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        "Records of the Office of the Chief of Staff (Clinton Administration)",
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    "ocrText": "For example, four terms that mean about the same thing and are never explained are\nthe following: \"Network ATM Transaction,\" \"Foreign ATM transaction,\" \"Non-proprietary ATM\nfee,\" and \"off-us fee.\"\n\"Bounced check fee\" is not a term that is used, but banks mix and match terms such\nas \"insufficient funds charge,\" \"uncollected item fee,\" \"Overdraft/Non-Sufficient Funds,\" \"Special\nhandling fees,\" \"Returned Check (NSF) or Check paid into Overdraft.\"\nEGREGIOUS BANK FEE PRACTICES\nBanks are increasing the number and types of fees they charge. The following are illustrative\nexamples from the survey. Read brochures carefully. Your bank may charge these fees, or\nother fees like these. Be wary! Brochures are sometimes difficult to decipher.\nHuman Teller Fee\nFirst Chicago (IL) gained notoriety this spring with its announcement of a $3 human teller\ntransaction fee. First Chicago deserves credit for broadening an existing concept. Its human\nteller fee is imposed in the following circumstances:\nThe $3.00 fee applies to banking transactions including withdrawals, deposits and transfers,\nanytime an accountholder's balance falls below the minimum balance requirements and an\nalternative non-human method could have been used. (ATM, Quick Drop or Express Service\nbox or with automated Bank-By-Phone).\nThe minimum balance requirement for a regular checking account is violated \"if the lowest\naccount balance on any day during the month is below $250.\" However, the brochure also\nfootnotes other confusing transaction limitations that make it difficult to decipher when an\naccountholder will be charged this $3.00 fee.\nIn response to the bad publicity, First Chicago has recently modified the way the fee is\nimposed for savings account customers.\nNumerous other banks have ATM only accounts, with human teller fees. Among them are the\nfollowing:\nWells Fargo Bank offers an ATM checking account that charges a $6.00 monthly fee\nand stipulates, \"If one or more in-branch teller transactions are made, a $5.00 additional\ncharge will apply per monthly statement period.\" Wells Fargo also offers 24 hour customer\nservice that allows the privilege of speaking to an \"Express Agent\" over the phone for $1.50 in\nexcess of 3 calls a month. Fees apply even when minimum balance requirements are met.\nNations Bank (TX) lists a $2.00 per inquiry fee in excess of two per month when\naccountholders talk with a human being at the banking center or over the phone with the\ncustomer service center.\nComerica Bank (CA) lists a $5.00 fee \"for teller-assisted transactions conducted at a\nbranch when the ATM is operating.\" This is in addition to a $3.95 monthly fee.\nPIRG'S 1995 NATIONAL BANK FEE SURVEY\nPAGE 8"
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