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FOIA Number: 2013-0661-F (2) FOIA MARKER This is not a textual record. This is used as an administrative marker by the William J. Clinton Presidential Library Staff. Collection/Record Group: Clinton Presidential Records Subgroup/Office of Origin: National Service Series/Staff Member: Jim Kreidler Subseries: OA/ID Number: 1284 FolderID: Folder Title: [The Roper Organization, Inc. - Background Material] [loose] Stack: Row: Section: Shelf: Position: S 66 2 5 1 THE ROPER ORGANIZATION INC. March 31, 1993 Mr. Eli Segal Assistant to the President Director, Office of National Service STUART HIMMELFARB White House Vice President Old Executive Office Building, Room 145 Washington, DC 20500 THE ROPER ORGANIZATION INC. 205 East Forty-Second Street, New York, NY 10017 Telephone: (212) 599-0700 FAX: (212) 867-7008 Dear Mr. Segal: I read about you and your work in the Brandeis Alumni Magazine (I have an MA from CJS, class of '76), as well as in the newspaper, and decided to try to reach you. I would appreciate an opportunity to introduce you and your colleagues to the work we do to understand the attitudes and activities of college and high school students nationwide. Much important information is already available here and new studies are constantly being conducted. Our objective is to generate the kind of information that can help move your efforts forward in a way that will appeal to students and meet their needs and interests. What follows is background information about our work and a proposal that we meet to assess the current situation among students and, perhaps, explore your information needs and future activities. Roper College Track is a market research and consulting service specializing in the college market and is the largest service of its kind. We conduct three national marketing and media surveys among college students each year. We interview 1200 full time undergraduates and 150 graduate students on 100 campuses across the country for each study. All research is conducted on campus. Roper CollegeTrack is the only syndicated study of this market. For many categories, we can provide trend data as far back as 1988. We are pleased that both The Roper Organization and Roper College have been named to American Demographics magazine's list of the Best 100 Sources for Marketing Information for 1991, 1992 and 1993. In the past school year, we also introduced The Roper High School Report. This study was conducted among a representative sample of over 500 tenth to twelfth grade students nationwide in November 1992. It is designed to be compatible with Roper College and, as a result, to offer insights into the important transition from high school to college. Of course, we also interviewed students who are not college bound to see how they relate to those who plan to go on to college. 205 EAST FORTY-SECOND STREET NEW YORK, NEW YORK 10017 (212) 599-0700 Mr. Eli Segal March 31, 1993 Page Two Both the college and high school studies focus on students' attitudes toward social and economic issues which affect them and their families as well as providing information on their financial resources, plans for the future and their other interests. Since these are marketing and media studies, we do focus on consumer activities, media habits, leisure time pursuits and so on. However, we believe strongly that our marketing and media clients can only succeed if they understand the larger attitudinal and lifestyle context in which they are operating. As a result, our studies are able to provide you with an in- depth look at high school and college students' mood and assess how they feel about themselves and their prospects. This includes their opinions on problems facing the country and specific problems facing their school or campus. These questions, for instance, have helped us understand why students express pessimism about many important issues. I have enclosed some materials that describe our work in more detail. However, the best way to convey the breadth of issues we cover would be to meet. I would be happy to come to Washington at a time that is convenient to you and brief you and your colleagues on the mood on campus, how students are paying their college expenses, and many other issues. From there, I hope that we can be your partners in creating a program that expands access to a college education and helps involve students in making this happen. We will all benefit from the program's success. Thank you for your attention. I will call your office to follow up. Vice President Enclosures ROPER TM COLLEGETRACK Background Materials Schedule Sample of Data Credentials Please Mote the Rates Letters ti the Elitir Press Clippings In the chippings section THIS 100 me Roper Organization 205 East 42nd Street New York, NY 10017 (212) 599-0700 Roper CollegeTrack Schedule of Syndicated Studies April 1993 Automotive Study Lifestyle and Media Study--Part I October 1993 Financial Services Study Lifestyle and Media Study--Part II November 1993 Consumer Electronics and Computer Study Lifestyle and Media Study--Part III, *** Special Studies The Roper High School Report (10th-12th Grade Students) The Roper CollegeTrack Television Study *** Extensive custom research and consulting services also available Pre- and post-studies of the impact of college events/promotions Telephone call-back capability The Roper Organization 205 East 42nd Street New York, NY 10017 (212) 599-0700 SAMPLE OF DATA Students' residence: about 90% of students live on or off campus, i.e., on their own and away from their families. Off-campus dwellers are a key target group who have set up their own households for the first time. Telephones: the overwhelming majority of students have personal phones. Car ownership: more than 60% of students own or have cars at college; the cars they own and the cars they plan to buy in the future vary widely, as do the features they desire in cars and their perception of the value and quality of leading car makes. Category Penetration: Roper CollegeTrack examines numerous product categories. In the past month, more than 80% of students purchased regular soda and over half purchased beer. 56% of female students bought a women's fragrance (nearly three-quarters of these students bought a "class" brand). Roper CollegeTrack also provides brand data for each category surveyed, as well as examining location of purchase. What's more, results can be cross-tabulated with media habits, living arrangements, spending level, etc. Consumer electronics: more than two-thirds of students have a personal TV and more than 40% of these sets have a VCR attached and a similar number receive cable TV. One third have a CD player. Entertainment: 75% of students went to at least one movie in the past month. The mean number of movies seen was 2.5 and students represent about 10 million movie tickets in the past month. Media Habits: Over 80% of students read at least one magazine; Roper CollegeTrack reports on readership for about 80 magazines, as well as time spent with other general and controlled circulation print media, television, radio and out-of-home media unique to the college market. The Roper Organization 205 East 42nd Street New York, NY 10017 (212) 599-0700 CREDENTIALS Roper CollegeTrack is a New York based market research and consulting service specializing in the college market. Roper College research has been conducted on campuses nationwide since March 1988. In that short time, it has become the leading supplier of marketing and media information dealing with the college market. RCT's regular syndicated surveys of students' attitudes, purchase behavior and preferences, magazine readership and other media habits have been featured in The New York Times, The Wall Street Journal, USA Today, and a variety of trade publications. Both The Roper Organization and Roper CollegeTrack have been named to American Demographics' Best 100 Sources for Marketing Information for 1991, 1992 and 1993. RCT's client list features major corporations such as AT&T, General Motors, Apple Computer, MTV Networks, Fox Broadcasting, Reebok, Coca-Cola, Pepsi, Kodak, ABC/Capital Cities, Levi Strauss, Toyota and all of the leading college marketing and media services. Roper CollegeTrack's principals are Sherman Agins and Stuart Himmelfarb: Sherman Agins is a veteran marketing oriented research professional. Mr. Agins has been providing research services to advertising and marketing clients for more than thirty years. Before the formation of CollegeTrack, he was Senior Vice President and Group Research Director at DDB Needham Worldwide Advertising (formerly Doyle Dane Bernbach Advertising). He has managed research and strategy development on a variety of national advertisers' accounts, including, Saab, Mobil, American Airlines, GTE, Polaroid, Seagram and Hershey. Prior to joining DDB, Mr. Agins was Vice President and Director of Research at Needham, Harper and Steers Advertising. He has a Bachelor's Degree in Economics from Brooklyn College and an MA from New York University. Stuart Himmelfarb gained broad experience in advertising and marketing during his seven years at Doyle Dane Bernbach where he became Vice President and Management Supervisor. At DDB he was involved in accounts covering a broad array of consumer categories, including: Heinz US (Weight Watchers Frozen Foods and Desserts); Seagram wines, spirits and new products; Chanel; Shasta soft drinks, Ponderosa Steakhouses and IBM. Mr. Himmelfarb is a graduate of the Columbia University Graduate School of Business, where he earned an MBA in Marketing and was a member of the Beta Gamma Sigma Honors Society. He also holds an MA from Brandeis University and a BA from Brown University. The Roper Organization 205 East 42nd Street New York, NY 10017 (212) 599-0700 About The Roper Organization The Roper Organization is one of the oldest marketing and opinion research firms in the world, having been founded in 1933. Roper is probably best known by the public at large for its work in the public opinion, political and public affairs areas. Roper came into national prominence, along with Crossley and Gallup, by having made the most accurate prediction of the 1936 U.S. Presidential election outcome. Over the decades, Roper has conducted thousands of research studies for major corporations, government agencies, and media groups. As early as the 1930s and 1940s, it conducted the quarterly Fortune magazine surveys. The company currently conducts numerous specialized surveys for publication. For example, since 1959 it has published biannual reports on Americans' attitudes toward television, sponsored by the Television Information Office. Since 1985, it has published major reports based on its surveys about American women, American youth, the Federal tax system, the American Dream, affluent Americans, the American way of buying, and others. In addition to its work in the area of public opinion research, the firm regularly conducts proprietary studies in the areas of consumer behavior, marketing and corporate image. The organization also specializes in opinion surveys to be used as evidence in legal and regulatory proceedings. In addition to its studies among the general public, Roper has conducted studies among smaller, more specialized groups, such as opinion leaders, business executives, government officials, security analysts, physicians and so forth. Roper specializes in youth research as well. It conducts annually The Roper Youth Report, a synidcated study of what America's schoolchildren are thinking, doing, and buying. In addition, it conducts on an ongoing basis Roper CollegeTrack, a market research and consulting service specializing in the college market. Since 1973, a principal activity of The Roper Organization has been the ROPER REPORTS, a ten-times-a-year subscription research service. ROPER REPORTS monitors the habits and attitudes of the American public in social, economic, political and consumer areas. It is subscribed to by some 40 organizations which include government agencies; corporations in such diverse fields as telecommunications and information services, oil, autos, foods, retailing and financial services; leading advertising agencies; and both print and broadcast media. Since 1986, Roper has published The Public Pulse, a monthly newsletter analyzing trends in Americans' attitudes, values, and behavior. The Public Pulse currently has more than 1,000 subscribers in the United States and abroad. Roper's international division, International Research Associates (INRA), was founded in 1945 to provide multinational research capabilities to business and government. INRA now has affiliates and subsidiaries in 27 countries and full research capabilities 32 other nations. This division of Roper helped to pioneer comparable multinational sampling methodologies. INRA provides a diverse array of international public opinion and market research services to clients on five continents. In addition to its proprietary research capabilities, it offers a number of syndicated, multi-client services such as INRABUS (an omnibus service conducted in 11 countries simultaneously every month) and the European Opinion Leader Forum (a biannual survey of attitudes of political, business, journalistic, and academic elites in the five major West European nations). The Roper Organization's executive headquarters is at 205 East 42nd street in New York City. This is where the firm's professional staff is located. The firm's parent company, Starch INRA Hooper, is located in Westchester County, New York. This is where the major operating departments-sampling, field, coding, editing, data processing, printing, lettershop, and production-are located. In total, the company has over 200 full-time employees, including senior research executives whose disciplines encompass marketing, economics, international trade, history, politics, sociology, psychology, communications and statistics, as well as sampling design and methodology-and approximately 100 part-time employees. The firm has its own personal interviewing field force across the United States, which it uses for all in-home, face-to-face surveys such as ROPER REPORTS. It maintains centralized telephoning interviewing facilities in New York City (50 monitored interviewing stations), Detroit (20 stations), and Phoenix (20 stations). These offices are occupied by the telephone center administrative staff, telephone sampling and field staff. Beyond these central location interviewing facilities, Roper has an additional 250 telephone interviewing stations in 25 other locations throughout the United States that are used for local interviewing. Roper, through its sister company, E. Friedman Marketing Services, owns intercept-interviewing and focus group facilities in 27 shopping malls across the country. It is one of the leading providers of mall-intercept research and qualitative research. Roper also conducts numerous mail surveys every year, both nationally and internationally. These mail surveys are handled by professionals specialized in mail sample design and executed by the company's own print and lettershop operations. The corporation has its own computers and in-house staff coders, data entry operators, programmers and spec writers. Most data processing for both custom and syndicated surveys are done in-house by company professionals to insure quality and, for proprietary surveys, confidentiality. Roper has been a leader in applying desktop publishing technology to the dissemination of research results. Since 1986, it has invested aggressively in the latest computer hardware and software in order to provide clients with high-quality, professional publications at little or no additional cost to the client, Currently, Roper produces seven monthly newsletters-incorporating text, graphics, and other design elements-up to finished mechanicals. All of its major published reports since 1986 have been produced and delivered to clients in "camera-ready" form for immediate delivery to the printer. Roper maintains its own in-house staff of computer graphic artists, designers, and lay-out professionals using the desktop publishing capabilities. In addition to its newsletter and publications activities, Roper prepares slides, visuals, and presentations of survey results for clients. ROPER COLLEGETRACK™ 1993 Rates Lifestyle and Media Study $10,000 (issued in three reports based on April, October and November surveys) Industry Reports (each) $8,000 Automotive Financial Services Consumer Electronics and Computers Lifestyle and Media Study plus one Industry Report $16,000 Lifestyle and Media Study plus three Industry $28,000 Reports Proprietary Research Open ended question $1,500 Framework question (per 3 items) $1,200 Show cards (each) $100 Additional Banner $1000 Data Tapes or Diskettes available Extra copies of reports $80 Consultation--day rate $2500 The Roper Organization 205 East 42nd Street New York, NY 10017 (212) 599-0700 12 BOSTON SUNDAY HERALD. FEBRUARY 7. 1993 Getting dollars from scholars College 'fests' tap into buying power of hot new consumer set By CHRISTOPHER COX tations just looking at the pers as extensively as older numbers: The current col- adults, Wortzel said. Maga- I I Mohammed. Buffy lege market boasts more zine readership is scat- and Chip can't come to than 13 million students, tered: television viewing is spring break then by who have an annual discre- mixed and "not terribly God, spring break will tionary income exceeding predictable," he added. come to them. $30 billion, according to Wortzel characterized Seeking to tap into the Paul Tedeschi. Tesdeschi is college-age consumers as elusive. yet lucrative, col- president of Collegiate Ad- sophisticated. "very empirt- lege-age market. compa- vantage, a local marketing cal shoppers" who view ads nies are increasingly turn- firm that handles Campus warily and trust only what ing to "event marketing" America Tour. which kicks they hear from people they hyperkinetic promotions off a 40-college blitz next trust or can experience at that combine trade-show month hands-on events. hucksterism with Fort Lau- Many college students "This age group really derdale fun are making buying deci- enjoys the interactive na- "They can't bring the sions for the first time in ture of the event," said waves, the sand, the bikinis, their lives, said Stuart Him- Tony Benis, media director or the beer, but in terms of melfarb, vice president of for Commonwealth Promo- entertainment marketing. the Roper Organization tions, the Boston-based it's pretty much a transfer- which monitors the college creators of College Fest. ral of many events and ac- market "It's a whole festival. tivities," said Eric Well, a There are jeans, compact There's live music, there's principal in Strategic Mar- discs and hair mousse to be comedy. there's fashion keting Communications, sold, as well as more mun- shows, there's entertain- which publishes Collegiate dane Items such as dish ment. And it's all for them. Trends, the big newsletter soap. toothpaste and "There are thousands on campus trends microwave ovens. upon thousands of their col- Last October, for exam- "They have a remark. leagues, their peers, stand- ple, College Fest: Way able amount of current ing there, milling around More Weekend attracted al- buying power," Himmel- with them." most 19,000 students and farb said. "Their posses- Ashley likened the exper- 150 advertisers to Boston's sions, in terms of durable lence to the produce-in- John B.Hynes Veterans and non-durable goods, are duced hysteria of the Hay- Memorial Convention remarkably high." market. Center. The several million stu- "For some reason, Hay- It was a two-day orgy of dents who live off-campus market is the most misera- free product samples, live have established indepen- ble, frenctic atmosphere, music and every diversion dent households, Himmel- but you enjoy it because from a mechanical bull farb said, and companies you know you're going to ride to a hollering contest to would do well to cultivate get 12 tangerines for $1," he a "best torso" competition brand loyalty now rather said. "But this is with more short of Connie Francis than later. energy, the whole youth singing "Where the Boys The college crowd. he vibe." Are" said, "is an entry point into Companies have recently "The fact there were the adult market, rather begun pouring ad dollars MARKET-MAKERS: Tony Benis and Betty Fulton of Commonwealth Promotions say great bands there and grab than an ending point in the into promotions such as 'event marketing' is an effective way to reach college students. Staff photo by Anthor Polock bags compelled me to at- teen market." College Fest and Campus tend: you know how it is However, ad experts America Tour. In the 1980- In addition to cultivating the fee is a deal pers of their generation. al- when you're a poor stu- view college students as a '90 academic year, Weil brand loyalty, the events al- "They pay their $5, they ready seem jaded beyond dent" said Corin Ashley, 24, notoriously difficult market said, companies spent low companies to promote get this survival bag full of their years. a Berklee College of Music to tap. about 8 percent to 9 percent tie-in sales or conduct mar- stuff and they go to College "More and more people grad who has attended the Lawrence H. Wortzel, of their college-directed ad ket research. The Reebok Fest and they get tons of my age are being marketed annual College Fest promo- professor of marketing at dollars on event marketing. store on Newbury Street re- free stuff: CD samplers, to constantly," said Ashley. tion as a consumer and, Boston University, said the During the 1990-91 year, deemed 2,000 coupons dis- baseball caps, T-shirts, "They're always aware of with his band, Atlas group is "rather difficult" to said Well, the percentage tributed at the 1991 College sweat shirts, earphones. that They just say, OK. Shrugged. as a performer. reach via traditional media rose to 13 percent; in the Fest, said Benis In just They get easily $50 to $100 let them market to me for a The CEOs of Fortune 500 techniques. 1991-92 academic year, the three hours, tape manufac- (worth of merchandise)." few hours, then ru get these companies get heart palpi- They don't read newspa- percentage swelled to 24 turer Maxell saw 750 atten- These savvy consumers, free CDs and cool cou- percent. decs to the 1992 College the best and brightest shop- pons.'' When Berklee celebrated Fest complete its five-page its 25th annual jazz festival survey. yesterday, 5,000 "gig bags" The astounding hook to - each containing more than a dozen freebles and College Fest is Its admis- sion fee (Campus America FOR NFORMATION discount coupons - were handed out to high-school Tour is free). It is promo- and college students. tional genius: Thousands of students shell out $5 In Among the items were a Here's a look at what full BMG jazz CD sampler, order to get the pitch, the shmooze, the come-on. colleges Schick razors and Blistex RWD microwave lip balm. "To be surrounded by all 60 percent television Marketing people, said those kids," said Guess? VCRs spokesperson Leah Levy percent rented movie video Benis, "love targeted sam- month pling oportunities." Soltas, "and they're paying percent went to an off-campus in past month percent went to an on-campus movie in past month The jazz CD? This, after to come in there 27 percent own compact-disc all, is a music school. The "It's a reflection of my 52 percent own audio equipment razors? For many students, generation," said Ashley. 66 percent have a vehicle at college it's shaving Indoctrination "We grew up watching 40 percent plan to buy a vehicle in the next two years 46 time. But Blistex? "You do commercials as entertain- percent have used an ATM in last week 43 percent have used a computer the last week any sort of wind instru- ment" 35 percent traveled on spring break ment." Benis explained. Betty Fulton president of 20 percent bought traveler's checks the last year FREE-FOR-ALL: Students scramble for giveaway "you need to take care of Commonwealth Promotion, Source: Roper College items being tossed into crowd at College Fest '92. those lips." said most students think Letters College Students, at Least, Aren't Apathetic To the Editor: rise as a result, 80 percent favor Gov- A June 28 front-page article char- ernment assistance to provide day acterizes young people 18 to 29 years care for working families; 80 percent old as "indifferent toward public af- favor prosecution of drug users, and fairs" and current events, and you 78 percent indicate that they do not quote a Times Mirror Center for the believe that equal opportunity exists People and the Press study that for all Americans. states they are a group that "knows We do not share the view that this is less, cares less, votes less and is less an "indifferent generation." What's critical of its leaders and institutions more, all people 18 to 29 cannot be than young people in the past." lumped into one uniform group. While Our research among college stu- we cannot speak for the noncollege dents nationwide since March 1988 population, we can point to three years leads to a different conclusion - of studies on campuses across the there are among 18- to 29-year-olds a country that this is a vibrant, opinion- crucial core group of students that ated, active group. They'll be heard does care, does vote and is aware and from. STUART HIMMELFARB critical of the world around them. New York, July 9, 1990 College students have strong opinions The writer is president of College- about the major issues facing the Track, a market research and con- country and are active consumers of sulting company. major news media, from newspapers and news weeklies to television news. A summary of key findings: Three-quarters of undergradu- ates are registered to vote, and 83 percent of those voted in the 1988 Presidential election. Both rates are far higher than-those for their non- college peers or adults as a whole. College students are critical of our national leadership. More students ap- prove of Mikhail S. Gorbachev's per- formance (81 percent) than President Bush's (63 percent) or Vice President Dan Quayle's (40 percent). Students are especially critical of the business community's environ- mental efforts. Asked to rate the busi- ness community on a 10-point scale for protecting the environment, stu- dents gave business a grade of less than 4. Only 7 percent of undergradu- ates gave it a rating of 7 or higher. By a 5-to-1 margin, students rank the overall quality of Japanese prod- ucts over those of the United States; there was even a slight preference for the quality of products from West Germany. By better than 2-to-1 stu- dents rank the Japanese economy over the United States as the strong- est in the world. In our news media studies, News- week and Time are consistently the leading publications read by students and news is among the top five televi- sion programs they report watching. Eighty percent read their local news- paper at least weekly and more than a quarter read it five or more times a week. More than 90 percent read their campus newspaper. Sixty percent indicate that they have become more politically aware since coming to college. A similar number indicated their political views had shifted since coming to college. Asked If they were likely to be in- volved in political organizations or activities after college, about half an- The New York Times swered that they would. More than 90 percent of students favor a woman's right to choose abor- tion; 63 percent favor elimination of Investments in South Africa; 89 per- cent favor stronger protection for the SUNDAY IIILY 15. 1990 College Students Show Little Voter Apathy To the Editor: tion between a woman and her doc- "Is the Vote, Too, Wasted on tor; 88 percent favor efforts to pro- Youth?" (The Week in Review, June tect the environment even if this re- 30) provides a pessimistic account of sults in higher prices; 69 percent the participation of younger voters in favor gun control; 75 percent do not elections on the 20th anniversary of believe that equal opportunity exists the 18-year-old vote. for all Americans. However, the low turnout among Three-quarters of students dis- all 18- to 20-year-olds does not tell the agree with the statement "environ- whole story of youthful voters; mental problems today are so large among college students, voter regis- that there is little a person can do to tration and voting are high. make a difference," indicating a In a study conducted by Roper Col- sense that concerned citizens can legeTrack in February 1989 among help solve some of the major prob- 1,200 full-time students on campuses lems facing the country. across the country, we learned that 71 While you highlight the problems in percent of students in four-year and voter participation and civic-minded- community colleges who were youn- ness that affect many segments of the ger than 21 were registered to vote population, one group is benefiting (as were 82 percent of students older from the right to vote. And who knows than 21). Asked if they voted in the what this group of active voters will 1988 Presidential election, more than accomplish if the right leader 80 percent of registered students, re- emerges and asks them to do some- gardless of age, responded that they thing. STUART HIMMELFARB had. From these figures, college stu- Vice President, Roper Organization dents are nearly twice as likely as New York, July 1, 1991 their noncollege counterparts to have voted in the 1988 election. Enrollment figures from the Department of Edu- cation show college students repre- sent about 4½ million votes. The self-absorption and lack of in- terest in current events that are often used to explain low turnout among younger voters are less evident on campus - many students are aware of and interested in current events. A study we conducted last fall, "The MTV-CollegeTrack Report," ex- plored many of these issues: One in five students is involved in political activities or organizations, and about half plan to be involved after college. More than 60 percent try to follow what's happening in politics. About 60 percent have become more politically aware while at col- lege, and not surprisingly, this sense increases with year of study. Two-thirds of students say their political views have changed while at college, including about 50 percent who say they have become more lib- eral and 15 percent who have become more conservative. Students hold strong opinions about major issues facing the coun- try: 91 percent favor distributing birth control information to high school students; 76 percent favor keeping the decision to have an abor- THE NEW YORK TIMES EDITORIALS/LETTERS THURSDAY, JULY 18, 1991 BIG FANS If you want 10 know what'll be hot on TV paper. has enough trouble on her hands Campus campus attitudes on tomorrou; look at The paper's sports editor-a Cheers "The Simpsons everything from fan-always beats her to the office TV. is still a pretty AIDS to shampoo- what college kids so she has to hoof it back to the lounge at as opposed to 28 ON CAMPUS her dorm. Shapiro Hall. For that sacred good conversa- hours for the aver- are watching 60 minutes. no gabbing. no cooking. tion piece. We age 18-plus adult. today-it's what "There's a real sisterhood." she explains. appreciate its Click over to NBC. Is that what kids go to school for? twisted humor. hear the same tune. the networks do! Aren't Harvard undergrads. at least. The Cosby "They're most likely buried in a pile of Show is defi- to catch the wave of Proust and physics? a trend before it Only some. "We were nitely not on breaks." says Nich- suckled on MTV." says our list." By Alice Cary olas Schiavone. vice- Harvard senior Dave -Catherine Thorpe, president of Media can't believe Sam and Mandel. Dan Pereira. Senior. "I Columbia University & Marketing Re- Rebecca aren't going to his colleague on the search. Ditto at ABC. have a baby!" moans Harrard Lampoon. where Marketing and Research VP Dick Adriane Shuman, a sopho- says. "At the Lampoon Montesano notes: "As a prime-time group, more at Springfield College in we use television as a they can turn a fad into something real." western Massachusetts. as reference more often About two-thirds of today's under- she zaps off Cheers and col- than Dickens." grads lug TVs to their rooms. according lapses on her pillow. 10 CollegeTrack. More than half the sets "It would've been cute to 0 n campuses across come equipped with remote controls. ca- see a little Sam Malone run- the country. Bart's ble. and VCRs. CollegeTrack says these ning around." laments Kristin still cool. Letterman entertainment hounds have dollars to Lavin, her roommate. rules. and Becerly Hills. Inside the cinder-block 90210 is making them walls of Room 711. Inter- drool. Students' TV Top Ten national Hall. amid dirty laun- While Mom and Pop Four-year undergraduates nation- dry. dictionaries. and 112 and settle in for another wide were asked 10 name the Public Enemy posters. the night of 60 Minutes and shows they watch most frequently two coeds and five others— Murder. She Wrote 1. Cheers the usual Thursday night dorm dwellers crave 2. The Simpsons crew-have gathered. Shippets cutting edge. Network 3. The Cosby Show of Bererly Hills. 90210 filter execs call them trend- 4. Beverly Hills, 90210 in from another room down setters. "the opinion- 5. Saturday Night Live mmmmy the hall. Shuman picks her leader audience. They're 6. Days of Our Lives will over sprawled bodies to the first to explore the A Different World shut the door. drown out the distraction. TV time Jessica Shaw (with headband) and dial." says Andrew Fessel. senior VP of Columbia University pais tune in to a dorm TV In Living Color Thursday night, it seems. is decision Research and Marketing at Fox. Married with Children time at Everywhere l'. The bickering achusetts pals don't room with Barnard Students are certainly much more selec- used to be over Bill or Bart: now it's Sam tive: although 92 percent say they watch 10. Late Night with College/Columbia University junior VS. Dylan and Brandon-and Fox's heart- regularly. students view an average of David Letterman Jessica Shaw in New York City. Shaw. throbs are gaining on the aging pitcher. who helps pen a column called "Beverly only 17 hours of TV a week. according to L.A. Law Good thing Shuman and her Mass- Hills UnZIPed" for the Columbia news- Roper CollegeTrack-which measures TV TDE APRIL IS Reg dent here at Letter. Campus Sound spending. trend-set- Where the Boys and Girls Are man. Just the whole ting campus crowd. creator Matt Groening. TV feel of the office." "Myfriends "We cannot allow definitely isn't in. But Late-Night Hosts with the Most signs in the halls to tow in more Trekkies. Perhaps such nouveau kitsch accounts on Thursday Nights Morton stays abreast and I have this that level of numea- Groening's gang is. as well as the king of soho under- for the newest cult hit: Mystery Science Who's more popular on campus? Ted Danson (left) or of what's hot and thing, where if sured audience to almost the entire Fox lineup. gradilates crowned as their.midnight monarch Theater JOOO on cable's Comedy Central Luke Perry? Here's how their shows fared with students: what's by sitting Hawaii Five-O continue. because which garners praise on al- channel. MST 3000 fans join host Joel the advisory board of comes on, we hundreds of mil- most every campus. Hodgson and his robot sidekicks as they CHEERS BEVERLY HILLS, 90210 the National Associa- have to sit lions of dollars of "Fox is gutsy and trendy. watch had movies and offer a constant tion of College Broad- value are not being and the kids are excited by David Letterman comment of wisecracks. Students adore there and Men Men casters, along with accounted All's that," says Dr. J. Gregory (37%) their savvy slings at such fare as "God- (33%) such other notables as watch il, no (8%) Montesano told Eler. Payne, chair of the Comm- zilla VS. the Sea Monster." "Anyone who media mogul Ted matter how traic Matia maga- unication Studies Division at Arsento Hall watches for 10-min- Campus Sound Turner and MTV's many episodes zine in a 1990 inter- Emerson College in Boston. (28%) utes falls for it im- Women Women From Harvard to the mediately," says Bill "I don't think Doug Herzog. they run." view. NBC's Schia- (21%) (20%) No wonder, then. vone calls the mar- University of Kansas, kudos Daly. a junior at too many peo- that MTV follows un- -Dave Mandel ket "under-research- goes to such shows as Married with Children and 1 Emerson. ple here like Senior Harrant Source Rose ComergeTrack dergrads to Daytona University ed. undervatued and Johnny Carson (10%) Jay Lane (5%) Penn State senior Bart Simpson. during spring break. misunderstood." Parker Lewis Can't Lose, Bob Reap is also a He sasses his pend-more than $25 billion total buy- hosting live shows on the sand: that So. just what does this trend-setting which dare to be different. Students tend irreverent and alive. Shows that break a MST 3000 junkie. parents and 18 power-especially on stereos, cloth- Morton keeps the college music charts crowd hunker down to watch? to skip the mainstream, agrees Jeff format and occasionally shock and be but since the show Ig. music, and computers. Advertisers on his desk, making bookings according. There's late-night. of course. long a Southard. who runs U Network. a satel- wilder." Twin Peaks used to be a sign of can't be seen at his has no respect gure if they catch them now. before ly; that Bob Costas schedules his Later student standby. Letterman is the clear lite link of student-produced shows network nerve: now there's Northern college. he's work- for authority" rand loyalties are formed. they've got shows with hip guests for college breaks. choice among males, CollegeTrack says, beamed to more than 100 campuses. His Exposure. ing with Comedy -Mike Hicks he young consumers for life. Yes, coeds are being courted-but. while women are split between that viewers want "just about anything that's Hold on to your mooses. though. Central to stage in- Junior. Oml Roberts University ironically. not counted. show and Arsenio. Collegians also yearn for home cookin' dependent screen- Thisn Campus Sound Bite To Mom. Pop. teeny-boppers. too- The Nielsen ratings service doesn't Daytime soap op- TV every once in a while. Something to re- ings. "It will sweep regularly measure "out-of-home view. eras are also popu- "TV is taboo here's why you should take a break from Designing Women and Couch to ers." those who watch in dorms, offices. lar on campuses, here. It's the Next Week in mind them of Mom and Main Street. Old the campus like wildfire." he predicts. GUIDE friends-some from programs older than Harvard sophomore Josh Lieb thinks beck out the current campus viewing bars, hotels. And that bothers the three with Midwestern mass media the students themselves-like Gilligan, he may understand the entire campy habits. Like it or not, what the college major networks, which have watched and Southern stu- and it's evil. Burt Reynolds Mary Tyler Moore, and-best of all-Jan. craze. "A lot of people our age have a rowd latches on to today, you may well their share of the prime-time viewership dents the most like- But MacNeil/ Peter. and Cindy. stomach for bad TV." he says. "It's so rare ** watching tomorrow, either as fleedgling drop from 92 percent in 1977 to 62 per- Bounces Back ly to seek out the The Brudy Bunch, alas. is hip. to find anything good. I don't want to see Lehrer always hows given wider exposure. or imitations cent in 1991. They want to count every afternoon suds. draws a crowd In an exclusive TV "It's SO right it's left." says Greg Young. anything that tries." rying to cash in on the latest hits. Under- viewer they can get-especially the free- As for prime a senior at the University of Missouri's Bad TV. good TV. the truth is that time. students sur- in the commu- GUIDE interview the grads, after were among Columbia campus. *We say the lines In while undergrads may profess to prefer be first to pronounce Bart nity center. If superstar reveals: If You Can't Beat 'em, Form a Club veyed by TV GEIDE each other." he says. "It mirrors the way I high GPAs and hours at their IBMs. TV is agree they're bored anyone tried to his past demons Simpson a national hero, grew up." says Harvard's Pereira. their dirty little secret. and the first to tune in to Arguments among small-screen-struck dorm denizens over what to watch are nothing new. A frat with the big three. switch it to (including a false Given this penchant for old and new. "This is embarrassing." says Uni- rumor that he had AIDS) the trendiest of trends combines both. ABC's Twin Proks, a shoot- spat helped put Vanderbilt grad Jim Clark in busi- tired of the tried and versity of Kansas junior Scott Wilson. *1 CBS, people ng-star phenomenon that true. "All the sit- how wife Loni Anderson, son Witness the success of Star 7Yrk: The Next probably watch about 20 hours a week." ness. In 1979. while battling a bothersome coms are the same." would freak." programmers are still try- -David Wagner Quinton, and his TV show saved him Generation, which undergrads praise Back at Columbia's Shapiro Hall in M*A*S*H contingent at his Nashville ng to replicate in longer- campus, he and three Phi Kappa says Linda Gwilym. Sexior, The Emprover a candid look at the ups and from Coast to Coast. Slick. they call it. the New York. Jessica Shaw silences her asting form. Sigma brothers founded The Andy a senior at The Sinte College talua most visually excit- downs of his roller-coaster career. Campus Sound Bits troops for another night of thrills from For proof positive of Griffith Show Rerun Watchers Club Evergreen State mater of Simpsons m ing show by far. La La Land. "Everybody here likes to say above Mall (inework) "One of the student power. talk to 11% (Griffith is pictured at left). It's still College in Washing- PLUS: Racially diverse. on they don't watch TV." she says. "But I terman producer Robert going strong: "Presiding Goober" ton state. "We're top of the issues. biggest hils is think it's all a lie. I totally plan my sched- Clark oversees about 20,000 supposed to believe these people are Adieu to the Huxtables Morton. He calls their in- Evergreen State stu- Tiny Toons." ule around 90210." Juence "obvious." adding: members, more than 650 chap- normal? Problems are resolved in 22 A photo-filled farewell to The Cosby dents filled a hall to Nim Cary is a Massachusctts-basrel Indance The sensibility of that col- ters, and a thriving newsletter. minutes?" At her liberal. "alternative" Show, featuring a tribute by Coretta watch big-screen -Ken Peregos Senior. University of writer. Shr graduated in 1981 from the "g" age is very, very evi- school. whose alumn include Simpsons Scott King. Don't miss it! episodes. University Maryland, Baltimon University of Maryland, where she majoried of Missouri fans post in English and Dick Van Dyke Show mems a 114: MMI. 15. Page 18 ADWEEK/July 13, 1992 HIGH HOPES With the debut of 'Melrose Place,' Fox is out to extend its franchise on the youth market and to prove itself as a full-time network. or Generation X, the crowd in its early 20s F audience spans all the way down to 8-year-olds. that finds itself psychically adrift in an in- The appeal of 90210 can be found in the show's creasingly complex time, Fox Broadcasting family aspects, says Irma Zandl, president of youth has a place in mind-Melrose Place. Much is market consultant Xtreme Inc. "When you get be- riding on the hour-long drama series, which was con- yond all the cute girls and guys, at the core you have ceived as a way for the network to extend the success this one strong traditional family with strong va- of Beverly Hills 90210 to an older demographic. lues," she says. "That's one of the reasons Cheers A critical component of Fox's move to a seven-night has been SO popular with young people for SO long is schedule this year, Melrose Place is the biggest test that it represents a really strong family." yet of whether the network can play with the big boys. The apartment house on Melrose, like the bar on Launched last week with a 90-minute premiere, Mel- Cheers, is designed as a communal place where its rose moves into its regular time slot this week on residents are bound together as a loose-knit family. Wednesdays at 9 p.m., following new episodes of 90210. For this generation, adds Zandl, family, community Industry observers say the Melrose-90210 pair- and sex trigger a potent and emotional mix. ing could make Fox almost unbeatable on Wednes- "The most powerful aspect of Melrose Place is day nights among 16- to 24- that it deals with real situations," says Andy Fessel, HOLLYWOOD year-olds. The network has senior vp/research and marketing at Fox. "It is lined up Dr Pepper, Nike and helping teens and young adults to understand the the usual assortment of fast- depth and diversity and challenges in their lives." food outlets to advertise on the While that may be a bit of a reach, Roper re- show. National 30-second spots search indicates that many members of the Fox au- CONFIDENTIAL are reportedly running about dience agree with that assessment. "Fox has come $125,000 (similar to prices for up with a formula, an attitude, that is very appealing 90210). BY BETSY to college students," says Himmelfarb. "Melrose Expectations for Melrose Place is going to represent something to trade up to SHARKEY Place are high among those who for some of the 90210 college viewers." track the 5.6-million strong col- Chuck Bachrach, senior vp/network and pro- lege market-the population segment that is the show's gramming for Rubin Postaer & Associates, says it core audience-partly because of the show's location on will take several shows before Melrose Place can be the schedule, and partly because of its positioning. pronounced a winner or a loser. "If they can spin Although Melrose Place is set in one of the hippest this as they've done with 90210, they could very well areas of Los Angeles-the Melrose district features be on their way," he says. everything from '50s-style diner Johnny Rockets to Fox has done much to give Melrose Place a good shot punk clothier Retail Slut-the network is pitching the at success. It has run highly stylized promotional teases show as a state of mind. In promos, Fox has worked for months and woven plot twists into Beverly Hills hard to set up Melrose as "a place where you fit in." 90210 to help set up the show. Some of the initial epi- The visual subtext-a sort of James Dean, blue jeans sodes of Melrose Place will be seeded with characters and tortured grit-catches the vulnerable side of the and storylines drawn from 90210. That sort of blending show's stars, who nevertheless have the looks to in- has launched some of the most successful shows in TV sure they will slip right into the Melrose scene. history, including Laverne & Shirley (which grew out of "College students right now are dealing with a Happy Days) and more recently A Different World great deal of anxiety about their careers, their fu- (which was spun from The Cosby Show). ture, their relationships," says Stuart Himmelfarb, Stacking the deck further in Fox's favor is the vice president of The Roper Organization, a leading network's franchise among college students, thanks public opinion polling firm. "A program like Melrose to shows like The Simpsons and Married With Chil- Place is a bit of empathy, a bit of release." dren. "Once something catches on, college is an en- Fox is counting on Melrose and its post-high vironment in which anything spreads quickly," says school themes to bolster the network's standing as Himmelfarb. "They're watching TV in dorms, and the choice of the young. 90210 consistently places in TV viewing is much more of a social thing. So what's the top 10 among shows watched by college students, hot gets hot very, very quickly." With Melrose according to the Roper College Track survey, and its Place, Fox is hoping for a very hot summer. RETAILING Colleges' Student Unions Face Big Test And the Answers Areon the Bottom Line By PAULINE YOSHIHASHI Staff Reporter of THE WAI.L STREET JOURNAL Colleges and universities, squeezed by university dwindling budgets and spiraling costs, are giving their student centers crash courses in Retailing 101. At the University of South Carolina at Columbia, an on-campus mall offers ev- erything from clothing. flowers and frozen yogurt to new hair styles, airline tickets and contact lenses. Scholars can drop by Colorado State University's expanded stu- dent union to buy a new computer, and also rent skis or hiking boots for a week- end of work and play. Scores of other campuses across the na- tion now offer brand-name fast food, con- venience stores, computer software, com- pact disks, and services of all sorts to meet the demands of an increasingly affluent student body. As higher education strug- gles through waves of cost-cutting, colleges are in effect turning to their own cus- tomers to keep student centers afloat. Extra Funds "We have to better respond to the needs of our population, and become fiscally re- sponsible, too," says Manuel Cunard, di- rector of Colorado State's Lory Student Center. As enrollment in higher education grows only modestly from about 13.6 mil- lion students currently, schools will have to SALI TRAVELL scramble for extra funds in coming years. The Lory Center is a textbook case of the push for profitability. In the mld-1980s, it was in a jam. With $250,000 in debt, the center couldn't meet bond obligations on the building and was in technical default. After a quick review and a boost from another bond sale, the university began overhauling the center by converting its 450-seat cafeteria to a food court that pro- duced a tenfold jump in revenue, Mr. Cun- Gary Zamchick ard says. Then came a $1.2 million over- bowling alleys, video arcade, game room as consumers than we gave them credit haul of the bookstore, which now boasts a and outdoor-equipment rental shop. for," says Stuart Himmelfarb of Roper 65-foot archway reminiscent of a suburban Last year, the center produced $18 mil- CollegeTrack. a market-research firm that shopping mall and offers more soft goods lion in operating revenue at the 20,000-stu- specializes in college students. along with the standard fare of books and dent campus, and relied on student fees for school supplies. less than 7% of its total operating budget. Discretionary Income The center includes a Hardee's fast-food "We have about 320,000 square feet, and The firm says students at colleges, uni- outlet, a travel agency, ice cream parlor, we're using every inch." Mr. Cunard says. versities and junior colleges control about hair salon, three banks and a recently Student surveys may lead to even more S13 billion in discretionary income. which opened computer hardware store. Those services, such as dry cleaning. amounts to a per-student average of $134 a businesses complement the union's ball- "College students are far more active month spent on nonessential items such as rooms and lecture halls, as well as its and acquisitive, and far more experienced Please Turn to Page B5. Column 5 THE WALL STREET JOURNAL. MONDAY, MARCH 16, 1992 THE WALL STREET JOURNAL MONDAY, MARCH 16, 1992 B5 MARKETING & MEDIA Student Unions Face An Important Test Over Bottom Line pulling "The Satanic Verses" off some Continued From Page BI cosmetics. entertainment and eating out. campus shelves in 1989. "We report to the other locations. [college ] administration when an issue like Some student unions can be victims of "They're also very mobile, and very selec- tive," Mr. Himmelfarb notes. "The chal- that comes up," says Alan Kahn, president their own success. Local merchants in. lenge to retailers is to capture their atten- of Barnes & Noble Bookstore Inc., which South Carolina and elsewhere have raised, tion." operates more than 240 campus stores un- a fuss over on-campus stores, arguing that der its college division. a university's tax-exempt status puts off Richard Wertz, vice president. business In California, some student groups at campus small businesses at a disadvan- affairs, at the University of South Caro- the California State University at North- tage. Schools have run into similar spats lina, notes that some businesses just aren't made for colleges. "Greek logo things for ridge and other campuses have fought the over on-campus rock concerts and other fraternities and sororities work well, but opening of Carl's Jr. fast-food restaurants moneymaking enterprises, and most take) you can't be selling cashmere sweaters," because of the political views of Carl pains to avoid town-and-gown publicity he says. Karcher Enterprises Inc. founder, Carl N. flaps. Some invite complaining town mer- But mixing marketing and academia Karcher. Mr. Karcher has supported anti- chants to set up branches on campus. abortion political candidates and proposals Despite those issues, the rush to retall- can spark some philosophical as well as that some groups have called homophobic, ing continues. Follett Corp., of Chicago, practical problems. one of the nation's biggest campus-book- "The idea of comparing student unions sparking student protests. "Carl will con- to shopping centers is one that's caused tinue to exercise his right to free speech," store operators with more than 400 outlets, some people to bristle-it's too crass, too says Shirley Bracken, a Karcher Enter- reports that more than 35% of its business commercial and lacks the educational prises vice president. on campus now stems from supplies, food, Moreover, the business end isn't as easy snacks and other nontextbook items. The component," says J. William Johnston, as- sistant vice president, student affairs, at as it may look. Marriott Corp., whose edu- company Is branching out into coffee Southern Methodist University and presi- cation-services unit pulls in $670 million shops, custom publishing and other areas dent of the Association of College Unions- in revenue from 430 colleges and universi- to bolster profit. ties, says operators can find it tough to ad- If students still want to go off campus to International. "But philosophically, they're just to having a highly seasonal group of shop, the student unions might provide the the community center of campus, and malls have become that in our society." employees and customers. Most have to wheels. "If we could figure out the space, Pragmatists argue that without money- squeeze 12 months' profit out of the nine we'd put in a car-rental agency," says the generating student-union businesses, funds months when most students fill campuses, University of South Carolina's Mr. Wertz. for other academic and social functions and hire and train new groups of em- "We're willing to try any number of things will be limited or cut off entirely. "This is ployees more often than restaurants in that might work. a research campus, and we feel that as many resources as possible should go to- ward that," says James Carruthers, direc- tor of the Price Center, the student union at the University of California at San Diego. "That's part of our function." But outside businesses can be thrust into social and political flaps, such as the brouhaha over bookseller Barnes & Noble Young America Still Fosters Entrepreneurial Ambitions 'Baby Busters' Strike Out on Their Own, but Wealth Is Not Sole Motivator By MICHAEL SELZ les. 12% of college freshmen last year said did several years ago, many young adults mand from students. Today. such course Staff Reporter of THE WALL STREET JOURNAL succeeding in their own business was es. aren't complaining. "Ten years ago young work is as popular as ever. Indeed. the The 19S0s may have been the decade sential or very important to them. This people had the romantic view that entre major is SO highly coveted at the Univer of the youthful entrepreneur-but so far was off from the 1957 to 52% in the mid preneurship was a way to great wealth." sity of Arizona in Tucson that half the Stu: the 1990s are holding their own. 1980s. but about the same level as in the says Paul Reynolds, a professor who dents who apply for it are turned away. Only vesterday. it seems. magazines 1970s. teaches entrepreneurship at Marquette Britton Dornquast, an Arizona entrepre. glamorized one twenty-something whiz kid after another who made a fortune starting An Independent Life Style University in Milwaukee. "You get the neurship graduate who last year opened sense now that they think it's a way to a business in a garage. Thousands wanted In a survey last November by Roper his own music store. says he raised $40,000 maintain some autonomy." to follow his example-and record num- CollegeTrack. a unit of the Roper Organi- to fund the venture with a business plan he Moreover. far from discouraging young developed in school. His success "was a di hers actually did. zation, 38% of the 1,200 students questioned people. economic hard times actually Now the go-go years are over. Business at 100 colleges said owning a business rep rect result of that program." he says. makes business ownership seem more ap- failures last year rose HS from 1990. resented an excellent opportunity for a Freedom isn't the only motivating force pealing to some than risking arbitrary cut- successful career. That was far more than for today's starting entrepreneurs "I while business formations plunged 33% backs at a big company. "This generation from their peak in the mid-1980s. Talk of the 24% who said the same of working for of students is facing a high level of anxi- Tomorrow's getting rich quick through owning a busi- a large corporation. "Today's students are ety. far more than they ever thought" they ness has gotten scarcer. very individualistic. and entrepreneurship would. says Stuart Himmelfarb. a Roper Entrepreneurs Yet a large share of America's youth would be very consistent with that." says vice president. In such an environment, Share of college freshmen who say succeeding still feels the pull of the entrepreneurial Eric Dey. the Higher Education Research "they're saying the best way to get ahead in their own business is essential or very life. According to a long-running survey by Institute associate director. is to start your own business." important the Higher Education Research Institute at If business ownership seems a less 60% the University of California at Los Ange- promising road to enormous riches than it Baby Buster Values The nation's 48 million "baby busters." 50 generally defined as 18-to-29-year-olds who grew up in the shadow of the 77 million 40 baby boomers. also say that getting ahead means more than finding work in a shrink- 30 ing job market or making loads of money. They also are looking for greater job satis- 20 faction and independence. "A lot of hot-shot guys go out and make 10 a million bucks as entrepreneurs. but that 0 was never a goal for me." says Christo- 1971 '73 75 '77 79 '81 '83 '85 '87 '89 91 pher Good. At age 26 two years ago. he founded Good Food Systems. a Cincinnati Source Higher Education Research Institute UCLA provider of bar-code scanning equipment to school cafeterias. "I knew I'd be OK if agree there's more to life than money. but I did something I was happy doing and was we all want a life style that only a certain in control of my life." amount of money gets us," says Thomas Another entrepreneur. 26-year-old Mark Knapp. the 27-year-old founder of Club McWilliams. says he started his paint con- Sportswear Inc., a clothing maker in Ir. tracting firm in 1988 because he wanted vine. Calif., where he says annual sales the freedom to "channel my energies in reached S10 million last year. any direction I wanted. I wanted to do To many. contributing to society also things my own way." ranks highly. "I want to be a person who Mr. McWilliams says he built the firm's 20 years down the road can look back and sales to $200,000 annually before enrolling say, 1 was instrumental in creating some- :2 THE WALL STREET JOURNAL MONDAY. APRIL 6. 1992 last year in the M.B.A. program at the thing. I left a mark.' says Vishal Agar- University of Massachusetts at Amherst. wal. a 20-year-old finance major at the After getting his degree. he says. he may University of Arizona. work for another firm to improve his busi- Inevitably. some entrepreneurs throw ness skills. But he intends eventually to all their energies into their businesses at start another company. the expense of almost everything else-just Conforming to the culture of a big com- as they always have. Keith Alper. the 29. pany would stifle his creativity. Mr. year-old founder of Creative Producers McWilliams says. "I'd be selling myself Group Inc., a St. Louis supplier of corpo- short in a corporate environment." he rate-training videos, admits he's a worka- adds. holic. "I'm married to my business." says Popular Programs Mr. Alper, who puts in 12-hour days and works on weekends. "I'm losing my hair. Ann Abady. a 22-year-old senior at Bay- People say I look 35." lor University in Waco, Texas, says that as But freedom of action appears to be a an entrepreneur. "you don't have to go particularly important entrepreneurial with the flow." And if she goes into busi- driving force of the 1990s. Mr. Knapp. Club ness for herself. it wen't be for self-fulfill- Sportswear's founder, says he cherishes a ment only: she also wants to help society. life style that enables him to "do whatever "I've always wanted to find a need in the I want when I want." community and create a business to fill Most of all, in spite of the long hours he it." she says. puts in, this includes being with his wife Baylor is one of two dozen or so univer- and child. "I'm not a workaholic," he says. sities that began offering entrepreneurship "My family is my priority. way before my majors in the 1980s to meet growing de- business." FEB. THE NILSON REPORT 518 1992 SINCE 1969 THE INDUSTRY'S LEADING NEWS AND ADVISORY SERVICE FOR CREDIT/DEBIT-CARD EXECUTIVES STUDENT MARKETING — Part I College campuses hold more new cardholder prospects with long-term profit potential than any other identifiable segment of the U.S. population. The cost to card issuers of acquiring and servicing new student accounts during the early years can be three or four times more than other segments of the popula- tion, but can still be more profitable in the long term. Students tend to (tum to page 5) Student Marketing (from page 1) remain loyal to issuers that grant them their first line of unsecured credit, keeping their original accounts an average of 15 years. They are less likely to become delinquent and their charge-offs are lower, largely because of no bankruptcies. THE 1992-93 COLLEGE MARKET American Express and Sears were first of the STUDENTS 18,572,000 SCHOOLS major credit grantors to conduct large-scale 4,680 student-marketing programs 15 years ago, Full Time 57% Privote 54% Part Time 43% Public 46% although Diners Club pioneered the idea in the mid-sixties. Diners dropped out and Sears Trade & Technical 5,086,500 Trade & Technical 1,200 Two-Year 5,160,600 Two Year 1,454 stopped promoting its store card in favor of Four-Year Only 795,000 Four-Year + Grad. 1,134 Discover, which is one of the first to wisely invest Four-Year + Grad 7,406,400 Four Year 640 in precollege promotions - the next big wave in Graduate Only 123,500 Graduate Only 252 youth marketing. Freshmen, once overlooked as Mole 48% Live on Campus. 21% Female 52% Live off Campus 79% potential customers, are getting more attention because so many in the upper classes already have © 1992 The Nitson Report cards. Promotions to students at trade and technical schools, formerly considered off-limits as unstable credit risks, are also showing promise because of new scoring procedures that allow issuers to more carefully monitor individual spending and repayment patterns. Promotions to students on all U.S. campuses this year are expected to generate 3.65 million applications. At an average reject rate of 42%, that should produce 2.12 million new accounts. The largest chunks will go to Citibank, Chase, American Express, and Discover. All four use an efficient mix of promotion options listed here. Maximum penetration can be achieved only by selective use of all available distribution, media and research resources including professional help from leading firms in this business shown on the next page. WHEN CARDS WERE OBTAINED AS FRESHMAN 33% AS SOPHOMORE .22% Roper CollegeTrack is the definitive study of the BETWEEN HS & COLLEGE 21% college market released this month, based on IN HIGH SCHOOL 11% interviews with 1,200 full-time undergraduates on AS JUNIOR 10% 100 four-year campuses. It reports students' AS SENIOR 1% financial resources, employment levels, interests in OTHER 2% products and services, attitudes toward the econo- SOURCE Roger Cologetied © 1992 The Milson Report my, and career prospects. Other information includes credit-card ownership by issuer, student attitudes toward cards, and use of financial prod- MARKETING RESULTS BY MEDIA ucts including checking and savings accounts. DIRECT MAIL 38% "Financial Services" study costs $8,000. "Lifestyle ON-CAMPUS TAKE-ONE 24% and Media Study" issued three times a year costs ADVERTISING 10% $10,000. Four reports combined cost $ 16,000. OFF-CAMPUS TAKE-ONE 12% ON-CAMPUS REP. 5% BOOKSTORE BOOKBAG 2% OTHER 9% SOURCE: Roper CollegeTrack o 1992 The Nilson Report Television Becomes Basic Furniture In College Students' Ivory Towers By SARA RIMER gether in lounges and watch the Pres. dominated their lives. And they were Brice Pender arrived at the Uni- idential election, the Cuban missile unanimous in saying that music is versity of North Carolina with the crisis, the World Series. People didn't still much more important than tele- watch any other type of show Televi- vision usual assortment of student gear: posters: dictionaries, thesaurus and sion was not as central to people's "TV's turning us into a mush na- lives then as n IN now." non," said Jed Meyer, a Columbia it set of Shakespeare plays; micro- senior wave, tape deck. pillow embroidered Honded by 'The Brady Bunch' Mr. Beskind, who hupes to be a film by his grandmother - and his 19-inch Today's students still count on tele. maker or a novelist, said he thought remote-control Magnavox with a VISION for the big events They were the Harry Levinson movie "Avalon," VCR. Students used to leave behind the riveted by the Clarence Thomas- who charts the emergence of televi- sun in une Baltimore neighborhood, world of television when they went to Anita F Hill hearings along with ev. college. Twenty years ago, TV sets cryone else. But they also watch, and got " right "Nothing's on, and they tended to be found III dormitory talk about, a lot of other programs all NH around watching H." he said "IV destroyed the American family lounges and fraternity and survrity "I'll watch The Brady Bunch' over Adults come home from work and houses, not 541 much in individual and over." Michael Platzman, a sen- watch IV It cuts off communica. rooms. Now televisions are nearly as for at Columbia College who IS major- Don common as stereos. This generation mg in biomedical engineering. said of undergraduates grew up on "Sesa- Sharing in the Stupid the other evening while watching me Street," now in its 23d season, and "Bugs Bunny" in the lounge in his Michael Moffatt. an associate pro- moved on to MTV. For them. televi- dormitory don't know why. Televi- fessor of anthropology at Rutgers sion has been ubiquitous, and it re. sion relaxes me." University, spent two years in the late mains a big part of their lives. 1980's living in an undergraduate dor. Television, from "Sesame Street" "TV is their collective dream ma- milory at Rulgers for his 1989 book, to "The Brady Bunch" to "The Simp- chine, their temple, their sense of "Coming of Age in New Jersey," pub- sons," has become the common cul- being members of a nation," said lished by Rutgers University Press. ture of today's college students. The Todd Gitlin, professor of sociology at undergraduates surveyed by Roper "One of my more significant find- the University of California, Berke- watched an average of 18 hours of ings IN that students watch less TV ley. and author of "Inside Prime television a week. The 10 programs than the average adult," Mr. Moffatt Time" (Pantheon, 1985). "It's as if they watched most frequently includ- said "They're studying, talking, they're carrying their pews with ed one daytime soap opeΓa "Days of schmoozing and chasing males or fe- them. They've always watched 'L.A. Our Lives"), two late programs males." Law." They can't imagine a world ("Late Night With David Letterman" Mr Moffatt did discover what he without it. It's normal. College is one and "Saturday Night Live") and calls "the ritualistic social viewing of episode in this unfolding normality." something incredibly stupid." At his There is little research on the tele- dorm at Rutgers. it was "Gilligan's #: vision habits of college students. Niel- Island On Anna Simily's dormitory sen Media Research measures view. TV as ritual and floor at Columbia, it's "Bugs Bunny mg only in American households, Ms. Smith, Mr Platzman and a hand- Franco/ The New York Times which excludes college dormitory ful of other students were watching it residents along with people who recreation of the together in the lounge the other Televisions have become nearly as common as Andy Westney, back to camera, who was a teen- watch in bars, hotels and hospitals. evening Nielsen has determined. however, 'Sesame Street' "Watching television in your room stereos in individual rooms in college and university age "Jeopardy" champion last year, relaxed in a that in 1990. of those watching televi- IS lonely," Mr Platzman said dormitories. Sumi Sakata, left, Tiffany Smythe and dormitory room at Columbia University. sion outside the home, 21 percent generation. There is also the regalishe social were at colleges. viewing of something funny, like "The Sumpsons." Ms. Smith, Ms Cable in Every Room Platzman and the other students on In addition, three-quarters of 1,500 their floor still complain about the three Fox programs ("The Simp. undergraduates surveyed last spring fire drill during the show's scason sons," "In Living Culor" and "Mar- for Roner CollegeTrack a market ried With Children") premiere this fall They also watch research service based in New York, "Jeopardy" together. That's because Their favorite program was had their own televisions at college. the teen-age "Jeopardy" champion, "Cheers," followed by The Cosby Half those sets were connected to a 18-year old Andy Westney. from At. Show" and "The Simpsons." This VCR, and half received cable. Two lanta, lives on their floor Mr. West. season Fox's "Beverly Hills 90210.' years ago, the University of Southern about a group of students at West my, whose "Jeupardy" specialty is California in Lus Angeles installed Interature and poetry, wun $25,000 on Beverly Hills High School, has be. cable in all student apartments; last the show last year. come a favorite on college campuses summer, by popular demand, the Mr. Pender, at U.N.C., rarely misses There's Always Books service was made available in all an episode. So engrossed some dormitory rooms. The $11 monthly women at Barnard College that they At New York University, Mr. Hes. 43 fee for basic service is tacked onto program their telephones to phone- kind says he gave up on television the rent. mail when = IS on so they won't be after "Mounlighting" went off the air. "When 'Mounlighting' died. all of TV "I don't necessarily equate cable disturbed died.' he said "II's worthless." with academics," said William B. Getting 10 Sesame Street Thompson, director of housing for Rebecca Chew, a senior at New residence halls at U.S.C. "But today's But if there is one program that York University who IS majoring in students want it, and they seem to be defined all their childhoods, = IS "Ses- English and America literature and able 10 handle 11. We haven't seen a ame Street." preparing for law school, says she drop in grade-point averages or a rise Sesame Street' was my life." spends eight hours a day studying in in the drop-out rate." said Anna Smith, a freshman at Co- the library. But every Thursday be- lumbia. tween 9 and 10 PM Ms. Chew is on But Professor Cittin. of the Univer. "I still watch "Sesame Street,' her bed in her dormitory room with sny of California at Berkeley, says said Matthew Beskind, a freshman at the door closed and her TV tuned to television may be cruding the college New York University. "But I can't "Beverly Hills 90210 experience in ways that can't be watch Kermit the Frog They have a Ms. Chew said her father would measured. "One thing that students new person doing his voice. and it's never have allowed her to watch a are giving up when they wire them. wrung. (Jim Henson. who was the show like "Beverly Hills" when she selves into television IS solitude," he voice of Kermit the Frog as well as was growing up. "Ile controlled the said. "They're not alone. They're al- Ernie, died last year.) television." she said "It was always ways accompanied. TV IS a release Television has been blamed for ev. runed to Channel 13 or the news." from having to think, to feel deeply. It's all about yuks and easy sentimen- crything from short attention spans She said she found her father's 10 creating a generation of over. programs su buring that from an car. tabley." weight couch potatoes. But just be- ly age she retreated to her room to Mark Naison, a professor of Afro- cause they have televisions in their read In high school, she was reading American studies and history at rooms - or down the hall, in the Emile Zola and Ayn Rand For Ms. Fordham University, was an under. lounge - doesn't necessarily mean Chew, college has been @ time to graduate at Columbia 25 years ago. that today's college students are all disc over television as well as James He can't remember anyone with a numb, passive watchers. During VIS Juyer And as far as television goes, television in his room. "Television its to a number of campuses across "Heverly Hills 90210" or not, she was about big events then." Profes. the country, students themselves says. she has one fuded that she was- The New York Times sor Naison said "We would get 10. were critical of the medium that has missing min h DRUG STORE NEWS, January 22, 1990 13 Drug stores target student buying power College towns gear marketing plans toward influential college sect By Christine Bizzarro C ollege students continue to wield consider- able buying clout in markets where they go to classes, study for exams, cheer at football games, make lasting friendships, and hopefully earn Surveys track use of H&BA, fragrances that sheepskin when it's all over. Retailers who operate in these markets - which are really self-contained consumer markets - are Here are some highlights of the 1989 General gories covered in the study, between two-thirds making a conscious effort to cater to their needs as Tracking Study and the annual H& BA/Cosme- to 90 percent bought a mass brand. students and young adults. Drug Store News spoke tics/Fragrance Category Study, both conducted with retailers who operate drug stores in six major by CollegeTrack, Inc., a supplier of college mar- Nearly half of all undergrads reported they U.S. college markets, and found that each one has a ket information. (CollegeTrac. conducts four na- buy sun protection products; many also report unique way to sell to the college student. tional marketing and media surveys each year, in- that they equate a tan with looking healthy and at- CollegeTrack, a market research and consulting terviewing 1,350 full-time undergraduates and tractive. firm, calculated that nationally, students at four- 150 graduate students on 30 campuses across the year and two-year colleges possess about $41 billion country.): 75 percent or more of undergrads report a pur- in personal buying power, with grad students repre- chase of toothpaste, shampoo, soap and deodorant senting another $19 billion in average annual person- 44 percent of undergraduate women and 42 in the past month. al buying power. (See sidebar.) percent of undergraduate men reported they The college market is dynamic, the report said. Only bought a fragrance for themselves in the past Approximately 50 percent bought conditioner, 60 percent of undergrads today attended school at the three months; the overwhelming majority of analgesics and razor products in the past month. same campus last year; thus, 40 percent of students are these purchases were class brands. entering a new campus environment. What's more, More than half of college women reported buy- the campus has also changed for the 60 percent who re- While female and male students' fragrance ing tampons in the past month, and somewhat turned to school: returning students are meeting, and tastes run to class brands, college women prefer more bought a product to help relieve menstrual being influenced by, the broad array of new students mass brands of cosmetics; in most cosmetics cate- cramps. who are living on campus for the first time. ONSUMER TRENDS FOR BUSINESS LEADERS AMERICAN DEMOGRAPHICS ® JUNE 1991 $5.00 A PUBLICATION OF DOW JONES & COMPANY INC. COLLEGE NEWSPAPERS SCORE HIGH-GRADE READERS "College students are shopping from their own lists for the first time in their lives," campus newspaper. Those most likely to read it are women (70 percent, compared says Stuart Himmelfarb, president of CollegeTrack Inc., a market research firm with 57 percent of men) and freshmen (70 percent). The share of readers decreases based in New York City. "It's much easier to get their attention when they're buying as they go through school: only 58 percent of seniors read the paper. Students who for the first time, and if you reach them now, you don't have to convert them later." live on campus are also more likely to read the paper (70 percent) than those who College newspapers reach a small, well-defined group of people at a critical live in town (61 percent) or with their families (51 percent). moment. More than 40 percent of college students surveyed by CollegeTrack had Students want to stay informed about their community News about what's hap- read all of the last five issues of the campus paper. That's why many college papers pening on campus ranks fourth on a list of subjects provided by Roper, behind are prospering, even as the big dailies struggle. national and international affairs, career information and job markets, and health Most college newspapers serve a narrowly defined market. About 2,400 college and fitness. But relatively few students care about local sales or specials (14 per- papers now reach 8 million U.S. students. Undergraduates at four-year colleges cent). control over $6 billion in discretionary spending during the school year, according to Marketers need to be careful when advertising in a college paper. The old images CollegeTrack. don't work on a new generation. A majority of students are offended by the "Animal On a cost-per-thousand basis, reaching a college newspaper reader is usually House" stereotype of a beer-swilling, destructive fraternity party. In fact, more than more expensive than advertising in a general-focus daily paper. But the common half of all students (53 percent) now consider alcohol abuse to be a major problem bonds of readers make college papers an easier sell to the advertising community, on campus, according to Roper. This is dramatically higher than their concern says David Knott, coordinator of operations for the Daily News at Ball State Uni- about nonviolent and violent crime (27 and 18 percent, respectively, view these as versity. Agencies such as CASS Communications of Evanston, Illinois, which repre- major problems on campus), drug abuse (20 percent), and AIDS (8 percent). sents 100 daily and 800 weekly college papers, make it easy to reach a big audience. A few campus papers have been very successful. The Alligator has been self- "The market is so concise that we're able to specialize. We know it better than supporting since 1973; it recently purchased a building and a local weekly newspa- anyone else," says Ed Barber, general manager of the Independent Florida Alli- per that will be run as a subsidiary. gator (circulation 31,000), which serves the University of Florida in In the 1990s, college students will be a prime target market Gainesville. bird According to a 1988 Roper I because they are somewhat insulated from downturns in the the independent Narida I 1 Lex / Rexes end general economy. "Our readership has a stable income," says Organization survey, 64 Knott. "If times get hard, students still have money coming percent of all college Committee sororities, examine from home." -Susan Krafft students read their Legislature fraternities ups in-states American Demographics / June 1991 53 tuition f CONSUMER TRENDS FOR BUSINESS LEADERS AMERICAN last month. There are some college stu- products of favor. Many students have dents who stock three different kinds of milk crates shoved under their beds that cereals, one for each meal. The day begins are filled with Oreos and Chips Ahoy! with a huge bowl of Lucky Charms and cookies. Cool Ranch Doritos and potato ends with a candle-light dinner of Froot chips, Twinkies, and other tempting foods DEMOGRAPHICS Loops. There is also the famous "hagel from the candy and snacks aisle at the su- diet." Three bagels a day might not be permarket. very nutritious. but bagels can be con- Exam time destroys all remaining sumed while running for a bus. They also shreds of dictary restraint. In an attempt SEPTEMBER 1991 fit very nicely in the front pocket of a to "pull all-nighters," huge quantities of backpack. coffee and soda are consumed. The sodas On every college campus, there are at of choice are either Mountain Dew, which least a handful of restaurants and snack contains the greatest amount of caffeine hars that cater to the dietary habits of stu- and sugar of any mainstream soft drink. or dents. Pizza and subs are featured promi- Jolt, the eye-opening soda that proudly nently. but they often share the spotlight claims to have twice the caffeine and all with chicken wings, fried mozzarella the sugar of regular Coke or Pepsi. Jolt sticks, onion rings, french fries, and any other grease-intensive snacks the cook can Some college students think of. Food stock three different Far and away the most popular food is pizza, according to the 1990 MTV Roper kinds of cereals, one CollegeTrack report. More than half of all for each meal. COLLEGE CUISINE MAKES students say pizza is their favorite food. MOTHER CRINGE Second place falls to hamburgers, which starts appearing in campus stores right gather only 7 percent of students' votes. around exam time, and it is often used to In dorm rooms, where students are usu- wash down a Vivarin or NoDoz caffeine WHEN PARENTS SEND THEIR CHIL- Quick and easy meals are most attrac- ally limited to a cube-sized refrigerator to pill. dren off to college, they might entertain tive to students, SO the microwave plays a store foods, nonperishables are often the Because of this hedonistic binging, some the notion that their little dar- major role students go on crash diets after exams. lings, having been brought up in students' Forty percent of all students say they with the four basic food groups, lives. Half We Gather Together tried to lose weight by dieting in the last will continue to practice impec- of all stu- Few young adults bother to eat breakfast with their year; GO percent of women and 25 percent cable dietary habits. Little do dents say housemates, but most people eat supper together. of men dieted. These diets usually are not they know that their:children they use a (percent of adults in multiple-person households* who est with other household endorsed by any medical authority, but will skip meals, guzzle soda by microwave members on weekdays, by age and type of meal) can be quite creative. There is the Slim- the case, and subsist on a diet that would every day, reports 90% Fast and beer diet, the broccoli diet, the make mother cringe. Roper CollegeTrack, 80% chocolate-chip cookie diet, and anything What do college students buy with their an annual survey of else that sounds like it would come under 70% food money? Since they often cannot student behavior and the heading "lose weight fast" in the choke down the turkey tetrazzini or tofu attitudes. 60% National Enquirer. stroganoff served in the campus dining Cereal is another 50% College is a time for breaking away hall, they will turn to whatever happens to staple in the under- from the ideals that mom and dad pro- be cheap and available. Pasta in all shapes graduate kitchen. 40% fessed. It is a time for new experiences, a and sizes is a popular meal. It's easy, Two-thirds of under- 30% time to expand one's horizons. More and cheap, filling, and versatile. When it is bur- graduates surveyed more, it is also a time to discover the 20% ied in different sauces, a student can al- by Roper College- BREAKFAST EVENING MEAL therapeutic qualities of Pepto-Bismol. most fool herself into believing that she Track say they bought 10% -Susannah Baker, hasn't eaten it for five days straight. a box of cereal in the 5 Class of 1993, Rutgers College 18-29 30-44 45-59 60 AND OLDER Based only - adults who do must live alone. Source: The Roper Organization, 1991 10 American Demographics / September 1991 Roper CollegeTrack Roper CollegeTrack is the leading market research and consulting service specializing in the college market. Roper CollegeTrack's syndicated and custom studies provide marketers and advertisers with comprehensive information on students' lifestyles, attitudes, purchases, media and leisure activities. Roper CollegeTrack has been named to American Demographics Best 100 Sources for Marketing Information for 1991, 1992 and 1993. Roper CollegeTrack consists of six national studies per year. This service has been reporting on the college market since 1988. Each study includes in-person interviews with 1,350 full time undergraduate and graduate students conducted at 100 campuses nationwide. These campuses comprise a nationally representative sample of college students. Roper CollegeTrack is the comprehensive and authoritative source of marketing and media information about this active, but elusive, segment. MEDIA-Roper CollegeTrack is the only third party source of media data, including television (broadcast and cable); radio (general audience and college stations); readership of general and college- oriented publications (newspapers and magazines), and unique college-targeted out-of-home media. CONSUMER ACTIVITIES-Roper CollegeTrack measures students' purchases by brand in dozens of major product categories, from soft drinks and athletic shoes to paper towels and personal care products. We also examine location of purchase, to capture the variety of on- and off-campus retail locations frequented by students. IN-DEPTH CATEGORY STUDIES-Annual studies covering important industries, including The College Automotive Report, The College Financial Services Report and The College Consumer Electronics and Computers Report. Roper CollegeTrack CUSTOM ANALYSES AND PROPRIETARY QUESTIONS-every survey offers subscribers opportunities for specialized analyses and proprietary questions to address their particular information needs. CUSTOM STUDIES-Roper CollegeTrack is a full service provider of custom research services, with a field force and research methodologies in place to meet the needs of marketers and advertisers. Custom studies (national, regional or local in scope). In-person interviewing conducted on campus, or telephone interviewing (Roper CollegeTrack maintains a list of student telephone numbers including campus and home numbers.) Proprietary methodology for evaluating the impact of campus promotions and events. CONSULTATIVE SERVICES-Roper CollegeTrack management is available for consultations and presentations. These can be scheduled at any point in the college marketing development process, and have been successfully used by clients who want to assess their potential in this market, as well as by experienced college marketers. Roper CollegeTrack Benefits Easy to use Comprehensive Timely ⑉ six national surveys each year Flexible - client input is welcome at all stages Customized - on-site presentations apply results to your business Cost-efficient Costs: $ 10,000 for the 3 waves of the Lifestyle and Media Study (Category studies available at additional cost). For further information on Roper CollegeTrack, please call: The Roper Organization, Inc. 205 East Forty-Second Street New York, NY 10017 (212) 599-0700 TM The Roper High School Report Roper CollegeTrack, the leading market research service specializing in the college market, announces the release of its first high school study, The Roper High School Report. The Roper High School Report is the first study of 10th-11th-12th graders designed to be directly compatible with research among college students. As a result, in addition to capturing the attitudes, lifestyles, purchase activities and media habits of high school students, the report offers unique insights into the transition from the teen and high school years into college. The Roper High School Report is based on more than 500 in-home interviews with a nationally representative sample of high school students. All interviews were conducted by Roper field interviewers. The Roper High School Report captures comprehensive information about this active segment: MEDIA-television (broadcast and cable, including MTV, VH-1 and "The Box"); radio; magazine readership. TV data cover time spent with television by daypart as well as program preferences and viewing of new programs. CONSUMER ACTIVITIES-The report explores students' brand preferences and past week incidence of a variety of activities, ranging from shopping, eating out and movie-going to bottled water and credit card use. IN-DEPTH CATEGORY DATA-The report focuses on high school students' experiences, attitudes and plans in terms of important categories, such as cars, financial services, long distance telephone service, consumer electronics and computers. Costs: $10,000 ($15,000 as a package with the Roper Youth Report) For further information on The Roper High School Report, please call: R The Roper Organization Inc. 205 East Forty-Second Street New York, NY 10017 (212) 599-0700 R Roper The Organization SUMMARY OF SYNDICATED SERVICES ROPER REPORTS A comprehensive survey of American consumers' attitudes and behaviors designed to track consumer trends and identify emerging changes in buying patterns and attitudes. ROPER REPORTS consists of 10 waves of interviewing per year, and has been in existence since 1973. The database of more than 350,000 in-depth personal interviews provides a strong foundation to distinguish mere "fads" from real trends. The Public Pulse™: a monthly newsletter that distills the key consumer trends and industry highlights uncovered in recent Roper studies. Roper CollegeTrack™ and Roper High School Report studies of the lifestyles, media and marketing behaviors of today's critical youth segments - Roper CollegeTrack measures the important influential young adult segment and offers comparisons to the total young adult segment (18-29 year olds) from Roper Reports data. Roper High School Report is a parallel study conducted among high school students throughout the U.S. Roper Youth Report™: an annual study of the youth market to identify the changing lifestyles, attitudes and behaviors of today's 8-17 year olds. Green Gauge Reports an in-depth research service that measures the strength and direction of the environmental movement in the U.S. from three distinct perspectives: consumer attitudes and behaviors, ratings of government regulatory agencies, and perceptions of business and industry groups on environmental good citizenship. Incorporates the benchmark Green Gauge Segmentation that classifies consumers according to their environmental behaviors. RISC US™ : A strategic planning tool based on tracking social trends and their impact on consumer behavior. RISC consulting provides marketing insights based on models of consumer values and is useful in evaluating communications programs as well as for developing future marketing strategies. RISC US is part of the RISC international network (conducted in 26 countries) offering clients a transcultural perspective on consumers in different regions around the world. For further information about Roper syndicated or custom research services, please contact: R The Roper Organization Inc. 205 East Forty-Second Street New York, NY 10017 (212) 599-0700