twelve state Protection and Advocacy systems that will conduct
statewide training. Will provide materials on ADA to national
network of Protection and Advocacy service centers and Client
Assistance Programs to provide direct technical assistance.
ADA Clearinghouse and Resource Center
National Center for State Courts
300 Newport Ave., Williamsburg, VA 23185
(804) 253-2000
Will disseminate information on ADA compliance to State and
22
Section II
local court systems. Will develop a diagnostic checklist, strategies
for compliance specifically relevant to State and local courts, and
a model curriculum for use in the education of future judges and
court administrators.
National Conference of States on Building
Codes and Standards
505 Huntmar Park Dr., Suite 210, Herndon, VA 22070
(703) 437-0100
In conjunction with the Paralyzed Veterans of America (PVA),
will promote the certification of State codes for equivalency with
ADA standards, and encourage the development of alternative
dispute resolution procedures within the existing State regulatory
framework. Will promote voluntary compliance with the new
construction and alterations requirements of the ADA, develop
models for certification and dispute resolution, and hold a
national seminar on the ADA, certification, and appeal and
complaint procedures.
Information Access Project
National Federation of the Blind
1800 Johnson St., Baltimore, MD 21230
(301) 659-9314
Will assist entities covered by the ADA in finding methods for
converting visually displayed information, such as flyers,
brochures, and pamphlets, to formats accessible to individuals
who are visually impaired. Will also serve as a resource for other
grantees who are required under the terms of their grants to
provide materials in nonvisually accessible formats.
National Rehabilitation Hospital
102 Irving St., N.W., Washington, D.C. 20010
(202) 877-1000 (Voice) or (202) 877-1450 (TDD)
Through seminars and written materials, will provide information
on the ADA to doctors, hospitals, health care facilities, and health
care consumers. Will produce an accessibility checklist, a
23
Section II
compliance handbook for facility managers, and a brochure
describing consumers rights to health care services as a part of
these materials.
National Restaurant Association
1200 17th St., N.W., Washington, D.C. 20036-3097
(202) 331-5985
Will produce and distribute informational material, including a
15-minute videotape, to demonstrate ADA compliance methods for
the food service industry. In conjunction with the National
Center for Access Unlimited, will produce a booklet with specific
self-inspection checklists, illustrative applications of ADA food
service industry compliance techniques, and training for
restaurant staff addressing barrier removal, alterations, new
construction, communications, supportive attitudes, and dispute
resolution. Will complete materials in time for the National
Restaurant Association's May 1992 national convention.
Police Executive Research Forum
2300 M St., N.W., Suite 910, Washington, D.C. 20037
(202) 466-7820
In collaboration with the Epilepsy Foundation of America and
Eastern Kentucky University's Police Studies Department, will
develop model policies and procedures for training police and
sheriff's departments on the interaction of police with individuals
with disabilities. Will develop information and training
materials, including a videotape, brochure, and handbook, for
distribution to organizations serving police and persons with
disabilities.
National Council on Disability
800 Independence Ave., S.W., Suite 814, Washington, DC 20591
(202) 267-3846 (Voice) or (202) 267-3232 (TDD)
Required by Section 507 of the ADA to conduct a study and report on the effect of
wilderness designations and wilderness land management practices on the ability
of people with disabilities to use and enjoy the National Wilderness Preservation
24
Section II
Systems. Conducts ADA Watch to monitor the implementation of the ADA in
employment, public accommodations, transportation, and telecommunications.
Develops recommendations for federal disability policy. Provides ongoing advice to
the President, the Congress, the Rehabilitation Services Administration, and other
federal agencies on programs authorized by the Rehabilitation Act. Establishes
general policies for reviewing the operation of the National Institute on Disability
and Rehabilitation Research. Reviews and approves standards for Independent
Living and Projects with Industry programs. Publications: Quarterly
newsletter; Special reports on federal laws and programs affecting persons with
disabilities, the ADA, and education for students with disabilities.
Centers for Disease Control
Public Health Service
U.S. Department of Health and Human Services
Mail Stop C09, 1600 Clifton Rd., N.E., Atlanta, GA 30333
(404) 639-2237
Publishes an annually updated list of infectious and communicable diseases
transmitted through the handling of food in accordance with Section 103(d) of
Title I. Publications: Diseases Transmitted Through the Food Supply.
25
Section III
OTHER FEDERAL AGENCY PROGRAMS RELATED TO
DISABILITY AND EMPLOYMENT
This Section summarizes other federal programs that provide information and assistance
on many aspects of employing people with disabilities. Programs that operate through
regional or state offices are identified with a (*) symbol, and these office locations are
listed in Sections VIII-XIII.
Centers for Independent Living Program*
Rehabilitation Services Administration
U.S. Department of Education
Mary E. Switzer Building, 330 C St., S.W., Washington, DC 20202
(See Section XI for Centers for Independent Living in each State)
Approximately 400 Independent Living Centers, most funded by this program,
provide local services and programs to enable individuals with severe disabilities
to live and function independently. Centers offer individuals with disabilities a
variety of services, including independent living skills training, counseling and
advocacy services on income benefits and legal rights, information and referral,
peer counseling, education and training, housing assistance, transportation,
equipment and adaptive aid loans, personal care attendants, and vocational and
employment services. Assistance available to employers includes: accessibility
surveys; job analyses; advice on job accommodations, jab modifications, and
assistive devices; recruitment; job training; job placement and support services;
information and referral to specialized technical assistance resources.
Clearinghouse on Disability Information
Office of Special Education and Rehabilitation Services
U.S. Department of Education
Switzer Bldg., Rm. 3132, Washington, DC 20202-2524
(202) 732-1241 or (202) 732-1723 (Voice/TDD)
Provides information on federal disability legislation, funding for programs serving
individuals with disabilities, and programs and services for people with disabilities
on the national, state, and local levels. Publications: Quarterly newsletter on
federal activities affecting people with disabilities; Guides to disability legislation
and federal resources for people with disabilities; Employment information
package listing public and private organizations that assist individuals with
disabilities who are seeking employment.
26
Section III
Client Assistance Program (CAP)*
Office of Program Operations
Rehabilitation Services Administration
U.S. Department of Education
Mary E. Switzer Building, 330 C St., S.W., Washington, DC 20202
(202) 732-1406 (Voice) or (202) 732-2848 (TDD)
(See Section X for State Client Assistance Program Locations)
Programs in each state provide information and assistance to individuals seeking
or receiving services under the Rehabilitation Act of 1973. Investigate, negotiate,
and mediate solutions to problems of applicants and clients of programs, projects,
or facilities funded under the Act regarding services. Offer advice and assistance
to governmental agencies and service providers, and provide legal counsel and
litigation services to persons unable to obtain adequate legal services.
Developmental Disability Councils*
Administration on Developmental Disabilities
U.S. Department of Health and Human Services
200 Independence Ave., S.W., Rm. 349-F, Washington, DC 20201
(202) 245-2890 (Voice/TDD)
(See Section X for State Developmental Disability Council Locations)
Councils in each state provide training and technical assistance to local and state
agencies, employers, and the public on improving services to people with
developmental disabilities. Provide information on the ADA, and make referrals
to appropriate agencies.
Education and Assistance Program for Farmers with Disabilities*
USDA Extension Service
U.S. Department of Agriculture
Washington, DC 20250-0900
(202) 720-3377
(See Section XIII for Project Locations)
Eight projects serving ten states provide education and technical assistance to
farmers, ranchers, and other agricultural workers with disabilities for
accommodating disability in agricultural operations. Provide on-site technical
assistance for designing, adapting, modifying, and restructuring agricultural
equipment and tools. Assist in modifying worksite operations, locations, and
buildings, and with utilizing assistive technology. Publications: Manuals on
27
Section III
modified and restructured agricultural tools, equipment, machinery, and buildings
for agricultural workers with physical disabilities; Technical articles on health and
safety risks, hand controls for agricultural equipment, improving worksite
mobility, prosthetic and worksite modifications, chairlift attachments, all-terrain
vehicles for physically impaired individuals, and manlift attachments for tractors
and combines.
Internal Revenue Service
U.S. Department of the Treasury
1111 Constitution Ave., N.W., Washington, DC 20224
(202) 566-3292 (Voice) or (800) 829-4059 (TDD)
(800) 829-3676 (Publications and Forms)
Provides information on tax credits and tax deductions available to business for
costs in complying with accommodation and accessibility requirements of the ADA
and tax information for people with disabilities. For information on the Targeted
Jobs Tax Credit Program, which offers tax incentives for hiring individuals
with disabilities referred by state vocational rehabilitation or Veterans
Administration programs, call (202) 566-4741. Publications: Publication # 907,
"Tax Information for Persons with Handicaps and Disabilities," Form 8826 (ADA
"Access Credit" and instructions), and information on Section 190 tax deduction
may be obtained by calling the toll-free number above.
Job Training Partnership Act (JTPA) Programs*
Office of Job Training Programs
Employment and Training Administration
U.S. Department of Labor
200 Constitution Ave., N.W., Rm. N-4709, Washington, DC 20210
(202) 535-0580
(See Section X for State "Liaisons" to Local JTPA Programs)
Established by the Job Training Partnership Act (JTPA) of 1982 to train and place
"economically disadvantaged" adults and youth facing significant barriers to
employment, including persons with disabilities, in permanent, unsubsidized jobs.
More than 600 local JTPA programs offer individuals with disabilities who meet
the Act's eligibility criteria a range of employment services, including occupational
and basic skills training, job development, counseling, job search assistance,
school-to-work transition, on-the-job training, and follow-up services. Programs
act as a recruitment source for employers, and may offer partial funding for
training costs. Publications: Brochure on the Job Training Partnership Act.
28
Section III
National AIDS Clearinghouse
P.O. Box 6003, Rockville, MD 20849-6003
(800) 458-5231 (Voice)
Primary information, publication, and referral service of the Centers for Disease
Control on HIV infection and AIDS. Offers information on AIDS in the workplace,
employee education programs, small business concerns, infection control, first aid,
insurance, employee rights and legal issues related to the ADA. Makes referrals
to providers of HIV and AIDS related services, AIDS in the workplace programs,
and legal services for people with AIDS.
National AIDS Hotline
Centers for Disease Control
Public Health Service
U.S. Department of Health and Human Services
(800) 342-2437 (Voice) or (800) 243-7889 (TDD/TTY)
Operates a toll-free, twenty-four hour, National AIDS Hotline which offers free
confidential information and publications on HIV infection and AIDS. Accesses
database of over 10,000 local and national organizations for referrals.
Publications: Free information on HIV, AIDS, and HIV/AIDS in the workplace.
National Clearinghouse for Alcohol and Drug Information
Office for Substance Abuse Prevention
Alcohol, Drug Abuse, and Mental Health Administration
U.S. Department of Health and Human Services
P.O. Box 2345, Rockville, MD 20852
(800) 729-6686 (Voice) or (800) 487-4889 (TDD)
Maintains largest federal collection of alcohol and other drug abuse material.
Operates twenty-four hour hotline providing direct information, publications, and
referral on alcohol and other drug abuse. Coordinates regional alcohol and drug
abuse prevention information centers which offer support to local prevention
efforts. Publications: Bi-monthly information service offering current
information about abuse prevention; Hundreds of guides, videos, and booklets on
alcohol and drug abuse issues, including employee education, substance abuse
programs, drug testing, and workplace-related issues.
29
Section III
National Technical Information Service
U.S. Department of Commerce
5285 Port Royal Rd., Springfield, VA 22161
(703) 487-4650
Maintains worldwide database of research, development, and engineering reports
on a range of topics, including architectural barrier removal, employing
individuals with disabilities, alternative testing formats, job accommodations,
school-to-work transition for students with disabilities, rehabilitation engineering,
disability law, and transportation. Provides referral to local institutions and
vendors that will perform database searches. Distributes requested publications
in paper and microfiche. Publications: Alternative testing publications include:
Guide for Administering Examinations to Handicapped Individuals for
Employment Purposes; A Federal Employment Test Modified for Deaf Applicants;
Statistical Characteristics of the Written Test for the Professional and
Administrative Career Examination (PACE) for Visually Handicapped Applicants;
Testing the Handicapped for Employment Purposes: Adaptations for Persons with
Motor Handicaps.
Office of Financial Assistance
U.S. Small Business Administration
409 Third St., S.W., Eighth Fl., Washington, DC 20416
(202) 205-6490
(See Section IX for Small Business Administration Regional Office Locations)
Administers the Small Business Act of 1953, which provides loan programs to
assist small business owners with physical disabilities. Offers loans to individuals
with disabilities to establish, acquire, and operate small businesses, and loans to
small businesses owned or to be owned by individuals with disabilities. Provides
special small business loans to disabled and Vietnam-era veterans, to non-profit
sheltered workshops and similar organizations employing people with disabilities.
Provides technical assistance to individuals with disabilities, including help with
bookkeeping and accounting services, production, engineering and technical
advice, feasibility and marketing studies, advertising expertise, and legal services.
Publications: Brochures on the Handicapped Assistance Loan Program.
30
Section III
President's Committee on Mental Retardation
330 Independence Ave., S.W., Rm. 5325, North Bldg., Washington, DC 20201-0001
(202) 619-0634
Advises and assists the President and the Secretary of Health and Human
Services on issues related to mental retardation. Evaluates national, state, and
local programs for individuals who are mentally retarded. Provides information
and publications to the public on mental retardation and related issues.
Publications: Reports on attitudinal barriers, employment of individuals who
are mentally retarded, and community integration.
Projects with Industry
Inter-National Association of Business, Industry and Rehabilitation
(I-NABIR)
P.O. Box 15242, Washington, DC 20003
(202) 543-6353
More than 125 federally-funded local Projects with Industry, which involve small
businesses, major corporations, labor organizations, trade associations,
foundations, voluntary agencies, and the rehabilitation community create and
expand job opportunities for individuals with disabilities. Provide training and
supportive services to individuals with disabilities in commercial and industrial
work settings. Contact the Association for information on local projects.
Protection and Advocacy for Individual Rights (PAIR)*
Office of Developmental Programs
Rehabilitation Services Administration
U.S. Department of Education
Switzer Building, Rm. 3038
330 C St., S.W., Washington, DC 20202-2375
(See Section X for State Program Locations)
Program established by the Rehabilitation Act of 1973 to protect the rights of
individuals with severe disabilities receiving services from federally-funded
independent living centers who are not eligible for services provided by other
protection and advocacy programs, and whose request for services cannot be
addressed by a Client Assistance Program. Currently operating in eleven states
(Arkansas, Colorado, Louisiana, Maine, Michigan, New Hampshire, New Mexico,
New York, Rhode Island, South Dakota, Wisconsin) to assist qualified individuals
with severe disabilities in pursuing remedies under the ADA, the Rehabilitation
31
Section III
Act, and the Fair Housing Act.
Protection and Advocacy for Mentally Ill Individuals (PAMII)*
National Institute of Mental Health
Alcohol, Drug Abuse and Mental Health Administration
U.S. Department of Health and Human Services
5600 Fishers Ln., Rm. 11-C-22, Rockville, MD 20857
(301) 443-3667
(See Section X for State Program Locations)
Established by the Protection and Advocacy of Mentally Ill Individuals Act of 1986
(reauthorized with amendments 1988, 1991) to protect the rights of persons with
mental illness in public and private residential treatment facilities, including
homeless shelters and jails. Independent agencies in each state pursue
administrative, legal, and other appropriate remedies, and investigate incidents of
abuse and neglect. Provide technical assistance, information, and referral on the
ADA and other disability and mental health laws. Provide legal counsel and
litigation services to mentally ill persons unable to obtain adequate legal services.
Protection and Advocacy for Persons with Developmental
Disabilities (PADD)*
Administration on Developmental Disabilities
U.S. Department of Health and Human Services
(202) 245-2897 (Voice) or (202) 245-2890 (TDD)
(See Section X for State Protection & Advocacy Program Locations)
Established by the Developmental Disabilities Assistance and Bill of Rights Act of
1975 to protect the rights of individuals with developmental disabilities under
federal and state statutes. Provides legal, administrative, and other appropriate
remedies to individual problems, including those involving employment
discrimination and accessibility issues. Offer technical assistance, information,
and referral on the ADA and other disability law.
Social Security Administration
6401 Security Blvd., Baltimore, MD 21202
(800) 772-1213
Provides information on Social Security Disability Insurance (SSDI) and
Supplemental Security Income (SSI) disability programs that provide financial
32
Section III
support and medicaid or medicare coverage to individuals with disabilities who are
returning to work. Publications: Pamphlets and fact sheets on SSI and SSDI
programs.
State Technology Assistance Projects*
National Institute on Disability and Rehabilitation Research
330 C St., S.W., Washington, DC 20202-2572
(202) 732-5066 (Voice) or (202) 732-5079 (TDD)
(See Section XII for State Program Locations)
Projects funded in 31 states provide information and technical assistance on
technology, related services, and devices for individuals with disabilities. Specific
services and activities of individual state projects vary considerably; they include
technical assistance and public awareness programs related to assistive
technology, training seminars, the development of curricula/training materials and
model programs, and the provision of information and referral on assistive
technology.
State Vocational Rehabilitation Services Program*
Rehabilitation Services Administration
Office of Special Education and Rehabilitative Services
U.S. Department of Education
Switzer Building, 330 C St., S.W., Rm. 3127, Washington, DC 20202-2531
(202) 732-1282 (voice/TDD)
(See Section X for State Vocational Rehabilitation Agency Locations)
State and local vocational rehabilitation agencies provide comprehensive services
of rehabilitation, training, and job-related assistance to people with disabilities,
and assist employers in recruiting, training, placing, accommodating, and meeting
other employment-related needs of people with disabilities. Agencies conduct
workplace accessibility surveys, job analyses that match functional abilities and
limitations of individuals with disabilities to needed accommodations, and provide
assistance in job restructuring, job modification, and assistive technology.
Agencies may fund all or partial costs of needed training, assistive technology, or
other accommodations for eligible individuals. Employment-related services to
individuals with disabilities include: evaluation and assessment, vocational
counseling and guidance, referral to appropriate rehabilitation technology services,
physical and mental restoration services, vocational training, on-the-job training,
job placement, job development, and services necessary to obtain or maintain
employment.
33
Section III
U.S. Employment Service*
Employment and Training Administration
Department of Labor
200 Constitution Ave., N.W., Washington, DC 20210
(202) 535-0189
(See Section X for State Employment Service Locations)
Through more than 1,700 state and local offices nationwide, provides employment
services to job seekers, including employability assessments, job counseling,
occupational training referral, job placement, and trained specialists to work with
the specific needs of job-seekers with disabilities. Circulates information about
local, state, and national job openings, training opportunities, and occupational
demand-and-supply information within particular labor markets. Assists
employers in filling job vacancies with qualified individuals with disabilities, and
performs eligibility certification for Targeted Jobs Tax Credit. Publications:
Fact sheet on employment-related services for people with disabilities.
The Wage and Hour Division
Employment Standards Administration
U.S. Department of Labor
200 Constitution Ave., Room S 3516, N.W., Washington, DC 20210
(202) 523-8727
Administers regulations governing the employment of individuals with disabilities
in sheltered workshops and the disabled workers industries. Publications: Fact
sheets and guides on the employment of disabled individuals in sheltered
workshops; sheltered workshop certification.
34
Section IV
FEDERAL AND STATE AGENCIES THAT ENFORCE
OTHER LAWS PROHIBITING DISCRIMINATION
ON THE BASIS OF DISABILITY
This section summarizes other federal and state laws that prohibit discrimination on the
basis of disability and the agencies that enforce them.
SECTION 501 OF THE REHABILITATION ACT OF 1973
U.S. Equal Employment Opportunity Commission
1801 L St., N.W., Washington, D.C. 20507
(202) 663-4515 (Voice) or (202) 663-4053 (TDD)
Enforces Section 501 which prohibits discrimination on the basis of disability in
Federal employment, and requires that all Federal agencies establish and
implement affirmative action programs for hiring, placing, and advancing
individuals with disabilities. Oversees federal sector equal employment
opportunity complaint processing system. Publications: Annual reports to
Congress on the employment of people with disabilities in the Federal
Government; A Guide for Managers and Supervisors on the Employment of People
with Disabilities in the Federal Government.
SECTION 503 OF THE REHABILITATION ACT OF 1973
U.S. Department of Labor
Office of Federal Contract Compliance Programs
200 Constitution Ave., N.W., Washington, DC 20210
(202) 523-9501
(See Section IX for Regional Office Locations)
Enforces Section 503 which prohibits discrimination on the basis of disability and
requires federal contractors and sub-contractors with contracts of $2,500 or more
to take affirmative action to employ and advance individuals with disabilities.
Investigates complaints and provides technical assistance to individuals with
rights and responsibilities under the Act. Publications: Fact sheets and articles
on equal employment opportunity, affirmative action, and job accommodations for
individuals with disabilities employed by federal contractors.
35
Section IV
SECTION 504 OF THE REHABILITATION ACT OF 1973
U.S. Department of Justice
Civil Rights Division
Coordination and Review Section
P.O. Box 66118, Washington, DC 20035-6118
(202) 307-2222 (Voice) or (202) 307-2678 (TDD)
Coordinates the enforcement of Section 504 which prohibits discrimination on the
basis of disability in all federally conducted programs and activities, and in the
programs and activities that receive federal financial assistance. Provides
information and technical assistance on legal requirements and individual agency
programs.
(The first two agencies listed below conduct the largest federally-assisted Section
504 programs, and provide technical assistance through regional field offices. The
two other agencies listed provide specialized Section 504 information applicable to
recipients of their financial assistance. The Department of Justice can provide
guidance or referrals regarding Section 504 requirements of other federal
agencies.)
U.S. Department of Education
Office for Civil Rights
400 Maryland Ave., S.W., Washington, DC 20202-2572
(202) 732-1213 (Voice) or (202) 732-1663 (TDD)
(See Section IX for Regional Office Locations)
Enforces Section 504 provisions that prohibit discrimination on the basis of
disability in programs and activities funded by the Department of Education.
Investigates complaints and provides technical assistance to individuals and
entities with rights and responsibilities under Section 504. Publications:
Information on employment nondiscrimination in education, the rights of
individuals with disabilities under Section 504, auxiliary aids and services for post
secondary students with disabilities, AIDS and Section 504 in education, the
Office for Civil Rights, and how to file a discrimination complaint.
36
Section IV
U.S. Department of Health and Human Services
Office for Civil Rights
330 Independence Ave., S.W., Washington, DC 20201
(202) 619-0403 (Voice) or (202) 863-0101 (TDD)
(See Section IX for Regional Office Locations)
Enforces Section 504 provisions that prohibit discrimination on the basis of
disability in programs and activities funded and conducted by the Department of
Health and Human Services (DHHS). Provides technical assistance to individuals
and entities with rights and responsibilities under Section 504. Publications:
Regulations on DHHS federally funded and federally conducted programs and
activities; Section 504 Briefing Guide; Fact sheets on Section 504 and on AIDS.
U.S. Department of Transportation
400 7th St., S.W., Washington, DC 20590
(202) 366-9305 (Voice) or (202) 755-7687 (TDD)
Enforces Section 504 provisions that prohibit discrimination on the basis of
disability in federally assisted transportation. Publications: Regulations
implementing Section 504 of the Rehabilitation Act.
U.S. Small Business Administration
Office of Civil Rights Compliance
409 Third St., S.W., Washington, DC 20416
(202) 205-6751
(See Section IX for Small Business Administration Regional Office Locations)
Enforces Section 504 provisions that prohibit discrimination on the basis of
disability by recipients of financial assistance from the Small Business
Administration. Provides guidance and checklists on compliance with Section 504
by small businesses. Publications: Distributes ADA publications of the Equal
Employment Opportunity Commission and the Department of Justice.
37
Section IV
ARCHITECTURAL BARRIERS ACT OF 1968
U.S. Architectural and Transportation Barriers Compliance Board
1111 18th St., N.W., Suite 501, Washington, DC 20036-3894
(800) 872-2253 (Voice/TDD) (Technical Assistance)
(202) 272-5434 (Voice/TDD) (Complaints)
Enforces the Architectural Barriers Act of 1968 which requires that certain
buildings and facilities designed, constructed, altered, or leased with federal funds
be accessible to people with disabilities. Investigates complaints on inaccessible
facilities. Provides information and technical assistance. Publications: Booklets
and guides on the provisions of the Architectural Barriers Act; (See also U.S.
Architectural and Transportation Barriers Compliance Board listing in Section II
for information on disability-related publications).
VIETNAM-ERA VETERANS' READJUSTMENT ASSISTANCE ACT OF 1974
U.S. Department of Labor
Office of Federal Contract Compliance Programs
200 Constitution Ave., N.W., Washington, DC 20210
(202) 523-9501
(See Section IX for Regional Office Locations)
Enforces provisions of the Vietnam-Era Veterans' Readjustment Assistance
Act of 1974 that require federal contractors and sub-contractors with contracts of
$10,000 or more to take affirmative action to employ and advance veterans with
disabilities and veterans of the Vietnam Era. Investigates complaints and
provides technical assistance to individuals and entities with rights and
responsibilities under the Act. Publications: Fact sheets and articles on equal
employment opportunity, affirmative action, and job accommodations for
individuals with disabilities employed by federal contractors.
38
Section IV
INDIVIDUALS WITH DISABILITIES EDUCATION ACT OF 1990
U.S. Department of Education
Office of Special Education Programs
Mary E. Switzer Building, Rm. 3132
330 C St., S.W., Washington, DC 20202-2524
(202) 732-1241
Enforces the Individuals with Disabilities Education Act of 1990 which gives
funds to state and local school systems to provide special education services to
children and youth with disabilities, and for the removal of architectural barriers.
The act also requires that funding recipients make positive efforts to employ and
advance qualified individuals with disabilities.
FAIR HOUSING ACT OF 1988, AS AMENDED
U.S. Department of Housing and Urban Development
Office of Fair Housing and Urban Development
451 7th St., SW, Rm. 5116, Washington, DC 20410
(202) 708-2618 (Voice) or (202) 708-1734 (TDD) (Technical Assistance)
(800) 669-9777 (Voice) or (800) 927-9275 (TDD) (Complaints)
HUD User Information Service
P.O. Box 6091, Rockville, MD 20850
(301) 251-5154 or (800) 245-2691
Enforces the Fair Housing Act of 1988, as amended, which prohibits
discrimination against housing applicants, tenants, and buyers with physical or
mental disabilities, and establishes accessibility requirements for newly
constructed multi-family dwellings. Publications: Contact HUD User
Information Service for information and publications on building technology,
barrier-free access, and fair housing resources.
39
Section IV
AIR CARRIER ACCESS ACT
U.S. Department of Transportation
400 7th St., S.W., Washington, DC 20590
(202) 366-9306 (Voice) or (202) 755-7687 (TDD)
(202) 366-2220 (Complaints regarding Air Carrier Access)
Enforces the Air Carrier Access Act which prohibits discrimination by air
carriers against persons with disabilities. Publications: Regulations
implementing the Air Carrier Access Act; Handbook on the rights of individuals
with disabilities under the Act.
STATE LAWS PROHIBITING EMPLOYMENT DISCRIMINATION ON THE
BASIS OF DISABILITY
Fair Employment Practice and Human Rights Agencies
(See Section X for Locations of State Fair Employment Practice and Human Rights
Agencies)
Most states, and many cities and counties throughout the country, have laws
prohibiting employment discrimination on the basis of disability. These laws vary
in the definition of those protected, size and type of employer covered, and in their
specific requirements. Most State laws are administered by a state Fair
Employment Practice or Human Rights Agency; local laws are administered by
similar city or county agencies. For information on city or county agencies,
contact the State agency or consult a local telephone directory.
40
NATIONAL
NON-
GOVERNMENTAL
TECHNICAL
A R P T
ASSISTANCE
RESOURCES
T
W
SECTIONS V - VII
O
V.
ORGANIZATIONS THAT PROVIDE SERVICES
RELATED TO EMPLOYMENT OF PEOPLE WITH
DISABILITIES
VI. OTHER ORGANIZATIONS WITH EXPERTISE IN
SPECIFIC DISABILITIES
VII. ALTERNATIVE DISPUTE RESOLUTION RESOURCES
Section V
ORGANIZATIONS THAT PROVIDE SERVICES RELATED TO
EMPLOYMENT OF PEOPLE WITH DISABILITIES
This section summarizes services of national non-governmental organizations that
provide a range of services related to the employment of people with disabilities.
Justice Department grantees are indicated by an (*). (Information provided by the
organizations listed.)
ABILITY MAGAZINE
Jobs Information Business Service
1682 Langley, Irvine, CA 92714
(714) 854-8700 or (800) 453-JOBS
Provides an electronic "classified" system which allows employers to recruit
qualified individuals with disabilities, and people with disabilities to locate
employment opportunities. Through magazine, provides information on
locating qualified readers, interpreters, personal assistants and assistive
devices, and overcoming architectural, communications, and transportation
barriers, performing job analysis, job modification, and job restructuring.
ABLEDATA
Adaptive Equipment Center
Newington Children's Hospital
181 East Cedar St., Newington, CT 06111
(203) 667-5405 (Voice/TDD) or (800) 344-5405 (Voice/TDD)
Maintains database on more than 17,000 commercially available disability-
related products. Provides custom database searches for information on job
or worksite modifications, job accommodations, computer accessories,
assistive devices, communication, and transportation. Publishes fact sheets
on accommodation products for people with disabilities, including van lifts,
car seats, powered scooters, ramps, stair lifts, tilt-in-space wheelchairs, and
modular seating components, which contain tips on selecting products,
manufacturer locations, comparison feature charts, and related publications
and audiovisual resources.
43
Section V
ACCENT ON INFORMATION
P.O. Box 700, Bloomington, IL 61702
(309) 378-2961
Maintains database providing information on manufacturers of disability-
related products, including stairway lifts, elevators for small businesses,
modified work stations, ramps, communication devices for individuals with
disabilities. Publishes a guide on obtaining employment for people with
disabilities.
ADAPTIVE ENVIRONMENTS
374 Congress St., Suite 301, Boston, Massachusetts 02210
(617) 695-1225 (Voice/TDD)
Conducts educational programs on accessibility for commercial public and
non-commercial facilities. Reviews architectural drawings and conducts site
surveys. Identifies barriers and proposes solutions for removal of those
barriers. Publishes a guide on achieving physical and communication
accessibility for people with disabilities.
AMERICAN AMPUTEE FOUNDATION, INC.
P.O. Box 250218, Little Rock, AR 72225
(501) 666-2523
Offers worksite inspection and evaluation services to identify and remove
physical barriers to amputees. Assists employers in performing job
analyses, job modifications, and job restructuring to accommodate the needs
of amputees. Has local chapters.
AMERICAN ASSOCIATION FOR THE ADVANCEMENT OF SCIENCE
Project on Science, Technology, and Disability
1333 H St., N.W., Washington, D.C. 20005
(202) 326-6630 (Voice/TDD)
Provides support and technical information on worksite accessibility to
employers and people with disabilities in science-related fields. Offers
technical assistance on architectural and program accessibility, assistive
technology, job analysis, job modification, and job restructuring through
consultation with scientists and engineers with disabilities in the natural,
44
Section V
physical, social and behavioral sciences, engineering, mathematics, and
medicine. Provides information on interpreters and lab assistants, and
advice for designing barrier-free laboratories, work areas, and professional
meetings. Refers individuals with disabilities to scientists with similar
impairments in related fields for advice on job opportunities and coping
strategies. Publishes a directory of scientists and engineers with
disabilities, and an accessibility booklet series listing consultants who aid
employment of scientists and engineers with disabilities.
AMERICAN BAR ASSOCIATION
Commission on Mental and Physical Disability Law
1800 M St., N.W., Washington, DC 20036
(202) 331-2240
Provides information and technical assistance on all aspects of disability
law. Offers training to employers and individuals with disabilities on ADA
history, requirements, and compliance, covering such topics as the definition
of "disability," permissible hiring questions, essential job functions, medical
questions and examinations, reasonable accommodation, attitudinal
barriers, and architectural and design adjustments. Publishes the Mental
and Physical Disability Law Reporter which addresses issues involving
physical accessibility and mobility, architectural barriers, auxiliary aids and
equipment, employment, and the ADA.
AMERICAN CANCER SOCIETY
National Headquarters
1599 Clifton Rd., Atlanta, GA 30329
(404) 320-3333
Refers employers to organizations offering help in recruiting qualified
individuals with disabilities, and community programs offering consultation
and technical assistance to cancer patients, survivors, and their families.
Publishes information on the employment of cancer patients and survivors,
covering such topics as hiring strategies, reasonable accommodation,
insurance, and employment discrimination. Has local affiliates.
45
Section V
AMERICAN CHEMICAL SOCIETY
Committee on Chemists with Disabilities
1155 16th St., N.W., Washington, DC 20036
(202) 872-4432 (Voice) or (202) 872-4438 (Voice/TDD)
Helps employers prevent and remove physical and attitudinal barriers
affecting individuals with disabilities in chemistry and related sciences.
Provides information on improved services to chemists with disabilities,
including TDD phone services, electronic bulletin boards, and on-line
services. Offers career counseling and job placement services to members,
and maintains an employment clearinghouse and professional data bank for
use by members and employers. Has local sections.
AMERICAN CIVIL LIBERTIES UNION AIDS PROJECT
132 West 43rd St., New York, NY 10036
(212) 944-9800
Operates the ADA Education Project which provides information on ADA
provisions, particularly as they pertain to individuals with AIDS and HIV.
Provides training on the ADA to organizations and businesses. Publishes
pamphlets and other materials on the ADA and its impact on individuals
with AIDS and HIV.
AMERICAN COUNCIL OF THE BLIND
1155 15th St., N.W., Suite 720, Washington, DC 20005
(202) 467-5081 or (800) 424-8666 (3:00-5:30 PM EST)
Provides information on topics affecting the employment of individuals who
are blind, including job seeking strategies, job accommodations, electronic
aids, and employment discrimination. Makes referrals to public, private,
and volunteer service providers, and provides information on job openings
for individuals who are blind and visually impaired. Maintains special
interest affiliates for blind professionals. Offers free legal assistance in
employment discrimination cases. Publishes a bi-monthly news magazine
which reviews new and current assistive technology. Has local affiliates.
46
Section V
AMERICAN FOUNDATION FOR TECHNOLOGY ASSISTANCE
Rt. 14, Box 230, Morganton, N.C.
(704) 438-9697
Maintains database of providers of adaptive and assistive technology for
individuals with disabilities, and sources of financial aid for procuring
"essential and special needs" products. Provides case-by-case needs
evaluations, and assistance in selecting appropriate products, services, and
training, through staff of volunteer professionals in Neurophysiology,
Speech/Hearing/Communications, Visual Impairment Training,
Occupational Therapy, Physical Therapy, Vocational Rehabilitation, and
Electronics and Mechanical Engineering. Conducts training on use of
adaptive and assistive computer programs and equipment. Offers discounts
on new and used technology, and funding for essential or adaptive
technology through low and no interest loans, grants, special procurement
programs, and programs with local lending institutions.
AMERICAN FOUNDATION FOR THE BLIND*
15 West 16th St., New York, NY 10011
(212) 620-2000 (Voice) or (212) 620-2158
Provides information and referral to employers and individuals with
disabilities on adaptive and assistive technology and worksite modifications
for persons who are blind and visually impaired. Evaluates, adapts, and
manufactures assistive devices and products. Provides educational and
informational materials on employment training programs for visually
impaired persons, and on the work experiences of blind and visually
impaired professionals in a variety of fields. Promotes networking and
mentorship opportunities by matching individuals who are blind and
visually impaired through a national database.
THE AMERICAN INSTITUTE OF ARCHITECTS
1735 New York Ave., N.W., Washington, DC 20006
(202) 626-7300
Teaches creative, cost-effective methods of modifying job-sites to
accommodate people with disabilities, and makes referrals to local
architects with expertise in barrier-free design. Provides workshops,
seminars, and technical materials to architects and their clients on ADA
compliance and barrier-free worksites. Publishes bibliographic
47
Section V
information on barrier-free design and worksite accommodations, ADA
Technical Assistance Kits, and ADA compliance information. Has local
chapters.
AMERICAN NATIONAL STANDARDS INSTITUTE
11 West 42nd St., New York, NY 10036
(212) 642-4900
Provides information on architectural accessibility standards. Publishes
guides on making buildings and facilities accessible and usable by
individuals with physical disabilities.
THE AMERICAN OCCUPATIONAL THERAPY ASSOCIATION
1383 Piccard Dr., P.O. Box 1725, Rockville, MD 20849-1725
(301) 948-9626
Refers employers and individuals with disabilities to occupational therapists
with expertise on the ADA, for help with performing job analyses,
identifying job accommodations and modifications, developing job
descriptions, modifying job sites; identifying adaptive devices and
equipment, acquiring auxiliary aids; identifying architectural barriers, and
for providing sensitivity training. Publishes resource guides on
architectural and accessibility modifications, assistive technology, adaptive
equipment, rehabilitation, and disability. Has local chapters.
AMERICAN SPEECH-LANGUAGE-HEARING ASSOCIATION
10801 Rockville Pike, Rockville, MD 20852
(301) 897-5700 (Voice)
Helpline (800) 638-8255 (Voice/TDD)
Provides information and technical assistance on overcoming
communications barriers. Provides information on communication
problems, interpreters, assistive devices, hearing aids, job modifications, job
analysis, job restructuring, and the ADA.
48
Section V
THE ARC (Formerly Association for Retarded Citizens)*
500 East Border St., Suite 300, Arlington, TX 76010
(817) 261-6003 (Voice) or (817) 277-0553 (TDD)
Aids the employment of people with mental retardation by providing
information and on-site technical assistance to employers who hire, train,
and retain mentally retarded workers. Provides partial reimbursements to
employers for training costs, and advice on supervising techniques.
Maintains information on model programs, and assists in the development
of local employment programs. Provides workshops on job analysis,
modification, and restructuring. Publishes written materials and videos
featuring the positive work experiences of mentally retarded employees and
their employers. Has local chapters.
ARTHRITIS FOUNDATION
1314 Spring St., N.W., Atlanta, GA 30309
(404) 872-7100 or (800) 283-7800
Provides information and referral on issues involving the employment of
individuals with arthritis, including job placement, vocational rehabilitation,
career counseling, job accommodations, and assistive technology. Helps
people with arthritis and lupus obtain and retain employment. Publishes
information on job-seeking skills, job analysis, worksite accommodations
and modifications, assistive devices, special equipment, and vocational aids.
Has local chapters.
THE ASSOCIATION FOR PERSONS IN SUPPORTED EMPLOYMENT
5001 West Broad St., Suite 34, Richmond, VA 23230
(804) 282-3655 (Voice) or (804) 282-2513 (Fax)
Helps employers utilize subsidized "supported employment" programs by
matching individuals with severe disabilities to employers after careful
evaluations of the needs of each. Offers assistance with job analysis and job
development Makes referrals to other supported employment resources.
Through the use of job coaches, provides on-going support for the worker
with a disability. Provides training for individuals with disabilities and
family members on Social Security work incentives. Has state chapters.
49
Section V
ASSOCIATION ON HANDICAPPED STUDENT SERVICE PROGRAMS
IN POSTSECONDARY EDUCATION
P.O. Box 21192, Columbus, Ohio 43221-0192
(614) 488-4972 (Voice/TDD) or (614) 488-1174 (Fax)
Provides information on readers, interpreters, personal assistants, and
assistive devices for people with disabilities, and information on job
analysis, job modification, and restructuring. Offers information on
overcoming architectural, communications, transportation, and attitudinal
barriers. Provides on-site accessibility inspections and technical assistance.
Offers recruitment opportunities for employers, through database featuring
resumes of over 5,000 students with disabilities. Publishes information on
reader/taping services and testing accommodations.
ASTHMA AND ALLERGY FOUNDATION OF AMERICA
1125 Fifteenth St., N.W., Suite 502, Washington, DC 20005
(202) 466-7643 or (800) ASTHMA
Provides general information on asthma and allergies, and chemical
allergens and asthma triggers that may be found in the workplace. Offers a
video on auxiliary inhalation devices. Has local affiliates.
AUTISM SOCIETY OF AMERICA
8601 Georgia Ave., Suite 503, Silver Spring, MD 20910
(301) 565-0433
Provides information and referral on legislation affecting individuals with
disabilities, and offers legal assistance to individuals with autism. Provides
information on the employment of adults with autism, including performing
job analyses, making workplace modifications, and restructuring jobs for
autistic employees. Provides information and publications on the social
behavior of individuals with autism, overcoming communications barriers,
and supported employment programs. Has local chapters.
50
Section V
BARRIER FREE ENVIRONMENTS, INC.
P.O. Box 30634, Highway 70 West-Watergarden, Raleigh, NC 27622
(919) 782-7823 (Voice/TDD)
Provides consultation and technical assistance on accessibility design at all
stages of construction planning or product development. Conducts on-site
accessibility surveys, product evaluations, and worksite modifications, and
provides cost-effective accommodation and barrier removal solutions. Offers
seminars, workshops, and publications on accessible and universal design,
and information on design standards for all national and federal legislation
mandating building and program accessibility.
BREAKING NEW GROUND RESOURCE CENTER
Purdue University, 1146 Agricultural Engineering Building
West Lafayette, IN 47907-1146
(317) 494-5088 (Voice) or (317) 494-5088 (TDD)
Provides information and referral to local technical assistance programs on
making agricultural tools, equipment, buildings, and worksites accessible to
people with disabilities. Offers advice and referral for modifying and
restructuring job functions in farming, ranching, and agricultural-related
occupations, and for locating assistive devices, readers, interpreters, and
personal assistants. Distributes publications on health and safety risks,
hand controls for agricultural equipment, prosthetic and worksite
modifications, chairlift attachments, all-terrain vehicles for physically
impaired individuals, manlift attachments for tractors and combines, ramp
construction in rural settings, modifications to self-propelled agricultural
machines, and arthritis.
THE CAPTION CENTER
125 Western Ave., Boston, MA 02134
(617) 492-9225 (Voice/TDD) or (617) 562-0590 (Fax)
Provides closed captioning for videos, including training, safety,
instructional, and educational films. Maintains a consumer information
service for overcoming communications barriers in the workplace.
51
Section V
DIRECT LINK FOR THE DISABLED
P.O. Box 1036, Solvang, CA 93464
(805) 688-1603
Provides technical assistance for making job accommodations and worksite
adaptations for individuals with disabilities. Maintains database providing
information on financial assistance, attendant care services, adaptive
equipment, transportation, job training, job placement services, and
vocational rehabilitation. Provides custom information searches of both
private and governmental employment resources for people with disabilities
on the local, state, and national levels. Makes referrals to organizations
and publications addressing architectural, communications, and
transportation barriers. Offers free video on removing employment barriers
to people with disabilities.
DISABILITY RIGHTS EDUCATION AND DEFENSE FUND, INC.*
2212 6th St., Berkeley, CA 94710
(510) 644-2555 (Voice/TDD)
Provides technical assistance and information to employers and individuals
with disabilities on disability rights legislation and policies. Offers training
and presentations to businesses, public entities, and disability groups on
ADA provisions and other state and federal laws. Provides legal
representation to individuals with disabilities in both individual and class
action cases involving rights in employment, education, transportation,
housing, and public accommodations.
DISABLED AMERICAN VETERANS
807 Maine Ave., SW, Washington, DC 20024
(202) 554-3501 (Voice/TDD)
Advises veterans of their rights, and employers of their obligations, under
the Rehabilitation Act, the Americans with Disabilities Act, and legislation
governing the employment and training of Vietnam era veterans with
disabilities. Provides information on recruitment sources for veterans with
disabilities, and on removing architectural barriers, providing reasonable
accommodations, and locating assistive devices. Makes referrals to
providers of qualified readers, interpreters, and personal assistants. Has
local chapters.
52
Section V
THE ELECTRONIC INDUSTRIES FOUNDATION
919 18th St., N.W., Suite 800, Washington, DC 20006
(202) 955-5820 (Voice/TDD) or (202) 955-5836 (TDD)
Offers information and technical assistance to both employers and people
with disabilities in the electronics industry. Assists with job analyses,
modifications, and restructuring, job accommodations, special equipment,
sensitivity training, and ADA compliance. Provides information and
referral for overcoming architectural, communications, and transportation
barriers, and locating interpreters. Provides job search counseling, job-
seeking skills training, job clubs, placement and referral services, and
corporate-site training to people with disabilities. Works directly with
employers to assess job functions and match qualified, pre-screened
candidates to employment positions. Publishes information on sources of
financial assistance, including tax exemptions, loans, insurance
reimbursements, subsidies, and Veterans Administration funding. Has local
affiliates.
EPILEPSY FOUNDATION OF AMERICA*
4351 Garden City Dr., Landover, Maryland 20785
(301) 459-3700 or (800) EFA-1000 (Voice/TDD)
Maintains network of local employment assistance programs, which provide
education and support to employers on epilepsy and employment issues, job
accommodations, job modifications, and restructuring, and sensitivity
training on epilepsy and epileptic seizures. Also provides job-seeking skills
training, employment referrals, job clubs, mediation, and legal advocacy to
individuals with epilepsy. Publishes information on epilepsy in the
workplace, and legal rights of individuals with epilepsy. Has local affiliates.
FOUNDATION FOR TECHNOLOGY ACCESS
1307 Solano Ave., Albany, CA 94706-1888
(415) 528-0747
Provides information, consultation, and technical assistance on assistive
technology for people with disabilities, including computer hardware and
software technology, and adaptive and assistive equipment. Makes referrals
to local providers of qualified readers, interpreters, personal assistants,
financial aid, employment services, and state agencies that will assist with
job analysis, job modification and restructuring. Publishes information on
53
Section V
the employment of people with disabilities.
GALLAUDET UNIVERSITY*
National Information Center on Deafness
Kendall Green, 800 Florida Ave., NE, Washington, DC 20002
(202) 651-5051 (Voice) or (202) 651-5052 (TDD)
Provides information on deafness, hearing loss, and national programs and
services offered to deaf and hard of hearing persons. Offers information on
assistive devices for overcoming communication barriers, and maintains a
list of assistive device demonstration centers around the country. Makes
referrals to providers of communication, computer, and alerting devices.
Offers information on TDD's, communicating with people who are deaf and
hearing impaired, sign language books, videos, and classes, interviewing
deaf job applicants, and the employment of deaf people.
GAZETTE INTERNATIONAL NETWORKING INSTITUTE
5100 Oakland Ave., #206, St. Louis, MO 63110
(314) 534-0475
Provides information on living and working with the late effects of polio
(post-polio syndrome) to employers and individuals with polio. Provides
information on individuals successfully employed while living ventilator-
assisted, and on current adaptive equipment. Has local sub-units.
GOODWILL INDUSTRIES OF AMERICA, INC.*
9200 Wisconsin Ave., Bethesda, MD 20814-3896
(301) 530-6500 (Voice) or (301) 530-0836 (TDD)
Provides technical assistance to employers on low-cost barrier removal
strategies, reviewing personnel policies and employment practices, and
performing job analyses, job modifications, and restructuring. Locates
qualified readers, interpreters, personal assistants, and assistive devices.
Provides ADA and sensitivity training to employers. Works cooperatively
with employers to place qualified individuals with disabilities in jobs, and
offers job seeking skills training and placement services to individuals with
disabilities. Provides information and assistance on vocational assessment
and evaluation, work adjustment, sheltered, transitional, and supported
employment, and vocational rehabilitation. Disseminates publications on
54
Section V
community-based rehabilitation programs and federal funding. Has local
affiliates.
HELEN KELLER NATIONAL CENTER FOR DEAF-BLIND YOUTHS AND
ADULTS
111 Middle Neck Rd., Sands Point, NY 11050
(516) 944-8900 (Voice/TDD)
Provides job placement for deaf-blind individuals, and on-site support
services for employers and employees. Offers information and referral for
locating qualified readers, interpreters, personal assistants, and assistive
devices, and for overcoming architectural, communications, and
transportation barriers. Provides consultation on job analyses,
modifications, and restructuring, and technical assistance in making simple
job accommodations. Disseminates video which dispels myths about people
with deaf-blindness. Has regional offices and local affiliates.
INDUSTRY-LABOR COUNCIL
National Center for Disability Services
201 I.U. Willets Rd., Albertson, NY 11507-1599
(516) 747-5400 (Voice) or (516) 747-5355 (TDD)
Helps the business community develop effective, low-cost corporate policies
and practices for integrating people with disabilities in the workplace.
Provides on-site assessment of architectural, communications, and
transportation barriers, and develops cost-effective solutions to overcoming
them. Responds to inquiries about specialized equipment, assistive devices,
community resources, and helps make recruitment practices, application
forms, job interviews, and employment testing accessible to people with
disabilities. Offers consultation on job analysis, modification, and
restructuring, and staff training to employers on successfully hiring,
managing, supervising and working with individuals with disabilities.
Provides job-seeking skills training, job clubs, and placement services to
people with disabilities. Has local members.
55
Section V
INSTITUTE FOR HUMAN RESOURCE DEVELOPMENT, INC.
Connecticut Rehabilitation Engineering Center
78 Eastern Blvd., Glastonbury, CT 06033
(203) 659-1166 and (203) 657-9954 (Voice) or (203) 657-8418 (TDD)
Accesses information database featuring assistive technology products, and
offers referral to vendors, repair sites, consultants, and rehabilitation
technology services. Helps identify and remove architectural,
communications, and transportation barriers, and assists with job analyses,
modifications, and restructuring. Locates qualified readers, interpreters,
and personal assistants, and provides training workshops on rehabilitation
technology, workplace accessibility, technology information resources, and
the ADA. Offers publications on selecting and funding assistive technology
products, supported employment, and school-to-work transition. Provides
information and assistance to entrepreneurs with disabilities on small
business ownership.
INTERNATIONAL ASSOCIATION OF MACHINISTS AND
AEROSPACE WORKERS
Center for Administering Rehabilitation and Employment Services
1300 Connecticut Ave., N.W., Washington, DC 20036
(202) 857-5173 (Voice/TDD)
Provides orientation to employers and supervisors about the employment of
individuals with disabilities, and offers technical assistance on the ADA.
Performs job modifications for employers, and provides advice and referral
for removing architectural barriers. Works with employers to place
qualified individuals with disabilities in jobs, and provides follow-up support
services for both the employer and employee. Conducts job assessments, job
development, and vocational training for individuals with disabilities.
Locates qualified readers, interpreters, personal assistants and assistive
devices through State Rehabilitation Agencies. Distributes publications and
videos on employment and disability.
LEGAL ACTION CENTER
236 Massachusetts Ave., N.E., Suite 510, Washington, D.C. 20002
(202) 544-5478 or (202) 544-5712 (Fax)
Provides technical assistance and education programs for employers and
employees on ADA issues related to individuals with drug and alcohol abuse
56
Section V
and HIV disease. Helps employers implement nondiscriminatory policies
and assists employees who have been discriminated against. Distributes
publications on the ADA relating to drug or alcohol abuse and HIV disease.
MAINSTREAM, INC.
3 Bethesda Metro Center, Suite 830, Bethesda, MD 20814
(301) 654-2400 (Voice/TDD) or (301) 654-2401 (Voice/TDD)
Provides on-site accessibility surveys and job analyses, and offers advice on
cost-effective accommodations for people with disabilities. Conducts
sensitivity training for employers, and assists in the development of non-
discriminatory employment policies. Provides career counseling, job seeking
skills training, job placement, and job development for individuals with
disabilities. Offers publications on the employment of people with arthritis,
visual impairments, cancer or cancer histories, cerebral palsy, hearing
impairments, mental illness and retardation, paraplegia, quadriplegia, heart
disease, epilepsy, and diabetes. Also provides publications on interviewing
job applicants with disabilities, fire safety, computer equipment, supervisory
techniques, drug and alcohol abuse, financial incentives, accessibility
checklists, and architectural barriers and workplace accommodations.
MENTAL HEALTH LAW PROJECT
1101 15th St., NW, Suite 1212, Washington, DC 20005
(202) 467-5730 (Voice) or (202) 467-4232 (TDD)
Trains employers on their legal responsibilities under the ADA and other
laws protecting people with mental disabilities. Identifies job and worksite
accommodations, and provides technical assistance upon request.
NATIONAL ALLIANCE OF BUSINESS
1201 New York Ave., N.W., Washington, DC 20005
(202) 289-2905 (Voice) or (202) 289-2977 (TDD)
Provides information to employers on effective workforce strategies for
individuals with disabilities. Helps employers perform job analyses, job
modifications, and job restructuring, and assists in the establishment of
employment policies and procedures that comply with the ADA. Refers
employers to organizations specializing in architectural, communications,
and transportation barrier removal. Assists employers in utilizing publicly
57
Section V
funded job training and tax credit programs, and in developing targeted
training programs for individuals with disabilities. Provides information
the ADA, and referral to agencies and organizations providing services to
people with disabilities, providers of qualified readers, interpreters, personal
assistants, and assistive devices. Publishes a resource guide on the ADA
for small and medium size business owners. Has regional offices.
NATIONAL AMPUTATION FOUNDATION, INC.
12-45 150th St., Whitestone, NY 11357-1790
(718) 767-0596 (Voice) or (718) 767-3103 (Fax)
Provides information and services to veteran and civilian amputees,
including legal counsel, vocational guidance, job training, and job placement.
Works with employers to provide jobs to amputees.
NATIONAL BRAILLE ASSOCIATION
1290 University Ave., Rochester, NY 14607
(716) 473-0900
Transcribes manuals and other career-related materials for blind and
visually impaired employees. Maintains collection of brailled technical and
vocational information.
NATIONAL BRAILLE PRESS
88 St. Stephen St.
Boston, MA 02115
(617) 266-6160
Provides braille printing services for large publication orders. Offers a free
list of organizations that braille individual documents or small publication
orders. Produces and disseminates brailled publications, including a guide
for blind job seekers, brailled business cards, and reference cards for
computer software, including Lotus 1-2-3, WordPerfect 5.1, Microsoft Word,
Dos, ProComm, QWERTY, dBase.
58
Section V
NATIONAL CAPTIONING INSTITUTE
5203 Leesburg Pike, Falls Church, VA 22041
(703) 998-2400 (Voice/TDD)
Captions video productions, including hiring, training, educational, and
instructional materials for internal and external use. Provides caption
decoders and personal listing systems (infrared headsets) which assist
hearing impaired employees in performing job functions. Offers annual
newsletter and product literature on decoders and personal listening
systems.
NATIONAL CENTER FOR ACCESS UNLIMITED
155 North Wacker Dr., Suite 315, Chicago, IL 60606
(312) 368-0380 ext. 49 (Voice) or (312) 368-0179 (TDD)
Provides consultation, education, information, training, and technical
assistance to business, industry, and non-profit agencies on meeting ADA
requirements for accessible work environments for people with disabilities.
Develops accessibility checklists, inspects existing and future worksites, and
conducts plan reviews for identifying physical and structural barriers.
Offers practical ideas for immediate, low-cost accessibility improvements.
Locates qualified readers, interpreters, personal assistants, and assistive
devices, and offers consultation on overcoming communications and
transportation barriers. Provides training on ADA requirements,
accessibility solutions, and attitudinal training.
NATIONAL CENTER FOR LAW AND DEAFNESS
800 Florida Ave., N.E., Washington, DC 20002
(202) 651-5373 (Voice/TDD)
Provides legal education on current and upcoming federal and state laws
affecting individuals who are deaf or hard of hearing. Offers advice,
technical assistance, and representation in solving legal problems to
individuals who are deaf and hard of hearing. Provides information and
publications on issues affecting individuals who are deaf and hard of
hearing, including the ADA, employment, interpreters, and TDD's.
59
Section V
NATIONAL CENTER FOR LEARNING DISABILITIES
99 Park Ave., New York, New York 10016
(212) 687-7211 or (212) 370-0837 (Fax)
Provides information, referral, public education and education and outreach
programs on learning disabilities. Provides technical assistance on school to
work transition, and referral to state employment services, Job Training
Partnership Act (JTPA) programs, and rehabilitation services. Publishes an
annual magazine, quarterly newsletters, articles, handbooks, and a visual
series and workbook on issues related to learning disabilities.
NATIONAL CENTER ON EMPLOYMENT OF THE DEAF
National Technical Institute for the Deaf
Rochester Institute of Technology (RIT)
One Lomb Memorial Dr., P.O. Box 9887, Rochester, NY 14623-0887
(716) 475-6834 (Voice) or (716) 475-6205 (TDD)
Offers training and consultation on conducting job interviews with deaf
applicants, making training and worksite modifications and
accommodations, communicating effectively, integrating and working with
deaf employees, and supervising deaf employees. Offers a career
development workshop for deaf professionals, employment referral for RIT
students, and campus recruiting opportunities for employers. Provides
information on overcoming architectural, communications, and
transportation barriers, and on performing job analysis, modifications, and
restructuring. Distributes videotapes on career exploration for deaf
students, and manuals for employers of deaf individuals.
NATIONAL CLEARINGHOUSE OF REHABILITATION TRAINING
MATERIALS
Oklahoma State University, 816 West 6th St., Stillwater, OK 74078
(405) 624-7650
Provides referral to publications addressing employment-related disability
issues, such as job accommodations, assistive technology, job seeking and
interviewing skills, job placement, ADA employment requirements,
supervisory techniques, computer applications, and interpreter education.
60
Section V
NATIONAL DIABETES INFORMATION CLEARINGHOUSE
Box NDIC, 9000 Rockville Pike, Bethesda, MD 20892
(301) 468-2162
Provides general information to employers and diabetics about diabetes, its
management, and the employment of people with diabetes.
NATIONAL DOWN SYNDROME CONGRESS
1800 Dempster St., Park Ridge, IL 60068
(800) 232-6372
Provides general information on Down Syndrome and the employment of
individuals with Down Syndrome. Makes referrals to businesses who
currently maintain job training programs for individuals with Down
Syndrome, and provides job training and supported employment programs
for individuals with Down Syndrome. Offers information and technical
assistance on job accommodations for individuals with Down Syndrome,
including the use of job coaches. Distributes pamphlets and bibliographic
information on publications addressing Down Syndrome and the
employment of individuals with Down Syndrome. Has local parent groups.
NATIONAL EASTER SEAL SOCIETY*
70 East Lake St., Chicago, IL 60601
(312) 726-6200 (Voice) or (312) 726-4258 (TDD)
Through local affiliates, provides technical assistance and referral to
employers and individuals with disabilities on such topics as assistive
technology, vocational training and rehabilitation, job site analysis, and job
function analysis. Distributes an ADA checklist for employers, and an
illustrated guide to job accommodations and assistive technology, and
publications and videos on reasonable accommodation, disability awareness,
and the ADA. Offers video entitled Part of the Team: People with
Disabilities in the Workforce.
61
Section V
NATIONAL FEDERATION OF THE BLIND*
Job Opportunities for the Blind
1800 Johnson St., Baltimore, MD 21230
(800) 638-7518 or (301) 659-9314
Assists in locating and hiring qualified blind applicants, and offers
information and seminars for employers and hiring personnel on the ADA,
interviewing blind job applicants, and working with blindness. Provides
publications on technical assistance for employers, and offers consultation
on cost-effective reasonable accommodations. Offers career planning
seminars for unemployed blind individuals on job seeking skills, networking,
computer-related technology, and employment rights. Brailles and records
employment-related materials for blind job applicants, and publishes
listings of job openings. Has local chapters.
NATIONAL HEAD INJURY FOUNDATION, INC.
1140 Connecticut Ave., NW, Suite 812, Washington, DC 20036
(202) 296-6443 or (800) 444-6443 (family/survivor helpline)
Provides informational services and resources on traumatic brain injury.
Offers employment-related publications on vocational rehabilitation, job
seeking skills, job placement, return-to-work and employment issues, and
adaptive work behaviors for victims of traumatic brain injury. Has local
associations.
NATIONAL INDUSTRIAL REHABILITATION CORPORATION
6797 North High St., Suite 210, Worthington, OH 43085
(614) 785-1664
Provides information and consultation on managing chronic illness,
disability, and work-related injury in the workplace. Helps employers with
job analysis, accommodations, modifications, and restructuring, transitional
employment, re-assignment, and flex-time strategies. Increases awareness
and understanding of disability issues among employers, and assists
employers in identifying physical and attitudinal barriers which impede an
employee's timely return to work.
62
Section V
NATIONAL INDUSTRIES FOR THE BLIND
524 Hamburg Turnpike, CN969, Wayne, New Jersey 07474-0969
(201) 595-9200
Refers employers and blind individuals to local organizations providing
technical assistance, employee recruitment, job placement, evaluation,
training, and related services. Assists employers with job analysis,
modification, and restructuring. Locates qualified readers, interpreters,
personal assistants, and assistive devices. Operates internship program for
legally blind college graduates in business-related fields. Has local
affiliates.
NATIONAL INFORMATION CENTER FOR CHILDREN AND YOUTH
WITH DISABILITIES
P.O. Box 1492, Washington, DC 20013
(703) 893-6061 (Voice) or (703) 893-8614 (TDD)
(800) 999-5599 (Voice)
Maintains database containing up-to-date information on disability topics.
Disseminates information on model workplace modifications and locating
assistive devices. Provides information on companies, programs, and
organizations that have employees with disabilities, and on effective school-
to-work transition practices for young people with disabilities. Provides
referrals for overcoming architectural and transportation barriers, and for
obtaining financial assistance.
NATIONAL LEADERSHIP COALITION ON AIDS
1730 M St., N.W., Suite 905, Washington, DC 20036
(202) 429-0930
Provides information on AIDS and HIV infection, and assists with
identifying accommodations in the workplace. Conducts outreach and
technical assistance programs for minority and small business owners.
Publishes information for employers on AIDS in the workplace.
63
Section V
NATIONAL MENTAL HEALTH ASSOCIATION
1021 Prince St., Alexandria, VA 22314
(703) 684- 7722
Offers information and assistance to employers who have questions or
concerns or about employing people with mental disabilities. Provides
numerous resource materials on the employment of people with mental
disabilities, including materials on job application procedures, and pre-
employment inquiries, and medical examinations. Offers resource materials
on job restructuring, flextime, quiet workspaces, and other accommodations
for persons with mental disabilities. Offers information and consultation to
people with mental disabilities on employment-related issues. Provides
publications on the ADA and its impact on people with mental illness. Has
local affiliates.
NATIONAL MULTIPLE SCLEROSIS SOCIETY
733 Third Ave., New York, NY 10017
(212) 986-3240
Provides employment-related information and services to employers and
people with multiple sclerosis. Offers sensitivity and ADA training, and
consultation regarding job accommodations for workers with MS to
employers. Provides equipment assistance and information on overcoming
architectural, communications, and transportation barriers. Holds
employment conferences and "JOB RAISING" programs to help people with
MS find and maintain work. Offers information on employment issues
relating to MS. Has local chapters.
NATIONAL ORGANIZATION ON DISABILITY
910 16th St., N.W., Rm. 600, Washington, DC 20006
(202) 293-5960 (Voice) or (202) 293-5968 (TDD) or 1-800-248-ABLE
Administers a community-based network of more than 2,200 towns, cities,
and counties established to improve the participation of people with
disabilities in community life. Works with "Business Partners" to expand
opportunities for people with disabilities. Offers technical assistance to
local communities and shares information about successful programs.
Maintains a clearinghouse which disseminates information about
community projects and available resources. Publishes a quarterly
REPORT, a newsletter for employers highlighting model employment
64
Section V
programs for people with disabilities, and how-to guides on volunteerism
and media. Has state representatives and local community partners.
NATIONAL REHABILITATION ASSOCIATION
1910 Association Dr., Suite 205, Reston, VA 22091
(703) 715-9090 (Voice) and (703) 715-9209 (TDD)
Provides referral to more than 400 trained accessibility surveyors across the
country, who can assist employers in meeting ADA accessibility guidelines,
removing physical and attitudinal barriers, conducting accessibility surveys,
or training employers to conduct such surveys. Offers training programs
addressing attitudinal barriers to the employment of people with
disabilities. Publishes guidelines on accessibility. Has local chapters.
NATIONAL REHABILITATION HOSPITAL*
Rehabilitation Engineering Program
102 Irving St., NW, Washington, DC 20010
(202) 877-1932 (Voice) or (202) 726-3996 (TDD)
Provides information on worksite evaluation, adaptation, accommodation,
and restructuring, job analysis, architectural accessibility resources, and
identifying, procuring, and funding assistive technology for people with
disabilities. Maintains database of assistive technology, and offers product
comparisons and evaluations. Provides information on implementing
immediate, cost-effective workstation adaptations for individuals with
neuromuscular, auditory, and visual disabilities. Distributes a guide to
making informed choices about assistive technology.
NATIONAL SPINAL CORD INJURY ASSOCIATION
600 West Cummings Park, Suite 2000, Woburn, MA 01801
(617) 935-2722 and (800) 962-9629
Provides information and referral on job analysis, job modifications, job
accommodations, job restructuring, new technology, and adaptive equipment
for individuals with spinal cord injuries. Offers information and referral
services to individuals with disabilities seeking career information,
information on job seeking skills, information on job training, and assistive
technology. Provides information on ADA and employment. Provides
information and referral on architectural modifications and building codes.
65
Section V
Distributes a National Resource Directory that has a section on
employment. Has local affiliates.
PARALYZED VETERANS OF AMERICA
801 18th St., NW, Washington, DC 20006
(202) 872-1300 (Voice) or (202) 416-7622 (TDD)
Provides consultation and technical assistance to businesses for solving
project-specific problems related to architectural accessibility. Provides on-
site assessments and recommendations for removing or avoiding physical
barriers, and distributes information on tax incentives for improved
accessibility. Has local chapters.
REGISTRY OF INTERPRETERS FOR THE DEAF
8719 Colesville Rd., Suite 310, Silver Spring, MD 20910-3919
(301) 608-0050 (Voice/TDD)
Prepares and distributes a national registry of certified interpreters of
American Sign Language and transliterators of English. Offers information
on locating and using interpreter and transliteration services, and operates
a grievance system for consumers. Distributes state listings of training
programs for interpreters, and national and state organizations working
with deaf and hearing impaired individuals. Has local chapters.
REHABDATA
National Rehabilitation Information Center
8455 Colesville Rd., Suite 935, Silver Spring, MD 20910-3319
(800) 346-2742 or (301) 588-9284 (Voice/TDD)
Maintains database of over 20,000 entries covering disability and
rehabilitation research literature, including citations to reports from
assistive technology centers sponsored by the National Institute for
Disability and Rehabilitation Research, and audiovisual materials. Accepts
search requests through TDD, electronic bulletin boards, and other
alternative methods.
66
Section V
RESNA
1101 Connecticut Ave., N.W., Suite 700, Washington, D.C. 20036
(202) 857-1199
Provides information on rehabilitation engineering, including modifying
equipment and designing new devices for people with disabilities. Makes
referrals to local rehabilitation experts. Publishes a bimonthly newsletter
and information on assistive technology.
RESOURCES FOR REHABILITATION
33 Bedford St., Suite 19A, Lexington, MA 02173
(617) 862-6455
Conducts training programs for employers and staff on the needs of
individuals with disabilities and available resources available for meeting
them. Helps employers conduct needs assessments and devises strategies to
recruit and accommodate employees with disabilities. Trains individuals
with disabilities on utilizing services and resources that promote workplace
independence. Publishes resource guides with information on qualified
readers, interpreters, personal assistants, and assistive technology.
Provides information on overcoming architectural, communications, and
transportation barriers.
SELF HELP FOR HARD OF HEARING PEOPLE, INC.
7800 Wisconsin Ave., Bethesda, MD 20814
(301) 657-2249 (Voice/TDD)
Offers information and referral on assistive technology and job
accommodations for hearing impaired individuals. Maintains Assistive
Devices Demonstration Center, featuring phone adaptations, visual alerts,
TDD's, interpreter services, captioning and decoders for televisions and
VCR's, computer assisted note taking devices, and FM system conference
mikes. Makes referrals to job placement services, state vocational
rehabilitation offices, and organizations that perform job analyses,
modifications, and restructuring. Provides employment-related resources
and publications on telephone strategies, sensitizing staff, communicating
effectively, assistive listening systems and devices, safety devices, speech
set-ups, and large-room listening systems. Offers "accessibility stickers"
denoting communication accessibility and availability of assistive devices.
Has local chapters.
67
Section V
SPINA BIFIDA ASSOCIATION OF AMERICA
1700 Rockville Pike, Suite 250, Rockville, MD 20852
(301) 770-7222 and (800) 621-3141 (Voice) or (301) 881-3392 (Fax)
Provides employers with up-to-date information on all aspects of Spina
Bifida. Gives information and referral on a range of topics, including
personal assistants, assistive devices, overcoming architectural and
transportation barriers, job modification, job analysis, job restructuring, and
the ADA. Offers publications on employment and Spina Bifida, and ADA
issues in employment, public accommodations, and transportation. Has
local affiliates.
TELECOMMUNICATIONS FOR THE DEAF, INC.
8719 Colesville Rd., Suite 300, Silver Spring, MD 20910
(301) 589-3786 (Voice) or (301) 589-3006 (TDD)
Acts as a clearinghouse for technology and information services in the field
of visual telecommunication. Provides information and referral on assistive
devices to overcome communication barriers, including TDD's, emergency
access services, visual alerting systems, and dual party relay services.
Publishes a directory listing of businesses with TDD numbers. Provides
training in American Sign Language.
TELE-CONSUMER HOTLINE
Special Needs Program
1910 K St., N.W. #610, Washington, DC 20006
(202) 223-4371 or (800) 332-1124 (Voice/TDD)
Provides information and services to speech, vision, hearing, mobility, and
mentally impaired persons and their employers to overcome telephone-
related communications barriers. Offers technical assistance and
publications on special equipment, assistive devices, TDD directories, relay
services, and referrals to Federal government departments with special
resources. Will assess telephone needs of caller, and advise on most cost-
effective equipment (new, used, or rented) in the caller's area. Offers
guidance and referral on the use equipment, training for staff members, and
local repair options. Prepares special needs equipment "Shoppers' Guide,"
from an electronic database for each caller according to disability. Offers
fact sheets on qualifying for special exemptions, discounts, and services.
68
Section V
TRACE RESEARCH AND DEVELOPMENT CENTER
S-151 Waisman Center, 1500 Highland Ave., Madison, WI 53705
(608) 262-6966 (Voice) and (608) 263-5408 (TDD)
Provides information on assistive and rehabilitative technology for people
with disabilities. Offers consultation on making computer equipment
accessible. Maintains database of adaptive products, and provides referrals
to information resources on equipment, software, service centers, and
information networks. Distributes publications on accessing computers for
blind and visually impaired people, electronic computer aids, head pointers,
mouthsticks, keyboard modification programs, mounting systems for
communication aids, pointing and communication accessories, TDD's, and
training programs for professionals.
UNITED CEREBRAL PALSY ASSOCIATIONS, INC.
1522 K St., N.W., Washington, DC 20005
(202) 842-1266 (Voice/TDD) or (800) 872-5827 (Voice/TDD)
Through local affiliates, assists with worksite accommodations,
environmental controls, and assistive technology through local affiliates.
Provides employment information and referral services to individuals with
cerebral palsy and other severe disabilities. Develops employment for
persons with disabilities in small businesses. Produces printed materials
and videos on supported employment and assistive technology, and ADA
accessibility checklists and informational booklets.
VOCATIONAL EVALUATION AND WORK ADJUSTMENT ASSOCIATION
Division of the National Rehabilitation Association
1910 Association Dr., Suite 205, Reston, VA 22901
(703) 636-9306 (Voice) and (703) 715-9092 (TDD)
Provides a Registry of ADA Consultants consisting of vocational evaluators
and work adjustment specialists throughout the United States and Canada.
Makes referrals to local ADA consultants who may provide information and
assistance on identifying employment barriers, worksite or tool
modifications, performing accessibility surveys, job analysis, and skills
assessments.
69
Section V
WINDMILLS
California Governor's Committee for Employment
of Disabled Persons
P.O. Box 826880, MIC 41, Sacramento, CA 94280-0001
(916) 654-8055 (Voice/TDD) or (916) 654-9820 (TDD)
Provides sensitivity training kits designed to help participants examine
their own attitudes, fears, and biases towards people with disabilities in the
workplace. Contains 14 one-hour training modules that address
constructive management of fear and discomfort among co-workers,
overcoming artificial barriers, focusing on capabilities rather than
disabilities, job modifications and accommodations, interviewing and hiring
people with disabilities. Contact California Governor's Committee on
Employment of Disabled Persons for Windmills training kit, and state
Governor's Committees on Employment of People with Disabilities (See
Section X) for referral to Windmills workshop training providers in local
areas.
WORLD INSTITUTE ON DISABILITY
510 16th St., Oakland, CA 94612
(415) 736-4100
Identifies solutions to problems faced by people with disabilities focusing on
areas such as public education, service systems consultation, and
independent living. Operates, "Widnet," an international electronic
information and database service accessible by computer and telephone.
Offers, through the "Widnet" system, improved communication between
people with disabilities, communities, government, and service providers
using electronic conferencing, electronic mail, file libraries for disability-
related documents, and electronic databases. Publishes information on
personal assistance, independent living, employment, housing, health care,
and health insurance and people with disabilities.
70
Section VI
OTHER ORGANIZATIONS WITH EXPERTISE
IN SPECIFIC DISABILITIES
In addition to those listed in the previous section, the following organizations have
expertise on specific disabilities, and may be able to provide useful information related to
disabilities.
Affiliated Leadership League of and for the Blind of America
1101 17th St., N.W. Suite 803, Washington, DC 20036
(202) 833-0092
AIDS Action Council/National AIDS Network
2033 M St., N.W., Suite 802, Washington, DC 20036
(202) 293-2886
Alcohol & Drug Problems Association of North America
1555 Wilson Blvd., Suite 300, Arlington, VA 22209
(703) 875-8684
Alexander Graham Bell Association for the Deaf
3417 Volta Pl., N.W., Washington, D.C. 20007
(202) 337-5220 (Voice/TDD)
Alliance for Liberation of Mental Patients
1427 Walnut St., Haverford, PA 19102
(215) 525-4168
Alzheimer's Disease and Related Disorders Association, Inc.
919 North Michigan Ave., Suite 1000, Chicago, IL 60611
(312) 335-8700
American Academy for Cerebral Palsy and Developmental Medicine
P.O. Box 11086, 1910 Byrd Ave., Suite 100, Richmond, VA 23230
(804) 282-0036
American Anorexia/Bulimia Association, Inc.
418 East 76th St., New York, NY 10021
(212) 734-1114
71
Section VI
American Association on Mental Retardation
1719 Kalorama Rd., N.W., Washington, D.C. 20009
(202) 387-1968
American Burn Association
4940 Eastern Ave., Baltimore, MD 21224
(800) 548-2876
American Chronic Pain Association
P.O. Box 850, Rocklin, CA 95677
(916) 632-0922
American Cleft Palate Association
1218 Grandview Ave., Pittsburgh, PA 15211
(412) 481-1376
American Deafness and Rehabilitation Association
P.O. Box 55369, Little Rock, AR 72225
(501) 663-7074 (Voice/TDD)
American Diabetes Association
1660 Duke St., Alexandria, VA 22314
(703) 549-1500
American Heart Association
7272 Greenville Ave., Dallas, TX 75231
(214) 373-6300
American Liver Foundation
1425 Pompton Ave., Cedar Grove, NJ 07009
(201) 256-2550
American Lung Association
1740 Broadway, New York, NY 10019
(212) 315-8700
American Lupus Society
3914 Del Amo Blvd., Suite 922, Torrance, CA 90503
(213) 542-8891 or (800) 331-1802
American Narcolepsy Association
(415) 788-4793
72
Section VI
American Orthotic and Prosthetic Association
1650 King St., Suite 500, Alexandria, VA 22314
(703) 836-7116
American Paralysis Association
500 Morris Ave., Springfield, NJ 07081
(201) 379-2690
American Parkinson Disease Association
60 Bay St., Staten Island, NY 10301
(718) 981-8001
American Tinnitus Association
P.O. Box 5, Portland, OR 97207
(503) 248-9985
Amyotrophic Lateral Sclerosis Association
21021 Ventura Blvd., Suite 321, Woodland Hills, CA 91364
(818) 340-7500 or (800) 782-4747
Association for Education and Rehabilitation of the Blind and Visually
Impaired
206 North Washington St., #320, Alexandria, VA 22314
(703) 548-1884
The Association for Persons with Severe Handicaps (TASH)
1600 Prince St., Suite 115, Alexandria, VA 22314
(703) 683-5586 (Voice/TDD)
Better Hearing Institute
5021B Backlick Rd., Annandale, VA 22003
(703) 642-0580 (Voice) or (800) 327-9355 (Voice/TDD)
Blinded Veterans Association
477 H St., N.W., Washington, D.C. 20001
(202) 371-8880
Braille Institute of America
741 North Vermont Ave., Los Angeles, CA 90029
(213) 663-1111 (Voice/TDD)
73
Section VI
Cooley's Anemia Foundation
105 East 22nd St., Suite 911, New York, NY 10010
(212) 598-0911
Cornelia deLange Syndrome Foundation
60 Dyer Ave., Collinsville, CT 06022
(203) 693-0159 or (800) 753-2357
Council of Citizens with Low Vision International
1400 North Drake Rd., #218, Kalamazoo, MI 49006
(616) 381-9566
Cystic Fibrosis Foundation
6931 Arlington Rd., Bethesda, MD 20814
(301) 951-4422 or (800) 344-4823
Glaucoma Foundation
310 East 14th St., New York, NY 10003
(212) 260-1000
Huntington's Disease Society of America
140 West 22nd St., 6th Floor, New York, NY 10011
(212) 242-1968
Hypoglycemia Association, Inc.
2643 Liberty Parkway, Baltimore, MD 21222
(202) 544-4044
Immune Deficiency Foundation
P.O. Box 586, Columbia, MD 21045
(410) 461-3127
International Association of Laryngectomees
c/o American Cancer Society
1599 Clifton Rd., N.E., Atlanta, GA 30329-4251
(404) 320-3333
International Polio Network
5100 Oakland Ave., #206, St. Louis, MO 63110
(314) 534-0475
74
Section VI
International Rett Syndrome Association
8511 Rose Marie Dr., Fort Washington, MD 20744
(301) 248-7031
Joseph P. Kennedy, Jr. Foundation
1350 New York Ave., N.W., Suite 500, Washington, D.C. 20005
(202) 393-1250
Learning Disability Association of America
4156 Library Rd., Pittsburgh, PA 15234
(412) 341-1515
Lupus Foundation of America
4 Research Pl., Suite 180, Rockville, MD 20850
(301) 670-9292 or (800) 558-0121
Macular Foundation
210 East 64th St., New York, NY 10021
(212) 605-3719 or (800) 622-8524
March of Dimes Birth Defects Foundation
1275 Mamaroneck Ave., White Plains, NY 10605
(914) 428-7100
Mental Health Policy Resource Center
1730 Rhode Island Ave., N.W., Washington, D.C. 20036
(202) 872-9141
Muscular Dystrophy Association
3561 East Sunrise Dr., Tuscon, AZ 85718
(602) 529-2000
Myasthenia Gravis Foundation
53 West Jackson Blvd., Suite 660, Chicago, IL 60604
(312) 427-6252 or (800) 541-5454
75
Section VI
National Alliance for the Mentally Ill
2101 Wilson Blvd., Suite 302, Arlington, VA 22201
(703) 524-7600 or (800) 950-NAMI
National Arthritis and Musculoskeletal and Skin Diseases
Information Clearinghouse
P.O. Box AMS, 9000 Rockville Pike, Bethesda, MD 20890 (301) 495-4484
National Association for Sickle Cell Disease, Inc.
3345 Wilshire Blvd., Suite 1106, Los Angeles, CA 90010
(213) 736-5455 or (800) 421-8453
The National Association for the Craniofacially Handicapped
P.O. Box 11082, Chattanooga, TN 37401
(615) 266-1632
National Association for Visually Handicapped
22 West 21st St., New York, NY 10010
(212) 889-3141
National Association of Anorexia Nervosa and Associated Disorders
P.O. Box 7, Highland Park, IL 60035
(708) 831-3438
National Association of the Deaf
814 Thayer Ave., Silver Spring, MD 20910
(301) 587-1788 (Voice) or (301) 587-1789 (TDD)
National Ataxia Foundation
750 Twelve Oaks Center, 15500 Wayzata Blvd., Wayzata, MN 55391
(612) 473-7666
National Burn Victim Foundation
32-34 Scotland Rd., Orange, NJ 07050
(201) 676-7700
National Center for Learning Disabilities
99 Park Ave., New York, NY 10016
(212) 687-7211
76
Section VI
National Center for Stuttering
200 East 33rd St., New York, NY 10016
(800) 221-2483
National Chronic Pain Outreach Association, Inc.
7979 Old Georgetown Rd., Suite 100, Bethesda, MD 20814-2429
(301) 652-4948
National Council on Alcoholism and Drug Dependence
12 West 21st St., New York, NY 10010
(212) 206-6770
National Digestive Diseases Information Clearinghouse
Box NDDIC, 9000 Rockville Pike, Bethesda, MD 20892
(301) 468-6344
National Foundation for Facial Reconstruction
317 East 34th St., New York, NY 10016
(212) 263-6656 or (800) 422-FACE
National Gaucher Foundation
19241 Montgomery Village Ave., Suite E21, Gaithersburg, MD 20879
(301) 990-3800
National Hemophilia Foundation
The Soho Building, 110 Green St., Suite 303, New York, NY 10012
(212) 219-8180
National Industries for the Severely Handicapped
2235 Cedar Ln., Vienna, VA 22182
(703) 560-6800 or (703) 560-6512 (TDD)
National Information Center for Orphan Drugs and Rare Diseases
P.O. Box 1133
Washington, DC 20013-1133
(800) 456-3505
National Kidney Foundation
2 Park Ave., New York, NY 10016
(212) 889-2210
77
Section VI
National Lymphedema Network
2211 Post St., Suite 404 San Francisco, CA 94115
(800) 541-3259
National Marfan Foundation
382 Main St., Port Washington, NY 11050
(516) 883-8712 or (800) 8-MARFAN
National Mental Health Consumers Association
311 South Jupiter St., Rm. 902, Philadelphia, PA 19107
(215) 735-2465
National Myoclonus Foundation
845 Third Ave., New York, NY 10022
(212) 758-5656
National Network of Learning Disabled Adults
North 82nd St., Suite F2, Scottsdale, AZ 85257
(602) 941-5112
National Neurofibromatosis Foundation
141 Fifth Ave., Suite 7-S, New York, NY 10010
(212) 460-8980 (Voice/TDD) or (800) 323-7938 (Voice)
National Organization for Rare Disorders, Inc.
P.O. Box 8923, New Fairfield, CT 06812-1783
(203) 746-6518 (Voice) or (800) 999-NORD (Voice/Electronic Mail)
National Osteoporosis Foundation
2100 M St., N.W., Suite 602, Washington, DC 20037
(202) 223-2226
National Parkinson Institute
1501 N.W. 9th Ave., Miami, FL 33136
(305) 547-6666 or (800) 327-4545
National Retinitis Pigmentosa Foundation
1401 Mt. Royal Ave., Fourth Fl., Baltimore, MD 21217
(410) 225-9400 (Voice) or (410) 225-9409 (TDD) or (800) 683-5555 (Voice)
78
Section VI
The National Scoliosis Foundation
72 Mount Auburn St., Watertown, MA 02172
(617) 926-0397
National Stroke Association
300 East Hampton Ave., #240, Englewood, CO 80110
(303) 762-9922 or (800) 787-6537
National Stuttering Project
4601 Irving St., San Francisco, CA 94122
(415) 566-5324
National Tay-Sachs and Allied Diseases Association, Inc.
2001 Beacon St., Brookline, MA 02146
(617) 277-4463
National Tuberous Sclerosis Association, Inc.
8000 Corporate Dr., Landover, MD 20785
(800) 225-6872 (301) 459-9888
Orton Dyslexia Society
Chester Bldg., 8600 LaSalle Rd., Suite 382 Baltimore, MD 21204-6020
(301) 296-0232
Osteogenesis Imperfecta Foundation, Inc.
5005 West Laurel St., Suite 210, Tampa, FL 33607-3836
(813) 282-1161
Recovery, Inc.
The Association of Nervous and Former Mental Patients
802 North Dearborn St., Chicago, IL 60610
(312) 337-5661
Sensory Access Foundation
395 Sherman Ave., Suite 2, Palo Alto, CA 94306
(415) 329-0430 (Voice) or (415) 329-0433 (TDD)
Sertoma International/Sertoma Foundation
1912 East Meyer Blvd., Kansas City, MO 64132
(816) 333-8300
79
Section VI
Short Stature Foundation
P.O. Box 5356, Huntington Beach, CA 92165-5356
(714) 474-4554
Rehabilitation Engineering Center at
Smith-Kettlewill Eye Research Institute
2232 Webster St., San Francisco, CA 94115
(415) 561-1619 or (415) 561-1610 (Fax)
Speech Foundation of America
5139 Klingle St., N.W., Washington, D.C. 20016
(202) 363-3199
Spinal Cord Society
Wendell Rd., Fergus Falls, MN 56537
(218) 739-5252
Spinal Network
P.O. Box 4162, Boulder, CO 80306
(303) 449-5412
Tourette Syndrome Association
42-40 Bell Blvd., Bayside, NY 11361
(718) 224-2999
United Leukodystrophy Foundation
2304 Highland Dr., Sycamore, IL 60178
(815) 895-3211 or (800) 728-5483
United Ostomy Association
36 Executive Park, Suite 120, Irvine, CA 92714
(714) 660-8624
United Parkinson Foundation
360 West Superior St., Chicago, IL 60610
(312) 664-2344
United Scleroderma Foundation
P.O. Box 399, Watsonville, CA 95077-0399
(408) 728-2202 or (800) 722-HOPE
80
Section VII
ALTERNATIVE DISPUTE RESOLUTION RESOURCES
Listed below are national organizations that provide information on alternative dispute
resolution and referrals to local providers of such services. Dispute resolution services
also are listed in the "Yellow Pages" of local telephone directories under "Arbitrators"
and "Mediators," or may be located by referral from local attorneys and courthouses.
AMERICAN ARBITRATION ASSOCIATION
140 West 51st St., New York, NY 10020
(212) 484-4000
Provides information on mediation, arbitration, and other dispute resolution
alternatives. Makes referrals to local American Arbitration Association offices,
and publishes a directory of mediators and arbitrators with subject matter
expertise.
AMERICAN BAR ASSOCIATION
Standing Committee on Dispute Resolution
1800 M St., N.W., Washington, D.C. 20030
(202) 331-2258
Serves as an information clearinghouse on dispute resolution, and provides
information on local resources. Publishes the Dispute Resolution Program
Directory which lists local dispute resolution projects, programs, and individual
mediators and arbitrators with particular subject matter expertise (New Edition,
March 1992).
NATIONAL INSTITUTE FOR DISPUTE RESOLUTION
1901 L St., N.W., Suite 600 Washington, D.C. 20036
(202) 466-4764 (Voice/TDD)
Serves as a clearinghouse for information on alternative dispute resolution.
Makes referrals to local providers of alternative dispute resolution services.
81
Section VII
COUNCIL OF BETTER BUSINESS BUREAUS
4200 Wilson Blvd. Suite 800, Arlington, VA 22203
(703) 276-0100 (Voice/TDD)
Provides dispute resolution training for network of 177 Better Business Bureaus.
Makes referrals to local Bureaus that provide dispute resolution services
(arbitration, mediation, conciliation) on a variety of issues, including employment.
(See Section II Department of Justice ADA Technical Assistance Projects)
82
REGIONAL AND
P
STATE
A
LOCATIONS
OF FEDERAL PROGRAMS
R
RELATED TO DISABILITY
T
AND EMPLOYMENT
T
SECTIONS VIII - XIII
H
VIII.
EQUAL EMPLOYMENT OPPORTUNITY
COMMISSION.DISTRICT OFFICES
R
IX.
REGIONAL OFFICES OF AGENCIES THAT
ENFORCE OTHER LAWS PROHIBITING
E
EMPLOYMENT DISCRIMINATION ON THE
BASIS OF DISABILITY
E
X.
STATE LISTINGS OF OTHER FEDERAL
PROGRAMS RELATED TO DISABILITY AND
EMPLOYMENT
XI.
STATE LISTINGS OF CENTERS FOR
INDEPENDENT LIVING
XII.
STATE TECHNOLOGY ASSISTANCE PROGRAMS
XIII.
STATE PROGRAMS OF EDUCATION AND
ASSISTANCE FOR FARMERS AND RANCHERS
WITH DISABILITIES
Section VIII
EQUAL EMPLOYMENT OPPORTUNITY COMMISSION
DISTRICT OFFICES
Listed below are the areas served by EEOC's 23 full-service District Offices, one field
office, and the addresses of these offices. The EEOC has 26 additional area and local
offices that process charges of discrimination. To contact area and local EEOC offices,
call 1-800-669-4000.
Alabama
Birmingham District Office
Alaska
Seattle District Office
Arizona
Phoenix District Office
Arkansas
Memphis District Office
California
Northern
San Francisco District Office
Southern
Los Angeles District Office
Colorado
Denver District Office
Connecticut
New York District Office
Delaware
Philadelphia District Office
District of Columbia
Washington Field Office
Florida
Miami District Office
Georgia
Atlanta District Office
Hawaii
San Francisco District Office
Idaho
Seattle District Office
Illinois
Northern
Chicago District Office
Southwestern
St. Louis District Office
Indiana
Indianapolis District Office
Iowa
Milwaukee District Office
Kansas
St. Louis District Office
Kentucky
Indianapolis District Office
Louisiana
New Orleans District Office
Maine
New York District Office
Maryland
Baltimore District Office
Massachusetts
New York District Office
Michigan
Detroit District Office
Minnesota
Milwaukee District Office
Mississippi
Birmingham District Office
Missouri
St. Louis District Office
Montana
Denver District Office
Nebraska
Denver District Office
Nevada
Los Angeles District Office
New Hampshire
New York District Office
85
Section VIII
New Jersey
Philadelphia District Office
New Mexico
Phoenix District Office
New York
New York District Office
North Carolina
Charlotte District Office
North Dakota
Denver District Office
Ohio
Cleveland District Office
Oklahoma
Dallas District Office
Oregon
Seattle District Office
Pennsylvania
Philadelphia District Office
Rhode Island
New York District Office
South Carolina
Charlotte District Office
South Dakota
Denver District Office
Tennessee
Memphis District Office
Texas
Northern
Dallas District Office
Southwestern
San Antonio District Office
Southeastern
Houston District Office
Utah
Phoenix District Office
Vermont
New York District Office
Virginia
Northeastern
Washington Field Office
Southwestern
Baltimore District Office
Washington
Seattle District Office
West Virginia
Philadelphia District Office
Wisconsin
Milwaukee District Office
Wyoming
Denver District Office
Commonwealths, Possessions, Territories
American Samoa
San Francisco District Office
Canal Zone
Miami District Office
Guam
San Francisco District Office
Northern Mariana Islands
San Francisco District Office
Puerto Rico
New York District Office
Virgin Islands
New York District Office
Wake Island
San Francisco District Office
86
Section VIII
DISTRICT OFFICE LOCATIONS
Atlanta District Office
Dallas District Office
75 Piedmont Ave., N.E., Suite 1100
8303 Elmbrook Dr.
Atlanta, GA 30335
Dallas, TX 75247
(404) 331-6093 (Voice)
(214) 767-7015 (Voice)
(404) 841-6091 (TDD)
(214) 729-7523 (TDD)
Baltimore District Office
Denver District Office
111 Market Pl., Suite 4000
1845 Sherman St., 2nd Fl.
Baltimore, MD 21202
Denver, CO 80203
(301) 962-3932 (Voice)
(303) 866-1300 (Voice)
(301) 922-6065 (TDD)
(303) 564-1950 (TDD)
Birmingham District Office
Detroit District Office
1900 3rd Ave., North, Suite 101
477 Michigan Ave., Rm. 1540
Birmingham, AL 35203-2397
Detroit, MI 48226-9704
(205) 731-0082 (Voice)
(313) 226-7636 (Voice)
(205) 229-0095 (TDD)
(313) 226-7599 (TDD)
Charlotte District Office
Houston District Office
5500 Central Ave.
1919 Smith St., 7th Fl.
Charlotte, NC 28212
Houston, TX 77002
(704) 567-7100 (Voice)
(713) 653-3377 (Voice)
(704) 628-7173 (TDD)
(713) 522-3367 (TDD)
Chicago District Office
Indianapolis District Office
536 South Clark St., Rm. 930-A
46 East Ohio St., Rm. 456
Chicago, IL 60605
Indianapolis, IN 46204-1903
(312) 353-2713 (Voice)
(317) 226-7212 (Voice)
(312) 353-2421 (TDD)
(317) 331-5162 (TDD)
Cleveland District Office
Los Angeles District Office
1375 Euclid Ave., Rm. 600
3660 Wilshire Blvd., 5th Fl.
Cleveland, OH 44115-1808
Los Angeles, CA 90010
(216) 522-2001 (Voice)
(213) 251-7278 (Voice)
(216) 942-7296 (TDD)
(213) 251-7384 (TDD)
87
Section VIII
Memphis District Office
San Antonio District Office
1407 Union Ave., Suite 621
5410 Fredericksburg Rd., Suite 200
Memphis, TN 38104
San Antonio, TX 78229-3555
(901) 722-2617 (Voice)
(512) 229-4810 (Voice)
(901) 222-2604 (TDD)
(512) 730-4858 (TDD)
Miami District Office
San Francisco District Office
1 Northeast First St., 6th Fl.
901 Market St., Suite 500
Miami, Fl 33132-2491
San Francisco, CA 94103
(305) 536-4491 (Voice)
(415) 744-6500 (Voice)
(305) 350-5721 (TDD)
(415) 484-7392 (TDD)
Milwaukee District Office
Seattle District Office
310 West Wisconsin Ave., Suite 800
2815 Second Ave., Suite 500
Milwaukee, WI 53203-2292
Seattle, WA 98121
(414) 297-1111 (Voice)
(206) 553-0968 (Voice)
(414) 362-1115 (TDD)
(206) 399-1362 (TDD)
New Orleans District Office
St. Louis District Office
701 Loyola Ave., Suite 600
625 North Euclid St., 5th Fl.
New Orleans, LA 70113
St. Louis, MO 63108
(504) 589-2329 (Voice)
(314) 425-6585 (Voice)
(504) 682-2958 (TDD)
(314) 279-6547 (TDD)
New York District Office
Washington Field Office
90 Church St., Rm. 1501
1400 L St., Suite 200
New York, NY 10007
Washington, DC 20005
(212) 264-7161 (Voice)
(202) 275-7377
(212) 264-7697 (TDD)
(202) 275-7518
Philadelphia District Office
1421 Cherry St., 10th Fl.
Philadelphia, PA 19102
(215) 597-9350 (Voice)
(215) 597-5314 (TDD)
Phoenix District Office
4520 North Central Ave., Suite 300
Phoenix, AZ 85012-1848
(602) 640-5000 (Voice)
(602) 261-2692 (TDD)
88
Section IX
REGIONAL OFFICES OF AGENCIES THAT ENFORCE OTHER
LAWS PROHIBITING EMPLOYMENT DISCRIMINATION
ON THE BASIS OF DISABILITY
REGION I
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island,
Vermont
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
Post Office and Courthouse, Rm. 222
Office for Civil Rights
Boston, MA 02109-4557
JFK Federal Bldg, Rm. 1203A
(617) 223-9662 (Voice)
Boston, MA 02203
(617) 223-9695 (TDD)
(617) 565-1340 (Voice)
(617) 565-1343 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
155 Federal St., 9th Fl.
Compliance Programs
Boston, MA 02110
One Congress St., 11th Fl.
(617) 451-2023
Boston, MA 02114
(617) 565-2055 (Voice)
(617) 223-4067 (TDD)
89
Section IX
REGION II
New Jersey, New York, Puerto Rico, Virgin Islands
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
26 Federal Plaza, 33rd Fl.
Office for Civil Rights
New York, NY 10278-0082
Jacob Javits Federal Bldg.
(212) 264-4633 (Voice)
26 Federal Plaza, Suite 3312
(212) 264-8797 (TDD)
New York, NY 10278
(212) 264-3313 (Voice)
(212) 264-3656 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
26 Federal Plaza, Rm. 31-08
Compliance Programs
New York, NY 10278
201 Varick St., Rm. 750
(212) 264-7772
New York, NY 10014
(212) 337-2007
REGION III
Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West
Virginia
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
3535 Market St., Rm. 6300
Office for Civil Rights
Philadelphia, PA 19104-3326
3535 Market St., Rm. 6350
(215) 596-6791 (Voice)
Philadelphia, PA 19101
(215) 596-6794 (TDD)
(215) 596-5831 (Voice)
(215) 596-5195 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
475 Allendale Rd., Suite 201
Compliance Programs
King of Prussia, PA 19406
Gateway Building
(215) 962-3700 (Voice)
3535 Market St., Rm. 15340
(215) 962-3806 (TDD)
Philadelphia, PA 19104
(215) 596-6168 (Voice)
(215) 596-6186 (TDD)
90
Section IX
REGION IV
Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South
Carolina, Tennessee
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
101 Marietta Tower, 27th Fl.
Office for Civil Rights
P.O. Box 2048
101 Marietta Tower, Rm. 1502
Atlanta, GA 30301
Atlanta, GA 30323
(404) 331-2806 (Voice)
(404) 331-2779 (Voice)
(404) 331-7236 (TDD)
(404) 331-2867 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
1375 Peachtree St., N.E., 5th Fl.
Compliance Programs
Atlanta, GA 30367-8102
1375 Peachtree St., N.E., Suite 678
(404) 347-2797 (Voice)
Atlanta, GA 30367
(404) 347-5051 (TDD)
(404) 347-3200
REGION V
Illinois, Indiana, Minnesota, Michigan, Ohio, Wisconsin
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
401 South State St., Rm. 700-C
Office for Civil Rights
Chicago, IL 60605-1202
105 W. Adams, 16th Fl.
(312) 353-2520 (Voice)
Chicago, IL 60603
(312) 353-2540 (TDD)
(312) 886-2359 (Voice)
(312) 353-5693 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
300 S. Riverside Plaza, Suite 1975 South
Compliance Programs
Chicago, IL 60606
230 South Dearborn St., Rm. 570
(312) 353-0359
Chicago, IL 60604
(312) 353-0335 (Voice)
(312) 353-2158 (TDD)
91
Section IX
REGION VI
Arkansas, Louisiana, New Mexico, Oklahoma, Texas
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
1200 Main Tower Bldg., Suite 2260
Office for Civil Rights
Dallas, TX 75202-9998
1200 Main Tower Bldg., Rm. 1360
(214) 767-3936 (Voice)
Dallas, TX 75202
(214) 767-3639 (TDD)
(214) 767-4056 (Voice)
(214) 767-8940 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
8625 King George Dr., Bldg. C
Compliance Programs
Dallas, TX 75235-3391
525 S. Griffin St., Rm. 840
(214) 767-7643
Dallas, TX 75202
(214) 767-4771
REGION VII
Iowa, Kansas, Missouri, Nebraska
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
10220 N. Executive Hills Blvd., 8th Fl.
Office for Civil Rights
Kansas City, MO 64153-1367
601 East 12th St., Rm. 248
(816) 891-8026 (Voice)
Kansas City, MO 64106
(816) 374-6461 (TDD)
(816) 426-7277 (Voice)
(816) 426-7065 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
911 Walnut St., 13th Fl.
Compliance
Kansas City, MO 64106
911 Walnut St., Rm. 2011
(816) 426-3608
Kansas City, MO 64106
(816) 426-5384
92
Section IX
REGION VIII
Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
1244 Speer Blvd., Suite 310
Office for Civil Rights
Denver, CO 80204-3864
1961 Stout St., Rm. 1185
(303) 844-5695 (Voice)
Denver, CO 80294-3538
(303) 844-3417 (TDD)
(303) 844-4774 (Voice)
(303) 844-3439 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
999 18th St., Suite 701
Compliance
Denver, CO 80202
1961 Stout St., Rm. 1480
(303) 294-7001
Denver, CO 80294
(303) 844-5011 (Voice)
(303) 844-4481 (TDD)
REGION IX
Arizona, California, Hawaii, Nevada, Guam, Trust Territory of the Pacific
Islands, American Samoa
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
50 United Nations Plaza
Office for Civil Rights
San Francisco, CA 94102
Federal Office Bldg., Rm. 322
(415) 556-7000 (Voice)
50 United Nations Plaza
(415) 556-6806 (TDD)
San Francisco, CA 94102
(415) 556-8586 (Voice/TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
71 Stevenson St., 20th Fl.
Compliance
San Francisco, CA 94105-2939
71 Stevenson St., Suite 1700
(415) 744-6402
San Francisco, CA 94105
(415) 744-6986
93
Section IX
REGION X
Alaska, Idaho, Oregon, Washington
U.S. Department of Education
U.S. Department of Health & Human
Office for Civil Rights
Services
915 2nd Ave., Rm. 3310
Office for Civil Rights
Seattle, WA 98174-1099
2201 Sixth Ave.
(206) 553-1636 (Voice)
Mail Stop RX-11
(206) 442-4542 (TDD)
Seattle, WA 98121-1233
(206) 553-7483 (Voice)
(206) 553-7486 (TDD)
U.S. Department of Labor
U.S. Small Business Administration
Office of Federal Contract
2615 4th Ave., Rm. 440
Compliance
Seattle, WA 98121-1233
1111 Third Ave., Suite 610
(206) 553-5676 (Voice)
Seattle, WA 98101-3212
(206) 553-2872 (TDD)
(206) 442-4508
94
Section X
STATE LISTINGS OF OTHER FEDERAL PROGRAMS
RELATED TO DISABILITY AND EMPLOYMENT
ALABAMA
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Center
1776 Peachtree Rd., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
Alabama Department of Education
Governor's Committee on
Division of Rehabilitation
Employment of People with
and Crippled Children Services
Disabilities
P.O. Box 11586
Division of Rehabilitation Service
2129 East South Blvd.
P.O. Box 11586
Montgomery, AL 36111
2129 East South Blvd.
(205) 281-8780 (Voice/TDD)
Montgomery, AL 36111-0586
(205) 281-8780 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Alabama Developmental Disability Planning
Developmental Disabilities:
Council
P.O. Box 3710
University of Alabama
200 Interstate Park Dr.
Alabama Disabilities Advocacy Program
Montgomery, AL 36193-5001
P.O. Box 870395
(205) 270-4680
Tuscaloosa, AL 35487-0395
(205) 348-4928 (Voice)
Employment Service Division:
(205) 270-4680 (TDD)
Department of Industrial Relations
Protection and Advocacy for Persons with
649 Monroe St., Rm. 204
Mental Illness:
Montgomery, AL 36130
(205) 242-8003
University of Alabama
Alabama Disabilities Advocacy Program
JTPA Liaison:
P.O. Box 870395
Tuscaloosa, AL 35487-0395
Alabama Department of Economic and
(205) 348-4928
Community Affairs
P.O. Box 250347
Vocational Rehabilitation Agency:
Montgomery, AL 36125-0347
(205) 284-8700
Rehabilitation Services
P.O. Box 11586
Montgomery, AL 36111-0586
(205) 281-8780 (Voice/TDD)
95
Section X
ALASKA
ADA Technical Assistance Center
(Region X)
Northwest Disability and Business Technical Assistance Center
605 Woodview Dr.
Lacey, WA 98503
(206) 438-3168 (Voice) or (206) 438-3167 (TDD)
Client Assistance Program:
President's Committee Partner:
ASSIST
Governor's Committee on Employment of People
2900 Boniface Pkwy., #100
with Disabilities
Anchorage, AK 99504-3195
3719 Arctic Blvd.
(907) 333-2211
Anchorage, Ak 99503
(907) 465-4531
Developmental Disability Council:
Protection & Advocacy for Persons with
Governor's Council for the Handicapped
Developmental Disabilities:
and Gifted
540 West International Airport Rd.
Advocacy Services of Alaska
Suite 100
615 East 82nd Ave., Suite 101
Anchorage, AL 99518
Anchorage, AK 99518
(907) 561-5335 (Voice)
(907) 344-1002 (Voice/TDD)
(907) 564-7445 (TDD)
(800) 478-1234 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Alaska Department of Labor
Employment Security Division
Advocacy Services of Alaska
P.O. Box 25509
615 East 82nd Ave., Suite 101
Juneau, AK 99802-5509
Anchorage, AK 99518
(907) 465-2712
(907) 344-1002 (Voice/TDD)
(800) 478-1234 (Voice/TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Alaska State Commission for Human Rights
800 A St.
Vocational Rehabilitation
Anchorage, Ak 99501
801 West 10th St., Suite 200
(907) 276-7474 (Voice)
Juneau, AL 99801-1894
(907) 276-3177 (TDD)
(907) 465-2814 (Voice)
(907) 465-2440 (TDD)
JTPA Liaison:
Department of Community and Regional Affairs
333 West 4th Ave., Suite 220
Anchorage, AK 99501-2341
(907) 269-4500
96
Section X
ARIZONA
ADA Technical Assistance Center
(Region IX)
Pacific Coast Disability and Business Technical Assistance Centers
440 Grand Ave., Suite 500
Oakland, CA 94610
(510) 465-7884 (Voice) or (510) 465-3172 (TDD)
Client Assistance Program:
President's Committee Partner:
Arizona Center for Law in the Public Interest
Arizona Governor's Committee on
3724 North Third St., Suite 300
Employment of the Handicapped
Phoenix, AZ 85012
Samaritan Rehabilitation Institute
(602) 274-6287 (Voice/TDD)
Special Education Unit
1812 East Willetta
Developmental Disability Council:
Phoenix, AZ 85006
(602) 239-4762
Governor's Council on Developmental Disability
1717 West Jefferson
Protection and Advocacy for Persons with
Site Code 074Z
Developmental Disabilities:
Phoenix, AZ 85005
(602) 542-4049
Arizona Center for Law in the Public Interest
3724 North Third St., Suite 300
Employment Service:
Phoenix, AZ 85012
(602) 274-6287 (Voice/TDD)
Department of Economic Security
P.O. Box 6123-010A
Protection and Advocacy for Persons with
1717 West Jefferson
Developmental Disabilities:
Phoenix, AZ 85005
(602) 542-5678
Arizona Center for Law in the Public Interest
3724 North Third St., Suite 300
Fair Employment Practice Agency:
Phoenix, AZ 85012
(602) 274-6287 (Voice/TDD)
Arizona Civil Rights Division
1275 West Washington St.
Vocational Rehabilitation Agency:
Phoenix, AZ 85007
(602) 542-5263
Department of Economic Security
Rehabilitation Services Administration
JTPA Liaison:
1789 West Jefferson, 271 N.W. Wing
Site Code 930A
Arizona Department of Economic Security
Phoenix, AZ 85007
Division of Employment and Rehabilitation
(602) 542-3332 (Voice)
Services
(602) 542-6049 (TDD)
1789 West Jefferson
P.O. Box 6123 (901A)
Phoenix, AZ 85005
(602) 542-4910
97
Section X
ARKANSAS
ADA Technical Assistance Center
(Region VI)
Southwest Disability and Business Technical Assistance Center
2323 South Sheperd Blvd., Suite 1000
Houston, Texas 77019
(713) 520-0232 (Voice) or (713) 520-5136 (TDD)
Client Assistance Program:
President's Committee Partner:
Advocacy Services, Inc.
Governor's Commission on People with
1120 Marshall St., Suite 311
Disabilities
Little Rock, AR 72202
7th and Main Sts., P.O. Box 3781
(501) 324-9215 (Voice/TDD)
Little Rock, AR 72203
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Governor's Developmental Disability
Planning Council
Advocacy Services, Inc.
4815 West Markham St.
1120 Marshall St., Suite 311
Little Rock, AR 72205
Little Rock, AR 72202
(501) 661-2589 (Voice)
(501) 324-9215
(501) 661-2736 (TDD)
Protection & Advocacy for Mentally Ill
Employment Service:
Individuals:
Arkansas Employment Security Department
Advocacy Services, Inc.
P.O. Box 2981
1120 Marshall St., Suite 311
Little Rock, AR 72203-2981
Little Rock, AR 72202
(501) 682-2121
(501) 324-9215 (Voice/TDD)
JTPA Liaison:
Vocational Rehabilitation Agency:
Arkansas Employment Security Department
Arkansas Department of Human Services
P. O. Box 2981
Division of Rehabilitation Services
Little Rock, AR 72203-2981
P.O. Box 3781
(501) 682-2121
Little Rock, AR 72203
(501) 682-6708 (Voice)
Protection & Advocacy of Individual Rights:
(501) 682-6667 (TDD)
Advocacy Services, Inc.
Vocational Rehabilitation Agency for
1120 Marshall St., Suite 311
Persons who are Blind and Visually
Little Rock, AR 72202
Impaired:
(501) 324-9215
Arkansas Department of Human Services
Division of Services for the Blind
P.O. Box 3237, 411 Victory St.
Little Rock, AR 72203
(501) 371-2587
98
Section X
CALIFORNIA
ADA Technical Assistance Center
(Region IX)
Pacific Coast Disability and Business Technical Assistance Centers
440 Grand Ave., Suite 500
Oakland, CA 94610
(510) 465-7884 (Voice) or (510) 465-3172 (TDD)
Client Assistance Program:
President's Committee Partner:
Client Assistance Program
The California Governor's Committee for
830 K St. Mall, Rm. 220
Employment of Disabled Persons
Sacramento, CA 95814
P.O. Box 826880, MIC 41
(916) 322-5066
Sacramento, CA 94280-0001
(916) 654-8055 (Voice)
Developmental Disability Council:
(916) 654-9820 (TDD)
California State Council on Developmental
Protection & Advocacy for Persons with
Disabilities
Developmental Disabilities:
2000 O St., Suite 100
Sacramento, CA 95814
Protection & Advocacy, Inc.
(916) 322-8481 (Voice)
100 Howe Ave., Suite 185N
(916) 324-8420 (TDD)
Sacramento, CA 95825
(916) 488-9950 (Voice/TDD)
Employment Service:
(800) 776-5746
Employment Development Department
Protection & Advocacy for Mentally Ill
P.O. Box 826880, MIC 85
Individuals:
Sacramento, CA 94280-0001
(916) 654-8210
Protection & Advocacy, Inc.
100 Howe Ave., Suite 185N
Fair Employment Practice Agency:
Sacramento, CA 95825
(916) 488-9950 (Voice/TDD)
California Department of Fair Employment and
(800) 776-5746
Housing
2014 T St., Suite 210
Vocational Rehabilitation Agency:
Sacramento, CA 95814-6835
(916) 739-4616 (Voice)
Department of Rehabilitation
(916) 739-4638 (TDD)
830 K St. Mall
Sacramento, CA 95814
JTPA Liaison:
(916) 445-3971 (Voice)
(916) 323-4347 (TDD)
Employment Development Department
P.O. Box 826880
Sacramento, CA 94280-0001
(916) 654-8210
99
Section X
COLORADO
ADA Technical Assistance Center
(Region VIII)
Rocky Mountain Disability and Business Technical Assistance Center
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
(719) 444-0252 (Voice) or (719) 444-0268
Client Assistance Program:
President's Committee Partner:
The Legal Center
Colorado Coalition for Persons with Disabilities
455 Sherman St., Suite 130
Employ Ability, Inc.
Denver, CO 80203
789 Sherman St., Suite 520
(303) 722-0300 (Voice/TDD)
Denver, CO 80203
(303) 861-2735 (TDD)
Developmental Disability Council:
Protection & Advocacy for Individual
Colorado Developmental Disability Planning
Rights:
Council
777 Grant, Suite 410
The Legal Center
Denver, CO 80203
455 Sherman St., Suite 130
(303) 894-2345 (Voice/TDD)
Denver, CO 80203
(303) 722-0300 (Voice/TDD)
Employment Service:
Protection & Advocacy for Persons with
Department of Labor & Employment
Developmental Disabilities:
600 Grant St., Suite 900
Denver, CO 80203-3528
The Legal Center
(303) 837-3801
455 Sherman St., Suite 130
Denver, CO 80203
Fair Employment Practice Agency:
(303) 722-0300 (Voice/TDD)
Colorado Civil Rights Division
Protection & Advocacy for Mentally Ill
1560 Broadway, Suite 1050
Individuals:
Denver, CO 80202
(303) 894-7805 (Voice)
The Legal Center
(303) 894-7832 (TDD)
455 Sherman St., Suite 130
Denver, CO 80203
JTPA Liaison:
(303) 722-0300 (Voice/TDD)
Governor's Job Training Office
Vocational Rehabilitation Agency:
720 South Colorado Blvd., Suite 550
Denver, CO 80222
Department of Social Services
(303) 758-5020 (Voice/TDD)
Rehabilitation Services
1575 Sherman St., 4th Fl.
Denver, CO 80203-1741
(303) 866-5196 (Voice/TDD)
100
Section X
CONNECTICUT
ADA Technical Assistance Center
(Region I)
New England Disability and Business Technical Assistance Center
145 Newbury St., Portland, ME 04101
(207) 874-6535 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Office of P&A for Handicapped and
Governor's Committee on Employment of People
Developmentally Disabled Persons
with Disabilities
60 Weston St.
Labor Department Bldg.
Hartford, CT 06120-1551
200 Folly Brook Blvd.
(203) 297-4300 (Voice)
Wethersfield, CT 06109
(203) 566-2102 (TDD)
(203) 566-1513
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Developmental Disability Council
90 Pitkin St.
Office of P&A for Handicapped and
East Hartford, CT 06108
Developmentally Disabled Persons
(203) 725-3829
60 Weston St.
Hartford, CT 06120-1551
Employment Service:
(203) 297-4300 (Voice) or (203) 566-2102 (TDD)
Governor's Committee on Employment of People
Protection & Advocacy for Mentally Ill
with Disabilities
Individuals:
Labor Department Bldg.
200 Folly Brook Blvd.
Office of P&A for Handicapped and
Wethersfield, CT 06109
Developmentally Disabled Persons
(203) 566-1513
60 Weston St.
Hartford, CT 06120-1551
Fair Employment Practice Agency:
(203) 297-4300 (Voice) or (203) 566-2102 (TDD)
Connecticut Commission on Human Rights and
Vocational Rehabilitation Agency:
Opportunities
90 Washington St.
State Board of Education
Hartford, CT 06106
Division of Rehabilitation
(203) 566-4895
10 Griffin Rd., North
(203) 566-3350
Windsor, CT 06095
(203) 289-2003
JTPA Liaison:
Vocational Rehabilitation for Persons who
Department of Labor
are Blind and Visually Impaired:
200 Folly Brook Blvd.
Wethersfield, CT 06109
Department of Human Resources
(203) 566-4384
Board of Education & Services for the Blind
170 Ridge Rd.
Wethersfield, CT 06109
(203) 566-5800
101
Section X
DELAWARE
ADA Technical Assistance Center
Region III
Mid-Atlantic Disability and Business Technical Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
United Cerebral Palsy, Inc.
Governor's Committee on Employment of People
Client Assistance Program
with Disabilities
700 A. Riverroad
Delaware Elwyn Bldg., 4th Fl.
Wilmington, DE 19809
321 East 11th St.
(302) 764-2400 (Voice/TDD)
Wilmington, DE 19801
(302) 577-3915 (Voice) or (302) 577-2850 (TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disability Council
Developmental Disabilities:
P.O. Box 1401, Priscilla Bldg., 156 S. State St.
Dover, DE 19903
Disabilities Law Program
(302) 739-4456
144 East Market St.
Georgetown, DE 19947
Employment Service:
(302) 856-0038
State Department of Labor
Protection & Advocacy for Mentally Ill
Division of Employment and Training
Individuals:
Stockton Bldg., University Office Plaza
Wilmington, DE 19714
Disabilities Law Program
(302) 368-6810
144 East Market St.
Georgetown, DE 19947
Fair Employment Practice Agency:
(302) 856-0038
Delaware Department of Labor
Vocational Rehabilitation Agency:
Anti-Discrimination Section
State Office Building
Department of labor
820 North French St., 6th Fl.
Division of Vocational Rehabilitation
Wilmington, DE 19801
Elwyn Bldg., 4th Fl., 321 East 11th St.
(302) 577-3929
Wilmington, DE 19801
(302) 577-2850 (V/TDD)
JTPA Liaison:
Vocational Rehabilitation Agency for
Division of Employment and Training
Persons who are Blind and Visually
University Plaza, Stockton Bldg.
Impaired:
P.O. Box 9499
Newark, DE 19714-9499
Division for the Visually Impaired
(302) 368-6810
Health & Social Service Campus
Biggs Building
1901 North Dupont Highway
New Castle, DE 19720
(302) 421-5730
102
Section X
DISTRICT OF COLUMBIA
ADA Technical Assistance Center
(Region III)
Mid-Atlantic Disability and Business Technical Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Rehabilitation Services Administration
Mayor's Committee on Persons with Disabilities
Client Assistance Program
East Potomac Bldg., Rm. 1108
605 G St., N.W., Rm. 1004
605 G St., N.W.
Washington, DC 20001
Washington, DC 20001
(202) 727-0977
(202) 727-0904 (Voice)
(202) 727-0975
(202) 727-0925 (TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
D.C. Developmental Disability Planning Counci'
605 G St., N.W., Suite 1120
Information Protection & Advocacy
Washington, DC 20024
Center for Handicapped Individuals
(202) 727-4034
4455 Connecticut Ave., N.W., Suite B
Washington, DC 20008
Employment Service:
(202) 966-8081 (Voice)
(202) 966-2500 (TDD)
Department of Employment Services
500 C St., N.W., Rm. 600
Protection & Advocacy for Mentally III.
Washington, DC 20001
Individuals:
(202) 639-1000
Information Protection & Advocacy
Fair Employment Practice Agencies:
Center for Handicapped Individuals
4455 Connecticut Ave., N.W., Suite B
D.C. Office of Human Rights
Washington, DC 20008
2000 14th St., N:W., 3rd Fl.
(202) 966-8081
Washington, DC 20009
(202) 939-8780
Vocational Rehabilitation Agency:
JTPA Liaison:
Department of Human Services
D.C. Rehabilitation Services Administration
Department of Employment Services
Commission on Social Services
500 C St., N.W.
605 G St., N.W., Rm. 1101
Washington, DC 20001
Washington, DC 20001
(202) 639-1000
(202) 727-3227
103
Section X
FLORIDA
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Centers
1776 Peachtree St., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
Advocacy Center for Persons with Disabilities
Florida Governor's Alliance for the Employment
2671 Executive Center West, Suite 100
of Disabled Citizens
Tallahassee, FL 32301-5024
Magnolia Park Pl., Suite A-17
(904) 488-9071 (Voice)
345 South Magnolia Dr.
(800) 342-0823 (Voice)
Tallahassee, FL 32301-2947
(800) 346-4127 (TDD)
(904) 487-2222 (Voice) or (904) 487-0925 (TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Florida Developmental Disability Planning
Council
Advocacy Center for Persons with Disabilities
820 East Park Ave., Suite I-100
2671 Executive Center Circle West, Suite 100
Tallahassee, FL 32301
Tallahassee, FL 32301-5024
(904) 488-4180
(904) 488-9071 (Voice) or (800) 346-4127 (TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Department of Labor & Employment Security
2012 Capital Circle, S.E.
Advocacy Center for Persons with Disabilities
Hartman Bldg., Suite 303
2671 Executive Center Circle West, Suite 100
Tallahassee, FL 32399-2152
Tallahassee, FL 32301-5024
(904) 488-4398
(904) 488-9071 (Voice) or (800) 346-4127 (TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Florida Commission on Human Relations
Department of Labor and Employment Security
325 John Knox Rd., Bldg. F, Suite 240
Division of Vocational Rehabilitation
Tallahassee, FL 32303-1570
1709-A Mahan Dr.
(904) 488-5291
Tallahassee, FL 32399-0696
(904) 488-7082 (FAX)
(904) 488-6210 (Voice) or (904) 922-2246 (TDD)
JTPA Liaison:
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Department of Labor and Employment Security
2012 Capitol Circle, S.E.
Department of Education
Hartman Bldg., Suite 303
Division of Blind Services
Tallahassee, FL 32399-2152
2540 Executive Center, Crl. West, Douglas Bldg.
(904) 488-4398
Tallahassee, FL 32399
(904) 488-1330 (Voice/TDD)
104
Section X
GEORGIA
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Center
1776 Peachtree Rd., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
Division of Rehabilitation Service
Governor's Committee on Employment of
878 Peachtree St., N.E. Suite 708
Handicapped Persons
Atlanta, GA 30309
Division of Rehabilitation Service
(404) 894-6725 (Voice/TDD)
Field Services Section, Suite 706
878 Peachtree St., N.E.
Developmental Disability Council:
Atlanta, GA 30309
(404) 894-7539
Governor's Council on Developmental Disability
(404) 894-6670 (Voice/TDD)
878 Peachtree St., N.E., #620
Atlanta, GA 30309
Protection & Advocacy for Persons with
(404) 894-5790
Developmental Disabilities:
(404) 894-2031 (TDD)
Georgia Advocacy Office, Inc.
Employment Service:
1708 Peachtree St., N.W., Suite 505
Atlanta, GA 30309
Georgia Department of Labor
(404) 885-1234 (Voice/TDD)
148 International Blvd., N.E., Suite 600
(800) 282-4538
Atlanta, GA 30303
(404) 656-3011
Protection & Advocacy for Mentally Ill
Individuals:
Fair Employment Practice Agency:
Georgia Advocacy Office, Inc.
Georgia Office of Fair Employment Practices
1708 Peachtree St., N.W., Suite 505
156 Trinity Ave., S.W., Suite 208
Atlanta, GA 30309
Atlanta, GA 30303
(404) 885-1234 (Voice/TDD)
(404) 656-1736
(800) 282-4538
JTPA Liaison:
Vocational Rehabilitation Agency:
Georgia Department of Labor
Department of Human Resources
148 International Blvd., N.E.
Division of Rehabilitation Services
Atlanta, GA 30303
878 Peachtree St., N.E., Rm. 706
(404) 656-3011
Atlanta, GA 30309
(404) 894-6670 (Voice/TDD)
105
Section X
HAWAII
ADA Technical Assistance Center
(Region IX)
Pacific Coast Disability and Business Technical Assistance Centers
440 Grand Ave., Suite 500
Oakland, CA 94610
(510) 465-7884 (Voice) or (510) 465-3172 (TDD)
Client Assistance Program:
President's Committee Partner:
Protection & Advocacy Agency
Commission on Persons with Disabilities
1580 Makaloa St., Suite 1060
500 Ala Moana Blvd.
Honolulu, HI 96814
5 Waterfront Plaza, Rm. 210
(808) 949-2922 (Voice/TDD)
Honolulu, HI 96813
(808) 548-7606
Developmental Disability Council:
Protection & Advocacy for Persons with
Hawaii State Planning Council on Developmental
Developmental Disabilities:
Disability
Waterfront Plaza, Tower #5
Protection & Advocacy Agency
500 Ala Moana Blvd., Rm. 200
1580 Makaloa St., Suite 1060
Honolulu, HI 96813
Honolulu, HI 96814
(808) 586-8100
(808) 949-2922 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Department of Labor and Industrial Relations
830 Punchbowl St., Rm. 320
Protection & Advocacy Agency
Honolulu, HI 96813
1580 Makaloa St., Suite 1060
(808) 586-8844
Honolulu, HI 96814
(808) 949-2922 (Voice/TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Hawaii Civil Rights Commission
888 Mililani St., 2nd. Fl.
Department of Human Services
Honolulu, HI 96813
Division of Vocational Rehabilitation
(808) 548-7625
Bishop Trust Bldg.
(808) 586-8800
1000 Bishop St., Suite 605
Honolulu, HI 96813
JTPA Liaison:
(808) 586-5355 (Voice) or (808) 586-5381 (TDD)
Department of Labor and Industrial Relations
830 Punchbowl St., Rm. 320
Honolulu, HI 96813
(808) 548-3150
106
Section X
IDAHO
ADA Technical Assistance Center
(Region X)
Northwest Disability and Business Technical Assistance Center
605 Woodview Dr.
Lacey, WA 98503
(206) 438-3168 (Voice) or (206) 438-3167 (TDD)
Client Assistance Program:
President's Committee Partner:
Co-Ad, Inc.
Governor's Committee on Employment of People
1409 West Washington St.
with Disabilities
Boise, ID 83702
Department of Employment
(208) 336-5353
317 Main St.
Boise, ID 83735
Developmental Disability Council:
(208) 334-6193
Idaho State Council on Developmental Disability
Protection & Advocacy for Persons with
280 North 8th St., Suite 208
Developmental Disabilities:
Boise, ID 83720
(208) 334-2178 (Voice) or (208) 334-2179 (TDD)
Co-Ad, Inc.
(800) 544-2433 (Voice)
1409 West Washington
Boise, ID 83702
Employment Service:
(208) 336-5353
Department of Employment
Protection & Advocacy for Mentally Ill
317 Main St.
Individuals:
Boise, ID 83735
(208) 334-6110
Co-Ad, Inc.
1409 West Washington
Fair Employment Practice Agency:
Boise, ID 83702
(208) 336-5353
Idaho Human Rights Commission
450 West State St.
Vocational Rehabilitation Agency:
Boise, ID 83720
(208) 334-2873
Division of Vocational Rehabilitation
Len B. Jordon Building, Rm. 150
JTPA Liaison:
650 West State St.
Boise, ID 83720
Idaho Department of Employment
(208) 334-3390 (Voice/TDD)
317 Maine St.
Boise, ID 83735-0001
Vocational Rehabilitation Agency for
(208) 334-6110
Persons who are Blind and Visually
Impaired:
Idaho Commission for the Blind
341 West Washington St.
Boise, ID 83702-6000
(208) 334-3220
107
Section X
ILLINOIS
ADA Technical Assistance Center
(Region V)
Great Lakes Disability and Business Technical Assistance Center
1640 West Roosevelt Rd.
Chicago, IL 60608
(312) 413-1407 (Voice) or (312) 413-0453 (TDD)
Client Assistance Program:
President's Committee Partner:
Illinois Client Assistance Program
Liaison to the President's Committee on
100 North First St., First Fl. West
Employment of People with Disabilities
Springfield, IL 62702-5197
Department of Rehabilitative Services
(217) 782-5374
623 East Adams St.
1-800-641-3929 (TDD)
Springfield, IL 62794
(217) 782-2093
Developmental Disability Council:
(217) 782-5734 (TDD)
Illinois Council on Developmental Disability
Protection & Advocacy for Persons with
State of Illinois Center
Developmental Disabilities:
100 West Randolph 10-601
Chicago, IL 60601
Protection & Advocacy, Inc.
(312) 814-2080
11 East Adams, Suite 1200
(312) 814-7151 (TDD)
Chicago, IL 60603
(312) 341-0022 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Department of Employment Security
Individuals:
401 South State St., Rm. 615
Chicago, IL 60605
Protection & Advocacy, Inc.
(312) 793-5700
11 East Adams, Suite 1200
Chicago, IL 60603
Fair Employment Practice Agency:
(312) 341-0022 (Voice/TDD)
Illinois Department of Human Rights
Vocational Rehabilitation Agency:
100 West Randolph, 10th Fl., Suite 100
Chicago, IL 60601
Illinois Department of Rehabilitation Services
(312) 814-6245
P.O. Box 19429
(312) 263-1579 (TDD)
623 East Adams St.
Springfield, IL 62794-9429
JTPA Liaison:
(217) 782-2093
(217) 782-5734 (TDD)
Department of Commerce and Community
Affairs
JTPA Programs Division
620 East Adams, 6th Fl., Menden Hall
Springfield, IL 62701
(217) 785-6006 (Voice/TDD)
108
Section X
INDIANA
ADA Technical Assistance Center
(Region V)
Great Lakes Disability and Business Technical Assistance Center
1640 West Roosevelt Rd. (M/C 627
Chicago, IL 60608
(312) 413-1407 (Voice) or (312) 413-0453 (TDD)
Client Assistance Program:
President's Committee Partner:
Indiana Advocacy Services
Indiana State Commission for the Handicapped
850 North Meridian, Suite 2-C
P.O. Box 1964
Indianapolis, IN 46204
1330 West Michigan St.
(317) 232-1150 (Voice/TDD)
Indianapolis, IN 46206-1964
(800) 622-4845
(317) 633-0288 (Voice)
(317) 633-0859 (TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Governor's Planning Council for People with
Developmental Disabilities:
Disabilities
143 West Market St., Suite 404
Indiana Advocacy Services
Indianapolis, IN 46204
850 North Meridian, Suite 2-C
(317) 232-7770
Indianapolis, In 46204
(317) 232-1150 (Voice/TDD)
Employment Service:
(800) 622-4845
Department of Employment & Training Services
Protection & Advocacy for Persons with
10 North Senate Ave., Rm. 331
Developmental Disabilities:
Indianapolis, IN 46204
(317) 232-3270
Indiana Advocacy Services
850 North Meridian, Suite 2-C
Fair Employment Practice Agency:
Indianapolis, IN 46204
(317) 232-1150 (Voice/TDD)
Indiana Civil Rights Commission
(800) 622-4845
32 East Washington St., Suite 900
Indianapolis, IN 46204
Vocational Rehabilitation Agency:
(317) 232-2612
(317) 232-1987
Indiana Department of Human Services
(317) 232-2639 (TDD)
Division of Rehabilitation Services
P.O. Box 7083
JTPA Liaison:
402 West Wash. St., Rm. W453, ISTA Bldg.
Indianapolis, IN 46207-7083
Indiana Department of Employment and
(317) 232-1433
Training Services
10 North Senate Ave., Rm. 331
Indianapolis, IN 46204
(317) 232-3270
109
Section X
IOWA
ADA Technical Assistance Center
(Region VII)
Great Plains Disability and Business Technical Assistance Center
4816 Santana Dr.
Columbia, MO 65203
(314) 882-3600 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Division of Persons with Disabilities
Iowa Commission of Persons with Disabilities
Client Assistance Program
Lucas State Office Bldg.
Lucas State Office Bldg.
Des Moines, IA 50319
Des Moines, IA 50319
(515) 281-5969 (Voice)
(515) 281-3957
(515) 242-6172 (TDD)
(515) 242-6172 (TDD)
1-800-652-4298
Protection & Advocacy for Persons with
Developmental Disabilities:
Developmental Disability Council:
Iowa Protection and Advocacy Services, Inc.
The Iowa Governor's Planning Council for
3015 Merle Hay Rd., Suite 6
Developmental Disabilities
Des Moines, IA 50310
Hoover Bldg., 1st Fl.
(515) 278-2502
Des Moines, IA 50319
(515) 281-3758 (Voice) or (515) 281-4355 (TDD)
Protection & Advocacy for Mentally Ill
Individuals:
Employment Service:
Iowa Protection and Advocacy Services, Inc.
Department of Employment Services
3015 Merle Hay Rd., Suite 6
1000 East Grand Ave.
Des Moines, IA 50310
Des Moines, IA 50319
(515) 278-2502
(515) 281-5365
(800) 562-4692 (Voice/TDD)
Vocational Rehabilitation Agency:
Fair Employment Practice Agency:
Department of Education
Iowa Division of Vocational Rehabilitation
Iowa Civil Rights Commission
Services
211 E. Maple St., 2nd Fl.
510 East 12th St.
Grimes State Office Bldg.
Des Moines, IA 50319
Des Moines, IA 50319
(515) 281-6731
(515) 281-4121
(800) 457-4416 (In State Only)
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
JTPA Liaison:
Department for the Blind
Iowa Department of Economic Development
524 4th St.
Division of Work Force Development
Des Moines, IA 50309-2364
200 East Grand Ave.
(515) 281-1333 (Voice) or (515) 281-1355 (TDD)
Des Moines, IA 50309
(515) 242-4779
110
Section X
KANSAS
ADA Technical Assistance Center
(Region VII)
Great Plains Disability and Business Technical Assistance Center
4816 Santana Dr.
Columbia, MO 65203
(314) 882-3600 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Client Assistance Program
Kansas Commission on Disability Concerns
300 S.W. Oakley, Biddle Bldg., 1st Fl.
1430 S.W. Topeka Ave.
Topeka, KS 66606-1995
Topeka, KS 66612-1877
(913) 296-1491 (Voice/TDD)
(913) 296-1722 (Voice)
(913) 296-5044 (TDD)
Developmental Disabilities Council:
Protection & Advocacy for Persons with
Kansas Planning Council on Developmental
Developmental Disabilities:
Disabilities
Docking State Office Bldg., 4th Fl. West
Kansas Advocacy & Protective Service
Topeka, KS 66612
513 Leavenworth St., Suite 2
(913) 296-2608 (Voice/TDD)
Manhattan, KS 66502
(913) 776-1541
Employment Service:
(800) 432-8276 (Voice/TDD)
Kansas Department of Human Resources
Protection & Advocacy for Mentally Ill
401 Topeka Blvd.
Individuals:
Topeka, KS 66603
(913) 296-7474
Kansas Advocacy & Protective Service
513 Leavenworth St., Suite 2
Fair Employment Practice Agency:
Manhattan, KS 66502
(913) 776-1541
Kansas Human Rights Commission
(800) 432-8276
Landon State Office Bldg., Suite 851-S
900 Jackson St.
Vocational Rehabilitation Agency:
Topeka, KS 66612-1258
(913) 296-3206 (Voice) or (913) 296-0245 (TDD)
Department of Social and Rehabilitation Services
300 Southwest Oakley St.
JTPA Liaison:
Biddle Bldg., 1st Fl.
Topeka, KS 66606
Kansas Department of Human Resources
Division of Employment and Training
401 Topeka Blvd.
Topeka, KS 66603
(913) 296-7874
111
Section X
KENTUCKY
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Center
1776 Peachtree Rd., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
ADA Technical Assistance Program:
President's Committee Partner:
Southeast Disability and Business
Kentucky Committee on Employment of People
Technical Center
with Disabilities
1776 Peachtree St.
600 West Cedar St.
Suite 310, North
Louisville, KY 40203
Atlanta, GA 30309
(502) 588-4073
(404) 888-0022 (Voice)
(404) 888-9007 (TDD)
Protection & Advocacy for Persons with
Developmental Disabilities:
Client Assistance Program:
Division for Protection & Advocacy
Client Assistance Program
Office for Public Advocacy
500 Mero St., 920 Capitol Plaza Tower
1264 Louisville Rd., Perimeter Park West
Frankfort, KY 40601
Frankfort, KY 40601
(502) 564-8035 (Voice/TDD)
(502) 564-2967 (Voice)
(800) 633-6283 (In State Only/Voice/TDD)
(800) 372-2988 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Mentally Ill
Individuals:
Department for Mental Health and Mental
Retardation
Division for Protection & Advocacy
The Kentucky Developmental Disabilities
Office for Public Advocacy
Planning Council
1264 Louisville Rd., Perimeter Park West
275 East Main St.
Frankfort, KY 40601
Frankfort, KY 40621
(502) 564-2967 (Voice)
(502) 564-4448 (Voice/TDD)
(800) 372-2988 (Voice/TDD)
Employment Service:
Vocational Rehabilitation Agency:
Department for Employment Services
Department of Vocational Rehabilitation
275 East Main St., 2nd West
500 Mero St., Capitol Plaza Tower, 9th Fl.
Frankfort, KY 40621
Frankfort, KY 40601
(502) 564-5331
(502) 564-4440 (Voice/TDD)
JTPA Liaison:
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Department for Employment Services
Cabinet for Human Resources
Kentucky Department for the Blind
275 East Main St., 2-West
427 Versailles Rd.
Frankfort, KY 40621
Frankfort, KY 40601
(502) 564-5331
(502) 564-4754
112
Section X
LOUISIANA
ADA Technical Assistance Center
(Region VI)
Southwest Disability and Business Technical Assistance Center
2323 South Sheperd Blvd., Suite 1000
Houston, TX 77019
(713) 520-0232 (Voice) or (713) 520-5136 (TDD)
Client Assistance Program:
President's Committee Partner:
Advocacy Center for the Elderly and Disabled
Louisiana Rehabilitation Services
210 O'Keefe, Suite 700
P.O. Box 94371
New Orleans, LA 70112
Baton Rouge, LA 70804
(504) 522-2337 (Voice/TDD)
(504) 765-2310 (Voice/TDD)
(800) 622-7705 (Voice)
(800) 256-1523 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Louisiana State Planning Council on
Developmental Disabilities
Advocacy Center for the Elderly and Disabled
P.O. Box 3455
210 O'Keefe, Suite 700
Baton Rouge, LA 70821-3455
New Orleans, LA 70112
(504) 342-7700 (Voice/TDD)
(504) 522-2337 (Voice/TDD)
(800) 922-DIAL (Voice) or (800) 256-1633 (TDD)
(800) 662-7705 (Voice)
Employment Service:
Protection & Advocacy for Mentally III
Individuals:
Department of Employment & Training
P.O. Box 94094
Advocacy Center for the Elderly and Disabled
Baton Rouge, LA 70804-9094
210 O'Keefe, Suite 700
(504) 342-3011
New Orleans, LA 70112
(504) 522-2337 (Voice/TDD)
JTPA Liaison:
(800) 662-7705 (Voice)
Office of Labor
Vocational Rehabilitation Agency:
P.O. Box 94094
Baton Rouge, LA 70804-9094
Department of Social Services
(504) 342-7692
Division of Rehabilitation Services
P.O. Box 94371
Protection & Advocacy of Individual Rights:
Baton Rouge, LA 70804
(504) 765-2310 (Voice/TDD)
Advocacy Center for the Elderly and Disabled
(800) 256-1523 (Voice/TDD)
210 O'Keefe, Suite 700
New Orleans, LA 70112
(504) 522-2337 or (800) 662-7705
113
Section X
MAINE
ADA Technical Assistance Center
(Region I)
New England Disability and Business Technical Assistance Center
145 Newbury St.
Portland, ME 04101
(207) 874-6535 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Maine Advocacy Services
Governor's Committee on Employment of the
1 Grandview Pl., Suite 1, Box 445
Handicapped
Winthrop, ME 04364
35 Anthony Ave.
(207) 377-6202 (Voice/TDD)
Augusta, ME 04330
(800) 452-1948 (In State Only/Voice/TDD)
Protection & Advocacy for Persons with
Developmental Disability Council:
Developmental Disabilities:
Developmental Disability Council
Maine Advocacy Services
Nash Bldg. STA #139
1 Grandview Pl., Suite 1, Box 445
Augusta, ME 04330-9947
Winthrop, ME 04364
(207) 289-4213
(207) 377-6202 or (800) 452-1948 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Maine Department of Labor
Bureau of Employment Security
Maine Advocacy Services
20 Union St.
1 Grandview Pl., Suite 1, Box 445
Augusta, ME 04330
Winthrop, ME 04364
(207) 289-2411
(207) 377-6202 or (800) 452-1948 (Voice/TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Maine Human Rights Commission
Department of Human Services
Statehouse Station 51
Bureau of Rehabilitation
Augusta, ME 04333
35 Anthony Ave.
(207) 289-2326 (Voice/TDD)
Augusta, ME 04333-0011
(207) 624-5300 (Voice)
JTPA Liaison:
(207) 624-5322 or (800) 332-1003 (TDD)
Bureau of Employment and Training Programs
Statehouse Station 55
Augusta, ME 04333
(207) 289-3377 (Voice) or (207) 289-4767 (FAX)
Protection & Advocacy of Individual Rights:
Maine Advocacy Services
1 Grandview Pl., Suite 1, Box 445
Winthrop, ME 04364
(207) 377-6202 or (800) 452-1948 (Voice/TDD)
114
Section X
MARYLAND
ADA Technical Assistance Center
(Region III)
Mid-Atlantic Disability and Business Technical Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Maryland State Department of Education
Governor's Committee on Employment of People
Division of Vocational Rehabilitation
with Disabilities
Client Assistance Program
1 Market Center, Box 10
300 West Preston St., Suite 205
300 West Lexington St.
Baltimore, MD 21201
Baltimore, MD 21201-3435
(410) 333-7251 (Voice) or (410) 333-7676 (TDD)
(410) 333-2263 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Maryland Developmental Disability Council
One Market Center
Maryland Disability Law Center
300 West Lexington St., Box 10
2510 St. Paul St.
Baltimore, MD 21201
Baltimore, MD 21218
(410) 333-3688 (Voice/TDD)
(410) 235-4700
(410) 235-4227 (TDD)
Employment Service:
(800) 233-7201
Department of Economic and Employment
Protection & Advocacy for Mentally Ill
Development
Individuals:
Office of Employment Services
Executive Director's Office
Maryland Disability Law Center
1100 North Eutaw St., Rm. 600
2510 St. Paul St.
Baltimore, MD 21201
Baltimore, MD 21218
(410) 333-5070 (Voice) or (410) 333-1737 (TDD)
(410) 235-4700
(800) 233-7201
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Maryland Commission on Human Relations
20 East Franklin St.
Division of Vocational Rehabilitation
Baltimore, MD 21202
Administrative Offices
(301) 333-5518
2301 Argonne Dr.
Baltimore, MD 21218
JTPA Liaison:
(410) 554-3000
(410) 554-3277
Department of Economic & Employment
Development
Office of Employment & Training
1100 N. Eutaw St., Rm. 316
Baltimore, MD 21201
(410) 333-5718
115
Section X
MASSACHUSETTS
ADA Technical Assistance Center
(Region I)
New England Disability and Business Technical Assistance Center
145 Newbury St.
Portland, ME 04101
(207) 874-6535 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Massachusetts Office on Disability
Governor's Commission on Employment of People
Client Assistance Program
with Disabilities
One Ashburton Pl., Rm. 1305
Department of Employment and Training
Boston, MA 02108
Commissioner's Office
(617) 727-7440 or (800) 322-2020 (Voice/TDD)
19 Standford St., 3rd Fl.
Boston, MA 02114
Developmental Disability Council:
(617) 727-6600 (Voice)
(617) 727-4404 or (617) 727-8660 (TDD)
Massachusetts Developmental Disability Council
600 Washington St., Rm. 670
Protection & Advocacy for Persons with
Boston, MA 02111
Developmental Disabilities:
(617) 727-6374 (Voice/TDD)
Disability Law Center, Inc.
Employment Service:
11 Beacon St., Suite 925
Boston, MA 02108
Department of Employment & Training
(617) 723-8455 (Voice/TDD)
19 Staniford St., 3rd Fl.
Boston, MA 02114
Protection & Advocacy for Mentally Ill
(617) 727-6600 (Voice)
Individuals:
(617) 727-4404 or (617) 727-8660 (TDD)
Center for Public Representation
Fair Employment Practice Agency:
22 Green St.
Northampton, MA 01060
Massachusetts. Commission Against
(413) 584-1644 (Voice) or (413) 586-6024 (TDD)
Discrimination
One Ashburton Pl., Rm. 601
Vocational Rehabilitation Agency:
Boston, MA 02108
(617) 727-3990
Massachusetts Rehabilitation Commission
Fort Point Pl., 27-43 Wormwood St.
JTPA Liaison:
Boston, MA 02210-1606
(617) 727-2172 (Voice) or (617) 727-2170 (TDD)
Department of Employment and Training
Charles F. Hurley Bldg.
Vocational Rehabilitation for Persons who
Government Center, 19 Staniford St.
are Blind and Visually Impaired:
Boston, MA 02114
(617) 727-6600 (Voice) or (617) 727-8660 (TDD)
Massachusetts Commission for the Blind
88 Kingston St.
Boston, MA 02111-2227
(617) 727-5550 or (800) 392-6450 (Voice)
(800) 392-6556 (TDD)
116
Section X
MICHIGAN
ADA Technical Assistance Center
(Region V)
Great Lakes Disability and Business Technical Assistance Center
1640 West Roosevelt Rd. (M/C 627)
Chicago, IL 60608
(312) 413-1407 (Voice) or (312) 413-0453 (TDD)
Client Assistance Program:
President's Committee Partner:
Michigan Rehabilitation Services
Michigan Commission on Handicapper
P.O. Box 30008
Concerns
Lansing, MI 48909
P.O. Box 30015, 201 N. Washington Ave.
(517) 373-8193 (Voice/TDD)
Lansing, MI 48909
(800) 292-5896 (Voice/TDD)
(517) 373-8397 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Michigan Developmental Disability Council
Lewis Cass Bldg., 6th Fl.
Michigan Protection & Advocacy Service
Lansing, MI 48913
109 West Michigan, Suite 900
(517) 334-6123 (Voice) or (517) 334-7354 (TDD)
Lansing, MI 48933
(517) 487-1755 (Voice/TDD)
Employment Service:
(800) 292-5923 (In State Only/Voice/TDD)
Michigan Employment Security Commission
Protection & Advocacy for Mentally Ill
7310 Woodward Ave.
Individuals:
Detroit, MI 48202
(313) 876-5500 (Voice) or (313) 876-5540 (TDD)
Michigan Protection and Advocacy Service
109 West Michigan, Suite 900
Fair Employment Practice Agency:
Lansing, MI 48933
(517) 487-1755 (Voice/TDD)
Michigan Department of Civil Rights
(800) 292-5923 (In State Only/Voice/TDD)
1200 6th Ave., Michigan Plaza Bldg.
Detroit, MI 48226
Vocational Rehabilitation Agency:
(313) 256-2615 (Voice) or (313) 961-1552 (TDD)
Department of Education
JTPA Liaison:
Michigan Rehabilitation Services
P.O. Box 30010
Michigan Department of Labor
Lansing, MI 48909
P.O. Box 30015
(517) 373-3390 (Voice) or (517) 355-6745 (TDD)
Lansing, MI 48909
(517) 373-9600
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Protection & Advocacy for Individual
Rights:
Department of Labor
Commission for the Blind
Michigan P&A Service
201 North Washington Sq.
109 West Michigan, Suite 900
Lansing, MI 48909
Lansing, MI 48933
(517) 373-2062 (Voice) or (517) 373-4025 (TDD)
(517) 487-1755
(800) 292-4200 (In State Only)
117
Section X
MINNESOTA
ADA Technical Assistance Center
(Region V)
Great Lakes Disability and Business Technical Assistance Center
1640 West Roosevelt Rd. (M/C 627)
Chicago, IL 60608
(312) 413-1407 (Voice) or (312) 413-0453 (TDD)
Client Assistance Program:
President's Committee Partner:
Minnesota Disability Law Center
Minnesota State Council on Disability
430 First Ave. North, Suite 300
121 E. 7th Pl., Suite 145
Minneapolis, MN 55401-1780
St. Paul, MN 55101
(612) 332-1441 (Voice) or (800) 292-4150 (TDD)
(612) 296-6785 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Governor's Planning Council on Developmental
Disabilities
Minnesota Disability Law Center
658 Cedar St., 300 Centennial Office Bldg.
430 First Ave. North, Suite 300
St. Paul, MN 55155
Minneapolis, MN 55401-1780
(612) 296-4018 (Voice) or (612) 296-9962 (TDD)
(612) 332-1441 (Voice) or (612) 332-4668 (TDD)
(800) 292-4150 (In State Only/Voice)
Employment Service:
Protection & Advocacy for Mentally Ill
Minnesota Department of Jobs and Training
Individuals:
390 North Robert St.
St. Paul, MN 55101
Minnesota Disability Law Center
(612) 296-3711 (Voice) or (612) 296-3900 (TDD)
430 First Ave. North, Suite 300
(800) 328-9095 (In State Only/Voice)
Minneapolis, MN 55401-1780
(612) 332-1441 (Voice) or (612) 332-4668 (TDD)
Fair Employment Practice Agency:
(800) 292-4150 (In-State Only)
Minnesota Department of Human Rights
Vocational Rehabilitation Agency:
Seventh Pl. & Minnesota St.
500 Bremer Tower, 5th Fl.
Department of Jobs & Training
St. Paul, MN 55101
Division of Rehabilitation Services
(612) 296-5665 or (800) 652-9747 (Voice)
390 North Robert St., 5th Fl.
(612) 296-1283 (TDD)
St. Paul, MN 55101
(612) 296-5616 (Voice) or (612) 296-3900 (TDD)
JTPA Liaison:
(800) 328-9095 (In-State Only)
Minnesota Department of Jobs and Training
Vocational Rehabilitation for Persons who
Community Based Services Division
are Blind and Visually Impaired:
150 E. Kellogg, 690 American Center Bldg.
St. Paul, MN 55101
State Services for the Blind
(612) 296-8004 or (800) 456-8519 (Voice)
1745 University Ave. W.
(612) 297-3944 (TDD)
St. Paul, MN 55104
(612) 642-0508 (Voice) or (612) 642-0506 (TDD)
(800) 652-9000 (In State Only/Voice)
118
Section X
MISSISSIPPI
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Center
1776 Peachtree Rd., Suite 301 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
Easter Seal Society
Governor's Office of Handicapped Services
Client Assistance Program
Mississippi Department of Rehabilitation
3226 North State St.
Services
Jackson, MS 39216
P.O. Box 22806
(601) 981-9646 or (800) 962-2400 (Voice)
Jackson, MS 39225-2806
(601) 354-6100 or (800) 622-6052 (Voice)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disability Planning Council
Developmental Disabilities:
1101 Robert E. Lee Bldg.
Jackson, MS 39201
Mississippi P&A System, Inc.
(601) 359-6238
4793 B McWillie Dr.
Jackson, MS 39206
Employment Service:
(601) 981-8207 (Voice/TDD)
(800) 772-4057 (Voice)
Mississippi Employment Security Commission
P.O. Box 1699
Protection & Advocacy for Mentally Ill
Jackson, MS 39215-1699
Individuals:
(601) 961-7400
Mississippi P&A System for, Inc.
JTPA Liaison:
4793 B McWillie Dr.
Jackson, MS 39206
Department of Economic & Community
(601) 981-8207 or (800) 772-4057 (Voice)
Development
(601) 981-8207 (Voice/TDD)
Employment Training Division
301 Pearl St.
Vocational Rehabilitation Agency:
Jackson, MS 39203-3089
(601) 949-2234
Division of Vocational Rehabilitation Services
P.O. Box 1698
Jackson, MS 39215
(601) 354-6825 (Voice/TDD)
(800) 443-1000 (In State Only/Voice)
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Vocational Rehabilitation for the Blind
P.O. Box 4872
Jackson, MS 39296-4872
(601) 354-6411
119
Section X
MISSOURI
ADA Technical Assistance Center
(Region VII)
Great Plains Disability and Business Technical Assistance Center
4816 Santana Dr.
Columbia, MO 65203
(314) 882-3600 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Missouri P&A Services
Governor's Committee on Employment of People
925 South Country Club Dr., Unit B-1
with Disabilities
Jefferson City, MO 65109
P.O. Box 1668, 3315 West Truman Blvd.
(314) 893-3333 (Voice/TDD)
Jefferson City, MO 65102
(800) 392-8667 (Voice)
(314) 751-2600 or (800) 877-8249 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Missouri Planning Council for Developmental
Disabilities
Missouri Protection & Advocacy Services
P.O. Box 687
925 South Country Club Dr., Unit B-1
1706 East Elm St.
Jefferson City, MO 65109
Jefferson City, MO 65101
(314) 893-3333 (Voice/TDD)
(314) 751-4054
Protection & Advocacy for Mentally Ill
Employment Service:
Individuals:
Division of Employment Security
Missouri P&A Services
P.O. Box 59
925 South Country Club Dr., Unit B-1
Jefferson City, MO 65104
Jefferson City, MO 65109
(314) 751-3976
(314) 893-3333 (Voice/TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Missouri Commission on Human Rights
State Department of Elementary & Secondary
3315 West Truman Blvd.
Education
P.O. Box 1129
Division of Vocational Rehabilitation
Jefferson City, MO 65102-1129
2401 East McCarty St.
(314) 444-7590 (Voice/TDD)
Jefferson City, MO 65101
(314) 751-3251 (Voice)
JTPA Liaison:
(314) 751-0881 or (314) 751-5627 (Voice/TDD)
Department of Economic Development
Vocational Rehabilitation for Persons who
Division of Job Development and Training
are Blind and Visually Impaired:
221 Metro Dr.
Jefferson City, MO 65109
Division of Family Services
(314) 751-7796 or (800) 877-8698 (Voice)
Bureau for the Blind
619 East Capitol
Jefferson City, MO 65101
(314) 751-4249
120
Section X
MONTANA
ADA Technical Assistance Center
(Region VIII)
Rocky Mountain Disability and Business Technical Assistance Center
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
(719) 444-0252 (Voice) or (719) 444-0268 (TDD)
Client Assistance Program:
President's Committee Partner:
Montana Advocacy Program
Governor's Committee on Employment of People
1410 8th Ave.
with Disabilities
Helena, MT 59601
Personnel Division
(406) 444-3889 (Voice/TDD)
Mitchell Building, Rm. 130
(800) 245-4743 (Voice)
Helena, MT 59620
(406) 444-3871 or (406) 444-3886
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disability Planning & Advisory
Developmental Disabilities:
Council
P.O. Box 526, 111 North Last Chance Gulch
Montana Advocacy Program
Arcade Bldg., Unit 1-C
1410 8th Ave.
Helena, MT 59624
Helena, MT 59601
(406) 444-1334
(406) 444-3889 (Voice/TDD)
(800) 245-4743 (Voice)
Employment Service:
Protection & Advocacy for Mentally Ill
Department of Labor & Industry
Individuals:
P.O. Box 1728
Helena, MT 59624
Montana Advocacy Program
(406) 444-3555
1410 8th Ave.
Helena, MT 59601
Fair Employment Practice Agency:
(406) 444-3889 (Voice/TDD)
(800) 245-4743 (Voice)
Department of Labor & Industry
Montana Human Rights Commission
Vocational Rehabilitation for Persons who
P.O. Box 1728, 1236 6th Ave.
are Blind and Visually Impaired:
Helena, MT 59624-1728
(406) 444-2884
Department of Social and Rehabilitation
(800) 542-0807
Services
Rehabilitative/Visual Services Division
JTPA Liaison:
P.O. Box 4210, 111 Sanders
Helena, MT 59604
Department of Labor & Industry
(406) 444-2590 (Voice/TDD)
Research, Safety and Training Division
P.O. Box 1728
Helena, MT 59624
(406) 444-4500 or (800) 542-0807
121
Section X
NEBRASKA
ADA Technical Assistance Center
(Region VII)
Great Plains Disability and Business Technical Assistance Center
4816 Santana Dr.
Columbia, MO 65203
(314) 882-3600 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Nebraska Department of Education
Governor's Committee on the Employment of the
Division of Rehabilitation Services
Handicapped
Client Assistance Program
Nebraska Job Service
301 Centennial Mall South
Department of Labor
Lincoln, NE 68509-4987
550 South 16th St., Box 94600
(402) 471-3656 (Voice/TDD)
Lincoln, NB 68509
(800) 742-7594 (Voice/In-State Only)
(402) 475-8451
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Nebraska Governor's Planning Council on
Developmental Disabilities
Nebraska Advocacy Services, Inc.
c/o Department of Health
522 Lincoln Ctr. Bldg.
P.O. Box 95007, 301 Centennial Mall South
215 Centennial
Lincoln, NE 68509-5007
Lincoln, NE 68508
(402) 471-2330
(402) 474-3183 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Department of Labor
550 South 16th St.
Nebraska Advocacy Services, Inc.
Lincoln, NE 68509-4600
522 Linclon Ctr. Bldg., 215 Centennial Mall S.
(402) 471-3405
Lincoln, NE 68508
(402) 474-3183 (Voice/TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Nebraska Equal Opportunity Commission
301 Centennial Mall South
State Department of Education
P.O. Box 94934, 5th Fl.
Vocational of Rehabilitation Services
Lincoln, NE 68509
301 Centennial Mall, S., 6th Fl.
(402) 471-2024 or (800) 642-6112
Lincoln, NE 68509
(402) 471-3649 (Voice) or (402) 471-3659 (TDD)
JTPA Liaison:
Vocational Rehabilitation for Persons who
Department of Labor
are Blind and Visually Impaired:
P.O. Box 94600, 550 South 16th St.
Lincoln, NE 68509-4600
State Department of Public Institutions
(402) 471-9000
Services for the Visually Impaired
4600 Valley Rd.
Lincoln, NE 68510-4844
(402) 471-2891 (Voice/TDD)
122
Section X
NEVADA
ADA Technical Assistance Center
(Region IX)
Pacific Coast Disability and Business Technical Assistance Centers
440 Grand Ave., Suite 500
Oakland, CA 94610
(510) 465-7884 (Voice) or (510) 465-3172 (TDD)
Client Assistance Program:
President's Committee Partner:
Client Assistance Program
Governor's Committee on Employment of People
3100 Mill St., #115
with Disabilities
Reno, NV 89502
3100 Mill International, Suite 115
(702) 688-1440 (Voice/TDD)
Reno, NV 89502
(800) 688-1440 (Voice)
(702) 688-1111 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Developmental Disability Council
Department of Rehabilitation
Office of Protection & Advocacy, Inc.
505 East King St., Rm. 502
2105 Capurro Way, Suite B
Carson City, NV 89710
Sparks, NV 89431
(702) 687-4452 (Voice/TDD)
(702) 688-1233 or (800) 992-5715
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Nevada Employment Security Department
500 East 3rd St.
Office of Protection & Advocacy, Inc.
Carson City, NV 89713
2105 Capurro Way, Suite B
(702) 687-4635
Sparks, NV 89431
(702) 789-0233 or (800) 992-5715
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Nevada Equal Rights Commission
1515 East Tropicana, Suite 590
Department of Human Resources
Las Vegas, NV 89158
Rehabilitation Division
(702) 486-7161
505 East King St., 5th Fl.
Carson City, NV 90710
JTPA Liaison:
(702) 687-4440 (Voice/TDD)
State Job Training Office
Capitol Complex, 400 West King
Carson City, NV 89710
(702) 687-4310
123
Section X
NEW HAMPSHIRE
ADA Technical Assistance Center
(Region I)
New England Disability and Business Technical Assistance Center
145 Newbury St.
Portland, ME 04101
(207) 874-6535 (Voice/TDD)
Client Assistance Program:
Protection & Advocacy for Individual
Rights:
Governor's Commission on Disability
Client Assistance Program
Disabilities Rights Center
57 Regional Dr.
P.O. Box 19
Concord, NH 03301-9686
Concord, NH 03302-0019
(603) 271-2773 (Voice/TDD)
(603) 228-0432
(800) 852-3405 (Voice/In-State Only)
President's Committee Partner:
Developmental Disability Council:
Governor's Commission on Disability
New Hampshire Developmental Disability
57 Regional Dr.
Council
Concord, NH 03301
The Concord Center, 10 Ferry St., Unit 315
(603) 271-2773 (Voice/TDD)
Concord, NH 03301-5022
(800) 852-3405 (In-State Only)
(603) 271-3236 (Voice)
(603) 225-4033 (Voice/TDD)
Protection & Advocacy for Persons with
Developmental Disabilities:
Employment Service:
Disabilities Rights Center
Department of Employment Security
P.O. Box 19
32 South Main St.
Concord, NH 03302-0019
Concord, NH 03301-4857
(603) 228-0432 (Voice/TDD)
(603) 228-4000 (Voice) or (603) 225-4033 (TDD)
(800) 834-1721 (In-State Only)
Fair Employment Practice Agency:
Protection & Advocacy for Mentally Ill
Individuals:
New Hampshire Commission for Human Rights
163 Loudon Rd.
Disabilities Rights Center
Concord, NH 03301
P.O. Box 19
(603) 271-2767 and (603) 225-4033
Concord, NH 03302-0019
(603) 228-0432 (Voice/TDD)
JTPA Liaison:
(800) 834-1721 (In-State Only)
New Hampshire Job Training Coordinating
Vocation Rehabilitation Agency:
Council
64 Old Suncook Rd.
State Department of Education
Concord, NH 03301
Division of Vocational Rehabilitation
(603) 228-9500 (Voice)
78 Regional Dr., Building #2
(800) 772-7001 (Voice/In-State Only)
Concord, NH 03301-9686
(603) 271-3471 (Voice/TDD)
124
Section X
NEW JERSEY
ADA Technical Assistance Center
(Region II)
Northeast Disability and Business Technical Assistance Center
354 South Broad St.
Trenton, NJ 08608
(609) 392-4004 (Voice) or (609) 392-7044 (TDD)
Client Assistance Program:
President's Committee Partner:
Division of Advocacy for the Developmentally
Governor's Liaison to the President's Committee
Disabled
Commissioner of Labor
Client Assistance Program, CN 850
New Jersey Department of Labor, Cn-110
Trenton, NJ 08625
Trenton, NJ 08625
(609) 292-9742 (Voice/TDD)
(609) 292-2323 or (609) 292-2919
(800) 922-7233 (Voice)
Protection & Advocacy for Persons with
Developmental Disability Council:
Developmental Disabilities:
New Jersey Developmental Disability Council
Division of Advocacy for the Developmentally
32 West State St., CN 700
Disabled
Trenton, NJ 08625
Client Assistance Program, CN 850
(609) 292-3745 (Voice) or (609) 777-3293 (TDD)
Trenton, NJ 08625
(609) 292-9742 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
New Jersey Department of Labor
Individuals:
CN 110
Trenton, NJ 08625-0110
New Jersey Department of Public Advocate
(609) 292-2323
Division on Mental Health Advocacy
Hughes Justice Complex, CN 850
Fair Employment Practice Agency:
Trenton, NJ 08625
(609) 292-1750
Department of Law & Public Safety
New Jersey Division on Civil Rights
Vocational Rehabilitation Agency:
CN 089
31 Clinton St.
New Jersey Department of Labor & Industry
Newark, NJ 07102
Division of Vocational Rehabilitation Services
(201) 648-2700
John Fitch Plaza, CN 398
Trenton, NJ 08625
JTPA Liaison:
(609) 292-5987 (Voice) or (609) 292-2919 (TDD)
Vocational Rehabilitation for Persons who
State of New Jersey
are Blind and Visually Impaired:
Department of Labor
Trenton, NJ 08625
Commission for the Blind and Visually Impaired
(609) 292-2323
P.O. Box 47017, 153 Halsey St.
Newark, NJ 07102
(201) 648-2324 (Voice) or (201) 648-4559 (TDD)
125
Section X
NEW MEXICO
ADA Technical Assistance Center
(Region VI)
Southwest Disability and Business Technical Assistance Center
2323 South Sheperd Blvd., Suite 1000
Houston, TX 77019
(713) 520-0232 (Voice) or (713) 520-5136 (TDD)
Client Assistance Program:
President's Committee Partner:
Protection & Advocacy System, Inc.
Governor's Committee on Concerns of the
1720 Louisiana Blvd., N.E., Suite 204
Handicapped
Albuquerque, NM 87110
491 Old Santa Fe Trail, Lamy Bldg., Rm. 117
(800) 432-4687 (Voice/TDD)
Santa Fe, NM 87503
(505) 827-6328 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
NM Developmental Disability Planning Council
Developmental Disabilities:
2025 South Pacheco St., Suite 200-B
Santa Fe, NM 87505
Protection & Advocacy System, Inc.
(505) 827-6260 (Voice) or (505) 827-6264 (TDD)
1720 Louisiana Blvd., N.E., Suite 204
Albuquerque, NM 87110
Employment Service:
(800) 432-4687 (Voice/TDD)
New Mexico Department of Labor
Protection & Advocacy for Mentally Ill
P.O. Box 1928
Individuals:
Albuquerque, NM 87103
(505) 841-8409
Protection & Advocacy System, Inc.
1720 Louisiana Blvd., N.E., Suite 204
Fair Employment Practice Agency:
Albuquerque, NM 87110
(505) 256-3100 (Voice)
New Mexico Human Rights Commission
(800) 432-4687 (Voice/TDD)
1596 Pacheco St., Aspen Plaza
Santa Fe, NM 87502
Vocational Rehabilitation Agency:
(505) 827-6838
State Department of Education
JTPA Liaison:
Division of Vocational Rehabilitation
604 West San Mateo
New Mexico Department of Labor
Santa Fe, NM 87503
P.O. Box 1928
(505) 827-3511 (Voice) or (505) 827-3510 (TDD)
Albuquerque, NM 87103
(505) 841-8409
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Protection & Advocacy for Individual
Rights:
Commission for the Blind
Pera Bldg., Rm. 205
Protection & Advocacy System, Inc.
Santa Fe, NM 87503
1720 Louisiana Blvd., N.E., Suite 204
(505) 827-4479
Albuquerque, NM 87110
(800) 432-4687 (Voice/TDD)
126
Section X
NEW YORK
ADA Technical Assistance Center
(Region II)
Northeast Disability and Business Technical Assistance Center
354 South Broad St.
Trenton, NJ 08608
(609) 392-4004 (Voice) or (609) 392-7044 (TDD)
Client Assistance Program:
President's Committee Partner:
New York State Commission on Quality of Care
NY State Office of Advocate for the Disabled
for the Mentally Disabled
One Empire State Plaza, Bldg. #1, 10th Fl.
99 Washington Ave., Suite 1002
Albany, NY 12223
Albany, NY 12210-2895
(518) 473-4129 (Voice) or (518) 473-4231 (TDD)
(518) 473-7378 (Voice) or (800) 624-4143 (TDD)
Protection & Advocacy for Persons with
Developmental Disability Council:
Developmental Disabilities:
New York State Developmental Disability
New York Commission on Quality of Care
Planning Council
for the Mentally Disabled
155 Washington Ave., 2nd Fl.
99 Washington Ave., Suite 1002
Albany, NY 12210
Albany, NY 12210-2895
(518) 432-8233 (Voice) or (518) 432-8245 (TDD)
(518) 473-7378 (Voice) or (800) 624-4143 (TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
New York State Department of Labor
State Office Bldg. Campus, Bldg. 12, Rm. 592
New York Commission on Quality of Care
Albany, NY 12240
for the Mentally Disabled
(518) 457-2270
99 Washington Ave., Suite 1002
Albany, NY 12210-2895
Fair Employment Practice Agency:
(518) 473-7378 (Voice) or (800) 624-4143 (TDD)
New York State Division of Human Rights
Vocational Rehabilitation Agency:
55 West 125th St., 13th Fl.
New York, NY 10027
The New York State Education Department
(212) 870-8566
Vocational Educational Services for Individuals
with Disabilities
JTPA Liaison:
One Commerce Plaza, Rm. 1606
Albany, NY 12234
New York State Department of Labor
(518) 473-9333 (Voice)
State Office Bldg. Campus, Bldg. 12
(800) 222-5627 (Voice/TDD)
Albany, NY 12240
(518) 457-2741
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Protection & Advocacy for Individual
Rights:
State Department of Social Services
Commission for the Blind and Visually
New York Commission on Quality of Care for the
Handicapped
Mentally Disabled
40 North Pearl St., 10 Eyck Office Bldg.
99 Washington Ave., Suite 1002
Albany, NY 12243
Albany, NY 12210-2895
(518) 473-7378 (Voice) or (800) 624-4143 (TDD)
127
Section X
NORTH CAROLINA
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Centers
1776 Peachtree Rd., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
North Carolina Division of Vocational
Governor's Advocacy Council for Persons with
Rehabilitation Services
Disabilities
P.O. Box 26053
1318 Dale St., Suite 100
Raleigh, NC 27611
Raleigh, NC 27605-1275
(919) 733-3364 (Voice)
(919) 733-9250 (Voice/TTD)
(919) 733-5924 (TDD)
Protection & Advocacy for Persons with
Developmental Disability Council:
Developmental Disabilities:
North Carolina Council on Developmental
Governor's Advocacy Council for Persons with
Disability
Disabilities
1508 Western Blvd.
1318 Dale St., Suite 100
Raleigh, NC 27606
Raleigh, NC 27605-1275
(919) 733-6566 (Voice/TDD)
(919) 733-9250 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Individuals:
Employment Security Commission of North
Carolina
Governor's Advocacy Council for Persons with
P.O. Box 25903
Disabilities
Raleigh, NC 27611
1318 Dale St., Suite 100
(919) 733-7546
Raleigh, NC 27605-1275
(919) 733-9250 (Voice/TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
North Carolina Office of Administrative
Hearings-Civil Rights Division
North Carolina Department of Human Resources
P.O. Drawer 27447
Division of Vocational Rehabilitation Services
Raleigh, NC 27611-7447
State Office
(919) 733-0431 (Voice/TDD)
P.O. Box 26053
Raleigh, NC 27611
JTPA Liaison:
(919) 733-3364 (Voice) or (919) 733-5924 (TDD)
Department of Economic and Community
Vocational Rehabilitation for Persons who
Development
are Blind and Visually Impaired:
Division of Employment and Training
111 Seaboard Ave.
North Carolina Department of Human Resources
Raleigh, NC 27604
Division of Services for the Blind
(919) 733-6383
309 Ashe Ave.
Raleigh, NC 27606
(919) 733-9822
128
Section X
NORTH DAKOTA
ADA Technical Assistance Center
(Region VIII)
Rocky Mountain Disability and Business Technical Assistance Center
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
(714) 444-0252 (Voice) or (714) 444-0268 (TDD)
Client Assistance Program:
President's Committee Partner:
North Dakota Department of Human Services
Governor's Committee on Employment of People
Office of Vocational Rehabilitation
with Disabilities
Client Assistance Program
400 East Broadway, Suite 304
Norwest Bank Bldg., Suite 303
Bismarck, ND 58501
400 East Broadway
(701) 224-3950
Bismarck, ND 58501
(701) 224-3970 (Voice)
Protection & Advocacy for Persons with
(701) 224-3975 (TTD)
Developmental Disabilities:
Developmental Disability Council:
The North Dakota Protection & Advocacy Project
400 East Broadway, Suite 515
North Dakota Department of Human Services
Bismarck, ND 58501
North Dakota Developmental Disability Council
(701) 224-2972 (Voice)
400 East Broadway, Suite 304
(701) 224-3947 (TDD)
Bismark, ND 58501
(701) 224-3950
Protection & Advocacy for Mentally Ill
Individuals:
Employment Service:
The North Dakota Protection & Advocacy Project
Job Service of North Dakota
400 East Broadway, Suite 515
P.O. Box 1537
Bismarck, ND 58501
Bismark, ND 58502
(701) 224-2972 (Voice)
(701) 224-2836
(701) 224-3947 (TDD)
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
North Dakota Department of Labor
Department of Human Services
State Capitol Bldg.
Office of Vocational Rehabilitation
600 East Blvd.
400 East Broadway, Suite 303
Bismarck, ND 58505-0340
Bismarck, ND 58501-4038
(701) 224-2660
(701) 224-3999 (Voice)
(701) 224-3975 (TDD)
JTPA Liaison:
Job Service North Dakota
P.O. Box 1537
Bismarck, ND 58501
(701) 224-2836
129
Section X
OHIO
ADA Technical Assistance Center
(Region V)
Great Lakes Disability and Business Technical Assistance Center
1640 West Roosevelt Rd. (M/C 627)
Chicago, IL 60608
(312) 413-1407 (Voice) or (312) 413-0453 (TDD)
Client Assistance Program:
President's Committee Partner:
Governor's Office of Advocacy for People with
Ohio Governor's Council on People with
Disabilities
Disabilities
30 East Broad St., Rm. 120
400 East Campus View Blvd.
Columbus, OH 43266-0400
Columbus, OH 43235-4604
(614) 466-9956 (Voice)
(614) 438-1393 (Voice/TDD)
(800) 228-5405 (TDD)
(800) 282-4536 Ext. 1391 (Voice/TDD) (Ohio only)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Ohio Developmental Disability Planning Council
Department of Mental Retardation and
Ohio Legal Rights Service
Developmental Disability
8 East Long St., 5th Fl.
8 East Long St., Atlas Bldg., 6th Fl.
Columbus, OH 43215
Columbus, OH 43215
(614) 466-7264
(614) 466-5205 (Voice)
(800) 282-9181 (Voice/TDD)
(614) 644-5530 (TDD)
Protection & Advocacy for Mentally Ill
Employment Service:
Individuals:
Ohio Bureau of Employment Services
Ohio Legal Rights Service
145 South Front St.
8 East Long St., 5th Fl.
Columbus, OH 43215
Columbus, OH 43215
(614) 466-2100 (Voice)
(614) 466-7264
(614) 644-9186 (TDD)
(800) 282-9181
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
Ohio Civil Rights Commission
Ohio Rehabilitation Services Commission
220 Parsons Ave.
400 East Campus View Blvd.
Columbus, OH 43226-0543
Columbus, Ohio 43235-4604
(614) 466-7637
(614) 438-1210 (Voice/TDD)
JTPA Liaison:
Job Training Partnership-Ohio Division
Bureau of Employment Services
145 South Front St., 4th Fl.
Columbus, OH 43215
(614) 466-3817 (Voice)
(614) 644-9186 (TDD)
130
Section X
OKLAHOMA
ADA Technical Assistance Center
(Region VI)
Southwest Disability and Business Technical Assistance Center
2323 South Sheperd Blvd., Suite 1000
Houston, TX 77019
(713) 520-0232 (Voice) or (713) 520-5136 (TDD)
Client Assistance Program:
President's Committee Partner:
Oklahoma Office of Handicap Concerns
Governor's Committee on Employment of the
Client Assistance Program
Handicapped
4300 North Lincoln Blvd., Suite 200
Office of Handicapped Concerns
Oklahoma City, OK 73105
4300 North Lincoln Blvd., Suite 200
(405) 521-3756 (Voice/TDD)
Oklahoma City, OK 73105
(800) 522-8224 (In State Only/Voice/TDD)
(405) 521-3756
(800) 522-8224 (In-State Only/Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Oklahoma Planning Council for
Developmental Disabilities:
Developmental Disabilities
DHS-DDSD, Box 25352
Protection & Advocacy Agency
Oklahoma City, OK 73125
9726 East 42nd, Osage Bldg., Rm. 133
(405) 521-6520
Tulsa, OK 74146
(405) 521-6520 (Voice)
(918) 664-5883 (Voice/TDD)
(800) 256-3817 (In-State Only/Voice)
Employment Service:
Protection & Advocacy for Mentally Ill
Employment Security Commission
Individuals:
2401 North Lincoln
215 Will Rogers Memorial Office Bldg.
Protection & Advocacy Agency
Oklahoma City, OK 73105
9726 East 42nd, Osage Bldg., Rm. 133
(405) 557-7200
Tulsa, OK 74146
(918) 664-5883 (Voice/TDD)
Fair Employment Practice Agency:
(800) 256-3817 (In-State Only/Voice)
Oklahoma Human Rights Commission
Vocational Rehabilitation Agency:
2101 North Lincoln Blvd., Rm. 480
Oklahoma City, OK 73105
Department of Human Services
(405) 521-3441
Rehabilitation Services Division
2409 North Kelley
JTPA Liaison:
Oklahoma City, OK 73111
(405) 424-6006 (Voice)
Employment and Training Division
(405) 424-2794
2401 North Lincoln
(800) 833-8973 (Voice/TDD)
Will Rogers Memorial Office Bldg.
Oklahoma City, OK 73105
(405) 557-5329
131
Section X
OREGON
ADA Technical Assistance Center
(Region X)
Northwest Disability and Business Technical Assistance Center
605 Woodview Dr.
Lacey, WA 98503
(206) 438-3168 (Voice) or (206) 438-3167 (TDD)
Client Assistance Program:
President's Committee Partner:
Oregon Disabilities Commission
Oregon Disabilities Commission
1257 Ferry St., S.E.
1257 Ferry St., S.E.
Salem, OR 97310
Salem, OR 97310
(503) 378-3142 (Voice/TDD)
(503) 378-3142 (Voice/TDD)
(800) 358-3117 (In State Only/Voice/TDD)
(800) 358-3117 (In-State Only/Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Oregon Developmental Disability Planning
Council
Oregon Advocacy Center
540 24th Place, N.E.
625 Board of Trade Building
Salem, OR 97301-4517
310 Southwest 4th Ave
(503) 373-7555
Portland, OR 97204-2309
(503) 243-2081 (Voice/TDD)
Employment Service:
(800) 452-1694 (In-State Only/Voice)
Employment Division
Protection & Advocacy for Mentally III
875 Union St., N.E.
Individuals:
Salem, OR 97311
(503) 378-3208 (Voice) or (800) 237-3710 (TDD)
Oregon Advocacy Center
625 Board of Trade Building
Fair Employment Practice Agency:
310 Southwest 4th Ave, Suite 625
Portland, OR 97204-2309
Oregon Bureau of Labor and Industry
(503) 243-2081 (Voice/TDD)
Civil Rights Division
(800) 452-1694 (In-State Only/Voice)
P.O. Box 800
Portland, OR 97207
Vocational Rehabilitation Agency:
(503) 229-6601 (Voice) or (503) 229-6589 (TDD)
Department of Human Resources
JTPA Liaison:
Vocational Rehabilitation Division
2045 Silverton Rd., N.E.
Job Training Partnership Act Administration
Salem, OR 97310
775 Summer St., N.E.
(503) 378-3830 (Voice) or (503) 378-3933 (TDD)
Salem, OR 97310
(503) 373-1995
Vocational Rehabilitation for Persons who
are Blind and Visually Impaired:
Commission for the Blind
535 S.E. 12th Ave.
Portland, OR 97214
(503) 731-3218 (Voice) or (503) 731-3224 (TDD)
132
Section X
PENNSYLVANIA
ADA Technical Assistance Center
(Region III)
Mid-Atlantic Disability and Business Technical Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Client Assistance Program
Governor's Committee on Employment of People
1650 Arch St., Suite 2310
with Disabilities
Philadelphia, PA 19103
Labor and Industry Bldg.
(215) 557-7112 (Voice/TDD)
7th and Forster Sts., Rm. 1313
(800) 742-8877 (In State Only/Voice)
Harrisburg, PA 17120
(717) 787-5232 (Voice) or (717) 783-8917 (TDD)
(Western Pennsylvania)
Client Assistance Program
Protection & Advocacy for Persons with
215 North Witfield, Suite 215
Developmental Disabilities:
Pittsburgh, PA 15206
(412) 363-7223 (Voice/TDD)
Pennsylvania Protection & Advocacy, Inc.
(800) 525-7223 (In State Only/Voice)
116 Pine St.
Harrisburg, PA 17101
Developmental Disability Council:
(717) 236-8110 (Voice/TDD)
(800) 692-7443 (In-State Only/Voice)
Developmental Disability Planning Council
569 Forum Bldg.
Protection & Advocacy for Mentally Ill
Harrisburg, PA 17120
Individuals:
(717) 787-6057
Pennsylvania Protection and Advocacy, Inc.
Employment Service:
116 Pine St.
Harrisburg, PA 17101
Department of Labor & Industry
(717) 236-8110 (Voice/TDD)
Labor & Industry Bldg., Rm. 1708
(800) 692-7443 (In-State Only/Voice)
Harrisburg, PA 17120
(717) 787-1745
Vocational Rehabilitation Agency:
Fair Employment Practice Agency:
Department of Labor & Industry
Office of Vocational Rehabilitation
Pennsylvania Human Relations Commission
1300 Labor & Industry Bldg.
101 South Second St., Suite 300
7th and Forster Sts.
Harrisburg, PA 17101
Harrisburg, PA 17120
(717) 787-4412
(717) 787-5244 (Voice) or (717) 783-8917 (TDD)
JTPA Liaison:
Vocational Rehabilitation for the Blind:
Department of Labor & Industry
Department of Public Welfare
7th and Forster Sts.
Bureau of Blindness & Visual Services
1700 Labor and Industry Bldg.
P.O. Box 2675, 1401 North 7th St.
Harrisburg, PA 17120
Harrisburg, PA 17105
(717) 787-3756 (Voice) or (717) 783-9308 (TDD)
(717) 787-6176 (Voice) or (717) 787-6280 (TDD)
133
Section X
RHODE ISLAND
ADA Technical Assistance Center
(Region I)
New England Disability and Business Technical Assistance Center
45 Newbury St.
Portland, ME 04101
(207) 874-6535 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Easter Seals Society of Rhode Island
Governor's Commission on the Handicapped
55 Bradford St., 2nd Fl.
555 Valley St., Bldg. 51, 3rd Fl.
Providence, RI 02903
Providence, RI 02908-5686
(401) 438-9500
(401) 277-3731 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Rhode Island Developmental Disability Council
600 New London Ave.
Rhode Island P&A System, Inc.
Cranston, RI 02920
55 Bradford St., 2nd Fl.
(401) 464-3191
Providence, RI 02903
(401) 831-3150
Employment Service:
Department of Employment & Training
Protection & Advocacy for Mentally Ill
101 Friendship St.
Individuals:
Providence, RI 02903-3740
(401) 277-3732
Rhode Island P&A System, Inc.
55 Bradford St., 2nd Fl.
Fair Employment Practice Agency:
Providence, RI 02903
(401) 831-3150
Rhode Island Commission for Human Rights
10 Abbott Park Pl.
Vocational Rehabilitation Agency:
Providence, RI 02903
(401) 277-2661
Department of Human Services
Vocational Rehabilitation
JTPA Liaison:
40 Fountain St.
Providence, RI 02903
Department of Employment and Training
(401) 421-7005
Job Training Partnership Office
101 Friendship St.
Vocational Rehabilitation for Persons who
Providence, RI 02903
are Blind and Visually Impaired:
(401) 277-3930
Department of Human Services
Protection & Advocacy for Individual
Rhode Island State Services for the Blind &
Rights:
Visually Impaired
275 Westminster St., 5th Fl.
Rhode Island P&A System, Inc.
Providence, RI 02903
55 Bradford St., 2nd Fl.
Providence, RI 02903
(401) 831-3150
134
Section X
SOUTH CAROLINA
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Center
1776 Peachtree Rd., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
South Carolina P&A System for the
Governor's Committee on Employment of the
Handicapped, Inc.
Handicapped
3710 Landmark Dr., Suite 208
South Carolina Vocational Rehabilitation
Columbia, SC 29204
Department
(803) 782-0639
P.O. Box 15, 1410 Boston Ave.
(800) 922-5225
West Columbia, SC 29171-0015
(803) 822-5324
Developmental Disability Council:
Protection & Advocacy for Persons with
South Carolina Developmental Disability Council
Developmental Disabilities:
1205 Pendleton St., Edgar Brown Bldg.
Rm. 372
South Carolina P&A System for the
Columbia, SC 29201
Handicapped, Inc.
(803) 734-0465
3710 Landmark Dr., Suite 208
Columbia, SC 29204
Employment Service:
(803) 782-0639
(800) 922-5225
South Carolina Employment Security
Commission
Protection & Advocacy for Mentally Ill
P.O. Box 995
Individuals:
Columbia, SC 29202
(803) 737-2617
South Carolina P&A System for the
Handicapped, Inc.
Fair Employment Practice Agency:
3710 Landmark Dr., Suite 208
Columbia, SC 29204
South Carolina Human Affairs Commission
(803) 782-0639 or (800) 922-5225
2611 Forest Dr.
P.O. Box 4490
Vocational Rehabilitation Agency:
Columbia, SC 29240
(803) 737-6570
Vocational Rehabilitation Department
(803) 737-6571
P.O. Box 15, 1410 Boston Ave.
West Columbia, SC 29171-0015
JTPA Liaison:
(803) 734-4300
South Carolina Employment Security
Vocational Rehabilitation for Persons who
Commission
are Blind and Visually Impaired:
P.O. Box 995
Columbia, SC 29202
Commission for the Blind
(803) 737-2617
1430 Confederate Ave.
Columbia, SC 29201
(803) 734-7520
135
Section X
SOUTH DAKOTA
ADA Technical Assistance Center
(Region VIII)
Rocky Mountain Disability and Business Technical Assistance Center
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
(719) 444-0252 (Voice) or (719) 444-0252 (TDD)
Client Assistance Program:
President's Committee Partner:
South Dakota Advocacy Services
Governor's Advisory Committee on Employment
221 South Central Ave.
of People with Disabilities
Pierre, SD 57501
700 Governors Dr., Kneip Bldg.
(605) 224-8294 or (800) 658-4782
Pierre, SD 57501-2275
(605) 773-5990
Developmental Disability Council:
Protection & Advocacy for Persons with
Office of Developmental Disability
Developmental Disabilities:
700 Governors Dr., Kneip Bldg.
Pierre, SD 57501
South Dakota Advocacy Services
(605) 773-3438
221 South Central Ave.
Pierre, SD 57501
Employment Service:
(605) 224-8294
(800) 658-4782
South Dakota Department of Labor
700 Governors Dr.
Protection & Advocacy for Mentally Ill
Pierre, SD 57501-2277
Individuals:
(605) 773-3101
South Dakota Advocacy Services
Fair Employment Practice Agency:
221 South Central Ave.
Pierre, SD 57501
South Dakota Division of Human Rights
(605) 224-8294
c/o Capitol Bldg.
(800) 658-4782
222 East Capitol St., Suite 11
Pierre, SD 57501-5070
Vocational Rehabilitation Agency:
(605) 773-4493
Division of Rehabilitation Services
JTPA Liaison:
700 North Governors Dr.
Pierre, SD 57501-2275
South Dakota Department of Labor
(605) 773-3195
700 Governors Dr., Kneip Bldg.
Pierre, SD 57501-2277
Vocational Rehabilitation for Persons who
(605) 773-3101
are Blind and Visually Impaired:
Protection & Advocacy for Individual
Division of Service to the Blind and Visually
Rights:
Impaired
700 North Governors Dr.
South Dakota Advocacy Services
Pierre, SD 57501-2275
221 South Central Ave.
(605) 773-4644
Pierre, SD 57501
(605) 224-8294 or (800) 658-4782
136
Section X
TENNESSEE
ADA Technical Assistance Center
(Region IV)
Southeast Disability and Business Technical Assistance Centers
1776 Peachtree Rd., Suite 310 North
Atlanta, GA 30309
(404) 888-0022 (Voice) or (404) 888-9007 (TDD)
Client Assistance Program:
President's Committee Partner:
Tennessee P&A, Inc.
Tennessee Committee for Employment of People
P.O. Box 121257
with Disabilities
Nashville, TN 37212
Division of Rehabilitation Services
(615) 298-1080
400 Deaderick St., Citizens Plaza Bldg.
(800) 342-1660
Rm. 1100
Nashville, TN 37219
Developmental Disability Council:
(615) 741-2095 (Voice)
(615) 741-5644 (TDD)
Developmental Disability Planning Council
Department of Mental Health and Mental
Protection & Advocacy for Persons with
Retardation
Developmental Disabilities:
706 Church St., 3rd Fl.
Nashville, TN 37219
Tennessee P&A, Inc.
(615) 741-3807
P.O. Box 121257
Nashville, TN 37212
Employment Service:
(615) 298-1080
(800) 342-1660
Tennessee Department of Employment Security
Volunteer Plaza, 12th Fl.
Protection & Advocacy for Mentally Ill
500 James Robertson Pkwy.
Individuals:
Nashville, TN 37245-0001
(615) 741-2131
Tennessee P&A, Inc.
P.O. Box 121257
Fair Employment Practice Agency:
Nashville, TN 37212
(615) 298-1080
Tennessee Human Rights Commission
(800) 342-1660
226 Capitol Blvd., Suite 602
Nashville, Tn 37243-0745
Vocational Rehabilitation Agency:
(615) 741-5825
Department of Human Services
JTPA Liaison:
Division of Vocational Rehabilitation
Citizen Plaza Bldg., 15th Fl.
400 Deaderick St.
Tennessee Department of Labor
Nashville, TN 37219
501 Union Bldg.
(615) 741-2521
Nashville, TN 37219
(615) 741-2582
137
Section X
TEXAS
ADA Technical Assistance Center
(Region VI)
Southwest Disability and Business Technical Assistance Center
2323 South Sheperd Blvd., Suite 1000
Houston, TX 77019
(713) 520-0232 (Voice) or (713) 520-5136 (TDD)
Client Assistance Program:
President's Committee Partner:
Advocacy, Inc.
Governor's Committee for Disabled Persons
7800 Shoal Creek Blvd., Suite 171-E
Brown-Heatly Office Bldg.
Austin, TX 78757
4900 North Lamar
Austin, TX 75751-2316
Developmental Disability Council:
(512) 483-4381
Texas Planning Council for Developmental
Protection & Advocacy for Persons with
Disability
Developmental Disabilities:
4900 North Lamar Blvd.
Austin, TX 78751-2316
Advocacy, Inc.
(512) 483-4080
7800 Shoal Creek Blvd., Suite 171-E
Austin, TX 78757
Employment Service:
(512) 454-4816
(800) 252-9108
Texas Employment Commission
15th & Congress Ave., Rm. 656
Protection & Advocacy for Mentally Ill
Austin, TX 78778
Individuals:
(512) 463-2652
Advocacy, Inc.
Fair Employment Practice Agency:
7800 Shoal Creek Blvd., Suite 171-E
Austin, TX 78757
Texas Commission on Human Rights
(512) 454-4816
8100 Cameron Rd., #525
(800) 252-9108
Austin, TX 78711
(512) 837-8534
Vocational Rehabilitation:
JTPA Liaison:
Texas Rehabilitation Commission
4900 North Lamar Blvd., Rm. 7102
Texas Department of Commerce
Austin, TX 78751-2316
Work Force Development Division
(512) 483-4001
P.O. Box 12728
Capitol Station
Vocational Rehabilitation for the Blind:
Austin, TX 78711-2728
(512) 320-9801
Texas Commission for the Blind
Administration Bldg.
4800 North Lamar Blvd.
Austin, TX 78711
(512) 459-2600
138
Section X
UTAH
ADA Technical Assistance Center
(Region VIII)
Rocky Mountain Disability and Business Technical Assistance Center
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
(719) 444-0252 (Voice) or (719) 444-0268
Client Assistance Program:
President's Committee Partner:
Legal Center for People with Disabilities
Governor's Committee on Employment of the
455 East 400 South, Suite 201
Handicapped
Salt Lake City, UT 84111
P.O. Box 45500, 120 North 200 West
(801) 363-1347 (Voice)
Salt Lake City, UT 84145-0500
(800) 662-9080
(801) 538-4210 (Voice)
(801) 538-4192 (TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Utah Governor's Council for People with
Developmental Disabilities:
Disabilities
350 E. 5005, Suite 201
Legal Center for People with Disabilities
Salt Lake City, UT 84111-1958
455 East 400 South, Suite 201
(801) 533-4128
Salt Lake City, UT 84111
(801) 363-1347 (Voice)
Employment Service:
(800) 662-9080
Utah Department of Employment Security
Protection & Advocacy for Mentally Ill
P.O. Box 11249, 140 East 300 South
Individuals:
Salt Lake City, UT 84147-0249
(801) 536-7401
Legal Center for People with Disabilities
455 East 400 South, Suite 201
Fair Employment Practice Agency:
Salt Lake City, UT 84111
(801) 363-1347 (Voice)
Utah Labor and Anti-Discrimination Division
(800) 662-9080
160 East 300 South
Salt Lake City, UT 84114-6640
Vocational Rehabilitation Agency:
(801) 530-6801
Utah State Office of Rehabilitation
JTPA Liaison:
250 East 500 South
Salt Lake City, UT 84111
Office of Job Training for Economic Development
(801) 538-7530
324 South State St., Suite 500
Salt Lake City, UT 84114
(801) 538-8750
139
Section X
VERMONT
ADA Technical Assistance Center
(Region I)
New England Disability and Business Technical Assistance Center
45 Newbury St.
Portland, ME 04101
(207) 874-6535 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Client Assistance Program
Governor's Committee on Employment of People
P.O. Box 370
with Disabilities
Waterbury, VT 05676
Developmental Disability Council
(802) 241-2641 (Voice/TDD)
103 South Main St.
Waterbury, VT 05671-206
Developmental Disability Council:
(802) 241-2612 (Voice/TDD)
Vermont Developmental Disability Council
Protection & Advocacy for Persons with
103 South Main St.
Developmental Disabilities:
Waterbury, VT 05671-0206
(802) 241-2612 (Voice/TDD)
Vermont Developmental Disability Law Project
12 North St.
Employment Service:
Burlington, VT 05402
(802) 863-2881 (Voice/TDD)
Department of Employment & Training
P.O. Box 488
Protection & Advocacy for Mentally Ill
Montpelier, VT 05601-0488
Individuals:
(802) 229-0311 (Voice)
(802) 828-4203 (TDD)
Vermont Advocacy Network, Inc.
65 South Main St.
Fair Employment Practice Agency:
Waterbury, VT 05676
(802) 244-7868 (Voice/TDD)
Vermont Attorney General's Office
Public Protection Division
Vocational Rehabilitation Agency:
109 State St.
Montpelier, VT 05602
Agency of Human Services
(802) 828-3171
Vocational Rehabilitation Division
Osgood Bldg. Waterbury Complex
JTPA Liaison:
103 South Main St.
Waterbury, VT 05671-2303
Office of Employment and Training Programs
(802) 241-2189 (Voice/TDD)
P.O. Box 488
Montpelier, VT 05601-0488
Vocational Rehabilitation for Persons who
(802) 229-0311, ext. 151 (Voice)
are Blind and Visually Impaired:
(802) 828-4203 (TDD)
Agency of Human Services
Vermont Division for the Blind & Visually
Impaired
103 South Main St., Osgood Bldg.,
Waterbury Complex
Waterbury, VT 05671-2304
(802) 241-2211 (Voice) or (802) 241-2210 (TDD)
140
Section X
VIRGINIA
ADA Technical Assistance Center
(Region III)
Mid-Atlantic Disability and Business Technical Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
Department for the Rights of Virginians with
Board for the Rights of Virginians with
Disabilities
Disabilities
James Monroe Bldg.
James Monroe Bldg.
101 North 14th St., 17th Fl.
101 North 14th St., 17th Fl.
Richmond, VA 23219
Richmond, VA 23219
(804) 225-2042 (Voice/TDD)
(804) 225-2042 (Voice/TDD)
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
Board for the Rights of Virginians with
Disabilities
Department for the Rights of Virginians with
James Monroe Bldg.
Disabilities
101 North 14th St., 17th Fl.
James Monroe Bldg.
Richmond, VA 23219
101 North 14th St., 17th Fl.
(804) 225-2042
Richmond, VA 23219
(804) 225-2042 (Voice/TDD)
Employment Service:
Protection & Advocacy for Mentally Ill
Virginia Employment Commission
Individuals:
703 East Main St.
Richmond, VA 23219
Department for Rights of the Disabled
(804) 786-3001 (Voice)
James Monroe Bldg.
(804) 371-8050 (TDD)
101 North 14th St., 17th Fl.
Richmond, VA 23219
JTPA Liaison:
(804) 225-2042 (Voice/TDD)
Governor's Employment and Training
Vocational Rehabilitation Agency:
Department
The Commonwealth Bldg.
Commonwealth of Virginia
4615 West Broad St., 3rd Fl.
Virginia Department for the Visually
Richmond, VA 23230
Handicapped
(804) 367-9800 (Voice)
397 Azalea Ave.
(804) 367-6283 (TDD)
Richmond, VA 23227-3697
(804) 371-3140 (TDD)
141
Section X
WASHINGTON
ADA Technical Assistance Center
(Region X)
Northwest Disability and Business Technical Assistance Center
605 Woodview Dr.
Lacey, WA 98503
(206) 438-3168 (Voice) or (206) 438-3167 (TDD)
Client Assistance Program:
President's Committee Partner:
Client Assistance Program
Governor's Committee on Disability Issues and
P.O. Box 22510
Employment
Seattle, WA 98122-9510
Employment Security Department
(206) 721-4050 (Voice/TDD)
P.O. Box 9046
Olympia, WA 98507-9046
Developmental Disability Council:
(206) 438-3168 (Voice)
(206) 438-3167 (TDD)
Washington State Developmental Disabilities
Planning Council
Protection & Advocacy for Persons with
906 Columbia St., S.W.
Developmental Disabilities:
P.O. Box 48314
Olympia, WA 98504-8314
Washington Protection & Advocacy Sys.
(206) 753-3908
1401 East Jefferson, Suite 506
Seattle, WA 98122
Employment Service:
(206) 324-1521 (Voice/TDD)
Employment Security Department
Protection & Advocacy for Mentally III
212 Maple Park
Individuals:
Olympia, WA 98504-9046
(206) 438-3168 (Voice)
Washington Protection & Advocacy Sys.
(206) 438-3167 (TDD)
1401 East Jefferson, Suite 506
Seattle, WA 98122
Fair Employment Practice Agency:
(206) 324-1521 (Voice/TDD)
Washington State Human Rights Commission
Vocational Rehabilitation Agency:
711 South Capitol Way, Suite 402
P.O. Box 42490
Department of Social & Health Services
Olympia, WA 98504-2490
Division of Vocational Rehabilitation
(206) 753-6770 (Voice/TDD)
P.O. Box 45340
Olympia, WA 9854-5340
JTPA Liaison:
(206) 438-8000 (Voice/TDD)
Employment Security Department
Vocational Rehabilitation for Persons who
Employment and Training Division
are Blind and Visually Impaired:
605 Woodview Dr., S.E.
P.O. Box 9046, KG-6000
Department of Services for the Blind
Olympia, WA 98507-9046
521 East Legion Way, MS: FD-11
(206) 438-4611 (Voice/TDD)
Olympia, WA 98504-0933
(206) 586-1224 (Voice)
(206) 586-6437 (TDD)
142
Section X
WEST VIRGINIA
ADA Technical Assistance Center
(Region III)
Mid-Atlantic Disability and Business Technical Assistance Center
2111 Wilson Blvd., Suite 400
Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Client Assistance Program:
President's Committee Partner:
West Virginia Advocates, Inc.
Division of Rehabilitation Services
1524 Kanawha Blvd., East
State Capitol Bldg.
Charleston, WV 25311
1900 West Washington St., East
(304) 346-0847
Charleston, WV 25305
(800) 950-5250
(304) 766-4970
Developmental Disability Council:
Protection & Advocacy for Persons with
Developmental Disabilities:
West Virginia Developmental Disability Planning
Council
West Virginia Advocates, Inc.
1601 Kanawha Blvd., West, Suite 200
1524 Kanawha Blvd., East
Charleston, WV 25312
Charleston, WV 25311
(304) 348-0416 (Voice)
(304) 346-0847
(304) 348-2376 (TDD)
Protection & Advocacy for Mentally Ill
Employment Service:
Individuals:
West Virginia Bureau of Employment Programs
West Virginia Advocates, Inc.
112 California Ave.
1524 Kanawha Blvd., East
Charleston, WV 25305-0112
Charleston, WV 25311
(304) 348-9180
(304) 346-0847 (Voice/TDD)
(800) 950-5250
Fair Employment Practice Agency:
Vocational Rehabilitation Agency:
West Virginia Human Rights Commission
1321 Plaza East, Rm. 106
State Board of Rehabilitation
Charleston, WV 25301
Division of Rehabilitation Services
(304) 348-2616
State Capitol Complex
Charleston, WV 25305
JTPA Liaison:
(304) 766-4601 (Voice)
(304) 766-4970 (TDD)
Bureau of Employment Programs
Job Training Programs Division
112 California Ave.
Charleston, WV 25305-0112
(304) 348-5920
143
Section X
WISCONSIN
ADA Technical Assistance Center
(Region V)
Great Lakes Disability and Business Technical Assistance Center
1640 West Roosevelt Rd. (M/C 627)
Chicago, IL 60608
(312) 413-1407 (Voice) or (312) 413-0453 (TDD)
Client Assistance Program:
President's Committee Partner:
Governor's Committee on Disabilities
Governor's Committee for People with
131 West Wilson St., Suite 1003
Disabilities
Madison, WI 53707
P.O. Box 7852
(608) 266-5378 (Voice)
Madison, WI 53707
(608) 267-2082 (TDD)
(608) 266-5378 (Voice)
(608) 267-2082 (TDD)
Developmental Disability Council:
Protection & Advocacy for Individual
Wisconsin Council on Developmental Disability
Rights:
P.O. Box 7851, 722 Williamson St., 2nd. Fl.
Madison, WI 53707-7851
Wisconsin Coalition for Advocacy
(608) 266-7826 (Voice)
16 North Carroll St., Suite 400
(608) 266-6660 (TDD)
Madison, WI 53703
(608) 267-0214 (Voice/TDD)
Employment Service:
Protection & Advocacy for Persons with
Department of Industry, Labor and Human
Developmental Disabilities:
Relations
P.O. Box 7946
Wisconsin Coalition for Advocacy
Madison, WI 53702
16 North Carroll St., Suite 400
(608) 266-7552
Madison, WI 53703
(608) 267-0214 (Voice/TDD)
Fair Employment Practice Agency:
Protection & Advocacy for Mentally Ill
Department of Industry Labor & Human
Individuals:
Relations
Wisconsin Equal Rights Division
Wisconsin Coalition for Advocacy
P.O. Box 53708
16 North Carroll St., Suite 400
201 East Washington Ave., Rm. 403
Madison, WI 53703
Madison, WI 53702
(608) 267-0214 (Voice/TDD)
(608) 267-9678 (Voice)
(608) 267-4592 (FAX)
Vocational Rehabilitation Agency:
JTPA Liaison:
Department of Health & Social Services
Division of Vocational Rehabilitation
Department of Industry, Labor & Human
P.O. Box 7852, 1 West Wilson, 8th Fl.
Relations
Madison, WI 53707
Jobs, Employment, and Training Service Division
(608) 266-2168 (Voice)
201 East Washington Ave.
(608) 266-9599 (TDD)
Madison, WI 53707
(608) 266-6886
144
Section X
WYOMING
ADA Technical Assistance Center
(Region VIII)
Rocky Mountain Disability and Business Technical Assistance Center
3630 Sinton Rd., Suite 103
Colorado Springs, CO 80907-5072
(719) 444-0252 (Voice) or (719) 444-0268 (TDD)
Client Assistance Program:
President's Committee Partner:
Wyoming Protection & Advocacy System
Governor's Committee on Employment of the
2424 Pioneer Ave., Suite 101
Handicapped
Cheyenne, WY 82001
Herschler Bldg., Rm. 1102
(307) 638-7668 (Voice/TDD)
Cheyenne, WY 82002
(307) 777-7191 (Voice/TDD)
Developmental Disability Council:
JTPA Liaison:
Planning Council on Developmental Disability
122 West 25th St., Hersch Bldg., 2nd Fl., East
Department of Employment
Cheyenne, WY 82002
Division of Employment Services
(307) 777-7230 (Voice)
P.O. Box 2760, 100 West Midwest
(307) 777-5939 (FAX)
Casper, WY 82602
(307) 235-3611 (Voice)
Employment Service:
(307) 235-3293 (FAX)
Employment Security Commission
Protection & Advocacy for Persons with
P.O. Box 2760
Developmental Disabilities:
Casper, WY 82602
(307) 235-3650 (Voice)
Wyoming Protection & Advocacy System
(307) 235-3293 (FAX)
2424 Pioneer Ave., Suite 101
Cheyenne, WY 82001
Fair Employment Practice Agency:
(307) 638-7668 (Voice/TDD)
Wyoming Fair Employment Commission
Protection & Advocacy for Mentally Ill
Hershler Bldg.
Individuals:
122 West 25th St., 2nd Fl. East
Cheyenne, Wy 82002
Wyoming Protection & Advocacy System/Client
(307) 777-7261 (Voice)
Assistance Program
(307) 777-5805 (FAX)
2424 Pioneer Ave., Suite 101
Cheyenne, WY 82001
(307) 638-7668 (Voice/TDD)
Vocational Rehabilitation Agency:
Department of Employment
Division of Vocational Rehabilitation
1100 Herschler Bldg.
Cheyenne, WY 82002
(307) 777-7385
145
Section X
COMMONWEALTHS POSSESSIONS, TERRITORIES
AMERICAN SAMOA
Client Assistance Program:
Protection & Advocacy for Persons with
Developmental Disabilities:
Client Assistance and Protection & Advocacy
Program
Client Assistance and Protection & Advocacy
P.O. Box 3937
Program
Pago Pago, AS 96799
P.O. Box 3937
(684) 633-2441
Pago Pago, AS 96799
(684) 633-2441
Developmental Disability Council:
Protection & Advocacy for Mentally Ill
American Samoa Developmental Disability
Individuals:
Council
P.O. Box 3823
Client Assistance and Protection & Advocacy
Pago Pago, AS 96799
Program
(684) 633-2820
P.O. Box 3937
Pago Pago, AS 96799
JTPA Liaison:
(684) 633-2441
Government of American Samoa
Vocational Rehabilitation Agency:
Department of Human Resources
Pago Pago, AS 96799
American Samoa Government
(684) 633-4485
Department of Human Resources
Division of Vocational Rehabilitation
Pago Pago, AS 96799
(684) 633-2336
146
Section X
GUAM
Client Assistance Program:
Protection & Advocacy for Mentally Ill
Individuals:
The Advocacy Office and Client Assistance
Program
The Advocacy Office and Client Assistance
MARC P&A Office
Program
P.O. Box 8830
MARC P&A Office
Tauming, GU 96911
P.O. Box 8830
(671) 646-9026
Tauming, GU 96911
(671) 646-9026
Developmental Disability Council:
Vocational Rehabilitation Agency:
Guam Developmental Disability Council
122 Harmon Plaza, Rm. 8201
Government of Guam
Harmon Industrial Park
Department of Vocational Rehabilitation
Harmon, GU 96911
122 Harmon Plaza, Rm. B201
(809) 646-8691
Harmon Industrial Park
Harman, GU 96911
JTPA Liaison:
(617) 646-9468
Agency for Human Resources Development
P.O. Box CP
Agana, GU 96910
(672) 646-9341
Protection & Advocacy for Persons with
Developmental Disabilities:
The Advocacy Office and Client Assistance
Program
MARC P&A Office
P.O. Box 8830
Tauming, GU 96911
(671) 646-9026
147
Section X
COMMONWEALTH OF PUERTO RICO
ADA Technical Assistance Center
(Region II)
Northeast Disability and Business Technical Assistance Center
354 South Broad St.
Trenton, NJ 08608
(609) 392-4004 (Voice) or (609) 392-7044 (TDD)
Client Assistance Program:
JTPA Liaison:
Planning Research and Special Projects
Right to Employment Administration
Obmbudsman for the Disabled
G.P.O. Box 4452
P.O. Box 5163
San Juan, PR 00936
Hato Rey, PR 00919-5163
(672) 646-9341
(809) 766-2388 or (809) 766-2333
Protection & Advocacy for Persons with
Developmental Disability Council:
Developmental Disabilities:
Developmental Disability Council
Planning Research and Special Projects
P.O. Box 9543
Obmbudsman for the Disabled
Santurce, PR 00908
P.O. Box 5163
(809) 722-0590
Hato Rey, PR 00919-5163
(809) 766-2388 or (809) 766-2333
Employment Service:
Protection & Advocacy for Mentally Ill
Bureau of Employment Security
Individuals:
505 Munoz Rivera Ave.
Hato Rey, PR 00918
Planning Research and Special Projects
(809) 754-5394
Obmbudsman for the Disabled
P.O. Box 5163
Fair Employment Practice Agency:
Hato Rey, PR 00919-5163
(809) 766-2388 or (809) 766-2333
Commonwealth of Puerto Rico
Labor & Human Resources
Vocational Rehabilitation Agency:
Anti-Discrimination Unit
505 Munoz Rivera Ave., 14th Fl.
Department of Social Services
Hato Rey, PR 00918
P.O. Box 1118
(809) 754-5806
Hato Rey, PR 00919
(809) 725-1792
President's Committee Partner:
Governor's Committee on Employment of the
Handicapped
c/o VARO (27)
P.O. Box 354
Hato Rey, PR 00919
(809) 781-1318
148
Section X
COMMONWEALTH OF THE NORTHERN MARIANA ISLANDS
Client Assistance Program:
Protection & Advocacy for Mentally Ill
Individuals:
Karidat
P.O. Box 745
Karidat
Saipan, CM 96950
P.O. Box 745
(670) 234-6981
Saipan, CM 96950
(670) 234-6981
Developmental Disability Council:
Vocational Rehabilitation Agency:
Commonwealth of the Northern Mariana Islands
Developmental Disability Council
Commonwealth of the Northern Mariana Islands
P.O. Box 2565
Vocational Rehabilitation Division
Saipan, CM 96950
P.O. Box 1521-CK
(670) 322-3014
Saipan, CM
(670) 322-1398
(670) 234-6538
JTPA Liaison:
Commonwealth of the Northern Mariana Islands
JTPA Programs
Office of the Executive Director
Civic Center
Saipan, CM 96950
Protection & Advocacy for Persons with
Developmental Disabilities:
Karidat
P.O. Box 745
Saipan, CM 96950
(670) 234-6981
149
Section X
TRUST TERRITORY OF THE PACIFIC ISLANDS
Developmental Disability Council:
JTPA Liaison:
Trust Territory Health Council
Minister of Social Services
MacDonald Memorial Hospital
P.O. Box 1138
Koror, Palua
Majuro, Republic of the Marshall Islands 96960
Western Carolina Islands 96940
Private Industry Council
Vocational Rehabilitation Agency:
P.O. Box 100
Koror, Republic of Palua 96940
Bureau of Education
P.O. Box 189
Government of the Federated States of
Koror, Palua
Micronesia
Western Carolina Islands 96940
Office of Administrative Services
(680) 488-1467
P.O. Box 490
Pohnpei, FM 96941
150
Section X
VIRGIN ISLANDS
ADA Technical Assistance Center
(Region II)
Northeast Disability and Business Technical Assistance Center
354 South Broad St.
Trenton, NJ 08608
(609) 392-4004 (Voice) or (609) 392-7044 (TDD)
Client Assistance Program:
JTPA Liaison:
The Committee on Advocacy for the
Virgin Islands Department of Labor
Developmentally Disabled
Employment and Training
31A New St., Apt. 2
7 & 8 Queen St., C'sted
Frederiksted
St. Croix, VI 00820
St. Croix VI 00840
(809) 773-1994
(809) 772-1200
(809) 776-4303
Protection & Advocacy for Persons with
Developmental Disabilities:
Developmental Disability Council:
The Committee on Advocacy for the
Developmental Disability Council
Developmentally Disabled
P.O. Box 2671
31A New St., Apt. 2
Kings Hill
Frederiksted
St. Croix, VI 00850
St. Croix VI 00840
(809) 772-2133
(809) 772-1200
(809) 776-4303
Employment Service:
Protection & Advocacy for Mentally Ill
Virgin Islands Department of Labor
Individuals:
2131 Hospital St.
Christenstead
The Committee on Advocacy for the
St. Coix, VI 00821
Developmentally Disabled
(809) 773-1994
31A New St., Apt. 2
Frederiksted
Fair Employment Practice Agency:
St. Croix VI 00840
(809) 772-1200
Virgin Islands Department of Labor
(809) 776-4303
P.O. Box 148
Charlotte Amalie
Vocational Rehabilitation Agency:
St. Thomas, VI 00801
(809) 775-3498
Department of Human Services
Division of Disabilities and Rehabilitation
President's Committee Partner:
Services
Barbel Plaza South
Governor's Committee on Employment of People
St. Thomas, VI 00802
with Disabilities
(809) 774-0930
Administrator Disabilities & Rehabilitation
Services
Department of Human Services
Barbel Plaza South
St. Thomas, VI 00802
(809) 774-0930 ext. 157
151
Section XI
STATE LISTINGS OF CENTERS FOR INDEPENDENT LIVING
Listed below are many Centers for Independent Living around the country. This list,
however, is not exhaustive. To locate additional centers, consult a local telephone
directory or contact the following two organizations: The National Council on
Independent Living, 4th and Broadway, Troy Atrium, Troy, NY, 12180, (518) 274-1979
(Voice) or (518) 274-0701 (TDD); (2) Independent Living Research Utilization, 2323 S.
Shepherd, Suite 1000, Houston, TX, 77019, (713) 520-5136 (Voice) or (713) 520-5136
(TDD).
ALABAMA
Independent Living Center
3421 Fifth Ave., South, Birmingham, AL 35222
(205) 251-2223 (Voice) or (205) 251-0605 (TDD)
ALASKA
Alaska Division of Vocational Rehabilitation -- Independent Living Service
3600 Bragaw St., Anchorage, AK 99508
(907) 561-4466 (Voice) or (907) 563-1992 (TDD)
Access Alaska, Inc.
3710 Woodland Dr., Suite 900, Anchorage, AK 99517
(907) 248-4777 (Voice) or (907) 248-0638 (TDD)
Hope Cottages, Inc.
540 West Int'l Airport Rd., #100, Anchorage, AK 99518-1110
(907) 561-5335 (Voice) or (907) 564-7445 (TDD)
Access Alaska--Outreach Office
3550 Airport Way #3, Fairbanks AK 99709
(907) 479-7940 (Voice/TDD)
The Community Mental Health Center
P.O. Box 2474, Homer, AK 99603
(907) 235-7911 (Voice/TDD)
Southeast Alaska Independent Living
9085 Glacier Hwy., #203, Juneau, AK 99801
(907) 789-9665 (Voice) or (907) 789-9597 (TDD)
ARIZONA
Arizona Bridge to Independent Living
1229 East Washington St., Phoenix, AZ 85034
(602) 256-2245 (Voice/TDD)
Community Outreach Program
268 West Adams St., Tucson, AZ 85705
153
Section XI
(602) 792-1906 (Voice/TDD)
Disability Resource Center/Tucson
1023 North Tyndall Ave., Tucson, AZ 85719
(602) 624-6452 (Voice/TDD)
Services to Advance Independent Living
1700 South First Ave., Suite 100, Yuma, AZ 85364
(602) 783-3308 (Voice/TDD)
ARKANSAS
Mainstream Living
1501 South Main, Suite 111, Little Rock, AR 72202
(501) 371-0012 (Voice) or (501) 371-0012 (TDD)
Our Way, Inc.
10434 West 36th St., Little Rock, AR 72204
(501) 225-5030 (Voice) or (501) 225-5190 (TDD)
Twin River Community Living Facility
201 Dodd Creek Rd., Mountain Home, AR 72653
(501) 425-4515
CALIFORNIA
Alternative Training & Learning Center
10070 South Gilbert St., Anaheim, CA 92804
(714) 991-3662
Dayle McIntosh Center
150 West Cerritos, Bldg. 4, Anaheim, CA 92805
(714) 772-8285 (Voice) or (714) 772-8366 (TDD)
Independent Living Center of Southern California
14 South Chester, Bakersfield, CA 93304
(805) 325-1063 (Voice) or (805) 325-3092 (TDD)
Center for Independence of the Disabled
875 O'Neill Ave., Belmont, CA 94002
(415) 595-0783 (Voice) or (415) 595-0787 (TDD)
Center for Independent Living
2539 Telegraph Ave., Berkeley, CA 94704
(510) 841-4776 (Voice) or (510) 848-3101 (TDD)
Independent Living Services of Northern California
555 Rio Lindo Ave., Suite B, Chico, CA 95926
(916) 893-8527 (Voice/TDD)
Center for Independent Living
623 West Foothill Blvd., Glendora, CA 91740
(818) 335-7880 (Voice) or (818) 335-8616 (TDD)
154
Section XI
Southeast Center for Independent Living (SECIL)
12458 Rizes Ave., Downey, CA 90242
(213) 862-6531
Humboldt Access Project, Inc.
2107 3rd St., Eureka, CA 95501
(707) 445-8404 (Voice/TDD)
California Association of the Physically Handicapped
1617 East Saginaw Way #109, Fresno, CA 93704
(209) 222-2274 (Voice) or (209) 222-2396 (TDD)
Foundation of Resources for Equal Employment for the Disabled
154 Hughes Rd. #1, Grass Valley, CA 95945
(916) 272-1732 (Voice) or (916) 272-1733 (TDD)
Community Resources for Independent Living
439 A St., Hayward, CA 94541
(415) 881-5743 (Voice/TDD)
Independent Living Center of Southern California, Inc.
356-B East Ave. K4, Lancaster, CA 93535
(805) 945-6602 (Voice) or (805) 945-6604 (TDD)
Disabled Resources Center, Inc.
2750 East Spring St., Suite 100, Long Beach, CA 90806
(213) 427-1000 (Voice) (213) 427-1366 (TDD)
Social and Independent Living Skills Program
11301 Mailcode 691-B117A, Wilshire Blvd., Los Angeles, CA 90073
(213) 824-3277
Community Rehabilitation Services
4716 Brooklyn Ave., Bldg B, Rm 15, Los Angeles, CA 90022
(213) 266-0453 (Voice) (213) 266-0545 (TDD)
Westside Center for Independent Living
12901 Venice Blvd., Los Angeles, CA 90066
(213) 390-3611 (Voice) (213) 398-9204 (TDD)
Modesto Independent Living Center
1207 13th St., Suite 2, Modesto, CA 95354
(209) 521-7260
Independent Living Resource
2637 Pleasant Hill Rd., Pleasant Hill, CA 94523
(415) 935-4571 (Voice) (415) 935-5126 (TDD)
Riverside Center for Independent Living
6974 Brockton Ave., Suite 101, Riverside, CA 92506
(714) 682-0230 (Voice/TDD)
Resources for Independent Living
1211 H St. #B, Sacramento, CA 95814
(916) 446-3074 (Voice/TDD)
155
Section XI
Community Resources for the Disabled
234 Capitol St., Suite A, Salinas, CA 93901
(408) 757-2968 (Voice) or (408) 757-2968 (TDD)
Rolling Start, Inc.
536 West 11th. San Bernadino, CA 92410
(714) 884-2129 (Voice) or (714) 884-0937 (TDD)
Community Service Center for the Disabled
1295 University Ave. #10, San Diego, CA 92103-3333
(619) 293-3500 (Voice) or (619) 293-7757 (TDD)
Independent Living Resource Center - San Francisco
70 10th St., San Francisco, CA 94103
(415) 863-0581 (Voice) or (415) 863-1367 (TDD)
Marin Center for Independent Living
710 4th St., San Rafael, CA 94901
(415) 459-6245 (Voice/TDD)
Independent Living Resource Center
423 West Victoria, Santa Barbara, CA 93101
(805) 963-1359 (Voice/TDD)
Adult Independence Development Center
1190 Benton St., Santa Clara, CA 95050
(408) 985-1243 (Voice) or (408) 985-9243 (TDD)
Community Resources for the Disabled
340 Soquel Ave., Suite 115, Santa Cruz, CA 95062
(408) 429-9969 (Voice/TDD)
Community Resources for Independence
2999 Cleveland Ave., Suite D, Santa Rosa, CA 95403-2715
(707) 528-2745 (Voice) or (707) 528-2151 (TDD)
UCP Adult Activity Center
347 East Poplar, Stockton, CA 95202
(209) 464-4817
Independent Living Center of Southern California
14354 Haynes St., Van Nuys, CA 91401
(818) 988-9525 (Voice) or (818) 988-3533 (TDD)
COLORADO
San Luis Valley Comprehensive Community Mental Health Center
1015 4th St., Alamosa, CO 81101
(719) 589-3673
Center for People with Disabilities
948 North St., Suite 7, Boulder, CO 80304
(303) 442-8662 (Voice/TDD)
Atlantis Community, Inc.
156
Section XI
1120 North Circle Drive, #16, Colorado Springs, CO 80909-3101
(719) 520-9511 (Voice) or (719) 520-9514 (TDD)
Colorado Springs Independence Center
405 East Colorado Ave., Suite 101, Colorado Springs, CO 80903
(719) 471-8181 (Voice/TDD)
Atlantis Community, Inc.
12 Broadway, Denver, CO 80203-3195
(303) 733-9324
Mental Health Corporation of Denver
4353 East Colfax Ave., Denver, CO 80220
(303) 320-5701 (Voice/TDD)
Denver Center for Independent Living
455 Sherman St., Suite 140, Denver, CO 80203
(303) 698-1900 (Voice) or (303) 698-2859 (TDD)
The Center on Deafness
1900 Grant St., Suite 1010, Denver, CO 80203
(303) 839-8022 (Voice/TDD)
Southwest Center for Independence
3101 North Main Ave., Durango, CO 81301
(303) 259-1672
Disabled Resource Services
424 Pine, Suite 101, Ft. Collins, CO 80524
(303) 482-2700 (Voice) or (303) 482-2723 (TDD)
Center for Independence
835 Colorado Ave., Grand Junction, CO 81501
(303) 241-0315 (Voice/TDD)
Choices for Independent Living
1020 9th St., Suite 206, Greeley, CO 80631
(303) 356-3326
Greeley Center for Independence
1734 8th Ave., Greeley, CO 80631
(303) 352-8484
Northern Colorado Center on Deafness
800 Eighth Ave., Suite 323, Greeley, CO 80631
(303) 352-8682 (Voice/TDD)
The Sangre De Christo Independent Living Center
3238 Knuckolls Ave., Pueblo, CO 81005
(303) 564-1133
CONNECTICUT
Independence Unlimited, Inc.
900 Asylum Ave., #490, Hartford, CT 06105
157
Section XI
(203) 549-1330 (Voice) or (203) 549-3915 (TDD)
Center for Independence & Access
105 Court St., Rm. 302, New Haven, CT 06511
(203) 562-3924 (Voice/TDD)
Chapel Haven, Inc.
1040 Whalley Ave., New Haven, CT 06515
(203) 397-1714
Center for Independent Living of Southwestern Connecticut
959 Main St., Stratford, CT 06497
(203) 378-6977
New Horizons, Inc.
37 Bliss Memorial Rd., Unionville, CT 06085
(203) 675-4711
Independence Northwest
581 Wolcott St., Waterbury, CT 06705
(203) 573-1080 (Voice/TDD)
DELAWARE
Easter Seal Center for Independent Living,
61 Corporate Circle, New Castle Corp. Commons, New Castle, DE 19720
(302) 324-4444 (Voice)
Independent Living, Inc.
818 South Broom St., Wilmington, DE 19805
(302) 429-6693
FLORIDA
Pinellas Center for the Visually Impaired
1610 North Myrtle Ave., Clearwater, FL 34615
(813) 461-4006
Briarwood Center for Independent Living
1023 S.E. 4th Ave., Gainesville, FL 32601
(904) 378-7474 (Voice) or (904) 376-1237 (TDD)
Cathedral Center for Independent Living/Memorial Regional Rehab.
3599 University Blvd., Jacksonville, FL 32216
(904) 354-3378
Opportunity Development Inc., Center for Independent Living
3967 University Blvd., South, Jacksonville, FL 32216
(904) 731-3020 (Voice/TDD)
Center for Survival & Independent Living
1335 N.W. 14th St., Miami, FL 33125
(305) 547-5444 (Voice) or (305) 547-4917 (TDD)
158
Section XI
Center for Independent Living of Northwest Florida, Inc.
513 East Fairfield Dr., Pensacola, FL 32503
(904) 435-9343 (Voice) or (904) 435-9328 (TDD)
Alternative Rehabilitation Approaches
P.O. Box 5010, Pompano Beach, FL 33074-5010
(305) 786-1744
Space Coast Assn. for the Physically Handicapped Inc.
1825A Cogswell, Rockledge, FL 32955-3210
(407) 633-6182 (Voice/TDD) or (407) 633-6282 (TDD Relay)
Center for Independent Living of North Florida
1380 Ocala Rd., Bldg. 4, Tallahassee, FL 32304
(904) 575-9621 (Voice/TDD)
Independence for the Blind
1278 Taul Russel Rd., Tallahasse, FL 32301
(904) 942-3658 (Voice) or (904) 942-4518 (TDD)
Self-Reliance, Inc., Center for Independent Living
12310 North Nebraska Ave., #F, Tampa, FL 33612
(813) 975-6560 (Voice/TDD)
Tampa Lighthouse for the Blind
1106 West Platt St., Tampa, FL 33606
(813) 251-2407
Coalition for Independent Living Options
2326 South Congress Ave., 1-F, Winter Park, FL 33406-7652
(407) 966-4288
Center for Independent Living in Central Fla., Inc.
720 North Denning Dr., Winter Park, FL 32789
(407) 623-1070 (Voice) or (407) 623-1185 (TDD)
GEORGIA
Independent Living Program (ILP; SW District)
P.O. Box 1606, Albany, GA 31702
(912) 430-4945 (Voice) or (912) 430-4926 (TDD)
Atlanta Center for Independent Living
1201 Glenwood Ave., Southeast, Atlanta, GA 30316-1939
(404) 656-2952 (Voice) or (404) 656-5911 (TDD)
Division of Rehabilitation Services
878 Peachtree St., Northeast, Rm. 702, Atlanta, GA 30309-3997
(404) 894-7553 (Voice) or (404) 894-7555 (TDD)
Western District Independent Living Services
Division of Rehabilitation Services
233 12th St., Suite 700, Columbus, GA 31901
(404) 649-7400 (Voice/TDD)
159
Section XI
Northern District Independent Living Services
Division of Rehabilitation Services
P.O. Box 658, Gainesville, GA 30503
(404) 535-5468 (Voice/TDD)
Eastern District Independent Living Services
Division of Rehabilitation Services
1727 Wrightsboro Rd., P.O. Box 12007, Augusta, GA 30914-2007
(404) 737-1808 (Voice/TDD)
Division of Rehabilitation Independent Living Program
707 Pine St., P.O. Box 6117, Macon, GA 31208
(912) 751-6270 (Voice/TDD)
Southeastern District Independent Living Program
P.O. Box 13427, Savannah, GA 31416-0427
(912) 356-2124 (Voice) or (912) 356-2226 (TDD)
Independent Living Program
Roosevelt Warm Springs Institute for Rehabilitation
P.O. Box 1000, Warm Springs, GA 31830
(404) 655-2000
HAWAII
Big Island Center for Independent Living
1190 Waianuenue Ave., Hilo, HI 96720
(808) 935-3777 (Voice/TDD)
Hawaii Center for Independent Living
677 Ala Moana Blvd., #118, Honolulu, HI 96813
(808) 537-1941 (Voice) or (808) 521-4400 (TDD)
Kona Center for Independent Living
75-159 Lunapule Rd., Unit #5, Kailua-Kona, HI 96740
(808) 329-6611 (Voice/TDD)
Kauai Center for Independent Living
P.O. Box 3529, Lihue, HI 96766
(808) 245-4034 (Voice/TDD)
Maui Center for Independent Living
1464-D Lower Main St., Suite 105, Wailuku, HI 96793
(808) 242-4966 (Voice) or (808) 242-4968 (TDD)
IDAHO
Dawn Enterprises, Inc.
P.O. Box 388, Blackfoot, ID 83221
(208) 785-5890
Idaho Commission for the Blind
341 West Washington St., Boise, ID 83702-6000
160
Section XI
(208) 334-3220
Idaho Division of Vocational Rehabilitation-Independent Living Service
650 West State, Boise, ID 83720-3650
(208) 334-3390 (Voice/TDD)
Living Independence Network Corp.
708 West Franklin St., Boise, ID 83702
(208) 336-3335 (Voice/TDD)
North Idaho Center for Independent Living
124 East 3rd St., Moscow, ID 83843
(208) 883-0523 (Voice/TDD)
Housing Southwestern Cooperative Housing Authority
1108 West Finch Dr., Nampa, ID 83651
(208) 467-7461 (Voice/TDD)
Access for Idaho
P.O. Box 4185, Pocatello, ID 83205
(208) 232-2747 (Voice/TDD)
Living Independence Network Corp.
1002 Shoshone St., East Twin Falls, ID 83301,
(208) 733-1712 (Voice/TDD)
ILLINOIS
Impact Center for Independent Living
2735 East Broadway, Alton, IL 62002-1859
(618) 462-1411 (Voice/TDD)
Living Independently Now, Center for Independent Living, Inc.
10 East Washington, Belleville, IL 62220
(618) 235-9988 (Voice) or (618) 235-0451 (TDD)
Living Independence for Everyone Center for Independent Living
1328 East Empire, Bloomington, IL 61701
(309) 663-5433 (Voice/TDD)
Center for Comprehensive Services, Inc.
P.O. Box 2825, Carbondale, IL 62902
(618) 529-3060
Southern Illinois Center for Independent Living
780 East Grand Ave., Carbondale, IL 62901
(618) 457-3318 (Voice/TDD)
Access Living of Metro Chicago
310 South Peoria, Suite 201, Chicago, IL 60607
(312) 226-5900 (Voice) or (312) 226-1687 (TDD)
Fox River Valley Center for Independent Living
730-B West Chicago, Elgin, IL 60123
(708) 695-5818 (Voice/TDD)
161
Section XI
Will-Grundy Center for Independent Living
2415A West Jefferson St., Joliet, IL 60435
(815) 729-0162 (Voice) or (815) 729-2085 (TDD)
OPTIONS Center for Independent Living
53 Meadowview Ctr., Kankakee, IL 60901
(815) 936-0100 (Voice) or (815) 936-0132 (TDD)
Opportunities for Access
3300 Broadway, Suite 5, Mt. Vernon, IL 62864
(618) 244-9212 (Voice) or (618) 224-9575 (TDD)
Illinois Independent Living Center
1141 Iroquois Ave., #205, Naperville, IL 60563-9376
(708) 357-0077
Progress Center for Independent Living
320 Lake St., Oak Park, IL 60302
(708) 524-0600 (Voice) or (708) 524-0690 (TDD)
Central Illinois Center for Independent Living
4806 North Sheridan Rd., Peoria, IL 61614
(309) 682-3500 (Voice) or (309) 682-3567 (TDD)
Illinois/Iowa Independent Living Center
PO Box 6156, Rock Island, IL 61204-6156
(319) 324-1460 (Voice/TDD)
RAMP
1040 North 2nd St., Lower Level, Rockford, IL, 61107
(815) 968-7467 (Voice/TDD)
Illinois Department of Rehabilitation Services
623 East Adams St., P.O. Box 19429, Springfield, IL 62794-9429
(217) 782-2093
Springfield Center for Independent Living
426 West Jefferson, Springfield, IL 62702
(217) 523-2587 (Voice/TDD)
Northwestern Illinois Center for Independent Living
205 2nd Ave., Sterling, IL 61081
(815) 625-7860 (Voice) or (815) 625-7863 (TDD)
P.A.C.E., Inc.
1717 Philo Rd., Suite 27, Urbana, IL 61801
(217) 344-5433 (Voice) or (217) 344-5024 (TDD)
INDIANA
Damar Homes, Inc.
P.O. Box 41, Camby, IN 46113
(317) 856-5201
Allen County League for the Blind
162
Section XI
5800 Fairfield, Suite 210, Fort Wayne, IN 46807
(219) 745-5491
Indianapolis Resource Center for Independent Living
2511 East 46th St., Suite V4, Indianapolis, IN 46205-2452
(317) 541-0611 (Voice/TDD)
IOWA
Central Iowa Center/Independence
67 Meadow Ln., Cumming, IA 50061
(515) 285-7145
Center for Independent Living
Vocational Rehabilitation Services
State Commission for the Blind
524 4th St., Des Moines, IA 50309
(515) 281-7999 (Voice) or (515) 281-1355 (TDD)
Independent Living, Inc.
26 East Market, Iowa City, IA 52245
(319) 338-3870
Hope Haven, Inc.
1800 19th St., Rock Valley, IA 51247
(712) 476-2737
KANSAS
Cowley County Developmental Services
P.O. Box 133, Arkansas City, KS 67005
(316) 442-3575
LINK, Inc.
P.O. Box 1016, Hays, KS 67601
(913) 625-6942 (Voice/TDD)
Independence, Inc.
1910 Haskell, Lawrence, KS 66046
(913) 841-0333 (Voice) or (913) 841-1046 (TDD)
Resource Center for Independent Living
122 South Sixth, Osage City, KS 66523
(913) 528-3105 (Voice) or (913) 528-3106 (TDD)
Independent Connection
1710 W. Schilling Rd., Salina, KS 67401
(913) 827-9383 (Voice/TDD)
Independent Living Program (667/117A)
2200 Gage Blvd. VA Medical Center, Topeka, KS 66622
(913) 272-3111
163
Section XI
Kansas Rehabilitation Center for the Blind
2516 West 6th St., Topeka, KS 66606
(913) 296-3311
Topeka Independent Living Resource Center
3258 South Topeka, Topeka, KS 66611-2240
(913) 267-7100 (Voice/TDD)
Three Rivers Independent Living Resource Center
810 4th St., Wamego, KS 66547
(913) 456-9915 (Voice/TDD)
Independent Living Center of Southcentral Kansas, Inc.
1900 North Amidon, Suite 101, Wichita, KS 67203
(316) 838-3500 (Voice/TDD)
KENTUCKY
Contact, Inc.
101 St. Clair, Frankfort, KY 40601
(502) 875-5777
Center for Accessible Living
981 South 3rd St., Suite 102, Louisville, KY 40203
(502) 589-6620 (Voice) (502) 589-3980 (TDD)
Department for the Blind
1900 Brownsboro Rd., Louisville, KY 40206
(502) 893-0211
Center for Independent Living (Murray Office)
104 North 5th St., Suite 203, Murray, KY 42071
(502) 759-9227
LOUISIANA
Southwest Louisiana Independence Center
3104 Enterprise Blvd., Lake Charles, LA 70601-8722
(318) 477-7194 (Voice) or (318) 477-7196 (TDD)
Volunteers of America of Greater New Orleans -- Independent Living
3900 North Causeway Blvd, Suite 750, Metairie, LA 70002
(504) 836-5225
Independent Living Center, Inc.
320 North Carrollton Ave., Suite 2C, New Orleans, LA 70119
(504) 484-6400 (Voice/TDD)
New Orleans Resources for Independent Living
1001 Howard Ave., Suite 300, New Orleans, LA 70113
(504) 522-1955 (Voice/TDD)
New Horizons, Inc.
164
Section XI
1030 Wallace Ave., Shreveport, LA 71108
(318) 635-3652 (Voice) or (318) 635-3488 (TDD)
New Horizons Monroe
1616 Arkansas Rd., Apt. 161, West Monroe, LA 71291
(318) 396-8929
New Horizons Alexandria
P.O. Box 169, Alexandria, LA 71309
(318) 442-7631
MAINE
Alpha One Center for Independent Living
71 State St., Augusta, ME 04330
(207) 623-1115 (Voice/TDD)
Maine Independent Living Services
74 Winthrop St., Augusta, ME 04330
(207) 622-5434 (Voice) (207) 622-5434 (TDD)
Motivational Services, Inc.
114 State St., Augusta, ME 04330
(207) 626-3465
The Together Place
Union St., Bangor, ME 04401
(207) 941-2907
Alpha One
41 Acme Rd., Brewer, ME 04412
(207) 989-6016 (Voice/TDD)
Shalom House, Inc.
Administrative Offices, 1 Pleasant St., Portland, ME 04101
(207) 874-1080 (Voice) or (207) 874-1087 (TDD)
Alpha One
373 Main St. (Rear), Presque Isle, ME 04769
(207) 764-6466 (Voice/TDD)
Alpha One
85 E St., Suite 1, S. Portland, ME 04106
(207) 767-2189 (Voice/TDD)
MARYLAND
Maryland Center for Independent Living, Inc.
6305-A Sherwood Rd., Baltimore, MD 21239-1540
(301) 377-5900 (Voice) or (301) 377-4591 (TDD)
Adult Living Internship--Center for Unique Learners
5705 Arundel Ave., Rockville, MD 20852
165
Section XI
(301) 231-0115
MASSACHUSETTS
D.E.A.F., Inc.
215 Brighton Ave., Allston, MA 02134
(617) 254-4041 (Voice/TDD)
Stavros Center for Independent Living
691 South East St., Amherst, MA 01002
(413) 256-0473 (Voice/TDD)
Boston Center for Independent Living
95 Berkeley St., Suite 206, Boston, MA 02116
(617) 338-6665 (Voice) or (617) 338-6662 (TDD)
Center for Independent Living at Mass. Commission for the Blind
88 Kingston St., Boston, MA 02111-2227
(617) 727-5550 (Voice) or (800) 392-6556 (Voice/TDD)
Independence Associates, Inc.
55 City Hall Plaza, Brockton, MA 02401
(508) 559-9091 (Voice/TDD)
Student Independent Living Experience
Massachusetts Hospital School
5 Randolph St., Canton, MA 02021
(617) 828-2440
Carninal Medeiros Towers
P.O. Box 989, Fall River, MA 02722
(508) 675-3553
Southeast Center for Independent Living
170 Pleasant St., 3rd Floor East, Fall River, MA 02721
(508) 679-9210 (Voice/TDD)
Greater Framingham Association Independent Living Program
869 Concord St., Framingham, MA 01701
(508) 875-7853 (Voice/TDD)
CORD
P.O. Box 964, Hyannis, MA 02601
(508) 775-8300 (Voice/TDD)
ARC-Independent Living Program
101 Grove St., Hyannis, MA 02601
(508) 771-6595 (Voice/TDD)
The Northeast Independent Living Program, Inc.
130 Parker St., Lower Level, Lawrence, MA 01843
(508) 687-4288 (Voice/TDD)
Renaissance Club, Inc.
21 Branch St., Lowell, MA 01851
166
Section XI
(508) 454-7944
Independent Living Center of the North Shore
583 Chestnut St., Suite 9, Lynn, MA 01904
(617) 593-7500 (Voice/TDD)
AD LIB, Inc.
442 North St., Pittsfield, MA 01201
(413) 442-7047 (Voice) or (413) 442-7158 (TDD)
Vision Foundation, Inc.
818 Mt. Auburn St., Watertown, MA 02172
(617) 926-4232
Center for Living and Working, Inc.
484 Main St., #345, Worcester, MA 01608
(508) 798-0350 (Voice/TDD)
MICHIGAN
Ann Arbor Center for Independent Living
2568 Packard, Georgetown Mall, Ann Arbor, MI 48104
(313) 971-0277 (Voice) or (313) 971-0310 (TDD)
Family Resource Center--ARC
51 West Hancock, Detroit, MI 48201
(313) 831-0202
Great Lakes Rehab Corp., Center for Independent Living
4 East Alexandrine, Suite 104, Detroit, MI 48201
(313) 832-3371 (Voice) or (313) 832-3372 (TDD)
Commission for the Blind
1200 6th Ave., 15th Floor, S. Tower, Detroit, MI 48226
(313) 256-1524
Upper Penninsula Community for Independent Living Inc.
1919 1/2 14th Ave., North, Escanaba, MI 49829
(906) 789-0155 (Voice/TDD)
Participants Advocate Group--Center for Independent Living
200 South Court St., P.O. Box 3087, Gaylord, MI 49735
(517) 732-1078
Grand Rapids Center for Independent Living
3375 South Division, Grand Rapids, MI 49508
(616) 243-0846 (Voice/TDD)
Lakeshore Center for Independent Living
246 South River, Office #65, Holland, MI 49423
(616) 396-5326 (Voice) or (616) 396-3774 (TDD)
Association for Retarded Citizens -- Ottawa County
246 South River, Office # 65, Holland, MI 49423
(616) 396-1201 (Voice) or (616) 396-3774 (TDD)
167
Section XI
Kalamazoo Center for Independent Living
4026 South Westnedge, Kalamazoo, MI 49008
(616) 345-1516 (Voice) or (616) 345-8022 (TDD)
Life Skills Services
1608 Lake St., Kalamazoo, MI 49001
(616) 344-0202
Center of Handicapper Affairs
918 Southland St., Lansing, MI 48910
(517) 393-0305 (Voice) or (517) 393-0326 (TDD)
Cristo Rey Hispanic Handicapped Program
1717 North High St., Lansing, MI 48906
(517) 372-4700 (Voice/TDD)
Michigan Commission of the Blind
201 North Washington, Second Floor, Lansing, MI 48933.
(517) 373-9415 (Voice/TDD)
Midland Center for Independent Living
1015 Ashman, Midland, MI 48640-4910
(517) 835-4041 (Voice/TDD)
ARC/Muskegon-Independent Living Program
1145 East Wesley Ave., Muskegon, MI 49442
(616) 777-2006
Blue Water Center for Independent Living
804 Huron Ave., Port Huron, MI 48060
(313) 987-9337 (Voice/TDD)
Independent Living Rehabilitation Program
411-G East Genesee, Saginaw, MI 48607
(517) 771-1765
Grand Traverse Area Community Living Center
935 Barlow, Traverse City, MI 49684
(616) 941-7150
Oakland/Macomb Center for Independent Living
6044 Rochester Rd., Troy, MI 48098
(313) 828-3500 (Voice) or (313) 828-3310 (TDD)
MINNESOTA
Center for Independent Living of Northeastern Minnesota -- Cloquet
1219 14th St., #B, Cloquet, MN 55720
(218) 879-0873 (Voice/TDD)
Center for Independent Living of Northeastern Minnesota -- Duluth
205 West Second St., #442, Duluth, MN 55802
(218) 722-8911 (Voice/TDD)
OPTIONS, Interstate Resource Center for Independent Living
168
Section XI
318 3rd St., N.W., East Grand Forks, MN 56721
(218) 773-6100 (Voice/TDD)
Center for Independent Living of Northeastern Minnesota, Inc.
2310 First Ave., Hibbing, MN 55746
(218) 262-6675 (Voice/TDD)
Vinland National Center
P.O. Box 308, Loretto, MN 55357
(612) 479-3555 (Voice/TDD)
Southern Minnesota Independent Living Enterprises & Services (SMILES)
709 South Front St., Mankato, MN 56001
(507) 345-7139 (Voice/TDD)
Southwestern Center for Independent Living
109 S. Fifth St., Marshall, MN 56258
(507) 532-2221 (Voice) or (507) 532-2222 (TDD)
Courage Center
3915 Golden Valley Rd., Golden Valley, MN 55422
(612) 588-0811 (Voice) or (612) 520-0410 (TDD)
Independence Crossroads, Inc.
1073 Tenth Ave., SE, Minneapolis, MN 55414
(612) 378-0027 (Voice/TDD)
Freedom Resource Center for Independent Living
725 Center Ave., Moorhead, MN 56560
(218) 236-0459
Southeastern Minnesota Center for Independent Living, Inc.
1306 7th St., N.W., Rochester, MN 55901
(507) 285-1815 (Voice/TDD)
Central Minnesota Center for Independent Living
600 25th Ave., South, Suite 110, St. Cloud, MN 56301
(612) 255-1882 (Voice/TDD)
Accessible Space, Inc.
2550 University Ave., West #301N, St. Paul, MN 55114
(612) 645-7271
Minnesota Housing Finance Agency - Homeownership Opportunity Program
400 Sibley #300, St. Paul, MN 55101
(612) 296-7613 (Voice) or (612) 297-2361 (TDD)
Metropolitan Center for Independent Living, Inc.
1619 Dayton Ave., Suite 303, St. Paul, MN 55104
(612) 646-8342 (Voice/TDD)
Minnesota State Services for the Blind and the Visually Handicapped
1745 University Ave. W., St. Paul, MN 55104
(612) 642-0500 (Voice/TDD)
169
Section XI
MISSISSIPPI
Alpha Home/Royal Maid Association for the Blind
P.O. Drawer 30, Hazlehurst, MS 39083
(601) 894-1771
Jackson Independent Living Center
300 Capers Ave., Jackson, MS 39203
(601) 961-4140 (Voice/TDD)
Gulf Coast Independent Living Center
P.O. Box 377, Long Beach, MS 39560-0377
(601) 864-3786 (Voice/TDD)
Starkville Center for Independent Living
Mississippi State University, P.O. Drawer 6321, MS 39762
(601) 325-8511
MISSOURI
Services for Independent Living
1301 Vandiver Dr., Suite Q, Columbia, MO 65202
(314) 874-1646 (Voice) or (314) 874-4121 (TDD)
Rehabilitation Institute
3011 Baltimore, Kansas City, MO 64108
(816) 756-2250 (Voice/TDD)
The WHOLE PERSON, Inc.
6301 Rockhill Rd., Suite 305E, Kansas City, MO 64131
(816) 361-0304 (Voice) or (816) 361-7749 (TDD)
Southwest Center for Independent Living
1856 East Cinderella, Springfield, MO 65804
(417) 886-1188 (Voice/TDD)
Independence Center
4380 West Pine Blvd., St. Louis, MO 63108
(314) 533-6511
Life Skills Foundation
609 North & South, St. Louis, MO 63130
(314) 863-3913 (Voice/TDD)
Paraquad
4475 Castleman, St. Louis, MO 63110
(314) 776-4475 (Voice) or (314) 776-4415 (TDD)
Places for People, Inc.
4120 Lindell Blvd., St. Louis, MO 63108
(314) 535-5600
Disabled Citizens Alliance for Independence
Box 675, Viburnum, MO 65566
170
Section XI
(314) 244-3315 (Voice/TDD)
MONTANA
Yellowstone Valley Center for Independent Living
1925 Grand Ave. Suite 104, Billings, MT 59102
(406) 259-5181 (Voice/TDD)
North Central Independent Living Services, Inc.
104 Second St., South, Suite 101, Great Falls, MT 59405
(406) 452-9834 (Voice/TDD)
Montana Independent Living Project
38 South Last Chance Gulch, Helena, MT 59601
(406) 442-5755 (Voice) (406) 442-5756 (TDD)
Summit Independent Living Center
1280 South Third St., West, Missoula, MT 59801
(406) 728-1630 (Voice/TDD)
NEBRASKA
Goodwill Center for Independent Living
1804 South Eddy, Grand Island, NE 68801
(308) 384-7896 (Voice/TDD)
League of Human Dignity, Mobility Options, Inc.
1701 P St., Lincoln, NE 68508-1741
(402) 471-7871 (Voice/TDD)
League of Human Dignity Independent Living Center
604 West Benjamin, Norfolk, NE 68701
(402) 371-4475 (Voice/TDD)
League of Human Dignity Independent Living Center
5017 Leavenworth, Omaha, NE 68106
(402) 558-3411 (Voice or TDD)
NEVADA
Nevada Association for the Handicapped
6200 West Oakey, Las Vegas, NV 89102
(702) 870-7050 (Voice/TDD)
Northern Nevada Center for Independent Living
624 East 4th St., Reno, NV 89512-3401
(702) 328-8000 (Voice) (702) 328-8006 (TDD)
NEW HAMPSHIRE
171
Section XI
Granite State Independent Living Foundation
172 Pembroke Rd., Concord, NH 03301
(603) 228-9680 (Voice/TDD)
NEW JERSEY
Success Through Independent Living Experience
1501 Park Ave., Asbury Park, NJ 07712
(908) 774-4737
D.I.A.L. for Independent Living
66 Mt. Prospect Ave., Bldg. C, Clifton, NJ 07013-1918
(201) 470-8090
East Brunswick Adult Program
380 Cranbury Rd., East Brunswick, NJ 08816
(908) 613-6983
Alliance for Disabled in Action
2050 Oak Tree Rd., Edison, NJ 08820
(908) 321-1600 (Voice/TDD)
Total Living Center, Inc.
231 Philadelphia Ave., Egg Harbor City, NJ 08215
(609) 965-3734 (Voice/TDD)
HIP-Heightened Independence and Progress
44 Armory St., Englewood, NJ 07631
(201) 568-0906 (Voice) or (201) 568-6191 (TDD)
Monmouth/Ocean Independent Living Center
279 Broadway, Long Branch, NJ 07740
(908) 571-4884 (Voice) (908) 571-4878 (TDD)
D.I.A.L., Inc. (Newark/Union)
32 Park Place, Newark, NJ 07102
(201) 824-4009 (Voice) or (201) 824-3614 (TDD)
New Jersey Commission for the Blind and Visually Impaired
153 Halsey St., P.O. Box 47017, Newark, NJ 17101
(201) 648-3333 (Voice) or (201) 648-4559 (TDD)
DIAL, Inc. Northwest Branch
#7 Boardwalk, Sparta, NJ 07861
(201) 729-7155 (Voice) or (201) 729-3396 (TDD)
Project Freedom, Inc.
P.O. Box 8898, Trenton, NJ 08650
(609) 584-8857 (Voice/TDD)
Center for Independent Living of South Jersey, Inc.
800 North Delsea Dr., Westville, NJ 08093
(609) 853-6490 (Voice) or (609) 853-7602 (TDD)
172
Section XI
NEW MEXICO
C.A.S.A, Inc.-Creative Alternative for Special Adults
P.O. Box 36916, Albuquerque, NM 87176
(505) 298-7609
Independent Living Resource Center
2520 Virginia NE, Suite 200, Albuquerque, NM 87110
(505) 271-1565 (Voice/TDD)
Disability Resource Center
205 West Boutz, Bldg. 4, Suite 4, Las Cruces, NM 88005
(505) 526-5016 (Voice/TDD)
New Vistas--Independent Living Center
2025 South Pacheco St., Ark Plaza, Suite 105-A, Santa Fe, NM 87501
(505) 471-1001 (Voice)
(800) 659-8331 (Relay Number/TDD) and (800) 659-1779 (Relay Number/Voice)
NEW YORK
Capital District Center for Independence
845 Central Ave., Albany, NY 12206-1504
(518) 459-6422 (Voice/TDD)
Independent Living Center of Amsterdam, Inc.
12 Chestnut St., Amsterdam, NY 12010
(518) 842-3561 (Voice) or (518) 842-3593 (TDD)
Options for Independence
55 Market St., Auburn, NY 13021
(315) 255-3447 (Voice/TDD)
Batavia Center for Independent Living
61 Swan St., Batavia, NY 14020
(716) 343-4524 (Voice/TDD)
Southern Tier Independence Center
107 Chenango St., Binghamton, NY 13901
(607) 724-2111 (Voice/TDD)
Bronx Independent Living Services
3525 Decatur Ave., Bronx, NY 10467
(212) 515-2800 (Voice) or (212) 515-2803 (TDD)
Brooklyn Center for Independence of the Disabled
408 Jay St., Rm. 401, Brooklyn, NY 11201
(718) 625-7500 (Voice) or (718) 625-7712 (TDD)
Western N.Y. Independent Living Center
3108 Main St., Buffalo, NY 14214
(716) 836-0822 (Voice/TDD)
SILO (Satellite Office) - Self Initiated Living Options
173
Section XI
3180 Express Dr., South, Central Islip, NY 11722
(516) 348-0207 (Voice) or (516) 348-7655 (TDD)
Access to Independence and Mobility
271 East First St., Corning, NY 14830-2924
(607) 962-8225 (Voice/TDD)
Long Island Center for Independent Living/SUNY
Administration Bldg., #115, Farmingdale, NY 11735
(516) 420-2000
Glens Falls Independent Living Center
25 Sherman Ave., P.O. Box 453, Glens Falls, NY 12801
(518) 792-3537 (Voice) or (518) 792-0505 (TDD)
Suffolk County Office of Handicapped Services
395 Oser Ave., Hauppauge, NY 11788-3631
(516) 853-3712 (Voice) (516) 582-6616 (TDD)
Finger Lakes Independence Center
609 West Clinton St., Suite 112, Ithaca, NY 14850
(607) 272-2433 (Voice) or (800) 662-1220 (TDD-NY Relay)
Queens Independent Living Center
140-40 Queens Blvd., Jamaica, NY 11437
(718) 658-2526 (Voice) or (718) 658-4720 (TDD)
Southwestern Independent Living Center
878 North Main St., Rear Entrance, Jamestown, NY 14701
(716) 661-3010 (Voice) or (716) 661-3012 (TDD)
Resource Center for Accessible Living
602 Albany Ave., Kingston, NY 12401
(914) 331-0541 (Voice) or (914) 331-8680 (TDD)
Long Island Center for Independent Living
3601 Hempstead Turnpike, Rm. 312, Levittown, NY 11756
(516) 796-0144 (Voice) or (516) 796-0135 (TDD)
Massena Independent Living Center
1 North Main St., Massena, NY 13662
(315) 764-9442 (Voice/TDD)
Self Initiated Living Options, Inc.
3241 Route 112, Bldg. 7, Medford, NY 11763-1411
(516) 698-1310 (Voice) or (516) 698-1392 (TDD)
Office Executive Services for the Physically Challenged
1550 Franklin Ave., Rm. 112, Mineola, NY 11501
(516) 535-3147 (Voice) or (516) 535-3108 (TDD)
Barrier Free Living
270 East Second St., New York, NY 10009
(212) 677-6668 (Voice/TDD)
Center for Independence of the Disabled in New York
174
Section XI
841 Broadway, Rm. 205, New York, NY 10003
(212) 674-2300 (Voice/TDD)
Visions
817 Broadway, 11th Fl., New York, NY 10003
(212) 477-3800
Eastern Orange County Center for Independent Living
200 Lake St., Newburgh, NY 12550
(914) 565-1162
Niagara Frontier Center for Independent Living, Inc.
1522 Main St., Niagara Falls, NY 14305
(716) 284-2452 (Voice/TDD)
Directions in Independent Living
180 North Union, Olean, NY 14760
(716) 373-4602 (Voice/TDD)
Catskill Center for Independence
P.O. Box 1247, Oneonta, NY 13820
(607) 432-8000 (Voice) or (607) 432-8000 (TDD)
North Country Center for Independence
159 Margaret St., Suite 202, Plattsburgh, NY 12901
(518) 563-9058 (Voice/TDD)
Taconic Resources for Independence
80 Washington St., Suite 201, Poughkeepsie, NY 12601-2305
(914) 452-3913 (Voice) or (914) 485-8110 (TDD)
Rochester Center for Independent Living
758 South Ave., Rochester, NY 14620-2237
(716) 442-6470 (Voice/TDD)
Independent Living in the Capital District, Inc.
2660 Albany St., Schenectady, NY 12304
(518) 393-2412
Western Orange County Center for Independent Living, Inc.
RD1, Box 144C, Route 6, Slate Hill, NY 10973
(914) 355-2030 (Voice) or (914) 355-2060 (TDD)
Rockland Independent Living Center
235 North Main St., Suite 13, Spring Valley, NY 10977
(914) 426-0707 (Voice) or (914) 426-1180 (TDD)
Staten Island Center for Independent Living, Inc.
150 Walker St., Staten Island, NY 10302
(718) 720-9016 (Voice) or (718) 720-9870 (TDD)
ARISE, Inc., Center for Independent Living
501 East Fayette St., Syracuse, NY 13202
(315) 472-3171 (Voice/TDD)
Troy Resource Center for Independent Living
175
Section XI
Troy Atrium, Broadway & 4th St., Troy, NY 12180
(518) 274-0701 (Voice/TDD)
Resource Center for Independent Living
409 Columbia St., Utica, NY 13502
(315) 797-4642 (Voice) or (315) 797-5837 (TDD)
Northern Regional Center for Independent Living
Woolworth Bldg., Suite 400, Watertown, NY 13601
(315) 785-8703 (Voice/TDD)
Long Island Association for Children
265 Post Ave., Westbury, NY 11590
(516) 334-4965
Westchester Independent Living Center
297 Knollwood Rd., White Plains, NY, 10607
(914) 682-3926 (Voice) or (914) 682-0926 (TDD)
Westchester Disabled on the Move
984 North Broadway, Suite 509, Yonkers, NY 10701
(914) 968-4717 (Voice/TDD)
NORTH CAROLINA
Programs for Accessible Living
1012 South Kings Dr., Doctor's Bldg., G-2, Charlotte, NC 28283
(704) 375-3977 (Voice/TDD)
Live Independently Networking Ctr.
P.O. Box 389, Newton, NC 28658
(704) 465-8484 (Voice) (704) 465-8369 (TDD)
NORTH DAKOTA
Fraser Limited
711 South University Dr., Fargo, ND 58103
(701) 232-3301
Center for Independent Living
1007 N.W. 18th, Mandan, ND 58554
(701) 663-0376
OHIO
Tri-County Independent Living Center, Inc.
680 East Market St., Suite 205, Akron, OH 44304
(216) 762-0007 (Voice) or (216) 762-7429 (TDD)
Access Center for Independent Living, Inc.
7946 Clyo Rd., Suite A, Centerville, OH 45459
(513) 439-0071 (Voice) or (513) 439-0072 (TDD)
176
Section XI
Independent Living Options, Inc.
2433 Harrison Ave., Cincinnati, OH 45211-7927
(513) 661-2600 (Voice) or (513) 661-2750 (TDD)
HELP Six Chimneys, Inc.
3907 Prospect Ave., Cleveland, OH 44115
(216) 361-3907
Services for Independent Living
25100 Euclid Ave., Suite 105, Cleveland, OH 44117
(216) 731-1529 (Voice/TDD)
Mid-Ohio Board Independent Living
1393 East Broad St., Columbus, OH 43205
(614) 252-1661 (Voice) or (614) 252-2668 (TDD)
United Cerebral Palsy of Columbus & Franklin County
440 Industrial Mile Rd., Columbus, OH 43228
(614) 279-0109
Rehabilitation Services of North Central Ohio
270 Sterkel Blvd., Mansfield, OH 44907
(419) 756-1133 (Voice/TDD)
Ability Center of Greater Toledo
5605 Monroe, Sylvania, OH 43560
(419) 885-5733 (Voice) or (419) 882-2387 (TDD)
OKLAHOMA
Caddo County Independent Living Center
132 East Broadway St., #208, Anadarko, OK 73005-2837
(405) 247-7331 (Voice/TDD)
Green Country IL Resource Center
310 South Osage, P.O. Box 2295, Bartlesville, OK 74005
(918) 336-0700 (Voice/TDD)
Northwest Oklahoma Independent Living Center
705 South Oakwood, Suite B-1, Enid, OK 73703
(405) 237-8508 (Voice/TDD)
Oklahoma Independent Living Resource Center
321 S. Third, Suite 2, McAlester, OK 74501
(918) 426-6220 (Voice/TDD)
Progressive Independence, Inc.
121 North Porter, Norman, OK 73071
(405) 321-3203 (Voice/TDD)
Ability Resources
1724 East 8th St., Tulsa, OK 74104
(918) 592-1235 (Voice/TDD)
177
Section XI
OREGON
Disabilities Advisory Coalition
P.O. Box 10864, Eugene, OR 97440
(503) 689-8675
Laurel Hill Center-Independent Living Program
2145 Centennial Plaza, Eugene, OR 97401
(503) 485-6340
HASL, Independent Abilities Center
290 Northeast "C" St., Grants Pass, OR 97526
(503) 479-4275
Columbia Gorge Rehab. Center
2940 Thomsen Rd., Hood River, OR 97031
(503) 386-3520
Columbia Gorge Rehab. Center Reside
1306 Taylor St., Hood River, OR 97031
(503) 386-2544
SPOKES Unlimited
P.O. Box 7896, Klamath Falls, OR 97602
(503) 883-7547 (Voice/TDD)
Living Opportunities Inc.
P.O. Box 1072, Medford, OR 97501
(503) 772-1503
Access Oregon
2600 Southeast Belmont, Suite A, Portland, OR 97214
(503) 230-1225 (Voice/TDD)
Commission for the Blind
535 Southeast 12th Ave., Portland, OR 97214
(503) 238-8375 (Voice/TDD)
Volunteer Braille Services, Inc.
4001 Northeast Halsey, Portland, OR, 97232
(503) 284-3339 (Voice/TDD)
Vocational Rehabilitation Division--Independent Living Services
2045 Silverton Rd., NE, Salem, OR 97310
(503) 378-3830 (Voice/TDD)
PENNSYLVANIA
Lehigh Valley Center for Independent Living
1501 Lehigh St., Allentown, PA 18103-3813
(215) 791-7870 (Voice) or (215) 791-7875 (TDD)
Center for Independent Living of Southcentral PA
1501 11th Ave., Mezzanine Level, Altoona, PA 16601
178
Section XI
(814) 949-1905 (Voice/TDD)
Center for Independent Living of Central Pennsylvania
2331 Market St., Camp Hill, PA 17012
(717) 731-1900 (Voice) or (717) 731-1077 (TDD)
Erie Independence House/Center for Independent Living
2222 Filmore Ave., Erie, PA 16506-2943
(814) 838-7222 (Voice) or (814) 838-8115 (TDD)
Anthracite Region Center for Independent Living
40 North Church St., City Hall, Hazleton, PA 18201
(717) 455-9800
Susquehanna Independent Living Center
1851 Charter Ln., P.O. Box 10396, Lancaster, PA 17605-0396
(717) 397-2168 (Voice) or (717) 397-4193 (TDD)
North Central Center for Independent Living
1722 West Market St., Lewisburg, PA 17837
(717) 524-9695 (Voice/TDD)
Center for Independent Living--Associated Services for the Blind
919 Walnut St., Philadelphia, PA 19107
(215) 627-0600 (Voice/TDD)
Resources for Living Independently
One Winding Way, Suite 108, Philadelphia, PA 19131
(215) 581-0666 (Voice) or (215) 581-0664 (TDD)
Three Rivers Center for Independent Living
7110 Penn Ave., Pittsburgh, PA 15208
(412) 371-7700 (Voice/TDD)
Allied Services for the Handicapped
475 Morgan Highway, Scranton, PA 18508
(717) 348-2221
Northeastern Pennsylvania Center for Independent Living
431 Wyoming Ave., Lower Level, Scranton, PA 18503
(717) 344-7211 (Voice/TDD)
Berks County Center for Independent Living
899 Penn Ave., Sinking Spring, PA 19608
(215) 670-0734 (Voice) or (215) 670-0753 (TDD)
Tri-County Partnership for Independent Living
120 East Hallam Ave., Rm. 120, Washington, PA 15301-3404
(412) 223-5115 (Voice/TDD)
Brian's House, Inc.
1300 South Concord Rd., West Chester, PA, 19382
(215) 399-1175
RHODE ISLAND
179
Section XI
Blackstone Valley Center Independent Living Program
115 Manton St., Pawtucket, RI 02861
(401) 727-0150
People Activity Reaching Independent-ARI Independent Living Center
500 Prospect St., Pawtucket, RI 02860
(401) 725-1966 (Voice/TDD)
IN-SIGHT Independent Living
43 Jefferson Blvd., Warwick, RI 02888
(401) 941-3322
Ocean State Center for Independent Living
59 West Shore Rd., Warwick, RI 02889-1140
(401) 738-1013 (Voice) (401) 738-1015 (TDD)
SOUTH CAROLINA
South Carolina Vocational Rehabilitation Independent Living Program
1410 C-Boston Ave., P.O. Box 15, West Columbia, SC 29169-0015
(803) 822-5314
SOUTH DAKOTA
Opportunities for Independent Living-(O.I.L.)
P.O. Box 1571, Aberdeen, SD 57402-1571
(605) 622-2298
Adjustment Training Center
607 Northforth St., Southeast, Aberdeen, SD 57401
(605) 229-0263
Black Hills Workshop & Training Center
Box 2104; 3603 Range Rd., Rapid City, SD 57702
(605) 343-4550
Western Resources for Disabled Independence
36 East Chicago, Box 9, Rapid City, SD 57701
(605) 394-1930 (Voice/TDD)
Communication Service for the Deaf
3520 Gateway Ln., Sioux Falls, SD 57106
(605) 339-6718 (Voice/TDD)
Prairie Freedom Center for Disabled Independents
301 South Garfield Ave., Suite 8, Sioux Falls, SD 57104
(605) 339-6558 (Voice/TDD)
TENNESSEE
Memphis Center for Independent Living
163 North Angelus, Memphis, TN 38104
180
Section XI
(901) 726-6404 (Voice/TDD)
TEXAS
Panhandle Action Center for Independent Living Skills
3608 South Washington, Amarillo, TX 79110
(806) 352-1500 (Voice) or (806) 352-8630 (TDD)
Educational Support Services Office
University of Texas at Arlington, Box 19028, Arlington, TX 76019
Provence Center for Independent Living
600 New York Ave., Arlington, TX 76010
(817) 275-3369
Austin Resource Center for Independent Living
5555 North Lamar, Suite J-125, Austin, TX 78751
(512) 467-0744 (Voice/TDD)
Independent Living Program for Blind & Blind-Multi-Handicapped
4800 North Lamar, Suite 220, Austin, TX 78756
(512) 459-2500 and (800) 459-2606
Texas Rehabilitation Commission
4900 North Lamar Blvd., Austin, TX 78751-2316
(512) 483-4000
Independent Living Rehabilitation Program--Texas Commission for the Blind
410 South Padre Island Dr., Suite 103, Corpus Christi, TX 78405
(512) 289-1128
Tri-County Awareness Association--Independent Living Center
P.O. Box 875, Crockett, TX 75835
(409) 544-2811 (Voice) or (409) 544-7315 (TDD)
Disabled Ability Resource Environment
8929 Viscount, Suite 101, El Paso, TX 79925
(915) 591-0800 (Voice/TDD)
Reach Independent Living Center
617 Seventh Ave., Suite 304, Ft. Worth, TX 76104
(817) 870-9082 (Voice) or (817) 870-9086 (TDD)
Center for the Retarded, Inc.-Independent Living Program
P.O. Box 13403, Houston, TX 77219
(713) 528-6371
Deville Independent Living Program--Lighthouse of Houston
4039 Bellefontaine, Houston, TX 77025
(713) 666-4641
Houston Center for Independent Living
7000 Regency Square Blvd., #160, Houston, TX 77036
(713) 974-4621 (Voice/TDD)
181
Section XI
Texas Commission for the Blind
427 West 20th, Suite 407, Houston, TX 77008
(713) 880-0721
Independent Life Styles, Inc.
P.O. Box 571874, Houston, TX 77257
(303) 790-7002
LIFE Independent Living Center
4514 Englewood Ave., Lubbock, TX 79414-1227
(806) 795-5433 (Voice/TDD)
Valley Association for Independent Living
105-C Expressway 83, Fharr, TX 78577
(512) 781-7733 (Voice/TDD)
San Antonio Independent Living Services
5101 San Pedro, San Antonio, TX 78212-1400
(512) 734-9971 (Voice/TDD)
OBS/ILR--Texas Commission for the Blind
1101 E S.E. Loop 323 #640, Tyler, TX 75701-9638
(903) 581-9945 (Voice/TDD)
UTAH
OPTIONS for Independence
1095 North Main, Logan, UT 84321
(801) 753-5353 (Voice/TDD)
Active Re-Entry
451 South Carbon Ave., P.O. Box 931, Price, UT 84501
(801) 637-4950 (Voice/TDD)
Utah Independent Living Center, Inc
764 South 200 West, Salt Lake City, UT 84101-2700
(801) 359-2457 (Voice/TDD)
Southern Utah Independent Living Center
764 South, 200 West, Salt Lake City, UT 84101-2700
(801) 673-7579
VERMONT
Vermont Association for the Blind
37 Elmwood Ave., Burlington, VT 05401
(802) 863-1358 (Voice/TDD)
Vermont Center for Independent Living
174 River St., Montpelier, VT 05602
(802) 229-0501 (Voice/TDD)
182
Section XI
VIRGINIA
Appalachian Independence Center
230 Charwood Drive, Abingdon, VA 24210
(703) 628-2969 (Voice) (703) 628-4931 (TDD)
Virginia Department for the Visually Handicapped
205 South Whiting St., Suite 505, Alexandria, VA 22304
(703) 823-2234 (Voice/TDD)
ENDependence Center of N. Virginia
2111 Wilson Blvd., Suite 400, Arlington, VA 22201
(703) 525-3268 (Voice/TDD)
Independence Resource Center
201 West Main St., Suite 8, Charlottesville, VA 22901
(804) 971-9629 (Voice/TDD)
Woodrow Wilson Center for Independent Living
Box W37 Fishersville, VA 24401
(703) 332-7103 (Voice/TDD)
Peninsula Center for Independent Living -- Insight Enterprises
11832 Canon Blvd., Suite F, Newport News, VA 23606
(804) 827-0275 (Voice) or (804) 873-0817 (TDD)
Endependence Center, Inc.
Janaf Office Bldg., Suite 601, Norfolk, VA 23502
(804) 461-8007 (Voice) (804) 461-7527 (TDD)
Central Virginia Independent Living Center, Inc.
2900 West Broad St., Richmond, VA 23230-1049
(804) 353-6503 (Voice) or (804) 353-6583 (TDD)
Independence Living Program Veterans Adminstration Med. Ctr.--VAMC Richmond
1201 Broad Rock Rd.-VAMC, Richmond, VA 23249
(804) 230-0001
Independent Living Center Network--Department for the Visually Handicapped
1809 Staples Mill Rd., Suite 101, Richmond, VA 23230
(804) 257-0030
Center for Independence for the Disabled
1502-D Williamson Rd., N.E., Roanoke, VA 24012
(703) 342-1231 (Voice) or (703) 342-1939 (TDD)
Roanoke Independent Living Center--Department for the Visually Handicapped
210 Church Ave., Southwest #B-50, Roanoke, VA 24011
(703) 982-7122 (Voice/TDD)
Shenandoah Valley Independent Living Center
21 South Kent St., Winchester, VA 22601
(703) 662-4452 (Voice/TDD)
183
Section XI
WASHINGTON
Vision and Independent Living Services
2400 Queen St., Bellingham, WA 98226
(206) 647-0309
Kitsap Community Action Program
1201 Park Ave., Bremerton, WA 98310
(206) 377-0053
Independent Lifestyle Services
North 306 Maine St., Ellensburg, WA 98926
(509) 962-9620
Care Medical Equipment
1301 Hewitt, Everett, WA 98201
(206) 252-6456
Division of Vocational Rehabilitation-Independent Living Service
P.O. Box 45340, Olympia, WA 98504-5340
(206) 753-2756 (Voice) or (206) 753-5473 (TDD)
Center for Independence--Good Samaritan Hospital
407 14th Ave., Southeast, Puyallup, WA 98372
(206) 848-6661 (Voice/TDD)
Community Service Center for Deaf and Hard of Hearing
1609 19th Ave., Seattle, WA 98122
(206) 322-4996 (Voice/TDD)
Community Services for the Blind
9709 Third Ave. NE, Suite 100, Seattle, WA 98115
(206) 525-5556 (Voice/TDD)
Epilepsy Association Western Washington
8511 15th Ave. NE, Seattle, WA 98115
(206) 523-2551 (Voice/TDD) (800) 752-3509
Independent Living Center-Northwest
2600 South Walker, Seattle, WA 98144
(206) 328-1403 (Voice/TDD)
Resource Center for the Handicapped
20150-45th Ave., N.E., Seattle, WA 98155
(206) 362-2273 (Voice) (206) 368-3308 (TDD)
Washington Coalition of Citizens with Disabilities
3530 Stoneway, North, Seattle, WA 98103
(206) 461-4550 (Voice) or (206) 461-3766 (TDD)
Washington Department Services for the Blind
3411 South Alaska St., Seattle, WA 98118
(206) 721-4422 (Voice) or (206) 721-4056 (TDD)
Adventures in Independence Development
819 South Hatch, Spokane, WA 99202
184
Section XI
(509) 535-9696
Coalition of Responsible Disabled
North 908 Howard, Suite 10, Spokane, WA 99201
(509) 326-6355 (Voice/TDD)
Lilac Blind Foundation, Independent Living Program
North 1212 Howard, Spokane, WA 99201
(509) 328-9116
Greater Lakes Mental Health Foundation
10510 Gravelly Lake Dr., Southwest, Suite 118, Tacoma, WA 98499
(206) 582-8820 (Voice/TDD)
Tacoma Area Coalition of Individuals with Disabilities-(TACID)
6315 South 19th St., Tacoma, WA 98466-6217
(206) 565-9000 (Voice/TDD)
Coalition Handicapped Organizations
P.O. Box 2129, Vancouver, WA 98668-2129
(206) 693-8819 (Voice) or (206) 693-8835 (TDD)
WEST VIRGINIA
Mountain State Center for Independent Living
329 Prince St., Beckley, WV 25801
(304) 255-0122 (Voice/TDD)
Appalachian Center for Independent Living
1023 Washington St. West, Charleston, WV 25302-1441
(304) 342-6328 (Voice/TDD)
Mountain State Center for Independent Living
914-1/2 Fifth Ave., Huntington, WV 25701
(304) 525-3324 (Voice/TDD)
NC West Virginia Center for Independent Living - Coordinating Council
1000 Elmer W. Prince Drive, Morgantown, WV 26505
(304) 599-3636 (Voice/TDD)
WISCONSIN
Milwaukee North Job Services
6087 Teutonia Ave., Milwaukee, WI 53209
(414) 438-2000
Visiting Nurse Corporation-Independent Living Services
11333 North National Ave., Milwaukee, WI 53227
(414) 327-2295
Veterans Adminstration Hospital
5000 West National Ave., Milwaukee, WI 53295
(414) 384-2000
185
Section XI
Curative Workshop, Inc.
1506 South Oneida St., St. Elizabeth Hosp., Appleton, WI 54915
(414) 738-2644 (Voice) or (414) 738-2715 (TDD)
Independent Living Program-Curative Rehabilitation Center
2900 Curry Ln., P.O. Box 8027, Green Bay, WI 54308
(414) 468-1161 (Voice/TDD)
Access to Independence, Inc.
22 North Second St., Madison, WI 53704
(608) 251-7575 (Voice) or (608) 251-7731 (TDD)
Center for Independent Living
University of Wisconsin-Stout, Menomonie, WI 54751
(715) 232-2150 (Voice/TDD)
Southeast Wisconsin Center for Independent Living
6222 West Capitol Drive, Milwaukee, WI 53216
(414) 438-5622 (Voice) or (414) 438-5627 (TDD)
Society's Assets
1511 Washington Ave., Racine, WI 53403
(414) 637-9128 (Voice) (414) 552-9656 (TDD)
North Country Independent Living
P.O. Box 1245, Superior, WI 54880
(715) 392-9118 (Voice/TDD)
Christian League for the Handicapped
P.O. Box 948, Walworth, WI 53184
(414) 275-6131
Independent Living Services NC WI
1200 Lake View Dr., Suite 150, Wausau, WI 54401
(715) 848-4390 (Voice/TDD)
WYOMING
Wyoming Independent Living Rehabilitation
246 S. Center, Suite 16, Casper, WY 82601
(307) 266-6956 (Voice/TDD)
Rehabilitation Enterprises of Northeast Wyoming
245 Broadway, Sheridan, WY 82801
(307) 672-7481
DISTRICT OF COLUMBIA
D.C. Center for Independent Living
1400 Florida Ave., Northeast, #3, Washington, DC 20009
(202) 388-0033 (Voice) (202) 388-0033 (TDD)
Independent Living for the Handicapped
186
Section XI
1301 Belmont St., Northwest, Washington, DC 20009
(202) 797-9803
VIRGIN ISLANDS
Virgin Islands Association for Independent Living
P.O. Box 3305, Charlotte Amalie, St Thomas, VI 00803-3305
(809) 775-9740
187
Section XII
STATE TECHNOLOGY-RELATED ASSISTANCE PROGRAMS
ALASKA
GEORGIA
Assistive Technology of Alaska
Georgia Department of Human
Division of Vocational Rehabilitation
Resources
400 D St., Suite 230
Georgia Division of Rehabilitation
Anchorage, AK 99501
Services
(907) 274-0138 (Voice)
878 Peachtree St., N.E., Rm. 702
(907) 274-0517 (TDD)
Atlanta, GA 30309
(404) 853-9151
ARKANSAS
HAWAII
Department of Human Services
Department of Human Services
Division of Rehabilitation Services
Vocational Rehabilitation and
Increasing Capabilities Access
Services for the Blind Division
Network
1000 Bishop St., Rm. 605
2201 Brookwood Dr., Suite 117
Honolulu, HI 96813
Little Rock, AR 72202
(808) 586-5368 (Voice)
(501) 666-8868 (Voice/TDD)
(808) 586-5376 (TDD)
(800) 828-2799 (In State)
ILLINOIS
COLORADO
Illinois Assistive Technology Project
Rocky Mountain Resource and
411 East Adams St.
Training Institute
Springfield, IL 62701-1404
6355 Ward Rd., Suite 310
(217) 522-7985 (Voice/TDD)
Arvada, CO 80004
(303) 420-2942 (Voice/TDD)
INDIANA
DELAWARE
Family and Social Services
University of Delaware
Administration
Center of Applied Science and
Division of Aging and Rehabilitative
Engineering
Services
New Castle County
402 West Washington St., Rm. W-453
Newark, DE 19716
Indianapolis, IN 46207-7083
(302) 651-6830 (Voice)
(317) 233-3394 (Voice)
(302) 651-6834 (TDD)
(317) 232-1427 (TDD)
188
Section XII
IOWA
MARYLAND
Iowa Program for Assistive
Maryland Technology Assistance
Technology
Project
Iowa University Affiliated Program
Governor's Office for Handicapped
University Hospital School
Individuals
Iowa City, IA 52242
300 West Lexington St.
(319) 356-4391 (Voice/TDD)
1 Market Center-Box 10
Baltimore, MD 21201-3435
(410) 333-4975
KENTUCKY
Kentucky Assistive Technology
MASSACHUSETTS
Service (KATS) Network
KATS Network Coordinating Center
Deputy Commissioner for Policy and
427 Versailles Rd.
Programs
Frankfort, KY 40601
Commission on the Deaf & Hard of
(502) 564-4665 (Voice/TDD)
Hearing
Central Office
600 Washington St., Rm. 600
LOUISIANA
Boston, MA 02111
(617) 727-5106 (Voice/TDD)
Louisiana State Planning Council on
Developmental Disabilities
Department of Health and Hospitals
MINNESOTA
P.O. Box 3455
Baton Rouge, LA 70821-3455
Minnesota Star Program
(504) 342-6804
300 Centennial Bldg.
658 Cedar St.
St. Paul, MN 55155
MAINE
(612) 297-1554 (Voice)
(612) 296-9962 (TDD)
Division of Special Education
Maine Department of Education
State House Station #23
MISSISSIPPI
Augusta, ME 04333
(207) 289-5950 (Voice)
Division of Rehabilitation Services
(207) 289-2550 (TDD)
300 Capers Ave.
Jackson, MS 39203
(601) 354-6891 (Voice/TDD)
189
Section XII
MISSOURI
NEW HAMPSHIRE
University of Missouri- Kansas City
Department of Education
Institute for Human Development
State of New Hampshire
University of Missouri-Kansas City
Concord, NH 03824
Kansas City, MO . 64110
(603) 362-4320
(816) 235-1770 (Voice)
(816) 235-1203 (TDD)
NEW MEXICO
MONTANA
New Mexico TAP
State Department of Education
Montana Department of Social and
Division of Vocational Rehabilitation
Rehabilitation Services
604 West San Mateo
Rehabilitation Services Division
Santa Fe, NM 87505
111 Sanders
(505) 827-3533 (Voice)
P.O. Box 4210
(800) 866-ABLE (TDD)
Helena, MT 59604
(406) 444-2590 (Voice/TDD)
NEW YORK
New York State Office of Advocate for
NEBRASKA
the Disabled
TRAID Project
Assistive Technology Project
One Empire State Plaza, 10th Fl.
Nebraska Department of Education
Albany, NY 12223-0001
Division of Rehabilitative Services
(518) 474-2825 (Voice)
301 Centennial Mall South
(518) 473-4231 (TDD)
P.O. Box 94987
Lincoln, NE 68509-4987
(402) 471-0735 (Voice/TDD)
NORTH CAROLINA
(800) 742-7594 (Voice/TDD)
North Carolina Assistive Technology
NEVADA
Project
Department of Human Resources
Program Development
Division of Vocational Rehabilitation
Rehabilitation Division, PRPD
Services
505 East King St., Rm. 502
1110 Navaho Dr., Suite 101
Carson City, NV 89710
Raleigh, NC 27609
(702) 687-4452 (Voice/TDD)
(919) 850-2787
190
Section XII
OREGON
VERMONT
Department of Human Resources
Assistive Technology Project
Oregon Vocational Rehabilitation
Department of Aging and Disabilities
Division
Agency of Human Services
Technology Access for Life Needs
103 South Main St.
2045 Silverton Rd., N.E.
Waterbury, VT 05676
Salem, OR 97310
(802) 241-2186
(503) 378-3850 (Voice/TDD)
VIRGINIA
SOUTH CAROLINA
Virginia Assistive Technology System
South Carolina Vocational
Department of Rehabilitative Services
Rehabilitation Department
4901 Fitzhugh Ave.
P.O. Box 15
P.O. Box 11045
West Columbia, SC 29171-0015
Richmond, VA 23230
(803) 822-5303
(804) 367-0315 (Voice)
(804) 367-0315 (TDD))
TENNESSEE
WISCONSIN
Tennessee Technology Access Project
Department of Mental Health and
WisTech
Mental Retardation
Division of Vocational Rehabilitation
3rd Fl., Doctor's Bldg.
1 West Wilson St., Rm. 950
706 Church St.
P.O. Box 7852
Nashville, TN 37243-0675
Madison, WI 53702
(615) 741-7441
(608) 266-1281 (Voice)
608) 266-9599 (TDD
UTAH
Utah Assistive Technology Program
Utah State University
Developmental Center for Persons
with Disabilities
Logan, UT 84322-6855
(801) 750-1982
191
Section XIII
STATE PROGRAMS OF EDUCATION AND ASSISTANCE FOR
FARMERS AND RANCHERS WITH DISABILITIES
ILLINOIS
Extension Ag. Safety Spec.
Illinois Easter Seal Society
Department of Ag. Engineering
2715 South Fourth St.
University of Illinois
P.O. Box 1767
1304 W. Pennsylvania Ave.
Springfield, IL 62705
Urbana, IL 61801
(217) 525-0398
(217) 333-9417 (Voice)
(217) 244-0323 (Fax)
INDIANA
Breaking New Ground Resource Center
Indiana Easter Seal Society
Purdue University
8425 Keystone Crossing
1146 Agricultural Engineering Building
Suite 190
West Lafayette, IN 47907-1146
Indianapolis, IN 46240
(317) 494-5088 (Voice)
(317) 254-8382
(317) 254-8382 (Fax)
IOWA
Department of Human Development and
The Easter Seal Society of Iowa
Family Studies
Farm Family Rehabilitation
Iowa State University
Management (FARM) Program
166 LeBaron Hall
P.O. Box 4002
Ames, IA 50011
Des Moines, Iowa 50333
(515) 294-6568 (Voice)
(515) 289-1933
(515) 294-2502 (Fax)
192
Section XIII
LOUISIANA
Louisiana Cooperative Extension Service
The Workplace
Knapp Hall, University Station
4162 Canal St., Suite 101
Baton Rouge, LA 70803
New Orleans, LA 70119
(504) 388-6794
(504) 484-6363
NEW YORK
Ag. & Bio. Engineering Dept.
New York Easter Seal Society
330 Riley-Robb Hall
845 Central Ave.
Cornell University
Albany, New York 12206
Ithaca, NY 14853
(518) 438-8785
(607) 255-1143
VERMONT
Vermont Rural and Farm Family
Easter Seal Society of New
Vocational Rehabilitation Program
Hampshire, Inc.
Morrill Hall
555 Auburn St.
University of Vermont
Manchester, NH 03103
Burlington, VT 05405
(603) 623-8863 (Voice/TDD)
(802) 656-3031
WISCONSIN
University of Wisconsin-Madison
Easter Seal Society
Agricultural Engineering Department
101 Nob Hill Rd., Suite 301
460 Henry Mall
Madison, WI 53713
Madison, WI 53706
(608) 277-8288
(608) 262-0613
193
Section XIII
REGIONAL GRANTS
MONTANA, IDAHO, WYOMING
EIEIO
Easter Seal Society of Montana,
Rehabilitation Engineering Unit
Idaho and Wyoming
Deptartment of Mechanical Engineering
4400 Central Ave.
Montana State University
Great Falls, MT 59405-1695
Bozeman, MT 59717
(406) 761-3680 (Voice/TDD)
(406) 994-6294
194
V R Ю 13 C S I
R BALAY A Y REH ID
TELECOMMUNICATIONS RELAY SERVICES
Title IV of the ADA requires common carriers that provide telephone voice transmission
services to provide telecommunications relay services. Relay services make telephone
communication possible between people who do not have TDD's and people who use
TDD's. A TDD is a text telephone that makes telephone communication accessible to
people who are speech and/or hearing impaired. Telephone conversation is transmitted
in a visible, printed format. When using a telecommunications relay service, a trained
relay operator, or communications assistant, transmits conversation between a person
using a TDD and a person using a voice telephone.
For example:
If an employer wished to call a person who is deaf to set up a job
interview, s/he can call the relay service by voice and give the
operator the applicant's telephone number. The operator will then
call the applicant by TDD. When the applicant answers the
telephone using a TDD, the operator will voice the applicant's
message to the employer. The employer can speak directly to the
applicant, with the relay operator transmitting the employer's voiced
words by TDD.
Listed below are telephone numbers for state relay services." Because the availability of
telecommunications relay services is rapidly growing and changing, some of the following
telephone numbers may change and new numbers may be added for states currently
without relay services that are not included in this list.
Alabama
Arizona
(800) 548-2546 (TDD)
(800) 367-8939 (TDD)
(800) 548-2547 (Voice)
(800) 842-4681 (Voice)
Arkansas
Phoenix
(501) 661-2736 (TDD)
(602) 231-0961 (TDD)
(501) 661-2821
(602) 275-5779 (Voice)
Numbers provided by the Federal Communications Commission as of January 1992.
197
California
Illinois
Until March 10,1992
(800) 526-0844 (TDD)
(800) 526-0857 (Voice)
(800) 342-5966 (TDD)
(800) 342-5833 (Voice)
Kansas
After March 10, 1992
(800) 766-3777 (TDD/Voice)
(800) 735-2929 (TDD)
Kentucky
(800) 735-2922 (Voice)
(800) 648-6056 (TDD)
Colorado
(800) 648-6057 (Voice)
(800) 659-2656 (TDD)
Louisiana
(800) 659-3656 (Voice)
(800) 256-6004 (TDD/Voice)
Connecticut
Baton Rouge
(203) 242-1011 (TDD)
(203) 243-8724 (Voice)
(318) 262-5377 (TDD/Voice)
203 Area
Maine
(800) 842-9710 (TDD)
(800) 437-1220 (TDD)
(800) 833-8134 (Voice)
(800) 457-1220 (Voice)
Delaware
207 Area
(800) 232-5460 (TDD)
(207) 955-3313 (TDD)
(800) 232-5470 (Voice)
(207) 955-3777 (Voice)
Georgia
Maryland
(800) 255-0056 (TDD)
(800) 735-2258 (TDD/Voice)
(800) 255-0135 (Voice)
Massachusetts
Hawaii
(800) 439-2370 (TDD/Voice)
(808) 643-8833 (TDD)
(808) 643-8255
Michigan
(800) 649-3777 (TDD/Voice)
198
Minnesota
New Mexico
(800) 657-3529 (TDD/Voice)
(800) 659-8331 (TDD)
(800) 659-1779 (Voice)
612 Area
(612) 297-5353 (TDD/Voice)
New York
Mississippi
(800) 662-1220 (TDD)
(800) 421-1220 (Voice)
(800) 251-5325 (TDD)
(800) 544-5000 (Voice)
North Carolina
Missouri
(800) 735-2962 (TDD)
(800) 735-2966 (TDD)
(800) 735-8262 (Voice)
(800) 735-2466 (Voice)
Oklahoma
Montana
918 Area
(800) 253-4091 (TDD)
(800) 253-4093 (Voice)
(800) 722-0353 (TDD)
(918) 663-4071 (Voice
Nebraska
405 Area
(800) 833-7352 (TDD)
(800) 833-0920 (Voice)
(800) 522-8506 (TDD)
(405) 942-8188 (Voice)
Nevada
Oregon
(800) 326-4868 (TDD)
(800) 326-6888 (Voice)
Salem
New Hampshire
(503) 223-1353 (TDD/Voice)
(800) 735-2964 (TDD/Voice)
Until March 31, 1992
New Jersey
(800) 526-0661 (TDD/Voice)
(800) 852-7899 (TDD)
Pennsylvania
(800) 852-7897 (Voice)
(800) 654-5984 (TDD)
(800) 654-5988 (Voice)
199
South Dakota
(800) 622-1770 (TDD/Voice)
Sioux Falls
(605) 339-6464 (TDD/Voice)
Tennessee
(800) 848-0298 (TDD)
(800) 848-0299 (Voice)
Texas
(800) 735-2989 (TDD)
(800) 735-2988 (Voice)
Utah
(801) 298-8245 (TDD)
(801) 298-9484 (Voice)
Vermont
(800) 253-0191 (TDD)
(800) 253-0195 (Voice)
Virginia
(800) 828-1120 (TDD)
(800) 828-1140 (Voice)
Washington
(800) 833-6388 (TDD/Voice)
Seattle
(206) 587-5500 (TDD/Voice)
200
I X N HZARK
Ability Magazine 43
Jobs Information Business Service 43
ABLEDATA 43
Accent on Information 44
Accessibility 10, 12, 16, 17, 23, 26, 28, 32, 33, 39, 44, 45, 48, 50, 51, 56, 57, 59, 65,
66, 67, 69
Accessibility checklists 24, 57, 59, 69, 17
ADA Accessibility Guidelines Checklist 17
Uniform Federal Accessibility Standards Checklist 17
Accessibility surveys 26, 33, 51, 57, 65, 69, 24, 44, 50, 55, 59, 65, 66
Accommodations
job 1, 5, 16, 26, 30, 35, 38, 43, 46, 48, 49, 52, 53, 55, 60, 61, 64, 65, 67, 16, 27,
57, 62, 70
public 9, 10, 12, 13, 17, 20, 22, 24, 52, 68
reasonable accommodation 45, 61
testing 20, 50
worksite 16, 47, 49, 57, 69, 60, 63, 65
ADA 1, 3-5, 7, 9-13, 16-25, 27-29, 31, 32, 37, 45-48, 52-54, 56-62, 64, 65, 68, 69, 82
Accessibility Guidelines for Buildings and Facilities 17
Accessibility Guidelines for Transportation Facilities 17
Accessibility Guidelines for Transportation Vehicles 17
Federal publications 9-12, 16-25, 28, 29, 37
Federally funded technical assistance 9-25, 31, 32
Federally funded training 9, 12, 13, 16, 18-24
Regulations 9-11
tax credits and deductions 9, 28
Title I 1, 3, 9, 12, 18, 25, 12
Title II 10, 12, 17, 18, 21
Title III 10, 19, 20, 12, 17, 18, 21
Title IV 10, 12
ADA Regional Disability and Business Technical Assistance Centers
12-15, 17, 22, 95-151
Great Lakes Disability and Business Technical Assistance Center 14
Great Plains Disability and Business Technical Assistance Center 15
Mid-Atlantic Disability and Business Technical Assistance Center 14
New England Disability and Business Technical Assistance Center 13
Northeast Disability and Business Technical Assistance Center 13
Northwest Disability and Business Technical Assistance Center 15
Pacific Coast Disability and Business Technical Assistance Center 15
Rocky Mountain Disability and Business Technical Assistance Center 15
Southeast Disability and Business Technical Assistance Center 14
Southwest Disability and Business Technical Assistance Center 14
ADA Technical Assistance Grant Projects 18
American Foundation for the Blind (AFB) 18
American Hotel and Motel Association 19
American Speech-Language-Hearing Association 19
Building Owners and Managers Association 20
203
Center for Health Research, Eastern Washington University 21
Council of Better Business Bureaus' Foundation 20
Disability Rights Education and Defense Fund 21
Food Marketing Institute 21
Foundation on Employment and Disability 22
Gallaudet University - National Center for Law and the Deaf 18
Institute for Law and Policy Planning 22
National Association of Protection and Advocacy Services 22
National Center for State Courts 22
National Conference of States on Building Codes and Standards 23
National Federation of the Blind 23
National Rehabilitation Hospital 23
National Restaurant Association 24
Police Executive Research Forum 24
The Association for Retarded Citizens of the United States (ARC) 19
The Association on Handicapped Student Service Programs in Postsecondary
Education 20
Adaptive Environments 44
Administration on Developmental Disabilities 27, 32
Affiliated Leadership League of and for the Blind of America 71
Affirmative action 35, 38
AIDS 28, 29, 36, 37, 45, 46, 48, 49, 63, 69, 71, 63
AIDS Action Council/National AIDS Network 71
Air Carrier Access Act 40
Alcohol & Drug Problems Association of North America 71
Alcohol abuse 29, 32, 56, 57, 71
Alcohol, Drug Abuse and Mental Health Administration 29, 32
Alexander Graham Bell Association for the Deaf 71
Allergy 50
Alliance for Liberation of Mental Patients 71
Alternative Dispute Resolution 53, 81, 82, 1, 4, 20, 22-24, 27, 41
Alternative Testing Formats 20, 50, 12, 13, 30, 55
Alzheimer's Disease 71
Alzheimer's Disease and Related Disorders Association, Inc. 71
American Academy for Cerebral Palsy and Developmental Medicine 71
American Amputee Foundation, Inc. 44
American Anorexia/Bulimia Association, Inc. 71
American Arbitration Association 81
American Association for the Advancement of Science
Project on Science, Technology, and Disability 44
American Association on Mental Retardation 72
American Bar Association
Commission on Mental and Physical Disability Law 45
Standing Committee on Dispute Resolution 81
American Burn Association 72
American Cancer Society 45, 74
American Chemical Society 46
204
American Chronic Pain Association 72
American Civil Liberties Union AIDS Project 46
American Cleft Palate Association 72
American Council of the Blind 46
American Deafness and Rehabilitation Association 72
American Diabetes Association 72
American Foundation for Technology Assistance 47
American Foundation for the Blind 18, 47, 18
American Heart Association 72
American Institute of Architects 47
American Liver Foundation 72
American Lung Association 72
American Lupus Society 72
American Narcolepsy Association 72
American National Standards Institute 48
American Occupational Therapy Association 48
American Orthotic and Prosthetic Association 72
American Paralysis Association 73
American Parkinson Disease Association 73
American Speech-Language-Hearing Association 19, 48
American Tinnitus Association 73
Amyotrophic Lateral Sclerosis 73
Amyotrophic Lateral Sclerosis Association 73
Anorexia 71, 76
ARC 19, 49
Architectural and Transportation Barriers Compliance Board 17, 38
Architectural Barriers Act 38
Arthritis 49, 51, 57, 76, 51
Assistive technology 5, 12, 16-18, 26, 27, 33, 43, 44, 46-56, 58-61, 63, 65-69, 45, 64
computer hardware and software 16, 43, 47, 53, 54, 57, 58, 60, 62, 67, 69, 70,
43, 47, 69
databases for 43, 44, 47, 52, 56, 65, 68, 69
for agricultural workers 27, 51
for communications 17, 43, 48, 54, 68
for people who are blind and visually impaired 46, 47, 55, 63, 68
for people who are deaf and hearing impaired 67, 68
for people who are deaf-blind 55
for people with arthritis 49
for people with central nervous system disorders 65, 68
for people with cerebral palsy 69
for science related fields 44
for transportation 43
funding for 26, 33, 47, 56, 65, 68
Association for Education and Rehabilitation of the Blind and Visually Impaired 73
Association on Handicapped Student Service Programs in Postsecondary Education
20, 50
Asthma 50
205
Asthma and Allergy Foundation of America 50
Ataxia 76
Autism Society of America 50
Awareness Training 48, 53, 54, 57, 70, 13, 61, 62, 64
Barrier Free Environments, Inc. 51, 20
Barrier-free design 17, 47
Barriers 1, 17, 18, 28, 31, 38, 39, 43-46, 48, 50-57, 59, 60, 62-70, 28, 39, 44, 45, 54,
69, 70
architectural 17, 30, 38, 39, 43, 45, 48, 50, 52, 53, 55-57, 60, 63, 64, 67, 68
attitudinal 17, 31, 45, 46, 50, 62, 65
communication 17, 18, 43, 48, 50-57, 59, 60, 64, 67, 68
physical 44, 46, 59, 62, 65, 66
removal incentives 16
removal of 17, 20, 22, 24, 30, 38, 39, 43-47, 50-57, 59, 60, 62-68
transportation 17, 38, 43, 50, 52, 53, 55-57, 59, 60, 63, 64, 67, 68
Better Hearing Institute 73
Birth defects 75
Bleeding disorders
National Hemophilia Foundation 77
Blinded Veterans Association 73
Blindness 17, 18, 23, 46, 47, 54, 55, 58, 62, 63, 69, 71, 73, 30, 46, 57, 58, 62, 63, 65,
68, 69, 73, 74, 76, 78-80
Braille Institute of America 73
Braille Services 58, 73, 62
Breaking New Ground Resource Center 51
Brittle bone disorders
Osteogenesis Imperfecta Foundation, Inc. 79
Bulimia 71, 76
Burn victims
American Burn Association 72
Burns 76
Cancer 45, 57, 74
Captioning 11, 51, 59, 67
Centers for Disease Control 1, 25, 29
National AIDS Clearinghouse 28
National AIDS Hotline 29
Centers for Independent Living 2, 6, 26, 153-187
Central nervous system disorders 65
Cerebral palsy 17, 57, 69, 71
Chronic illness 62
Chronic pain 72, 77
Clearinghouse on Disability Information 26
Cleft palate 72
Client Assistance Program 22, 26, 27, 31, 95-151
Communication disorders 68, 80, 19, 48, 79
Computers 16, 43, 47, 53, 54, 57, 58, 60, 62, 67, 69, 70
assistive products 43, 47, 53, 54, 57, 58, 60, 62, 67, 69
206
brailled reference cards for software 58
Cooley's Anemia 74, 76
Cooley's Anemia Foundation 74
Cornelia deLange Syndrome Foundation 74
Council of Better Business Bureaus' 20, 82
Council of Citizens with Low Vision International 74
Counseling 26, 28, 33, 34, 46, 49, 53, 57, 16
career 28, 33, 34, 46, 49, 53, 57
on job and worksite accommodations 16
on legal rights 26
Craniofacial disabilities 72
Cystic fibrosis 17, 74
Cystic Fibrosis Foundation 74
Databases 11, 13, 29, 30, 43, 44, 47, 50, 52, 56, 63, 65, 66, 68-70, 43, 46
accessibility 30, 43, 44
accommodations 30, 43, 44
assistive equipment and products 43, 44, 47, 52, 56, 65, 68, 69
employee recruitment 46, 50
financial assistance 52
HIV/AIDS information referral 29
state telecommunications relay service facilities 11
Deaf-blindness 55, 72
Deafness 18, 30, 54, 55, 57, 59, 60, 66, 68, 71, 72, 76, 11, 19, 48, 51, 54, 59, 60, 66,
67, 68, 71, 79
Department of Agriculture 27
Department of Commerce 30
Department of Education 26, 27, 31, 33, 36, 39
Office for Civil Rights 36, 89-94
Department of Health and Human Services 25, 27, 29, 32, 37, 31
Office for Civil Rights 37, 89-94
Department of Housing and Urban Development 39
Department of Justice 1, 9, 10, 18, 36, 37, 82
ADA Technical Assistance Grant Projects 18-24
Civil Rights Division 36
Office on the Americans with Disabilities Act 10
Department of Labor 28, 33-35, 38
Office of Federal Contract Compliance Programs 35, 38, 89-94
Department of the Treasury 28
Department of Transportation 10, 37, 40
Developmental disabilities 27, 32, 57, 69, 71
Developmental Disabilities Assistance and Bill of Rights Act 32
Developmental Disability Councils 27, 95-151
Diabetes 17, 57, 61, 72
Digestive diseases 77
Direct Link for the Disabled 52
Disability awareness 48, 53, 54, 57, 70, 13, 33, 61, 64
207
Disability legislation 1, 2, 4, 5, 7, 16, 25, 26, 32, 35, 40, 52, 57, 59, 10, 30, 32, 45
(See also ADA)
Air Carrier Access Act 40
Architectural Barriers Act 38
Developmental Disabilities Assistance and Bill of Rights Act 32
Fair Housing Act 31, 39
Individuals with Disabilities Education Act 39
Rehabilitation Act 24, 27, 31, 35-37, 52
Vietnam-Era Veterans' Readjustment Assistance Act 38
Disability Rights Education and Defense Fund, Inc. 52, 21
Disabled American Veterans 52
Disfigurement 76, 77
National Foundation for Facial Reconstruction 77
Down Syndrome 61
Drug abuse 29, 32, 56, 57, 71, 77, 57
Dyslexia 79
Eating disorders 76
Education and Assistance Program for Farmers with Disabilities 27,192-194
Electronic Industries Foundation 52
Employment and Training Administration 28, 33
Employment Service 33, 34, 95-151
Employment Standards Administration 34
Epilepsy 24, 53, 57
Epilepsy Foundation of America 24, 53
Equal Employment Opportunity Commission 2, 5, 9, 12, 35, 37, 85-88
Ergonomics 12
Fair Employment Practice and Human Rights Agencies 40, 95-151
Fair Housing Act 31, 39
Federal Communications Commission 10
Federal contractors 35, 38
Financial Assistance 17, 22, 26, 28, 39, 47, 53, 54, 56, 65, 52, 53, 57, 63
for accommodations 33
for assistive technology 26, 33, 47, 56, 65, 68
for job training 28, 33, 49, 57
for programs serving people with disabilities 26
Handicapped Assistance Loan Program 30
subsidized employment 32, 49
tax credits and deductions 9, 16, 28, 34, 53, 57, 66
Foundation for Technology Access 53
Foundation on Employment and Disability 22
Gallaudet University
National Center for Law and the Deaf 18
National Information Center on Deafness 54
Gaucher's Disease 77
Gazette International Networking Institute 54
Glaucoma 74
Glaucoma Foundation 74
208
Goodwill Industries of America, Inc. 54
Growth disorders 80
Handicapped Assistance Loan Program 30
Head injury 62
Hearing impairments 18, 30, 54, 55, 57, 59, 60, 66, 68, 71, 76, 11, 19, 48, 51, 59, 60,
66-68, 71, 73, 79, 72
Heart disorders 72
Helen Keller National Center for Deaf-Blind Youths and Adults 54
Hemophilia 77
Hiring 12, 13, 16, 28, 35, 45, 55, 59, 62, 70, 49
tax incentives for hiring individuals with disabilities 28
HIV infection 28, 29, 36, 37, 45, 46, 48, 49, 63, 69, 71, 63
HUD User Information Service 39
Huntington's Disease Society of America 74
Hypoglycemia Association, Inc. 74
Immune Deficiency 28, 29, 36, 37, 45, 46, 48, 49, 63, 69, 71, 63, 71, 74
Immune Deficiency Foundation 74
Independent Living 2, 6, 12, 18, 24, 26, 31, 70
Centers 26, 31, 153-187
Individuals with Disabilities Education Act 39
Industries for the Blind 63
Industry-Labor Council 55
National Center for Disability Services 55
Infectious and communicable diseases 25
Institute for Human Resource Development, Inc.
Connecticut Rehabilitation Engineering Center 56
Insurance 29, 32, 45, 53, 70
Inter-National Association of Business, Industry and Rehabilitation 31
Internal Revenue Service 28
International Association of Laryngectomees 74
International Association of Machinists and Aerospace Workers
Center for Administering Rehabilitation and Employment Services 56
International Polio Network 74
International Rett Syndrome Association 75
Interpreters 43, 44, 48, 50-57, 59, 63, 66, 67, 44, 60
Interviews 55, 60, 12, 13, 54, 55, 57, 60, 62, 70
Job Accommodation Network 1, 5, 16
Job accommodations (See Accommodations; job)
Job analysis 12, 16, 26, 33, 43, 44, 48-50, 53-57, 60, 62, 63, 65, 67-69, 44, 53, 61
Job modification 33, 43, 44, 50, 53, 56, 61, 68, 16, 27, 43, 44, 47-51, 53, 55, 56, 60,
62, 63, 67, 69
Job placement 16, 26, 33, 34, 46, 49, 52, 55, 57, 58, 60, 62, 63, 67, 28, 33, 53-56
Job restructuring 12, 33, 43, 44, 48, 57, 64, 65, 68, 27, 49-51, 53-55
Job training 16, 26, 28, 33, 52, 57, 58, 60, 61, 65
Job Training Partnership Act Programs 16, 28, 60, 95-151
Joseph P. Kennedy, Jr. Foundation 75
Kidney Disorders 77
209
Laryngectomy 74
Learning disabilities 60, 76, 60, 75, 76, 78, 79
Learning Disability Association of America 75
Legal Action Center 56
Legal assistance and services 46, 50, 26, 27, 29, 30, 32, 36, 45, 46, 50, 52, 53, 56-59
Leukodystrophy 80
Liver Disorders 72
Lou Gehrig's Disease 73
Lung disorders 72
Lupus 49, 72, 75
Lupus Foundation of America 75
Lymphedema 78
Macular Foundation 75
Mainstream, Inc. 57
March of Dimes Birth Defects Foundation 75
Marfan Syndrome 78
Mediation 53, 81, 82, 1, 4, 20, 22-24, 27, 41, 81, 82
Medical examinations 13, 45, 64
Mental Health Law Project 57
Mental Health Policy Resource Center 75
Mental illness 32, 57, 64, 32, 57, 64, 68, 71, 72, 75, 76,
Mental retardation 16, 19, 31, 49, 72, 31, 49, 57, 68, 74, 75, 78
Multiple sclerosis 17, 64
Muscular dystrophy 75
Muscular Dystrophy Association 75
Musculoskeletal Diseases 76
Musculoskeletal Disorders 73
Myasthenia Gravis Foundation 75
Myoclonus 78
Narcolepsy
American Narcolepsy Association 72
National AIDS Clearinghouse 28
National AIDS Hotline 29
National Alliance for the Mentally Ill 76
National Alliance of Business 57
National Amputation Foundation, Inc. 58
National Arthritis and Musculoskeletal and Skin Diseases Information Clearinghouse 76
National Association for Sickle Cell Disease, Inc. 76
National Association for Visually Handicapped 76
National Association of Anorexia Nervosa and Associated Disorders 76
National Association of Protection and Advocacy Systems 22
National Association of the Deaf 76
National Ataxia Foundation 76
National Braille Association 58
National Braille Press 58
National Burn Victim Foundation 76
National Captioning Institute 59
210
National Center for Access Unlimited 21, 24, 59
National Center for Law and Deafness 59
National Center for Learning Disabilities 60, 76
National Center for Stuttering 77
National Center on Employment of the Deaf 60
National Chronic Pain Outreach Association, Inc. 77
National Clearinghouse for Alcohol and Drug Information 29
National Clearinghouse of Rehabilitation Training Materials 60
National Clearinghouse on Licensure Enforcement and Regulations 20
National Council on Alcoholism and Drug Dependence 77
National Council on Disability 1, 24
National Diabetes Information Clearinghouse 61
National Digestive Diseases Information Clearinghouse 77
National Down Syndrome Congress 61
National Easter Seal Society 61
National Federation of the Blind 23, 62
Information Access Project 23
Job Opportunities for the Blind 62
National Foundation for Facial Reconstruction 77
National Gaucher Foundation 77
National Head Injury Foundation, Inc. 62
National Hemophilia Foundation 77
National Industrial Rehabilitation Corporation 62
National Industries for the Blind 63
National Industries for the Severely Handicapped 77
National Information Center for Children and Youth with Disabilities 63
National Information Center for Orphan Drugs and Rare Diseases 77
National Institute for Dispute Resolution 81
National Institute of Mental Health 32
National Institute on Disability and Rehabilitation Research 12, 17, 24, 33
National Kidney Foundation 77
National Leadership Coalition on AIDS 63
National Lymphedema Network 78
National Marfan Foundation 78
National Mental Health Association 64
National Mental Health Consumers Association 78
National Multiple Sclerosis Society 64
National Myoclonus Foundation 78
National Network of Learning Disabled Adults 78
National Neurofibromatosis Foundation 78
National Organization for Rare Disorders, Inc. 78
National Organization on Disability 64
National Osteoporosis Foundation 78
National Parkinson Institute 78
National Rehabilitation Association 65, 69
National Rehabilitation Hospital 23, 65, 23
National Retinitis Pigmentosa Foundation 78
211
National Spinal Cord Injury Association 65
National Stroke Association 79
National Stuttering Project 79
National Tay-Sachs and Allied Diseases Association, Inc. 79
National Technical Information Service 30
National Tuberous Sclerosis Association, Inc. 79
Nervous System Disorders 73
Neurofibromatosis 78
Occupational therapy 47, 48
Office of Federal Contract Compliance Programs 35, 89-94
Office of Special Education and Rehabilitative Services 33
Orthopaedic Disorders 73
Orton Dyslexia Society 79
Osteogenesis Imperfecta Foundation, Inc. 79
Osteoporosis 78
Ostomy 80
Paralysis 73, 80, 23, 65
Paralyzed Veterans of America 23, 65
Paraplegia 57
Parkinson Disease 73, 78, 80
Personal assistants 43, 50-56, 58, 59, 63, 67, 68
Polio 54, 74, 74
President's Committee on Employment of People with Disabilities 5, 16
President's Committee on Mental Retardation 31
President's Committee Partners 16, 95-151
Projects with Industry 16, 25, 31
Protection & Advocacy for Individual Rights 31, 95-151
Protection & Advocacy for Mentally Ill Individuals 32, 95-151
Protection & Advocacy for Persons with Developmental Disabilities 32, 95-151
Public Health Service 29
Quadriplegia 57
Rare disorders 77, 78
Reader/taping services 50
Readers 3, 43, 50-57, 59, 63, 67
Recovery, Inc. 79
Recruitment 5, 26, 28, 50, 52, 55, 63, 12, 13, 43, 45, 67
sources of 26, 28, 33, 43, 46, 50, 60
Registry of Interpreters for the Deaf 66
REHABDATA 66
Rehabilitation 1, 3, 12, 16, 17, 23, 24, 26-28, 30, 31, 33, 35-37, 47-49, 52, 54, 56,
60, 61, 62, 65-67, 69, 72, 73, 80
engineering 30, 56, 65, 67
vocational rehabilitation 16, 28, 33, 47, 49, 52, 54, 62, 67, 95-151
Rehabilitation Engineering Center at Smith-Kettlewill Eye Research Institute 80
Rehabilitation Services Administration 24, 26, 27, 31, 33
Relay services 2, 11, 68, 197-200
RESNA 67
212
Resources for Rehabilitation 67
Rett Syndrome 75
National Technical Institute for the Deaf 60
Scleroderma 80
Scoliosis 79
Self Help for Hard of Hearing People, Inc. 67
Self-assessment guides 12, 17
Sensitivity training 48, 53, 54, 57, 70, 13, 33, 61, 62, 64
Sensory Access Foundation 79
Sertoma International/Sertomal Foundation 79
Severe disabilities 26, 31, 49, 69, 49, 73, 77
Sheltered Workshops 30, 34, 54
Short Stature Foundation 80
Sickle Cell Disease 76
Sign language 54, 66, 68
Skin Diseases 76
Small Business Act of 1953 30
Small Business Administration 30, 37
Handicapped Assistance Loan Program 30
Office of Civil Rights Compliance 37
Office of Financial Assistance 30
regional offices 89-94
Social Security Administration 32
Social Security work incentives 49
Speech disabilities 79
Speech Foundation of America 80
Spinal Cord Disorders 73, 80
Spinal Cord Society 80
Spinal Network 80
State Technology Assistance Projects 18, 33, 188-191
Stroke 79
Stuttering 77, 79, 80
Substance abuse 29, 32, 56, 57, 71, 77, 57
Supervisory Techniques 16, 35, 49, 55-57, 60
Supported employment 16, 49, 50, 54, 56, 61, 69
Targeted Jobs Tax Credit 16, 28, 34
Tax Credits and Deductions 9, 28, 53, 57, 66
Targeted Jobs Tax Credit 33, 56, 61, 28, 34
Tax Information for Persons with Handicaps and Disabilities 28
Tay-Sachs Disease 79
Tele-Consumer Hotline
Special Needs Program 68
Telecommunications for the Deaf, Inc. 68
Telecommunications Relay Services 2, 11, 197-200
Testing Accommodations 20, 50, 12, 13, 30, 55
The Association For Persons In Supported Employment 49
The Association for Persons with Severe Handicaps (TASH) 73
213
The Association for Retarded Citizens of the United States (ARC) 19
The Caption Center 51
The National Association for the Craniofacially Handicapped 76
The National Scoliosis Foundation 79
Tinnitus 73
Tourette Syndrome Association 80
Trace Research and Development Center 68
Training 1, 9, 12, 13, 16-22, 24, 26-28, 31, 33, 34, 45-49, 51-61, 63-70, 82, 19, 20,
23, 49, 60, 62
ADA Peer Training Projects 17
EEOC Title I Training 12
in alternative dispute resolution 20, 22, 24, 82
independent living skills 26
on accessibility 20, 47, 49, 51, 56, 59, 60, 65, 67
on ADA 9, 12, 13, 16-24, 45-47, 52, 56, 57, 59, 62, 64
on barrier removal 24
on disability awareness 13, 23, 48, 53, 54, 57, 59, 64, 65, 67, 70
on employing people with disabilities 16, 55, 60, 62
on improved services 27
vocational 33, 56, 61, 16, 28, 31, 33, 34, 47, 49, 52-54, 56, 57, 60
Traumatic brain injury 62
Tuberous Sclerosis 79
U.S. Employment Service 33
Uniform Federal Accessibility Standards 17
United Cerebral Palsy Associations, Inc. 69
United Leukodystrophy Foundation 80
United Ostomy Association 80
United Parkinson Foundation 80
United Scleroderma Foundation 80
USDA Extension Service 27
Videos 22, 29, 49, 51, 54, 56, 61, 69, 9, 12, 16, 17, 21, 24, 43, 50, 52, 59, 60, 66
accommodation 69
captioning for 51, 59
on accommodation 16, 43, 61
on ADA compliance 9, 12, 17, 24
on barrier removal 22, 52
on disability awareness 61
on employment and disability 49, 56, 60, 61
Vietnam-Era Veterans' Readjustment Assistance Act 38
Visual impairments 18, 23, 46, 47, 54, 55, 57, 58, 62, 63, 69, 71, 73, 17, 18, 23, 30,
46, 47, 58, 62, 63, 65, 68, 69, 73, 74, 76, 78-80
Vocational Evaluation and Work Adjustment Association 69
Vocational rehabilitation 16, 28, 33, 47, 49, 52, 54, 62, 67
agencies 95-151
Windmills 70
Workplace accommodations (See Accommodations; worksite)
World Institute on Disability 70
214
* U.S. GOVERNMENT PRINTING OFFICE:1992-328-238/70030
To order subscriptions to the
U.S. Equal Employment Opportunity Commission's
Americans with Disabilities Act Technical Assistance Manual,
(Title I)
please use the order form below.
Superintendent of Documents Subscription Order Form
Order Processing Code:
6196
Charge your order.
MasterCard
It's Easy!
VISA
YES,
enter my subscription(s)as follows:
To fax your orders (202) 512-2233
subscription(s) to the AMERICANS WITH DISABILITIES ACT TECHNICAL ASSISTANCE
MANUAL (Title I), (AWDA) including the basic manual and annual supplements for the next two years
for $25.00 per year ($31.25 foreign).
The total cost of my order is $
.
Price includes regular domestic postage and handling and is subject to
change.
(Company or Personal Name)
(Please type or print)
Please Choose Method of Payment:
(Additional address/attention line)
Check Payable to the Superintendent of Documents
GPO Deposit Account
-
(Street address)
VISA or MasterCard Account
(City, State, ZIP Code)
Thank you for
(Credit card expiration date)
(Daytime phone including area code)
your order!
(Purchase Order No.)
(Authorizing Signature)
2/92
YES NO
May we make your name/address available to other mailers?
Mail To: Superintendent of Documents
P.O. Box 371954, Pittsburgh, PA 15250-7954
or order from your nearest Government Bookstore
U.S. Government Bookstores are located in the following cities: Atlanta, Denver, New York, Birmingham, Ala., Detroit, Philadelphia, Boston,
Houston, Pittsburgh, Chicago, Jacksonville, Fla., Portland, Ore., Cleveland, Kansas City, Mo., Pueblo, Colo., Columbus, Laurel, Md., San
Francisco, Dallas, Los Angeles, Seattle, Milwaukee and Washington, D.C. (See your yellow pages.)
Photocopies of this order form are acceptable.