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Originally Processed With FOIA(s): FOIA Number: S S FOIA MARKER This is not a textual record. This is used as an administrative marker by the George Bush Presidential Library Staff. Record Group/Collection: Donated Historical Materials Collection/Office of Origin: Frieden, Lex, Collection Series: Printed Materials Subseries: Manuals OA/ID Number: 52104 Folder ID Number: 52104-001 Folder Title: "Real Life Design" [1995] Stack: Row: Section: Shelf: Position: GE 29 .REAL LIFE DESIGN g Some people call it Universal Design. Others call it Lifespan Design. We think a better, more accurate description is 29 REAL LIFE DESIGN, BYGE 1 REAL LIFE DESIGN is simply good design. It can be appreciated by everybody because it makes SO much sense in everybody's life. It takes into account that most people don't fit the stereotypical norm. Baby boomers in huge numbers are finding out that they aren't as spry or sure-sighted as they used to be. Along with the usual problems faced by an aging population, REAL LIFE DESIGN also acknowledges a wide range of physical and mental abilities and impairments. It even acknowledges that a great many of our most worthy citizens are children! 3 REAL LIFE DESIGN says, for example, that a woman in a wheel chair should be able to peel potatoes comfortably at a sink that is height adjustable. But SO should her husband who stands over 6 feet tall. A grandmother using a walker should be able to literally pull the shelves of a wall cabinet down toward her with one hand. But this kind of access is equally convenient for her 9-year old granddaughter. 5 REAL LIFE DESIGN really is about design for real life. It calls for design adapting to people rather than people adapting to design. GE is pleased to be in the vanguard of this important movement with the products and information that help builders and consumers sort out their options in the kitchen. GE's Real Life Design Kitchen features GE ProfileTM Appliances and Kraftmaid Cabinetry. Its design puts people first and meets the kitchen design guidelines of the National Kitchen and Bath Association. We invite you to consider designing your next home or remodeling project for Real Life. 7 REAL LIFE DESIGN presents an opportunity. An opportunity to create a home and a kitchen that appeals to more people. For builders and remodelers this could be the key to even greater success. For consumers, REAL LIFE DESIGN could create a kitchen and a home that better meets present and future family needs. We don't live in a "Peter Pan World," where no one grows old or is different. We are all quite different - different heights, ages, abilities, strengths, weaknesses and preferences. Yet, most of our homes are designed for a "standard" person. At GE Appliances, we think the time has come for Real Life Design. We are committed to fostering the growth of home and kitchen designs that reflect the real needs of real people - people whose needs will change with time and circumstances. 10 Change in Households by Age Group 2000 vs 1990 Percent Change 50 40 30 20 10 0 Age Group <5 5-17 18-24 25-34 35-44 45-54 55-64 65-74 >75 -10 -20 Source: U.S. Department of Commerce, Bureau of the Census. This is Real Life. Baby boomers, who comprise more than 20 percent of the U.S. population. The reality of Real the largest consumer group in history, are aging. Between Life is that all of us are aging and most of us will experience some 1990 and the year 2000, the U.S. Census Bureau projects type of temporary disability in our lives that will prompt us to take that the greatest population shift will be in the 45-54 age a fresh look at our home environment. group, with an increase of 49 percent, followed by a 26 percent increase in the number of people over age 75. Real Life Design also considers the needs of children. A large number of children are at home alone everyday We live in a world where people are living after school until Mom or Dad comes home from work. Real longer. Today, there are more than 31 million people aged 65 and Life Design eases parents' concerns and allows children to be older, and 48.9 million people who have some type of disability. more independent at home and in the kitchen. Thanks to medical advances, these are also two of the fastest growing population segments. By 2030, it is estimated that The beauty of Real Life Design is that there will be 70 million people over the age of 65, representing everyone can benefit from it. 11 DESIGN THAT ADAPTS TO PEOPLE Real Life Design is design that adapts to people, rather than people adapting to design. The snack area of this kitchen reflects this principle SO well that everyone will feel at home here. It is the place in the kitchen where simple food preparation is made as easy and accessible as possible. Vary Counter Heights. Using stock cabinetry, this kitchen provides three counter heights: 30", a good height for a person who is seated; the traditional 36" height countertop; and 45", a height that is appreciated by people who are taller. Make Storage Accessible. Varying the height of the cabinets makes their contents more accessible to a wide range of people. In the snack area, the drawers, roll-out shelves, island storage, mug rack and the bottom of the open plate rack can all be reached by a cook who is seated or a child. Real Life Design is a natural, logical, people-first approach to design. As shown in this kitchen, Real Life Design creates living spaces that are simply beautiful, and that can be easily used and enjoyed by the largest possible population. 12 This kitchen proves that Real Life Design can be accomplished with stock cabinets and standard appliances. The options to consider are really quite simple and are grounded in common sense, such as the realization that not everyone is the same height. Consider the Toe kick. A 9" toe kick allows more clear floor space for anyone who is using a wheelchair or walker. Provide Knee Space. Key work surfaces in the kitchen can be made more accessible by providing knee space for people who are seated. In the snack area, knee space is provided under the sink and at the table by the microwave. Open the view. Rather than keeping all of the ingredients and dishware behind closed doors, this kitchen uses open shelves and glass doors. The knee space under the This feature is designed for sink covers the pipes and people who have difficulty drain and provides a place to remembering where items are sit down while working. The stored, but is likely to be 9" toe kick, when combined appreciated by any busy cook. with 36" high base cabinets, allows additional toe space for mobility aids and provides taller people with a 45" countertop. 13 The GE Profile™ Clean Sensor Dishwasher measures the amount of water and energy each load needs. It actually "senses" the soil level of the water and decides what cycle or options are required to clean the dishes. The storage in the snack area is varied, with most items stored at an easily accessible height. Roll-out shelves make it easier to see and reach items stored in the lower cabinet. A pull-out work surface is provided for a cook who is seated, or a cook of shorter stature. This work surface even has a cutout that holds a bowl, which simplifies one-handed mixing. When Real Life Design is applied, a thoughtfully made design decision rarely has just one benefit. For example, a 9" toe kick not only makes it easier for anyone using a mobility aid to maneuver around the kitchen, it raises the GE ProfileTM Clean Sensor Dishwasher to a level that makes it easier for everyone to use. The GE ProfileTM Built-In Convection Microwave Oven has a door that drops down within a few inches of table level to provide easy transfer of dishes into or out of the microwave. It has sensor cooking that uncomplicates the process, microwave and convection combination cooking to multiply the options, and easy to use touch pad controls. The sink has been set to one side of the counter to provide the greatest stretch of work area. And, the sink itself has many features which make it easier for everyone to use: a shallow sink basin, lever faucet and pull-out spray nozzle. An added convenience is instant hot water for lunch time soup or after-school hot chocolate. The rolling table is conveniently placed beneath the GE Profile™ Built-In Convection Microwave, giving a seated cook plenty of work space. An additional rolling cart fits neatly beneath the rolling table and is easily moved around the kitchen to assist in food preparation, serving or clean up. 15 SIMPLY GOOD DESIGN The beauty of Real Life Design is that everyone can benefit from it. It is simply good design. Flooring and Floor Space. Real Life Design is sensible about flooring. In this kitchen, it is a smooth vinyl in a light, bright color with a contrasting border. The border is appreciated as a design element by those with good eyesight and as a visual aid by those with limited eyesight. The clear floor space is generous, more than meeting the universal design standard of 30" X 48" in front of each appliance. It allows enough room for more than one person to comfortably work, move around and turn, even in a wheelchair. Appliances for the Real Life Kitchen should be easy to open, easy to use, and have some features that give added convenience and flexibility. In nearly every kitchen, some items are stored out of reach. At some point in our lives the minor inconvenience of reaching becomes a real concern, which can be addressed by adding a built- in step stool that locks into place. 16 The GE Profile TM "Built-In Style" Refrigerator itself is an excellent example of Real Life Design. It has a shallower depth than traditional refrigerators, which is an advantage from both an aesthetic and a practical viewpoint. In addition to provid- ing up to 6" more floor space, the shallower depth makes it easier to reach items in the back of the refrigerator. Items are not only easy to reach, they are also easy to see because this refrigerator has additional interior lighting, plus clear shelves and see-through storage bins. The ice and water service on the outside of the door is a conve- nience everyone can appreciate, as are the slide-out, spill-proof shelves and Quick ServeTM storage dishes. Storage is side-by-side, with frozen and fresh food at varied heights for all users. Modular door bins and adjustable shelves provide even more flexibility. The doors are easy to open either by grip- ping the handles or by sliding a hand through the handles for leverage. The wide door swing - 150 degrees - makes access easier for people using mobility aids. The open shelves above The counter in this part of the counter and the clear bins the kitchen is 36" high, but a in the refrigerator make it pull out cutting board offers ANY easy to work in this kitchen a lower work surface for without having to remember a seated cook or a shorter where items are stored. person. 17 Lighting. Real Life Design considers lighting to be an essential visual aid. It recognizes the importance of both the quality and the quantity of light. In addition to generously lighting the kitchen, Real Life Design is careful to eliminate glare and harsh shadows, and to provide flexibility for various users. In this kitchen, lighting comes from several sources. There is natural light from a large window. General non-glare light is provided by indirect up-lighting above the wall cabinets, and under cabinet lights in the food preparation area supply increased task lighting. Studies have shown that at age 60 we need three times more light than we did at age 20 to perform the same task. To meet the needs of everyone who will be using this kitchen, all lights are easily adjustable with sliding dimmer switches. Another innovation of Real Life Design is a base cabinet that is Lighting in the kitchen is not really a rolling cart. It features a determined solely by the source heat resistant tile surface, curbs of the light - a window or a to help contain spills, handles fixture - but by a combination on both ends, and a design that of the light and the surfaces is as beautiful as it is functional. that reflect it. A three-bin recycling center fits nicely in the corner beneath the microwave. Bins slide out, eliminating the heavy task of lifting, and can be accessed from both the kitchen and an adjacent mud room. Real Life Design is considerate of people. Interestingly, when a design is SO inclined, space is used more efficiently. A microwave oven, carefully placed on an angle at counter height, allows cooks to slide items in and out of the microwave without lifting. It also efficiently uses corner space. The GE Spacemaker IITM Microwave Oven is easy to use because of its angled position at counter height and its touch controls, sensor cooking, "cooking complete" reminder and word prompting display. 19 PEOPLE-FRIENDLY DESIGN Real Life Design is really about design for real life. It calls for design adapting to people. The sink in this kitchen is an ideal example. By simply pushing a button it is smoothly raised, making it easier for a tall person to work at the sink. It is just as easily lowered for a seated user. Generous knee space is provided thanks to the shallow depth of the sink as well as the rear location of its drain and plumbing, which is covered to improve its appearance and insulate users from hot pipes. The mechanized sink is so innovative that one might easily overlook its other outstanding features, like the high contrast faucet, single lever control, pull out spray nozzle, soap dispenser and pop-up drain. 00 20 The countertop is beautifully designed for Real Life. It has a raised contrasting color inset that helps contain spills and gives a visual as well as a tactile cue to people with reduced vision or people who depend on the sense LOAD SELECTION OPTIONS of touch. Counter corners NORMAL POTS CHINA PANS RINSE ENERGY are clipped to avoid sharp CRYSTAL HOLD SAVER DELAY DRY START RESET LOCK START GE edges. Profile This GE Profile TM Clean Sensor Dishwasher, the second in the kitchen, is placed at a traditional height to accommodate the 4" toe kick and continuous 36" counter height in this part of the kitchen. Its touchpad controls are easy to use and the large graphics make them easy to read. The control lockout prevents accidental starting and the display indicates if a rinse aid is needed. Inside, the fold-down tines and smart baskets offer an extra measure of loading flexibility. 2 The GE Profile 30" Built-In Convection Oven has many features that make it an example of Real Life Design. It is easy to use with touchpad controls, an easy to read graphic time and temperature display, and an audible preheat signal. The oven itself has a very generous interior size, excellent lighting and seven rack positions for flexibility. It is self-cleaning and has a control lockout to prevent unwanted operation. To accommodate most any need, the oven offers four ways to cook: convection roasting, con- vection baking, radiant baking and radiant broiling. A small rolling cart provides additional work space wherever it is needed. Real Life Design will prompt the question, "Why didn't someone think of this before?" A shelf that brings wall cabinet storage to a reachable height is one such product. The handle is easy to grip. With one simple pull, the spring-loaded shelf is lowered and locked into place. Sometimes all that is needed to create a more people-friendly design is a slightly different perspective. The GE ProfileTM Built-In 30" Convection Oven is placed at an accessible height and at an aesthetically pleasing angle that make the oven opening parallel to the dining table. Dishes are easily removed from the oven to the heat-proof table with a minimal amount (6-12") of lifting. Because the kitchen is often the center of activity in the home, most kitchen tables double as a desk or study table. Such a use was anticipated in this kitchen, where the bookshelves, which smartly use the wall space behind the angled oven, provide a handy storage area. 23 DESIGN THAT PUTS PEOPLE FIRST Because Real Life Design focuses on people, ease of use is given careful consideration. That is why a smooth cooktop, which is easy to clean and easy to slide cookware across, was selected for this kitchen. The cooktop is set into a heat-proof tile counter, making it easy to slide pots and pans from the smooth cooktop to the countertop. The tile forms an easy- to-clean backsplash behind the GE Telescopic Downdraft System, which raises to 7" above the cooktop surface and retracts when not in use. Smooth cooking surfaces include induction, radiant and a halogen/radiant combination. The GE Profile TM Halogen and Radiant Cooktop offers the flexibility of two cooking options. Halogen heat comes from a halogen heat source and responds instantly, like gas, when it is turned on. Radiant heat comes from electric coils, which provide even heat beneath the smooth cooktop. An extra measure of security is provided by the hot surface indicator lights that clearly show which heating element is on. 24 Easy to open. Good design often simplifies the process. If the process is opening a cabinet to reach a pan, why open a door and then slide out a shelf? Those two motions can be replaced by one - opening a full-extension deep drawer. Priority should also be given to easy-to-grip handles, rather than knobs. Contrasting colors. People with visual impairments will appreciate the contrast of the tile's navy and white diamond design. Light colored ingredients are much easier to see against a dark surface. Under the cooktop, the cabinet doors fold back out of the way, providing valuable knee space, without protruding into the room. 25 Q&A Real Life Design can be viewed as a new way of approaching the design process. It puts people first as it creates kitchen and home designs that adapt to people, rather than requiring people to adapt to design. Although this design approach is simple, its application is novel. GE Appliances has found that many builders, remodelers and consumers are interested in the concept of Real Life Design, and have practical questions, many of which are answered here. Q What is the minimum size kitchen that can accommodate Real Life Design ideas? Q Does the law say that single family homes have to be made more accessible? A Virtually any size kitchen can have Real Life Design A In most cases, no. GE's Real Life Design project was not features. Plan on allowing a 30" X 48" minimum clear floor inspired by any laws, but by the real needs of real people - space at appliances (based on ANSI A117.1, 1992). people who are making home buying decisions. (See page 30 for a brief explanation of the laws and rules regarding Q building design for people with disabilities.) Does GE have more information about how I can begin to plan a home using Real Life Design concepts? A Q Does Real Life Design require custom cabinetry? Yes, GE Appliances has developed a seminar for home builders, remodelers, builder distributors and retail A No, all of the cabinets in our Real Life Design Kitchen dealers who serve the remodeling business. It describes are stock. They are made to order by KraftMaid Cabinetry. how Real Life Design can easily be integrated into your plans and how you can use it as a competitive advantage. If you are interested in the seminar, please contact your GE Area Sales Manager about bringing the seminar to your city. 26 Q&A Q How can Real Life Design be accomplished for a first-time Who in your family is tall or short? home buyer on a budget? Who in your family needs or would appreciate extra lighting? A Budgets are part of Real Life. The kitchen we feature inthis What special safety concerns do you have? brochure is a treasure-trove of ideas. Many of the ideas can Do you find that some items in traditional kitchens be done with no additional expense, like selecting appli- are out of your reach? ances that are thoughtfully designed, specifying handles rather than knobs, specifying a faucet with a lever and a shallow sink and selecting a smooth flooring. Other ideas Q What counter heights should be included in a kitchen? can be integrated in your design with little additional cost, like variable height counters, knee space near appliances, A We recommend incorporating these counter heights in heat-proof countertop surfaces and additional lighting. most kitchens: 42" to 45" for cooks who are standing, 36", the standard height, and 30" for seated cooks and children. Q As a builder, what are some of the questions I should ask my customers to see if Real Life Design will appeal to them? Other countertop suggestions: A Keep in mind that Real Life Design is design that appeals Provide some heat-proof surfaces (especially near to many people. We think you'll find that your customers cooking appliances). will appreciate to the following: Consider a raised edge detail to prevent spills and give a visual and tactile reminder of the countertop edge. Who in your family likes to, or needs to, sit down while Provide both dark and light counter surfaces for visual preparing food? contrast. It is easier to see light colored ingredients Does more than one person in the family cook or on a dark surface, and vice versa. prepare their own snacks? What ages? Eliminate sharp edges and corners on countertops. 27 Q&A Q What features should I look for in appliances? Wall Ovens Generally preferred because they may be installed SO that A When planning for the Real Life kitchen, select appliances one rack is at the level of an adjacent countertop, reducing that are easy to open, easy to use, and that have easy to read the need to bend. Features to look for: self-cleaning, easy graphics and other features that give added convenience to read graphics, easy grip handle, control lock-out and and flexibility. GE Appliances has a wide range of products generous interior lighting. that apply, in various price ranges. Microwave Ovens Refrigerators Many touch control microwave ovens, if placed at counter Side-by-side is generally preferred by people who are height, meet Real Life Design recommendations. short or seated. Some top-mount refrigerators have freezer Some other features to look for: sensor cooking, "cooking storage within the universal reach range of 15 - 44". complete" reminder, word prompting and automatic cooking functions. Range Controls located on the front of the range are preferred SO Washers/Dryers the cook does not have to reach across hot burners. Self- Look for models that can easily be loaded and unloaded cleaning ovens are appreciated by most people. Knee space by people who are mobility impaired. Controls should be adjacent to the range will increase accessibility to the oven. within easy reach. Cooktops Dishwashers Generally preferred for people who are mobility impaired, Features to look for: automatic cycle selection, control because cooktops can be installed at varied heights, with a lock-out, flexibility in loading, easy to read display and knee space beneath. Consider smooth cooktops, with problem indicators. burners as flush as possible, for easy sliding of pots and pans. 28 ADDITIONAL SOURCES This is a list of some of American National Fair Housing Information National Rehabilitation the agencies and organizations Standards Institute Clearinghouse Engineering Center on Aging, with more information on Real (ANSI Standards) (Fair Housing Guidelines) Department of Life Design. If you would like 1430 Broadway P.O. Box 6091 Occupational Therapy a copy of a print resource list, New York, NY 10018 Rockville, MD 20850 State University of Buffalo call the GE Answer Center® 212-868-1220 800-343-3442 515 Kimball Tower consumer information service Buffalo, NY 14214 at 800.626.2000 and request the Association for Safe Independent Living 716-829-3141 Real Life Design Reading List. and Accessible Products Research Utilization Project 1511 K Street NW 2323 S. Shepard Street Pro Matura Access Board Suite 600 Suite 1000 428 No. Lamar Boulevard (ADA Accessibility Guidelines) Washington, DC 20005 Houston, TX 77019 Oxford, MS 38655 1331 F Street NW, Suite 1000 202-347-8200 713-520-0232 601-234-0158 Washington, DC 20004 800-872-2253 Center for Universal Design, National Center for North Carolina State University, Disability Services For local information, Adaptive Environments Lab, School of Design 201 I.U. Willets Road we suggest that you contact School of Architecture Box 8613 Albertson, NY 11507-9850 your state's Independent Living and Planning, Raleigh, NC 27695 516-747-5400 Center, State Office of University of Buffalo 800-647-6777 Disabilities (may be called 390 Hayes Hall National Council on Governor's Commission, Council Buffalo, NY 14214 Disability Rights Education Independent Living on the Rights of People with 716-829-3483 Defense Fund 2111 Wilson Boulevard Disabilities, or Protection and 2212 Sixth Street Suite 405 Advocacy Program), and the Adaptive Environments Berkeley, CA 94710 Arlington, VA 22201 local chapters of advocacy 374 Congress Street 800-466-4232 703-525-3406 groups (Easter Seals, Paralyzed Suite 301 Veterans, American Association Boston, MA 02210 Disabled American Veterans National Federation of Retired Persons, etc.). 617-695-1225 National Service Headquarters of the Blind 807 Maine Avenue SW 1800 Johnson Street American Association Washington, DC 20024 Baltimore, MD 21230 Note: of Retired Persons (AARP) 202-554-3501 410-659-9314 We are pleased to report that 601 E. Street NW there are a growing number Washington, DC 20049 Eastern Paralyzed Veterans National Kitchen & Bath of agencies and organizations 202-434-2277 Association Association that focus on designing for 7520 Astoria Boulevard 687 Willow Grove Street diversity and design for people American Occupational Jackson Heights, Hackettstown, NJ 07840 with disabilities. We have made Therapy Association, Inc. NY 11370-1178 908-852-0033 every effort to be as thorough 4720 Montgomery Lane 718-803-3782 or and complete as possible in P.O. Box 31220 252 7th Avenue, 2nd floor compiling this list. Bethesda, MD 20824-1220 New York, NY 10001 301-652-2682 212-924-7230 29